• For purposes of improvement, specications and design are subject to change without notice.
Please use this service manual with referring to the operating instructions without fail.
•
Some illustrations using in this service manual are slightly different from the actual set.
•
e
D&M Holdings Inc.
S1045V02DM/DG1505
Copyright 2015 D&M Holdings Inc. All rights reserved.
WARNING: Violators will be prosecuted to the maximum extent possible.
Page 2
CONTENTS
ABOUT THIS MANUAL
What you can do with this manual
Using Adobe Reader (Windows version)
SAFETY PRECAUTIONS
NOTE FOR SCHEMATIC DIAGRAM
NOTE FOR PARTS LIST
TECHNICAL SPECIFICATIONS for AVR-X2200W
DIMENSION for AVR-X2200W
TECHNICAL SPECIFICATIONS for AVR-S910W
DIMENSION for AVR-S910W
CAUTION IN SERVICING (AVR-X2200W)
Initializing This Unit
JIG FOR SERVICING
CAUTION IN SERVICING (AVR-S910W)
Initializing This Unit
JIG FOR SERVICING
DISASSEMBLY
1. FRONT PANEL ASSY
2. RADIATOR ASSY
3. HDMI PCB
4. VIDEO PCB
5. MAIN PCB
6. SMPS PCB
7. TRANS
SPECIAL MODE
Special mode setting button (for AVR-X2200W)
Special mode setting button (AVR-S910W)
1. Version Display Mode
2. PANEL / REMOTE LOCK Selection Mode
3. Selecting the Mode for Service-related Operations
DIAGNOSTIC PATH DIAGRAM
4. Remote ID Setup Mode
5. Protection Pass Mode
6. CY920 Reboot Mode
7. CY920 Initialization Mode
JIG FOR SERVICING
PROCEDURE AFTER REPLACING
THE MICROPROCESSOR, ETC.
FIRMWARE UPDATE PROCEDURE
Read the following information before using the service manual.
What you can do with this manual
Search for a Ref. No. (phrase)
(Ctrl+Shift+F)
You can use the search function in Acrobat Reader to
search for a Ref. No. in schematic diagrams, printed
wiring circuit diagrams, block diagrams, and parts
lists.
resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the
power cord is less than 460 kohms, the set is defective.
Be sure to test for leakage current with the AC plug in both polarities, in addition, when the set's power is in each state
(on,offandstandbymode),ifapplicable.
CAUTION
Please heed the following cautions and instructions during servicing and
inspection.
◎Heed the cautions!
Cautions which are delicate in particular for servicing
are labeled on the cabinets, the parts and the chassis,
etc. Be sure to heed these cautions and the cautions
described in the handling instructions.
Check that all screws, parts and wires removed or
disconnected when servicing have been put back in their
original positions, check that no serviced parts have
deteriorate the area around. Then make an insulation
check on the external metal connectors and between
the blades of the power plug, and otherwise check that
safetyisensured.
(Insulationcheckprocedure)
Unplug the power cord from the power outlet, disconnect
the antenna, plugs, etc., and on the power. Using a 500V
insulation resistance tester, check that the insulation
If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the
set is defective.
Network type (wireless LAN standard) : Conforming to IEEE 802.11b
Security : WEP 64 bit, WEP 128 bit
Radio frequency : 2.4 GHz
No. of channels : 1 - 11 ch (for E3)
z1 The Wi-Fi® CERTIFIED Logo and the Wi-Fi CERTIFIED On-Product Logo
are registered trademarks of the Wi-Fi Alliance.
nBluetooth section
Communications system : Bluetooth Version 2.1 + EDR
Transmission power : Maximum 2.5 mW (Class 2)
Maximum communication range : Approx. 32.8 ft/10 m in line of sight
Frequency band : 2.4 GHz band
Modulation scheme : FHSS (Frequency-Hopping Spread Spectrum)
Supported proles : A2DP (Advanced Audio Distribution Prole)1.2
Corresponding codec : SBC, AAC
Transmission range (A2DP) : 20Hz-20,000Hz
z2 The actual communication range varies depending on the inuence of
such factors as obstructions between devices, electromagnetic waves
from microwave ovens, static electricity, cordless phones, reception
sensitivity, antenna performance, operating system, application
software etc.
nGeneral
Power supply : (for E3) : AC 120 V, 60 Hz
Power consumption : 500 W
Power consumption in standby mode : 0.1 W
Power consumption in CEC standby mode : 0.5 W
Power consumption in network standby mode : 2.7 W
For purposes of improvement, specications and design are subject to
change without notice.
Conforming to IEEE 802.11g
Conforming to IEEE 802.11n
(Wi-Fi® compliant)z1
WPA/WPA2-PSK (AES)
WPA/WPA2-PSK (TKIP)
1 - 13 ch (for E2, E1C, JP)
(Enhanced Data Rate)
AVRCP (Audio Video Remote Control Prole)1.4
(for E2) : AC 230 V, 50 Hz / 60 Hz
(for E1C) : AC 220 V, 50 Hz
(for JP) : AC 100 V, 50 Hz / 60 Hz
9
Page 10
DIMENSION FOR AVR-X2200W
Unit : in. (mm)
Weight : 20 lb 12 oz (9.4 kg)
1 1/4
(32)
(69)
2 11/16
11 5/16 (288)
3/4
(19)
17 1/16 (434)
6 (152)
2 3/8
5/8
(15)
1 3/4 (45)1 3/4 (45)
13 9/16 (344)
(60)
13 3/8 (339)
9 1/4 (235)
6 9/16 (167)
6 1/2 (165)
(54)
2 1/8
10
Page 11
TECHNICAL SPECIFICATIONS FOR AVR-S910W
nAudio section
• Power amplier
Rated output :
Front :
90 W + 90 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
125 W + 125 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Center :
90 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
125 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround :
90 W + 90 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
125 W + 125 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround back :
90 W + 90 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
125 W + 125 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Output connectors : 4 - 16 Ω
nAnalog section
Input sensitivity/Input impedance : 200 mV / 47 kΩ
Frequency response : 10 Hz - 100 kHz — +1, -3 dB (Direct mode)
S/N ratio : 100 dB (IHF-A, Direct mode)
nVideo section
• Color component video connector
Input/output level and impedance : Y signal — 1 Vp-p, 75 Ω
Frequency response : 5 Hz - 60 MHz — 0, –3 dB
nTuner section
(Note : μV at 75 Ω, 0 dBf = 1 x 10
Reception frequency range : FM 87.5 MHz - 107.9 MHz (for E3)
Effective sensitivity : FM 1.2μV (12.8dBf) (for E3)
50 dB sensitivity : MONO―2.8μV(20.2dBf)
S/N ratio (IHF-A) : MONO ― 70 dB (for E3)
Distortion : MONO ― 0.7 % (for E3)
PB / CB signal — 0.7 Vp-p, 75 Ω
PR / CR signal — 0.7 Vp-p, 75 Ω
–15
AM 520 kHz - 1710 kHz (for E3)
AM 18 μV (for E3)
STEREO ― 67 dB (for E3)
SRETEO ― 1.0 % (for E3)
W)
nWireless LAN section
Network type (wireless LAN standard) : Conforming to IEEE 802.11b
Security : WEP 64 bit, WEP 128 bit
Radio frequency : 2.4 GHz
No. of channels : 1 - 11 ch (for E3)
z1 The Wi-Fi® CERTIFIED Logo and the Wi-Fi CERTIFIED On-Product Logo
are registered trademarks of the Wi-Fi Alliance.
nBluetooth section
Communications system : Bluetooth Version 2.1 + EDR
Transmission power : Maximum 2.5 mW (Class 2)
Maximum communication range : Approx. 32.8 ft/10 m in line of sight
Frequency band : 2.4 GHz band
Modulation scheme : FHSS (Frequency-Hopping Spread Spectrum)
Supported proles : A2DP(Advanced Audio Distribution Prole)1.2
z2 The actual communication range varies depending on the inuence of
such factors as obstructions between devices, electromagnetic waves
from microwave ovens, static electricity, cordless phones, reception
sensitivity, antenna performance, operating system, application
software etc.
nGeneral
Power supply : (for E3) : AC 120 V, 60 Hz
Power consumption : 460 W
Power consumption in standby mode : 0.1 W
Power consumption in CEC standby mode : 0.5 W
Power consumption in network standby mode : 2.7 W
For purposes of improvement, specications and design are subject to
change without notice.
Conforming to IEEE 802.11g
Conforming to IEEE 802.11n
(Wi-Fi® compliant)z1
WPA/WPA2-PSK (AES)
WPA/WPA2-PSK (TKIP)
(Enhanced Data Rate)
AVRCP(Audio Video Remote Control Prole)1.4
11
Page 12
DIMENSION FOR AVR-S910W
Unit : in. (mm)
Weight : 20 lb 12 oz (9.4 kg)
1 1/4
(32)
(69)
2 11/16
11 5/16 (288)
3/4
(19)
17 1/16 (434)
6 (152)
2 3/8
1 3/4 (45)1 3/4 (45)
13 9/16 (344)
(60)
9/16
(15)
13 3/8 (339)
9 1/4 (235)
6 9/16 (167)
6 1/2 (165)
(54)
2 1/8
12
Page 13
CAUTION IN SERVICING (AVR-X2200W)
Initializing This Unit
Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB.
1. Press the power button to turn off the power.
2. While holding down buttons "
ZONE2 SOURCE
the power.
3. Release the buttons after conrming that the display ashes at 1-second intervals.
* The unit is initialized.
" and "
DIMMER
" simultaneously, press the power button to turn on
NOTE:
• If the unit fails to enter the service mode in step 3, repeat the procedure from step 1.
• Initializing the device restores the customized settings to the factory settings. Write down your settings in advance and
recongure the settings after initialization.
AVR-X2200W
SOURCE SELECT
ZONE2
PRESET CH
PHONES
TUNER
ZONE2
SOURCE
DIMMER S T A T U S
ON/OFF
DIMMERXZONE2 SOURCE
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
8U-110084S : EXTENSION UNIT KIT : 1Sets
8U-110136S : EXTENSION UNIT KIT : 1Sets
(See page 57)
Blu-rayCB L/S A T
QUICK SELECT
MEDIA
3214
PLAYER
MASTER VOLUME
ONLINE
SETUP MICAUX1 - HDMI
13
Page 14
CAUTION IN SERVICING (AVR-S910W)
Initializing This Unit
Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB.
1. Press the power button to turn off the power.
2. While holding down buttons "
TUNER PRESET CH +
on the power.
3. Release the buttons after conrming that the display ashes at 1-second intervals.
* The unit is initialized.
" and "
TUNE -
" simultaneously, press the power button to turn
NOTE:
• If the unit fails to enter the service mode in step 3, repeat the procedure from step 1.
• Initializing the device restores the customized settings to the factory settings. Write down your settings in advance and
recongure the settings after initialization.
AVR-S910W
SOURCE SELECT
TUNER
PRESET CH
CBL/SAT
1
PHONES
MOVIEINFOMUSIC GAME PURE
XTUNER PRESET CH +
SOUND MODE
Blu-ray
23
QUICK SELECT
TUNING
TUNEZONE2 ON/OFFZONE2 SOURCE
GAME
4
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
8U-110084S : EXTENSION UNIT KIT : 1Sets
8U-110136S : EXTENSION UNIT KIT : 1Sets
(See page 57)
MASTER VOLUME
BANDMODEDIMMER STATUS
ONLINE
SETUP MICAUX1 - HDMI
-
14
Page 15
DISASSEMBLY
• Remove each part following the ow below.
