Dell MD991 User Manual

Dell™ Latitude™ D820

Quick Reference Guide

Model PP04X

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of Dell Inc.; Intel is a registered trademark of

Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP04X

December 2005 P/N MD991 Rev. A00

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

About Your Computer

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Left Side View Right Side View Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Bottom View

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Battery Performance Checking the Battery Charge Charging the Battery Replacing the Battery Storing a Battery

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dell Technical Update Service Dell Diagnostics Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

. . . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . 18

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My device documentation

• Notebook System Software (NSS)

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

Drivers and Utilities CD (also known as ResourceCD)

NOTE: The Drivers and Utilities CD may be optional and may

not ship with your computer.

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers.

Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

Dell Latitude™ User’s Guide

Click

Start→

Help and Support→ Dell User and System

Guides

→

Click the

System Guides

User’s Guide

for your computer.

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

Quick Reference Guide 5

What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on

• Use the Service Tag to identify your computer when you

support.dell.com

use

• Enter the Express Service Code to direct your call when contacting technical support.

the bottom of

your computer.

or contact technical support.

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website at premier.support.dell.com.

To download Notebook System Software:

Go to

support.dell.com→

Enter your Service Tag or product model.

In the

Download Category

Select the operating system and operating system language for your computer, and click

Under

Select a Device Configuration Utilities Software

Downloads

drop-down menu, click

Submit.

, scroll to

, and click

System and

Dell Notebook System

All

6 Quick Reference Guide

What Are You Looking For? Find It Here

• How to use Windows XP

• How to work with programs and files

• How to personalize my desktop

• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet

• How to reinstall my operating system

Windows Help and Support Center

Click

Start→

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Dell QuickSet Help

To view

Dell QuickSet Help, right-click the icon

in the Microsoft

Operating System CD

NOTE: The Operating System CD may be optional and may

not ship with your computer.

The operating system is already installed on your computer. To reinstall your operating system, use the optional Operating System CD.

Help and Support

Windows® taskbar.

After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.

NOTE: The color of your CD

varies based on the operating system you ordered.

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

Unpack the accessories box.

Set aside the contents of the accessories box, which you will need to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

Quick Reference Guide 7

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

Open the computer display and press the power button to turn on the computer (see Front View).

NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at

least once.

8 Quick Reference Guide

About Your Computer

Front View

1 display latch 8 touch pad/track stick buttons

2 display 9 track stick

3 power button 10 keyboard status lights

4 device status lights 11 volume control buttons

5 speakers (2) 12 mute button

6 keyboard 13 ambient light sensor

7 touch pad

Quick Reference Guide 9

Left Side View

Right Side View

1 2 63 4 75 8 9

1 security cable slot 6 infrared sensor

2 air vents 7 wireless switch

3 1394 connector 8 wireless activity light

4 audio connectors 9 PC Card slot

5 ExpressCard slot 10 smart card slot

1 media bay 2 USB connectors (2)

10 Quick Reference Guide

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your

computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

1 2 63 4 75 8

1 network connector (RJ-45) 5 serial connector

2 USB connector 6 video connector

3 powered USB connector 7 AC adapter connector

4 modem connector (RJ-11) 8 air vents

Bottom View

1 battery-bay latch release 4 docking-device connector

2 battery 5 fan air vents

3 memory module cover 6 hard drive

Quick Reference Guide 11

Using a Battery

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate

paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.

NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an

electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, access the Control Panel→ Power Options, and then click the Power Meter tab.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how

often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Battery operating time varies depending on operating conditions. You can install an optional second battery in the media bay to significantly increase operating time.

Operating time is significantly reduced when you perform operations including, but not limited to, the following:

• Using optical drives

• Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices

• Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games

• Running the computer in maximum performance mode

NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.

You can check the battery charge before you insert the battery into the computer (see "Checking the Battery Charge" on page 13). You can also set power management options to alert you when the battery charge is low.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call

your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.

12 Quick Reference Guide

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,

disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.

