D-Link DVG-5402SP User Guide
D-Link DVG-5402SP
VoIP Router
User Manual
Building Networks for People
RECYCLABLE
2007/10/03
Ver. 1.00
© 2007 D-Link Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden.
Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D- Link Systems
Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. D-Link Corporation disclaims any proprietary interest in trademarks and trade
names other than its own.
Warranty: please contact your D-Link Authorized Reseller or the D-Link Branch Office nearest your place of
purchase for information about the warranty offered on your D-Link product.
Information in this document is subject to change without notice.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communication. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
‧ Reorient or relocate the receiving antenna.
‧ Increase the separation between the equipment and receiver.
‧ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
‧ Consult the dealer or an experienced radio/TV technician for help.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference in which case the
user may be required to take adequate measures.
Warnung!
Dies ist ein Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem
Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen.
Precaución!
Este es un producto de Clase B. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede
requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe B. Dans un environnement domestique, ce produit pourrait causer des interférences
radio, auquel cas l`utilisateur devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe B. Se utilizzato in ambiente domestico il prodotto può causare interferenze
radio, nel cui caso è possibile che l`utente debba assumere provvedimenti adeguati.
Contents
1. Introduction ........................................................................................................................................................4
1-1 Product Overview .......................................................................................................................................4
1-2 Hardware Description................................................................................................................................. 5
2. Getting Started...................................................................................................................................................7
3. VoIP Router Web Configuration (continued)................................................................................................. 11
3-1 SETUP......................................................................................................................................................14
3-1-1 Internet Setup.................................................................................................................................14
3-1-2 VoIP Setup .....................................................................................................................................18
3-1-3 LAN Settings ..................................................................................................................................25
3-1-4 Time and Date................................................................................................................................27
3-2 ADVANCED..............................................................................................................................................28
3-2-1 VoIP................................................................................................................................................28
3-2-2 Access Control...............................................................................................................................51
3-2-3 Firewall and DMZ...........................................................................................................................52
3-2-4 Advanced Network.........................................................................................................................58
3-3 MAINTENANCE........................................................................................................................................63
3-3-1 Device Management......................................................................................................................63
3-3-2 Backup and Restore.......................................................................................................................64
3-3-3 Firmware Update............................................................................................................................66
3-3-4 Dynamic DNS.................................................................................................................................67
3-3-5 Log Settings ...................................................................................................................................68
3-3-6 Diagnostics.....................................................................................................................................69
3-3-7 Provision.........................................................................................................................................70
3-3-8 CDR................................................................................................................................................72
3-4 STATUS....................................................................................................................................................73
3-4-1 Device Info .....................................................................................................................................73
3-4-2 VoIP Status.....................................................................................................................................74
3-4-3 LAN Client......................................................................................................................................75
3-4-4 Stat istics.........................................................................................................................................76
3-4-5 Logout ............................................................................................................................................76
4. Configuring the VoIP Router through IVR .....................................................................................................77
4-1 IVR (Interactive Voice Response) ............................................................................................................77
4-1-1 IVR Functions Table:......................................................................................................................79
4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port.....................................................80
4-2-1 PPPoE Character Conversion Table:.............................................................................................82
5. Dialing Principles.............................................................................................................................................83
5-1 Dialing Options .........................................................................................................................................83
5-2 Dialed Number Processing Flow..............................................................................................................83
Appendix...............................................................................................................................................................85
Product Features ............................................................................................................................................85
DVG-5402SP User’s Manual Product Overview
1. Introduction
1-1 Product Overview
The DVG-5402SP is designed to carry both voice and facsimile over the IP network. It uses the industry
standard SIP call control protocol so as to be compatible with free registration services or VoIP service
providers’ systems. As a standard user agent, it is compatible with all common Soft Switches and SIP proxy
servers. While running optional server software, the VoIP Router can be configured to establish a private VoIP
network over the Internet without a third-party SIP Proxy Server.
The DVG-5402SP can be seamlessly integrated i nto an existing network by conn ecting to a phone set and fax
machine. With only a broadband connection such as an ADSL bridge/router, a Cable Modem or a leased-line
router, the VoIP Router allows you to use voice and fax services over IP in order to reduce the cost of all long
distance calls.