• Reassemble the removed parts in the reverse order.
• Read "Precautions During Work" before reassembling the removed parts.
• If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing
the work. Failure to shape the wires correctly may cause problems such as noise.
TOP COVER
FRONT PANEL ASSY
See "DISASSEMBLY"
1. FRONT PANEL ASSY
and "EXPLODED VIEW"
FRONT HDMI PCB
Ref. No. of EXPLODED VIEW : P 1
FRONT PCB
Ref. No. of EXPLODED VIEW : P 3
FUNCTION PCB
Ref. No. of EXPLODED VIEW : P 4
CNT PCB
Ref. No. of EXPLODED VIEW : P 5
F/H_GUIDE PCB
Ref. No. of EXPLODED VIEW : P 6
SMPS PCB
See "DISASSEMBLY"
6. SMPS PCB
and "EXPLODED VIEW"
SMPS PCB
Ref. No. of EXPLODED VIEW : P 8
RADIATOR ASSY
See "DISASSEMBLY"
2. RADIATOR ASSY
and "EXPLODED VIEW"
AMP PCB
Ref. No. of EXPLODED VIEW : P 7
GUIDE L PCB
Ref. No. of EXPLODED VIEW : P 17
TOP_GUIDE PCB
Ref. No. of EXPLODED VIEW : P 18
TRANS
See "DISASSEMBLY"
7. TRANS
and "EXPLODED VIEW"
POWER TRANS
Ref. No. of EXPLODED VIEW : 13
HDMI PCB
See "DISASSEMBLY"
3. HDMI PCB
and "EXPLODED VIEW"
HDMI PCB
Ref. No. of EXPLODED VIEW : P 13
VIDEO PCB
See "DISASSEMBLY"
4. VIDEO PCB
and "EXPLODED VIEW"
VIDEO PCB
Ref. No. of EXPLODED VIEW : P 19
MAIN PCB
See "DISASSEMBLY"
5. MAIN PCB
and "EXPLODED VIEW"
MAIN PCB
Ref. No. of EXPLODED VIEW : P 9
15
Page 16
Explanatory Photos for DISASSEMBLY
• For the shooting direction of each photos used in this manual, see the photo below.
• A, B, C and D in the photo below indicate the shooting directions of photos.
• The photographs with no shooting direction indicated were taken from the top of the unit.
• Photos of AVR-X2200W E3 are used in this manual.
The viewpoint of each photograph
(Shooting direction : X) [View from the top]
Shooting
direction: D
↓Shooting direction: B↓
↑Shooting direction: A↑
Front side
Shooting
direction: C
16
Page 17
1. FRONT PANEL ASSY
Proceeding : TOP COVER
(1) Remove the screws.
(2) Remove the screws. Remove the CORD HOLDERs and connector wires. Remove the FFC.
→
FRONT PANEL ASSY
FFCFFC
CORD HOLDER
N1008
x6
View from the bottom
CP4400
17
Page 18
2. RADIATOR ASSY
Proceeding : TOP COVER
(1) Remove the screws.
Shooting direction: CShooting direction: D
(2) Remove the screws. Remove the CORD HOLDERs and connector wires. Remove the FFC.
→
FRONT PANEL ASSY→RADIATOR ASSY
x7
View from the bottom
FFCFFC
CORD HOLDER
CP4400
N1008
(3) Remove the CORD HOLDERs and connector wires.
CP401
CP402
CORD HOLDER
CP403
CP405
18
Page 19
3. HDMI PCB
Proceeding : TOP COVER
(1) Remove the screws.
x2 E3 ONLY
(2) Cut the wire clamps, then remove the CORD HOLDERs and connector wires. Remove the FFC.
→
HDMI PCB
FFC
N1008
Shooting direction: A
CORD HOLDER x 6
FFC
N1033
CUT
x12
x25
x2
(3) Cut the wire clamp, then remove the connector.
CUT
N1014
N1016
N1020
N1039N1019
19
Page 20
4. VIDEO PCB
Proceeding : TOP COVER
(1) Remove the connector.
5. MAIN PCB
Proceeding : TOP COVER
(1) Remove the screws.
→
→
HDMI PCB
CN5000
HDMI PCB
→
→
VIDEO PCB
CN5000
VIDEO PCB
→
MAIN PCB
(2) Remove the screws.
View from the bottom
CP401
CP5003
x3
CP402CP401
from CP403
from CP405
x8
x2
20
Page 21
6. SMPS PCB
Proceeding : TOP COVER
7. TRANS
Proceeding : TOP COVER
See "EXPLODED VIEW" for instructions on removing the transformer (TRANS).
→
SMPS PCB
See "EXPLODED VIEW" for instructions on removing the SMPS PCB.
→
HDMI PCB
→
TRANS
21
Page 22
SPECIAL MODE
Special mode setting button (for AVR-X2200W)
No. 1 - 6 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power.
b
No. 7 : While holding down buttons "A" and "B" simultaneously, insert the AC plug into the wall outlet to turn on the power.
b
No.ModeButton A Button B Button CDescriptions
Version Display
1
(u-COM / DSP Error Display)
Selecting the Mode for Service-related
2
DIMMERSTATUS-
ZONE2
SOURCE
DIMMERSTATUS
TUNER
Protection history display mode
2-1
Check the Video/Audio path Mode↑--
2-2
Remote ID Setup Mode↑--
2-3
TUNER STEP Mode
2-4
(E3 and E2 model only)
Operation Info Mode↑--
2-5
User Initialization Mode
3
PRESET CH +--
↑--
TUNER
PRESET CH
TUNER
PRESET CH +-
-
Factory Initialization Mode
4
PANEL / REMOTE LOCK Selection Mode
5
PANEL LOCK Mode
5-1
(with Volume)
PANEL LOCK Mode
5-2
(without Volume)
PANEL LOCK mode is turned off↑--This function releases the PANEL LOCK.
5-3
Protection Pass Mode
6
ZONE2
SOURCE
TUNER
PRESET CH
+
DIMMER-
ZONE2
SOURCE
↑--
↑--
TUNER
PRESET CH
+
ZONE2
SOURCE
STATUS
TUNER
Forced USB All Device Write Mode
7
PRESET CH +STATUS-
Displays the version of rmware such as the main rmware or DSP.
Errors that have occurred are displayed.
(See page 24)
This is a display for turning on each service-related mode.
Service-related modes: No. 2-1 - No. 2-5
Displays the protection occurrence history.
(See page 50)
This is a special mode for service conrmation used during repair
work to simplify the conrmation work for the Audio channel /
video channel.
(See page 30)
If there are multiple DENON AV receivers in the same area, this
mode prevents other AV receivers from being operated concurrently with this device.
(See page 54)
Enables reception STEP of the ANALOG TUNER to be changed.
(See page 53)
Displays the accumulated operating time of the unit, the number
of times the power was switched on, and the number of occurrences of each protection.
(See page 52)
Initializes backup data.
(Settings for the Installer Setup are not initialized.)
Initializes backup data.
(The settings for the Installer Setup is also initialized.)
Start this unit in the PANEL/REMOTE LOCK selection mode so that
PANEL LOCK and Remote Lock can be switched between ON and
This function disables reception from all keys and encoders on the
front panel except the power button (including the volume).
This function disables reception from all keys and encoders on the
front panel except the power button and volume encoder.
Enables the power to be turned on when protection detection is
disabled.
(See page 55)
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
(See page 62)
SOURCE SELECT
X
PRESET CH -
TUNER
PRESET CH
PHONES
TUNER
PRESET CH +
ZONE2
ZONE2
ON/OFF
SOURCE
ZONE2
SOURCE
DIMMER S T A T U S
STATUSTUNER
DIMMER
22
Blu-rayCB L/S A T
QUICK SELECT
MEDIA
3214
PLAYER
MASTER VOLUME
ONLINE
SETUP MICAUX1 - HDMI
Page 23
Special mode setting button (AVR-S910W)
No. 1 - 6 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power.
b
No. 7 : While holding down buttons "A" and "B" simultaneously, insert the AC plug into the wall outlet to turn on the power.
b
No.ModeButton A Button B Button CDescriptions
Version Display
1
(u-COM / DSP Error Display)
Selecting the Mode for Service-related
2
DIMMERSTATUS-
TUNER
PRESET CH +TUNE -TUNE +
Displays the version of rmware such as the main rmware or DSP.
Errors that have occurred are displayed.
(See page 24)
This is a display for turning on each service-related mode.
Service-related modes: No. 2-1 - No. 2-5
Protection history display mode↑--
2-1
Displays the protection occurrence history.
(See page 50)
This is a special mode for service conrmation used during repair
Check the Video/Audio path Mode↑--
2-2
work to simplify the conrmation work for the Audio channel /
video channel.
(See page 30)
If there are multiple DENON AV receivers in the same area, this
Remote ID Setup Mode↑--
2-3
mode prevents other AV receivers from being operated concurrently with this device.
(See page 54)
TUNER STEP Mode
2-4
(E3 and E2 model only)
↑--
Enables reception STEP of the ANALOG TUNER to be changed.
(See page 53)
Displays the accumulated operating time of the unit, the number
Operation Info Mode↑--
2-5
of times the power was switched on, and the number of occurrences of each protection.
(See page 52)
User Initialization Mode
3
Factory Initialization Mode
4
TUNER
PRESET CH
-
TUNER
PRESET CH +TUNE --
TUNER
PRESET CH +-
Initializes backup data.
(Settings for the Installer Setup are not initialized.)
Initializes backup data.
(The settings for the Installer Setup is also initialized.)
Start this unit in the PANEL/REMOTE LOCK selection mode so that
PANEL / REMOTE LOCK Selection Mode
5
ZONE2
SOURCE
TUNER
PRESET CH +-
PANEL LOCK and Remote Lock can be switched between ON and
OFF.
(See page 28)
PANEL LOCK MODE : No. 5 - 1 - No. 5 - 3
PANEL LOCK Mode
5-1
(with Volume)
PANEL LOCK Mode
5-2
(without Volume)
PANEL LOCK mode is turned off↑--This function releases the PANEL LOCK.
5-3
Protection Pass Mode
6
Forced USB All Device Write ModeTUNE +
7
TUNER
PRESET CH
--
+
↑--
ZONE2
SOURCE
TUNER
PRESET CH +TUNE +
ZONE2
SOURCE
This function disables reception from all keys and encoders on the
front panel except the power button (including the volume).
This function disables reception from all keys and encoders on the
front panel except the power button and volume encoder.
Enables the power to be turned on when protection detection is
disabled.
(See page 55)
Mode used when this unit cannot be recovered.
-
Forcibly switches this unit to USB update mode.
(See page 62)
SOURCE SELECT
X
SOURCE
PRESET CH
PHONES
TUNER
TUNER
PRESET CH
Blu-ray
CBL/SAT
23
1
MOVIEINFOMUSIC GAME PURE
PRESET CH +
QUICK SELECT
SOUND MODE
TUNER
-
23
TUNEZONE2 ON/OFFZONE2 SOURCE
GAME
TUNE
BANDMODEDIMMER STATUS
ONLINE
4
TUNE +
DIMMER
-
MASTER VOLUME
SETUP MICAUX1 - HDMI
STATUSZONE2
Page 24
1. Version Display Mode
1.1. Actions
Version information is displayed when the device is started in this mode.
