Dell Management Console User Manual
Dell Management Console
Version 2.0.2
User’s Guide
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this document is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge™, PowerVault™, PowerConnect™,
OpenManage™, and EqualLogic™ are trademarks of Dell Inc.; Microsoft®, Windows®, Microsoft®
.NET Framework 3.5, Microsoft Internet Explorer®, and
registered trademarks of Microsoft Corporation in the
Altiris®,
Symantec™ and Notification Server™ are either trademarks or registered trademarks of
Symantec Inc. Brocade, Itrepid, and McData are trademarks
Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Windows Server® are either trademarks or
United States and/or other countries.
of Brocade Communications Systems,
2011 - 07
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 13
What’s New in This Release. . . . . . . . . . . . . . . 13
Getting Started With Dell Management Console
Planning Your Dell Management Console
Installation . . . . . . . . . . . . . . . . . . . . . 16
Planning to Configure the
Dell Management Console . . . . . . . . . . . . . 18
Other Documents You May Need . . . . . . . . . . . . 20
Symantec Management Platform 7.1
Security Model 33271
. . . . . . . . . . . . . . . . . . 21
2 Installing, Uninstalling, and
Upgrading Dell Management
Console . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installation Requirements . . . . . . . . . . . . . . . . 23
Dell Management Console Prerequisites . . . . . 23
Install Readiness Prerequisites . . . . . . . . . . 24
Other Considerations . . . . . . . . . . . . . . . . 24
Installing Dell Management Console. . . . . . . . 25
Points to Note After Installation . . . . . . . . . . 28
Uninstalling Dell Management Console . . . . . . . . 28
. . . . 14
Upgrading to the Latest Version of
Dell Management Console
. . . . . . . . . . . . . . . 29
Contents 3
Enabling HTTPS . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting
Performance Tuning
. . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . 30
3 Migrating the Dell OpenManage
IT Assistant Discovery Settings . . . . . . . 31
Importing IT Assistant Discovery Settings . . . . . . . 31
The Database Migration User Interface. . . . . . . . . 32
Points to Note Before Migrating the
IT Assistant Discovery Settings
Remote Database . . . . . . . . . . . . . . . . . . 32
Enabling Remote Connection to
SQL Server 2005 or 2008 Express . . . . . . . . . . 33
Migrating Discovery Information from
IT Assistant 8.x . . . . . . . . . . . . . . . . . . . 34
Viewing Migrated Data in
Dell Management Console . . . . . . . . . . . . . 36
. . . . . . . . . . . . . 32
4 Migrating to
Dell Management Console . . . . . . . . . . . 37
4 Contents
Dell Management Console Migration Notes . . . . . . 37
Migrating to Dell Management Console
Version 2.0
. . . . . . . . . . . . . . . . . . . . . . . . 38
Migration Using
Symantec Installation Manager . . . . . . . . . . 38
Migration Using Database . . . . . . . . . . . . . 39
5 Dell Management Console
User Interface . . . . . . . . . . . . . . . . . . . . . 51
Console Modes . . . . . . . . . . . . . . . . . . . . . 52
Home Menu—Dell Management Console
Portal Page for Basic Console
Home Menu—Dell Management Console
Portal Page for Standard Console
. . . . . . . . . . . . . . 54
. . . . . . . . . . . . 55
Toggling Between Console Modes
Modifying the Dell Management Console
Portal Page . . . . . . . . . . . . . . . . . . . . . 57
Launching Applications . . . . . . . . . . . . . . . . . 57
Configuration Page
Managing Configuration . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . 62
. . . . . . . . . . . 56
6 Configuring Discovery and
Inventory Settings . . . . . . . . . . . . . . . . . . 65
The Discovery User Interface . . . . . . . . . . . . . . 66
Knowing Your Discovery User Interface . . . . . . 66
Before Configuring Discovery Settings . . . . . . . . . 67
Connection Profiles and Credentials Management. . . 67
Managing Credentials . . . . . . . . . . . . . . . 68
Connection Profiles. . . . . . . . . . . . . . . . . 68
Viewing the Default Connection Profile . . . . . . 69
Editing the Default Connection Profile . . . . . . . 69
Creating a New Connection Profile . . . . . . . . 70
Creating a Discovery Task. . . . . . . . . . . . . . . . 71
Running the Discovery Task . . . . . . . . . . . . 73
Contents 5
Viewing Discovered Devices . . . . . . . . . . . . 74
Point to Note . . . . . . . . . . . . . . . . . . . . 76
Resource Manager . . . . . . . . . . . . . . . . . 76
Discovery Logs . . . . . . . . . . . . . . . . . . . 78
Discovery Performance. . . . . . . . . . . . . . . 78
Alert-initiated Discovery . . . . . . . . . . . . . . 79
