Dell Precision 7740 Service Manual

Dell Precision 7740
Setup and specifications guide
Regulatory Model: P34E Regulatory Type: P34E002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2019 - 06
Rev. A00
Contents
1 Set up your computer................................................................................................................... 5
2 Chassis........................................................................................................................................7
Front open view..................................................................................................................................................................... 7
Left view................................................................................................................................................................................. 8
Right view...............................................................................................................................................................................8
Palmrest view.........................................................................................................................................................................9
Back view................................................................................................................................................................................9
Bottom view......................................................................................................................................................................... 10
Hot key definition................................................................................................................................................................. 10
3 System specifications................................................................................................................. 12
System information..............................................................................................................................................................12
Processor.............................................................................................................................................................................. 12
Memory................................................................................................................................................................................. 13
Storage.................................................................................................................................................................................. 14
Media card-reader................................................................................................................................................................14
Audio...................................................................................................................................................................................... 14
Video...................................................................................................................................................................................... 15
Camera.................................................................................................................................................................................. 16
Communications...................................................................................................................................................................16
Ports and connectors.......................................................................................................................................................... 16
Contactless smart card........................................................................................................................................................17
Display....................................................................................................................................................................................17
Keyboard............................................................................................................................................................................... 18
Touchpad.............................................................................................................................................................................. 19
Battery...................................................................................................................................................................................19
Power adapter..................................................................................................................................................................... 20
Dimensions and weight.......................................................................................................................................................20
Operating system................................................................................................................................................................ 20
Computer environment.......................................................................................................................................................20
Support policy.......................................................................................................................................................................21
4 System setup.............................................................................................................................22
System setup....................................................................................................................................................................... 22
General options....................................................................................................................................................................22
System configuration.......................................................................................................................................................... 23
Video screen options...........................................................................................................................................................26
Security.................................................................................................................................................................................26
Secure boot..........................................................................................................................................................................28
Intel Software Guard Extensions options.........................................................................................................................28
Performance........................................................................................................................................................................ 28
Power management............................................................................................................................................................29
Post behavior.......................................................................................................................................................................30
Contents 3
Virtualization support...........................................................................................................................................................31
Wireless options...................................................................................................................................................................32
Maintenance.........................................................................................................................................................................32
System logs.......................................................................................................................................................................... 33
5 Software................................................................................................................................... 34
Operating system................................................................................................................................................................ 34
Downloading drivers............................................................................................................................................................34
Identifying Windows 10 OS version...................................................................................................................................34
6 Getting help...............................................................................................................................36
Contacting Dell.................................................................................................................................................................... 36
4 Contents
1. Connect the power cable and press the power button
1

Set up your computer

2. Follow the instructions on the screen to finish Windows setup:
a) Connect to a network.
b) Sign-in to your Microsoft account or create a new account.
3. Locate Dell apps.
Set up your computer 5
Table 1. Locate Dell apps
Features Specifications
Register your computer
Dell Help & Support
SupportAssist — Check and update your computer
6 Set up your computer

Chassis

This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key combinations.
Topics:
Front open view
Left view
Right view
Palmrest view
Back view
Bottom view
Hot key definition

Front open view

2
1. Microphone (Optional)
2. Camera-with shutter (Optional)
3. Camera-status light (Optional)
4. Microphone (Optional)
5. Display
6. Battery status light
Chassis 7
7. Speakers

Left view

1. Thunderbolt 3 Type-C port
2. SD Card reader
3. Smartcard reader

Right view

1. Headset port
2. USB 3.1 Gen 1 ports with PowerShare
3. Security cable slot
8
Chassis

Palmrest view

1.
Power button
2. Keyboard
3. Fingerprint reader (optional)
4. Contactless Card Reader (optional)
5. Touchpad

Back view

1. HDMI port
2. Mini DisplayPort
3. RJ45 Network port
4. USB 3.1 Gen 1 port with PowerShare
5. Power connector port
Chassis
9

