Dell Latitude 7290 User Manual

Page 1
Latitude 7290
Owner's Manual
Regulatory Model: P28S Regulatory Type: P28S002
Page 2
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 01
Rev. A00
Page 3

Working on your computer

Topics:
Safety precautions
Before working inside your computer
After working inside your computer

Safety precautions

The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions.
Observe the following safety precautions before you perform any installation or break/x procedures involving disassembly or reassembly:
Turn o the system and all attached peripherals.
Disconnect the system and all attached peripherals from AC power.
Disconnect all network cables, telephone, and telecommunications lines from the system.
Use an ESD eld service kit when working inside any notebook to avoid electrostatic discharge (ESD) damage.
After removing any system component, carefully place the removed component on an anti-static mat.
Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.
1

Standby power

Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are essentially powered while turned o. The internal power enables the system to be remotely turned on (wake on LAN) and suspended into a sleep mode and has other advanced power management features.
Unplugging, pressing and holding the power button for 15 seconds should discharge residual power in the system board, notebooks

Bonding

Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through the use of a eld service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare metal and never to a painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and ensure that you remove all jewelry such as watches, bracelets, or rings prior to bonding yourself and the equipment.

Electrostatic discharge — ESD protection

ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors, memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD protection is an increasing concern.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Working on your computer 3
Page 4
Two recognized types of ESD damage are catastrophic and intermittent failures.
Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory.
Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc.
The more dicult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure.
Perform the following steps to prevent ESD damage:
Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased sensitivity to ESD damage.
Handle all static-sensitive components in a static-safe area. If possible, use anti-static oor pads and workbench pads.
When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static electricity from your body.
Before transporting a static-sensitive component, place it in an anti-static container or packaging.
ESD eld service kit
The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components: anti-static mat, wrist strap, and bonding wire.
Components of an ESD eld service kit
The components of an ESD eld service kit are:
Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an anti-static mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal on the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly on the mat. ESD-sensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag.
Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week.
ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit, it is a best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the best method for doing this test. If you do not have your own wrist strap tester, check with your regional oce to nd out if they have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while it is strapped to your wrist and push the button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test fails.
Insulator Elements – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts that are insulators and often highly charged.
Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For example, deploying the kit for a server environment is dierent than for a desktop or portable environment. Servers are typically installed in a rack within a data center; desktops or portables are typically placed on oce desks or cubicles. Always look for a large open at work area that is free of clutter and large enough to deploy the ESD kit with additional space to accommodate the type of system that is being repaired. The workspace should also be free of insulators that can cause an ESD event. On the work area, insulators such as Styrofoam and other plastics should always be moved at least 12 inches or 30 centimeters away from sensitive parts before physically handling any hardware components
ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the new part arrived in. ESD-sensitive devices should be removed from packaging only at an ESD-protected work surface, and parts should
Working on your computer
4
Page 5
never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag.
Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
ESD protection summary
It is recommended that all eld service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

Transporting sensitive components

When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
CAUTION
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.

After working inside your computer

After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your computer.
CAUTION
designed for other Dell computers.
1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Connect any telephone or network cables to your computer.
3 Connect your computer and all attached devices to their electrical outlets.
4 Turn on your computer.
: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
CAUTION
computer.
: To connect a network cable, rst plug the cable into the network device and then plug it into the
Working on your computer
5
Page 6

Removing and installing components

Topics:
Recommended tools
Screw size list
Subscriber identication module card
Base cover
Battery
PCIe solid state drive
Speaker
Coin cell battery
WWAN card
WLAN card
Memory modules
Heat sink
LED board
Touchpad buttons board
Power connector port
Display Assembly
Display Bezel
Display hinge
Display panel
Camera
System board
Keyboard
Palm rest
2

Recommended tools

The procedures in this document require the following tools:
Phillips #0 screwdriver
Phillips #1 screwdriver
Plastic scribe
: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
NOTE
6 Removing and installing components
Page 7

