WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
Save this manual for future reference.
For more information, visit www.desatech.com
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation
and operational procedures. For assistance or additional information consult a qualified installer, service
agency or the gas supplier.
WARNING: This is an unvented gas-fired heater. It uses
air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must
be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the
Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each
purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Common
wealth of Massachusetts.
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TABLE OF CONTENTS
Safety Information ............................................... 3
Parts Central ..................................................... 45
Service .............................................. 33
30
43
111245-01B
SAFETY INFORMATION
WARNING: This product contains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or service this fireplace.
Improper use of this fireplace
can cause serious injury or
death from burns, fire, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon
monoxide poisoning resemble the flu, with head
aches, dizziness or nausea. If you have these signs,
the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people
are more affected by carbon monoxide than others.
These include pregnant women, people with heart
or lung disease or anemia, those under the influence
of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and pro-
pane/LP gases are odorless. An odor-making agent
is added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warn
ings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
WARNING: Do not allow fans
to blow directly into the fireplace.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Fireplace front and screen become very hot when running fireplace. Keep children and adults
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away from hot surface to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young children when they are in the room
with heater. When using the handheld remote accessory keep selector switch in the OFF position
to prevent children from turning
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on burners with remote.
You must operate this fireplace
with the fireplace screen and
hood in place. Make sure fireplace screen and hood are in
place before running heater.
Keep the appliance area clear
and free from combustible ma
terials, gasoline and other flam
mable vapors and liquids.
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SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) in
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
• immediately call your gas supplier from a
neighborʼs phone. Follow the gas supplierʼs
instructions
• if you cannot reach your gas supplier, call
the fire department
4. This fireplace shall not be installed in a bed
room or bathroom.
5. Do not use this fireplace as a wood-burning
fireplace. Use only the logs provided with the
fireplace.
6. Do not add extra logs or ornaments such as
pine cones, vermiculite or rock wool. Using
these added items can cause sooting. Do not
add lava rock around base. Rock and debris
could fall into the control area of fireplace.
7. To prevent the creation of soot, follow the instruc
tions in Cleaning and Maintenance, page 29.
8. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
9. This fireplace needs fresh air ventilation to run
properly. This fireplace has an Oxygen Deple
tion Sensing (ODS) safety shutoff system. The
ODS shuts down the fireplace if not enough
fresh air is available. See Air for Combustion and Ventilation, page 6. If fireplace keeps
shutting off, see Troubleshooting, page 30.
10. Do not run fireplace
• where flammable liquids or vapors are used
or stored
• under dusty conditions
11. Do not use this fireplace to cook food or burn
paper or other objects.
12. Do not use fireplace if any part has been exposed
to or under water. Immediately call a qualified
service technician to inspect the fireplace and to
replace any part of the control system and any
gas control which has been under water.
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13. Do not operate fireplace if any log is broken.
Do not operate fireplace if a log is chipped
(dime-sized or larger).
14. Turn fireplace off and let cool before servicing.
Only a qualified service person should service
and repair fireplace.
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15. Operating fireplace above elevations of 4,500
feet could cause pilot outage.
16. To prevent performance problems with pro
pane/LP units, do not use propane/LP fuel
tanks of less than 100 lb. capacity.
17. Prov ide adequa te clearance s around air
openings.
PRODUCT
IDENTIFICATION
Log Set
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Manual
Override
Handle
Remote
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Control
Figure 1 - Fireplace Floor Assembly
Top Louver Assembly
Firebox
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Hood
Firebox
Support
Screen
Assembly
Piezo
Ignitor
Wall Switch
Assembly
Bottom Louver
Assembly
Figure 2 - Fireplace
Manual Ignition
Bypass Switch
Blower Assembly
(Optional)
Top Outer
Casing
111245-01B
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LOCAL CODES
Install and use fireplace with care. Follow all local
codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
1. With utility knife, cut the carton all the way
around above the staples on the bottom tray.
Lift the carton off the heater. Remove packing.
Note: The hood is located in the packing on
the right hand side of the heater front. Lift the
heater off the bottom tray.
2. Locate two screws above top corners of the
fireplace screen. Remove and discard these
screws. Lift fireplace screen up and pull out
to remove.
3. Remove protective packaging applied to logs,
log base assembly and fireplace.
4. Remove fireplace hood from carton insert.
5. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought fireplace.
PRODUCT FEATURES
OPERATION
This vent-free fireplace is clean burning. It requires
no outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by both
realistic flames and glowing embers. When used
without the optional blower, the fireplace requires
no electricity making it ideal for emergency
backup heat.
SAFETY DEVICE
This fireplace has a pilot with an Oxygen Depletion
Sensing (ODS) safety shutoff system. The ODS/
pilot is a required feature for vent-free room heat
ers. The ODS/pilot system shuts off the fireplace
if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system
requires no matches, batteries or other sources to
light fireplace.
WIRELESS REMOTE CONTROL
This fireplace features an infrared wireless remote
control. This control system can be used to auto
matically light the pilot and adjust the burner flame
height at the push of a button.
WIRED WALL-MOUNTED REMOTE
CONTROL
This fireplace features a two-button wall switch assembly with glowing LEDʼs. The wall switch per
forms the same functions as the wireless hand-held
remote control with the added feature of LEDʼs for
visual feedback of operation and status.
OPTIONAL BLOWER ASSEMBLY
ACCESSORY
This fireplace accepts an optional blower assembly
(not included). The GA3650T/GA3700T Series
blower operates thermostatically and features a
variable speed control. The GA3700/GA3750
Series operates manually and also features a variable speed control. The blower circulates heated
air from the fireplace into the room. Use of blower
is optional. See Accessories, page 40.
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AIR FOR COMBUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a confined
space or unusually tight construction unless provisions are
provided for adequate combustion and ventilation air. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Todayʼs homes are built more energy efficient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy effi
cient, your home needs to breathe. Fresh air must
enter your home. All fuel-burning appliances need
fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,
Air for Combustion and Ventilation.
All spaces in homes fall into one of the three fol
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
Unusually tight construction is defined as
construction where:
a. walls and ceilings exposed to the out
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of these three
criteria, you must provide additional
fresh air. See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining
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Fresh-Air Flow For Fireplace Location.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000 Btu
per hour (4.8 m
rating of all appliances installed in that space and
an unconfined space as a space whose volume is
not less than 50 cubic feet per 1,000 Btu per hour
3
(4.8 m
per kw) of the aggregate input rating of
all appliances installed in that space. Rooms com
municating directly with the space in which the
appliances are installed*, through openings not
furnished with doors, are considered a part of the
unconfined space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills
between them.
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kg per pa-sec-m2) or
3
per kw) of the aggregate input
DETERMINING FRESH-AIR FLOW
FOR FIREPLACE LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a
confined or unconfined space.
Space: Includes the room in which you will
install fireplace plus any adjoining rooms with
doorless passageways or ventilation grills between
the rooms.
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111245-01B
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option
2
Ve
ntilation
Grills
Into Adjoining
Room,
Option 1
12"
12"
AIR FOR COMBUSTION
AND VENTILATION
Continued
1. Determine the volume of the space (length x
width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 18 ft.
(width) x 8 ft. (ceiling height) = 2880 cu. ft.
(volume of space)
If additional ventilation to adjoining room is
supplied with grills or openings, add the volume
of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2880 cu. ft. (volume of space) x 20 =
57,600 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
Vent-free fireplace ___________
Gas water heater* ___________
Gas furnace ___________
Vented gas heater ___________
Gas fireplace logs ___________
Other gas appliances* + ___________
Total = ___________
* Do not include direct-vent gas appliances. Di
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
Example:Gas water heater ________
Vent-free fireplace + ________
Total = ________
40,000
33,000
73,000
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr
size makes room unconfined.
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support,
the space is an unconfined space. You will need no additional fresh
air ventilation.
WARNING: If the area in
which the fireplace may be operated is smaller than that defined
as an unconfined space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining un
confined space. When ventilating to an adjoining
unconfined space, you must provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting
the two spaces (see options 1 and 2, Figure 3). You
can also remove door into adjoining room (see
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option 3, Figure 3). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
_________
_________
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Example: 57,600 Btu/Hr (maximum the space
can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a confined space
because the actual Btu/Hr used is more than the maxi
mum Btu/Hr the space can support. You must provide
additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoin
ing room. If the extra space provides an unconfined
space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
Air From Inside Building.
B. Vent room directly to the outdoors. See Ventila
tion Air From Outdoors, page 8.
111245-01B7
Figure 3 - Ventilation Air from Inside
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Building
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Outlet
Air
Ve
ntilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
AIR FOR COMBUSTION
AND VENTILATION
Continued
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or
ducts. You must provide two permanent openings:
one within 12" of the ceiling and one within 12"
of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostatcontrolled power vent. Heated air entering the attic
will activate the power vent.
Figure 4 - Ventilation Air from Outdoors
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
vice person must install fire
place. Follow all local codes.
