Dish Network Solo ViP 411 User Manual

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other
procedures require special attention.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to
the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions in the literature accompanying the
appliance.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to
the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the
receiver. Opening the receiver case or making unauthorized changes will void the warranty.

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moistu re.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non­routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT
AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS P A RENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.

In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the
public to download from www.echostar.com.

Equipment and Software Covered by this User’s Guide

This User Guide covers the ViP211k, ViP211, and DISH 411 receivers, and software models ViP211k, ViP211, and DISH

411. This Guide may cover other devices, not listed here.

Copyright Notice

Copyright © 2010 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comments or questions about this User Guide to: [e-mail] or Technical Publications, EchoStar Technologies

L.L.C., 100 Inverness Terrace East, Englewood, Colorado 80112.
Part Number: 181243
Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at

www.dishnetwork.com.
We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the

registered owners.
Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

Safety

Important Safety Instructions

1

Read these instructions.

2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat register s, stoves, or other appara tus

(including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has

two blades with one wider than the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11 Only use only attachments/accessories specified by the manufacturer.
12 Unplug the apparatus during lightning storms or when unused for long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has

been damaged in any way, such as the power supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

14The power plug must be readily accessible so that the apparatus can be ea sily disconnecte d from

the AC power.

v

Safety

15

The receiver is still connected to the AC power whenever it is plugged into a live power
outlet, even if it is turned off using the remote control or front panel buttons.

16No flame sources, such as lit candles, should be placed on the equipment.
17The apparatus shall not be exposed to dripping or splashing, and no objects filled with

liquids, such as vases, shall be placed on the top of it.

18Operate the receiver using only the type of power source indicated on the marking label.

Unplug the receiver power cord by gripping the power plug, not the cord.

19Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical

shock.

20Never insert objects of any kind into the receiver through op enings, as the objects may

touch dangerous voltage points or short ou t part s. This could cause fire or ele ctrical shock.

21Do not locate the antenna near overhead light or power circuits, or where it can fall into

such power lines or circuits. When installing the antenna, take extreme care to avoid
touching such power lines or circuits, as contact with them can be fatal.

22Do not attempt to service the receiver yourself, as opening or removing covers may

expose you to dangerous voltage and will void the Limited Warranty. Refer all servicing to
authorized service personnel.

23Unplug the receiver from the AC power outlet before cleaning.
24Do not place the receiver in an enclosure such as a cabinet without proper ventilation.
25Do not install the receiver in any area where the temperature can be less than 40°F or

more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit
unplugged at room temperature for at least 45 minutes before plugging it in.

26Use an outlet that contains surge suppression or ground fault protection. During an

electrical storm or when the receiver is left unattended and unused for long periods of
time, unplug the power cord from the wall outlet, disconnect the lines betwee n the receiver
and the antenna, and disconnect the telephone line. These actions provide additional
protection against damage caused by lightning or power line surges.

27Tighten all of the coaxial cable connections only by hand. If you use a wrench, you may

overtighten the connections and damage your equipment. Damag e caused by
overtightening is not covered by the Limited Warranty.

CAUTION—To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.

vi

Safety

Proper Care of Your Equipment

Satellite Dish

Coaxial Cable
from Satellite Dish

Electric Service Equipment
Ground Clamps

Power Service Grounding
Electrode System
(NEC Art. 250, Part H)

Antenna Discharge
Unit

Ground Clamp

Grounding Conductors

(NEC Section 810-21)

• Always handle the satellite receiver carefully. Excessive shock and vibration can
damage the hard drive.

• If the equipment is turned on and needs to be moved, unplug the equipemnt and let it
sit for at least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver
manufacturer voids the Limited Warranty.

• Do not stack the receiver on top of or below other electronic devices as this can cause
heat build-up and vibration.

On some TVs, the presence of fixed images for extended periods of time may
cause them to be permanently imprinted on the screen. Consult your TV user
guide for information on whether this is a problem for your TV, what operating/
viewing restrictions apply to avoid this problem, and associated TV warranty
coverage.

If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Reorient or relocate the antenna assembly.

• Increase the separation between the equipment.

• Connect the equipment into an outlet on a circuit differ ent from that to which the DISH

Network receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s
attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding
and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as

close to the point of cable entry as practical

.

vii

Safety

viii

Table of Contents

Important Safety Instructions ..................v

Introduction ...............................................1

WELCOME..............................................................2

HOW TO USE THIS GUIDE........................................2

ABOUT YOUR DISH NETWORK ACCOUNT ............... 4

WATCHING TV NOW ...............................................5

ADDITIONAL SERVICES ........................................... 7

ABOUT SATELLITE TV RECEPTION.......................... 7

WHY CONNECT TO A PHONE LINE OR BROADBAND .8

MOVING ON-SCREEN LOGO....................................8

Satellite Receiver ....................................11

REMOTE CONTROL ............................................... 12

REMOTE CONTROL BUTTONS................................13

USING THE MENUS ...............................................17

USING TEXT FIELDS.............................................. 18

Watching TV ............................................21

CHANGING CHANNELS.......................................... 22

SING THE PROGRAM GUIDE ................................ 22

U
U

SING THE BROWSE BANNER ............................... 23

USING SEARCH TO FIND A PROGRAM.................... 24

INDING A PROGRAM BY ITS THEME...................... 25

F

Pay Per Programs ...................................27

ORDERING A PAY-PER-VIEW PROGRAM ................ 28

REVIEWING PAY-PER-VIEW ORDERS..................... 28

i

Table of Contents

Favorites Lists .........................................31

WHAT ARE FAVORITES LISTS?.............................. 32

CREATING OR CHANGING FAVORITES LISTS .......... 32

NAMING FAVORITES LISTS.................................... 33

USING FAVORITES LISTS....................................... 34

Parental Controls ....................................35

WHAT ARE PARENTAL CONTROLS? ...................... 36

CREATING OR CHANGING RATINGS LOCKS............ 37

CREATING OR CHANGING CHANNEL LOCKS........... 40

LOCKING OR UNLOCKING PAY-PER-VIEW.............. 41

CHANNELS
HIDING ADULT CONTENT OR LOCKED CHANNELS.. 41

LOCKING OR UNLOCKING THE FRONT PANEL ........ 42

CREATING OR CHANGING A PASSWORD ................ 43

LOCKING AND UNLOCKING YOUR RECEIVER.......... 44

Interactive TVs .........................................47

DISHHOME INTERACTIVE TV................................ 48

USTOMER SUPPORT ...........................................48

C

Timers ......................................................49

TIMERS ................................................................50

SING THE TIMERS LIST ....................................... 52

U

SETTING UP AN AUTOMATIC TIMER....................... 52

S

ETTING UP A MANUAL TIMER.............................. 53

ELETING A TIMER ............................................... 53

D
O

VERLAPPING TIMERS.......................................... 54

NABLING A RECORD LINK................................... 54

E

ii

Table of Contents

Remote Control Setup ............................55

IMPROVING RECEIVER CONTROL........................... 56

OPERATING OTHER DEVICES ................................ 58

THE RECOVER BUTTON ........................................71

SENDING DISCRETE POWER ON AND OFF ............. 72

Customizing Receiver .............................73

USING MULTIMEDIA ..............................................74

USING CALLER ID ................................................ 77

CUSTOMIZING THE GUIDE AND CHANNEL LISTS ..... 79

CHANGING LANGUAGES........................................ 81

USING CLOSED CAPTIONING................................. 82

SETTING UP AUDIO OUTPUT................................. 83

RESETTING TO FACTORY DEFAULTS......................84

SCHEDULING RECEIVER UPDATES......................... 85

Connections ............................................87

CONNECTING TO THE TV.......................................88

CONNECTING TO YOUR DISH ANTENNA................. 92

ONNECTING THE PHONE LINE ............................. 93

C

CONNECTING A BROADBAND INTERNET................. 95

CONNECTION

CONNECTING AN OVER-THE-AIR ANTENNA............ 95

CANNING FOR OVER-THE-AIR CHANNELS............ 96

S

USING TROUBLESHOOTING TOOLS ........................ 99

iii

Table of Contents

References .............................................101

TROUBLESHOOTING TABLES............................... 102

REMOTE CONTROL DEVICE CODES ..................... 114

Appendix ................................................123

LIMITED WARRANTY ........................................... 124

RESIDENTIAL CUSTOMER AGREEMENT................ 126

FCC COMPLIANCE ............................................. 134

iv

Chapter

Introduction to DISH Network Services

Introduction

What you’ll find in this chapter:

• WELCOME

• HOW TO USE THIS GUIDE

• ABOUT YOUR DISH NETWORK ACCOUNT

• WATCHING TV NOW

• PAUSING LIVE TV

• A

BOUT SATELLITE TV RECEPTION

• WHY CONNECT TO A PHONE LINE OR

B

ROADBAND

1

Chapter 1

Welcome

WELCOME

HOW TO USE THIS GUIDE

Thank you for choosing DISH Network. You are about to experience the excitement and
convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best
picture and sound quality. DISH Network consistently provides the latest products and
satellite-delivered services—with high performance, ease of operation, and a wide variety
of entertainment options.

Your new DISH Network Digital Video Recorder (DVR) receiver has three tuners (two
satellite and one over-the-air) for recording and playback in standard or high definition.
Additionally, the DVR features and a host of other functions make it one of the most
versatile and exciting devices in home entertainment.

This satellite receiver lets you decide how you watch TV. You can record and play back
audio and video with full digital quality. You can pause a live program and not miss any of
the action or you can record a program to watch later, without a DVR/VCR.

This section explains how the guide is divided and the conventions used throughout.

Guide Overview

This guide contains several chapters to make it easy for you to find what you need:

• Chapter 1 - gives you a brief overview of DISH Network and your new receiver.

• Chapter 2 - Satellite Receiver explains the basic features of your system and how to

use the remote control, front panel buttons, and back panel connections.

• Chapter 3 - Watching TV describes how to change channels and look for programs.

• Chapter 4 - Pay Per Programs shows you how to order and watch Pay-Per-View and

DISH On Demand programs.

• Chapter 5 - Favorites Lists explains how to create, name, and use favorites lists.

• Chapter 6 - Parental Controls explains how to set locks and passwords.

• Chapter 7 - describes how to use the DishHOME Interactive TV

features of your satellite TV system.

• Chapter 8 - Timers shows you how you can record and play back your favorite
programs when you want to watch them.

• Chapter 9 - Remote Control Setup cont ains instr uctions for progra mming your remote
to control your satellite receiver and equipment like a TV, DVD, or VCR.

• Chapter 10 - Customizing Receiver shows you how to customize your receiver.

• Chapter 11 - Connections explains how to connect your satellite receiver to your TV

and other equipment, such as a TV, DVD, or VCR.

• Reference includes troubleshooting steps for common issues and remote control
device codes.

• Appendix includes the warranty, the Residential Customer Agreement, and FCC
compliance information.

2

Introduction

How to Use this Guide

Guide Conventions

• The names of remote control buttons are all uppercase.

Example: Press SAT.

• On-screen menu options are bold.

Example: Select System Setup.

• Select means to move the highlight to an on-screen option or choice in a list and p ress
SELECT on the remote control.
Example: Select the Locks option.

• The instructions in this guide are shown in one of two ways:
– Instructions in the form of pictures are handy if you’d like to learn something

quickly. These instructions are numbered left to right as shown in the sample
below.

– Instructions that are written out are helpful if you’d like to learn more details.

1

Press POWER

on the remote

to begin watching

a program

2

Press the UP

Arrow to go up

one channel

Press GUIDE

to view the

Program Guide

4

Press VIEW LIVE TV

to go back to

viewing satellite

programming

3

Chapter 1

About Your DISH Network Account

ABOUT YOUR DISH NETWORK ACCOUNT

This section describes how to order your packages and provides information on how to
find information about your DISH Network account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, order your pr ogram ming p ackage s. You can also
add programming using the Customer Support Application through DishHOME.

Turn your TV on

and press POWER

on the receiver

Press SYSTEM INFO on the

receiver (make sure

you can see the System

Info screen)

Call 1-800-894-9131

and request

programming

Select

Done

1 Press POWER on the front panel to turn on the receiver.
2 Press SYSTEM INFO on the front panel to display the receiver’s System Info screen on

the nearby TV screen.

3 Call 1-800-894-9131 and tell the Customer Serv ice Ce nt er the sys te m ha s been installed

and you would like to begin receiving services. A representative will explain the available
program packages. Give the representative information from the System Info screen, as
requested.

