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Version 1.0 | 11/29/2012
User Manual
PowerLine AV+ 3-Port Passthrough Adapter
DHP‑P338AV
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Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Revision Date Description
1.0 November 29, 2012 • Initial release for hardware revision A1
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of
their respective companies.
Copyright © 2012 by D-Link Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission
from D-Link Systems, Inc.
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Table of Contents
Table of Contents
Preface .........................................................................................2
Manual Revisions .......................................................................... 2
Trademarks .....................................................................................2
Product Overview ......................................................................4
Package Contents ......................................................................... 4
System Requirements ................................................................. 4
Introduction ...............................................................................5
Features ............................................................................................5
Hardware Overview ..................................................................... 6
LEDs ........................................................................................... 6
Connection .............................................................................7
Ethernet Port-based Trac Priority ................................ 8
Hardware Installation ...............................................................9
Push Button Security .................................................................10
Powerline Installation Considerations ................................12
Troubleshooting ..................................................................... 14
Technical Specications ........................................................ 15
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Section 1 - Product Overview
DHP-P338AV
• D-Link DHP-P338AV PowerLine AV+ 3-Port Passthrough Adapter
• Ethernet Cable
• Quick Install Guide
Product Overview
Package Contents
System Requirements
• Ethernet interface (10/100 Mbps)
• PC with 1.5GHz Processor
• 1 GB Memory
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Section 1 - Product Overview
Introduction
D-Link announces a fast, 500Mbps* PowerLine AV+ 3-Port Passthrough Adapter which allows you to connect your computers,
networking devices and gaming devices through the most pervasive medium in your house - the electrical wiring - and share
Internet connections, share printers, transfer les, play games, and more.
Features
• Provides Ethernet to Powerline Connection
• Fast Data Transfer Rate of Up to 500Mbps*
• Three Ethernet ports
• Plug & Play, Easy Installation
• Push Button Security
• Power Saving mode
• Integrated Passthrough Power Socket with Noise Filtering
• Port-based Trac Priority
* Maximum throughput based on theoretical transmission PHY rate. Actual date throughput will vary. Network conditions and environmental factors, including volume of trac
and network overhead, may lower actual data throughput rate. Interference from devices that emit electrical noise, such as vacuum cleaners and hair dryers, may adversely aect
the performance of this product. This product may interfere with devices such as lighting systems that have a dimmer switch, short wave radios, or other powerline devices that
do not follow the HomePlug AV and IEEE1901 standard. Powerline AV+ products feature a more ecient processor than current 200 Mbps PowerLine AV+ products to provide
faster speeds.
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Section 1 - Product Overview
Hardware Overview
LEDs
Ethernet LED
• Solid. The Ethernet port is linked.
• O. There is no Ethernet connection.
Power LED
• Solid. The device is receiving electrical power.
• Blinking. The device is setting itself up after reset or
simple connect button was pressed or power saving
mode enabled.
• O. The device is not receiving electrical power.
Powerline LED
• Solid. The device is connected to a Powerline network.
• Off. The device has not found any other compatible
Powerline devices using the same encryption key.
The color indicates the Powerline link rate:
• Green. The Powerline link rate is best.
• Amber. The Powerline link rate is better.
• Red. The Powerline link rate is good.
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Section 1 - Product Overview
Hardware Overview
Connection
Ethernet Port
Connect with an Ethernet cable to
your PC or Ethernet device.
Simple Connect Button
Press to secure your network or
reset your device back to the factory
default settings. Refer to page 9 for
more information.
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Section 1 - Product Overview
Hardware Overview
Ethernet Port-based Trac Priority
When connecting devices to your ethernet ports, be aware of the Quality of Service (QoS) priorities assigned to each port.
1 2 3
Port Name Description
1 Highest Priority
2 High Priority
3 Medium Priority
Gives uninterrupted service to the connected devices, gaming
consoles, media players or Internet TV.
You can connect devices such as consoles, media players, or Internet TV.
This port is best for networking data devices such as printers.
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Section 2 - Installation
Hardware Installation
Power
Plug in the DHP-P338AV into an AC wall outlet. Note that it is not recommended to connected the DHP-P338AV to
a power strip or UPS.
Note: Power source is conrmed when the Power LED on the DHP-P338AV is illuminated.
Connect the Ethernet Cable
Connect the included Ethernet cable to the Ethernet port
located on the DHP-P338AV and attach the other end of
the Ethernet cable to your PC or Ethernet device. Network
Connectivity is conrmed when the Ethernet LED on the
DHP-P338AV is illuminated.
Power Saving Mode Enabled
When the Ethernet link activity has been down for 5 minutes,
the DHP-P338AV will automatically go into power saving
mode. The Power LED will blink intermittently.
WARNING! D-Link powerline devices cannot be congured while in
Power Saving Mode.
PRINTER
ROOM C
1
DHP-P338AV
ROOM A ROOM B
2
DHP-P338AV DHP-P338AV
Internet
Router
EXI STI ng P LC nETW ORK
DHP-P338AV
(Medium Priority)
NOTEBOOK
(High Priority)
SET TOP BOX
(Highest Priority)
PRINTER (Medium Priority)
PRINTER
(Medium Priority)
NOTEBOOK
(High Priority)
SET TOP BOX
(Highest Priority)
ROOM C
NOTEBOOK (High Priority)
SET TOP BOX (Highest Priority)
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Section 2 - Installation
Push Button Security
Understanding PowerLine AV+ 3-Port Passthrough Adapter Security
The PowerLine AV+ 3-Port Passthrough Adapters must use the same encryption key in order to be on the same network.