Dell™ QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

For more information about QuickSet, right-click the icon in the taskbar, and click Help.

Microsoft® Windows® Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, doubleclick the icon on the taskbar.

If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:

• Battery charge (check by pressing and

• Battery health (check by pressing and

The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).

releasing

holding

the status button)

Check the Battery Charge

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described

below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

Quick Reference Guide 13

To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See the specifications in your User’s Guide.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then

connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.

Charging the Battery

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely

discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the

electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

To remove the battery:

If the computer is connected to a docking device (docked), undock it. See the documentation that

came with your docking device for instructions.

Ensure that the computer is turned off.

14 Quick Reference Guide

Slide the battery-bay latch release on the bottom of the computer until the release clicks.

Using the tab on the battery, lift the battery out of the computer.

1 battery 2 battery tab 3 battery-bay latch release

To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see "Charging the Battery" on page 14).

Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Quick Reference Guide 15

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

Shut down the computer.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Connect the computer to an electrical outlet.

The Dell Diagnostics can be invoked in one of two ways:

• Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics

from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft

Windows® desktop. Then shut down your computer and try again.

• Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from the optional Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the

computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

• If the Pre-boot System Assessment completes successfully, you receive the message

Dell Diagnostic Utility Partition. Press any key to continue

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

16 Quick Reference Guide

Booting

Starting the Dell Diagnostics From the Drivers and Utilities CD

Insert the

Shut down and restart the computer.

Drivers and Utilities

CD.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

When the boot device list appears, highlight

Select the

Ty p e 1 to start the menu and press <Enter> to proceed.

Select

Boot from CD-ROM

option from the menu that appears and press <Enter>.

Run the 32 Bit Dell Diagnostics

CD/DVD/CD-RW Drive

and press <Enter>.

from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

When the Dell Diagnostics

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the

Main Menu

appears, select the test that you want to run.

Main Menu

screen appears, click the button for the option

you want.

Option Function

Express Test Performs a quick test of devices. The test typically takes

10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. The test typically

takes 1 hour or more and requires you to answer questions periodically

Custom Test Tests a specific device. You can customize the tests you

want to run.

Symptom Tree Lists the most common symptoms encountered and

allows you to select a test based on the symptom of the problem you are having.

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

Quick Reference Guide 17

If you run a test from the

Custom Test

Symptom Tree

option, click the applicable tab described in

the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and

the problem description.

Help Describes the test and may indicate requirements for

running the test.

Configuration Displays your hardware configuration for the selected

device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.

When the tests are completed, if you are running the Dell Diagnostics from the CD, remove the CD.

When the tests are complete, close the test screen to return to the Diagnostics and restart the computer, close the

Main Menu

screen.

Drivers and Utilities

screen. To exit the Dell

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

18 Quick Reference Guide

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

ND THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Task Manager

Click

Applications

Click the program that is no longer responding.

Click

End Task

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Microsoft® Windows® operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

Click

Start→

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

All Programs→ Accessories→ Program Compatibility Wizard→ Next

Index

battery

charge gauge, 13 charging, 14 checking the charge, 13 performance, 12 power meter, 13 removing, 14 storing, 15

CDs

operating system, 7

computer

crashes, 18-19 slow performance, 20 stops responding, 18

Dell

support site, 6

Dell Diagnostics, 16

Dell Premier Support

website, 5

diagnostics

Dell, 16

documentation

End User License

Agreement, 5 ergonomics, 5 online, 6 Product Information Guide, 5 regulatory, 5 safety, 5 User’s Guide, 5 warranty, 5