Bottom view

1.
Service tag label
2. Battery door release latch
3. Battery door

Hot key definition

Table 2. Keyboard shortcut keys
Hot keys Function
Fn+ESC - Fn Lock Allows the user to toggle between locked and unlocked Fn keys.
Fn+F1 - Audio Volume Mute
Fn+F2 – Audio Volume Down/Decrease Decreases the audio volume until minimum/off is reached.
Fn+F3 – Audio Volume Up/Increase Increases the audio volume until maximum is reached.
Fn+F4 – Microphone Mute
Fn+F6—Scroll lock Used as Scroll Lock key.
Temporarily mutes/unmutes the audio. The audio level before muting is returned after unmuting.
Silences the on-board microphone so it cannot record audio. There is an LED on the F4 function key that notifies the user of the state of this feature:
LED off = microphone capable of recording audio
LED on = microphone muted and unable to record audio
Fn+F8 – LCD and Projector display
Fn+F9 – Search Mimics the Windows key + F keystroke to open Windows Search
Fn+F10 – KB Illumination/Backlight Determines the Keyboard Illumination/Backlight brightness level.
10 Chassis
Determines video output to LCD and external Video devices when attached and displays present.
dialog box.
The hot key cycles through the following brightness states when
Hot keys Function
pressed: Disabled, Dim, Bright. For more detail, see Keyboard Illumination/Backlight section.
Fn+F11 - Print screen It is used as Print Screen key
Fn+F12 - Insert It is used as Insert key
Fn+RightCtrl – Context Menu It is used as Context Menu key. (a.k.a. Right-Click menu)
Fn+Left Cursor—Home It is used as Home key.
Fn+Right Cursor – End It is used as End key.
Fn+B – Pause/Break It is used as Pause/Break key. Specifically, Fn+B = Pause and Fn
+Ctrl+B = Break.
Fn+Arrow Key (Up) – Brightness Decrease
Fn+Arrow Key (Down) – Brightness Increase
Fn+Home - Radio On/Off Toggles all the radios on and off. For example, WLAN, WWAN, and
Fn+End - Sleep Puts the system into the ACPI S3 State and does not wake the
Decreases the stepping of LCD brightness for each press until minimum is reached. For details, see the LCD Brightness section.
Increases the stepping of LCD brightness for each press until maximum is reached. For details, see the LCD Brightness section.
Bluetooth.
system.
Chassis 11

System specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.
Topics:
System information
Processor
Memory
Storage
Media card-reader
Audio
Video
Camera
Communications
Ports and connectors
Contactless smart card
Display
Keyboard
Touchpad
Battery
Power adapter
Dimensions and weight
Operating system
Computer environment
Support policy
3

System information

Table 3. System information
Features Specifications
Chipset Intel CM246 chipset
DRAM bus width 64-bit per channel (total 128 bit)
FLASH EPROM 48 kHz
PCIe bus 8 Gbps
External bus frequency DMI 3.0-8GT/s

Processor

NOTE:
by region/country.
Processor numbers are not a measure of performance. Processor availability is subject to change and may vary
12 System specifications
Table 4. Processor specifications
Type UMA Graphics
9th Gen Intel I5-9400H (4 core / 8 TH / 2.5 Ghz up to 4.3 GHz / 8 M cache / 45 W)
9th Gen Intel I7-9750H (6 core / 12 TH / 2.6 Ghz up to 4.5 GHz / 12 M cache / 45 W)
9th Gen Intel I7-9850H (6 core / 12 TH / 2.6 Ghz up to 4.6 GHz / 12 M cache / 45 W)
9th Gen Intel I9-9880H (8 core / 16 TH / 2.3 GHz up to 4.8 GHz / 16 M cache / 45 W)
9th Gen Intel I9-9980HK (8 core / 16 TH / 2.4 GHz up to 5.0 GHz / 16 M cache / 45 W)
9th Gen Intel Xeon E-2276M (6 core / 12 TH / 2.8 GHz up to 4.7 GHz / 12 M cache / 45 W)
9th Gen Intel Xeon E-2286M (8 core / 16 TH / 2.4 Ghz up to 5.0 GHz / 16 M cache / 45 W)
Integrated Intel UHD 630
Integrated Intel UHD 630
Integrated Intel UHD 630
Integrated Intel UHD 630
Integrated Intel UHD 630
Integrated Intel UHD P630
Integrated Intel UHD P630

Memory

Table 5. Memory specifications
Feature Specifications
Minimum memory configuration 8 GB
Maximum memory configuration 128 GB
Number of slots 4 SODIMM
Maximum memory supported per slot 32 GB
Memory options 8 GB - 1 x 8 GB
16 GB - 1 x 16 GB
16 GB - 2 x 8 GB
32 GB - 1 x 32 GB
32 GB - 2 x 16 GB
32 GB - 4 x 8 GB
64 GB - 4 x 16 GB
64 GB - 2 x 32 GB
128 GB - 4 x 32 GB
Type DDR4 SDRAM ECC and Non-ECC memory
Speed 2666 MHz
3200 MHz
Table 6. Memory population rules
DIMM Sku Implementation
X1 B
X2 B+D
X3 A+B+C+D
System specifications 13
Location of channel A, B, C, D:
1. B and D under Keyboard– Slot B close to touchpad and Slot D close to LCD
2. A and C under Base– Slot C close to rear Input/Output and Slot A close to the battery