8
WARNING: A qualified ser-
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WARNING: Never install the
fireplace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, f urni ture,
clothing or other flammable
objects are less than 42 inches
from the front, top or sides of
the fireplace
• in high traffic areas
• in windy or drafty areas
CAUTION: This fireplace creates warm air currents. These
currents move heat to wall sur
faces next to fireplace. Installing
fireplace next to vinyl or cloth
wall coverings or operating
fireplace where impurities (such
as, but not limited to, tobacco
smoke, aromatic candles, clean
ing fluids, oil or kerosene lamps,
etc.) in the air exist, may discolor
walls or cause odors.
Note: Your fireplace is designed to be used in zero
clearance installations. Wall or framing material
can be placed directly against any exterior surface
on the rear, sides or top of your fireplace, except
where standoff spacers are integrally attached. If
standoff spacers are attached to your fireplace,
these spacers can be placed directly against wall
or framing materials.
Use the dimensions shown for rough openings to
create the easiest installation (see Built-In Fireplace Installation, page 21).
IMPORTANT: Vent-free heaters add moisture to
the air. Although this is beneficial, installing fire
place in rooms without enough ventilation air may
cause mildew to form from too much moisture. See
Air for Combustion and Ventilation
IMPORTANT: Make sure the fireplace is level.
If fireplace is not level, log set will not work
properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP)
for your unit. If your gas supply is not correct, do
not install fireplace. Call dealer where you bought
fireplace for proper type fireplace.
, page 6.
111245-01B
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-
INSTALLATION
Continued
WARNING: This appliance
is equipped for (natural or propane/LP) gas. Field conversion
is not permitted.
ELECTRICAL HOOKUP
Thi s fir ep lace normally operates under 120
VAC/60 Hz line voltage. The electrical cord sup
plied with your fireplace is five feet in length. You
must locate fireplace within reach of a 120 volt
grounded electrical outlet. If not, you must install
an electrical outlet within reach of the fireplace
power cord. The GA3555 outlet accessory may
be used for built-in applications.
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling and adjoining wall.
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Top Left and Bottom
Right Sides and Rear
0" 16" 0"
Carefully follow the instructions below. This will
ensure safe installation.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and wall
should follow diagram in Figure 5.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side of the
fireplace cabinet (see Figure 5).
B. Clearances from the top of the fireplace open
ing to the ceiling should not be less than 42
inches.
Example
*Minimum 16 inches from Side Wall
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Figure 5 - Minimum Clearance for
Combustible to Wall
INSTALLATION SEQUENCE
After unpacking fireplace (see Unpacking, page 4),
we suggest that you install your fireplace system
in the following sequence:
1.
Removal of fireplace floor assembly (required)
2.
Electrical connections for power cord (required)
3. Relocating wall switch (optional)
4. Installing blower accessory (optional)
5.
Connecting fireplace to gas supply (required)
6. Checking gas connections (required)
7. Firebox installation, conventional or built-in
(required)
8. Installing brass perimeter trim (optional)
9. Installing fireplace hood (required)
10. Installing logs (required)
11. Installing fireplace screen (required)
Use the following instruction s to comp le te
each step.
REMOVING FIREPLACE SCREEN
AND FLOOR ASSEMBLY
NOTICE: Shutoff gas supply
and disconnect heater from gas
supply if installing blower into
previously installed fireplace.
Contact a qualified service person to do this.
1. Remove fireplace screen. Remove two screws
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that hold fireplace screen in place for shipping.
These screws are located near top of screen.
Discard screws. Lift fireplace screen up and
pull out to remove.
2. If logs are installed, carefully remove the logs
and set aside, noting the properly mounted
location of each.
*
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INSTALLATION
Continued
3. Remove screws that attach fireplace floor assembly to fireplace. Open lower louver door.
Carefully lift up fireplace floor assembly and
remove from fireplace, taking care to pull
flexible gas line through the access holes (see
Figure 6). Note: Be careful of all wires on
underside of log base.
CAUTION: Do not pick up
fireplace floor assembly by burners. This could damage burners.
Only handle base by grates.
Flexible Gas Line
Screws
Fireplace Floor
Assembly
Figure 6 - Removing Fireplace Floor
Assembly
ELECTRICAL CONNECTIONS FOR
POWER CORD
This fireplace operates on 120 VAC, 60 Hz
power. An electrical power cord is supplied with
this unit.
For Mantel Installation
1. Determine from which side of the fireplace the
power cord will exit. Locate the 1.5" diameter
hole near the center of floor support bracket on
appropriate side of lower cavity (see Figure 7).
2. Locate power cord. Remove wire tie or tape
holding plug end of power cord.
3. Power cord has 2 plastic hole bushings
threaded onto it. Route cordʼs 3-prong plug
through the 1.5" diameter hole in appropriate
floor support bracket.
4. Push first plastic bushing completely through
hole. Squeeze bushing as needed to do this.
5. Install the second plastic bushing into the
hole in the floor support bracket by snapping
into place.
6. Route the 3-prong plug through the 1.5" hole
in fireplace outer casing.
7. Install the first plastic bushing into this hole
by snapping into place.
8. After you have connected to gas supply and
checked your gas connections (see pages 17
through 20), plug power cord into any conve
nient 3-prong grounded wall receptacle near
fireplace.
For Recessed Installation
If an outlet is not installed in fireplace, install
model GA3555 - Outlet Kit with Cover. This
kit will supply a convenient 3-prong grounded
electrical outlet for power. Refer to installation
manual provided with this optional accessory for
instructions on wiring.
must make all electrical connections.
Hole in Floor
Support Bracket
Bushings
Figure 7 - Routing Power Cord
Note: A qualified installer
Hole in Outer
Casing
Power
Cord
RELOCATING WALL SWITCH
ASSEMBLY
Note: The decorative wall switch plate supplied
is white. The wall switch plate may be painted to
match your decor.
The push-button switch and decorative wall
plate assembly supplied with your fireplace is
pre-mounted at the factory in the lower cavity of
the fireplace. You may relocate this wall switch
assembly to a more convenient location such as the
side of your mantel or directly onto the wall near
the fireplace. To mount the wall switch assembly,
you must first cut openings in the mantel or wall
where the switch will be located.
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111245-01B
INSTALLATION
Continued
Note: If you choose to relocate the wall switch
assembly, do so before final installation into a
mantel or recessing into a wall. If you are installing
an optional blower accessory, install it at the same
time you relocate the wall switch assembly.
CAUTION: The wall switch
assembly must never be mounted directly above the fireplace
where heat may damage it. If you
relocate wall switch assembly
from lower fireplace cavity, it
must be mounted either on side
wall of mantel or on wall to side
of fireplace.
For Recessed Installation
If fireplace is to be recessed into a wall (see
Built-In Fireplace Installation, page 21), we
recommend mounting wall switch assembly to
left side of fireplace. The wall switch assembly
should be mounted approximately 12" from left
edge of fireplace and less than 60" from the floor.
IMPORTANT: Do not locate wall switch assembly
directly in front of wall stud - there must be room
behind wall board for wires from switch. If you
choose to locate wall switch assembly to right side
of fireplace, the length of the cord restricts you to
less than 6" from right edge of fireplace and less
than 48" from floor.
For Mantel Installation
If fireplace is to be installed into a mantel, (see
Conventional Fireplace Installation, page 20) the
wall switch assembly may be mounted on either
side of the mantel, facing to the side. Do not locate
wall switch assembly anywhere on the front face
of the mantel.
CAUTION: Be careful of gas
lines and wiring when moving
floor.
1. Determine the new location for the wall switch
assembly. The wires attached to switch are six
feet long.
2. Remove 2 screws securing plastic wall switch
assembly to bracket in fireplace lower cavity.
Save screws.
3. Remove wire tie holding coiled wire attached
to wall switch assembly (see Figure 8).
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4. Remove wall switch assembly from bracket.
5. Carefully pass wall switch assembly and cord
through large elongated hole in rear of either
left or right floor support bracket, depending on
desired location of switch. Pass wall switch as
sembly and cord through 1.5" diameter hole in
side of fireplace outer casing (see Figure 9).
6. Pull wall switch assembly and cord from
fireplace making sure wall switch assembly
will reach desired mounting location without
straining cord assembly.
If you are mounting wall switch assembly to a
wall, continue reading. If you are mounting your
wall switch assembly to the side of the mantel,
see page 12.
Burner
Outlet
Tube
Figure 8 - Relocating Wall Switch
Hole in
Outer
Casing
Wall Switch
Assembly
Figure 9 - Routing Wall Switch Assembly
Through Fireplace for Relocation
Mounting Wall Switch Assembly to Wall
for Recessed Fireplace
7. Create three openings on wall according to
Template 1, page 41. This is best done by
making a pattern to work with on your wall.
Carefully cut page 41/42 from manual and
tape paper template vertically onto wall at
preferred location. Pierce the paper at the centers of the 2 holes with a nail or sharp pencil,
leaving a mark on the wall. Do the same at
centers of the four circles near the corners of
the rectangle.
