Epson Artisan 700, Artisan 800, Stylus Photo PX700W, Stylus Photo TX700W, Stylus Photo PX800FW Service Manual

...

SERVICE MANUAL

Color Inkjet Printer

Epson Artisan 800/ Epson Stylus Photo PX800FW/ Epson Stylus Photo TX800FW/ Epson Artisan 700/ Epson Stylus Photo PX700FW/ Epson Stylus Photo TX700FW

SEMF08-004

PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by

DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

WARNING

1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

About This Manual

ADJUSTMENT

REQUIRED

CAUTION

CHECK

P O I N T

W ARNING

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.OPERATING PRINCIPLES

Describes the theory of electrical and mechanical operations of the product.

CHAPTER 3.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 4.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 5.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 6.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.

APPENDIX Provides the following additional information for reference:

• Exploded Diagram

• Parts List

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

Revision Status

Revision Date of Issue Description

A August 27, 2008 First Release

B December 10, 2008 Revised Contents

 Chapter 3

 Made change and description has been added in Table 3-4 “Check point for Fatal error according to each

phenomenon (Printer Mechanism)” (p58).

 Made change and description has been added in Table 3-7 “Check point for Paper jam error according to each

phenomenon” (p65).

 Table 3-15 “Troubleshooting Abnormal Noise Problems” (p70) has been added.

 Made change and description has been added in Table 3-16 “Troubleshooting Paper Feed Problems” (p70).

 Made change and description has been added in Table 3-17 “Troubleshooting Paper Ejecting Problems” (p71).

 Made change and description has been added in Table 3-18 “Troubleshooting Carriage Movement Problems”

(p71).

 Made change and description has been added in Table 3-19 “Troubleshooting Print Quality Problems” (p72).

 Chapter 4

 Description has been added in 4.1.1 Precautions (p94).

 Description has been added in 4.1.2 Tools (p95).

 Description has been added in 4.1.3 Work Completion Check (p95).

 Description has been added in 4.2 Disassembly Procedures (p99).

Revision Date of Issue Description

B December 10, 2008

 Chapter 4

 4.2.1 Parts transferred from the old printer when replacing the Printer Mechanism (p101) has been added.

 Made change in 4.2.2.1 ADF Unit (Artisan 800/PX800FW/TX800FW only) (p102).

 Made change for reassembly in 4.2.2.2 Scanner Unit (p103).

 Reassembly of 4.2.2.2 Scanner Unit (p103) has been added.

 Caution of 4.2.3.2 Main Board / Grounding Plate M/B (p117) has been added.

 Made change for caution in 4.2.4.1 Printhead (p124).

 “PF Encoder” has been deleted.

 “PF Scale” has been deleted.

 Procedure and Checkpoint of 4.2.4.5 Ink Supply IC Holder Assy (p133) has been added.

 Made change for reassembly in 4.2.4.6 Ink System (p135).

 Procedure of 4.2.4.7 Lower ASF Paper Guide Assy (p138) has been added.

 Made change in 4.2.4.8 CDR Tray Assy (p140).

 Description has been added for reassembly in 4.2.4.11 Main Frame (p144).

 Description has been added for reassembly in 4.2.4.13 EJ Frame Assy / EJ Release Frame Assy R/ EJ Release

Frame Assy L (p147).

 Made change in 4.2.4.14 PF Motor (p150).

 Description has been added for reassembly in 4.2.4.16 Carriage Unit (p154).

 Caution of 4.2.4.18 Rear Frame (p159) has been added.

 Description has been added for reassembly in 4.2.4.19 Upper Paper Guide L/R / PE Sensor (p161).

 “Paper Guide Front Assy” has been deleted.

 Description has been added for reassembly in 4.2.4.20 Waste Ink Tray Assy (p163).

 Procedure of 4.2.6.2 ADF Cover Assy/ADF Cover L (p175) has been added.

 Made change for reassembly in 4.3.1.1 Scanner Unit (Artisan 700/PX700W/TX700W) (p185).

 Caution of 4.3.2.2 Main Board/Grounding Plate M/B (Artisan 700/PX700W/TX700W) (p196) has been added.

Revision Date of Issue Description

B December 10, 2008

 Chapter 5

Full-fledged revision

 Made change and description has been added in Table 5-1 “Adjustment Items” (p210).

 Made change and description has been added in Table 5-2 “Maintenance Items” (p213).

 Made change and description has been added in Table 5-3 “Additional Functions” (p213).

 Made change and description has been added in Table 5-4 “Required Adjustment List” (p216).

 Check point of 5.2 Adjustment Using Adjustment Program (p219) has been added.

 Made change in 5.2.4 Head Angular Adjustment (p221).

 5.2.7 PG Offset Value Adjustment (p225) has been added.

 5.2.8 Case Open Sensor Check (p226) has been added.

 Made change in 5.2.9 AID inspection (p229).

 Made change in 5.2.10 Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile (PFP)

Correction (p230).

 Made change in 5.3.1 PG Adjustment (p235).

 Made change in 5.3.2 CR Timing Belt Tension Adjustment (p240).

 Made change in 5.3.3 PF Timing Belt Tension Adjustment (p241).

 Made change in 5.3.4 Touch Panel Adjustment (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW

only) (p242).

 5.4.1 I/S Decompress (p244) has been added.

 5.4.2 AID SHK Error Reset (p245) has been added.

 Chapter 6

 Lubrication point of 6.1.3 Lubrication (p249) has been added.

Revision Date of Issue Description

C February 27, 2009 Revised Contents

 Chapter 4

 Made change and description of “Carriage Stopper jig” has been added in Table 4-1 “Tools” (p95).

 Made change in 4.2.4.1 Printhead (p124).

 Made change in “ Assembling the Printhead (p126)”.

 Made change in 4.2.4.5 Ink Supply IC Holder Assy (p133).

 Made change in 4.2.4.14 PF Motor (p150).

 Made change in “ Main board (top side) (Artisan 800/PX800FW/TX800FW) (p203)”.

 Made change in “ Main board (top side) (Artisan 700/PX700W/TX700W) (p204)”.

 Chapter 5

 PG adjustment has been added in Table 5-1 “Adjustment Items” (p210).

 Made change and description has been added in Table 5-4 “Required Adjustment List” (p216).

 Made change in 5.3.1 PG Adjustment (p235).

 Made change in 5.3.3 PF Timing Belt Tension Adjustment (p241).

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Features................................................................................................................. 13

1.2 Printing Specifications. ........................................................................................ 14

1.2.1 Basic Specifications. . ................................................................................. 14

1.2.2 Ink Cartridge. . ............................................................................................ 14

1.2.3 Print Mode . ................................................................................................. 15

1.2.4 Supported Paper. . ....................................................................................... 17

1.2.5 Printing Area. . ............................................................................................ 19

1.3 Scanner Specifications. ........................................................................................ 20

1.3.1 Scanning Range . . ............................................................................................. 20

1.4 General Specifications. ........................................................................................ 21

1.4.1 Electrical Specifications .. ................................................................................ 21

1.4.2 Safety Approvals (Safety standards/EMI) . ...................................................... 21

1.4.3 Acoustic Noise. . ............................................................................................... 21

1.4.4 Durability. . ....................................................................................................... 22

1.4.5 Environmental Conditions . . ............................................................................. 22

1.5 Interface. .............................................................................................................. 23

1.5.1 USB Interface . ............................................................................................ 23

1.5.2 FAX Interface

(Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW). .............. 23

1.5.3 Network Interface . ...................................................................................... 23

1.5.4 Memory Card Slots. .................................................................................... 25

1.6 Control Panel . ...................................................................................................... 26

1.6.1 Operation Buttons & LEDs .............................................................................. 26

1.6.2 Control Panel Functions in Each Mode . .......................................................... 27

1.6.2.1 Control Panel Functions . . ............................................................................. 27

1.7 Specification for Each Function . ......................................................................... 29

1.7.1 Stand-alone Copy Function (Copy Mode). ....................................................... 29

1.7.1.1 Supported Paper and Copy Mode. . ............................................................... 29

1.7.1.2 Stand-alone Copy Menu. . ............................................................................. 30

1.7.1.3 Copy Speed (TBD). ....................................................................................... 31

1.7.1.4 Relation Between Original and Copy. . ......................................................... 31

1.7.2 Memory Card Direct Print Function (Photos Mode) . ....................................... 32

1.7.2.1 Supported Paper and Print Mode. . ...................................................... 32

1.7.2.2 Supported File Type and Media Type. . .............................................. 32

1.7.2.3 Automatic Detection of Images in Memory Card . ............................. 33

1.7.2.4 Specifications for Handling Image Data . ................................................ 33

1.7.2.5 Memory Card Direct Print Menu . ........................................................... 34

1.7.2.6 Makes Prints from Index Sheet Function. ............................................... 35

1.7.2.7 Print Layout. ............................................................................................ 36

1.7.3 Camera Direct Print Function (PictBridge). . ............................................. 39

1.7.3.1 Available DSC. ........................................................................................ 39

1.7.3.2 Print Settings Available from DSC. ........................................................ 39

1.7.3.3 General Operation Procedure. ................................................................. 40

1.7.3.4 Operations when a DSC is connected . .................................................... 40

1.7.4 Various Settings (Setup Mode). . ................................................................ 41

1.7.5 FAX Function (FAX Mode) . . .................................................................... 43

1.7.5.1 Basic Specifications . ............................................................................... 43

1.7.5.2 Supported Functions. ............................................................................... 43

1.7.6 Other Functions . ......................................................................................... 46

1.7.6.1 Scan Mode. .......................................................................................... 46

1.7.6.2 Backup Data . . ..................................................................................... 46

1.7.6.3 Print Ruled Papers. . ............................................................................ 46

1.7.6.4 Coloring Book (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW) 46

Chapter 2 OPERATING PRINCIPLES

2.1 Overview . ............................................................................................................ 48

2.1.1 Printer Mechanism. . ................................................................................... 48

2.1.2 Printhead. .................................................................................................... 48

2.1.3 Motors & Sensors . . .................................................................................... 49

2.1.4 PG setting . .................................................................................................. 51

2.1.5 Printer Initialization. . ................................................................................. 52

Chapter 3 TROUBLESHOOTING

3.1 Overview . ............................................................................................................ 54

3.1.1 Specified Tools . .......................................................................................... 54

3.1.2 Preliminary Checks. . .................................................................................. 54

3.2 Troubleshooting. .................................................................................................. 55

3.2.1 Motor and Sensor Troubleshooting . . ......................................................... 55

3.3 Troubleshooting by Error Message . . .................................................................. 56

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

3.3.1 Error Message List. ..................................................................................... 56

3.3.2 Troubleshooting by Error Message . . ......................................................... 58

3.4 Troubleshooting without Error Message. . .......................................................... 70

3.4.1 Troubleshooting Printer Mechanism Problems . .............................................. 70

3.4.2 Troubleshooting Electrical Problems . ............................................................. 76

3.4.3 Troubleshooting I/F-related Problems. ............................................................ 76

3.5 Troubleshooting Duplex Unit Problems. . ........................................................... 78

3.6 Network Troubleshooting. . ................................................................................. 79

3.7 FAX Troubleshooting

(Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) ................ 81

3.7.1 FAX Log. .................................................................................................... 81

3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting ................... 85

3.8 Fax Function/External Connection Function Check

(Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) ................ 87

3.8.1 Outline ......................................................................................................... 87

3.8.2 Fax Function and External Connection Function Check . .......................... 87

3.8.2.1 Fax Function Check by [Method A] and External Connection Function

Check . .................................................................................................. 87

3.8.2.2 Fax Function Check by [Method B] and External Connection Function

Check . .................................................................................................. 91

3.8.2.3 Fax Function Check by [Method C] and External Connection Function

Check . . ................................................................................................ 92

Chapter 4 DISASSEMBLY/ASSEMBLY

4.1 Overview . ............................................................................................................ 94

4.1.1 Precautions. ................................................................................................. 94

4.1.2 Tools . .......................................................................................................... 95

4.1.3 Work Completion Check . . ......................................................................... 95

4.1.4 Additional Procedure/Procedural Differences . . ......................................... 97

4.2 Disassembly Procedures. . ................................................................................... 99

4.2.1

Parts transferred from the old printer when replacing the Printer Mechanism

4.2.2 Removing the Housing . . .......................................................................... 102

4.2.2.1 ADF Unit (Artisan 800/PX800FW/TX800FW only). ...................... 102

4.2.2.2 Scanner Unit . . ................................................................................... 103

4.2.2.3 Hinge . . .............................................................................................. 105

4.2.2.4 Upper Left Housing / Panel Lock Button. ........................................ 106

4.2.2.5 Upper Housing . . ............................................................................... 107

4.2.2.6 Rear Left Housing . . .......................................................................... 109

4.2.2.7 Left Housing / Decoration Belt L. . ................................................... 109

4.2.2.8 Stacker Assy . . ................................................................................... 110

101

4.2.2.9 Rear ASF Paper Guide Cover ................................................................ 111

4.2.2.10 Rear Right FAX Housing. ................................................................... 112

4.2.2.11 Right Housing / Card Cover. ............................................................... 113

4.2.2.12 Cassette Unit . ...................................................................................... 114

4.2.2.13 Paper Guide Top Assy. ........................................................................ 115

4.2.3 Removing the Circuit Board. . .................................................................. 115

4.2.3.1 Panel Unit. ............................................................................................. 115

4.2.3.2 Main Board / Grounding Plate M/B. ..................................................... 117

4.2.3.3 Power Supply Unit . ............................................................................... 121

4.2.3.4 Wireless LAN Board. ............................................................................ 122

4.2.3.5 Card Slot Assy. ...................................................................................... 123

4.2.4 Disassembling the Printer Mechanism . .................................................... 124

4.2.4.1 Printhead. . ......................................................................................... 124

4.2.4.2 CR Scale. . ......................................................................................... 129

4.2.4.3 Decompression Pump Unit. . ............................................................. 130

4.2.4.4 CSIC Assy . . ...................................................................................... 132

4.2.4.5 Ink Supply IC Holder Assy . . ............................................................ 133

4.2.4.6 Ink System. . ...................................................................................... 135

4.2.4.7 Lower ASF Paper Guide Assy . . ....................................................... 138

4.2.4.8 CDR Tray Assy . . .............................................................................. 140

4.2.4.9 LD Roller. .......................................................................................... 142

4.2.4.10 Pick-up Roller . . .............................................................................. 143

4.2.4.11 Main Frame . . .................................................................................. 144

4.2.4.12 Front Frame . . .................................................................................. 147

4.2.4.13 EJ Frame Assy / EJ Release Frame Assy R/

EJ Release Frame Assy L . . ............................................................................... 147

4.2.4.14 PF Motor . ............................................................................................ 150

4.2.4.15 CR Motor. ............................................................................................ 152

4.2.4.16 Carriage Unit . ...................................................................................... 154

4.2.4.17 Transmission Holder Assy . ................................................................. 158

4.2.4.18 Rear Frame . ......................................................................................... 159

4.2.4.19 Upper Paper Guide L/R / PE Sensor . .................................................. 161

4.2.4.20 Waste Ink Tray Assy . .......................................................................... 163

4.2.4.21 Lower Paper Guide Waste Ink Pad Assy . . ......................................... 165

4.2.4.22 Front Paper Guide Waste Ink Pad. ...................................................... 166

4.2.5 Disassembling Scanner Unit. . .................................................................. 167

4.2.5.1 Scanner Upper Housing (Artisan 800/PX800FW/TX800FW) . . .......... 167

4.2.5.2 Scanner Motor Unit. .............................................................................. 168

4.2.5.3 Scanner Carriage Unit . .......................................................................... 169

4.2.5.4 Scanner CR Encoder Board. .................................................................. 172

4.2.5.5 Cover Open Sensor. ............................................................................... 173

4.2.6 Disassembly of the ADF Unit (Artisan 800/PX800FW/TX800FW only) 174

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

4.2.6.1 ADF Hinge . ....................................................................................... 174

4.2.6.2 ADF Cover Assy/ADF Cover L. . ..................................................... 175

4.2.6.3 ADF LD Frame Assy . . ..................................................................... 176

4.2.6.4 ADF Right Cover/ADF Rear Cover . ................................................. 176

4.2.6.5 ADF Cover Stacker/ADF Document Support Cover . ...................... 178

4.2.6.6 ADF Front Cover. . ............................................................................ 179

4.2.6.7 ADF Document Support Assy. .......................................................... 179

4.2.6.8 ADF Frame Unit. . ............................................................................. 180

4.2.6.9 ADF Motor Unit. . ............................................................................. 181

4.2.6.10 ADF PF Roller. . .............................................................................. 183

4.3

Disassembly/reassembly procedures specific to Artisan 700/PX700W/TX700W

4.3.1 Removing the Housing . . .......................................................................... 185

4.3.1.1 Scanner Unit (Artisan 700/PX700W/TX700W) . .............................. 185

4.3.1.2 Upper Left Housing (Artisan 700/PX700W/TX700W) . .................. 187

4.3.1.3 Upper Housing (Artisan 700/PX700W/TX700W) . ........................... 188

4.3.1.4 Rear Left Housing (Artisan 700/PX700W/TX700W). ...................... 190

4.3.1.5 Left Housing/Decoration Belt L (Artisan 700/PX700W/TX700W) . 191

4.3.1.6 Rear Right Housing (Artisan 700/PX700W/TX700W) . .................. 192

4.3.1.7 Right Housing/Card Cover (Artisan 700/PX700W/TX700W) ......... 193

4.3.2 Removing the Circuit Board (Artisan 700/PX700W/TX700W) . ............ 194

4.3.2.1 Panel Unit (Artisan 700/PX700W/TX700W) . ................................. 194

4.3.2.2 Main Board/Grounding Plate M/B (Artisan 700/PX700W/TX700W) 196

4.3.2.3 Card Slot Assy (Artisan 700/PX700W/TX700W) . .......................... 199

4.3.3 Disassembling the Scanner Unit (Artisan 700/PX700W/TX700W) . ...... 200

4.3.3.1 Document Cover. . ............................................................................. 200

4.3.3.2 Scanner Upper Housing (Artisan 700/PX700W/TX700W) ............. 201

4.4 Routing FFC/cables. . ........................................................................................ 202

.. 185

Chapter 5 ADJUSTMENT

5.2.9 AID inspection........................................................................................... 229

5.2.10 Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile

(PFP) Correction................................................................................................. 230

5.2.10.1 BRS (Banding Reduction System) Adjustment . ................................. 232

5.2.10.2 PFP Adjustment.................................................................................... 233

5.3 Adjustment without Using Adjustment Program . . ........................................... 235

5.3.1 PG Adjustment . ........................................................................................ 235

5.3.2 CR Timing Belt Tension Adjustment. . .................................................... 240

5.3.3 PF Timing Belt Tension Adjustment. . ..................................................... 241

5.3.4 Touch Panel Adjustment

(Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) ..... 242

5.4 Other functions. ................................................................................................. 244

5.4.1 I/S Decompress. . ...................................................................................... 244

5.4.2 AID SHK Error Reset. . ............................................................................ 245

Chapter 6 MAINTENANCE

6.1 Overview . .......................................................................................................... 248

6.1.1 Cleaning. ................................................................................................... 248

6.1.2 Service Maintenance. . .............................................................................. 248

6.1.2.1 Printhead cleaning . . .......................................................................... 248

6.1.2.2 Service Call . . .................................................................................... 249

6.1.3 Lubrication. ............................................................................................... 249

Chapter 7 APPENDIX

7.1 Connector Summary. ......................................................................................... 259

7.2 Exploded Diagram / Parts List . . ....................................................................... 260

5.1 Adjustment Items and Overview. . .................................................................... 210

5.1.1 Servicing Adjustment Item List. . ............................................................. 210

5.1.2 Required Adjustments . . ........................................................................... 216

5.2 Adjustment Using Adjustment Program .. ........................................................ 219

5.2.1 Top Margin Adjustment . . ........................................................................ 219

5.2.2 Bi-D Adjustment. . .................................................................................... 219

5.2.3 PW Adjustment/First Dot Position Adjustment . . .................................... 220

5.2.4 Head Angular Adjustment . . ..................................................................... 221

5.2.5 PF Adjustment . . ....................................................................................... 222

5.2.6 MAC Address Setting. . ............................................................................ 223

5.2.7 PG Offset Value Adjustment . . ................................................................. 225

5.2.8 Case Open Sensor Check. . ....................................................................... 226

PRODUCT DESCRIPTION

CHAPTER

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.1 Features

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W are color inkjet printers that have 4 in 1 functions (Printer for PC, Scanner for PC, Standalone copy, Memory card printing).

 Common features

 Printer

• Printing from a computer or directly printing from a memory card

• Auto duplex printing using Duplex Printing Unit (option)

• Built-in CD/DVD tray

• Front double paper feeding function using a double-deck cassette

• Auto nozzle check (cleaning) using AID

• Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi

• F6 Turbo II print head achieves higher print speed than ever (Black: 180 nozzles x 1, Color: 180 nozzles x 5 per color)

• Six independent ink cartridges is installed (Dye inks)

• Borderless printing on specified EPSON brand paper is available

 Scanner

• Scanning from a computer

• Offers a function that directly stores a scan data to a memory card

 Copy

 Features unique to Epson Artisan 800/Epson Stylus Photo PX800FW/

TX800FW

 FAX

• Sending/receiving fax

 ADF

• Continuous scanning using an ADF

 Differences between the models

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W are different on networking, FAX and the Panel specifications as shown below.

Epson Artisan 800/Epson

Item

LCD display size 3.5 inch 2.5 inch

Panel operation Touch panel Button

ADF Equipped ---

FAX function Supported ---

Network interfaces Supported Supported

Stylus Photo PX800FW/

TX800FW

Epson Artisan 700/Epson

Stylus Photo PX700W/

TX700W

 Dimensions

• High quality copy using the printing and scanning functions. Offers 13 preset copy layouts

 USB interfaces

• Enables to print images in an external storage device

• Backup copy of a memory card can be made on an external media

• Offers camera direct print (PictBridge)

 Network

• Available for printing, scanning, and memory card access via wired/wireless

 Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW

• Dimensions*1: 466 mm (W) x 385 mm (D) x 198 mm (H)

• Weight*2: 10.5 kg

 Epson Artisan 700/Epson Stylus Photo PX700W/TX700W

• Dimensions*1: 466 mm (W) x 385 mm (D) x 150 mm (H)

• Weight*2: 9.0 kg

Note *1: Paper support and stacker are closed. Rubber feet are included.

*2 : Except ink cartridges and cables such as the AC cable, etc.

network

 Wireless

• Mounting the optional Bluetooth unit offers wireless communication with an external device

PRODUCT DESCRIPTION Features 13

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

C A U T I O N

1.2 Printing Specifications

1.2.1 Basic Specifications

Table 1-1. Printer Specifications

Item Specification

Print method On-demand ink jet

Black: 180 nozzles x 1

Nozzle configuration

Print direction Bi-directional minimum distance printing, Unidirectional printing

Print resolution

Control code

Input buffer size 64 Kbytes

Paper feed method Friction feed, using the ASF (Auto Sheet Feeder)

Paper path Front feed, front out

Paper feed rates T.B.D ms (at 25.4mm feed)

PF interval Programmable in 0.01764 mm (1/1440 inch) steps

Color: 180 nozzles x 5

(Light Cyan, Magenta, Yellow, Cyan, Light Magenta)

Horizontal x Vertical (dpi)

• 360 x 180 • 720 x 720

• 360 x 360 • SMGA 5760 x 1440 (1440 x 1440)

• 720 x 360

• ESC/P Raster command

• ESC/P-R (RGB) command

• EPSON Remote command

1.2.2 Ink Cartridge

The product numbers of the EPSON ink cartridges for this printer are shown below.

Table 1-2. Product No. of Ink Cartridges

Color EAI Latin/CISMEA/Asia Euro

Black T0981 (S)

Cyan

Magenta

Yellow

Light Cyan

Light Magenta

T0982 (S)

T0992 (2S)

T0983 (S)

T0993 (2S)

T0984 (S)

T0994 (2S)

T0985 (S)

T0995 (2S)

T0986 (S)

T0996 (2S)

T0811N (S)

T0821N (2S)

T0812N (S)

T0822N (2S)

T0813N (S)

T0823N (2S)

T0814N (S)

T0824N (2S)

T0815N (S)

T0825N (2S)

T0816N (S)

T0826N (2S)

 Shelf life

Two years from production date (if unopened), six months after opening package.

 Storage Temperature

Table 1-3. Storage Temperature

Situation Storage Temperature Limit

When stored in individual boxes

When installed in main unit

-20 oC to 40 oC (-4oF to 104oF)

-20 oC to 40 oC

(-4oF to 104oF)

1 month max. at 40 oC (104oF)

T0791 (S)

T0801 (2S)

T0792 (S)

T0802 (2S)

T0793 (S)

T0803 (2S)

T0794 (S)

T0804 (2S)

T0795 (S)

T0805 (2S)

T0796 (S)

T0806 (2S)

 Dimension

12.7 mm (W) x 68 mm (D) x 47 mm (H)



Do not use expired ink cartridges.

 The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes

about three hours under 25 °C (77oF) until the ink thaws and becomes usable.

