Doro 780X Users Guide

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Doro 780X

English

4 5

1 2

Note! All illustrations may not

accurately depict the actual device.

The items supplied with your phone might vary depending on the software and accessories available in your region or offered by your service provider. You can obtain additional accessories from your local Doro dealer. The supplied accessories provide the best performance with your phone.

1. Charging socket

2. Headset socket

3. Speaker

4. Power on/off button

5. Clear button

6. Four-way navigation keys / OK-button

7. Menu button

8. Call button

9. End call/back button

10. Speed dial keys (A–C)

11. Microphone

12. Contact list

13. Second microphone

14. Assistance button

15. Volume keys

16. Battery cover

17. Settings menu

18. Loudspeaker

19. Charging cradle connectors

20. Charging cradle

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Contents

Congratulations on your purchase ................................................................ 1

Getting started ............................................................................................... 1

Unbox your new phone ......................................................................... 1

Insert SIM card, memory card and battery ........................................... 2

Charge the phone................................................................................... 4

Save energy ............................................................................................ 5

Turn the phone on and off..................................................................... 6

Get to know your phone................................................................................ 7

Assistive functions.................................................................................. 7

Start-up Wizard ...................................................................................... 7

Phone indicators .................................................................................... 8

Notification panel and status bar .......................................................... 8

Descriptions in this document ............................................................... 8

Basic phone operations.......................................................................... 9

Enter characters ........................................................................... 10

Hearing aid compatible........................................................................ 11

Calls .............................................................................................................. 12

Make a call ........................................................................................... 12

Receive a call........................................................................................ 12

Loudspeaker mode............................................................................... 13

Call information.................................................................................... 14

Call options........................................................................................... 14

Assistance button......................................................................................... 14

Response by Doro ........................................................................................ 15

For the Responder .......................................................................... 16

For the senior ................................................................................. 17

Response Premium by Doro ................................................................... 18

Additional functions ..................................................................................... 18

Lock keys .............................................................................................. 18

SOS calls ............................................................................................... 19

ICE ................................................................................................... 19

Safety timer.......................................................................................... 19

Messaging (SMS) .................................................................................. 20

Call log .................................................................................................. 21

My number........................................................................................... 22

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Advanced settings ................................................................................... 22

Phonebook settings.............................................................................. 22

Settings................................................................................................. 24

Additional functions ..................................................................................... 47

Display status symbols ......................................................................... 47

Display main symbols........................................................................... 47

Safety instructions........................................................................................ 48

Network services and costs ................................................................. 48

Operating environment ....................................................................... 48

Medical units........................................................................................ 48

Areas with explosion risk ..................................................................... 49

Li-Ion battery........................................................................................ 49

Protect your hearing ............................................................................ 49

Emergency calls.................................................................................... 49

GPS/Location based functions ............................................................. 50

Vehicles ................................................................................................ 50

Protect your personal data .................................................................. 50

Malware and viruses ............................................................................ 51

Care and maintenance ................................................................................. 51

Warranty ...................................................................................................... 52

Specifications ............................................................................................... 52

Hearing aid compatibility..................................................................... 54

Specific Absorption Rate (SAR) ............................................................ 55

Correct disposal of this product .......................................................... 55

Correct disposal of batteries in this product ...................................... 55

Declaration of Conformity ................................................................... 56

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Congratulations on your purchase

The water-resistant, easy-to-use Doro 780X makes staying safe a whole lot simpler with three speed dial keys for easily calling one's most relied on contacts. Excellent safety features include an assistance button and safety timer function that can automatically send an alarm with GPS location to

™

preset contacts via the service Response by Doro

. For more information about accessories or other Doro products please visit www.doro.com or contact our Helpline.

Getting started

When you get your phone, you will need to set it up before use.

Tip: Remember to remove any screen protector.

Unbox your new phone

The first step is to unbox the phone and assess the items and equipment included in the delivery. Make sure to read through the manual so you can familiarize yourself with the equipment and the basic functions.

• The items supplied with the device and any available accessories may

vary depending on the region or service provider.

• The items supplied are designed for this device and might not be com-

patible with other devices.

• Appearances and specifications are subject to change without prior

notice.

• You can purchase additional accessories from your local Doro retailer.

• Make sure accessories are compatible with the device before

purchase.

• Only use batteries, chargers and accessories that have been approved

for use with this particular model. Connecting other accessories may be dangerous and may invalidate the phone’s type approval and warranty.

• Availability of accessories is subject to change depending on manufac-

turing availability. For more information about available accessories, refer to the Doro website.

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Insert SIM card, memory card and battery

The SIM and memory card holder’s are located inside the battery compartment.

Tip: Take care not to scratch the metallic contacts on the cards when inserting them into the card holders.

Remove the battery cover

IMPORTANT!

Turn off the phone and disconnect the charger before removing the battery cover. Be careful not to damage your fingernails when you remove the battery cover. Do not bend or twist the battery cover excessively as it may get damaged.

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Insert the SIM and memory cards

Insert the micro-SIM (3FF) card by gently sliding it into the SIM card slot. Make sure that the SIM card’s contacts are facing inwards and that the cut off corner is as shown. You can insert a second SIM card so you can have two phone numbers or service providers on a single device. Data transfer speeds may be slower, in some cases, if two SIM cards are inserted in the device than when one SIM card is inserted.

Take care not to scratch or bend the contacts on the SIM card. Should you need, but have problem to remove/replace the SIM card, use adhesive tape on the exposed part of the SIM card to pull it out. You may optionally install a memory card in the phone to increase the storage space of your phone to be able to store more files, pictures, videos etc. Make sure that the memory card’s contacts are facing downwards, as shown above. Compatible card type: microSD, microSDHC, microSDXC. Incompatible cards may damage the card itself, the device and corrupt data stored on the card.

IMPORTANT!

This device accepts micro-SIM card or 3FF. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Use only compatible memory cards with this device. Compatible card types include microSD, microSDHC, microSDXC. Incompatible memory cards may damage the card itself, the device and corrupt any data stored on the card.

Insert the battery

Insert the battery by sliding it into the battery compartment. Replace the back cover.

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Charge the phone

While it’s possible that your phone will already come with enough power to be turned on right out of the box, we recommend charging the device fully before using it.

CAUTION

Only use batteries, chargers and accessories that have been approved for use with this particular model. Using unapproved accessories may be dangerous and may invalidate the phone's type approval and warranty.

When the battery is running low, heard. When the charger is connected to the phone, briefly, and

when it is disconnected. The battery charge indicator is animated while charging. It takes approximately 3 hours to fully charge the battery. If the phone is turned off when the charger is connected to the phone only the battery charge indicator will be shown on the display. When charging is completed,

is displayed and a warning signal is

is displayed

is displayed on the screen.

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A. Connect the small head of the USB charging cable to the charging socket

y on the phone.

B. You can also charge the phone using the cradle. Connect the small head

of the USB charging cable to the cradle. Place the phone in the cradle. C. Plug the power adapter to a wall power outlet. D. You can also plug a standard USB cable into a USB port on your com-

puter. Generally charging is quicker if plugged directly into the wall

socket.

Note! Cable not included. Only for charging.

If the phone is turned off during charging, the phone is still charging. Press

to view charging status.

Save energy

When the battery is fully charged, disconnect the charger from the device and unplug the charger from the wall outlet. To save power, the screen turns off after a while. Press any button to wake the screen up. Full battery capacity will not be reached until the battery has been charged 3–4 times. Batteries degrade over time, which means that call time and standby time will normally decrease with regular use. During extended operation, the

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device may feel warm. In most cases, this is normal. To save battery and energy even further, see Battery saver, p.35.

Turn the phone on and off

1. Press and hold on the phone to turn it on or off. Press OK to

Power off.

2. If the SIM card is valid but protected with a PIN code (Personal Identi-

fication Number), Enter SIM PIN is displayed.

Enter SIM PIN

1. Press to enter input mode.

2. Use the Four-way navigation key to select number and press to

enter each digit.

3. Delete entry with .

4. When PIN is correct, press to exit input mode.

5. Move to icon and press . “Attempts” shows the number of PIN attempts left. When no more at-

tempts remain, the SIM card must then be unlocked with the PUK code (Personal Unblocking Key).

CAUTION

For easier handling, the SIM card PIN lock may be deactivated, see SIM card lock, p.43. If the SIM card is lost or stolen it is unprotected for

fraudulent use. Doro is not responsible for any incurred costs due to lost or stolen SIM card that is unprotected.

Unlock with PUK code

1. To enter PUK code, press to enter input mode.

2. Use the Four-way navigation key to select number and press to

enter each digit.