Troubleshooting Discovery . . . . . . . . . . . . . 79
Creating a New Organizational View and
Organizational Group . . . . . . . . . . . . . . . . . . 81
Configuring Inventory Settings
. . . . . . . . . . . . . 81
Knowing Your Inventory User Interface . . . . . . 82
Creating an Inventory Task to
Inventory All Systems . . . . . . . . . . . . . . . . 82
Importing MIBs . . . . . . . . . . . . . . . . . . . 83
Creating an Inventory Task to
Inventory Selected Devices in a
Custom Organizational Group. . . . . . . . . . . . 84
Viewing the Progress and Details of the Task . . . 84
Viewing Results of the Inventory Task . . . . . . . 85
7 The Deploying Dell OpenManage
Server Administrator Solution . . . . . . . . 87
About Deployment Solution . . . . . . . . . . . . . . . 87
The Deploy Dell OpenManage
Server Administrator User Interface
Knowing Your Deploy Dell OpenManage
Server Administrator User Interface . . . . . . . . 88
Dependency . . . . . . . . . . . . . . . . . . . . . . . 88
. . . . . . . . . . 88
6 Contents
. . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Others
Deploying Server Administrator Task
. . . . . . . . . . 89
Pushing Altiris Agent to Managed Nodes . . . . . 89
Deleting Server Administrator Package from
Management Station . . . . . . . . . . . . . . . . 90
Creating an Agent Deploy Task. . . . . . . . . . . 90
Viewing the Task Details . . . . . . . . . . . . . . 92
Changing Default Location of the
Software Library . . . . . . . . . . . . . . . . . . 93
8 Managing Jobs and Tasks. . . . . . . . . . . . 95
The Jobs and Tasks User Interface . . . . . . . . . . . 96
Knowing Your Jobs and Tasks User Interface . . . 96
Using the Jobs and Tasks Module. . . . . . . . . . . . 97
Scheduling a Task . . . . . . . . . . . . . . . . . 97
Creating a Configure SNMP Task . . . . . . . . . 99
Creating a Command Line Builder Task for
Executing Server Administrator Commands
on Managed Systems. . . . . . . . . . . . . . . . 100
Creating a Command Line Builder Task on
Managed Systems to Run Remote Access
Controller Commands. . . . . . . . . . . . . . . . 101
Creating an Associate Dell Devices Task . . . . . 102
Dell Tasks Rollout Policy . . . . . . . . . . . . . . 104
Tasks Token. . . . . . . . . . . . . . . . . . . . . 106
Creating a Run Script Task Using
Task Tokens for Executing a Script or
Command on Managed Storage-Systems . . . . . 107
Creating a Warranty Extractor Task . . . . . . . . 108
Update CMC firmware . . . . . . . . . . . . . . . 111
Task Options . . . . . . . . . . . . . . . . . . . . 112
9 Hardware Configuration Tasks . . . . . . . 115
About Hardware Configuration Tasks . . . . . . . . . . 115
Contents 7
Knowing Your Hardware Configuration Task
User Interface
. . . . . . . . . . . . . . . . . . . . . 117
Creating a Hardware Configuration Task . . . . . 117
10 Power Monitoring . . . . . . . . . . . . . . . . . 119
Dependencies for Power Monitoring . . . . . . . . . 121
Metrics for Power Monitoring
Threshold Values for Power Monitoring
. . . . . . . . . . . . . 122
. . . . . . . 123
Managing Power Monitoring . . . . . . . . . . . . . 123
Managing Power Monitoring Metrics . . . . . . 124
Group Metrics . . . . . . . . . . . . . . . . . . . . . 124
Viewing Group Metric Reports . . . . . . . . . . 125
Managing Group Metrics . . . . . . . . . . . . . 125
11 Monitoring and Alerting . . . . . . . . . . . . 127
About Monitoring . . . . . . . . . . . . . . . . . . . 128
The Monitoring and Alerting User Interface
Knowing Your Monitoring and
Alerting User Interface . . . . . . . . . . . . . . 131
Dependencies . . . . . . . . . . . . . . . . . . . . . 132
Licensing Restrictions for the Monitoring and
Alerting Solution
. . . . . . . . . . . . . . . . . . . . 133
Limited Dell License. . . . . . . . . . . . . . . . 133
. . . . . 131
8 Contents
Performance Monitoring. . . . . . . . . . . . . . . . 135
Dependencies for Performance Monitoring . . . 135
Installing Systat for
Linux Performance Monitoring . . . . . . . . . . . 135
Metrics for Performance . . . . . . . . . . . . . . 136
Threshold Values for
Performance Monitoring . . . . . . . . . . . . . . 140
Enabling Monitor Policies. . . . . . . . . . . . . . . . 141
Changing a Poll Setting. . . . . . . . . . . . . . . 142
Adding a Task to a Rule. . . . . . . . . . . . . . . 142
Modifying Metrics . . . . . . . . . . . . . . . . . . . . 143
Performance Viewer
Health Monitoring
. . . . . . . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . . . . . . . 146
Dependencies for Health Monitoring . . . . . . . 147
Health Policies . . . . . . . . . . . . . . . . . . . 148
Group View . . . . . . . . . . . . . . . . . . . . . 149
Resource Manager View for
Health Monitoring . . . . . . . . . . . . . . . . . 151
