DeLonghi EAM4000 User Manual
Any questions, please call our Customer Service Department at
1-800-322-3848 (U.S. Only)
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www.delonghi-espresso.com
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Super Automatic Espresso
Maker
Instruction Manual
EAM4000 Series
Máquina de Espresso Súper
Automática
Manual de instrucciones
Series EAM4000
Cafetière à espresso super
automatique
Mode d’emploi
Série EAM4000
Macchina per caffè
Superautomatica
Manuale d'istruzioni
Serie EAM4000
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2: Table of Contents:
• Thank You and De’Longhi Introduction
• Product Registration
• Introduction
• Features and Benefits
• What is Crema?
• Machine Description (User Components)
• Control Panel Description
• Indicator and Warning Lights
• Important Safeguards
• Before First Use
• Checking the Water Hardness
• Preparing the Machine
• Preparing the Espresso / Coffee
• Frothing or Steaming (How to Prepare
Cappuccinos and Lattes)
• Processing Hot Water
• Cleaning and Maintenance
• Troubleshooting
• Limited Warranty and Extended Service Plan
• Ordering Accessories or Parts
• Technical Information
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3: Thank You and De’Longhi Introduction
Thank you for choosing De’Longhi!
A steadfast commitment to quality and innovation has made De’Longhi a
leader in household appliances around the world for over 100 years. Our
Italian heritage is reflected in every product, every feature and every design.
And we are dedicated to creating products that enhance and benefit the
lives of our consumers. We hope that you’ll enjoy your De’Longhi appliance for
years to come!
Now that you’ve discovered us, we think you’ll agree, that each and every
De’Longhi appliance is truly a “Living Innovation”.
Get to know us better…visit us at www.delonghi.com for our full line of
products.
4: Product Registration (U.S. & Canada)
Register on-line and receive a free trial issue of Cook’s Illustrated. Visit
www.prodregister.com/delonghi.
5: Introduction
A super automatic machine is capable of preparing a variety of beverages:
espresso, coffee, cappuccino, latte and even hot water for tea. It delivers
custom beans-to-espresso results with the simple touch of a button. This stateof-the-art machines allows you to savor the pleasures of an at-home coffee
bar, with consistent results every time. Authentic espresso is the heritage of
Italian culture and tradition. So now that you know who the experts are, who
else but De’Longhi could create the ultimate super automatic machine?
5.1 Features and Benefits
What You Grind is What You Brew The compact and patented Direct-to-Brew
System with Thermo Block technology provides excellent heat distribution and
it’s removable for easy cleaning. The beans are ground instantly to ensure the
freshest espresso or coffee.
Professional-Quality Conical Burr Grinder Integrated burr grinder produces
consistent, fresh and aromatic espresso or coffee. Grind settings allow you to
adjust the fineness for all types of beans.
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Instant Reheat Function The instant reheat function heats the core of the
machine, ensuring that it maintains an ideal temperature for brewing.
Patented Cappuccino System Frother This special frothing system includes a
chamber that mixes steam and milk to create a rich creamy froth. It’s perfect
for making the ideal cappuccino, latte or any other frothy milk espresso / coffee
beverage.
Espresso / Coffee Flavor and Quantity Controls Two separate easy-to-use control
dials allow you to easily make adjustments to espresso / coffee strength and
brewed espresso / coffee amounts.
Automatic Controls and Indicators The water level and used coffee containers
are monitored automatically for worry-free use. There are also indicators for
rinsing, cleaning and decalcifying. This will facilitate care and maintenance of
the machine.
6: Introduction To Crema
What is an Authentic Espresso?
The identifying mark of an authentic Italian espresso can be found in the brown
layer of foam that lies on top of a properly brewed espresso. The brown foam,
referred to as the “crema”, is the essence of a perfect espresso. The crema
holds all of the compounds that constitute the aroma and flavor of an espresso.
A good crema will last about thirty to ninety seconds before it dissipates
completely, once this has happened, the aromatics are infused into the drink to
deliver an authentic-tasting espresso.
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7: Machine Description (User Components):
A. Cup Warmer
B. Steam Control Dial
C. Steam Spout
D. Patented Cappuccino System Frother
(Milk Frother)
E. Removable Water Tank
F. Removable Drip Tray
G. Removable Used Water Tray
H. Service Door
I. Height Adjustable Coffee Spout
J. Control Panel (See “Control Panel
Description” section of the manual for
more details)
K. Coffee Bean Container Lid
L. Ground Coffee Container Lid
M. Brewing System
N. Power Cord
O. Removable Milk Frother Body
P. Removable Steam Nozzle
Q. Measuring Scoop
R. Removable Used Coffee Container
S. Adjustable Grinding Dial
T. Coffee Beans Container
U. Storage Compartment for Measuring
Scoop
V. Ground Coffee Funnel
Z. Mobile Drawer
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8: Control Panel Description:
1. On / Off Button
Description: Turns the machine on and off.
2. 1-Cup Button
Description: When pressed the machine will only delivery 1 cup of espresso / coffee. When
illuminated, shows that you selected the 1-cup option by pressing the 1-Cup Button.
3. 2-Cup Button
Description: When pressed the machine will only delivery 2 cups of espresso / coffee. When
illuminated, show that you selected the 2-cup option by pressing the 2-Cup Button.
4. Steam Function Button
Description: When pressed the machine will deliver steam through the milk frother. When
illuminated, shows that you selected the steam function by pressing the Steam Function Button.
5. Espresso / Coffee Quantity Dial
Description: By turning the dial, you can select the amount or quantity of espresso / coffee desired.
6. Espresso / Coffee Flavor Dial
Description: By turning the dial, you can select the desired taste of your espresso/coffee from
regular, strong to extra strong.
7. Ground Coffee Button
Description: If you are using pre-ground coffee, press this button. It will disable the coffee grinder.
When illuminated, shows that you selected to disable the coffee grinder and use pre-ground coffee
by pressing the Ground Coffee Button.
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Warning Lights: Note: Also refer to “Troubleshooting” section of manual for more
details.
IMPORTANT: If a warning light illuminates to signal a problem, first review this section or the
“Troubleshooting” section of the manual to see if the problem can be easily resolved. Then, if the
problem still persists, call our customer service department at 1-800-322-3848.