3. Delete entry with .

4. When PIN is correct, press to exit input mode.

5. Move to icon and press .

6. Enter a new PIN code and press .

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7. Re-enter the new PIN code and confirm with .

Note! If PIN and PUK codes were not provided with your SIM card, please contact your service provider. If you enter the wrong PUK code more than 10 times the SIM card gets permanently locked.

Get to know your phone

Assistive functions

Use the symbols below to guide you through supporting sections in the manual.

Seeing

Hearing

Handling

Safety

Start-up Wizard

When starting the device for the first time, a Start-up Wizard will be initiated to set some basic settings.

1. Select the wanted language, the standard language is selected by the

origin of the SIM card, and press .

2. You will be provided a tutorial about the navigation of the phone.

Press Next/ to step through the tutorial. Press Skip to skip pass the

tutorial. Press to step backward.

3. Select:

• Standard setup to use the phone with the standard settings.

• Manual setup to customise the settings.

You can choose to adjust one or more settings by selecting and

pressing . Select Finish when done.

4. You will be provided a short tutorial of the phone’s menu. Press Next/

to step through the tutorial.

Tip: Launch the start-up wizard at any time. From standby mode, press and hold Settings Start-up Wizard.

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Phone indicators

Lights on the phone:

• Green light when you have a new notification for a message, missed

call, etc.

• Red light when the battery is running low and during charging.

Notification panel and status bar

At the top of the main screen to the left you can see if there are any notifications. The number will show how many notifications you have.

• To view the notifications, press the options/notifications button .

• Press Clear all to remove all notifications.

Note! You do not delete the item itself, just the notification.

IMPORTANT!

When a new system software is available, a notification message is sent. Select to start downloading. The download time may vary depending on Internet connection. We recommend that you always update your device to the latest software version to get optimal performance and the latest enhancements. During an update your phone will be temporarily out of service, even for emergency calls. All contacts, photos, settings, etc. will remain safely stored in the phone, but we recommend you to regularly backup your phone. Do not interrupt the update process. See System, p.44 for more information. You need to have a working data connection to be able to perform the update with the firmware over-the-air (FOTA) service. See Mobile network, p.26 or Wi-Fi, p.24 on how to activate a data connection.

At the top of the main screen to the right you can see the status symbols, such as network signal strength, battery level, Bluetooth activity and more.

Descriptions in this document

Descriptions in this document are based on your phone’s setup at the time

of purchase. Instructions normally start from the start screen. Press to reach the start screen. Some descriptions are simplified.

The arrow ( ) indicates next action in step-by-step instructions.

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Basic phone operations

Power on and off :

• Long press to power on or off.

Call :

• Dial a number or answer incoming call.

• Enter the call log.

End call/back :

• End calls or return to the start screen.

• Return to the previous screen.

Assistance :

Press to make an assistance call.

Clear :

Press to clear the previous character.

Settings menu :

Press and hold to enter the settings menu. This settings menu is not for daily operation, only for special settings during setup of the phone.

Options :

The options button have multiple functions. In idle mode it will display eventual notifications. In different menus and features it will display available options for that feature. Try to always press this button to explore more options.

Navigation keys

• (A) Use the Four-way navigation key to navi-

gate up, down, left and right.

• (B) Use the to open the Menu and to

confirm actions.

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Standby (idle mode)

When the phone is ready to use, and you have not keyed in any characters, the phone is in standby.

• Press to return to standby mode.

• Press the options button to access the notices, if there’s any.

Tip: You can always press to return to standby.

Volume keys + / –

• During a call the volume keys adjusts the call volume.

See also Volume , p.36 for more information.

Note! If you use a hearing aid or have hearing difficulties when using the telephone in a noisy environment, you can adjust the phone's audio

settings, see Audio setup , p.37.

To enable and disable features and functions

enabled functions.

disabled functions.

Headset

When a headset is connected, the internal microphone in the phone is automatically disconnected. If available, use the answer key on the headset to answer and end calls.

CAUTION

Using a headset at high volume may damage your hearing. Adjust the volume level carefully when using a headset.

Enter characters

The phone has a simplified keypad so you can make calls with just one push of a button, but since there is so few buttons it requires a slightly different method to enter characters.

If you are in a place where you want and have the opportunity to enter characters:

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• Press to access the character input mode.

• Use the Four-way navigation key to select the wanted character and

press to select it.

• Press Mode to change input mode. Select between capital letters,

small letters, numbers and special characters. The space character ( is found firstly among the special characters.

• Press to confirm the entered text. If wanted, press to continue

to enter more characters.

• Press to exit the character input mode.

• Use the Four-way navigation key to move the cursor within the text.

• Press to erase characters.

Hearing aid compatible

This phone is hearing aid compatible. Hearing aid compatibility is not a guarantee that a specific hearing aid will work with a specific phone. Mobile phones contain radio transmitters that may interfere with hearing aid performance. This phone has been tested for use with hearing aids, for some of the wireless technologies that it uses, but there may be some newer wireless technologies that have not been tested yet for use with hearing aids. To ensure that a specific hearing aid works well with this phone, test them together before making a purchase.

)

The standard for hearing aid compatibility contains two types of ratings:

• M: To use your hearing aid in this mode, make sure that your hearing

aid is set to "M-mode" or acoustic coupling mode, and position the phones receiver near the hearing aid’s built-in microphone. For the best results, try using the phone in different positions relative to your hearing aid—for example, placing the receiver slightly above the ear may result in better performance for hearing aids with microphones positioned behind the ear.

• T: To use your hearing aid in this mode, make sure that your hearing

aid is set to "T-mode" or telecoil coupling mode (not all hearing aids have this mode). For the best results, try using the phone in different positions relative to your hearing aid—for example, placing the receiver slightly below or in front of the ear may result in better performance.

See also Audio setup , p.37 on how you can adjust the audio settings.

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Calls

Make a call

Note! The speed dial keysA,BandCmust have numbers configured

before it’s possible to dial. See Phonebook settings, p.22.

Tip: For international calls, always use + before the country code for best operation.

1. PressA,BorC.

2. Press to make the call.

Note! If you have more than one SIM card installed, you will be asked what SIM card to use. To set the preferred SIM card, first check

Always use this for calls and then select SIM card. See also Dual SIM settings, p.33.

3. Press to end the call.

Receive a call

1. Press to answer.

Press to reject the call (busy signal).

2. Press to end the call.

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Tip: Press and hold the volume keys + or – to temporarily switch off the ringtone.

Note! You can also let the phone automatically answer calls within a set time from specific numbers. See Auto answer, p.38.

Loudspeaker mode

The loudspeaker allows you to speak without holding the phone closely to the ear. Speak clearly into the phone microphone (A) at a maximum distance of 1 m.

1. Press to activate loudspeaker mode .

2. Press again to deactivate loudspeaker mode .

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Call information

During a call, the outgoing or incoming phone number and the elapsed call time is displayed. If the identity of the caller is withheld or unknown, Pri-

vate number or Unknown are displayed.

Call options

Options

During a call the options button ( ) give access to additional functions.

• Add call to call another number. When the second party is connected you can Merge and Swap.

• Manage is available during a conference call.

• Hold/Retrieve call to hold/retrieve the current call.

Note! For settings related to calling, see Calls (call settings), p.38

Assistance button

IMPORTANT!

You need an Internet connection to use this service. Contact your service provider for detailed data subscription costs before activating.

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The Assistance button on the back of the phone allows easy access to contact your predefined Responders (family and friends) if you should need help. The function relies on that the Responder of an assistance alert has the smartphone app, Response by Doro installed on their smartphone and the link with the Senior’s Doro phone is setup.

When the setup is done, press and hold the Assistance button for 3 seconds, or press it twice within 1 second. The assistance call begins after a

delay. In this time you can prevent a possible false alarm by pressing .

• An assistance alarm is now initiated and your Group of Responders will be alerted with your distress signal and your latest known location.

• The first person to confirm the alarm becomes responsible for it, and can call you to inquire the reason for your alarm, as well as take appropriate action.

Response by Doro

IMPORTANT!

You need an Internet connection to use this service. Contact your service provider for detailed data subscription costs before activating. Before the assistance button can be used, the user of the Doro 780X (called Senior) need at least one relative/helper (called Responder) that has created an account and connected with you. The user of the Doro phone as well as the Responders (family and friends) needs to have an account for Response by Doro to use the service. A valid mobile phone number is needed to create a Response by Doro account

With Response by Doro setup, relatives/helpers (Responders) can receive assistance alarm as well as check the status of the Doro phone and quickly assist with some basic phone settings, like sound and display settings, via the smartphone app Response.