Storage

Table 7. Storage specifications
Type Form factor Interface Security option Capacity
Four Solid-State Drive (SSD)
One 2.5" Hard-Disk Drive (HHD) with 4 cell battery only
NOTE: Slot 4: SATA; Slot 3, 5, 6: PCIe. Please note that the slots are marked against there respective slots in the
system.
M.2 2280 PCIe 3x4 NVMe, Up
to 32 Gbps
Approximately (2.760 x
3.959 x 0.374 inches)
SATA AHCI, Up to 6 Gbps
SED Up to 512 GB
Up to 2 TB
SED FIPS
Up to 2 TB

Media card-reader

Table 8. Media-card reader specifications
Features Specifications
Type One SD-card slot
Supported cards SD
SDHC
SDXC

Audio

Table 9. Audio specifications
Features Specifications
Controller Realtek ALC3281
Type Four-channel high-definition audio
Speakers Two (Directional speakers)
Interface Universal audio jack
Stereo headphone
Stereo headset
Stereo line in
Microphone in
Stereo line out
Internal speaker amplifier 2W (RMS) per channel
14 System specifications

Video

Table 10. Video specifications
Controller Type CPU
Intel UHD Graphics 630
Intel UHD Graphics P630
NVIDIA Quadro RTX3000
NVIDIA Quadro RTX4000
UMA Intel Core
UMA Intel Xeon Integrated Shared system
Discrete NA GDDR6 6 GB eDP/mDP/HDMI/
Discrete NA GDDR6 8 GB eDP/mDP/HDMI/
Dependency
Intel Core
Intel Core
Processor i5
Processor i7
Processor i9
Graphics memory type
Integrated Shared system
Capacity External display
memory
memory
support
HDMI/DP/eDP 4096×2304
HDMI/DP/eDP 4096×2304
Type-C
Type-C
Maximum resolution
Max Digital:
Single DisplayPort 1.4 ­7680 x 4320 (8k) @ 30 Hz (mDP/type-c to DP)
Dual DisplayPort
1.4 - 7680 x 4320 (8k) @ 60 Hz (mDP/type-c to DP)
Max Digital:
Single DisplayPort 1.4 ­7680 x 4320 (8k) @ 30 Hz (mDP/type-c to DP)
Dual DisplayPort
1.4 - 7680 x 4320 (8k) @ 60 Hz (mDP/type-c to DP)
NVIDIA Quadro RTX5000
Radeon Pro WX 3200
Discrete NA GDDR6 16 GB eDP/mDP/HDMI/
Type-C
Discrete NA GDDR5 4 GB HDMI/mDP/eDP/
USB-C
System specifications 15
Max Digital:
Single DisplayPort 1.4 ­7680 x 4320 (8k) @ 30 Hz (mDP/type-c to DP)
Dual DisplayPort
1.4 - 7680 x 4320 (8k) @ 60 Hz (mDP/type-c to DP)
Single DisplayPort 1.4 ­7680 x 4320 (8k) @ 30 Hz
Controller Type CPU
Dependency
Graphics memory type
Capacity External display
support
Maximum resolution
Dual DisplayPort
1.4 - 7680 x 4320 (8k) @ 60 Hz
HDMI 2.0 - 4096 x 2160 (4K) @ 60 Hz
Radeon Pro WX7130
Discrete NA GDDR5 8 GB HDMI/mDP/eDP/

Camera

Table 11. Camera specifications
Features Specifications
Resolution Camera:
Still image: 0.92 megapixels
Video: 1280x720 at 30 fps
Infrared camera (optional on FHD non-touch):
Still image: 0.30 megapixels
Video: 340x340 at 60 fps
USB-C
Single DisplayPort 1.4 ­7680 x 4320 (8k) @ 30 Hz
Dual DisplayPort
1.4 - 7680 x 4320 (8k) @ 60 Hz
HDMI 2.0 - 4096 x 2160 (4K) @ 60 Hz
Diagonal viewing angle Camera - 86.7 degrees
Infrared camera - 70 degrees

Communications

Table 12. Communications
Features Specifications
Network adapter
Wireless Wi-Fi 802.11n/ac via M.2
Integrated Intel i219LM10/100/1000 Mb/s Ethernet (RJ-45 ) with Intel Remote Wake UP and PXE
Bluetooth

