Eaton Electrical 1000 User Manual

Power Xpert Gateway Series 1000 Card

®

User’s Guide

Class A EMC Statements

FCC Part 15

NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to

part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

Requesting a Declaration of Conformity

Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:

S Harmonized Standards: EN 50091-1-1 and EN 50091-2; IEC 60950 Third Edition

S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits

S EU Standard: EN 55022:1988+A1:2000+A2:2003, Class A/EN55022:1988+A1:2000+A2:2003

The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:

Eaton Power Quality Oy
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: [phone]
Fax: [phone]

93/68/EEC, Amending Directive 73/23/EEC
89/336/EEC, Council Directive relating to electromagnetic compatibility
92/31/EEC, Amending Directive 89/336/EEC relating to EMC

Eaton, Power Xpert, Powerware, and X-Slot are registered trademarks of Eaton Corporation or its subsidiaries and
affiliates. HyperTerminal is a registered trademark of Hilgraeve. Microsoft and Windows are registered trademarks
of Microsoft Corporation. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Modbus is a
registered trademark of Schneider Electric. OpenView is a trademark of Hewlett-Packard Company. IBM is a
registered trademark of International Business Machines Corporation. Linux is a registered trademark of Linus
Torvalds.

ECopyright 2007 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Eaton Corporation.

Table of Contents

1 Getting Started 1.......................................................

Installation Checklist 1...................................................................

Installing the Card 3.....................................................................

Connecting the Card 5...................................................................

IP Address Assignments 8.................................................................

Verifying IP Addresses (DHCP Enabled) 9...................................................

Assigning IP Addresses (DHCP Disabled) 11..................................................

Network Configuration 16..................................................................

2 Configuring the Card 19..................................................

Changing the Passwords 20................................................................

Setting the Date and Time 21...............................................................

Configuring SNMP Options 22...............................................................

Community Strings and Trap Recipients 22...................................................

Restricting SNMP Access 23.............................................................

System Location and System Contact 23.....................................................

Management from an SNMP NMS 24......................................................

Configuring Modbus TCP/IP Options 25........................................................

Configuring E-mail Notification 26............................................................

Configuring EMP Settings 28...............................................................

Configuring Auto Discovery Settings 29........................................................

3 Root Certificate Authority Installation 31.....................................

Installing Root CA with Microsoft Internet Explorer 6 32............................................

Installing Root CA with Microsoft Internet Explorer 7 40............................................

Installing Root CA with Mozilla Firefox 42......................................................

4 MIB Files 45...........................................................

Eaton PDU MIB 46.......................................................................

mainPDU 46.........................................................................

pduPanel 46.........................................................................

pduBreaker 46.......................................................................

Eaton EMP MIB 47.......................................................................

Eaton Alarms+Traps MIB 47................................................................

Eaton OID Assignments 47.................................................................

Entity MIB Files 47.......................................................................

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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TABLE OF CONTENTS

5 Modbus Registers 49....................................................

Modbus Register Addressing 50.............................................................

Modbus Function Codes 50..............................................................

Data Formats 50......................................................................

Data Addressing 51...................................................................

PDU/RPP Unit ID Numbers 52...............................................................

PDU/RPP Registers and Alarms 54............................................................

PDU/RPP Registers (FC 04) 54............................................................

PDU/RPP Alarms (FC 02) 57..............................................................

Panel Registers and Alarms 60..............................................................

Panel Summary Registers (FC 04) 60........................................................

Panel Alarms (FC 01 or 02) 63............................................................

Breaker Data and Alarms 64................................................................

Breaker #1 Data Registers (FC 04) 64.......................................................

Calculating Breaker Register Numbers 66....................................................

Breaker Alarms (FC 01 or 02) 67...........................................................

Environmental Monitoring Probe (FC 03 or 04) 68.................................................

6 Specifications 69.......................................................

7 Operation and Maintenance 71............................................

Front-Panel Indicator Descriptions 71..........................................................

DIPSwitchDescription 73.................................................................

Generating Log Files 74...................................................................

Upgrading the Card’s Firmware 74............................................................

8 Service and Support 75..................................................

Two-Year Limited Warranty (US and Canada) 76..................................................

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EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 1 Getting Started

NOTE If you have completed all sections in the Power Xpert Gateway Series 1000 Card
Quick Start Instructions, proceed to Chapter 2, “Configuring the Card,” on page 19.

This section explains:

S Checklist items needed for installation

S Installing the card

S Connecting the card

S Verifying or assigning the IP address

S Configuring the network settings

Installation Checklist

1. Verify that all of the following items are available:

- Eaton

®

Power Xpert Gateway (PXGX) Series 1000 Card package
contents (card, configuration cable, Ethernet cable, and quick
start instructions)

- Phillips screwdriver

- Available serial port (RS-232)

R

- HyperTerminal

(ships with Microsoft®Windows®) or equivalent

terminal emulation application

- Web browser (Internet Explorer or Mozilla

®

Firefox

®

recommended)

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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GETTING STARTED

2. Provide your local network administrator with the card’s MAC

address:

- MAC Address Port 1 _________________________

- MAC Address Port 2 _________________________

The MAC address for Port 1 is located on a label on top of the card.
To determine the MAC address of Port 2, increase the Port 1
address by one. For example: 0060261089A8 (Port 1),
0060261089A9 (Port 2).

3. Contact the local network administrator for the following network

settings:

- IP Address Port 1 (static address*) _________________________

- IP Address Port 2 (static address*) _________________________

- Gateway Address _________________________

- Subnet Mask _________________________

- DNS (name server) IP Address** _________________________

* The PXGX Series 1000 Card provides two network connections
(Port 1 and Port 2), each accessed with separate IP addresses. If
you are setting up the PXGX Series 1000 Card in a dynamic host
configuration protocol (DHCP) environment (default), the network
administrator must set up the DHCP server to provide a static
address each time the card makes a DHCP request. Use Port 2 only
if you need a redundant connection using a separate subnet.

** Obtain the Domain Name Server (DNS) IP address if you plan to
use host names.

4. If you need e-mail functionality, obtain the SMTP IP address or host

name. If using the SMTP host name, verify that you also have the
DNS IP address (see Step 3).

- SMTP (mail server) IP Address or
Host Name _________________________

2

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Installing the Card

GETTING STARTED

The hot-swappable PXGX Series 1000 Card can be installed without

®

turning off the Powerware

Power Distribution Unit (PDU) or

disconnecting the load.

To install the PXGX Series 1000 Card:

1. Verify that all six DIP switches on the card are in the off position

(see Figure 1).

ONOFF

Figure 1. Verify DIP Switches are OFF

2. Remove the X-Slot®cover from the PDU. Retain the screws.

NOTE If there is another card already installed with an attached communication cable,
disconnect the cable and then remove the card.

3. If not already done, record the MAC address for Port 1 and Port 2,

for future reference (see “Installation Checklist” on page 1).

4. To prevent electrostatic discharge (ESD), place one hand on a metal

surface such as the PDU panel.

5. Slide the card into the open slot and secure with the screws

removedinStep2(seeFigure2andFigure3).

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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GETTING STARTED

Figure 2. Install the PXGX Series 1000 Card

6. Connect an active Ethernet cable (supplied) to the Port 1 Ethernet

connector on the PXGX Series 1000 Card (see Figure 3).

If you are connecting a second network connection (separate
subnet), connect an active Ethernet cable (not supplied) to the
Port 2 Ethernet connector on the PXGX Series 1000 Card.

Figure 3. Secure the Card and Install the Ethernet Cable

7. If you know the card’s IP address, continue to “Network

Configuration” on page 16; otherwise, continue to the following
section, “Connecting the Card.”

4

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Connecting the Card

To connect the card to the computer and start the configuration:

1. Plug the RJ-45 end of the supplied configuration cable into the

NOTE Verify that you have used the port labeled “10101.” The other ports on the card do
not work for configuration.

GETTING STARTED

configuration port on the card labeled “10101” (see Figure 4).

Figure 4. Install Configuration Cable

2. Plug the other end of the serial cable into the serial COM port on

the computer.

3. Open your terminal emulation program (such as HyperTerminal).

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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GETTING STARTED

4. Select the serial connection (such as COM1). See Figure 5.

Figure 5. Select Serial Connection

5. Set the serial line to 9600 baud, No parity, 8 data bits, 1 stop bit,

andnoflowcontrol(seeFigure6).

Figure 6. Configure Port Settings

6

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

GETTING STARTED

6. Verify that the PDU is turned on.

7. After a few seconds, press Enter. The Network Settings menu

appears in approximately one minute (see Figure 7).

---------------------------------------------------------

---------------- Network Settings ----------------

---------------------------------------------------------

1. Ethernet Port 1 Settings

2. Ethernet Port 2 Settings

3. DNS Server (Primary) : [None]

4. DNS Server (Secondary) : [None]

5. Reset to Factory Defaults and Exit

0. Exit

Select an option ==> 1

Figure 7. Network Settings Menu

If the menu does not appear, press Enter again. If it still does not
appear, check the following conditions:

S Verify the serial line is set to 9600 baud, No parity, 8 data bits,

1 stop bit, and no flow control.

S If the serial line settings are correct, check the cabling to verify

all connections are secure.

S Verify that your terminal program is on the correct

communication port for the serial connection.

S Verify that the card has power (one or more LEDs on the card

are illuminated). The PDU should be on.

8. Continue to the following section, “IP Address Assignments.”

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GETTING STARTED

IP Address Assignments

Many IT managers prefer the convenience of DHCP for managing the IP
addresses of networked devices. With DHCP, the IT managers can
easily reassign IP addresses as the network structure changes. In some
cases, DHCP may not be available, or fixed IP addresses may be
preferred for the PXGX Series 1000 Card (for example, if some other
networked device needs to reach the card at a fixed address).