4 Your services will be turned on via the satellite signal. This process usually takes just a

few minutes.

5 Select Done.

Where to Find Information on Your Account

If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be su re to have your account information
handy and choose one of the following:

• Go to our website at www.dishnetwork.com/myaccount.

• Press MENU on your remote control and then select Customer Support.

• Call DISH Network at 1-800-894-9131.

Note: Additional authorization may be required before high definition programming and/or
over-the-air digital broadcasts can be viewed; ad ditional fees may apply.

4

Introduction

WATCHING TV NOW

After you have ordered your programming package, you can begin enjoying the features
of your new satellite TV receiver . When you complete these simple tours, you’ll be fami liar
with the remote control and be able to find a program to watch, pause live TV, and record
your favorite shows.

Finding a Program to Watch

If you want to know more about watching TV, see Chapter 3 - Finding Programs to Watch.

Watching TV Now

5

Chapter 1

Watching TV Now

Pausing Live TV

Here’s something you can’t do with regular old TV: pause live TV because someone’s at
the door or calling you on the phone. For more about the pause feature of your receiver,
see Pausing a Program.

Recording and Playing Back a Program

Take this tour to learn how to make basic recordings of your favorite shows. For more
about the DVR features of your receiver, see Chapter 8 - Digital Video Recording.

6

Introduction

ADDITIONAL SERVICES

Pay-Per-View

Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest
movies, sports, and special event s. Be su re to co nnect a n active phone line or broadb and
Internet connection to your receiver before you order a Pay-Per-View event.

DISH On Demand

Enjoy movies and other programming any time witho ut sche d ule s, with out wa itin g, an d
without leaving your home. For details on ordering DISH On Demand events.

DishHOME

On DishHOME (press DISH on your remote control), you’ll find news, sports, weather
information, TV and movie buzz, customer service, games, and more.

ABOUT SATELLITE TV RECEPTION

Additional Services

Satellite television uses satellites in a stationary orbit over the Earth to deliver television
and audio programming. This type of orbit enables the satellites to stay aligned over one
place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish
does not have to move to follow it.

Rain and Snow Fade

Heavy rain, snow, o r dense cloud cover can
reduce the satellite signal, which may interrupt
your programming service. Your service will return
after the weather condition has passed . Aiming the
satellite dish to get the strongest signal during
installation will help prevent rain and snow from
interrupting the signal.

7

Chapter 1

Why Connect to a Phone Line or Broadband

Solar Interference

Twice a year, the sun moves to a position behind
the DISH Network satellites as they orbit the Earth.
This event occurs during a few days at the
beginning of the spring and the beginning of the
autumn and lasts only a few minutes.

During these brief periods, you will not be able to
see programs on DISH Network. When the sun has
moved from behind the satellites, the programs will
reappear. This is an unavoidable natural event for
all television involving the use of satellites and has
an adverse effect on many program providers.

WHY CONNECT TO A PHONE LINE OR BROADBAND

Your satellite receiver is equipped with a standard telephone jack that you use to connect
to an active telephone line. Keep the receiver connected to an active telephone line so
that you are able to order pay-per-view programs using your remote control, use all of the
DishHOME Interactive TV features, and use other services from DISH Network.

Your satellite receiver can be connected to your broadband home network. Currently this
connection allows you to order pay-per-view programs using your remote control, with
additional features and services added in the future.

MOVING ON-SCREEN LOGO

Whenever the receiver is turned off using the
remote control or front panel POWER button, the
DISH Network logo and helpful tips displays on
your TV screen. This feature is included with your
receiver to assure you that the connections
between your receiver and TV(s) are not lost and
also provides useful information about your
receiver and its features. Press POWER or
SELECT on the remote control to resume watching
satellite TV programming.

8

Introduction

Tips

TIPS

• Always have the latest software—Turn off the receiver when you’re not using it.

• Order Pay-Per-View with your remote control—Keep an active phone line or

broadband Internet connection connected to the receiver. Not only will you have Pay­Per-View at your fingertips, but you’ll also avoid unnecessary charges.

QUESTIONS

• How do I find something to watch? For more information on finding something to
watch, see Chapter 3 - Finding Programs to Watch.

• Why are some of the channels red in the Program Guide? The channels that are
red in the Program Guide are those which are not currently in your subscription. If
you’d like to add channels, call 1-800-894-9131, go to
www.dishnetwork.com/myaccount, or use the Customer Support Application through
DishHOME.

I’m looking at program information in a guide I bought at the grocery store, but
nothing matches what’s on my DISH Network receiver, is something wrong? No.

DISH Network programming may vary from what you’ll find in a local publication. For best
results, use the Program Guide on your receiver or order DISH Entertainment Magazine..

9

Chapter 1

Notes

Notes

10

Satellite Receiver

Chapter

About Your Satellite Receiver

What you’ll find in this chapter:

• REMOTE CONTROL

• USING THE MENUS

• USING THE MENUS

• USING TEXT FIELDS

11

Chapter 2

Remote Control

REMOTE CONTROL

Remote Control Batteries

1 Press down on the top of the battery cover and slide the cover off.

The remote control gives you easy access to all the features of your satellite receiver. You
can program the remote to control the satellite receiver and up to three other devices (see
page 4). These devices can be a TV, a VCR or DVD player, and a third device.

The remote control uses IR signals to control both the receiver and other devices that the
remote is programmed to control.

IR signals travel only short distances (40 feet or less), and cannot go through walls or
other solid objects. You must point the remote control directly at the device, with no
objects blocking the line of sight.

The remote control comes with four AAA batteries. When you replace old
batteries you should replace all of the batteries at one time and use
batteries of the same type (for example, all alkaline or all carbon zinc).
Alkaline batteries last longer.

2 Take out all of the old batteries.
3 Put four new batteries in. Make sure you match the plus (“+”) ends with the

plus markings on the battery case.
Note: The remote control cannot work with less than four AAA batteries.

4 Slide the cover back into place.

Low Battery Warning

When you see a low battery warning message on your screen below the Program Banner,
the batteries in your remote control are weak and need to be replaced.

Here's a helpful hint: Don’t wait until you see the low battery warning to change the remote
control batteries. If your remote control doesn’t seem to be working very well
(for example, you have to press POWER more than once to turn the receiver on or off),
it’s a good indication that the batteries are getting weak.

12

Remote Control Buttons

Satellite Receiver

Remote Control

SAT Mode

Press once for Input

Input

Press and hold for Recover

Receiver Menu

Access features and settings

in your satellite receiver

Themes

Search for programs using Themes

Recall

Go back to last channel viewed

Info

Get info on programs

Search

Search for a program

Format

Format the picture to the

desired width to match

the program you are viewing

Picture-In-Picture

(PIP) Buttons

Watch two separate

programs at once

(in Single Mode)

Receiver Power & TV Power

Top button turns the receiver on/off,
Bottom button turns the TV on/off

(programming required)

Page Buttons

Page up/down in menus

Program Guide

Display the on-screen guide

Browse

See what is on other channels
while watching TV

Arrows/Select Buttons

Channel up/down, navigate
through menus/guides and
select a desired option

View Satellite Programming

Exit out of any menu/guide and
go back to viewing live TV

Shortcut Keys

(for future use)

Number Buttons

Enter a desired channel number,
or navigate thorugh menus

System Wizard

Press and hold to set up
receiver and remote control

DishHOME

Explore interactive TV features

13

Chapter 2

Remote Control

TV Mode

Switch between TV inputs

TV/Video

TV Menu

Access menu features

available on some TVs

Mute

Turn TV volume on or off

Recall

Go back to last channel viewed

(or input, depending on your TV)

TV Power
top and bottom button

Turn TV on/off

Volume

Control TV volume

Arrows/Select Buttons

Channel up/down on TV,
navigate TV menus/modes
and select desired TV option

Number Buttons

Enter a desired channel number,
or navigate thorugh menus

14

Picture-In-Picture

(PIP) Buttons

Watch two separate

programs at once

on TVs that support this

Satellite Receiver

DVD Mode

To use the features described in this section, make

sure your are in DVD mode by pressing the DVD Mode button.

You can also use this mode to operate a VCR instead of a DVD player.

Remote programming is required.

Press this
button for
DVD Mode

Remote Control

Switch VCR between its

Input

TV and videotape mode

Back

Reverse a DVD or videotape

Stop

Stop playing or recording a videotape,

stop playing a DVD

Record

Record on a videotape

DVD/VCR Power
& TV Power

Top button turns the

DVD player/VCR on/off,
Bottom button turns
the TV on/off

Arrows/Select Buttons

Channel up/down on your VCR,
navigate through DVD or VCR
menus, and select desired option

Pause

Pause a DVD or videotape

FWD

Forward a DVD or videotape

Play

Play a DVD or videotape

Number Buttons

Enter a desired channel number
on your VCR, or navigate through
DVD or VCR menus

15

Chapter 2

Remote Control

Satellite Receiver Front Panel

Arrows

Smart Card Door

Slot for a future

smart card

Change channels

up/down, and move

around in on-screen

menus and guides

System Info

Displays the

System Information

Screen

Satellite Receiver Back Panel

Over-the-Air

Antenna In

Input Connection to

your over-the-air

antenna

Audio/Video

Output

High-quality, standard-

definition connection to your

TV audio and video input

Power

Turns receiver

power on/off,

press and hold

to reset receiver

Select

Selects

menu items

Digital Audio

Output

Connection to

a high-quality

digital sound

decoding system

Infrared Blaster

Sends IR Signals

to other components

Infrared Sensor

Receives IR Signals

HDMI

Output

Provides digital

audio and video

to an HDTV

from your

remote control

Ethernet

Port

For future

use

16

Satellite In

Connection to

your satellite

dish

Over-the-Air

Input Connection to

your over-the-air

Satellite In

Connection to

your satellite

dish

TV Set Out

Audio and video

connection to your

standard-definition

TV video input

Antenna In

antenna

TV Set Out

Audio and video

connection to your

standard-definition

TV video input

YPbPr/

Component

Output

Optional connection to

your high-definition

TV video input

Audio/Video

Output

High-quality, standard-

definition connection to your

TV audio and video input

YPbPr/

Component

Output

Optional connection to

your high-definition

TV video input

standard-definition
connection to your

Or

Digital Audio

Output

Connection to

a high-quality

digital sound

decoding system

standard-definition
connection to your

S-Video

High-quality,

TV video input

S-Video

High-quality,

TV video input

USB
Port

For future

use

HDMI

Output

Provides digital

audio and video

to an HDTV

USB
Port

For future

use

Phone

Jack

Connection

to your

telephone line

Ethernet

Port

For future

use

Phone

Jack

Connection

to your

telephone line

USING THE MENUS

The menus make using the receiver and selecting programs quick and easy. Use the
menus to control the receiver and to use its features, such as setting locks, choosing a
program, or creating a favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press MENU to open the Main Menu, then open any of the other
menus from the Main Menu.

• Use the following buttons on the remote control:
– Press GUIDE to open the Program Guide.
– Press THEMES (LEFT ARROW) when watching a pro-

gram to open the Themes and Search menu.

Satellite Receiver

Using the Menus

– Press BROWSE (RIGHT ARROW) to display the Browse

Banner.

To close a menu and return to watching a program, press VIEW LIVE TV.

Highlighting Menu Options

To highlight a menu option, use the remote control ARROWS to move the on-screen
highlight to the menu option. When you move the on-screen highlight, the highlighted
option becomes amber in color.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can select a menu
option in either of two ways:

• If the option has a number next to it, press the number on
the NUMBER PAD button that matches this number. When
you use the NUMBER PAD, you do not need to highlight
the option first.

• Move the highlight to the menu option using the remote
control ARROWS. Then press SELECT. In the example,

Program Guide is highlighted.

17

Chapter 2

Using Text Fields

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until you select
Done. If you do not want to save any changes, select CANCEL to discard all the changes
made in the menu.

There are two types of lists:

• A single choice list allows you to select only one choice at a time.

• A multiple choice list allows you to select more than one choice

If you select another choice, your previous choice is deselected.

at one time. If you select another choice, your previous choice(s)
stays selected.

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press VIEW LIVE TV.

• If you want to return to the previous menu, press CANCEL.

• Wait a few minutes and the menu will close automatically, discarding any

changes you have made.

