Dish Network Solo ViP 411 User Manual

Important Safety Precautions v

1 Introduction

WELCOME 2 HOW TO USE THIS GUIDE 2 ABOUT YOUR DISH NETWORK ACCOUNT 3 WATCHING TV NOW 4 ADDITIONAL SERVICES 5 ABOUT SATELLITE TV RECEPTION 5 WHY CONNECT TO A PHONE LINE 6

OVING ON-SCREEN LOGO 6

2 Satellite Receiver

REMOTE CONTROL 8 SATELLITE RECEIVER FRONT PANEL 12 S

ATELLITE RECEIVER BACK PANEL 12

USING THE MENUS 13

SING TEXT FIELDS 15

table of contents

3 Finding Programs to Watch

CHANGING CHANNELS 18 USING THE PROGRAM GUIDE 18 USING THE BROWSE BANNER 19 USING SEARCH TO FIND A PROGRAM 20 FINDING A PROGRAM BY ITS THEME 21

4 Pay-Per-View

BUYING A PAY-PER-VIEW PROGRAM 24 REVIEWING PAY-PER-VIEW PURCHASES 24

5 Favorites Lists

WHAT ARE FAVORITES LISTS? 28 CREATING OR CHANGING FAVORITES LISTS 28 NAMING FAVORITES LISTS 29 USING FAVORITES LISTS 29

6 Locks

WHAT ARE LOCKS? 32 C

REATING OR CHANGING A PASSWORD 32

OCKING AND UNLOCKING YOUR RECEIVER 33

L C

REATING OR CHANGING RATINGS LOCKS 34 REATING OR CHANGING CHANNEL LOCKS 35

C LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS 36 H

IDING ADULT CONTENT 36

LOCKING OR UNLOCKING THE FRONT PANEL 37

7 Interactive TV

DISH HOME INTERACTIVE TV 40

USTOMER SERVICE 40

8Timers

TIMERS 42 USING THE TIMERS LIST 44 SETTING UP AN AUTOMATIC TIMER 44 SETTING UP A MANUAL TIMER 45 DELETING A TIMER 45 OVERLAPPING TIMERS 46

9 Remote Controls

CHANGING THE ADDRESS 48 CHECKING THE REMOTE CONTROL ADDRESS 49 CONFIRMING REMOTE CONTROL OPERATION 49

table of contents

CONTROLLING OTHER COMPONENTS 50 RECOVER BUTTON 57

10 Receiver Customization

USING CALLER ID 60 CHANGING LANGUAGES 61 USING CLOSED CAPTIONING 62

SING DOLBY® SURROUND SOUND 63

U CHANGING THE PROGRAM GUIDE ORDER 64 CHANGING THE GUIDE DISPLAY 65 RESETTING TO FACTORY DEFAULTS 66 SCHEDULING RECEIVER UPDATES 66

11 Connections and Setup

CONNECTING TO A TV 70 CONNECTING TO YOUR DISH ANTENNA 73 CONNECTING THE PHONE LINE 74 CONNECTING A VCR 76 CONNECTING OFF-AIR ANTENNA/CABLE TV 77 USING TROUBLESHOOTING TOOLS 82

iii

table of contents

Reference

TROUBLESHOOTING TABLES 86 REMOTE CONTROL DEVICE CODES 98

Appendix 103

Index 113

Important Safety Instructions

1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that

produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider

than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

11 Use only attachments/accessories specified by the manufacturer. 12 Unplug this apparatus during lightning storms or when unused for long periods of time. 13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,

such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

Safety

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s

attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as

close to the point of cable entry as practical.

• Operate the receiver using only the type of power source indicated on the marking label. Unplug the

receiver power cord by gripping the power plug, not the cord.

• Do not overload wall outlets or extension cords, as this can result in a risk of fire or electrical shock.

• Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous

voltage points or short out parts. This could cause fire or electrical shock.

• Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or

circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal.

• Do not attempt to service the receiver yourself, as opening or removing covers may expose you to danger-

ous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.

Proper Care of Your Equipment

• Always handle the satellite receiver carefully. Avoid excessive shock and vibration at all times as this can

damage the hard drive.

• Unplug the receiver from the AC power outlet before cleaning.