To verify the IP addresses assigned through DHCP, continue to
“Verifying IP Addresses (DHCP enabled).” To manually enter fixed IP
addresses for the card’s network connection, continue to “Assigning IP
Addresses (DHCP disabled),” on page 11.

NOTE By default, the PXGX Series 1000 Card requests an IP address via DHCP when
connected to a network.

8

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

GETTING STARTED

Verifying IP Addresses (DHCP Enabled)

To verify the IP address assignments:

1. Type 1 and press Enter on the Network Settings menu (see Figure 7

on page 7) to display the Network Settings: Ethernet Port 1 menu
(see Figure 8).

---------------------------------------------------------

------ Network Settings: Ethernet Port 1 ------

---------------------------------------------------------

1. Dynamic Addressing (DHCP) Enabled

2. IP Address 10.222.51.250

3. Subnet Mask 255.255.255.0

4. Default Gateway 10.222.51.254

MAC Address 00:60:26:10:89:A8
Link Status Enabled

0. Exit to previous menu

Select an option ==>

Figure 8. Ethernet Port 1 Menu

2. Verify and record the IP address for Port 1*.

3. Type 0 and press Enter to return to the Network Settings menu.

4. If you connected Ethernet Port 2 to a separate network, continue to

Step 5 to verify the assigned IP address. Otherwise, continue to
Step 8.

5. Type 2 and press Enter on the Network Settings menu to display the

Network Settings: Ethernet Port 2 menu.

6. Verify and record the IP address for Port 2*.

7. Type 0 and press Enter to return to the Network Settings menu.

8. Type 0 and press Enter to exit the utility.

* If the IP address field contains [None],pressEnter to return to the Network Settings menu and wait 60 seconds.
Repeat Steps 1 through 8. If the field remains [None], contact your local network administrator to verify that the
DHCP server is responding to requests.

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GETTING STARTED

9. Verify network communication by using a Web browser (see

Figure 9). Type the IP address of the card and select Go.

10. The login prompt appears. The user name and default password is

user for read-only information and admin for configuration
(read/write) options.

The PXGX Series 1000 Card Web page opens (see Figure 9).

Enter the Card’s IP Address

10

Figure 9. PXGX Series 1000 Card Web Page

11. If you logged in as admin, continue to Chapter 2, “Configuring the

Card” on page 19 for additional configuration options.

NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

GETTING STARTED

Assigning IP Addresses (DHCP Disabled)

NOTE You can also set network settings via the PXGX Series 1000 Card’s Web page
Network link (see “Network Configuration” on page 16).

To manually enter fixed IP addresses for the card after you have
connected it:

1. Type 1 and press Enter on the Network Settings menu (see

Figure 10) to display the Network Settings: Ethernet Port 1 menu
(see Figure 11).

---------------------------------------------------------

---------------- Network Settings ----------------

---------------------------------------------------------

1. Ethernet Port 1 Settings

2. Ethernet Port 2 Settings

3. DNS Server (Primary) : [None]

4. DNS Server (Secondary) : [None]

5. Reset to Factory Defaults and Exit

0. Exit

Select an option ==> 1

Figure 10. Network Settings Menu

---------------------------------------------------------

------ Network Settings: Ethernet Port 1 ------

---------------------------------------------------------

1. Dynamic Addressing (DHCP) Enabled

2. IP Address [None]

3. Subnet Mask [None]

4. Default Gateway [None]

MAC Address 00:60:26:10:89:A8
Link Status Enabled

0. Exit to previous menu

Select an option ==>

Figure 11. Ethernet Port 1 Menu

2. Type 1 and press Enter to display the DHCP control option (see

Figure 12).

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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GETTING STARTED

---------------------------------------------------------

------ Network Settings: Ethernet Port 1 ------

---------------------------------------------------------

1. Dynamic Addressing (DHCP) Disabled

2. IP Address [None]

3. Subnet Mask [None]

4. Default Gateway [None]

MAC Address 00:60:26:10:89:A8
Link Status Enabled

0. Exit to previous menu

Select an option ==> 1

Enable DHCP? (y/n): n

Figure 12. DHCP Control Option

3. Type n and press Enter to disable DHCP control.

4. To set the IP address, type 2 and press Enter. Type the IP address

and press Enter.

5. To set the subnet mask, type 3 and press Enter. Type the subnet

mask address and press Enter.

12

6. To set the gateway, type 4 and press Enter. Type the gateway

address and press Enter.

7. Type 0 to return to the Network Settings menu (see Figure 13).

---------------------------------------------------------

---------------- Network Settings ----------------

---------------------------------------------------------

1. Ethernet Port 1 Settings

2. Ethernet Port 2 Settings

3. DNS Server (Primary) : [None]

4. DNS Server (Secondary) : [None]

5. Reset to Factory Defaults and Exit

6. Save & apply all settings

0. Exit without saving

Select an option ==>

Figure 13. Network Settings Menu

8. If you connected Ethernet Port 2 to a separate network, continue to

Step 9 to assign the IP address for Port 2. Otherwise, continue to
Step 11.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

GETTING STARTED

9. Type 2 and press Enter on the Network Settings menu (see

Figure 10 on page 11) to display the Network Settings: Ethernet
Port 2 menu (see Figure 14).

----------------------------------------------------------

------ Network Settings: Ethernet Port 2 ------

----------------------------------------------------------

1. Dynamic Addressing (DHCP) Enabled

2. IP Address [None]

3. Subnet Mask [None]

4. Default Gateway [None]

MAC Address 00:60:26:10:89:A8
Link Status Enabled

0. Exit to previous menu

Select an option ==>

Figure 14. Ethernet Port 2 Menu

10. Repeat Steps 2 through 7 to assign the IP address and other

options for Port 2.

11. If you will be using host names for controlling access to the card,

type 3 and press Enter. Type the primary DNS server IP address and
press Enter.

Type 4 and press Enter. Type the secondary DNS server IP address
and press Enter (see Figure 15).

---------------------------------------------------------

---------------- Network Settings ----------------

---------------------------------------------------------

1. Ethernet Port 1 Settings

2. Ethernet Port 2 Settings

3. DNS Server (Primary) : 10.222.51.8

4. DNS Server (Secondary) : [None]

5. Reset to Factory Defaults and Exit

6. Save & apply all settings

0. Exit without saving
Select an option ==> 4

Figure 15. DNS Server Settings

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

13

GETTING STARTED

12. Type 6 and press Enter to save and apply all settings (see Figure 16).

13. Type y and press Enter to confirm that you want to save and apply

all settings and exit the utility.

---------------------------------------------------------

---------------- Network Settings ----------------

---------------------------------------------------------

1. Ethernet Port 1 Settings

2. Ethernet Port 2 Settings

3. DNS Server (Primary) : 10.222.51.8

4. DNS Server (Secondary) : 10.222.1.75

5. Reset to Factory Defaults and Exit

6. Save & apply all settings

0. Exit without saving
Select an option ==> 6
Save & apply all settings? (y/n): y

Figure 16. Save and Apply All Settings

14

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

GETTING STARTED

14. Verify network communication by using a Web browser (see

Figure 17). Type the IP address of the card and select Go.

15. The login prompt appears. The user name and default password is

user for read-only information and admin for configuration
(read/write) options.

The PXGX Series 1000 Card Web page opens (see Figure 17).

Enter the Card’s IP Address

Figure 17. PXGX Series 1000 Card Web Page

16. If you logged in as admin, continue to Chapter 2, “Configuring the

Card” on page 19 for additional configuration options.

NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

15

GETTING STARTED

Network Configuration

If you know the card’s IP address, you can configure the network
settings from the card’s Web page:

1. Open a Web browser, type the IP address of the card, and select

Go.

2. The login prompt appears. The user name and default password is

user for read-only information and admin for configuration
(read/write) options. Log in as admin.

The PXGX Series 1000 Card Web page opens (see Figure 18).

Enter the Card’s IP Address

16

Figure 18. PXGX Series 1000 Card Web Page

3. Select the Network link from the menu bar.

The Network Configuration Settings page appears. The page shows
the current network status for each port on the card (green
indicates the network is connected; red indicates the network is
disconnected).

4. You can enable or disable the DHCP control by activating or

deactivating the check box. The default is DHCP enabled.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

GETTING STARTED

5. If you will be using host names for controlling access to the card,

enter the Domain, as well as the DNS IP addresses in the
Nameserver fields.

6. If you will be using Simple Network Management Protocol (SNMP),

identify the physical location of the installed PDU/card (sysLocation
string) in the System location field. This value also appears in the
card’s Web page header bar.

Enter the information to identify someone to contact with questions
about this device (sysContact string) in the System contact field. For
example, you can type a person’s name, phone number,
department, e-mail address, or physical location.

7. You can also modify the card’s IP address, the subnet mask, and

the gateway address for Port 1 and Port 2 (IP address, Netmask,and
Gateway fields).

8. Click Apply to save the settings or Discard to cancel the changes.

9. Continue to Chapter 2, “Configuring the Card” on page 19 for

additional configuration options.

NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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GETTING STARTED

18

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 2 Configuring the Card

NOTE If DHCP is disabled and you will be using host names for servers, such as the mail
server, Network Time Protocol (NTP) server, SNMP hosts, Modbus
recipients, enter the IP address of your network DNS Server (see “Network Configuration” on
page 16).

NOTE You must be logged in as admin to configure the card. Once you have logged in as
admin, it is important to completely exit the browser to set the security level back to the
standard read-only level.

