INSTALLATION & OPERATION MANUAL
Pellet Stove
MODELS 25-PDVC / 55-SHP10 / 55-TRP10
Manufactured By: England’s Stove Works, Inc. PO Box 206
Monroe, VA 24574 9/6/2012
SAVE THESE INSTRUCTIONS
TABLE OF CONTENTS
Introduction |
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Precautionary Statements ........................ |
3 |
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Message from Us..................................... |
4 |
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Read Before Getting Started.................... |
5 |
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Important Information ............................. |
6 |
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Installation |
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Unit Preparation ...................................... |
7 |
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Flue System ............................................. |
8 |
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Pellet Vent Pipe......................... |
8 |
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Through the Wall ...................... |
8 |
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Through the Ceiling .................. |
9 |
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Existing Flue System................. |
9 |
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Outside Air................................ |
9 |
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Mobile Home Installation........................ |
9 |
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Installation Diagrams............................. |
10 |
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Floor and Wall Protection ..................... |
10 |
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Vent Termination Clearances ................ |
11 |
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Operating Instructions |
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Explanation............................................ |
12 |
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Start-Up Procedure ................................ |
12 |
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E-Codes |
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13 |
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Shut-Down Procedure ........................... |
13 |
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Daily Operation ..................................... |
14 |
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Refueling................................. |
14 |
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Power Outage.......................... |
14 |
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Fuel Outage ............................. |
14 |
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Combustion Blower Failure .... |
14 |
Ash Removal / Maintenance |
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Daily ...................................................... |
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15 |
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Semi-Weekly......................................... |
15 |
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Monthly |
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16 |
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Annual ................................................... |
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16 |
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Rear Panel Removal .............................. |
17 |
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Auger Motors ........................................ |
17 |
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Auger Bearings & Shafts....................... |
17 |
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Convection Blower................................ |
17 |
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Combustion Blower............................... |
17 |
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Vacuum Switch ..................................... |
18 |
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Vacuum Switch Port.............................. |
18 |
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Hopper Lid Switch ................................ |
19 |
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Gaskets .................................................. |
19 |
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Finish..................................................... |
19 |
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Glass...................................................... |
19 |
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Control Board ........................................ |
20 |
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Wiring Diagram..................................... |
21 |
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Hopper Lid Latches ............................... |
22 |
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Accessory Items .................................... |
23 |
Illustrated Parts Detail |
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Parts List................................................ |
24 |
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Exploded Parts Diagram........................ |
25 |
Troubleshooting Guide |
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Troubleshooting..................................... |
26 |
Warranty |
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Serial Tag Sample ................................. |
27 |
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Warranty Details.................................... |
28 |
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Warranty Registration Form.................. |
29 |
INSTALLATION & OPERATION MANUAL
MODEL NUMBERS: |
25-PDVC |
55-SHP10 |
55-TRP10 |
Thank you for purchasing this product from a fine line of heating equipment. We wish you many years of safe heating pleasure with your new heating appliance.
Save These Instructions.
IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER. CONTACT TECHNICAL SUPPORT @ 1-800-245-6489.
Mobile Home Use:
These freestanding pellet units are approved for mobile home or doublewide installation with outside combustion air hook-up. See “Flue System” section of manual.
Mobile home installation should be in accordance with the Manufactured Home and Safety Standard (HUD), CFR 3280, Part 24.
WARNING: Do Not Install in Sleeping Room
CAUTION: The structural integrity of the mobile home floor, wall and ceiling/roof must be maintained.
Please Note the Following Precautionary Statements:
NOTE: WE DO NOT RECOMMEND PELLET STOVES AS YOUR ONLY SOURCE OF HEAT.
England’s Stove Works highly recommends the use of smoke detectors and Carbon Monoxide detectors with any hearth product, including this unit. Follow all manufacturer’s instructions when using smoke or Carbon Monoxide detectors.
CAUTION: Please read this entire manual before installation and use of this pellet fuel burning room heater.
Keep children, furniture, fixtures, and all combustible materials away from any heating appliance. Refer to this owner’s manual for all clearances to combustible materials.
WARNING: USE OF OUTSIDE AIR IS MANDATORY WITH THIS UNIT.