Screw size list

Table 1. Latitude 7290 screw size list
Component M2.5 x 6.0 M2.0 x 5.0 M2.5 x 3.5 M2.0 x 3.0 M2.0 x 2.5 M2.0 x 2.0
Back cover 8 (captive
screws)
Battery—3-cell 1
Battery—4-cell 2
SSD module 1
Heat sink module 4
System fan 2
Speaker 4
WWAN card 1
WLAN card 1
Power connector port
ESD bracket 1
EDP bracket 2
LED board 1
Smart card reader cage
Display hinge 6
Keyboard support plate
Keyboard 5
System board 8
Memory module bracket
LCD cover 4 2
Touchpad button 2
Fingerprint 1
USB Type B bracket
1
2
19 5
1
2
Thermal module 4
Thermal Fan 2
SSD holder 1
Battery 2
Removing and installing components 7
Page 8
Subscriber identication module card

Removing SIM card or SIM card tray

NOTE: SIM card or SIM card tray removal is only available on systems that are shipped with WWAN module. Hence, removing
procedure is only applicable for systems that are shipped with WWAN module.
CAUTION: Removing the SIM card with the system is turned On, may cause data loss or damage to the card. Ensure that your
system is turned o or the network connections are disabled.
1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2 Use a scribe to pull the SIM card tray.
3 If a SIM card is available, remove the SIM card from the SIM card tray.

Replacing SIM card

1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2 Use a scribe to pull the SIM card tray
3 Place on the SIM card on the tray.
4 Insert the SIM card tray into the slot.

Removing dummy SIM card tray

For models shipped with a WWAN card, the SIM card tray must rst be removed from the system before removing the system board. To remove the SIM card tray from the system follow the steps outlined in the disassembly section.
NOTE
: For models shipped with a wireless card only, a dummy SIM card tray must rst be removed from the system before
removing the system board. The following are the steps for removing the dummy SIM card tray:
1 Push the release latch located on the SIM card slot inwards.
Removing and installing components
8
Page 9
2 Slide the dummy SIM card tray out of the system.

Base cover

Removing base cover

1 Follow the procedure in Before working inside your computer.
2 To release the base cover:
a Loosen the eight (M2.5 x 6.0) captive screws that secure the base cover to the system [1].
Remember
avoid a possible stripped screw head.
b Use a plastic scribe to release the base cover from the edge [2].
: Exercise caution when loosening the screws. Angle the screw driver to match the head of the screw to
Removing and installing components
9
Page 10
3 Lift the base cover from the system.
10
Removing and installing components
Page 11

Installing base cover

1 Align the base cover tabs to the slots on the edges of the system.
2 Press the edges of the cover until it clicks into place.
3 To secure the base cover to the system, tighten the eight (M2.5 x 6.0) captive screws .
Remember: Exercise caution when tightening the screws. Angle the screw driver to match the head of the screw to avoid a
possible stripped screw head.
4 Follow the procedure in After working inside your computer.

Battery

Removing battery

1 Follow the procedure in Before working inside your computer.
2 Remove the base cover.
3 To remove the battery:
a Disconnect the battery cable from the connector on the system board [1]. b Remove the M2.0 x 5.0 screw that secures the battery to the computer [2].
NOTE
: A 3-cell battery has a single screw, and a 4-cell battery has two screws. Hence, the image displayed below is a
3-cell battery.
c Lift the battery from the system [3].
Removing and installing components
11
Page 12

Installing battery

1 Insert the battery into the slot on the system.
2 Route the battery cable through the routing clip and connect the battery cable to the connector on the system board.
NOTE: Route the battery cable, if the cable at the base of the battery is un routed.
Tighten the two (M2.0 x 5.0) screws to secure the battery to the system.
3
NOTE: A small battery (3-cell) has a single screw, a larger battery (4-cell) has two screws.
4 Install the base cover
5 Follow the procedure in After working inside your computer.

PCIe solid state drive

Removing PCIe SSD

1 Follow the procedure in Before working inside your computer.
2 Remove the following components:
a base cover b battery
3 To remove the PCIe solid state drive (SSD):
a Loosen the two (M2.0 x 3.0) captive screws that secure the SSD bracket [1]. b Remove the SSD bracket (optional) [2]. c Remove the PCIe SSD from the system [3].
12
Removing and installing components
Page 13

Installing PCIe SSD

1 Insert the PCIe SSD card into the connector.
2 Install the SSD bracket over the PCIe SSD card.
NOTE
: When installing the SSD bracket, ensure that the tab on the bracket is held securely with the tab on the palm rest.
3 Tighten the two (M2.0 x 3.0) screws to secure the PCIe SSD card to the SSD bracket.
4 Install the following components:
battery
base cover
5 Follow the procedure in After working inside your computer.