End User License

Agreement, 5

ergonomics information, 5

hardware

Dell Diagnostics, 16

Help and Support Center, 7

help file

Windows Help and Support

Center, 7

labels

Microsoft Windows, 6 Service Tag, 6

Microsoft Windows label, 6

operating system

CD, 7 reinstalling, 7

Operating System CD, 7

problems

blue screen, 19 computer crashes, 18-19 computer does not start up, 18 computer stops responding, 18 Dell Diagnostics, 16 lockups, 18 program crashes, 19 program stops responding, 19 programs and Windows

compatibility, 19

slow computer

performance, 20 software, 18-19 spyware, 20

Product Information Guide, 5

QuickSet Help, 7

Index 21

regulatory information, 5

ResourceCD

Dell Diagnostics, 16

safety instructions, 5

serial connector

description, 11 system view, 11

Service Tag, 6

software

problems, 19

spyware, 20

Starting the Dell Diagnostics

From the Drivers and Utilities CD, 17

Starting the Dell Diagnostics

From Your Hard Drive, 16

support website, 6

troubleshooting

Dell Diagnostics, 16 Help and Support Center, 7

User’s Guide, 5

warranty information, 5

Windows XP

Help and Support Center, 7 Program Compatibility

Wizard, 19

reinstalling, 7

wizards

Program Compatibility

Wizard, 19

system views

back, 11 bottom, 11 front, 9 left side, 10 right side, 10

22 Index

Dell™ Latitude™ D820

快速参考指南

型号 PP04X

www.dell.com | support.dell.com

注、注意和警告

注 : 注表示可以帮助您更好地使用计算机的重要信息。

注意 : 注意表示硬件的潜在损坏或数据丢失，并且告诉您如何避免此类问题。

警告 : 警告表示可能导致财产损失、人身伤害或死亡的潜在危险。

缩写和缩写词

如果您购买了

Dell™ n

系列计算机，本说明文件中的任何有关

Microsoft® Windows®

操作系统的参考都将

不适用。

____________________

未经 Dell Inc. 书面许可，严禁以任何方式进行复制。本文件中使用的商标： Dell、 DELL 徽标、 Latitude 和 ExpressCharge 是 Dell Inc. 的商标； Intel 是 Intel Corporation 的注册商标；

Microsoft、 Outlook 和 Windows 是 Microsoft Corporation 的注册商标。本说明文件中述及的其它商标和商品名称是指拥有相应标记和名称的公司或其制造的产品。 Dell Inc. 对不属于自己的商标和商品

名称不拥有任何所有权。

型号 PP04X

2005 年 12 月 P/N MD991 修订版 A00

查找信息 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

安装计算机

关于您的计算机

使用电池

故障排除

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

正面视图左侧视图右侧视图背面视图底部视图

电池性能检查电池电量为电池充电更换电池储存电池

Dell 技术更新服务 Dell 诊断程序

锁定和软件问题

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

索引 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

目录 25

26 目录

查找信息

注 : 一些功能或介质可能为可选项，并且可能不会随您的计算机提供。一些功能或介质在某些国家或地

区可能不适用。

注 : 其它信息可能随计算机提供。

要查找的内容在此处查找

•

适用于我的计算机的诊断程序

•

适用于我的计算机的驱动程序

•

我的设备说明文件

•

笔记本电脑系统软件

•

如何卸下和装回部件

•

规格

•

如何配置系统设置

•

如何查找及排除故障并解决问题

(NSS)

Drivers and Utilities CD ( 也称为 ResourceCD)