DO NOT OPERATE UNIT WITH HOPPER OPEN. LID MUST BE SHUT AND TIGHTLY SECURED.
DO NOT OPERATE WITH DOOR OPEN
SAFETY NOTICE
FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH. FOR YOUR SAFETY AND PROTECTION, FOLLOW ALL THE INSTALLATION INSTRUCTIONS. CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS FOR RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS (INCLUDING PERMITS) IN YOUR AREA.
Questions? Need Parts or Options? www.englanderstoves.com
A letter from our Technical Support Department:
Thank you for purchasing this fine product from England’s Stove Works!
England's Stove Works was started, and is still owned by, a family that believes strongly in a "Do It Yourself" spirit – that’s one reason you found this product at your favorite “Do It Yourself” store.
We intentionally design and build our stoves so that any homeowner can maintain his or her unit with basic tools, and we're always more than happy to show you how to do the job as easily and as inexpensively as possible.
From our free, downloadable service sheets; to our Pellet Service Video; to our new "wizard-style," click-through Troubleshooting guide on our web site, we have always tried to help our customers stay "heat-ready," especially when oil and electricity prices continue to skyrocket.
Please look at our vast Help section on our web site and call our Technical Support department at (800) 245-6489 if you need any help with your unit. We are nearly always able to help “walk you through” any repairs, problems or questions you may have.
PLEASE NOTE: While information obtained on our web site and through our 800 number is always free of charge, there will be a service charge incurred with any “on-site” repairs or maintenance that we may arrange.
Wishing you years of efficient, quality and “comfy” heating,
England’s Stove Works Technical Support Department
www.englanderstoves.com
(800) 245-6489
IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER.
CONTACT TECHNICAL SUPPORT at 1 (800) 245-6489.
4
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
BEFORE RE-STARTING YOUR UNIT
Every time before pressing “ON” to start your unit – Be sure to remove all ashes (burnt or partially burnt) from your burn pot area! Wearing protective gloves and with the unit cool, remove the Wear Plate and dump the ashes, ensuring that the air holes are clear from debris. Also be sure to follow all other maintenance instructions as outlined in your Owner’s Manual and the Instructional DVD included with the unit. Failure to remove ashes from this area before each burn can cause smoke-back and serious damage to your stove, and can void your warranty. We will not be held responsible for poorly maintained units, including excess ash in the burn pot area.
Burn Safe and Burn Clean – Clean the burn pot area daily!
A NOTE ON COLD AIR RETURNS AND
CENTRAL FURNACES
Some homes, including the modern, air-tight homes that are well-insulated, create a negative draft that could cause smoke to be released from your unit, especially if it is too close to your home’s Central Furnace. If you install your stove in the same room as the Cold Air Return from your home’s Central Furnace, you must place your stove at least 20 feet (20’) from the Cold Air Return. We recommend you open an outside window slightly, and never close the door that leads from this room to the rest of your home.
IN THE EVENT OF SMOKE-BACK
1.If you see smoke coming out of your unit into the room due to a power failure, DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT!! Remain calm.
Open the nearest outside door and windows and wait for all signs of smoke to clear (at least one hour, although the smoke should dissipate quickly once the door and windows are opened). When power is restored, press the ON button to restart your unit, and let the unit run for at least 30 minutes.
--If you see any further signs of smoke-back, press the OFF button and call Technical Support at (800) 245-6489 before restarting your unit, as damage could have occurred due to the power failure.
--If you see no more signs of smoke-back, press the OFF button and wait for your unit to completely shut down and cool down, then clean the burn pot area before restarting your unit (see “Before ReStarting Your Unit,” above).
2.If you see smoke coming out of your unit into the room and the power has not failed, DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT!! Remain calm.
Immediately press the OFF button, open the nearest outside door and windows and wait for all signs of smoke to clear (at least one hour, although the smoke should dissipate quickly once the door and windows are opened). Do NOT restart your unit before calling Technical Support at (800) 245-6489.
Please call Technical Support at (800) 245-6489 with any questions. England’s Stove Works, Inc.
5
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
IMPORTANT INFORMATION
1.Check local installation codes for your area. Call your Homeowner’s Insurance representative for inspection of your stove’s installation.
2.Read and comply with the instructions in this manual.
