Dish Network ViP 722k User Manual
Table of Contents
Important Safety Instructions .........................vii
Introduction ........................................................1
WELCOME ...................................................................2
HOW TO USE THIS USER GUIDE ...................................2
ABOUT YOUR DISH NETWORK ACCOUNT ....................4
WATCHING TV NOW ....................................................5
ADDITIONAL SERVICES ................................................7
BOUT SATELLITE TV RECEPTION ...............................7
A
W
HY CONNECT TO A PHONE LINE OR BROADBAND ...... 8
MOVING ON-SCREEN LOGO .........................................8
IPS ............................................................................9
T
QUESTIONS .................................................................9
Notes ..................................... ................................ ...................10
Receiver & Remote Controls ...........................11
SATELLITE RECEIVER OVERVIEW ...............................12
DUAL AND SINGLE MODES ........................................12
R
EMOTE CONTROL ....................................................15
ATELLITE RECEIVER FRONT PANEL ..........................21
S
i
Table of Contents
S
ATELLITE RECEIVER BACK PANEL ...........................21
USING THE ON-SCREEN MENUS .................................22
USING TEXT FIELDS ..................................................23
QUESTIONS ...............................................................24
TIPS ..........................................................................24
Finding Programs to Watch ............................25
CHANGING CHANNELS ...............................................26
USING THE PROGRAM GUIDE .....................................26
USING THE BROWSE BANNER ....................................28
USING THEMES AND SEARCH .....................................29
USING PICTURE-IN-PICTURE ......................................31
TIPS ..........................................................................31
QUESTIONS ...............................................................31
Pay-Per-Programs ............................................ 33
PAY-PER-VIEW .........................................................34
DISH ON DEMAND ....................................................34
DISHONLINE ............................................................35
CONSIDERATIONS ......................................................36
IPS ..........................................................................37
T
QUESTIONS ...............................................................37
NOTES ......................................................................38
Favorites Lists ..................................................39
WHAT ARE FAVORITES LISTS? ..................................40
C
REATING OR CHANGING FAVORITES LISTS ...............41
AMING FAVORITES LISTS .........................................41
N
U
SING FAVORITES LISTS ...........................................41
IPS ..........................................................................42
T
QUESTIONS ...............................................................42
ii
Table of Contents
Locks .................................................................43
WHAT ARE LOCKS? ..................................................44
CREATING OR CHANGING A PASSWORD .....................45
LOCKING AND UNLOCKING YOUR RECEIVER ...............45
CREATING OR CHANGING RATINGS LOCKS ................46
CREATING OR CHANGING CHANNEL LOCKS ...............47
LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS .48
HIDING ADULT CONTENT OR LOCKED CHANNELS ....... 48
LOCKING OR UNLOCKING THE FRONT PANEL .............49
TIPS ..........................................................................49
QUESTIONS ...............................................................50
Interactive TV ....................................................51
DISHHOME INTERACTIVE TV ....................................52
CUSTOMER SERVICE .................................................52
TIPS ..........................................................................52
Digital Video Recording ...................................53
WHAT IS DVR? .........................................................54
PAUSING A PROGRAM ...............................................54
EVERSE, FAST FORWARD, AND SKIP .......................55
R
S
LOW MOTION AND FRAME-BY-FRAME ......................55
RECORDING A LIVE PROGRAM ...................................56
LAYING A RECORDED PROGRAM ..............................56
P
USING RECORD PLUS ................................................56
U
SING RECORD LINK .................................................57
ECORDING WHILE WATCHING DIFFERENT PROGRAMS 57
R
R
ECORDING OPTIONS ................................................60
ROUPING AND SORTING RECORDED PROGRAMS ......60
G
TIPS ..........................................................................60
Q
UESTIONS ...............................................................60
iii
Table of Contents
Record Future Programs .................................61
TIMERS AND RECORDINGS .........................................62
USING THE TIMERS LIST ............................................65
USING THE DAILY SCHEDULE .....................................65
SETTING UP AN AUTOMATIC TIMER ............................66
SETTING UP A MANUAL TIMER ...................................66
SETTING UP A DISHPASS™ TIMER ...........................67
DELETING A TIMER ....................................................68
TIPS ..........................................................................69
QUESTIONS ...............................................................69
Notes ..................................... ................................ ...................70
Remote Control Setup .....................................71
