Dell OptiPlex 5270 User Manual [kh]
Dell OptiPlex 5270 All-in-One
Service Manual
Regulatory Model: W20B
Regulatory Type: W20B001
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© 2018 - 2019 Dell Inc. Ƕ |
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Dell, EMC |
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Ƕ Dell Inc. Ƕ |
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2020 - 03
Rev. A01
Contents
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6 |
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Windows 10........................................................................................................................................ |
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.................................................................................................................................................................. |
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................................................................................................................................................................ |
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DDR4....................................................................................................................................................................................... |
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USB..................................................................................................................................................................... |
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HDMI....................................................................................................................................................................................... |
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3 Major components of your system................................................................................................ |
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......................................................................................................................... |
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Screw size list....................................................................................................................................................................... |
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System board layout............................................................................................................................................................ |
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Rubber feet........................................................................................................................................................................... |
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18 |
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Removing the rubber feet............................................................................................................................................. |
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Installing the rubber feet............................................................................................................................................... |
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Cable cover - optional......................................................................................................................................................... |
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Removing the cable cover............................................................................................................................................ |
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Installing the cable cover............................................................................................................................................... |
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Stand .................................................................................................................................................................................... |
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Removing the stand...................................................................................................................................................... |
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Installing the stand......................................................................................................................................................... |
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Back cover............................................................................................................................................................................ |
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24 |
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Removing the back cover............................................................................................................................................. |
24 |
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Installing the back cover............................................................................................................................................... |
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Hard drive............................................................................................................................................................................. |
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25 |
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Removing the hard drive assembly............................................................................................................................. |
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Installing the hard drive assembly................................................................................................................................ |
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Memory module................................................................................................................................................................... |
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27 |
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Removing the memory module.................................................................................................................................... |
27 |
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Installing the memory module...................................................................................................................................... |
28 |
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System board shield............................................................................................................................................................ |
29 |
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Removing the system board shield............................................................................................................................. |
29 |
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Installing the system board shield................................................................................................................................ |
30 |
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Intel Optane........................................................................................................................................................................... |
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31 |
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Removing the Intel Optane card.................................................................................................................................. |
31 |
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Installing the Intel Optane card.................................................................................................................................... |
32 |
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Solid State Drive -SSD........................................................................................................................................................ |
33 |
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Removing the SSD card................................................................................................................................................ |
33 |
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Installing the SSD card.................................................................................................................................................. |
34 |
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Contents 3
Solid State Drive -2230...................................................................................................................................................... |
35 |
Removing the 2230 SSD card..................................................................................................................................... |
35 |
Installing the 2230 SSD card........................................................................................................................................ |
36 |
WLAN card........................................................................................................................................................................... |
37 |
Removing the WLAN card............................................................................................................................................ |
37 |
Installing the WLAN card.............................................................................................................................................. |
39 |
System fan............................................................................................................................................................................ |
41 |
Removing the system fan.............................................................................................................................................. |
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Installing the system fan............................................................................................................................................... |
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Heat sink............................................................................................................................................................................... |
43 |
Removing the heat sink - UMA.................................................................................................................................... |
43 |
Installing the heat sink - UMA...................................................................................................................................... |
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Pop-Up Camera................................................................................................................................................................... |
46 |
Removing the pop-up camera..................................................................................................................................... |
46 |
Installing the pop-up camera........................................................................................................................................ |
49 |
Coin cell battery................................................................................................................................................................... |
51 |
Removing the coin cell battery..................................................................................................................................... |
51 |
Installing the coin cell battery....................................................................................................................................... |
52 |
Processor.............................................................................................................................................................................. |
53 |
Removing the processor............................................................................................................................................... |
53 |
Installing the processor................................................................................................................................................. |
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Base cover............................................................................................................................................................................ |
55 |
Removing the base cover............................................................................................................................................. |
55 |
Installing the base cover............................................................................................................................................... |
57 |