3.This unit should be tested (dry run) before loading pellets for 20 minutes. The stove should automatically shut itself off after the 20-minute dry run.
4.Your stove is designed to burn Wood Pellets only. Burning pea coal, cherry pits, or anything other than wood pellets will void your warranty. Pellets with high ash content will burn dirty and require the unit to be cleaned more often. This unit is designed for use with ¼” diameter pellet fuel. Using pellets longer than 2” can bind the auger and require frequent manual removal.
5.Be sure your pellets are not damp or wet. Keep sawdust out of the unit.
6.Use three-inch (3”) U.L.-approved (ULC if Canada) PELLET VENT TWIST-LOCK PIPE when installing this stove and follow the manufacturer’s specifications for installation and clearances (we highly recommend Dura-Vent pellet twist-lock pipe) (AC-3000 kit, AC-33000 if Canada). For installations over 4000 ft. above sea level the exhaust should be vented with 4"pellet vent pipe (AC-3100 kit, AC-33100 if Canada). Even though this pipe interlocks, it is a good idea to seal all connections with high temperature silicone (AC-RTV3). Use at least three screws to secure the pipe to this unit’s exhaust blower. Also, if you do not use U.L.-approved twist-lock pellet pipe, be sure to use U.L.-approved Pellet Vent pipe, and fasten each joint of the pipe with at least three screws (ULC-approved if Canada).
Outside combustion air is mandatory for these units to work properly. Make this connection using a 1 7/8” I.D. metal pipe (steel, aluminum or copper) and coupler. Be sure to secure the pipe to the unit with a clamp or aluminum tape. The outside end should be covered (screened) to prevent any foreign matter from entering the system. Try to keep the number of bends in this pipe to a minimum. Our Part Number PU-OAK (Outside Air Kit with flex pipe) can be used.
NOTE: If an older unit, measure the opening to determine what size pipe to use.
NOTE: If the total run of the intake air connection exceeds 6’, use 3” metal pipe and coupler instead.
7.Regularly inspect the burn pot area and, if any crust forms, remove it with a poker.
8.The ash in the burn pot should be removed regularly, depending on your burn rate. The area to the right and left of the burn pot is for ash storage; keep the air holes in the burn pot clean for a more efficient burn. Check your exhaust system frequently. Refer to “Ash Removal and Disposal” section.
9.Keep pellets and all other combustible materials a safe distance from the unit.
10.This unit will require floor protection if installed on a combustible surface. The minimum floor protector should give at least one inch (1”) of protection at the rear, four inches (4”) on each side, and six inches (6”) minimum in the front of the unit.
11.Horizontal runs should not exceed four feet (4’) with a maximum vertical flue height of thirty five feet (35’). At fifteen feet (15’), the pipe should be increased to four inch (4”) pellet vent pipe.
12.This unit should be turned off and allowed to cool prior to cleaning. Any ashes should be kept in an airtight metal container and not disposed of until they are completely cooled.
13.Read the instructions thoroughly, including instructions concerning the digital control board, and save them for future reference.
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IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
14.Do not allow paint, chemicals or construction dust on or near your unit. Do not allow liquid or ANY foreign materials on or inside your unit. Shut your unit down and cover it when painting, construction or similar activity is taking place. Wipe and clean your unit after any construction is done in your home, or if any foreign material gets on or inside your unit. You may also need to remove the rear and side cover plates to your unit (unplug unit first) and vacuum and clean the motors and inside of your unit.
15.Improper gasket maintenance, including failure to replace gaskets, can cause air leaks resulting in smoke-backs. See Gaskets section of this manual, page 19.
16.Remember that, as with any appliance, there is user responsibility involved, including installation, operation and maintenance of this product. Be sure to check local codes, and call Technical Support at (800) 245-6489 if you have any questions.
17.Be sure to follow the directions of all manufacturers of third party products that you use, including exhaust pipe, etc. Never use gasoline, lantern fuel, charcoal lighter fluid, diesel fuel or any other flammable liquid to start the fire. If you manually start your unit, recommended fire starter materials are: Wax-impregnated wood chips, cardboard cubes or firestarter chips designed for pellet stoves (see section on Manually Starting Unit). Follow any manufacturer’s directions for these products, and NEVER place any firestarter on any hot surface or hot coals. Never apply any firestarter products of any kind to a hot surface or hot coals.