®

/TCP hosts, or trap

This section explains:

S Changing the passwords

S Setting the date and time

S Configuring SNMP options and managing from an SNMP NMS

S Configuring Modbus TCP/IP options

S Configuring e-mail notification

S Configuring the Powerware Environmental Monitoring Probe (EMP)

S Configuring auto discovery settings

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CONFIGURING THE CARD

Changing the Passwords

The user name and default password is user for read-only information
and admin for configuration (read/write) options.

To change the passwords:

1. From the card’s Web page, click the Access Control link from the

menu bar.

2. To change the user password, enter the new password in the ’user’

password field. The characters appear as asterisks (*).

To change the admin password, log in as admin and enter the new
password in the ’admin’ password field. The characters appear as
asterisks (*).

3. Click Apply and then OK to save the settings. The password updates

and displays as a full row of asterisks.

NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level.

20

NOTE After you change the password, you will be prompted to enter the new password
the next time you navigate through the card’s Web page.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Setting the Date and Time

NOTE All selections are automatically converted to Coordinated Universal Time (UTC).

To set the date and time:

1. From the card’s Web page, click the Date/Time link from the menu

bar.

The default is to synchronize the date and time from the PC clock.

2. To synchronize the card with Network Time Protocol servers, select

Synchronize with NTP server(s) and type the IP addresses or host
names. You can synchronize the card with up to three NTP servers.

The NTP status is indicated in parentheses:

S Not running – Indicates that NTP is not running.

S Started, not synchronized – Indicates that NTP is running, but is not

yet synchronized with an NTP server or controlling the local
clock.

CONFIGURING THE CARD

S Synchronizing with NTP server – Indicates that NTP has

synchronized with the local clock, but is not yet synchronized
with an NTP server.

S Synchronized to XX, NTP stratum YY – Indicates that the card is

synchronized with an NTP server at IP address XX that is
operating at NTP Stratum YY.

NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).

NOTE When NTP status is Synchronized and there is a large discrepancy between the
PXGX Series 1000 Card time and the actual time, it may take 5–30 minutes for NTP to reset
the card to the proper time.

3. To set the time manually, select Set date/time manually and use the

pull-down menus to select the local date in mm/dd/yyyy format and
the local time in hh/mm/ss format.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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CONFIGURING THE CARD

4. To customize how the date appears in the card’s data and event

logs, select a Date format for logs option (mm/dd/yyyy, dd/mm/yyyy,
yyyy-mm-dd,ordd mmm yyyy). The default is mm/dd/yyyy.

5. To select the time zone for the card, specify the Timezone for Logs,

email, and connected device.

6. Click Apply and then OK to save the settings.

Configuring SNMP Options

This section describes the following SNMP configuration options:

S Configuring community strings and trap recipients

S Restricting SNMP access

S Setting system location and system contact

S Managing from an SNMP NMS

Community Strings and Trap Recipients

The default community strings are “public” for read-only, “private” for
read-write, and “public” for receiving traps.

22

The PXGX Series 1000 Card supports several event-related traps that
can be reported to the SNMP network management software. See
Chapter4,“MIBFiles,”onpage45formoreinformation.

To configure the SNMP options:

1. From the card’s Web page, click the SNMP link from the menu bar.

2. To change the community strings, type a new community string in

the appropriate field.

3. Click Add to add a new trap recipient entry to the list. An

IP/hostname field appears. Enter the IP address or host name for
the trap recipient.

NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

CONFIGURING THE CARD

4. Click Apply and then OK to save the settings.

5. Repeat Steps 3 and 4 for each additional trap recipient.

To remove a trap recipient, click Delete Last. Click OK when
prompted to remove the settings for the trap recipient entered last.

Restricting SNMP Access

To limit access to the card from trusted SNMP NMS hosts only:

1. From the card’s Web page, click the Access Control link from the

menu bar.

2. Activate the check box for SNMP access restricted by IP/hostname.

3. Type the trusted NMS host’s IP addresses or host names,

separated by a semi-colon, in the Trusted IPs/hostnames field.

NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).

4. Click Apply and then OK to save the settings.

System Location and System Contact

To set the system location and system contact:

1. From the card’s Web page, click the Network link from the menu

bar.

2. Enter the physical location of the installed Power Distribution Unit

(PDU)/card (sysLocation string) in the System location field. This
value also appears in the card’s Web page header bar.

3. Enter the information to identify someone to contact with questions

about this device (sysContact string) in the System contact field. For
example, you can type a person’s name, phone number,
department, e-mail address, physical location, or combination of
these items, such as “John Smith x123”.

4. Click Apply and then OK to save the settings.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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CONFIGURING THE CARD

Management from an SNMP NMS

To access the PXGX Series 1000 Card via SNMP:

1. Use these default Community strings:

GET Community string: public
SET Community string: private

2. From the card’s Web page, click the Documentation link from the

menu bar (or visit www.eaton.com/powerxpert) for the following
MIB files for the PXGX Series 1000 Card:

MIB Name Filename Description

Eaton PDU MIB EATON-PDU-MIB.txt Meters available from the PDU, including

identification, input, output, configuration,
tests, alarms, bypass, traps, panel data, and
circuit breaker data

Eaton EMP MIB EATON-EMP-MIB.txt Meters and settings for the EMP

Eaton Alarms+Traps MIB EATON-PXG-MIB.txt Alarms and notifications (traps)

Eaton Object Identifier (OID)
assignments

RFC 4133 Entity MIB ENTITY-MIB.txt Identification and description of each device

RFC 4268 Entity State MIB ENTITY-STATE-MIB.txt Five availability status meters for each

RFC 4268 Entity State MIB, part 2 ENTITY-STATE-TC-MIB.txt Possible state values for the Entity State MIB

EATON-OIDS.txt Base document for all OID assignments for

Eatons MIBs

attached to the card

device attached to the card

24

Add these files to the MIB database of your SNMP management
software (such as HP OpenViewt IBM

R

,

NetManager).

3. Use the facilities provided by the SNMP management software to

access the individual MIB objects. See Chapter 4, “MIB Files,” on
page 45 for more information.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Director, and Sun

Configuring Modbus TCP/IP Options

To limit access to the card from trusted Modbus TCP/IP addresses only:

1. From the card’s Web page, click the Access Control link from the

menu bar.

2. Activate the check box for Modbus-TCP access restricted by

IP/hostname.

3. Type the trusted host’s IP addresses or host names, separated by a

semi-colon, in the Trusted IPs/hostnames field.

NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).

NOTE If the SMTP server does not use Port 25, append the port to the IP address (for
example, mysmtpserver:33).

4. Click Apply and then OK to save the settings.

For information on Modbus registers, see Chapter 5, “Modbus
Registers,” on page 49.

CONFIGURING THE CARD

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25

CONFIGURING THE CARD

Configuring E-mail Notification

You may use the PXGX Series 1000 Card to inform selected e-mail
accounts of events and changes in status as they occur in the PDU or to
provide a status message at a predetermined time.

To configure e-mail notification:

1. From the card’s Web page, click the Email link from the menu bar.

2. Enter the IP address or host name of the SMTP Server IP/hostname

(mail server) that will be used to send the e-mail messages.

3. If you need to enter a user name and password for the SMTP

server, click Advanced SMTP settings....

If you have made changes to the E-mail page, click OK to save the
settings; otherwise, click Cancel. The Advanced SMTP
Configuration Settings page appears.

Enter the user name and password in the SMTP username and SMTP
password fields.

26

You can specify a “from” e-mail address in the SMTP “From” Address
field (for example, PDU_1@10.222.10.111).

Click Apply to save the settings and return to the previous screen.

4. You can specify events to trigger an e-mail to be sent to all

recipients. Click Configure to select the events.

Click OK to save the settings; otherwise, click Cancel. The Email
Event Trigger Configuration Settings page appears.

You can select all, deselect all, or select specific event check boxes
for e-mail notification.

Click Apply to save the settings and return to the previous screen.

Test the event e-mail function by selecting Test Event Email.A
sample e-mail is sent for the first trigger event that is selected and
saved.

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CONFIGURING THE CARD

5. The e-mail Recipients are numbered. Select a number for a recipient.

You can select different options for each recipient (Steps 6
through 10).

After you enter and save an e-mail address, the Recipients list
updates to show the recipient number and the corresponding e-mail
address.

6. The default (True) is to send an e-mail when an event is activated

and when it clears. Select False in the appropriate Send on event...
fields to change these notification settings.

7. The default (True) is to attach an event log file, a data log file, and a

PDU identification file to the Event e-mails. (These files are always
attached to the Daily e-mails.) Select False in the appropriate
Attach... fields to remove these attachments from the Event e-mails.

8. The default (True) is to send a daily status report. Select False in the

Send periodic status field to cancel the status e-mails, or change the

number of Days between periodic status email to receive them less
frequently.

9. Specify the Time of day to send the e-mail (in 24-hour format, PXGX

Series 1000 Card time).

10. Enter the recipient’s e-mail address in the To field.

11. Click Apply to save the e-mail settings.

12. Select the next number in the Recipients pull-down menu to add

another e-mail recipient.

Repeat Steps 6 through 11 for each additional e-mail recipient.

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CONFIGURING THE CARD

Configuring EMP Settings

NOTE Verify that the Power Xpert Gateway Card DIP switch #2 is set to the ON position,
enabling the card for communication with an EMP.

To configure the EMP settings:

1. From the card’s Web page, click the Environmental Monitoring Probe

link from the menu bar.

2. For Contact #1 and #2, enter the Contact Description,suchas

External Contact #1 and External Contact #2.