Power supply unit - PSU.................................................................................................................................................... |
58 |
Removing the power supply unit -PSU...................................................................................................................... |
58 |
Installing the power supply unit -PSU.......................................................................................................................... |
61 |
Power supply unit fan - PSU fan....................................................................................................................................... |
62 |
Removing the power supply unit fan -PSU fan......................................................................................................... |
62 |
Installing the power supply unit -PSU fan.................................................................................................................. |
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Input and Output bracket................................................................................................................................................... |
66 |
Removing the Input and Output bracket.................................................................................................................... |
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Installing the Input and Output bracket...................................................................................................................... |
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System board....................................................................................................................................................................... |
70 |
Removing the system board........................................................................................................................................ |
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Installing the system board........................................................................................................................................... |
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Speakers............................................................................................................................................................................... |
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Removing the speakers................................................................................................................................................. |
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Installing the speakers................................................................................................................................................... |
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Power button board............................................................................................................................................................ |
78 |
Removing the power button board............................................................................................................................. |
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Installing the power button board................................................................................................................................ |
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Microphones......................................................................................................................................................................... |
81 |
Removing the microphones.......................................................................................................................................... |
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Installing the microphones............................................................................................................................................ |
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Input and Output board...................................................................................................................................................... |
85 |
Removing the Input and Output board....................................................................................................................... |
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Installing the input and output board........................................................................................................................... |
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Headset port........................................................................................................................................................................ |
89 |
Removing the headset port.......................................................................................................................................... |
89 |
4 Contents
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Installing the headset port............................................................................................................................................ |
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Antennas............................................................................................................................................................................... |
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91 |
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Removing the antennas................................................................................................................................................. |
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Installing the antennas.................................................................................................................................................. |
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Display panel......................................................................................................................................................................... |
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Removing the display panel.......................................................................................................................................... |
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Installing the display panel............................................................................................................................................ |
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Display cable......................................................................................................................................................................... |
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Removing the display cable.......................................................................................................................................... |
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Installing the display cable........................................................................................................................................... |
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Middle frame....................................................................................................................................................................... |
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Removing the middle frame......................................................................................................................................... |
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Installing the middle frame.......................................................................................................................................... |
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5 |
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ePSA |
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ePSA............................................................................................................................................................ |
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106 |
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Diagnostics.......................................................................................................................................................................... |
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106 |
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Camera status indicator.................................................................................................................................................... |
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LCD built in self test - BIST.............................................................................................................................................. |
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107 |
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Ƕ Dell................................................................................................................................................................. |
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Contents 5
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www.dell.com/ |
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regulatory_compliance |
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Windows 10 |
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1.
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6 |
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RJ45, |
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6
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#8 |
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7. ExpressCards |
Smart Cards |
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Dell |
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1. |
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ExpressCard |
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2. |
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Π|
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3. |
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7
2
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•DDR4
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USB |
•HDMI
DDR4
DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum capacity of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.
DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down mode is expected to reduce standby power consumption by 40 to 50 percent.
Key Specifications
The following table lists the specifications' comparison between DDR3 and DDR4:
Table 1. DDR3 vs DDR4 |
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Feature/Option |
DDR3 |
DDR4 |
DDR 4 Advantages |
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Chip Densities |
512 Mb-8 Gb |
4 Gb-16 Gb |
Larger DIMM capacities |
Data rates |
800 Mb/s-2133 Mb/s |
1600 Mb/s-3200 Mb/s |
Migration to higher speed I/O |
Voltage |
1.5 V |
1.2 V |
Reduced memory power |
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demand |
Low voltage standard |
Yes (DDR3L at 1.35V) |
Anticipated at 1.05V |
Memory Power Reductions |
Internal banks |
8 |
16 |
Higher data rates |
Bank groups (BG) |
0 |
4 |
Faster burst accesses |
VREF inputs |
2 —DQs and CMD/ADDR |
1 — CMD/ADDR |
VREFDQ Now Internal |
tCK — DLL Enabled |
300 Mhz-800 Mhz |
667Mhz-1.6Ghz |
Higher data rates |
tCK — DLL Disabled |
10MHz – 125MHz (optional) |
Undefined to 125MHz |
DLL-off now fully supported |
Read Latency |
AL+CL |
AL+CL |
Expanded values |
Write Latency |
AL+CWL |
AL+CWL |
Expanded values |
DQ Driver (ALT) |
40&Omega |
48&Omega |
Optimal for PtP Applications |
DQ Bus |
SSTL15 |
POD12 |
Less I/O Noise and Power |
RTT Values (in &Omega) |
120,60,40,30,20 |
240,120,80,60,48,40,34 |
Support for higher data rates |
RTT not allowed |
READ Bursts |
Disables during READ Bursts |
Ease of use |
ODT Modes |
Nominal, Dynamic |
Nominal, Dynamic,Park |
Add’l Control Mode; OTF Value |
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Change |
ODT Control |
ODT Signaling Required |
ODT Signaling Not Required |
Ease of ODT Control; Allows |
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Non-ODT Routing, PtP Apps |
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Feature/Option |
DDR3 |
DDR4 |
DDR 4 Advantages |
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Multi-Purpose Register |
Four Registers – 1 Defined, 3 |
Four Registers – 3 Defined, 1 |
Provides Additional Specialty |
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RFU |
RFU |
Readout |
DIMM Types |
RDIMM, LRDIMM, UDIMM, |
RDIMM, LRDIMM, UDIMM, |
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SODIMM |
SODIMM |
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DIMM Pins |
240 (R, LR, U); 204 (SODIMM) |
288 (R, LR, U); 260 (SODIMM) |
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RAS |
ECC |
CRC, Parity, Addressability, |
More RAS features; improved |
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GDM |
data integrity |
DDR4 Details
There are subtle differences between DDR3 and DDR4 memory modules, as listed below.