IMPROVING RECEIVER CONTROL ................................72
CONTROLLING OTHER COMPONENTS .........................76
THE RECOVER BUTTON .............................................86
SENDING DISCRETE POWER ON AND OFF ..................87
TIPS ..........................................................................88
QUESTIONS ...............................................................88
Receiver Customization ..................................89
USING SHARED VIEW ................................................90
MODULATOR SETUP ..................................................90
SING MULTIMEDIA ...................................................91
U
USING CALLER ID .....................................................94
C
USTOMIZING THE GUIDE AND CHANNEL LISTS .......... 95
HANGING LANGUAGES .............................................98
C
U
SING CLOSED CAPTIONING ......................................99
SING DOLBY® DIGITAL SURROUND SOUND ............100
U
RESETTING TO FACTORY DEFAULTS ........................101
S
CHEDULING RECEIVER UPDATES ............................101
INACTIVITY STANDBY ...............................................102
iv
Table of Contents
T
IPS ........................................................................102
QUESTIONS .............................................................102
Connections and Setup .................................103
CONNECTING TO THE NEARBY TV (TV1) ..................104
CONNECTING TO THE REMOTE TVS (TV1 OR TV2) ...107
CONNECTING TO YOUR DISH ANTENNA ....................111
CONNECTING THE PHONE LINE ................................112
CONNECTING A BROADBAND INTERNET CONNECTION 113
CONNECTING USING DISHCOMM ............................114
CONNECTING A VCR TO THE REMOTE TV ................116
CONNECTING AN OVER-THE-AIR ANTENNA ...............117
USING TROUBLESHOOTING TOOLS ...........................122
Notes ..................................... ................................ .................124
Reference ........................................................125
TROUBLESHOOTING TABLES ....................................126
REMOTE CONTROL DEVICE CODES ..........................137
Appendix ......................................................... 143
RESIDENTIAL CUSTOMER AGREEMENT .....................146
TAYING LEGAL ......................................................151
S
FCC C
OMPLIANCE ..................................................152
v
Table of Contents
vi
Important Safety Instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11 Use only attachments/accessories specified by the manufacturer.
12 Unplug this apparatus during lightning storms or when unused for long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as the power supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases,
shall be placed on the apparatus.
vii
Safety
Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s
attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding
and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as
close to the point of cable entry as practical.
Satellite Dish
Coaxial Cable
Ground Clamp
Antenna Discharge
Unit
Grounding Conductors
(NEC Section 810-21)
from Satellite Dish
Electric Service Equipment
Ground Clamps
Power Service Grounding
Electrode System
(NEC Art. 250, Part H)
• Operate the receiver using only the type of power source indicated on the marking label. Unplug the
receiver power cord by gripping the power plug, not the cord. The power plug must be readily accessible so
that the equipment can be easily disconnected from the AC power.
• Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous
voltage points or short out parts. This could cause fire or electrical shock.
• Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or
circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as
contact with them can be fatal.
• Do not attempt to service the receiver yourself, as opening or removing covers may expose you to
dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.
Proper Care of Your Equipment
• Always handle the satellite receiver carefully. Excessive shock and vibration can damage the hard drive.
• Unplug the receiver from the AC power outlet before cleaning.
• Always turn the receiver off, unplug it and let it sit for at least 30 seconds before moving it.
• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited
Warranty.
• Do not place the receiver in an enclosure (such as a cabinet) without proper ventilation.
• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and
vibration.
• Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If
the receiver is cold to the touch, do not plug it in immediately . Let it sit unplugged at room temperature for at
least 45 minutes before plugging it in.
• Use an outlet that contains surge suppression or ground fault protection. During an electrical storm or when
the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall
outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This
will provide additional protection against damage caused by lightning or power line sur ges.
On some TVs, the presence of fixed images for extended periods of time may cause them to be
permanently imprinted on the screen. Consult your TV user guide for information on whether this is
a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.
viii
Introduction to DISH Network Services
Introduction
What you’ll find in this chapter:
• WELCOME
• HOW TO USE THIS USER GUIDE
• ABOUT YOUR DISH NETWORK ACCOUNT
• WATCHING TV NOW
• ADDITIONAL SERVICES
• A
BOUT SATELLITE TV RECEPTION
• WHY CONNECT TO A PHONE LINE OR
B
ROADBAND
• MOVING ON-SCREEN LOGO
1
Welcome
Chapter 1
WELCOME
HOW TO USE THIS USER GUIDE
Thank you for choosing DISH Network. You are about to experience the excitement and
convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best
picture and sound quality. DISH Network consistently provides the latest products and
satellite-delivered services—with high performance, ease of operation, and a wide variety
of entertainment options.
