Eaton Electrical 0800-7500, 0800-2000 User Manual

USER MANUAL

FERRUPS

0800-2000 - 0800-7500

FERRUPS

®

User Manual

0800-2000 through 0800-7500

2 kVA-7.5 kVA 50 and 60 Hz

Uninterruptible Power Systems

IMPORTANT SAFETY INSTRUCTIONS.

SAVE THESE INSTRUCTIONS.

This manual contains important instructions for your UPS.

See the CheckUPS CD also for the FERRUPS Safety Information manual.

Se cd-rommen CheckUPS til FERRUPS-manualen med sikkerhedsoplysninger.

Zie de CheckUPS CD voor de FERRUPS Handleiding voor Veiligheidsinformatie.

Katso CheckUPS-CD levyltä FERRUPS-turvallisuuskäsikirjaa.

Se reporter à la CD CheckUPS pour le manuel de consignes de sécurité FERRUPS.

Das Handbuch FERRUPS Sicherheitsinformationen befindet sich auf der CheckUPS CD.

A FERRUPS Biztonsági információk kézikönyvét lásd a CheckUPS CD-n.

Per le informazioni sulla sicurezza FERRUPS, vedere il CD di CheckUPS.

Informasjonshåndboken om sikkerhet for FERRUPS finnes på CheckUPS CDen.

Instrukcjêêbezpieczeññstwa FERRUPS mo¿¿na znnale

ææ

na p³³ycie CD CheckUPS.

Veja no CD CheckUPS o Manual de Informações de Segurança FERRUPS.

FERRUPS priroèènik informacij o varni uporabi dobite na CheckUPS zgo

èè

enki.

Ver el CD CheckUPS para el Manual de Información sobre Seguridad FERRUPS.

Se CD-skivan CheckUPS CD för FERRUPS säkerhetsmanual.

LTM-1319A

2

Best Power Offices

Best Power
P.O. Box 280
Necedah, WI 54646 U.S.A.
Telephone: [phone]
Toll-Free: 1-800-356-5794 (U.S.A. and Canada)
FAX: [phone]
International FAX: [phone]

Worldwide Service
P.O. Box 11
Necedah, WI 54646 U.S.A.
Telephone: [phone]
Toll-Free: 1-800-356-5737 (U.S.A. and Canada)
FAX: [phone]

Best Power Technology Mexico, S.A. de C.V.
Golfo de Riga, 34
Colonia Tacuba
Mexico D.F. 11410
MEXICO
Telephone: [phone]
FAX: [phone]

Best Power Technology Pte. Ltd.
30 Prinsep St. #07-00
LKN Prinsep House
SINGAPORE 188647
Telephone: [phone]
FAX: [phone]

Sola Australia Ltd.
13 Healey Road
Dandenong, Victoria 3175
AUSTRALIA
Telephone: [phone]
FAX: [phone]

Best Power Technology Limited
BEST House
Wykeham Industrial Estate
Moorside Road
Winchester
Hampshire
S023 7RX
ENGLAND
Telephone: [phone]
Toll-Free: 0800 378444
FAX: [phone]

Best Power Technology GmbH
Am Weichselgarten 23
D-91058 Erlangen
Telephone: [phone]
Toll-Free: 0130-84-7712 (in Germany)
FAX: [phone]

Borri Elettronica Industriale Srl
Via dei Lavoratori, 124
20092 Cinisello Balsamo (Mi)
Milan, ITALY
Telephone: [phone]
FAX: [phone]

Best Power Technology AG
Limmatstrasse 12
8957 Spreitenbach
SWITZERLAND
Telephone: [phone]
FAX: [phone]

Best Power
82 Avenue des Martyrs
38000 Grenoble
FRANCE
Telephone: (33) (0) 4-76-86-50-90
FAX: (33) (0) 4-76-86-00-57

3

Contents

100 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

200 UPS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

300 Starting the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

400 Using the FERRUPS’ Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

500 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

501 Displaying and Moving through the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

502 Displaying a Parameter by Entering the Parameter Number . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

503 Entering a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

504 Changing a Parameter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

505 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

506 Reading the FERRUPS Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

600 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

700 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

701 Communication Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

702 DB9 Port Pin Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

800 Maintenance and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

801 Regular Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

802 Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

900 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

1000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

1100 Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

100 Introduction

This manual explains how to start your FERRUPS, interpret its status lights, use its display and communication
features, and get assistance if you have a FERRUPS problem. This manual also includes specifications and
warranty information. If your FERRUPS is not a soft-wired (plug-in) model, your electrician should install the
FERRUPS using the Installation Manual included with your unit. If your UPS has one or more separate battery
cabinets, you should also use the instructions in the Installation Manual to connect the cabinet(s) to the
FERRUPS.

To find information in this manual, use the contents above.

Best Power is committed to outstanding customer service. If you have a problem or question, our Worldwide
Service center is happy to help you. Simply refer to the list of Best Power offices at the beginning of this manual
to contact the office nearest you. Please have your unit’s serial number available when you contact Best Power.
(In the United States and Canada, you can call Worldwide Service toll-free at 1-800-356-5737.)