1.2. Starting up
While holding down buttons "DIMMER" and "STATUS" simultaneously, press the power button to turn on the power.
then press the "STATUS" button to display the information in section 1.3 on the display.
The version list is also displayed on GUI while the version is displayed on the display.
b
1.3. Display Order
Error information("See 1.4. Error display") → q Model destination information → w Firmware Package Version
→ e Main µ-com → r Main 1st Boot Loader → t DSP ROM → y Audio PLD → u Video PLD → i GUI SFLASH
→ o Ethernet 1st Boot Loader, Hardware ID → Q0 Ethernet 2nd Boot Loader, Rhapsody Flag
→ Q1 Ethernet IMAGE → Q2 Ethernet MAC ADDRESS information → Q3 BT MAC Address information
Model destination information :
q
FLD
A V R- S 9 10 WE 3*
FLD
A V R- X 2 20 0 WE3*
FLD
A V R- X 2 20 0 WE2*
FLD
A V R- X 2 20 0 WE1 C*
FLD
A V R- X 2 20 0 WJP*
Firmware Package Version:
w
FLD
P a ck a g e: * ** *
Main µ-com Version information :
e
FLD
* : Main version, #: Sub version
Main 1st Boot Loader :
r
FLD
DSP ROM :
t
FLD
Audio PLD :
y
FLD
Video PLD
u
FLD
M a in: * ** * # ## # *
M a inF B L: * *. * *
D S P: * *. * *
A u di oP LD : * *. * *
V i de oP LD : * *. * *
GUI SFLASH :
i
FLD
@ : Model code, $ : Brand code, \ : Region code, * : version
G U I: @@ $ \ * ** *
24
Page 25
Ethernet 1st Boot Loader, Hardware ID :
o
FLD
E t he r n etF B L
Press "
FLD
* * ** * * -b d
Ethernet 2nd Boot Loader, Rhapsody Flag :
Q0
FLD
Press "
FLD
Ethernet IMAGE :
Q1
FLD
Press "
FLD
Ethernet MAC ADDRESS information:
Q1
FLD
E t he r n etS B L
B * ** * * ** * * * ** - 0 A
E t he r n etI M G
I * ** * * ** * * * **
* N ETM A CA d dr e s s
STATUS
STATUS
STATUS
" button.
" button.
" button.
Press "
FLD
BT MAC ADDRESS information:
Q2
FLD
Press "
FLD
* * ** * * -* * * * **
* B TM A CA d dr e s s
* * ** * * -* * * * **
STATUS
STATUS
" button.
" button.
25
Page 26
1.4. Error display
See the table below for descriptions of the displayed errors and countermeasures for these.
If multiple errors occur, only one item is displayed.
Item is displayed. The priority order is w, e, r, t, y, u, q.
ConditionStatesDisplayTROUBLE SHOOTING
q
Firm Check
NG
w
IP SCALER NG
e
GUI Serial
Flash NG
r
DIR NG
t
DSP NG
y
EEPROM NG
The model name, brand name and region
information written in the rmware are
compared to the region settings in the
PCB. This error is displayed if the information does not match.
" ▲ " or " ▼ " is displayed as the rst character if the rmware is not correct (see the
illustrations on the right).
An error occurs in Loopback Test of the
DDR memory which is performed during
the initial setting of i/p Scaler (ADV8003).
During the initial setting of i/p Scaler (
ADV8003 ) , there is not the reply of the
Loopback Test result of the DDR memory .
If the Main CPU version is not supported
by the GUI Serial Flash (ADV8003),
This error is displayed if there is no response from the DIR.
The DSP FLAG0 port does not enter "Hi"
status while booting a DSP code even
after resetting DSP.
The DSP FLAG0 port does not enter "Hi"
status before issuing a DSP command.
Setting WRITE to "Lo" does not set ACK to
"Hi" during DSP data reading.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP data reading.
Setting WRITE to "Hi" does not set ACK to
"Hi" during DSP data writing.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP data writing.
An error occurred in a checksum of the
EEPROM(*** is a block address number).
F I R ME R R O R
–
M a i n: * * * * * * * *
–
D S P: * * . * *
–
A u d i oP L D : * * . * *
•
G U I: * * * * * * * *
I PS C A L E RE R R0 1
I PS C A L E RE R R0 2
G U IV E R .E R R O R
D I RE R R O R0 1
D S PE R R O R0 1
D S PE R R O R0 2
D S PE R R O R0 3
D S PE R R O R0 4
D S PE R R O R0 5
D S PE R R O R0 6
E 2 P R O ME R R * * *
• Check the resistor
for setting the region(R1524 / 1525
HDMI PCB).
• Write the rmware for
the correct region.
• Check the circuits
around the IP SCALER
(U1026, HDMI PCB) and
DDR2 (U1028/1029).
If there appear to be
no problems, U1026 or
U1028/1029 is faulty.
• Check the rmware
version.
• Check the DIR (U1040,
HDMI PCB) and surrounding circuits.
• Check the DSP (U1073,
HDMI PCB) and surrounding circuits.
26
Page 27
1.5. Version Display in the Setup Menu
Follow the steps below to display the rmware information.
(1) Press the "
SETUP
" button on the remote control.
(2) Select "General - Information - Firmware".
The version information is displayed as a 12-digit number as shown in the screenshot below.
General/Firmware
Version
XXXX - XXXX - XXXX
GUI Image
This 12-digit number comprises a part of the version number of each device and module.
These version numbers correspond to the 14-digit number as shown below.
Main
Sub
X X 3 8
X X X X X X 2 8
The 2nd digit from the right for Main
The 1th digit from the right for Main
The 2nd digit from the right for Sub
The 1st digit from the right for Sub
The 1st digit from the right for DSP
The 1st digit from the right for A.PLD
Info display
1 2 0 0 - 8 3 8 2 - 6 7 7 3
DSPX X X 2
A.PLD
V.PLD
GUIX X X X X X X 6
X X X 1
X X X 7
The 1st digit from the right for V.PLD
The 1st digit from the right for GUI
E.FBLX X X X X X
E.SBL B X X X X X X X X X X X X
E.IMG I X X X X X X X X 0 0 3 7
The 1st digit from the right for IMG
The 2nd digit from the right for IMG
The rmware version numbers and this 12-digit version information are written in the Service Information.
b
27
Page 28
2. PANEL / REMOTE LOCK Selection Mode
2.1. Actions
Switch the PANEL LOCK and REMOTE LOCK modes between on and off.
2.2. Starting up
While holding down buttons "
turn on the power.
Select the desired mode using the "
TUNER PRESET CH+
TUNER PRESET CH+
2.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
The setting with "*" is selected for each mode.
q
FLD
The buttons on the unit and the master volume knob does not function.
w
FLD
The buttons on the unit does not function.
STATUS
" button to set the currently displayed mode and restart the device.
F P /V O LLO C K *O N
F PLO C KO N
ZONE2 SOURCE
" and "
" button, then press the "
TUNER PRESET CH+
" simultaneously, press the power button to
STATUS
" button to conrm.
" button is pressed.
e
FLD
The PANEL LOCK mode is turned off.
r
FLD
The device cannot be operated by the remote control.
t
FLD
The REMOTE LOCK mode is turned off.
F PLO C KO F F
R CLO C KO n
R CLO C K* O F F
28
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3. Selecting the Mode for Service-related Operations
3.1. Actions
Select diagnostic mode (service path check mode), protection history display mode, or 232C standby clear mode.
3.2. Starting up
AVR-X2200W
While holding down buttons "
turn on the power.
AVR-S910W
While holding down buttons "
turn on the power.
Select the desired mode using the "
ZONE2 SOURCE
TUNER PRESET CH+
TUNER PRESET CH+
3.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
q
FLD
Service Path Check Mode:
The Video and Audio paths can be checked.
This function is convenient for conrming problem paths in the product and checking the paths
after repairing.
w
FLD
The protection history can be checked.
STATUS
" button to set the currently displayed mode and restart the device.
1 . SE R V IC EC HE C K
2 . PR O T EC T I O N
DIMMER
", "
STATUS
" and "
TUNE -
", "
" button, then press the "
TUNE +
" and "
TUNER PRESET CH+
" simultaneously, press the power button to
" simultaneously, press the power button to
STATUS
" button to conrm.
" button is pressed.
e
FLD
Switches from 232C standby mode to normal standby mode.
r
FLD
Operation Info for the unit can be checked.
t
FLD
Enables reception STEP of the ANALOG TUNER to be changed.
y
FLD
This function is for operating only the desired AV receiver.
3 . RS 2 3 2CR E SE T
4 . OPI N FO
5 . TU N E RF R QS E T
6 . RE M O TEI D
3.3. Canceling the selected mode
Press the power button to turn off the power.
29
Page 30
3.4. DIAGNOSTIC MODE (Service Path Check Mode)
3.4.1. Actions
This function is convenient for conrming problem paths in the product and checking the paths after repairing.
The Video and Audio paths can be checked.
The backup data is not rewritten.
3.4.2. Starting up
AVR-X2200W
While holding down buttons "
ZONE2 SOURCE
DIMMER
", "
" and "
STATUS
" simultaneously, press the power button to turn on the power.
AVR-S910W
While holding down buttons "
1.SERVICE CHECK
Select "
TUNED
The "
STEREO
", "
", then press the "
" and "
TUNER PRESET CH +
STATUS
RDS
" segments are lit in this mode.
TUNE -
", "
" and "
TUNE +
" simultaneously, press the power button to turn on the power.
" button to activate the diagnostic mode.
3.4.3. Canceling diagnostic mode
Press the power button to turn off the power.
3.4.4. Selecting items to check
Press the q button to switch between video items and audio items.
Press the w or e button to select the previous or next item.
Paths to be conrmedDisplay SettingsWhat to conrm
Analog
1
DIGITAL
(MAIN)
2
DIGITAL
(ZONE2)
3
HDMI
4
Analog AD
(MAIN)
5
g.01
g.02a
g.02b
g.03a
g.03b
g.04a
g.04b
g.05a
g.05b
A 0 1 : A N A L O GP A S S
A 0 2 : D I G I T A L
A 0 3 : D I G I T A L - Z 2
A 0 5 : H D M I
A 0 6 : A D
Input Source : CBL/SAT
Input Mode : Analog (xed)
Sound mode : DIRECT
Amp assign : Surround Back
MAIN ZONE : ON
ZONE2 : OFF
Input Source : CBL/SAT
Input Mode : DIGITAL (xed)
Sound mode : MULTI CH STEREO
Amp assign : Surround Back
Speaker Cong ALL Speaker = Small/SW=Yes(2ch)
MAIN ZONE ON
ZONE2 OFF
Input Source : NETWORK
Input Mode : Auto
Sound mode : STEREO
Amp assign : ZONE2
MAIN ZONE : ON
ZONE2 : ON
Input Source : CBL/SAT
Input Mode : HDMI (xed)
Sound mode : STEREO
Amp assign : Surround Back
MAIN ZONE : ON
ZONE2 : OFF
Input Source : CBL/SAT
Input Mode : Analog (xed)
Sound mode : MULTI CH STEREO
Vol 60dB
Amp assign : Surround Back
Speaker Cong ALL Speaker=Small/SW=Yes(2ch)
MAIN ZONE : ON
ZONE2 : OFF
・ Analog input ⇒ Speaker output (Front L/R)
(b The input source can be switched to any source except CBL/SAT.)