8. Decalcification Warning Light (
Red
)
Description: When pressed, will automatically rinse or decalcify the machine. When illuminated,
tells you that the machine needs to be decalcified.
What to do if this light appears:
• Decalcify the machine according to the instructions listed in the “Decalcification” section of the
manual.
9. General Warning Light (
Red
)
Description: When illuminated steadily, tells you there is a technical problem.
What to do if this light appears:
• Call our customer service department at 1-800-322-3848. (U.S. Only)
What to do when the light is flashing:
• Close the service door.
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10. Used Coffee Container Warning Light (
Red
)
Description: When illuminated steadily, tells you that the used coffee container is full (needs to be
emptied), missing or improperly positioned. Note: The used coffee container will need to be
emptied after about 14 single cups (or 7 double cups).
What to do if this light appears:
•Check the used coffee container by removing it. If it is full, empty the container, clean it and
replace it. Note: Refer to the “Cleaning and Maintenance” section of the manual for more details
on how to clean the container.
•Check to make sure the used coffee container is in the machine. If it is missing, replace the
container.
•Check to make sure the used coffee container is properly positioned. If it is not properly
positioned, reposition the container until it fits correctly inside the machine.
11. Water Warning Light (
Red
)
Description: When illuminated steadily, tells you that the water tank is empty (needs to be refilled),
missing or improperly positioned. Note: The water tank must be full, otherwise espresso / coffee
cannot be made.
What to do if this light appears:
•Check the water tank by removing it. If it is empty, refill the tank with water and replace it.
•Check to make sure the water tank is in the machine. If it is missing, replace the tank.
•Check to make sure the water tank is properly positioned. If it is not properly positioned, reposition
the tank until it fits correctly inside the machine.
Important Safeguards:
When using electrical appliances, basic safety precautions should always be followed, including the
following:
1. Read all instructions.
2. THIS MACHINE MUST BE CLEANED. For more details, please refer to the Cleaning and Maintenance
section of manual.
3. Do not touch hot surfaces. Use handles or knobs.
4. To protect against fire, electric shock and injury to persons, do not immerse cord, plugs or body of
machine in water or other liquid.
5. Close supervision is necessary when any appliance is used by or near children.
6. Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or
taking off parts, and before cleaning the appliance.
7. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions, or has been damaged in any manner. For any service related issues, please contact
our customer service department at 1-800-322-3848. (U.S. Only)
8. The use of accessory attachments is not recommended by the appliance manufacturer, it may
result in fire, electric shock or injury to persons.
9. Do not use outdoors.
10. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
11. Do not place on or near a hot gas or electric burner, or in heated oven.
12. Do not use appliance for other than intended use.
13. Use extreme caution when disposing of hot steam.
14. This appliance is for Household Use Only. All other use is considered improper and dangerous.
15. This machine is designed to make espresso / coffee and other hot drinks, be careful to avoid
burning from the water and steam jets or by using the machine incorrectly.
16. Do not operate the machine without water in the water tank.
17. The manufacturer is not liable for damage caused by improper, incorrect or unreasonable use of
the appliance.
18. Do not touch the appliance with damp hands.
SAVE THESE INSTRUCTIONS
Short Cord Instructions
1. A short power cord is provided to reduce the risk resulting from becoming entangled in or tripping
over a long cord.
2. Longer extension cords are available and may be used if care is exercised in their use.
3. If an extension cord is used:
a. the marked electrical rating of the extension
cord should be at least as great as the electrical
rating of the appliance, and
b. the longer cord should be arranged so that it
will not drape over the counter top or tabletop
where it can pulled on by children or tripped
over.
4. This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this
plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety
feature.
9: Before First Use
Place the box on a large, sturdy flat surface. Carefully unpack your machine and remove all
packaging material and literature. Remove the hanging tag from the frother before use. After
unpacking the machine, check to make sure the appliance is complete and undamaged. If in
doubt, please call our customer service department at 1-800-322-3848 (U.S. Only), and wait for the
prompt. To remove any dust that may have accumulated during packaging, you may wipe the
unit with a clean, damp cloth. Dry thoroughly. Do not immerse the machine in water or other
liquid. Clean the water tank with warm water and mild detergent. Rinse and dry thoroughly. Do
not use harsh or abrasive cleaners. (See “Cleaning and Maintenance” section of this manual for
detailed instructions.) Keep all plastic bags away from children. Note: Test the water hardness
before first use. Refer to the “Checking the Water Hardness” section of this manual for more details.
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10: Checking the Water Hardness
The machine was released from the factory with a specific pre-set setting for water hardness. To
change that setting, please follow the instructions below step by step.
1. After removing the “Water Hardness” test strip from its packaging immerse it completely in the
water for a few seconds, then remove it.
2. Wait about 30 seconds for the test strip to change color. A number of red squares will appear.
3. Check that the machine is off (Note: All of the indicator lights are off).
4. Press the button and hold it for 5 seconds. The four lights will
illuminate.
5. Press the button repeatedly until the number of lights coincides with the number of red
squares on the test strip. (Ex. If 3 red squares appear on the test strip, press the button until the
3 indicator lights illuminate.
6. Press the button to save the data. The machine is now programmed to indicate a
decalcification warning when necessary, based on the hardness of the water.
11: Preparing the Machine
Please follow the instructions below.
1. Set the water hardness according to the instructions in the “Checking the Water Hardness”
section of the manual.
2. Place the machine on a flat, level surface away from any edge.
3. Plug the machine into a 120V / 60Hz only outlet.
4. Press the on/off button.
11.1 Filling the Water Tank
Caution: Never switch the machine on when the water tank is completely
empty. Without water, the machine cannot make espresso / coffee and the
machine will become noisy.
1. Move the frother to the center of the machine to remove the water tank.
2. Rinse the water tank and fill it with clean, cold water without exceeding
the MAX line. Replace the water tank by pushing it all the way in. (Figure 1)
Tip: Renew water daily.
11.2 Filling the Coffee Bean Container (If you are using whole coffee beans)
• Never fill coffee bean container with pre-ground coffee.