PRODUCT DESCRIPTION Printing Specifications 14

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.2.3 Print Mode

Table 1-4. Print Mode (Color)

Resolution

(H x V) dpi

720x720

(1.0 pass)

720x720

(2.0 pass)

SMGA

5760x1440

720x720

(1.0 pass)

720x720

(2.0 pass)

SMGA

5760x1440

720x720

(2.0 pass)

SMGA

5760x1440

720x720

(2.0 pass)

Media Print Mode

• Plain paper

• Premium Bright White Paper (EAI)

• Premium Bright

Draft 360x180

Normal 360x360

White Inkjet Paper (others)

• Ultra Premium Glossy Photo Paper

Photo Fine 720x720

Photo*

(EAI)

• Ultra Glossy Photo

Photo*

Paper (others)

Super Photo

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

Fine 720x360

Photo*

• Premium Photo Paper Glossy (EAI)

Photo*

• Premium Glossy Photo Paper (others)

• Premium Photo Paper Semi-Gloss (EAI)

Super Photo

• Premium Semigloss Photo Paper (other)

• Premium Presentation Paper Matte (EAI)

• Matte Paper Heavyweight (others)

Photo*

Super Photo

• Presentation Paper Matte (EAI)

• Photo Quality Inkjet

Photo*

Paper*2 (others)

Envelope Normal 360x360

Dot Size

(cps*1)

Eco

(450cps)

MC2-1

(360cps)

MC1-1

(240cps)

MC1-2

(240cps)

MC2-2

(280cps)

MC1-5

(200cps)

MC1-2

(240cps)

MC1-2

(240cps)

MC2-2

(280cps)

MC1-5

(200cps)

MC2-2

(280cps)

MC1-5

(200cps)

MC2-2

(280cps)

MC2-1

(360cps)

Micro

Bi-d

Weave

Border-

less

ON OFF N/A

ON ON N/A

ON ON OK

ON ON N/A

OFF OFF N/A

Table 1-4. Print Mode (Color)

Media Print Mode

Resolution

(H x V) dpi

Photo Fine 720x720

Double Matte Paper

Photo*

Photo stickers Photo*

720x720

(2.0 pass)

720x720

(2.0 pass)

• Iron-On Transfer Paper (EAI)

• Iron-On Cool Peal

Photo Fine 720x720 Transfer Paper (others)

CD/DVD Label*

High-quality CD/DVD

Label*

Super Photo

SMGA

5760x1440

SMGA

5760x1440

Note *1: cps = character per second

*2 : Photo mode uses 1.0 pass or 2.0 pass depending on the paper size.

1.0 pass supported size: 4” x6”

2.0 pass supported size: 5” x7”, 8” x10”, Letter, A4, 16:9 wide

*3 : Print quality is not guaranteed in the settings other than [type: “CDR Tray” & media:

“CD/DVD”] when carrying out CD/DVD printing from the PC.

Dot Size

(cps*1)

MC1-1

(240cps)

MC2-2

(280cps)

MC2-2

(280cps)

MC1-1

(240cps)

MC1-5

(200cps)

MC1-5

(200cps)

Micro

Bi-d

Weave

OFF ON N/A

ON ON N/A

OFF ON N/A

ON ON N/A

Border-

less

PRODUCT DESCRIPTION Printing Specifications 15

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Media Print Mode

• Plain paper

• Premium Bright White Paper (EAI)

• Premium Bright White Inkjet Paper (others)

• Ultra Premium Glossy Photo Paper (EAI)

• Ultra Glossy Photo Paper (others)

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Photo Paper Glossy (EAI)

• Premium Glossy Photo Paper (others)

• Premium Photo Paper Semi-Gloss (EAI)

• Premium Semigloss Photo Paper (other)

• Premium Presentation Paper Matte (EAI)

• Matte Paper Heavyweight (others)

• Presentation Paper Matte (EAI)

• Photo Quality Inkjet Paper*2 (others)

Envelope

Table 1-5. Print Mode (Monochrome)

Resolution

(H x V) dpi

Draft 360x180

Normal 360x360

Photo Fine 720x720

Photo*

Super Photo

(1.0 pass)

720x720

(2.0 pass)

SMGA

5760x1440

720x720

Fine 720x360

Photo*

Super Photo

Photo*

Super Photo

Photo*

(1.0 pass)

720x720

(2.0 pass)

SMGA

5760x1440

720x720

(2.0 pass)

SMGA

5760x1440

720x720

(2.0 pass)

720x720

Normal 360x360

Photo Fine 720x720

Dot Size

(cps*1)

Eco

(450cps)

MC2-1

(360cps)

MC1-1

(240cps)

MC1-2

(240cps)

MC2-2

(280cps)

MC1-5

(200cps)

MC1-2

(240cps)

MC1-2

(240cps)

MC2-2

(280cps)

MC1-5

(200cps)

MC2-2

(280cps)

MC1-5

(200cps)

MC2-2

(280cps)

MC2-1

(360cps)

MC1-1

(240cps)

Micro

Bi-d

Weave

Border-

less

ON OFF N/A

ON ON N/A

ON ON OK

ON ON N/A

OFF OFF N/A

OFF ON N/A

Table 1-5. Print Mode (Monochrome)

Resolution

(H x V) dpi

720x720

(2.0 pass)

720x720

(2.0 pass)

Media Print Mode

Double Matte Paper Photo*

Photo stickers Photo*

• Iron-On Transfer Paper (EAI)

• Iron-On Cool Peal

Photo Fine 720x720

Transfer Paper (others)

CD/DVD Label*

High-quality CD/DVD

Label*

Super Photo

SMGA

5760x1440

SMGA

5760x1440

Note *1: cps = character per second

*2 : Photo mode uses 1.0 pass or 2.0 pass depending on the paper size.

1.0 pass supported size: 4” x6”

2.0 pass supported size: 5” x7”, 8” x10”, Letter, A4, 16:9 wide

*3 : Print quality is not guaranteed in the settings other than [type: “CDR Tray” & media:

“CD/DVD”] when carrying out CD/DVD printing from the PC.

Dot Size

(cps*1)

MC2-2

(280cps)

MC2-2

(280cps)

MC1-1

(240cps)

MC1-5

(200cps)

MC1-5

(200cps)

Micro

Bi-d

Weave

ON ON N/A

OFF ON N/A

ON ON N/A

Border-

less

PRODUCT DESCRIPTION Printing Specifications 16

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.2.4 Supported Paper

The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).

Table 1-6. Supported Paper

Paper Name Paper Size

Thickness

(mm)

Legal 215.9 x 355.6 mm (8.5”x14”)

Letter 215.9 x 279.4 mm (8.5”x11”) Y - Y Y - Y Y - Y Y -

A4 210 x 297 mm (8.3”x11.7”) Y - Y Y - Y Y - Y Y -

B5 182 x 257 mm (7.2”x10.1”) - - - Y - Y Y - Y Y -

Plain paper

A5 148 x 210 mm (5.8”x8.3”) - - - Y - - Y - - Y -

0.08-0.11

Half Letter 139.7 x 215.9 mm (5.5”x8.5”) Y - - - - - - - - Y -

A6 105 x 148 mm (4.2”x5.8”) Y - - Y - - Y - - - Y

User Defined

89 x 127- 215.9 x 1117.6 mm (3.5”x5” - 8.5”x44”)

Premium Inkjet Plain Paper A4 210 x 297 mm (8.3”x11.7”) 0.11

Premium Bright White Paper (EAI)

Bright White Inkjet Paper (Euro, Asia)

Letter 215.9 x 279.4 mm (8.5”x11”) 0.11

A4 210 x 297 mm (8.3”x11.7”) 0.13

Letter 215.9 x 279.4 mm (8.5”x11”)

Ultra Premium Glossy Photo Paper (EAI) Ultra Glossy Photo Paper (Euro, Asia)

A4 210 x 297 mm (8.3”x11.7”) - - - Y Y - Y Y - Y -

8” x 10” 203.2 x 254 mm Y Y - - - - - - - Y -

0.30

5” x 7” 127 x 178 mm Y Y - Y Y - - - - - Y

4” x 6” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y

Letter 215.9 x 279.4 mm (8.5”x11”)

Premium Photo Paper Glossy (EAI) Premium Glossy Photo Paper (Euro, Asia)

A4 210 x 297 mm (8.3”x11.7”) Y Y - Y Y - Y Y - Y -

8” x 10” 203.2 x 254 mm Y Y - - - - - - - Y -

0.27

5” x 7” 127 x 178 mm Y Y - Y Y - Y Y - - Y

4” x 6

”

101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y

16:9 wide 101.6 x 180.6 mm - - - Y - - - - - - Y

Weight

64-90 g/m

(17-24 lb.)

80 g/m

(21 lb.)

90 g/m

(24 lb.)

92.5 g/m (25 lb.)

290 g/m

(77 lb.)

255 g/m

(68 lb.)

EAI EUR Asia

B*2D*3P

*1B*2D*3P*1B*2

Y- -Y- -Y- - Y -

Y - - Y - - Y - - Y*

- - -Y-YY-Y Y -

Y - Y - - - - - - Y -

- - -Y-YY-Y Y -

Y Y - - - - - - - Y -

YY------- Y -

Paper feed tray

position*

D*3Tray 1 Tray 2

PRODUCT DESCRIPTION Printing Specifications 17

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 1-6. Supported Paper

Paper Name Paper Size

Photo Paper Glossy (EAI) Glossy Photo Paper (Euro, Asia)

Thickness

(mm)

Weight

Letter 215.9 x 279.4 mm (8.5”x11”)

A4 210 x 297 mm (8.3”x11.7”) Y Y - Y Y - Y Y - Y -

5” x 7” 127 x 178 mm - - - Y Y - - - - - Y

0.25

258 g/m

(68 lb.)

EAI EUR Asia

B*2D*3P

*1B*2D*3P*1B*2

YY------- Y -

4” x 6” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y

Premium Photo Paper SemiGloss (EAI) Premium Semigloss Photo Paper (Euro, Asia)

Premium Presentation Paper Matte (EAI) Matte Paper Heavy-weight (Euro, Asia)

Ultra Premium Photo Paper Luster

Double-sided Matte Paper

Photo Quality Inkjet Paper

Envelopes

Letter 215.9 x 279.4 mm (8.5”x11”)

A4 210 x 297 mm (8.3”x11.7”) - - - Y Y - Y Y - Y -

0.27

250 g/m

(66 lb.)

YY------- Y -

4” x 6” 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y

Letter 215.9 x 279.4 mm (8.5”x11”)

A4 210 x 297 mm (8.3”x11.7”) - - - Y Y - Y Y - Y -

0.23

167 g/m

(44 lb.)

Y Y - - - - - - - Y -

8” x 10” 203.2 x 254 mm Y Y - - - - - - - Y -

Letter 215.9 x 279.4 mm (8.5”x11”) 0.27

Letter 215.9 x 279.4 mm (8.5”x11”)

A4 210 x 297 mm (8.3”x11.7”) - - - Y Y Y Y Y Y Y -

Letter 215.9 x 279.4 mm (8.5”x11”)

0.22

0.13

A4 210 x 297 mm (8.3”x11.7”) Y - - Y - - Y - - Y -

#10

#DL 110 x 220 mm - - - Y - - Y - - Y -

104.8 x 241.3 mm (4.125”x9.5”)

250 g/m

(66 lb.)

185 g/m

(49 lb.)

102 g/m

(27 lb.)

75-100 g/m

(20-27 lb.)

YY------- Y -

Y Y Y - - - - - - Y -

Y - - - - - - - - Y -

Y - - Y - - Y - - Y -

#C6 114 x 162 mm - - - Y - - Y - - Y -

Iron-On Transfer Paper (EAI) Iron-On Cool Peal Transfer Paper (others)

Letter 215.9 x 279.4 mm (8.5”x11”)

A4 210 x 297 mm (8.3”x11.7”) - - - Y - - Y - - Y -

0.14

130 g/m

(35 lb.)

Y-------- Y -

Photo Stickers 16 A6 105 x 148 mm (4.1”x5.8”) 0.19 --- - - - - - - Y - - - Y

Photo Stickers 4 A6 105 x 148 mm (4.1”x5.8”) 0.19 --- - - - - - - Y - - - Y

ø12cm ø12cm --- --- Y - - Y - - Y - - *

CD/DVD

CD/DVD Premium Surface

ø8cm ø8cm --- --- Y - - Y - - Y - - *

ø12cm ø12cm --- --- Y - - Y - - Y - - *

ø8cm ø8cm --- --- Y - - Y - - Y - - *

Paper feed tray

position*

D*3Tray 1 Tray 2

PRODUCT DESCRIPTION Printing Specifications 18

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CAUTION

Tray 1 Tray 2 CDR Tray

Paper feed tray position

Print Area

LM RM

Cut Sheet (Standard) Cut Sheet (Borderless)

Paper SIze

LM RM

Print Area

LM RM

Print Area

Envelope

Paper Size

Paper Feed Direction

Note *1 : “Y” in the “P” column stands for “the paper type/size is Supported”.

*2 : “Y” in the “B” column stands for “Borderless printing is available”.

*3 : “Y” in the “D” column stands for “Duplex printing is available”.

*4 : See below for the Paper feed tray position.

*5 : The paper other than the user definition range is not supported.

*6 : Front manual paper feeding with the built-in CDR Tray

 Make sure the paper is not wrinkled, fluffed, torn, or folded.  The curve of paper must be 5 mm or below.  When printing on an envelope, be sure the flap is folded neatly.  Do not use the adhesive envelopes.  Do not use double envelopes and cellophane window envelopes.

1.2.5 Printing Area

The printing area for this printer is shown below.

Table 1-7. Printing Area (Margins)

Print Mode Paper Size

Standard print

Any size

Envelope

Borderless print

4” x 6”

Others

Left Right Top Bottom

3 mm 3 mm 3 mm 3 mm

5 mm 5 mm 3 mm 20 mm

2.54 mm* 2.54 mm*

Note * : The margins for Borderless print are margins that bleed off the edges of paper.

Margin

1.34 mm* 2.54 mm*

2.96 mm* 4.02 mm*

PRODUCT DESCRIPTION Printing Specifications 19

Figure 1-1. Printing Area

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

OTM

OLM

Scanning start position

Scanning range

Scan bed

Original (face down)

Scanning direction

1.3 Scanner Specifications

Table 1-8. Basic Specifications

Specification

Item

Scanner type Flatbed, color

Scanning method Moving carriage, stationary document

Home position The rear left corner

Photoelectric device CIS

Light source LED

Maximum document sizes A4 or US letter

Scanning range 8.5” x 11.7” (216 mm x 297 mm)

Maximum resolution

Maximum effective pixels 40,800 x 56,160 pixels 20,400 x 28,080 pixels

Pixel depth 16 bit per pixel (input) and 1 bit or 8 bit per pixel (output).

Epson Artisan 800/Epson

Stylus Photo PX800FW/

TX800FW

Main scan : 4,800 dpi

(1,200 dpi*)

Sub scan : 4,800 dpi

(600 dpi*)

Epson Artisan 700/Epson

Stylus Photo PX700W/

TX700W

Main scan : 2,400 dpi Sub scan : 4,800 dpi

1.3.1 Scanning Range

Table 1-10. Scanning Range

RL (read length) RW (read width) OLM (left margin) OTM (top margin)

297 mm 216 mm 1.5 mm 1.5 mm

Figure 1-2. Scanning Range

Note * : When scanning using ADF

Table 1-9. ADF Specifications

(Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Item Specification

Document loading Face-up

Maximum document sizes A4 or US letter or Legal

Supported paper type Plain paper only

Paper thickness 60 to 95 g/m

Maximum number of documents which can be set

Document path Feeds from upper tray and ejects to lower tray

Document set position Left back

30 sheets (Xerox-P 64 g/m2) or 3mm (A4,US Letter) / 10 sheet (Legal)

PRODUCT DESCRIPTION Scanner Specifications 20

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.4 General Specifications

1.4.1 Electrical Specifications

Table 1-11. Primary Power Specifications

Epson Artisan 800/Epson

Stylus Photo PX800FW/

Item

100-120 V

Rated power supply voltage

Input voltage range

Rated current (Max. rated current)

Rated frequency 50 to 60 Hz 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz 49.5 to 60.5 Hz

Energy conservation International Energy Star Program compliant

Copy

(ISO/ IEC24712

Power consumption

Note : If the product has been idle status over 13 minutes, it goes into sleep mode within 2

Pattern)

Ready Approx. 12 W Approx. 12 W Approx. 9.5 W Approx. 9.5 W

Sleep Approx. 5.5 W Approx. 5.5 W Approx. 5.0 W Approx. 5.0 W

Off Approx. 0.3 W Approx. 0.5 W Approx. 0.3 W Approx. 0.5 W

minutes.

100 to 120

Approx. 26 W Approx. 26 W Approx. 25 W Approx. 25 W

TX800FW

model

VAC

90 to 132

VAC

0.8 A

(1.6 A)

220-240 V

model

220 to 240

VAC

198 to 264

VAC

0.4 A

(0.8 A)

Epson Artisan 700/Epson

Stylus Photo PX700W/TX700W

100-120 V

model

100 to 120

VAC

90 to 132

VAC

0.8 A

(1.6 A)

220-240 V

model

220 to 240

VAC

198 to 264

VAC

0.4 A

(0.8 A)

1.4.2 Safety Approvals (Safety standards/EMI)

USA UL60950-1

FCC Part15 Subpart B Class B

Canada CAN/CSA-C22.2 No.60950-1

CAN/CSA-CEI/IEC CISPR 22 Class B Mexico NOM-019-SCFI-1998 Taiwan*

CNS13438 Class B

CNS14336 EU EN60950-1

EN55022 Class B

EN61000-3-2, EN61000-3-3

EN55024 Germany EN60950-1 Russia GOST-R (IEC60950-1, CISPR 22) Singapore*

IEC60950-1 Korea K60950-1

KN22 Class B

KN61000-4-2/-3/-4/-5/-6/-11

China*

GB4943

GB9254 Class B, GB17625.1 Hong Kong* Argentina*

IEC60950-1

IEC60950-1 Australia AS/NZS CISPR22 Class B

Note *1: Only Epson Artisan 700/Epson Stylus Photo PX700W/TX700W

*2 : Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW

1.4.3 Acoustic Noise

 Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW

 PC Printing*1: T.B.D. dB

 Scanning*2: T.B.D. dB

 Epson Artisan 700/Epson Stylus Photo PX700W/TX700W

 PC Printing*1: 35 dB

 Scanning*2: 27 dB

Note *1: Premium Glossy Photo Paper/Highest quality

*2 : default setting

PRODUCT DESCRIPTION General Specifications 21

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

C A U T I O N

10/50

27/80

35/9520/68

Temperature (°C/°F)

Humidity (%)

30/86 40/104

1.4.4 Durability

Item Durability Remark

16,000 pages, or five years

Black

whichever comes first

Total print life

10,000 pages, or five years

Color

whichever comes first

Printhead

Six billions shots (per nozzle) or five years whichever comes first

Scanner carriage 30,000 cycles of carriage movement

Total ADF feeding* 10,000 pages

Note * : Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW

• When printing A4 size sheet

• Black: 3.5% duty, Color: 5% duty

1.4.5 Environmental Conditions

Table 1-12. Environmental Conditions

Condition Temperature

Operating

Storage

(unpacked)

10 to 35°C

(50 to 95°F)

-20 to 40°C*

(-4°F to 104°F)

Humidity

20 to 80%

Note *1 : The combined Temperature and Humidity conditions must be within the blue-shaded

range in Fig.1-3.

*2 : No condensation

*3 : Must be less than 1 month at 40°C.

5 to 85%

*1,2

Shock Vibration

(1 msec or less)

10 to 55Hz

(2 msec or less)

10 to 55Hz

0.15G,

0.50G,

Figure 1-3. Temperature/Humidity Range

PRODUCT DESCRIPTION General Specifications 22

 When returning the repaired printer to the customer, make sure

the Printhead is covered with the cap and the ink cartridge is installed.

 If the Printhead is not covered with the cap when the printer is

off, turn on the printer with the ink cartridge installed, make sure the Printhead is covered with the cap, and then turn the printer off.

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.5 Interface

The following is the specifications of the USB Interface, Network Interface, FAX Interface (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW), and Memory Card Slot mounted on this printer.

1.5.1 USB Interface

The table below describes the specifications of the two USB ports; USB device port for connecting with a host such as a computer, and the USB host port for connecting with an external devices such as a DSC (digital still camera).

Table 1-13. USB Interface Specifications

Item USB Device port USB Host port*

• Universal Serial Bus Specifications Revision 2.0

• Universal Serial Bus Device

Compatible standards

Transfer rate

Class Definition for Printing Devices Version 1.1

• Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0

480 Mbps (High Speed) 480 Mbps (Max.)

Data format

Compatible connector

Max. cable length

Note* : The following devices can be connected to the USB Host port.

• Devices compliant with DPS Version 1.0/1.1 (PictBridge)

• Devices compliant with Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0, and the Subclass code is one of the followings. 0x06 (SCSI transparent command set) 0x05 (SFF-8070i command set) 0x02 (SFF-8020i command set)

USB Series B USB Series A

Table 1-14. Device ID

When IEEE 1284.4 is Enabled When IEEE 1284.4 is Disabled

@EJL<SP>ID<CR><LF> MFG:EPSON; CMD:ESCPL2,BDC,D4,D4PX,ESCPR1; MDL:Model Name; CLS:PRINTER; DES:EPSON<SP>Model Name;

@EJL<SP>ID<CR><LF> MFG:EPSON; CMD:ESCPL2,BDC,ESCPR1; MDL:Model Name; CLS:PRINTER; DES:EPSON<SP>Model Name;

• Universal Serial Bus Specifications Revision 2.0

NRZI

2 [m] or less

Note : The “Model Name” is replaced as shown in the following table.

Table 1-15. Model Names Indicated in the Device ID

Model Name

Destination

North America Artisan 800 Artisan 700

Euro Stylus Photo PX800FW Stylus Photo PX700W

Asia/Pacific Stylus Photo TX800FW Stylus Photo TX700W

Epson Artisan 800/

Epson Stylus Photo

PX800FW/TX800FW

Epson Artisan 700/

Epson Stylus Photo

PX700W/TX700W

1.5.2 FAX Interface (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Port Name Connector Description

Line port RJ11 Connects to phone cable from modular wall jack.

EXT port RJ11 Connects to TAM or Telephone.

1.5.3 Network Interface

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W can be connected to the network via Wired

or Wireless LAN connection. (They can not be used simultaneously.) The following describes each Interface.

 Wired LAN

The following interface is equipped for the Wired LAN connection. The communication mode can be selected from auto setting or fixed setting.

Table 1-16. Wired LAN

Item Content

Connector RJ-45 receptacle*: 1 port

Communication Speed For either 10Base-T or 100Base-TX, the Full Duplex or Half

Duplex can be selected.

Note* : 10Base-T/100Base-TX Ethernet is supported. MDI/MDI-X is selected automatically.

PRODUCT DESCRIPTION Interface 23

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

Table 1-17. Combination of the Wired LAN communication mode settings

Setting of this printer Setting of the connected device

Auto Setting (AUTO)

Auto Setting

100BASE-TX Full Duplex 100BASE-TX Full Duplex

100BASE-TX Half Duplex

10BASE-T Full Duplex 10BASE-T Full Duplex

10BASE-T Half Duplex

100BASE-TX Half Duplex

10BASE-T Half Duplex

Auto Setting (AUTO)

100BASE-TX Half Duplex

Auto Setting (AUTO)

10BASE-T Half Duplex

 Wireless LAN

The following interface is equipped for the Wireless LAN connection.

Table 1-18. Wireless LAN

Item Content

Applied Standard (2.4GHz spectrum band wireless network standards)

Wireless Operation Mode IEEE802.11b DS-SS (Half Duplex)

Communication Range (line-of-sight distance)*

Communication Mode Ad-hoc (IBSS) or Infrastructure (ESS)

Roaming Function Not supported

Output Signal Intensity 10mW

Antenna Built-in antenna (Diversity function is not supported)

Conforms to IEEE802.11b, IEEE802.11g

IEEE802.11g OFDM (Half Duplex)

IEEE802.11b (11Mbps) • 60m (indoor)

• 220m (outdoor)

IEEE802.11g (54Mbps) • 20m (indoor)

• 100m (outdoor)

Table 1-19. Available Channels and Standard

Frequency Band

(GHz)

2.400 - 2.4835 1 - 13 802.11b 11/5.5/2/1M

2.400 - 2.4835 1 - 13 802.11g 54/48/36/24/18/ 12/9/6M

2.471 - 2.497 14 802.11/11b 11/ 5.5/2/1M

Note " * " : The communication speed will be changed automatically, depending on radio wave

strength. bps = bit per second.

Channel IEEE Standard

Communication Speed

(bps)*

 Switching Wired/Wireless LAN

This printer can be connect to the network via either Wired LAN or Wireless LAN connection only.

Enabling/disabling the Wireless LAN can be made from the Control Panel. When the Wireless LAN is enabled, it gets priority over the Wired Lan regardless of whether the LAN Cable is connected. The default Wireless LAN setting is “Disabled”.

Table 1-20. Wireless LAN Setting from the Control Panel

Setting from Control Panel

Wireless LAN Disabled

(Default)

Enabled

Note* : No service via network is available without connecting the LAN Cable (because

network communication is not established.) except printing a status sheet or the like.

LAN Cable Connection State

Connected Disconnected

Wired LAN ---*

Wireless LAN

When changing the networks while the power is on, wait at least for 10 seconds between disconnecting and reconnecting.

Note * : Referential value. It depends on surrounding conditions.