Point to Note . . . . . . . . . . . . . . . . . . . . 152
OnDemand Monitoring. . . . . . . . . . . . . . . . . . 153
Forcing an OnDemand Poll for a
Specific Device . . . . . . . . . . . . . . . . . . . 154
Client Update Automation Policy . . . . . . . . . . . . 155
Forcing a Client Policy Update . . . . . . . . . . . 156
Cloning a Policy for Monitoring
Different Devices with Different Thresholds . . . . . . 157
Cloning a Rule . . . . . . . . . . . . . . . . . . . 157
Cloning the Original Policy . . . . . . . . . . . . . 157
Managing Server Monitoring Alerts . . . . . . . . . . 158
Viewing Health Monitor E-mail Tasks . . . . . . . 158
Receiving Health Monitor E-mail Alerts . . . . . . 159
Contents 9
Configuring SMTP Server. . . . . . . . . . . . . 159
Creating Health Monitor E-mail Task . . . . . . . 159
Scheduling Health Monitor E-mail Tasks . . . . . 160
12 Dell Patch Management Solution . . . . . 161
About the Dell Patch Management Solution . . . . . 162
Prerequisites for Altiris Agent Enabled
Patch Management
Prerequisites for Lifecycle Controller Enabled
Patch Management
Patch Management Solution User Interface . . . . . 164
Getting Started with Patch Management. . . . . 164
DUPs and System Bundles . . . . . . . . . . . . . . . 166
. . . . . . . . . . . . . . . . . . 163
. . . . . . . . . . . . . . . . . . 163
10 Contents
DUP Catalog Import
. . . . . . . . . . . . . . . . . . 169
Downloading Dell Update Catalog . . . . . . . . 169
Dell Inventory Collector Tool . . . . . . . . . . . . . 170
Dell Vendor Configuration Page . . . . . . . . . . . . 170
Downloading Dell Update Packages
. . . . . . . . . 173
Discovering Patch Updates Supported
Linux Dell Servers
. . . . . . . . . . . . . . . . . . . 173
Discovering Patch Updates Supported
Windows Dell Servers
. . . . . . . . . . . . . . . . . 173
Discovering Patch Updates Supported
Lifecycle Controller Enabled Dell Servers
Accessing Dell Patch Management Reports
. . . . . . 174
. . . . . 174
Compliance Assessment Task. . . . . . . . . . . . . . 175
Manage Dell Hardware Updates
Staging and Distributing DUPs
. . . . . . . . . . . . 175
. . . . . . . . . . . . . 176
Stage and Distribute Wizard . . . . . . . . . . . . 177
Rollout Jobs . . . . . . . . . . . . . . . . . . . . . . . 179
Creating a Rollout Job . . . . . . . . . . . . . . . 179
Viewing Status of Rollout Jobs . . . . . . . . . . . 180
Lifecycle Controller Enabled Rollout Job. . . . . . 180
Rollback Report . . . . . . . . . . . . . . . . . . . . . 181
Troubleshooting Patch Management Solution . . . . . 182
Dell Update Package exit codes . . . . . . . . . . 182
Windows Dell Servers Discovery Task
Failed Error Codes . . . . . . . . . . . . . . . . . 183
Linux Dell Servers Discovery Task
Failed Error Codes . . . . . . . . . . . . . . . . . 184
13 Reporting . . . . . . . . . . . . . . . . . . . . . . . . 185
About the Reporting Module. . . . . . . . . . . . . . . 185
The Reporting User Interface . . . . . . . . . . . . . . 186
Knowing Your Reports User Interface . . . . . . . 186
Creating SQL Report . . . . . . . . . . . . . . . . . . . 187
Creating Dell Computer Report
Editing Dell Reports
Running Reports
Saving Reports
. . . . . . . . . . . . . . . . . . . 188
. . . . . . . . . . . . . . . . . . . . . 188
. . . . . . . . . . . . . . . . . . . . . . 189
. . . . . . . . . . . . . 187
Contents 11
Viewing Reports . . . . . . . . . . . . . . . . . . . . 189
Metrics Reports
Viewing Group Metric Reports
Configuring Reports—Custom Target Group . . . . . 191
. . . . . . . . . . . . . . . . . . . . 190
. . . . . . . . . . . . 191
A Virtualization . . . . . . . . . . . . . . . . . . . . . 193
Supported Virtualization Operating Systems . . . . . 193
Supported Features for Virtualization Servers
Discovery . . . . . . . . . . . . . . . . . . . . . 193
Host-Virtual Machine Association . . . . . . . . 194
Inventory . . . . . . . . . . . . . . . . . . . . . 195
ESXi Configuration . . . . . . . . . . . . . . . . . . . 196
Enabling CIM OEM Providers . . . . . . . . . . . 196
Dell Management Console Configuration . . . . . . . 196
Secure Deployment Mode - Connecting to
WSMAN over HTTPS . . . . . . . . . . . . . . . 196
Procedure to Import Multiple SSL
Certificates into Dell Management Console
Connection Profile . . . . . . . . . . . . . . . . 197
. . . . 193
B Attributes for Inventory . . . . . . . . . . . . . 201
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
12 Contents
Points to Note . . . . . . . . . . . . . . . . . . . . . 200
1
Introduction
Dell Management Console is a one-to-many systems management
application that provides enhanced dis c ov ery, inv ent ory, monitoring, patch
updates, and reporting features.