Tip: Before filling the coffee bean container, make sure to remove any
foreign objects
1. Open the coffee bean container lid and fill container with coffee beans
and close the lid. (Figure 2)
2. Note: If you are using frozen coffee beans, let them thaw for 3 to 4 hours
before filling them into the bean container. This will prevent moisture from
seeping into the grinder. Never use sugar-coated beans.
Note: It is recommended not to use oily, sugar coated or flavored beans.
These types of beans could damage the machine.
11.2A Setting the Coffee Grinder (If you are using whole coffee
beans)
1. The coffee grinder does not need to be adjusted for the first use. The
Figure 1
Figure 2
coffee grinder has already been pre-set in the factory for the correct
delivery of the espresso / coffee.
2. If after making the first espresso / coffee the delivery it too fast or too
slow (in drops), the grinding coarseness must be adjusted using the coffee
grinder dial (Figure 3) located inside the bean container.
3. Turning one click (one number) clockwise achieves faster delivery of the
espresso / coffee and a coarser ground coffee.
4. Turning one click (one number) counter-clockwise achieves slower
delivery of the espresso / coffee and a finer ground coffee (and makes the
coffee creamier in appearance).
5. These adjustments will only be evident after the delivery of at least 2 cups
of espresso / coffee.
6. The coffee grinder dial must only be turned when the coffee grinder is on.
11.3 Filling the Ground Coffee Container (If you are using pre-
ground coffee)
• Never add the pre-ground coffee when the machine is off.
• Never add more than 1 full measure of pre-ground coffee. The ground
coffee funnel will get blocked.
• When dosing the quantity of pre-ground coffee to be added, only use the
measuring scoop provided.
• Use only pre-ground coffee specifically for use in espresso machines. Do not
use whole coffee beans, freeze-dried coffee or other materials that may
damage the machine.
• Never use instant coffee. It could severely damage the brewing system.
Tip: Before filling the ground coffee container, make sure to remove any
foreign objects.
7. Open the ground coffee container lid (located in the center of the
machine). To prepare one espresso / coffee and add just one level
measure of pre-ground coffee with measuring scoop (provided). (Figure 4)
8. Note: You can only make one espresso / coffee at a time when using
pre-ground coffee.
9. Close the lid.
Using the Machine for the First Time
• Note: Make sure you have plugged the machine into an outlet and
turned it on by pressing the on/off button before proceeding.
10. Move the frother towards the outside (Figure 5) and place cup
underneath frother. Turn the machine on by pressing the button.
(Figure 6)
11. Turn the steam control dial half a turn counter-clockwise (Figure 7).
Note: It is normal for the machine to make some noise.
12. After a few seconds, a little water will release from the frother. When
the cup is 1/3 full, turn the steam control dial half a turn clockwise (Figure 8) to terminate the flow
of water.
13. Wait for the and lights to stop flashing. When the lights are flashing, the machine is still
pre-heating.
14. The machine will automatically perform a rinse cycle and a little hot water will release from the
coffee spouts and collect in the drip tray.
15. Once the lights illuminate steadily, the machine has reached the ideal temperature for making
espresso/coffee and is now ready for use.
16. Note: Before preparing the espresso/coffee, always make sure that the green and
lights are on steadily.
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Figure 5
Figure 6
Figure 3
Figure 4
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11.4 Setting the Espresso / Coffee Flavor Dial
1. Turn the espresso / coffee flavor dial (Figure 9) to set the desired taste of
your espresso/coffee from regular, strong to extra strong.
2. Turning the dial clockwise increases the quantity of coffee beans the
machine will grind, and therefore makes the taste stronger. Note: When
using the machine for the first time, the correct position for the dial can be
found by trial and error.
3. Note: Make sure not to turn it too far clockwise, otherwise the espresso /
coffee will be delivered too slowly (in drops) when preparing two cups of
espresso / coffee.
11.5 Espresso / Coffee Quantity
11.5A The Difference Between Espresso/Coffee Quantity
• “Ristretto” (small/short) espresso: 1/2 oz. to 1 oz. of coffee
• “Espresso”: 1 oz. to 1.5 oz. of coffee
• Large (long/double shot/American coffee): 5 oz. to 8 oz. of coffee
Note: It is recommended to add a bit of sugar to “ristretto” or “espresso”
coffee. Drink the large (American coffee) black or add sugar and milk if you
prefer.
Tip: If you add sugar and milk to your cup before you brew your
espresso/coffee it will be dissolved more uniformly.
Tip: If you set the espresso / coffee quantity dial to maximum and push the
2-cup button, the machine will prepare a 12 oz. coffee. The average
coffee drinker may find this to be too mild, so adjust the volume
accordingly.
11.5B Setting the Espresso / Coffee Quantity
1. Turn the coffee quantity dial (Figure 10) to set the amount of espresso/coffee desired.
2. Turning the dial clockwise makes a longer coffee. Note: When using
the machine for the first time, the correct position for the dial can be
found by trial and error.
12: Preparing the Espresso / Coffee
Please follow the instructions below. You can make any quantity of
espresso/coffee from 1/2 oz. to 12 oz.
Note: The process is always the same: water is forced through the coffee in a very short time period
to avoid over-extraction, for perfect espresso / coffee every time.
Caution: Never switch the machine on when the water tank is completely empty. Without water,
the machine cannot make espresso / coffee and the machine will become noisy.
Before preparing the espresso / coffee, make sure you have done the following:
• Followed all of the instructions listed under Section 11 of the manual (“Preparing the Machine”).
• The water tank and either the bean container or ground coffee container is full.
• If using for first time, followed all of the instructions listed under section 11 of the manual.
• The machine is on a flat, level surface away from any edge.
• The machine is plugged into a 120V / 60Hz only outlet.
Figure 7
Figure 8
Figure 9
Figure 10
• Turned the machine on by pressing the on/off button.
• The green and lights are on steadily (not flashing).
• Set the coffee flavor, coffee quantity and coffee grinder (if using coffee
beans) dials to the desired level.
12.1 Preparing Espresso / Coffee (Using Whole Coffee Beans)
Note: When using the machine for the first time, 4 to 5 cups of espresso /
coffee needs to be made before the machine delivers satisfying results.
1. Fill the water tank with water and the coffee bean container with coffee
beans, according to the directions listed in sections 11.1 and 11.3 of the
manual.