Your new DISH Network Digital Video Recorder (DVR) receiver has two built-in satellite
tuners for record and playback in standard or high definition. In addition, an optional overthe-air tuner module is also available. After installing this optional module (see “Over-theAir Module Installation Instructions”), you can watch and record programs on channels
received over the air , se lectin g the m from the Progr am Guide much the same way you do
with satellite channels. Additionally, the DVR features and a host of other functions make
your new receiver one of the most versatile and exciting devices in home entertainment.
This satellite receiver lets you decide how you watch TV. You can record and play back
audio and video with full digital quality. You can pau se a live program and not miss any of
the action, or you can record a program to watch later without a VCR.
This section explains how the user guide is divided and the con vention s used th rough out.
Guide Overview
The information in this guide is separated into several chapters to make it easy for you to
find exactly what you’re looking for:
• Chapter 1: Introduction gives you a brief overview of DISH Network and your new
receiver.
• Chapter 2: Receiver & Remote Controls explains the basic features of your system
and how to use the remote controls, front panel buttons, and back panel connections.
• Chapter 3: Finding Programs to Watch describes h ow to change channels and look for
programs.
• Chapter 4: Pay-Per-Programs shows you how to order and watch Pay-Per-View and
DISH On Demand programs.
• Chapter 5: Favorites Lists explains how to create, name, and use favorites lists.
• Chapter 6: Locks explains how to set locks and passwords.
• Chapter 7: Interactive TV describes how to use the DishHOME Interactive TV
features of your satellite TV system.
• Chapter 8: Digital Video Reco rding expla ins how to use the reco rding featur es of your
satellite TV receiver to maximize your viewing pleasure.
• Chapter 9: Record Future Programs shows you how you can record and play back
your favorite programs when you want to watch them.
• Chapter 10: Remote Control Setup contains instructions for pr ogramming your remote
to control your satellite receiver and equipment like a TV or VCR.
• Chapter 11: Receiver Customization shows you how to customize your receiver.
• Chapter 12: Connections and Setup explains how to connect your satellite receiver to
your TV and equipment like a VCR.
2
Introduction
How to Use this User Guide
Guide Conventions
• The names of remote control buttons are all uppercase.
Example: Press SAT.
• Select means to move the highlight to an on-screen option or choice in a list and p ress
SELECT on the remote control.
Example: Select the Locks option.
• This guide uses HD for high definition and SD for standard definition.
• Where this guide mentions nearby TV, it is referring to TV1, the TV nearest the
receiver. The ne arby TV receives TV1 menus and programming from the receiver’s
TV1 outputs and is connected using short audio/video cables.
• Where this guide mentions remote TV, it is referring to TV2, the cable-ready TV(s)
located in a room away from the receiver. The remote TV receives TV2 menus and
programming from the receiver’s TV2 outputs through your in-home cable system.
• Where this guide mentions remote control, it refers to either Remote Control 1 when
viewing a nearby TV or Remote Control 2 when viewing the remote TV(s). If a specific
remote control must be used, this guide will refer directly to Remote Control 1 or
Remote Control 2.
• The instructions in this guide are shown in two ways:
– Instructions in the form of pictures are handy if you’d like to learn something
quickly. These instructions are numbered left to right as shown in the sample
below.
– Instructions that are written out are helpful if you’d like to learn more details.
3
About Your DISH Network Account
Chapter 1
ABOUT YOUR DISH NETWORK ACCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH Network account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages.
1 Press POWER on the front panel to turn on the receiver.
2 Press SYSTEM INFO on the front panel to display the receiver’s System Information
menu on the nearby TV screen.
3 Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been
installed and you would like to begin receiving services. A representative will explain the
available program packages. Give the representative information from the System
Information screen, as requested.
4 Your services will be turned on via the satellite signal. This process usually takes just a
few minutes.
5 Select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be su re to have your account information
handy and choose one of the following:
• Go to our website at www.dishnetwork.com/my account
• Press MENU on your remote control and then select Customer Support.
• Call DISH Network 1-800-333-DISH (3474).
Note: Additional authorization may be required before high-definition programming and/or
over-the-air broadcasts can be viewed; additional fees may apply.
