Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1.ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2.NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3.WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4.WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1.REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2.MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3.ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4.IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5.REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6.WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.
About This Manual
ADJUSTMENT
REQUIRED
CAUTION
CHECK
P O I N T
W ARNING
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
APPENDIX Provides the following additional information for reference:
• Exploded Diagram
• Parts List
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the
quality of the components in question may be adversely affected.
Revision Status
RevisionDate of IssueDescription
AAugust 27, 2008First Release
BDecember 10, 2008Revised Contents
Chapter 3
Made change and description has been added in Table 3-4 “Check point for Fatal error according to each
phenomenon (Printer Mechanism)” (p58).
Made change and description has been added in Table 3-7 “Check point for Paper jam error according to each
phenomenon” (p65).
Table 3-15 “Troubleshooting Abnormal Noise Problems” (p70) has been added.
Made change and description has been added in Table 3-16 “Troubleshooting Paper Feed Problems” (p70).
Made change and description has been added in Table 3-17 “Troubleshooting Paper Ejecting Problems” (p71).
Made change and description has been added in Table 3-18 “Troubleshooting Carriage Movement Problems”
(p71).
Made change and description has been added in Table 3-19 “Troubleshooting Print Quality Problems” (p72).
Chapter 4
Description has been added in 4.1.1 Precautions (p94).
Description has been added in 4.1.2 Tools (p95).
Description has been added in 4.1.3 Work Completion Check (p95).
Description has been added in 4.2 Disassembly Procedures (p99).
RevisionDate of IssueDescription
BDecember 10, 2008
Chapter 4
4.2.1 Parts transferred from the old printer when replacing the Printer Mechanism (p101) has been added.
Made change in 4.2.2.1 ADF Unit (Artisan 800/PX800FW/TX800FW only) (p102).
Made change for reassembly in 4.2.2.2 Scanner Unit (p103).
Reassembly of 4.2.2.2 Scanner Unit (p103) has been added.
Caution of 4.2.3.2 Main Board / Grounding Plate M/B (p117) has been added.
Made change for caution in 4.2.4.1 Printhead (p124).
“PF Encoder” has been deleted.
“PF Scale” has been deleted.
Procedure and Checkpoint of 4.2.4.5 Ink Supply IC Holder Assy (p133) has been added.
Made change for reassembly in 4.2.4.6 Ink System (p135).
Procedure of 4.2.4.7 Lower ASF Paper Guide Assy (p138) has been added.
Made change in 4.2.4.8 CDR Tray Assy (p140).
Description has been added for reassembly in 4.2.4.11 Main Frame (p144).
Description has been added for reassembly in 4.2.4.13 EJ Frame Assy / EJ Release Frame Assy R/ EJ Release
Frame Assy L (p147).
Made change in 4.2.4.14 PF Motor (p150).
Description has been added for reassembly in 4.2.4.16 Carriage Unit (p154).
Caution of 4.2.4.18 Rear Frame (p159) has been added.
Description has been added for reassembly in 4.2.4.19 Upper Paper Guide L/R / PE Sensor (p161).
“Paper Guide Front Assy” has been deleted.
Description has been added for reassembly in 4.2.4.20 Waste Ink Tray Assy (p163).
Procedure of 4.2.6.2 ADF Cover Assy/ADF Cover L (p175) has been added.
Made change for reassembly in 4.3.1.1 Scanner Unit (Artisan 700/PX700W/TX700W) (p185).
Caution of 4.3.2.2 Main Board/Grounding Plate M/B (Artisan 700/PX700W/TX700W) (p196) has been added.
RevisionDate of IssueDescription
BDecember 10, 2008
Chapter 5
Full-fledged revision
Made change and description has been added in Table 5-1 “Adjustment Items” (p210).
Made change and description has been added in Table 5-2 “Maintenance Items” (p213).
Made change and description has been added in Table 5-3 “Additional Functions” (p213).
Made change and description has been added in Table 5-4 “Required Adjustment List” (p216).
Check point of 5.2 Adjustment Using Adjustment Program (p219) has been added.
Made change in 5.2.4 Head Angular Adjustment (p221).
5.2.7 PG Offset Value Adjustment (p225) has been added.
5.2.8 Case Open Sensor Check (p226) has been added.
Made change in 5.2.9 AID inspection (p229).
Made change in 5.2.10 Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile (PFP)
Correction (p230).
Made change in 5.3.1 PG Adjustment (p235).
Made change in 5.3.2 CR Timing Belt Tension Adjustment (p240).
Made change in 5.3.3 PF Timing Belt Tension Adjustment (p241).
Made change in 5.3.4 Touch Panel Adjustment (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW
only) (p242).
5.4.1 I/S Decompress (p244) has been added.
5.4.2 AID SHK Error Reset (p245) has been added.
Chapter 6
Lubrication point of 6.1.3 Lubrication (p249) has been added.