2. Place one empty cup under the spout to make one espresso / coffee
(Figure 11) or two empty cups for two espressos / coffees (Figure 12).
Tip: Use cups that have been previously heated by rinsing them with hot water
or by leaving them on the cup warmer for at least 20 minutes.
Note: For more tips on making coffee hotter, see “Tips on Making Hotter
Coffee” section of the manual.
3. Make sure to lower the adjustable coffee spout if the cups are small (Figure
13). For larger cups, push the adjustable coffee spout up to accommodate
the size.
4. Press the button (Figure 14) to make one cup of espresso / coffee or the
button (Figure 15) to make two espressos / coffees.
5. The machine will now grind the beans, run a short pre-brewing cycle, pause
and then complete the delivery.
Note: While the machine is preparing the espresso / coffee, the delivery can be
terminated at any time by pressing the button (Figure 14) or the
button (Figure 15), as previously selected.
6. Once the desired quantity is reached, the machine will automatically
terminate espresso / coffee delivery and discharge the grounds into the used
coffee container. Note: There is no need to empty the used coffee container
until the used coffee container warning light illuminates. (For more details on
this light, please refer to the Troubleshooting section of the manual).
Note: As soon as delivery is complete, to increase the quantity of the coffee
simply press and hold the button (Figure 14) or the button (Figure
15), as previously selected, until reaching the desired quantity. This operation
must be performed within 3 seconds of the last espresso / coffee delivery.
Caution: While the machine is delivering espresso / coffee, never remove the
water tank. If it is removed, the machine will not be able to make espresso /
coffee and will become noisy.
7. After a few seconds, when both the green and indicator lights
are on again steadily, another espresso / coffee can be made.
8. To switch the machine off, press the button. Note: Before switching off,
the machine will automatically run a rinse cycle. A little hot water will
release from the coffee spout and collect in the removable drip tray.
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Figure 11
Figure 12
Figure 13
Figure 14
Figure 15
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9. Use caution when removing the contents of the used water tray, as they may be
very hot. Allow contents to cool, and then remove the used water tray and
discard the water.
10. If the machine is not switched off using the button, it will switch itself off and
run a brief rinse cycle 3 hours after the last operation.
12.2 Preparing Espresso / Coffee (Using Pre-Ground Coffee)
1. Fill the water tank with water and the ground coffee container with pre-ground
coffee, according to the directions listed in sections 11.1 and 11.2 of the manual.
2. Place one empty cup under the spout to make one espresso / coffee (Figure 11).
3. Note: You can only make one espresso / coffee at a time when using pre-ground coffee.
Tip: Use cups that have been previously heated by rinsing them with hot water or by leaving them
for at least 20 minutes on the cup warmer.
Note: For more tips on making coffee hotter, see “Tips on Making Hotter Coffee” section of the
manual.
3. Make sure to lower the adjustable coffee spout if the cup is small (Figure 13). For a larger cup,
push the adjustable coffee spout up to accommodate the size.
4. Press the button (Figure 16) to select the ground coffee function. The button will illuminate
indicating that the function has been selected and the coffee grinder has been disabled.
5. Press the button (Figure 14) to make one cup of espresso / coffee.
6. The machine will now run a short pre-brewing cycle, pause and then complete the delivery.
Note: While the machine is preparing the espresso / coffee, the delivery can be terminated at any
time by pressing the button (Figure 14).
7. Once the desired quantity is reached, the machine will automatically terminate espresso / coffee
delivery and discharge the grounds into the used coffee container. Note: There is no need to empty
the used coffee container until the used coffee container warning light illuminates. (For more details
on this light, please refer to the Troubleshooting section of the manual).
Caution: While the machine is delivering espresso / coffee, never remove the water tank. If it is
removed, the machine will not be able to make espresso / coffee and will become noisy.
8. Once the espresso / coffee has been delivered, to make espresso/coffee using pre-ground
coffee again, add again one level measure of pre-ground coffee and then press the 1-cup button.
9. T
o make espresso / coffee using whole coffee beans again: First press the button to
deactivate the ground coffee function and enable the coffee grinder. Then make sure that the
coffee grinder is full of coffee beans. Press the 1-cup or 2-cup button depending on how much
espresso / coffee you want to brew.
10. To switch the machine off, press the button. Note: Before switching off, the machine will
automatically run a rinse cycle. A little hot water will release from the coffee spout and collect in
the removable drip tray.
11. Use caution when removing the contents of the used water tray, as they may be very hot. Allow
contents to cool, and then remove the used water tray and discard the water.
12. If the machine is not switched off using the button, it will switch itself off and run a brief rinse
cycle 3 hours after the last operation.
12.3 Tips on Making Hotter Coffee
•When the machine is first turned on and a short cup of espresso / coffee is required, use the hot
rinse cycle to pre-heat cups (refer to point 14 in section 11.3 of the manual).
Figure 16
•Unless pre-heated, do not use cups that are too thick.
•Use cups that have been previously heated by rinsing them with hot water.
•Use cups that have been previously heated using the cup warmer on top
of the machine.
13: Frothing or Steaming(How to Make the Perfect
Cappuccino or Latte)
What is cappuccino?
A cup of cappuccino is one shot of espresso, 1/3 cup steamed milk with a
dollop of froth. It can be garnished with chocolate, cinnamon or nutmeg.
What is a latte?
A cup of latte is one shot of espresso (or two shots for a double latte), 1/2
cup steamed milk with about 1/2 to 1/3 froth.
• Use this feature to heat up liquids or to froth or steam milk for
cappuccinos or lattes.
• The milk frother must be cleaned after each use. Please refer to the
“Cleaning and Maintenance” section of the manual for more detailed
instructions.
Before First Use:
1. The removable parts of the milk frother (milk frother body and steam
nozzle) are high precision parts. Always keep these two parts clean and
free of milk residue. (See “Cleaning and Maintenance” section of the
manual for more detailed instructions on cleaning.)
Ready to Begin Frothing or Steaming:
1. Fill a container (metal container is recommended) with about 3.5 oz. of
cold milk.
2. Note: Skim (0% fat) milk is recommended. It will produce the most froth
and will let you taste more of the espresso / coffee. 1% and 2% milk will
produce less froth, and regular milk (3% fat) will give you half or less than
half the froth of skim milk.