A built-in 4-port switch makes it possible to connect up to 4 Ethernet-enabled computers or devices to also
share your Internet connection.
The DVG-5402SP can be configured a fixed IP address or it can have one dynamically assigned by DHCP or
PPPoE. It adopts either the G.711, G.726, G.729A or G.723.1 voice compression format to save network
bandwidth while providing real-time, toll quality voice transmission and reception.
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DVG-5402SP User’s Manual Telephone Interface Description
1-2 Hardware Description
Front Panel
Power: Power LED. A steady light indicates a proper connection to a power source.
Prov./Alm.: A blinkin g light indicates the VoIP Router is attempting to connect with the Provisioning
server. Once the service connects, the LED will turn off. The LED will light solid red if the self-test or
boot-up fails.
Register: The Register LED will turn on when the VoIP Router is connected to a VoIP service provider.
The LED will turn off if not connected to a service provider.
WAN: When a connection is established the 10 or 100 LED will light up solid. T he LED will blink to
indicate activity. If the 10 or 100 LED does not light up when a cable is connected, verify the cable
connections and make sure your devices are powered on.
LAN: When a connection is established the 10 or 100 LED (bottom) will light up solid on the appropriate
port. The LEDs will blink to indicate activity. If the 10 or 100 LED does not light up when a cable is
connected, verify the cable connections and make sure your devices are powered on.
Phone: This LED displays the VoIP status and Hook/Ringing activity on the phone port that is used to
connect your normal telephone(s). If a phone connected to a phone port is off the hook or in use, this
LED will light solid. When a phone is ringing, the indicator will blink.
Line: Light on means the line is in use (off-hook).
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DVG-5402SP User’s Manual Telephone Interface Description
Rear Panel
1. Line: Connect to your original telephone line on the wall jack with RJ-11 cable.
2. Phone Port (1-2): Connect to your phones using standard phone cabling (RJ-11).
3. LAN: Connect to your Ethernet enabled computers using Ethernet cabling.
4. WAN: Connect to your broadband modem using an Ethernet cable.
5. Power Receptor: Receptor for the provided power adapter.
6. Ground: A conducting connection with the earth. Connect with the ground so as to make the earth
a part of an electrical circuit using metal wire.
WARNING: DO NOT (1) connect the phone ports to each other (FXS to FXS) or (2) connect any
phone port directly to a PSTN line (FXS to PSTN) or to an internal PBX line (FXS to PBX
extension). Doing so may damage your VoIP Router.
Use Reset Button to restore factory default settings:
1. Power on.
2. Press and hold the reset button for 5 seconds.
3. Release the reset button. Factory settings will be restored.
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DVG-5402SP User’s Manual SETUP
2. Getting Started
To access the web-based configuration utility, open a web browser such as Internet Explorer and enter the IP
address of the DVG-5402SP.
Open your Web browser and type
http://192.168.8.254
box. Press the Enter or Return Key.
into the URL address
Click Login to enter Web Site. The factory
default settings for Login ID is “admin” and
without Password.
Click Setup Wizard.
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DVG-5402SP User’s Manual SETUP
Click Next.
The username of ADMIN and USER have
been defined and locked by default. It is
highly recommended to create a login
password to keep your router secure.
Click Next
.
Enter a NTP server or use the default
server.
Click Next.
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DVG-5402SP User’s Manual SETUP
r
r
r
Select your Internet connection type:
DHCP – Most Cable ISPs or if you are
connecting the DVG-5402SP behind a
router.
Static IP – Select if your ISP supplied you
with your IP settings.
PPPoE – Most DSL ISPs.
PPTP – Select if required by your ISP.
BigPond – For Australia only.
Select Manual to manually enter IP
address of DNS or select Auto if DNS is
Click Next
.
Register to the SIP Proxy Server by clicking
Enable support of SIP Proxy Server. Ente
Proxy Server IP/Domain and Port.
The Outbound Proxy Support is optional.