18.Basement Installation: We recommend basement installation be performed only by a professional installer. For basement installations, a 3” (three inch) pipe and coupler must be used for Outside Combustion Air, and a minimum clearance of 3’ (three feet) must be maintained from the ground to the pellet vent exhaust pipe outside the dwelling. Keep in mind that each
elbow used reduces draft by 15%; it is good practice to add 3’ (three feet) of vertical rise for each elbow used. Example: After the 2nd elbow used, have 6’ (six feet) of vertical rise before terminating your vent pipe.
UNIT PREPARATION
1.Attach the spring handle to the door by turning it counterclockwise.
Important: Also check hopper latches – must be tight so that the top is sealed to prevent back-burn.
2.Test your 110-volt outlet for current and then plug in the unit. (We highly recommend a surge protector for our pellet unit, as the control panel is electronic).
3.It is important to note that this stove is equipped with a dual auger system. The top auger runs intermittently and drops pellets to the bottom auger; the bottom auger runs constantly and simply pushes the pellets forward to the burn pot. The control board (“Heat Range”) setting determines the top auger feed rate.
4.The stove has a digital read-out control board and is started by pressing the “ON” touch pad. This will start the upper auger, bottom auger and exhaust blower. The room air blower will start later as the stove reaches the pre-set blower temperature (see “Control Board” section for further explanation).
5.Check to be sure both augers and the exhaust blower are operating before connecting the unit to the flue system. Be sure to “dry run” your unit for 20 minutes before connecting it to the flue (it should stop automatically after 20 minutes).
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IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
IMPORTANT NOTICE: This unit must be properly installed to prevent the possibility of a house fire or “smoke-back.” The instructions must be strictly adhered to.
Do not use makeshift methods or material which may compromise the installation. Your unit requires periodic maintenance and cleaning (refer to manual). Failure to maintain your unit may lead to a variety of problems, including but not limited to smoke spillage into the home. England’s will not be liable for consequential or indirect damages to property or persons resulting from the use of this product.
FLUE SYSTEM
Caution: Follow the pipe manufacturer’s installation instructions and directions for passing through combustible walls and ceilings. Be sure to check local codes in your area.
NOTE: See the installation drawing later in this manual (Illustration 1).
This unit is equipped with a negative draft system that pulls combustion air through the burn pot and pushes the exhaust air out of the dwelling. If this unit is connected to the flue system other than the way explained in this manual, it will not function properly.
For any of these installations, keep in mind that each elbow used reduces draft by 15%; it is good practice to add 3’ (three feet) of vertical rise for each elbow used. Example: After the 2nd elbow used, have 6’ (six feet) of vertical rise before terminating your vent pipe.
Pellet Vent Pipe
The UL approved (ULC if Canada) pellet vent pipe that we recommend is a twist lock system; however, it is still recommended that high temperature silicone (AC-RTV3) be used at each joint. England’s Stove Works recommends the use of Dura-Vent twist-lock pipe (AC-3000 kit, AC-33000 if Canada) - if you use other pipe, consult your local building codes and/or building inspectors, and secure each joint with at least three screws—see Important Information, above. Do not use “B” vent gas pipe or galvanized pipe with this unit. The pellet pipe is designed to disassemble for cleaning and should be checked several times during the burning season — pellet vent pipe is not furnished with the unit and must be purchased separately. For installations over 4000 ft. above sea level the exhaust should be vented with 4"pellet vent pipe (AC-3100 kit, AC-33100 if Canada). Do not install a flue damper of any kind in this system, and do not connect this unit to a flue system serving another heating appliance.
Through the Wall
To vent the unit through the wall, connect the pipe adapter to the exhaust motor adapter. If the exhaust adapter is at least eighteen inches (18”) above ground level, a straight section of pellet pipe can be used to initially pass through the wall (see Illustration 1). Your dealer or our factory should be able to provide you with a kit that will handle most of this installation, which will include a wall thimble that will allow the proper clearances through a combustible wall. Once outside the structure, a three-inch (3”) clearance should be maintained to the outside wall and a clean out tee should be placed on the pipe that extends through the wall. We recommend a minimum of three feet (3’) of vertical pipe with a 90-degree turn away from the house. At this point, a one-foot (1’) section and horizontal cap will complete the installation (see Illustration 1).