There can be many helpers, but the first person that sets up an account and invites the Senior user will be the Admin for that Senior.

The Group of Responders can be just one Responder or several that can assist the Senior.

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For the Responder

Download and install the app Response by Doro

Before you setup an account you need to download and install the app Response by Doro.

For iPhones For Android phones

https://apps.apple.com/app/re-

sponse-by-doro/id1437509312

https://play.google.com/store/apps/

details?id=com.doro.apps.mydoro.

relative

Create an account in the app Response by Doro

The first Responder that sets up an account and invites the Senior user will be the Admin for the Group of Responders.

1. Start the app and grant the required privileges.

Note! If needed, you should also grant Response by Doro access when your phone is set to “Do Not Disturb”. Press back to return.

2. After a few short descriptions of the app, you need to agree with the

terms and conditions for the service. Check the box and press Next.

3. Enter your mobile number and press Next.

4. Enter your First name and Last name and press Next.

5. You will receive a text message (SMS) shortly with an verification code. If you don’t receive the message, make sure you have entered the correct number. Press Resend text to resent a the message.

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6. Your account has now been verified and now you should complete the set-up by inviting the Senior that you wish to be able to assist. See Add Senior, p.17.

Note! To help the Doro phone user remotely from a computer a Responder can also visit the web page www.mydoro.com.

The My Doro Manager helper application that is available through Play Store or App store is for older phone models and is NOT compatible with Doro 780X.

Add Senior

You should now complete the set-up by inviting the Senior that you wish to be able to assist. The Senior will receive an invitation text message/SMS for the service Response by Doro and how to set it up and accept your invitation. Always inform the Senior user that you will start the service as it will require actions from the Senior user also.

1. Press Invite, or if you would like to add another Senior to assist, the press Add Senior.

2. Find the wanted contact, change the name if wanted, then press Send.

3. The Senior will receive an invitation text message/SMS explaning the service Response by Doro and how to accept your invitation. Press

DONE.

For the senior

Accept the invitation on the Doro 780X

1. You will receive an invitation via text message/SMS.

2. Start the app Response and agree with the terms and conditions for the service. Check the box and press Next.

3. Enter your mobile number and press Next.

4. You will receive a text message (SMS) shortly with a verification code. If you don’t receive the message, make sure you have entered the correct number. Press Resend text to resent a the message.

5. Your account has now been verified and now you should complete the set-up by accepting the invitation.

6. Press Open next to the name of the person who invited you and then Accept.

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Senior and Responder are now connected and the Senior can make an alarm with the assistance button on the back of the Doro phone to test the service.

The Responder can now also use the app Response to check the status of the Doro phone and quickly assist with some basic phone settings, like sound and display settings.

Both the Senior and the Responder can now also invite more persons to act as Responders.

Response Premium by Doro

IMPORTANT!

Note that this service is only available on some markets/countries.

Response Premium by Doro is a, easy-to-use service from Doro, created to give seniors and relatives extra security, every day. By pressing the assistance button on the Doro phone, the user can easily call for help. First the alarm contacts the relatives, and if no relative can respond, the alarm is automatically transferred to one of Doro’s Alarm Receiving Centres, where Doro’s well-trained and friendly operators will be able to assist 24/7.

The relatives (Responders) can use any iOS or Android smartphone.

Additional functions

The functions described in this section are optional and may vary depending on phone setup.

Lock keys

You can lock the keypad to prevent the keys being accidentally pressed, for example, when your phone is in your handbag.

Incoming calls can be answered by pressing even if the keypad is locked. During the call, the keypad is unlocked. When the call is ended or rejected, the keypad is locked again.

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Lock keys

1. Press to open the Menu Lock keys.

2. Press .

Unlock

• Longpress .

Note! Depending on phone settings, automatic key lock can be enabled after a set time. See Keypad lock, p.42.

SOS calls

As long as the phone is switched on, it is possible to place an SOS call by following the below description.

1. Press for Menu SOS call Yes

Some networks accept calls to emergency numbers without a valid SIM card. Contact your service provider for more information.

Note! The emergency number is pre-configured to 112. You can change the number, but it’s not recommended. See Set emergency number, p.23

ICE

First responders can access additional information such as medical information from the persons phone in case of emergency. In the event of a trauma, it is critical to have this information as early as possible to increase the chances of survival.

1. Press for Menu ICE.

2. Press to view the available data.

Note! All information must be entered by the user or a relative. All fields are optional, but the more information provided the better. See Set ICE

settings (In Case of Emergency) , p.22 on how to enter information.

Safety timer

The safety timer is used to the alert your predefined Responders (family and friends) via Response by Doro or a possible Alarm receiving centre if the timer isn't deactivated within a set time. For example, before taking a shower activate the safety timer and if not deactivated within a set time, your predefined help Responders are notified.

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Activate the safety timer

1. Press for Menu Safety Timer.

2. Select Set the timer and press to enter time, maximum 120 minutes.

3. Press Start to activate the timer.

Deactivate the safety timer

Press Cancel to stop and deactivate the timer before the set time have expired.

Once the timer has expired you will be asked “Are you OK?”:

• Press Yes to cancel the alarm.

• Press No or do nothing to let the alarm proceed.

Turn on/off sound

The sound can be turned off if there’s a need of sending a silent alarm.

1. Press for Menu Safety Timer.

2. Press and select:

• Sound ON to have the normal alert sound when the timer expires.

• Sound OFF to have a silent alarm when the timer expires.

3. Press to confirm.

Messaging (SMS)

Read and handle messages

It’s possible to receive text messages (SMS), but not to send any. Messages are grouped into message threads by contact.

Note! It’s possible to send an automatic reply to anyone that send a message to this phone. See Messages settings, p.44.

1. Press Menu Messaging.

2. Select a message thread to read the messages from that specific contact.

3. Press and press for more options:

• Detail to view the message details.

• Delete to delete that individual message.

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Messaging options

Settings Text message (SMS) SMS Service centre

Text messages requires a message center number, this is normally automatically set on your phone. The number can be obtained from the mobile carrier.

1. Press Menu Messaging Settings Text message (SMS) SMS Service centre select SIM card (if ap-

plicable) .

2. Enter the service center number.

3. Press OK to confirm.

Delete all conversations

It’s possible to delete all message conversations.

1. Press Menu Messaging Settings De- lete all conversations.

2. Press Delete to confirm.

Call log

Received, missed and dialed calls are saved in a combined call log.

1. Press Menu Call log.

2. Calls are displayed as follows depending on call type:

Incoming call

Outgoing call

Missed call

3. Select wanted entry and press to dial or...

4. Press :

• Block number/Unblock number to block/unblock the number.

You will not receive calls or messages from a blocked number. See Call blocking, p.41.

• Call details to show details for the selected call.

• Delete log to delete the selected entry in the call log.

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5. Press Clear call history to delete all entries in the call log.

My number

The phone number assigned to your SIM card is saved as My number. The number might already be saved on your SIM card from the beginning, if not you may add it. See Set My number settings, p.23.

1. Press Menu My number.

2. Press to view your stored number.

Advanced settings

Phonebook settings

Set speed dial keys

1. Press and hold

2. Press Phonebook selectA-C.

3. Press to enter:

• Name to enter the contact name.

• Number to enter the contact number.

4. When done, press OK.

Manage speed dial keys

1. Press and hold Phonebook.

2. Select a speed dialA-Cand press :

• Edit to edit the contact. When done, press OK.

• Delete to delete the selected contact. Press OK to confirm.

Set ICE settings (In Case of Emergency)

First responders can access additional information such as medical infor-

mation from the victim's phone in case of emergency. In the event of a trauma, it is critical to have this information as early as possible to increase the chances of survival. All fields are optional, but the more information provided the better.

1. Press and hold Phonebook ICE.

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2. Press Edit to add or edit information in each entry.

• Name: enter your name.

• Birth date: enter your date of birth.

• Height: enter your height.

• Weight: enter your weight.

• Address: enter your home address.

• Language: enter your preferred language.

• Insurance: enter your insurance provider and policy number.

• Contact 1: add contact from phonebook.

• Contact 2: add contact from phonebook.

• Doctor: add contact from phonebook.

• Condition: enter any medical conditions or medical devices (e.g.

diabetic, pacemaker).

• Allergies: enter any known allergies (e.g. penicillin, bee stings).

• Blood type: enter your blood type.

• Vaccination: enter any relevant vaccination.

• Medication: enter any medication that you are treated with.

• Other info: enter other information (e.g. organ donor, living will,

consent to treat).