USING TEXT FIELDS

When you use features on the receiver, you might be required to enter information, such
as the name of a movie when using Search, into areas known as text fields. Your receiver
has two basic ways to enter the information:

• On-screen keyboard

• Remote control NUMBER PAD

18

Using the On-screen Keyboard

Use the on-screen keyboard letters to type the information.
Use the LEFT, RIGHT, UP, and DOWN ARROWS to
navigate around the keyboard. Select the characters you
want.

Using the Number Pad

Use the letters above the NUMBER PAD on the remote
control while the highlight is in the field. For example, when
looking for the channel and times to watch Rudy Presents,
you press 7 three times for an R, 8 two times for a U, 3 one
time for a D, and 9 three times for a Y to spell the word
“Rudy.”

While in the Text Field

Satellite Receiver

Using Text Fields

When the cursor is in the field:

• Press the LEFT ARROW to delete characters.

• Press 0 to enter a blank space, such as between words.

• Press STAR to backspace without deleting characters.

• Use the RIGHT ARROW to forward space without deleting characters.

19

Chapter 2

Tips

TIPS

• If you do not do anything in a menu for several minutes, the menu automatically
closes. This will discard any changes you made, and displays the program you were
watching.

• On the remote control, press FORMAT (*) on the remote control to change the aspect
ratio (display shape) of HD and SD channels.

• Keep from accidentally changing the channel or input on your TV by programming the
remote in Limited Mode.

QUESTIONS

Why doesn’t my remote control work? Make sure the remote control is in the right

mode and you are pointing the remote directly at the receiver (or TV, VCR, or DVD player).
Make sure the batteries are good.

20

Watching TV

Finding Programs to Watch

What you’ll find in this chapter:

• CHANGING CHANNELS

• USING THE PROGRAM GUIDE

• USING THE BROWSE BANNER

• USING THEMES AND SEARCH

Chapter

21

Chapter 3

Changing Channels

CHANGING CHANNELS

Using the Up and Down Arrows

While watching TV, press the UP and DOWN ARROWS on your
remote control to change channels one channel at a time. You can
also change the channels the same way using the UP and DOWN
ARROWS on the receiver front panel.

Entering a Channel Number

While watching TV, if you know the specific channel you want to watch,
enter the channel number using the NUMBER PAD on the remote
control.

USING THE PROGRAM GUIDE

You can use the Program Guide to see what programs are on, to change channels, and to
schedule timers. To access this guide, press GUIDE.

Active Favorite

List

List: Family

Current Date & Time

Program Information

Program Date

Channels

12:25 pm Wed 12/03

6:30 pm - 7:00 pm NR

Tue 1/22

120

HIST

118

A&E

116

MOMAX

114

ESPN

112

HGTV

NHL Hockey

6:30 pm 7:00 pm 7:30 pm

114 ESPN

Current Program

Program Times

Programs

• A red background behind a channel usually means you have not subscribed to the
channel. After you subscribe to a channel, you can tune to it. To subscribe to a
channel, please call 1-800-894-9131.

• A yellow background behind a channel is for over-the-air digital channels. See
instructions to connect an over-the-air antenna to your receiver.

• The Program Guide shows which Favorites List is active. If All Chan is active, the
Program Guide shows all the channels. The All Sub list shows only the channels in
your subscription. The All HD list displays only the high-definition channels in your
subscription. If you activate another list, the Program Guide shows only the channels
on that list.

22

Finding Programs to Watch

Using the Browse Banner

• The Program Guide shows programs on now and coming on within the next two days.
The guide does not show programs that have ended.

1

2

6:30 pm 7:00 pm 7:30 pm

Tue 1/22

120

HIST

118

A&E

116

MOMAX

114

ESPN

112

Press GUIDE

HGTV

Use the UP and DOWN
ARROWS to highlight a

program currently broadcasting

While using the Program Guide, you can:

• Press PAGE UP or PAGE DOWN to move a page of channels at a time.

• Enter the number of hours you want to skip forward or backward in the schedule, and

then press the RIGHT/LEFT ARROW to move forward or back in the schedule.

• To quickly jump 24 hours forward or backward in the program guide, press the SKIP
FWD or SKIP BACK buttons to move forward or back in the schedule.

3

Press SELECT

USING THE BROWSE BANNER

Use the Browse Banner to see what other programs are on and not miss any of a program
you are watching. When the Browse Banner is open, you will see the Program Banner
information on the current program at the top of the screen, and on the left side of the
Browse Banner at the bottom of the screen. At the bottom right of the screen is information
on the program that is on next on the same channel.

Current

Current Date & Time

Picture Format

Browse Date

Browse Channel

TUE 3/19

6:25 pm

Normal

TUE 3/19

301

HBO2E

Browse Current Program,
Program Time and Rating

Program

Winnie the Pooh

6:00 pm - 9:30 pm

HBO2E

301

Current

Channel

Winnie the Pooh

6:00 pm - 9:30 pm

NR

Program

Rating

Time Left: 0:45

Current

Program

NR

List: Family

Active Favorites

List

Time

Flanders the Dog

9:30 pm - 12:00 am

NR

Browse Next Program,

Program Time and Rating

Time Remaining

in Program

Indicates

future programs

can be viewed

23

Chapter 3

Using Search to Find a Program

To see what is coming up on other channels, press the UP or DOWN ARROW while the
Browse Banner is open.

1

TUE 3/19

Winnie the Pooh

TUE 3/19

6:00 pm - 9:30 pm

6:25 pm

HBO2E

301

Winnie the Pooh

6:00 pm - 9:30 pm

301

NR

HBO2E

Time Left: 0:45

Flanders the Dog

9:30 pm - 12:00 am

NR

List: Family

NR

TUE 3/19

301

HBO2E

Winnie the Pooh

6:00 pm - 9:30 pm

NR

2

While watching

a program, press

BROWSE

Use the UP or DOWN

ARROWS to browse current

programs and the RIGHT
ARROW to browse future

programs

If you select a current program, the receiver will tune to that channel. If you choose a
future program, the Create Timer screen will display. See Chapter 8: Timers for more
information.

USING SEARCH TO FIND A PROGRAM

You can find programs to watch by using the Search feature of the receiver. This feature
will search all channels, including over-the-air channels (if an over-the-air antenna is
connected to the receiver), and find programs that match keywords that you enter.

Flanders the Dog

9:30 pm - 12:00 am

NR

3

Press

SELECT

Using the Search Feature

You can search for events two ways:

• Select Title to search for the words that appear in the title of a program.

• Select Info to search for words that are in the program description or title.

Enter the search word(s) in the Search Criteria Field in one of two ways:

• Use the on-screen keyboard.

• Use the letters on the NUMBER PAD.

24

Finding Programs to Watch

Finding a Program by its Theme

If you select a program that is on now, the receiver tunes to that program. If you choose a
future program, the Create Timer screen will display. See Chapter 8: Timers for more
information.

Using Search History

After you have searched previously for programs or other information, your receiver builds
a history. You can use the Search History to re-search programming instead of typing the
information again.

Note: Use the Edit or Delete options to change or delete Search keywords.

FINDING A PROGRAM BY ITS THEME

You can list and choose programs by the theme of their contents, for example, just movies
or just sports. You can then quickly list programs based on that theme, and choose the
program you want. This feature also categorizes programs on over-the-air channels (if an
over-the-air antenna is connected to the receiver.

If you select a program that is on now, the receiver tunes to that program. If you choose a
future program, the Create Timer screen will display. See Chapter 8: Timers for more
information.

25

Chapter 3

Tips

TIPS

• Press INFO to get more information about the program you highlighted.

• Press VIEW LIVE TV to cancel almost any screen and return to watching TV.

• Skip forward 24 hours (and then back again) at a time in the Program Guide by

pressing the SKIP FWD (SKIP BACK) button on the remote control.

QUESTIONS

• How can I customize the Program Guide to show only my favorite channels?
You can set up a Favorites List. You can change how the Program Guide is displayed
(size of text, number of programming hours displayed, etc.).

• Why are some of my channels missing?
– You may have locked or hidden the channels. See Chapter 6: Locks for informa-

tion on locking and unlocking the receiver.

– You may have the wrong list showing in the Program Guide. Press GUIDE to open

the Program Guide. Press GUIDE again to select the next Favorites List. Press
GUIDE repeatedly to scan through all the available lists. See Favorites Lists for
more information.

26

Pay Per Programs

Chapter

Order and Watch Pay-Per-View

What you’ll find in this chapter:

• ORDERING A PAY-PER-VIEW PROGRAM

• REVIEWING PAY-PER-VIEW ORDERS

27

Chapter 4

Ordering a Pay-Per-View Program

ORDERING A PAY-PER-VIEW PROGRAM

To order Pay-Per-View programs, you must connect the receiver to an active phone line.
After you order a Pay-Per-View program, you can watch it on all of the receivers on your
DISH Network account. Using the remote control, you can order the exact same program
for each receiver but you pay for the program only once (the program must be the same
date, time, and channel). However, replays of programs are separate events.

Note: Once you confirm an order for a Pay-Per-View program, you cannot cancel the
order and you will be billed for it.

REVIEWING PAY-PER-VIEW ORDERS

Use this feature to review events you’ve ordered, including those you have watched and
those you purchased but have not yet watched.

28

Pay-Per-View

TIPS

• You can set up a VCR to record Pay-Per-View programs.

• You can prevent others from purchasing Pay-Per-View programs by using locks.

• Tune to Channel 103 for a list of what’s playing on Pay-Per-View.

QUESTIONS

• How can I order an event for all my receivers?

Tips

– Order on each receiver, one at a time with the remote control. Make sure an active

phone line is connected to each receiver.

– Press the DISH button on your remote control and follow the instructions.
– Order the event over the phone [phone].
– Order the event online at dishnetwork.com/ppv.

• Will I be charged more than once for ordering the same Pay-Per-View on two or

more receivers? If you’re using the remote control, you won’t be charged more than
once as long as it is the same exact event (for example, at the same time or All Day
events).

• Why doesn’t my Program Guide show any Pay-Per-View channels? You may be
using a Favorites List that doesn’t include Pay-Per-View channels. Press GUIDE to
open the Program Guide and then press GUIDE again until you see All Chan in the
upper left corner of the Program Guide. See Chapter 5: Favorites Lists for more infor­mation on using Favorites Lists.

29

Chapter 4

Notes

Notes

30

Favorites Lists

Chapter

Setting Up Your Favorites Lists

What you’ll find in this chapter:

• WHAT ARE FAVORITES LISTS?

• C

REATING OR CHANGING FAVORITES LISTS

• NAMING FAVORITES LISTS

• USING FAVORITES LISTS

31

Chapter 5

What are Favorites Lists?

WHAT ARE FAVORITES LISTS?

Favorites Lists are custom lists of your favorite channels. You can create and change the
lists, adding and removing channels as you wish. Your favorite channels can be grouped
into up to four lists.

• When using a Favorites List, the Program Guide and Browse Banner display only the
channels in that Favorites List. When you use the remote control UP or DOWN
ARROW to change channels, the receiver skips channels that are not on the list.

• The All Chan list contains all the channels, including channels not in your current
subscription. You cannot make any changes to the All Chan list.

• The All Sub list contains all the channels in your subscription. You cannot make any
changes to the All Sub list, except by changing your subscription.

• The All HD list contains all of the HD channels in your subscription, as well as over­the-air digital channels if your receiver is connected to an over-the-air antenna.

• Each Favorites List has a unique color in the Program Guide. You can also give each
list a name. The four lists are named List 1, List 2, List 3, and List 4, until you change
the name. The lists are empty until you add channels to them.

• If you choose a program using Themes or by entering a channel number using the
remote controls, the receiver tunes to the channel for that program whether or not that
channel is on the active Favorites List.

• You can include over-the-air channels in your Favorites Lists if an over-the-air antenna
is connected to the receiver.

CREATING OR CHANGING FAVORITES LISTS

You can create, add channels to, and remove channels from a Favorites List. When you
use your Favorites List only those channels in your list are shown in the Program Guide
and Browse Banner.

1

2

Main Menu

114 E!114 E!

Program Guide

1

Themes & Search

2

Customer Support

3

DISH Home

4

Locks

5

System Setup

6

Daily Schedule

7

Preferences

8

Celebrity Homes

Cancel

0

Preferences
Favorites

select Preferences,

5:30 pm - 7:00 pm NR

Press MENU,

then Favorites

Thursday, January 20

Currently Active Favorites

All Chan

All Chan

6:25 pm

8
2

All Sub
All HD
List 1
List 2
List 3
List 4

Select list to

create or change

3

Modify List

Select Modify List

Add or delete channels

indicates that channel

4

Modify Selected List:

List 1

632 - MLB
631 - MLB
630 - MLB
629 - MLB
628 - MLB
627 - MLB
626 - MLB

from the list (a mark

next to the channel

will be part of the

Favorites List)

5

Done

Select Done

32

Favorites Lists

Naming Favorites Lists

1 Press MENU on your DISH Network remote control. Select Preferences, and then

Favorites.