Key notch difference
The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module. Both notches are on the insertion edge, but the notch location on the DDR4 is slightly different, to prevent the module from being installed into an incompatible board or platform.
Figure 1. Notch difference
Increased thickness
DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.
Figure 2. Thickness difference
Curved edge
DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.
Figure 3. Curved edge
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9 |
USB
Universal Serial Bus |
USB |
1996 |
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USB |
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2. |
USB |
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USB 2.0 |
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480 Mbps |
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High Speed |
2000 |
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USB 3.0/USB 3.1 |
1 5 Gbps |
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Super Speed |
2010 |
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USB 3.1 |
2 |
10 Gbps |
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Super Speed |
2013 |
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USB 3.0/USB 3.1 |
1 (SuperSpeed USB) |
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USB 2.0 |
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USB 3.0/USB 3.1 1 |
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USB 3.1 |
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( |
5 Gbps) |
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Full-duplex |
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USB 2.0 |
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USB 3.0/USB 3.1 |
1 |
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3 |
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USB 3.0/USB 3.1 |
1 |
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Super-Speed, Hi-Speed |
Full-Speed |
SuperSpeed |
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4.8Gbps |
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Hi-Speed |
Full-Speed USB |
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USB 2.0 |
1.1 |
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480Mbps |
12Mbps |
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USB 3.0/USB 3.1 |
1 |
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(bus) |
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USB 2.0 |
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USB 2.0 |
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) USB 3.0 / USB 3.1 |
1 |
4 |
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2 ( |
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8 |
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USB 3.0 / USB 3.1 |
1 |
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USB |
2.0 |
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10 |
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10 |
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, |
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Terabyte, |
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USB 2.0 |
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Œœ |
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USB 2.0 |
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480Mbps |
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320Mbps |
(40MB / ) - |
e USB 3.0 / USB 3.1 Gen |
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USB 3.0 / USB 3.1 Gen 1 |
4.8Gbps |
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400MB/s |
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1 |
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10 |
USB 2.0 |
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USB 3.0 / USB 3.1 |
1 |
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USB |
( ǵ |
, |
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5 10 |
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USB |
DVI |
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2Gbps |
480Mbps |
, 5Gbps |
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4.8Gbps |
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USB |
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RAID |
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USB 3.0 / USB 3.1 |
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1 SuperSpeed |
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• |
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USB 3.0/USB 3.1 |
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1 |
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USB 3.0/USB 3.1 |
1 |
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RAIDs USB 3.0/USB 3.1 |
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• USB 3.0/USB 3.1 1
USB 3.0 / USB 3.1 |
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USB 2.0 |
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USB 3.0 / USB 3.1 |
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USB 2.0 |
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USB 3.0 / USB 3.1 |
1 |
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USB |
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Windows 8/10 |
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USB 3.1 |
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Windowsǭ |
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USB 3.0 / USB 3.1 |
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Ƕ Microsoft |
Windows 7 |
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Vista |
USB |
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Windows 7 |
SuperSpeed |
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HDMI
This topic explains the HDMI 2.0 and its features along with the advantages.
HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio on a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
HDMI 2.0 Features
•HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable
•Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable
•3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
•Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings based on content type
•Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics
•4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters
•HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p
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•Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality
Advantages of HDMI
•Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
•Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple, cost-effective manner
•Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
•HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables currently used in A/V systems
•HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
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3
Major components of your system
1.Stand
2.Hard drive
3.Camera assembly cover
4.Heat sink
5.System fan
6.Speakers
7.Memory module
8.System board
9.Input and Output bracket
10.Input and Output board shield
11.Input and Output board
12.Headset port
13.Middle frame
14.Microphones
15.Display assembly base
16.Power button board
17.Display panel
Major components of your system |
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18.Power supply unit - PSU
19.WLAN card
20.WLAN card shield
21.Power supply unit fan - PSU fan
22.Processor
23.Pop-up camera assembly
24.System board shield
25.DIMM door
26.Base cover
27.Back cover
NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
14 Major components of your system
4
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•Screw size list
•System board layout
•Rubber feet
•Cable cover - optional
•Stand
•Back cover
•Hard drive
•Memory module
•System board shield
•Intel Optane
•Solid State Drive -SSD
•Solid State Drive -2230
•WLAN card
•System fan
•Heat sink
•Pop-Up Camera
•Coin cell battery
•Processor
•Base cover
•Power supply unit - PSU
•Power supply unit fan - PSU fan
•Input and Output bracket
•System board
•Speakers
•Power button board
•Microphones
•Input and Output board
•Headset port
•Antennas
•Display panel
•Display cable
•Middle frame
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•Phillips #0
•Phillips #1
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#0 0-1 |
#1 2-4 |
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Screw size list
Table 3. OptiPlex 5270 All-in-One
Component |
Screw type |
Quantity |
Screw image |
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Cable cover |
M3x9 |
1 |
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System board shield |
M3x5 |
5 |
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Solid-state drive/Intel Optane |
M2x2.5 |
1 |
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card |
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WLAN card shield |
M2x2.5 |
2 |
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WLAN card |
M2x2.5 |
1 |
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System fan |
M3 x5 |
3 |
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Pop-up camera assembly |
M3x5 |
2 |
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Pop-up camera bezel |
M3x5 |
5 |
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Base cover |
M3x5 |
4 |
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PSU cable |
M3x5 |
1 |
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Power supply unit—PSU |
M3x5 |
1 |
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Power supply unit fan—PSU fan |
M3x5 |
2 |
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Input and Output bracket |
M3x5 |
3 |
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System board |
M3x5 |
9 |
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Speakers |
M3 4+7.1 XZN |
4 |
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Power button board |
M3x5 |
1 |
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16 |
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Component |
Screw type |
Quantity |
Screw image |
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Microphone |
M2x2.5 |
2 |
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Input and Output board shield |
M3x5 |
2 |
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Input and Output board |
M2.5x3.5 |
2 |
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Headset port |
M3x5 |
1 |
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Antennas |
M2x2.5 |
2 |
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Display panel |
M3x5 |
8 |
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Middle frame |
M3x5 |
11 |
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System board layout
OptiPlex 5270 All-in-One
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1. |
PSU power connector |
2. |
Processor |
3. |
Memory slots |
4. |
Webcam connector |
5. |
Touch screen cable connector |
6. |
M.2 PCIe/SATA slot |
7. |
System fan connector |
8. |
LPC_Debug |
9. |
Service mode jumper/Password clear jumper/CMOS clear |
10. |
SATA HDD slot |
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jumper |
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11. |
SPI header |
12. |
DMIC connector |
13. |
SIO signal connector |
14. |
SIO power connector |
15. |
UAJ connector |
16. |
INT_SPK connector |
17. |
Coin cell battery |
18. |
LVDS connector |
19. |
M.2 WLAN slot |
20. Power board button connector |
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21. |
PSU fan connector |
22. |
Back light connector |
Rubber feet
Removing the rubber feet
1. Follow the procedure in Before working inside your computer.
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2.Remove the Stand.
3.Pry the rubber feet at the bottom edge from the display assembly base and pull it out.
Installing the rubber feet
1. Align the rubber feet with the slots on the display assembly base and push it firmly in place.
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2.Install the Stand.