Ports and connectors

Table 13. Ports and connectors
Features Specifications
Memory card reader SD 4.0 memory card reader
16 System specifications
Features Specifications
Smart card reader Standard
USB Three USB 3.1 Gen 1 ports with PowerShare
Security Noble wedge lock slot
Docking port Cable dock support
Audio Headset port
Noise reduction array microphones
Microphone (Optional)
Video Mini DisplayPort 1.4
HDMI 2.0
Network adapter One RJ-45 connector
Thunderbolt Two thunderbolt 3 Type-C ports

Contactless smart card

Table 14. Contactless smart card
Features Specifications
Type FIPS 201 Smart Card
ISO certification ISO14443A

Display

Table 15. Display specifications
Features Specifications
Type 17.3 in. HD+ TN 1600x900 AG non-touch, No Mic, 60% Adobe
color gamut
17.3 in. HD+ TN 1600x900 AG non-touch, Mic, 60% Adobe color gamut
17.3 in. HD+ TN 1600x900 AG non-touch, Cam/Mic, 60% Adobe color gamut
17.3 in. UltraSharp FHD WVA 1920x1080 AG, NT, No Mic, w/ Prem Panel Guar 100% sRGB color gamut
17.3 in. UltraSharp FHD WVA 1920x1080 AG, NT, Mic, w/Prem Panel Guar 100% sRGB color gamut
17.3 in. UltraSharp FHD WVA 1920x1080 AG, NT, Cam/Mic, w/ Prem Panel Guar 100% sRGB color gamut
17.3 in. UltraSharp FHD WVA 1920x1080 AG, NT, No WWAN, IR Cam/Mic, w/Prem Panel Guar 100% sRGB color gamut
17.3 in. UltraSharp UHD WVA 3840x2160 AG NT, No WWAN, Cam/Mic, w/Prem Panel Guar 100% Adobe color gamut
Luminance/Brightness (typical)
Height (Active area) HD+ - 214.92 mm (8.46 in.)
220 nits (HD+ 60% color gamut )
300 nits (FHD 72% color gamut )
400 nits (UHD Adobe 100% color gamut)
System specifications 17
Features Specifications
FHD - 214.81 mm (8.46 in.)
UHD - 214.94 mm or 214.81mm (8.46 in.)
Width (Active area) HD+ - 382.08 mm (15.04 in.)
FHD - 381.89 mm (15.04 in.)
UHD - 382.12 mm or 381.89 mm (15.04 in.)
Diagonal HD+ - 438.38 mm (17.30 in.)
FHD - 438.16 mm (17.30 in.)
UHD - 438.42 mm or 438.16mm (17.30 in.)
Megapixels HD+ - 1.44
FHD - 2.07
UHD - 8.29
Pixels Per Inch (PPI) HD+ - 106
FHD - 127
UHD - 255
Contrast ratio HD+ - 500:1
FHD - 700:1
UHD - 1000:1
Refresh rate 60 Hz
Horizontal viewing angle (min) HD+ - 40/40 degrees
FHD - 80/80 degrees
UHD - 80/80 degrees
Vertical viewing angle (min) HD+ - 10/30 degrees
FHD - 80/80 degrees
UHD - 80/80 degrees
Pixel pitch HD+ - 0.2388 mm
FHD - 0.1989 mm
UHD - 0.0995 mm
Power consumption (max) 4.4 W (HD+ 60% color gamut )
8 W (FHD 72% color gamut )
14 W (UHD Adobe 100% color gamut)

Keyboard

Table 16. Keyboard specifications
Features Specifications
Number of keys 103 (U.S. and Canada)
104 (Europe)
106 (Brazil)
107 (Japan)
Size Full sized
X= 19.00 mm key pitch
Y= 19.00 mm key pitch
Backlit keyboard Optional
18 System specifications
Features Specifications
Layout QWERTY/AZERTY/Kanji

Touchpad

Table 17. Touchpad specifications
Features Specifications
Resolution Horizontal: 1048
Vertical: 984
Dimensions Width: 3.92 inches (99.50 mm )
Height: 2.09 inches (53 mm)
Multi-touch Configurable single finger and multi-finger gestures