• If you have the receiver turned on and need to move it, be sure to unplug the receiver and let it sit for at

least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited

Warranty.

• Do not place the receiver in an enclosure such as a cabinet without proper ventilation.

• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and

vibration.

• Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If

the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

• Use an outlet that contains surge suppression or ground fault protection. For added protection during a

lightning storm, or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This will provide some protection against damage caused by lightning or power line surges.

On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

IntroductionIntroduction

Introduction to DISH Network Services

So you bought yourself a new receiver and you want to know how it works, right? Take a look through this guide and you’ll quickly learn how to use all of the features. This chapter familiarizes you to your DISH Network satellite TV receiver.

• WELCOME

• HOW TO USE THIS GUIDE

• ABOUT YOUR DISH NETWORK ACCOUNT

• WATCHING TV NOW

• ADDITIONAL SERVICES

• A

• WHY CONNECT TO A PHONE LINE

• MOVING ON-SCREEN LOGO

BOUT SATELLITE TV RECEPTION

Chapter 1

Welcome

WELCOME

HOW TO USE THIS GUIDE

Guide Overview

Congratulations on choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satellite-delivered services — with high performance, ease of operation, and a wide variety of entertainment options.

Special consideration was given to every aspect of this guide to help you become familiar with your receiver. This section explains how the guide is divided and the conventions used throughout.

The information in this guide is separated into several chapters to make it easy for you to find exactly what you’re looking for:

• Chapter 1 - Introduction gives you a brief overview of DISH Network and your new

receiver.

• Chapter 2 - Satellite Receiver explains the basic features of your system and how to

use the remote control, front panel buttons, and back panel connections.

• Chapter 3 - Finding Programs to Watch describes how to change channels and look

for programs.

• Chapter 4 - Pay-Per-View shows you how to order and watch Pay-Per-View events.

• Chapter 5 - Favorites Lists explains how to create, name, and use favorites lists.

• Chapter 6 - Locks explains how to set locks and passwords.

• Chapter 7 - Interactive TV describes how to use the dish home Interactive TV features

of your satellite TV system.

• Chapter 8 - Recording Future Programs shows you how you can record and play back

your favorite programs when you want to watch them.

• Chapter 9 - Remote Control contains instructions for programming your remote to

control your satellite receiver and equipment like a TV or VCR.

• Chapter 10 - Receiver Customization shows you how to customize your receiver.

• Chapter 11 - Connections and Setup explains how to connect your satellite receiver to

your TV and equipment like a VCR.

Introduction

About Your DISH Network Account

Guide Conventions

• The names of remote control buttons are all uppercase. Example: Press SAT.

• Select means to move the highlight to an on-screen option or choice in a list and press

SELECT on the remote control.

Example: Select the Locks option.

• The instructions in this guide are shown in one of two ways:

– Instructions in the form of pictures are handy if you’d like to learn something

quickly. These instructions are numbered left to right as shown in the sample below.

– Instructions that are written out are helpful if you’d like to learn more about a

feature or function of the receiver.

– If the instructions are complicated, you’ll see both methods.

ABOUT YOUR DISH NETWORK ACCOUNT

This section explains how to order your packages and shows you where to find information about your DISH Network account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, you must order your programming packages.

Chapter 1

Watching TV Now

Where to Find Information on Your Account

If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following:

• Go to the website at dishnetwork.com

• Press MENU on your remote control to open the Main Menu and then select

• Call DISH Network at 1-800-333-DISH (3474).

Note: Additional authorization may be required before high definition programming and/or

off-air digital broadcasts can be viewed; additional fees may apply.

WATCHING TV NOW

This tour shows you the simplest ways to change channels on your receiver. When you are done with this tour, you will be able to use your remote control to change channels four different ways. If you want to know more about watching TV, see Chapter 3 - Finding Programs to Watch starting on page 17.

Customer Service.

You’re already itching to use your remote control, so pick it up now and find something to watch.

Introduction

Additional Services

ADDITIONAL SERVICES

Pay-Per-View

Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 23. Be sure to connect an active phone line to your receiver before you order a PayPer-View event.

dish home Interactive TV

At dish home Interactive TV (press DISH on your remote control), you’ll find news, sports scores, weather information, TV and movie buzz, customer service, games, and more (see page 39).