4
Introduction
WATCHING TV NOW
After you have ordered your programming package, you can begin enjoying the features
of your new satellite TV receiver . When you complete these simple tours, you’ll be fami liar
with the remote control and be able to find a program to watch, pause live TV, and record
your favorite shows.
Finding a Program to Watch
If you want to know more about watching TV, see Chapter 3: Finding Programs to Watch
starting on page 25.
Watching TV Now
5
Watching TV Now
Chapter 1
5
S
30
SpongeBo
b Square
s
0:3
H
s
0:34
t
OK
Options
Options
C
300 HBO-E, End T
"Cliffhanger"
Record Remainder of
Pausing Live TV
Here’s something you can’t do with regular old TV: pause live TV because someone’s at
the door or calling you on the phone or there’s something you just have to do right now.
For more about the pause feature of your receiver, see Pausing a Program on page 54.
Recording and Playing Back a Program
Take this tour to learn how to make basic recordings of your favorite shows. For more
about the DVR features of your receiver, see Chapter 8: Digital Video Recording starting
on page 53.
While watching
press RECORD
1
a program,
This Event:
2
OK
ancel
Select OK
to record
the remainder
of the program
REC
REC
3
After a few minutes,
press STOP and selec
STOP
Yes to stop recording
Yes
6
7-8
STOP
Press STOP
to stop playback
of the recorded
program
6
Start
Start Over
Select Start or
Start Over
(the recorded
program will
begin playback)
DVR Events
Today
7/30 6:59am 9
KUSA 3:04
News/Business. (2004) Comic/talk-show
host Dennis Miller ('Dennis Miller'): Norah
Jones performs. (CC) (Stereo)
18hr 41min Avail
Today 3:04
The Brady Bunch 0:34
Happy Days 0:34
appy Day
SpongeBob SquarePants 0:34
Pant
SportsCenter 1:04
portsCenter 1:04
Mystic River (All Day) 2:30
Mystic River (All Day)2:
SELECT
5
5:18pm
1
215 TRAV
Sort
Edit
Schedule
4
Done
Help
History
program you
DVR
4
To begin watching
your recorded
program,
press DVR twice
Select the
recorded
Introduction
ADDITIONAL SERVICES
Pay-Per-View
Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest
movies, sports, and special events. For details on ordering Pay-Per-View events, see
page 34. Be sure to connect an active phone line to your receiver before you order a
Pay-Per-View event (see the instructions on page 112).
DISH On Demand
Enjoy movies and other programming any time without schedules, without waiting and
without leaving your home.
DishONLINE
DishONLINE lets you download movies and other programs to the satellite receiver if it is
connected to a broadband (high-speed) Internet connection. For steps to connect your
satellite receiver to the Internet, refer to Connecting a Broadband Internet Connection on
page 113. For steps to order DishONLINE programs, refer to DishONLINE on page 35.
For more information, go to dishnetwork.com/dishonline.
Additional Services
DishHOME
At DishHOME (press DISH on your remote control), you’ll find news, sports, weather
information, TV and movie buzz, customer service, games, and more.
ABOUT SATELLITE TV RECEPTION
Satellite television uses satellites in a stationary orbit over the Earth to deliver television
and audio programming. This type of orbit enables the satellites to stay aligned over one
place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish
does not have to move to follow it.
Rain and Snow Fade
Heavy rain, snow, o r dense cloud cover can
reduce the satellite signal, which may interrupt
your programming service. Your service will
return after the weather condition has passed.
Aiming the satellite dish to get the strongest
signal during installation, will help prevent rain
and snow from interrupting the signal.
7
Why Connect to a Phone Line or Broadband
Chapter 1
Solar Interference
Twice a year, the sun moves to a position behind
the DISH Network satellites as they orbit the
Earth. This event occurs during a few days at the
beginning of the spring and the beginning of the
autumn and lasts only a few minutes.
During these brief periods, you will not be able to
see programs on DISH Network. When the sun
has moved from behind the satellites, the
programs will reappear. This is an unavoidable
natural event and has an adverse effect on man y
satellite program providers.
WHY CONNECT TO A PHONE LINE OR BROADBAND
Your satellite receiver is equipped with a standard telephone jack that you use to connect
to an active telephone line. Keep the receiver connected to an active telephone line so
that you will be able to order pay-per-view programs using your remote control, use all of
the DishHOME Interactive TV features, and other services from DISH Network (see the
instructions on page 112).