3. For Contact #1 and #2, select the Contact Type as Normally Open or

Normally Closed from the pull-down menu. Disabled is the default.

4. To set the temperature limits of the EMP, enter 0 to 70 degrees

Celsius for the Temperature Upper Limit and the Temperature Lower
Limit. The default for the upper limit is 70; the default for the lower
limit is 0.

5. Use the Temperature Hysteresis to control the alarm when the

current value is hovering around the limit. When the EMP
temperature measure activates the alarm, it can come out of the
alarm state only by dropping below the Temperature Hysteresis
value. Enter a value between 0 and 10 percent. The default is
2 percent.

28

6. To set the humidity limits of the EMP, enter 0 to 90 percent for the

Humidity Upper Limit and the Humidity Lower Limit. The default for the
upper limit is 90; the default for the lower limit is 0.

7. Use the Humidity Hysteresis to control the alarm when the current

value is hovering around the limit. When the EMP humidity
measure activates the alarm, it can come out of the alarm state only
by dropping below the Humidity Hysteresis value. Enter a value
between 0 and 20 percent. The default is 2 percent.

8. Click Apply to save the settings.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Configuring Auto Discovery Settings

Configure the Auto Discovery settings so that the Power Xpert Software
can find the PXGX Series 1000 Card on the network automatically. The
card sends multicast discovery messages to any control Power Xpert
host monitoring the specified Listen port.

To configure the auto discovery settings:

1. From the card’s Web page, click the Auto Discovery link from the

menu bar.

2. The default Listen port is 1900. To modify, enter a value between

10000 and 65535.

3. The default Announce period is 600 seconds. To modify, enter a

value between 60 and 1800 seconds.

4. The default Announce TTL is 4 hops. To modify, enter a value

between 1 and 254.

CONFIGURING THE CARD

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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CONFIGURING THE CARD

30

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 3 Root Certificate Authority Installation

Improve the security of your PXGX Series 1000 Card on the Web by
installing a root certificate authority (CA). A CA is a trusted third-party
organization that issues digital certificates for use with encrypted digital
transactions. The digital certificate guarantees that the company holding
a certificate is who it claims to be.

You can use the card without installing a root CA (using http), but the
transactions will not be as secure as with the root CA (using https). The
performance of the card is not impacted by using secure transactions.

This section explains root CA installation for:

S Microsoft Internet Explorer 6

S Microsoft Internet Explorer 7

S Mozilla Firefox

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ROOT CERTIFICATE AUTHORITY INSTALLATION

Installing Root CA with Microsoft Internet Explorer 6

To install a certificate for the PXGX Series 1000 Card with Microsoft
Internet Explorer 6:

1. Open the browser, type the IP address of the card in the address
bar, and select Go. For example:

The Security Alert window opens (see Figure 19).

https://10.222.51.236/

32

Figure 19. Security Alert Window

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

ROOT CERTIFICATE AUTHORITY INSTALLATION

2. Click the View Certificate button.

The Certificate window opens (see Figure 20).

Figure 20. Certificate Window

NOTE The certificate cannot be verified yet because it is issued by a nontrusted CA.

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ROOT CERTIFICATE AUTHORITY INSTALLATION

3. Select the Certification Path tab.

The root CA is displayed as “Power Xpert Gateway Card” and the
issued certificate is shown as the device’s IP address (see
Figure 21).

4. Select Power Xpert Gateway Card.

34

Figure 21. Certification Path Window

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

ROOT CERTIFICATE AUTHORITY INSTALLATION

5. Click View Certificate.

A new Certificate window opens for the CA (see Figure 22).

Figure 22. Certification Window for the Power Xpert Gateway Card

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

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ROOT CERTIFICATE AUTHORITY INSTALLATION

6. Click Install Certificate....

The Certificate Import Wizard window opens (see Figure 23).

36

Figure 23. Certificate Import Wizard

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

ROOT CERTIFICATE AUTHORITY INSTALLATION

7. Click Next.

The Certificate Store window opens, prompting you to specify a
certificate store (see Figure 24).

Figure 24. Certificate Store Window

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ROOT CERTIFICATE AUTHORITY INSTALLATION

8. Verify that the default setting, Automatically select the certificate
store ..., is selected.

9. Click Next.

The certificate wizard displays a final verification (see Figure 25).

38

Figure 25. Verifying the Certificate Import Settings

10. Click Finish to complete the wizard.

A message box similar to Figure 26 opens:

Figure 26. Security Warning Message

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

ROOT CERTIFICATE AUTHORITY INSTALLATION

11. Click Yes to install the CA.

A new dialog box window opens to verify that the import was
successful.

12. Close all windows except for the original Security Alert window

(see Figure 19 on page 32).

13. Click View Certificate.

An updated Certificate window opens showing a trusted certificate
(see Figure 27).

14. Click OK.

Figure 27. Updated Certificate Window

15. The installation process is complete. You can now access the card

using the https protocol (for example, https://10.222.51.236).

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39

ROOT CERTIFICATE AUTHORITY INSTALLATION

Installing Root CA with Microsoft Internet Explorer 7

To install a certificate for the PXGX Series 1000 Card with Microsoft
Internet Explorer 7:

1. Open the browser and type the IP address of the card followed by
the path “/ca.html” in the address bar. For example:

http://10.222.51.236/ca.html

The following window displays (see Figure 28):

40

Figure 28. Internet Explorer 7 Window

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

ROOT CERTIFICATE AUTHORITY INSTALLATION

2. Click Root CA Certificate.

A File Download warning window opens (see Figure 29).

Figure 29. File Download Warning

3. Click Open.

The Certificate Window opens (see Figure 20 on page 33).

4. Follow the remaining steps for using Internet Explorer 6 (Step 3 on

page 34 through Step 15 on page 39).

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ROOT CERTIFICATE AUTHORITY INSTALLATION

Installing Root CA with Mozilla Firefox

To install a certificate for the PXGX Series 1000 Card with Mozilla
Firefox:

1. Open the browser and type the IP address of the card followed by
the path “/ca.html” in the address bar. For example:

http://10.222.51.236/ca.html

The following window displays (see Figure 30):

42

Figure 30. Mozilla Firefox Window

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

ROOT CERTIFICATE AUTHORITY INSTALLATION

2. Click Root CA Certificate.

Firefox opens the Downloading Certificate window (see Figure 31).

Figure 31. Downloading Certificate Window

3. If desired, click View to manually examine the contents of the

certificate.

4. Click the Trust this CA to identify web sites check box option.

5. Click OK to complete the installation process.

The installation process is complete. You can now access the card
using the https protocol (for example, https://10.222.51.236).

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ROOT CERTIFICATE AUTHORITY INSTALLATION

44

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 4 MIB Files

This chapter describes the Management Information Base (MIB) files
available with the card. A MIB is an information repository residing on a
device in a communication network. Network management software
uses a device’s MIB to manage the device. Every manageable device on
a network has a MIB consisting of one or more files that list information
about the device.

Use the facilities provided by your Simple Network Management
Protocol (SNMP) management software to access the individual MIB
objects. The objects define the information available about your Power
Distribution Unit (PDU) or Remote Power Panel (RPP).

You can configure a device so that it generates a trap if a certain
condition occurs, such as an alarm clearing. The trap is sent to the
management station to inform it of the occurrence.

This chapter contains an overview of MIB definitions for each of the MIB
files:

S Eaton PDU MIB

S Eaton EMP MIB

S Eaton Alarms+Traps MIB

S Eaton OID Assignments

S RFC 4133 Entity MIB

S RFC 4268 Entity State MIB

S RFC 4268 Entity State MIB, part 2

See the MIB files for detailed information about each MIB object.

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45

MIB FILES

Eaton PDU MIB

The Eaton PDU MIB module contains objects and notifications for PDU,
Panel, and Breaker information levels:

S mainPDU

S pduPanel

S pduBreaker

mainPDU

Objects in this group describe the main PDU in the system. This group
has three subgroups:

S Nameplate Ratings subgroup. These objects provide the nominal

rating values for the PDU.

S Input Meters subgroup. These objects provide input meter values for

the PDU. The subgroup contains a table of meters by phase (normally
three-phase)

S Output Meters subgroup. These objects provide output meter values

for the PDU. The subgroup contains a table of meters by phase
(normally three-phase)

46

pduPanel

Objects in this group provide the nominal values for each panel. The
group contains a table of meters by phase (normally three-phase) and
tables of meters and ratings that are not dependent on an individual
phase.

pduBreaker

Objects in this group provide the nominal values for each breaker. The
group contains a table of meters by phase (normally three-phase) and
tables of meters and ratings that are not dependent on an individual
phase.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Eaton EMP MIB

Objects in this group are provided by the EMP and include temperature
and humidity readings, alarming limits, the two contacts readings, and
setup information. The group contains a table of values for
environmental contact sensing (normally two digital inputs for
monitoring all contacts).

Traps are sent in response to EMP changes to indicate the type of
alarm, alarm acknowledgement, and alarm clearing.

Eaton Alarms+Traps MIB

Objects in this group provide a table of active alarms and a count of
alarms currently active. The notification traps provided are triggered by
the publishing of an alarm or event.

Eaton OID Assignments

These objects document all the object identifier assignments for Eaton
products.

MIB FILES

Entity MIB Files

The objects in these MIB files provide information standard in the
industry:

S The RFC 4133 Entity MIB provides standard objects for identifying

and describing devices attached to the card.

S The RFC 4268 Entity State MIB provides availability status measures

for each device.

S The RFC 4268 Entity State MIB Part 2 provides possible state values

for the Entity State MIB.