3.Follow the procedure in After working inside your computer
Cable cover - optional
Removing the cable cover
1.Follow the procedure in Before working inside your computer.
2.Remove the Stand.
3.Remove the single (M3x9) screw that secures the cable cover to the base cover [1].
4.Lift the cable cover off the base cover [2].
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Installing the cable cover
1.Place the cable cover on the base cover [1].
2.Replace the single (M3x9) screw the secures the cable cover to the base cover [2].
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3.Install the Stand.
4.Follow the procedure in After working inside your computer
Stand
Removing the stand
The following procedure applies only to systems that are shipped with a Height adjustable stand (HAS) stand :
1.Follow the procedure in Before working inside your computer.
2.To avoid damaging the display, place the system on a flat, soft, and clean surface .
3.To remove the stand:
a)Press and slide the release tab forward on the cover [1].
b)Hold the tab in the release position and lift the stand upward [2].
c)Slide downward to lift the stand off the back cover [3].
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Installing the stand
The following procedure applies only to systems that are shipped with a Height adjustable stand (HAS) stand :
1.To install the stand :
a)Align the tabs on the stand [1].
b)Snap the stand into place on the back cover [2].
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2. Follow the procedure in After working inside your computer
Back cover
Removing the back cover
1.Follow the procedure in Before working inside your computer.
2.Remove the Stand.
3.Press and hold the tab on the back cover to release it from the latch on the system-board shield and slide the back cover in the direction shown to release it from the middle frame [1].
4.Lift the back cover from the middle frame and the system-board shield [2].
Installing the back cover
1.Place the back cover on the system.
2.Press and hold the tab [1], and align the notches on the back cover with the slots on the middle frame.
3.Slide the back cover in the direction shown to lock the back cover tab under the latch on the system-board shield [2].
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4.Install the Stand.
5.Follow the procedure in After working inside your computer.
Hard drive
Removing the hard drive assembly
1.Follow the procedure in Before working inside your computer.
2.Remove the following components:
a)Stand
b)Back cover
3.To remove the hard drive assembly:
a)Press down the tab securing the hard drive assembly to the system board shield [1].
b)Slide and lift the hard drive assembly from the slot on the display assembly base [2].
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4.To remove the hard drive bracket:
a)Pry the tabs on hard drive bracket from its slots on the hard drive [1].
b)Slide the hard drive, and lift it away from the bracket [2].
Installing the hard drive assembly
1.To install the hard drive bracket:
a)Align the tabs on the hard drive bracket with the slots on the hard drive [1].
b)Flex the hard drive bracket, and replace the remaining tabs on the hard drive bracket with the slots on the hard drive [2].
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2.To install the hard drive assembly:
a)Place the hard drive assembly into the slot [1].
b)Slide it to lock the blue tab on the hard drive assembly to the metal tab on the display assembly base [2].
3.Install the following components:
a)Back cover
b)Stand
4.Follow the procedure in After working inside your computer.
Memory module
Removing the memory module
1.Follow the procedure in Before working inside your computer.
2.Remove the following components:
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a)Stand
b)Back cover
3.To locate the memory module on the system board, pry open the DIMM door on the system board shield [1].
4.Pry the retention clips at each end of the memory module slot until the memory module pops up [2].
5.Lift the memory module from the memory module slot [3].
NOTE: Depending on the configuration ordered, your system may have up to two memory modules installed on the system board.
Installing the memory module
1.Align the notch on the memory module with the tab on the memory module slot, and slide it firmly into the slot at an angle [1].
2.Press the memory module down until it clicks into place [2].
3.Align the tabs on the DIMM door with the slots on the system board shield and snap it into place [3].
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4.Install the following components:
a)Back cover
b)Stand
5.Follow the procedure in After working inside your computer.
System board shield
Removing the system board shield
1.Follow the procedure in Before working inside your computer.
2.Remove the following components:
a)Stand
b)Back cover
3.Remove the five (M3x5) screws that secure the system board shield to the display assembly base [1].
4.Lift the system board shield off the display assembly base [2].
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29 |
Installing the system board shield
1.Place the system board shield on system board.
2.Align the slots on the system board shield with the slots on the display assembly base [1].
3.Replace the five screws (M3x5) that secure the system-board shield to the display assembly base [2].
30 |
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