PRODUCT DESCRIPTION Interface 24

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CAUTION

1.5.4 Memory Card Slots

If you insert a Memory Stick DUO to the Memory Card Slot without using the adapter, make sure to turn off the printer first, then remove the card using tweezers.

Table 1-21. List of Supported Memory Card

Priority

Slot Compatible memory card Standard

Memory Stick/ Memory Stick PRO

Memory Stick “MemoryStick Standard” Format Specification Ver.1.43-00 compatible 128MB Includes versions with memory select function

MagicGate Memory Stick 128MB Copy protection function is not supported

MagicGate Memory Stick Duo An adapter should be used

Memory Stick PRO MemoryStick PRO Format Specifications-without security specifications Ver.1.02-00

compatible

Memory Stick Duo MemoryStick Duo Format Specification Ver.1.11-00 compatible The Memory Stick Duo adapter should be used

Memory Stick Pro Duo MemoryStick PRO Duo Format Specification Ver.1.02-00 compatible The Memory Stick Duo adapter should be used.

Memory Stick micro Memory Stick Micro Format Specification Ver.1.02-00 compatible The Memory Stick adapter for standard size

SD/MMC SD (Security Digital) SD Memory Card Specifications / PART1. Physical Layer Specification Ver. 2.0

miniSD/microSD The SD adapter should be used

SDHC

miniSDHC/microSDHC The SD adapter should be used

MultiMediaCard MultiMediaCard Plus

xD-Picture card xD-Picture card xD-Picture Card Specification Ver.1.20 compatible 2GB Type M/H supported

CF Type II Compact Flash CF+ and CompactFlash Specification Revision 2.1 compatible 32GB True-IDE compatible memory card only

Microdrive

compatible

MultiMediaCard Standard Ver. 4.2 compatible

Max.

capacity

32GB

2GB

32GB

4GB/32MB

Remarks

Copy protection function is not supported

should be used.

Speed Class is not supported

Only MultiMediaCard Plus supports up to 32GB.

Note: • Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.

• When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.

• To select a card that has been inserted in a non-active slot, first remove the card in the active slot.

• In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another nonselected slot.

• When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the removable disk. A card that has been inserted into a non-selected slot cannot be accessed. (This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)

• Does not support 5V type of memory cards.

• When a memory card is being accessed, do not touch the memory card.

• For detailed information on the supported file system and formatting the memory card, refer to “ 1.7.2 Memory Card Direct Print Function (Photos Mode) ( p. 32 ) ”.

PRODUCT DESCRIPTION Interface 25

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

LCD

Power LED

Power Button

CD Tray button

Touch Panel

Unlock button

Blue status light

LCD

Mode button

Display/Crop button

Cross Key and OK button

Menu button

Start button

Stop/Clear Settings button

-, + button

Auto Correct button

Unlock button

Print Tray button

Power button

Power LED

Back button

Blue status light

1.6 Control Panel

1.6.1 Operation Buttons & LEDs

Figure 1-4. Control Panel (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

PRODUCT DESCRIPTION Control Panel 26

Figure 1-5. Control Panel (Epson Artisan 700/Epson Stylus Photo PX700W/TX700W)

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 1-22. Button Functions

(Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Button Function

Power Turns the power ON/OFF.

Touch Panel Displays available buttons in each mode.

Unlock button

CD Tray Ejects/retracts the CDR Tray.

Release the lock of tilt adjustment of the Control Panel while pressing.

Table 1-23. Button Functions

(Epson Artisan 700/Epson Stylus Photo PX700W/TX700W)

Button Function

Power

Display/Crop

-, + Sets pages to print

Unlock Release the lock of the Control Panel.

Start Starts printing.

Stop/Clear Settings

Back Cancels the previous operation.

Cross Key/OK

Menu Goes to the menu screen for each mode.

Auto Correct Changes the Auto Correct ON/OFF.

Print Tray Ejects/retracts the CDR Tray.

Mode

Turns the power ON/OFF.

• Goes to the zoom setting screen for the selected image.

• Changes the image preview layout on the LCD.

• Stops operation and displays the menu screen.

• Stops printing and ejects paper.

• Returns the print settings in the current mode to their defaults and displays the Top screen. (Returns to the previous screen during printing maintaining the current settings)

• Selects a menu item or a setting value.

• Accepts the changed settings

Changes modes in the following order. Copy/Photos/Scan/Backup Data/Print Ruled Papers/Setup/ Problem Solver/FAX

Table 1-24. LED

LED Function

• Flashes while powering ON/OFF.

• Flashes during some sequence is in progress.

Power (Green)

Blue status light Flashes or lights according to the printer status.

• Flashes when a fatal/maintenance error occurs.

• Lights when the status is other than above. (Stand by mode/during setting on the Panel, etc.)

1.6.2 Control Panel Functions in Each Mode

1.6.2.1 Control Panel Functions

The table below shows the print setting menu items for each mode and their defaults, and when the settings are saved or returned to their defaults. Explanations on detailed control panel functions of the Epson Artisan 800/Epson Stylus Photo PX800FW/ TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W are omitted here, because the LCD displays the detailed instruction.

Table 1-25. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value

Copy Normal Copy Copy Type Color

Density ±0

Layout With Border

2-Sided Printing Off

Reduce/Enlarge Actual

Paper Size

Paper Type Plain Paper

Document Type Text & Image

Quality Standard Quality

Expansion Standard

Dry Time Standard

Binding Direction Vertical-Short

• EAI: Letter

• Euro/Asia: A4

PRODUCT DESCRIPTION Control Panel 27

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 1-25. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value

Copy Photo Copy Color Restoration Off

Paper Size 4 x 6 (10 x 15)

Paper Type Prem. Glossy

Boderless On

Expansion Standard

Fix Photo Fix Photo Off

Filter Off

CD/DVD Print CD Inner/Outer Standard

Print Type Print on a CD/DVD

Document Type Text & Image

Quality Best

Print Photo • Print All Photos

• View and Print Photos

• Print Proof Sheet

• Photo Layout Sheet

• Print Index Sheet

• Slide Show

Print Proof SheetPaper Paper Size 4 x 6 (10 x 15)

Select Photos Select All Photos

Paper Size 4 x 6 (10 x 15)

Paper Type Prem. Glossy

Borderless On

Layout Boderless

Quality Standard

Borderless On

Date Off

Print Info. On Photos Off

Fit Frame On

Bidirectional On

Fix Photo Fix Photo On

Scene Detection Automatic

Fix Red-Eye Off - This photo

Filter Off

Brightness Standard

Contrast Standard

Sharpness Standard

Saturation Standard

Paper Type Prem. Glossy

infomation File name

Table 1-25. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value

Print Photo Photo Layout Sheet Layout 2-up

Paper Size 4 x 6 (10 x 15)

Paper Type Prem. Glossy

Layout Method Automatic layout

Photo Layout Place this photo

Quality Standard

Expansion Standard

Date Off

Print Info. On Photos Off

Fit Frame On

Bidirectional On

Print Index Sheet Expansion Standard

CD/DVD Print Layout CD/DVD 1-up

Layout Method Automatic layout

Photo Layout Place this photo

CD Inner/Outer Standard

Print Type Print on a CD/DVD

CD Density Standard Density

Fix Photo Fix Photo On

Scene Detection Automatic

Fix Red-Eye Off - This photo

Filter Off

Brightness Standard

Sharpness Standard

Saturation Standard

PRODUCT DESCRIPTION Control Panel 28

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 1-25. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value

Print Photo Greeting Photo Card Paper Size

Paper Type Prem. Glossy

Layout

Frame Off

Fix Photo Fix Photo On

Scene Detection Automatic

Fix Red-Eye Off - This photo

Filter Off

Brightness Standard

Contrast Highest

Sharpness Standard

Saturation Standard

Play Movie and Print Photos (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Paper Size 4 x 6

Paper Type Prem. Glossy

Layout • Borderless

Quality Standard Quality

Expansion Standard

Fit Frame On

Bidirectional On

Movie Enhance On

Fix Photo Fix Photo On

Filter Off

Brightness Standard

Contrast Standard

Sharpness Standard

Saturation Standard

Note : For the default value in FAX mode, refer to“ 1.7.5 FAX Function (FAX Mode) ( p. 43 ) ”.

• EAI: Letter

• Euro/Asia: A4

• EAI: 3-up

• Euro/Asia: Borderless

(Print 1 Frame)

• 12-up (Print N Frame)

1.7 Specification for Each Function

1.7.1 Stand-alone Copy Function (Copy Mode)

1.7.1.1 Supported Paper and Copy Mode

Table 1-26. Supported Paper and Copy Mode

Paper Type

(UI notation)

Plain

Matte A4, Letter*

Glossy/Glossy Paper

Size

Letter*

A4, A5*

Letter*1, A4,

5x7*2, 4x6

Letter*1, A4,

Prem. Glossy

5 x 7, 8 x 10*1,

4 x 6

Letter*1, A4,

Ultra Glossy

5 x 7, 8 x 10*1,

4 x 6

CD/DVD CD/DVD Best

Note *1 : Supported only for EAI.

*2 : Supported only for Euro/Asia.

*3 : In the case of 4 x 6.

Quality

Draft

Standard

Best

Standard

Best

Standard*

Standard

Best

Standard*

Standard

Best

Standard*

Standard

Best

Resolution

Dot

Size

360x180 Eco ON OFF

360x360 MC2-1 ON OFF

720x720 MC1-1 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x720 MC1-2 ON ON

MC1-5 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x720 MC1-2 ON ON

MC1-5 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x720 MC1-2 ON ON

MC1-5 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

SMGA

5760x1440

MC1-5 ON ON

Bi-d

Micro

Weave

Note : In the case of copy using ADF, only the plain paper is available (Only Epson Artisan

800/Epson Stylus Photo PX800FW/TX800FW).

PRODUCT DESCRIPTION Specification for Each Function 29

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.7.1.2 Stand-alone Copy Menu

The stand-alone copy mode menu for the Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W (settable items) are shown in the following tables.

Table 1-27. Copy Menus

Menu Function

Number of copies Sets the number of copies within the range of 1 to 99.

Copy type Selects either color or monochrome.

Layout Selects from layouts shown in Table 1-28.

Double-sided printing*

Paper type Selects paper type from the options shown in Table 1-26.

Paper size Selects paper size from the options shown in Table 1-26.

Quality Selects print quality from the options shown in Table 1-26.

Print setting

Zoom

Document Type Selects from “Text”, “Text & Image”, “Photo”

Density Selects from the nine density levels of -4 to +/-0 to +4.

Expansion (for borderless print)

Selects either “On” or “Off”.

Selects zoom type from the 13 types below.

• Actual (Sets any zoom with +/- key (25% to 400%) after selecting “Actual”)

• Auto Fit Page

• Legal > Letter

• Letter > 4x6

• 4x6 > Letter

• Letter > 5x7

• 5x7 > Letter

• 4x6 > A4

• A4 > 4x6

• 5x7 > A4

• A4 > 5x7

• 4x6 > 8x10

• 8x10 > 5x7

Selects the margins level (margins bleed off the edges of paper) from the Standard (100%), Mid. (50%) or Min. (0%).*

Table 1-28. Copy Layout

Layout Description

With Border Makes a copy with 3mm of left/right/top/bottom white margins.

Borderless Makes a copy with no white margins.

2-Sided 1-up* Makes a double-sided copy of two sheets.

Book/2-Sided* Makes a double-sided copy of two pages of a book.

2-up Copy Make a scaling down copy of two sheets of A4 or B5 on one sheet.

2-Sided 2-up* Make a scaling down double-sided copy of four sheets of A4 or B5.

Book/2-up

Note * : The layouts are available only when the duplex unit is installed.

Note : In the case of copy using ADF, only the plain paper is available.

(Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Make a scaling down copy of two pages of an A4 or B5 book on one sheet.

Note *1 : Available when the Double-sided Printing Unit is installed.

*2 : Percentages in parentheses indicate the proportion of the margin level to the

maximum which bleeds off the edges of paper.

Note : When selecting the photo copy, “color restoration/filter” settings become available in

addition to the above print settings.

PRODUCT DESCRIPTION Specification for Each Function 30

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.7.1.3 Copy Speed (TBD)

 Not using ADF

Table 1-29. Copy Speed (Plain Paper)

Copy Conditions

Draft 360x180

Default 360x360

 Using ADF

(Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Default

Best

Monochrome copy 39/40 cpm

Color copy 39/39 cpm

Monochrome copy 18.3/18.5 cpm

Color copy 17.7/18.0 cpm

Table 1-30. Copy Speed

Copy Conditions

Monochrome copy 3.1 cpm 3.0 cpm

Color copy 1.1 cpm 1.7 cpm

Monochrome copy 0.8 cpm 0.4 cpm

Color copy 0.8 cpm 0.4 cpm

Copy Speed

(eMemo3, A4/Letter size)

Copy Speed

per copy per five copies

1.7.1.4 Relation Between Original and Copy

The scanning start position is located on the front right of the scan bed. The relations between the original placed face down and its copy are as follows.

 Standard copy  Borderless copy

Home position

Readable LengthOTM

TM BM

Paper Length

Scan / Print direction

Figure 1-6. Relation Between Original and Copy (Borderless/With Borders)

OLM

Readable

Width

OTM

Paper

Width

Home position

Readable Length

Paper Length

PRODUCT DESCRIPTION Specification for Each Function 31

Original Document

A Scan bed ---

B Scan area “ 1-10 Scanning Range ” (p.20)

C Original (face down) ---

OTM Top margin (out of scan range) “ 1-10 Scanning Range ” (p.20)

OLM Left margin (out of scan range) “ 1-10 Scanning Range ” (p.20)

Copied Document

D Copied paper ---

E Print area “ 1-7 Printing Area (Margins) ” (p.19)

F Copy ---

LM, RM Left margin, Right margin* “ 1-7 Printing Area (Margins) ” (p.19)

TM, BM Top margin, Bottom margin*

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.7.2 Memory Card Direct Print Function (Photos Mode)

1.7.2.1 Supported Paper and Print Mode

Table 1-31. Supported Paper Type & Print Mode

Paper Type

(UI notation)

Plain Letter*1, A4,

Matte Letter*1, A4

Glossy/Glossy Paper

Prem. Glossy

Ultra Glossy

Photo Sticker1*

Photo Stickers*

CD/DVD CD/DVD Best

Size

Letter*1, A4, 5 x 7*2, 4 x 6

Letter*1, A4,

5 x 7, 8 x 10*1,

4 x 6, 16:9wide

letter*1, A4,

5 x 7, 8 x 10*1,

4 x 6, 16:9wide

A6 Standard

100 x 148mm

(3.9” x 5.8”)

Quality

Standard

Best

Standard

Best

Draft

Standard*

Standard

Best Photo

Draft

Standard*

Standard

Best

Standard*

Standard

Best

Standard

Resolution Dot Size Bi-d

360x360 MC2-1 ON OFF

720x720 MC1-1 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x360 MC1-2 ON ON

720x720 MC1-2 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x360 MC1-2 ON ON

720x720 MC1-2 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x720 MC1-2 ON ON

720x720 MC2-2 ON ON

SMGA

5760x1440

720x720 MC2-2 ON ON

SMGA

5760x1440

MC1-5 ON ON

Micro

Weave

1.7.2.2 Supported File Type and Media Type

The followings describe the file system, media format, and file type supported by the memory card direct function.

Table 1-32. Supported File System, Types and Media Format

Item Specification

DCF Version 1.0 or 2.0 *1 compliant. Other than those

File system

Memory card

Media format

File type

Note *1: Refer to the Camera File System Standard; “DCF Version 2.0, JEIDA-CP-3461” for

*2 : Available only when the memory card supports FAT32.

*3 : UDF-formatted DVDs are not supported.

CD-R ISO9660 Level1 (Joliet) format

DVD-R

JPEG (*.JPG)

Camera definition file (*.MRK)

P.I.F definition file (*.USD)

P.I.F definition file (*.FD2)

more details.

does not ensure proper operation. File systems available with the card reader function are restricted by the host’s specification.

• DCF Version 1.0 or 2.0 compliant

• DOS FAT format (FAT12/FAT16/FAT32*2) with single partition (basic partitioned)

• ISO9660 Level1 (Joliet) format

• ISO9660 Level1 (Joliet) & UDF Bridge format*

Image files conform to Exif Version 2.21. (Exif version

1.0/2.0/2.1/2.2/2.21 are supported)

Camera definition files used for DPOF mode. Valid if the full pass of the “AUTPRINT.MRK” is within 32 letters.

Print layout definition files compliant with PRINT Image Framer Rev.2.1 specifications. Files in ”/EPUDL/” directory are valid.

Print layout definition files compliant with PRINT Image Framer Rev.3.1 specifications. Files in a memory card are valid.

Note *1 : Supported only for EAI.

*2 : Supported only for Euro/Asia.

*3 : In the case of 4 x 6.

PRODUCT DESCRIPTION Specification for Each Function 32

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

The printer does not detect any files stored under the following directories or their sub-directories.

• Directories containing system properties or hidden properties.

• “RECYCLED” (Windows directory for deleted files)

• “PREVIEW” (directories of CASIO DSC for thumbnail images)

• “SCENE” (directories of CASIO DSC for its Best Shot function)

• “MSSONY” (directories of SONY DSC for e-mail images, voice memos, movies, or non-compressed images)

• “DCIM\ALBUM\IMAGE” (directories of CASIO DSC for its album function)

1.7.2.3 Automatic Detection of Images in Memory Card

When a memory card is inserted in the card slot on the printer, or when a memory card is detected at power-on, the printer automatically searches for all images stored in the card. When the card is removed, the printer erases the information on the all detected files.

1.7.2.4 Specifications for Handling Image Data

Table 1-33. Specifications for Handling Image Data

Item Specification Remarks

Image size (pixel)

Maximum number of images

Maximum number of copies

• Horizontal: 80 ≤ X ≤ 9200

• Vertical: 80 ≤ Y ≤ 9200

Up to 9,990 images When a memory card stores 9,990

or more images, the first 9,990 images are detected and become valid in the printer. The detecting order varies depending on the folder configuration in the card, so which images are included in the first 9,991 cannot be defined. However, images specified by camera definition files can be selected to be printed even when the total number of images has exceeded 9,990. Up to 999 camera defined image files can be specified.

99 copies for each image. Up to 999 sheets in total.

---

Table 1-33. Specifications for Handling Image Data

Item Specification Remarks

Valid date and time

Thumbnail image data

File sorting

Acquisition of date and time information

01/01/1980 00:00:00 to 12/31/2099 23:59:59

Supports DCF Ver.1.0 or 2.0compatible data (Exif format, 160x120 pixels)

The printer sorts image files in ascending ASCII order based on their full-pathnames such as “\DCIM\100EPSON\EPSN0000. JPG”, and assigns a number to each of them. If over 1,000 files exist in the memory card, up to 999 files can be numbered and displayed on LCD. You can select which 999 files should be displayed from the menu on LCD.

The printer acquires date and time information included in image files in the order of precedence shown below.

1. Date and time information in digital camera standard format (Exif)

2. Date and time information

applied on DOS-compliant file system.

3. Fixed date and time

information (01/01/1980, 00:00:00)

Thumbnail images are used for the Print Index Sheet function.

• The image number assigned by the printer may be different from that assigned by the camera.

• If two or more files have the same full pathname, the sorting function may not operate properly. (existence of the same full-pathname is not allowed under DOS)

Date and time information included in an image file is not always the shooting date and time. It changes each time the image is edited and restored. The printer acquires the latest date and time information.

---

PRODUCT DESCRIPTION Specification for Each Function 33

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.7.2.5 Memory Card Direct Print Menu

The following describes the menu (settable items) in Photos Mode of Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W.

Table 1-34. Memory Card Mode Menu

Menu Item Function

View and Print

1,2

Photos*

Print All

1,2

Photos*

Print Proof Sheet

Print on CD/DVD

Photo Greeting Card

Photo Layout Sheet

Print Index Sheet

Play Movie and Print Photos (Only Epson Artisan 800/ Epson Stylus Photo PX800FW/ TX800FW)

Slide Show*

Prints the selected images.

Prints all images in a memory card. Specified number of copies is applied to the all images (the default is 1 copy). Specifying it for each of the images independently also can be made in the preview screen.

Prints an index sheet of the images in a memory card. Refer to Figure 1-9 for layout of the index sheet.

Prints the specified image as a CD/DVD label. Test printing on an A4 paper is also available.

Prints a template with specified images, and combines the images and hand writing on it by scanning it, then prints it on the 4 x 6 paper.

Prints the images in a memory card with various layout. Refer to Figure

1-9 for layout.

Print Index Sheet

Prints an index sheet that prints images in a memory card in thumbnailed form. The number of images to be included in the sheet can be selected from the following four options. “All image” (default), “Latest 30”, “Latest 60”, “Latest 90”*

Make Prints from Index Sheet

Scans the Index Sheet, and prints images according to markings written on the sheet.

Displays and prints a movies file (MotionJPEG/MPEG1) taken by the DSC, and stored in a memory card. Two types of printing, Print 1 Frame and Print N Frames are available.

Starts a slide show on the LCD. Images in a memory card is displayed one

by one in the order sorted by the printer. Printing one of the images can be made from the paused screen.

Note *1: 0 to 99 copies can be specified for each of the images. Up to 999 copies in total.

*2 : The images are listed in ASCII descending order.

*3 : While performing the slide show, displaying number of copies, printing from an

external device or from a computer cannot be made.

PRODUCT DESCRIPTION Specification for Each Function 34

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

(not enough) (too much)

1.7.2.6 Makes Prints from Index Sheet Function

 Print settings

Table 1-35. Print Settings

Item Print Index Sheet Makes Prints from Index Sheet

Number of copies ---

Paper Type Plain paper

Paper Size A4

Layout ---

Quality Standard Standard

Expansion ---

Date

YYYY.MM.DD (2007.09.21)*

Bi-directional On On

Print Index Sheet Setting-Select

According to the setting made by the control panel.

Note *1 : EAI model: MMM.DD.YYYY (Sep. 21.2007)

 Rules on reading Index Sheet markings

The user can specify images to be printed and their print settings shown in Table

1-35 by putting marking on the Index Sheet. The printer reads the markings

according to the following rules.

Table 1-36. Rules on Reading Markings

Item

Left edge (one each)

Right edge (one each)

Block code (36 pcs.)

Image selection (30 pcs. x 3)

Paper type/size (4 pcs.)

Layout (2 pcs.) Selects the layout. An error occurs if two or more markings are

Mark

Description Remarks

Reference position for reading markings.

Sheet information (memory card, page)

Selects the image to be printed.

Selects the paper type/size. An error occurs if two or more markings are

According to the marking on the index sheet.

According to the setting made by the control panel.

According to the setting made by the control panel. YYYY.MM.DD (2007.09.21)*

---

An error occurs if these markings cannot be read due to ink stain or any other cause.

An error occurs if no image selection marking is read.

read for one image.

read for one image. If no marking is read, borderless layout is applied.

Table 1-36. Rules on Reading Markings

Item

Date Prints the date information. When this marking is read, the date is

Note: • About 50% or more range of the mark area must be marked out to be read by the

printer.

• For running out and excessive marking out, the two white/black search patterns shown above are superimposed on the mark, and judgement is made according to this matching ratio.

• The judgement criteria is as follows; black matching: 80% or more, white matching: 50% or more.

• The figure below shows the judgement example according to the rules described above.

Mark

Description Remarks

printed on the image.

 Index Sheet errors

Table 1-37. Index Sheet Error List

Error Name Description

Index sheet scan error (incorrect sheet setting)

Index sheet scan error (incorrect image selection marking)*

Index sheet scan error (incorrect paper selection marking)

Index sheet scan error (unmatch between memory card and sheet)

The Index Sheet is not properly placed on the document glass.

Image selection markings are not correct.

Paper selection markings are not correct.

The memory card may have been changed or some images may have been added or deleted after the Index Sheet is printed.

PRODUCT DESCRIPTION Specification for Each Function 35

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.7.2.7 Print Layout

The following table describes supported layout for each paper type when printing the images. For printing area/margins in border-less printing or in bordered printing, refer to “ 1.2.5

Printing Area ” (p.19). Other print layout are described in Figure 1-9.

Table 1-38. Supported Paper Type and Layout (1)

Corresponding Layout

Paper Type

(UI notation)

2 up

Borderless

Plain --- O --- --- O O O O --- --- --- O O O O O O O

Matte O O O O O O O O --- --- --- O --- --- --- O O O

Glossy Paper O O O O O O O O --- O O O --- --- --- O O O

Prem. Glossy O O O O O O O O --- O O O --- --- --- O O O

Ultra Glossy O O O O O O O O --- O O O --- --- --- O O O

PhotoSticker1 --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- ---

PhotoStickers --- O --- --- O O O --- O --- --- --- --- --- --- --- --- ---

CD/DVD --- --- --- --- --- --- --- --- --- --- --- --- O O O --- --- ---

Note *1: Supported only for EAI.

*2: Supported only for Euro/Asia.

*3: Prints in a layout of the CD/DVD label.

Note : Supported paper sizes differ depending on the types of paper.