Speaker

Removing speaker module

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
Removing and installing components
13
Page 14
3 To release the speaker module:
a Disconnect the speaker cable from the connector on the system board [1].
NOTE: Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in breakage
b Un-route the speaker cable from the routing clips [2]. c Remove the tape that secures the speaker cables to the touchpad board [3].
4 To remove the speaker module:
a Remove the two (M2.0 x 3.0) screws that secure the speaker module to the system [1].
NOTE
: Refer the speaker screw list.
14 Removing and installing components
Page 15
b Lift the speaker module from the computer [2].

Installing speaker module

1 Place the speaker module into the slots on the system.
2 Replace the two (M2.0 x 3.0) screws to secure the speaker to the system.
3 Route the speaker cable through the retention clips on the system.
4 Connect the speaker cable to the connector on the system board.
5 Install the:
a battery b base cover
6 Follow the procedure in After working inside your computer.

Coin cell battery

Removing the coin cell battery

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the coin cell battery:
a Disconnect the coin cell battery cable from the connector on the system board [1].
: You must un-route the coin cell battery cable from the routing channel.
NOTE
b Lift the coin cell battery to release it from the adhesive [2].
Removing and installing components
15
Page 16

Installing coin cell battery

1 Ax the coin cell battery on the slot inside the computer.
2 Route the coin cell battery cable through the routing channel before connecting the cable.
3 Connect the coin cell battery cable to the connector on the system board.
4 Install the:
a battery b base cover
5 Follow the procedure in After working inside your computer.

WWAN card

Removing WWAN card

1 Follow the procedure in Before working inside your computer.
2 Remove the following components:
a base cover b battery
3 To remove the WWAN card:
a Remove the M2.0 x 3.0 screw that secures the WWAN bracket to the WWAN card [1]. b Lift the WWAN bracket that secures the WWAN card [2] . c Disconnect the WWAN cables from the connectors on the WWAN card [3] .
16
Removing and installing components
Page 17

Installing WWAN card

1 Insert the WWAN card into the connector on the system board.
2 Connect the WWAN cables to the connectors on the WWAN card.
3 Place the metal bracket and tighten the M2.0 x 3.0 screw to secure it to the computer.
4 Install the:
a battery b base cover
5 Follow the procedure in After working inside your computer.
NOTE
: The IMEI number can also be found on the WWAN card.

WLAN card

Removing WLAN card

1 Follow the procedure in Before working inside your computer.
2 Remove the
a base cover b battery
3 To remove the WLAN card:
a Remove the M2.0 x 3.0 screw that secures the metal bracket to the WLAN card [1].
Removing and installing components
17
Page 18
b Lift the metal bracket [2]. c Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Remove the WLAN card from the system [4].

Installing WLAN card

1 Insert the WLAN card into the connector on the system board.
2 Connect the WLAN cables to the connectors on the WLAN card.
3 Place the metal bracket and tighten the M2.0 x 3.0 screw to secure it to the WLAN card.
4 Install the following:
a battery b base cover
5 Follow the procedure in After working inside your computer.

Memory modules

Removing memory module

1 Follow the procedure in Before working inside your computer.
2 Remove the following:
a base cover b battery
3 To remove the memory module:
18
Removing and installing components
Page 19
a Pull the clips securing the memory module until the module snaps-out [1]. b Remove the memory module from the connector on the system board [2].

Installing memory module

1 Insert the memory module into the connector until snaps in.
2 Install the following:
a battery b base cover
3 Follow the procedures in After working inside your computer.

Heat sink

Removing heat sink assembly

Heat sink assembly comprises of heat sink and the system fan.
1 Follow the procedure in Before working inside your computer.
2 Remove the following:
a base cover b battery
3 To remove the heat sink assembly:
: To identify the number of screws, see the screw list.
NOTE
Removing and installing components 19
Page 20
a Disconnect the fan cable from the system board [1]. b Remove the M2.0 x 5.0 screws that secure the heat sink assembly to the system board [2].
NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink.
c Lift the heat sink assembly from the system board [3].

Installing heat sink assembly

Heat sink assembly comprises of heat sink and the system fan.
1 Align the heat sink assembly with screw holders on the system board.
2 Replace the M2.0 x 3.0 screws to secure the heat sink assembly to the system board.
NOTE
: Replace the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink.
3 Connect the fan cable to the connector on the system board.
4 Install the following:
a battery b base cover
5 Follow the procedure in After working inside your computer.