Battery

Table 18. Battery
Features Specifications
Type 64 WHr Lithium ion Polymer 4 cell battery with ExpressCharge
97 WHr Lithium ion Polymer 6 cell battery with ExpressCharge
97 WHr Lithium ion Polymer 6 cell battery with three year warranty
Dimension 1. 64 WHr "smart" lithium-ion
Length - 222.40 mm (8.76 in)
Width - 73.80 mm (2.90 in)
Height - 11.15 mm (0.44 in)
Weight - 298.00 g
2. 97 WHr "smart" lithium-ion
Length - 332.00 mm (13.07 in)
Width - 73.80 mm (2.90 in)
Height - 11.15 mm (0.439 in)
Weight - 445.00 g
Weight (maximum) 64 WHr - 2.98 kg (0.66 lb)
97 WHr - 4.45 kg (0.98 lb)
Voltage 64 WHr - 7.8 VDC
97 WHr - 11.4 VDC
Life span 300 discharge/recharge cycles
Charging time when the computer is off (approximate) 4 hours
Operating time Varies depending on operating conditions and can significantly
reduce under certain power-intensive conditions
Temperature range: Operating 0°C to 35°C (32°F to 95°F)
Temperature range: Storage -40°C to 65°C (-40°F to 149°F)
Coin-cell battery ML1220
System specifications 19

Power adapter

Table 19. Power adapter specifications
Features Specifications
Type 240 W adapter
Input Voltage 100 to 240 VAC
Input current (maximum) 240 W - 3.5 A
Input frequency 50 Hz to 60 Hz
Output current 240 W - 12.31 A (continuous)
Rated output voltage 19.5 VDC
Temperature range (Operating) 0º to 40º C (32º to 104º F)
Temperature range (Non-Operating) 40º to 70º C (-40º to 158º F)

Dimensions and weight

Table 20. Dimensions and weight
Features Specifications
Height Front height - 1.03 inches (26.15 mm)
Rear height - 1.19 inches (30.3 mm)
Width 16.31 inches (414.20 mm)
Depth 10.78 inches (273.7 mm)
Weight Starting 6.81 lbs (3.09 kg)

Operating system

Table 21. Operating system
Features Specifications
Operating systems supported Windows 10 Home (64 bit)
Windows 10 Professional (64 bit)
Windows 10 Pro for Workstations (64 bit)
Ubuntu 18.04 LTS (64bit)
Red Hat Linux Enterprise 7.5

Computer environment

Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 22. Computer environment
Operating Storage
Temperature range
20 System specifications
0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)
Operating Storage
Relative humidity (maximum)
Vibration (maximum)
Shock (maximum)
Altitude (maximum)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
20% to 80% (non-condensing)
NOTE: Maximum dew point
temperature = 26°C
0.26 GRMS 1.37 GRMS
105 G
-15.2 m to 3048 m (-50 ft to 10,000 ft) -15.2 m to 10,668 m (-50 ft to 35,000 ft)
20% to 95% (non-condensing)
NOTE: Maximum dew point
temperature = 33°C
40 G

Support policy

For more information on support policy, see the knowledge base articles PNP13290, PNP18925, and PNP18955.
System specifications 21

System setup

System setup enables you to manage your hardware and specify BIOS level options. From the System setup, you can:
Change the NVRAM settings after you add or remove hardware
View the system hardware configuration
Enable or disable integrated devices
Set performance and power management thresholds
Manage your computer security
Topics:
System setup
General options
System configuration
Video screen options
Security
Secure boot
Intel Software Guard Extensions options
Performance
Power management
Post behavior
Virtualization support
Wireless options
Maintenance
System logs
4

System setup

CAUTION:
changes can make your computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen
information for future reference.
Use the BIOS Setup program for the following purposes:
Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
Change the system configuration information.
Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices.
Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain

General options

Table 23. General
Option Description
System Information
This section lists the primary hardware features of your computer.
The options are:
System Information
Memory Configuration
Processor Information
Device Information
22 System setup
Option Description
Battery Information Displays the battery status and the type of AC adapter connected
to the computer.
Boot Sequence
Allows you to change the order in which the computer attempts to find an operating system.
The options are:
Windows Boot Manager
Boot List Option:
Allows you to change the boot list options.
Click one of the following options:
Legacy External Devices
UEFI—Default
Advanced Boot Options
UEFI Boot Path Security
Date/Time
Allows you to Enable Legacy Option ROMs.
The options are:
Enable Legacy Option ROMs—Default
Enable Attempt Legacy Boot
Allows you to control whether the system prompts the user to enter the Admin password when booting to a UEFI boot path.
Click one of the following options:
Always, Except Internal HDD—Default
Always
Never
Allows you to set the date and time. The change to the system date and time takes effect immediately.