RevisionDate of IssueDescription
CFebruary 27, 2009Revised Contents
Chapter 4
Made change and description of “Carriage Stopper jig” has been added in Table 4-1 “Tools” (p95).
Made change in 4.2.4.1 Printhead (p124).
Made change in “ Assembling the Printhead (p126)”.
Made change in 4.2.4.5 Ink Supply IC Holder Assy (p133).
Made change in 4.2.4.14 PF Motor (p150).
Made change in “ Main board (top side) (Artisan 800/PX800FW/TX800FW) (p203)”.
Made change in “ Main board (top side) (Artisan 700/PX700W/TX700W) (p204)”.
Chapter 5
PG adjustment has been added in Table 5-1 “Adjustment Items” (p210).
Made change and description has been added in Table 5-4 “Required Adjustment List” (p216).
Made change in 5.3.1 PG Adjustment (p235).
Made change in 5.3.3 PF Timing Belt Tension Adjustment (p241).
Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/
Epson Stylus Photo PX700W/TX700W are color inkjet printers that have 4 in 1
functions (Printer for PC, Scanner for PC, Standalone copy, Memory card printing).
Common features
Printer
• Printing from a computer or directly printing from a memory card
• Auto duplex printing using Duplex Printing Unit (option)
• Built-in CD/DVD tray
• Front double paper feeding function using a double-deck cassette
• Auto nozzle check (cleaning) using AID
• Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi
• F6 Turbo II print head achieves higher print speed than ever
(Black: 180 nozzles x 1, Color: 180 nozzles x 5 per color)
• Six independent ink cartridges is installed (Dye inks)
• Borderless printing on specified EPSON brand paper is available
Scanner
• Scanning from a computer
• Offers a function that directly stores a scan data to a memory card
Copy
Features unique to Epson Artisan 800/Epson Stylus Photo PX800FW/
TX800FW
FAX
• Sending/receiving fax
ADF
• Continuous scanning using an ADF
Differences between the models
Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/
Epson Stylus Photo PX700W/TX700W are different on networking, FAX and the
Panel specifications as shown below.
Epson Artisan 800/Epson
Item
LCD display size3.5 inch 2.5 inch
Panel operationTouch panelButton
ADFEquipped---
FAX functionSupported---
Network interfacesSupportedSupported
Stylus Photo PX800FW/
TX800FW
Epson Artisan 700/Epson
Stylus Photo PX700W/
TX700W
Dimensions
• High quality copy using the printing and scanning functions. Offers 13
preset copy layouts
USB interfaces
• Enables to print images in an external storage device
• Backup copy of a memory card can be made on an external media
• Offers camera direct print (PictBridge)
Network
• Available for printing, scanning, and memory card access via wired/wireless
The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).
Table 1-6. Supported Paper
Paper NamePaper Size
Thickness
(mm)
Legal215.9 x 355.6 mm (8.5”x14”)
Letter215.9 x 279.4 mm (8.5”x11”)Y-YY-YY-YY-
A4210 x 297 mm (8.3”x11.7”)Y-YY-YY-YY-
B5182 x 257 mm (7.2”x10.1”)---Y-YY-YY-
Plain paper
A5148 x 210 mm (5.8”x8.3”)---Y--Y--Y-
0.08-0.11
Half Letter139.7 x 215.9 mm (5.5”x8.5”)Y--------Y-
A6105 x 148 mm (4.2”x5.8”)Y--Y--Y---Y
User Defined
89 x 127- 215.9 x 1117.6 mm
(3.5”x5” - 8.5”x44”)
Premium Inkjet Plain PaperA4210 x 297 mm (8.3”x11.7”)0.11
Premium Bright White Paper
(EAI)
Bright White Inkjet Paper
(Euro, Asia)
Letter215.9 x 279.4 mm (8.5”x11”)0.11
A4210 x 297 mm (8.3”x11.7”)0.13
Letter215.9 x 279.4 mm (8.5”x11”)
Ultra Premium Glossy Photo
Paper (EAI)
Ultra Glossy Photo Paper
(Euro, Asia)
A4210 x 297 mm (8.3”x11.7”)---YY-YY-Y-
8” x 10”203.2 x 254 mmYY-------Y-
0.30
5” x 7”127 x 178 mmYY-YY-----Y
4” x 6”101.6 x 152.4 mmYY-YY-YY--Y
Letter215.9 x 279.4 mm (8.5”x11”)
Premium Photo Paper Glossy
(EAI)
Premium Glossy Photo Paper
(Euro, Asia)
Note *1 : “Y” in the “P” column stands for “the paper type/size is Supported”.
*2 : “Y” in the “B” column stands for “Borderless printing is available”.
*3 : “Y” in the “D” column stands for “Duplex printing is available”.
*4 : See below for the Paper feed tray position.