3. When choosing the size of the container, remember that the volume will increase by two or three
times.
4. Move the milk frother to the outside of the machine.
5. Prepare the espresso / coffee as described in section 12 of the manual,
using sufficiently large cups.
6. Press the steam function button (Figure 17). The light (Figure 18) starts
flashing to indicate that the machine is heating up.
7. When the light remains on steadily (without flashing), the temperature
of the machine has reached the ideal temperature for making steam.
8. Immediately after (within a span of no more than 2 minutes, otherwise the
machine automatically switches back to the espresso / coffee function), dip
the milk frother into the container of milk (Figure 19).
9. Make sure not to immerse the line on the milk frother (indicated by the arrow in Figure 20). Turn
the steam control dial half a turn counter-clockwise until it stops (Figure 7). Use caution, steam is
hot!
10. The steam released will make the milk froth increase in volume.
15
Figure 17
Figure 18
Figure 19
Figure 20
16
Note: To make a creamier froth, dip the milk frother into the milk and rotate the container with slow
movements from the bottom to the top. It is recommended to limit steam delivery to no more than
2 minutes at a time.
11. Once you have achieved the desired froth, stop the steam flow by turning the steam control dial
clockwise until it stops (Figure 8), and the press the steam function button (Figure 17 ) to deactivate
steam function.
12. Note (Making espresso / coffee after using steam function): Immediately after using the milk
frother, press the steam function button to deactivate the steam function. If you press the or the
button to make espresso / coffee again, the machine is too hot to make espresso / coffee.
The green and lights will flash indicating that the temperature is not suitable for making
espresso / coffee. Simply wait 10 minutes for the machine to cool down. The lights will illuminate
steadily (without flashing) indicating that the machine is now ready to make espresso / coffee
again.
Tip: To cool the machine down more quickly after having deactivated the steam function, turn the
steam control dial and release some water from the milk frother into a container, until the green
and lights stop flashing.
14: Processing Hot Water Through the Frother
Please follow the instructions below.
1. Make sure that the green and lights are on steadily (not flashing).
2. Turn the milk frother towards the outside of the machine (Figure 3).
3. Position a container underneath the milk frother (Figure 3).
4. Turn the steam control dial half a turn counter-clockwise until it stops. (Figure 7).
5. Hot water will release from the milk frother and start to fill the container. Use caution, water is hot!
6. To stop the flow of hot water, turn the steam control dial all the way clockwise. (Figure 8) and
return the milk frother to the original position towards the center of the machine.
7. Note: It is recommended to deliver hot water for no more than 2 minutes.
15: Cleaning and Maintenance
• WARNING: Before performing any cleaning operations, the machine MUST be cooled down,
turned off (unless otherwise noted) and unplugged from the power outlet (unless otherwise noted).
• The machine must be cleaned in order to function properly.
• Never immerse the machine in water or other liquid. It’s an electrical appliance.
• Do not use solvents or harsh abrasive detergents.
• The outside surface of the machine can be cleaned with a soft damp cloth.
• All of the components (parts and accessories) of the machine must not be washed in the
dishwasher.
15.1 Cleaning the Used Coffee Container:
• Whenever the light illuminates steadily, the used coffee container needs to be cleaned.
• Remove the used coffee container and discard the coffee grounds.
• Wash the container with warm water and mild detergent. Rinse and dry thoroughly.
• Replace the used coffee container.
15.2 Cleaning the Water Tank:
• The water tank should be cleaned regularly.
• Remove the water tank by moving the milk frother to the outside of the machine.
• Wash the tank with warm water and mild detergent. Rinse and dry thoroughly.
• Replace the water tank.
15.3 Cleaning the Drip Tray and Used Water Tray:
• The drip tray is fitted with a red level indicator, showing the level of the
water inside.
• When the indicator is visible, the drip tray and used water tray must be
emptied and cleaned.
• Wash the drip tray and used water tray with warm water and mild
detergent. Rinse and dry thoroughly.
• Replace the used water tray and drip tray.
15.4 Cleaning the Coffee Spout:
• Check that the holes in the coffee spout are not blocked.
• To clean them, carefully scrape the dry coffee residues from the coffee
spout with a needle (Figure 21).
15.5 Cleaning the Milk Frother:
Note: The milk frother must be cleaned after each use. Deactivate the
steam function before cleaning. Please proceed as follows (the machine
must be on during the cleaning of the milk frother):
•Release a little steam for a few seconds by turning the steam control dial
counter-clockwise until it stops. (Figure 7).
•With this operation, the steam nozzle discharges any milk that may have
been left inside. IMPORTANT: For health reasons, this operation should
always be performed to prevent previously used milk from remaining inside
the milk frother.
• With one hand, hold the milk frother handle and with the other hand
unscrew the milk frother by turning it clockwise and then pull it down.
(Figure 22)
• Carefully wash the milk frother and steam nozzle in warm water.
• Check that the two holes (indicated by the arrows in Figure 23) are not
clogged. If necessary, clean them using a needle or pin.
• Replace the steam nozzle by inserting it and
vigorously turning it upwards into the steam spout.
• Replace the milk frother by pushing it upwards and turning it counterclockwise.
15.6 Cleaning the Brewing System:
Warning: The brewing system can only be removed when the machine is off.
Attempting to remove the brewing system with the machine on will risk
causing damage.
Note: The brewing system must be cleaned very frequently (depending on
use) to prevent it from filling with coffee deposits (that may lead to
malfunctions). To clean it, proceed as follows:
• Make sure the machine is turned off, but do not unplug it. Wait for all
indicator lights to go off.
• Open the service door.
• Remove the drip tray and used coffee container and clean them (as
noted above)
• Press the two red release buttons on the brewing system (Figure 24) and pull it out.
• Wash the brewing system under running water, without using detergents. Never place the
brewing system in the dishwasher.
17
Figure 21
Figure 22
Figure 23
18
• Carefully clean the inside of the machine by
scraping it with a plastic or wooden fork (Figure
25) and then pick up all the residues using a
vacuum cleaner (Figure 26)
• Replace the brewing system by sliding it onto
the supports and the pin at the bottom. Then
push the PUSH symbol fully in until you hear a
click.