Your satellite receiver can be connected to your broadband home network. Currently this
connection allows you to order additional content not usually available through your
satellite subscription, and you can order pay-per-view programs using your remote control
(if you do not connect a phone line to your receiver). See the connection instructions on
page 113, and the instructions for DishONLINE on page 35.
MOVING ON-SCREEN LOGO
Whenever the receiver is turned off using the remote control or front panel POWER
button, you will see the DISH Network logo and helpful tips on your TV screen. This
feature is included with your receiver to assure you that the connections between your
receiver and TV(s) are not lost, and also provides useful information about your receiver
and its features. Press POWER or SELECT on the remote control to resume watching
8
Introduction
Tips
satellite TV programming. Make sure you are using the correct remote for your TV-viewing
location (see page 12 for details).
TIPS
• Always have the latest software—Turn off the receiver when you’re not using it.
• Order Pay-Per-View with your remote control—Keep an active phone line
connected to the receiver. Not only will you have Pay-Per-View at your fingertips, but
you’ll also avoid unnecessary charges.
QUESTIONS
• How do I find something to watch? Refer to page 5. For more information on finding
something to watch, see Chapter 3: Finding Programs to Watch.
• Why are some of the channels red in the Program Guide? The channels that are
red in the Program Guide are those which are not currently in your subscription. If
you’d like to watch those channels, call 1-800-333-DISH (3474) or go to
www.dishnetwork.com
• I’m looking at program information in a guide I bought at the grocery sto r e, but
nothing matches what’ s on my DISH Network receiv er; is something wrong? No.
DISH Network programming may vary from what you’ll find in a local publication. For
best results, use the Program Guide on your receiver or order DISH Entertainment
Magazine.
.
9
Notes
Chapter 1
Notes
10
Personalizing Your Remote Controls
Remote Control Setup
What you’ll find in this chapter:
• IMPROVING RECEIVER CONTROL
• CONTROLLING OTHER COMPONENTS
• SETTING UP BY LEARNING FROM ANOTHER
R
EMOTE
• USING THE SYSTEM WIZARD
• THE RECOVER BUTTON
• SENDING DISCRETE POWER ON AND OFF
• TIPS
• QUESTIONS
71
Improving Receiver Control
Chapter 10
IMPROVING RECEIVER CONTROL
These instructions help you improve your remote control settings to best operate your
satellite receiver.
Changing the Address for Remote Control 2
Because UHF signals travel long distances and go through walls, a neighbor’s remote
may control your receiver by mistake. To keep this from happening, you can change the
remote address. You can also use these instructions to change the address on Remote
Control 1.
1 Press SYSTEM INFO on the receiver's front panel. The System Information screen
displays on the nearby TV and shows the Remote Address.
Write down the Secondary Remote Address:
If changing the address for Remote Control 1, write down
the Primary Remote Address:
2 Press and hold SAT on your remote control for about three seconds, until all of the mode
buttons light up, and then release SAT.
3 Use the NUMBER PAD to enter any number between 1 and 28, but not the on e you wrote
in step 1. If you wrote down an odd number in step 1, choose an even number; if you
wrote down an even number, choose an odd number to enter here.
4 Press POUND (#). If you entered the address correctly, SAT will flash three times.
Write down the number you entered:
5 Press RECORD. Make sure the Remote Address you see on the System Information
screen is the same as the one you entered in step 3. If it isn't, the remote cannot control
the receiver.
6 Press the SELECT button on the front panel to close the System Information screen.
72
Remote Controls
Improving Receiver Control
Checking the Remote Control Address
1 Press and hold the SAT mode button until all of the mode buttons light up, then release it.
2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the
address number (for example, three flashes means address 3).
Confirming Remote Control Operation
1 Make sure the remote has fresh batteries and is in SAT mode.
2 Press SYSTEM INFO on the receiver front panel to display the System Information screen
on the nearby TV.
3 Press RECORD on the remote control:
• Remote Control 1—The Primary Remote Address in the System Information screen
changes to match the address preset in your remote control. Typically, the remote
control for the nearby TV is IR only, unless you have received an IR/UHF Pro remote
replacement.
• Remote Control 2—The Secondary Remote Address in the System Information
screen changes to match the address preset in your TV2 remote control. Oddnumbered remote addresses will automatically use UHF Pro Band A, while evennumbered addresses will use UHF Pro Band B. If you have two UHF Pro remote
controls in your house, ensure one uses an odd-numbered remote address and the
other an even-numbered address. If you have more than two DISH Network remote
controls, consult the SYSTEM INFO screen on each receiver and ensure that all the
IR/UHF Pro remotes use different addresses.