・ Digital input ⇒ Speaker output (Front L/R, Center, Surround L/R, Surround Back L/R)
・ Digital input ⇒ Pre OUT output (Front L/R, Center, Surround L/R, Surround Back L/R)
(b The input source can be switched to any source except CBL/SAT.)
・ Digital(PCM) input ⇒ Speaker output (Surround Back (ZONE2) L/R)
・ Digital(PCM) input ⇒ Pre OUT output (ZONE2 L/R)
・ HDMI input ⇒ Speaker output (Front L/R)
(b The input source can be switched to any source except CBL/SAT.)
・ Analog input ⇒ Speaker output (Front L/R, Center, Surround L/R, Surround Back L/R)
・ Analog input ⇒ Speaker output, SW(20Hz) (Front L/R, Center, Surround L/R, Surround Back L/R)
(b The input source can be switched to any source except CBL/SAT.)
(b Volume 60dB is the value when Relative settings are used. The value is -20 when Absolute settings are used)
30
Page 31
Paths to be conrmedDisplay SettingsWhat to conrm
Analog Amp Assign
(Amp Assign : ZONE2)
6
g.06
A 0 7 : A S S I G N - Z 2
3.4.5. Conrmation items for the video system
See the block diagram g.XXth.
Paths to be conrmedDisplay SettingsWhat to conrm
Analog Video pass
1
Video Convert
(Analog or HDMI ⇒ HDMI)
2
HDMI pass
(MAIN ZONE)
3
HDMI CEC
(Control Monitor : HDMI Monitor1)
4
g.07
g.08
g.09
g.10
V 0 1 : V I D E OP A S S
V 0 2 : V . C O N V E R T
V 0 3 : H D M IP A S S
V 0 4 : H D M IC E C
Input Source : CBL/SAT
Input Mode : Auto
Sound mode : STEREO
Z2 Source : Source
Vol 60dB
Amp assign : ZONE2
MAIN ZONE : ON
ZONE2 : ON
Input Source : CBL/SAT
Video Convert (IP Scaler) : OFF, All sources
MAIN ZONE ON
ZONE2 ON
Input Source : CBL/SAT
Video Convert (IP Scaler) : ON, All sources
IP Scaler : "Analog & HDMI", All sources
Resolution : "Auto", All sources
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
Video Convert (IP Scaler) : OFF, All sources
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
HDMI Control : ON
Control Monitor : Monitor1 (if checking the HDMI Monitor Out1)
MAIN ZONE ON
ZONE2 OFF
・ Analog input ⇒ Speaker output (Surround Back (ZONE2) L/R)
・ Analog input ⇒ Pre OUT output (ZONE2 L/R)
(b The input source can be switched to any source except CBL/SAT.)
(b Volume 60dB is the value when Relative settings are used. The value is -20 when Absolute settings are used)
(b The input source can be switched to any source except CBL/SAT.)
・ CVBS input ⇒ IP Scaler ⇒ HDMI output.
・ Component input ⇒ IP Scaler ⇒ HDMI output.
・ HDMI input ⇒ IP Scaler ⇒ HDMI output.
・ ETHERNET input ⇒ IP Scaler ⇒ HDMI output.
(b The input source can be switched to any source except CBL/SAT.)
・ HDMI input (MAIN function) ⇒ HDMI output(MAIN).
(b The input source can be switched to any source except CBL/SAT.)
・ When the power supply of a TV is put in the standby mode, make sure that the power supply of this unit is also put in the
standby mode.
(b The input source can be switched to any source except CBL/SAT.)
・ The ARC path can also be checked (check this using the TV input source).
HDMI Audio
(Audio : AVR)
5
HDMI Audio
(Audio : TV)
6
GUI
7
g.11a
g.11b
g.12
g.13
V 0 5 : H . A U D I O - A V R
V 0 6 : H . A U D I O - T V
V 0 7 : G U IM E N UO N
Input Source : CBL/SAT
HDMI Control : OFF
HDMI Audio : AVR (if checking the audio output from AVR)
HDMI Audio : TV (if checking the audio output from TV)・ HDMI input (PCM , DolbyDigital , DTS) ⇒ HDMI output (audio output from connected TV)
Input Source : CBL/SAT
Video Convert(IP Scaler) : ON, All sources
IP Scaler : "Analog & HDMI", All sources
Resolution : "AUTO", All sources
Setup Menu : ON
MAIN ZONE ON
ZONE2 OFF
This mode enables the unit to record and display the event when the THERMAL, ASO or DC protection is activated.
If protections have been activated multiple times, the latest protection operation is recorded.
3.5.2. Starting up
AVR-X2200W
· While holding down buttons "
turn on the power.
AVR-S910W
· While holding down buttons "
to turn on the power.
Select the "2. PROTECTION" using the "
ZONE2 SOURCE
TUNER PRESET CH+
TUNER PRESET CH +/-
DIMMER
", "
TUNE -
", "
STATUS
" and "
" and "
" button, then press the "
" simultaneously, press the power button to
PRESET +
" simultaneously, press the power button
STATUS
" button to conrm.
3.5.3. Protection information and displays
· Press the "
· The protection history can be checked.
(a) If no protections has occurred.
FLD
(b) ASO (if the last protection is ASO)
FLD
Cause : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
Note : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
If the power is turned on in the abnormal state, protection is activated after around 6 seconds and the power is turned off.
STATUS
" button in Protection History Display Mode.
N OPR O T EC T
P R T: A S O
connected.
DC output of the power amplier is abnormal.
connected.
(c) DC (if the last protection is DC)
FLD
P R T: D C
Cause : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
connected.
DC output of the power amplier is abnormal.
Note : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
connected.
If the power is turned on in the abnormal state, protection is activated after around 6 seconds and the power is turned off.
(d) THERMAL (if the last protection is THERMAL(A) or THERMAL(B) or THERMAL(E) or THERMAL(F))
FLD
P R T: T H ER M A LA
FLD
P R T: T H ER M A LB
FLD
P R T: T H ER M A LE
FLD
P R T: T H ER M A LF
Cause : Abnormal heat sink temperature.
If the power is turned on in the abnormal state, protection is activated after around 2 minutes and the power is turned off.
(e) Case of CURRENT (when the last protection incident is CURRENT protection)
FLD
: C UR R E NT
Caution : These protections may also be activated due to other factors such as disconnection of connectors or operations
around the microcomputer.
After viewing the above protection history, press the "
STATUS
50
" button to return to the normal display.
Page 51
3.5.4. Clearing the Protection History
There are two ways to clear the protection history.
(a) Activate Protection History Display Mode. Press the "
hold the "
FLD
Press and hold the "
FLD
The above message is displayed and the protection history is cleared.
FLD
(b) Initialize this unit. (See "Initializing This Unit" page 13)
Use the method in 3.5.4.(a) if you do not want to erase your settings from this unit.
b
DIMMER
" button for 3 seconds.
P R T: D C
DIMMER
P R T: C L EA R
N OPR O T EC T
STATUS
" button for 3 seconds.
" button to display the protection history. Press and
Warning Displays by POWER LED
If the power is turned off while a protection is being detected, the POWER LED ashes in red to warn you depending on
the protection status as follows.
(a) ASO/DC protection: Flashes at 0.5-second intervals (0.25 seconds lit, 0.25 seconds unlit)
(b) THERMAL (A/B) protection: Flashes at 2-second intervals (1 seconds lit, 1 seconds unlit)
3.6. 232C Standby Clear Mode (AVR-X2200W E3 only)
3.6.1. Actions
Switches from 232C standby mode to normal standby mode.
3.6.2. Starting up
While holding down buttons "
turn on the power.
Select the "3.RS232C RESET" using the "
rm.
FLD
3 . RS 2 3 2CR E SE T
ZONE2 SOURCE
TUNER PRESET CH +/-
DIMMER
", "
" and "
STATUS
" button, then press the "
" simultaneously, press the power button to
STATUS
" button then to con-
51
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3.6. Operation Info Mode
3.6.1. Actions
This mode enables the unit to display the accumulated operating time, power on count and each protection count.
3.6.2. Starting up
AVR-X2200W
· While holding down buttons "
turn on the power.
AVR-S910W
· While holding down buttons "
ton to turn on the power.
Select the "4. OP INFO" using the "
ZONE2 SOURCE
TUNER PRESET CH+
TUNER PRESET CH+ / -
DIMMER
", "
STATUS
" and "
TUNE -
", "
" button, then press the "
" and "
PRESET +
" simultaneously, press the power button to
" simultaneously, press the power but-
STATUS
" button to conrm.
3.6.3. Operations
Press the "
The following information is displayed in the following order.
(a) Accumulated operating time
FLD
↑ Time display
"
STATUS
" button after starting up this device in Operation Info mode.
O PTi m eH
STATUS
"
(b) Power on count
FLD
P . OnT i me
↑ Count display
"
(c) DC / ASO Protection count
FLD
D C :/ A S O:
"
(d) Thermal Protection (A/B) count
FLD
T H MA :/ B :
"
(e) Thermal Protection (E/F) count
FLD
T H ME :/ F :
"
(f) Thermal Protection count
FLD
C u rr e n t:
STATUS
STATUS
STATUS
STATUS
"
"
"
"
"
(Returns to normal display)
STATUS
"
52
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3.7. TUNER STEP mode
(E2 / E3 only)
3.3.1. Actions
This is a special mode for enabling reception STEP of the ANALOG TUNER to be changed.
3.7.2. Starting up
AVR-X2200W
· While holding down buttons "
turn on the power.
AVR-S910W
· While holding down buttons "
ton to turn on the power.
Select the "
5. TUNER FRQ SET
ZONE2 SOURCE
TUNER PRESET CH+
" using the "
TUNER PRESET CH +/-
DIMMER
", "
TUNE -
", "
" and "
" and "
STATUS
" button, then press the "
" simultaneously, press the power button to
PRESET +
" simultaneously, press the power but-
3.7.3. Displays
Start up this unit in TUNER STEP mode, select the desired option using the "
using the "
The following information is displayed in the following order.
(a) AM9 kHz / FM50 kHz is selected
FLD
"
STATUS
" button.
<AM 9 / FM 5 0>
TUNER PRESET CH+
" "
TUNER PRESET CH-
"
TUNER PRESET CH +/-
STATUS
" button to conrm.
" button, then enter
(b) AM10 kHz / FM200 kHz is selected
FLD
"
(c) Press the power button to turn off the power.
(d) Press the power button to turn on the power.
<A M1 0 / FM 2 0 0>
STATUS
"
53
Page 54
4. Remote ID Setup Mode
4.1. Actions
This function allows only the desired AV receiver to be operated if multiple DENON AV receivers are used in the same
room.
4.2. Starting up
AVR-X2200W
· While holding down buttons "
turn on the power.
AVR-S910W
· While holding down buttons "
to turn on the power.
Select the "
6. REMOTE ID
ZONE2 SOURCE
TUNER PRESET CH+
" using the "
TUNER PRESET CH +/-
4.3. Operations
(1) When Remote ID Setup mode is activated, the following message is displayed.
FLD
R E MO T EID?