ABOUT SATELLITE TV RECEPTION

Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

Here’s something interesting! Noted science fiction author Arthur C. Clarke calculated the orbit that causes satellites to remain stationary in the sky. To this day the 22,000 mile high orbit bears the name Clarke Belt.

Rain and Snow Fade

Heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming service. Your service will return after the weather condition has passed. Aiming the satellite dish to get the strongest signal during installation, will help prevent rain and snow from interrupting the signal.

Chapter 1

Why Connect to a Phone Line

Solar Interference

Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes.

During these brief periods, you will not be able to see programs on DISH Network. When the sun has moved from behind the satellite, the programs will reappear. This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers.

WHY CONNECT TO A PHONE LINE

Your satellite receiver is equipped with a standard telephone jack that you use to connect to an active telephone line. Keep the receiver connected to an active telephone line so that you will be able to order pay-per-view programs using your remote control, use all of the dish home Interactive TV features, and other services from DISH Network (see page 39).

MOVING ON-SCREEN LOGO

Whenever the receiver is turned off using the remote control or front panel POWER button, you will see the DISH Network logo moving around on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost. Press POWER or SELECT on the remote control to resume watching satellite TV programming.

The moving logo does not display if you have the receiver connected to the TV with the TV SET OUT connection (see page 73).

Satellite Receiver

About Your Satellite Receiver

This chapter helps you get to know your remote control, which in turn lets you use all of the functions of your receiver. After you read the information here, be sure to practice what you learn so that you can quickly understand what’s presented in later chapters.

What you’ll find in this chapter:

• REMOTE CONTROL

• SATELLITE RECEIVER FRONT PANEL

• SATELLITE RECEIVER BACK PANEL

• USING THE MENUS

• USING TEXT FIELDS

Chapter 2

Remote Control

REMOTE CONTROL

Remote Control Batteries

The remote control gives you easy access to all the features of your satellite receiver. You can program the remote to control the satellite receiver and up to three other devices (see page 50). These devices can be a TV, a VCR or DVD player, and a third device.

This section describes how to use the various features of the remote control delivered with your satellite TV system.

IR signals travel only short distances (40 feet or less), and cannot go through walls or other solid objects. You must point the remote control directly at the device, with no objects blocking the line of sight.

The remote control uses IR signals to control both the receiver and other devices that the remote is programmed to control.

The remote control comes with four AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. Alkaline batteries last longer.

1 Press down on the top of the battery cover and slide the cover off. 2 Take out all of the old batteries. 3 Put four new batteries in. Make sure you match the plus (“+”) ends with the

plus markings on the battery case. Note: The remote control cannot work with less than four AAA batteries.

4 Slide the cover back into place.

Low Battery Warning

When you see a low battery warning message on your screen below the Program Banner, the batteries in your remote control are weak and need to be replaced.

Here's a helpful hint...Don’t wait until you see this warning to change the remote control batteries. If your remote control doesn’t seem to be working very well (for example, you have to press POWER more than once to turn the receiver on or off), it’s a good indication that the batteries are getting weak.

Satellite Receiver

Remote Control

Remote Control Buttons

Chapter 2

Remote Control

Note: See page 50 for instructions to program the remote to control your TV.

Satellite Receiver

Remote Control

To use the features as described in this section, make

sure you are in VCR mode by pressing the VCR Mode button.

You can use this mode to operate your DVD player instead of a VCR.

TV/Video

Switch VCR between

its TV & VCR mode

Skip Back

Skip back a few

seconds on a DVD

Rewind

Rewind a videotape

or reverse a DVD

Stop

Stop playing or

recording a videotape,

stop playing a DVD

Number Buttons

Enter a channel

number on VCR

VCR/DVD Power & TV Power

Top button turns the VCR/DVD player

on/off, bottom button turns the TV on/off

Channel Up/Down Buttons

Channel up/down on a VCR

Skip Forward

Skip ahead a few seconds on a DVD

Pause

Pause play of a videotape or DVD

Fast Forward

Fast forward through a videotape or DVD

Play

Begin playback of a videotape or DVD

Record

Record a program onto a videotape

Note: See page 50 for instructions to program the remote to control your TV.