Check that the two red buttons have opened
back out, otherwise the service door cannot
close properly.
• If the brewing system is not inserted correctly until hearing the click, the
two red buttons have not opened out properly and the service door will
not close, and the machine will not operate. The light will start flashing
if this is the case.
• If it is difficult to insert the brewing system, squeeze it into size by
vigorously pressing from above and below at the same time (Figure 27).
• If it is still difficult to insert the brewing system, leave it out of the machine,
close the service door, unplug the machine from the power outlet and
then plug it in again. Wait for all the lights to go off, then open the door
and replace the brewing system.
• Replace the drip tray and used coffee container.
• Close the service door.
15.7 Decalcification:
• Due to the continuous heating of the water used to make espresso /
coffee, over time it is normal for the tubing inside the machine to fill with
lime scale. When the light starts flashing, it is time to decalcify the
machine.
• When the light switches on, the machine still can be used to prepare
espresso / coffee. But for the best tasting espresso / coffee, it is
recommended that you decalcify the machine when the light starts
to flash.
• The machine must be plugged in and turned on during the
decalcification process.
Proceed as follows:
• Prepare the solution as indicated on the packaging of the
decalcification product supplied with the machine. To the purchase the
decalcification solution, please contact a De’Longhi customer service
representative at 1-800-322-3848 (U.S. Only). Note: Only use the
decalcification solution supplied by De’Longhi.
• Pour the contents of the bottle (20 oz. / 0.5 liters) into the water tank and
then add water (20 oz. / 0.5 liters – as described in the instructions on the
bottle).
• Place a container (with a minimum capacity of 60 oz. / 1.5 liters) under the
milk frother (Figure 5).
• Turn the machine on by pressing the power button (Figure 6).
•Wait for the green and indicator lights to illuminate steadily (not
flashing).
• Press and hold the button for at least 5 seconds (Figure 28). The
Figure 24
Figure 25
Figure 26
Figure 27
Figure 28
button will illuminate to indicate the start of the decalcification process (the and lights
remain off to indicate that it is not possible to make espresso / coffee).
• Turn the steam control dial half a turn counter-clockwise (Figure 7). The decalcification solution
will come out of the milk frother and start to fill the container underneath.
• The decalcification process automatically performs a series of deliveries and pauses to remove
the lime scale deposits from inside the machine.
• After about 30 minutes, when the light illuminates, turn the steam control dial half a turn
clockwise (Figure 8) until it stops.
Note: The machine must be rinsed to eliminate residues of decalcification solution from inside the
machine.
Proceed as follows:
• Remove the water tank, rinse it and fill it with clean, cold water. Replace the tank
• Empty the collection container (located underneath the milk frother) that is full of liquid, and
then replace it under the milk frother.
• Turn the steam control dial a turn counter-clockwise (Figure 7). Hot water will release from the
milk frother and fill the container underneath.
• When the water tank is empty, the light goes off and the light illuminates.
• Turn the steam control dial all the way clockwise (Figure 8) and fill the water tank with clean,
cold water again.
• The decalcification process has now ended, and the machine is ready to deliver espresso /
coffee again.
• Note: If the decalcification process is terminated before completion, the illuminates and the
procedure must be started again from the beginning.
16: Troubleshooting
IMPORTANT: If you encounter a problem, first review this section or the “Indicator and Warning
LIghts” section of the manual to see if the problem can be easily resolved. Then, if the problem still
persists, call our customer service department at 1-800-322-3848 (U.S. Only).
19
20
Indicator Lights: Description Explanation
The machine is not ready to
make espresso / coffee (the
ideal water temperature has not
yet been reached). Wait for the
indicator lights to illuminate
steadily before making the
espresso / coffee.
The machine is at the right
temperature and ready to make
espresso / coffee.
The machine is delivering one
cup of coffee.
The machine is delivering two
cups of coffee.
The machine is heating to the
ideal temperature to produce
steam. Wait for the light to
illuminate steadily before turning
the steam dial.
The machine is ready for
espresso / coffee delivery using
pre-ground coffee.
The automatic decalcification
program is in progress.
The , indicator
lights flash.
The , indicator
lights are on steadily.
The light is on steadily.
The light is on
steadily.
The steam light
flashes.
The light is on
steadily.
The light is on
steadily.
The machine is ready to deliver
steam and the steam control
dial can be turned.
The light is on steadily.
21
Warning Lights: Description Explanation Action
The water tank is empty or is
positioned incorrectly.
The water tank is dirty or lined
with lime scale.
The light is on
steadily.
The light
flashes.
The light is on
steadily.
The light
flashes.
The light
flashes.
The machine
makes a strange
noise and the four
lights ,
and
flash alternately.
The and
lights flash
alternately.
The ,
and lights are
flashing.
Fill the water tank as described
in section 11.1 of the manual.
Rinse or decalcify the water
tank.
The machine cannot make the
espresso / coffee.
The espresso / coffee is coming
out too slowly.
Turn the steam dial counterclockwise.
Turn the adjustable grinding dial
one click clockwise.
The used coffee container is
full or not in place.
The used coffee container is
missing.
Empty the used coffee
container and clean it.
Open the service door and
replace the used coffee
container.
The pre-ground coffee has not
been poured into the funnel
with ground coffee function
selected.
No more coffee beans.
If the coffee grinder is noisy, it
means that a small stone is
blocking the coffee grinder.
Add the pre-ground coffee.
Fill the container with beans.
Try to remove the stone or call
customer support at
1-800-322-3848 (U.S. Only).
The machine has just been
turned on the brewing system
is not inserted correctly and
consequently the service door
will not close properly.
Press the brewing system’s red
buttons marked PUSH until you
hear a click. Check that the
two red buttons open out
correctly. Close the service
door and press the button.
The machine has been turned
on with the steam dial in the
open position.
Turn the steam dial clockwise all
the way around.
This indicates the presence of
lime scale in the machine.
Perform the decalcification
procedure described in section
15.7 of the manual.
After cleaning, the brewing
system has probably been left
out of the machine.
Leave the service door closed
and the brewing system out of
the machine. Press the 1-cup
and 2-cup buttons
simultaneously until the four
lights go off. Only when all of
the four lights are off can the
service door be re-opened and
the brewing system replaced.
