D-Link DVG-4032S User Manual
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DVG-4032S
VOIP Gateway
User Manual
Version 1.0
Contents
1. Introduction....................................................................................................1
Product Overview.......................................................................................................................................... 1
Product Features........................................................................................................................................... 2
Hardware Description.................................................................................................................................... 3
2. Installation and Applications........................................................................4
Network Interface .......................................................................................................................................... 4
Gateway Assigned with a Public IP Address...................................................................................... 4
Gateway in a NAT network................................................................................................................. 5
Telephone Interface Description....................................................................................................................6
Example for Phone Ports: .................................................................................................................. 6
Example for Line Ports: ...................................................................................................................... 6
3. Setting the Gateway through IVR.................................................................7
IVR (Interactive Voice Response) .................................................................................................................7
Recorded Voice File ...........................................................................................................................8
IVR Functions Table: .......................................................................................................................... 9
IP Configuration Settings—Setting IP Configuration of WAN Port................................................... 11
4. Setting a Gateway with WEB Browser .......................................................14
Network Settings ......................................................................................................................................... 14
QoS Settings ............................................................................................................................................... 19
NAT/DDNS .................................................................................................................................................. 20
Telephony Settings...................................................................................................................................... 22
SIP............................................................................................................................................................... 25
Calling Features .......................................................................................................................................... 29
Advanced Options....................................................................................................................................... 31
Line Settings..................................................................................................................................... 33
Voice................................................................................................................................................. 33
FAX................................................................................................................................................... 34
Digit Map ..................................................................................................................................................... 35
Local Phone Book .......................................................................................................................................35
Speed Dial...................................................................................................................................................36
Caller Filter .................................................................................................................................................. 36
ACL for Management ..................................................................................................................................36
CDR Settings............................................................................................................................................... 37
Language ....................................................................................................................................................37
Transit Call Control...................................................................................................................................... 37
Long-Distance Control Table .......................................................................................................................39
Long Distance Exception Table ...................................................................................................................39
CPT/Cadence Settings................................................................................................................................ 39
Busy Tone Cadence Measurement.................................................................................................. 39
CPT parameters Table ..................................................................................................................... 40
System Information .....................................................................................................................................41
RTP Packet Summary................................................................................................................................. 41
STUN Inquiry............................................................................................................................................... 42
Ping Test ..................................................................................................................................................... 42
SNMP ..........................................................................................................................................................42
NTP ............................................................................................................................................................. 43
Backup/Restore........................................................................................................................................... 43
System Operations...................................................................................................................................... 44
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Software Upgrade ....................................................................................................................................... 44
Logout .........................................................................................................................................................44
5. Coding Principle..........................................................................................46
Instruction.................................................................................................................................................... 46
Dialed Number Processing Flow................................................................................................................. 46
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1. Introduction
Product Overview
The stand-alone VoIP Gateway carries both voice and facsimile over the IP network. It supports
SIP industry standard call control protocol to be compatible with free registration services or VoIP
service providers’ systems. It works in two different modes: UA (User Agent) or Server. As a
standard user agent, it is compatible to all well-known Soft Switches and SIP proxy servers.
While running the optional server software, the gateway can be configured to establish a private
VoIP network over the Internet without a 3
The gateway can be seamlessly integrated to existing network by connecting to a phone set,
PBX, key telephone system, fax machine or PSTN line. With only a broadband connection such
as ADSL bridge/router, Cable Modem or leased line router, it allows you to gain access to voice
and fax services over IP in order to reduce the cost of international and long distance calls.
With the support of DDNS, it makes the gateway reachable by its domain name where the ISP
dynamically assigns the IP address. It helps users to host a web site or mail server in a PPPoE
or DHCP network. By enabling the CDR function & setting up a simple server, administrators are
allowed to log and view all call records such as call duration, time and date of calls and latency,
etc.
The gateway can be assigned with fixed IP address or by DHCP, PPPoE. It adopts the G.711,
G.726, G.729A or G.723.1 voice compression format to save the network bandwidth while
providing real-time and toll quality voice.
rd
party SIP Proxy Server.
