Dell OptiPlex 740 Quick Reference Guide
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Dell™ OptiPlex™ 740
Quick Reference Guide
Models DCSM, DCNE
www.dell.com | support.dell.com
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows®
operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks
of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Models DCSM, DCNE
August 2006 P/N RP705 Rev. A00
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Contents
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
System Views
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mini Tower Computer — Front View
Mini Tower Computer — Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
. . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . 13
Mini Tower Computer — Back-Panel Connectors
Desktop Computer — Front View
Desktop Computer — Back View
. . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . 17
Desktop Computer — Back-Panel Connectors
Removing the Computer Cover
Before You Begin
Mini Tower Computer
Desktop Computer
Inside Your Computer
Mini Tower Computer
Desktop Computer
Solving Problems
Dell Diagnostics
System Lights
Diagnostic Lights
Beep Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Reinstalling Microsoft Windows XP
. . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . 14
. . . . . . . . . . . . . . 18
. . . . . . . . . . . 38
. . . . . . . . . . . . . . . 38
Using the Drivers and Utilities CD
. . . . . . . . . . . . . . . . . . . . . . . . 42
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Contents 3
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4 Contents
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Finding Information
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• Desktop System Software (DSS)
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and may
not ship with your computer.
Documentation and drivers are already installed on your
computer. You can use the CD to reinstall drivers (see
"Reinstalling Drivers and Utilities" in your online User’s
Guide), to run the Dell Diagnostics (see "Dell Diagnostics"
on page 30), or to access your documentation.
Readme files may be
included on your CD to
provide the most current
updates about technical
changes to your computer
or advanced technicalreference material for
technicians or experienced
users.
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Dell™ Product Information Guide
Quick Reference Guide 5
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What Are You Looking For? Find It Here
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
• Service Tag and Express Service Code
• Microsoft Windows License Label
Dell™ OptiPlex™ User’s Guide
Microsoft Windows XP Help and Support Center
1
2
The User’s Guide is also available on the optional Drivers
and Utilities CD.
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
• Use the Service Tag to
Click
Start→
Help and Support→ Dell User and System
Guides
→
System Guides
Click the
identify your computer
when you use
support.dell.com
contact support.
User’s Guide
or
.
for your computer.
• How to reinstall my operating system
• Enter the Express
Service Code to direct
your call when
contacting support.
Operating System CD
NOTE: The Operating System CD may be optional and may
not ship with your computer.
The operating system is already installed on your computer.
To reinstall your operating system, use the Operating
System CD. See "Reinstalling Microsoft Windows XP" on
page 40.
After you reinstall your
operating system, you can
use the optional Drivers
and Utilities CD
(ResourceCD) to reinstall
drivers for the devices that
came with your computer.
Your operating system
product key label is located
on your computer.
NOTE: The color of your CD varies based on the operating
system you ordered.
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What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and tips, articles from
technicians, frequently asked questions, and online
courses
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with technical
support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and white
papers
• Downloads — Certified drivers, patches, and software
updates
• Desktop System Software (DSS) — If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates for
your operating system and support for Dell™ 3.5-inch
USB floppy drives, processors, optical drives, and USB
devices. DSS is necessary for correct operation of your Dell
computer. The software automatically detects your
computer and operating system and installs the updates
appropriate for your configuration.
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
To download Desktop System Software:
1
Go to
support.dell.com
segment, and enter your Service Tag.
2
Select
Drivers & Downloads
3
Click your operating system and search for the keyword
Desktop System Software
, select your region or business
and click Go.
.
NOTE: The support.dell.com user interface may vary
dependent upon your selections.
Windows Help and Support Center
1
Click
Start→
Help and Support
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
.
Setting Up Your Computer
CAUTION: Before performing any of the procedures in this section, follow the safety instructions in Product
Information Guide.
NOTICE: If your computer has an expansion card installed (such as a modem card), connect the appropriate cable
to the card, not to the connector on the back panel.
NOTICE: To help allow the computer to maintain proper operating temperature, ensure that you do not place the
computer too close to a wall or other storage compartment that might prevent air circulation around the chassis.
Quick Reference Guide 7
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NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that
came with the device or software, or contact the vendor to verify that the device or software is compatible with
your computer and operating system.
You must complete all the steps to properly set up your computer. See the appropriate figures that follow
the instructions.
NOTICE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously.
1
Connect the keyboard and mouse.