Dell Management Console is a Web-based graphical user interface (GUI)
with a scalable, modular console for basic hardware management as well as
advanced functions, such as asset management, enhanced security, and
compliance. You can install Dell Management Console on a management
station in a networked environment.
Dell Management Console is a free software that you can download from the
Dell Support website at support.dell.com; however, you must register at the
Dell website at dell.com/openmanage/register for a free permanent license.
The registration enables you to continue using Dell Management Console
after the 30-day trial period. Dell Management Console also supports a
variety of Symantec plug-ins like the Symantec Server Management Suite.
NOTE: As Symantec Inc. acquired Altiris Inc. this document may contain
references to Altiris and Symantec.
What’s New in This Release
In this release, the following features are available:
• Operating system support — You can install Dell Management Console
on Windows 2008 R2 (64-bit) and Windows 2008 R2 (64-bit) SP1
operating system.
• Configuration — You can access easy-to-use instructions and configure
the Dell Management Console for discovering and inventorying devices,
monitor configuration, SNMP alerts, and Dell patch. You can also access
more information on Dell Tech Center and Dell FAQ links.
• Console Modes — Basic Console and Standard Console modes are
available; Basic Console mode is provided to quickly access basic features;
Standard Console mode provides all the features available in Dell
Introduction 13
Management Console. With Basic Console, you can use these features—
Configuration, switch to Standard Console, Dell Management Console
Portal, Discovery and Inventory, Events and Alerts, All Devices, and Help.
• Launch the warranty support site and view the current warranty
information.
• Get warranty report with information on the server model number and the
system shipped date.
• Get the inventory information provided by LifeCycle Controller 1.4.
• Install Dell Management Console on a virtual machine; VMware ESX 4.1
or Microsoft Hyper-V 2008.
• Using the Integrated Troubleshoot tool, diagnose discovery related issues
with various protocols supported in Dell Management Console.
Getting Started With Dell Management Console
To install and set up Dell Management Console, consider the following
process:
1
Plan the Dell Management Console installation — Plan the installation
based on the following requirements:
•Network size
• Network devices that you want to manage and the protocols required
to communicate with the network devices; for example, Simple
Network Management Protocol (SNMP), Windows Management
Interface (WMI), Web Services for Management (WS-MAN), or the
Intelligent Platform Management Interface (IPMI) protocols, and so
on. For more information on the devices and the required protocols,
see
Ta b l e 6-1.
• Attributes that you want to monitor. For example, you can manage
only the health, or health and performance of your devices.
• Tiered software deployment to a number of sites. For more
information, see the Symantec documentation available from
Documentation Library
For more information, see "Planning Your Dell Management Console
Installation" on page 16.
or
Help
Context
.
Help
14 Introduction
2
Install Dell Management Console — You can install Dell Management
Console using the
website at
dell.com/openmanage
Dell Management Console, see
Dell Management Console
. For more information on installing the
"Installing, Uninstalling, and Upgrading
DVD or from the Dell
Dell Management Console" on page 23.
3
Preparing to configure Dell Management Console — It is of utmost
importance to
plan
for the configuration of Dell Management Console
and your network devices. Plan to configure the following details:
• Discovery tasks, for example, defining Include ranges and Exclude
ranges, such as IP addresses, subnets, host names, and custom ranges
• Types of devices on your network, both Dell and non-Dell
• Security of your devices
• Connection profiles and credentials. For more information,
see
"Connection Profiles and Credentials Management" on page 67.