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Product Features
● SIP (RFC 3261) compliant
● Optional server enables small businesses to build up private VoIP network (SIP model)
● QoS support guarantees voice bandwidth in a busy network
● Supports IP TOS (Type Of Service)
● T.30 (G III) / Real Time T.38 / Secured T.38 Fax Relay
● Feasible for Fixed IP address or dynamic IP address network ( PPPoE / DHCP client, support
DDNS)
● Configurable Hot Line feature
● Supports IP-to-PSTN / PSTN-to-IP applications
● NAT traversal - STUN and UPnP (optional)
● Pass through NAT
● Call Detailed Records (CDR)
● Web-based firmware upgrade
● Caller ID Delivery
● Easy Configuration by IVR and Web-based GUI
● Greeting message
● Echo Cancellation: G.168 compliant
● Voice Activity Detection (VAD) & Comfort Noise Generation (CNG)
● Dialing: DTMF, PULSE (optional)
● Signaling Protocol: Loop Start
● Adaptive Jitter Buffer and Programmable Gain Control
CALL features (optional)
● Call hold
● Call waiting
● Call forward
- Unconditional (follow me)
- Busy forward
- No answer forward
● Call transfer
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Hardware Description
Front Panel
Rear Panel
Power Indicator: Green light indicates a normal power supply.
Run Indicator: Blinking green light indicates normal operation.
Alarm Indicator: When the system starts up, the red light will blink. It also indicates the
gateway’s abnormal operation.
Phone 1 – Phone 16 stands for Port 1 – Port 16: Connect to your analog telephone,
Line 1 – Line 16 stands for Port 17 – Port 32: Connected to your original telephone line
on the wall jack with RJ-11 cable.
WAN stands for the WAN Port Indicator.
LAN stands for the LAN Port Indicator.
When starting up the system, the Alarm, Run, and Power indicators will light up.
After about 40 seconds, the Alarm indicator will go off, the Run indicator will blink
in green, and the Power indicator will stay green under normal operational
conditions. If the Alarm indicator continues to blink, it means the system is
currently communicating with ISP and has yet to obtain an IP address.
When the WAN is connected, the WAN indicator will light up in green and if data is
being transmitted over the Internet, the indicator blinks in green and orange.
NOTE: Do not connect Phone ports to each other. Also, do not connect any Phone ports
directly to a PSTN line or internal PBX. If any of these are done, your DVG-4032S may be
damaged.
Restore to factory default: (IP address, User’s. Na me and Password)
(1) Pull off the power plug.
(2) Press reset (do not let go of the reset button).
(3) Plug the plug back into the socket (do not let go of the reset button).
(4) Let go of the reset button after 6 seconds. Factory settings will be restored.
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2. Installation and Applications
Network Interface
The network interface is divided into 3 basic modes as described below:
Gateway can be assigned with a Public IP Address
Gateway can be built under the existing NAT
Gateway Assigned with a Public IP Address
The gateway will have a Public IP address for Internet connection regardless of whether it is a
static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL).
Gateway IP Settings
NAT/STUN Settings Unnecessary (Disabled)
Need to set up as static IP,
DHCP, or PPPoE
DDNS Settings Unnecessary (Disabled)
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Gateway in a NAT network
The gateway uses a virtual IP address and the IP sharing function of other systems to connect to
the Internet.
LAN IP address of IP sharing
Gateway IP Settings
NAT /STUN Settings
Please avoid IP address 192.168.0.1-192.168.8.254 (You may need
to change the settings of IP sharing or change SIP series Gateway
LAN Port IP address)
Set as static IP address, and assign the LAN IP address of the IP
sharing to the Default Gateway.
Enable
If the WAN of the IP sharing device has static IP address,
then the NAT IP address is set as the Public IP address of
the IP sharing.
If the WAN of the IP sharing device uses a dynamic IP
address, then it has to comply with the DDNS settings.
When suing NAT, you must enter the URL (Uniform
Resource Locator) that is registered to the DDNS server.
DDNS Settings
The WAN of the IP
sharing device has a
static IP address.
The WAN of the IP
sharing device has a
dynamic IP address.
Disabled
Enabled: enter the registered URL (Uniform
Resource Locator) into the network settings
-> under NAT
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Telephone Interface Description
Example for Phone Ports:
DVG-4032S connecting directly to phone sets
After connecting telephone sets to P1-P8, users can make direct calls, (P1-P8 are FXS
interfaces). Each set acts as an independent extension line.
Integrating the DVG-4032S with PBX
P1-P16 is FXS interfaces, and some of them can be connected to telephone sets for direct calls.
Others can be connected to the PBX so other extension lines can make VoIP calls.
