D-Link DWM-311 User Manual

Version 3.01
| 04/24/2018
User Manual
DWM-311
4G LTE M2M Modem
iD-Link DWM-311 User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes.
Manual Revisions
Trademarks
D-Link and
the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Copyright © 2018 by D-Link Corporation.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation.
Revision Date Description
3.01 April
24, 2018
Updated with US technical support information
Preface
iiD-Link DWM-311 User Manual
Table of Contents
Product Overview .............................................................. 1
Package Contents ......................................................................... 1
System Requirements ................................................................. 1
Introduction ................................................................................... 2
Hardware Overview ..................................................................... 3
Front View ................................................................................ 3
Side View ..................................................................................4
Top view ................................................................................... 5
Installation ......................................................................... 6
Before You Begin ........................................................................... 6
Conguration ..................................................................... 9
Getting Started .............................................................................. 9
Diagnostics ...................................................................................10
Status ......................................................................................10
Overview ...........................................................................10
System Log .......................................................................11
Kernel Log.........................................................................12
Processes ...........................................................................12
Network ..................................................................................13
Overview ...........................................................................13
Port Forwards ..................................................................15
Admin .....................................................................................19
Cong .................................................................................19
Upgrade ............................................................................24
Troubleshooting .............................................................. 25
Resetting the Modem ...............................................................27
Networking Basics ........................................................... 28
Check your IP address ...............................................................28
Technical Specications .................................................. 29
GPL Code Statement........................................................30
Regulatory Information ..................................................45
Table of Contents
1D-Link DWM-311 User Manual
Section 1 - Product Overview
Product Overview
Package Contents
If any of the above items are missing, please contact your reseller.
System Requirements
* Subject to services and service terms available from your carrier.
An active LTE service plan from a compatible carrier.*
Computer with
Windows or Linux-based operating system with an installed Ethernet adapter
or compatible USB port.
Java-enabled browser such as Internet Explorer 11, Chrome 20.0, or Firefox 7 or above (for configuration).
Mini-USB AC adaptor
DWM-311 4G LTE M2M Modem
[2] Interchangeable blade antennas
RJ-45 cable
[2] Magnetic antenna mounts
Quick Installation Guide
2D-Link DWM-311 User Manual
Section 1 - Product Overview
Introduction
D-Link’s DWM-311 4G LTE M2M Modem is a robust 4G LTE modem that provides blazing fast connection speeds for embedded Machine-to-Machine (M2M) applications. The single mode LTE modem provides an economical and reliable high-speed connection suitable for the most demanding Internet of Things (IoT) applications. This cost-eective device is pre-congured to provide a complete connectivity solution out of the box.
The industrial-grade casing means the DWM-311 provides reliable high-speed connectivity in extreme conditions. The corrosion-resistant zinc-plated steel case and wide operating temperature and humidity tolerance mean that the DWM-311 is ready for the most demanding M2M applications in virtually any environment. Wall mounts and exible interfaces allow the DWM-311 to be mounted virtually anywhere for optimal connectivity.
The DWM-311’s USB and Ethernet interfaces allow connectivity to be added to virtually any device. Ethernet means driverless, instant access for any Ethernet-enabled device, without the need for pre-conguration or special software. Standard USB protocols allow you to add high-speed Internet access to devices not traditionally equipped with network adapters. Ethernet makes the DWM-311 a true plug-and-play solution, suitable for mass deployment or small scale use. Should unique settings be required, the easy-to-use web interface can be congured through any web browser.
3D-Link DWM-311 User Manual
Section 1 - Product Overview
Hardware Overview
Front View
1 Ethernet Activity Flashes yellow when there is Ethernet trac.
2 Link Status
Solid Green Indicates active links
O No active links
3 Ethernet Port This is a standard 10/100 Mbps Ethernet port to connect any device via a Cat 5/5e/6 RJ-45 cables.
4 Micro-USB 2.0 Port This is a micro-USB 2.0 port for connecting any device via a standard micro-USB cable.
1
3
2
4
DATA1
DATA2
4D-Link DWM-311 User Manual
Section 1 - Product Overview
1 Mini-USB Power The DWM-311 accepts power through a mini-USB coonector.
2 Status LED
Solid green Indicates strong signal.