4 Select Done to close the System Information screen.
5 Press POWER on the remote control to turn the receiver on or off.
73
Improving Receiver Control
Chapter 10
Adjusting the Remote Control Antenna
Be sure to set the remote control antenna (back of the receiver) straight up so you can use
the remote control from as far away as possible. Don't let the antenna touch anything.
If your UHF Pro Remote Control 2 isn' t working well from far away, you may
be experiencing interference from objects near your receiver. To improve
your remote control's range, try the following:
– Place the receiver higher than all of the other equipment in your
entertainment center.
– Provide room above the receiver so that the remote control antenna can
be installed straight up. If you cannot install the antenna straight up, tilt
the antenna at about a 30° angle.
– Place the remote control antenna outside the entertainment center by
using a coaxial cable to connect the antenna to the receiver.
– Try moving the receiver to other locations.
– Move any nearby over-the-air antennas away from the remote control
antenna. Do not place an over-the-air antenna on top of your receiver.
– Install a UHF attenuator. See Installing a UHF Attenuator on page 75 for
details.
Changing UHF/IR Using the Switch
Your TV2 remote control has a switch to change from sending both IR and UHF signals to
sending only IR. The switch comes preset to the UHF position, which sends both types of
signals, but if you have a clear line of sight to the satellite receiver you’re controlling with
this remote, then you can change the setting to the IR position to lessen the likeliho od of
another UHF remote interfering with yours. This is applicable for TV2 in Dual User mode.
1 Remove the battery cover from the back of the TV2 remote control.
2 Use a small screw driver or a paper clip to carefully change the switch
setting.
3 Put the battery cover back on the remote control.
4 Use the SYSTEM INFO button on the front panel to open the System
Information screen.
5 Press RECORD on the remote control.
6 Make sure the System Information screen shows the correct information:
• Switch position UHF—IR/UHF Pro
• Switch position IR—IR only.
74
Remote Controls
Improving Receiver Control
Installing a UHF Attenuator
Unwanted UHF signals may interfere with signals from the remote control to the receiver.
To prevent such interference, you can install a 10 dB attenuator (available from many
consumer electronics parts stores). Adding this attenuator will help keep out stray UHF
signals, but it will also cut down how far away you can use the remote control.
1 Remove the remote control antenna from the
R
EMOTE ANTENNA input on the receiver’s back
panel.
2 Attach a 10 dB attenuator to the REMOTE ANTENNA
input.
3 Attach the remote control antenna to the
attenuator.
75
Controlling Other Components
Chapter 10
CONTROLLING OTHER COMPONENTS
To use the remote to control other devices (such as a TV, DVD player, VCR, tuner,
amplifier, or other DISH Network satellite receiver), you must first program it to control
these devices. You can do this by any of the following procedures:
• Setting Up Using Device Code Tables on page 77
• Setting Up Using Device Codes Scan on page 78
• Setting Up by Learning from Another Remote on page 80
• Using the System Wizard on page 82.
Remote Control Modes
Use the remote control’s mode buttons, SAT (satellite receiver), TV (for a TV), DVD (for a
a DVD player or VCR), and AUX (“auxiliary,” for a second TV, DVD/VCR, tuner, audio
amplifier, or a second DISH Network satellite receiver) to set the remote control to the right
mode for the device. To change the mode, press the button for the device you want the
remote to control. The mode button lights for two seconds to show you’ve set the remote
to that mode.
Limited Mode
You can program your remote control in Limited Mode to keep from accidentally changing
the channel on your TV or VCR. When you use the remote to control your TV in Limited
Mode, you will only be able to use POWER, MUTE, and V OLUME. Also, when you use the
remote to control your VCR (using the button for DVD and/or AUX devices) in Limited
Mode, you will only be able to use POWER and the VCR function buttons.
Turning Limited Mode On and Off
1 Press and hold the device mode button (for example, TV) until all of the mode buttons
light. Release the mode button.
2 Press:
• PAGE UP to turn Limited Mode on.
• PAGE DOWN to turn Limited Mode off.
3 Press POUND.
Note: Limited Mode is not used with amplifiers programmed on the AUX button.
Combination Devices
If you are programming the remote to control a combination device, such as a TV/VCR or
a TV/DVD, program the remote control in one m ode, and then repeat the procedur e in the
other mode. For example, to program the remote to control a TV/VCR using codes
622 815, follow the instructions to program the remote to control the TV using code 622,
and then repeat the instructions for programming to control the VCR using code 815.