Example for Line Ports:
DVG-4032S connecting directly to the Telephone Line of a PSTN
P9-P16 is FXO interfaces and can all be connected to a PSTN to serve as a bridge between the
PSTN and other VoIP telephones. The system also allows a call to be made from a traditional
telephone line to connect with a user behind the Gateway.
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3. Setting the Gateway through IVR
VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means
that the telecommunication quality is closely related to the whole network environment. If any
one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the
telecommunication quality will be poor. Therefore, an excellent telecommunication can only be
created when Gateway is connected to the Internet and when network environment is stable.
Preparation
Install the Gateway according to instructions. Connect the power supply, telephone set,
telephone cable, and network cable properly as described in Chapter 2.
If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet
Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if
you have any questions.
If using dialup ADSL (PPPoE) for network connection, confirm the dialup account
number and password.
If users wish to build Gateway under the NAT, Gateway WAN Port IP address and LAN
Port should not use the same range. This is to avoid phone failures.
Basic Settings of a Gateway
IP Settings— Connecting Gateway to the Internet.
Gateway provides two setting modes:
1. Telephone IVR Setting Mode
2. Browser Setting Mode
The IVR provides basic query and setting functions, while the browser provides a full setting
function.
IVR (Interactive Voice Response)
Gateway provides convenient IVR functions. Users only need to pick up a handset and enter the
function code for the query and setting without using a PC.
NOTE: After finishing the settings, make sure the new settings are saved. This is so that
the new settings will take effect after the system is restarted.
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Instructions
FXS Port: Connected to telephones. To enter IVR mode, enter “ * * password #” after
hearing the dial tone. When you hear a second dial tone, the system is in IVR mode,
enter the function code. (Please refer to the Advanced Settings on page 35 for these
codes)
FXO Port: to use IVR functions, dial the phone number of FXO Port using an external
line. You will hear the instruction “enter value”, and then enter a PIN number. The factory
default code is blank. Enter “**#” as above. You are now in IVR setting mode.
Example: The factory default code is blank. Enter “**#”
. You are now in IVR setting mode, enter
the desired code. E.g.: if the code is 1234, then enter “**1234#”. Or If your password is abc123
then you access IVR by pressing ***414243010203#
Once the first setting or query has been completed, you will hear a dial tone. Then use
the same procedure to make a second query or setting. To exit IVR mode, simply hang
up the phone.
Example: enter “**#”
(You are now in IVR mode) enter 101 (to query IP address) the
system responds with an IP address you can continue with more settings or queries: enter 111
(to set IP address) enter 192*168*1*2 (IP number).
Save Settings
After entering IVR mode, dial 509
(Save Settings). Wait for about 3 seconds and after hearing a
confirmation tone “1”, hang up the phone. Please reboot the Gateway to enable the new
settings.
To inquire about current Gateway’s WAN Port IP address
After entering IVR mode, dial 101
. The system will repeat the current WAN Port IP address.
If the system does not repeat the IP address, it indicates that the Gateway is not currently
connected to the Internet. Please check if the cable connection, account number, and password
are correct.
Recorded Voice File
The gateway allows users to record their incoming call greeting messages, when calling
via FXO.
After entering IVR mode, dial 132. After hearing “Enter value”, record the incoming call
greeting message. To end recording, simply hang up.
After recording, to listen to the recorded message, press 131. Press 133 to save the
message.
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IVR Functions Table:
Function Code Description Example
111/101 WAN Port IP address Set/Query
112/102 WAN Port Subnet Mask Set/Query
113/103 WAN Port Default Gateway Set/Query
114/104
Current Network IP Access Set/Query (1: Static IP,
2.DHCP, 3.PPPoE)
115/105 DNS IP address Set/Query
116/106 Phone books manager IP address Set/Query
117/107
Set/Query whether or not to use Public Telephone
Book (0: Disable 1:Enable)
199/099
Set/Query whether or not this Gateway acts as the
phone books manager (0: Disable 1: Enable)
066 Querying the connection to Phone books manager
118 Restart
121 Setting PPPoE Account
122 Setting PPPoE Password
123 Setting NAT IP address
124 Uses NAT (0: Disable 1: Enable)
151/141
Register to Proxy Server Set/Query (0: Disable 1:
Enable)
152/142 Proxy Server IP address Set/Query
153/143 Proxy Server Port Set/Query
125 Set Proxy Server account
126 Set Proxy Server password
154/144 Uses STUN Set/Query (0: Disable 1: Enable)
155/145 STUN IP address Set/Query
156/146 STUN Port Set/Query
311/301
312/302
131/132
133 Saving greeting message
211/201 Set/Query International Prefix code
212/202 Set/Query Country Code Setting country code, e.g. 886
213/203
Set/Query Area Prefix Code (Long-Distance Prefix
Code)
214/204 Set/Query Area Code eg. “2” for Node B area.