*5 : The paper other than the user definition range is not supported.
*6 : Front manual paper feeding with the built-in CDR Tray
Make sure the paper is not wrinkled, fluffed, torn, or folded.
The curve of paper must be 5 mm or below.
When printing on an envelope, be sure the flap is folded neatly.
Do not use the adhesive envelopes.
Do not use double envelopes and cellophane window envelopes.
1.2.5 Printing Area
The printing area for this printer is shown below.
Table 1-7. Printing Area (Margins)
Print ModePaper Size
Standard print
Any size
Envelope
Borderless
print
4” x 6”
Others
LeftRightTopBottom
3 mm3 mm3 mm3 mm
5 mm5 mm3 mm20 mm
2.54 mm* 2.54 mm*
Note * :The margins for Borderless print are margins that bleed off the edges of paper.
The following is the specifications of the USB Interface, Network Interface, FAX
Interface (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW), and
Memory Card Slot mounted on this printer.
1.5.1 USB Interface
The table below describes the specifications of the two USB ports; USB device port for
connecting with a host such as a computer, and the USB host port for connecting with
an external devices such as a DSC (digital still camera).
Table 1-13. USB Interface Specifications
ItemUSB Device portUSB Host port*
• Universal Serial Bus
Specifications Revision 2.0
• Universal Serial Bus Device
Compatible standards
Transfer rate
Class Definition for Printing
Devices Version 1.1
• Universal Serial Bus Mass
Storage Class Bulk-Only
Transport Revision 1.0
480 Mbps (High Speed)480 Mbps (Max.)
Data format
Compatible connector
Max. cable length
Note* : The following devices can be connected to the USB Host port.
• Devices compliant with DPS Version 1.0/1.1 (PictBridge)
• Devices compliant with Universal Serial Bus Mass Storage Class Bulk-Only Transport
Revision 1.0, and the Subclass code is one of the followings.
0x06 (SCSI transparent command set)
0x05 (SFF-8070i command set)
0x02 (SFF-8020i command set)
USB Series BUSB Series A
Table 1-14. Device ID
When IEEE 1284.4 is EnabledWhen IEEE 1284.4 is Disabled
Note " * " : The communication speed will be changed automatically, depending on radio wave
strength. bps = bit per second.
ChannelIEEE Standard
Communication Speed
(bps)*
Switching Wired/Wireless LAN
This printer can be connect to the network via either Wired LAN or Wireless LAN
connection only.
Enabling/disabling the Wireless LAN can be made from the Control Panel. When the
Wireless LAN is enabled, it gets priority over the Wired Lan regardless of whether the
LAN Cable is connected. The default Wireless LAN setting is “Disabled”.
Table 1-20. Wireless LAN Setting from the Control Panel
Setting from Control Panel
Wireless LANDisabled
(Default)
Enabled
Note* : No service via network is available without connecting the LAN Cable (because
network communication is not established.) except printing a status sheet or the like.
LAN Cable Connection State
ConnectedDisconnected
Wired LAN---*
Wireless LAN
Wireless LAN
When changing the networks while the power is on, wait at least for
10 seconds between disconnecting and reconnecting.
Note * :Referential value. It depends on surrounding conditions.
If you insert a Memory Stick DUO to the Memory Card Slot
without using the adapter, make sure to turn off the printer first,
then remove the card using tweezers.
Table 1-21. List of Supported Memory Card
Priority
SlotCompatible memory cardStandard
Memory Stick/
Memory Stick
PRO
Memory Stick“MemoryStick Standard” Format Specification Ver.1.43-00 compatible 128MBIncludes versions with memory select function
MagicGate Memory Stick128MBCopy protection function is not supported
MagicGate Memory Stick DuoAn adapter should be used
Memory Stick PROMemoryStick PRO Format Specifications-without security specifications Ver.1.02-00
compatible
Memory Stick DuoMemoryStick Duo Format Specification Ver.1.11-00 compatibleThe Memory Stick Duo adapter should be used
Memory Stick Pro DuoMemoryStick PRO Duo Format Specification Ver.1.02-00 compatibleThe Memory Stick Duo adapter should be used.
Memory Stick microMemory Stick Micro Format Specification Ver.1.02-00 compatibleThe Memory Stick adapter for standard size
CF Type IICompact FlashCF+ and CompactFlash Specification Revision 2.1 compatible32GBTrue-IDE compatible memory card only
2
Microdrive
compatible
MultiMediaCard Standard Ver. 4.2 compatible
Max.
capacity
32GB
2GB
32GB
4GB/32MB
Remarks
Copy protection function is not supported
should be used.
Speed Class is not supported
Speed Class is not supported
Only MultiMediaCard Plus supports up to
32GB.
Note: • Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.
• When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.
• To select a card that has been inserted in a non-active slot, first remove the card in the active slot.