Firebox
Bottom
Wire
Tie
Gas Control
Valve
Assembly
Wall Switch
Assembly
Hole in Floor
Support Bracket
-
4 3/4"
3 3/4"
3/8"
3/16"
3/4"
3/8"
Diameter
2 Holes
INSTALLATION
Continued
8. Remove paper template from wall.
9. Drill 3/8" holes at each mark.
10. Using a straight edge and pencil, connect the
outer edges of the 4 holes for the rectangle (see
Figure 10). This will give you cutting lines for
the rectangle you will cut in the wall.
11. Using a keyhole saw, hack saw blade, drill,
file or other suitable tool, carefully cut out the
rectangular opening. Note: The corners of the
rectangle may be round. IMPORTANT: Do not
exceed the size of the rectangle on template.
12. From inside the recessed opening for the
fireplace, carefully pass wall switch assembly
through the rectangular opening to the outside
of the wall.
13. Using wall anchors supplied in hardware pack
age, fold wall anchor as shown in Figure 11.
14. Insert wall anchor, wings first, into hole. Tap
anchor flush to wall.
15. For thin walls (1/2" or less), insert red key into
wall anchor. Push red key to “pop” open anchor
wings. See Figure 12. IMPORTANT: Do not
hammer key! For thick walls (over 1/2" thick),
do not pop open wings.
Make
Marks at
Centers
of Holes
Template
from This
Manual
Figure 10 - Using Template for Wall
Switch Assembly Installation
Figure 11 - Folding
Anchor
12
Figure 12 - Popping
Open Anchor Wings
for Thin Walls
16. Position wall switch assembly vertically over
wall openings with decal lettering upright (see
Figure 13).
17. Insert mounting screws, removed in step
2 of Relocating Wall Switch Assembly on
page 10, through holes in wall plate and
into wall anchors.
18. Tighten screws until wall plate is firmly at
tached to wall. Do not overtighten.
-
Figure 13 - Securing Wall Switch
Mounting Wall Switch Assembly to Side
of Mantel
7. Create three openings in the mantel wall according to Template 2, page 41. This is best
done by making a pattern to work with on the
Cutting
Lines
mantel. Carefully cut page 39/40 from manual
and tape paper template vertically onto mantel
wall at preferred location. Pierce the paper at
the centers of the 2 holes with a nail or sharp
pencil, leaving a mark on the wall. Do the
same at centers of the four circles near the
corners of the rectangle.
8. Remove paper template from mantel wall.
9. Drill 1/8" pilot holes at each mark for top and
bottom screw holes. Drill 3/8" holes at each
mark for centers of four circles near corners
of rectangle.
10. Using a straight edge and pencil, connect the
outer edges of the 4 holes for the rectangle (see
Figure 10). This will give you cutting lines for
Tape
the rectangle you will cut in the mantel wall.
11. Using a keyhole saw, hack saw blade, drill,
file or other suitable tool, carefully cut out the
rectangular opening. Note: The corners of the
rectangle may be round. IMPORTANT: Do not
exceed the size of the rectangle on template.
12. Carefully pass wall switch assembly through
rectangular opening from inside mantel (see
Figure 13).
www.desatech.com
-
Opening in Wall
or Mantel Wall
Wall Switch
Assembly
Screws
Assembly
111245-01B
INSTALLATION
Continued
13. Position wall switch assembly vertically over
opening with decal lettering upright. Make
sure wires freely pass through wall without
binding. Align holes in wall plate with 1/8"
pilot holes in mantel wall.
14. Drive mounting screws, removed in step 2 of
Relocating Wall Switch Assembly on page 10,
through wall plate holes and into pilot holes
in mantel wall.
15. Tighten screws until wall switch assembly is
firmly attached to mantel. Do not overtighten.
INSTALLING VARIABLE SPEED
BLOWER ACCESSORY
NOTICE: Shut off gas supply and
disconnect heater from gas supply
if installing blower into previously
on the exit side (see Figure 16). Install the
second plastic bushing provided into the
1.5" hole in the outer casing through which
the power cord will exit. Route power cord
through both plastic bushings and plug
the power cord into a properly grounded
3-prong wall receptacle near the firebox.
b. If your fireplace system installation is
recessed and if an outlet is not installed
in your fireplace, you must install the
GA3555 Outlet kit with cover in your
fireplace which will supply a convenient
3-prong grounded electrical outlet for
your blower. Refer to the installation
manual provided with the model GA3555
accessory for instructions on wiring the
duplex outlet.
must make all electrical connections.
Blower
Note: A qualified installer
installed fireplace. Contact a qualified service person to do this.
1. If fireplace screen and floor are still installed,
see Removing Fireplace Screen and Floor Assembly, page 9.
2. Attach the power cord to the blower motor
by firmly pushing the two female terminals at
the end of the power cord onto the two spade
terminals on the blower motor.
3. Attach green ground wire from power cord
to blower housing using screw provided (see
Figure 14). Tighten screws securely.
4. Place the blower against lower rear wall of
firebox outer wrapper with the exhaust port
directed upward. Align the holes in top mount
ing tabs of blower with holes in wall of wrap
per (see Figure 14). Using 2 screws provided,
mount blower and tighten screws securely.
5. Be certain that all wire terminals are securely at
tached to terminals on blower motor and that the
screw retaining the green ground wire is tight.
6. Place control knob provided on plastic control
shaft of speed control.
7. Mount the speed control on the front leg of
the left floor support bracket using 2 screws
provided (see Figure 15).
8. Plug in blower power cord.
a. If your fireplace system is installed as a
freestanding unit with an accessory man
tel, determine whether the power cord will
exit the left side or the right side of the fire
box. Install 1 plastic bushing provided into
the 1.5" hole in the floor support bracket
111245-01B13
www.desatech.com
Screws
Exhaust
Port
Screw
Green Ground Wire
-
-
Figure 14 - Mounting Blower to Firebox
Left Floor
Support Bracket
-
Screws
Speed
Control
-
Knob
-
Figure 15 - Attaching Speed Control to
Control
Control
Shaft
Firebox
Lower Rear
Wall of Firebox
Top
Mounting
Tab
INSTALLATION
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F
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W
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it
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B
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B
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B
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B
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Variable
Fan Switch
White
White
Black
Green
On
11
0/115
V.
A.C.
Blower
Motor
Black
Black
Black
Off
Continued
9. Check to make sure that all electrical cords
are completely clear of the blower wheel
and that there are no other foreign objects in
blower wheel. Turn blower on and check for
operation. Turn blower off by rotating knob
fully counterclockwise before continuing.
CAUTION: Never touch the
blower wheel while in operation.
10. Peel off backing paper and stick supplied
wiring diagram decal near center of firebox
bottom (Figure 17).
11. If gas connection s have been made and
checked, replace fireplace floor assembly.
Feed flexible gas supply line into fireplace
base area while replacing fireplace floor as
sembly. Make sure the entire flexible gas line
is in fireplace base area.
IMPORTANT: Do not pick up fireplace floor
assembly by burners. This could damage
burners. Only handle base by grates. Note:
Be careful of all wires and components on
underside of floor assembly.
12. Reattac h firepla ce floor asse mbly with
screws removed in step 3 of Removing Fireplace Screen and Floor Assembly, page 9.
Note: Discard the remaining hardware items.
After assembly, make sure all wires are com
pletely clear of blower wheel.
13. Install logs (see Installing Logs, page 24 and
fireplace screen (see Installing Screen, page
25).
WARNING: Failure to position
the parts in accordance with supplied diagrams or failure to use
only parts specifically approved
with this heater may result in
damage or personal injury.
WARNING: A qualified service
person must connect fireplace
to gas supply. Follow all local
codes.
-
Wiring
Diagram
-
-
Figure 17 - Location of Wiring Diagram
Decal 3" from Blower
Operating the Blower
Light your gas appliance with the blower off. After
about 15 minutes, turn the blower on to deliver
heated air at the top louvers. The blower features
a variable control which allows you to select the
speed you desire. Note: Periodically check the
louvers of the firebox and remove any dust, dirt
Right Floor
Support Bracket
Figure 16 - Installing Plastic Bushing for
14
Power Cord
Plastic
Bushing
www.desatech.com
or other obstructions.
111245-01B
INSTALLATION
Continued
INSTALLING THERMOSTATIC
BLOWER ACCESSORY
NOTICE: Shut off gas supply
and disconnect heater from gas
supply if installing blower in
previously installed fireplace.
Contact a qualified service person to do this.
1. If fireplace screen and floor are still installed,
see Removing Fireplace Screen and Floor Assembly, page 9.
2. Using screw provided, attach green ground
wire from speed control cord to blower hous
ing. Tighten screw securely (see Figure 18).
3. Place the blower against lower rear wall of
firebox outer wrapper with the exhaust port
directed upward. Align the holes in top mount
ing tabs of blower with holes in wall of wrapper
(see Figure 19). Using two #8 screws provided,
mount blower and tighten screws firmly.
4. Remove the three screws (do not discard) and
cover plate from center of firebox wrapper rear
wall. Discard this cover plate (see Figure 18).
Thermostatic Switch
and Cover Assembly
5. Mount the supplied thermostatic switch and
cover assembly into firebox wrapper wall. Do
this by feeding terminal ends of wire harness
into the hole. Allow wires to fall to bottom of
firebox cavity (see Figure 18).