2 Select the list that you want to change, or select List 1, List 2, List 3, or List 4 to create a

list.

3 Select Modify List.
4 Using the SELECT button, add or delete channels from the list.
5 Select DONE.

NAMING FAVORITES LISTS

You can name your Favorites Lists whatever you want, up to eight characters long.

1

2

Thursday, January 20

Main Menu

114 E!114 E!

Program Guide

1

Themes & Search

2

Customer Support

3

DISH Home

4

Locks

5

System Setup

6

Daily Schedule

7

Preferences

8

Celebrity Homes

Cancel

0

Preferences

5:30 pm - 7:00 pm NR

Favorites

Press MENU,

select Preferences,

then Favorites

Currently Active Favorites

All Chan

All Chan

6:25 pm

8
2

All Sub
All HD
List 1
List 2
List 3
List 4

Select list to

3

Edit Name

Select Edit

Name

change

4

Use the Alpha-Numeric Pad on the
remote or the On Screen Keyboard

to edit Favorite List Name

Enter List Name:

Family_

A B C D E F G H I J
K L M N O P Q R S T
U V W X Y Z ' - . &
1 2 3 4 5 6 7 8 9 0

Space

Back

Enter the name

for the list

5

Done

Select Done

1 Press MENU on your DISH Network remote control. Select Preferences, and then select

Favorites.

2 Select the list that you want to rename.
3 Select Edit Name.
4 Enter the name you want for the list.
5 Select Done.

33

Chapter 5

Using Favorites Lists

USING FAVORITES LISTS

Press GUIDE to open the Program Guide. Press GUIDE again to select the
next Favorites List. Press GUIDE repeatedly to scan through all the available
lists.
Note: GUIDE only works in this manner if the Guide button is selected under
MENU, Preferences, Favorites and Guide Options.

You can tell which favorites lists is active by looking in the Program Guide.

List: All Chan

TIPS

• Two lists cannot have the same name.

• Pressing GUIDE to switch Favorites Lists functions only if you have added channels to

the Favorites List. If you have not created a Favorites List, pressing GUIDE switches
the receiver between the All Chan, All Sub, and All HD Lists.

• Locked and hidden channels do not display in Favorites Lists.

QUESTIONS

• Why are channels missing from the Program Guide?
– You might have a Favorites List that does not contain those channels. Press

GUIDE until the All Chan or All Sub list displays.

– You might have channels locked and hidden.

34

Chapter

Securing Your Receiver

Parental Controls

What you’ll find in this chapter:

• WHAT ARE PARENTAL CONTROLS?

• C

REATING OR CHANGING RATINGS LOCKS

• CREATING OR CHANGING CHANNEL LOCKS

• LOCKING OR UNLOCKING PAY-PER-VIEW

C

HANNELS

• HIDING ADULT CONTENT OR LOCKED

CHANNELS

• LOCKING OR UNLOCKING THE FRONT PANEL

• CREATING OR CHANGING A PASSWORD

OCKING AND UNLOCKING YOUR RECEIVER

• L

35

Chapter 6

What are Parental Controls?

WHAT ARE PARENTAL CONTROLS?

Parental controls allow you to password-protect programming based on ratings, or on a
channel-by-channel basis. When you have locked the receiver:

• If you try to access a locked item or open the Locks menu, the receiver displays a
message prompting you to enter the password.

• The receiver allows you three attempts to enter the correct password. If you fail to
enter the correct password, the receiver does not allow you to try again for several
minutes.

• If you enter the correct password, you can access the locked item or open the Locks
menu.

• If you exit a locked item or close the Locks menu, you must enter the password to
access the item again.

Locking the receiver is a two-step process:

1 Create the parental controls that you want.

• Ratings Locks—locks programs based on ratings.

• Channel Locks—locks channels regardless of content.

• Lock PPV—prevents unauthorized pay-per-view ordering.

• Hide Adult or Hide Locked—hides adult channels or locked channels from being

displayed in the Program Guide and other channel lists.

• Front Panel Lock—prevents the front panel buttons from being used.

2 Lock the receiver.

When the receiver is locked, anyone who wants to access locked items must enter the
password.

36

Parental Controls

Creating or Changing Ratings Locks

CREATING OR CHANGING RATINGS LOCKS

You can lock programs based on Motion Picture Association of America (MPAA) ratings
(PG, PG-13, etc.) and expanded ratings (violence, language, etc.).

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. Select OK.
3 Select Ratings Locks.
4 Highlight the least restrictive rating that you want to block. Press SELECT to lock the

highlighted rating and all ratings more restrictive than it (for example, locking PG-13
automatically locks R and NC-17).

MPAA Ratings
G—General Audiences. A G-rated motion picture contains nothing in theme, language,

nudity, sex, violence or other matters that, in the view of the Rating Board, would offend
parents whose younger children view the motion picture. The G rating is not a “certificate
of approval,” nor does it signify a “children’s” motion picture. Some snippets of language
may go beyond polite conversation but they are common everyday expressions. No
stronger words are present in G-rated motion pictures. Depictions of violence are minimal.
No nudity, sex scenes, or drug use are present in the motion picture.

PG—Parental Guidance Suggested. Some Mate ria l May No t Be Suitable For
Children. A PG-rated motion picture should be investigated by parents before they let

their younger children attend. The PG rating indicates, in the view of the Rating Board,
that parents may consider some material unsuitable for their children, and parents should
make that decision. The more mature themes in some PG-rated motion pictures may call
for parental guidance. There may be some profanity and some depictions of violence or
brief nudity. But these elements are not deemed so intense as to require that parents be
strongly cautioned beyond the suggestion of parental guidance. There is no drug use
content in a PG-rated motion picture.

37

Chapter 6

Creating or Changing Ratings Locks

PG-13—Parents Strongly Cautioned. Some Material May Be Inappropriate For
Children Under 13. A PG-13 rating is a sterner warning by the Rating Board to parents to

determine whether their children under age 13 should view the moti on picture, as some
material might not be suited for them. A PG-13 motion picture may go beyond the PG
rating in theme, violence, nudity, sensuality, language, adult activities or other elements,
but does not reach the restricted R category. The theme of the motion picture by itself will
not result in a rating greater than PG-13, although depictions of activities related to a
mature theme may result in a restricted rating for the motion picture. Any drug use will
initially require at least a PG-13 rating. More than brief nudity will require at least a PG-13
rating, but such nudity in a PG-13 rated motion picture generally will not be sexually
oriented. There may be depictions of violence in a PG-1 3 mo vie , bu t of the ha rsher
sexually-derived words, though only as an expletive, initally requires at least a PG-13
rating. More than one such expletive requires an R rating, as must even one of those
words used in a sexual context. The Rating Board nevertheless may rate such a motion
picture PG-13 if, based on a special vote by a two-thirds majority, the Raters feel that most
American parents would believe that a PG-13 ra ting is a pprop riate because of the context
or manner in which the words are used or because the use of those words in the motion
picture is inconspicuous.

R—Restricted. Children Under 17 Require Accompanying Parent or Adult Guardian. An
R-rated motion picture, in the view of the Rating Board, contains some adult material. An
R-rated motion picture may include adult themes, adult activity, hard language, intense or
persistent violence, sexually-oriented nudity, drug abuse or other elements, so that
parents are counseled to t ake this rating very se riously. Children under 17 are not allowed
to attend R-rated motion pictures unaccompanied by a parent or adult guardian. Parents
are strongly urged to find out more about R-rated motion pictures in determining their
suitability for their children. Generally, it is not appropriate for parents to bring their young
children with them to R-rated motion pictures.

38

NR/AO—Not Rated. Programs created before MPAA rating system have an NR/AO

rating. Also, if connection to the satellite is lost, the NR/AO rating appears.

TV Ratings

TV Ratings contain information about the audience and a content label.
TV-Y—All Children. This program is designed to be appropriate for all children. Whether

animated or live-action, the themes and elements in this program are specifically d esigned
for a very young audience, including children from ages 2-6. This program is not expected
to frighten younger children.

TV-Y7—Dire cted to Older Children. This program is designed for children age 7 and
above. It may be more appropriate for children who have acquired the developmental
skills needed to distinguish between make-believe and reality. Themes and elements in
this program may include mild fantasy violence or comedic violence, or may frighten
children under the age of 7. Therefore, parents may wish to consider the suitability of this
program for their very young children.

TV-Y7-FV—Directed to Older Children - Fantasy Violence. For th ose programs where
fantasy violence may be more intense or more combative than other programs in this
category, such programs will be designated TV-Y7-FV.

Parental Controls

Creating or Changing Ratings Locks

TV-G—Genera l Audience. Most parents would find this program suitable for all ages.

Although this rating does not signify a program designed specifically for children, most
parents may let younger children watch this program unattended. It contains little or no
violence, no strong language and little or no sexual dialogue or situations.

TV-PG—Pare ntal Guidance Suggested. This program contains material that parents
may find unsuitable for younger children. Many parents may want to watch it with their
younger children. The theme itself may call for parent al guidance and/or th e program may
contain one or more of the following: some suggestive dialogue (D), infrequent coarse
language (L), some sexual situations (S), or moderate violence (V).

TV-14—Parents Strongly Cautioned. This program contains some material that many
parents would find unsuitable for children under 14 years of age. Parents are strongly
urged to exercise greater care in monitoring this program and are cautioned against letting
children under the age of 14 watch un atte nded. T his p rogra m m ay contain one or more of
the following: intensely suggestive dialogue (D), strong coarse language (L), intense
sexual situations (S), or intense violence (V).

TV-MA—Mature Audience Only. This program is specifically designed to be viewed by
adults and therefore may be unsuitable for children under 17. This program may contain
one or more of the following: crude indecent language (L), explicit sexua l activity (S), or
graphic violence (V).

Content Labels—TV Parental Guidelines may have one or more letters added to the
basic rating to let parents know when a show may contain violen ce, sex, adult language,
or suggestive dialogue.

D—suggestive dialogue (usually means talks about sex)
L—coarse or crude language
S—sexual situations
V—violence
FV—fantasy violence (children’s programming only)

5 Select the expanded rating code(s), if you want to also lock these ratings.
6 To unlock a rating code, select the code.
7 Select Done. Make sure the receiver is locked.

39

Chapter 6

Creating or Changing Channel Locks

CREATING OR CHANGING CHANNEL LOCKS

You can lock any channel, including Pay-Per-View and over-the-air channels. This type of
lock keeps anyone from viewing these channels unless they enter the correct password.

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. Select OK.
3 Select Channel Locks.
4 Highlight and select each channel that you want to lock or unlock. Press UP or DOWN

ARROW to highlight the channel. You can also move to each channel number using the
NUMBER PAD. If the checkbox next to the channel has a checkmark, the channel is
locked.

5 Select Done. Make sure the receiver is locked.

40

Parental Controls

Locking or Unlocking Pay-Per-View Channels

LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS

This locks all Pay-Per-View channels. This type of lock keeps anyone from viewing these
channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD. You
also can lock individual Pay-Per-View channels by using channel locks.

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digit s of the password. Select OK.

3 Select Lock PPV or Unlock PPV, then select Yes. Make sure the receiver is locked.

HIDING ADULT CONTENT OR LOCKED CHANNELS

When you hide adult channels or locked channels, you prevent the Program Guide,
Themes lists, and the Browse Banner from displaying adult channels or locked channels.
It also prevents anyone from choosing these channels by using the UP or DOWN
ARROWS or the remote control NUMBER PAD.

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. Select OK.

41

Chapter 6

Locking or Unlocking the Front Panel

3 Select Hide Adult to remove the adult channels from the channel lists or Show Adult to

display the adult channels in channel lists. Select Hide Locked to remove locked
channels from the channel lists or Show Locked to display locked channels in channel
lists.

4 Select Yes. Make sure the receiver is locked.

LOCKING OR UNLOCKING THE FRONT PANEL

This lock keeps anyone from using the front panel buttons unless they enter the correct
password, but it does not lock the remote control buttons.

42

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digit s of the password. Select OK.