LED board

Removing LED board

1 Follow the procedure in Before working inside your computer.
2 Remove the following:
a base cover
20
Removing and installing components
Page 21
b battery c speaker
3 To remove the LED board:
a Disconnect the LED cable from the LED board [1].
CAUTION: Avoid pulling the cable as it would result in breaking the cable connector. Instead, use a scribe to push the
edges of the cable connector to release the LED cable.
b Remove the M2.0 x 3.0 screw that secures the LED board to the system [2]. c Lift the LED board from the system [3].

Installing LED board

1 Insert the LED board into the slot on the computer.
2 Replace the M2.0 x 3.0 screw to secure the LED board.
3 Connect the LED cable to the LED board.
4 Install the following:
a speaker b battery c base cover
5 Follow the procedure in After working inside your computer.
Removing and installing components
21
Page 22

Touchpad buttons board

Removing touchpad buttons board

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c speaker
3 To remove the touchpad buttons board:
a Disconnect the touchpad buttons board cable from the touchpad board [1]. b Lift the speaker cable that is axed to the computer [2] to reveal the touchpad buttons board.
4
Remove M2.0 x 2.5 screws that secure the touchpad buttons board [1].
To identify the screws, see screw list.
5 Lift the touchpad buttons board from the system [2].
22
Removing and installing components
Page 23

Installing touchpad buttons board

1 Insert the touchpad buttons board into the slot to align the tabs with the grooves on the system.
2 Replace the two (M2.0 x 3.0) screws to secure the touchpad buttons board to the system.
3 Connect the touchpad buttons board cable to the connector on the touchpad board.
4 Install the:
a speaker b battery c base cover
5 Follow the procedure in After working inside your computer.

Power connector port

Removing power connector port

1 Follow the procedure in Before working inside your computer.
2 Remove the following:
a base cover b battery
3 To remove the power connector port:
a Disconnect the power connector port cable from the system board [1].
Removing and installing components
23
Page 24
NOTE: Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in breakage
b Remove the M2.0 x 3.0 screw to release the metal bracket on the power connector port [2]. c Lift the metal bracket from the system [3]. d Remove the power connector port from the computer [4].

Installing power connector port

1 Install the power connector port into the slot on the system.
2 Place the metal bracket on the power connector port.
3 Replace the M2.0 x 3.0 screw to secure the power connector port to the system.
4 Connect the power connector port cable to the connector on the system board.
5 Install the following:
a battery b base cover
6 Follow the procedure in After working inside your computer.

Display Assembly

Removing display assembly

1 Follow the procedure in Before working inside your computer.
2 Remove the:
24
Removing and installing components
Page 25
a base cover b battery c WLAN card d WWAN card
NOTE: To identify the number of screws, see screw list
3 To remove the display assembly:
a Un route the WLAN and WWAN cables from the routing channels [1]. b Remove the M2.0 x 5.0 screws that secures the eDP bracket [2]. c Lift the eDP bracket from the eDP cable [3]. d Lift the eDP cable to disconnect it from the connector on the system board [4]. e Un route the eDP cable from the routing channel [5].
4 To remove the display assembly:
a Open the display of the computer and lay it on a at surface at 180 degree angle b Remove the six (M2.5 x 4.0) screws that secure the display hinge to the display assembly [1]. c Lift the display assembly from the system.
Removing and installing components
25
Page 26

Installing display assembly

1 Place the base of the computer on a plane surface of a table and position it closer to the edge of the table.
2 Install the display assembly to align it with the display hinge holders on the system.
3 Holding the display assembly, replace the six (M2.5 x 4.0) screws to secure the display hinges on the system display assembly with the
system unit.
4 Route the eDP cable from the routing channel.
5 Ax the tapes to secure the eDP cable (display cable) to the system board.
6 Connect the eDP cable to the connector on the system board.
7 Install the eDP metal bracket on the eDP cable and tighten the M2.0 x 3.0 screws.
8 Route the WLAN and WWAN cables through the routing channels.
9 Install the:
a WLAN card b WWAN card c battery d base cover
10 Follow the procedure in After working inside your computer.