With Border

Upper 1/2

Lower 1/2

4 up

8 up

20 up

16 up*

Index-20 up

Index-30 up

Index-80 up

CD- 4 up

CD (With Border)

CD -variety

Upper 1/2

Jewel Case-

Index

Jewel Case-

Picture Package*

PRODUCT DESCRIPTION Specification for Each Function 36

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 1-39. Supported Paper Type and Layout (2)

Corresponding Layout

PIF-1 up*

PIF-n up*

Camera Text

Index Sheet/

3up-Greeting Card

Photo Greeting Card-

Photo Greeting Card Sheet

Photo Greeting Card 1up

(Borderless/with Border)

Upper 1/2

Photo Greeting Card-

Lower 1/2

Photo Greeting Card-

Reprint/Restore Photos

(Borderless/With Border)

Note Print

(Borderless)

Print 1 frame

Play movie and Print Photos-

Print 1 frame

(With Border)

Play movie and Print Photos-

Upper 1/2

Print 1 frame

Play movie and Print Photos-

Lower 1/2

Print 1 frame

Play movie and Print Photos-

P.I.F*

Print 1 frame

Play movie and Print Photos-

Paper Type

(UI notation)

Photo ID

Plain --- O O --- O --- --- --- --- --- O --- O --- --- --- O

Matte --- O O --- --- --- --- --- --- O --- O O O O O O

Glossy Paper O O O O --- O O O O O --- O O O O O O

Prem. Glossy O O O O --- O O O O O --- O O O O O O

Ultra Glossy O O O O --- O O O O O --- O O O O O O

12 up

Print N frame

PhotoSticker1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

PhotoStickers --- O O --- --- --- --- --- --- --- --- --- --- --- --- --- ---

CD/DVD --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

Note *1: Supported only for EAI.

*2: Supported only for Euro/Asia.

*3: Prints in a layout of the CD/DVD label.

Note : Supported paper sizes differ depending on the types of paper.

PRODUCT DESCRIPTION Specification for Each Function 37

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Trimmed areas

Photo frame (print area)

• When an image is aligned vertically with the photo frame.

• When an image is aligned horizontally with the photo frame.

Photo frame (print area)

Trimmed areas

Trimming On

Blank area

Photo frame (print area)

• When an image is aligned vertically with the photo frame.

• When an image is aligned horizontally with the photo frame.

Photo frame (print area)

Blank area

Trimming Off

 Trimming Function

A trimming function is provided as a means of coordinating an image with the types of photo frames handled by the printer. This function can be switched On/ Off. This function is described briefly below.

The printed photo frame and an image to be printed are matched in length along one side and the image is resized along the perpendicular side to fit the frame on that side. Any part of the image that does not fit within the photo frame is trimmed away (not printed). However, if the number of pixels of the longer side of the image are more than twice as long as the shortest side, the trimming function is not effective when printing even the trimming is set. The trimming function is always set On if borderless or upper half layout is selected.

 Rules on Numbering and Rotating Images

Figure 1-8. Trimming Function (when trimming is not operated)

The numbers shown in the figure below indicate the photo frame numbers used for the print layout. Horizontally oriented images are printed as shown by the

Figure 1-7. Trimming Function (when trimming is being operated)

PRODUCT DESCRIPTION Specification for Each Function 38

numbers. Vertically oriented images, which has more pixels vertically than horizontally, the vertical photo data is allocated instead, and the number shown in the figure below is then rotated 90 degrees before being printed. In Index printing mode, the numbers are printed as they are shown below, regardless of the shape of the photo data.

However, when the photo data has an equal number of pixels vertically and horizontally the photos are printed without rotation, regardless of the layout.

NOTE: The vertical photo data refers to when the photo data file itself is set for a

vertical (portrait) orientation. Photo data is defined as the vertical photo data if it is taken by a digital camera with a portrait position detecting function.)

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1 2

3 4

5 6

7 8

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

17 18 19 20

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

1 2 3 4

5 6 7 8

9 10 11 12

1 2 3

4 5 6

7 8 9

10 11 12

13 14 15 16

17 18 19 20

13 14 15

16 17 18

19 20 21

22 23 24

2 3 4 5

6 7 8 9 10

11 12 13 14 15

16 17 18 19 20

21 22 23 24

26 27 28 29 30

2 3 4 5 6 7 81

10 11 12 13 14 15 169

18 19 20 21 22 23 2417

26 27 28 29 30 31 3225

34 35 36 37 38 39 4033

42 43 44 45 46 47 4841

50 51 52 53 54 55 5649

58 59 60 61 62 63 6457

66 67 68 69 70 71 7265

74 75 76 77 78 79 8073

2 3

4 5

6 7 8

Paper top edge

<Border-free> <1 sheet with borders> <Upper 1/2> <Lower 1/2> <2 up>

<4 up> <8 up> <20 up>

<Index-20 up> <Index-80 up><Index-30 up>

1.7.3 Camera Direct Print Function (PictBridge)

Printing operations (selecting images to be printed, making print settings, starting/ canceling printing, and monitoring print process) can be carried out from a directly connected DSC (Digital Still Camera) that conforms to the standard described below.

1.7.3.1 Available DSC

Those devices which are compliant with “CIPA DC-001-2003 Digital Photo Solutions for Imaging Devices” (DPS Version 1.0) or “CIPA DC-001-2003 Rev.2.0, Digital Photo Solutions for Imaging Devices” (DPS Version 1.1).

1.7.3.2 Print Settings Available from DSC

The following print settings can be made from the DSC. However, depending on the DSC, some of the settings may not be available.

Table 1-40. Print Settings Available from DSC

Item PictBridge

How to specify images Single Sheet / Multiple Sheet / DPOF specified / XHTML-Print

Paper type Plain Paper/ Prem. Glossy

Paper size 4 x 6, 5 x 7, 8 x 10, Letter (EAI model only), A4, 16:9wide, CD Label

Layout Borderless / With Borders / 2-up / 4-up / 8-up / 20-up / Index/ CD-1 up

with Border* / CD-4up* / CD-10up*

Date On / Off

Quality Not available

Auto Correct On / Off

Trimming Any specified area

Control of printer The following operations are available; Getting the printer status, starting

a print job or canceling it immediately or after printing the current page is finished.

Note* : When “Print on CD/DVD” is selected on the print setting menu.

PRODUCT DESCRIPTION Specification for Each Function 39

Figure 1-9. Rules on Numbering and Rotating Images

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

1.7.3.3 General Operation Procedure

Before connecting the DSC, check that the printer is in the following status.

• No print job from a computer is processed or performed.

• Direct print from a memory card is not processed or performed.

• Stand alone copy using the scanner function is not operating.

• No paper out error or ink out error is occurring.

The DSC direct print procedure differs depending on the DSC specifications. The following explains common procedure.

1. Setting on the printer Before connecting a DSC with a USB cable, make the print settings such as paper type/size, layout setting on the printer. This may not be required for some DSCs.

2. Setting on the DSC Make the following settings on the DSC before connecting it to the printer. Some DSCs may require to first connect to the printer for making the settings.

• When printing multiple images, specify images and number of copies using the DPOF and Multiple Sheet menus. The menus may not be available on some DSCs.

• When printing a single image Specify an image and the number of copies. Specifying the number of copies may not be available on some DSCs.

• Select the paper type/size, layout, and make the Fit to Frame setting if necessary. These settings may not be available on some DSCs.

3. Starting to print When the print settings on both the printer and the DSC is completed, follow the procedure below to start printing.

1.7.3.4 Operations when a DSC is connected

Table 1-41. Operations during Connecting DSC

Operation Specifications

Connecting DSC (print start)

Canceling printing

After printing is completed

Exclusion control

When a DSC is connected as described in “ 1.7.3.3 General Operation

Procedure ( p. 40 ) ” Step 3-1, Epson Artisan 800/Epson Stylus Photo

PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/ TX700W displays PictBridge logo on the LCD.

A print job can be canceled from the DSC.

The [Stop/Clear setting] button also cancels the print job.

When performing memory card direct print after printing from a DSC, the USB cable connecting the DSC must be disconnected from the printer in advance.

Print settings made on both the DSC and the printer can become impossible settings for the printer due to unsupported combination of paper type, paper size and layout. In such case, the print settings are automatically changed as follows. The settings made on the DSC are maintained. Any print setting items that are not specified by the DSC are changed in accordance with the DSC settings. When the paper type is changed, changed to Prem. Glossy, when the paper size is changed, changed to 4x6 size. And when the layout is changed, changed to Borderless layout.

1. Connect the printer and the DSC with a USB cable. Using a USB cable

included in the DSC package is recommended.

2. Operate the DSC to start printing.

3. Printing is carried out according to the settings made on the DSC. When some

print settings have not been made on the DSC, the corresponding settings made on the printer are applied.

PRODUCT DESCRIPTION Specification for Each Function 40

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

1.7.4 Various Settings (Setup Mode)

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W provides various configuration and maintenance. They can be done by selecting “Setup” from the menu on LCD. The following explains the outline of these menu functions.

Table 1-42. Menu List for Setup Mode

Item Function

The current ink levels of each of the cartridges are displayed in bar chart by the rules described below.

• The bar chart is displayed in the order of cyan, yellow, light cyan, black, magenta, and light magenta from the

Ink Levels

Maintenance

left.

• When initial filling is completed, or after replacing the cartridge, the ink level becomes 100% (full).

• The ink level is indicated in increment of 1%. Lower than 1% is rounded down.

Runs various maintenance for the printer. The following shows each menu.

• Nozzle Check A nozzle check pattern to check the Printhead nozzles status is printed. A head cleaning can be run if necessary. (Refer to Figure 1-10 for Printout pattern.)

• Head Cleaning Runs a printhead cleaning. The cleaning cannot be made when low ink level is detected. In such case, an ink low error is displayed instead of running the cleaning.

• Head Alignment Adjustment to improve the bi-directional print quality. Head alignment icon and the instructions for the adjustment are displayed on the LCD.

• Automatic Head Maintenance Selects On/Off of the auto head cleaning.

Printer Setup

Table 1-42. Menu List for Setup Mode

Item Function

Changes settings for the printer. The menu is described below.

• CD/DVD Alignment Makes the printing position adjustment for CD/DVD label.

• Stickers (Euro/Asia only) Makes the printing position adjustment for Stickers.

• Thick Paper Selects On/Off of friction reduction between paper and printhead.

• Sound Selects On/Off of the settings of beep sound*, audio output, and also selects the volume.

• Screen Saver Settings If the panel is not used in stand-by mode, plays a slide show using the images in a memory card as the screensaver.

• Display Format The screen when displaying a photo can be selected from the following three types.

 1-up with Info

 1-up without Info

 View Thumbnail Images

• Use Selected P.I.F. Frame with Photo Selects On/Off of photo printing using P.I.F frame.

• Date/Time*

• Daylight Saving Time*

• Country/Region*

• Language

PRODUCT DESCRIPTION Specification for Each Function 41

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

32 dots

360dpi WF1 (MC2-1) LN2 dot

0.141mm (1/180inch)

Black MagentaCyan

Note : The numbers shown in the figure are nozzle numbers. The numbers and the color names

are not printed on an actual nozzle check pattern.

Yellow Light

Cyan

Light

Magenta

Table 1-42. Menu List for Setup Mode

Item Function

Changes settings for Network.

• Confirm Network Settings Displays the current settings. Status Sheet can be printed. (Refer to Figure 1-11.)

• General Network Setup

Network Settings

Home Network Print Settings

Fax Setting (Only Epson Artisan 800/Epson Stylus Photo PX800FW/ TX800FW)

Bluetooth Settings Changes settings for Bluetooth.

PictBridge Setup

Select Location

Restore Default Settings

Changes settings for printer name and TCP/IP (auto/ manual).

• Wireless LAN Setup Enabling/disabling Wireless LAN.

• File Sharing Setup Changes settings of the files in a memory card for file sharing via network.

Makes the print settings via home networking using such as a digital TV or PC.

Changes settings for FAX. Refer to “ 1.7.5 FAX Function

(FAX Mode) ( p. 43 ) ”.

The print settings and color correction to be used for the camera direct print (PictBridge) can be selected and set. When print conditions (paper type, paper size, layout, quality, and auto correct) are specified from the DSC, the DSC settings take priority over the settings made here. For details, refer to “ 1.7.3 Camera Direct Print Function

(PictBridge) ( p. 39 ) ”.

Selects a folder when printing from an external device other than DSC.

Restores the default settings for FAX and Network.

• Individual initialization of FAX or network settings is available for Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW.

• Individual initialization of network or other settings is available for Epson Artisan 700/Epson Stylus Photo PX700W/TX700W.

101

111

121 131

141

151

161

171

100

101

110

111

120

121

130

131

140

141

150

151

160

161

170

171

180

100

101

110

111

120

121

130

131

140

141

150

151

160

161

170

171

180

100

101

110

111

120

121

130

131

140

141

150

151

160

161

170

171

180

100

101

110

111

120

121

130

131

140

141

150

151

160

161

170

171

180

100

101

110

111

120

121

130

131

140

141

150

151

160

161

170

171

180

20 30

40 50 60

80 90

100

110

120 130 140

150

160

170

180

Figure 1-10. Nozzle Check Pattern

Note* : Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW.

Note : When the settings for the network are changed, network connection may be interrupted

temporarily.

PRODUCT DESCRIPTION Specification for Each Function 42

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

HHHH EPSON Status Sheet HHHH

<General Information> MAC Address XX:XX:XX:XX:XX:XX Software (NONE).$$$$$$ (NONE)($$$$$$$$$1$$$$$/$$$$$$$$) Printer Model $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$ Printer Name $$$$$$$$$1$$$$$

<Ethernet> Network Status Auto(100BASE-TX) Port Type (NONE)

<Wireless> Wireless Mode OFF Communication Mode Infrastructure Operation Mode IEEE802.11b/g Transmission Rate Auto(5.5Mbps) SSID $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$ Channel (NONE) Security Level WEP-128bit(104bit) AP Authentication Method Auto(Open System) Link Status Disconnect Access Point(MAC Address) XX:XX:XX:XX:XX:XX Signal Condition No Good SSID List E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 1/Security(OFF) I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 2/Security(OFF) E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/10/Security(OFF) I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/11/Security(OFF) E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/XX/Security(OFF) Configuration method WPS-PIN

<TCP/IP> Get IP Address Manual IP Address XXX.XXX.XXX.XXX Subnet Mask XXX.XXX.XXX.XXX Default Gateway XXX.XXX.XXX.XXX APIPA Disable Acquisition way of DNS ADDR Disable Primary DNS Address XXX.XXX.XXX.XXX Secondary DNS Address XXX.XXX.XXX.XXX Proxy Use Disable Proxy Address $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$ $$$$$$7$$$$$$$$$8$$$$$$$$$9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$ $$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$$$$$$$7$$$$$$$$$8$$$$$$$$$ 9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$

Proxy Port (NONE) Universal Plug and Play Disable Device Name $$$$$$$$$1$$$$$ Internet Connect State Enable, not-connected

Bonjour Disable Bonjour Name $$$$$$$$$1$$$$$.local. Bonjour Printer Name $$$$$$$$$1$$$$$

<Vista> WSD Disable

<MS Network(R)> Disable Host Name $$$$$$$$$1$$$$$ Workgroup Name $$$$$$$$$1$$$$$ File Share Name $$$$$$$$$1$$ File Sharing Mode Full Access

<Idle Timeout> LPR XXXX[sec] Port9100 XXXX[sec] WSD Print XXXX[sec] WSD Scan XXXX[sec]

HHHHHHHHHHHHHHHHHHHHHHHHHHHH

Figure 1-11. Sample of Network Status Sheet

PRODUCT DESCRIPTION Specification for Each Function 43

1.7.5 FAX Function (FAX Mode)

The following shows the fax functions and specifications of this printer.

Note : The default settings are underlined in the following tables.

1.7.5.1 Basic Specifications

Table 1-43. Basic Specifications

Function Specification

FAX type

Supported line Telephone subscriber line

Modem speed Up to 33.6kbps

Error Correction Mode

Speed dials (Max.) 60 names & numbers

Document memory (Max.) 180 pages (ITU-T Chart No.1)

Transmit speed Approx. 3 seconds per page

1.7.5.2 Supported Functions

 Scan

Function Specification

Standard: 200 x 100 dpi

Resolution*

Contrast 9 levels

Scan size

Note* : When in color mode, Standard cannot be selected.

Fine: 200 x 200 dpi

Photo: 200 x 200 dpi (with error diffusion)

Flatbed: Fixed to 216 mm x 297 mm

ADF: 210 to 216 mm x 279 to 335.6 mm

Desktop facsimile with sending/receiving capabilities (Super G3, B&W and color scan)

CCITU/ITU Group 3 fax with Error Correction Mode

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

 Print

Function Specification

Paper size Letter/A4/legal*

Paper type Fixed to plain paper

Resolution Standard: 360 x 360 dpi

Dot size MC2-1

Bi-directional Available

Microweave N/A

Borderless printing N/A

Automatic reduction On/Off

Backup fax reception and reprint

List

Size mismatch Print*

Footer N/A

Available

Type: Last transaction (off/send error/every send)

Font size: 12pt

Language:Depends on destination

Fax log (last 30 transactions) Speed dial list Power-fail report Protocol trace

 User Setting

Function Specification

Volume Buzzer: On/Off

Display*: yyyy.mm.dd.hh:mm (12h/24h)

Date and time

Pending job viewer N/A (cannot reserve)

Elapsed time Available (displays time to redial)

External memory N/A

Language Depends on destination

Audio monitor Available (buzzer)

Note* : The display format can be changed from the Set up menu.

Backup: N/A

Daylight time:Available

Note *1 : The default setting is letter for US/Canada/Mexico and A4 for other destinations.

*2 : The printer stops printing after printing the first page on the current paper. The

received fax images (data) can be reprinted.

PRODUCT DESCRIPTION Specification for Each Function 44

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

 Dialing

Function Specification

Total registration 60 (Max.)

Characters available for registering number

Total digits for registering number

Speed dial

Characters available for registering name

Total characters for registering name

Options N/A

Selection method Press the Menu button to display the menu

Function Recalls fax numbers*

One-touch dial N/A

Group dial N/A

Direct dial Total digits 64 (Max.)

Busy

Redial

No answer

Buffer Last one number

Redial interval Fixed to one minute

Redial attempts Fixed to two times

Dial mode Pulse

PBX N/A

Dial prefix N/A

On-hook dialing N/A

Note *1 : The fax numbers can be edited from the Fax settings menu.

1-9, 0, space, *, #, - (pause), space

64 (Max.)

a-z, A-Z, 1-9, 0, @._-&/:;,?*()’=+#!%~, space

40 (Max.)

Fixed to two times

 Answering

Function Specification

Auto answer

On/Off (with answer mode button)

Ring to answer: 1-9 times

DRD All/single/double/triple/double&triple

TAM/IF Available

Easy receive N/A

Answer prefix N/A

Caller ID N/A

FAX/TEL mode N/A

Remote receive/remote telephone N/A

Note* : The default depends on destination.

 Transmission

Function Specification

Sequential broadcast N/A

Direct transmission Color only

Memory transmission Monochrome only

Delayed memory transmission

Multi-page transmission

Transmission reservation

Fax header (Owner information)

Fax header (Own number)

Overseas mode N/A

Poll to send N/A

Available

Total pages 100 (Max.)

Data compression

Monochrome: MH/MR/MMR* Color: JPEG

N/A

Characters available

Total characters

Characters available

Total characters

a-z, A-Z, 1-9, 0, @._-&/ :;,?*()’=+#!%~, space

(Max.)

1-9, 0, +, space

(Max.)

Note *1: The compression method is automatically selected depending on the receiver.

PRODUCT DESCRIPTION Specification for Each Function 45

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

 Reception

Function Specification

FAX forwarding N/A

Block junk faxes N/A

Block no-ID calls N/A

Poll to receive Available

 Communication

Function Specification

ECM On/Off

V.34 On/Off

Region Depends on destination

JBIG N/A

 Telephone

Function Specification

Jack: Available

Handset: N/A

External telephone

Hook detect: Available

Manual send: Available

Manual receive: Available

 Others

Function Specification

Power save mode Available

Receive and print during power off N/A

Copy during faxing N/A

Scan during faxing N/A

Save received data during power off N/A

1.7.6 Other Functions

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W allows you to use various functions by selecting one of the following modes from the menu on LCD.

1.7.6.1 Scan Mode

 Scan to Email

 Scan to Memory Card

 Scan to PC

 Scan to PDF

When “Scan to Memory Card” is selected, you can change settings for saving format, scanning range, document type, and saving quality according to the instructions displayed on the LCD. After scanning, the scanned data is saved in the memory card. As for other menus, the Epson Scan installed in PC is activated and runs each function.

1.7.6.2 Backup Data

You can save data as a back up from the file in the memory card to the file in the externally-connected CDR drive, etc. or delete all the files in the memory card.

1.7.6.3 Print Ruled Papers

You can print ruled lines on A4 plain paper for use of a sheet of notebook or a letter by operating according to the instructions displayed on the LCD. Ten types of ruled lines are available.

1.7.6.4 Coloring Book (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

Scans the document on the document table, and traces the outline automatically, and prints the outline as a coloring sheet. As the auto outline tracing, three types of setting are available; “People”, “Scenery” and “Line Drawing”.

PRODUCT DESCRIPTION Specification for Each Function 46

OPERATING PRINCIPLES

CHAPTER

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

PF Encoder

PW Sensor

CR Encoder

PF Roller

EJ Roller

Carriage Assy

Printhead

Cartridge

Box Unit

Ink System Decompression

Motor

(1) CDR Tray Sensor

(3) Duplex Unit Sensor

(1)

PF Motor

(2) Photo Tray Sensor

CR Motor

PE Sensor

Carriage Shaft

EJ Cover Open (Plunger)

(2)

(3)

CDR Tray

Intermediate

Roller

Cover Open Sensor

EJ Frame Assy

LD Roller

Pick-up

Roller

Paper feed direction

Carriage movement direction

2.1 Overview

2.1.2 Printhead

 Printing method : On demand inkjet (F6-Shrink head)

This section describes the operating principles of the Printer Mechanism of Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W.

2.1.1 Printer Mechanism

 Nozzle

Color Bk, C, M, Y, Lc, Lm (6 colors)

Nozzle 1,080 nozzle (Each color 180 nozzle x 6 lines)

Nozzle pitch 0.141 mm for each line (1/180 inch)

The following describes the mechanism, motors and sensors that construct the printer.

The nozzle layout as seen from behind the printhead is shown below.

A#180

A#179

Figure 2-1. Printer Mechanism Block Diagram

OPERATING PRINCIPLES Overview 48

A#178

A#3

A#2

A#1

B#180

C#180

B#179

C#179

B#178

C#178

B#3

C#3

B#2

C#2

B#1

C#1

Figure 2-2. Nozzle Layout

D#180

D#179

D#178

D#3

D#2

D#1

E#180

E#179

E#178

E#3

E#2

E#1

F#180

F#179

F#178

F#3

F#2

F#1

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

Printhead

2.1.3 Motors & Sensors

The following describes the motors and sensors.

Table 2-1. Motors & Sensors (Printer)

Name Motors & Sensors name #

Printhead

CR Motor

Carriage mechanism

Paper feeding mechanism

Ink Supply mechanism Decompression Motor

Duplex Printing mechanism Duplex Unit Sensor

CR Encoder

PW Sensor

PF Motor

PF Encoder

PE Sensor

CDR Tray Sensor

EJ Cover Open (Plunger)

Photo Tray Sensor

See “ 3.2.1 Motor and Sensor Troubleshooting ” (p.55) for the each motor and sensor specification.

---

Figure 2-3. Motors & Sensors (Printer)

OPERATING PRINCIPLES Overview 49

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CHECK

P O I N T

Scanner Carriage Unit

Table 2-2. Motors & Sensors (Scanner)

Name Motors & Sensors name #

Scanner Carriage Unit

Open/close detection mechanism

Drive section of Scanner Carriage mechanism

Name Motors & Sensors name #

Paper feeding mechanism

See “ 3.2.1 Motor and Sensor Troubleshooting ” (p.55) for the each motor and sensor specification.

Cover Open Sensor

Scanner Motor

Scanner CR Encoder

Table 2-3. Motors & Sensors (ADF)

ADF Motor

ADF DOC Sensor

ADF PE Sensor

---

Figure 2-4. Motors & Sensors (Scanner)

Figure 2-5. Motors & Sensors (ADF)

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PG (-)

PG (Typ)

PG (+)

PG (++)

Clockwise

2.1.4 PG setting

Following is the PG setting for Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W.

Figure 2-6. PG positions/Cam

Type

PG measurement (mm) 1.2 1.7 2.35 5.8

Position name Home position Normal position PG large position PG max position

Printing EPSON brand paper

Description

Not printing

Rotating direction for PF Motor

 Capping  Wiping  Ready position after

initialization

 AID

Pos.1

PG (-) PG (Typ) PG (+) PG (++)

→

Avoiding friction of PG (-)

Pos.2

→

Plain paper printing

Avoiding friction of PG (Typ)

Capping Capping

Pos.3

→

Envelope printing

 Capping  EJ release

Pos.4

CD/DVD

OPERATING PRINCIPLES Overview 51

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2.1.5 Printer Initialization

There are four kinds of initialization method, and the following explains each initialization

1. Hardware initialization This printer is initialized when turning the printer power on, or printer recognized the cold-reset command (remote RS command). When printer is initialized, the following actions are performed. (a) Initializes printer mechanism (b) Clears input data buffer (c) Clears print buffer (d) Sets default values

2. Operator initialization Initialization when resetting the USB software, and the following are performed (a) Clears input data buffer (b) Clears print buffer (c) Sets default values

3. Software initialization The ESC@ command also initialize the printer. When printer is initialized, the following actions are performed. (a) Clears print buffer (b) Sets default values

4. IEEE 1284.4 “rs” command initialization The printer recognized the IEEE 1284.4 “rs” command. When printer is initialized, the following action is performed.

