Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, P owerV ault, P owerApp,
DellNet, Dell T ravelLite, Strike Zone, and PowerConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth
SIG, Inc. and is used by Dell under license; Microsoft, Windows, and Outlook are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. En vironmental Protection Agency .
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
The computer does not start up
The computer stops responding
A program stops responding
A program crashes repeatedly
A program is designed for an earlier
Microsoft
A solid blue screen appears
Other software problems
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media
may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find it Here
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Dell™ Product Information Guide
• How to set up my computer
• Service Tag and Express Service Code
• Microsoft Windows License Label
Setup Diagram
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
•Use the Service Tag to
identify your computer
when you use
support.dell.com
contact support.
•Enter the Express
Service Code to direct
your call when
contacting support.
or
Finding Information9
What Are You Looking For?Find it Here
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses, frequently asked
questions
• Community — Online discussion with other Dell
customers
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers
can also use the customized Dell Premier Support website
at premier.support.dell.com.
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, optical drives, and USB
devices. DSS is necessary for correct operation of your
Dell computer. The software automatically detects your
computer and operating system and installs the updates
appropriate for your configuration.
To download
1
Go to
support.dell.com
2
Enter your Service Tag or product model.
3
In the
4
Select the operating system and operating system
language for your computer, and click
5
Under
Configuration Utilities
Software
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click
Start→
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
Desktop
System Software:
and click
Download Category
Select a Device
, scroll to
, and click
.
Help and Support
Downloads
.
drop-down menu, click
Submit.
System and
Dell Desktop System
.
All
.
10Finding Information
Setting Up and Using Your Computer
Front View of the Computer
1
2
3
4
5
6
7
8
9
10
11
12
1cover latch release Use this latch to remove the cover. See "Removing the
Computer Cover" on page 63.
2location of Service TagUse the Service Tag to identify your computer when you access
the Dell Support website or call technical support.
3CD or DVD eject buttonPress to eject a disk from the CD or DVD drive.
4CD or DVD activity lightThe drive light is on when the computer reads data from the
CD or DVD drive.
Setting Up and Using Your Computer11
5FlexBay driveCan contain an optional floppy drive or optional Media Card
Reader. For information on using the Media Card Reader, see
"Using a Media Card Reader (Optional)" on page 22.
6microphone connectorUse the microphone connector to attach a personal computer
microphone for voice or musical input into a sound or
telephony program.
On computers with a sound card, the microphone connector is
on the card.
7headphone connectorUse the headphone connector to attach headphones and most
kinds of speakers.
8diagnostic lights (4)Use the lights to help you troubleshoot a computer problem
based on the diagnostic code. For more information, see
"Diagnostic Lights" on page 49.
9hard-drive activity lightThe hard drive activity light is on when the computer reads
data from or writes data to the hard drive. The light might also
be on when a device such as a CD player is operating.
10power button,
power light
11USB 2.0 connectors (2)Use the front USB connectors for devices that you connect
12ventsFor adequate cooling, do not block any of the vents.
Press the power button to turn on the computer. The light in
the center of this button indicates power state. See "Controls
and Lights" on page 109 for more information.
NOTICE: To avoid losing data, do not use the power button
to turn off the computer. Instead, perform an operating
system shutdown.
occasionally, such as joysticks or cameras, or for bootable USB
devices (see "System Setup Options" on page 112 for more
information on booting to a USB device).
It is recommended that you use the back USB connectors for
devices that typically remain connected, such as printers and
keyboards.
12Setting Up and Using Your Computer
NOTICE: Ensure that there is a minimum of two inches of
space between all vents and any object near these vents.
NOTICE: Keep the vent area clean and dust-free to ensure
that the computer is adequately ventilated. Use only a dry
cloth to clean the vent area to avoid water damage to the
computer.
Back View of the Computer
1
2
3
4
1voltage selection switch See the safety instructions in the Product Information Guide for more
information.
2power connectorInsert the power cable.
3back panel connectorsPlug USB, audio, and other devices into the appropriate connector.
See "Back Panel Connectors" on page 14 for more information.
4card slotsAccess connectors for any installed PCI and PCI Express cards.
Setting Up and Using Your Computer13
Back Panel Connectors
2
3
1link integrity light
2network adapter
connector
1
11
• Green — A good connection exists between a 10-Mbps network and the computer.
• Orange — A good connection exists between a 100-Mbps network and the computer.
• Off — The computer is not detecting a physical connection to the network.
To attach your computer to a network or broadband device, connect one end of a
network cable to either a network port or your network or broadband device.
Connect the other end of the network cable to the network adapter connector on
the back panel of your computer. A click indicates that the network cable has been
securely attached.
10
4
5
6
7
9
8
NOTE: Do not plug a telephone cable into the network connector.
On computers with a network connector card, use the connector on the card.
It is recommended that you use Category 5 wiring and connectors for your
network. If you must use Category 3 wiring, force the network speed to 10 Mbps
to ensure reliable operation.
3network activity lightFlashes a yellow light when the computer is transmitting or receiving network
data. A high volume of network traffic may make this light appear to be in a
steady "on" state.
4surround connectorUse the black surround connector to attach multichannel-capable speakers.
5line-in connectorUse the blue line-in connector to attach a record/playback device such as a
cassette player, CD player, or VCR.
On computers with a sound card, use the connector on the card.
6line-out connectorUse the green line-out connector (available on computers with integrated sound)
to attach headphones and most speakers with integrated amplifiers.
7microphoneUse the pink connector to attach a personal computer microphone for voice or
On computers with a sound card, use the connector on the card.
musical input into a sound or telephony program.
On computers with a sound card, the microphone connector is on the card.
14Setting Up and Using Your Computer
8side surround connectorUse the silver connector to provide enhanced surround audio for computers with
7.1 speakers.
On computers with a sound card, the microphone connector is on the card.
9center/subwoofer
connector
10 USB 2.0 connectors (4)Use the back USB connectors for devices that typically remain connected, such as
11 VGA video connectorConnect the monitor’s VGA cable to the VGA connector on the computer.
Use the yellow connector to attach a speaker to a Low Frequency Effects (LFE)
audio channel.
printers and keyboards.
It is recommended that you use the front USB connectors for devices that you
connect occasionally, such as joysticks or cameras.
On computers with a video card, use the connector on the card.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the computer.
See the documentation that came with the printer for setup information, including how to:
•Obtain and install updated drivers.
•Connect the printer to the computer.
•Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.
Printer Cable
Your printer connects to your computer with a USB cable. Your printer may not come with a printer
cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you
purchased a printer cable at the same time you purchased your computer, the cable may arrive in the
computer box.
Connecting a Printer
NOTE: You can connect USB devices while the computer is turned on.
1
Complete the operating system setup if you have not already done so.
2
Attach the USB printer cable to the USB connectors on the computer and the printer. The USB
connectors fit only one way.
Setting Up and Using Your Computer15
1
2
3
1USB connector on computer2 USB printer cable3 USB connector on printer
3
Turn on the printer and then turn on the computer. If the
appears, click
4
Install the printer driver if necessary. See the documentation that came with your printer.
Cancel
.
Add New Hardware Wizard
window
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
Your ISP will offer one or more of the following Internet connection options:
•Dial-up connections that provide Internet access through a telephone line. Dial-up connections are
considerably slower than DSL and cable modem connections.
•DSL connections that provide high-speed Internet access through your existing telephone line. With a
DSL connection, you can access the Internet and use your telephone on the same line simultaneously.
•Cable modem connections that provide high-speed Internet access through your local cable TV line.
If you are using a dial-up connection, connect a telephone line to the modem connector on your
computer and to the telephone wall jack before you set up your Internet connection. If you are using a
DSL or cable modem connection, contact your ISP for setup instructions.
16Setting Up and Using Your Computer
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
Save and close any open files, and exit any open programs.
1
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a
different ISP:
1
Save and close any open files, and exit any open programs.
2
Click the
The
3
Click
4
In the next window, click the appropriate option:
•If you do not have an ISP and want to select one, click
•If you have already obtained setup information from your ISP but you did not receive a setup CD,
•If you have a CD, click
5
Click
If you selected
on the screen to complete the setup.
Start
button and click
New Connection Wizard
Connect to the Internet
providers (ISPs)
click
Set up my connection manually
.
Use the CD I got from an ISP
Next
.
Set up my connection manually
Internet Explorer
appears.
.
.
.
Choose from a list of Internet service
.
, continue to step 6. Otherwise, follow the instructions
NOTE: If you do not know which type of connection to select, contact your ISP.
6
Click the appropriate option under
7
Use the setup information provided by your ISP to complete the setup.
How do you want to connect to the Internet?
, and then click
Next
If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on
page 35. If you cannot connect to the Internet but have successfully connected in the past, the ISP might
have a service outage. Contact your ISP to check the service status, or try connecting again later.
Setting Up and Using Your Computer17
.
Playing CDs and DVDs
NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are
not using the drive.
NOTICE: Do not move the computer when you are playing CDs or DVDs.
1
Press the eject button on the front of the drive.
2
Place the disc, label side up, in the center of the tray.
3
Press the eject button or gently push in the tray.
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came
with your computer.
NOTE: Ensure that you follow all copyright laws when you create CDs.