Display Bezel

Removing display bezel

NOTE
: The display bezel removal procedure is applicable only for non-touch systems.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
26
Removing and installing components
Page 27
b battery c WLAN card d WWAN card e display assembly
3 To remove the display bezel:
a Use a plastic scribe, nd recess to loosen the bottom edge of the display bezel [1]. b Loosen the tabs on the edges of the display [2,3,4].
NOTE: Adhesive is used to secure the display bezel to the display panel.
4 Remove the display bezel from the display assembly.

Installing display bezel

: The display bezel installation procedure is applicable only for non-touch systems.
NOTE
1 Place the display bezel on the display assembly.
2 Press the edges of the display bezel until it clicks onto the display assembly.
: Adhesive is used to secure the display bezel to the display panel.
NOTE
3 Install the:
a display assembly b WLAN card c WWAN card d battery e base cover
4 Follow the procedure in After working inside your computer.
Removing and installing components
27
Page 28

Display hinge

Removing the display hinge cap

1 Follow the procedure in Before working inside your computer.
2 Remove the following components:
a base cover b battery c WLAN card d WWAN card e display assembly
3 Slide and remove the display hinge cap from the display panel.

Installing the display hinge cap

1 Place the display hinge cap on the slot and slide it back to t on the display assembly.
2 Install the:
a display assembly b WLAN card c WWAN card d battery e base cover
3 Follow the procedure in After working inside your computer.

Display panel

28
Removing and installing components
Page 29

Removing the display panel

1 Follow the procedure in Before working inside your computer.
2 Remove the following components:
a base cover b battery c WLAN card d WWAN card e display assembly
3 To remove the display panel:
a Remove the two (M2.0 x 3.0) screws on the panel [1]. b Slide the display panel away from the system and ip the display panel over [2].
c Peel o the display connector adhesive strip from the display panel [1] d Peel o the mylar tape securing the display cable on the back of the display panel [2]. e Lift the metal tab and disconnect the display cable from the back of the display panel [3,4].
Removing and installing components
29
Page 30
f Remove the display panel.
30
Removing and installing components
Page 31

Installing the display panel

1 Connect the display cable on the back of the display panel.
2 Ax the mylar tape securing the display cable on the back of the display panel.
3 Ax display connector adhesive strip to the display panel.
4 Flip the display panel over and slide the display panel towards the system.
5 Replace the two (M2.0 x 3.0) screws on the panel
6 Install the:
a display assembly b WLAN card c WWAN card d battery e base cover
7 Follow the procedure in After working inside your computer.

Camera

Removing camera

The removal procedure of the camera is only for a touch display.
1 Follow the procedure in Before working inside your computer.
2 Remove the following:
a base cover b battery c WLAN card d WWAN card e display assembly
3 To remove the camera module:
a Peel o the two pieces of conductive tape covering the camera module [1].
NOTE
: The conductive tape is a separate part from the camera module that must be removed and then re-attached
when replacing the camera module.
b Flip the camera module [2]. c Disconnect the camera cable from the camera module [3]. d Lift and remove the camera module [4].
Removing and installing components
31
Page 32

Installing camera

The installation procedure is applicable only for systems shipping with touch display assembly.
1 Connect the camera cable.
2 Insert the camera module into the slot on the display assembly.
3 Ax the tape securing the camera module
4 Install the following:
a display bezel b display assembly c WLAN card d WWAN card e battery f base cover
5 Follow the procedure in After working inside your computer.
32
Removing and installing components
Page 33