 Initialization when an error occurs.

(a) Initializes printer mechanism (b) Clears input data buffer (c) Clears print buffer (d) Sets default values

 Initialization in normal operation

(a) Clears input data buffer (b) Clears print buffer (c) Sets default values

OPERATING PRINCIPLES Overview 52

TROUBLESHOOTING

CHAPTER

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

W ARNING

CHECK

P O I N T

3.1 Overview

This chapter describes how to solve problems.

 Be careful to avoid electric shocks when checking the electrical

circuit boards while the power is turned on.

 Touching an FET, transistor or heat sink with one hand while

touching a metal part of the mechanism with the other hand could result in an electric shock, so carefully avoid this.

 After initial filling of ink has been repeated several times,

immediate moving or tilting of the printer could result in leaking of ink that has not been completely absorbed by the Waste Ink Pad. When initial filling of ink has been repeated several times, check the ink remaining in the tip of the Waste Ink Tube and the waste ink not absorbed by the Waste Ink Pad before moving the printer.

 Disassembly and reassembly of parts is often required when

identifying the causes of problems. The parts should be disassembled and re-assembled correctly while referring to

“DISASSEMBLY/ASSEMBLY” (p.93) so that the operation

and status of each check item can be correctly verified.

 Some individual part and units may require adjustment once

they are removed or replaced. If removing or replacing parts which have specific instructions for adjustment included in

“DISASSEMBLY/ASSEMBLY” (p.93), be sure to make these

adjustments after repairing the problem location.

3.1.2 Preliminary Checks

Before starting troubleshooting, be sure to verify that the following conditions are all met:

 The power supply voltage must be within the specification limits. (Measure the

voltage at the wall socket.)

 The power code must be free from damage, short circuit or breakage, or miswiring

in the power code.

 The printer must be grounded properly.

 The printer should not be located in a place where it can be exposed to too high or

low temperature, too high or low humidity, or abrupt temperature change.

 The printer should not be located near waterworks, near humidifiers, near heaters

or near flames, in a dusty atmosphere or in a place where the printer can be exposed to blast from an air conditioner.

 The printer should not be located in a place where volatile or inflammable gases

are produced.

 The printer should not be located in a place where it can be exposed to direct rays

of the sun.

 The printer must be placed on a strong and steady level table (without an

inclination larger than five degrees).

 Any vibrating equipment must not be placed on or under the printer.

 The paper used must conform to the specification.

 There is no error in handling of the printer.

3.1.1 Specified Tools

This printer does not require any specified tools for troubleshooting.

TROUBLESHOOTING Overview 54

 Check the inside of the printer, and remove foreign matters if any, such as paper

clips, staples, bits of paper, paper dust or toner.

 Clean the inside of the printer and the rubber rolls.

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

3.2 Troubleshooting

For the position of each sensor/motor, see 2.1.3 " Motors & Sensors "

(p.49).

3.2.1 Motor and Sensor Troubleshooting

 Motors The resistance values for the CR motor and the PF motor are given below, however, the values cannot be used to check the motors status since they are DC motor and the resistance between the electric poles varies. Visually check the motors for abnormal operation and if it is hard to judge, replace the motor.

Table 3-1. Motor resistance and check point

Motor Motor Type Check point Resistance

CR motor

PF motor Main Board: Pin1-Pin2 of CN22 19.7 Ω ± 10 %

Decompression motor Main Board: Pin1-Pin2 of CN24 88 Ω ± 15 %

Scanner motor Main Board: Pin1-Pin2 of CN49 (TBD) Ω ± 10 %

ADF motor 4-phase, 96-pole PM stepping motor Main Board: Pin1-Pin3, Pin2-Pin4 of CN25 28.0 Ω ± 7 %/phase (25 oC)

 Sensors

Sensor name Check point Signal level Switch mode

PE Sensor

(Transmissive photo interrupter)

Scanner Cover Open Sensor (1)

(GMR sensor)

Scanner Cover Open Sensor (2)

(GMR sensor)

PW Sensor

(Reflective photo interrupter)

Duplex Unit Sensor

(Mechanical contact points)

CDR Tray Sensor

(Mechanical contact points)

Photo Tray Sensor

(Mechanical contact points)

EJ Cover Open Sensor

(Electromagnetic plunger)

DC motor with brush

Main Board: Pin1-Pin2 of CN9

Main Board: Pin1-Pin2 of CN10

Main Board: Pin2-Pin4 of CN10

Main Board: Pin1-Pin3 of CN6

Main Board: Pin1-Pin2 of CN13

Main Board: Pin1-Pin2 of CN14

Main Board: Pin1-Pin2 of CN12

Main Board: Pin1-Pin2 of CN19

Table 3-2. Sensor check point

Less than 0.4 V No paper

More than 2.4 V Detects the paper

Less than 0.4 V Scanner Open

More than 2.4 V Scanner Closed

Less than 0.4 V Carriage: at HP

More than 2.4 V Carriage: at the origin position (where the carriage touches the right frame)

0 V (for reference only) No paper

3.3 V (for reference only) Detects the paper

Less than 0.4 V Duplex Unit attached

More than 2.4 V No Duplex Unit

Less than 0.4 V Detects CDR Tray

More than 2.4 V No CDR Tray

Less than 0.4 V Photo Tray in use

More than 2.4 V Photo Tray retracted

Main Board: Pin1-Pin2 of CN21 19.7 Ω ± 10 %

Conducting Hold

Breaking Open

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3.3 Troubleshooting by Error Message

This sections explains about errors during each sequence/operation (power-on, paper feeding, ink sucking or the like), error/warning messages displayed on the LCD and their error causes.

3.3.1 Error Message List

The following table lists the error messages displayed on the LCD with their possible cause and reference page for troubleshooting. If the error or warning indication is not found in the table below, refer to the Users Guide and the displayed instructions, and carry out appropriate troubleshooting.

Table 3-3. Error Indications and Fault Occurrence Causes

Error Name LCD Message Error Cause Reference

Fatal error (printer mechanism)

Fatal error (paper jam)

Fatal error (Scanner)

Maintenance request (waste ink over flow)

Paper jam error

Double feed error

Paper out error

Ink end error You need to replace the following ink cartridge(s). Ink is out in some I/C.

No ink cartridge error Install the following ink cartridge(s). I/C was not set.

Incorrect ink cartridge Cannot recognize the following ink cartridge(s). Install them correctly. Incorrect I/C was set.

Head cleaning (Ink low error)

A printer error has occurred. Turn off the printer and turn it on again. See your documentation.

It is likely that a paper jam has occurred in the printer. Turn off the printer, then open the scanner unit and remove the paper. See your documentation.

A scanner error has occurred. See your documentation.

The printer's ink pads are at the end of their service life. Please contact Epson support.

Paper jam. Open the scanner unit. Remove the jammed paper, close the scanner unit, then press the [Start] button.

Multi-page feed error. Remove and reload the paper, then press the [Start] button.

Paper out or paper jam in the main tray, or the paper size is incorrect. Check the paper size settings or clear the jam and press the [Start] button.

Replace the following ink cartridge(s) before cleaning the print head. Head cleaning was attempted in the Ink low status.

Mechanical trouble occurred. Table 3-4. (p58)

The waste ink counter exceeds to capacity.

Paper remained in the paper path after paper ejection. Table 3-6. (p64)

Double feeding occurred during double sided printing. Table 3-7. (p65)

Failure to load paper to print. Table 3-8. (p66)

Table 3-5. (p64)

Table 3-9. (p67)

The scanner unit is open.

Scanner open error

When replacing ink cartridge(s), close the scanner unit after replacing the cartridge(s).

Scanner Unit was opened during printing. Table 3-10. (p67)

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Table 3-3. Error Indications and Fault Occurrence Causes

Error Name LCD Message Error Cause Reference

Photo tray error

Incorrect CD size error

Remaining maintenance media error

ADF paper jam error

Duplex Unit related error ---

Network related error --- A network related error occurred.

FAX error (Epson Artisan 800/ Epson Stylus Photo PX800FW/ TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/ TX700W)

The paper cassette is not set correctly. Check for any objects in the cassette or blocking the cassette path and insert it correctly. Then press the [Start] button.

You can only print on 8 cm CD/DVDs by using a computer. Set a 12 cm CD/ DVD.

Remove the CD/DVD from the tray to carry out maintenance, then press the [CD tray] button.

Paper jam in the automatic document feeder.

Remove the jammed paper.

--- A FAX error occurred.

• Photo Tray cannot operate.

• Cassette was not set.

One of the CD/DVD media other than 12 cm was set.

A medium on the CD/DVD tray was detected during cleaning or the like.

Paper jam occurred in the ADF Unit. Table 3-14. (p69)

• Duplex Unit cannot be detected.

• Paper jam occurred in the Duplex Unit.

Table 3-11. (p68)

Table 3-12. (p68)

Table 3-13. (p69)

" 3.5 Troubleshooting

Duplex Unit

Problems " (p.78)

" 3.6 Network

Troubleshooting "

(p.79)

" 3.7 FAX

Troubleshooting (Epson Artisan 800/ Epson Stylus Photo

PX800FW/

TX800FW only) "

(p.81)

TROUBLESHOOTING Troubleshooting by Error Message 57

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

3.3.2 Troubleshooting by Error Message

The following tables provide troubleshooting procedures. Confirm the error message displayed on the LCD, and verify it in the following list for the corresponding troubleshooting remedy. If some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 “DISASSEMBLY/ASSEMBLY”.

Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)

Occurrence

Timing

At power-on

Symptoms

The CR Motor does not operate at all.

The Carriage Unit hits against the right side of the Main Frame.

Failed Part /

Part Name

CR Motor

CR Encoder

CR Scale

Check Point Remedy Reference

1. Is the CR Motor cable properly connected to CN21 connector on the Main Board?

2. Is the CR Motor cable damaged? 2. Replace the CR Motor with a

3. Does the CR Motor operate normally? 3. Replace the CR Motor with a

1. Is the CR Encoder damaged? 1. Replace the CR Encoder with a

2. Is the FFC correctly connected to the connector on the CR Encoder?

1. Is the CR Scale properly centered in the slit of the CR Encoder?

2. Is the CR Scale surface clean? 2. Wipe any dirt off the surface of

3. Is the CR Scale damaged? 3. Replace the CR Scale with a new

1. Connect the CR Motor cable correctly to CN21 connector on the Main Board.

new one.

2. Connect the Head FFC correctly.

1. Install the CR Scale correctly.

the CR Scale. When the contamination is severe, replace the CR Scale with a new one.

one.

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

4.2.4.15 " CR Motor "

(p.152)

4.2.4.16 " Carriage Unit "

(p.154)

4.2.4.2 " CR Scale "

(p.129)

4. Is the CR Scale correctly installed? 4. Install the CR Scale and the torsion spring correctly.

The Carriage Unit hits against the Upper Paper Guide.

Upper Paper Guide

1. Is the Upper

Paper Guide

correctly installed? 1. Install the Upper

correctly.

Paper Guide

4.2.4.19 " Upper Paper Guide L/R / PE Sensor "

(p.161)

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Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)

Occurrence

Timing

Symptoms

Failed Part /

Part Name

Carriage Shaft

Check Point Remedy Reference

1. Is the Carriage Shaft free from dirt, and adequately

lubricated?

1. Clean the Carriage Shaft and lubricate it as specified.

4.2.4.16 " Carriage Unit "

(p.154)

At power-on

The Carriage Unit movement is too slow.

The Carriage Unit makes abnormal noise during operation (Slipping of CR Timing belt)

PF Motor does not operate at all.

CR lock is not released and a fatal error occurs

CR Guide Plate

Ink Tube

Head FFC

---

CR Timing Belt,

Timing Driven

Pulley Assy

CR Timing Belt,

Driven Pulley Assy

PF Motor

Main Board 1. Check if the firmware is the latest. 1. Update the firmware to the latest. ---

Ink System

1. Is the CR Guide Plate free from dirt, and adequately lubricated?

1. Is the Ink Tube correctly routed? 1. Route the Ink Tube correctly. 4.2.4.5 " Ink Supply IC

1. Is the Head FFC correctly routed? 1. Route the Head FFC correctly. 4.4 " Routing FFC/cables "

1. Is the Carriage path contaminated with foreign material (slip of paper)?

1. Is the CR Timing Belt correctly installed to Timing Driven Pulley Assy?

2. Is the CR Timing Belt correctly installed to the Pinion Gear of the CR Motor?

1. Is tension of the CR Timing Belt appropriate? 1. Reassemble the CR Timing Belt

1. Is the PF Motor cable properly connected to CN22 connector on the Main Board?

2. Is the PF Motor cable damaged? 2. Replace the PF Motor with a new

3. Does the PF Motor operate normally? 3. Replace the PF Motor with a new

1. Check if the CR lock lever moves smoothly. 1. Replace the Ink System with a

1. Clean the CR Guide Plate and lubricate it as specified.

1. Remove any foreign material from Carriage path.

1. Install the Timing Driven Pulley Assy to CR Timing Belt correctly.

2. Install CR Timing Belt correctly.

and check the tension of the CR Timing Belt again. If the tension is still not appropriate, replace the Printer Mechanism.

1. Connect the PF Motor cable correctly to CN22 connector on the Main Board.

one.

new one.

4.2.4.20 " Waste Ink Tray Assy " (p.163)

Holder Assy " (p.133)

(p.202)

4.2.4.16 " Carriage Unit "

(p.154)

• 4.2.4.16 " Carriage Unit "

(p.154)

• 5.3.2 " CR Timing Belt

Tension Adjustment "

(p.240)

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

4.2.4.14 " PF Motor "

(p.150)

4.2.4.6 " Ink System "

(p.135)

---

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Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)

Occurrence

Timing

At power-on

Symptoms

Cap does not move up or down and the Carriage Unit cannot move out of the home position.

The PF Roller makes a quick turn and then the error occurs.

Failed Part /

Part Name

Ink System

PF Encoder

PF Scale

Check Point Remedy Reference

1. Check if the Ink System is installed evenly (horizontally).

2. Check if the cap section of the Ink System works smoothly.

1. Is the PF Encoder FFC correctly connected to CN8 connector on the Main Board and the connector on the PF Encoder?

2. Is the PF Encoder correctly installed? 2. Install the PF Encoder correctly.

3. Is the PF Encoder damaged? 3. Replace the printer mechanism

1. Is the PF Scale surface clean? 1. Wipe any dirt off the surface of

2. Is the PF Scale damaged? 2. Replace the printer mechanism

1. Re-install the Ink System with the cap section horizontally.

2. Replace the Ink System with a new one.

1. Connect the PF Encoder FFC correctly to CN8 connector on the Main Board.

with a new one.

the PF Scale. When the contamination is severe, replace the printer mechanism with a new one.

with a new one.

4.2.4.6 " Ink System "

(p.135)

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

---

The PF Motor makes abnormal noise during operation (Slipping of PF Timing Belt)

The Carriage Unit hits the Changing Lever when it moves to the 0 digit side.

PF Timing Belt, PF

Tensioner

Paper Guide Front

Assy

1. Is the PF Timing Belt damaged? 1. Replace the printer mechanism with a new one.

2. Is the PF Timing Belt correctly installed to the PF

Tensioner?

3. Is the PF Timing Belt correctly installed to the PF

Motor?

4. Is tension of the PF Timing Belt appropriate? 4. Reassemble PF Timing Belt if

1. Does the Changing Lever correctly move? 1. Replace the Paper Guide Front

2. Install the PF Timing Belt to the PF Tensioner correctly.

3. Install the PF Timing Belt correctly.

the tension is not enough and check the tension of the PF Timing Belt again. If the tension is still not appropriate, replace the Printer Mechanism.

Assy with a new one.

• 4.2.4.14 " PF Motor "

(p.150)

• 5.3.3 " PF Timing Belt

Tension Adjustment "

(p.241)

4.2.4.20 " Waste Ink Tray Assy " (p.163)

TROUBLESHOOTING Troubleshooting by Error Message 60

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)

Occurrence

Timing

At power-on

• At power-on

• During CDR printing

Symptoms

The error occurs at poweron before carrying out the initial ink charge.

The error occurs after cleaning.

EJ Frame Assy does not move.

Failed Part /

Part Name

PW Sensor

Ink System

SUB Board (AID)

EJ Frame Assy

Fixing Plate R

Check Point Remedy Reference

1. Is the CR Encoder FFC correctly connected to CN6 connector on the Main Board?

2. Is the CR Encoder damaged? 2. Replace the Head FFC with a

3. Is the PW Sensor damaged? 3. Replace the Carriage Unit with a

1. Is the AID Cable correctly connected to the connector on the SUB Board?

2. Is the AID Cable damaged? 2. Replace the Ink System with a

3. Is the AID Cable correctly routed? 3. Route the AID Cable correctly.

1. Is the FFC connecting the SUB Board to CN7 on the Main Board connected correctly?

2. Is the FFC connecting the SUB Board to CN7 on the Main Board damaged?

3. Is SUB Board damaged? 3. Replace the Card Slot Assy with

1. Is EJ Frame Assy correctly installed? 1. Install the EJ Frame Assy

2. Is the path of the EJ Frame Assy contaminated with foreign material (slip of paper)?

3. Is the EJ Frame Assy adequately lubricated? 3. Lubricate the EJ Frame Assy as

1. Check if the Fixing Plate R works correctly in conjunction with the PG cam.

1. Connect the CR Encoder FFC correctly to CN6 on the Main Board.

new one.

1. Connect the AID Cable correctly to connector on the SUB Board.

new one.

1. Connect the FFC correctly. 4.2.3.2 " Main Board /

2. Replace the FFC with a new one. • 4.2.3.5 " Card Slot Assy "

a new one.

correctly.

2. Remove any foreign material for EJ Frame path.

specified.

1. Properly lubricate the slider section to the frame.

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

4.2.4.16 " Carriage Unit "

(p.154)

4.2.4.6 " Ink System "

(p.135)

Grounding Plate M/B "

(p.117)

(p.123)

• 4.3.2.3 " Card Slot Assy

(Artisan 700/PX700W/ TX700W) " (p.199)

4.2.4.13 " EJ Frame Assy / EJ Release Frame Assy R/ EJ Release Frame Assy L "

(p.147)

6.1.3 " Lubrication " (p.249)

Front Paper Guide

Assy

1. Check the lubrication status of EJ release trigger. 1. Wipe off the grease once, and lubricate the part with the specified amount of grease.

6.1.3 " Lubrication " (p.249)

TROUBLESHOOTING Troubleshooting by Error Message 61

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)

Occurrence

Timing

• At power-on

• During CDR printing

• At power-on

• Changing PG position

• Before printing

• Cleaning

Symptoms

EJ Frame Assy does not move.

CDR Tray is not retracted.

The error occurs when PF Motor is still operating after CDR Tray was retracted.

The error occurs when the platen gap is automatically changed.

The error occurs before printing or cleaning.

Failed Part /

Part Name

1. Check if the spur gears of the APG Assy are correctly

APG Assy

PF Scale

CDR Tray Assy

Spur Gear 1. Is the Spur Gear correctly installed? 1. Install the Spur Gear correctly.

CDR Guide Base

Assy

CDR Tray Sensor

APG Assy

Print Head

Head FFC

attached with their phases aligned.

1. Check if there is dirt or foreign material attached on the PF Scale.

1. Are the dowels of the arms of the CDR Tray Assy correctly attached with the grooves of the CDR Guide/ Lower Paper Guide Assy?

Tray Assy warps.

1. Check the lubrication status of CDR Guide Base Assy. 1. Wipe off the grease once, and

1. Is the CDR Tray Sensor cable properly connected to CN14 connector on the Main Board?

2. Is the CDR Tray Sensor cable damaged? 2. Replace the printer mechanism

3. Is the CDR Tray Sensor damaged? 3. Replace the printer mechanism

1. Are the phases of the Spur Gears of the APG Assy correct?

1. Is the Print Head damaged? 1. Replace the Print Head with a

1. Is the Head FFC correctly connected to CN1, CN2, CN3 and CN4 on the Main Board?

2. Is the Head FC damaged? 2. Replace the Head

Check Point Remedy Reference

1. Align the phases and install the spur gears correctly.

1. Clean the PF Scale. If not improved much, replace the printer mechanism with a new one.

1. Install the CDR Tray Assy correctly.

2. Replace the CDR Tray Assy with a new one.

lubricate the part with the specified amount of grease.

1. Connect the CDR Tray Sensor cable to CN14 on the Main Board.

with a new one.

1. Align the phases and install the spur gears correctly.

new one.

1. Replace the Head new one.

new one.

FFC

with a

• 4.2.4.15 " CR Motor "

(p.152)

• 4.2.4.16 " Carriage Unit "

(p.154)

---

4.2.4.8 " CDR Tray Assy "

(p.140)2. Check if the CDR Tray Assy or the arms of the CDR

6.1.3 " Lubrication " (p.249)

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

4.2.4.8 " CDR Tray Assy "

(p.140)

• 4.2.4.15 " CR Motor "

(p.152)

• 4.2.4.16 " Carriage Unit "

(p.154)

4.2.4.1 " Printhead " (p.124)

TROUBLESHOOTING Troubleshooting by Error Message 62

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CR Stopper

Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)

Occurrence

Timing

Symptoms

Failed Part /

Part Name

Main Board

Check Point Remedy Reference

1. Is the Main Board damaged? 1. Replace the Main Board with a new one.

1. Check if the CR Stopper is blocking the printer

operation because it has fallen into the mechanism.

1. Remove the CR Stopper.

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

--- Others

---

• 4.1.3 " Work Completion

Check " (p.95)

• 4.2.2.5 " Upper Housing "

(p.107)

TROUBLESHOOTING Troubleshooting by Error Message 63

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-5. Check point for Fatal error according to each phenomenon (Scanner)

Occurrence

Timing

Symptoms

Failed Part /

Part Name

Scanner Motor

Check Point Remedy Reference

1. Is the Scanner Motor cable properly connected to CN49 connector on the Main Board?

2. Is the coil resistance of the Scanner Motor TBD Ω Check with the tester. (See Table 3-1)

3. Is the Scanner Motor Cable damaged? 3. Replace the Scanner Motor cable

1. Connect the Scanner Motor cable correctly to CN49 connector on the Main Board.

2. Replace the Scanner Motor cable with a new one.

with a new one.

4.2.5.2 " Scanner Motor Unit " (p.168)

At power-on

Occurrence

Timing

Any time

The Scanner Unit does not initialize at power-on.

Symptoms

The Maintenance error is displayed.

Scanner CR

Encoder

Scanner Carriage

FFC

Scanner Carriage

Unit

1. Is the Scanner CR Encoder FFC properly connected to CN49 connector on the Main Board?

2. Is the Scanner CR Encoder FFC damaged? 2. Replace the Scanner CR Encoder

1. Is the Scanner Carriage FFC properly connected to CN41 connector on the Main Board?

2. Is the Scanner Carriage FFC damaged? 2. Replace the Scanner Carriage

1. Is the Scanner Carriage Unit damaged? 1. Replace the Scanner Carriage

1. Connect the Scanner CR Encoder FFC correctly to CN49 connector on the Main Board.

FFC with a new one.

1. Connect the Scanner Carriage FFC correctly to CN41 connector on the Main Board.

FFC with a new one.

Table 3-6. Check point for the Maintenance request according to each phenomenon

Failed Part /

Part Name

Waste Ink Tray

Assy/

Lower Paper Guide

Waste Ink Pad

Assy

Check Point Remedy Reference

Replace Waste Ink Tray Assy or/and

---

Lower Paper Guide Waste Ink Pad Assy and reset the waste ink counter.

4.2.5.4 " Scanner CR Encoder Board " (p.172)

4.2.5.3 " Scanner Carriage Unit " (p.169)

• 4.2.4.20 " Waste Ink Tray

Assy " (p.163)

• 4.2.4.21 " Lower Paper

Guide Waste Ink Pad Assy " (p.165)

TROUBLESHOOTING Troubleshooting by Error Message 64

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-7. Check point for Paper jam error according to each phenomenon

Occurrence

Timing

Any time

Symptoms

Paper feeding operation is performed normally, but the paper is not fed inside the printer.

Failed Part /

Part Name

Rear Paper Guide

Assy

Lower ASF Paper

Guide Assy

LD Roller

Paper Guide Top

Assy

Check Point Remedy Reference

1. Is Rear Paper Guide Assy correctly installed? 1. Install the Rear Paper Guide Assy correctly.

1. Is Lower ASF Paper Guide Assy correctly Assy

installed?

2. Is the intermediate roller shaft correctly installed? 2. Install the intermediate roller

3. Is the surface of intermediate roller contaminated with

micro pearl paper dust or greasy dirt?

4. Does the flap of the Lower ASF Paper Guide Assy come

off?

1. Is LD Roller shaft correctly installed? 1. Install the LD Roller shaft

2. Is the surface of LD Roller contaminated with micro

pearl paper dust or greasy dirt?

1. Is the Paper Guide Top Assy correctly installed? 1. Install the Paper Guide Top Assy

1. Install the Lower ASF Paper Guide Assy correctly.

shaft correctly.