22
Warning Lights: Description Explanation Action
The light is
flashing.
The service door is open.
If the service door cannot be
closed, check that the brewing
system is inserted correctly.
The light is on
steadily and
green lights are
flashing.
After cleaning, the brewing
system has probably been left
out of the machine.
The inside of the machine is
very dirty.
Replace the brewing system.
Thoroughly clean the inside of
the machine as described in
section 15 of the manual.
The light is
flashing.
The ground coffee funnel is
very dirty.
Empty the funnel with the help
of a knife.
Problems: Possible Cause(s) Solution
The espresso / coffee is not
hot
•The cups have not been
pre-heated
•The brewing system is too
cold
•Heat cups by rinsing them in hot
water or leave them on the cup
warmer
•Heat the brewing system by pressing
the button before making the
espresso / coffee (Figure 29)
The espresso / coffee does
not have a crema
•The machine uses too
little coffee during the
brewing process
•The coffee is ground too
coarse
•The ground coffee is not
correct
•Turn the espresso / coffee flavor dial
(Figure 9) a little clockwise
•Turn the grinding dial (Figure 3) one
click counter-clockwise
•Use another brand or coffee blend
The espresso / coffee
comes out too slowly
•The coffee is ground too
fine
•The machine uses too
much coffee during the
brewing process
•Turn the grinding dial (Figure 3) one
click clockwise
•Turn the espresso / coffee flavor dial
(Figure 9) a little counter-clockwise
The espresso / coffee
comes out too quickly
•The coffee is ground too
coarse
•The machines uses too
little coffee during the
brewing process
•Turn the grinding dial (Figure 3) one
click counter-clockwise
•Turn the espresso / coffee flavor dial
(Figure 9) a little clockwise
23
Problems: Possible Cause(s) Solution
The espresso / coffee does
not come out of one of
the spouts
•The spout is blocked
•Scrape the remains of dry coffee
with a needle
Turning the steam dial, no
steam comes out of the
milk frother
•The holes in the spouts
are clogged
•Clean the holes in the milk frother
and the steam nozzle (Figure 23)
Pressing the and
buttons does not
deliver coffee, but only
water
•Ground coffee may be
blocked in the funnel
•Remove the ground coffee inside
the funnel, using a knife. Then clean
the brewing system and the inside of
the machine.
Pressing the button,
the machine does not
switch on
•The machine is not
plugged in
•Check that the power cord is
plugged into the outlet
The brewing system
cannot be removed for
cleaning
•The machine is on. The
brewing system can only
be removed if the
machine is off.
•Turn the machine off. WARNING:
The brewing system can only be
removed when the machine is off.
Ground coffee is used
(rather than beans) and
the machine does not
deliver espresso / coffee
•Too much or not enough
ground coffee has been
added
•The button has not
been pressed and the
machine has used both
pre-ground coffee and
coffee ground by the
grinder
•Ground coffee has been
added when the machine
is off
•Remove the brewing system and
thoroughly clean the inside of the
machine if too much coffee has
been added. Not enough coffee,
add a little more.
•Thoroughly clean the inside of the
machine. Repeat the operation by
pressing the button.
•Remove the brewing system and
thoroughly clean the inside of the
machine.
Espresso / coffee is
dispensed outside the
dispenser
•The holes in the spouts
are clogged with dry
coffee
•The mobile drawer inside
the service door is blocked
and cannot swing
•Scrape the holes with a needle
•Thoroughly clean the mobile
drawer and also near the hinges so
that it can swing smoothly
24
Problems: Possible Cause(s) Solution
No coffee comes out of
coffee spout
•No water in water tank
•No beans or no preground coffee
•The brewing system
needs to be cleaned
•Coffee is too fine
•Fill water tank and replace inside
machine.
•Fill bean container with beans or fill
ground coffee container with preground coffee
•Clean the brewing system
•Adjust the grinder setting
The grinder makes an
extremely loud noise
•Check the coffee bean
container, a stone may be
blocking the grinding burrs
•Remove the stone from the coffee
bean container
The appliance takes too
long to heat up or a
limited volume of water
comes out of the nozzle
•The circuit of the
appliance is clogged by
lime scale
•Decalcify the machine
25
This warranty applies to all products with De’Longhi or Kenwood brand names.
Limited Warranty
What does the warranty cover?
We warrant each appliance to be free from defects in material and workmanship. Our
obligation under this warranty is limited to repair at our factory or authorized service center of
any defective parts or part thereof, other than parts damaged in transit. In the event of a
products replacement or return, the unit must be returned transportation prepaid. The
repaired or new model will be returned at the company expense.
This warranty shall apply only if the appliance is used in accordance with the factory
directions, which accompany it, and on an Alternating current ( AC ) circuit.
How long does the coverage last?
This warranty runs for one year ( 1 ) from the purchase date found on your receipt and
applies only to the original purchaser for use.
What is not covered by the warranty?
The warranty does not cover defects or damage of the appliance, which result from repairs
or alterations to the appliance outside our factory or authorized service centers, nor shall it
apply to any appliance, which has been subject to abuse, misuse, negligence or accidents.
Also, consequential and incidental damage resulting from the use of this product or arising
out of any breach of contract or breach of this warranty are not recoverable under this
warranty. Some states do not allow the exclusion or limitation of incidental or consequential
damage, so the above limitation may not apply to you.
How do you get service?
If repairs become necessary, see contact information below:
U.S. Residents:
Please contact our toll free hotline at 1-800-322-3848 or log onto our website at
www.delonghi.com.
For all accessories, spare parts or replacement parts, please contact our parts division at 1800-865-6330.
Residents of Canada: Please contact our toll free hotline at 1-888-335-6644 or log onto our
website at www.delonghi.com.
Residents of Mexico: Please refer to the Limited Warranty statement for Mexico.
Please refer to the back page of the manual for De’Longhi addresses.
The above warranty is in lieu of all other express warranties and representations. All implied
warranties are limited to the applicable warranty period set forth above. This limitation does
not apply if you enter into an extended warranty with De’Longhi. Some states do not allow
limitations on how long an implied warranty lasts, so the above exclusions may not apply to
you. De’Longhi does not authorize any other person or company to assume for it any liability
in connection with the sale or use of its appliance.