You can also get more information about Best Power products using Best Power’s Fax-on-Demand service
(U.S.A. and Canada only) or World Wide Web site:

Fax on Demand: 1-800-487-6813 (U.S.A. and Canada)
World Wide Web Site: http://www.bestpower.com

4

200 UPS Features

The drawings below will help you identify the features on your UPS and separate battery cabinets.

Back Panel of Standard Units* Back Panel with Optional Internal Bypass

Battery Cabinet Back Panel

UPS Display

* Only one FERRUPS model is shown; sizes vary. The unit shown is a soft-wired (plug-in) model with output receptacles;

some units do not have a power cord, plug, or output receptacles.

On/Off Switch

Output

Receptacles

(optional)

BestDock™

Communications

Slot

DB9 Comm. Port

Power Cord

(optional)

Battery Cabinet

Connector

(behind plate)

Alarm Light

DC

(Battery Power)

On/Off Switch

Battery Cabinet

Connection Box

Left Scroll

and

Alarm

Silence

Button

Top or

Right

Scroll

Move
Up or

Increase

Value

Move

Down or

Decrease

Value

Escape

Enter

Battery Light

Line

(AC Input)

Light

Battery Cabinet

Connector

(behind plate)

Optional

Output
Receptacles
are installed

here

DB9
Comm.
Port

Bypass
Switch

On/Off
Switch

BestDock™

Communications

Slot

5

300 Starting the UPS

Note: If you plan to store your UPS, the storage temperature must be between –20° and +40° Celsius (–4° and

+104° Fahrenheit). If the UPS does not have internal batteries, you can store it at –20° to +60° C (–4° to
+140° F). The batteries must be recharged every 90-120 days. To recharge the batteries, start the

UPS and let it operate for 8 hours. (If the batteries are in a separate cabinet, make sure the
cabinet is connected to the UPS.)

Before you start the UPS, make sure the temperature is 0° to 40° Celsius (32° to 104° Fahrenheit). The relative
humidity must be 0-95% without condensation. The air must be free of dust, chemicals that corrode, or other
contaminants, and it must be free to move around the UPS.

1

When you receive the FERRUPS, two sections of the front panel
are not attached. You will find the panel sections in the packing
material on the top of the UPS.

Attach the smaller of the two panels to the middle section. To do
this, fit the slots on the back of the panel over the metal tabs on the
front of the UPS. Then, push the panel in until it snaps in place.
Make sure the panel is completely attached with no gaps between
the panel and the UPS. Attach the larger of the two panels to the
bottom section of the UPS.

2

If your UPS is not a soft-wired (plug-in) model, an electrician must install the UPS and connect the
equipment you want to protect. See the FERRUPS Installation Manual. After the UPS has been installed,
make sure the bypass switch is turned to “LINE,” skip step 3, and go to step 4 below.

If your UPS is a soft-wired (plug-in) model, turn off the equipment you want to protect.

CAUTION

To avoid possible equipment damage or personal injury, assume that the FERRUPS terminals or receptacles
(outlets) may have AC voltage present whenever AC input voltage or DC battery voltage is supplied.
FERRUPS can provide output voltage from its batteries even when there is no AC input voltage. When AC
input voltage is available, FERRUPS can provide output voltage even when its batteries are disconnected. To
make sure there will be no UPS output voltage, always disconnect the AC input source; if you have a separate
battery cabinet, you must also shut off the DC switch or disconnect the battery cabinet from the UPS.

To reduce the risk of electric shock, install the UPS in a temperature-controlled indoor area free of conductive
contaminants.

When the UPS is shipped, two sections of the front panel are not attached. Attach the front panel
sections before starting the UPS.

6

3

Models with permanently attached power cords (shown):

Plug in the UPS. If the plug on the UPS’ power cord does not
match your outlet (receptacle), an electrician must install the
proper outlet.

Models with power cords that must be plugged in:

Do not use the cord that came with your UPS to plug it in; this
cord is for connecting your equipment to the UPS. Your computer,
or the equipment that you want to protect, should have a power
cord that you can unplug or disconnect. Disconnect this cord from
your equipment, connect the cord to the back of your UPS, and
use it to plug in the UPS. Once you have plugged in the UPS, the
green light on the front panel should be on. (If you need to order a
UPS power cord, call the nearest Best Power office.)

4

If your FERRUPS has one or more separate battery cabinets, the battery
packs should already be installed. (See the Installation Manual.) Find
the red DC switch on the back of each battery cabinet. Insert the key into
the DC switch and turn it all the way to the right (clockwise); then, pull
the switch out to turn the DC on. When you want to turn the switch off,
simply push it in — you do not need the key to turn DC off.

5

At the UPS back panel, press and hold the On/Off switch until the unit
starts. AC input power must be present for the FERRUPS to start.
When the unit starts, it runs on battery power briefly; then, the green
light on the FERRUPS front panel will be on to show the unit is
running on AC line input. Whenever the yellow light is on, the unit is
running on battery power because of a power outage or power problem.