The default encryption key of each PowerLine AV+ 3-Port Passthrough Adapter is HomePlug AV. All PowerLine AV+ 3-Port
Passthrough Adapters with default encryption key can communicate with each other.
It’s recommended to create a private encryption key for network security purposes. The private encryption key allows you to
protect your network from unauthorized access via the Powerline network. To create a private encryption key, please follow
below steps:
1. All Adapters
Plug in all the adapters to be congured and make sure each device’s encryption key is set to HomePlug AV (default value). If
the encryption key is not set to the default value, press the Simple connect button for 10 seconds to reset it to the default value.
2. First Adapter
Press the Simple connect button of the rst adapter for no more than three seconds.
The Power LED will start blinking after you release the button. The adapter will create a private, randomly generated encryption
key that each PowerLine AV+ 3-Port Passthrough Adapter will use.
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Section 2 - Installation
3. Second Adapter
Within two minutes of pushing the Simple connect button of the rst adapter, Press the Simple connect button of second
adapter in your Powerline network for no more than three seconds. The Power LED will start blinking after you release the
button.
Note: Both Simple connect buttons must be pressed within two minutes.
Your Powerline network is now securely congured with the same network encryption key. The adapters will remember the
security settings even if they are unplugged.
Note: To change the private encryption key, please reset the adapter back to its default value by pressing the Simple Connect
button for 10 seconds and then follow the security setup procedure above.
4. Adding More Adapters
If you would like to add more than two adapters, press the Simple connect button of the additional adapter for no more than
three seconds. The Power LED will start blinking after you release the button.
Then press the Simple connect button of any adapter in your existing Powerline network for no more than three seconds. The
Power LED will start blinking after you release the button.
Note: Both Simple connect buttons must be pressed within two minutes.
Now your new adapter will be able to connect to your existing Powerline network.
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Section 2 - Installation
Powerline Installation Considerations
Plan the location of your Powerline devices:
1. Connect Powerline devices to electrical outlets that are not controlled by a wall
switch to avoid accidentally turning o power to the device.
2. Do not connect the Powerline devices to an extension cord, surge protector, or
power strip as this might prevent it from working correctly, or reduce network
performance.
3. Avoid using the Powerline devices in an electrical outlet that is located near an
appliance that uses a lot of power, such as a washer or dryer, microwave, or a
refrigerator. This may prevent the adapter from working correctly, or negatively
impact network performance.
4. Verify that your Powerline devices are electrically rated to operate with the power
available in your location.
5. To help prevent against electrical shock, be sure to plug the power cables into
properly grounded electrical outlets.
6. The Powerline device is equipped with a three-pronged plug to help ensure proper
grounding. Do not use adapter plugs or remove the grounding prong from the
cable.
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Section 2 - Installation
7. Important safety instructions
Please read all of the safety and operating instructions before using your device:
1. Do not open the device or attempt to repair or service the device.
2. Only use the included power adapter to power your device.
3. Ensure that the device is plugged into the wall in a vertical position, with the ports facing down.
4. Use the device in a dry location, and avoid placing it in humid environments.
5. Do not submerge the device in liquid or attempt to clean it with liquids or solvents. To clean the device, disconnect it
from the power outlet and use a damp towel.
6. Keep the device out of direct sunlight.
7. Do not cover or block the vents on the device.
8. Make sure that the device has adequate room for ventilation.
9. Avoid placing the device near a heater or radiator.
10. The device should be located only where sucient ventilation can be ensured.
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Section 5 - Troubleshooting
Troubleshooting
• I can’t congure the PowerLine AV+ 3-Port Passthrough Adapter, an error is shown when I try to congure it:
Please make sure you have not unplugged the PowerLine AV+ 3-Port Passthrough Adapter while conguring it.
• I changed the Ethernet cable to another Network adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the Ethernet cable.
• I’m having problems conguring my network:
If you are having problems conguring the network with two or more PowerLine AV+ 3-Port Passthrough Adapters, please
reset all of the Network adapters and start conguring the adapters again. See page 10 for instructions.
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Appendix A - Technical Specications
Technical Specications
Network Ports
• Three Ethernet ports
Passthrough Power Socket
EU Type
• 250V/16A maximum
UK Type
• 250V/13A maximum
FR Type
• 250V/16A maximum
US Type
• 125V/12A maximum
AC Input
EU Type
• 100-250V AC, 50/60Hz, 16A
UK Type
• 100-250V AC, 50/60Hz, 13A
Standard
• Compatible with IEEE1901
• Homeplug AV
EMC
• CE Class B
Safety
• CE LVD
Encryption
• 128-bit AES
Operation Temperature
• 0°C ~ 40°C
Storage Temperature
• -10°C ~ 70°C
Humidity
• Operation: 10% ~ 90% RH
• Storage: 5% ~ 90% RH
FR Type
• 100-250V AC, 50/60Hz, 16A
US Type
• 100-125V AC, 50/60Hz, 12A
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