6. Using three screws from step 7, attach switch
and cover assembly to firebox wrapper rear
wall. Tighten screws firmly (see Figure 18).
7. Firmly attach red wire from the thermostatic
switch and cover assembly to either of the ter
minals on the blower motor (see Figure 18).
8. Firmly attach black wire from speed control
cord to blue wire from thermostatic switch
and cover assembly (see Figure 18).
9. Firmly attach white wire from speed control
cord to remaining terminal on blower motor
(see Figure 18).
-
10. Place control knob provided on plastic control
shaft of speed control (see Figure 20).
11. Mount the speed control onto the front leg of
the left floor support bracket using 2 screws
-
provided (see Figure 20).
Lower Rear
Wall of
Blower
Firebox
-
#8 Screws
Exhaust
Port
Top
Blue Wire
Black
Wire
White
Wire
Speed Control
Green Wire
Figure 18 - Installing Switch and Cover
Assembly and Speed Control
111245-01B15
Red
Wire
Figure 19 - Mounting Blower to Firebox
Floor
Support
Bracket
Screws
Figure 20 - Attaching Speed Control
www.desatech.com
Control
Knob
Speed
Control
Mounting
Tab
INSTALLATION
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W
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it
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W
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it
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B
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a
c
k
G
r
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n
O
n
1
1
0
/
1
1
5
V
.A
.
C
.
Blow
e
r
Moto
r
B
l
a
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k
B
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a
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k
B
l
a
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k
O
f
f
Red
Va
riable
Fan Switch
Fan Switch
(N.O.)
Green
White
On
11
0/115
V.
A.C.
Blower
Motor
Black
Off
1
2
Black
Blue
Continued
WARNING: Failure to connect
all wires properly as indicated
may cause electrical short circuit
or personal injury. A qualified
electrician should check that all
connections are made properly.
12. Plug in blower power cord.
a. If your firebox is installed as a free-
standing unit with an accessory mantel,
determine whether the power cord will
exit the left side or the right side of the
firebox. Install one plastic bushing provided
into the 1 1/2" hole in the floor support on
the exit side. Install the second bushing
provided into the 1 1/2" hole in the outer
casing through which the power cord will
exit (see Figures 21 and 22). Route power
cord through plastic bushings and plug the
power cord into a properly grounded threeprong wall receptacle near the firebox.
b. If your fireplace system installation is
recessed and if an outlet is not installed in
your fireplace, you must install the GA3555
Outlet kit with cover in your fireplace which
will supply a convenient 3-prong grounded
electrical outlet for your blower. Refer to the
installation manual provided with the model
GA3555 accessory for instructions on wiring
the duplex outlet. Note: A qualified installer
must make all electrical connections.
13. Check to make sure that the power cord and all
wires are completely clear of the blower wheel
and that there are no other foreign objects in
blower wheel.
CAUTION: Never touch the
blower wheel while in operation.
14. Peel off backing paper and stick supplied
wiring diagram decal near center of firebox
bottom (see Figure 23).
15. If gas connection s have been made and
checked, replace fireplace floor assembly in
fireplace. Feed flexible gas supply line into
fireplace base area while replacing fireplace
floor assembly. Make sure the entire flexible gas
line is in fireplace base area. IMPORTANT: Do
not pick up fireplace floor assembly by burners.
This could damage burners. Only handle base
by grates. Note: Be careful of all wires and
components on underside of floor assembly.
16
www.desatech.com
Right Floor
Support
Bracket
Plastic
Bushing
Figure 21 - Installing Plastic Bushing for
Power Cord (Right Side Exit Shown)
Plastic
Bushing
Bushing
Location for
Bushing Location for
Recessed Installation
Freestanding
Installation
Figure 22 - Installing Bushings
(Left Side Exit shown)
Wiring
Diagram
Figure 23 - Location of Wiring Diagram
Decal 3" from Blower
111245-01B
INSTALLATION
Continued
16. Reattac h firepla ce floor asse mbly with
screws removed in step 3 of Removing Fireplace Screen and Floor Assembly, page 9.
Note: Discard the remaining hardware items.
After assembly, make sure all wires are com
pletely clear of blower wheel.
17. Install logs (see Installing Logs, page 24)
and fireplace screen (see Installing Screen,
page 25).
WARNING: Failure to position
the parts in accordance with supplied diagrams or failure to use
only parts specifically approved
with this heater may result in
damage or personal injury.
WARNIN G : A qu a li f ie d
service person must connect
fireplace to gas supply. Follow
all local codes.
If any of the original wire as supplied with the
appliance must be replaced, it must be replaced
with 105˚C wire or it's equivalent.
Operating the Blower
After final installation of your fireplace, light your
gas appliance with the blower off. After about 15
minutes, turn the blower on to deliver heated air
at the top louvers. The blower features a variable
control which allows you to select the speed you
desire. In the OFF position, the blower will not
operate. In the ON position, the blower will start
when the thermostat senses a sufficient increase
in firebox temperature (approximately 10 to 20
minutes depending on heat setting).
Your gas logs and thermostat blower will not turn
on and off at the same time. The fireplace may run
for several minutes before the blower turns on.
After the heater modulates to the pilot position, the
blower will continue to run. The blower will shut
off after the firebox temperature decreases.
It is safe to operate fireplace with blower turned
off. However, the blower helps distribute heated
air from the fireplace.
Note: Periodically check the louvers of the firebox
and remove any dust, dirt or other obstructions.
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
-
WARNIN G : A qu a li f ie d
service person must connect
fireplace to gas supply. Follow
-
all local codes.
WARNING: For propane/LP
units, never connect fireplace
directly to propane/LP supply.
This fireplace requires an external
regulator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
WARNING: For natural gas
units, never connect fireplace
to private (non-utility) gas wells.
This gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing fireplace, make sure you have
the items listed below.
• external regulator (supplied by installer, for
propane/LP units only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved flexible gas line with gas connector
(if allowed by local codes) (not provided)
* A CSA design-certified equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your
dealer. See
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pres
sure, heater regulator damage could occur. Install
external regulator with the vent pointing down as
shown in Figure 24, page 18. Pointing the vent
down protects it from freezing rain or sleet.
Accessories, page 40.
-
111245-01B17
www.desatech.com
INSTALLATION
Continued
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to fireplace.
If pipe is too small, undue loss
of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from fireplace (see
Figure 24).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
Check your building codes for any special re
quirements for locating equipment shutoff valve
to fireplaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could result
in clogged fireplace valves. Never use sealant on
flare threads.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
External
Regulator
Vent
Pointing
Down
Figure 24 - External Regulator with Vent
Pointing Down
Propane/LP
Supply Tank
We recommend that you install a sediment trap in
supply line as shown in Figure 25. Locate sediment
trap where it is within reach for cleaning. Install in
piping system between fuel supply and fireplace.
Locate sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going into fire
place gas controls. If sediment trap is not installed or
is installed wrong, fireplace may not run properly.
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
Natural
From Gas
Meter
(5" W.C. to
10.5" W.C.
3" Minimum
Pipe Cap Tee
Nipple Joint
-
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 40.
Sediment Trap
Figure 25 - Gas Connection
Pressure)
Propane/LP
From External
Regulator (11"
W.C. to 14 "
W.C. Pressure
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (res is tant to pro pane/LP gas, not
provided)
1. If fireplace screen and floor are still installed,
see Removing Fireplace Screen and Floor Assembly, page 9.
2. Route gas line (provided by installer) from
equipment shutoff valve to fireplace. Route
flexible gas supply line through one of the
access holes.
NOTICE: Most building codes do
not permit concealed gas connec
tions. A flexible gas line is provided
to allow accessibility from the
fireplace (see Figure 26, page 19).
The flexible gas supply line connection to the equipment shutoff
valve should be accessible.
-
-
18
www.desatech.com
111245-01B
INSTALLATION
Continued
3. Attach the flexible gas line to gas supply (see
Figure 26). Check tightness of flexible gas
line attached to gas regulator of fireplace (see
Figure 26).
4. Check all gas connections for leaks. See
Checking Gas Connections.
5. Replace fireplace floor assembly. Feed flexible
gas line into fireplace base area while replacing
fireplace floor assembly. Make sure the entire
flexible gas line is in fireplace base area.
Note: Be careful of wires and components on
underside of fireplace floor. Reattach fireplace
floor assembly with screws removed in step
3 of Removing Fireplace Screen and Floor Assembly, page 9.
To Fireplace
Gas Regulator
Equipment
Shutoff Valve
Provided by
Installer
Figure 26 - Attaching Gas Lines Together
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open flame to check for a leak.
Apply a noncorrosive leak detec
tion fluid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
Flexible Gas Line
from Fireplace Gas
Regulator
From Gas Meter
(Natural)
From External
Regulator
(Propane/LP)
-
WARNING: For propane/LP
units, make sure external regulator has been installed between
propane/LP supply and heater.
See guidelines under
Gas Piping to Fireplace Loca
Installing
-
tion, page 17.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
fireplace gas regulator.
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment shutoff
valve to gas supply. Check reconnected fittings
for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 27).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
3. Check all joints from gas meter for natural gas or
propane/LP supply to equipment shutoff valve for
propane/LP gas (see Figures 28 or 29, page 20).
Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Open
Figure 27 - Equipment Shutoff Valve
111245-01B19
www.desatech.com
Closed
INSTALLATION
Continued
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 27,
page 19).
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP
supply tank valve.
3. Place manual ignition switch in the OFF
position.
4. Check all joints from equipment shutoff valve
to gas valve (see Figure 28 or 29). Apply
noncorrosive leak detection fluid to all joints.
Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light fireplace (see Operating Fireplace, page
25). Check all other internal joints for leaks.
7. Turn off fireplace (see To Turn Off Gas to Appliance, page 27).
Equipment Shutoff Valve
Gas Meter
Manual Gas Valve
Figure 28 - Checking Gas Joints for
Natural Gas Fireplace
Equipment Shutoff Valve
Propane/LP
Supply Tank
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of fireplace involves installing fireplace along with corner, face or cabinet
mantel with hearth base accessories against a wall
in your home. Follow instructions below to install
fireplace in this manner.
Note: The instructions below show installation us
ing the cabinet mantel and hearth base accessories
(see Accessories, page 40). The hearth base acces-
sory shown is optional for this installation. You
can install fireplace and cabinet mantel directly
on the floor. The corner mantel accessory cannot
be installed with the hearth bases. You must install
corner mantel directly on the floor.
1. Assemble cabinet mantel, hearth base and
trim accessories. Assembly instructions are
included with each accessory.
2. When installing blower, install a properly
grounded, 120 volt three-prong electrical out
let at fireplace location if an outlet is not there.
If possible, locate outlet so cabinet mantel will
cover it when installed (see Figure 30).
3. If not already completed, install gas piping to
fireplace location. This installation includes an
approved flexible gas line (if allowed by local
codes) after the equipment shutoff valve. The
flexible gas line must be the last item installed
on the gas piping. See Installing Gas Piping
to Fireplace Location
4. Place hearth base accessory against wall at
installation location. Cut an access hole in
hearth top to run flexible gas line to fireplace
(see Figure 30). Make sure to locate access
hole so cabinet mantel will cover it when
installed. Note: You can secure base to floor
using wood screws. Countersink screw heads
and putty over.
Rigid Pipe
Hearth
Base
and Gas
Shutoff Valve
, page 17.
Electrical
Outlet
Gas
Line
Access
Hole
-
-
Manual Gas Valve
Figure 29 - Checking Gas Joints for
Propane/LP Gas Fireplace
20
Figure 30 - Placing Hearth Base
www.desatech.com
Accessory Against Wall
111245-01B
INSTALLATION
Continued
5. Route flexible gas line through access hole in
hearth base.
6. Center cabinet mantel on hearth base (see Figure
31). Make sure mantel is flush against wall.
7. Break off nailing flanges (see Figure 32) with
hammer or pliers.
8. Place cardboard or other protective material
on top of hearth base. Carefully set fireplace
on protective material, with back of fireplace
inside mantel opening.
9. Attach flexible gas line to fireplace gas regula
tor. See Connecting Fireplace to Gas Supply
page 18.
10. Route electrical cord(s) through access holes
in either side of fireplace with bushing. Plug
electrical cord(s) into electrical outlet.
Cabinet
Mantel
11. Carefully insert fireplace into cabinet mantel
(see Figure 33). Be careful not to scratch or
damage hearth base, cabinet mantel or any
laminate trim on hearth base. Remove protective material from top of hearth base and
from front of fireplace (if any). Note: You can
secure fireplace to hearth or floor. Open lower
louver. Locate screw holes in bottom of base.
Tighten wood screws through these holes and
into hearth or floor.
12. Check all gas connections for leaks. See
Checking Gas Connections, page 19.
,
Figure 31 - Installing Cabinet Mantel
Nailing
Flanges
Figure 32 - Location of Nailing Flanges
Figure 33 - Inserting Fireplace Into
Cabinet Mantel
BUILT-IN FIREPLACE
INSTALLATION
Built-in installation of this fireplace involves
installing fireplace into a framed-in enclosure.
This makes the front of fireplace flush with wall.
If installing a mantel above the fireplace, you must
follow the clearances shown in Figure 37, page
23. Follow the instructions below to install the
fireplace in this manner.
Actual Framing
3
Height 32
Front Width 34
Depth 16
1. Frame in rough opening. Use dimensions
shown in Figure 34, page 22 for the rough
opening. If installing in a corner, use dimen
sions shown in Figure 35, page 22 for the
rough opening. The height is 33" which is the
same as the wall opening above.
2. Install and properly ground GA3555, threeprong 120 volt electrical outlet, in fireplace.
Follow instructions included in kit (see
cessories, page 40).
8
/
" 33"
5
16
/
" 35
11
16
/
" 17
1
2
/
"
3
4
/
"
Ac-
-
111245-01B21
www.desatech.com
INSTALLATION
35 1/2"
17 3/4"
33"
39 3/8"
27 7/8"
55 5/8"
35 1/2"
Continued
3. If not already completed, install gas piping to
fireplace location. This installation includes an
approved flexible gas line (if allowed by local
codes) after the equipment shutoff valve. The
flexible gas line must be the last item installed
on the gas piping. See Installing Gas Piping
to Fireplace Location
4. Carefully set fireplace in front of rough opening
with back of fireplace inside wall opening.
5. Attach flexible gas line to gas supply. See Connecting Fireplace to Gas Supply, page 18.
6. Plug electrical cord(s) into electrical outlet
installed in step 2.
7. Carefully insert fireplace into rough opening.
8. Attach fireplace to wall studs using nails or
wood screws through holes in nailing flange
(see Figure 36).
9. Check all gas connections for leaks. See
Checking Gas Connections, page 19.
10. Install brass trim. See Assembling and Attach
ing Optional Brass Trim
, page 17.
, page 23
Nails or
Wood
Screws
-
Figure 36 - Attaching Fireplace to Wall
Mantel Clearances for Built-In
Installation
If placing mantel above built-in fireplace, you must
meet minimum clearance between mantel shelf and
top of fireplace opening.
-
Nailing
Flanges
Studs
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
Figure 34 - Rough Opening for Installing
Figure 35 - Rough Opening for Installing
22
in Wall
in Corner
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• raise the mantel shelf to an
acceptable height
• remove the mantel shelf
www.desatech.com
111245-01B
Supplied
Firebox
Hood
Must Be
Used at
All Times
Wire-mesh
Screen
Firebox
Noncombustible
Material May
Project Off this
Surface above
the Firebox
Hood
Mantel Shelf
13"
16"
19"
21"
2
1
/2
"
6"
8"
10"
Note: All vertical
measurements are
from top of fireplace
hood opening to
bottom of mantel
shelf. These minimum
clearances replace any
other recommended
clearances supplied
with your ANSI Z21.11.2
approved gas logs.
Wa
ll board or facing
material (above
firebox) may be of
combustible material,
including decorative
mantel ornaments or
other similar projections off of the facing
material.
Framing
Material
INSTALLATION
Continued
Side Brass
Trim
Slot
Top Brass Trim
Adjusting
Plate
Set Screws
Shim
Mitered Edge
Slot
Figure 38 - Assembling Brass Trim
Trim
Hanging
Screws
Hanging
Notches
Figure 37 - Minimum Mantel Clearances
on Trim
for Built-In Installation
ASSEMBLING AND ATTACHING
OPTIONAL BRASS TRIM
(Included with Mantel Accessory)
Note: The instructions below show assembling
and attaching brass trim to fireplace.
1. Remove packagi ng from three pieces of
brass trim.
2. Locate four brass screws, two adjustin g
plates with set screws and two shims in the
hardware packet.
3. Align shim under adjusting plate as shown in
Figure 38.
4. Slide one end of adjusting plate/shim in slot on
mitered edge of top brass trim (see Figure 38).
5. Slide other end of adjusting plate/shim in slot on
mitered edge of side brass trim (see Figure 38).
6. While firmly holding edges of brass trim to
gether, tighten both set screws on the adjusting
plate with slotted screwdriver.
7. Repeat steps 1 through 6 for the other side.
8. Tighten trim hanging screws (#10 x 6.25
shoulder) into holes in cabinets. Place the
assembled trim onto fireplace cabinet. Align
hanging notches on trim with hanging screws
on side of fireplace (see Figure 39). Push trim
firmly into place, sliding hanging notches over
hanging screws.
111245-01B23
www.desatech.com
Assembled
Brass Trim
Figure 39 - Attaching Brass Trim to
Fireplace
INSTALLING HOOD
Install hood to top of firebox as shown in Figure 40.
Use 3 Phillips screws provided.
-
Figure 40 - Installing Hood to Firebox
INSTALLATION
Continued
INSTALLING LOGS
Back
Log (#3)
WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only
parts specifically approved with
this heater may result in property
damage or personal injury.
CAUTION: Do not remove the
warning and instruction labels
attached to the heater base assembly. These markings contain
important warranty information.
CAUTION: After installation and periodically thereafter,
check to ensure that no flame
comes in contact with any log.