When the green light is on, the display will show the following:

Best Power
System Mode Auto
Charger On

FERRUPS automatically charges the batteries
whenever AC input power is available. If this is the first time
you’ve started the FERRUPS, let it charge the batteries for 8 hours
before you go on. You can use the UPS right away, but its battery
backup time (runtime) will be shorter until the batteries are fully charged.

6

If your unit has a bypass switch, check for a red button next to the switch
(shown). If the bypass switch has a red button, press it, then turn the switch
to “UPS.” If not, simply turn the switch to “UPS.”

On/Off
Switch

Green

Line (AC Input)

Light

SERVICE

LINE

UPS

OFF

DC Switch

Off On

7

If your UPS has output receptacles/outlets on the back panel
(shown) or on an attached internal bypass switch, plug the

equipment you want to protect into the UPS’ receptacles.
If you used the cord from your own equipment to plug in the

UPS (see step 2), use the cord provided with the FERRUPS to
plug your equipment into the FERRUPS. If the power cord for
the equipment you want to protect is permanently attached to
the equipment, you may have an electrician wire the provided
plug to the cord.

8

Switch on the equipment connected to the FERRUPS.

Note: If the UPS sounds an alarm and the display shows

“Output Overload,” the equipment needs more
power than the FERRUPS is designed to provide.
See the Alarm Table in Section 600.

9

FERRUPS comes with a CheckUPS software package that
lets you connect the FERRUPS to your computer and
monitor UPS operation and power conditions. During longer
power outages, CheckUPS also can shut down your computer
automatically before the UPS runs out of battery backup time.
To start using CheckUPS, find the interface cable packed
with your CheckUPS software. Connect the “UPS” end of
this cable to the FERRUPS’ port, and connect the other end
of the cable to your computer.

To install the CheckUPS software, see the instructions in the CheckUPS CD case.

10

The FERRUPS is now providing continuous, computer-grade power to your equipment. It is ready to
provide battery backup power when needed. Please fill out the warranty registration card in this manual
and return it to Best Power within ten days of installation.

11

When you first start the FERRUPS, you should set the time and date so that the unit’s logs keep an
accurate record of FERRUPS operation. After you set the time and date once, FERRUPS’ real-time
clock keeps time even when the the UPS has been completely shut down. To set the time and date,
follow these steps:

a. First you must enter the User password (377). To do this, follow these steps:

• Press the bottom right button (below
“Menu” on the display) to switch from
the standard display to the menus. The
display will show “1 Enter Password.”

• Press ¿. The display will show “0000”
in the third line.

• Notice the blinking cursor under the
first 0. Press the button under “–>”
once so the cursor is under the second

0. (“–>” is on the bottom line of the display.) Then, press the s button until this number
increases to 3.

• Press “–>” again to move to the third digit, and press the s button until this digit increases to 7.
Change the final digit to 7 as well.

• The final display should show “0377”; once it does, press ¿. “User” will appear in the upper
right corner of the display to show that you have entered the User password.

7

Power cord
from the
equipment
you want to
protect.

To your
computer

“UPS”

1 1
Enter Password

0000

<– –> ESC

8

b. Press the t button twice until the display shows “3 System Status Info.”
c. Press ¿ once. The display will now show “3

1 Unit Time.”

d. Press ¿. A cursor will appear in the time

shown.

e. Notice that the bottom line of the display has

changed to “<– –> ESC” to show you that
you can now use the bottom three buttons to
move left, move right, or escape. Use these buttons to move the cursor to each digit you need to
change, and use the s and t buttons to increase or decrease each digit. Use 24-hour time (add 12 to
the hour if the time is after noon). Press ¿ to save the setting.

Example: If the time shown is 12:07, and the actual time is 3:15 PM, enter 15:15. Start by pressing

the button below –> to move to the “2,” and press s three times to increase this to “5.”
The third line of the display is now “Time 15:07.” Press the button below –> to move to the
third digit (after the :), and press s once to increase this to “1.” Next, press the button
below –> again to move to the next digit, and press t twice to decrease this to “5.” When
you have finished, press ¿ to save the setting.

f. Now, press t once to scroll down to “Unit

Date.”

g.

Press ¿. A cursor will appear in the line
“Date 01/01”. (This line may show a dif­ferent date.)

h. As you did with the time, use the buttons

below <– and –> to move to the left and
right, and use the s and t buttons to increase or decrease the value of each digit in the date.

Example: If the date now shown is 01/01, and you would like to change it to 07/06/98, you would use –>

to move to the second digit and presss six times to increase it from “1” to “7.” Then, you
would move to the fourth digit and change that to “6.” Since the other digits match the date you

want to enter, you do not need to change the other digits.
i. When the display shows the correct date,press ¿, and the FERRUPS date will change.
j. Now, press t once to scroll down to “Set

Unit Year.” Press ¿. A cursor will appear in
the year. As you did with the time and date,
use the buttonsbelow <– and –> to move to
the left and right, and use the s and t but­tons to increase or decrease the value of
each digit in the year.

k. When the display shows the correct date,

press ¿, and the FERRUPS year will change.

3 1
Unit Time
time 01:15
<– –> ESC

3 2
Unit Date
date 01/01
<– –> ESC

3 3
Unit Year
year 1998
<– –> ESC