NOTICE: Do not connect a modem cable to the network adapter connector. Voltage from telephone
communications can cause damage to the network adapter
2
Connect the modem or network cable.
Insert the network cable, not the telephone line, into the network connector. If you have an optional
modem, connect the telephone line to the modem.
3
Connect the monitor using either the white DVI cable or the blue VGA cable (Do not connect both
cables to the same computer).
Align and gently insert the monitor cable to avoid bending connector pins. Tighten the thumbscrews
on the cable connectors.
NOTE: Some monitors have the video connector underneath the back of the screen. See the documentation
that came with your monitor for its connector locations.
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4
Connect the speakers.
NOTICE: To avoid damaging your computer, set the manual voltage-selection switch for the voltage that most
closely matches the AC power available in your location.
NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power
available in Japan is 100 V.
5
Verify that the voltage selection switch is set correctly for your location.
Your computer has a manual voltage-selection switch. Computers with a voltage selection switch on
the back panel must be manually set to operate at the correct operating voltage.
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6
Connect power cables to the computer, monitor, and devices and connect the other ends of the power
cables to electrical outlets.
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System Views
Mini Tower Computer — Front View
1
2
3
11
10
9
1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support
website or call technical support.
2 CD/DVD drive Insert a CD or DVD (if supported) into this drive.
3 flexbay drive Can contain an optional floppy drive or an optional media card reader.
4 hard-drive activity light This light flickers when the hard drive is being accessed.
4
5
6
7
8
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5 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you connect
occasionally, such as joysticks or cameras, or for bootable USB devices.
It is recommended that you use the USB connectors on the back of the computer for
devices that typically remain connected, such as printers and keyboards.
6 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the diagnostic
code (for more information, see "Diagnostic Lights" on page 34).
7 power button Press this button to turn on the computer.
NOTICE: To avoid losing data, do not turn off the computer by pressing the power
button. Instead, perform an operating system shutdown.
NOTICE: If your operating system has ACPI enabled, when you press the power
button the computer will perform an operating system shutdown.
8 power light The power light illuminates and blinks or remains solid to indicate different operating
states:
• No light — The computer is turned off.
• Steady green — The computer is in a normal operating state.
• Blinking green — The computer is in a power-saving mode.
• Blinking or solid amber — The computer is receiving electrical power, but an internal
power problem might exist. See "Power Problems" in your online
To exit from a power-saving mode, press the power button or use the keyboard or the
mouse if it is configured as a wake device in the Windows Device Manager. For more
information about sleep modes and exiting from a power-saving mode, see your online
User’s Guide.
For a description of light codes that can help you troubleshoot problems with your
computer, see "System Lights" on page 32.
9 headphone connector Use the headphone connector to attach headphones.
10 microphone connector Use the microphone connector to attach a microphone.
11 LAN indicator light This light indicates that a LAN (local area network) connection is established.
User’s Guide
.
12 Quick Reference Guide
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Mini Tower Computer — Back View
1
2
3
4
5
6
1
cover release latch
padlock ring
2
3 power connector Insert the power cable into this connector.
This latch allows you to open the computer cover.
Insert a padlock to lock the computer cover.
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4 voltage selection switch Your computer is equipped with a manual voltage-selection switch.
To avoid damaging a computer with a manual voltage-selection switch, set the switch
for the voltage that most closely matches the AC power available in your location.
NOTICE: The voltage-selection switch must be set to the 115-V position even though
the AC power available in Japan is 100 V.
Also, ensure that your monitor and attached devices are electrically rated to operate
with the AC power available in your location.
5 back-panel connectors Plug serial, USB, and other devices into the appropriate connector.
See "Mini Tower Computer — Back-Panel Connectors" on page 14.
6 card slots Access connectors for any installed PCI and PCI Express cards.
Mini Tower Computer — Back-Panel Connectors
1
parallel connector
13
98 7
Connect a parallel device, such as a printer, to the parallel connector. If you have a
USB printer, plug it into a USB connector.
24
5
6
NOTE: The integrated parallel connector is automatically disabled if the computer
detects an installed card containing a parallel connector configured to the same
address. For more information, see your online User’s Guide.
link integrity light • Green — A good connection exists between a 10-Mbps network and the computer.
2
• Orange — A good connection exists between a 100-Mbps network and the computer.
• Yellow — A good connection exists between a 1-Gbps (or 1000-Mbps) network and
the computer.
• Off — The computer is not detecting a physical connection to the network.
14 Quick Reference Guide
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