Use in conjunction with function
code 114, select 1 for a Static IP
function.
Must use 116/106, 117/107 in
conjunction with each other.
Use in conjunction with function
code 114, select 3 for a PPPoE
function
Must use 123 and 124 in
conjunction with each other.
Prefix dialed before making an
international call e.g. 002 and 005.
Prefix dialed before making a
long-distance call e.g. 0.
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Function Code Description Example
215/205
Set/Query Gateway Telephone Number
(Representative Number)
216/206 Set/Query the extension number of Line 1.
217/207
109 Restoring factory default IP address configuration A static IP address for WAN Port
IP：192.168.1.2
Mask：255.255.255.0
Gateway：192.168.1.254
409 Restoring factory default settings
509 Save settings
900 Setting IVR and the language used on the Web GUI
(1: English, 2: Traditional Chinese, 3: Simplified
Chinese)
209 Soft Upgrade
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IP Configuration Settings—Setting IP Configuration of WAN Port
Static IP Settings
NOTE: Complete static IP settings should include a static IP (Option 1 under114), IP
address (111
Internet Service Provider (ISP) if you have any questions.
Function Command
Select a Static IP
IP address Settings
Subnet Mask Settings
Default Gateway Settings
Save Settings and Restart
Dynamic IP (DHCP) Settings
After entering IVR mode, dial 114
After hearing “Enter value”, dial 2 (to select DHCP).
Saving settings –press 509
restarted, press 101
If the system does not repeat the IP address, it indicates Gateway has not been properl y
connected to the Internet. Please check the cable connection.
ADSL PPPoE Settings
), Subnet Mask (112), and Default Gateway (113). Please contact your local
After entering IVR mode, dial 114.
After hearing “Enter value”, dial 1 (to select static IP)
After entering IVR mode, dial 111. After hearing “Enter value”, enter your IP
address, followed by “#”.
Example: If the IP address is 192.168.1.200, dial 192*168*1*200#.
After entering IVR mode, dial 112. After hearing “Enter value”, enter your
subnet mask, followed by “#”.
Example: If the mask value is 255.255.255.0, dial 255*255*255*0#.
After entering IVR mode, dial 113. After hearing “Enter value”, enter your
default gateway’s IP address, followed by “#”.
Example: If the Default Gateway is 192.168.1.254, dial 192*168*1*254#.
To save settings, dial 509
(Save Settings). The system will save the
settings. Please restart the system. Wait for about 40 seconds for the
system to restart, and then enter 101
to check if the IP address is retained.
If the IP address is not repeated, it indicates that Gateway has not been
properly connected, please check if the cable connection, account, or
password are correct.
.
(Save Settings). Please restart the system. After the system is
to check if the IP address is retained.
NOTE: Complete PPPoE settings should include: Select PPPoE (Option 3 of 114), PPPoE
account (121
) and PPPoE password (122).
Please contact your local Internet Service Provider (ISP) if you have any questions.
Select a PPPoE
After entering IVR mode, dial 114
After hearing “Enter value”, dial 3 (to select PPPoE).
.
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PPPoE Account Settings
After entering IVR mode, dial 121
.
After hearing “Enter value”, enter the account number, followed by ”#”.
Example: If the account is “84943122 @ hinet.net”, please enter 08 04 09 04 03 01 02 02 71 48 49 54 45
60 72 54 45 60 #.
Please note that it is necessary to enter two digits for each character/number; for
example, enter “01” for “1” and “11” for “A”.
PPPoE Password Setting
After entering IVR mode, dial 122
after hearing “enter value” followed by “#”.
Example: If the password is “3ttixike”, please enter “03 60 60 49 64 49 51 45#”.
Save Settings and Restart
To save settings, dial 509
(Save Settings). The system will save the settings. Please restart the
system. Wait for about 40 seconds for the system to restart, and then enter 101 to check if the IP
address is retained. If the IP address is not repeated, it indicates that Gateway has not been
properly connected, please check if the cable connection, account, or password are correct.
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