A CD player includes the following basic buttons:
Play
Move backward within the current track
Pau se
Move forward within the current track
Stop
Go to the previous track
Eject
Go to the next track
18Setting Up and Using Your Computer
A DVD player includes the following basic buttons:
Stop
Restart the current chapter
Play
Fast forward
Pau se
Fast reverse
Advance a single frame while in pause mode
Go to the next title or chapter
Continuously play the current title or chapter
Go to the previous title or chapter
Eject
For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).
Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
1
Click the
Volume Control
2
In the
or down to increase or decrease the volume.
For more information on volume control options, click Help in the Volume Control window.
Start
button, point to
.
Volume Control
All Programs→ Accessories→ Entertainment
window, click and drag the bar in the
Volume Control
, and then click
column and slide it up
Adjusting the Picture
If an error message notifies you that the current resolution and color depth are using too much memory
and preventing DVD playback, adjust the display properties:
1
Click the
2
Under
3
Under
4
In the
800 by 600 pixels
5
Click the drop-down menu under
6
Click OK.
Start
button and click
Pick a category
Pick a task...
, click
, click
Display Properties
.
Control Panel
Appearance and Themes
Change the screen resolution
.
.
.
window, click and drag the bar in
Color quality
, and then click
Screen resolution
Medium (16 bit)
Setting Up and Using Your Computer19
to change the setting to
.
Copying CDs and DVDs
NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.
This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive.
NOTE: The types of CD or DVD drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic
DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or
backing up important data. For help, open Sonic DigitalMedia and then click the question mark icon in
the upper-right corner of the window.
How to Copy a CD or DVD
NOTE: CD-RW/DVD combo drives cannot write to DVD media. If you have a CD-RW/DVD combo drive and you
experience recording problems, check for available software patches on the Sonic support website at
www.sonic.com.
The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and
DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic DigitalMedia.
1
Click
Start→
2
To copy the CD or DVD:
•
If you have one CD or DVD drive
The computer reads your source CD or DVD and copies the data to a temporary folder on your
computer hard drive.
When prompted, insert a blank CD or DVD into the drive and click
All Programs→
Sonic→ DigitalMedia Projects→ Copy→ Disc Copy
, ensure that the settings are correct and click the
OK
.
.
Disc Copy
button.
If you have two CD or DVD drives
•
DVD and click the
to the blank CD or DVD.
Once you have finished copying the source CD or DVD, the CD or DVD that you have created
automatically ejects.
Disc Copy
, select the drive into which you have inserted your source CD or
button. The computer copies the data from the source CD or DVD
Using Blank CDs and DVDs
CD-RW drives can write to CD recording media only (including high-speed CD-RW) while
DVD-writable drives can write to both CD and DVD recording media.
Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot
write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to
write to CDs or to erase, rewrite, or update data on CDs.
20Setting Up and Using Your Computer
Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a
DVD+/-R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during
the final stage of the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite, or
update information on that disc later.
CD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD+RYesYesNo
DVD-RYesYesNo
DV D +R WYe sYe sYe s
DV D -R WYe sYe sYe s
DVD+R DLYesYesNo
Helpful Tips
•Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start
Sonic DigitalMedia and open a DigitalMedia project.
•Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most
home or car stereos.
•You cannot create audio DVDs with Sonic DigitalMedia.
•Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
•Commercially available DVD players used in home theater systems may not support all available DVD
formats. For a list of formats supported by your DVD player, see the documentation provided with your
DVD player or contact the manufacturer.
•Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB
file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording.
•Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques.
If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank
CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
•See the Sonic website at
www.sonic.com
for additional information.
Setting Up and Using Your Computer21
Using a Media Card Reader (Optional)
Use the Media Card Reader to transfer data directly to your computer.
The Media Card Reader supports the following memory types:
•xD-Picture Card
•SmartMedia (SMC)
•CompactFlash Type I and II (CF I/II)
•MicroDrive Card
•SecureDigital Card (SD)
•MultiMediaCard (MMC)
•Memory Stick (MS/MS Pro)
For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 98.
Check the media or card to determine the proper orientation for insertion.
2
Slide the media or card into the appropriate slot until it is completely seated in the connector.
If you encounter resistance, do not force the media or card. Check the card orientation and try again.
Connecting Two Monitors
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
If you purchased a graphics card that supports dual monitors, follow these instructions to connect and
enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA
connector), one monitor with a VGA connector and one monitor with a DVI connector, or a TV.
NOTICE: If you are connecting two monitors that have VGA connectors, you must have the optional DVI adapter to
connect the cable. If you are connecting two flat-panel monitors, at least one of them must have a VGA connector.
If you are connecting a TV, you may connect only one monitor (VGA or DVI) in addition to the TV.
Connecting Two Monitors With VGA Connectors
1
Follow the procedures in "Before You Begin" on page 61.
NOTE: If your computer has integrated video, do not connect either monitor to the integrated video connector.
If the integrated video connector is covered by a cap, do not remove the cap to connect the monitor or the monitor
will not function.
2
Connect one of the monitors to the VGA (blue) connector on the back of the computer.
3
Connect the other monitor to the optional DVI adapter and connect the DVI adapter to the DVI
(white) connector on the back of the computer.
Setting Up and Using Your Computer23
2*
1
3*
4
*May not be present on your computer
1optional DVI adapter2DVI (white) connector3TV-OUT connector
4VGA (blue) connector
Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector
1
Follow the procedures in "Before You Begin" on page 61.
2
Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer.
3
Connect the DVI connector on the other monitor to the DVI (white) connector on the back of the
computer.
Connecting a TV
NOTE: You must purchase an S-video cable, available at most consumer electronics stores, to connect a TV to
your computer. It is not included with your computer.
1
Follow the procedures in "Before You Begin" on page 61.
2
Connect one end of the S-video cable to the optional TV-OUT connector on the back of the computer.
3
Connect the other end of the S-video cable to the S-video input connector on your TV.
4
Connect the VGA or DVI monitor.
24Setting Up and Using Your Computer
Changing the Display Settings
2
1
1
After you connect the monitor(s) or TV, turn on the computer.
®
The Microsoft
2
Enable clone mode or extended desktop mode in the display settings.
Windows® desktop displays on the primary monitor.
•In clone mode, both monitors display the same image.
•In extended desktop mode, you can drag objects from one screen to the other, effectively doubling
the amount of viewable work space.
For information on changing the display settings for your graphics card, see the user’s guide in the
Help and Support Center (click the
, click
guides
Device guides
, and then click the guide for your graphics card).
Start
button, click
Help and Support
, click
User and system
Setting Up a Home and Office Network
Connecting to a Network Adapter
NOTICE: Plug the network cable into the network adapter connector on the computer. Do not plug the network
cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack.
1
Connect the network cable to the network adapter connector on the back of your computer.
Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
2
Connect the other end of the network cable to a network device.
3
1network adapter connector2network device3network adapter connector on computer
4network cable
4
Setting Up and Using Your Computer25
Network Setup Wizard
The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through
the process of sharing files, printers, or an Internet connection between computers in a home or small office.
1
Click the
Network Setup Wizard
2
On the welcome screen, click
3
Click
NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated
firewall provided with Windows XP Service Pack.
4
Complete the checklist and required preparations.
5
Return to the Network Setup Wizard and follow the instructions on the screen.
Start
button, point to
.
Checklist for creating a network
All Programs→ Accessories→ Communications
Next
.
, and then click
.
Power Management
The Microsoft® Windows® XP power management features can reduce the amount of electricity your
computer uses when it is on and you are not using it. You can reduce power to just the monitor or the
hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer.
When the computer exits from a power conservation mode, the Windows desktop is restored to the state
it was in before it entered the mode.
NOTE: Windows XP Professional includes security and networking features not available in Windows XP Home
Edition. When a Windows XP Professional computer is connected to a network, different options related to security
and networking appear in certain windows.
Standby Mode
Standby mode conserves power by turning off the display and the hard drive after a time-out. When the
computer exits from standby mode, it returns to the operating state it was in before it entered standby mode.
To set standby mode to automatically activate after a defined period of inactivity:
Click the
1
2
Under
3
Under
To immediately activate standby mode without a period of inactivity, click the Start button, click
Turn Off Computer, and then click Stand by.
To exit from standby mode, press a key on the keyboard or move the mouse.
NOTICE: If your computer loses power while in standby mode, it may lose data.
26Setting Up and Using Your Computer
Start
button and click
Pick a category
or pick a Control Panel icon
, click
Control Panel
Performance and Maintenance
, click
Power Options
.
.
.
Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then
completely turning off the computer. When the computer exits from hibernate mode, the desktop is
restored to the state it was in
To activate hibernate mode:
Click the
1
2
Under
3
Under
4
Define your hibernate settings on the
To exit from hibernate mode, press the power button. The computer may take a short time to exit from
hibernate mode. Pressing a key on the keyboard or moving the mouse does not bring the computer out of
hibernation, because the keyboard and the mouse do not function when the computer is in hibernate mode.
Because hibernate mode requires a special file on your hard drive with enough disk space to store the
contents of the computer memory, Dell creates an appropriately sized hibernate mode file before
shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates
the hibernate file automatically.
Start
button and click
Pick a category
or pick a Control Panel icon
before it entered hibernate mode.
Control Panel
, click
Performance and Maintenance
, click
Power Schemes
.
Power Options
.
tab,
.
Advanced
tab, and
Hibernate
tab.
Power Options Properties
Define your standby mode settings, hibernate mode settings, and other power settings in the
Power Options Properties window.