3. When done, press Save.

Set My number settings

The phone number assigned to your SIM card is saved as My number. The number might already be saved on your SIM card from the beginning, if not you may add it here.

1. Press and hold Phonebook My number.

2. Select SIM card, if applicable and then press :

• Edit to edit the number. When done, press OK.

• Delete to delete the selected number. Press OK to confirm.

Set emergency number

The emergency number is pre-configured to 112 which is the common emergency number for mobile phones. You can change the number, but it’s not recommended.

English

1. Press and hold Phonebook Emergency call.

2. Press for the options:

• Edit to edit the number. When done, press OK.

• Delete to delete the selected number. Press OK to confirm.

Settings

Network & Internet

Aeroplane mode

In Aeroplane mode you can’t make or receive calls, initiate assistance alarms or do anything that requires an Internet connection, this is to prevent disturbance to sensitive equipment.

When you take your phone abroad, you can keep it in flight mode. If you do that, there’s no chance of data roaming charges, and you can still enable Wi-Fi. Enable Aeroplane mode when in areas with no network coverage to save battery since the phone repeatedly scans for available networks and this consumes power. You can be notified by alarms, if alarms are activated.

1. Press and hold Settings Network & Internet Aeroplane mode.

2. Set the switch Aeroplane mode to to activate it. Set the switch

to to deactivate.

Wi-Fi

Use Wi-Fi to connect your phone to the Internet instead of the mobile network. You may already have Wi-Fi in your home and it's often available at workplaces. Take advantage of free networks in coffee shops, hotels, trains and libraries. Connecting to the Internet with Wi-Fi doesn’t incur additional data traffic costs, unless you have to pay to get on the wireless network. The only thing you have to do is to enter the Wi-Fi settings and configure an access point to connect your phone to the wireless network, enter password if applicable.

Activate Wi-Fi

1. Press and hold Settings Network & Internet Wi- Fi.

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2. Set the switch to to activate it. Set the switch to to deactivate.

Connect to available networks

1. Press and hold Settings Network & Internet Wi- Fi.

2. If Wi-Fi is activated a list of available Wi-Fi networks will be displayed after a moment.

Note! If nothing is displayed although you know that there should be

available networks, set the switch to off and then on again.

3. Select your wanted network and press and enter the Password.

Note! Check Show password to see it in clear text.

4. Press Advanced options if you need specific settings.

5. Press Connect to connect.

A connected Wi-Fi network is displayed in the top of the list. Select it and press for connection details. Press Forget if it’s an unwanted network,

to disconnect from it and stop connecting to it automatically.

Connect to a network manually

You can also choose Add network to manually configure your network. This is usually done if the wireless network or SSID is hidden.

1. Press and hold Settings Network & Internet Wi- Fi.

2. Press Add network to connect to a network with hidden SSID (Service Set Identifier).

3. Enter the requested information needed to be able to connect. Press

Save.

Wi-Fi preferences

1. Press and hold Settings Network & Internet Wi- Fi Wi-Fi preferences:

• Install certificates to install and manage security certificates.

• WPS Push Button: First press the Wi-Fi Protected Setup button

on your router. It may be called WPS or marked with this symbol

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• WPS Pin Entry: Enter the given PIN code on the router/access

point. The setup can take up to two minutes to complete.

Saved networks

View your saved networks. Select it and press . Press Forget if it’s an unwanted network, to disconnect from it and stop connecting to it automatically.

Mobile network

You can see the active network operator. To change network operator, see Network operators, p.29.

Data roaming

Your phone automatically selects your (service providers) home network if within range. If not within range, you can use another network, provided your network operator has an agreement that allows you to do so. This is called roaming. Contact your service provider for more information.

1. Press and hold Settings Network & Internet Mo- bile network select SIM card (if applicable).

2. Set the switch Data roaming to to activate it or to deactivate.

IMPORTANT!

Using data services while roaming can be costly. Contact your service provider for data roaming rates before you use data roaming.

Preferred network type

Your phone automatically switches between the mobile networks that are available where you are. You can also manually set your phone to use a specific mobile network type. Different status icons are displayed in the status bar depending on the type of network that you are connected to.

1. Press and hold Settings Network & Internet Mo-

bile network select SIM card (if applicable) Preferred network type:

• 4G (recommended): to automatically switch for best service be-

tween 2G, 3G and 4G.

• 3G: to automatically switch for best service between 2G and 3G.

• 2G: for 2G service only.

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IMPORTANT!

If you set your phone to use 2G or 3G, you will not be able to make any calls, including emergency calls, or use other features requiring a network connection, if the selected network type is unavailable.

Enhanced 4G LTE Mode

Set if voice calling over LTE network should be enabled or disabled. This menu is only visible if your service provider supports the feature.

1. Press and hold Settings Network & Internet Mo- bile network select SIM card (if applicable).

2. Set the switch Enhanced 4G LTE Mode to to activate it or to deactivate.

Note! Your network operator also needs to support this feature.

Wi-Fi calling settings

For improved voice communications over Wi-Fi.

1. Press and hold Settings Network & Internet Mo- bile network select SIM card (if applicable) Wi-Fi calling.

2. Set the switch to on to activate it or to deactivate.

Note! Your network operator also needs to support this feature.

Access Point Names

An Access Point Name (APN) is the name of a gateway between a mobile network and another computer network, mostly the public Internet. The APN settings are used by services that communicates using other computer networks. The APN settings for most major service providers are already included from start. There are different APN settings for different services like message, data and AGPS.

Follow the steps below if your service provider’s profile is not in the list or if you need to change any setting. Contact your service provider for correct settings.

1. Press and hold Settings Network & Internet Mo-

bile network select SIM card (if applicable) Access Point Names.

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2. To change and existing APN profile, select a profile and press . If your service provider’s profile is not in the list, press New

APN to enter settings for your service provider:

• Name to enter a name for the APN.

• APN to enter the APN address.

• Proxy to enter HTTP proxy address.

• Port to enter HTTP proxy port.

• Username to enter user name.

• Password to enter password.

• Server to enter password.

• MMSC to enter the MMSC.

• MMS proxy to enter MMS proxy address.

• MMS port to enter MMS proxy port.

• MCC to enter the operator MCC code.

• MNC to enter the operator MNC code.

• Authentication type to select the type of authentication to be

used.

• APN type to enter the APN type.

• APN protocol to select the type of protocol to be used.

• APN roaming protocol to select the type of protocol to be used

when roaming.

• APN enable/disable to select the type of protocol to be used

when roaming.

• Bearer to set the type of bearer.

• MVNO type to set the MVNO type.

• MVNO value to set the MVNO value.

3. Press Save to save or Discard to return.

4. Select your new/modified profile’s radio button and press to activate it.

You can also delete a profile by selecting one and press Delete APN.

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Network operators

Your phone automatically selects the network operator that you have a subscription with. When roaming or if you otherwise have no signal you can try to manually select a network.

1. Press and hold Settings Network & Internet Mo- bile network Network operators.

2. Wait for the list of operators and select the wanted operator or

Choose automatically.

IMPORTANT!

If you select a network manually, your phone will lose network connection when the selected network is out of reach. Remember to set

Choose automatically.

Data usage Data Saver

You can reduce data usage by preventing some apps from sending or receiving data in the background. An app you’re currently using can access data, but may do so less frequently. This may mean, for example, that images don’t display until you select them.

1. Press and hold Settings Network & Internet Da- ta usage Data Saver.

2. Set the switch to on to activate it or to deactivate.

3. Press Unrestricted data and set the switch to on for the apps that should have unrestricted data.

Note! If Data Saver is activated is displayed in the status bar.

Mobile data

Use mobile data to access internet services.

Note! If you have a Wi-Fi network setup and is available, that will always be the first choice for data communication.

IMPORTANT!

Using mobile data services can be costly. We recommend that you check your data rates with your service provider.

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Enable/disable mobile data for services. Select off to avoid data charges.

1. Press and hold Settings Network & Internet Da- ta usage select SIM card (if applicable) Mobile data.

2. Set the switch to on to activate it or off to deactivate.

Mobile data usage

The Mobile data usage counter gathers traffic information from all apps using mobile data. You can keep track of the amount of data transferred to and from your device over the mobile network since last reset.

1. Press and hold Settings Network & Internet Da- ta usage select SIM card (if applicable) Mobile data usage.

2. See total mobile data usage as well as per app for the selected date interval shown on the top of the page.

3. Press to set data notification limits and time periods.

Billing cycle

Set the data notification limits and time periods.