To register, please click on the Outbound
Proxy Support check box and ente
Outbound Proxy IP/Domain and Port in it.
Registration by phone line: enter
Number, User ID/Account and Password
supplied by your ITSP. Click on the Registe
check box to register to Proxy Server.
Click Next.
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DVG-5402SP User’s Manual SETUP
f
Setup is finished. Check the summary o
your settings. To make new settings
effective, you must click on the Restart
button to reboot the DVG-5402SP.
Click Restart.
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DVG-5402SP User’s Manual SETUP
3. VoIP Router Web Configuration (continued)
During configuration, please follow the Setup Hint for some specific procedure in case the VoIP Router
fails to make the changes active.
Situation 1: (example: Internet Setup)
Setup Hint:
1. Select DHCP WAN Setup.
2. Click “Apply”.
3. Click “Save and Restart” to make change take effect.
Situation 2: (example: VoIP Proxy Server)
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DVG-5402SP User’s Manual SETUP
Setup Hint:
1. Click “Edit” to start configuration.
2. Click “Apply” after settings.
3. Go to “MAINTAINACE”-> “Backup and Restore” save settings and reboot the system.
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DVG-5402SP User’s Manual SETUP
Situation 3: (example: Enable IP Filtering)
Setup Hint:
1. Click “Enable IP Filtering” check box to open the main screen.
2. Click “Add” to enter an entry.
3. After Adding an entry, you have to click “Apply”.
4. Don’t forget to click “Apply” which in the filed of “Enable IP Filtering”.
5. After settings, save and reboot.
1
4
2
3
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DVG-5402SP User’s Manual SETUP
3-1 SETUP
3-1-1 Internet Setup
WAN (Wide Area Network) Settings are used to connect to your ISP (Internet Service Provider). The
WAN settings are provided to you by your ISP and oftentimes referred to as "public settings". Please
select the appropriate option for your specific ISP.
IP Configuration (Setting WAN Port)
There are five methods of obtaining a WAN port IP address:
1. DHCP, which means a Dynamic IP (Cable Modem)
2. Static IP
3. PPPoE (dial-up ADSL)
4. PPTP
5. BigPond (for Australia only)
Methods for using DHCP and PPPoE for obtaining an IP address may vary. If you are not familiar with
creating a network connection, please contact your local ISP.
After selecting the suitable option, click Accept at the bottom of the screen to save the settings.
You need to save the changes and restart the VoIP Router to make the changes active. Saving the
settings: Click MAINTENANCE and select Save/Restart in System from the left menu. Tick Save
Settings and Restart, then click Accept. Wait for about 40 seconds before the VoIP Router obtaining
an IP address by the method you selected.
Note: When the system has obtained a new IP address, an d you are using a WAN port to enter the
Web Configuration Screen, the new IP address has to be used before you can get connected to the
VoIP Router. The same principle applies to the next two settings.
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DVG-5402SP User’s Manual SETUP
SETUP → Internet Setup
SETUP → Internet Setup
DHCP: Select this option if your ISP (Internet Service Provider) provides you an IP addre ss
automatically . Cable modem provid ers typically use dynamic assignment of IP Address. The Ho st Name
field is optional but may be required by some Internet Service Providers.
SETUP → Internet Setup
Static IP: Select this option if your ISP (Internet Service Provider) provides you a Static IP address.
Enter the IP address, Subnet Mask and Default Gateway IP.
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DVG-5402SP User’s Manual SETUP
SETUP → Internet Setup
PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over
Ethernet) connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to
confirm.
SETUP → Internet Setup
PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection. Enter the IP Address, Subnet
mask, PPTP Server, PPTP ID and Password.
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DVG-5402SP User’s Manual SETUP
SETUP → Internet Setup
BigPond: Dynamic IP Address for BigPond is a WAN connection used in Australia. Enter the username
and password for the BigPond account and the login server if required.
SETUP → Internet Setup
Domain Name Server Assignment: Select Auto or Manual to get the IP address of Domain Name
Server assigned by ISP or manually.
Domain Name Server IP: Enter the primary and secondary IP address of Domain Name Server if
Domain Name Server Assignment is Manual. Otherwise, the VoIP Router will not be able to access
hosts using hostnames instead of IPs.