4
Configure Dell Management Console, in the following sequence; (See
"Configuration Page" on page 62 for instructions to configure Dell
Management Console.):
a
Discovery tasks — Define a group of network devices that you want to
discover.
b
Agent deploy — Deploy the Altiris Agent and then deploy the Dell
OpenManage agent—Dell OpenManage Server Administrator
(OMSA) on the target servers.
c
Inventory — Gather inventory information for memory, processor,
power supply, embedded devices, and software and firmware versions.
For more information, see
d
Organize network devices — You can organize network devices based
"Configuring Inventory Settings" on page 81.
on organization or geographical location.
e
Status polling settings — Perform a power and connectivity health
check for all discovered devices. This determines whether a device is
operating normally, is in a non-normal state, or is powered down.
For
more information, see "Monitoring and Alerting" on page 127.
f
Event management and alerting — Configure protocols.
Introduction 15
g
Management Information Base (MIB) — If your network has non-Dell
devices, import the appropriate MIBs to recognize the traps received
from those devices. For more information, see
"Importing MIBs" on
page 83.
h
Performance and health monitoring —
Monitor real-time health and
performance of network devices.
i
Patch management — Deploy updates to a single system or a group of
systems at a time using the Altiris Agent or LC enabled patch updates.
j
Tasks — Configure groups of systems.
k
Reports — Choose methods to report results that are displayed on the
Dell
Management Console and set the default view for the reports.
Planning Your Dell Management Console Installation
This section answers some questions that you may have while planning for
the Dell Management Console installation.
What are the basic hardware requirements for installing Dell
Management Console?
Depending on your specific Dell Management Console deployment and
your network environment, it is advisable to exceed the recommended
configurations for processor speed, amount of memory, and hard-drive space.
Recommended Minimum Configuration
• Microsoft Windows Server 2008 R2 (64-bit)
•4 or more processor cores
• RAM — 4 GB
•DVD Drive
• Microsoft .NET Framework version 3.5, 3.5 SP1, or 4.0
NOTE: Microsoft .NET Framework version 4.0 is supported only if the system
has the version 3.5 or 3.5 SP1.
•Microsoft Silverlight 3.0
• Windows Internet Information Services version 7.0
16 Introduction
• Microsoft SQL Express 2008, SQL Express 2005, SQL Server 2005 SP1,
SQL Server 2005 SP2, SQL Server 2005 SP3, SQL Server 2008 SP1, or
SQL Server 2008 R2
• (Recommended) A remote database, 8 or more processor cores, and at
least 8 GB memory available for larger environments
• Windows Internet Explorer version 7.0 or 8.0 (32-bit only)
For more information, see DellTechCenter.com.
Which systems management protocol(s) should I plan to install or enable?
In general, your choice of protocols is determined by the systems you want
to monitor and the respective agent protocols they support. If the systems
you want to monitor have agents that use the Simple Network Management
Protocol (SNMP), Windows Management Interface (WMI), Web Services
for Management (WS-MAN), or the Intelligent Platform Management
Interface (IPMI) protocols, then configure these protocols in Dell
Management Console.
In Dell Management Console, you can configure a Connection Profile
to include the protocols you require. Dell Management Console connects to the
device on the network using the protocols you define in the Connection Profile.
How should I organize my managed systems' IP addresses if I am using
more than one systems management protocol on a subnet?
Where possible, group systems using the same systems management
protocol into contiguous subnets. This strategy increases manageability
during the creation of Dell Management Console discovery ranges.
Is the performance of my monitoring network determined by the attributes
I want to monitor?
Yes, the devices’ attributes that you want to monitor determine the resources
required. For example, to monitor only the health of your systems, the
recommended minimum hardware configuration is sufficient. However, the
configuration depends on the number of systems that you want to monitor.
To monitor the health and performance of your systems, it is advised that you
exceed the recommended configuration. See "Recommended Minimum
Configuration" on page 16.
Introduction 17
I have a multi-tiered network with management systems in various parts
of the world. How would that affect the way I install Dell Management
Console?
Having management stations in different parts of the world affects the way
you install Dell Management Console. For more information, see the
Symantec documentation on tiered infrastructure. Symantec documents are
available in the Help Documentation Library.
Planning to Configure the Dell Management Console
After installing the Dell Management Console, you must plan to configure it.
See "Configuration Page" on page 46 for instructions to configure Dell
Management Console.
My network has Dell and non-Dell devices. Should I configure
them separately?
Yes, you must import the appropriate MIBs for all non-Dell devices that
you want to monitor. Importing the MIBs for non-Dell devices will allow
you to receive SNMP alerts for them.
What are the security options to be configured for using Dell
Management Console?
See the Symantec documents available in the Help Documentation
Library on role-based security.