Click the
1
2
Under
3
Under
4
Define your power settings on the
Start
button and click
Pick a category
or pick a Control Panel icon
, click
To access the Power Options Properties window:
Control Panel
Performance and Maintenance
, click
Power Schemes
.
Power Options
tab,
Advanced
.
.
tab, and
Hibernate
tab.
Power Schemes Tab
Each standard power setting is called a scheme. If you want to select one of the standard Windows
schemes installed on your computer, choose a scheme from the Power schemes drop-down menu. The
settings for each scheme appear in the fields below the scheme name. Each scheme has different settings
for starting standby mode or hibernate mode, turning off the monitor, and turning off the hard drive.
The Power schemes drop-down menu displays the following schemes:
•
Always On
•
Home/Office Desk
power conservation.
Presentation
•
•
Minimal Power Management
Max Battery
•
extended periods of time.
(default) — If you want to use your computer with no power conservation.
— If you use your computer as a home or office computer and you require minimal
— If you want your computer to run without interruption (using no power conservation).
— If you want your computer to run with minimal power conservation.
— If your computer is a portable computer and you run your computer from batteries for
Setting Up and Using Your Computer27
If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor,
Turn off hard disks, System stand by, or System hibernates field, and then select a time-out from the
displayed list. Changing the time-out for a scheme field permanently changes the default settings for
that scheme, unless you click Save As and enter a new name for the changed scheme.
NOTICE: If you set the hard drive (hard disk) to time-out before the monitor does, your computer may appear to be
locked up. To recover, press any key on the keyboard or click the mouse. To avoid this problem, always set the
monitor to time-out before the hard drive.
Advanced Tab
The Advanced tab allows you to:
•Place the power options icon in the Windows taskbar for quick access.
•Set the computer to prompt you for your Windows password before the computer exits from standby
mode or hibernate mode.
•Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.
To program these functions, click an option from the corresponding drop-down menu and click OK.
Hibernate Tab
The Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you
defined on the Power Schemes tab, click the Enable hibernate support check box on the Hibernate tab.
For more information on power management options:
1
Click the
2
In the
3
In the
Start
button and click
Help and Support
Performance and maintenance
Help and Support
window, click
.
Performance and maintenance
window, click
Conserving power on your computer
.
.
Enabling Cool ’n’ Quiet™ Technology
Cool ’n’ Quiet technology controls your computer’s processor performance automatically, dynamically
adjusting the operating frequency and voltage, according to the task at hand. When an application does
not require full performance, significant amounts of power can be saved. Performance is designed to still
be responsive, with maximum processor performance being delivered when required, and automatic
power savings when possible.
1
Run the system setup program and enable Cool ’n’ Quiet technology using the Power Management
options (see "System Setup" on page 111).
2
Click on the
Properties
3
From the
Management
28Setting Up and Using Your Computer
Start→ Settings→ Control Panel→ Power Options
window.
Power Schemes
and then click OK.
tab, click the Power Schemes drop-down menu and select
to access the
Power Options
Minimal Power
About RAID Configurations
This section provides an overview of the RAID configuration you may have selected when you purchased
your computer. Your computer supports RAID level 1. A RAID level 1 is recommended for users that
desire a high level of data integrity.
The drives in a RAID configuration should be the same size in order to ensure that the larger drive does
not contain unallocated (and therefore unusable) space.
RAID Level 1 Configuration
RAID level 1 uses a data-redundancy storage technique known as mirroring to enhance data integrity.
When data is written to the primary drive, the data is also duplicated, or mirrored, on the second drive in
the configuration. A RAID level 1 configuration sacrifices high data-access rates for its data redundancy
advantages.
serial ATA RAID
configured for
RAID level 1
segment 1
segment 2
segment 3
segment 4
segment 5
segment 6
hard drive 1
segment 1 duplicated
segment 2 duplicated
segment 3 duplicated
segment 4 duplicated
segment 5 duplicated
segment 6 duplicated
hard drive 2
If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A
replacement drive can then be rebuilt using the data from the surviving drive.
NOTE: In a RAID level 1 configuration, the size of the configuration is equal to the size of the smallest drive in the
configuration.
Setting Up and Using Your Computer29
Configuring Your Hard Drives for RAID
Your computer can be configured for RAID, even if you did not select a RAID configuration when the
computer was purchased. For an explanation of RAID levels and their requirements, see "About RAID
Configurations" on page 29. For information on how to install a hard drive, see "Hard Drives" on page 87.
To configure RAID hard drive volumes use the Nvidia MediaShield ROM utility before you install the
operating system onto the hard drive.
Ensure that you set your computer to RAID-enabled mode before you begin.
Setting Your Computer to RAID-Enabled Mode
1
Enter the system setup (see "Entering System Setup" on page 111).
2
Press the up- and down-arrow keys to highlight
3
Press the up- and down-arrow keys to highlight the SATA operation, then press <Enter>.
4
Press the left- and right-arrow keys to highlight
NOTE: For more information about RAID options, see "System Setup Options" on page 112.
5
Press <Esc>, press the left- and right-arrow keys to highlight
Drives
, then press <Enter>.
RAID On
, and then press <Enter>.
Save/Exit
, and then press <Enter> to
exit system setup and resume the boot process.
Using the Nvidia MediaShield ROM Utility
NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want
to keep before continuing.
Hard drives of any size may be used to create a RAID configuration. Ideally, however, the drives should be
of equal size to avoid unallocated or unused space. For an explanation of RAID levels and their
requirements, see "About RAID Configurations" on page 29. For information on how to install a hard
drive, see "Installing a Hard Drive" on page 88.
1
Enable RAID for each applicable hard drive on your computer (see "Setting Your Computer to RAIDEnabled Mode" on page 30).
2
Restart the computer.
3
Press <Ctrl><N> when prompted to enter the RAID BIOS.
NOTE: If the operating system logo appears, continue to wait until you see the Microsoft Windows desktop,
then shut down your computer and try again.
The
Define a New Array
4
Press <Tab> to navigate to the
window appears.
To create a RAID 1 configuration, use the arrow keys to select
5
Press <Tab> to navigate to the
30Setting Up and Using Your Computer
RAID Mode
Free Disks
field.
field.
Mirroring
.
6
Use the up- and down-arrow keys to select a hard drive to include in the RAID array and then use the
right-arrow key to move the selected drive from the
Free Disks
field to the
Array Disks
field. Repeat for
each disk you want to include in the RAID array.
NOTE: Your computer supports a maximum of two drives per RAID 1 array.
7
After assigning the hard drives to an array, press <F9>.
The
Clear disk data
NOTICE: You will lose all data on the selected drives in the next step.
8
Press <Y> to clear all data from the selected drives.
Array List
The
9
To review the details of the array that you set up, use the arrow keys to highlight the array in the
Array Detail
The
Array Detail
NOTE: To delete an array, use the arrow keys to select the array and press <D>.
10
Press <Enter> to return to the previous screen.
11
Press <Ctrl><X> to exit the RAID BIOS.
window and press <Enter>.
prompt appears.
window appears.
window appears.
Using Nvidia MediaShield
Nvidia MediaShield allows you to view and manage RAID configurations.
Rebuilding a RAID Configuration
If one of the hard drives in a RAID array fails, you can rebuild the array by restoring the data to a
replacement drive.
NOTE: Rebuilding an array can only be performed on RAID 1 configurations.
1
Launch Nvidia MediaShield.
2
Click to select your RAID configuration (
3
Select
Rebuild Array
The
NVIDIA Rebuild Array Wizard
4
Click
Next
.
5
Select the hard drive you want to rebuild by clicking the checkbox beside it.
6
Click
Next
.
7
Click
Finish
.
in the
System Tasks
Mirroring
pane.
appears.
) in the management utility window.
The MediaShield RAID management utility window appears and displays the status of the rebuild process.
NOTE: You can use your computer while the computer is rebuilding the array.
NOTE: You can use any available (RAID-enabled) free disk to rebuild an array.
Setting Up and Using Your Computer31
32Setting Up and Using Your Computer
Solving Problems
Troubleshooting Tips
Follow these tips when you troubleshoot your computer:
•If you added or removed a part before the problem started, review the installation procedures and
ensure that the part is correctly installed.
•If a peripheral device does not work, ensure that the device is properly connected.
•If an error message appears on the screen, write down the exact message. This message may help
technical support personnel diagnose and fix the problem.
•If an error message occurs in a program, see the program’s documentation.
Battery Problems
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery
only with the same or equivalent type recommended by the manufacturer. Discard used batteries according
to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
REPLACETHEBATTERY — If you have to repeatedly reset time and date information after turning on
the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacing
the Battery" on page 104). If the battery still does not work properly, contact Dell (see "Contacting Dell"
on page 122).
Solving Problems33
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
ENSURETHAT MICROSOFT® WINDOWS® RECOGNIZESTHEDRIVE — Click the Start button and click My
Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
ENSURETHATTHEDRIVEIS ENABLEDINTHESYSTEM SETUP PROGRAM — See "System Setup" on page 111)
TESTTHEDRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert bootable media and restart the computer.
CLEANTHEDRIVEORDISK — See "Cleaning Your Computer" on page 119.
CHECKTHECABLECONNECTIONS
RUNTHE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities" on
page 55.
RUNTHE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 52.