3 Select Front Panel Lock to lock or unlock the front panel.
4 Select Yes. Make sure the receiver is locked .

Parental Controls

Creating or Changing a Password

CREATING OR CHANGING A PASSWORD

The first thing to do before using the receiver locks is set up your password.

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digit s of the password. Select OK.

3 To change your password, select Change Password. To create a new password, select

Lock System.

4 If requested, enter the current password using the NUMBER PAD. Select OK.
5 Press SELECT.
6 Enter the new password using the NUMBER PAD. Select OK.
7 Enter the new password again for confirmation, using the NUMBER PAD. The receiver

displays stars (*) as you enter the digit s of the password. Select OK.

8 Memorize the new password. From now on, you must enter this password to lock or

unlock the receiver. If you forget your password, you will need to call our Customer
Service Center.

43

Chapter 6

Locking and Unlocking Your Receiver

LOCKING AND UNLOCKING YOUR RECEIVER

You must lock the receiver for any receiver locks you set to take effect. To lock the
receiver, you must first create a password (see Creating or Changing a Password in the
previous section). Be sure to refer to this section whenever you set any lock on your
receiver.

1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digit s of the password. Select OK.

3 Select Lock System or Unlock System. If you are locking the receiver, the receiver

displays a message prompting you to enter a password.

4 Enter a password, using the NUMBER PAD. The receiver displays stars (*) as you enter

the digits of the password. Select OK.

5 Confirm the password by re-entering it. Select OK. All the locks you have set are now in

effect.

44

Parental Controls

Tips

TIPS

• If the receiver displays a message prompting you to enter a password, the receiver is
locked.

• When you lock a rating, you also lock all other more restrictive ratings. For example, if
you lock PG-13 rated programs, then all programs with the R, NC-17, and NR/AO
ratings are also locked.

QUESTIONS

• Why didn’t a lock I set take effe ct? Y ou have to lock the receiver for any lock you set
to take effect.

• What do I do if I forget my password? If you forget your password, you will need to
call our Customer Service Center.

45

Chapter 6

Questions

46

Chapter

Interacting with Your TV

Interactive TV

What you’ll find in this chapter:

• DISHHOME INTERACTIVE TV

• C

USTOMER SUPPORT

47

Chapter 7

DishHOME Interactive TV

1 Add Programming

2 View Your Statement

Thank you for using Dish

Network’s Customer

Support.

Thank you for using Dish

Network’s Customer

Support.

3 Pay Your Bill
4 FAQ’s
5 Tech Support
6 Cool Features
7 Important Messages
0 Exit

1-800-333-DISH

More convenience to you.

DISH Network is not responsible for, and cannot guarantee the performance of, any products and services provided by any

advertisers or others to whose sites we link. A link to another web site does not constitute an endorsement of that site

(nor of any product, service or other material offered on that site) by DISH Network HSI or its licensors.

DISHHOME INTERACTIVE TV

Press DISH on the remote control to go to DishHOME Interactive TV features available
with your service. Watch video from popular news, entertainment, and sport s networks all
on one screen. You can also select an icon from the bottom of the screen for customer
support, news, shopping sports, games, and entertainment.

CUSTOMER SUPPORT

An important feature of your satellite TV receiver is Customer Support. This menu
provides convenient access to your DISH Network account to review your statement, pay
your bill, upgrade programming, and more. Make sure you connect an active phone line to
your receiver to use the Customer Support Features.

Press MENU and then select Customer Support.

TIPS

48

• Whenever you want to exit an interactive feature and return to watching programming,

press VIEW LIVE TV and you’ll be taken to the last channel you were watching.

• You can also get to Customer Support from DishHOME.

Setting Up and Using Timers

Timers

What you’ll find in this chapter:

• TIMERS

• USING THE TIMERS LIST

• SETTING UP AN AUTOMATIC TIMER

• SETTING UP A MANUAL TIMER

• DELETING A TIMER

• OVERLAPPING TIMERS

• ENABLING RECORD LINK

49

Chapter 8

Timers

TIMERS

A timer is your instruction telling the receiver the programs you want to view in the future.
For most ERD (External Recording Device) or VCR timers, you select a specific program
on a specific channel, and tell the receiver how often you want to record that program. Be
sure to set up the receiver to control your VCR.

Timer Types

There are four types of timers:

• VCR—records an event on a previously inserted tape for later viewing. Make sure you
have your VCR connected and turned on when usin g th is type of tim er. Also, be sure
to set up the receiver to tell the VCR to start/stop recording.

• Auto Tune—automatically changes the channel for live viewing of the event.

• Reminder—creates an on-screen reminder when the event is about to air.

• Ext—automatically changes the channel for live viewing of the event and sends

commands to a compatible external device, such as the PocketDISH, which is
connected to your receiver’s RCA-type or S-V ideo output s. This option is not available
unless you enable the feature. See . This timer type allows you to record to the
external device, instead of recording to the receiver’s hard drive.

Timer Frequency

Deciding how often you want to watch a program will help you make the best choice:

• Once—records a program once (good for mo vie s, sp or tin g ev en ts, or other one -t ime
programs).

• Weekly—records a program once a week, at that time, on that channel.

• Daily—records a program once a day, at that time, on that channel.

• Mon-Fri—records a program once a day, Monday through Friday, at the selected

time, on that channel.

50

Timers

When a Timer Starts

For two minutes before a timer starts a recording, the receiver may
display a digital countdown (timer reminder) on the TV screen. This
countdown disappears when the program begins. While the
countdown is displayed, you can do one of the following options:

• Press CANCEL to clear the symbol from the TV screen. This does not stop the timer
from starting.

• Press INFO or SELECT to see more information on the timer. If you do this, you have
the following choices:

– Select OK to continue with the timer.
– Select Stop Timer to stop the timer.

Note: Pressing INFO on the timer reminder only works one time. Subsequently pressing
INFO results in the current program’s information being displayed

Special Considerations When Using Timers

• For Locked Programs—you must enter the receiver p assword befo re you can crea te
an automatic timer. You can create a manual timer for a locked program without
entering the password. However, if you do this when the timer operates, the receiver
may display only an error or password entry menu.

• For Pay-Per-View Programs—you must order a Pay-Per-View program when you
create a timer for it.

• For Blacked Out Programs—if you set a timer for a program that is blacked out in
your area, when the timer operates the receiver may only display an error.

Timers

Reasons Why Timers are Skipped

If a timer is skipped, the reason is stated on the Timers List.

• Priority—this timer had a lower priority than other events being recorded at the time.

• User—a user chose to skip that timer.

• Duplicate event—there is already another timer set to record that program.

• Event exists in DVR—the program was already recorded and can be seen in the

Daily Schedule list.

• Not a new episode—used for New Episode timers. Currently, a New Episode is one
that has the current year listed in the Program Guide information.

• Incorrect event—for Weekly, Daily and Monday-Friday timers. If the guide has a
different event listed the timer will be skipped. For example, the timer was set up on a
Saturday for Daily , but the program is broadcast only Monday-Friday, so the timer will
be skipped on the weekends.

51

Chapter 8

Using the Timers List

USING THE TIMERS LIST

Use the Timers List to:

• View the general list of timers.

• Create a Manual timer.

• Edit a timer.

SETTING UP AN AUTOMATIC TIMER

Y ou ca n create an automatic timer for a fu ture event. The following instructions explain the
simplest way to set up an automatic timer.

1 Find the future program you want to record using the Program Guide or Browse Banner.

The program can be a satellite or over-the-air program.
Note: You may not be able to create automatic timers on all over-the-air channels.

2 Select the future event. The Create Timer screen d isplays.
3 Select the Timer Frequency.
4 Select a Timer Type.

5 Select Create Timer to finish making the new timer.

52

Timers

Setting Up a Manual Timer

SETTING UP A MANUAL TIMER

1 Press MENU and select Timers.
2 Select Create Timer.
3 Select the Timer Frequency.

4 Select a Timer Type.
5 Select the channel (satellite or over-the-air), using the remote control ARROWS or NUM-

BER PAD to find the channel.

6 Select Edit Time.
7 Set the Start Time and End Time, being sure to specify AM or PM.

8 Set the Date.
9 Select Create Timer.
10Select Done.

DELETING A TIMER

1 Press MENU and then select Timers.
2 Select the timers to delete.
3 Select Delete. The timers are deleted.

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Chapter 8

Overlapping Timers

OVERLAPPING TIMERS

If you try to create event timers for overlapping programs, the receiver displays a screen
with the dates and times of both programs. The receiver also displays this screen if a
program time has changed, causing one timer to overlap another. You must delete or edit
one of the timers.

ENABLING RECORD LINK

Your receiver has a timer feature called Record Link. This feature sends data (audio,
video, and other commands) to an external de vice that you can connect to the receiver’s
RCA-type or S-video outputs. This timer type allows the r eceiver to tell the external device
to start and stop recording, allowing the program to be stored on an external device. To
enable Record Link:

TIPS

• It’s very important to leave the receiver enabled to receive upda tes. By doin g this, the
receiver can have the latest software and Program Guide information. Make sure the
Updates feature is enabled.

• If your VCR does not respond to the receiver’s commands, see if you accidentally left
the protective film on the receiver’s front panel.

54

Setting Up Your Remote Control

Remote Control Setup

What you’ll find in this chapter:

• IMPROVING RECEIVER CONTROL

• OPERATING OTHER DEVICES

• THE RECOVER BUTTON

• SENDING DISCRETE POWER ON AND OFF

55

Chapter 9

Improving Receiver Control

1

Turn your receiver

and TV on, and press

SYSTEM INFO on the

front of the receiver

Confirm that

you see the

System Info screen

Press RECORD.

The receiver then

matches the

remote’s address

Confirm that your

remote operates your

receiver by pressing

remote buttons

IMPROVING RECEIVER CONTROL

These instructions help you improve your remote control settings to best o perate your dish
antenna.

Making the Remote Work with the Receiver

These instructions configure your remote.

1 Turn your receiver and TV on, and p ress SYSTEM INFO on the front of the receiver.
2 Confirm that you see the System Info screen.
3 Press RECORD on your remote. The receiver then matches the remote’s address.
4 Confirm that your remote operates your receiver by pressing remote buttons. If this is not

working, go back to step 3.

Changing the Remote Control Address

Because UHF signals travel long distances and go through walls, a neighbor’s remote
may control your receiver by mistake. To prevent this, you can change the remote
address.

56

Remote Control Setup

Improving Receiver Control

1 Press SYSTEM INFO on the receiver's front panel. The System Info screen displays on

the TV and shows the Remote Address.
Write down the Remote Address:

2 Press and hold SAT on your remote control for about three seconds, until all of the Mode

buttons light up, and then release SAT.

3 Use the NUMBER PAD to enter any number between 1 and 16, but not the on e you wrote

in step 1.

4 Press POUND (#). If you entered the address correctly, SAT flashes three times.

Write down the number you entered:

5 Press RECORD. Make sure the Remote Address you see on the System Info screen is

the same as the one you entered in step 3. If it isn't, the remote cannot control the
receiver.

6 Press SELECT to close the System Info screen.

Checking the Remote Control Address

1 Press and hold SAT for three seconds, until all of the Mode buttons light up, and then

release SAT.

2 Press POUND (#) twice. The SAT mode button flashes the same number of times as the

address number (for example, three flashes means address 3).

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Chapter 9

Operating Other Devices

Confirming Remote Control Operation

1 Make sure the remote has fresh batteries and is in SAT mode.
2 Press SYSTEM INFO on the receiver front panel to display the system information screen.
3 Press RECORD on the remote control:

• The Remote Address in the System Info screen changes to match the addr ess preset
in your remote control.

4 Press POWER on the remote control to turn on/off receiver.

OPERATING OTHER DEVICES

To use the remote control to operate other devices (such as a TV, VCR, DVD player , tuner ,
amplifier, or DISH Network antenna), you must first program it to operate these other
devices. You can do this by either following the instructions in Programming Using Device
Code Tables or the Programming Using Device Codes Scan procedure.

Remote Control Modes

Use the remote control’s mode buttons, SAT (satellite receiver or dish antenna), TV (for a
TV), DVD (for a VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR or
DVD, a tuner, an aud io amplifier, or a second DISH Network antenna) to set the remote to
the correct mode for the device. To change the mode, press the button for the device you
want the remote to operate. The mode button lights for two seconds to show you have set
the remote to that mode.