注 : Drivers and Utilities CD 可能为可选项，并且可能不会

随您的计算机提供。

您的计算机已经安装了说明文件和驱动程序。您可以使用 CD 来重新安装驱动程序。

您的 CD 可能包含自述文件，这些文件提供有关计算机技术更改的最新更新，或为技术人员或有经验的用户提供高级技术参考资料。

注 : 驱动程序和说明文件更

新位于 support.dell.com。

Dell Latitude™ 《用户指南》

单击 Start 持）指南）

单击适用于您的计算机的《用户指南》。

（开始）→

→

Dell User and System Guides（Dell

→ System Guides

Help and Support

（系统指南）。

（帮助和支

用户和系统

•

保修信息

•

条款和条件（仅限于美国）

•

安全说明

•

管制信息

•

人机工程学信息

•

最终用户许可协议

Dell™ 《产品信息指南》

快速参考指南 27

要查找的内容在此处查找

•

服务标签和快速服务代码

• Microsoft Windows

许可证标签

服务标签和 Microsoft® Windows® 许可证

这些标签位于

•

当您使用 support.dell.com 或联系技术支持部门时，请使用 “服务标签”来标识您的计算机。

•

当联系技术支持部门时，请输入 “快速服务代码”来导向您的呼叫。

您的计算机的

底部。

解决方案

•

—

故障排除的提示和技巧、技术人员的

文章、在线课程和常见问题

•

团体

—

与其他

Dell

客户进行在线讨论

•

升级

—

组件如内存、硬盘驱动器和操作系统的升

级信息

•

客户服务中心

—

联系人信息、服务电话和订购状

态、担保和修复信息

•

服务和支持

—

服务通话状态和支持历史、服务合

同、与技术支持部门的在线讨论

•

参考

—

计算机说明文件、有关计算机配置的详

情、产品规格和白皮书

•

下载

—

经过认证的驱动程序、增补软件和软件更

新

•

笔记本电脑系统软件安装了操作系统，则还应该重新安装

NSS

序。

Dell™ 3.5

为您的操作系统提供重要更新，并为

英寸

光盘驱动器和

Dell

作您的

计算机所必需的。该软件将自动检测

(NSS—

USB

软盘驱动器、

USB

设备提供支持。

如果您的计算机重新

NSS

公用程

Intel®

处理器、

NSS

是正确操

您的计算机和操作系统，并安装适合于您的配置的更新。

•

如何使用如何使用程序和文件

•

如何使我的桌面个性化

Windows XP

Dell 支持 Web 站点 — support.dell.com

注 : 选择您所处区域以查看相应的支持站点。注 : 公司、政府和教育客户也可使用自定义的 “Dell 高

级技术支持” Web 站点 premier.support.dell.com。

要下载笔记本电脑系统软件：

访问 support.dell.com→

输入您的 “服务标签”或产品型号。

在

Download Category All

（所有）。

击

为您的计算机选择操作系统和操作系统语言，并单击

Submit

（提交）。

在

Select a Device

and Configuration Utilities

然后单击

Dell Notebook System Software（Dell

电脑系统软件）。

Windows 帮助和支持中心

单击 Start 持）。

键入说明问题的字或短语，然后单击箭头图标。

单击说明问题的主题。

遵循屏幕上的说明操作。

（开始）→

Downloads

（下载）。

（下载类别）下拉式菜单中，单

（选择设备）下面，滚动到 System

（系统和配置公用程序），

Help and Support

笔记本

（帮助和支

28 快速参考指南

要查找的内容在此处查找

•

有关由

Dell QuickSet

向导、热键及其它项目的信息

控制的网络活动、电源管理

Dell QuickSet 帮助

要查看 Dell QuickSet Help（Dell QuickSet 在

Microsoft® Windows

击鼠标右键。

•

如何重新安装操作系统

操作系统 CD

注 : 操作系统 CD 可能为可选项，并且可能不会随您的计

算机提供。

您的计算机上已经安装了操作系统。要重新安装操作系统，请使用可选的操作系统 CD。

任务栏中的

在重新安装了操作系统之后，请使用 Drivers and

Utilities CD (ResourceCD)

为计算机随附的设备重新安装驱动程序。

注 : 您的 CD 的颜色取决

于您所订购的操作系统。

帮助），

图标上单

快速参考指南 29

安装计算机

警告 : 在开始执行本节中的任何步骤之前，请遵循《产品信息指南》中的安全说明。

打开附件箱。

将附件箱中的物品放在一边，您将需要使用它们来完成计算机的安装。附件箱中还包含用户说明文件以及您所订购的任何软件或附加硬件（如

将交流适配器分别连接到计算机上的交流适配器连接器和电源插座上。

打开计算机的显示屏，然后按电源按钮开启计算机 (请参阅 “正面视图”)。

注 : 请在计算机开启并关闭至少一次之后，再将其连接到对接设备上。

卡、驱动器或电池）。

30 快速参考指南

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