CD and DVD drive problems
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
ADJUSTTHE WINDOWSVOLUMECONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
CHECKTHESPEAKERSAND SUBWOOFER — See "Sound and Speaker Problems" on page 46.
34Solving Problems
Problems writing to a CD/DVD-RW drive
CLOSEOTHERPROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
Scan for and attempt recovery of bad sectors
Start
.
.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
CHECKTHE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your
e-mail attachments:
1
In Outlook Express, click
2
Click
Do not allow attachments
To ol s
, click
Options
to remove the checkmark.
, and then click
Security
.
Solving Problems35
CHECKTHETELEPHONELINE CONNECTION —
HECK THE TELEPHONE JACK —
C
C
ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —
SE A DIFFERENT TELEPHONE LINE —
U
• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label
or a connector-shaped icon next to it.)
• Ensure that you feel a click when you insert the telephone line connector into the modem.
• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge
protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the
telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.
RUNTHE MODEM HELPERDIAGNOSTICS — Click the Start button, point to All Programs, and then
click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems.
(Modem Helper is not available on all computers.)
VERIFYTHATTHEMODEMISCOMMUNICATINGWITH WINDOWS —
1
Click the
2
Click
3
Click
4
Click the
5
Click the COM port for your modem.
6
Click
Start
button and click
Control Panel
Printers and Other Hardware
Phone and Modem Options
Modems
Properties
tab.
, click the
Diagnostics
.
.
.
tab, and then click
Query Modem
to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
ENSURETHATYOUARECONNECTEDTOTHE INTERNET — Ensure that you have subscribed to an
Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact
your Internet service provider.
Error Messages
If the message is not listed, see the documentation for the operating system or the program that was
running when the message appeared.
A FILENAMECANNOTCONTAINANYOFTHEFOLLOWINGCHARACTERS: \ / : * ? “ < > | — Do not
use these characters in filenames.
36Solving Problems
A REQUIRED .DLL FILEWASNOTFOUND — The program that you are trying to open is missing an
essential file. To remove and then reinstall the program:
1
Click the
2
Select the program you want to remove.
3
Click the
4
See the program documentation for installation instructions.
ALERT! AIRTEMPERATURESENSORNOTDETECTED — For any computer type except the ultra small
form-factor computer, ensure that all cables are securely fastened to the I/O panel and to the system
board and reboot your computer. If this does not resolve the problem or if you have an ultra small
form-factor computer, contact Dell (see "Contacting Dell" on page 122).
drive letter :\ ISNOTACCESSIBLE. THEDEVICEISNOTREADY — The drive cannot read the disk.
Insert a disk into the drive and try again.
INSERTBOOTABLEMEDIA — Insert a bootable floppy disk or CD.
NON-SYSTEMDISKERROR — Remove the floppy disk from the drive and restart your computer.
NOTENOUGHMEMORYORRESOURCES. CLOSESOMEPROGRAMSANDTRYAGAIN — Close all
windows and open the program that you want to use. In some cases, you might have to restart your
computer to restore computer resources. If so, run the program that you want to use first.
Start
button, click
Change or Remove Program
Control Panel
, and then click
icon.
Add or Remove Programs
.
OPERATINGSYSTEMNOTFOUND — Contact Dell (see "Contacting Dell" on page 122).
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CHECKTHEKEYBOARDCABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Turning Off Your Computer" on page 61), reconnect the keyboard cable
as shown on the setup diagram for your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
Solving Problems37
TEST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the keyboard.
ENSURETHATTHE USB PORTSAREENABLEDINTHESYSTEM SETUP PROGRAM — See "System
Setup" on page 111)
RUNTHE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 55.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
The computer does not start up
CHECKTHE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 49.
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
ENDTHEPROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
3
Click the program that is no longer responding.
4
Click
End Task
38Solving Problems
.
.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
CHECKTHESOFTWAREDOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft® Windows® operating system
RUNTHE PROGRAM COMPATIBILITY WIZARD —
The Program Compatibility Wizard configures a program so it runs in an environment similar to nonWindows XP operating system environments.
1
Click the
2
In the welcome screen, click
3
Follow the instructions on the screen.
Start
button, point to
All Programs→ Accessories
Next
.
, and then click
Program Compatibility Wizard
A solid blue screen appears
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a
drive letter as the next logical drive after all other physical drives in the system. If the next logical drive
after the physical drives is mapped to a network drive, Windows XP does not automatically assign a
drive letter to the Media Card Reader.
To manually assign a drive for the Media Card Reader:
1
Right-click
2
Select the
3
Right-click the corresponding drive letter in the right pane that needs to be changed.
4
Select
5
From the drop-down list, select the new drive letter assignment for the Media Card Reader.
6
Click OK to confirm your selection.
NOTE: The Media Card Reader only appears as a mapped drive when it is connected. Each of the four
Media Card Reader slots are mapped to a drive even if no media is installed. If you attempt to access the
Media Card Reader when no media is inserted, you are prompted to insert media.
FLEXBAYDEVICEIS DISABLED —
There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is
installed. If the FlexBay device is physically installed, but it is not running, check to see if it is enabled in
the BIOS setup.
My Computer
Disk Management
Drive Letter and Paths.
and select
option.
Manage
.
40Solving Problems
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
IFYOURECEIVEANINSUFFICIENTMEMORYMESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Installing Memory" on page 68).
• Reseat the memory modules (see "Installing Memory" on page 68) to ensure that your computer is
successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 52).
IFYOUEXPERIENCEOTHERMEMORYPROBLEMS —
• Reseat the memory modules (see "Installing Memory" on page 68) to ensure that your computer is
successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 68).
• Your computer supports DDR2 memory. For more information about the type of memory supported by
your computer, see "Memory" on page 107.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 52).
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CLEANTHEMOUSE — See "Mouse" on page 120 for instructions on cleaning the mouse.
CHECKTHEMOUSECABLE —
1
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
2
Reconnect the mouse cable as shown on the setup diagram for your computer.
Solving Problems41
RESTARTTHECOMPUTER —
1
Simultaneously press <Ctrl><Esc> to display the
2
Ty p e u, press the keyboard arrow keys to highlight
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
ENSURETHATTHE USB PORTSAREENABLEDINTHESYSTEM SETUP PROGRAM — See "System
Setup" on page 111)
TESTTHEMOUSE — Connect a properly working mouse to the computer, and try using the mouse.
CHECKTHEMOUSESETTINGS —
1
Click the
2
Click
3
Try adjusting the settings.
REINSTALLTHEMOUSEDRIVER — See "Reinstalling Drivers" on page 54.
RUNTHE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 55.
Start
Mouse
button, click
.
Control Panel
, and then click
Start
menu.
Shut down
Printers and Other Hardware
or
Turn Off
, and then press <Enter>.
.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CHECKTHENETWORKCABLE CONNECTOR — Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network port or device.
CHECKTHENETWORKLIGHTS ONTHEBACKOFTHECOMPUTER — If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 109.
RESTARTTHECOMPUTERANDLOGONTOTHENETWORKAGAIN
42Solving Problems
CHECKYOURNETWORKSETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
RUNTHE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 55.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
IFTHEPOWERLIGHTISGREENANDTHECOMPUTERISNOTRESPONDING — See "Diagnostic Lights"
on page 49.
IFTHEPOWERLIGHTISBLINKINGGREEN — The computer is in standby mode. Press a key on the
keyboard, move the mouse, or press the power button to resume normal operation.
IFTHEPOWERLIGHTISOFF — The computer is either turned off or is not receiving power.
• Reseat the power cable into both the power connector on the back of the computer and the electrical
outlet.
• If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical
outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and
power extension cables to verify that the computer turns on properly.
• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Ensure that the main power cable and front panel cable are securely connected to the system board (see
"System Board Components" on page 65).
IFTHEPOWERLIGHTISSTEADYAMBER — A device might be malfunctioning or incorrectly installed.
• Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System
Board Components" on page 65).
• Remove and then reinstall the memory modules (see "Installing Memory" on page 68).
• Remove and then reinstall any cards (see "Cards" on page 70).
• Remove and then reinstall the graphics card, if applicable (see "PCI Express Cards" on page 76).
Solving Problems43
IFTHEPOWERLIGHTISBLINKINGAMBER — The computer is receiving electrical power, but an
internal power problem might exist.
• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
See "Back View of the Computer" on page 13.
• Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System
Board Components" on page 65).
ELIMINATEINTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
CHECKTHEPRINTERDOCUMENTATION — See the printer documentation for setup and
troubleshooting information.
ENSURETHATTHEPRINTERISTURNEDON
CHECKTHEPRINTERCABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a
Printer" on page 15).
TESTTHEELECTRICALOUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
44Solving Problems
VERIFYTHATTHEPRINTERISRECOGNIZEDBY WINDOWS —
1
Click the
2
Click
If the printer is listed, right-click the printer icon.
3
Click
REINSTALLTHEPRINTERDRIVER — See the printer documentation for instructions.
Start
button, click
View installed printers or fax printers
Properties
and click the
Control Panel
Ports
tab. Ensure that the
, and then click
.
Print to the following port(s):
Printers and Other Hardware
setting is
.
USB
.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
CHECKTHESCANNERDOCUMENTATION — See the scanner documentation for setup and
troubleshooting information.
UNLOCKTHESCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.
RESTARTTHECOMPUTERANDTRYTHESCANNERAGAIN
CHECKTHECABLECONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
VERIFYTHATTHESCANNERISRECOGNIZEDBY MICROSOFT WINDOWS —
1
Click the
2
Click
If your scanner is listed, Windows recognizes the scanner.