DIMMER
", "
", "
STATUS
" and "
TUNE -
" button, then press the "
" and "
TUNE +
" simultaneously, press the power button to
" simultaneously, press the power button
STATUS
" button to conrm.
(2) Press the desired "
ButtonDisplay
QUICK SELECT 1
QUICK SELECT 2
QUICK SELECT 3
QUICK SELECT 4
(3) Press the power button to turn off the power.
(4) Press the power button to turn on the power.
QUICK SELECT 1 - 4
Only "
b
The remote ID of the remote control supplied with this unit cannot be changed.
b
s
NOTE :
If the ID of the unit and remote control do not match, "
control is used
(*: own remote control ID).
QUICK SELECT 1 - 4
R E M O T EI D1
R E M O T EI D2
R E M O T EI D3
R E M O T EI D4
" and the POWER button on the unit can be used in Remote ID Setup Mode.
" button.
AVAMP
" appears on the display of the unit when the remote
z
s
54
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5. Protection Pass Mode
5.1. Actions
• This mode allows the power to be turned on without activating protections.
• This mode functions in the same way as normal power-on, except that protections are not activated.
5.2. Operations
AVR-X2200W
· While holding down buttons "
power button to turn on the power.
AVR-S910W
· While holding down buttons "
er button to turn on the power.
The device returns to the normal display message after the following is displayed.
FLD
P r ot e c ti o nPa s s
This is displayed for 5 seconds before returning to the normal display.
TUNER PRESET CH +
ZONE2 SOURCE
", "
ZONE2 SOURCE
", "
TUNER PRESET CH +
" and "
" and "
STATUS
TUNE +
" simultaneously, press the
" simultaneously, press the pow-
6. CY920 Reboot Mode
6.1. Actions
• The CY920 is restarted after CY920 hang up.
• The CY920 can be restarted even in the network standby setting.
(1) Turn the "
(2) While the power is on, hold down buttons "
onds.
Display during CY920 reboot
FLD
(4) Returns to the normal display.
NOTE :
• After rebooting CY920, the same operation is not accepted for 1 minute.
• Reception is prohibited during update, save and load.
MAIN ZONE
" button on and set the input source to NETWORK.
TUNER PRESET CH +
N e tw o r kR e st a r t
" and "
TUNER PRESET CH -
" for at least 3 sec-
55
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7. CY920 Initialization Mode
7.1. Actions
The following items are initialized.
(1) Favorites
(2) Quick Select
(3) Presets
(4) Internet Radio Recently Played
(5) Flickr contacts
(6) User ID
(7) Resume Playback station
7.2. Operations
AVR-X2200W
· While the power is on, hold down buttons "
AVR-S910W
· While the power is on, hold down buttons "
Initializing Display
FLD
I n it i a li z i n g
FLD
I n it i a li z i n g.
FLD
I n it i a li z i n g. .
ZONE2 SOURCE
TUNER PRESET CH +
" and "
DIMMER
" and "
" for at least 3 seconds.
TUNE -
" for at least 3 seconds.
FLD
I n it i a li z i n g. . .
Complete Display
FLD
This is displayed for 5 seconds before returning to the normal display.
Failed Display
FLD
C o mp l e te d
F a il e d
56
Page 57
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
CAUTION : Incorrect connections may cause malfunction.
• Connection of Jig for HDMI PCB
---Items to Be Prepared---
8U-110084S : EXTENSION UNIT KIT : 1Sets
8U-110136S : EXTENSION UNIT KIT : 1Sets
Insulation sheet (Not supplied) : 2 sheets
Ground lead (Not supplied) : 2 pc
-Procedures-
(1) Remove the screws.
x2 E3 ONLY
(2) Remove the connector PCB.
N1014
N1016
N1020
Shooting direction: A
N1039N1019
x12
x25
x2
CN5000
CN5000
57
Page 58
(3) Remove the HDMI PCB from the chassis and turn it over.
Place an insulation sheet larger than the PCB underneath the HDMI PCB.
Connect the earth of the PCB to the chassis using an earth wire, etc.
PROCEDURE AFTER REPLACING THE MICROPROCESSOR, ETC.
The procedure after replacing the u-COM (microprocessor), ash ROM, etc. is as follows.
Proce-
PCB NameRef. No.Description
HDMIU1018
HDMIU1025
HDMIU1027
HDMIU1041
MODULE30
DIGITALU602
1 The rmware for the CY920 MODULE is written to the INTERNAL ROM of the CY920 and the IC501 (EXTERNAL ROM) of the DIGITAL
b
circuit board.
CY920 Error
"
differing from that of the EXTERNAL ROM.
In this case, see "Update Procedure in the Event of a CY920 Error".
(This does not require special operations such as pushing multiple buttons at the same time. The rmware also cannot be updated via
DPMS.)
Procedure after Replacement
A : The software has been written. The software is not written at the time of replacement.
B : The software has been written. The software may need to be rewritten by version updates. Check the version.
C : The software has not been written. The software needs to be written after replacement.
See "Firmware Update Procedure" for information on writing the software.
D : The software has been written. Be sure to rewrite with the latest software for your service region.
See "Firmware Update Procedure" for information on writing the software.
" appears in the display if the DIGITAL PCB or the CY920 is replaced, as this results in the version of the INTERNAL ROM
NOTE : Remove the LAN cable from this unit when performing updates.
Download firmware
in USB flash drive.
1.5. Start the update
AVR-X2200W
While holding down buttons "
the power.
AVR-S910W
While holding down buttons "
power.
TUNER PRESET CH +
ZONE2 SOURCE
" and "
" and "
TUNE +
STATUS
" simultaneously, press the power button to turn on
" simultaneously, press the power button to turn on the
1.6. Display during USB update
After around half minutes, display shows the following message.
Display
FLD
U S BU p da t eSt a r t
1.7. Press the "ENTER" key on the remote control unit or this unit
Then start Firmware Update.
Display
FLD
U p da t e Fi l e C he c k
61
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1.8. The rmware update nishes.
When the update is completed, the following message appears on the display, then the unit returns to the normal status.
Display
FLD
U p da t i ng C o m pl e t e
---Cautions on Firmware Update---
• Never remove the USB memory before the update is nished.
• Never turn off the power before the update is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Note down the settings before updating, and set them again after updating.
1.9. Forced USB All Device Write Mode
1.9.1. Actions
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
1.9.2. Operations
AVR-X2200W
While holding down buttons the "
turn the power on.
AVR-S910W
While holding down buttons the "
power on.
TUNER PRESET CH +
ZONE2 SOURCE
" and "
" and "
TUNE +
STATUS
" buttons simultaneously, insert the AC plug to
" buttons simultaneously, insert the AC plug to turn the
1.9.3. The rmware update nishes.
Returns to the normal status after update is completed.
1.10. Update Procedure in the Event of a CY920 Error
1.10.1. Actions
Perform the following update procedure if "
placing the DIGITAL PCB or the CY920.
CY920 Error
" appears in the display when the power is turned on after re-
1.10.2. Operations
(1) Remove the AC power plug and turn off the power.
(2) Copy the update le to a USB memory device and insert the USB memory device in the USB port.
(3) Insert the AC plug and turn on the power.
(4) The update starts automatically after "
Display
FLD
U p da t e Fi l e C he c k
(5) The rmware update nishes.
Display
FLD
U p da t eCo m p le t e
The unit restarts after the update is nished.
(6) After the update, check that "CY920 Error" is no longer displayed, and check the version of the new rmware.
See "1. Version Display Mode" (page 24 ).
CY920 Error
" appears in the display.
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1.10. About the error codes
See the table below for error codes and details of faults when the rmware is updated through USB memory.
Error
Code
01
02
03
04
05
08
09
USB Update Error DisplayDetails of Error codeRemedies
C o n n e c t i o n F a i l 0 1
F i l e s N o t F o u n d0 2
N o t M a t c h F i r m0 3
C o n n e c t i o n F a i l 0 4
C o n n e c t i o n F a i l 0 5
C o n n e c t i o n F a i l 0 8
C o n n e c t i o n F a i l 0 9
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Failed to obtain the entire Firmware information.
Time Out while obtaining the
entire Firmware information.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
Start the USB Update again.
Start the USB Update again.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
0A
C o n n e c t i o n F a i l 0 A
0B
F i l e s N o t F o u n d0 B
0D
C o n n e c t i o n F a i l 0 D
10
U p d a t i n gf a i l1 0
11
U p d a t i n gf a i l1 1
12
U p d a t i n gf a i l1 2
13
E r a s ef a i l1 3
14
U p d a t i n gf a i l1 4
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Received value with the invalid
Package Version.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Failed in Block Erase before rewriting Main.
Failed in Block Erase while rewriting Main.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
63
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Error
Code
15
16
USB Update Error DisplayDetails of Error codeRemedies
U p d a t e C h e c k N G1 5
U p d a t i n gf a i l1 6
Error in Verify after rewriting Main
(Check Sum Error).
Setup failure of the XModem
transfer method.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
20
C o n n e c t i o n F a i l 2 0
21
F i l e s N o t F o u n d2 1
22
N o t M a t c h F i r m2 2
23
C o n n e c t i o n F a i l 2 3
24
C o n n e c t i o n F a i l 2 4
25
C o n n e c t i o n F a i l 2 5
26
D o w n l o a df a i l2 6
27
C o n n e c t i o n f a i l 2 7
Unable to detect USB after SBL
Mode.
No Firmware File in USB after SBL
Mode.
After SBL Mode, the Firmware File
in the USB does not support your
model and area.
Failed to obtain the entire Firmware information after SBL Mode.
Time Out while obtaining the
entire Firmware information after
SBL Mode.
Failed to transit to SBL Mode.
Time Out in Download (writing to
SDRAM) for Firmware Download.
Failed to write to EEPROM after
SBL Mode.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
Start the USB Update again.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
36
C o n n e c t i o n F a i l 3 6
37
F i l e s N o t F o u n d3 7
38
N o t M a t c h F i r m3 8
39
C o n n e c t i o n F a i l 3 9
3A
C o n n e c t i o n F a i l 3 A
3B
F i l e s N o t F o u n d3 B
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Time Out in USB Check.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
64
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Page 65
Error
Code
3C
3D
3F
USB Update Error DisplayDetails of Error codeRemedies
U p d a t i n gf a i l3 C
U p d a t i n gf a i l3 D
C o n n e c t i o n F a i l 3 F
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Failed to transit to SBL Mode.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
50
C o n n e c t i o n F a i l 5 0
51
C o n n e c t i o n F a i l 5 1
52
N o t M a t c h F i r m5 2
54
U p d a t i n gf a i l5 4
55
U p d a t i n gf a i l5 5
56
C o n n e c t i o n F a i l 5 6
57
F i l e s N o t F o u n d5 7
5A
C o n n e c t i o n F a i l 5 A
5B
U p d a t i n gf a i l5 B
5C
U p d a t i n gf a i l5 C
5D
U p d a t i n gf a i l5 D
5E
U p d a t i n gf a i l5 E
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Invalid DeviceID in response or
no response from Sub for the "C"
command.