3. Clean the intermediate roller.

4. Install the flap of the Lower ASF Paper Guide correctly.

correctly.

2. Clean the LD Roller.

correctly.

4.2.4.9 " LD Roller " (p.142)

4.2.4.7 " Lower ASF Paper Guide Assy " (p.138)

4.2.4.9 " LD Roller " (p.142)

4.2.2.13 " Paper Guide Top Assy " (p.115)

Multiple sheets of paper are always fed at one time.

Upper Paper Guide

L/R Assy

Cassette Unit

Sub Transmission

Cam Holder

1. Is the Upper Paper Guide L/R Assy correctly installed? 1. Install the Upper Paper Guide L/ R Assy correctly.

1. Is the Cassette Cork damaged or worn? 1. Replace the Cassette Cork with a new one.

2. Is the rear end of the Cassette Assy damaged? 2. Replace the Cassette Unit with a new one.

1. Is the Sub Transmission Cam Holder correctly installed? 1. Install the Sub Transmission Cam Holder correctly.

4.2.4.19 " Upper Paper Guide L/R / PE Sensor "

(p.161)

4.2.2.12 " Cassette Unit "

(p.114)

4.2.4.19 " Upper Paper Guide L/R / PE Sensor "

(p.161)

TROUBLESHOOTING Troubleshooting by Error Message 65

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-7. Check point for Paper jam error according to each phenomenon

Occurrence

Timing

Symptoms

Failed Part /

Part Name

Check Point Remedy Reference

1. Is the Star Wheel Roller Holder disengaged? 1. Install the Star Wheel Holder correctly.

Any time

Occurrence

Timing

Any time

Leading edge of paper does not go through between the EJ Roller and the Star Wheels.

Feeding is unstable, and paper jam error occurs.

Symptoms

The LD Roller rotates normally, but paper is not fed.

The intermediate roller rotates normally, but paper is not fed.

The Pick-up Roller rotates normally, but the paper is not fed into the printer.

The PF Motor drive force is not transmitted to the LD Roller.

The PF Motor drive force is not transmitted to the Pickup Roller.

2. Is the EJ Frame Assy correctly installed? 2. Install the EJ Frame Assy

EJ Frame Assy

3. Is there any abnormality on the drive section of EJ

Frame Assy?

4. Is the EJ Frame Assy deformed protruding downward? 4. Replace the EJ Frame Assy with

1. Check if the torsion springs; two kinds securing the

Upper Paper Guide L/R Assy, are correctly installed.

Upper Paper Guide

L/R Assy

2. Check if the attachment direction of the roller of Upper

Paper Guide R Assy is correct.

correctly.

3. Assemble the EJ Frame Assy correctly.

a new one.

1. Install the torsion springs securing the Upper Paper Guide L/R Assy correctly.

2. Install the roller of Upper Paper Guide R Assy correctly.

Table 3-8. Check point for the Paper Out Error according to each phenomenon

Failed Part /

Part Name

LD Roller

Intermediate roller

Pick-up Assy

Frame Assy L

Frame Assy R

1. Is the surface of LD Roller contaminated with micro pearl paper dust or greasy dirt?

1. Is the surface of intermediate roller contaminated with micro pearl paper dust or greasy dirt?

1. Is the surface of Pick-up Rollers contaminated with micro pearl paper dust or greasy dirt?

1. Is the clutch of the Frame Assy L damaged? 1. Replace the printer mechanism

1. Is the clutch of the Frame Assy R damaged? 1. Replace the printer mechanism

Check Point Remedy Reference

1. Clean the LD Roller.

1. Clean the intermediate roller.

1. Clean the Pick-up Roller.

with a new one.

4.2.4.13 " EJ Frame Assy / EJ Release Frame Assy R/ EJ Release Frame Assy L "

(p.147)

4.2.4.19 " Upper Paper Guide L/R / PE Sensor "

(p.161)

4.2.4.9 " LD Roller " (p.142)

4.2.4.7 " Lower ASF Paper Guide Assy " (p.138)

4.2.4.10 " Pick-up Roller "

(p.143)

4.2.4.13 " EJ Frame Assy / EJ Release Frame Assy R/ EJ Release Frame Assy L "

(p.147)

TROUBLESHOOTING Troubleshooting by Error Message 66

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-8. Check point for the Paper Out Error according to each phenomenon

Occurrence

Timing

Any time

Occurrence

Timing

Symptoms

Paper is ejected just after paper is fed.

Table 3-9. Check point for the Ink End Error / No Ink Cartridge Error / Incorrect Ink Cartridge Error according to each phenomenon

Symptoms

Failed Part /

Part Name

1. Is the connector cable of the PE Sensor properly connected to CN9 connector on the Main Board?

PE Sensor

2. Is the PE Sensor damaged? 2. Replace Front Paper Guide Assy

Upper Paper Guide R1. Is the lumiler protecting the PE Sensor contaminated? 1. Replace Upper Paper Guide Assy

Failed Part /

Part Name

Check Point Remedy Reference

1. Connect the connector cable of the PE Sensor correctly to CN9 connector on the Main Board.

with a new one.

Check Point Remedy Reference

4.2.4.19 " Upper Paper Guide L/R / PE Sensor "

(p.161)

At power-on

Occurrence

Timing

Any time

The error occurs after the carriage detected the home position.

Symptoms

The Printer Cover is closed, but the cover open error is displayed.

Ink Cartridge

CSIC FFC

CSIC Assy

1. Is the Memory chip on the Ink Cartridge disconnected or damaged?

1. Is the CSIC FFC properly connected to CN5 connector on the Main Board and the connector on the CSIC Assy?

1. Is the CSIC terminal damaged? 1. Replace the CSIC Assy with a

2. Is the CR contact module damaged? 2. Replace the CSIC Assy with a

1. Replace the Ink Cartridge with a new one.

1. Connect the CSIC FFC correctly. 4.2.4.4 " CSIC Assy "

new one.

Table 3-10. Check point for the Scanner Open Error according to each phenomenon

Failed Part /

Part Name

Scanner Cover

Open Sensor FFC

Scanner Cover

Open Sensor

Carriage Unit

Upper Housing

1. Is the Scanner Cover Open Sensor FFC properly connected to CN10 connector on the Main Board?

2. Is the Scanner Cover Open Sensor FFC damaged? 2. Replace the Scanner Unit with a

1. Is the Scanner Cover Open Sensor damaged? 1. Replace the Scanner Unit with a

1. Is the Sensor magnet of the Carriage Unit damaged? 1. Replace the Carriage Unit with a

1. Is the Open Sensor magnet of the Upper Housing

damaged?

Check Point Remedy Reference

1. Replace the Scanner Unit with a new one.

new one.

1. Replace the Upper Housing with a new one.

---

(p.132)

4.2.4.4 " CSIC Assy "

(p.132)

• 4.2.5 " Disassembling

Scanner Unit " (p.167)

• 4.3.3 " Disassembling the

Scanner Unit (Artisan 700/PX700W/TX700W) " (p.200)

4.2.5.3 " Scanner Carriage Unit " (p.169)

4.2.2.5 " Upper Housing "

(p.107)

TROUBLESHOOTING Troubleshooting by Error Message 67

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-11. Check point for the Photo Tray Error according to each phenomenon

Occurrence

Timing

Any time

Occurrence

Timing

Any time

Symptoms

Photo Tray does not move at all.

Symptoms

The error occurs even the 12cm CD/DVD is on the CDR Tray.

Failed Part /

Part Name

Cassette

Photo Tray

Sensor

1. Is the Cassette Unit correctly installed? 1. Install Cassette Unit correctly.

2. Is the Cassette Unit damaged? 2. Replace the Cassette Unit with a

1. Is the Photo Tray Sensor cable properly connected to CN12 connector on the Main Board?

2. Is Photo Tray Sensor cable damaged? 2. Replace the printer mechanism

3. Is Photo Tray Sensor damaged? 3. Replace the printer mechanism

Check Point Remedy Reference

new one.

1. Connect the Photo Tray Sensor cable correctly to CN12 on the Main Board.

with a new one

Table 3-12. Check point for the CD size Error according to each phenomenon

Failed Part /

Part Name

PW Sensor

CDR Tray

1. Is the PW Sensor free from ink stain or paper dust? 1. Clean the surface of the PW

2. Is the PW Sensor connector cable properly connected to the connector of the PW Sensor and CR Encoder board?

3. Is the PW Sensor connector cable damaged? 3. Replace the Carriage Unit with a

4. Is the PW Sensor damaged? 4. Replace the Carriage Unit with a

1. Is the white marking of the CDR Tray free from ink stain or paper dust?

2. Is CDR Tray correctly installed? 2. Install the CDR Tray correctly.

Check Point Remedy Reference

Sensor.

2. Connect the PW Sensor connector cable correctly.

new one.

1. Clean the marking of the CDR Tray.

4.2.2.12 " Cassette Unit "

(p.114)

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

---

4.2.4.16 " Carriage Unit "

(p.154)

4.2.4.8 " CDR Tray Assy "

(p.140)

TROUBLESHOOTING Troubleshooting by Error Message 68

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-13. Check point for the Maintenance Media Error according to each phenomenon

Occurrence

Timing

Any time

Occurrence

Timing

Symptoms

The error occurs even the 12cm CD/DVD is on the CDR Tray.

Symptoms

Failed Part /

Part Name

PW Sensor

CDR Tray

1. Is the PW Sensor free from ink stain or paper dust? 1. Clean the surface of the PW

2. Is the PW Sensor connector cable properly connected to the connector of the PW Sensor and CR Encoder board?

3. Is the PW Sensor connector Cable damaged? 3. Replace the Carriage Unit with a

4. Is the PW Sensor damaged? 4. Replace the Carriage Unit with a

1. Is the white marking of the CDR Tray free from ink stain or paper dust?

2. Is CDR Tray correctly installed? 2. Install CDR Tray correctly.

Check Point Remedy Reference

Sensor.

2. Connect the PW Sensor connector cable correctly.

new one.

1. Clean the marking of the CDR Tray.

Table 3-14. Check point for the ADF Paper Jam Error according to each phenomenon

Failed Part /

Part Name

Check Point Remedy Reference

4.2.4.16 " Carriage Unit "

(p.154)

4.2.4.8 " CDR Tray Assy "

(p.140)

At power-on

Any time

The error displays on the LCD after initialization at power-on.

The sheet is fed in the ADF Unit, but reading does not start, the error is displayed instead.

ADF Cover Assy

ADF PE Sensor

Lever

ADF PF Roller

1. Is the ADF Cover Assy closed? 1. Close the ADF Cover Assy.

1. Is the ADF Sensor Cable properly connected to CN51 on the Main Board?

2. Is the ADF Sensor Cable damaged? 2. Replace the ADF Frame Assy

1. Is the ADF Sensor Lever deformed? 1. Replace the ADF Frame Assy

1. Is the Spur Gear 6.4 correctly installed to ADF PF Roller?

1. Connect the ADF sensor cable to CN51 on the Main Board correctly.

with a new one.

1. Install the Spur Gear 6.4 correctly.

4.2.6.2 " ADF Cover Assy/ ADF Cover L " (p.175)

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

4.2.6.8 " ADF Frame Unit "

(p.180)

4.2.6.8 " ADF Frame Unit "

(p.180)

4.2.6.10 " ADF PF Roller "

(p.183)

TROUBLESHOOTING Troubleshooting by Error Message 69

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Planet gear

Base Frame

3.4 Troubleshooting without Error Message

3.4.1 Troubleshooting Printer Mechanism Problems

This section provides information for troubleshooting problems of printing mechanisms.

 Abnormal Noises

Table 3-15. Troubleshooting Abnormal Noise Problems

Problem Possible Cause Check point Remedy

Check if the noise comes from the planet gear.

When feeding Matt paper or the like, abnormal noise is generated in the rear left of the printer.

Engagement of the planet gear in the rear left of the Base Frame is incorrect.

Replace the printer mechanism with a new one

 Paper feed error

Table 3-16. Troubleshooting Paper Feed Problems

Problem Possible Cause Check point Remedy

Install the Paper Guide Top Assy correctly. (See 4.2.2.13 " Paper

Guide Top Assy " (p.115).)

Wipe and clean the rollers with a cleaning sheet.

1. Attach the cleaning sheet to the Cassette Unit with a face down.

2. Operate a copy without a sheet on the Scanner.

3. Repeat it several times.

Replace the cork of the Cassette Unit with a new one. (See

4.2.2.12 " Cassette Unit " (p.114).)

• Install them correctly if there is any abnormality found.

• Remove dust if any.

Paper is not fed.

Paper Guide Top Assy installation error Is the Paper Guide Top Assy correctly installed?

Contamination or wear of the Pick-up Roller, intermediate rollers, LD Roller

Damage or wear of the cork of the Cassette Unit

Abnormal operation of the paper feed mechanism

Is the surface of each Rollers contaminated with micro pearl paper dust or greasy dirt?

Is the Cassette Cork damaged or worn?

Is there any abnormality found in the paper feed mechanism?

TROUBLESHOOTING Troubleshooting without Error Message 70

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

 Paper ejection error

Table 3-17. Troubleshooting Paper Ejecting Problems

Problem Possible Cause Check point Remedy

Paper get jammed before being ejected

The CDR Tray does not come out.

Paper feed operation failure

EJ Roller operation failure Does the EJ Roller rotate normally?

EJ Frame operation failure Does the EJ Frame move normally?

CDR Tray operation failure

Does the PF Roller rotate normally and is the rotational force transmitted to the EJ Roller correctly?

Are the dowels of the arms of the CDR Tray Assy correctly attached with the grooves of the CDR Guide Base Assy/ Lower Paper Guide Assy?

Install the PF Motor properly and apply proper tension to the PF Timing Belt. (See 4.2.4.14 " PF Motor " (p.150), 5.3.3 " PF

Timing Belt Tension Adjustment " (p.241).)

Assemble the drive section of the EJ Frame correctly. (See

4.2.4.13 " EJ Frame Assy / EJ Release Frame Assy R/ EJ

Release Frame Assy L " (p.147).)

Install CDR Tray Assy correctly. (See 4.2.4.8 " CDR Tray Assy

" (p.140).)

Paper ejected with the cover closed.

 Carriage error

Problem Possible Cause Check point Remedy

The movements of Carriage Unit during printing is abnormal

Electromagnetic plunger failure

Table 3-18. Troubleshooting Carriage Movement Problems

Something is obstructing the Carriage movements.

Is the Electromagnetic plunger connected correctly to the Main Board?

Is there any obstructions on the Carriage path?

Does the Carriage Unit move smoothly when it is manually moved?

Does the Head FFC have an adequate slack and not interrupting the Carriage movement? Check the FFC status by manually moving the Carriage Unit from side to side.

Is the routing of the Ink Supply Tube Assy correct? Check it and smoothness by manually moving the Carriage Unit from side to side to both ends.

Is the CR Guide Plate correctly installed?

Is the PG adjustment appropriate?

Is the tension of the CR Timing Belt appropriate?

Replace the printer mechanism if there is no connection error found. (See 4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117))

Remove the obstructions. (See 4.2.4.16 " Carriage Unit "

(p.154).)

Clean the Carriage Shaft/CR Guide Plate and lubricate it as specified. (See 6.1.3 " Lubrication " (p.249).)

Route the Head FFC correctly on the Main Frame. (See 4.2.4.12

" Front Frame " (p.147), 4.4 " Routing FFC/cables " (p.202).)

Route the Ink Supply Tube Assy. (See 4.2.4.5 " Ink Supply IC

Holder Assy " (p.133).)

Install the CR Guide Plate correctly. (See 4.2.4.20 " Waste Ink

Tray Assy " (p.163).)

Carry out the PG adjustment again. (See 5.3.1 " PG Adjustment

" (p.235).)

Carry out the CR belt tension adjustment. If it is still not appropriate, replace the Printer mechanism with a new one. (See

5.3.2 " CR Timing Belt Tension Adjustment " (p.240).)

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 Print quality problems

Table 3-19. Troubleshooting Print Quality Problems

Problem Possible Cause Check point Remedy

Run a cleaning and make a test print. Repeat it several times.

Is the capping absorber deformed or damaged?

Run a cleaning and nozzle check. Repeat it several times. Clean the Printhead surface using a cotton-tipped swab.

Replace the ink cartridges with new ones, and run a nozzle check.

Check the FFC using a tester. Does the result show abnormality?

Clean the Printhead surface using a cotton-tipped swab.

Replace the Ink System with a new one. (See 4.2.4.6 " Ink

System " (p.135).)

Check if the Head FFC is damaged. (See 4.2.4.1 " Printhead "

(p.124), 4.2.4.16 " Carriage Unit " (p.154).)

If the cleaning does not solve the problem, replace the Printhead with a new one. (See 4.2.4.1 " Printhead " (p.124).)

Replace the Ink cartridges with new ones.

Replace the Head FFC with a new one. (See 4.2.4.1 " Printhead "

(p.124), 4.2.4.16 " Carriage Unit " (p.154).)

Certain dots are always not printed correctly

Dots are sometimes missing

Contamination of the Printhead surface (dots are missing)

The capping absorber contacts with the Printhead surface.

Head FFC failure Is the Head FFC damaged?

Printhead failure Run a cleaning and nozzle check. Repeat it several times.

Contamination of the Printhead surface (dots are missing)

Ink cartridge failure

Poor connection of the Head FFC

If the cleaning does not solve the problem, replace the Printhead with a new one. (See 4.2.4.1 " Printhead " (p.124).)

Connect the Head FFC correctly.

If no problem is found in the connection, replace the Printhead with a new one. (See 4.2.4.1 " Printhead " (p.124).)

Carry out the Bi-D adjustment. (See 5.2 " Adjustment Using

Adjustment Program " (p.219).)

Attach the anti static cloth again so as to let it touch the paper. If not improved much, replace the printer mechanism with a new one. (See 4.2.4.18 " Rear Frame " (p.159).)

Printout is totally abnormal

Vertical lines are not straight

Ink mist is attached on the paper.

Printhead failure Run a cleaning several times, and then run a nozzle check.

Poor connection of the Head FFC

Printhead failure Is the Head FFC securely connected to the Printhead?

Improper Bi-D adjustment Has the Bi-D adjustment been carried out properly?

Anti static cloth on the rear frame is deformed.

Is the FFC securely connected to the boards and Carriage Unit?

Check if the anti static cloth is correctly formed to touch the paper.

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Table 3-19. Troubleshooting Print Quality Problems

Problem Possible Cause Check point Remedy

Contamination of the Carriage Shaft Is the Carriage Shaft free from dirt? Clean the Carriage Shaft surface with a soft dry cloth.

Contamination of the CR Guide Plate Is the CR Guide Plate free from dirt? Clean the CR Guide Plate surface with a soft dry cloth.

Is the PF Roller free from dirt? Carefully clean the PF Roller surface with a soft brush.

PF Roller failure

Ink cartridge failure

Sliding operation failure of the Carriage

Is the PF Roller damaged?

Set new ink cartridges and make a test print. The problem does not occur?

Is the backside of the Main Frame where the Carriage slides against adequately lubricated?

Replace the PF Roller with a new one. (See 4.2.4.1 " Printhead " (p.124).)

Replace the Ink cartridges with new ones.

Clean the Main Frame and apply G-71 grease as specified. (See 6.1.3 " Lubrication " (p.249).)

White bands appear on printouts

Improper platen gap Is the platen gap setting correct?

Damage of gears

Due to contamination on the Printhead surface, ink droplets are fired diagonally.

Printhead failure Run a cleaning several times, and then make a test print.

Carriage Shaft failure

Are the gears of the PF and ASF mechanisms free from damage or deformation?

Run a cleaning and make a test print. Repeat it several times.

Is the Head Cleaner free from dust or dirt?

Is the Carriage Shaft correctly installed?

Is the Carriage Shaft surface damaged?

Carry out the PG adjustment. (See 5.3.1 " PG Adjustment " (p.235).)

Replace the faulty part with a new one.

Clean the Printhead surface using a cotton-tipped swab.

Clean the Head Cleaner or replace it with a new one. (See 4.2.4.6 " Ink System " (p.135).)

Replace the Printhead with a new one. (See 4.2.4.1 " Printhead " (p.124).)

Reassemble the Carriage Shaft. (See 4.2.4.16 " Carriage Unit " (p.154).)

Replace the Carriage Shaft with a new one. (See 4.2.4.16 " Carriage Unit " (p.154).)

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 Ink is not supplied properly

Table 3-20. Troubleshooting Ink Supply Problems

Problem Possible Cause Check point Remedy

Ink cartridge failure

Incorrect connection of the Head FFC

Set new ink cartridges and make a test print. The problem does not occur?

Is the Head FFC properly connected to the Printhead and CN1, CN2, CN3 and CN4 connectors on the Main Board?

Replace the Ink cartridges with new ones.

Connect the Head FFC correctly. (See 4.2.4.1 " Printhead "

(p.124).)

The carriage moves correctly, but the printout is abnormal

Head Cleaner failure Is the Head Cleaner free from dust or dirt?

Poor connection of the Head FFC

Printhead failure

Ink leak or clogging

Check the FFC using a tester. Does the result show

abnormality?

Run a cleaning and make a test print. Repeat it several times.

Is ink leakage observed on the Printhead/Cartridge Box Unit?

Is the Ink Supply Tube Assy properly connected to the Printhead and Cartridge Box Unit?

Is the Decompression Tube properly connected to the Cartridge Box Unit?

Clean the Head Cleaner or replace it with a new one. (See

4.2.4.6 " Ink System " (p.135).)

Replace the Head FFC with a new one. (See 4.2.4.1 " Printhead

" (p.124), 4.2.4.16 " Carriage Unit " (p.154).)

If the cleaning does not solve the problem, replace the Printhead with a new one. (See 4.2.4.1 " Printhead " (p.124).)

Install the ink cartridges correctly. If this does not solve the problem, replace the ink cartridges with new ones.

Connect Ink Supply Tube Assy to the Printhead and Cartridge Box Unit correctly. If the problem is not solved, replace the Printhead, or Ink Supply Tube Assy/Cartridge Box Unit with new ones. (See 4.2.4.1 " Printhead " (p.124), 4.2.4.5 " Ink

Supply IC Holder Assy " (p.133).)

If no problem is found in the connection, replace the Decompression Tube with a new one. (See 4.2.4.3 "

Decompression Pump Unit " (p.130).)

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Compression spring

 Waste ink error

Table 3-21. Troubleshooting Waste Ink Problems

Problem Possible Cause Check point Remedy

The pump tube is partially compressed. Is there any flat portions in the tubes?

Contamination or damage of the cap. Is the Cap damaged or contaminated with foreign material?

Disconnection of the Ink Tube from the cap.

Is the tube properly connected to the lower part of the Cap?

Replace the Ink System with a new one. (See 4.2.4.6 " Ink

System " (p.135).)

Remove any foreign material using a cotton bud, or replace the Ink System with a new one if any damage is observed. (See

4.2.4.6 " Ink System " (p.135).)

Connect the tubes correctly. (See 4.2.4.6 " Ink System "

(p.135).)

Ink is not properly transported from the Printhead to the cap, or from the cap to the Ink Tubes.

Cap movement failure

The tube between the Waste Ink Tray Assy and the Ink System is partially flat.

Valve failure

Is the compression spring of the cap section properly

engaged?

Is the tube properly routed between the Waste Ink Tray Assy and the Ink System?

Is the compression spring of the valve section properly engaged?

Replace the Ink System with a new one. (See 4.2.4.6 " Ink

System " (p.135).)

Securely connect the tube of the Waste Ink Pads and route the tube correctly. (See 4.2.4.6 " Ink System " (p.135).)

Attach the compression spring correctly. If it is not improved, replace the Ink System with a new one. (See 4.2.4.6 " Ink

System " (p.135).)

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3.4.2 Troubleshooting Electrical Problems

Check the points described in the table below when the printer does not operate at all (LED does not light) at power-on.

Table 3-22. Troubleshooting Power Supply Problems

Problem Check Point Remedy

Power code failure

Replace the power code with another one, and check whether the printer is normally powered or not.

Replace the power code with a new one.

Incorrect AC power supply

Poor connection of the connectors

The fuse is blown Is the fuse (F1) on the Power Supply Board blown? Replace the Power Supply Board.

Abnormal output of the Power Supply Board

Does the AC power source match with the requirement of the printer?

Is the Power Supply Unit Cable properly connected to CN501 connector on the Main Board?

Is a normal voltage being output from the Power Supply Board?

Use the correct power source.

Connect the cable correctly.

Replace the Main Board when the output voltage is normal.

Replace the Power Supply Unit when the output voltage is abnormal.

3.4.3 Troubleshooting I/F-related Problems

This section provides information for troubleshooting problems related to the USB interfaces and the Memory Card Slot.

 USB Interface Error

Table 3-23. USB I/F Error

Problem Check Point Remedy

Click My Computer - Property - Device Manager on

Incorrect printer driver installation

USB cable failure

Poor connection Is the USB terminal free from foreign materials? Remove the foreign material, and clean the contact points.

Windows computer. Is the printer driver is included in the Other Devices by mistake?

Replace the cable with another one. Does the problem still occur?

Uninstall the driver and reinstall it correctly referring to the Users Guide.

Replace the USB cable.

Main board failure Check the Main Board for any damage. Replace the Main Board.

Card board failure Check the STG Board for any damage. Replace the STG Board.