REINSTALLTHESCANNERDRIVER — See the scanner documentation for instructions.
Start
button, click
Scanners and Cameras
Control Panel
.
, and then click
Printers and Other Hardware
.
Solving Problems45
Sound and Speaker Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
No sound from speakers
NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening
to MP3 songs, ensure that you did not turn the player volume down or off.
CHECKTHESPEAKERCABLE CONNECTIONS — Ensure that the speakers are connected as shown on
the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers
are connected to the card.
ENSURETHATTHECORRECTAUDIOSOLUTIONISENABLEDINTHE BIOS SETUPPROGRAM — See
"System Setup" on page 111.
ENSURETHATTHESUBWOOFERANDTHESPEAKERSARETURNEDON — See the setup diagram
supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to
eliminate distortion.
ADJUSTTHE WINDOWSVOLUMECONTROL — Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
DISCONNECTHEADPHONESFROMTHEHEADPHONECONNECTOR — Sound from the speakers is
automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.
TESTTHEELECTRICALOUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
ELIMINATEPOSSIBLEINTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
REINSTALLTHESOUNDDRIVER — See "Manually Reinstalling Drivers" on page 54.
RUNTHE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 55.
46Solving Problems
No sound from headphones
CHECKTHEHEADPHONECABLE CONNECTION — Ensure that the headphone cable is securely inserted
into the headphone connector (see "Front View of the Computer" on page 11).
ADJUSTTHE WINDOWSVOLUMECONTROL — Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
ENSURETHATTHECORRECTAUDIOSOLUTIONISENABLEDINTHE BIOS SETUPPROGRAM — See
"System Setup" on page 111.
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: See the monitor documentation for troubleshooting procedures.
If the screen is blank
CHECKTHEMONITORCABLECONNECTION —
• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.
If an optional video card is installed, check that the monitor cable is connected to the card, rather than
the video connector on the system board.
• If you are using a graphics extension cable and removing the cable solves the problem, the cable is
defective.
• Swap the computer and monitor power cables to determine whether the power cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have
missing pins.)
CHECKTHEMONITORPOWERLIGHT — If the power light is off, firmly press the button to ensure that
the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is
blinking, press a key on the keyboard or move the mouse.
TESTTHEELECTRICALOUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
CHECKTHEDIAGNOSTICLIGHTS — See "Diagnostic Lights" on page 49.
Solving Problems47
If the screen is difficult to read
CHECKTHEMONITORSETTINGS — See the monitor documentation for instructions on adjusting the
contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.
MOVETHESUBWOOFERAWAYFROMTHEMONITOR — If your speaker system includes a subwoofer,
ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.
MOVETHEMONITORAWAYFROMEXTERNALPOWERSOURCES — Fans, fluorescent lights, halogen
lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices
to check for interference.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on
the front panel (see "Front View of the Computer" on page 11). When the computer starts normally,
the lights flash. If the computer malfunctions, the color and sequence of the lights identify the
problem.
The computer is in a normal "off"
condition, or a possible pre-BIOS
failure has occurred.
The diagnostic lights are not lit
after the computer successfully
boots to the operating system.
A possible processor failure has
occurred.
Plug the computer into a working electrical
outlet and press the power button.
Contact Dell (see "Contacting Dell" on
page 122).
Memory modules are detected,
but a memory failure has
occurred.
• If you have two or more memory modules
installed, remove the modules, reinstall
one module (see "Installing Memory" on
page 68), and then restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you
have identified a faulty module or
reinstalled all modules without error.
• If available, install properly working
memory of the same type into your
computer (see "Installing Memory" on
page 68).
• If the problem persists, contact Dell (see
"Contacting Dell
" on page 122).
Troubleshooting Tools49
Light Pattern Problem DescriptionSuggested Resolution
A possible graphics card failure
has occurred.
A possible floppy or hard drive
failure has occurred.
• If the computer has a graphics card,
remove the card, reinstall it (see "PCI
Express Cards" on page 76), and then
restart the computer.
• If the problem still exists, install a graphics
card that you know works and restart the
computer.
• If the problem persists or the computer has
integrated graphics, contact Dell (see
"Contacting Dell
Reseat all power and data cables and restart
the computer.
" on page 122).
A possible USB failure has
occurred.
No memory modules are
detected.
Memory modules are detected,
but a memory configuration or
compatibility error exists.
Reinstall all USB devices, check cable
connections, and then restart the computer.
• If you have two or more memory modules
installed, remove the modules, reinstall
one module (see "Installing Memory" on
page 68), and then restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you
have identified a faulty module or
reinstalled all modules without error.
• If available, install properly working
memory of the same type into your
computer (see "Installing Memory" on
page 68).
• If the problem persists, contact Dell (see
"Contacting Dell
• Ensure that no special memory
module/memory connector placement
requirements exist (see "Memory
Installation Guidelines" on page 66).
• Verify that the memory modules that you
are installing are compatible with your
computer (see "Memory Installation
Guidelines" on page 66).
• If the problem persists, contact Dell (see
"Contacting Dell
" on page 122).
" on page 122).
50Troubleshooting Tools
Light Pattern Problem DescriptionSuggested Resolution
Another failure has occurred.
After POST is complete, all four
diagnostic lights turn green
briefly before turning off to
indicate normal operating
condition.
• Ensure that the cables are properly
connected to the system board from the
hard drive, CD drive, and DVD drive (see
"Drives" on page 85).
• If there is an error message on your screen
identifying a problem with a device (such
as the floppy drive or hard drive), check the
device to ensure that it is functioning
properly.
• If the problem persists, contact Dell (see
"Contacting Dell
None.
" on page 122).
Troubleshooting Tools51
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
If you experience a problem with your computer, perform the checks in "Solving Problems" on page 33
and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
1
Turn on (or restart) your computer.
2
When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
page 61) and try again.
3
When the boot device list appears, highlight
4
When the Dell Diagnostics
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
you want.
OptionFunction
Express TestPerforms a quick test of devices. This test typically takes 10 to
Extended TestPerforms a thorough check of devices. This test typically takes
Custom TestTests a specific device. You can customize the tests you want
Symptom TreeLists the most common symptoms encountered and allows
®
Windows® desktop. Then shut down your computer (see "Turning Off Your Computer" on
Boot to Utility Partition
Main Menu
20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
an hour or more and requires you to answer questions
periodically.
to run.
you to select a test based on the symptom of the problem you
are having.
appears, select the test you want to run.
Main Menu
screen appears, click the button for the option
and press <Enter>.
2
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 122).
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical
support will ask for your Service Tag.
52Troubleshooting Tools
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab described in
the following table for more information.
TabFunction
ResultsDisplays the results of the test and any error conditions encountered.
ErrorsDisplays error conditions encountered, error codes, and the problem
description.
HelpDescribes the test and may indicate requirements for running the test.
ConfigurationDisplays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices
from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The
device list may not display the names of all the components installed
on your computer or all devices attached to your computer.
ParametersAllows you to customize the test by changing the test settings.
4
Close the test screen to return to the
computer, close the
Main Menu
Main Menu
screen.
screen. To exit the Dell Diagnostics and restart the
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a
driver program.
A driver acts like a translator between the device and any other programs that use the device. Each device
has its own set of specialized commands that only its driver recognizes.
Dell ships your computer to you with required drivers already installed—no further installation or
configuration is needed.
Many drivers, such as the keyboard driver, come with your Microsoft
may need to install drivers if you:
•Upgrade your operating system
•Reinstall your operating system
•Connect or install a new device
®
Windows® operating system. You
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem
and, if necessary, update the driver.
Troubleshooting Tools53
Windows XP
1
Click the
2
Under
3
Click
4
In the
5
Click
6
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the
Start
button and click
Pick a Category
System
.
System Properties
Device Manager
Control Panel
, click
Performance and Maintenance
window, click the
Hardware
.
.
.
tab.
device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a
new driver.
Reinstalling Drivers
NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you
install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
Rollback to replace the driver with the previously installed version.
1
Click the
2
Under
3
Click
4
In the
5
Click
6
Right-click the device for which the new driver was installed and click
7
Click the
8
Click
If Device Driver Rollback does not resolve the problem, then use System Restore to return your
computer to the operating state that existed before you installed the new driver (see "Using Microsoft
Windows XP System Restore" on page 56).
Start
button and click
Pick a Category
System
.
System Properties
Device Manager
Drivers
tab.
Roll Back Driver
Control Panel
, click
Performance and Maintenance
window, click the
Hardware
.
.
.
.
tab.
Properties
.
Manually Reinstalling Drivers
1
After copying the required driver files to your hard drive, click the
My Computer
2
Click
Properties
3
Click the
4
Double-click the type of device for which you are installing the driver.
.
.
Hardware
54Troubleshooting Tools
tab and click
Device Manager
Start
button and right-click
.
5
Double-click the name of the device for which you are installing the driver.
6
Click the
7
Click
8
Click
9
When the name of the appropriate driver appears, click
10
Click
Driver
tab and click
Install from a list or specific location (Advanced)
Browse
and browse to the location to which you previously extracted the driver files.
Finish
and restart your computer.
Update Driver
.
and click
Next
Next
.