System configuration

Table 24. System Configuration
Option Description
Integrated NIC
Allows you to configure the integrated network controller.
Click one of the following options:
Disabled
Enabled
Enabled w/PXE—Default
SATA Operation
Drives
Allows you to configure the operating mode of the integrated SATA hard-drive controller.
Click one of the following options:
Disabled
AHCI
RAID On—Default
NOTE: SATA is configured to support RAID mode.
Allows you to enable or disable various drives on board.
The options are:
SATA-1
System setup 23
Option Description
SATA–4
M.2 PCIe SSD-0
M.2 PCIe SSD-1
All the options are set by default.
SMART Reporting
USB Configuration
Dell Type-C Dock Configuration
Thunderbolt Adapter Configuration
This field controls whether hard drive errors for integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is disabled by default.
Enable SMART Reporting
Allows you to enable or disable the internal/integrated USB configuration.
The options are:
Enable USB Boot Support
Enable External USB Ports
All the options are set by default.
NOTE: USB keyboard and mouse always work in the
BIOS setup irrespective of these settings.
Always allow Dell docks. This setting affects only the Type-C ports connected to a Dell WD or TB dock.
Allows you to configure the Thunderbolt adapter security settings within the operating system.
The options are:
Enable Thunderbolt Technology Support—Default
Enable Thunderbolt Adapter Boot Support
Enable Thunderbolt Adapter Pre-boot Modules
Choose any one option:
Security level - No Security
Security level - User Authorization—Default
Security level - Secure Connect
Security level - Display Port Only
Thunderbolt Auto Switch Allows auto switch the thunderbolt option.
USB PowerShare
Audio
Keyboard Illumination
24 System setup
This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port (disabled by default).
Enable USB PowerShare
Allows you to enable or disable the integrated audio controller. By default, the Enable Audio option is selected.
The options are:
Enable Microphone
Enable Internal Speaker
This option is set by default.
This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level can be set from 0% to 100%.
The options are:
Option Description
Disabled
Dim
Bright—Default
Keyboard Backlight Tmeout on AC
Keyboard Backlight Tmeout on Battery
Allows to define the timeout value for the keyboard backlight when an AC adapter is plugged in the system. The Keyboard Backlight tiemout value is only in effect when the backlight is enabled.
5 seconds
10 seconds—Default
15 seconds
30 seconds
1 minute
5 minutes
15 minutes
Never
Allows to define the timeout value for the keyboard backlight when the system is running only on battery power. The Keyboard Backlight tiemout value is only in effect when the backlight is enabled.
5 seconds
10 seconds—Default
15 seconds
30 seconds
1 minute
5 minutes
15 minutes
Never
Touchscreen This field controls whether the touchscreen is enabled or disabled.
Unobtrusive Mode Allows you to turn off all light and sound emissions in the system
when you press Fn+F7. This option is disabled by default.
Miscellaneous devices
MAC Address Pass-Through
Allows you to enable or disable various on board devices.
Enable Camera—Default
Enable Hard Drive Free Fall Protection—Default
Enable Secure Digital (SD) Card—Default
Secure Digital (SD) Card Boot
Secure Digital Card (SD) Read-Only Mode
This feature replaces the external NIC MAC address (in a supported dock or dongle) with the selected MAC address from the system. The default option is to use the Passthrough MAC Address.
When the Integrated NIC option is selected, we recommend one of the following:
Disable the integrated NIC in the BIOS to prevent any issues from multiple NICs on the network with identical MAC addresses.
If the Integrated NIC cannot be disabled, do not connect it to the same network as your dock or USB Ethernet dongle.
System setup 25

Video screen options

Table 25. Video
Option Description
LCD Brightness
Allows you to set the display brightness depending upon the power source. On Battery(50% is default) and On AC (100 % default).
Switchable Graphics