I am migrating from Dell OpenManage IT Assistant. How do I migrate
the discovery ranges to Dell Management Console?
For information on migrating the discovery settings from IT Assistant, see
"Importing IT Assistant Discovery Settings" on page 31.
Is there any special configuration required for the features I want to use?
You can configure any or all features according to your requirements.
See Table 1-1 for the agents you should deploy on the managed devices
for each feature to work properly.
18 Introduction
Table 1-1. Supported Features by Agents
Feature No Agent Dell OpenManage
Server
Administrator
Discovery Will discover through
IPMI, WMI, or SNMP
Required for a
detailed Hardware
Summary in the
Resource Manager
Inventory Basic inventory through
IPMI, WMI, or SNMP
Required for a
detailed Hardware
Summary in the
Resource Manager
Monitoring Health Out-of-band health
monitoring through
IPMI*
Required for
agent-based
health monitoring
through SNMP
Events and Alerting Basic IPMI platform
event traps (PET) only
Required for
comprehensive
hardware events
Hardware
NA Required Not required
configuration tasks
Deploying the
agent—Server
Dell
NA NA Required
Administrator
Pat ch
(firmware/drivers/
NA NA Required
BIOS) management
Monitor Operating
System Performance
Will monitor on
Windows agentless
through WMI/IPMI*
Required if IPMI*
is not
enabled/available
Altiris Agent
Not required
Not required
Not required
Not required
Required for
systems running
on Linux
* IPMI is available on Dell PowerEdge x8xx servers or later.
Introduction 19
How can I enable my managed devices so I can manage them using
Dell Management Console?
For Dell PowerEdge systems using the SNMP and WMI protocols,
the Dell OpenManage Server Administrator should be installed on
the managed system to get the most manageability.
You can manage other non-server devices if protocols and credentials have
been correctly set up in Dell Management Console. For example, if you
want to manage a network printer, it should be SNMP-enabled and the
community string should be defined in Dell Management Console
Connection Profile settings. For more information, see "Connection Profiles
and Credentials Management" on page 67.
Other Documents You May Need
You can access the following documents for your reference.
• Symantec documents are available under
– Symantec documentation includes documentation for Notification
Server 7.1.
• Online Help is available under
• On the Dell Support website,
the
Support Information Matrix for Dell Management Console, Glossary
and
Readme.
• On the media, you can access this information:
–
Readme
– Product demos are available as a link
• For more information on Dell EqualLogic, see your Dell EqualLogic
documentation available on the Dell Support website at
support.dell.com/manuals
• Additional documents are available on Dell Tech Center,
delltechcenter.com/page/Dell+Management+Console
en.community.dell.com/groups/.
• For the latest software and user documentation for Navisphere CLI, see
powerlink.emc.com
Console installation wizard.
is available as a link
. The link is also available on the Dell Management
Help
support.dell.com/manuals
.
Help
Context
Documentation Library
.
, you can access
and also on
.
20 Introduction
Symantec Management Platform 7.1 Security Model 33271
The Symantec Management Platform 7.1 security model has these features:
• Symantec Role is now a Symantec Management Platform Internal entity.
(No Windows User Group created).
• Symantec User is Symantec Management Platform internal entity.
• Symantec Role can contain other Symantec Roles and Symantec Users.
• Symantec User is mapped to Windows Account, or internal Symantec
Management Platform Account.
• Logon to Notification Server Console is possible only using Symantec
Management Platform Accounts or mapped Windows Accounts.
Introduction 21
22 Introduction
2
Installing, Uninstalling, and Upgrading Dell Management Console
Dell Management Console uses the Symantec modular architecture to
provide you with solutions that best fit your needs. The Dell Management
Console is built on the Symantec infrastructure and leverages its key
technologies for completing tasks, software deployment, and discovery and
inventory of devices on the network.
The Symantec Installation Manager (SIM) is the installer for
Dell Management Console. The SIM installer installs SIM on the
management station and the SIM provides Dell Management Console as an
installation option.
Installation Requirements
For information on the recommended hardware configuration, see
"Recommended Minimum Configuration" on page 16.
The management station on which you want to install the Dell Management
Console should contain the following software prerequisites.
Dell Management Console Prerequisites
Before you install Dell Management Console, you must install Microsoft
.NET Framework 3.5 on the management station.
NOTE: If the prerequisites are not installed on the management station, the SIM
(present on the Dell Management Console DVD) scans for prerequisites and
provides links for installing the prerequisites. Using these links download and install
the prerequisite software, and then install Dell Management Console.