.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
2
Ty p e
3
Click
4
In the
click
Start
button and click
hardware troubleshooter
Hardware Troubleshooter
Hardware Troubleshooter
Next
.
Help and Support
in the
list, click
.
in the
Search
field and click the arrow to start the search.
Search Results
I need to resolve a hardware conflict on my computer
list.
, and
Restoring Your Operating System
You can restore your operating system in the following ways:
•Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without
affecting data files. Use System Restore as the first solution for restoring your operating system and
preserving data files.
•Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you
purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes
any applications installed after you received the computer. Use PC Restore only if System Restore did
not resolve your operating system problem.
•
If you received
system. Use the CD
an
Operating System
only
if System Restore did not resolve your operating system problem.
CD with your computer, you can use it to restore your operating
Troubleshooting Tools55
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your
computer to an earlier operating state (without affecting data files) if changes to the hardware, software,
or other system settings have left the computer in an undesirable operating state. See the Windows Help
and Support Center for information on using System Restore. To access the Windows Help and Support
Center, see "Finding Information" on page 9.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you
set your Dell™ computer to the Windows Classic view.
Creating a Restore Point
1
Click the
2
Click the task for
3
Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP
Device Driver Rollback" on page 54) to resolve the problem. If that is unsuccessful, then use System Restore.
NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any
open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
1
Click the
System Restore
2
Ensure that
3
Click a calendar date to which you want to restore your computer.
The
All calendar dates with available restore points appear in boldface type.
Start
button and click
System Restore
Start
button, point to
.
Restore my computer to an earlier time
Select a Restore Point
Help and Support
.
.
All Programs→
Accessories→
System Tools
is selected and click
, and then click
Next
.
screen provides a calendar that allows you to see and select restore points.
4
Select a restore point and click
Next
.
If a calendar date has only one restore point, then that restore point is automatically selected. If two or
more restore points are available, click the restore point that you prefer.
5
Click
Next
.
The
Restoration Complete
screen appears after System Restore finishes collecting data and then the
computer restarts.
6
After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a different restore point, or you can
undo the restoration.
56Troubleshooting Tools
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not
alter, open, or delete any files or programs until the system restoration is complete.
1
Click the
System Restore
2
Click
Enabling System Restore
Start
button, point to
.
Undo my last restoration
All Programs→ Accessories→ System Tools
and click
Next
.
, and then click
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is
automatically disabled. To see if System Restore is enabled:
1
Click the
2
Click
3
Click
4
Click the
5
Ensure that
Start
button and click
Control Panel
Performance and Maintenance
System
.
System Restore
tab.
Turn off System Restore
.
.
is unchecked.
Using Dell PC Restore
NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or
drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC
Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore is not available in all countries or on all computers.
Use Dell PC Restore by Symantec only as the last method to restore your operating system.
PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
Any programs or files added since you received your computer—including data files—are permanently
deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using PC Restore.
To use PC Restore:
1
Turn on the computer.
During the boot process, a blue bar with
www.dell.com
appears at the top of the screen.
2
Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the
computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3
On the next screen that appears, click
4
On the next screen, click
Confirm
.
Restore
.
The restore process takes approximately 6–10 minutes to complete.
Troubleshooting Tools57
5
When prompted, click
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6
When prompted, click
Finish
to reboot the computer.
Yes
.
The computer restarts. Because the computer is restored to its original operating state, the screens that
appear, such as the End User License Agreement, are the same ones that appeared the first time the
computer was turned on.
7
Click
Next
.
System Restore
The
8
After the computer restarts, click OK.
Removing Dell PC Restore
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your
computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s
operating system.
screen appears and the computer restarts.
Dell PC Restore enables you to restore your hard drive to the operating state it was in when you
purchased your computer. It is recommended that you do not remove PC Restore from your computer,
even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever
recall it, and you will never be able to use PC Restore to return your computer’s operating system to its
original state.
To remove PC Restore:
1
Log on to the computer as a local administrator.
2
In Windows Explorer, go to
3
Double-click the filename
c:\dell\utilities\DSR
DSRIRRemv2.exe
.
.
NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as
administrator. Click Quit, and then log on as a local administrator.
NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears
stating that the partition was not found. Click Quit; there is no partition to delete.
4
Click OK to remove the PC Restore partition on the hard drive.
5
Click
Yes
when a confirmation message appears.
The PC Restore partition is deleted and the newly available disk space is added to the free space
allocation on the hard drive.
6
Right-click
Local Disk (C)
space is available as indicated by the increased value for
7
Click
Finish
to close the
8
Restart the computer.
58Troubleshooting Tools
in Windows Explorer, click
PC Restore Removal
window.
Properties
Free Space
, and verify that the additional disk
.
Using the Operating System CD
Before You Begin
If you are considering a reinstall of the Windows XP operating system to correct a problem with a newly
installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device
Driver Rollback" on page 54). If Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before you installed the new
device driver (see "Using Microsoft
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional
hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows XP, you need the following items:
•Dell™
Operating System
•Dell ResourceCD
NOTE: The ResourceCD contains drivers that were installed during assembly of the computer. Use the
ResourceCD to load any required drivers. Depending on the region from where you ordered your computer, or
whether you requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship with your system.
Reinstalling Windows XP
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you
must also reinstall the device drivers, virus protection program, and other software.
NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files
and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell
technical support representative instructs you to do so.
1
Save and close any open files and exit any open programs.
2
Insert the
3
Restart the computer.
4
Press <F12> immediately after the DELL™ logo appears.
Operating System
If the operating system logo appears, wait until you see the Windows desktop, and then shut down the
computer and try again.
Windows XP System Restore" on page 56).
CD
CD. Click
Exit
if the
Install Windows XP
message appears.
5
Follow the instructions on the screen to complete the installation.
Troubleshooting Tools59
60Troubleshooting Tools
Removing and Installing Parts
Before You Begin
This chapter provides procedures for removing and installing the components in your computer.
Unless otherwise noted, each procedure assumes that the following conditions exist:
•You have performed the steps in Turning Off Your Computer and Before Working Inside Your
Computer.
•You have read the safety information in your Dell™
•A component can be replaced or—if purchased separately—installed by performing the removal
procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
•Small flat-blade screwdriver
•Phillips screwdriver
•Flash BIOS executable update program on
support.dell.com
Turning Off Your Computer
NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off
your computer.
1
Shut down the operating system:
a
Save and close any open files, exit any open programs, click the
Turn Off Computer
b
In the
Turn off computer
The computer turns off after the operating system shutdown process finishes.
.
window, click
Turn o f f
Product Information Guide.
.
Start
button, and then click
.
2
Ensure that the computer and any attached devices are turned off. If your computer and attached
devices did not automatically turn off when you shut down your operating system, press and hold
the power button for 4 seconds.
Removing and Installing Parts61
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help
ensure your own personal safety.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by
its pins.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing
that is not authorized by Dell is not covered by your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking
tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer.
1
Turn off your computer (see "Turning Off Your Computer" on page 61).
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the
network device.
2
Disconnect any telephone or telecommunication lines from the computer.
3
Disconnect your computer and all attached devices from their electrical outlets, and then press the
power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
4
Remove the computer cover (see "Removing the Computer Cover" on page 63).
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate any static electricity that could harm internal components.
62Removing and Installing Parts
Removing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
1
Follow the procedures in "Before You Begin" on page 61.
NOTICE: Ensure that sufficient space exists to support the removed cover.
NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the
surface on which it is resting.
2
Lay your computer on its side with the computer cover facing up.
3
Pull back the cover latch release located on the top panel.
1
2
3
4
1cover latch release2computer cover3back of computer
4bottom hinge tabs
Removing and Installing Parts63
4
Grip the sides of the computer cover and pivot the cover up, using the bottom hinge tabs as leverage
points.
5
Release the cover from the hinge tabs and set it aside in a secure location.
Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
3
2
*1
*May not be present on all computers.
1floppy drive or Media Reader2CD or DVD drive3power supply
You can increase your computer memory by installing memory modules on the system board. Your
computer supports DDR2 memory. For additional information on the type of memory supported by your
computer, see "Memory" on page 107.
NOTICE: Do not install ECC or buffered memory modules. Only unbuffered, non-ECC memory is supported.
Memory Installation Guidelines
•DIMM connectors must be populated in numerical order beginning with connectors DIMM_1 and
DIMM_2, then connectors DIMM_3 and DIMM_4.
If a single DIMM is installed, you must install it in connector DIMM_1.
•For best performance, memory modules should be installed in
technology
. If the memory modules are not installed in matched pairs, the computer will operate, but
with a slight reduction in performance. (See the label on the module to determine the module’s
capacity.) For example, if you install a mixed pair of DDR2 533-MHz and DDR2 667-MHz memory,
the modules function at the slowest speed installed.
66Removing and Installing Parts
pairs of matched memory size, speed, and
2
1
1Channel A: matched pair of memory
modules in connectors DIMM_1 and
DIMM_2 (white securing clips)
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them
separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible,
do not pair an original memory module with a new memory module. Otherwise, your computer may not start
properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM
connectors 3 and 4.
NOTE: Memory purchased from Dell is covered under your computer warranty.
2Channel B: matched pair of memory
modules in connectors DIMM_3 and
DIMM_4 (black securing clips)
Addressing Memory With 4-GB Configurations
Your computer supports a maximum of 4 GB of memory when you use four 1-GB DIMMs. Current
32-bit operating systems, such as Microsoft
space; however, the amount of memory available to the operating system is less than that installed.