Limited Mode

You can program your remote control in Limited Mode to keep from accidentally changing
the channel on your TV or VCR and causing a snowy or blue screen. When the remote
control is in Limited Mode for TV mode, you will only be able to use POWER, MUTE, and
VOLUME functions for your TV. When the remote control is in Limited Mode for VCR
mode, you will only be able to use POWER and the VCR functions for your VCR.

Note: Limited Mode is not used with amplifiers.

58

Remote Control Setup

Operating Other Devices

Press POUND (#)

Press and hold the

correct Mode button until

all Mode buttons light.

Release Mode button

Press PAGE UP to

turn Limited Mode on.

Press PAGE DOWN to

turn Limited Mode off

Turning Limited Mode On and Off

1 Press and hold the correct mode button (for example, TV) until all of the mode buttons

light. Release the mode button.

2 Press:

• PAGE UP to turn Limited Mode on.

• PAGE DOWN to turn Limited Mode off.

3 Press POUND (#).

SAT Auto-Tune

The SA T Auto-Tune feature, which is enabled by default, sends the correct TV channel for
viewing satellite TV when you select the SAT mode button on the remote control.

SAT Auto-Tune can only send a channel to the TV, not an input. Because of this, SAT
Auto-Tune is most useful for TV2. If used for TV1, channel 3 or 4 should be programmed
using the steps under Setting SAT Auto-Tune Channel. The TV channel programmed for
SAT Auto-Tune is also the channel that will be sent to the TV if the RECOVER button is
used. The steps in Setting SAT Auto-Tune Channel can also be used in VCR mode to
program the channel sent to a VCR during the Recover process.

For SAT Auto-Tune to function correctly, the correct channel for the installation must be
programmed into the remote using the steps under Setting SAT Auto-Tune Channel.

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Chapter 9

Operating Other Devices

Setting SAT Auto-Tune Channel

1 Make sure the remote control operates your TV.
2 Press and hold TV for three seconds until all four Mode buttons are lit.
3 Press STAR (*).
4 Enter the channel used for viewing (up to three digits in range of 002 to 125 ), for example

channel “010.”

5 Press POUND (#). The Mode button flashes three times to indicate programming was

successful.

6 Press SAT. The channel changes.

60

Remote Control Setup

Operating Other Devices

Enabling and Disabling SAT Auto-Tune

Note: SAT Auto-Tune is enabled by default; however, the channel must be set (see

Setting SAT Auto-Tune Channel).

1 Press and hold SAT for three seconds until all four Mode buttons are lit.
2 Press STAR (*).
3 Press VOLUME UP to enable SAT Auto-Tune or VOLUME DOWN to disable.
4 Press POUND (#).

Removing SAT Auto-Tune Channel

1 Press and hold TV until it stays lit.
2 Press STAR (*).
3 Enter 00 or 000.
4 Press POUND (#).

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Chapter 9

Operating Other Devices

Setting Auto-Tune for VCR

You can set Auto-Tune for your VCR. Auto-Tune allows you to return to the channel for
your DVD/VCR output when you accidentally change the channel or video input.

1 Make sure the remote control operates your DVD/VCR.
2 Press and hold DVD for three seconds until all four Mode buttons are lit.
3 Press STAR (*).
4 Enter the channel used for viewing (up to three digits in range of 002 to 125 ), for example

channel “003” or “004.”

5 Press POUND (#). The Mode button flashes three times to indicate programming was

successful.

Removing Auto-Tune for VCR

If you want to remove Auto-Tune for your VCR, follow these step s.

1 Press and hold DVD until it stays lit.
2 Press STAR (*).
3 Enter 00 or 000.
4 Press POUND (#).

62

Remote Control Setup

Operating Other Devices

DVD

DVD

Press

POWER to

see if device

turns off

DVD

Combination Devices

If you are programming the remote to operate a combination device, such as a TV/VCR or
a TV/DVD, program the remote control in one m ode, and then repeat the procedur e in the
other mode. For example, to program the remote to control a TV/VCR using code 748,
follow the instructions to program the remote to control the TV using code 748, and then
repeat the instructions for the VCR using the same code.

Programming Using Device Code Tables

Program the remote to control other devices using device codes.

1 Turn the device on, using the device’s front panel buttons or its remote control.
2 Find the brand name of the device in the tables in the Reference section. If the brand is

not listed, see Programing using Device Codes Scan.

3 Press and hold the Mode button until all the other mode buttons light up, and then release

the button. The Mode button flashes. For ex am p l e, hold TV for a TV until all of the ot he r
mode buttons light. When you release it, TV flashes.

4 For AUX only. Press 0 for a second TV, 1 for a second DVD and/or VCR, 2 for a tuner or

amplifier, or audio r eceiver. If you are not programming in AUX mode, skip to step 5.

5 Enter one of the three-digit device codes for your brand from the table using the number

buttons. The three-digit device code should be for th e brand name of you r device that you
found in step 2.

6 If you want to program Limited Mode, press 1. If not, skep to step 7. See Limited Mode for

more information.

7 Press POUND (#). The Mode button flashes three times.
8 Press POWER to turn off the device. If the device does not turn off, go to step 10. If the

code works, the device turns off.

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Chapter 9

Operating Other Devices

DVD

DVD

DVD

9 Turn the device back on and try some other buttons to make sure they work. If the code

works for other buttons, stop here. Sometimes POWER works when other buttons do not.
If in Limited Mode, try VOLUME or MUTE.

10If the code does not work, repeats steps 3 through 9 with the next device code from the

tables. Try every code listed for your brand until one works for your device.

11If you are unable to find a code that works, try Programmin g Usin g De vice Cod es Scan.

Programming Using Device Codes Scan

If the code for your device is not listed in the tables, use this pr ocedure to scan the remote
control’s memory for the device code.

1 Turn the device on, using the device’s front panel buttons or its remote control.
2 Press and hold the mode button until all the other mode buttons light up, and then release

the button. The mode button flashes. For ex am p l e, hold TV for a TV until all of the ot he r
mode buttons light. When you let go, TV flashes.

3 For AUX Mode only. Press 0 for a second TV, 1 for a second DVD and/or VCR, or 2 for a

tuner, amplifier, or audio receiver. Press STAR(*). This step programs the type of device
that you want to program in AUX mode. If you are not programming in AUX mode, skip to
step 4.

4 Press POWER. Your remote is now in scan mode.
5 Press the UP or DOWN ARROW repeatedly until the device turns off. As you press the UP

or DOWN ARROW, the remote tries each code in the memory to see if it can turn off the
device. When the device turns off, you have found a code that might work.
Note: The mode button for the device flashes rapidly eight times when you have scanned
all the codes for that device.

6 Press POUND (#). The mode button flases three times if the code was entered correctly.

This stores the code you found.

7 Turn the device back on and try some oth er buttons to make su re they work. Some timese

POWER works when other buttons do not. If using Limited Mode, try VOLUME or MUTE.

8 If necessary, repeat this procedure until you have tried all the codes. You may need to

repeat the scan to find the best code for your device.

64

Remote Control Setup

Operating Other Devices

SAT

POWER

I

MENU

GUIDE

B

R

O

W

S

E

T

H

E

M

E

S

MUTE

RECALL

PLAY

VOLUME

DVR

TV

VCR

AUX

TV

PAGE

CANCEL

INFO

VIEW TV

SKIP

FWD

FWD

S

I

T

I

O

N

less than
3 inches

Learning From Another Device’s Remote

Use this procedure if you are unable to find a code that allows your DISH Network r emote
to control your device. This procedure is also applicable if after you have programmed
your DISH Network remote to control your device (in TV, DVD, or AUX modes), some of
the commands are not functioning as yo u ex pect. The learning function of your DISH
Network remote control can support these commands.

The remote control can learn commands in two ways:
Y ou can follow the instr uctions for using equipment code s to program a specific mode, an d

then learn commands that add new or overwrite existing functions of the remote control’s
buttons in this mode. For this type of learning, any button without a learned command
keeps the previous command (if any) for that equipment code.

Each button on this remote learns a command from the equipment’s original remote
control. For this type of learning, any button without a learned command keeps the
previous command (if any) for that equipment code.

To teach your DISH Network remote control specific commands for your equipment,
complete the following steps.

1 Ensure the DISH Network remote control is programmed to the desired remote address

(see Making the Remote Work with the Receiver).

2 Place both your DISH Network remote and the original equipment’s remote control on a

flat, stable surface.
If you have found a code for that device, first program the code using the instructions for

Programming Using Device Code Tables or Programming Using Device Codes Scan. If
the device code has been programmed, press and release RECALL, then hold the
RECORD button for about three seconds until the mode button is lit again. The Mode
button remains lit while learning.

If the device code has not been programmed for that device or if you are unable to find a
code, press and hold the RECORD button for about three seconds until the mode button is
lit. The Mode button remains lit while learning.

65

Chapter 9

Operating Other Devices

3 On the DISH Network remote, press and hold the mode button for your equipment for

about three seconds until all the mode buttons light up, and then release it. Your selected
mode button blinks.

4 Point the front of the original device’s remote to face the small square (IR window) on the

front, left-hand side of your DISH Network remote, as shown above.

5 On your DISH Network remote, press the button you want to teach.
6 On the original device’s remote control, press and hold the bu tton you wan t learned . If the

DISH Network remote learns the command, the mode light blinks off and then back on. If
the mode light blinks three times or re mains lit, the DISH Network remote di d not learn the
command. You may need to press the button on the original remote several times for the
DISH Network remote to learn the command.

7 After a button has learned a command successfully, repeat steps 6 and 7 until all

commands you want have been learned.

8 Press one of the mode buttons on the DISH Network remote to end the learning

sequence. This saves all the commands for that mode and exits learning to return to
normal remote control operation.

To cancel learning, do not press any buttons on either remote control for at least 30
seconds. The DISH Network remote control times out and returns to normal operations.

Note: If the remote control batteries are too low for learning, all the mode buttons blink
quickly eight times, learning ends without saving learned commands, and the remote
returns to normal operation. Change the batteries.

Note: No learned commands are saved if the DISH Network remote controls times out
before completion.

66

Remote Control Setup

Operating Other Devices

Checking the Device Codes

Y ou can fin d out what device code you’ve set for ea ch remote contro l mode (TV, DVD, and
AUX)

.

DVD

DVD

1 Press and hold the appropriate mode button until all the other mode buttons light up, and

then release the button. The Mode button flashes. For example, hold TV for a TV until all
of the other mode buttons light. When you let go, TV flashes.

2 Press POUND (#) twice. Watch the mode light to determine your code. The mode button

flashes the number for each digit of the device code, with a apause between the group s of
flashes. A quick flash is for zero. For example, if the code is 570, the Mode button flashes
five times, pauses, flashes several tiems, pauses, and flashes once quickly.

For AUX mode: The first group of flashes tells you what the AUX mode controls. A quick
flash (zero) before the three-digit code is for a TV; one regular flash is for a DVD and/or
VCR; and two flashes for for a tuner, amplifier, or audio receiver.

For a satellite receiver programmed in AUX mode: The AUX mode button flashes the
same number of times as the address number.

For Limited Mode: If you have programmed a TV or DVR/VCR in Limited Mode, the
mode button flashes once at the end of the flash sequence.

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Chapter 9

Operating Other Devices

Controlling a Tuner or Amplifier

Use the following remote control buttons to control a tuner, amplifier, or audio receiver.
When the remote control is set up, press the AUX mode button to set the remote to AUX
mode. The AUX mode button stays lit for two seconds to show you’ve set the remote to
AUX mode. Make sure to keep the remote in AUX mode to use the following buttons.

Switching Between TV and Tuner/Amplifier Volume Control

When the remote control is setup to operate your TV, the VOLUME and MUTE buttons will
adjust your TV volume. To use the remote to adjust the volume of a remote-controllable
audio receiver or amplifier instead of adjusting the TV’s volume, use th e s te ps To Use a
T uner or Amplifier’s Volume Control, below. T o switch back to control the TV’ s volume, use
the steps To Use the TV’s Volume Control.

68

Remote Control Setup

Operating Other Devices

A

Press

POUND (TV

button flashes

three times)

Press and hold the

TV Mode button for

four seconds

(TV flashes)

To Use a Tuner or Amplifier’s Volume Control

Note: You must first program the tuner or amplifier into the AUX mode of the remote

control to use these steps.

Press

Press and hold the

UX Mode button for

four seconds

(AUX flashes)

1 Press and hold the AUX button until all the mode buttons are lit, then let it go.
2 Press the POUND (#) button.
3 Press the PLUS side of the VOLUME button.
4 Press 0.