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DVG-5402SP User’s Manual SETUP
SETUP → Internet Setup
Factory Default MAC Address: The original MAC address of the VoIP Router.
Your MAC Address: It is left blank as you log-in via the WAN port.
Current MAC Address: It shows the current MAC Address if you ever used the different MAC address
from Factory Default MAC Address. You can click Clone to automatically copy the MAC address of the
Ethernet Card installed in the computer used to configure the device.
Note: This is only necessary to fill the field if required by your ISP.
3-1-2 VoIP Setup
In this section, it supports registration to multiple Proxy Servers which is allowed to choose ITSP by
user manually. If any registration problem occurs, please consult your VoIP Service Provider.
SETUP → VoIP Setup
Clink Edit icon to modify the settings.
The same configurations and applications apply to three Proxy Servers. Select one of three Proxy
Servers for SIP configuration.
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DVG-5402SP User’s Manual SETUP
SETUP → VoIP Setup
Enable Support of SIP Proxy Server / Soft Switch: Check the box to register the VoIP Router with
SIP proxy server or soft switch.
ITSP Name: Enter the name of ITSP.
SETUP → VoIP Setup
FXS Representative Number registers to Proxy:
Number: Enter the representative number for Line 1 and Line 2. If the VoIP Router is configured to
register with SIP proxy server, Line 1 and Line 2 are using this number to call through SIP proxy server.
It is the Caller ID for the called party when you make a VoIP call. If you register the VoIP Router to a SIP
proxy server, then it should be the number that provided by SIP proxy server.
Register: Check the box to register with SIP proxy server.
User ID/Account: User ID/Account are usually the same as Number from most SIP proxy severs.
Password: Enter password and re-enter to confirm.
Note: Please ensure if your VoIP Service Provider allows one account for multi-port using.
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DVG-5402SP User’s Manual SETUP
SETUP → VoIP Setup
Each line registers to Proxy independently:
Number: Enter the number, text or number and text in this field. It is the Caller ID for the called party
when you make a VoIP call. If you register the VoIP Router to a SIP proxy server, then it should be the
number that provided by SIP proxy server. Number and User ID/Account are usually the same from
most SIP proxy severs. Each line has a number. And the number of each line is not reiteration.
Register: Check the box to register with SIP proxy server.
Invite with ID / Account: Check the box to call through SIP proxy server without registration. It is
always ticked when Register is also ticked. Most VoIP Service Providers will interdict the connection
without registration.
User ID/Account: User ID/Account are usually the same as Number from most SIP proxy severs.
Password: Enter password and re-enter to confirm.
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DVG-5402SP User’s Manual SETUP
SETUP → VoIP Setup
Proxy Server IP/Domain: Enter the IP address or URL (Uniform Resource Locator) of SIP proxy server
or soft switch.
Proxy Server Port: Enter the SIP proxy server’s listening port for the SIP in this field. Leave this field to
the default if your VoIP Service Provider did not give you a server port number for SIP.
Proxy Server Realm: Enter the realm for SIP proxy server. It is used for authentication in a SIP server.
In most cases, the VoIP Router can automatically detect your SIP server realm. So you can leave this
option blank. However, if your SIP server requires you to use a specific realm you can manually enter it
in.
TTL (Registration interval) [10-7200 s]: Enter the desired time interval at which the VoIP Router will
report to your SIP proxy server.
SIP Domain: Enter the SIP domain provided by your VoIP Service Provider. (Note some SIP proxy
servers might not require this.) If you enable “Uses Domain to Register”, the V oIP Router will register to
the SIP proxy server with the domain name you filled in. Otherwise, the VoIP Router will register to a
SIP proxy server with the IP it resolves.
Use Domain to Register: Check the box to use Domain to register with SIP proxy server. The VoIP
Router is registered to the SIP proxy server with IP address if un-ticked.
Note: Proxy Server Realm, SIP Domain and Use Domain to Register are the parameters provided
by VoIP Service Provider. If you fail to make a call, please contact your VoIP Service Provider.