• In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another
nonselected slot.
• When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the
removable disk. A card that has been inserted into a non-selected slot cannot be accessed.
(This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)
• Does not support 5V type of memory cards.
• When a memory card is being accessed, do not touch the memory card.
• For detailed information on the supported file system and formatting the memory card, refer to “ 1.7.2 Memory Card Direct Print Function (Photos Mode) ( p. 32 ) ”.
• Goes to the zoom setting screen for the selected image.
• Changes the image preview layout on the LCD.
• Stops operation and displays the menu screen.
• Stops printing and ejects paper.
• Returns the print settings in the current mode to their defaults
and displays the Top screen. (Returns to the previous screen
during printing maintaining the current settings)
• Selects a menu item or a setting value.
• Accepts the changed settings
Changes modes in the following order.
Copy/Photos/Scan/Backup Data/Print Ruled Papers/Setup/
Problem Solver/FAX
Table 1-24. LED
LEDFunction
• Flashes while powering ON/OFF.
• Flashes during some sequence is in progress.
Power (Green)
Blue status lightFlashes or lights according to the printer status.
• Flashes when a fatal/maintenance error occurs.
• Lights when the status is other than above.
(Stand by mode/during setting on the Panel, etc.)
1.6.2 Control Panel Functions in Each Mode
1.6.2.1 Control Panel Functions
The table below shows the print setting menu items for each mode and their defaults,
and when the settings are saved or returned to their defaults. Explanations on detailed
control panel functions of the Epson Artisan 800/Epson Stylus Photo PX800FW/
TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W are omitted
here, because the LCD displays the detailed instruction.
Table 1-25. Timing of Saving or Initializing Control Panel Settings
The stand-alone copy mode menu for the Epson Artisan 800/Epson Stylus Photo
PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W
(settable items) are shown in the following tables.
Table 1-27. Copy Menus
MenuFunction
Number of copiesSets the number of copies within the range of 1 to 99.
Copy typeSelects either color or monochrome.
LayoutSelects from layouts shown in Table 1-28.
Double-sided printing*
Paper typeSelects paper type from the options shown in Table 1-26.
Paper sizeSelects paper size from the options shown in Table 1-26.
QualitySelects print quality from the options shown in Table 1-26.
Print
setting
Zoom
Document TypeSelects from “Text”, “Text & Image”, “Photo”
DensitySelects from the nine density levels of -4 to +/-0 to +4.
Expansion
(for borderless print)
1
Selects either “On” or “Off”.
Selects zoom type from the 13 types below.
• Actual
(Sets any zoom with +/- key (25% to 400%) after selecting “Actual”)
• Auto Fit Page
• Legal > Letter
• Letter > 4x6
• 4x6 > Letter
• Letter > 5x7
• 5x7 > Letter
• 4x6 > A4
• A4 > 4x6
• 5x7 > A4
• A4 > 5x7
• 4x6 > 8x10
• 8x10 > 5x7
Selects the margins level (margins bleed off the edges of paper)
from the Standard (100%), Mid. (50%) or Min. (0%).*
2
Table 1-28. Copy Layout
LayoutDescription
With BorderMakes a copy with 3mm of left/right/top/bottom white margins.
BorderlessMakes a copy with no white margins.
2-Sided 1-up*Makes a double-sided copy of two sheets.
Book/2-Sided*Makes a double-sided copy of two pages of a book.
2-up CopyMake a scaling down copy of two sheets of A4 or B5 on one sheet.
2-Sided 2-up*Make a scaling down double-sided copy of four sheets of A4 or B5.
Book/2-up
Note * :The layouts are available only when the duplex unit is installed.
Note:In the case of copy using ADF, only the plain paper is available.
The scanning start position is located on the front right of the scan bed. The relations
between the original placed face down and its copy are as follows.
Standard copyBorderless copy
Home position
A
B
C
Readable LengthOTM
D
E
F
TMBM
Paper Length
Scan / Print direction
Figure 1-6. Relation Between Original and Copy (Borderless/With Borders)
RM
LM
OLM
OLM
Readable
Width
OTM
RM
Paper
Width
LM
Home position
Readable Length
TM
Paper Length
BM
A
B
C
E
D
F
PRODUCT DESCRIPTION Specification for Each Function31
Original Document
AScan bed---
BScan area“ 1-10 Scanning Range ” (p.20)
COriginal (face down)---
OTMTop margin (out of scan range)“ 1-10 Scanning Range ” (p.20)
OLMLeft margin (out of scan range)“ 1-10 Scanning Range ” (p.20)
Copied Document
DCopied paper---
EPrint area“ 1-7 Printing Area (Margins) ” (p.19)
FCopy---
LM, RMLeft margin, Right margin*“ 1-7 Printing Area (Margins) ” (p.19)
TM, BMTop margin, Bottom margin*
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