Certain components within the computer require address space in the 4-GB range. Any address space
reserved for these components cannot be used by computer memory.
®
Windows® XP, can use a maximum of 4 GB of address
Removing and Installing Parts67
Installing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your
body before you touch any of your computer’s electronic components. You can do so by touching an unpainted
metal surface on the computer chassis.
1
Follow the procedures in "Before You Begin" on page 61.
2
Press the securing clip at each end of the memory module connector.
1
2
3
1memory connector farthest
from processor (DIMM_1)
3
Align the notch on the bottom of the module with the crossbar in the connector.
1cutouts (2)2memory module3notch
4crossbar
2securing clips (2)3connector
3
2
1
4
68Removing and Installing Parts
NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you
apply equal force to each end of the module.
4
Insert the module into the connector until the module snaps into position.
If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
5
Replace the computer cover.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
6
Connect your computer and devices to electrical outlets, and turn them on.
7
Right-click the
8
Click the
9
To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
My Computer
General
tab.
icon and click
Properties
.
Removing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your
body before you touch any of your computer’s electronic components. You can do so by touching an unpainted
metal surface on the computer chassis.
1
Follow the procedures in "Before You Begin" on page 61.
2
Press out the securing clip at each end of the memory module connector.
3 Grasp the module at the end of the board and lift up.
Removing and Installing Parts69
Cards
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your
body before you touch any of your computer’s electronic components. You can do so by touching an unpainted
metal surface on the computer chassis.
Your Dell™ computer provides the following slots for PCI and PCI Express cards:
•One PCI Express x16 card slot (SLOT1)
•One PCI Express x1 card slot (SLOT2)
•Two PCI card slots (SLOT3, SLOT4)
See "System Board Components" on page 65 for card slot location.
PCI Cards
Your computer supports two PCI cards.
•If you are installing or replacing a card, follow the procedures in the next section.
•If you are removing but not replacing a PCI card, see "Removing a PCI Card" on page 75.
•If you are replacing a card, remove the current driver for the card from the operating system.
•If you are installing or replacing a PCI Express card, see "Installing a PCI Express Card" on page 76.
70Removing and Installing Parts
Installing a PCI Card
1
Follow the procedures in "Before You Begin" on page 61.
1
2
1release tab2card retention door
2
Gently push the release tab on the card retention door from the inside to pivot the door open. Because
the door is captive, it will remain in the open position.
3
If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue
with step 5.
4
If you are replacing a card that is already installed in the computer, remove the card.
If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it
out of its connector.
5
Prepare the card for installation.
See the documentation that came with the card for information on configuring the card, making
internal connections, or otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a network.
To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any
cards.
Removing and Installing Parts71
6
3
Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
If you are installing a sound card, remove the jumper on the end of the front I/O panel. Then connect
one end of the cable to the sound card and the other end of the cable to the connection on the front
I/O panel from which you removed the jumper.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
10
Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn
them on.
11
If you installed a sound card:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated Audio
b
Connect external audio devices to the sound card’s connectors. Do not connect external audio
, and then change the setting to
Off
Onboard Devices
.
devices to the microphone, speaker/headphone, or line-in connectors on the back panel. See "Back
Panel Connectors" on page 14.
74Removing and Installing Parts
and select
12
If you installed an add-in network adapter and want to disable the integrated network adapter:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated NIC,
b
Connect the network cable to the add-in network adapter’s connectors. Do not connect the
and then change the setting to
Off
.
Onboard Devices
and select
network cable to the integrated connector on the back panel. See "Back Panel Connectors" on
page 14.
13
Install any drivers required for the card as described in the card documentation.
Removing a PCI Card
1
Follow the procedures in "Before You Begin" on page 61.
2
Gently push the release tab on the card retention door from the inside to pivot the door open. Because
the door is captive, it will remain in the open position.
3
If necessary, disconnect any cables connected to the card. Grasp the card by its top corners and ease it
out of its connector. If a sound card is removed, a jumper should be installed on the Front IO card
audio connector.
4
If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the
computer. The brackets also keep dust and dirt out of your computer.
5
Close the card retention door by snapping it into place to secure the cards.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
6
Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn
them on.
7
Remove the card’s driver from the operating system.
8
If you removed a sound card:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated Audio
b
Connect external audio devices to the audio connectors on the back panel of the computer. See
, and then change the setting to On.
Onboard Devices
and select
"Back Panel Connectors" on page 14.
9
If you removed an add-in network connector:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated NIC
b
Connect the network cable to the integrated connector on the back panel of the computer. See
, and then change the setting to On.
Onboard Devices
and select
"Back Panel Connectors" on page 14.
Removing and Installing Parts75
PCI Express Cards
1
Your computer supports one PCI Express x16 card and one PCI Express x1 card.
•If you are installing or replacing a PCI Express card, follow the procedures in the next section.
•If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 80.
•If you are installing or replacing a PCI card, see "Installing a PCI Card" on page 71.
•If you are replacing a card, remove the current driver for the card from the operating system.
Installing a PCI Express Card
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the computer cover (see "Removing the Computer Cover" on page 63).
Gently push the release tab on the card retention door from the inside to pivot the door open. The
door is hinged and will remain in the open position (see "Installing a PCI Card" on page 71 for an
illustration of the card retention door).
4
If your computer includes a card retention mechanism to secure the x16 card in place from the top:
a
Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from
the two tab slots holding it in place.
b
Set the retention mechanism aside.
5
If you are installing a new card, remove the filler bracket to create a card-slot opening, then continue
with step 7.
76Removing and Installing Parts
6
If you are replacing a card that is already installed in the computer, remove the card.
Disconnect any cables connected to the card. Gently pull the securing tab, grasp the card by its top
corners, and then ease it out of its connector.
See the documentation that came with the card for information on configuring the card, making
internal connections, or otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To
guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any
cards.
8
If you are installing the card into the x16 card connector, position the card so the securing slot is
aligned with the securing tab.
Removing and Installing Parts77
9
3
Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the
computer cover from closing properly or cause damage to the equipment.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
11
Before you close the card retention door, ensure that:
•The tops of all cards and filler brackets are flush with the alignment bar.
•The notch in the top of the card or filler bracket fits around the alignment guide.
2
3
4
1alignment guide2alignment bar3release tab
4card retention door
Removing and Installing Parts79
12
Close the card retention door by snapping it into place to secure the cards.
13
Connect any cables that should be attached to the card.
See the documentation for the card for information about the card’s cable connections.
14
Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn
them on.
15
If you installed a sound card:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated Audio
b
Connect external audio devices to the sound card’s connectors. Do not connect external audio
, and then change the setting to
Off
Onboard Devices
.
and select
devices to the microphone, speaker/headphone, or line-in connectors on the back panel. See "Back
Panel Connectors" on page 14.
16
If you installed an add-in network adapter and want to disable the integrated network adapter:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated NIC
b
Connect the network cable to the add-in network adapter’s connectors. Do not connect the
, and then change the setting to
Off
.
Onboard Devices
and select
network cable to the integrated connector on the back panel. See "Back Panel Connectors" on
page 14.
17
Install any drivers required for the card as described in the card documentation.
Removing a PCI Express Card
1
Follow the procedures in "Before You Begin" on page 61.
2
Gently push the release tab on the card retention door from the inside to pivot the door open. Because
the door is captive, it will remain in the open position (see "Installing a PCI Card" on page 71 for an
illustration of the card retention door).
3
If your computer includes a card retention mechanism, to secure the x16 card in place from the top:
a
Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from
the two tab slots holding it in place.
b
Set the retention mechanism aside in a secure location.
4
If necessary, disconnect any cables connected to the card. Gently pull the securing tab, grasp the card
by its top corners, and then ease it out of its connectors.
5
If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the
computer. The brackets also keep dust and dirt out of your computer.
6
Reseat the card retention mechanism in the tabs and pivot downward to snap it into place.
80Removing and Installing Parts
7
Close the card retention door to snap it into place, securing the cards.
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
8
Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn
them on.
9
Remove the card’s driver from the operating system.
10
If you removed a sound card:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated Audio
b
Connect external audio devices to the audio connectors on the back panel of the computer. See
, and then change the setting to
On
Onboard Devices
and select
"Back Panel Connectors" on page 14.
11
If you removed an add-in network connector:
a
Enter system setup (see "System Setup" on page 111), go to
Integrated NIC
b
Connect the network cable to the integrated connector on the back panel of the computer. See
, and then change the setting to On.
Onboard Devices
and select
"Back Panel Connectors" on page 14.
Drive Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
Removing the Drive Panel
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the computer cover (see "Removing the Computer Cover" on page 63).
Removing and Installing Parts81
1
2
3
4
1sliding plate lever2sliding plate3drive panel
4side hinges
3
Grasping the lever on the sliding plate, pull the sliding plate to the right until it snaps into the open
position.
NOTE: This sliding plate secures and releases the drive panel and helps to secure the drives.
4
By pushing from the inside and pivoting the drive panel to the left, you can release the drive panel
from its side hinges.
Slide the tab on the left side of the drive-panel insert under the center drive-panel tab.
2
Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab
on the drive panel.
Replacing the Drive Panel
1
Align the drive panel tabs with the side hinges.
1
2
3
4
5
1sliding plate lever2sliding plate3drive panel
4drive panel tabs (3)5side hinges
2
Rotate the drive panel toward the computer until it snaps into place on the front panel.