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Remote Controls
Controlling Other Components
Setting Up Using Device Code Tables
Set up the remote to control other devices using the device codes listed on page 137. In
the instructions below, the column on the left contains the instructions and the column on
the right provides additional information.
Instructions Additional Information
1 Turn the device on.
2 Find the brand name of the device in the
tables starting on page 137.
3 Press and hold the mode button until all the
other mode buttons light up, then release
the button. The mode button flashes.
4 For AUX mode only. Press 0 for a TV, 1 for
a VCR, or 2 for a tuner or amplifier.
5 Enter one of the three-digit device codes
from the table using the number buttons.
6 If you want to program Limited Mode, press
1. If not, skip to step 7.
7 Press POUND (#).
8 Press POWER to turn off the device. If the
device does not turn off, go to step 10.
9 Turn the device back on and try some other
buttons to make sure they work. If the code
works for other buttons, stop here.
Use the device’s front panel buttons or its remote
control.
If the brand isn’t listed, see Setting Up Using Device
Codes Scan on page78.
For example, for a TV, hold the
until all of the other mode buttons light. When you
let go, TV will flash.
If you’re not programming in
step 5.
The three-digit device code is for the brand name of
your device that you found in step 2.
See Limited Mode for more information.
If you entered the code correctly, the mode button
flashes three times.
If the code works, the device should turn off.
Sometimes
don’t. If in Limited Mode, try
POWER works when other buttons
TV mode button
AUX mode, skip to
VOLUME or MUTE.
10 If the code doesn’t work, repeat steps 3
through 9 with another device code from
the tables.
11 If you can’t find a code that works, try
Setting Up Using Device Codes Scan that
follows.
Try every code listed for your brand until one works
for your device.
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Controlling Other Components
Chapter 10
Setting Up Using Device Codes Scan
If the code for your device is not listed in the tables starting on page Codes First Left or if
you could not find a code that worked for your device, use this procedure to scan the
remote control’s memory for the device code. In th e instru ctions below, the column on the
left contains the instructions and the column on the right provides additional information.
Instructions Additional Information
1 Turn the device on.
2 Press and hold the mode button until all the
other mode buttons light up, and then
release the button. The mode button
flashes.
3 For AUX mode only. Press 0 for TV, 1 for
VCR, or 2 for a tuner, or amplifier. Then
press the
STAR (*) button.
4 Press POWER.
5 Press the UP or DOWN ARROW
repeatedly until the device turns off.
6 Press POUND (#).
7 Turn the device back on and try some other
buttons to make sure that they work also.
Use the device’s front panel buttons or its remote
control.
For example, hold the
other mode buttons light. When you let go, TV will
flash.
This step is for programming the type of device that
will be programmed in
programming in
This puts your remote in the scan mode.
As you press the
remote tries each code in the memory to see if it can
turn off your device. When the device turns off, you
have found a code that might work.
Note: The mode button for the device will flash
rapidly eight times when you’ve scanned all the
codes for that device.
The mode button flashes three times if you have
entered the code correctly, and stores the code you
found.
Sometimes
don’t. If using Limited Mode, also try
POWER works when other buttons
TV mode button until all of the
AUX mode. If you’re not
AUX mode, skip to step 4.
UP or DOWN ARROW, the
VOLUME or
MUTE.
78
8 If necessary, repeat this procedure until
you’ve tried all the codes.
You may need to repeat the scan to find the best
code for your device.
Note: This process could take a long time, because
of this remote’s very large device-code database.
Remote Controls
Controlling Other Components
Checking the Device Codes
Use these steps to find the device code you’ve set for each remote control mode (TV , DVD
or VCR, and AUX)
Instructions Additional Information
.
1 Press and hold the mode button until
all the other mode buttons light up, and
then release the button. The mode
button flashes.
2 Press the POUND (#) button twice.
Watch the mode light to determine your
code. The mode button flashes the
number for each digit of the device
code, with a pause between the group s
of flashes. A quick flash is for zero.
For AUX mode: The first group of
flashes tells you what the AUX mode
controls. A quick flash (zero) before the
three-digit code is for a TV, one regular
flash is for a VCR, and two flashes is
for a tuner, or amplifier.
For a satellite receiver programmed in
AUX mode: The AUX mode button will
flash the same number of times as the
address number.