1. Press and hold Settings Network & Internet Da- ta usage select SIM card (if applicable) Billing cycle.

2. Set the Set data warning switch to on to get a warning when you reached the mobile data usage limit of Data warning.

3. Set the Set data limit switch to on to turn off mobile data when limit of Data limit is reached.

4. Press Clear data usage to reset the mobile data usage counter and press Ok to confirm.

Wi-Fi data usage

See the data counters for Wi-Fi data traffic.

Press and hold Settings Network & Internet Data us- age Wi-Fi data usage.

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Hotspot & tethering

IMPORTANT!

Using mobile data services can be costly. We recommend that you check your data rates with your service provider.

Allow other devices to share your phone’s Internet connection by connecting via USB, Bluetooth or Wi-Fi. Internet sharing only works if you phone is connected to the Internet over the mobile data network and it will disable any existing Wi-Fi connection on the phone while active.

USB Tethering

Share your phone’s Internet connection by connecting via USB cable. You must first connect the computer to the phone.

1. Press and hold Settings Network & Internet Hot- spot & tethering.

2. Set the USB Tethering switch to on to enable Internet sharing via the USB cable.

Note! The first time it might take some time before the connection is established.

Bluetooth tethering

Share your phone’s Internet connection by connecting via Bluetooth. You

must first establish the Bluetooth connection. See Bluetooth

, p.33.

1. Press and hold Settings Network & Internet Hot- spot & tethering.

2. Set the Bluetooth tethering switch to on to enable Internet sharing via a Bluetooth connection.

Note! You must first establish the Bluetooth connection. See Bluetooth

p.33.

Wi-Fi hotspot

Share your phone’s Internet connection via Wi-Fi. If you want to change any setting, please do so before you turn on the feature.

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IMPORTANT!

Always have the security turned on when your Wi-Fi hotspot is active to prevent unauthorized use of your internet connection. Turn off the Wi-Fi hotspot feature when you no longer need to share Internet access for other devices. When the feature is activated it will drain your phone's battery significantly.

1. Press and hold Settings Network & Internet Hot- spot & tethering Wi-Fi hotspot.

2. Set the switch to on to enable Internet sharing via Wi-Fi.

3. Press Keep Wi-Fi hotspot on to set if the Wi-Fi hotspot should automatically turn off after being idle for the set period of time:

• Always to have the Wi-Fi hotspot enabled until you manually

turn it off.

• Turn off when idle for 5 min to automatically turn off after 5 mi-

nutes, if idle.

• Turn off when idle for 10 min to automatically turn off after

10minutes, if idle.

4. Press Set up Wi-Fi hotspot to set the configuration for the Wi-Fi hotspot:

• Network name to set the network name that will be shown to

other devices. This is also called the SSID.

• Security to set the security type (always use WPA2 PSK if the

connecting device supports it).

• Password: a password is used to prevent unauthorized access to

your mobile network. This option is available only when the security type is WPA2(AES).

Note! Check Show password to see it in clear text.

• Press Save to confirm any changes.

5. Press WPS connect to connect to your phone using WPS:

• Push button: First select this mode and the try to connect with

the other device using WPS.

• PIN from client: Enter the given PIN code on the other device us-

ing WPS. The setup can take up to two minutes to complete.

Press Connect to initiate WPS connection.

6. Below you can see connected and blocked devices.

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Dual SIM settings

If you have more than one SIM card installed, you will be asked what SIM card to use. Here you can set the preferred SIM card for different types of mobile traffic.

1. Press and hold Settings Network & Internet Du- al SIM settings.

2. Set the switch to on for each SIM card slot you want enabled.

3. Select the preferred SIM card for the different types of mobile traffic.

• Mobile data

• Calls

• Messaging

Reset Wi-Fi, mobile & Bluetooth

Here you can reset all network settings, including Wi-Fi, mobile data and Bluetooth settings.

1. Press and hold Settings Network & Internet Re- set Wi-Fi, mobile & Bluetooth.

2. Select SIM card if applicable and press Reset settings.

3. Press Reset settings to confirm the reset.

Connected devices

Here you can see and control your connected devices.

Bluetooth

IMPORTANT!

If you are not using Bluetooth connectivity, switch it off to save power. Do not pair with an unknown device.

Activate Bluetooth

1. Press and hold Settings Connected devices Bluetooth.

2. Set the switch to on to enable.

Bluetooth settings Visibility to other devices

Your phone is visible to other Bluetooth devices as long as you have the Bluetooth activated, the settings menu is open and the display is lit.

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1. Press and hold Settings Connected devices Bluetooth.

2. Keep the menu open and the display lit to make your device visible to other devices.

Device name

1. Press and hold Settings Connected devices Bluetooth Device name.

2. Doro DFB-0330 is displayed.

3. Edit the new name.

4. Press Rename to save and your new name should appear for other Bluetooth devices.

Received files

You can both send and receive files via Bluetooth. Here you can see the files received via Bluetooth.

1. Press and hold Settings Connected devices Bluetooth Received files.

2. The files received via Bluetooth are displayed.

Paired devices

View already paired devices.

1. Press and hold Settings Connected devices Bluetooth Paired devices.

2. See the list of paired devices. Select the device and press to con-

nect/disconnect the device. When a device is connected the icon displayed in the status bar.

3. Select the setting icon on a device from the list and press :

• Name to edit the name of the paired Bluetooth device.

• Mark the type of service that should be enabled.

4. Press OK to save changes.

5. Press Forget to delete the device from the list of paired devices.

Pair new device

Search and pair available Bluetooth devices in your proximity.

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1. Press and hold Settings Connected devices Bluetooth Pair new device.

2. Make sure that the device you want to connect with is visible and in pairing mode.

3. Wait for the search to display the wanted device to select it and press

to connect. When connecting to another Bluetooth device you

may need to enter a password or confirm a shared key.

Bluetooth address

Here you can see the Bluetooth address of your phone.

Battery

See your phone’s battery status and activate power saving mode.

Standby intelligent power saving Standby intelligent power saving helps to increase battery life by intelli-

gently slow down processes to a minimum in idle mode.

1. Press and hold Settings Battery.

2. Set the switch Standby intelligent power saving to on to enable.

Note! This feature is by default turned on.

Battery saver

Once activated, the power saving mode, helps to increase battery life. The battery saver reduces your device’s performance and limits vibration, location services, and most background data. Battery saver turns off automatically when your device is charging. When activated, the status bar turns orange.

1. Press and hold Settings Battery Battery saver.

2. Set the switch to on to manually activate it.

Turn on power saving mode automatically

Set the power saving mode to automatically start functioning when the battery level reaches a certain level.

1. Press and hold Settings Battery Battery saver

Turn on automatically.

2. Set at what remaining battery power level to automatically activate power saving mode.

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Display

Brightness level

You can adjust the brightness of the display.

1. Press and hold Settings Display Brightness level.

2. Set the brightness to comfortable level and press when done.

Note! The brighter the display is, the more batter power it will consume.

Sleep

Select the delay time for the display backlight.

1. Press and hold Settings Display Sleep.

2. Select the how long time the display lit.

3. Press to confirm.

Colour inversion

Colour inversion exchanges colour values. For example, black text on a white screen becomes white text on a black screen.

1. Press and hold Settings Display Colour inversion.

2. Set the switch to on to enable this feature.

Block function

Select an app or function you want to block for usage.

1. Press Menu Settings Display Block function.

2. Select each app/function you want to disable and activate blocking

with .

Sound

Volume

Adjust the volume settings for various sounds on your device.

1. Press and hold Settings Sound:

2. Select type of sound and use

• Media volume.

• Alarm volume.

• Ring volume.

/ to adjust the volume.

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3. Press when done.

Audio setup

If you use a hearing aid or have hearing difficulties when using the device in a noisy environment, you can adjust the audio settings.

1. Press and hold Settings Sound Audio setup:

• Normal for normal hearing in normal conditions.

• High for moderate hearing impairment or use in a very noisy

environment.

• HAC mode for use with hearing aid.

2. Press to confirm.

Note! Try different settings to find the one that suits your hearing the best.

Keypad tone

Select the sound you hear when you press the keys of the phone.

1. Press and hold Settings Sound Keypad tone .

2. Select between

• Silent

• Click

• Tone

3. Press to confirm.

Vibrate for calls

Set to vibrate for incoming calls.

1. Press and hold Settings Sound Also vibrate for calls.

2. Set the switch to on to enable this feature.

Ringtones and alerts

Select various ringtones and alerts on your device.

1. Press and hold Settings Sound.

2. Select the sound to set and select one of the available melodies, the melody will be played.

• SIM1 Phone ringtone to set the ringtone for incoming calls on

SIM1.