System board

Removing system board

1 Follow the procedure in Before working inside your computer.
1 If your computer is shipped with a WWAN card, then the removal of a blank SIM card tray is a requirement.
2 Remove the:
a SIM card b dummy SIM card tray c base cover d battery e memory module f PCIe SSD g WLAN card h WWAN card i heat sink assembly
2 To identify the screws, seescrew list
3 To disconnect the eDP cable:
NOTE: If your system is shipped with an IR camera, then the IR cable must be disconnected. The IR cable is located
beneath the eDP cable connector
a Un route the WLAN and WWAN cables from the routing channels [1]. b Remove the two (M2.0 x 3.0) screws that secures the eDP cable [2]. c Remove the eDP cable bracket [3]. d Disconnect the eDP cable from the system board [4]. e Lift the tape that secures the eDP cable to the system board [5].
Removing and installing components
33
Page 34
4 To disconnect the cables:
NOTE
: To disconnect the speaker, LED board, coin cell battery and the power connector port cables, use a plastic scribe to
release the cables from the connectors. Do not pull the cable as it may result in breakage
a speaker cable [1] b LED board cable [2] c coin cell battery cable [3] d touchpad cable and USH board cable [4] e power connector port [5]
34
Removing and installing components
Page 35
5 To remove the memory module bracket:
a Remove the two (M2.0 x 3.0) screws that secure memory module bracket to the system board [1]. b Lift the memory module bracket from the system board [2].
Removing and installing components
35
Page 36
6 To remove the system board:
a Remove the USB Type-C bracket.
Image does not display the USB Type-C bracket removal. b Remove the eight (M2.0 x 5.0) screws that secure the system board [1]. c Lift the system board away from the system [2].
36
Removing and installing components
Page 37
7 Remove the two (M2.0 x 5.0) screws that secure the USB Type-C bracket.
8 Flip the system board, peel o the tapes securing the bracket and remove the USB Type-C port from the system board.
NOTE
: When removing or reinstalling the USB Type-C bracket to the system board, technicians must place the system
board on an ESD mat to avoid damage.

Installing system board

1 Align the system board with the screw holders on the system.
2 Replace the M2.0 x 5.0 screws to secure the system board to the system.
3 Connect the speaker, LED board, coin cell battery, touchpad, and USH cables, and power connector, cables to the connectors on the
system board.
4 Connect the eDP cable to the connector on the system board.
Removing and installing components
37
Page 38
5 Place the metal bracket over the eDP cable and replace the M2.0 x 5.0 screws to secure it.
6 Place the metal bracket over the memory module connectors and replace the M2.0 x 3.0 screws to secure it to the system.
NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
7 Install the following:
a heat sink b WLAN card c WWAN card d PCIe SSD card e memory module f battery g base cover h dummy SIM card tray i SIM card
8 Follow the procedure in After working inside your computer.

Keyboard

Removing keyboard assembly

NOTE: The keyboard and the keyboard tray together are called the keyboard assembly.
1 Follow the procedure in Before working inside your computer.
2 Remove:
a base cover b battery c memory module d PCIe SSD e WLAN card f WWAN card g heat sink assembly h system board
3 Disconnect the cables from the palmrest end:
a Touchpad board cable [1] b keyboard backlight cable [2] c keyboard cable [3]
38
Removing and installing components
Page 39
4 To remove the keyboard assembly:
NOTE
: To identify the screws, see screw list
a Remove the 18 (M2.0 x 2.5) screws that secure the keyboard [1]. b Lift the keyboard assembly from the chassis [2].
Removing and installing components
39
Page 40

Removing keyboard from keyboard tray

1 Follow the procedure in Before working inside your computer.
2 Remove the keyboard assembly
3 Remove the M2.0 x 2.0 screws that secure the keyboard to the keyboard assembly.
4 Lift the keyboard away from the keyboard tray.

Installing keyboard to keyboard tray

1 Align the keyboard with the screw holders on the keyboard tray.
2 Tighten the M2.0 x 2.0 screws to secure the keyboard to the keyboard tray.
3 Install the keyboard assembly.

Installing keyboard assembly

NOTE
: The keyboard and the keyboard tray together are called the keyboard assembly.
1 Align the keyboard assembly with the screw holders on the computer.
2 Tighten the M2.0 x 2.5 screws that secure the keyboard to the chassis.
3 Connect the keyboard cable, keyboard backlight cable, and touchpad cable cable to the connectors on the touchpad buttons board.
4 Install the:
40
Removing and installing components
Page 41
a system board b heat sink c WLAN card d WWAN card e PCIe SSD card f memory module g battery h base cover
5 Follow the procedure in After working inside your computer.

Palm rest

Replacing palm rest

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c memory module d PCIe SSD e WLAN card f WWAN card g heat sink assembly h system board i power connector port j coin cell battery k speaker
Removing and installing components
41
Page 42
The component you are left with is the palm rest.
3 Replace the palm rest.
4 Install the:
a speaker b coin cell battery c power connector port d system board e heat sink f WLAN card g WWAN card h PCIe SSD card i memory module j battery k base cover
5 Follow the procedure in After working inside your computer.
42 Removing and installing components
Page 43
3

Technology and components

This chapter details the technology and components available in the system.
Topics:
DDR4
HDMI 1.4
USB features
USB Type-C
Thunderbolt over USB Type-C

DDR4

DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed dierently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.
DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down mode is expected to reduce standby power consumption by 40 to 50 percent.