For Limited Mode: If you have
programmed a TV or VCR in Limited
Mode, the device mode button flashes
once at the end of the flash sequence.
For example, hold TV until all of the other mode
buttons light. When you let go, TV will flash.
For example, if the code is 570, the mode
button flashes five times, pauses, flashes
seven times, pauses, and flashes once quickly.
For example, if the TV code is 570, the AUX
mode button flashes once quickly (indicating 0
for TV), pauses, flashes five times, pauses,
flashes seven times, pauses, and flashes once
quickly.
For example, if the receiver address is 3, the
AUX mode button flashes three times.
For example, if the TV code is 570, the AUX
mode button flashes once quickly (indicating 0
for TV), pauses, flashes five times, pauses,
flashes seven times, pauses, flashes once
quickly, and then flashes once (indicating it is in
Limited Mode).
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Controlling Other Components
Chapter 10
Setting Up by Learning from Another Remote
After you have programmed your DISH Network remote to control your devices (in TV,
DVD or AUX modes), you may find not all of the commands used by the devices’ original
remote controls function as you expect. The learning function of your DISH Network
remote control can support these commands.
The remote control can learn commands in two ways:
1 You can follow the instructions for using device codes to program a specific mode, and
then learn commands that add new or overwrite existing functions of the remote control’s
buttons in this mode. For this type of learning, any button without a learned command
keeps the previous command (if any) for that device code.
2 Each button on this remote learns a command from the equipment’s original remote
control. For this type of learning, any button without a learned command will have no
function for that device.
To “teach” your DISH Network remote control specific commands for your devices,
complete the following:
Instructions Additional Information
1 Ensure the the desired remote address is
programmed to the DISH Network remote.
2 Place both your DISH Network remote and
the original equipment’s remote control on
a flat, stable surface.
3 On the DISH Network remote, press and
hold the mode button for your equipment
for about three seconds until all the mode
buttons light up, and then release it.
See Checking the Remote Control Address on
page 73.
Holding either remote control in your hand m ay
cause learning to fail.
Your selected mode button will blink.
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Remote Controls
Controlling Other Components
4 To start learning commands for this mode:
• If you've found a code for that
device, first program the code.
Now press and release RECALL,
then hold RECORD for about three
seconds.
• If you have not programmed a
code for that device, press and
hold RECORD for three seconds.
5 Point the front of the original device remote
to face the small square (IR window) on the
front, left-hand side of DISH Network’s
remote, as shown on page 80.
6 On the DISH Network remote control,
press the button you want to teach.
7 On the original device remote control,
press and hold the button you want
learned.
• If the DISH Network remote learns
the command, the mode light
blinks off and then back on.
• If the mode light blinks three times
or remains lit, the DISH Network
remote did not learn the command.
To find and program the device code, use the
instructions for Setting Up Using Device Code
Tables on page 77 or Setting Up Using Device
Codes Scan on page 78.
The mode button that you selected remains lit
while learning.
You may need to try pressing the button on the
original device’s remote several times for the
DISH Network remote to learn the command.
8 After a button has learned a command su c-
cessfully, repeat step 6 and step 7 until all
commands you want have been learned.
9 To end the learning sequence:
• Press one of the mode buttons on
the DISH Network remote. This
saves all the commands for that
mode, and exits learning to return
to normal remote control operation.
• To cancel learning, do not press
any buttons on either remote
control for at least 30 seconds. The
DISH Network remote control
times out and returns to normal
operation.
Note that no learned commands
are saved if the DISH Network
remote control times out before
completion.
The learning sequence also ends:
• If the remote runs out of memory
for learned commands, it saves the
commands you have learned for
equipment in this mode, exits
learning and returns to normal
remote control operation. The
DISH Network remote cannot learn
additional commands.
• If the remote control batteries are
too low for learning, all the mode
buttons blink quickly eight times.
Learning ends with no learned
commands saved, and the DISH
Network remote returns to normal
operation.
Change the batteries.
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Controlling Other Components
Chapter 10
Using the System Wizard
By pressing and holding the 0 (zero) key on your DISH Network remote control, you enter
the System Wizard.
The System Wizard can help you diagnose cert ain problems you may be having with your
DISH Network remote control, including:
• Remote Is Not Recognized
• Adjust Remote Configuration
• Resolve Address Conflict
Remote Is Not Recognized
The remote control may not be immediately recognized by your receiver.
If you select Continue, the wizard tries to configure your receiver and remote control to
work together.
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