POUND (AUX
button flashes

three times)

5 Press POUND (#). The AUX button flashes three times.

To confirm the VOLUME buttons are operating the tuner/amplifier’s volume control, press
SAT and then try adjusting the volume. Your tuner/amplifier’s volume should change
rather than your TV’s volume.

To Use the TV’s Volume Control

1 Press and hold the TV button until all the mode buttons are lit, then let it go.
2 Press the POUND (#) button.
3 Press the PLUS side of the VOLUME button.
4 Press 0.
5 Press POUND (#). The TV button flashes three times.

To confirm the VOLUME buttons are operating the TV’s volume control, press SAT and
then try adjusting the volume. The TV’s volume should change.

69

Chapter 9

Operating Other Devices

Programming to Control a Second Dish Antenna

If you have a second DISH Network antenna installed, you can use this remote in AUX
mode to operate your other receiver in addition to operating the first receiver. When you
program the remote to operate the other receiver, the remote sends out IR signals to the
receiver so the line of sight to the second dish antenna must be unobstructed. You can
program the remote control to operate any other DISH Network antenn a, except where
UHF is used, such as TV2 on DISH Network antennas.

1

Display System Info
screen and note the

Remote Control Address

2

AUX

Press and hold the

AUX Mode button until all

Mode buttons light up

(AUX flashes)

Press the

3 button

3

4

Enter remote
address from

Step 1

5

Press POUND

(AUX flashes

three times)

6

Press

RECORD

1 Turn on the other receiver and display the System Info screen as described in that user’s

guide.
Write down the remote control address:

2 Press and hold AUX until all the other mode buttons light up, and then let go of the button.

AUX flashes.

3 Press the 3 button.
4 Use the NUMBER PAD to enter the address you wrote in step 1.
5 Press POUND (#). AUX blinks three times.
6 Press RECORD to ensure the address in the remote matches the add ress on the receive r.

70

Remote Control Setup

THE RECOVER BUTTON

Use RECOVER if you accidentally change the TV channel or video input and have a
snowy , blue, or black screen on yo ur TV. When you press RECOVER as described below,
the remote control sends commands to your TV to change channels or video input s to get
back to watching satellite programming. This procedure works only if you have
accidentally changed the TV channel o r video input. It does no t recover lost satel lite signal
(see on for information on solving problems).

Note: The remote control must be programmed to operate the TV (and VCR, if applicable)
for RECOVER to work as described. RECOVER will first try to tune your TV to channel 3,
then channel 4, and then other video inputs with each press of RECOVER. You may need
to press RECOVER multiple times to recover your satellite TV video.

Using the Recover Button

To use RECOVER, the remote control must be programmed to operate the TV and, if
installed, the VCR.

Note: Press any remote control button other than RECOVER to end this procedure.

The Recover Button

1 Turn on your TV if it isn’t already on.
2 Press and hold the RECOVER button until all the Mode buttons light up.
3 Press the RECOVER button again and wait for the TV or DVD mode buttons to flash once

then all four Mode buttons flash once.

4 When the System Info screen displays, your satellite programming is recovered. Press

SELECT to exit this screen.
If the System Info screen doesn’t display, repeat Steps 2 and 3 until the System Info

screen appears.

71

Chapter 9

Sending Discrete Power On and Off

1

2

3

5

4

Program the

remote control

Press

POWER

Press

SAT Mode

until all Mode

buttons light up

Press VOLUME UP

for discrete power on

or press VOLUME DOWN

for discrete power off

SAT

Press any

button

to end this

procedure

or

SENDING DISCRETE POWER ON AND OFF

Discrete power ON and power OFF IR commands are used when programming macro
commands into universal remotes. Using an ON-only or OFF-only command is more
effective than a toggle ON/OFF command when trying to make sure the dish antenna is
reliably in one state or the other. To send a discrete power ON or OFF command, use the
following steps:

1 Program the remote control to control all the devices that you would like to control.
2 Press SAT until all the Mode buttons light up.
3 Press POWER.
4 Press VOLUME UP for discrete power on. Press VOLUME DOWN for discrete power off.
5 Press any button to end this procedure.

QUESTIONS

• My remote doesn’t control my receiver or other components. What should I do?

– Put the remote control is in the correct mode.
– Check the batteries.
– Check the remote control address.
– Check or adjust the UHF antenna.

• Why does my receiver change channels or display menus at random? Your

neighbor may have their remote control set on the same address. Change the
address on your remote control and receiver. If that doesn’t help, you may have to
install a UHF attenuator.

72

Personalizing Your Satellite Receiver

Customizing Receiver

What you’ll find in this chapter:

• USING CALLER ID

• C

USTOMIZING THE GUIDE AND CHANNEL

L

ISTS

• CHANGING LANGUAGES

• USING CLOSED CAPTIONING

ETTING UP AUDIO OUTPUT

• S

• RESETTING TO FACTORY DEFAULTS

• SCHEDULING RECEIVER UPDATES

• INACTIVITY STANDBY

73

Chapter 10

Using Multimedia

USING MULTIMEDIA

Photos

You can transfer photos from compatible USB storage devices and cameras to view on
your TV using your DISH Network antenna. Now you don’t have to p ass photos aroun d or
have a crowd of people hover around your digital camera.

Transferring Photos to Your Receiver

1 Connect your receiver to a digital camera or other USB supporte d de vic e usin g the USB

Connection.
Note: Some cameras and USB multimedia devices may not be compatible.

2 Press MENU and select Multimedia.
3 Select the option under External USB Devices.
4 Select Get from Device under Photo.
5 Select the pictures that you want to send to your receiver.
6 Select Send Photos
7 Select OK after the photos have been sent to your receiver.

74

Customizing Receiver

Viewing Photos on Your Receiver

1

2

3

4

5

6

Press MENU and
select Multimedia

Select

My Photos under

My DISH
Receiver

Select the

photo folder

you want to

view

Slideshow

Play

MENU

Select

Slideshow

Select Play

(or set up your

options then

select Play)

Press the
CANCEL button
to exit out of the

slideshow

My Photos

1

My DISH Receiver

August 31 2005 10:03am
September 3 2005 9:03am
December 2 2005 10:03am
January 8 2006 11:00pm

Multimedia

4

Connect Hard Drive

to receiver’s

USB port

Select Yes

to reformat

the Hard Drive

Press DVR and

select USB Storage

Follow the

on-screen prompt

to activate

the feature

Purchase an

external USB 2.0

Hard Drive

The attached USB storage device needs to be

reformatted to support DISH Network DVR

functionality. All existing data on the device will be

erased.

Do you want to reformat the device?

865

865

Warning

USB Storage

4

1 Press MENU and select Multimedia.
2 Select My Photos under My DISH Receiver.
3 Select the photo folder you want to view .
4 Select Slideshow.

Using Multimedia

5 Set up your options if desired, and/or select Play.
6 Press CANCEL to exit the slideshow.

External Hard Drive

You can expand the storage capacity of your DVR receiver by connecting a compatible
USB 2.0 hard disk drive. Transfer programs from the receiver to your external dr ive for
storage, and play back programs directly from the external hard drive.

Choosing a compatible external hard drive:

• The hard drive must have a USB 2.0 connection.

• The capacity of the hard drive should be between 40GB and 750GB.

• Using a hard drive with an external power supply is recommended. External hard

• Do-it-yourself kits and expandable racks may not be compatible.

drives powered by the USB cable may not function properly with your receiver.

75

Chapter 10

Using Multimedia

• Only hard drives that are single-disk units are supported.

• Dedicate the hard drive for use only with the receiver; do not use the drive for other

To use the external hard drive feature:

1 Purchase a USB 2.0 hard-disk drive from a local consumer electronics store.
2 Connect the drive to one of the receiver’s two USB ports, making sure to follow any

instructions that came with the hard drive.
Note: Currently, the receiver supports having one USB device connected at a time. If you
have a second USB device such as a camera or portable media player connected to the
receiver, disconnect it before connecting the external hard drive.

3 If the hard drive is compatible, you’ll receive a popup confirming the connection and

asking if you want to manage its contents. Select Yes.

4 Follow the on-screen prompts for activation on your DISH Network account of the DVR

External Hard Disk Drive feature for storage and playback of DVR content.

5 Once the feature has been activated, you’ll receive a popup asking if you want to format

the drive—formatting is necessary to store your recorded programs on the external hard
drive. After selecting Yes, anything on the external hard drive is erased, the drive is
formatted, and then the receiver reboots. You can use the Manage Device option to view
and manage programs stored on the external hard drive. Use the Send to Device option
to transfer programs from your receiver to the external hard drive. Copy protection for
certain content may apply. See www.dishnetwork.com/content/faq/copy_protection/ for
more information.

purposes, such as storing computer files.

76

6 Press DVR and select USB Storage to manage the contents of the external hard drive.

Portable Media Players

You can take your recorded content on the go with a portable media player from
ARCHOS. Visit www.archos.com for comp atible models and a free DISH Network plug-in.
A one-hour standard-definition program will transfer in only about five minutes! Copy
protection for certain content may apply. See www.dishnetwork.com/content/faq/
copy_protection/ for more information.

Customizing Receiver

USING CALLER ID

If you subscribe to Caller ID from your local phone company and your receiver is
connected to a phone line, enabling the Caller ID feature allows the receiver to d isplay the
names of people and/or telephone numbers as they call on your TV.

Setting Up Caller ID Display

Use these instructions to enable or disable Caller ID.

Using Caller ID

1 Press MENU and select System Setup. Select Installation and then Caller ID.
2 Select Enable Caller ID or Disable Caller ID.
3 Select Done.

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Chapter 10

Using Caller ID

Caller ID Screens

Using Caller ID History

When you receive a call, you will see a Caller ID popup screen.

Select OK to dismiss the message. If you do nothing, it will disappear after 20 seconds.
If you are using a menu when a call comes in, a different Caller ID screen appears.

Your receiver also stores a history of the incoming calls. Use the following steps to view
and delete numbers from your Caller ID History.

Delete

or

Clear List

Done

1 Press MENU and select System Setup and then Caller ID History.
2 Scroll through the list that displays.
3 Select Delete to delete selected histories or Clear List to delete all histories.
4 Select Done.

78

Customizing Receiver

Customizing the Guide and Channel Lists

5

CUSTOMIZING THE GUIDE AND CHANNEL LIST S

Y ou can set up the on- screen Program Guide to list channe ls in descending order, with the
highest channel number at the bottom of the screen, or in ascending order, with the
highest channel number at the top of the screen. The default setting is to list channels in
descending order.

1 Press MENU and select Preferences, and then select Channel Order.
2 Select Ascending or Descending for the Channel Order Setup.
3 Select Done.

Changing the Guide Display

The receiver comes set to display the Program Guide with video in the upper righ t cor ner.
However, you can change the way the Program Guide displays.

1 Press MENU and select Preferences and then select Guide Display.
2 Select one of the following Guide Display Options:

• Standard - Partial Guide with Video. This is the default option. The Program Guide
displays video in the upper right corner and 1.5 hours of schedule per page.

• Enhanced - Partial Guide with Video. Choose this option if you’d like larger text on
your Program Guide. The Program Guide displays video in the upper right corner and
one hour of schedule per page.

79

Chapter 10

Customizing the Guide and Channel Lists

Select

Chan Display

• Extended - Partial Guide with Video . Choose this option if you’d like to see video in
the upper right corner and three hours worth of schedule per page on the Program
Guide.

• Standard - Full Gu ide without Video. Choose this option if you’d like to see more
channels per page on the Program Guide.

• Enhanced - Full Guide without Video. Choose this option if you’d like to see more
channels per page in large text on the Program Guide.

• Extended - Full Guide without Video. Choose this option if you’d like to see more
channels and three hours of schedule per page on the Program Guide.

3 Select Done.

Channel Display Preferences

The Chan Display option on the Local Channels men u allows you to customize how your
local satellite channels and your DishHD channels display in the Program Guide and other
channel lists.

80

1 Press MENU, select System Setup, and then Local Channels.
2 Select Chan Display.

Note: Changing the channel display preference may cause timers on those channels to be
lost. Review your timers list after making any changes (refer to on ).

3 Choose a preference for how local channels display in the Program Guide and other

channel lists under Local Sat Channels:

• HD Priority—display only HD versions of the local channel below 100 at the local st a-
tion’s channel number. If an HD local channel is not available, the SD channel is listed.

• SD Only—display only SD local channels below 100. HD channels display in the four-
digit channel range.