Installing, Uninstalling, and Upgrading Dell Management Console 23
Install Readiness Prerequisites
• Microsoft Windows Server 2008 R2 (64-bit)
• Microsoft ASP .NET framework
•Microsoft Silverlight 3.0
• Microsoft SQL Express 2008, SQL Express 2005, SQL Server 2005, SQL
Server 2008 SP1, or SQL Server 2008 R2
• At least 15 GB of free disk space. 20 GB of free disk space is recommended.
• Internet Information Services 7.0 or lower
• Microsoft Internet Explorer version 8.0 or lower
• Internet Connection
NOTE: If you do not have access to the Internet, create an installation
package by installing SIM on a system with internet connection. Launch SIM,
click Create installation package and select the latest version of the Dell
Management Console. This will create a installation package. Copy the
installation package to the server where you would like to install the Dell
Management Console.
For more information on the installation prerequisites see the
Information Matrix for Dell Management Console
.
Support
Other Considerations
• Do not configure the management station as a Windows
Domain
• If you are installing the Dell Management Console through the
Te rm in al
session. For
•(Highly recommended) On the management station, install configure and
enable the HyperText Transfer Protocol over Secure Socket Layer
(HTTPS).
• If you are upgrading to this release of Dell Management Console, then use
SIM. SIM must be connected to internet for getting the latest updates.
you may have to update the SIM and any other critical updates available.
You can view the recommended and optional updates in the Updates
section.
Controller.
Service, ensure that the installation is through the console
example, mstsc/console.
24 Installing, Uninstalling, and Upgrading Dell Management Console
• An error message is displayed when running the Discovery task, if Dell
Management Console is installed without forcing SSL, and the altiris
agents using SSL mode. To resolve, configure Dell Management Console
and Altiris Agents to work in SSL mode, refer section
Notification Server to use SSL knowledge base content
page
kb.altiris.com
.
Configuring
in the secure web
• If you are migrating databases from Dell Management Console versions
1.1 or 1.1.x to this release of Dell Management Console, see
"Migrating to
Dell Management Console" on page 37.
Installing Dell Management Console
You can install the Dell Management Console from either Dell Management
Console DVD or by downloading the self extracting executable from
Support.dell.com.You can also install the dependencies online using the link
provided in the Welcome screen.
1
Insert the
installation program does not start automatically, navigate to the root
folder of the DVD and double-click
or
Download the Self Extracting File from the Support.dell.com. Double
click and extract it to the required path and click Ok. If the program
does not start, navigate to the extracted folder and double-click
setup.exe.
The Dell Management Console Welcome dialog box is displayed.
Dell Management Console
DVD into the DVD drive. If the
setup.exe
.
NOTE: If the listed prerequisites are not installed, then on the Welcome
screen, click Minimum System Requirement. Click on each prerequisites to
open the link and download the software from the internet.
2
On the Welcome screen, select
Install Dell Management Console
A message prompting you to restart the machine to increase the number of
ports is displayed. Select
Yes
.
After system restart, run the installer. The installer scans your system for
the Microsoft .NET framework. If the .NET is not installed, then you are
prompted to install the .NET framework.
If there are no missing dependencies, the
Setup
dialog box is displayed.
Installing, Uninstalling, and Upgrading Dell Management Console 25
Symantec Installation Manager
.
3
Click
Next
.
4
Accept the End User License Agreement and click
5
In the
Destination Folder
dialog box, browse to a folder where you want to
install Dell Management Console and click
6
When the installation is complete, select
Installation Manager
The
Symantec Installation Manager (SIM)
NOTE: To download hot fixes, patches, and trial versions for the value added
plug-in solutions, you must have Internet access.
NOTE: If your network uses Proxy server for internet access, provide proxy
details to connect to the internet , when prompted by SIM.
7
On the
new products
Symantec Installation Manager
.
, and then click
Automatically launch Symantec
Finish
main dialog box, select
If prompted to Update the SIM with latest version, select
Next
.
Begin Install
.
.
launches automatically.
Update Now
and click OK. Provide the required details in all the installation screens
displayed.
8
On the
Console
You can select various filters and select
Install New Products
and click
Next
.
dialog box, select
show all available versions
Dell Management
and install other components.
9
On the
Optional Installs
dialog box, select the Available features you want
to install.
If you are migrating databases from Dell Management Console versions
1.1 or 1.1.x to this release of Dell Management Console, then select
Migration Wizard Components for migration Dell Management
Console data
.
Install
to view
Install
Click
Next
.
10
Accept the End User License Agreement, and click
The
Install Readiness Check
dialog box displays dependencies and
Next
.
recommendations.
26 Installing, Uninstalling, and Upgrading Dell Management Console
11
If some dependencies are missing, install the requirements online using
the link provided.
NOTE: Check the install readiness for the .Net certificate and the SQL
Maximum Memory configuration.
Click
12
Check install readiness again
On the
Dell Management Console Configuration
and click
Next
.
dialog box, enter the
local administrator credentials.