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• SIM2 Phone ringtone to set the ringtone for incoming calls on

SIM2.

• Default notification sound to set the tone for new notifications.

3. Press to confirm.

Calls (call settings)

Note! You might need to select the SIM card you want to handle for each

setting.

You can access the call settings via press and hold Settings

Calls.

Auto answer

Select to activate auto answer to answer incoming calls from contacts saved in the number list in handsfree/speakerphone mode.

1. Press and hold Settings Calls Auto answer:

2. Activate the feature with .

3. Press Auto answer timeout to set after how long time of ringing the automatic answer should occur.

Note! Please observe any possible limitations on time of ringing for the network. The phone must be set to answer before any maximum time of ringing for the network.

4. Press Number list and select a list position.

5. Press Edit to enter an allowed number for the feature. If you want to delete a number, press Delete

6. Press Save to save.

7. Repeat, if needed, until you have 20 contacts (maximum).

Fixed dialling numbers (FDN)

You can limit calls to certain numbers saved on the SIM card. The list of allowed numbers is protected by your PIN2-code.

Note! The PIN2-code is needed to apply fixed dial. Contact your service provider to get the PIN2-code.

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1. Press and hold Settings Calls select SIM card

Fixed dialling numbers:

• Enable FDN enter PIN2 to enable the feature.

• Change PIN2 to change the PIN2 code.

• FDN list to add and enter the first allowed number.

You can add more numbers or edit or delete existing.

Note! You can save parts of phone numbers. For example, if you save 01234, allows calls to all numbers starting with 01234. It is possible to place an SOS call by entering the main local emergency number followed

by even when fixed dial is activated. When fixed dial is activated you are not allowed to view or manage any phone numbers saved on the SIM card. You are not able to send any text messages either.

Wi-Fi calling

See Wi-Fi calling settings, p.27

Call forwarding

You can divert calls to an answering service or to another phone number. Set up which calls should be diverted. Select a condition, enter number and then press Turn on. You can also select Turn off or Update.

1. Press and hold Settings Calls select SIM card

Call forwarding:

• Always forward to divert all voice calls.

• When busy to divert incoming calls if the line is busy.

• When unanswered to divert incoming calls if unanswered.

• When unreachable to divert incoming calls if the phone is turned

off or out of range.

Call barring

Your phone can be restricted to disallow certain types of calls. Select a con-

dition and select or .

Note! A password is needed to apply call barring. Contact your service provider to get the password.

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1. Press and hold Settings Calls select SIM card

Call barring.

2. Mark the type of calls that you want to restrict:

• All outgoing calls to answer incoming calls but not calling.

• International outgoing calls to block calls to international

numbers.

• International outgoing calls except to home PLMN to block in-

ternational calls except to the country associated with the SIM card.

• All incoming calls to call but not to receive incoming calls.

• Incoming calls while roaming to block incoming calls while

roaming (operating in other networks).

3. Press Cancel all to cancel all call barring (password needed). Press OK to confirm.

4. Press Change barring password to change the barring password.

Note! Changing the password might not be allowed by your service provider.

Additional settings Caller ID

Display or hide your phone number on the recipient's phone when you call.

Press and hold Settings Calls select SIM card Ad- ditional settings Caller ID:

• Network default to use default setting by the network.

• Hide number to never show your number.

• Show number to always show your number.

Call waiting

You can handle more than one call at a time, put the current call on hold and answer the incoming call. When activated, an alert tone is heard if there is an incoming call while talking.

• During a call, press to answer the second call. The phone will auto-

matically hold the first call. For more call handling, see Call options, p.14.

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Activate call waiting

1. Press and hold Settings Calls select SIM card

Additional settings.

2. Set Call waiting switch to to enable call waiting.

Tip: Set switch to to disable call waiting.

Call blocking

You can compile a blacklist of phone numbers so that any phone number on your blacklist is blocked when calling or texting you.

Activate the function and add blacklist numbers

1. PPress and hold Settings Calls Call blocking.

2. Press Add a number to add a number to list of blocked numbers.

3. Press Block to confirm. Press Unblock to remove .

Tip: To remove an existing entry, select it and press Unblock. You can add numbers directly from your call log, just press Block

number. See Call log, p.21

Set Voicemail

If your subscription includes an answering service, callers can leave a voicemail message when you are unable to answer a call. Voicemail is a network service and you may need to subscribe to it first. For more information and for the voicemail number, contact your service provider.

1. Press and hold Settings Calls Voicemail select SIM card (if applicable) Advanced settings Setup

Voicemail number.

2. Enter number and press OK to confirm.

Call voicemail

• Press and hold shortcut button1.

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Security & location

Passwords

Change phone code

1. Press and hold Settings Security & location Passwords Phone code.

2. Enter current code and press OK.

3. Enter new code and press OK.

4. Confirm new code and press OK.

Note! The default phone code is 1234 and is used for e.g. resetting the phone.

Keypad lock

The phone automatically locks after the set time period.

1. Press and hold Settings Security & location Key- pad lock Auto keylock.

2. Select after what time the phone automatically locks.

3. Press to confirm.

Location

Global Positioning System (GPS) and additional supplemental information such as Wi-Fi and mobile networks are used to approximate your location. Location data may be used by apps and services, such as assistance calls and weather forecasts.

CAUTION

If you turn off location, services such as assistance location cannot access your location information.

1. Press and hold Settings Network & Internet Location.

2. Enable the switch to enable location positioning.

Mode

The GPS is quite battery consuming. If you want to reduce the battery consumption you can set Mode to Battery saving.

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1. Press and hold Settings Network & Internet Location.

2. Enable the switch to enable location positioning. Select mode:

• High accuracy: for best location accuracy. This uses every service

available: GPS, Wi-Fi, Bluetooth, and/or mobile networks in whatever combination available. This is quite battery consuming.

• Battery saving: to reduce battery consumption by disabling GPS.

This mode uses less battery-intensive location sources (Wi-Fi, Bluetooth, and/or nearby mobile) to figure out where you are using location services. This will not be as accurate as using GPS.

• Device only: this mode relies solely on the GPS. This means it will

work in places where you won't find enough Wi-Fi, cellular towers, and Bluetooth beacons to get a proper location.

3. It’s also possible to enable/disable what app/function should be given permission to location information. Press App-level permissions and

enable the switch to enable location positioning for each app/ function.

SIM card lock

1. Press and hold Settings Security & location SIM card lock select SIM card (if applicable).

• Set the switch to activate the PIN code. You need to enter

the PIN code every time the phone is started.

• Set the switch to deactivate the PIN code.

IMPORTANT!

If you deactivate the PIN code and the SIM card is lost or stolen, it is unprotected and must be blocked by your service provider.

2. Press Change SIM PIN to change you SIM PIN code.

3. Enter the old PIN and press OK.

4. Enter new PIN and tap OK. Enter new PIN again and select OK once more. When done, SIM PIN changed successfully will appear.

Start-up Wizard

You can run the start-up wizard anytime you want.

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Press and hold Settings Start-up Wizard and select the subject you want to change.

Tutorials

Here are some useful tutorials for various features.

Press and hold Settings Tutorials.

SIM Toolkit

Your service provider can provide some various value-added services.

Press and hold Settings SIM Toolkit select SIM card (if applicable) for the provided services.

Response

See Response by Doro, p.15.

Messages settings

Auto reply

Set to automatically send an auto reply for all received text messages.

Note! To avoid additional costs, make sure to disable the auto reply function. This is especially important if roaming. Roaming is when using another network, when for example travelling abroad.

1. Press and hold Settings Messages.

2. Set the Auto reply switch to activate the auto reply message.

3. Press Message to edit the default reply message. See Enter characters

, p.10.

4. When done, confirm with OK

System

Languages & input

The default language for the phone menus, messages, etc. is determined by the SIM card. You can change this to any other language supported by the phone.

1. Press and hold Settings System Languages & input Languages.

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2. Select a language.

Predictive text

1. Press and hold Settings System Languages & input Predictive text.

2. Set Predictive text on/off with .

Date & time

Tip: The phone is set to automatically update time and date according to current time zone. To turn off, select Date & time Automatic date & time . Automatic update of date and time does not change the

time you have set for the alarm clock or the calendar. They are in local time. Updating may cause some alarms you have set to expire depending on network support and subscription.

Set the time and date

1. Press and hold Settings System Date & time:

• Automatic date & time, set to off to manually set the date

and time.

• Automatic time zone, set to off to manually set the time

zone.

• Set date to enter the date.

• Set time to enter the time.