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47

MIB FILES

48

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 5 Modbus Registers

This chapter describes how to address a specific Power Distribution Unit
(PDU) or Remote Power Panel (RPP), a specific panel in a PDU or RPP,
and a specific breaker in a panel using Modbus TCP/IP.

NOTE To obtain the panel or circuit breaker data, the PDU/RPP must have the Energy
Management System (EMS) Level 3 option installed.

A PDU/RPP distributes power through one or more circuit breaker
panels. Each panel consists of several circuit breakers. Each circuit
breaker monitors more than 30 parameters, such as voltage, current,
power, and alarms. The value of each parameter is stored in a
corresponding Modbus data register.

Because there are many panels in a PDU/RPP, it is necessary to identify
a specific breaker and specify the panel containing that breaker. It is
likely that Breaker #5 in Panel #1 has different data than Breaker #5 in
Panel #7.

The tables in this chapter list the names of the PDU/RPP parameters and
their corresponding Modbus registers for:

S PDU/RPP summary data

S Panel summary data

S Breaker data

The values of the parameters can be read over an Ethernet network by
using Modbus TCP/IP building monitoring programs or Modbus TCP/IP
analyzer programs.

NOTE Some Modbus programs provide an option for zero- or one- based addressing. Select
the option for zero-based addressing. The Modbus numbering scheme for the PDU/RPP starts
at 0, so physical coil number 1 corresponds to Modbus register number 0, coil number 2
corresponds to Modbus register number 1, and so on.

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MODBUS REGISTERS

Modbus Register Addressing

This section describes Modbus function codes, data formats, and data
addressing.

Modbus Function Codes

The PDU/RPP registers are read using Modbus Function Codes (FC). For
most PDU/RPP registers, FC 04 is used. The PDU/RPP supports the
following hex function codes:

Table 1. Function Codes

FC Hex Description Use

01 0x01 Read Coil Status Supported for compatibility purposes

02 0x02 Read Discrete Inputs Single input data, such as alarms and

03 0x03 Read Holding Registers Supported for compatibility purposes

04 0x04 Read Input Registers Analog data (most string and numeric

05 0x05 Write Single Coil For future use

06 0x06 Write Single Register For future use

0F 0x0F Write Multiple Coils For future use

10 0x10 Write Multiple Registers For future use

discrete contacts

data types), such as voltage

50

Data Formats

Modbus programs usually provide an option for viewing various data
types. Refer to your Modbus program documentation for detailed
information on viewing data options.

A register is 16 bits (two bytes). The PDU/RPP supports the following
data types:

S STRING – A string of ASCII characters (two per register). Consult the

Size parameter to find the string’s length for a given entry (it is a
multiple of two so that entries are register-aligned).

S FLOAT – A 32-bit IEEE754 floating point number. FLOATs are always

two registers.

S UINT – An unsigned integer. Consult the Size parameter to find the

integer’s size for a given entry (it is a multiple of two so that entries
are register-aligned).

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MODBUS REGISTERS

S TIME – The Time type (ymdhms) consists of six bytes specifying the

year, month, day, hour, minutes, and seconds. The bytes are stored
in hexadecimal format. If your Modbus application displays the
individual bytes in a register, view the bytes using the decimal option.
Otherwise, the bytes are best viewed by displaying the two-byte
register in a binary format and translating each byte to decimal.

For example, if today is May 17, 2007 and the time is 10:45 and
20 seconds, viewing each hex byte in decimal would yield the
following data, which is viewable as the year (07), month (05),
day (17), hour (10), minutes (45), and seconds (20):

07 05 17 10 45 20

S BOOL – A binary (Boolean) value of 0 or 1. BOOL is usually assigned to

discrete input alarms.

Data Addressing

The register addresses and sizes listed in Table 3 through Table 9,
starting on page 54, specify an address for each entry. If a data type
spans multiple registers (such as a FLOAT), lower addressed registers
map to higher-order parts of the value. Within each register, data is in
most significant bit (MSB) first format.

NOTE A Modbus register contains two bytes. Therefore, the number of registers
containing the information can be obtained by dividing the bytes by two. For example, the
vendor name in Table 3 on page 54 can be obtained by reading 32 Modbus registers starting
at register 1001.

NOTE If a register is not supported in a particular device, an exception response is
returned.

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MODBUS REGISTERS

PDU/RPP Unit ID Numbers

Because the PDU/RPP consists of several panels of circuit breakers, set
the Unit ID in the Modbus program to specify a specific PDU/RPP, a
specific panel, or a specific breaker (see Table 2).

The PDU/RPP has a Unit ID of 0, 1, or 255. The same PDU/RPP
information can be obtained from any of these IDs. See “PDU/RPP
Registers and Alarms” on page 54 for more information.

The panel Unit IDs range from 2 to 17. These summary data panel
registers contain the total information for all the breakers in a specific
panel. For example, the registers show the sum total current for each
phase distributed by all the breakers. See “Panel Registers and Alarms”
on page 60 for more information.

The breaker Unit IDs range from 18 to 33. These registers provide
individual breaker data for the specified panel. See “Breaker Data and
Alarms” on page 64 for more information on identifying specific breaker
registers.

If there is an optional Environmental Monitoring Probe (EMP) installed,
use Unit ID 254 to obtain EMP data. See “Environmental Monitoring
Probe (FC 03 or 04)” on page 68 for more information.

52

Table 2. PDU/RPP Unit ID Numbers

Unit ID Description

0 PDU/RPP Summary Data

1 PDU/RPP Summary Data

2 Panel #1 Summary Data

3 Panel #2 Summary Data

4 Panel #3 Summary Data

5 Panel #4 Summary Data

6 Panel #5 Summary Data

7 Panel #6 Summary Data

8 Panel #7 Summary Data

9 Panel #8 Summary Data

10 Panel #9 Summary Data

11 Panel #10 Summary Data

12 Panel #11 Summary Data

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Table 2. PDU/RPP Unit ID Numbers (continued)

DescriptionUnit ID

13 Panel #12 Summary Data

14 Panel #13 Summary Data

15 Panel #14 Summary Data

16 Panel #15 Summary Data

17 Panel #16 Summary Data

18 Panel #1 Breaker Data

19 Panel #2 Breaker Data

20 Panel #3 Breaker Data

21 Panel #4 Breaker Data

22 Panel #5 Breaker Data

23 Panel #6 Breaker Data

24 Panel #7 Breaker Data

25 Panel #8 Breaker Data

26 Panel #9 Breaker Data

27 Panel #10 Breaker Data

28 Panel #11 Breaker Data

29 Panel #12 Breaker Data

30 Panel #13 Breaker Data

31 Panel #14 Breaker Data

32 Panel #15 Breaker Data

33 Panel #16 Breaker Data

254 Environmental Monitoring Probe

255 PDU/RPP Summary Data

MODBUS REGISTERS

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MODBUS REGISTERS

PDU/RPP Registers and Alarms

This section contains information for the PDU/RPP Registers (FC 04) and
PDU/RPP Alarms (FC 02).

PDU/RPP Registers (FC 04)

To read the vendor name in the PDU/RPP, set the Modbus program to
Unit ID 1 and register 1001:

IP: <IP address of PDU/RPP>
Unit ID: 1
Starting Register: 1001
Number of registers: 32
Function Code: 04

The PDU/RPP returns 32 registers containing up to 64 characters. There
are two ASCII characters per register, so the vendor name could be
displayed as POWERWARE.

Table 3. PDU/RPP Registers (FC 04)

54

Name Register Data Type Bytes

Vendor Name 1001 STRING 64

Model Name 1033 STRING 64

Display Name 1065 STRING 64

Device Type 1097 UINT 4

Device ID 1099 UINT 4

Device Guid 1103 STRING 40

Serial Number 1123 STRING 64

Conn Style 1159 UINT 2

Device Comm Address 1160 STRING 64

Device Baud Rate 1192 UINT 4

Time Sync Period 1194 UINT 4

Data Update Period 1196 UINT 4

Device VAR Rating 1198 UINT 4

Device Volts In Rating 1204 UINT 4

Device Volts Out Rating 1206 UINT 4

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

MODBUS REGISTERS

Table 3. PDU/RPP Registers (FC 04) (continued)

BytesData TypeRegisterName

Number of Phases 1208 UINT 2

Parallel System Flag 1209 UINT 2

Number of Controlled Banks 1210 UINT 2

Device Topology 1211 UINT 2

Asset ID 1324 STRING 128

Number of Panels 1453 UINT 2

Status 3000 UINT 2

Redundant State 3004 UINT 2

Horn Status 3005 UINT 2

Enter Admin State 3047 UINT 2

Enter Operating State 3048 UINT 2

Enter Readiness State 3049 UINT 2

Enter Alarm State 3050 UINT 2

Enter Standby State 3051 UINT 2

ACVinPhaseAB 4028 FLOAT 4

ACVinPhaseBC 4030 FLOAT 4

ACVinPhaseCA 4032 FLOAT 4

ACVinPhaseA 4040 FLOAT 4

ACVinPhaseB 4042 FLOAT 4

ACVinPhaseC 4044 FLOAT 4

AC V out Phase A 4046 FLOAT 4

AC V out Phase B 4048 FLOAT 4

AC V out Phase C 4050 FLOAT 4

ACVratioAin 4154 FLOAT 4

ACVratioBin 4156 FLOAT 4

ACVratioCin 4158 FLOAT 4

AC V ratio A out 4160 FLOAT 4

AC V ratio B out 4162 FLOAT 4

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MODBUS REGISTERS

Table 3. PDU/RPP Registers (FC 04) (continued)