DDR4 Details

There are subtle dierences between DDR3 and DDR4 memory modules, as listed below.
Key notch dierence
The key notch on a DDR4 module is in a dierent location from the key notch on a DDR3 module. Both notches are on the insertion edge but the notch location on the DDR4 is slightly dierent, to prevent the module from being installed into an incompatible board or platform.
Figure 1. Notch dierence
Increased thickness
DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.
Technology and components 43
Page 44
Figure 2. Thickness dierence
Curved edge
DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.
Figure 3. Curved edge

Memory Errors

Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in some portable systems.

HDMI 1.4

This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Denition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable reduction and content protection provisions. HDMI supports standard, enhanced, or high-denition video, plus multichannel digital audio on a single cable.
NOTE
: The HDMI 1.4 will provide 5.1 channel audio support.

HDMI 1.4 Features

HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable
Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable
3D - Denes input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings based on content type
Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics
44
Technology and components
Page 45
4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters
HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p
Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality

Advantages of HDMI

Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple, cost-eective manner
Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables currently used in A/V systems
HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality

USB features

Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplied the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers.
Let's take a quick look on the USB evolution referencing to the table below.
Table 2. USB evolution
Type Data Transfer Rate Category Introduction Year
USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010
USB 2.0 480 Mbps High Speed 2000

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)

For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1 nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows:
Higher transfer rates (up to 5 Gbps)
Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
New power management features
Full-duplex data transfers and support for new transfer types
Backward USB 2.0 compatibility
New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
Technology and components
45
Page 46

Speed

Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full­Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold increase in theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB
3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this
speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.

Applications

USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives
Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
USB 3.0/USB 3.1 Gen 1 Solid-state Drives
46
Technology and components
Page 47
USB 3.0/USB 3.1 Gen 1 RAIDs
Optical Media Drives
Multimedia Devices
Networking
USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs

Compatibility

The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that Vista should also support USB 3.0/USB 3.1 Gen 1.
Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this happening is remote.

USB Type-C

USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standard like USB 3.1 and USB power delivery (USB PD).

Alternate Mode

USB Type-C is a new connector standard that's very small. It's about a third the size of an old USB Type-A plug. This is a single connector standard that every device should be able to use. USB Type-C ports can support a variety of dierent protocols using “alternate modes,” which allows you to have adapters that can output HDMI, VGA, DisplayPort, or other types of connections from that single USB port

USB Power Delivery

The USB PD specication is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example. The USB Power Delivery specication ups this power delivery to 100 watts. It's bi­directional, so a device can either send or receive power. And this power can be transferred at the same time the device is transmitting data across the connection.
This could spell the end of all those proprietary laptop charging cables, with everything charging via a standard USB connection. You could charge your laptop from one of those portable battery packs you charge your smartphones and other portable devices from today. You could plug your laptop into an external display connected to a power cable, and that external display would charge your laptop as you used it as an external display — all via the one little USB Type-C connection. To use this, the device and the cable have to support USB Power Delivery. Just having a USB Type-C connection doesn't necessarily mean they do.
Technology and components
47
Page 48

USB Type-C and USB 3.1

USB 3.1 is a new USB standard. USB 3's theoretical bandwidth is 5 Gbps, while USB 3.1 Gen2 is10Gbps . That's double the bandwidth, as fast as a rst-generation Thunderbolt connector. USB Type-C isn't the same thing as USB 3.1. USB Type-C is just a connector shape, and the underlying technology could just be USB 2 or USB 3.0. In fact, Nokia's N1 Android tablet uses a USB Type-C connector, but underneath it's all USB 2.0 — not even USB 3.0. However, these technologies are closely related.