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 Troubleshooting Memory Card-related Problems

Table 3-24. Troubleshooting Memory Card-related problems

Problem Check Point Remedy

Memory Card data damage

Use unsupported Memory Card Check if the card is supported. Use a supported memory card.

Memory card failure Check if another Memory Card is recognized. Replace the Memory Card with a new one.

Is the data on the memory card damaged by static electricity or the like?

Check if the card is readable with the computer. If not, format the card.

Are the memory card or the slot free from foreign

Poor connection

Firmware error --- Update the firmware.

Memory card can not be ejected

Electrical noise Are the positions of the FFC and ferrite core appropriate?

Main board failure Check the Main Board for any damage. Replace the Main Board with a new one.

Card board failure Check the STG Board for any damage. Replace the STG Board.

materials?

Is the slot pin cracked or deformed? Replace the Card Board.

Is the memory card inserted without the memory card adapter?

Remove the foreign material, and clean the contact points.

Turn the power off and remove the memory card with the tweezers.

Replace the Main Board with a new one if there is no problem with the routing.

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3.5 Troubleshooting Duplex Unit Problems

This section provides troubleshooting information on the duplex unit. Find the problem you face in Table 3-25, and troubleshoot the problem referring to the descriptions given in the “Possible Cause” and “Remedy”.

 Problems and reference table

Table 3-25. Duplex Unit Problems & Reference Table

Error Message Problem Reference

Duplex unit open error

Duplex unit paper jam error

 Duplex unit open error

Table 3-26. Duplex unit open error

Symptom Possible Cause Remedy

1. The duplex unit is not installed correctly.

2. Duplex unit sensor failure/

The duplex unit open error occurs when duplex printing is started.

The duplex unit open error occurs when duplex printing is started after recovering from a duplex unit paper jam error.

wrong connection

1. The duplex unit is not installed correctly.

The duplex unit cannot be detected when it is working.

A paper jam error occurred in the duplex unit.

Install the duplex unit correctly.

Check if the duplex unit sensor is correctly connected. If not, replace the printer mechanism with a new one.

Check if the duplex unit sensor is damaged. If so, replace the printer mechanism with a new one.

Install the duplex unit correctly. (The duplex printing is resumed from the next page)

Cancel the duplex print job.

Table 3-26

(p.78)

Table 3-27

(p.78)

 Duplex unit paper jam error

Table 3-27. Duplex unit paper jam error

Symptom Possible Cause Remedy

1. A paper jam occurred in the duplex unit.

2. A paper jam occurred in the duplex unit or the printer failed to detect the duplex unit while reversing the paper for printing on its backside.

The duplex unit paper jam error occurs when duplex printing is started.

Note : If any of the above remedies cannot solve the problem, replace the duplex unit with a

new one.

3. PE sensor failure/wrong connection

Remove the duplex unit (open the cover if necessary), and remove the paper. Leave the printer ON during the work. Then reinstall the unit. (The duplex printing is resumed from the next page)

Cancel the duplex print job, and remove the duplex unit (open the cover if necessary), and remove the paper.

Check if the PE sensor is correctly connected. If not, connect it correctly. (See Table

3-2, 4.2.4.19 " Upper Paper

Guide L/R / PE Sensor "

(p.161))

Check if the PE sensor is damaged. If so, replace the Rear Paper Guide with a new one. (See Table 3-2, 4.2.4.19 "

Upper Paper Guide L/R / PE Sensor " (p.161))

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3.6 Network Troubleshooting

The following table describes the troubleshooting related to the Network function of the Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W.

 Troubles in Network Settings

Table 3-28. Troubles in Network Settings

Symptom Check Point Remedy

Connection with Access Point/ Detection of Access Point can not be made (Wireless LAN)

Communication with wired LAN can not be made

1. Check if Access Point is ready for the connection.

2. Check if Access Point is too far from the printer or blocked by obstruction.

3. Check if Access Point has any limitation for the access.

4. Check if Access Point setting is made for non-display of the SSID (Network).

5. Check if WEP key or setting for the password is correct.

1. Check if the Wireless LAN Setting on the Control Panel is “Disable”.

2. Check if the combination for the HUB and router etc. and Link Speed of the Printer is proper.

3. Check if 10Base-T Repeater HUB is used.

Check if the connection can be made from the other devices.

Move Access Point closer to the printer or clear off the obstruction.

Check Access Point and change the setting for the access by setting the MAC Address or IP Address, etc. of the printer.

Input the SSID from the Control Panel.

Check the WEP key and the password in a case-sensitive manner.

Change the Wireless LAN Setting into because Wireless LAN and Wired LAN can not be used at the same time.

Correct the Link Speed setting properly.

Try other HUBs (Switching HUB etc.).

“Disable”

 Troubles in installing a software

Table 3-29. Troubles in Installing a Software

Symptom Check Point Remedy

“Can not connect to internet thru LAN” is displayed.

1. In Wireless LAN’s case, check if the network connection between the PC and Access Point is made.

2. In Wired LAN’s case, check if the computer and the printer are properly connected to a LAN port such as a hub or a router.

3. Check the status of network settings/connection by printing the network status sheet.

4. Check if the link lamp on the Access Point or hub connected to the printer is lighting or flashing.

5. Check is IP address is correctly set.

6. For the setting of the Windows Firewall or commercially available security software, check if the installed network access is set to “Shut down” or “Block” etc.

Correctly connect the computer and the Access Point.

Correctly connect the computer and the printer to a LAN port such as a hub or router using a LAN cable.

Correctly set the network connection again if the network connection is not made.

• Try using another port.

• Replace the LAN cable.

• Configure Wireless LAN setting correctly.

Correctly set IP address.

Set the Windows Firewall or commercially available software as the exceptional application. *If the problem is not solved when using the commercially available security software, restart it once.

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 Troubles during printing and scanning from PC

Table 3-30. Troubles during printing and scanning from PC

Symptom Check Point Remedy

Print cannot be made Scan cannot be made

EPSON Scan cannot be started

1. In Wireless LAN’s case, check if the network connection between the PC and Access Point is made.

2. In Wired LAN’s case, check if the computer and the printer are properly connected to a LAN port such as a hub or router.

3. Check the status of network settings/connection by printing the network status sheet.

4. Check if the link lamp on the Access Point or hub connected to the printer is lighting or flashing.

5. Check if the network settings are correctly configured?

6. Check if the network setting screen is displayed on the Control Panel.

1. For EPSON Scan settings, check if IP address is set directly.

Correctly connect the computer and the Access Point.

Correctly connect the computer and the printer to a LAN port such as a hub or router using a LAN cable.

Correctly set the network connection again if the network connection is not made.

• Try using another port.

• Replace the LAN cable.

• Configure Wireless LAN setting correctly.

Correctly configure the network settings.

Close the screen.

If IP address is set using the DHCP function, specify IP address by searching address.

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Item Information

Communication start date / time

Year/month/day/hour/minute

Communication type

Sending/receiving/polling reception

Communication ID

Sending/polling reception:

• Destination name of speed dial (first 20 characters)

• Telephone number (last 20 characters)

• Destination fax ID (20 characters)

Receiving:

• Destination fax ID (20 characters)

Airtime Hour/minute/second

Communication pages

0 to 100

Communication result

Common:

Normal/cancel/error code

Sending/polling reception:

No dial tone detected/No fax signal detected/Busy tone detected

CHECK

P O I N T

Item Information

Communication start date / time

Year/month/day/hour/minute

Communication type

Sending/receiving/polling reception

Communication ID

Sending/polling reception:

• Destination name of speed dial (first 20 characters)

• Telephone number (last 20 characters)

• Destination fax ID (20 characters)

Receiving:

• Destination fax ID (20 characters)

Airtime Hour/minute/second

Communication pages

0 to 100

Communication result

Common:

Normal/cancel/error code

Sending/polling reception:

No dial tone detected/No fax signal detected/Busy tone detected

Diagnosing code 10 bytes

Protocol data

The latest 43 commands/responses*

• Time stamp

• Sending / receiving

• Command /response code (See Table 3-34. Command/Response

Code (p.83))

• FCF/FIF (first 33 octets).

3.7 FAX Troubleshooting (Epson Artisan 800/ Epson Stylus Photo PX800FW/TX800FW only)

3.7.1 FAX Log

When an error related to fax occurs, it is not only indicated on the LCD but also saved as a log file. The error code is recorded in it, and according to this log the contents of the error can be confirmed

Table 3-31. FAX Log (1)

Log Name Description

Latest log (Last Transaction)

Communication log (Fax Log)

Power failure log (Fax Log)

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The latest communication log of sending / polling reception

The following information is stored.

Note * : For error codes, see Table 3-33. Error Code List

The information stored in this log is the same as the communication log. However, since the airtime is “Unknown” in this case, the result of it is recorded as “power failure”.

(p.82).

Save

Destination

Nonvolatile memory

The communication log is not stored under the following conditions:  When the sending operation is canceled while storing B&W

image or waiting for redialing.

 In the case of a power failure during the operation of sending/

polling reception including waiting status for redial, or during receive operation.

 When the receiving operation is canceled before the fax signal is

detected.

 If the fax signal is not detected during receiving operation.

Table 3-32. FAX Log (2)

Log Name Description

The following information of the latest communication is stored.

Protocol trace

Note * : If a large amount of FIF is received, the recorded

command/response may be less than 43.

Save

Destination

Volatile memory

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 Error codes

Table 3-33. Error Code List

Error Code

(HEX)

000

C000 Successful completion (Color) Complete OK Color

400 Communication error Communication error Error code

401 Communication error Communication error Error code

402 Communication error Communication error Error code

403 Communication error Communication error Error code

404 Communication error Communication error Error code

405 Communication error Communication error Error code

407 Communication error Communication error Error code

408 Communication error Communication error Error code

409 Communication error Communication error Error code

410 Communication error Communication error Error code

412 Communication error Communication error Error code

416 Communication error Communication error Error code

417 Communication error Communication error Error code

418 Communication error Communication error Error code

420

421 Communication error Communication error Error code

422 Communication error Communication error Error code

427 Communication error Communication error Error code

433 Communication error Communication error Error code

434 Communication error Communication error Error code

436 Communication error Communication error Error code

459 Communication error Communication error Error code

490 Communication error Communication error Error code

494 Communication error Communication error Error code

495 Communication error Communication error Error code

496 Communication error Communication error Error code

501 Communication error Communication error Error code

502 Communication error Communication error Error code

503 Communication error Communication error Error code

504 Communication error Communication error Error code

Successful completion (Monochrome)

Fax signal was not detected during receive operation. (The call was a telephone call)

Phenomenon LCD Display Print Example

Complete OK

Not displayed ---

Table 3-33. Error Code List

Error Code

(HEX)

505 Communication error Communication error Error code

540 Communication error Communication error Error code

541 Communication error Communication error Error code

542 Communication error Communication error Error code

543 Communication error Communication error Error code

544 Communication error Communication error Error code

550 Communication error Communication error Error code

554 Communication error Communication error Error code

620 Communication error Communication error Error code

621 Communication error Communication error Error code

623 Communication error Communication error Error code

624 Communication error Communication error Error code

630

631 Communication error Communication error Error code

632 Communication error Communication error Error code

633 Communication error Communication error Error code

634

637

638

700

706 System error System Error Error code

709 Communication error Communication error Error code

815 Communication error Communication error Error code

870 The image memory is full Memory Full Memory Full

871

873 Communication error Communication error Error code

874 Communication error Communication error Error code

875 Communication error Communication error Error code

880 System error System Error Error code

881 System error System Error Error code

Phenomenon LCD Display Print Example

A busy tone was detected after dialing

A fax signal was not detected for a given length of time after dialing

A dial tone was not detected before dialing

A power failure occurred during communication

The communication was canceled by an operation

The maximum number of files was exceeded

Talking

(Line Busy)

No Answer No Answer

No Dial Tone No Dial Tone

Not displayed Power Fail

Canceled Canceled

Error code Error code

Talking

(Line Busy)

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Table 3-33. Error Code List

Error Code

(HEX)

882 System error System Error Error code

883 System error System Error Error code

884 System error System Error Error code

928

F0B Communication error Communication error Error code

F1E Communication error Communication error Error code

F20 Communication error Communication error Error code

F21 System error System Error Error code

F23 Communication error Communication error Error code

F24 Communication error Communication error Error code

F25 Communication error Communication error Error code

F27 System error System Error Error code

F28 System error System Error Error code

F29 Communication error Communication error Error code

F2A Communication error Communication error Error code

F2B No image data for reprint exists No Image ---

F2F System error System Error Error code

F3A Communication error Communication error Error code

F51 System error System Error Error code

F57 Communication error Communication error Error code

F58 Communication error Communication error Error code

F59 System error System Error Error code

F60 A scanner fatal error occurs

F61 A printer fatal error occurs

F62 Reserved --- Error code

F63

F64

Collision (A call signal was detected when shifting to dial operation)

ADF misfeed or paper jam occurred

The memory for printing received image is full

Phenomenon LCD Display Print Example

Not displayed ---

See Table 3-3. Error

Indications and Fault

Occurrence Causes

(p.56)

See Table 3-3. Error

Indications and Fault

Occurrence Causes

(p.56)

--- Error code

Error code Error code

Error code

 Command/response code

Table 3-34. Command/Response Code

Command/

response code

DIS 80 - Digital Identification Signal

CSI 40 - Called Subscriber Identification

NSF 20 - Non-Standard Facilities

DTC 81 - Digital Transmit Command

CIG 41 - CallInG subscriber identification

NSC 21 - Non-Standard facilities Command

PWD C1 - PassWorD

SEP A1 - Selective Polling

Reserved (PSA) 61 - Polled SubAddress

Reserved (CIA) E1 - Calling subscriber Internet Address

Reserved (ISP) 11 - Internet Selective Polling address

DCS 82 - Digital Command Signal

TSI 42 - Transmitting Subscriber Identification

NSS 22 - Non-Standard facilities Set-up

SUB C2 - SUBaddress

SID A2 - Sender IDentification

TRN E6 - Training

TCF F0 - Training Check

CTC 12 - Continue To Correct

Reserved (TSA) 62 - Transmitting Subscriber internet Address

Reserved (IRA) E2 - Internet Routing Address

CFR 84 - ConFirmation to Receive

FTT 44 - Failure To Train

CTR C4 - Response for Continue To correct

Reserved (CSA) 24 - Called Subscriber internet Address

EOM 8E - End Of Message

MPS 4E - MultiPage Signal

EOP 2E - End Of Procedure

PRI-EOM 9E - Procedure Interrupt-End Of Message

PRI-MPS 5E - Procedure Interrupt-MultiPage Signal

PRI-EOP 3E - Procedure Interrupt-End Of Procedure

Reserved (EOS) 1E - End Of Selection

PPS-EOM BE 8E Partial Page Signal-End Of Message

FCF value (HEX)

(LSB first: X=0)

First Second

Content

TROUBLESHOOTING FAX Troubleshooting (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 83

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-34. Command/Response Code

Command/

response code

PPS-MPS BE 4E Partial Page Signal-MultiPage Signal

PPS-EOP BE 2E Partial Page Signal-End Of Procedure

PPS-PRI-EOM BE 9E

PPS-PRI-MPS BE 5E

PPS-PRI-EOP BE 3E

PPS-EOS BE 1E Partial Page Signal-End Of Selection

PPS-NULL BE 00 Partial Page Signal-partial page boundary

EOR-EOM CE 8E End Of Retransmission-End Of Message

EOR-MPS CE 4E End Of Retransmission-MultiPage Signal

EOR-EOP CE 2E End Of Retransmission-End Of Procedure

EOR-PRI-EOM CE 9E

EOR-PRI-MPS CE 5E

EOR-PRI-EOP CE 3E

EOR-EOS CE 1E End Of Retransmission-End Of Selection

EOR-NULL CE 00

RR 6E - Receive Ready

MCF 8C - Message ConFirmation

RTP CC - ReTrain Positive

RTN 4C - ReTrain Negative

PIP AC - Procedure Interrupt Positive

PIN 2C - Procedure Interrupt Negative

PPR BC - Partial Page Request

RNR EC - Receive Not Ready

ERR 1C - Response for End of Retransmission

Reserved (FDM) FC - File Diagnostic Message

DCN FA - DisCoNnect

CRP 1A - Command RePeat

Reserved (FNV) CA - Field Not Valid

FCF value (HEX)

(LSB first: X=0)

First Second

Content

Partial Page Signal-Procedure InterruptEnd Of Message

Partial Page Signal-Procedure InterruptMultiPage Signal

Partial Page Signal-Procedure InterruptEnd Of Procedure

End Of Retransmission-Procedure Interrupt-End Of Message

End Of Retransmission-Procedure Interrupt-MultiPage Signal

End Of Retransmission-Procedure Interrupt-End Of Procedure

End Of Retransmission- partial page boundary

Table 3-34. Command/Response Code

Command/

response code

PIX FF - PIXel image

Space Other combinations Unknown command/response

FCF value (HEX)

(LSB first: X=0)

First Second

Content

TROUBLESHOOTING FAX Troubleshooting (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 84

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CHECK

P O I N T

3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting

This section explains the troubleshooting procedures based on the error codes and superficial phenomenon.

 When an error occurs, it may be displayed on the LCD

panel with a message instead of an error code. To check the error code, print out a fax log.

 If the problem is not solved even after carrying out the

remedy shown in the Table 3-35, print out a protocol trace to analyze the cause of the error.

Table 3-35. Troubleshooting based on the error code/superficial phenomenon

Error code (LCD Message)/Phenomenon Description Remedy

Turn off v.34 and try again.

Communication Error (The error is indicated with error code on the fax log.)

Line Busy The line is busy. Try again later.

No answer

Power fail

706,880-884,F21,F27-F28,F2F,F51,F59 A system error (fax circuit failure) occurs Replace the Main board with a new one.

Memory full Out of Memory

871 Maximum number of files is exceeded

F60 A scanner fatal error occurred

F61 A printer fatal error occurred

F62-F63 Reserved ---

F64 The memory for printing received image is full Ask the sender to resend the fax in several batches.

Cannot receive faxes

TROUBLESHOOTING FAX Troubleshooting (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 85

Communication error

The other end of the line does not answer.

The other end of the line answered but no answer tone is detected.

Power failure occurred during sending/receiving/ printing/redialing.

The telephone cable is not connected properly. Connect the telephone cable properly.

The telephone line is not working. Verify if the phone line works by connecting to a phone to it.

Auto answer is set to “N”. Set to “Y”.

DRD setting is incorrect.

Calling signal cannot be detected. Contact the telephone company or obtain the fax log for more analysis.

Turn off ECM and try again.

When using xDSL, check the connection from “Line” jack to the fax via the xDSL splitter.

When using TAM, check the connection from “Line” jack to the TAM via the fax.

Check if the telephone line makes any sounds.

Check the number and dial again.

Confirm the PS Board Connector Cable/PS Board is not damaged, and retry.

Ask the sender to resend the fax in several batches.

• See Table 3-4 " Check point for Fatal error according to each phenomenon (Printer

Mechanism) " (p.58).

• See Table 3-5 " Check point for Fatal error according to each phenomenon (Scanner) "

(p.64).

Set the setting to “ALL” and try again. Should other ring patterns be selected, contact the telephone company.

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 3-35. Troubleshooting based on the error code/superficial phenomenon

Error code (LCD Message)/Phenomenon Description Remedy

The telephone cable is not connected properly. Connect the telephone cable properly.

Cannot dial

Cannot receive/send faxes in color

Cannot print all the received data when printing data stored in memory

Images run off the paper

The telephone line is not working. Verify if the phone line works by connecting to a phone to it.

Pulse/Tone dial setting error Turn the setting to the other one and try again.

ECM is set to off. Set to on and try again.

Fax mode is set to “B&W only”. Set to “B&W/Color”.

The size of the memory is 2.0 Mbyte. If the data becomes over the set threshold, oldest data are deleted to make room for new ones.

Auto reduction is set to off. Set auto reduction to on and reprint the data.

Paper size setting does not match the size of the received data.

Paper size setting does not match the size of papers in the tray.

Ask the sender to resend the data if necessary because the data deleted from the memory can not be restored.

Choose the correct setting and reprint the data.

Choose the correct setting or load correct sized papers in the tray and reprint the data.

TROUBLESHOOTING FAX Troubleshooting (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 86

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Telephone line

simulator

Telephone

EXT port

Line port

Repaired/refurbished

Epson Artisan 800/Epson

Stylus Photo PX800FW/

TX800FW

Fax cable Fax cable

Fax cable

*Regarding FAX number, refer to the telephone line simulator’s manual.

*Repaired/refurbished Epson Artisan 800/Epson

Stylus Photo PX800FW/TX800FW is represented by “R” unit from this.

*Select default setting to “R” unit before this

check referring to the following table.

3.8 Fax Function/External Connection Function Check (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only)

3.8.1 Outline

Fax function/External connection (EXT port) function must be checked in addition to usual printing/scanning function after repairing/refurbishing the defective units. The following table describes each check method. Select an applicable Fax Function check method in your repair center and implement this operation.

Table 3-36. Fax Function/EXT port Function check

Checked

Function

Fax

Function

External

Connectio

(EXT

port)

Function

Note *1 : In case of these methods, you have to use telephone line simulator for checking fax

*2 : You have to check this test whether you select any check method above.

TROUBLESHOOTING Fax Function/External Connection Function Check (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 87

Check

Method

FAX)

(p.87)

Method

(Only

simulator)

(p.91)

Method C

(PBX FAX)

(p.92)

---

function. For your reference, web site address of the simulator is outlined below. (as of August 2007)

http://www.telephonetribute.com/telco_line_simulators.html http://www.skutchelectronics.com/sims.htm

• PC (OS: Win XP)

(PC

• Repaired/Refurbished unit (1unit)

• Telephone line simulator*1 (1pcs.)

• Fax cable (2pcs.)

• Guaranteed unit (e.g. one of these models)

• Repaired/Refurbished unit (1unit)

• Telephone line simulator*1 (1pcs.)

• Fax cable (2pcs.)

• Guaranteed unit (e.g. one of these models)

• Repaired/Refurbished unit (1unit)

• PBX in your office (internal phone)

• Fax cable (2pcs.)

• Telephone

(1pcs.)

• Fax cable (1pcs.)

Necessary Tools Check Point

[Sender’s check point]

Make sure that printer send fax data correctly.

[Receiver’s check point]

Make sure that printer receive fax data correctly.

1. Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

2. Check if you can’t hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn’t sound dial tone.

3.8.2 Fax Function and External Connection Function Check

The following shows the detailed check condition/procedure of each method.

3.8.2.1 Fax Function Check by [Method A] and External Connection Function Check

SETTING METHOD

Table 3-37. Default Settings of Repaired

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW (“R”)

No Function Default Setting

1 Resolution Standard

2 Contrast Normal

3 Paper size

4 Automatic reduction On

5 Last transmission report Off

6 Dial mode Tone

7 DRD All

8 ECM On

9 V.34 On

10 Rings to answer

Note * : This default setting is applied for [Condition B] and [Condition C].

For US, Canada, Latin:“Letter”

For other destinations:“A4”

“5”

*For Taiwan, Singapore: “2”

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK PROCEDURE

[Sender: PC =>Receiver: “R” unit]

1. Install test chart (test chart name: “ITUT#1LTR.pdf”) to PC.

2. Open test chart and select “File” menu.

3. Select “Print. ...”.

4. Select “Fax” from “Printer Name”.

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5. Input “Receiver Name” and “Fax Number”, and click “Next” button.

6. Click “Next” button.

7. Check as below screen, and click “Next” button.

8. Click “Finish” button to send fax data from PC to “R” unit.

9. Confirm if telephone rings correctly during calling tone of “R” unit rings.

10. Confirm if dial tone of telephone is lost during “R” unit receives fax data

without calling tone.

TROUBLESHOOTING Fax Function/External Connection Function Check (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 89

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[Sender: “R” unit => Receiver: PC]

1. Select “Printer and Faxes” from Windows start menu.

2. Select “Fax console” window.

3. Select “Receiver a fax now. ...” from file menu.

4. Set test chart on the document glass of “R” unit.

TROUBLESHOOTING Fax Function/External Connection Function Check (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 90

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Telephone line

simulator

Telephone

EXT port

Line port

Repaired/refurbished

Epson Artisan 800/Epson

Stylus Photo PX800FW/

TX800FWFax cable Fax cable

Fax cable

*Regarding FAX number, refer to the telephone line simulator’s manual.

*Repaired/refurbished Epson Artisan

800/Epson Stylus Photo PX800FW/ TX800FW is represented by “R” unit from this.

*Refer to Table 3-37 on page 87 for

default setting.

Guaranteed

Unit

*Guaranteed unit means

FAX function and EXT port perform correctly. Guaranteed Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW is represented by “G” unit from this.

5. Enter fax mode by pushing fax button.

6. Input fax number of PC on “R” unit. (Regarding FAX number, refer to the

telephone line simulator’s manual.)

7. Push “Start” button in “B&W” mode.

8. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “R” unit to PC.

CHECK POINT OF “R” UNIT

Checked Function

Fax Function

External

Connection (EXT

port) Function

Check Timing Check Point

After sending of fax data

After receiving of fax data

During calling of fax (Step 9)

During receiving fax data (Step 10)

Make sure that “R” unit sends fax data correctly.

Make sure that “R” unit receives fax data correctly.

Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

Check if you can’t hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn’t sound dial tone.