84Removing and Installing Parts
Drives
Your computer supports a combination of these devices:
•Up to two serial ATA hard drives
•One optional floppy drive or an optional Media Card Reader
•Up to two CD or DVD drives
1
2
3
1CD/DVD drive2FlexBay for optional floppy
drive or Media Card Reader
3hard drive
Recommended Drive Cable Connections
•Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1" on the system board.
•Connect serial ATA CD or DVD drives to connectors labeled "SATA2" or "SATA3" on the system board.
Removing and Installing Parts85
Connecting Drive Cables
When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of
the drive.
Power Connector
1
2
1power cable2power input connector
Drive Interface Connectors
The drive cable connectors are keyed for correct insertion. Properly align the cable connector key on the
cable and the drive before connecting.
Serial ATA Connector
1
2
1interface cable2interface connector
Connecting and Disconnecting Drive Cables
When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab.
The serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on
one connector matches a tab or a filled-in hole on the other connector.
86Removing and Installing Parts
Hard Drives
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as
a foam pad, that will sufficiently cushion it.
NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin
this procedure.
Check the documentation for the drive to verify that it is configured for your computer.
Removing a Hard Drive
1
Follow the procedures in "Before You Begin" on page 61.
2
Disconnect the power and data cables from the drive.
NOTICE: Use the pull-tab to remove the data cable from your hard drive.
1
2
1power cable2serial ATA data cable
Removing and Installing Parts87
3
Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer.
1
2
1tabs (2)2hard drive
4
If removing this drive changes the drive configuration, then be sure to reflect these changes in system
setup. When you restart your computer, enter system setup (see "System Setup" on page 111), then go
to the "Drives" section of the System Setup and under
Drive 0 through 3
, set the Drive to the correct
configuration.
5
Replace the computer cover (see "Replacing the Computer Cover" on page 105).
6
Connect computer and other devices to an electrical outlet.
Installing a Hard Drive
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the computer cover (see "Removing the Computer Cover" on page 63).
3
Check the documentation for the drive to verify that it is configured for your computer.
NOTE: If your replacement hard drive does not have the hard drive bracket attached, remove the bracket from the
old drive by unsnapping it from the drive. Snap the bracket onto the new drive.
88Removing and Installing Parts
1
2
1drive2hard-drive bracket
4
Align the hard drive bracket with the guides in the hard drive bay.
1
2
3
1hard-drive bracket2hard drive3guide in hard-drive bay
5
Gently slide the drive into place until you feel a click or the drive is securely installed. Take care not to
let the drive free-fall into the drive bay.
6
Connect the power and data cables to the drive.
Removing and Installing Parts89
1
2
1serial ATA data cable2power cable
7
Check all cables to be certain that they are properly connected and firmly seated.
8
Replace the computer cover (see "Replacing the Computer Cover" on page 105).
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
9
Connect your computer and devices to electrical outlets, and then turn them on.
10
See the documentation that came with the drive for instructions on installing any software required for
drive operation.
11
Check the System Setup for drive configuration changes (see "Entering System Setup" on page 111).
90Removing and Installing Parts
Adding a Second Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as
a foam pad, that will sufficiently cushion it.
1
Check the documentation for the drive to verify that it is configured for your computer.
2
Follow the procedures in "Before You Begin" on page 61.
3
Press in on the blue release tabs on each side of the hard drive bracket and slide it up and out of the
computer.
4
Snap the bracket to the hard drive (see "Installing a Hard Drive" on page 88).
5
Align the hard drive bracket with the guides in the hard drive bay.
6
Gently slide the new drive (second hard drive) into place until you feel a click or feel the drive securely
installed. Take care not to let the drive free-fall into the drive bay.
1
2
3
4
1release tabs (2)2second hard drive in lower bay 3hard drive bay
4primary hard drive in upper bay
7
Connect the power and data cables to the drive (see "Connecting Drive Cables" on page 86).
8
Connect the other end of the data cable to the SATA connector on the system board labeled
SATA1
(see "System Board Components" on page 65).
9
Check all cables to be certain that they are properly connected and firmly seated.
Removing and Installing Parts91
SATA0
or
10
Replace the computer cover (see "Replacing the Computer Cover" on page 105).
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
11
Connect your computer and devices to electrical outlets, and turn them on.
12
See the documentation that came with the drive for instructions on installing any software required for
drive operation.
Floppy Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive" on page 94.
Removing a Floppy Drive
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the drive panel (see "Removing the Drive Panel" on page 81).
1
1power cable2data cable
92Removing and Installing Parts
2
3
Disconnect the power and data cables from the back of the floppy drive.
NOTE: If you have installed a PCI Express x16 card, this card may cover the floppy-drive connectors. Remove this
card before disconnecting the floppy-drive cables
4
Slide the drive latch release toward the bottom of the computer and, without releasing the drive latch
(see "Removing a PCI Express Card
" on page 80
)
release, slide the floppy drive out through the front of the computer.
1
2
3
1drive latch release2sliding plate3floppy drive
5
If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Drive-Panel Insert"
on page 83).
6
Replace the computer cover (see "Replacing the Computer Cover" on page 105).
7
Connect your computer and devices to electrical outlets, and then turn them on.
8 Check the System Step for the appropriate diskette Drive Option changes
page 111
).
(see "Entering System Setup
Removing and Installing Parts93
" on
Installing a Floppy Drive
NOTE: In the event that the replacement or new floppy drive does not have shoulder screws, check for the screws
located within the drive panel insert or, if applicable, reuse screws attached to the drive that you are replacing.
1
2
1drive2screws (4)
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the drive panel (see "Removing the Drive Panel" on page 81).
3
Gently slide the drive into place until you feel a click or feel the drive securely installed.
NOTE: If you are installing a new floppy drive rather than replacing a drive, remove the drive panel insert where
you want the drive to be installed, insert the shoulder screws located in the back of the drive panel insert into the
drive, and then slide the drive back into place.
4
Attach the power and data cables to the floppy drive.
5
Connect the other end of the data cable to the connector labeled "FLOPPY1" on the system board (see
"System Board Components" on page 65) and route the cable through the clip on the shroud.
94Removing and Installing Parts
1
2
1power cable2data cable
6
If you are installing a new floppy drive rather than replacing a drive, remove the appropriate drive-panel
insert (see "Removing the Drive-Panel Insert" on page 83).
7
Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan
and cooling vents.
8
Replace the drive panel (see "Replacing the Drive Panel" on page 84).
9
Replace the computer cover (see "Replacing the Computer Cover" on page 105).
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
10
Connect your computer and devices to their electrical outlets, and turn them on.
See the documentation that came with the drive for instructions on installing any software required for
drive operation.
11
Enter system setup (see "System Setup" on page 111) and select the appropriate
12
Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on
Diskette Drive
page 52).
Removing and Installing Parts95
option.
Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
Removing a Media Card Reader
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the drive panel (see "Removing the Drive Panel" on page 81).
2
*1
*
Not present on all computers.
1Media Card Reader2cable
96Removing and Installing Parts
3
1
Disconnect the FlexBay USB cable from the back of the Media Card Reader and from the internal
USB connector on the system board (see "System Board Components" on page 65) and remove the
cable from the cable routing clip.
Slide the drive latch release toward the bottom of the computer and, without releasing the drive latch
release, slide the Media Card Reader out through the front of the computer.
5
If you are not replacing the Media Card Reader, reinstall the drive panel insert, as needed (see
"Replacing the Drive-Panel Insert" on page 83).
6
Replace the drive panel (see "Replacing the Drive Panel" on page 84).
7
Connect your computer and devices to electrical outlets, and then turn them on.
Removing and Installing Parts97
Installing a Media Card Reader
NOTE: In the event that the replacement or new Media Card Reader does not have shoulder screws, use the
screws located within the drive panel insert. Otherwise, reuse the screws attached to the card reader that you are
replacing.
1
2
1Media Card Reader2screws (4)
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the drive panel (see "Removing the Drive Panel" on page 81).
3
If this is a new card reader installation:
•Remove the drive panel insert (see "Removing the Drive-Panel Insert" on page 83). Remove the
four shoulder screws from the drive panel insert.
•Remove the Media Card Reader from its packaging.
•Remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the
new Media Card Reader.
4
Gently slide the Media Card Reader into place until you feel a click or feel the drive securely installed.
Ensure that the Media Card Reader is installed before the FlexBay cable is connected.
5
Connect the USB cable to the back of the Media Card Reader and to the USB connector on the system
board (see "System Board Components" on page 65).
98Removing and Installing Parts
6
Connect the FlexBay USB cable to the back of the Media Card Reader and to the internal USB
connector on the system board (see "System Board Components" on page 65).
2
1
1Media Card Reader2USB cable3USB connector
7
Route the FlexBay USB cable through the cable routing clip.
8
Replace the computer cover (see "Replacing the Computer Cover" on page 105).
9
Connect your computer and devices to electrical outlets, and then turn them on.
3
Removing and Installing Parts99
CD/DVD Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
Removing a CD/DVD Drive
1
Follow the procedures in "Before You Begin" on page 61.
2
Remove the drive panel (see "Removing the Drive Panel" on page 81).
3
Disconnect the power cable and the CD/DVD drive data cable from the back of the drive and the
system board.
1
2
1power cable2data cable
100Removing and Installing Parts
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.