Flashing Indicates weak signal.
O Indicates no signal.
3 Power LED Solid green indicates the modem is receiving power.
Side View
STATUS PWR
1
2 3
5D-Link DWM-311 User Manual
Section 1 - Product Overview
1 Wall Mounts Wall mounts for standard 8 gauge (4 mm) screws.
2 SMA Connector PRI SMA female connector - Primary antenna.
3 SMA Connector DIV SMA female connector - Antenna Diversity.
Top view
PRIDIV
2
3
1
6D-Link DWM-311 User Manual
Section 2 - Installation
Before You Begin
Installation
This section will guide you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, or in an attic or garage.
Observe the following precautions to help prevent shutdowns, equipment failures, and personal injury:
Install the DWM-311 in a cool and dry place. Refer to the technical specications in the user manual for the acceptable operating temperature and humidity ranges.
Install the modem in a site free from strong electromagnetic sources, vibration, dust, excessive moisture, and direct sunlight.
Place antennas in an unobstructed area with clear LTE signal. Avoid metal boxes, brick walls, and other dense materials. Use the web interface to conrm signal strength before permanent installation.
Visually inspect the power connector and make sure that it is fully secure.
Do not stack any devices on top of the modem.
Attach the External Antennas
The DWM-311 requires two external antennas to function correctly. The included antennas are interchangeable, but third party antennas may require connection to specic ports.
1. Attach the antennas to the included magnetic mounts. Turn the hex nut clockwise to fasten the antenna.
2. Place antennas where they will receive optimal signal. Arrange them so they point upward.
7D-Link DWM-311 User Manual
Section 2 - Installation
Powering the Modem
The modem can be powered either directly via mini-USB or via Power over Ethernet (PoE) using a PoE splitter.
Using included Mini-USB cable
Use the included mini-USB AC adaptor to power the modem. Attach the USB connector to the included AC adaptor. Attach the AC adaptor to a wall socket. Insert the mini-USB connector into the port on the modem labelled with the symbol. The power LED will turn green to indicate the modem is receiving power.
Using Power over Ethernet (PoE)
The DWM-311 can be powered via Power over Ethernet (PoE) (sold separately) by connecting a 5.5 mm DC to mini-USB adaptor (sold separately) to a PoE splitter. This may be useful when long cable lengths required. Standard PoE has a range of up to 330 ft (100 m). The following steps outline setting up the modem with a PoE Splitter/Injector kit.
1. Verify your PoE splitter is set to output 5 volts.
Warning: Higher voltages may damage the DWM-311.
2. Attach the PoE splitter’s DC-OUT to the DWM-311’s mini-USB power input using the DC-to-Mini-USB adaptor (sold separately). The power input is labelled with the symbol.
3. Once the antennas are placed, attach both antenna cables to the DWM-311’s external SMA connectors, labelled DIV and PRI. Turn the hexnut clockwise to secure the cables.
Note: The included antennas are interchangeable. Third party antennas may require connection to specic ports.
8D-Link DWM-311 User Manual
Section 2 - Installation
3. Attach the PoE splitter’s LAN OUT to the DWM-311’s DATA1 port on the DWM-311.
4. Finally, connect the PoE injector’s LAN-IN port to an available Ethernet port on your end device and plug in the injector’s power cord into a power outlet as shown in the diagram.
Note: the above case assumes you are using a D-Link DPE-301GI 1-Port Gigabit PoE
Injector and D-Link DPS-301GS 1-Port Gigabit 30W PoE Splitter (sold separately). Other PoE congurations may vary.
Connecting Devices
After the DWM-311 has been successfully installed, the modem can be connected to the end device via either of the following connection methods:
Over Ethernet
The Ethernet port can be connected to an end device. Use a standard Category 5/5e/6 RJ-45 Ethernet cable to connect the end device to the modem. The port will auto­negotiate to the highest possible port speed based on the connected device. Note that the DWM-311 supports a maximum transfer speed over Ethernet of 100 Mbps.