If you have configured e-mail information, you can verify the configuration
by sending a test e-mail.
13
Click
Next
.
14
On the
Database Configuration
dialog box, enter details of the Microsoft
SQL Server that is used by Symantec Management Console.
If you are using the Symantec Installation Manager to migrate, that is, if
you are using the restored databases from Dell Management Console
versions 1.1 or 1.1.x to this release of Dell Management Console, then
from
Database name
from the list, and then click
select
Use existing
Next
.
, then select the restore database
If you are using the Database method of migration, then click
15
In the
Review Installation Details
dialog box, click
Begin Install
Dell Management Console is installed.
The Product Licensing dialog box is displayed.
16
In the
Product Licensing
dialog box, click
Next
.
The Installation Complete dialog box is displayed.
17
In the Installation Complete dialog box, click
Finish
.
For information on installing Dell Management Console on the Dell
Client Manager, see the
Guide
.
Installing, Uninstalling, and Upgrading Dell Management Console 27
Symantec Management Platform Installation
Next
.
.
Points to Note After Installation
• After installing the Dell Management Console, if you want to change
the
operating system and Symantec Management Console passwords,
always change the Symantec Management Console password
changing the operating system password.
However, if the operating system password is changed before the
Notification Server password, use the following command to change
the
Notification Server password:
before
aexconfig /svcid user:<
machine\user)
NOTE: The aexconfig command is available under the
Altiris/Notification server/bin folder.
• After installing the Dell Management Console, if you change the
system
hostname and try to launch the Dell Management Console,
a
server exception is displayed.
For more information on troubleshooting this issue, see the section on
Symantec Management Server Error
Online Help
> password:<
.
username (domain,
password
in the
>
Dell Management Console
Uninstalling Dell Management Console
To uninstall Dell Management Console, do the following:
1
Go to
Add or Remove Programs
and
Solutions wizard.
2
Select the
click
The Dell Management Console is uninstalled.
You can also uninstall the Dell Management Console from the Dell
Management Console DVD.
1
Insert the
2
On the
Management
Symantec Platform and Solutions
Uninstall
.
Dell Management Console DVD.
Dell Management Console
Console
.
and run the Symantec Platform
component and
dialog box, select
Install Dell
28 Installing, Uninstalling, and Upgrading Dell Management Console
3
Navigate through the install wizard until the
is
displayed.
4
Select the Dell Management Console option and click
The Dell Management Console is uninstalled.
NOTE: When you uninstall Dell Management Console, the Dell Management
Console database is not uninstalled.
Install Products
Uninstall
dialog box
.
Upgrading to the Latest Version of Dell Management Console
You cannot upgrade to this version from the earlier version of Dell
Management Console. You must install this version on a Windows Server
2008 R2 64-bit or Windows Server 2008 R2 64-bit SP1 operating system. This
version of the release does not support upgrading from 32-bit to 64-bit
version of Dell Management Console.
For information on upgrading to the latest version of Dell Management
Console that installs on a 32-bit operating system, see
support.dell.com/manuals.
Enabling HTTPS
To use Remote Desktop and RAC Telnet features, after installing Dell
Management Console, enable HTTPS.
To en abl e HT TPS :
1
From
Desktop
2
In
Run
, type
The Internet Information Services Manager is displayed.
, select
inetmgr
Start Run.
.
3
Select the Server (hostname will be seen), in the right hand pane (center),
double click
4
Click
5
In the wizard provide a name and click OK.
6
In the left hand pane under the hostname, Expand the
Default Web Site
Installing, Uninstalling, and Upgrading Dell Management Console 29
Server Certificates
Create Self-Signed Certificate
.
.
in the right hand pane.
Sites
tree and click
7
In the right hand pane under
Ty p e
HTTPS
8
Under SSL Certificate, select the certificate that was created.
9
In
Center
NOTE: While installing Dell Management Console, to enable HTTPS, in the
page after the Install Readiness Check is done, select Use SSL to access the
Management Platform .
When you open Dell Management Console, note that the URL contains the
system hostname in the URL not LOCALHOST. If LOCALHOST is present, then
a certificate error occurs and the right click actions do not work.
Also, ensure that the right click action registry key file is entered in the
registry.
.
pane, double click
Actions
SSL Settings
, click
Bindings…
and select
Require SSL
Add, select
.
Troubleshooting
For information on troubleshooting, see the Online Help.
Performance Tuning
To optimize the performance of Dell Management Console when Dell
Management Console is configured with a remote database, see whitepaper
available at the following URL: en.community.dell.com/dell-groups/dell-
management-console/m/dell_management_consolemediagallery/default.aspx?PageIndex=3
30 Installing, Uninstalling, and Upgrading Dell Management Console
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