BytesData TypeRegisterName

AC V ratio C out 4164 FLOAT 4

AC I Gnd 5008 FLOAT 4

AC I in A 5022 FLOAT 4

AC I in B 5024 FLOAT 4

AC I in C 5026 FLOAT 4

AC I out A 5028 FLOAT 4

AC I out B 5030 FLOAT 4

AC I out C 5032 FLOAT 4

AC I out N 5034 FLOAT 4

AC I out A Limit 5038 FLOAT 4

AC I out B Limit 5040 FLOAT 4

AC I out C Limit 5042 FLOAT 4

AC I ratio A in 5094 FLOAT 4

AC I ratio B in 5096 FLOAT 4

AC I ratio C in 5098 FLOAT 4

AC I ratio A out 5100 FLOAT 4

AC I ratio B out 5102 FLOAT 4

AC I ratio C out 5104 FLOAT 4

Watts in Total 6022 FLOAT 4

Watts out Total 6024 FLOAT 4

VA in Total 6086 FLOAT 4

VA out Total 6088 FLOAT 4

PF Disp out 6202 FLOAT 4

PF Disp in 6204 FLOAT 4

Output kW Hours 7002 FLOAT 4

I A in THD 8008 FLOAT 4

I B in THD 8010 FLOAT 4

I C in THD 8012 FLOAT 4

56

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

MODBUS REGISTERS

Table 3. PDU/RPP Registers (FC 04) (continued)

I A out THD 8014 FLOAT 4

I B out THD 8016 FLOAT 4

I C out THD 8018 FLOAT 4

VA in THD 8042 FLOAT 4

VB in THD 8044 FLOAT 4

VC in THD 8046 FLOAT 4

VA in THD 8048 FLOAT 4

VB in THD 8050 FLOAT 4

VC in THD 8052 FLOAT 4

CFph A out 8312 FLOAT 4

CFph B out 8314 FLOAT 4

CFph C out 8316 FLOAT 4

Output Frequency 11002 FLOAT 4

Input Frequency 11004 FLOAT 4

Current Time 12203 TIME 6

BytesData TypeRegisterName

PDU/RPP Alarms (FC 02)

The PDU/RPP monitors the condition of several parameters and can
activate an alarm status if a parameter is out of range. For example, if
the input frequency is too high or too low, the PDU/RPP can set the
Input Frequency Fault Alarm.

To read the Input Frequency Fault Alarm, set the Modbus program to
Unit ID 1 and coil address 1008:

IP: <IP address of PDU>
Unit ID: 1
Starting Register: 1008
Number of Registers: 1
Function Code: 02

The PDU/RPP returns a single register that is a BOOL value (0 or 1),
indicating if the alarm is active or not active.

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MODBUS REGISTERS

Table 4. PDU/RPP Alarms (FC 02)

Name Register Data Type

AC Input Over Volts 1006 BOOL

AC Input Under Volts 1007 BOOL

Input Frequency Fault 1008 BOOL

AC Output Over Volts 1009 BOOL

AC Output Under Volts 1010 BOOL

AC Output Frequency Fault 1011 BOOL

Remote EPO 1012 BOOL

Building Alarm 4 1016 BOOL

Building Alarm 3 1017 BOOL

Building Alarm 2 1018 BOOL

Building Alarm 1 1019 BOOL

Output Overload 1025 BOOL

System Bus Overload 1050 BOOL

NV Memory Failure 1053 BOOL

Internal Comm Failure 1062 BOOL

Input Phase Rotation 1089 BOOL

Emergency Shutdown 1093 BOOL

Overload A 1139 BOOL

Overload B 1140 BOOL

Overload C 1141 BOOL

Overload High Phase A 1142 BOOL

Overload High Phase B 1143 BOOL

Overload High Phase C 1144 BOOL

Overload Extreme Phase A 1145 BOOL

Overload Extreme Phase B 1146 BOOL

Overload Extreme Phase C 1147 BOOL

Xformer Over Temperature 1164 BOOL

Check Modem 1174 BOOL

Configuration Error 1182 BOOL

System Notice Active 1185 BOOL

58

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

MODBUS REGISTERS

Table 4. PDU/RPP Alarms (FC 02) (continued)

Data TypeRegisterName

System Alarm Active 1186 BOOL

Inverter Rotation 1192 BOOL

Invalid Board ID 1195 BOOL

Output Watts Overload 1197 BOOL

Xformer Over Temp Warning 1210 BOOL

Input THD High A 1212 BOOL

Input THD High B 1213 BOOL

Input THD High C 1214 BOOL

Output THD High A 1215 BOOL

Output THD High B 1216 BOOL

Output THD High C 1217 BOOL

Neutral Overload Warning 1218 BOOL

Neutral Overload 1219 BOOL

Ground Current Warning 1220 BOOL

Ground Current Overload 1221 BOOL

V Input THD Warning A 1222 BOOL

V Input THD Warning B 1223 BOOL

V Input THD Warning C 1224 BOOL

I Input THD Warning A 1225 BOOL

I Input THD Warning B 1226 BOOL

I Input THD Warning C 1227 BOOL

V Output THD Warning A 1228 BOOL

V Output THD Warning B 1229 BOOL

V Output THD Warning C 1230 BOOL

I Output THD Warning A 1231 BOOL

I Output THD Warning B 1232 BOOL

I Output THD Warning C 1233 BOOL

Panel Phase A Loss 1235 BOOL

Panel Phase B Loss 1236 BOOL

Panel Phase C Loss 1237 BOOL

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MODBUS REGISTERS

Table 4. PDU/RPP Alarms (FC 02) (continued)

Branch Breaker Overload Warning 1249 BOOL

Branch Breaker Overload 1250 BOOL

Branch Breaker Disconnected 1252 BOOL

Main Breaker Overload Warning 1253 BOOL

Main Breaker Overload 1254 BOOL

Primary Breaker Open 1256 BOOL

Primary Breaker Tripped 1257 BOOL

Secondary Breaker Open 1258 BOOL

Secondary Breaker Tripped 1259 BOOL

Input Phase Rotation 1477 BOOL

Panel Registers and Alarms

This section contains information for the Panel Summary Registers
(FC 04) and the Panel Alarms (FC 01 or 02).

Data TypeRegisterName

60

Panel Summary Registers (FC 04)

NOTE The panel can be wired for either a wye (phase to neutral) or a delta
(phase-to-phase) configuration. The registers contain only the data supported by the wired
configuration. For example, if the panel is wired in a wye configuration, the voltages AN, BN,
and CN are available, but the voltages AB, BC, and CA are not available (an exception code is
returned). Refer to the actual panel for the wiring configuration.

Table 5 shows the registers that contain summary data for the panel.
The registers contain the total information for all the breakers in the
panel.

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MODBUS REGISTERS

For example, the AC Voltage between Phase A and Neutral is available
in register 4010. To read the AC Voltage in Phase A at Panel #1, set the
Modbus program to Unit ID 2 and register 4010:

IP: <IP address of PDU/RPP>
Unit ID: 2
Starting Register: 4010
Number of Registers: 2
Function Code: 04

To read the AC Voltage in Phase A at Panel #4, set the Modbus program
to Unit ID 5 and register 4010:

IP: <IP address of PDU/RPP>
Unit ID: 5
Starting Register: 4010
Number of Registers: 2
Function Code: 04

Table 5. Panel Summary Registers (FC 04)

Name Register Data Type Bytes

Display Template 1000 UINT 2

Vendor Name 1001 STRING 64

Model Name 1033 STRING 64

Display Name 1065 STRING 64

Serial Number 1123 STRING 64

Device Volts Rating 1202 UINT 4

Number of Phases 1208 UINT 2

Asset ID 1324 STRING 128

Breaker Rating 1453 UINT 2

Breaker Warning 1456 UINT 2

Breaker Overload 1457 UINT 2

Neutral Current Alarm 1459 UINT 2

Enter Admin State 3047 UINT 2

Enter Operating State 3048 UINT 2

Enter Readiness State 3049 UINT 2

Enter Alarm State 3050 UINT 2

Enter Standby State 3051 UINT 2

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MODBUS REGISTERS

Table 5. Panel Summary Registers (FC 04) (continued)

BytesData TypeRegisterName

ACVAN 4010 FLOAT 4

ACVBN 4012 FLOAT 4

ACVCN 4014 FLOAT 4

AC V MAX AN 4296 FLOAT 4

AC V MAX BN 4298 FLOAT 4

ACVMAXCN 4300 FLOAT 4

AC I in A 5002 FLOAT 4

AC I in B 5004 FLOAT 4

AC I in C 5006 FLOAT 4

AC I in N 5010 FLOAT 4

AC I MAX A 5164 FLOAT 4

AC I MAX B 5166 FLOAT 4

AC I MAX C 5168 FLOAT 4

AC I MAX N 5170 FLOAT 4

Percent Full Load Current A 5185 FLOAT 4

Percent Full Load Current B 5186 FLOAT 4

Percent Full Load Current C 5188 FLOAT 4

Watts Total 6006 FLOAT 4

Watts Total MAX 6014 FLOAT 4

VA Total 6070 FLOAT 4

VA Total MAX 6078 FLOAT 4

PF Disp Total 6219 FLOAT 4

PF Disp Sys MIN 6268 FLOAT 4

PF Disp Sys MAX 6288 FLOAT 4

Watts Total MIN 6356 FLOAT 4

VA MIN 6364 FLOAT 4

kW Hour 7618 FLOAT 4

Monthly kW Hour 7620 FLOAT 4

Yearly kW Hour 7622 FLOAT 4

Frequency 11000 FLOAT 4

62

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

MODBUS REGISTERS

Table 5. Panel Summary Registers (FC 04) (continued)

BytesData TypeRegisterName

MIN Frequency 11022 FLOAT 4

MAX Frequency 11027 FLOAT 4

Panel Alarms (FC 01 or 02)

Table 6 lists the panel alarms. They are not registers, but are discrete
inputs and are read using FC 01 or FC 02.