Over USB 2.0
To connect the modem over USB, connect a micro-USB cable (not included) to the port marked DATA2 on the back panel. Insert the other end of the cable into a free USB port of the device you wish to connect.
Note: The modem cannot accept power over micro-USB, only over mini-USB through the port labelled with the symbol.
Connect DATA1 on the DWM-311 to the Ethernet port labelled PoE OUT on the PoE injector. Connect the Mini-USB port to the splitter’s DC OUT using an adaptor (sold separately)
DWM-311
Connect a device to the Ethernet port labelled LAN IN on the PoE injector
PoE Injector
Connect the power adapter to the PoE injector and a power outlet
End Device Power In
54V INLAN IN
PoE Splitter
PRIDIV
PoE Splitter 30W
PoE IN
DC OUTL AN OUT
PoE Injector 30W
PoE OUT
54V IN
LAN IN
Powering the modem using a PoE Kit (sold separately)
9D-Link DWM-311 User Manual
Section 3 - Conguration
Conguration
To access the conguration utility, open a web browser such as Internet Explorer and enter the address of the router (192.168.17.1 by default for connections over Ethernet, and 192.168.15.1 for connections over micro-USB).
To login to the conguration utility, admin is the default username and the default password is printed on the label on the back of the modem. The Reset button causes the password eld to be reset to blank.
Note: If you get a Page Cannot be Displayed error, please refer to the Troubleshooting section for assistance.
Once you have successfully logged in, you will see the Home page. On this page you can view information about your LTE connection and system information. The LTE Signal Strength indicator can be used to place your device. The IMEI and ICCID are unique identiers for your device and may be required by your service provider.
At the bottom of the page, Device Reset allows you to reboot the device, while
Diagnostics brings up diagnostic and advanced configuration options. The Diagnostics panel is intended for advanced users and debugging, and should not
be necessary in the course of normal usage.
Getting Started
10D-Link DWM-311 User Manual
Section 3 - Conguration
Diagnostics
Status
The diagnostics screen has a read bar with dierent sections along the side. Subsections are listed as tabs across the top
Overview
System
The Network Hostname as it will appear on a LAN. This setting in congurable in the admin panel and discussed on page 19.
Current rmware version. This is upgraded via Firmware Over the Air (FOTA) or manually using the Upgrade tab on the Admin Page. If the device malfunctions, you may need to provide this number to your support representative.
Current Linux Kernel version of your DWM-311. This may be needed for debugging purposes.
Lists current time according to the modem’s internal clock. If this is incorrect, it can be congured in the Admin section. See page
19.
The amount of time since the last reboot. Note: This is not the amount of time connected to the Internet, only since last reboot.
Hostname:
Firmware
Version:
Kernel Version:
Local Time:
Uptime:
11D-Link DWM-311 User Manual
Section 3 - Conguration
Memory
This section provides details about rmware memory usage. Memory management will not be necessary for normal usage and is beyond the scope of this manual.
Network
When connected, this will list the external IP address from your LTE network provider. This may be necessary for certain advanced applications such as private networking, diagnostics, or VPNs.
IPv4 WAN Status:
System Log
This section provides a full log of system events, including information about WAN connectivity and LTE Module status. The logging features are intended for diagnostics and advanced users only, and are beyond the scope of this manual. Log entries are time stamped based on the modem’s internal clock. The level of detail in the system log and the size of the log buer can be adjusted in the Admin panel, and is discussed in ”System: Log Settings” on page 20.
12D-Link DWM-311 User Manual
Section 3 - Conguration
Kernel Log
The Kernel log provides a full log of kernel level events. Kernel events are time stamped based on number of seconds from boot. The logging features are intended for diagnostics and advanced users only, and are beyond the scope of this manual.
Processes
The Processes screen lists all running processes on the modem’s internal operating system. This may be useful when testing experimental software or troubleshooting. This feature is intended for diagnostics and advanced users only, and is beyond the scope of this manual.
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