• Select time zone to select your current time zone.

• Use 24-hour format set to off for 12-hour or on for

24-hour time format.

Software update

When a new system software is available, a notification message is shown. Press Software update Check for updates to manually check if

there’s a software update available and perform it. Select it to start downloading. The download time may vary depending on Internet connection. We recommend that you always update your device to the latest software version to get optimal performance and the latest enhancements. You need to have a working data connection to be able to perform the update with the firmware over-the-air (FOTA) service. See Mobile network, p.26 or Wi-Fi, p.24 on how to activate a data connection.

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1. Press and hold Settings System Software update.

2. Press Check for updates to manually check if there’s a software update available.

3. Press Settings for software update settings:

• Automatically check for update to set how often the phone au-

tomatically should check for new updates.

• Updates via Wi-Fi only, to only allow update packages to be

downloaded over Wi-Fi network.

• Allow automatic download over Wi-Fi network to allow update

packages to be downloaded automatically

Reset options Reset app preferences

1. Press and hold Settings System Reset options

Reset app preferences.

2. Press Reset apps to reset all preferences for: disabled apps, disabled app notifications, default applications for actions, background data restrictions for apps and any permission restrictions. You will not lose any app data.

Erase all data (factory reset)

1. Press and hold Settings System Reset options

Erase all data (factory reset).

2. Press Reset phone to delete all data from your phone's internal storage, including: accounts, system and app data and settings, music, photos, videos and other user data (SIM card and memory card are not affected).

3. Press Erase everything to confirm and continue to delete all your personal information.

Note! This action cannot be undone!

4. Enter the phone code and press OK.

Tip: The default phone code is 1234.

Scheduled power on & off

Here you can set how to turn on and turn off your phone without pressing the power button.

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1. Press and hold Settings System Reset options

Scheduled power on & off.

2. Press On or Off for the following options.

• Time to set the time when the phone should be turned On or Off.

• Check Repeat to select what days the setting should be valid for.

3. Press Done to confirm.

About phone

See information regarding your phone.

1. Press and hold Settings System About phone:

• Status: to see the status for various items on your phone.

• Model: to see the model number.

• Build number: to see the build number.

• Custom build version: to see the custom build version.

Additional functions

Display status symbols

Signal strength

Aeroplane mode activated

Vibration only

Headset connected Call divert activated

Voicemail message received

Notification (missed call, new

message, etc...)

Display main symbols

Charger connected Charger removed

Error

Warning

Processing, please wait Battery level low

No network coverage

Data saver activated.

Battery level

Bluetooth on

Bluetooth connected

Query

Done (confirmed)

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Safety instructions

CAUTION

The unit and the accessories can contain small parts. Keep all of the equipment out of the reach of small children. The mains adapter is the disconnect device between the product and mains power. The mains socket outlet must be close to the equipment and easily accessible.

Network services and costs

Your device is approved for use on the 4G LTE FDD 1 (2100), 3 (1800), 7 (2600), 8 (900 MHz), 20 (800) MHz , WCDMA 1 (2100), 8 (900), 2 (1900) MHz, GSM 900/1800/1900 MHz networks. To use the device, you need a subscription with a service provider.

Using network services may result in traffic costs. Some product features require support from the network, and you may need to subscribe to them.

Operating environment

Follow the rules and laws that apply wherever you are, and always turn off the unit whenever its use is prohibited or can cause interference or hazards. Only use the unit in its normal user position.

Parts of the unit are magnetic. The unit can attract metal objects. Do not keep credit cards or other magnetic media near the unit. There is a risk that information stored on them can be erased.

Medical units

The use of equipment that transmits radio signals, for example, mobile phones, can interfere with insufficiently protected medical equipment. Consult a doctor or the manufacturer of the equipment to determine if it has adequate protection against external radio signals, or if you have any questions. If notices have been put up at health care facilities instructing you to turn off the unit while you are there, you should comply. Hospitals and other health care facilities sometimes use equipment that can be sensitive to external radio signals.

Implanted medical devices

To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 15 cm between a wireless device and the medical device. Persons who have such devices should:

• Always keep the wireless device more than 15 cm from the medical device.

• Should not carry the phone in a breast pocket.

• Hold the wireless device to the ear opposite the medical device.

If you have any reason to suspect that interference is taking place, turn the phone off immediately If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.

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Areas with explosion risk

Always turn off the unit when you are in an area where there is a risk of explosion. Follow all signs and instructions. There is a risk of explosion in places that include areas where you are normally requested to turn off your car engine. In these areas, sparks can cause explosion or fire which can lead to personal injury or even death.

Turn off the unit at filling stations, and any other place that has fuel pumps and auto repair facilities.

Follow the restrictions that apply to the use of radio equipment near places where fuel is stored and sold, chemical factories and places where blasting is in progress.

Areas with risk for explosion are often – but not always – clearly marked. This also applies to below decks on ships; the transport or storage of chemicals; vehicles that use liquid fuel (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust or metal powder.

Li-Ion battery

This product contains a Li-Ion battery. There is a risk of fire and burns if the battery pack is handled improperly.

WARNING

Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, expose to temperature above 60° C (140° F), or dispose of in fire or water. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.

Protect your hearing

This device has been tested to comply with the Sound Pressure Level requirement laid down in the applicable EN 50332-1 and/or EN 50332-2 standards.

WARNING

Excessive exposure to loud sounds can cause hearing damage. Exposure to loud sounds while driving may distract your attention and cause an accident. Listen to a headset at a moderate level, and do not hold the device near your ear when the loudspeaker is in use.

Emergency calls

IMPORTANT!

Mobile phones use radio signals, the mobile phone network, the terrestrial network and user-programmed functions. This means that connection cannot be guaranteed in all circumstances. Therefore, never rely only on a mobile phone for very important calls such as medical emergencies.

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GPS/Location based functions

Some products provide GPS/Location based functions. Location determining functionality is provided “As is”. No representation or warranty are made as to the accuracy of such location information. Use of location-based information by the device may not be uninterrupted or error free and may additionally be dependent on network service availability. Please note that functionality may be reduced or prevented in certain environments such as building interiors or areas adjacent to buildings.

CAUTION

Do not use GPS functionality in a manner which causes distraction from driving.

Vehicles

Radio signals can affect electronic systems in motor vehicles (for example, electronic fuel injection, ABS brakes, automatic cruise control, air bag systems) that have been incorrectly installed or are inadequately protected. Contact the manufacturer or its representative for more information about your vehicle or any additional equipment.

Do not keep or transport flammable liquids, gases or explosives together with the unit or its accessories. For vehicles equipped with air bags: Remember that air bags fill with air with considerable force.

Do not place objects, including fixed or portable radio equipment in the area above the airbag or the area where it might expand. Serious injuries may be caused if the mobile phone equipment is incorrectly installed and the airbag fills with air.

It is prohibited to use the unit in flight. Turn off the unit before you board a plane. Using wireless telecom units inside a plane can pose risks to air safety and interfere with telecommunications. It may also be illegal.

Protect your personal data

Protect your personal data and prevent leakage or misuse of sensitive information

• While using your device, be sure to back up important data.

• When disposing of your device, back up all data and then reset your device to pre-

vent misuse of your personal information.

• Carefully read the permissions screen when downloading applications. Be particularly

cautious with applications that have access to many functions or to a significant amount of your personal information.

• Check your accounts regularly for unapproved or suspicious use. If you find any sign

of misuse of your personal information, contact your service provider to delete or change your account information.

• In the event your device is lost or stolen, change the passwords on your accounts to

protect your personal information.

• Avoid using applications from unknown sources and lock your device with a pattern,

password, or PIN.

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Malware and viruses

To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service.

• Do not download unknown applications.

• Do not visit untrusted websites.

• Delete suspicious messages or email from unknown senders.

• Set a password and change it regularly.

• Deactivate wireless features, such as Bluetooth, when not in use.

• If the device behaves abnormally, run an antivirus program to check for infection.

• Run an antivirus program on your device before you launch newly-downloaded appli-

cations and files.

• Do not edit registry settings or modify the device’s operating system.

Care and maintenance

Your unit is a technically advanced product and should be treated with the greatest care. Negligence may void the warranty.

• Protect the unit from moisture. Rain, snow, humidity, and all types of liquids can con-

tain substances that corrode the electronic circuits. If the unit gets wet, you should immediately power off the phone, remove the battery and allow the unit to dry completely before you replace it.

• Do not use or keep the unit in dusty, dirty environments. The unit’s moving parts and

electronic components can be damaged.