NACK received in response or
no response from Sub for the "L"
command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
65
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Error
Code
5F
60
61
62
63
64
80
81
82
83
84
85
86
A2
USB Update Error DisplayDetails of Error codeRemedies
U p d a t i n gf a i l5 F
U p d a t i n gf a i l6 0
U p d a t e C h e c k N G6 1
U p d a t i n gf a i l6 2
U p d a t i n gf a i l6 3
U p d a t i n gf a i l6 4
U p d a t i n gf a i l8 0
U p d a t i n gf a i l8 1
U p d a t i n gf a i l8 2
U p d a t i n gf a i l8 3
U p d a t i n gf a i l8 4
U p d a t i n gf a i l8 5
U p d a t i n gf a i l8 6
C o n n e c t i o n F a i l A 2
Setup failure of the XModem
transfer method.
NACK received in response or
no response from Sub for the "P"
command.
Mismatched Check Sum in response or no response from Sub
for the "I" command.
Failed to start up Sub in Power On
sequence during Update.
Failed to transit to Application
Mode.
Failed to transit to Boot Loader
Mode.
Write Enable Latch Bit not set in
Read after issuing the "WREN"
command.
Block Erase failed in Read after
issuing the "BE" command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (Packet No
Error).
Abnormal data in Update Packet
received from CY920 (Data Length
/ Data No).
Mismatched Check Sum in Check
Sum comparison after rewriting.
Unable to detect USB.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
66
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Error
Code
A3
A4
A6
A7
AE
AF
B1
B2
B3
B4
B5
F i l e s N o t F o u n dA 3
N o t M a t c h F i r mA 4
U p d a t i n gf a i lA 6
U p d a t i n gf a i lA 7
C o n n e c t i o n F a i l A E
F i l e s N o t F o u n dA F
C o n n e c t i o n F a i l B 1
U p d a t i n gf a i lB 2
U p d a t i n gf a i lB 3
U p d a t i n gf a i lB 4
U p d a t i n gf a i lB 5
USB Update Error DisplayDetails of Error codeRemedies
This unit automatically retries the
request several times. Wait until the
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Time Out in Download (writing to
SDRAM) for Firmware Download.
Error notication received after
rewriting the CY920 Firm.
Error in Firmware Update (Time
Out).
Failed to transit to Boot Loader
Mode.
Failed to transit to Application
Mode.
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
---Checking the rmware version after updating--After updating the rmware, check the version. See "1. Version Display Mode" (page 24).
67
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1.11. Device display during the rmware update
Display the device being updated and the update progress.
Target deviceUSB Update DisplayError code when an error occurs
---Checking the Firmware Version After the Update---
After updating the rmware, check the version. See "1. Version Display Mode" (page 24).
68
Page 69
2. Updating via DPMS
Download the latest rmware from our website and update the rmware.
2.1. Network Connection
(1) System Requirements
• Internet Connection by Broadband Circuit
• Modem
• Router
• Ethernet cable (CAT-5 or greater is recommended)
(2) Setting
Internet
Computer
Modem
ComputerLAN port / Ethernet connector
Router
To WAN port
To LAN port
To LAN port
Ethernet connector of this Unit
2.2. Check and update the rmware
Check if there is a rmware update available. It is also possible to check approximately how long the update will take.
(1) Press the "
(2) Press the cursor button to select "General" → "Firmware" → "Update" → "Check for Update".
(3) Press the "
• The latest version of the rmware uploaded to the web is displayed.
• If the latest rmware version is on the web, proceed to (4).
• If the latest rmware is already installed, press the "
(4) Select "Start" using the cursor buttons, and then press "
• The power display lights in red and the GUI screen display disappears during the update.
The remaining time of the update is shown on the display of the unit.
• Returns to the normal status after the update is completed.
---Cautions on Firmware Update---
• For the update procedure, a proper broadband Internet connection environment and settings are required.
• Do not turn off the power until updating is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Note down the settings before updating, and set them again after updating.
SETUP
" button on the remote control to display the GUI menu.
ENTER
" button.
SETUP
ENTER
" button to exit the menu.
".
69
Page 70
2.3. About the error codes
See the following table for details on the error code display, details of the error code, remedies when updating the rmware via DPMS. (DPMS : D&M Product Management Server)
Error
Code
01
02
03
04
05
06
07
DPMS Update Error DisplayDetails of Error codeRemedies
L o g i nf a i l e d0 1
S e r v e ri sb u s y 0 2
C o n n e c t i o n F a i l 0 3
C o n n e c t i o n F a i l 0 4
C o n n e c t i o n F a i l 0 5
C o n n e c t i o n F a i l 0 6
C o n n e c t i o n F a i l 0 7
Failed to log in to DPMS.
Line etc. is congested when logging in to DPMS.
Connection to DPMS failed.
Failed to obtain the entire Firmware information.
Time Out while obtaining the
entire Firmware information.
Failed to obtain the individual
Firmware information.
Time Out while obtaining the
individual Firmware information.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
08
C o n n e c t i o n F a i l 0 8
09
C o n n e c t i o n F a i l 0 9
0A
D o w n l o a df a i l0 A
0B
D o w n l o a df a i l0 B
0C
D o w n l o a df a i l0 C
0D
C o n n e c t i o n F a i l 0 D
0E
C o n n e c t i o n F a i l 0 E
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Received value with the invalid
Package Version.
Connection to DPMS failed.
(Cannot get NTP)
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
10
U p d a t i n g f a i l1 0
11
U p d a t i n g f a i l1 1
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
70
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Page 71
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
12
U p d a t i n g f a i l1 2
13
E r a s ef a i l1 3
14
U p d a t i n g f a i l1 4
15
U p d a t e C h e c k N G1 5
16
U p d a t i n g f a i l1 6
20
C o n n e c t i o n F a i l 2 0
21
C o n n e c t i o n F a i l 2 1
Abnormal data in Update Packet
received from CY920 (Packet No
Error).
Failed in Block Erase before rewriting Main.
Failed in Block Erase while rewriting Main.
Error in Verify after rewriting Main
(Check Sum Error).
Setup failure of the XModem
transfer method.
After SBL Mode IP Address acquisition failure (AutoIP).
After SBL Mode IP Address acquisition failure (Time Out).
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
22
L o g i nf a i l e d2 2
23
S e r v e ri sb u s y 2 3
24
C o n n e c t i o n F a i l 2 4
25
C o n n e c t i o n F a i l 2 5
26
D o w n l o a df a i l2 6
27
C o n n e c t i o n F a i l 2 7
36
L o g i nf a i l e d3 6
DPMS login incorrect notication
after SBL.
DPMS congestion notication
after SBL.
DPMS connection failure notication after SBL.
Failed to transit to SBL Mode.
Error in Firmware Download (Time
Out).
Failed to write to EEPROM after
SBL Mode.
DPMS login incorrect notication.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Initialize the unit and try updating
again.
Check the network connection. Carry
out the update in an environment that
has little network load.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
37
S e r v e ri sb u s y 3 7
38
C o n n e c t i o n F a i l 3 8
DPMS congestion notication.
DPMS connection failure notication.
71
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Page 72
Error
Code
39
DPMS Update Error DisplayDetails of Error codeRemedies
C o n n e c t i o n F a i l 3 9
DPMS connection Time Out Error.
Check the network connection. Carry
out the update in an environment that
has little network load.
3A
D o w n l o a df a i l3 A
3B
D o w n l o a df a i l3 B
3C
D o w n l o a df a i l3 C
3D
C o n n e c t i o n F a i l 3 D
3E
C o n n e c t i o n F a i l 3 E
3F
C o n n e c t i o n F a i l 3 F
S u b* * * m i n
50
L o g i nf a i l e d5 0
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
After SBL Mode IP Address acquisition failure (AutoIP).
After SBL Mode IP Address acquisition failure (Time Out).
Failed to transit to SBL Mode.
DPMS login incorrect notication.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Carry out the update in an environment
that has little network load.
51
S e r v e ri sb u s y 5 1
52
C o n n e c t i o n F a i l 5 2
54
U p d a t i n gf a i l5 4
55
U p d a t i n gf a i l5 5
56
D o w n l o a df a i l5 6
57
D o w n l o a df a i l5 7
58
D o w n l o a df a i l5 8
DPMS congestion notication.
DPMS connection failure notication.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
5A
C o n n e c t i o n F a i l 5 A
Invalid DeviceID in response or
no response from Sub for the "C"
command.
72
Turn off and on the power. Updating
starts automatically.
Page 73
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
5B
U p d a t i n gf a i l5 B
5C
U p d a t i n gf a i l5 C
5D
U p d a t i n gf a i l5 D
5E
U p d a t i n gf a i l5 E
5F
U p d a t i n gf a i l5 F
60
U p d a t i n gf a i l6 0
61
U p d a t e C h e c k N G6 1
NACK received in response or
no response from Sub for the "L"
command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Setup failure of the XModem
transfer method.
NACK received in response or
no response from Sub for the "P"
command.
Mismatched Check Sum in response or no response from Sub
for the "I" command.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
62
U p d a t i n gf a i l6 2
80
U p d a t i n gf a i l8 0
81
U p d a t i n gf a i l8 1
82
U p d a t i n gf a i l8 2
83
U p d a t i n gf a i l8 3
84
U p d a t i n gf a i l8 4
85
U p d a t i n gf a i l8 5
Failed to start up Sub in Power On
sequence during Update.
Write Enable Latch Bit not set in
Read after issuing the "WREN"
command.
Block Erase failed in Read after
issuing the "BE" command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Setup failure of the XModem
transfer method.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
86
U p d a t i n gf a i l8 6
A0
C o n n e c t i o n F a i l A 0
Mismatched Check Sum in Check
Sum comparison after rewriting.
IP Address acquisition failure
(AutoIP).
73
Turn off and on the power. Updating
starts automatically.
Check the network connection. Carry
out the update in an environment that
has little network load.
Page 74
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
A1
C o n n e c t i o n F a i l A 1
A2
L o g i nf a i l e dA 2
A3
S e r v e ri sb u s y A 3
A4
C o n n e c t i o n F a i l A 4
A6
U p d a t i n gf a i lA 6
A7
U p d a t i n gf a i lA 7
AE
D o w n l o a df a i lA E
IP Address acquisition failure
(Time Out).
DPMS login incorrect notication.
DPMS congestion notication.
DPMS connection failure notication.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
AF
D o w n l o a df a i lA F
B0
D o w n l o a df a i lB 0
B1
D o w n l o a df a i lB 1
B2
U p d a t i n gf a i lB 2
B3
U p d a t i n gf a i lB 3
B4
U p d a t i n gf a i lB 4
B5
U p d a t i n gf a i lB 5
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Error in Firmware Download (Time
Out).
Error notication received after
rewriting the CY920 Firm.
Error in Firmware Update (Time
Out).
Failed to transit to Boot Loader
Mode.
Failed to transit to Application
Mode.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Initialize the unit and try updating
again.
Initialize the unit and try updating
again.
74
Page 75
Device display during the rmware update
Display the device being updated and the update progress.
Target deviceDPMS Update DisplayError code when an error occurs
Main CPU
Sub
Audio PLD
VIDEO PLD
DSP
GUI Serial Flash
CY920 second Boot Loader
L1
M a i n : * * %* * * m i n
L1
S u b: * * %* * * m i n
L1
A P L D : * * %* * * m i n
L1
V P L D : * * %* * * m i n
L1
D S P 1 : * * %* * * m i n
L1
G U I: * * %* * * m i n
L1
E S B L : * * %* * * m i n
10 - 16
36 - 3F
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A
62
80 - 86
A0 - A4
A6 - A7
AE - B5
CY920 Image
CY920 Image (Emergency
Mode)
L1
E I M G : * * %* * * m i n
L1
U p d a t er e t r y
---Checking the Firmware Version After the Update---
After updating the rmware, check the version.