Bind Proxy Interval for NAT: Check the box to keep the binding exist by sending packets when the
VoIP Router is behind a NAT and SIP proxy server is not able to keep the binding.
Initial Unregister: Check the box to send an unregistered message initially by the VoIP Router and
then it will perform a general register process.
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DVG-5402SP User’s Manual SETUP
SETUP → VoIP Setup
Outbound Proxy Support: Check the box to send all SIP packets to the destined outbound proxy
server. An outbound proxy server handles SIP call signaling as a standard SIP proxy server would do.
Further, it receives and transmits phone conversation traffic (media) between two communication
parties. This option tells the VoIP Router to send and receive all SIP packets to the destined outbound
proxy server rather than the remote VoIP device. This helps VoIP calls to pass through any NAT
protected network without additional settings or techniques. Please make sure your VoIP Service
Provider supports outbound proxy services before you enable it.
Outbound Proxy IP/Domain: Enter the outbound proxy’s IP address or URL.
Outbound Proxy Port: Enter the outbound proxy’s listening port.
SETUP → VoIP Setup
Enable P-Assert: Check the box to enable the caller ID protection.
Privacy Type: It is used to disguise the caller ID when queried via an ITSP/Third-Party Assertion. The
Privacy Type includes ‘user’, ‘header’, ‘session’, ‘none’, ‘critical’, ‘id’ and ‘history’.
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DVG-5402SP User’s Manual SETUP
SETUP → VoIP Setup
The rule of dialing of inviting to VoIP Service Providers may vary. That is, you have to configure
different Digit Map for different ITSP. In this filed, you can configure individual Digit Map for each Proxy
Server. The following examples introduce some cases. For general configuration, refer to Digit Map
page.
Note: Press “Add” to add an entry. Don’t forget to press “Apply ” which in the above of Number
Translation.
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DVG-5402SP User’s Manual SETUP
For example (Example in Taiwan),
If Server 1 is local ITSP, you can refer to Digit Map page for general settings.
If Server 2 is global ITSP (VoIP STUN, free to dial to some cities free charge) you can set individual
Digit Map in Number Tra nslation field . Its dialing rule is Country code + Area Code + phone number. If
you would like to make calls to Taipei through this ITST, you have to dial 8862xxxxxxxx; if you would like
to make calls to UK via this ITSP, the number should be 44xxxxxx. The settings for Server 2 appear like:
If Server 3 is ITSP in UK, you can set individual Digit Map in Number Translation field. As you make
calls to UK through this ITSP, “Country code” should be removed and plus “0”. The settings for Server 3
appear like:
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DVG-5402SP User’s Manual SETUP
3-1-3 LAN Settings
SETUP → LAN Setup
Interface Mode: Select the VoIP Router serving as a Router with NAT or Bridge between WAN port
and LAN port without NAT.
Note: It is still accessible if LAN Interface Mode is Bridge.
LAN Port Address: Enter the LAN IP address of the VoIP Router. It is also the default gateway for
DHCP clients.
Subnet Make: Enter the subnet mask for DHCP clients.
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DVG-5402SP User’s Manual SETUP
SETUP → LAN Setup
Enable DHCP Server: This variable is to assign the IP address for the devices connected to LAN port
of the VoIP Router.
IP Pool Starting Address: Enter the starting IP address for the DHCP server's IP assignment.
IP Pool Ending Address: Enter the ending IP address for the DHCP server's IP assignment.
IP Pool Uses Other Default Gw: Check the box to assign different default gateway for DHCP clients.
IP Pool Default Gateway: Enter the new default gateway that is different from LAN IP of the VoIP
Router.
IP Pool Subnet mask: Enter the new subnet mask.
Lease Time: Enter the length of time for the IP lease.
Domain Name Server Assignment: Select Auto or Manual to get the IP address of Domain Name
Server assigned by ISP or manually.
Domain Name Server IP: Enter the primary and secondary IP address of Domain Name Server if
Domain Name Server Assignment is Manual. Otherwise, the VoIP Router will not be able to access
hosts using hostnames instead of IPs.
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