With the heater set to HI, check
to see if flames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use logs
supplied with heater.
1. Locate pegs on the bottom of back log (#1).
Slide these pegs into the holes in the grate base
behind the burner (see Figure 41).
2. Place the base of the middle log (#2) in the
U-shaped slots of the grate base in front of the
back log. The cutout on the right of the middle
log should fit over the burner (see Figure 42).
Make sure the front of the middle log is resting
on the tabs of the grate base and the cutout area
is centered over the burner “U” bend.
3. Locate the notches in the bottom of the front
log (#3). Place the front log on the grate fingers.
Make sure the notches of the front log line up
with the grate fingers (see Figure 43).
4. Place left crossover log (#4) across logs #1, #2
and #3 fitting holes on bottom of log #4 onto pin
on front and middle logs as shown in Figure 44.
5. Place right crossover log (#5) in the same manner
on right side of logs (see Figure 44, page 25).
Hole in
Grate Base
Burner
Figure 41 - Installing Back Log (#1)
[CGEFP Logs Shown]
Middle
Log (#3)
Tab
Burner
Figure 42 - Installing Middle Log (#2)
[CGEFP Logs Shown]
Notches
Grate
Fingers
Figure 43 - Installing Front Log (#3)
[CGEFP Logs Shown]
Cutout
"U" Bend
U-shaped
Slot
Front Log (#3)
24
www.desatech.com
111245-01B
INSTALLATION
Continued
Crossover
Log (#4)
Pins
Figure 44 - Installing Crossover
Logs (#4 & #5) [CGEFP Logs Shown]
Crossover
Log (#5)
INSTALLING BATTERY INTO
REMOTE
1. Locate slot at bottom of remote control (see
Figure 45). Firmly insert tool such as a small
screwdriver, butter knife or dime into the slot
and lift up to remove cover.
2. Insert supplied battery into remote control.
Positive and negative are marked inside re
mote control casing. Note: Remote will not
function if battery is not installed correctly.
3. Slide tab on cover into remote housing and
snap cover back into place.
IMPORTANT: Use only A23 12 volt battery in
remote. DO NOT use AAA battery.
Slot
A23 12
Volt Battery
Positive
Negative
Figure 45 - Installing Battery
Tab
Cover
Remote
Control
INSTALLING SCREEN
Install fireplace screen by slipping notches of
fireplace screen over screws on front of fireplace
(see Figure 46).
Screws for
Mounting
Notches
Figure 46 - Installing Fireplace Screen
Screen
OPERATING FIREPLACE
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly,
a fire or explosion may result
causing property damage, per
sonal injury or loss of life.
A. This appliance has a pilot which lights auto-
matically when using the supplied wall switch
or remote control. If you have a power outage,
-
the pilot may be lighted by hand with pushbutton piezo ignitor. When lighting the pilot,
the following warnings must be followed.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch;
use any phone in your building.
• Immediately call your gas supplier from
a neig h bor ʼs phon e. Fo llo w the gas
supplierʼs instructions.
• If you cannot reach your gas supplier, call
the fire department.
C. Electric Power Outage Only: Use only your
hand to turn the manual override handle
on the gas control knob. Never use tools. If
the knob will not turn by hand, donʼt try to
repair it, call a qualified service technician
or gas supplier. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified
service technician to inspect the appliance and
to replace any part of the control system and
any gas control which has been under water.
-
do not
111245-01B25
www.desatech.com
OPERATING FIREPLACE
Continued
NORMAL LIGHTING
INSTRUCTIONS
WARNING: You must operate this heater with the fireplace
screen in place. Make sure fireplace screen is in place before
running heater.
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Open
damper or window to vent smell.
This will only last a few hours.
1. STOP! Read the safety information on
page 25.
2. Make sure equip ment s hutoff valve is
fully open.
3. Wait five (5) minutes to clear out any gas.
Smell for gas around heater and near floor. If
you smell gas, STOP! Follow “B” on page 25.
If you donʼt smell gas, go to the next step.
A. Using Supplied Wall Switch Assembly
1. Set manual ignition bypass switch on the
control panel to the OFF position (auto
matic ignition position).
2. Press ON/OFF button. Hold for 6 seconds.
Gas valve will open and electronic ignition
will begin sparking to light pilot. LED will
light. Note: You may be running this heater
for the first time after connecting to gas sup
ply or at the start of your heating season.
If so, the ON/OFF button may need to be
pressed again. This will allow air to bleed
from gas system. If several attempts to light
pilot fail, contact a qualified service person
or gas supplier for repairs. Until repairs
are made, light and operate manually (see
Manual Lighting Instructions for Electric
Power Outage, page 27).
3. When pilot flame is lit, the thermocouple is
heated by the flame. When thermocouple
becomes hot (5 to 15 seconds), main burner
will automatically light on high flame.
4. To lower flame, push HI/LO button on wall
switch once.
have a pilot-only mode.
Note: This fireplace does not
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Manual Ignition Bypass Switch
HI/LO
Button
Pilot
Burner
Pilot
Burner
-
Figure 49 - Pilot (Propane/LP Gas)
B. Using Hand-Held Wireless Remote
-
Control
1. Set manual ignition bypass switch on
control panel to OFF position (automatic
ignition position).
2. Wait five (5) minutes to clear out any gas.
Smell for gas around heater and near floor.
If you smell gas, STOP! Follow “B” on page
25, column 2. If you donʼt smell gas, go to
the next step.
3. Point remote control toward the lower
front of fireplace and push both buttons
at the same time. Hold for 6 seconds. The
gas valve will open and electronic igni
tion will begin sparking to light the pilot.
Note: You will be able to hear a clicking
sound during this process. LED on wall
switch will light.
(Up is for Remote Control)
ON/OFF
Button
Wall
Switch
LED
Figure 47 - Control Locations
Manual Ignitor
Electrode
Figure 48 - Pilot (Natural Gas)
Manual Ignitor
Electrode
Assembly
Automatic
Ignitor
Electrode
Automatic
Ignitor
Electrode
-
26
www.desatech.com
111245-01B
OPERATING FIREPLACE
Continued
Note: You may be running this heater for
the first time after connecting to gas supply
or at the start of your heating season. If
so, the ON button may need to be pressed
again. This will allow air to bleed from gas
system. If several attempts to light pilot fail,
contact a qualified service person or gas
supplier for repairs. Until repairs are made,
light and operate manually (see Manual
Lighting Instructions for Electrical Power
Outage).
4. When pilot flame is lit, the thermocouple is
heated by the flame. When thermocouple
becomes hot (5 to 15 seconds), main burner
will automatically light on high flame.
5. To lower flame, point remote control toward
lower front of fireplace and push HI/LO
button once.
Note: This fireplace does not have a pilot-
only mode.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater - Wall Switch
Push ON/OFF button on wall switch once.
Shutting Off Heater - Wireless Remote
Control
Point remote control toward lower front of fire
place and push both buttons at the same time.
MANUAL LIGHTING
INSTRUCTIONS FOR
ELECTRICAL POWER
OUTAGE
WARNING: You must operate this heater with the fireplace
screen in place. Make sure fire
place screen is in place before
running heater.
-
Because this fireplace has an electronic ignition
system, in the event there is a loss of power, it
will be necessary to manually light the pilot with
the piezo ignitor. After the pilot is lit, the main
burner will light automatically.
1. Follow steps 1 through 3 under Normal Lighting Instructions, page 26.
2. Set manual ignition bypass switch on con
trol panel to ON position (manual ignition
position). See Figure 50.
3. The pilot is attached to the rear of the front
burner. You will be able to see the pilot
and spark electrode without removing the
screen or logs.
4. Place the magnetic manual override handle,
provided with this unit, on the end of the
gas valve stem (see Figure 50).
5. Turn the override handle fully counter
clockwise to the PILOT position.
The handle will not stop but will begin
to slip when you have fully turned to the
PILOT position.
6. While holding the valv e hand le in the
PILOT position, press and release piezo
ignitor button (see Figure 50). This will light
the pilot. If needed, keep pressing ignitor
button until pilot lights.
7. When pilot flame is lit, hold manual over
ride handle until thermocouple heats (ap
proximately 5 to 15 seconds). If pilot goes
-
out, repeat process. If several attempts
to light the pilot fail, contact a qualified
service person or gas supplier for repairs.
8. When thermocou ple is heated, release
override handle. The main burner will im
mediately light on high flame. Adjust flame
size by turning override handle.
Gas
Valve
Piezo Ignitor
HI/LO
Button
Manual Ignition
Bypass Switch
(Down is ON)
-
-
-
-
-
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Open damper or window to vent
smell. This will only last a few
hours.
111245-01B27
www.desatech.com
Magnetic
Manual
Override
Handle
Wall
Switch
Figure 50 - Control Locations
LED
ON/OFF
Button
LED
OPERATING FIREPLACE
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater When Manually Lit
Set manual ignition bypass switch on control panel
to OFF (automatic ignition position). This will
cause the controls to shut down the fireplace.
OPTIONAL BLOWER
OPERATION
Locate the blower switch by opening lower
louver on fireplace. Blower switch is located at
lower right inside louver door.