See "1. Version Display Mode" (page 24).
A0 - A4
A6 - A7
AE - B5
–
75
Page 76
ADJUSTMENT
Adjusting Idling Current
1. Preparation
(1) Prepare a DC voltmeter.
(2) Place the unit under normal usage conditions, away from highly ventilated areas such as next to an air conditioning
machine or electric fan.
The set requires an ambient temperature of 15℃ to 30℃ and standard humidity.
(3) Settings of This Unit
• POWER (Power source switch) STANDBY
• SPEAKER (Speaker terminal) No load
(Do not connect equipment such as speakers or dummy resistors.)
2. Adjustment Procedure
(1) Remove the top cover and turn VR401(ALL Channel) of the AMP PCB counterclockwise(c) as far as possible.
(2) Connect the DC Voltmeter to the test points.
FRONT-Lch : TP401
FRONT-Rch : TP402
CENTER ch : TP403
SURROUND-Lch : TP404
SURROUND-Rch : TP405
SURROUND-BACK Lch : TP406
SURROUND-BACK Rch : TP407
(3) Connect the power cord to an outlet. Next, press the power button to turn on the power.
(4) Set this unit as follows.
MASTER VOLUME : "---" (c min.) : turn counterclockwise to the lowest position.
SPEAKER (Speaker terminal) : No load
(Do not connect equipment such as speakers or dummy resistors.)
MODE : MCH STEREO
FUNCTION : DVD
(5) Turn VR401 clockwise (x) and adjust the voltage of the test point to "
(6) 10 minutes after the preliminary adjustment, turn VR401 and set the voltage to "
(7) Adjust the variable resistance of each channel using the same method.
4 Audio is output when “Subwoofer Mode” in the menu is set to “LFE+Main”. (v p. 204)
ContentsConnectionsPlaybackSettingsTipsAppendix
Sound modes and surround parameters
Virtual
SSSS
1 - z6 : “Sound modes and surround parameters” (v p. 259)
Contents
ConnectionsPlaybackSettingsTipsAppendix
S This indicates the audio output channels or surround parameters that can be set.
D This indicates the audio output channels. The output channels depend on the settings of “Speaker Config.”. (v
Channel output
Sound mode
Direct/Pure Direct (2-channel)
Direct/Pure Direct (Multi-channel)
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
A signal for each channel contained in an input signal is output as audio.
z1
z2 Audio is not output when “Speaker Config.” - “Surr. Back” in the menu is set to “1 spkr”. (v
Audio is output when the set sound mode name contains “+ Dolby Surround”.
Direct/Pure Direct (2-channel) z5Sz6SS
Direct/Pure Direct (Multi-channel) z5SSSSS
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
5, z7 - z10: “Sound modes and surround parameters” (v p. 259)
ContentsConnectionsPlaybackSettingsTipsAppendix
1
This item can be selected when a Dolby Digital, Dolby Digital Plus, Dolby TrueHD or Dolby Atmos signal is played.
10
This item can be set when the input signal is analog, PCM 48 kHz or 44.1 kHz.
ContentsConnectionsPlaybackSettingsTipsAppendix
Direct/Pure Direct (2-channel) z5
Direct/Pure Direct (Multi-channel) z5
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
z
Room SizeCenter SpreadDTS Neural:X
Surround Parameter
SSSSSS
SSSSS
SSSSSS
SSSSSS
SSSSSS
SSSSSS
z
This item can be selected when a Dolby TrueHD, Dolby Digital or DTS signal is played.
z2
This item can be selected when a DTS:X signal that is compatible with the Dialog Control function is input.
z3
This item can be selected when a Dolby Digital or DTS signal or DVD-Audio is played.
z4
During playback in Pure Direct mode, the surround parameters are the same as in Direct mode.
z5
z6 This setting is available when “Subwoofer Mode” in the menu is set to “LFE+Main”. (v
z7 This item cannot be set when “Dynamic EQ” is set to “On”. (v
z8
This item cannot be set when Audyssey
z9
This item cannot be set when “MultEQ
®
Setup (Speaker Calibration) has not been performed.
®
XT” is set to “Off”. (v p. 161)
p. 161)
p. 204)
z
Tone
z7
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
MultEQ® XTz8Dynamic EQz9Dynamic Volume
Audyssey
z9
Restorer
z10
78
Page 79
Types of input signals, and corresponding sound modes
F This indicates the default sound mode.
FFF
SF
1 – z7 : “Types of input signals, and corresponding sound modes” (v p. 262)
ContentsConnectionsPlaybackSettingsTipsAppendix
SSSSSSSSSSSSS
S SSSSSSSSSSSSS
S SSSSSSSSSSSSS
SSS
SSS
SSS
SSS
SSS
SSS
F SSSSSSSSSSSSS
2, z8 – z10 : “Types of input signals, and corresponding sound modes” (v p. 262)
ContentsConnectionsPlaybackSettingsTipsAppendix
1
This item can be selected when using any of the Surround Back, Front Height, Top Front, Top Middle, Front Dolby or Surround Dolby speaker.
10
This can be selected when the Dolby Atmos signal contains the Dolby TrueHD or Dolby Digital Plus signal.
Multi Ch In
Multi Ch In + Dolby Surround
Multi Ch In 7.1
Multi Ch In + Neural:X
Direct
Direct
Pure Direct
Pure Direct
Original sound mode
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
Stereo
Stereo
z
z2F
z2F
Analog /
z2Sz9
Dolby
Analog /
PCM
SF
2-channel signalMulti-channel signal
Digital
PCM
(+/HD)
Sz8
S SSSSSSSSSSz10
S SSSSSSSSSSz10
S SSSSSSSSSSz10
S SSSSSSSSSSz10
S SSSSSSSSSSz10
S SSSSSSSSSSz10
Digital
(+/HD)
Dolby
DTS
(-HD)
DTS
(-HD)
PCM
Multi
PCM
Multi
F
S
S
DTS:X DTS-HD
F
Fz3
Fz4
SSS
DTS:X DTS-HD
DTS
Express
F
DTS
Express
DTS ES
DTS ES
Dscrt6.1
Mtrx6.1
SSF
DTS ES
DTS ES
Dscrt6.1
Mtrx6.1
Dolby
DTS
Atmos
Fz5
Sz6S
Sz7S
Dolby
DTS
Atmos
Dolby
TrueHD
Dolby
TrueHD
Dolby
Digital
Plus
Dolby
Digital
Plus
Dolby
Digital
(EX)
S
Dolby
Digital
(EX)
z
This item can be selected when surround back speakers are used.
z2
This item can be selected when the input signal is DTS-HD Master Audio.
z3
This item can be selected when the input signal is DTS-HD Hi Resolution.
z4
This item can be selected when the input signal is DTS 96/24.
z5
This can be selected when the Dolby Atmos signal contains the Dolby TrueHD signal.
z6
This can be selected when the Dolby Atmos signal contains the Dolby Digital Plus signal.
z7
The default sound mode for the AirPlay playback is “Direct”.
z8
This item can be selected when the input signals contain surround back signals.
z9
z
79
Page 80
TROUBLE SHOOTING
1. POWER
1.1. The unit does not power on
The unit does not power on
Does the power indicator
on the front panel ash in
green or white when the
power is turned on?
YES
Does the power display on
the front panel lights green
after approximately 10
seconds?
NO
Does the power indicator on
NO
the front panel ash in red
when the power is turned on?
NO
Is a fuse blown?
NO
Is DC 5 V being supplied from the SMPS PCB
(CN4141) to the HDMI PCB?
YESYES
Check the circuits around
the Microprocessor on the
HDMI PCB and replace any
faulty parts.
YES
YES
YES
See "1.2.Fuse is blown."
Is DC5V output even when
NONO
the connector (N1033)
supplying power from the
SMPS PCB to the HDMI PCB
is removed?
Check for breakages and short
circuits in the circuits and parts between N1033 on the HDMI PCB and
the microprocessor power supply
and replace any faulty parts.
Are there any parts not fully
connected into the connectors that connect the PCBs?
YES
NO
TO "6.SMPS"
(See page 95)
To "3.5. Protection History Display Mode"
(See page 50)
Is a fuse blown?
NO
Check the voltage of pins 1,
3 - 7 of N1019 on the HDMI
PCB while the power display
is ashing in green or white.
0.6V or -0.6V
Remove the connector (CP4001) of the SPEAKER PCB.
Check the "3.5. Protection history display mode"
(See page 50)
YES
See "1.2.Fuse is blown."
Check the circuits around the Micropro-
0V
cessor on the HDMI PCB and replace any
faulty parts.
1.2. Fuse is blown
Blown fuse
Check for leaks and short
circuits in the parts on the
primary side. Replace any
faulty parts.
Check the rectier diode in
the rectier circuit on the
secondary side, and check
for short circuits. Replace
any faulty parts.
Connect the connectors correctly.
Check for short circuits between
the regulator output terminal and
GND in the power supply stabilization circuit. Replace faulty parts
if there is a short circuit.
Check the input signal to the VIDEO
DECODER.
Can a signal be conrmed at the following points?
HDMI PCB
V : R2092
COMPONENT-Y : R2089
COMPONENT-Cb : R2091
COMPONENT-Cr : R2090
YES
Output COMPONENT NG : Check C-4
Output HDMI NG : See 3. HDMI/DVI
NONO
Check the connection between the
boards.
Input CVBS : Check B
Input COPONENT : Check C
82
Page 83
B
q
Check the settings of each IC.
Are the following voltages
set?
HDMI PCB
N1039 - 12 pin : Hi (3.3 V)
N1039 - 13 pin : Hi (3.3 V)
N1039 - 14 pin : Lo (0 V)
w
Extend the HDMI PCB using
the jig.
e
Is the power voltage being
output correctly?
V+5V : C5029 : + side
V-5V : C5031 : - side
r
Is a signal being output from
the video amplier?
CVBS : J5028
Input
CVBS
YES
YES
NO
HDMI PCB faulty.
NO
Check the connection between the FRONT
CONNECTOR PCB and the VIDEO PCB.
NO
• Check the IC5001 power voltage and check the soldering of the surrounding circuits.
• The pattern between IC5001 and JACK5000 is faulty.
YES
• Check the connection between the FRONT CONNECTOR PCB and the VIDEO PCB.
• Check the soldering of CP3401 and CP5000 on the FRONT CONNECTOR PCB.
• Check the soldering of CN5000 on the VIDEO PCB.
These instructions refer to the VIDEO PCB unless otherwise specied.
b
83
Page 84
C
q
Check the settings of each IC.
Are the following voltages
set?
HDMI PCB
N1039 - 11 pin : Lo (0 V)
N1039 - 15 pin : Hi (3.3 V)
Input
COMPONENT
NO
HDMI PCB faulty.
w
Extend the HDMI PCB using
the jig.
e
Is the power voltage being
output correctly?
V+5V : C5029 : + side
V-5V : C5031 : - side
r
Is a signal being output from
the video amplier?
COMP-Y : J5032
COMP-CB : J5033
COMP-CR : J5000
• Check the connection between the FRONT CONNECTOR PCB and the VIDEO PCB.