• Do not keep the unit in warm places. High temperatures can reduce the lifespan for

electronic equipment, damage batteries and distort or melt certain plastics.

• Do not keep the unit in cold places. When the unit warms up to normal temperature,

condensation can form on the inside and can damage the electronic circuits.

• Do not try to open the unit in any other way than that which is indicated here.

• Do not drop or shake the unit. If it is treated roughly the circuits and precision me-

chanics can be broken.

• Do not use strong chemicals to clean the unit.

• Do not disassemble, open, crush, bend, deform, puncture or shred.

• Do not modify or remanufacture, attempt to insert foreign objects into the battery,

immerse or expose to water or other liquids, expose to fire, explosion or other hazard.

• Only use the battery for the system for which it is specified.

• Only use the battery with a charging system that has been qualified with the system

per IEEE-Std-1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.

• Do not short circuit a battery or allow metallic conductive objects to contact battery

terminals.

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• Replace the battery only with another battery that has been qualified with the sys-

tem per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.

• Promptly dispose of used batteries in accordance with local regulations.

• Battery usage by children should be supervised.

• Improper battery use may result in a fire, explosion or other hazard.

For devices that utilize a USB port as a charging source, the device's user manual shall include a statement that the device shall only be connected to CTIA certified adapters, products that bear the USB-IF logo or products that have completed the USB-IF compliance program.

The advice applies to the unit, battery, power adapter and other accessories. If the phone is not working as it should, please contact the place of purchase for service. Don’t forget the receipt or a copy of the invoice.

Warranty

This product is guaranteed for a period of 24 months and for original accessories for a period of 12 months (such as the battery, charger, charging cradle or handsfree kit) which may be delivered with your device, from the date of purchase. In the unlikely event of a fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period.

This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other circumstances on the user’s part. Furthermore, this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution, we recommend disconnecting the charger during a thunderstorm.

Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect statutory rights of end-users.

This guarantee does not apply if batteries other than DORO original batteries are used.

Specifications

Network bands (MHz) [maximum radio-frequency power/dBm]:

2G GSM 850 [33], 900 [33],

1800 [30], 1900 [30]

3G UMTS

4G LTE FDD

Wi-Fi (MHz) [maximum radio-frequency power/dBm]:

1 (2100) [24], 2 (1900) [24], 8 (900) [24]

1 (2100) [24], 3 (1800) [24], 7 (2600) [24], 8 (900) [24], 20 (800) [24]

WLAN IEEE 802.11 b/g/n, (2412 - 2472) [15]

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Bluetooth (MHz) [maximum radio-frequency power/dBm]:

GPS receiver: Operating system: SIM card size: Dimensions

Weight Battery Operating ambient

temperature Charging ambient

temperature Storage temperature

4.2, (2402 - 2480) [10]

Category 3 DorOS micro-SIM (3FF) 138 mm x 60 mm x 13 mm 117 g (including battery)

3.7 V / 1600 mAh Li-ion battery Min: 0° C (32° F)

Max: 40° C (104° F) Min: 0° C (32° F)

Max: 40° C (104° F) Min:-20° C (-4° F)

Max: 60° C (140° F)

Copyright and other notices

Bluetooth®is a registered trademark of Bluetooth SIG, Inc.

vCard is a trademark of the Internet Mail Consortium.

eZiType

Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.

microSD is a trademark of SD Card Association.

Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Doro reserves the right to revise this document or withdraw it at any time without prior notice.

Google, Google Maps™, Gmail, Google Calendar, Google Checkout, Hangouts, YouTube, the YouTube logo, Picasa and Android are trademarks or registered trademarks of Google LLC.

This product is licensed under the MPEG-4 visual and AVC patent portfolio licenses for the personal and noncommercial use of a consumer for (i) encoding video in compliance with the MPEG-4 visual standard ("MPEG-4 video") or the AVC standard ("AVC video") and/or (ii) decoding MPEG- 4 or AVC video that was encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a video provider licensed by MPEG LA to provide MPEG-4 and/or AVC video. No license is granted or shall be implied for any other use. Additional information including that relating to promotional, internal and commercial uses and licensing may be obtained from MPEG LA, L.L.C. See

www.mpegla.com. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS

and Thomson.

™

is a trademark of Zi Corporation.

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Other product and company names mentioned herein may be the trademarks of their respective owners.

Any rights not expressly granted herein are reserved. All other trademarks are property of their respective owners.

To the maximum extent permitted by applicable law, under no circumstances shall Doro or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

Doro does not provide a warranty for or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is. Doro does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device.

Content copyright

The unauthorised copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorised or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.

Open source licenses

You are entitled to receive a copy of the source code of software licensed under an open source license that gives you the right to receive the source code for that software (for example GPL or LGPL) to you on an appropriate media, against an administrative fee covering Doro AB’s cost for handling the distribution and costs for media. Please direct such request to Doro AB, Open Source Software Operations, Jorgen Kocksgatan 1B, SE 211 20 Malmö, Sweden. To be valid, such a request must be made within three (3) years from the date of the distribution of this product by Doro AB, or in the case of code licensed under the GPL v3 for as long as Doro AB offers spare parts or customer support for this product model.

Hearing aid compatibility

Note! For hearing aid compatibility, turn off Bluetooth connectivity.

The standard for hearing aid compatibility contains two types of ratings:

• M: To use your hearing aid in this mode, make sure that your hearing aid is set to

"M-mode" or acoustic coupling mode, and position the phones receiver near the

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hearing aid’s built-in microphone. For the best results, try using the phone in different positions relative to your hearing aid—for example, placing the receiver slightly above the ear may result in better performance for hearing aids with microphones positioned behind the ear.

• T: To use your hearing aid in this mode, make sure that your hearing aid is set to "T-

mode" or telecoil coupling mode (not all hearing aids have this mode). For the best results, try using the phone in different positions relative to your hearing aid—for example, placing the receiver slightly below or in front of the ear may result in better performance.

Your device meets the M3/T3 level rating.

Specific Absorption Rate (SAR)

This device meets applicable international safety requirements for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines from the independent scientific organization ICNIRP (International Commission of Non-Ionizing Radiation Protection).

The World Health Organization (WHO) has stated that current scientific information does not indicate the need for any special precautions when using mobile devices. If you are interested in reducing your exposure, they recommend you reduce your usage or use a hands-free accessory to keep the device away from your head and body.

For information about SAR (Specific Absorption Rate) values for your device, please read the documentation provided together with your device.

Correct disposal of this product

(Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

This marking on the product, accessories or manual indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.

Correct disposal of batteries in this product

(Applicable in countries with separate collection systems)

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The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Declaration of Conformity

Hereby, Doro declares that the radio equipment type DFB-0330 (Doro 780X) is in compliance with Directives: 2014/53/EU and 2011/65/EU including delegated Directive (EU) 2015/863 amending Annex II. The full text of the EU declaration of conformity is available at the following internet address: www.doro.com/dofc.

DFB-0330 (Doro 780X) (1011, 1021, 1031, 1041)

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Version 1.0

www.doro.com

REV 19510 — STR 20200910

Doro 780X Users Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Congratulations on your purchase

Getting started

Unbox your new phone

Insert SIM card, memory card and battery

Remove the battery cover

Insert the SIM and memory cards

Insert the battery

Charge the phone

Save energy

Turn the phone on and off

Get to know your phone

Assistive functions

Start-up Wizard

Phone indicators

Notification panel and status bar

Descriptions in this document

Basic phone operations

Power on and off :

Call :

End call/back :

Assistance :

Clear :

Settings menu :

Options :

Navigation keys

Standby (idle mode)

Volume keys + / –

To enable and disable features and functions

Headset

Enter characters

Hearing aid compatible

Calls

Make a call

Receive a call

Loudspeaker mode

Call information

Call options

Options

Assistance button

Response by Doro

For the Responder

Download and install the app Response by Doro

Create an account in the app Response by Doro

Add Senior

For the senior

Accept the invitation on the Doro 780X

Response Premium by Doro

Additional functions

Lock keys

SOS calls

Safety timer

Messaging (SMS)

Read and handle messages

Messaging options

1. Press Menu Messaging Settings Text message (SMS) SMS Service centre select SIM card (if ap-

Delete all conversations

1. Press Menu Messaging Settings De- lete all conversations.

Call log

My number

Advanced settings

Phonebook settings

Set speed dial keys

Manage speed dial keys

Set ICE settings (In Case of Emergency)

Set My number settings

Set emergency number

Settings

Network & Internet

Aeroplane mode

Wi-Fi

Activate Wi-Fi

Connect to available networks

Connect to a network manually

Saved networks

Mobile network

Data roaming