Security

Table 26. Security
Option Description
Admin Password
System Password
Allows you to set, change, or delete the administrator(admin) password.
The entries to set password are:
Enter the old password:
Enter the new password:
Confirm new password:
Click OK once you set the password.
NOTE: For the first time login, "Enter the old password:" field is marked to "Not set".
Hence, password has to be set for the first time you login and then you can change or delete the password.
Allows you to set, change, or delete the System password.
The entries to set password are:
Enter the old password:
Enter the new password:
Confirm new password:
Click OK once you set the password.
NOTE: For the first time login, "Enter the old password:" field is marked to "Not set".
Hence, password has to be set for the first time you login and then you can change or delete the password.
This option enables or disables switchable graphics technologies such as NVIDIA Optimus and SMD PowerExpress.
It should only be enabled for Windows 7 and later versions of Windows or the Ubuntu OS. This feature is not applicable to other Operating Systems.
Strong Password
Password Configuration
Password Bypass
Password Change
26 System setup
Allows you to enforce the option to always set strong password.
Enable Strong Password
This option is not set by default.
You can define the length of your password. Min = 4, Max = 32
Allows you to bypass the System password and the Internal HDD password, when it is set, during a system restart.
Click one of the options:
Disabled—Default
Reboot bypass
Allows you to change the System password when the administrator password is set.
Option Description
Allow Non-Admin Password Changes
This option is set by default.
Non-Admin Setup Changes
UEFI Capsule Firmware Updates
TPM 2.0 Security
Absolute (R)
Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set. If disabled the setup options are locked by the admin password.
Allow Wireless Switch Changes
This option is not set by default.
Allows you to update the system BIOS via UEFI capsule update packages.
Enable UEFI Capsule Firmware Updates
This option is set by default.
Allows you to enable or disable the Trusted Platform Module (TPM) during POST.
The options are:
TPM On—Default
Clear
PPI Bypass for Enable Command—Default
PPI Bypass for Disbale Command
PPI Bypass for Clear Command
Attestation Enable—Default
Key Storage Enable—Default
SHA-256—Default
Allows you to activate or disable the optional Computrace software.
The options are:
Deactivate
Disable
Activate—Default
OROM keyboard Access
Admin Setup Lockout
Master Password Lockout
SMM Security Mitigation
Allows you to enable or disable Option ROM configuration screens via hotkeys during boot.
Enable—Default
Disable
One Time Enable
Allows you to prevent users from entering Setup when an administrator password is set.
Enable Admin Setup Lockout
This option is not set by default.
Allows you to disable master password support.
Enable Master Password Lockout
This option is not set by default.
NOTE: Hard Disk password should be cleared before the settings can be changed.
Allows you to enable or disable additional UEFI SMM Security Mitigation protection.
SMM Security Mitigation
This option is not set by default.
System setup 27

Secure boot

Table 27. Secure Boot
Option Description
Secure Boot Enable
Allows you to enable or disable the Secure Boot Feature.
Secure Boot Enable—Default
Secure Boot Mode
Expert Key Management
Changes to the Secure Boot operation mode modifies the behaviour of Secure Boot to allow evaluation of UEFI driver signatures.
Choose one of the option:
Deployed Mode—Default
Audit Mode
Allows you to enable or disable Expert Key Management.
Enable Custom Mode
This option is not set by default.
The Custom Mode Key Management options are:
PK—Default
KEK
db
dbx

Intel Software Guard Extensions options

Table 28. Intel Software Guard Extensions
Option Description
Intel SGX Enable
This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS.
Click one of the following options:
Disabled
Enabled
Software controlled—Default
Enclave Memory Size
This option sets SGX Enclave Reserve Memory Size
Click one of the following options:
32 MB
64 MB
128 MB—Default

Performance

Table 29. Performance
Option Description
Multi Core Support
28 System setup
This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores.
Option Description
All—Default
1
2
3
Intel SpeedStep
C-States Control
Intel TurboBoost
Hyper-Thread Control

Power management

Allows you to enable or disable the Intel SpeedStep mode of processor.
Enable Intel SpeedStep
This option is set by default.
Allows you to enable or disable the additional processor sleep states.
C states
This option is set by default.
Allows you to enable or disable the Intel TurboBoost mode of the processor.
Enable Intel TurboBoost
This option is set by default.
Allows you to enable or disable the HyperThreading in the processor.
Disabled
Enabled—Default
Table 30. Power Management
Option Description
AC Behavior
Enable Intel Speed Shift Technology
Auto On Time
USB Wake Support
Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Wake on AC
This option is not set by default.
Allows you to enable or disable the Intel Speed Shift Technology.
Enabled—Default
Allows you to set the time at which the computer must turn on automatically.
The options are:
Disabled—Default
Every Day
Weekdays
Select Days
This option is not set by default.
Allows you to enable USB devices to wake the system from standby.
Enable USB Wake Support
This option is not set by default.
System setup 29
Option Description
Wireless Radio Control
This option if enabled, will sense the connection of the system to a wired network and subsequently disable the selected wireless radios (WLAN and/or WWAN). Upon disconnection from the wired network the selected wireless radio will ne enabled.
Control WLAN radio
Control WWAN radio
This option is not set by default.
Wake on LAN
Block Sleep
Advanced Battery Charge Configuration
Primary Battery Charge Configuration
This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply.
Disabled—Default - Does not allow the system to power on by special LAN signals when it receives a wake-up signal from the LAN or wireless LAN.
LAN Only - Allows the system to be powered on by special LAN signals.
WLAN Only - Allows the system to be powered on by special WLAN signals.
LAN or WLAN - Allows the system to be powered on by special LAN or WLAN signals.
Allows you to block entering to sleep in OS environment.
This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques, during the non-work hours to improve the battery health.
Allows you to select the charging mode for the battery.
The options are:
Adaptive—Default
Standard - Fully charges your battery at a standard rate.
ExpressCharge- The battery charges over a shorter period of time using Dell’s fast charging technology.
Primarily AC use
Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option,
disable the Advanced Battery Charge Configuration option.