• HD and SD (default)—display both HD and SD local channels at the local station’s
channel number.

• Disable—HD and SD local channels are found only in the four-digit channel range.

4 Choose a preference for how DishHD channels display in the Program Guide and other

channel lists under DishHD channels:

Customizing Receiver

• Enable (default)—DishHD channels display at the SD channel number.

• Disable—DishHD channels display in the four-digit channel number.

5 Select Done on the Channel Display screen.
6 Select Done on the Local Channels screen.

CHANGING LANGUAGES

You may be able to change the language of some programs. An alternate language may
not be available for all programs. Some programs, such as movies, indicate at the
beginning whether an alternate language or descriptive audio is available. An alternate
language applies only to the audio part of a program and does not change the language
used in the menus displayed by the receiver. Descriptive audio—not included on all
channels and programs—is a feature for the visually impaired that descri bes what is
happening during a program.

Changing Languages

1 Press MENU on your DISH Network remote control, select Preferences, and then select

Alternate Audio.

2 Select the preferred language.
3 Select Done.

81

Chapter 10

Using Closed Captioning

Caption On/Off

Press MENU and

select Preferences,

then Closed Captions

Turn Caption

On/Off

Select from

the list of options

1

3

2

USING CLOSED CAPTIONING

The receiver has many options for Closed Captioning (CC), which allow you to change the
feature to suit your needs. Also, you can display captions when you play back programs
recorded using the receiver’s DVR (Digital Video Recorder), even if you didn't have closed
captioning turned on when the program was recorded.

Note: Not all programming contains closed captioning information.
To enable or disable closed captions and adjust how they are displayed, use the following

steps:

1 Press MENU. Select Preferences, then select Closed Captions.
2 Select Captions On/Off.
3 Select CC is On (to turn captions on) or CC i s Off ( to tu rn caption s off), then select Done.
4 Choose the display options that match your preferences, then select Done.

• Caption Font/Size—select a comfortable font and size.

• Caption Colors—sets the background, letter, and edge colors. Choose the color

combinations that makes the captioning easy to see.

• Caption Edge Style—sets the edge style of the

• Captioning Service—selects the service you want to use.

• Caption Opacity—choose from Provider, Transparent (see-through), Translucent

(semi-see-through), Solid, and Flashing.

• Reset CC Defaults—reset all closed captions settings to the default setting.

CC available text.

82

Customizing Receiver

SETTING UP AUDIO OUTPUT

This receiver uses HDMI or an optical port for outputting digital audio. The HDMI or optical
output can provide two audio data types—Dolby® Digital and Linear PCM (only Dolby
Digital can provide full 5.1-channel sound). Dolby Digital gives you the capability to enjoy
programs in surround sound. Since decoders are usually built into A/V receivers or other
Home Theater equipment, an external decoder is required to enjoy this feature. Refer to
your decoder user’s guide.

Note: Not all programs contain a Dolby Digital sound track.

2

MENU

1

Decoder

System Setup
Audio Output

Press MENU and

Connect receiver to an

external decoder

select System Setup,

then Audio Output

Setting Up Audio Output

3-4

5

6
6

Select from
the options

Done

Select Done

1 Connect an external Dolby Digital decoder to the receiver’s back panel Digital Audio Out-

put using an HDMI or optical cable (available at consumer electronics stores).

2 Press MENU, select System Setup, and then select Audio Output (MENU-6-6) to open

the Audio Output screen.

3 Select one of the following digital audio output options under Decoder:

• Dolby Digital/PCM—select this option only if the stereo system or amplifier can
decode both Dolby Digital and Linear PCM signals.

• PCM Only—select this option only if the stereo system or amplifier cannot decode
Dolby Digital signals.

The audio output is also dependent on what is present in the program you are watching.
The table below shows what type of output you will hear:

Signal Present in Program

Optical Output Setting Dolby Digital PCM Both

Dolby Digital/PCM Dolby Digital PCM Dolby Digital
PCM Only PCM (downmix) PCM PCM

Note: When both audio signals are present in the program, the receiver defaults to Dolby
Digital output unless you have selected PCM Only. If you have selected Dolby Digital Only

83

Chapter 10

Resetting to Factory Defaults

1

Select Yes.

STB returns to

Factory Defaults.

Press Menu, then System Setup

and Factory Defaults

2

System Setup

6

Factory Defaults

4

but there is only PCM audio in the program, you will hear nothing. This also applies to the
analog audio outputs.

• Line Mode. When you use this setting, in comparison to RF Mode , the dynamic range
is wider, which makes the music and loud noises louder, but voices quieter. This set­ting is good if you don’t mind turning the volume up louder to hear the speaking por­tions of programs.

• RF Mode. When you use this setting, in comparison with Line Mode, the dynamic
range is narrower , which make s music and loud noises quieter , but voices louder. This
setting is good if you need to keep the volume lower.

4 If Volume Leveling is desired, select Enable to turn on Volume Leveling. Volume leveling

keeps the volume levels consistent between programs and commercials, preventing
drastic volume changes while watching television.

Note: When volume leveling is enabled, only the digitial PCM and RCA analog line
outputs are affected.

5 Select Done.

RESETTING TO FACTORY DEFAULTS

You can reset the receiver to discard any changes you have made to the receiver, except
for remote control address setting and locks. Resetting the receiver to factory default
settings also discards all Favorite Lists except the All Chan, All Sub, and All HD lists.

If you have set any locks on the receiver, and the receiver is locked, these locks will be
kept. If the receiver is unlocked, any such locks will be lost. You cannot reset the receiver
to default settings to discard a password you have forgotten. No one but a Customer
Service Representative can reset the receiver to bypass a receiver lock.

1 Press MENU, select System Setup, and then Factory Defaults. The receiver displays a

Warning message to confirm that you want to reset the receiver’s preferences.

84

2 Select Yes.

Customizing Receiver

Scheduling Receiver Updates

1

3

4

2

Press MENU and

select Preferences,

then Updates

Select

time

Select

AM or

PM

Select Done

Done

MENU

03:00

Time Set

AM

AM/PM

Updates

Preferences

8
4

1-2

Press MENU and select

Preferences, then
Inactivity Standby

5

Done

Select Done

3

4

Select

Activation

Select Inactivity

Duration

Inactivity Standby

7

Preferences

5

SCHEDULING RECEIVER UPDATES

The receiver comes scheduled to update the Program Guide at 3:00 am every day. This
section describes how to change the Updates settings.

Note: This feature does not interfere with scheduled timers.

1 Press MENU, select Preferences, and then select Updates.
2 Select the time that you would like the updated software to be downloaded to your

receiver.

INACTIVITY STANDBY

3 Select AM or PM.
4 Select Done.

If your receiver is on for a preset period of time without any activity (for example, no
channel changes), the Inactivity Standby feature turns off the receiver so that you’ll always
have the latest Program Guide and DISH On Demand programs. Enabling this feature is
recommended, as it also helps improve the reliability of your receiver. To change the
settings for this feature, use the following steps:

1 Press MENU on the remote control.

85

Chapter 10

Tips

2 Select Preferences, and then Inactivity Standby.
3 Highlight Activation and use the UP and DOWN ARROW buttons to switch between

Enabled and Disabled.

4 Highlight Inactivity Duration and use the UP and DOWN ARROW buttons to select the

amount of time the receiver waits before turning off.

5 Select Done.

Note: Select Defaults to reset the changes you’ve made to this feature.

TIPS

• To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable
and a stereo that supports this feature.

• To use the Caller ID feature on this receiver, be sure to have the receiver connected to
an active phone line and subscribe to Caller ID service from your phone company.

86

QUESTIONS

• How can I see who has called me in the past? Open your Caller ID History by
pressing MENU, select System Setup and then Caller ID History.

• Why is my audio in another language? You may have selected an alternate lan-
guage.

• How can I change the channel order in the Program Guide? You can switch from
ascending order (lowest to highest) or descending order (highest to lowest).

Connecting Your Dish Antenna

Connections

What you’ll find in this chapter:

• CONNECTING TO THE TV

• C

ONNECTING TO YOUR DISH ANTENNA

• CONNECTING THE PHONE LINE

• CONNECTING A BROADBAND INTERNET

C

ONNECTION

• SCANNING FOR OVER-THE-AIR CHANNELS

• USING TROUBLESHOOTING TOOLS

87

Chapter 11

Connecting to the TV

CONNECTING TO THE TV

High-Definition Connection: HDMI Cable

The HDMI (High-Definition Multimedia Interface) connection provides high-quality audio
and video to your HDTV or HD Monitor using one cable. If your HDTV or monitor has an
HDMI connection available, this is the recommended connection.

1

HDMI

Connect receiver

and monitor with

HDMI cable

2-4

Turn monitor

and receiver on

and confirm picture

5

Confirm

sound and

volume

1 Connect an HDMI cable to the HDMI connection on the receiver.
2 Connect the other end of the HDMI cable to the HDMI input of the HDTV set or monitor.
3 Turn on your rece iver and TV. Change your TV to the correct input or source. Consult your

HDTV user’s guide for assistance.

4 Confirm that you are getting a picture from the receiver.
5 If you do not see a picture, refer to No Picture on the TV.

Note: In most cases connecting the HDMI cable provides plug-and-play control of the
monitor’s display resolution and other settings. However, your HDTV may require
selecting a different format to display from the receiver during setup.

6 Turn up the volume on your HDTV and confirm you have sound. If you don’t have sound,

your system may require you to connect audio (red and white) RCA-type cables between
the receiver’s Audio Outputs and the TV’s audio input connections.

7 Refer to to adjust the receiver’s HD display settings to match your TV.

88

Connections

Connecting to the TV

1

3

4

Connect receiver
and monitor with

YPbPr Component

connections

Turn monitor

and receiver on

and confirm

picture

Confirm

sound and

volume

2

Connect receiver

and monitor with

Audio cables

AUDIO

L

R

High-Definition Connection: YPBPR (Component) Cables

The YPBPR connections provide high-quality video to your HDTV or HD monitor. Use
these connections if your TV does not have an HDMI connection.

1 Connect component video cables to the YPBPR (component) connections on the receiver.

Connect the other end of the component video cables to the YPbPr (component) connec­tions on the TV.

2 Connect audio (red and white) RCA-type cables between the receiver’s Audio Outputs

and TV’s audio inputs.

3 Turn on your rece iver and TV. Change your TV to the correct input or source. Consult your

HDTV user’s guide for assistance.

4 If you do not see a picture, refer to No Picture on the TV, below.
5 Turn up the volume on your HDTV and confirm you have sound.
6 Refer to to adjust the receiver’s HD display settings to match your TV.

No Picture on the TV

This section helps you display a picture on your TV if you were not able to using the
previous sections.

1 Connect RCA-type cables between the receiver’s COMPOSITE (RCA-type) video output

and your TV’s Composite (RCA-type) input.

2 Verify the receiver and the TV are on.
3 Make sure the TV is set to the correct input for the RCA-type connection. Refer to your

HDTV user’s guide for assistance.

4 Change the HDTV settings to match your TV’s display settings.
5 Change the TV to display from the HD input you connected in the previous sections. If you

can see a picture, you are finished.

6 Repeat steps 4 and 5 until the TV displays video from the receiver.

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Chapter 11

Connecting to the TV

Setting Up to Display in HD

Once the receiver has been activated with qualifying DISH Network HD programming, you
will be able to receive HD programs. Use the following steps to select the HDTV display
format that best matches your TV or monitor.

1 Consult your HDTV user’s guide for the HD resolution that the TV supports (1080i or

720p).

2 Press MENU, select System Setup, then HDTV Setup.
3 Select the HD format settings (Analog Type and TV Type) that match the format supported

by your TV, either 1080i or 720p.

4 Select the Aspect Ratio that matches your TV type.

• 16x9 is the setting for wide-screen HDTV displays.

• 4x3 #1 is the setting to use on a 4x3 TV which uses vertical compression. When fed

with a 16x9 program, a compatible TV automatically makes the picture letterbox
format (black bars top and bottom) to preserve the correct horizontal and vertical
proportions.

• 4x3 #2 is the setting to use on a 4x3 TV which does NOT have internal vertical
compression. When fed with a 16x9 program, this type of TV will not show black bars
at the top and bottom, and the picture will appear tall and skinny.

5 Select Done.
6 If required, set up the HDTV to display in the format that matches the receiver’s settings.

Some HDTVs will automatically adjust to the resolution setting of the receiver.

90