To read the Main Breaker Overload alarm at Panel #4, set the Modbus
program to Unit ID 5 and coil address 1254:

IP: <IP address of PDU/RPP>
Unit ID: 5
Starting Register: 1254
Number of Registers: 1
Function Code: 02

Table 6. Panel Alarms (FC 01 or 02)

Name Coil/Status Address Data Type

Neutral Overload 1219 BOOL

Panel Under Voltage 1238 BOOL

Panel Over Voltage 1242 BOOL

Panel Under Over Frequency 1248 BOOL

Branch Breaker Overload Warning 1249 BOOL

Branch Breaker Overload 1250 BOOL

Main Breaker Overload Warning 1253 BOOL

Main Breaker Overload 1254 BOOL

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MODBUS REGISTERS

Breaker Data and Alarms

This section contains:

S Names of breaker parameters along with the register numbers for

Breaker #1

S Instructions for calculating the register numbers for other breakers

S Breaker alarms

Breaker #1 Data Registers (FC 04)

To specify a specific breaker, use a Unit ID for breaker data along with
the register number for the specific breaker.

For example, “Watts in Phase A” is register 1055 for Breaker #1. This
statement is true for any panel. To specify a specific panel for breaker
data, use the panel’s Unit ID in the Modbus program. For Panel #6
(Unit ID 23), the Modbus program would be set as follows:

IP: <IP address of PDU/RPP>
Unit ID: 23
Starting Register: 1055
Number of registers: 2
Function code: 04

64

The Modbus program would return a value of the watts in Phase A for
Breaker #1 in Panel #6 of the PDU/RPP at the specified IP address.

Table 7. Breaker #1 Data Registers (FC 04)

Name Register Data Type Bytes

Display Name 1000 STRING 64

Number of Phases 1032 UINT 2

Breaker Rating 1033 UINT 4

Breaker Warning 1035 UINT 2

Breaker Overload 1036 UINT 2

AC Current Phase A 1037 FLOAT 4

AC Current Phase B 1039 FLOAT 4

AC Current Phase C 1041 FLOAT 4

AC MAX Current Phase A 1043 FLOAT 4

AC MAX Current Phase B 1045 FLOAT 4

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MODBUS REGISTERS

Table 7. Breaker #1 Data Registers (FC 04) (continued)

AC MAX Current Phase C 1047 FLOAT 4

Percent FL Current A 1049 FLOAT 4

Percent FL Current B 1051 FLOAT 4

Percent FL Current C 1053 FLOAT 4

Watts Phase A 1055 FLOAT 4

Watts Phase B 1057 FLOAT 4

Watts Phase C 1059 FLOAT 4

Watts Phase A MAX 1061 FLOAT 4

Watts Phase B MAX 1063 FLOAT 4

Watts Phase C MAX 1065 FLOAT 4

VA Phase A 1067 FLOAT 4

VA Phase B 1069 FLOAT 4

VA Phase C 1071 FLOAT 4

VA Phase A MAX 1073 FLOAT 4

VA Phase B MAX 1075 FLOAT 4

VA Phase C MAX 1077 FLOAT 4

PF Displacement Phase A 1079 FLOAT 4

PF Displacement Phase B 1081 FLOAT 4

PF Displacement Phase C 1083 FLOAT 4

PF Displacement A Minimum 1085 FLOAT 4

PF Displacement B Minimum 1087 FLOAT 4

PF Displacement C Minimum 1089 FLOAT 4

PF Displacement A Maximum 1091 FLOAT 4

PF Displacement A Maximum 1093 FLOAT 4

PF Displacement A Maximum 1095 FLOAT 4

kW Hours 1097 FLOAT 4

kW Hours Monthly 1099 FLOAT 4

kW Hours Yearly 1101 FLOAT 4

BytesData TypeRegisterName

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MODBUS REGISTERS

Calculating Breaker Register Numbers

Table 7 shows the register numbers for Breaker #1. There can be many
breakers in a panel. Determine the corresponding register numbers for
other breakers in the panel by using the following formula:

Breaker register # = Breaker #1 register + ((Breaker # – 1) x 200))

For example:
Breaker #2 starts at 1200: 1000 + ((2 – 1) x 200)

1000 + (1 x 200)
1000 + 200
1200

Breaker #3 starts at 1400: 1000 + ((3 – 1) x 200)

1000 + (2 x 200)
1000 + 400
1400

Breaker #14 starts at 3600: 1000 + ((14 – 1) x 200)

1000 + (13 x 200)
1000 + 2600
3600

66

This formula works for any register. For example, for Breaker #1, the
register number of “Watts Phase A” is 1055. The corresponding
address for Breaker #18 is:

1055 + ((18 – 1) x 200)
1055 + (17 x 200)
1055 + 3400
4455

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

MODBUS REGISTERS

Breaker Alarms (FC 01 or 02)

There are two alarms for each circuit breaker: Overload Warning and
Overload. Each alarm has a unique address similar to the data registers,
but these alarms are not data registers. The alarms are discrete inputs
and are read using FC 01 or FC 02 in the Modbus program.

Table 8. Breaker Alarms (FC 01 or 02)

Name Coil/Status Address Data Type

Branch Breaker 1 Overload Warning 1000 BOOL

Branch Breaker 1 Overload 1001 BOOL

Table 8 shows the alarms for Breaker #1. Determine the corresponding
alarms for other breakers by using the following formula:

Breaker #5 address = ((Breaker number – 1) x 2) + Breaker #1 address

For example, to find the Overload Warning alarm address for Breaker #5:

Breaker #5 Overload Warning = ((5 – 1) x 2) + 1000

= ((4) x 2) + 1000
= (8) + 1000
= 1008

To find the Overload alarm address for Breaker #20:

Breaker #20 Overload = ((20 – 1) x 2) + 1001

= ((19) x 2) + 1001
= (38) + 1001
= 1039

To read the Overload Warning alarm for Breaker #5 in Panel #8, the
Modbus program would be set as follows:

IP: <IP address of PDU/RPP>
Unit ID: 25
Starting Register: 1008
Number of registers: 1
Function code: 02

The Modbus program would return a true/false value of the Overload
Warning alarm for Breaker #5 in Panel #8 of the PDU/RPP at the
specified IP address.

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MODBUS REGISTERS

Environmental Monitoring Probe (FC 03 or 04)

The optional Environmental Monitoring Probe for the PDU/RPP can
measure temperature and humidity. Because the device can be located
outside the PDU/RPP, the reference is to “auxiliary” data. In addition, it
contains two connections for monitoring the condition of auxiliary input
contacts, such as a door switch. See Table 9 for a list of EMP registers.

An exception code is returned if the EMP is not installed.

To read the temperature at the PDU/RPP, set the Modbus program to
Unit ID 254 and coil address 12028:

IP: <IP address of PDU/RPP>
Unit ID: 254
Starting Register: 12028
Number of registers: 2
Function Code: 04

Table 9. Environmental Monitor (FC 03 or 04)

Name Register Data Type Bytes

Vendor Name 1001 STRING 64

Model Name 1033 STRING 64

Display Name 1065 STRING 64

Serial Number 1123 STRING 64

Device ID 1099 UINT 4

Auxiliary Input 1 10275 UINT 2

Auxiliary Input 2 10276 UINT 2

Auxiliary Temperature 12028 FLOAT 4

Auxiliary Humidity 12030 FLOAT 4

68

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 6 Specifications

Table 10. Technical Specifications

CPU Atmel AT91RM9200 ARM-9

Memory 32 MB Static DRAM

32 MB Flash ROM

LAN Controller AT91RM9200 Integrated – Port 1

SMSC LAN91C113I – Port 2

Network Connection (2) 10/100BaseT RJ-45 network connectors

PDU Protocol Powerware Power Distribution Unit (PDU) communication protocol

Network Protocols
(not limited to)

Supported SNMP MIBs Eaton PDU MIB

Operating Temperature 0–40°C (32–104°F)

Operating Humidity 10–80%, noncondensing

Power Input 8–25 Vdc unregulated (12 Vdc nominal)

Power Consumption 2.0 watts maximum

Size(LxWxH) 12 cm x 11.4 cm x 3.9 cm (4.7” x4.5” x 1.5”)

Weight 200 gm (7 oz)

EMC Statements Class A: FCC Part 15

SNMP v1 over UDP/IP
Modbus TCP/IP
HTTP/HTTPS
BACnet/WS
BOOTP, DHCP
TCP/IP

Eaton EMP MIB
Eaton Alarms+Traps MIB
Eaton OID assignments
RFC 1213 (MIB-II)
RFC 4133 (Entity MIB)
RFC 4268 (Entity State MIB)

EU Standard: EN 55022:1988+A1:2000+A2:2003,
Class A/EN55022:1988+A1:2000+A2:2003

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

69

SPECIFICATIONS

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EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 7 Operation and Maintenance

This section explains:

S Indicator descriptions

S DIP switch settings

S Generating log files

S Firmware upgrade instructions

Front-Panel Indicator Descriptions

The Ethernet port indicator descriptions for the PXGX Series 1000 Card
are listed in Table 11; the stacked indicator descriptions are listed in
Table 12.

Table 11. Ethernet Port Indicators

Indicator Label Illuminated Not Illuminated

Ethernet Port 1

Ethernet Port 2

100 Indicates a valid 100 Mb Connection

(Link).

ACT Indicates network activity when the

indicator is on or blinking.

100 Indicates a valid 100 Mb Connection

(Link).