Chapter 2

Satellite Receiver Front Panel

SATELLITE RECEIVER FRONT PANEL

SATELLITE RECEIVER BACK PANEL

Satellite Receiver

Using the Menus

USING THE MENUS

The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press MENU to open the Main Menu, then open any of the other menus

from the Main Menu.

• Use the following buttons on the remote control:

– Press GUIDE to open the Program Guide.

– Press THEMES (LEFT ARROW) when watching a program to open

the Themes and Search menu.

– Press BROWSE (RIGHT ARROW) to display the Browse Banner.

To close a menu and return to watching a program, press VIEW LIVE TV.

Highlighting Menu Options

To highlight a menu option, use the remote control ARROWS to move the on-screen highlight to the menu option. When you do move the on-screen highlight, the option becomes amber.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can select a menu option in either of two ways:

• If the option has a number next to it, press the number on

the NUMBER PAD button that matches this number. When you use the NUMBER PAD, you do not need to highlight the option first.

• Move the highlight to the menu option using the remote

control ARROWS. Then press SELECT. In the example, Program Guide is highlighted.

Chapter 2

Using the Menus

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until you select Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu.

There are two types of lists:

• A single choice list allows you to select only one choice at a time.

If you select another choice, your previous choice is deselected.

• A multiple choice list allows you to select more than one choice

at one time. If you select another choice, your previous choice(s) stays selected.

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press VIEW LIVE TV.

• If you want to return to the previous menu, press CANCEL.

• Wait a few minutes and the menu will close automatically, discarding any

changes you have made.

Satellite Receiver

Using Text Fields

USING TEXT FIELDS

When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields. Your receiver has two basic ways to enter the information:

• Virtual Keyboard

• Remote Control NUMBER PAD

Using the Virtual Keyboard

Use the virtual keyboard letters to type the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard. Select the characters you want.

Using the Number Pad

Use the letters above the NUMBER PAD on the remote control while the highlight is in the field. For example, when looking for the channel and times to watch Rudy Friml Presents, you press 7 three times for an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y to spell the word “Rudy.”

While in the Text Field

When the cursor is in the field:

• Press the LEFT ARROW to delete characters.

• Press 0 to enter a blank space, such as between words.

• Press STAR to backspace without deleting characters.

• Use the RIGHT ARROW to forward space without deleting characters.

Chapter 2

Tips

TIPS

• If you do not do anything in a menu for several minutes, the menu automatically

closes. This will discard any changes you made, and display the program you were watching.

• Keep from accidentally changing the channel or input on your TV by programming the

remote in Limited Mode (see page 50).

QUESTIONS

Why doesn’t my remote control work?

• Make sure the remote control is in the right mode (see pages 8 and 50).

• Make sure the batteries are good (see page 8).

• Make sure you are pointing the remote directly at the receiver (TV, VCR, DVD player,

etc.) (page 8).

Finding Programs to Watch

Watching TV

The receiver is on channel 414, but you want to change the channel to 210. How do you change the channel? You know your team is playing, but you’re not sure of the channel. How do you find the game? You’re in the mood for a movie, but you don’t know which one. Is there a way to look for movies? This chapter shows you the various ways for you to find something to watch.

You’ll find the following information in this chapter:

• CHANGING CHANNELS

• USING THE PROGRAM GUIDE

• USING THE BROWSE BANNER

• USING SEARCH TO FIND A PROGRAM

• FINDING A PROGRAM BY ITS THEME

Chapter 3

Changing Channels

CHANGING CHANNELS

Using the Up and Down Arrows

While watching TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control. You can also change the channels the same way using the UP and DOWN ARROWS on the receiver front panel.

Entering a Channel Number

While watching TV, if you know the specific channel you want to watch, enter the channel number using the NUMBER PAD on the remote control.

USING THE PROGRAM GUIDE

You can use the Program Guide to see what programs are on, to change channels, and to set up recordings. To access this guide, press GUIDE.

• A red background behind a channel usually means you have not subscribed to the channel. After you subscribe to a channel, you can tune to it. To subscribe to a channel, please call 1-800-333-DISH (3474).

• A yellow background behind a channel is for off-air digital channels. See page 77 for instructions to connect an off-air antenna to your receiver.