The GA3650T/GA3700T Series thermostatcontrolled blower has a variable speed control
with an ON/OFF switch. The blower will start
when the thermostat senses a sufficient increase
in firebox temperature. The GA3700/GA3750
Series vari ab le speed blow er also has an
ON/OFF switch built into the variable speed
control.
Note for GA3650T/GA3700T Series Only: If
you are using this series blower, your fireplace
and blower will not turn on and off at the same
time. The fireplace may run for several minutes
before the blower turns on. After the heater
modulates to the pilot position, the blower will
continue to run. The blower will shut off after
the firebox temperature decreases.
Note: It is safe to operate fireplace with blower
turned off. However, the blower helps distribute
heated air from the fireplace.
Follow installation instructions included with
the blower accessory.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 51 shows a correct pilot flame pattern.
Figure 52 shows an incorrect pilot flame pattern.
The incorrect pilot flame is not properly heating
the thermocouple. When the thermocouple cools,
the heater will shut down.
If pilot flame pattern is incorrect, as shown in
Figure 52
• turn heater off (see To Turn Off Gas to Appli
ance, page 27 or 28 depending on situation)
• see Troubleshooting
Note: The pilot flame on natural gas units will
have a slight curve, but flame should be blue and
have no yellow or orange color.
Pilot Burner
Figure 51 - Correct Pilot Flame Pattern
(Natural Gas Pilot Assembly Shown)
Pilot Burner
Figure 52 - Incorrect Pilot Flame Pattern
(Natural Gas Pilot Assembly Shown)
, page 30
Thermocouple
Thermocouple
-
MAIN BURNER
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame holes
should be open with flame present. All round
burner flame holes should be open with a small
blue flame present. Some burner flame holes
may become blocked by debris or rust, with no
flame present. If so, turn off heater and let cool.
Remove blockage, blocked burner flame holes
may create soot.
28
www.desatech.com
111245-01B
CLEANING AND
MAINTENANCE
WARNING: Turn off fireplace
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and
circulating air passageways of
fireplace clean. Inspect these
areas of fireplace before each
use. Have fireplace inspected
yearly by a qualified service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
bedding material, pet hair, etc.
BURNER INJECTOR HOLDER
The primary air inlet holes allow the proper amount
of air to mix with the gas. This provides a clean
burning flame. Keep these holes clear of dust, dirt,
lint and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create
soot. We recommend that you clean the unit every
three months during operation and have heater
inspected yearly by a qualified service person.
We also recommend that you keep the burner tube
and pilot assembly clean and free of dust and dirt. To
clean these parts we recommend using compressed
air no greater than 30 PSI. Your local computer store,
hardware store or home center may carry compressed
air in a can. You can use a vacuum cleaner in the blow
position. If using compressed air in a can, please follow
the directions on the can. If you don't follow directions
on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet holes
on injector holder for dust and dirt (see Figure
53).
3. Blow air through the ports/slots and holes in
the burner.
4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a
soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Burner
Tube
Primary Air
Holes
Figure 53 - Injector Holder On Outlet
Injector Holder
Burner Tube
PILOT AIR INLET HOLE
Clean the pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot as
sembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out
of the pilot assembly (see Figure 54). With the unit
off, lightly blow air through the air inlet hole. You
may blow through a drinking straw if compressed
air is not available. You may also clean the pilot
air inlet hole by pushing a common pipe cleaner
completely through the air inlet hole once.
Ports/Slots
Burner
Tube
Pilot
Assembly
Figure 54 - Pilot Inlet Air Hole
(Natural Gas Model Shown)
Pilot Air
Inlet Hole
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page 24 to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized
or larger).
-
111245-01B29
www.desatech.com
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When buttons on remote control
are pressed, there is no response
from fireplace
POSSIBLE CAUSE
1. Battery in remote control is either missing or has low power
2. Remote control is not pointed
toward fireplace
3. M anual ig n i t i o n bypass
switch not in OFF position
4.
No power available to fireplace
5. Ignitor electrode not connected to ignitor cable
6. Broken ignitor cable
7. Ignitor electrode broken
8. Ignitor electrode positioned
wrong
REMEDY
1. Replace battery in rem ote
control
2. Point remote control toward
lower front panel of fireplace
when operating
3. Place manual ignition bypass
switch in OFF position
4. Mak e su re pow er cor d is
plugged into electrical outlet
and outlet has power
5. Reconnect ignitor cable
6. Replace ignitor cable
7. Replace pilot assembly
8. Replace pilot assembly
Whe n wall switch button is
pressed, there is no response
from fireplace
Burner does not light after ODS/
pilot is lit
Delayed ignition burner
Burner backfiring during combustion
30
1. N o p ow e r a v a il a b le t o
fir eplace
2. M anual ig n i t i o n bypass
switch not in OFF position
3. Wall switch wire harness is
disconnected
1. Burner orifice clogged
2. Inlet gas pressure is too low
1. Man ifold pres sure is too
low
2. Burner orifice clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
www.desatech.com
1. Mak e su re pow er cor d is
plug ged int o an ele ctr ical
outlet and outlet has power
2. Place manual ignition bypass
switch in OFF position
3. Chec k conti n uit y of wa ll
switch wire harness. Make
sure plug on wall switch wire
harness is fully inserted into
socket on circuit board in fireplace. Replace if necessary
1. Clean burner (see Cleaning and Maintenance, page 29) or
replace burner orifice
2. Contact local gas company
1. Contact local natural or propane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 29) or
replace burner orifice
1. Clean burner (see Cleaning and Maintenance, page 29) or
replace burner orifice
2. Replace damaged burner
3. Replace regulator
111245-01B
OBSERVED PROBLEM
Slight smoke or odor during initial
operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
REMEDY
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-nance, page 29)
2. Replace regulator
3. Problem will stop after a few
hours of operation
Moisture/condensation noticed
on windows
Heater produces a whistling noise
when burner is lit
When ignitor button is pressed,
there is no spark at ODS/pilot
(manual ignition mode)
When ignitor button is pressed,
there is spark at ODS/pilot but no
ignition (manual ignition mode)
1. Not enough combustion/ventilation air
1. Turning control knob to HI
position when burner is cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orifice
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned
wrong
1. Gas supply turned off or equipment shutoff valve closed
2. Control knob not in PILOT
position
3. Air in gas lines when installed
4. Depleted gas supply (propane/LP only)
5. ODS/pilot is clogged
6. Gas regulator setting is not
correct
1. Refer to Air for Combustion and Ventilation requirements
(page 6)
1. Tu rn con t rol kn ob to LO
position and let warm up for
a minute
2. Operate burner until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Observe minimum installation
clearances (see page 9)
4. Clean burner (see Cleaning and Maintenance, page 29) or
replace burner orifice
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Tighten nut holding piezo ignitor
to base panel of log set. Nut is
located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position full counterclockwise
3. Continue holding control knob
in full counterclockwise position. Repeat igniting operation
until air is removed
4. Contact local propane/LP gas
company
5. Clean ODS/pilot (see Cleaning and Maintenance, page 29) or
replace ODS/pilot assembly
6. Replace gas regulator
111245-01B31
www.desatech.com
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
ODS/pilot lights but flame goes
out when control knob is released
(manual ignition mode)
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when wall switch
and remote control buttons and
switches are in OFF position
POSSIBLE CAUSE
1. Control knob not fully turned
counterclockwise
2. Control knob not held long
enough
3. Equipment shutoff valve not
fully open
4. Pilot flame no t touch ing
thermocouple, which allows
thermocouple to cool, causing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
OD S/pilot
5. Thermocoup le connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Metal expanding while heating
or contracting while cooling
1. Fireplace burning vapo rs
from paint, hair spray, glues,
cleaners, chemicals, new carpet, etc. (see IMPORTANT
statement above)
2. Ga s leak. See Warni ng
statement above
1. Not enough fre s h ai r is
available
2. Low line pressure
3. O D S/ p i lo t is p a rt i a ll y
clogged
1. Ga s leak. See Warn in g
statement above
2. Control valve defective
REMEDY
1. Turn control knob fully counterclockwise
2. After ODS/pilot lights, hold
control knob for 30 seconds
3. Fully open equipment shutoff
valve
4. A) Contact local natural or
propane/LP gas company
B) C lean O D S/pil o t (see
Cleaning and Maintenance,
page 29) or replace ODS/pilot
assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. This is common with most
fireplaces. If noise is excessive,
contact qualified service person
1. Open window and ventilate
room. Stop using odor causing products while fireplace is
running
2. Locate and correct all leaks
(see Checking Gas Connec-tions, page 19)
1. Open window and/or door for
ventilation
2. Contact local gas company
3. Clean ODS/pilot (see Cleaning and Maintenance, page 29)
1. Locate and correct all leaks
(see Checking Gas Connec-tions, page 19)
2. Replace control valve
32
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111245-01B
OBSERVED PROBLEM
Gas odor during combustion
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Foreign matter between control valve and burner
2. Ga s leak. See Warning
statement on t o p of
page 32
REMEDY
1. Take apart gas tub ing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-tions, page 19)
Dark residue on logs or inside
of fireplace
Note: After removing all causes
of residue deposits, completely
clean fireplace and appliances
of all residue before reusing
appliance.