• Check the soldering of CP3401 and CP5000 on the FRONT CONNECTOR PCB.
• Check the soldering of CN5000 on the VIDEO PCB.
YES
YES
YES
NO
Check the connection between the
FRONT CONNECTOR PCB and the
VIDEO PCB.
• Check the IC5001 power voltage and check the soldering of the surrounding circuits.
NO
• The pattern between IC5001 and JACK5000 is faulty.
• Check the player or the cable between this unit and the player.
These instructions refer to the VIDEO PCB unless otherwise specied.
b
84
Page 85
3. HDMI/DVI
3.1. No picture or sound is output (HDMI to HDMI)
No picture or sound is output.
Check the connection of the HDMI/DVI cable.
(1) Is the HDMI/DVI cable correctly inserted?
YES
(2) Is an HDMI/DVI selector, repeater or image quality improvement
device being used?
NO
(3) Is a certied HDMI cable (with the HDMI mark) being used?
YES
(4) Is the HDMI/DVI cable shorter than 5m?
NO
Check the connection of the HDMI/DVI cable.
YES
Remove all of these and connect only the HDMI/DVI
cable.
NO
Use a certied HDMI cable (with the HDMI mark).
NO
Replace the HDMI/DVI cable with the one shorter than
5m (2m is recommended) and check again.
YES
(5) When the input signal is Deep Color or 4K, are you using a "
speed HDMI cable with Ethernet
bears the HDMI logo?
(6) Are a picture and sound output when a different HDMI/DVI cable
is used?
Check the Blu-ray/DVD player.
(7) Are the HDMI output settings of the Blu-ray/DVD player correct?
(8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator
of the uorescent display lit?
Proceed to YES when using a Blu-ray/DVD player produced by
other manufactures.
High speed cable
" or "
YES
NO
YES
YES
High
" that
NO
YES
NO
High speed HDMI cable with Ethernet
Use an "
High speed cable
"
Check the instruction manual of the Blu-ray/DVD player
and set the HDMI output correctly.
" that comes with the HDMI logo.
The HDMI/DVI cable is faulty.
" or
(9) Are a picture and sound output when the
NO
(10) Is sound output from the speaker terminal of this unit when the
power of the TV is turned off or the cable connecting the TV to
this unit is removed?
NO
resolution of the Blu-ray/DVD player is
changed?
NO
85
YES
Set the output resolution of the Blu-ray/DVD player to
the resolution supported by the TV.
YES
The Blu-ray/DVD player may not support the HDCP
repeater function.
Refer to the manufacturer of the Blu-ray/DVD player.
Page 86
(11) Are a picture and sound output when a different Blu-ray/DVD
player is used?
NO
Check the TV.
(12) Does the TV support HDCP?
YES
(13) Does the TV support 1080P/4K?
YES
(14) Is the TV input setting set to HDMI?
YES
(15) Are a picture and sound output when a different TV is used?
YES
Check the unit.
YES
The Blu-ray/DVD player is faulty.
NO
Use a TV that supports HDCP. Computer monitors cannot be used.
NO
If the TV does not support 1080P/4K, a picture cannot be
output even if the Blu-ray/DVD player is set to 1080P/4K.
NO
Check the instruction manual of the TV and check the
input setting.
NO
The TV is faulty.
Check the rmware.
IP SCALER ERR
Is "
(See page 26)
See "AVR-X2200W-S910W_HDMI Rx-Tx Failure Detection Procedure
Manual ver_1.00" of SDI.
" displayed?
NO
•Check the circuits around the IP SCALER (U1026, HDMI
YES
PCB) and DDR2 (U1028/U1029).
If there appear to be no problems, U1026 or U1028/1029
is faulty.
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4. AUDIO
4.1. AUDIO CHECK
No audio output
CHECK1INPUTSURROND MODESOURCE
Audio output OK?ANALOG 2CHDIRECTANALOG
YES
CHECK2INPUTSURROND MODESOURCE
Audio output OK?COAX or OPT-
YES
CHECK3INPUTSURROND MODESOURCE
Audio output OK?ANALOG 2CHMULTICH STEREOANALOG
YES
CHECK4INPUTSURROND MODESOURCE
Audio output OK?HDMI-
YES
CHECK5INPUTSURROND MODESOURCE
Audio output OK?HDMI-
YES (DIGITAL AUDIO BLOCK is OK)
(PCM or DolbyDigital or dts…)
(PCM2ch or DolbyDigital or dts…)
(DolbyTrueHD or dtsHD MA)
Legacy
Legacy
HBR audio
NO
Check the ANALOG AUDIO
BLOCK
NO
Check the DIGITAL AUDIO BLOCK
NO
Check the ADC BLOCK
NO
Check the HDMI BLOCK
Check for other causes
AVR's (connected in HDMI) audio out-
Check the DIGITAL AUDIO BLOCK
NO
CHECK6INPUTConnect
HDMIThis unit's HDMI OUT → Other AVR's HDMI IN
put OK?
YES
SettingSURROND MODESOURCE
CEC STANDBY-HBR audio(DolbyTrueHD or dtsHD MA)
NO
Check the HDMI BLOCK
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Page 88
4.2. Power AMP (AMP PCB)
No audio output.
Protection is activated.
YES
Is the power transistor open or short circuited?
2SB1560 / 2SD2390
NO
Is the emitter resistor of the power transistor open?
0.47 Ω
NO
Is the base resistor of the power transistor open?
22 Ω
NO
Is the trimmer potentiometer between the base of
the power transistor open?
1 k Ω
NO
Are any other transistors faulty?
NO
Are any other resistors faulty?
YES
Replace the power transistor.
YES
Replace the emitter resistor.
YES
Replace the base resistor.
YES
Replace the trimmer potentiometers.
YES
Replace the transistor.
YES
Replace the resistor.
NO
Turn on the power and, check that the voltage of each part is correct and that there is an idling current.
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Page 89
4.3. Analog audio
No audio output.
Is a voltage of ± 8 V supplied to
INPUT PCB CN4006?
YES
Is there an audio signal in INPUT PCB
CN401?
NO
Is the connector correctly connected
to the HDMI PCB?
YES
Reconnect the connectors correctly.
If the malfunctioning channel and function can be identied, check the corresponding signal path.
NO
Repair the ± 8 V power supply.
YES
Repair the power amplier.
NO
Connect the connectors correctly.
YES
Repair the HDMI PCB.
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5. Network / Bluetooth / USB
5.1. Cannot connect to the network
Is the LAN cable correctly inserted?
YES
YES
Are the network settings of this unit correct?
YES
Check the connection environment
NO
Insert the LAN cable correctly and then turn on the power again.
Check the connection environment
Set the IP address, etc. correctly.
NO
When the static IP address is used, check that no other
devices have the same IP address and that the subnet
mask settings are correct.
Are peripheral devices such as the router and hub connected to this
unit correctly?
YES
Are the router settings correct?
YES
Checking the unit
Can the voltage (5V) be conrmed between pin 2 and pin 5 of
CN4141?
YES
Can the D3.3V2 output voltage (3.3 V)
to U1067 (DC-DC Conv.) be conrmed?
NONO
Is D5V_POWER (U1018 uCOM 136 pin)
"Hi" ?
NO
NO
Connect the peripheral devices correctly.
Check the instruction manual of the router and cong-
NO
ure the settings correctly.
Check that there are no connection restrictions by MAC
addresses, etc.
The circuit between the AC inlet and CN4141 is faulty.
Check the SMPS PCB.
The circuit of D5V_POWER between
U1018 and U1067 are faulty.
YES
YES
The circuit around U1067 (DC-DC.
Conv.) is faulty.
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Page 91
Can the NET3.3V output voltage (3.3 V)
to Q1071 (FET-SW) be conrmed?
NO
Is E_POWER1 (U1018 uCOM 132 pin)
"Hi" ?
NO
The circuit of E_POWER1 between
U1018 and Q1071 are faulty.
YES
Can the NET1.2V output voltage (1.2 V)
to U1070 (DC-DC Conv.) be conrmed?
YES
Can the NET2.5V output voltage (2.5 V)
to U1072 (DC-DC Conv.) be conrmed?
YES
NO
Is E_POWER4 (U1018 uCOM 132 pin)
"Hi" ?
NO
Is E_POWER2 (U1018 uCOM 133 pin)
"Hi" ?
YES
The circuit around Q1071 (FET-SW) is
faulty.
NO
The circuit of E_POWER4 between
U1018 and U1070 are faulty.
YES
The circuit around U1070(DC-DC.
Conv.) is faulty.
NO
The circuit of E_POWER2 between
U1018 and U1072 are faulty.
YES
The circuit around U1072 (DC-DC.
Conv.) is faulty.
Can the NET1.8V output voltage (1.8 V)
to U1071 (DC-DC Conv.) be conrmed?
NO
Is E_POWER3 (U1018 uCOM 134 pin)
"Hi" ?
YES
Are the versions of the Ethernet SBL and IMG displayed in Version
Check Mode?
YES
The circuit around CY920 is faulty.
NO
The Ethernet software is faulty.
NO
The circuit of E_POWER3 between
U1018 and U1071 are faulty.
YES
The circuit around U1071 (DC-DC.
Conv.) is faulty.
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5.2. Cannot establish a Bluetooth connection
Check the Bluetooth device being used
Is the Bluetooth device compatible with the A2DP prole?
NO
YES
NO
Is the Bluetooth function enabled on the Bluetooth device?
YES
Checking the unit
NO
Is the Wi-Fi/BT antenna cable inserted correctly into CY920?
YES
In the same way as for Network connection troubleshooting, check the CY920
power supply and Ethernet SBL, and that the IMG version is displayed correctly.
Use a device that is A2DP prole compatible.
Enable the Bluetooth function and try connecting again.
Connect the Wi-Fi/BT antenna cable correctly.
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5.3. Cannot recognize the connected USB device
Check the USB device being used
Is a USB hub being used?
NO
Is the USB device supported by this unit?
YES
Checking the unit
Are N1008 of the HDMI PCB and CN4402 of the USB PCB correctly
connected?
YES
Can a voltage (5V) be conrmed between pin 1 and pin 4 of CP4406
(USB Connector) on USB PCB?
YES
The USB signal circuit between CY920 and CP4406 of the USB PCB
are faulty.
YES
Do not use a USB hub.
This unit supports devices in the FAT16- and FAT32-for-
NO
matted mass storage class, MTP-compatible devices and
iPod devices (except for some models).
NO
Connect the connectors correctly.
NO
The circuit around U1006 of the HDMI PCB is faulty.
5.4. No picture or sound is output
Checking the unit (If no picture is output)
Are digital video signals(920PCK, 920VD0 - 920VD7) output from
CY920 to U1026 (ADV8003)?
YES
•Check the VIDEO circuit.
Checking the unit:(If no sound is output)
Are the I2S signal output to pins 26, 28, 30 and 34 of the U1008 HDMI
PCB ?
(The 30, 32, 34pin in the case of DSD)
YES
Are audio signal output to pin 64 of U1041 (A.PLD) on HDMI PCB.
NO
The circuit around CY920, U1026(ADV8003) is faulty.
NO
The CY920 is faulty.
NO
The circuit around U1041 (A.PLD) is faulty.
YES
Check the U1073 (DSP) AUDIO circuit and the circuits thereafter.