3.8.2.2 Fax Function Check by [Method B] and External Connection Function Check

SETTING METHOD

CHECK PROCEDURE

[Sender: “R” unit => Receiver: “G” unit]

1. Set test chart on the document glass of “R” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “G” unit on “R” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “R” unit to “G” unit.

[Sender: “G” unit => Receiver: “R” unit]

1. Set test chart on the document glass of “G” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “R” unit on “G” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “G” unit to “R” unit.

6. Confirm if telephone rings correctly during calling tone of “R” unit rings.

7. Confirm if dial tone of telephone is lost during “R” unit receives fax data

without calling tone.

CHECK POINT OF “R” UNIT

TROUBLESHOOTING Fax Function/External Connection Function Check (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 91

Checked Function

Fax Function

External

Connection (EXT

port) Function

Check Timing Check Point

After sending of fax data

After receiving of fax data

During calling of fax (Step 6)

During receiving fax data (Step 7)

Make sure that “R” unit sends fax data correctly.

Make sure that “R” unit receives fax data correctly.

Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

Check if you can't hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn't sound dial tone.

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Telephone

EXT port

Line port

Repaired/refurbished

Epson Artisan 800/Epson

Stylus Photo PX800FW/

TX800FW

Fax cable

*Repaired/refurbished Epson Artisan 800/

Epson Stylus Photo PX800FW/ TX800FW is represented by “R” unit from this.

*Refer to Table 3-37 on page 87 for default

setting.

*Guaranteed unit means FAX function and EXT

port perform correctly. Guaranteed Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW is represented by “G” unit from this.

PBX

Guaranteed unit

3.8.2.3 Fax Function Check by [Method C] and External Connection Function Check

SETTING METHOD

CHECK PROCEDURE

[Sender: “R” unit => Receiver: “G” unit]

1. Set test chart on the document glass of “R” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “G” unit on “R” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “R” unit to “G” unit.

[Sender: “G” unit => Receiver: “R” unit]

1. Set test chart on the document glass of “G” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “R” unit on “G” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “G” unit to “R” unit.

6. Confirm if telephone rings correctly during calling tone of “R” unit rings.

7. Confirm if dial tone of telephone is lost during “R” unit receives fax data

without calling tone.

CHECK POINT OF “R” UNIT

Checked Function

Fax Function

External

Connection (EXT

port) Function

Check Timing Check Point

After sending of fax data

After receiving of fax data

During calling of fax (Step 6)

During receiving fax data (Step 7)

Make sure that “R” unit sends fax data correctly.

Make sure that “R” unit receives fax data correctly.

Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

Check if you can't hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn't sound dial tone.

TROUBLESHOOTING Fax Function/External Connection Function Check (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only) 92

DISASSEMBLY/ASSEMBLY

CHAPTER

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

W ARNING

CAUTION

4.1 Overview

This section describes procedures for disassembling the main components of Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W. Unless otherwise specified, disassembled units or components can be reassembled by reversing the disassembly procedure. Procedures which, if not strictly observed, could result in personal injury are described under the heading “WARNING”. “CAUTION” signals a precaution which, if ignored, could result in damage to equipment. Important tips for procedures are described under the heading “CHECK POINT”. If the assembly procedure is different from the reversed disassembly procedure, the correct procedure is described under the heading “REASSEMBLY”. Any adjustments required after reassembly of components or parts are described under the heading “ADJUSTMENT REQUIRED”. When you have to remove any components or parts that are not described in this chapter, refer to the exploded diagrams in the appendix.

Read the following precautions before disassembling and assembling.

4.1.1 Precautions

See the precautions given under the heading “WARNING” and “CAUTION” in the following columns when disassembling or assembling Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/ TX700W.

 Disconnect the power cable before disassembling or

assembling the printer.

 If you need to work on the printer with power applied, strictly

follow the instructions in this manual.

 Always wear gloves for disassembly and reassembly to protect

your eyes from ink. If any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.

 Always wear gloves for disassembly and reassembly to avoid

injury from sharp metal edges.

 To protect sensitive microprocessors and circuitry, use static

discharge equipment, such as anti-static wrist straps, when accessing internal components.

 Never touch the ink or wasted ink with bare hands. If ink

comes into contact with your skin, wash it off with soap and water immediately. If you have a skin irritation, consult a doctor immediately.

 When powering this product, high-voltage current may be

applied on some parts. To prevent ELECTRIC SHOCK, do not touch the following parts when the power is ON. If the shock should happen, the flowing current is very tiny, about a few hundreds μA, therefore it will not do any harm on the human body.

• SUB Board

• Cap section of the Ink System

• The cables and terminals that connect above mentioned parts



When transporting the printer after installing the ink cartridge, pack the printer for transportation without removing the ink cartridge and be sure to secure the Ink Cartridge to the printer cover with tape tightly to keep it from moving.

 Use only recommended tools for disassembling, assembling or

adjusting the printer.

 Observe the specified torque when tightening screws.  Apply lubricants as specified. (See Chapter 6

“MAINTENANCE” (p247) for details.)

 Make the specified adjustments when you disassemble the

printer. (See Chapter 5 “ADJUSTMENT” (p209) for details.)

 When reassembling the Waste Ink Tube, make sure that the

tip of waste ink tube is placed in the correct position, otherwise ink may leak.

 When using compressed air products; such as air duster, for

cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.

 Improper usage of the tool may adversely affect the quality

seriously. Make sure to strictly observe the procedures in this manual to disassemble and assemble this product using proper tools.

 After disassembling/assembling, set the Transmission Arm to

the Ink System position to avoid a fatal error caused by the locked Carriage. (See “ 4.2.4.6 Ink System (p135) ”.)

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4.1.2 Tools

Use only specified tools to avoid damaging the printer.

Table 4-1. Tools

Name Availability EPSON Tool Code*

(+) Phillips screwdriver #1 O 1080530

(+) Phillips screwdriver #2 O ---

Flathead screwdriver O ---

Flathead Precision screwdriver #1 O ---

Tweezers O ---

Longnose pliers O ---

Acetate tape --- 1003963

Nippers O ---

Ink Supply Tube screwing tool --- 1508164

PG adjustment tool --- 1508165

Leak Check jig --- ---

Air Release jig --- ---

Carriage Stopper jig --- ---

Note *1 : Some of the tools listed above are commercially available.

*2 : EPSON provides the tools listed with EPSON tool code.

*3 : Consult IJP CS Quality Assurance Department for how to get the Leak Check jig, the

Air release jig and the Carriage stopper jig.

4.1.3 Work Completion Check

If any service is made to the printer, use the checklist shown below to confirm all works are completed properly and the printer is ready to be returned to the user.

Table 4-2. Work Completion Check

Classification Item Check Point Status

Self-test Is the operation normal? OK / NG

ON-line Test Is the printing successful? OK / NG

Printhead (Nozzle check pattern print)

Carriage Mechanism

Printer Unit

Paper Feeding Mechanism

Is ink discharged normally from all the nozzles?

Does it move smoothly? OK / NG

Is there any abnormal noise during its operation?

Is the CR Motor at the correct temperature? (Not too hot to touch?)

Is paper advanced smoothly? OK / NG

No paper jamming? OK / NG

No paper skew? OK / NG

No multiple feeding? OK / NG

No abnormal noise? OK / NG

Is the paper path free of any obstructions?

OK / NG

Case open sensor check

Transmission Arm position

Is the PF Motor at correct temperature?

Does case open sensor operate normally? (See Chapter 5

"ADJUSTMENT".)

Is the Transmission Arm set at the Ink System position? (See

4.2.4.6 " Ink System " (p.135).)

OK / NG

DISASSEMBLY/ASSEMBLY Overview 95

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Table 4-2. Work Completion Check

Classification Item Check Point Status

Is glass surface dirty? OK / NG

Mechanism

Is any foreign substance mixed in the CR movement area?

Does CR operate smoothly? OK / NG

OK / NG

Scanner unit

ON-line Test ON-line Test Is the operation normal? OK / NG

Copy Copy Is the local copy action normal? OK / NG

Adjustment

Lubrication

Function ROM Version Version: OK / NG

Packing

CR mechanism

LED

Specified Adjustment

Specified Lubrication

Ink Cartridge

Waste Ink pad

Protective materials

Does CR operate together with scanner unit?

Does CR make abnormal noise during its operation?

Does LED turn on normally? And is white reflection test done near home position?

Are all the adjustment done correctly

Are all the lubrication made at the specified points?

Is the amount of lubrication correct?

Are the ink cartridges installed correctly?

Are the waste ink pads adequate to absorb?

Is the printer carriage placed at the capping position?

OK / NG

Others

Securing Printer’s Carriage

Attachments, Accessories

Is the CR stopper placed at the carriage securing position?

Have all the relevant items been included in the package?

OK / NG

DISASSEMBLY/ASSEMBLY Overview 96

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

ADF Unit Document

Cover

4.1.4 Additional Procedure/Procedural Differences

The disassembly/reassembly procedures of Epson Artisan800/Epson Stylus Photo PX800FW/Epson Stylus Photo TX800FW and Epson Artisan700/Epson Stylus Photo PX700W/ Epson Stylus Photo TX700W are different. Unless otherwise specified, this chapter describes Epson Artisan800/Epson Stylus Photo PX800FW/Epson Stylus Photo TX800FW. Refer to the pages mentioned below for the disassembly/reassembly procedures of Epson Artisan700/Epson Stylus Photo PX700W/Epson Stylus Photo TX700W.

Each model is hereinafter called as follows. Epson Artisan800/Epson Stylus Photo PX800FW/Epson Stylus Photo TX800FW: Artisan 800/PX800FW/TX800FW Epson Artisan700/Epson Stylus Photo PX700W/Epson Stylus Photo TX700W: Artisan 700/PX700W/TX700W

Table 4-3. Procedure Differences

Parts name Reference page

ADF Unit ADF mechanism No ADF mechanism

The Document Cover and Housing are different depend on the ADF mechanism or not.

Scanner Unit

Panel Unit

7.8 inch touch panel

3.5 inch LCD

Artisan 800/PX800FW/TX800FW Artisan 700/PX700W/TX700W

2.5 inch LCD (no touch panel)

 Artisan 800/PX800FW/TX800FW

 4.2.2.1 " ADF Unit (Artisan 800/

PX800FW/TX800FW only) " (p.102)

 Artisan 800/PX800FW/TX800FW

 4.2.6 " Disassembly of the ADF Unit

(Artisan 800/PX800FW/TX800FW only) "

(p.174)

 4.2.5 " Disassembling Scanner Unit "

(p.167)

 Artisan 700/PX700W/TX700W

 4.3.3.1 " Document Cover " (p.200)

 4.3.3.2 " Scanner Upper Housing (Artisan

700/PX700W/TX700W) " (p.201)

 Artisan 800/PX800FW/TX800FW

 4.2.3.1 " Panel Unit " (p.115)

 Artisan 700/PX700W/TX700W

 4.3.2.1 " Panel Unit (Artisan 700/PX700W/

TX700W) " (p.194)

DISASSEMBLY/ASSEMBLY Overview 97

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

Table 4-3. Procedure Differences

Parts name Reference page

Artisan 800/PX800FW/TX800FW Artisan 700/PX700W/TX700W

Housing is different.

The numbers of the screws and positions are partially different.

Upper Housing

Left Housing

Rear Left Housing

Upper Left Housing

Right Housing

 Artisan 800/PX800FW/TX800FW

 4.2.2 " Removing the Housing " (p.102)

 Artisan 700/PX700W/TX700W

 4.3.1 " Removing the Housing " (p.185)

Right Rear Housing

Main Board The specification of the Main Board is different as well as the positions of the connectors.

 Artisan 800/PX800FW/TX800FW

 4.2.3 " Removing the Circuit Board "

(p.115)

FAX FAX No FAX

 Artisan 700/PX700W/TX700W

 4.3.2 " Removing the Circuit Board

(Artisan 700/PX700W/TX700W) " (p.194)

DISASSEMBLY/ASSEMBLY Overview 98

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

 The colored blocks indicate the following.

• Red: Basically the disassembling procedures are in common with both

Artisan 800/PX800FW/TX800FW and Artisan 700/PX700W/ TX700W, but some parts differ in shape.

• Blue: Artisan 800/PX800FW/TX800FW only.

• Yellow: Artisan 700/PX700W/TX700W only.

 The parts surrounded with dotted line are not the shortest ways of

removing them, but you need to remove the parts/units if they exist on the way to the target part/unit.

 When replacing the printer mechanism, see 4.2.1 "Parts transferred from

the old printer when replacing the Printer Mechanism" (p101) to transfer

the parts from the old printer to the new one.

“ 4.2.2.12 Cassette Unit ”

(p114)

“ 4.2.3.1 Panel Unit ”

(p115)(Artisan 800/

PX800FW/TX800FW)

“ 4.2.2.2 Scanner Unit ”

(p103)

“ 4.2.2.4 Upper Left

Housing / Panel Lock

Button ” (p106)

“ 4.2.2.13 Paper Guide

Top Assy ” (p115)

“ 4.2.2.6 Rear Left

Housing ” (p109)

“ 4.2.2.3 Hinge ” (p105)

“ 4.2.4.22 Front Paper Guide Waste Ink Pad ”

(p166)

“ 4.2.2.12 Cassette

Unit ” (p114)

“ 4.2.4.21 Lower Paper

Guide Waste Ink Pad

Assy ” (p165)

“ 4.2.2.7 Left Housing /

Decoration Belt L ”

(p109)

“ 4.2.3.3 Power Supply

Unit ” (p121)

“ 4.2.4.7 Lower ASF Paper

Guide Assy ” (p138)

“ 4.2.2.9 Rear ASF Paper

Guide Cover ” (p111)

“ 4.2.4.9 LD Roller ” (p142)

“ 4.2.4.20 Waste Ink Tray

Assy ” (p163)

“ 4.2.2.10 Rear Right

FAX Housing ” (p112)

“ 4.2.2.11 Right Housing /

Card Cover ” (p113)

“ 4.2.3.2 Main Board /

Grounding Plate M/B ”

(p117)

“ 4.2.4.3 Decompression

Pump Unit ” (p130)

“ 4.2.4.4 CSIC Assy ”

(p132)

“ 4.2.4.5 Ink Supply IC

Holder Assy ” (p133)

“ 4.2.3.5 Card Slot Assy ”

(p123)

“ 4.2.2.13 Paper Guide

Top Assy ” (p115)

“ 4.2.2.9 Rear ASF Paper

Guide Cover ” (p111)

“ 4.2.4.20 Waste Ink Tray

Assy ” (p163)

“ 4.2.2.3 Hinge ” (p105)

“ 4.2.2.8 Stacker Assy ”

(p110)

“ 4.2.4.1 Printhead ”

(p124)

“ 4.2.4.2 CR Scale ” (p129)

“ 4.2.4.4 CSIC Assy ”

(p132)

“ 4.2.4.6 Ink System ”

(p135)

“ 4.2.4.8 CDR Tray Assy ”

(p140)

Flowchart 4-2 Disassembling Flowchart (2) (p100)

“ 4.2.4.21 Lower Paper

Guide Waste Ink Pad

Assy ” (p165)

“ 4.2.4.10 Pick-up

Roller ” (p143)

“ 4.2.2.4 Upper Left

Housing / Panel Lock

Button ” (p106)

“ 4.3.2.1 Panel Unit

(Artisan 700/PX700W/

TX700W) ” (p194)

“ 4.2.2.1 ADF Unit (Artisan

800/PX800FW/TX800FW

only) ” (p102)

“ 4.2.2.5 Upper Housing ”

(p107)

“ 4.2.3.4 Wireless LAN

Board ” (p122)

“ 4.2.3.4 Wireless LAN

Board ” (p122)

START

“ 4.2.4.1 Printhead ” (p124)

See Flowchart 4-2 Disassembling Flowchart (2) (p100) for disassembling procedures of the Scanner Unit and the ADF Unit.

4.2 Disassembly Procedures

For disassembling each unit, refer to the pages in the following flowchart.

DISASSEMBLY/ASSEMBLY Disassembly Procedures 99

Flowchart 4-1. Disassembling Flowchart (1)

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

 The colored blocks indicate the following.

• Blue: Artisan 800/PX800FW/TX800FW only.

• Yellow: Artisan 700/PX700W/TX700W only.

 The parts surrounded with dotted line are not the shortest ways of

removing them, but you need to remove the parts/units if they exist on the way to the target part/unit.

“ 4.2.4.11 Main Frame ”

(p144)

Flowchart 4-1 Disassembling Flowchart (1) (p99)

“ 4.2.4.16 Carriage Unit ”

(p154)

“ 4.2.4.2 CR Scale ” (p129)

“ 4.2.4.6 Ink System ”

(p135)

“ 4.2.4.17 Transmission

Holder Assy ” (p158)

“ 4.2.4.12 Front Frame ”

(p147)

“ 4.2.4.18 Rear Frame ”

(p159)

“ 4.2.4.21 Lower Paper

Guide Waste Ink Pad

Assy ” (p165)

“ 4.2.4.19 Upper Paper

Guide L/R / PE Sensor ”

(p161)

“ 4.2.4.12 Front Frame ”

(p147)

“ 4.2.4.14 PF Motor ”

(p150)

“ 4.2.4.15 CR Motor ”

(p152)

“ 4.2.4.13 EJ Frame Assy /

EJ Release Frame Assy R/

EJ Release Frame Assy L ”

(p147)

 Disassembling the Scanner Unit

START

(Artisan 700/PX700W/TX700W)

“ 4.2.5.1 Scanner Upper Housing

(Artisan 800/PX800FW/

TX800FW) ” (p167)

“ 4.2.5.2 Scanner Motor

Unit ” (p168)

“ 4.2.5.3 Scanner Carriage Unit ”

(p169)

“ 4.3.3.1 Document Cover ” (p200)

“ 4.3.3.2 Scanner Upper Housing

(Artisan 700/PX700W/TX700W) ”

(p201)

“ 4.2.5.5 Cover Open Sensor ”

(p173)

“ 4.2.6.2 ADF Cover Assy/ADF

Cover L ” (p175)

 Disassembling the ADF Unit (Artisan 800/PX800FW/TX800FW only)

“ 4.2.6.9 ADF Motor Unit ” (p181)

“ 4.2.6.10 ADF PF Roller ”

(p183)

“ 4.2.6.8 ADF Frame Unit ” (p180)

“ 4.2.6.7 ADF Document

Support Assy ” (p179)

“ 4.2.6.6 ADF Front Cover ”

(p179)

“ 4.2.6.5 ADF Cover Stacker/

ADF Document Support Cover ”

(p178)

“ 4.2.6.4 ADF Right Cover/ADF

Rear Cover ” (p176)

“ 4.2.5.4 Scanner CR Encoder

Board ” (p172)

“ 4.2.6.1 ADF Hinge ” (p174)

“ 4.2.6.3 ADF LD Frame Assy ”

(p176)

START

(Artisan 800/PX800FW/TX800FW)

DISASSEMBLY/ASSEMBLY Disassembly Procedures 100

Flowchart 4-2. Disassembling Flowchart (2)

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C

CHECK

P O I N T

4.2.1 Parts transferred from the old printer when

replacing the Printer Mechanism

When replacing the Printer Mechanism specified as ASP parts with a new one, transfer the parts in the list below from the old printer to the new one.

When removing/installing the Printhead in the process of replacing the Printer Mechanism, make sure to perform the related work in

“ 4.2.4.1 Printhead (p124) ”

Parts to replace

Artisan 800/PX800FW/TX800FW Artisan 700/PX700W/TX700W

4.2.3.3 " Power Supply Unit " (p.121)

4.2.3.4 " Wireless LAN Board " (p.122)

4.2.4.1 " Printhead " (p.124)

4.2.4.3 " Decompression Pump Unit " (p.130)

4.2.4.4 " CSIC Assy " (p.132)

4.2.4.7 " Lower ASF Paper Guide Assy " (p.138)

4.2.4.8 " CDR Tray Assy " (p.140)

4.2.4.20 " Waste Ink Tray Assy " (p.163)

Parts to replace

Artisan 800/PX800FW/TX800FW Artisan 700/PX700W/TX700W

4.2.2.1 " ADF Unit (Artisan 800/PX800FW/ TX800FW only) " (p.102)

4.2.2.2 " Scanner Unit " (p.103)

4.2.2.4 " Upper Left Housing / Panel Lock Button " (p.106)

4.2.2.5 " Upper Housing " (p.107)

4.2.2.6 " Rear Left Housing " (p.109)

4.2.2.7 " Left Housing / Decoration Belt L "

(p.109)

4.2.2.10 " Rear Right FAX Housing " (p.112)

4.2.2.11 " Right Housing / Card Cover " (p.113)

4.2.3.1 " Panel Unit " (p.115)

4.2.3.2 " Main Board / Grounding Plate M/B "

(p.117)

4.2.3.5 " Card Slot Assy " (p.123)

4.2.2.3 " Hinge " (p.105)

4.2.2.9 " Rear ASF Paper Guide Cover " (p.111)

4.2.2.12 " Cassette Unit " (p.114)

4.2.2.13 " Paper Guide Top Assy " (p.115)

4.3.1.1 " Scanner Unit (Artisan 700/PX700W/ TX700W) " (p.185)

4.3.1.2 " Upper Left Housing (Artisan 700/ PX700W/TX700W) " (p.187)

4.3.1.3 " Upper Housing (Artisan 700/PX700W/ TX700W) " (p.188)

4.3.1.4 " Rear Left Housing (Artisan 700/PX700W/ TX700W) " (p.190)

4.3.1.5 " Left Housing/Decoration Belt L (Artisan 700/PX700W/TX700W) " (p.191)

4.3.1.6 " Rear Right Housing (Artisan 700/ PX700W/TX700W) " (p.192)

4.3.1.7 " Right Housing/Card Cover (Artisan 700/ PX700W/TX700W) " (p.193)

4.3.2.1 " Panel Unit (Artisan 700/PX700W/ TX700W) " (p.194)

4.3.2.2 " Main Board/Grounding Plate M/B (Artisan 700/PX700W/TX700W) " (p.196)

4.3.2.3 " Card Slot Assy (Artisan 700/PX700W/ TX700W) " (p.199)

---

Figure 4-1. Printer Mechanism

DISASSEMBLY/ASSEMBLY Disassembly Procedures 101

Epson Artisan 700, Artisan 800, Stylus Photo PX700W, Stylus Photo TX700W, Stylus Photo PX800FW Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

PRODUCT DESCRIPTION

1.1 Features

1.2 Printing Specifications

1.2.1 Basic Specifications

1.2.2 Ink Cartridge

1.2.3 Print Mode

1.2.4 Supported Paper

1.2.5 Printing Area

1.3 Scanner Specifications

1.3.1 Scanning Range

1.4 General Specifications

1.4.1 Electrical Specifications

1.4.2 Safety Approvals (Safety standards/EMI)

1.4.3 Acoustic Noise

1.4.4 Durability

1.4.5 Environmental Conditions

1.5 Interface

1.5.1 USB Interface

1.5.2 FAX Interface (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

1.5.3 Network Interface

1.5.4 Memory Card Slots

1.6 Control Panel

1.6.1 Operation Buttons & LEDs

1.6.2 Control Panel Functions in Each Mode

1.6.2.1 Control Panel Functions

1.7 Specification for Each Function

1.7.1 Stand-alone Copy Function (Copy Mode)

1.7.1.1 Supported Paper and Copy Mode

1.7.1.2 Stand-alone Copy Menu

1.7.1.3 Copy Speed (TBD)

1.7.1.4 Relation Between Original and Copy

1.7.2 Memory Card Direct Print Function (Photos Mode)

1.7.2.1 Supported Paper and Print Mode

1.7.2.2 Supported File Type and Media Type

1.7.2.3 Automatic Detection of Images in Memory Card

1.7.2.4 Specifications for Handling Image Data

1.7.2.5 Memory Card Direct Print Menu

1.7.2.6 Makes Prints from Index Sheet Function

1.7.2.7 Print Layout

1.7.3 Camera Direct Print Function (PictBridge)

1.7.3.1 Available DSC

1.7.3.2 Print Settings Available from DSC

1.7.3.3 General Operation Procedure

1.7.3.4 Operations when a DSC is connected

1.7.4 Various Settings (Setup Mode)

1.7.5 FAX Function (FAX Mode)

1.7.5.1 Basic Specifications

1.7.5.2 Supported Functions

1.7.6 Other Functions

1.7.6.1 Scan Mode

1.7.6.2 Backup Data

1.7.6.3 Print Ruled Papers

1.7.6.4 Coloring Book (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW)

OPERATING PRINCIPLES

2.1 Overview

2.1.2 Printhead

2.1.1 Printer Mechanism

2.1.3 Motors & Sensors

2.1.4 PG setting

2.1.5 Printer Initialization

TROUBLESHOOTING

3.1 Overview

3.1.2 Preliminary Checks

3.1.1 Specified Tools

3.2 Troubleshooting

3.2.1 Motor and Sensor Troubleshooting

3.3 Troubleshooting by Error Message

3.3.1 Error Message List

3.3.2 Troubleshooting by Error Message

3.4 Troubleshooting without Error Message

3.4.1 Troubleshooting Printer Mechanism Problems

3.4.2 Troubleshooting Electrical Problems

3.4.3 Troubleshooting I/F-related Problems

3.5 Troubleshooting Duplex Unit Problems

3.6 Network Troubleshooting

3.7 FAX Troubleshooting (Epson Artisan 800/ Epson Stylus Photo PX800FW/TX800FW only)