ACT Indicates network activity when the

indicator is on or blinking.

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Indicates a valid 10 Mb Connection (Link)
as long as the corresponding ACT
indicator is illuminated.

Indicates network activity when the
indicator is on or blinking.

Indicates a valid 10 Mb Connection (Link)
as long as the corresponding ACT
indicator is illuminated.

Indicates network activity when the
indicator is on or blinking.

71

OPERATION AND MAINTENANCE

NOTE

Table 12. Stacked Indicator Descriptions

Label Color Illuminated Not Illuminated

STATUS Green Communication with the PDU has been

established.

Communication with the PDU has not
been established. As the card boots, the
indicator remains off. However, if it
remains off after one minute, there is a
communication problem between the
card and the PDU.

DHCP Amber At least one port is configured for DHCP

and has obtained IP address information.

The use of DHCP/BOOTP has been
disabled by the user, or all ports
configured for DHCP have failed to obtain
IP address information.

IDENT Red A firmware update is in progress. Do not

A firmware update is not in progress.

remove the card from the PDU.

POWER Green DC power is available to the card from

the PDU.

If all indicators are not illuminated, DC
power is not available from the PDU. This
may indicate that the PDU is off and
unplugged.

During the power-on sequence, all four indicators are illuminated for approximately 20 seconds. Wait at least
one minute for the card’s boot process to complete before comparing the indicators to the table above because
indicators may turn on and off at different times in the boot process.

72

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

DIP Switch Description

DIP switch definitions for the PXGX Series 1000 Card are listed in
Table 13.

Table 13. DIP Switch Definitions

S1 Position

Number

OPERATION AND MAINTENANCE

OFF Position (Default) ON Position

1 Enable previously stored network

configuration settings (Normal
mode)

2 Enable the front panel RJ-45 for

serial communication

3 Normal behavior Reset the HTTP passwords to the

4 Reserved Reserved

5 Reserved Reserved

6 Normal behavior Reset the card to factory defaults

Override network settings to
assign private IP addresses
(Configuration mode); Port 1 is set
to 192.168.1.1 and Port 2 is set to

192.168.1.2

Enable the front panel RJ-45 port
for communication with an
Environmental Monitoring Probe
(EMP) device for immediate or
future use

defaults on boot (user and
admin). After a successful boot,
the switch should be turned back
off before rebooting the card.

on boot (after a successful boot,
the switch should be turned back
off before rebooting the card)

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

73

OPERATION AND MAINTENANCE

Generating Log Files

NOTE The data log and event log files are comma-separated values (*.csv) files that can
be opened in Microsoft Excel software. Some computer configurations will automatically
open the files in the Microsoft Excel software instead of prompting you to save.

To generate a data log:

1. From the card’s Web page, click the Data Log link from the menu

2. Click the Click to generate button.

3. Select a name and location for the file (if prompted to save).

To generate an event log:

1. From the card’s Web page, click the Event Log link from the menu

2. Click the Click to generate button.

bar.

bar.

3. Select a name and location for the file (if prompted to save).

Upgrading the Card’s Firmware

The card’s firmware may be updated by downloading the appropriate file
from www.eaton.com/powerxpert. During the upgrade process, the
PXGX Series 1000 Card does not monitor the PDU status.

To upgrade the firmware:

1. From the card’s Web page, click the Firmware link from the menu

bar.

2. Click the Browse button.

3. Download the pxgx_pdu_xxx.rom firmware file, available on the

Web at www.eaton.com/powerxpert.

4. After updating the firmware, the card prompts you to reboot. Click

OK to reboot the card. An audible alarm sounds as the card reboots,
and the Web page shows the “Gateway rebooting, please wait...”
message. The Web page refreshes after approximately 75 seconds.

74

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

Chapter 8 Service and Support

1-800-843-9433or1-919-870-3028
1-800-461-9166 ext 260
Call your local service representative

If you have any questions or problems with the PXGX Series 1000 Card,
call your Local Distributor or the Help Desk at one of the following
telephone numbers and ask for a PXGX Series 1000 Card technical
representative.

United States:
Canada:
All other countries:

Please have the following information ready when you call the Help
Desk:

S Model number

S Serial number

S Version number (if available)

S Date of failure or problem

S Symptoms of failure or problem

S Customer return address and contact information

If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid for
all warrantied units.

NOTE For critical applications, immediate replacement may be available. Call the Help

for the dealer or distributor nearest you.

Desk

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

75

SERVICE AND SUPPORT

WARRANTOR:

LIMITE D WARRANTY:

LIMITE D WARRANTY PERIO D:

WHAT THIS LI MITED WARRANTY COVERS:

PROCEDURE S FOR REPAIR OR REPLACEMENT OF WARRANTED ITE MS:

WHAT THIS LIMITED WARRANTY DOES NOT COVER:

Two-Year Limited Warranty (US and Canada)

Power Xpert Gateway (PXGX) Series 1000 and Series 2000 Cards

Corporation company (“Company”).

of the Power Xpert Gateway (PXGX) Series 1000 or Series 2000 Card (the “Product”) purchased on or after June 1,
2004 and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by
Company for resale to an End-User.

in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from the date of
purchase.

from defects in material and workmanship. If, in the opinion of Company, a Warranted Item is defective and the
defect is within the terms of this Warranty, Company’s sole obligation will be to repair or replace such defective
Warranted Item (including by providing service, parts and labor, as applicable), at the option of Company.

replaced at a Company site or such other location as determined by Company.

If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase
order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship
(via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End -User
within one (1) business day after Company receives notice of the warranty claim. In such case, the End-User must
return (at Company’s expense) the defective Warranted Item to Company in the same packaging as the
replacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company does
not receive the defective Warranted Item, Company will either charge the End-User’s credit card, or send the
End-User an invoice (which the End-User agrees to pay), for the value of the replacement Product.

If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card
number or purchase order for the value of the replacement Product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted
Item to the End-User within one (1) business day after Company receives the defective Product from the End-User.

In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for
return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are
replaced may be new or reconditioned. All Warranted Items returned to Company and all parts replaced by
Company shall become the property of Company.

caused by: (a) failure to properly store the Product before installation; (b) shipping and delivery of the Product if
shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or
alteration not authorized in writing by Company personnel or performed by an authorized Company Customer
Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or modification of any kind not
authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or
Agent; or (f) use of the Product under other than normal operating conditions or in a manner inconsistent with the
Product’s labels or instructions.

This Warranty is not valid if the Product’s serial numbers have been removed or are illegible. Any Warranted Items
repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original Warranty
subject to all the terms thereof.

The warrantor for the limited warranties set forth herein is Eaton Electrical Inc., a Delaware

This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”)

The period covered by this Warranty for the Product installed [and currently located]

The warrantor warrants that the Product (the “Warranted Item”) is free

The Warranted Item will be repaired or

This Warranty does not cover any defects or damages

76

EATON Power Xpert®Gateway Series 1000 Card User’s Guide S 164201670 Rev 1

SERVICE AND SUPPORT

COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY

SHALL PASS THROUGH SUCH MANUFACTURER’S WARRANTIES TO

END-USER.

COMPANY DOES NOT WARRANT SOFTWARE (IF APPLICAB LE TO TH

E PRODUCT), INCLUDING SOFTWARE
EMBEDDED IN PRODUCTS, THAT IS NOT CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING ,
C

OMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS LINUX®) THAT WAS CREATED USING AN

“OPEN SOURCE” MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE.

THIS WARRANTY IS THE

SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE

PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING

WARRANTY COMPANY DISCLAIMS ALL OTHER

WARRANTIE S INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILI

TY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND F

OR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY’S SOLE

LIABILITY AND END-USER’S EXCLUSIVE REMEDY FOR FAI

LURE OF COMPANY TO MEET ITS WARRANTY

OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDI

NG

NEGLIG ENCE OR STRICT LIABILITY), OR OTHER WISE.

LIMITATION OF LIABILITY:

END-USER’S OBLIGATIONS:

OTHER LIMITATIONS:

COSTS NOT RELATED TO WARRANTY:

OBTAINING WARRANTY SERVICE:

Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted Items.

for any failure of Company to comply with its obligations hereunder. In no event shall Company be liable in contract,
in tort (including negligence or strict liability) or otherwise for damage to property or equipment other than the
Products, including loss of profits or revenue, loss of use of Products, loss of data, cost of capital, claims of
customers of the End-User or any special, indirect, incidental or consequential damages whatsoever. The total
cumulative liability of Company hereunder whether the claims are based in contract (including indemnity), in tort
(including negligence or strict liability) or otherwise, shall not exceed the price of the Product on which such liability
is based.

Company shall not be responsible for failure to provide service or parts due to causes beyond Company’s
reasonable control.

in a normal way; follow the Product’s user’s guide; and protect against further damage to the Product if there is a
covered defect.

Company of all payments due to it (including interest charges, if any). During such time as Company has not
received payment of any amount due to it for the Product, in accordance with the contract terms under which the
Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period of this
Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any
overdue or unpaid amounts.

expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection
that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials,
freight charges, travel expenses or labor of Company representatives outside the terms of this Warranty will be
borne by the End-User.

of the USA, contact your local Eaton product sales or service representative, or call the Customer Reliability Center
in the USA at 919-870-3149. For comments or questions about this Warranty, write to the Customer Quality
Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.

The remedies of the End-User set forth herein are exclusive and are the sole remedies

In order to receive the benefits of this Warranty, the End-User must use the Product

Company’s obligations under this Warranty are expressly conditioned upon receipt by

The End-User shall be invoiced for, and shall pay for, all services not

In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside

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