White powder residue forming
within burner box or on adjacent
walls or furniture
1. Improper log placement
2. Drafts or other air currents
affecting flame pattern
3. Air holes at burn er inlet
blocked
4. Burner flame holes blocked
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Properly locate logs (see In-stalling Logs, page 24)
2. Eliminate source of draf ts
around heater
3. Clean out air holes at burner
inlet. Periodically repeat as
needed
4. Remove blockage
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products
SPECIFICATIONS
CGEFP33NRB CGEFP33PRB
Btu (Variable) 20,000/33,000 20,000/33,000
Type Gas Natural Propane/LP
Ignition Electronic (Automatic) Electronic (Automatic)
/Piezo (Manual) /Piezo (Manual)
Manifold Pressure 3.5" W.C. 8.0" W.C.
Inlet Gas Pressure (in. of water)
Maximum 10.5" 14"
Minimum* 5" 11"
Shipping Weight 122 lbs. 122 lbs.
* For input adjustment
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• for propane/LP units, propane/LP gas supply
may be low
You may feel your gas pressure is too low. If so, con
tact your local natural or propane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Productsʼ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni
cal service web site at www.desatech.com.
-
-
111245-01B33
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13
24
42
43
25
44
40
14
32
31
12
11
8
4
2
1
3
39
6
28
27
7
14
16
46
47
33
15
19
38
29
34
21
22
20
36
37
10
18
30
35
23
26
17
9
41
45
5
ILLUSTRATED PARTS BREAKDOWN
REMOTE CONTROL LOG BASE ASSEMBLY
MODELS CGEFP33PRB AND CGEFP33NRB
(CGEFP33PRB SHOWN)
34
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111245-01B
PARTS LIST
REMOTE CONTROL LOG BASE ASSEMBLY
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 40 of this manual.
KEY PART NUMBER
NO. CGEFP33PRB CGEFP33NRB DESCRIPTION QTY.
REMOTE CONTROL LOG BASE ASSEMBLY
MODELS EFP33PRB AND EFP33NRB
(EFP33PRB SHOWN)
36
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111245-01B
PARTS LIST
REMOTE CONTROL LOG BASE ASSEMBLY
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 40 of this manual.
KEY PART NUMBER
NO. EFP33PRB EFP33NRB DESCRIPTION QTY.
FIREBOX MODELS CGEFP33PRB, CGEFP33NRB, EFP33PRB AND EFP33NRB
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111245-01B
PARTS LIST
FIREBOX MODELS CGEFP33PRB, CGEFP33NRB, EFP33PRB AND EFP33NRB
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 40 of this manual.
KEY
NO. PART NUMBER DESCRIPTION QTY.
1 ** Top Outer Casing 1
2 ** Outer Casing 1
3 102758-02CK Right Front Side 1
4 102759-02CK Left Front Side 1
5 098304-01 Phillips Pan Head Screw, #10 9
6 104239-01CK Top Front Louver 1
7 101712-02 Firebox Hood 1
8 101348-01 Firebox Support 2
9 099230-02 Shoulder Screw 4
10 101872-03 Firebox Top 1
11 101346-01 Outer Base 1
12 ** Firebox Wrapper 1
13 101514-01 Cover 1
14 M11084-26 Hex Screw, #10 45
15 110466-01 Bottom Louvered Door 1
16 101727-02 Screen Assembly 1
PARTS AVAILABLE — NOT SHOWN
101386-02 Louvered Door Hinge 2
101784-01 Magnet Catch 2
102307-01 Strike Plate 2
** Not a field replaceable part.
111245-01B39
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REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product or Parts
Central (see page 43). If they canʼt supply original
replacement part(s), call DESA Heating Products
at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have
ready
• model number of your fireplace
• the replacement part number
ACCESSORIES
Purchase these fireplace accessories from your
local dealer or Parts Central (see page 43). If they
can not supply these accessories, call DESA Heat
ing Products at 1-866-672-6040 for information.
You can also write to the address listed on the back
page of this manual.
BLOWER ACCESSORIES
GA3700/GA3750 & GA3650T/
GA3700T SERIES
For all models. Manual variable control and automatic thermostat variable control. A blower will
increase air flow to maximize heat distribution.
DUPLEX OUTLET KIT - GA3555
(Not Shown)
For all models. Use for built-in installations when
hard wiring your fireplace.
BRASS TRIM ACCESSORY - GA7090
(Not Shown)
For all models. Optional with built-in installation.
Provides a finished appearance covering rough
and/or unfinished mantel or wall opening, edges,
etc. (Included with mantel accessory.)
CLEANING KIT - CCK/GCK
(Not Shown)
For all models. Your vent-free gas appliance re
quires regular cleaning and maintenance to prevent
performance problems. This kit gives you the tools
and instructions to make it easy to clean all critical
areas of your appliance.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is avail-
able by calling 1-866-672-6040. You may also email
your request to productsupport@desaint.com.
FIREBOX BRICK LINER - G8005
SERIES
(Not Shown)
For all models. Ceramic fiber firebox liner adds
the look of real brick.
-
EQUIPMENT SHUTOFF VALVE
- GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
40
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111245-01B
LO
PILO
T
OFF
HI
ACCESSORIES
Continued
CORNER MANTEL AND BASE
ACCESSORY WITH FIREPLACE
PERIMETER TRIM
(Not Shown)
CMA303 Series - Unfinished Oak Veneer,
Ready to Stain or Paint
For all models. Space saving corner mantels
feature moldings, fluting and medallion.
CABINET MANTEL AND BASE
ACCESSORY WITH FIREPLACE
PERIMETER TRIM
CMA305U Series - Unfinished Oak
Veneer, Ready to Stain or Paint
CMA300F Series - Stained Oak Veneer
CMA302F Series - Cherry Stained Birch
Veneer
For all models. Mantel and base feature moldings,
fluted sides and medallion.
Mantel Dimensions (H xW xD): 44 7/8" x 55 5/8" x 23 1/8"
5
Base Dimensions (H xW xD): 5
/8" x 58 5/8" x 25 3/4"
CORNER MANTEL ACCESSORY
WITH FIREPLACE PERIMETER TRIM
(Not Shown)
GMC36F Series - Walnut Finished
Hardwood Veneer
GMC37U Series - Unfinished Hardwood
Veneer, Ready to Stain or Paint
GM202F Series - Medium Stained Oak
Veneer
For all models. Mantel features moldings, fluted
sides and medallion.
CABINET MANTEL ACCESSORY
WITH FIREPLACE PERIMETER
BRASS TRIM
GMC11F Series - Walnut Finished
Hardwood Veneer
GMC12U Series - Unfinished Hardwood
Veneer, Ready to Stain or Paint
GMC13F Series - Medium Stained Oak
Veneer
GM102W Series - Off-White Paint
For all models. Mantel features moldings, fluted
sides and medallion. Dimensions (H xW xD): 48"
x 56 3/4" x 22 3/4"
CORNER HEARTH BASE (FOR USE
WITH CORNER MANTEL)
(Not Shown)
G3008F Series - Walnut Stained
G3009U Series - Unfinished
G3010F Series - Oak Stained
For all models. The hearth base creates a hand
some riser for the corner fireplace.
HEARTH BASE (FOR USE WITH
CABINET MANTEL)
GC3335F Series - Medium Stained Oak
Veneer
G3004W Series - Off-White Paint
GC3333F Series - Walnut Stained
GC3334U Series - Unfinished
For all models. The hearth base creates a handsome
riser for the fireplace. Dimensions (H xW xD):
1
/2" x 58" x 28 9/16"
6
-
111245-01B41
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WIRING DIAGRAM
Note: For proper operation, the wires must be connected exactly as shown in wiring diagram. See
pages 35 or 37 for number key.
6
28
41
21
40
36
3219
31
44
38
18
37
42
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111245-01B
TEMPLATES
4 3/4
"4 3/4
"
3 3/4"
3/8"
3 3/4"
3/8"
3/16"
3/4"3/4"
3/8" Diameter
2 Holes
1/8" Diameter
2 Holes
111245-01B43
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THIS PAGE INTENTIONALLY LEFT BLANK
44
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111245-01B
PARTS CENTRAL
These Parts Centrals are privately owned businesses. They have agreed to support our customerʼs needs
by providing original replacement parts and accessories.
Tool & Equip. Co.
5 Manila Ave.
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-888-619-7060
sales@portableheaterparts.com
techservice@portableheaterparts.com
FBD
1349 Adams St.
Bowling Green, KY 42103-3413
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
franktalk@aol.com
Master Parts Distributors
1251 Mound Ave. NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 616-791-8270
www.nbmc.com
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
www.washerparts.com
East Coast Energy Products
10 East Route 36
W. Long Branch, NJ 07764
732-870-8809
1-800-755-8809
www.njplaza.com/ecep
21st Century
2950 Fretz Valley Road
Perkasie, PA 18944-4034
215-795-0400
800-325-4828
Laportes Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
803-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
cuisales@aol.com