A wall strap should be placed just below the last 90-degree section to make the system more stable. If you live in an area that has heavy snowfall, it is recommended the installation be taller than three feet (3’) to get above the snowdrift line.
The same type installation can be used if your stove is below ground level by adding the clean-out section and vertical pipe inside until ground level is reached. However, we recommend basement installation be performed only by a professional installer. For basement installations, a 3” (three inch) pipe and coupler must be used for Outside Combustion Air, and a minimum clearance of 3’ (three feet) must be maintained outside the dwelling from the ground to the Pellet Vent Exhaust Pipe.
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IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
The through-the-wall installation is the least expensive and simplest installation. In a through-the-wall installation you should be mindful of the snowdrift line, as well as dead grass and leaves. We recommend a three foot (3’) minimum vertical rise on the inside or the outside of the dwelling.
Through the Ceiling
When venting the stove through the ceiling, the pipe is connected the same as through the wall, except the clean out tee is always on the inside of the house, and a 3” adapter is added before the clean-out tee. You must use the proper ceiling support flanges and roof flashing supplied by the pipe manufacturer -- follow the pipe manufacturer’s directions and Illustration 1 in this manual. It is important to note that if your vertical runs of pipe are more than fifteen feet (15’), the pellet vent pipe should be increased to four inches (4”) in diameter. Do not exceed four feet (4’) of pipe on a horizontal run, and do attempt to use the least number of elbows in the flue system. If an offset is used it is better to install a 45-degree elbow whenever possible. NOTE: Installing elbows may inhibit your draft by up to 15% per elbow.
Existing Flue System
If you are replacing a wood stove with a pellet unit the chimney or pipe should be thoroughly cleaned before proceeding with the installation. If connecting this stove to a factory built chimney, it may ONLY be a 6” flue, UL103 HT venting system (ULC S629 if Canada). Connection to any other factory built chimney may result in a poorly operating or dangerous stove installation. When connecting to an existing masonry chimney, the cross-sectional area of the flue must be considered. A chimney with a flue larger than 6” round (28.27 sq. in.) may require relining with an approved pellet stove chimney lining system. Make sure the chimney meets the minimum standards listed in NFPA 211 (A chimney professional can confirm this upon inspection).
Outside Air (Outside Combustion Air Intake)
Outside air is mandatory for this unit to operate properly. This unit has been designed and tested with this connection, because so many homes are airtight and there is not adequate combustion air available inside the dwelling. The air intake pipe is located on the bottom side of the burn pot (from the rear) and measures 1 ½” inside diameter (I.D.). The connection can be made with a metal 1 7/8 ” I.D. coupler and pipe (see “Important Information” section of manual), and should exit through the wall. Be sure to secure the pipe to the unit with a clamp or aluminum tape. The outside end of the pipe should be covered (screened) to prevent foreign matter from entering the system. Our Outside Air Kit (Part Number PU-OAK) can be used. If the unit is located below ground level, you will need to run the pipe up and then outside the dwelling. NOTE: If the total run of the connection exceeds 6’, if more than 2 elbows are used, or if a basement installation, use 3” metal pipe (and coupler) instead. Note: If an older unit, measure the opening to determine what size pipe to use or couple to.
Mobile Home Installation
Secure the heater to the floor using the two holes in the pedestal. If the unit is on a combustible surface, you will need to drill matching holes in the floor protection that you choose (see Floor Protection section). Do not disturb the structural integrity of the home, be sure the unit is permanently electrically grounded to the chassis of your home and remember that outside combustion air is mandatory.
WARNING: DO NOT INSTALL IN SLEEPING ROOM
CAUTION: THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL AND
CEILING/ROOF MUST BE MAINTAINED.
IMPROPER INSTALLATION: The manufacturer will not be held responsible for damage caused by the malfunction of a stove due to improper venting or installation.
Call 800-245-6489 and/or consult a professional installer if you have any questions.
IMPORTANT: Improper hook-up (too much pipe, too many elbows, etc.) will cause the unit not to operate. Call Technical Support (800-245-6489) if you have questions about your hook-up or if your unit will not operate.
9
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
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