• The Program Guide shows which Favorites List is active. If All Chan is active, the

Program Guide shows all the channels. The All Sub list shows only the channels in your subscription. If you activate another list, the Program Guide shows only the channels on that list. See page 27 for information on Favorites Lists.

Finding Programs to Watch

Using the Browse Banner

• The Program Guide shows programs on now and coming on within the next two days.

The guide does not show programs that have ended.

While using the Program Banner, you can:

• Press PAGE UP or PAGE DOWN to move a page of channels at a time.

• Enter the number of hours you want to skip forward or backward in the schedule, and

then press the RIGHT/LEFT ARROW to move forward or back in the schedule. The Program Guide shows the number of hours.

USING THE BROWSE BANNER

Use the Browse Banner to see what other programs are on and not miss any of a program you are watching. When the Browse Banner is open, you will see the Program Banner information on the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen. At the bottom right of the screen is information on the program that is on next on the same channel.

Chapter 3

Using Search to Find a Program

If you select a current program, the receiver will tune to that channel. If you choose a future program, the Create Timer screen will display. See Chapter 8 - Timers on page 41 for more information.

USING SEARCH TO FIND A PROGRAM

You can find programs to watch by using the Search feature of the receiver. This feature will search all channels, including off-air channels (if an off-air antenna is connected to the receiver as described on page 77), and find programs that match keywords that you enter.

Using the Search Feature

You can search for events two ways:

• Select Title to search for the words that appear in the title of a program.

• Select Info to search for words that are in the program description or title.

Enter the search word(s) in the Search Criteria Field in one of two ways (see page 15):

• Use the virtual keyboard.

• Use the letters on the NUMBER PAD.

If you select a program that is on now, the receiver tunes to that program. If you choose a future program, the Create Timer screen will display. See Chapter 8 - Recording Future Programs on page 41 for more information.

Finding Programs to Watch

Finding a Program by its Theme

Using Search History

After you have searched previously for programs or other information, your receiver builds a history. You can use the Search History to re-search programming instead of typing the information again.

Note: Use the Edit or Delete options to change or delete Search Keywords.

FINDING A PROGRAM BY ITS THEME

You can list and choose programs by the theme of their contents, for example, just movies or just sports. You can then quickly list programs based on that theme, and choose the program you want. This feature also categorizes programs on off-air channels (if an off-air antenna is connected to the receiver as described on page 77).

If you select a program that is on now, the receiver tunes to that program. If you choose a future program, the Create Timer screen will display. See Chapter 8 - Timers on page 41 for more information.

Chapter 3

Tips

TIPS

• Press INFO to get more information about the program you highlighted.

• Press VIEW LIVE TV to cancel almost any screen and return to viewing TV.

• Skip forward 24 hours (and then back again) at a time in the Program Guide by press-

ing the SKIP FWD (SKIP BACK) button on the remote control.

QUESTIONS

• How can I customize the Program Guide to show only my favorite channels?

You can set up a Favorites List as described on page 28. You can change how the Program Guide is displayed (size of text, number of programming hours displayed, etc.) as described on page 65.

• Why are some of my channels missing? – You may have locked or hidden the channels. See Chapter 6 - Locks on page 31

for information on locking and unlocking the receiver.

– You may have the wrong list showing in the Program Guide. Press Guide to open

the Program Guide. Press Guide again to select the next Favorites List. Press Guide repeatedly to scan through all the available lists. See Favorites Lists on page 27 for more information.

Pay-Per-View

Order and Watch Pay-Per-Views

Is tonight a popcorn and movie night? Why rent videos when you can just watch Pay-PerViews? This chapter describes how to use these additional services:

• BUYING A PAY-PER-VIEW PROGRAM

• REVIEWING PAY-PER-VIEW PURCHASES

Chapter 4

Buying a Pay-Per-View Program

To buy Pay-Per-View programs, you must connect the receiver to an active phone line. After you buy a Pay-Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once. However, replays of programs are separate events.

BUYING A PAY-PER-VIEW PROGRAM

Note: Once you confirm an order for a Pay-Per-View program, you cannot cancel the

order and you will be billed for it.

REVIEWING PAY-PER-VIEW PURCHASES

Use this feature to review events you’ve purchased, including those you have watched and those you purchased but have not yet watched.

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