How does state law apply?
This warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
26
PROTECT YOUR INVESTMENT WITH DE’LONGHI’S
EXTENDED SERVICE PLAN
For your convenience and protection an optional extended service plan is
available!
For a small price you can be sure that your appliance is protected. If your
product needs repair two years beyond the manufacturer’s limited warranty,
we will fix it at no cost to you.
If you choose to enroll, please detach and fill out this form and mail with
payment (check or money order only). Your Extended Service Plan
certificate will be sent to you by return mail.
PLEASE PRINT
Name:
Address:
City, State and Zip Code:
TWO-YEAR EXTENDED SERVICE PLAN
Super Automatic Espresso Maker $150.00
MAIL TO:
De’Longhi America, Inc.
Park 80 West, Plaza One
Saddle Brook, NJ 07663
Attn: Consumer Service Dept.
Cut Along Dotted Line
27
Service Centers
For a list of service centers please call
1-800-322-3848 (U.S. Only)
and wait for the prompt.
Ordering Accessories or Parts
To order accessories or parts, please either call
our customer service department at
1-800-865-6330
Monday – Friday: 8:30 – 5:00 (EST)
or visit our site at
www.delonghi-espresso.com
Technical Information:
Rated Voltage / Frequency:
110/120 Volts - 50 / 60 Hz
Power: 1150 Watts
Water Container Capacity: 60 oz. / 1.8 liter
Bean Container Capacity: 7.10 oz. / 200 grams
De’Longhi America
Park 80 West, Plaza One
4th Floor
Saddle Brook, NJ 07663
www.delonghi.com
28
2: Table des matières :
• Remerciements et introduction à De’Longhi
• Enregistrement du produit
• Introduction
• Caractéristiques et avantages
• Crema, c’est quoi?
• Description de la machine (composants pour l’utilisateur)
• Description du panneau de commande
• Témoins et avertisseurs lumineux
• Précautions importantes
• Avant la première utilisation
• Vérification de la dureté de l’eau
• Préparation de la machine
• Préparation d’un espresso/café
• Mousse ou vapeur (comment préparer un café
cappuccino ou un café latte)
• Traitement de l’eau chaude
• Nettoyage et entretien
• Dépannage
• Garantie limitée
• Commande d’accessoires ou de pièces détachées
• Données techniques
29
29
29
29
30
31
32
33
34
35
36
36
39
41
43
43
46
52
53
53
29
3: Remerciements et introduction à De’Longhi
Merci d’avoir choisi De’Longhi!
Un engagement inébranlable envers la qualité et l’innovation a fait de De’Longhi un chef de file
dans le domaine des appareils ménagers partout dans le monde pendant plus de 100 ans. Nos
racines italiennes sont reflétées dans chaque produit, chaque fonction et chaque forme. Et nous
nous consacrons à la création de produits qui améliorent les vies de nos clients. Nous espérons
que vous apprécierez votre appareil De’Longhi pendant de nombreuses années à venir!
Maintenant que vous nous avez découverts, nous pensons que vous serez d’accord pour dire que
chaque appareil De’Longhi est véritablement une « Innovation pour la vie ».
Pour mieux nous connaître… visitez-nous à www.delonghi.com pour y voir notre gamme complète
de produits.
4: Enregistrement du produit (U.S. & Canada)
Enregistrez votre en ligne et recevez un numéro d’essai gratuit de Cook’s Illustrated. Visitez le site
www.prodregister.com/delonghi.
5: Introduction
Une cafetière super automatique est capable de préparer un grand nombre de boissons :
espresso, café, cappuccino, café latte et même de l’eau chaude pour du thé. Donnez-lui des
grains de café, elle vous prépare un espresso en appuyant simplement sur un bouton. Cet
appareil de pointe vous permet de savourer chez vous les plaisirs d’un café-bar, avec des
résultats constants à chaque fois. L’espresso authentique fait partie de l’héritage de la culture et
des traditions italiennes. Alors, maintenant que vous savez qui sont les experts, qui d’autre à part
De’Longhi pourrait créer la cafetière super automatique par excellence?
5.1 Caractéristiques et avantages
Ce que vous moulez est ce que vous préparez : Le système Direct-to-Brew compact et breveté
avec la technologie Thermo Block permet une excellente répartition de la chaleur et est
amovible pour faciliter le nettoyage. Les grains sont moulés instantanément pour garantir le café
ou l’espresso le plus frais.
Moulin conique de qualité professionnelle : Le moulin intégré produit un espresso ou un café frais
et aromatique à la qualité toujours uniforme. Les options de mouture vous permettent de régler la
finesse pour tous les types de grains.
Fonction de réchauffage instantané : Chauffe le centre de la machine, garantissant ainsi le
maintien de la température idéale pour la préparation du café.
Dispositif à mousser breveté pour cappuccino : Ce système spécial de préparation de mousse
comprend une chambre spéciale qui mélange la vapeur et le lait pour créer une mousse riche et
crémeuse. C’est parfait pour préparer un cappuccino, un café latte ou tout autre délicieux café
à lait moussant.
Commandes de force et de quantité de l’espresso/café : Deux boutons de commande
indépendants faciles à utiliser vous permettent de régler facilement la force du café et la
quantité d’espresso/café préparé.
30
Commandes et témoins automatiques : Le niveau d’eau et les réservoirs de café usé sont
automatiquement surveillés pour une utilisation sans souci. Il y a également des témoins pour le
rinçage, le nettoyage et la décalcification. Cela facilitera l’entretien de la machine.
6: Introduction à Crema
Un espresso authentique, c’est quoi?
La marque caractéristique d’un espresso italien authentique se trouve dans la couche de
mousse brune qui repose sur le dessus d’un espresso bien préparé. Cette mousse brune, appelée
crema, est l’essence d’un espresso parfait. La crema contient tous les éléments qui constituent
l’arôme et la saveur d’un espresso. Une bonne crema durera entre trente et quatre-vingt-dix
secondes avant de se dissiper complètement. Lorsque cela se produit, les arômes sont infusés
dans la boisson pour donner un espresso au goût authentique.
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