Post behavior

Table 31. POST Behavior
Option Description
Adapter Warnings
Numlock Enable
Fn Lock Options
30 System setup
Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Enable Adapter Warnings—Default
Allows you to enable or disable the Numlock function when the system boots.
Enable Numlock—Default
Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys.
Fn Lock—Default
Click one of the following options:
Option Description
Lock Mode Disable/Standard
Lock Mode Enable/Secondary—Default
Fastboot
Extended BIOS POST Time
Full Screen Logo
Sign of Life Indication
Warnings and Errors
Allows you to speed up the boot process by bypassing some of the compatibility steps.
Click one of the following options:
Minimal
Thorough—Default
Auto
Allows you to create an additional preboot delay.
Click one of the following options:
0 seconds—Default
5 seconds
10 seconds
Allows you to display full screen logo, if your image matches screen resolution.
Enable Full Screen Logo
This option is not set by default.
Allows the system to indicate during POST that the power button press has been acknowledged by turning on the keyboard backlight.
Allows you to select different options to either stop, prompt and wait for user input, continue when warnings are detected but pause on errors, or continue when either warnings or errors are detected during the POST process.
Click one of the following options:
Prompt on Warnings and Errors—Default
Continue on Warnings
Continue on Warnings and Errors

Virtualization support

Table 32. Virtualization Support
Option Description
Virtualization
VT for Direct I/O
This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by the Intel Virtualization technology.
Enable Intel Virtualization Technology
This option is set by default.
Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by the Intel Virtualization technology for direct I/O.
Enable VT for Direct I/O
This option is set by default.
System setup 31

Wireless options

Table 33. Wireless
Option Description
Wireless Switch
Allows to set the wireless devices that can be controlled by the wireless switch.
The options are:
WWAN
GPS (on WWAN Module)
WLAN
Bluetooth
All the options are enabled by default.
Wireless Device Enable

Maintenance

Table 34. Maintenance
Option Description
Service Tag
Asset Tag
BIOS Downgrade
Data Wipe
Displays the service tag of your computer.
Allows you to create a system asset tag if an asset tag is not already set.
This option is not set by default.
Allows you to flash previous revisions of the system firmware.
Allow BIOS Downgrade
This option is set by default.
Allows you to securely erase data from all internal storage devices.
Wipe on Next Boot
This option is not set by default.
Allows you to enable or disable the internal wireless devices.
The options are:
WWAN/GPS
WLAN
Bluetooth
All the options are enabled by default.
Bios Recovery
32 System setup
BIOS Recovery from Hard Drive—This option is set by default. Allows you to recover the corrupted
BIOS from a recovery file on the HDD or an external USB key.
BIOS Auto-Recovery— Allows you to recover the BIOS automatically.
NOTE: BIOS Recovery from Hard Drive field should be enabled.
Always Perform Integrity Check—Performs integrity check on every boot.

System logs

Table 35. System Logs
Option Description
BIOS events
Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events
Power Events
Allows you to view and clear the System Setup (Thermal) events.
Allows you to view and clear the System Setup (Power) events.
System setup 33
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
Operating system
Downloading drivers
Identifying Windows 10 OS version

Operating system

Table 36. Operating system
Features Specifications
Operating systems supported Windows 10 Home (64 bit)
Windows 10 Professional (64 bit)
Windows 10 Pro for Workstations (64 bit)
Ubuntu 18.04 LTS (64bit)
Red Hat Linux Enterprise 7.5
5

Software

Downloading drivers

1. Turn on the .
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your , and then click Submit.
NOTE:
4. Click Drivers and Downloads.
5. Select the operating system installed on your .
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your .
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.
If you do not have the Service Tag, use the auto detect feature or manually browse for your model.

Identifying Windows 10 OS version

Run dialog box with the Windows Key + R keyboard shortcut. Once that box shows up, enter winver (it stands for Windows version).
Table 37. Identifying Windows 10 OS version
OS Version Code name Version Latest build
Windows 10 Threshold 1 1507 10240
Windows 10 Threshold 2 1511 10586
Windows 10 Redstone 1 1607 14393
Windows 10 Redstone 2 1703 15063
Windows 10 Redstone 3 1709 16299
Windows 10 Redstone 4 1803 17134
34 Software
OS Version Code name Version Latest build
Windows 10 Redstone 5 1809 17763
Windows 10 19H1 1903 18362
Software 35
6

Getting help

Topics:
Contacting Dell

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
36 Getting help
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