Thunderbolt over USB Type-C

Thunderbolt is a hardware interface that combines data, video, audio, and power in a single connection. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into one serial signal, and additionally provides DC power, all in one cable. Thunderbolt 1 and Thunderbolt 2 use the same connector [1] as miniDP (DisplayPort) to connect to peripherals, while Thunderbolt 3 uses a USB Type-C connector [2].
Figure 4. Thunderbolt 1 and Thunderbolt 3
1 Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector)
2 Thunderbolt 3 (using a USB Type-C connector)

Thunderbolt 3 over USB Type-C

Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive. Thunderbolt 3 uses a USB Type-C connector/port to connect to supported peripherals.
1 Thunderbolt 3 uses USB Type-C connector and cables - It is compact and reversible
2 Thunderbolt 3 supports speed up to 40 Gbps
3 DisplayPort 1.2 – compatible with existing DisplayPort monitors, devices and cables
4 USB Power Delivery - Up to 130W on supported computers

Key Features of Thunderbolt 3 over USB Type-C

1 Thunderbolt, USB, DisplayPort and power on USB Type-C on a single cable (features vary between dierent products)
2 USB Type-C connector and cables which are compact and reversible
3 Supports Thunderbolt Networking (*varies between dierent products)
4 Supports up to 4K displays
5 Up to 40 Gbps
: Data transfer speed may vary between dierent devices.
NOTE
48 Technology and components
Page 49
System specications
Topics:
Technical specications
Hot key combinations
Technical specications
NOTE: Oerings may vary by region. The following specications are only those required by law to ship with your computer. For
more information about the conguration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Table 3. Specications
Type Feature
4
Processor family
System
Operating System
Memory
Chipset Intel Kaby Lake -U/R—Integrated in the processor
Video
8th Generation Intel Core up to i7 processors
7th Generation Intel Core up to i5 processors
Chipset—Intel Kaby Lake -U/R—Integrated in the processor
DRAM bus width—
Flash EPROM—
PCIe bus—
External Bus Frequency—
Microsoft Windows 10 Home
Microsoft Windows 10 Pro 64 bit
Ubuntu
DDR4 2400 SDRAM operates at 2133 with Intel 7th Gen
DDR4 2400 SDRAM operates at 2400 with Intel 8th Gen
One DIMM slot up to 16 GB
Intel HD Graphics 620 (7th Gen Intel Core
Intel UHD Graphics 620 (8th Gen Intel Core)
Audio
Types— Four-channel high-denition audio
Controller— Realtek ALC3246
Stereo conversion— 24-bit-analog-to-digital and digital-to-analog
Internal interface— High-denition audio
External interface— Microphone-in, stereo headphones, and headset combo connector
Speakers—Two
System specications 49
Page 50
Internal speaker amplier— 2 W (RMS) per channel
Volume controls— Hot keys
Display
Storage options
Security
12.5 inch HD (1366 x 768) Anti-Glare, HD CAM/Mic, WLAN capable, Mag Alloy back, Non Touch
12.5 inch HD (1366 x 768) Anti-Glare, HD CAM/Mic, WLAN/WWAN, Mag Alloy back, Non Touch
12.5 inch HD (1366 x 768) Anti-Glare, Mic only, WLAN capable, Mag Alloy back, Non Touch
Primary Storage:
128 GB M.2 2280 SATA SSD
256 GB M.2 2280 SATA SSD
512 GB M.2 2280 SATA SSD
512 GB M.2 2280 SATA SED SSD
128 GB M.2 2230 PCIe SSD
256 GB M.2 2280 PCIe SSD
512 GB M.2 2280 PCIe SSD
1 TB M.2 2280 PCIe SSD
256 GB M.2 2280 PCIe SED SSD
512 GB M.2 2280 PCIe SED SSD
TPM 2.0 FIPS 140-2 Certied, TCG Certied (February 2018)
Optional Hardware Authentication Bundle 1: FIPS 201 Contacted Smart Card with Control Vault 2.0 Advanced Authentication with FIPS 140-2 Level 3
Certication
Optional Hardware Authentication Bundle 2: Touch Fingerprint Reader, FIPS 201 Contacted Smart Card, Contactless Smart Card, NFC, Control Vault 2.0 Advanced Authentication with FIPS 140-2 Level 3 Certication
Docking options
Multimedia
Optical Drive Options External Options Only
Battery options
Dell Dock WD15 (optional)
Dell Thunderbolt Dock TB16 (optional on Thunderbolt 3 equipped systems)
Integrated High-Quality Speakers
Headset and mic combo jack
Noise reducing array microphones
Optional HD or IR Cam or No webcam
42 Whr Prismatic, ExpressCharge Capable
60 Whr Polymer, ExpressCharge Capable
60 Whr Long Life Cycle (polymer)
42 WHr (3-cell):
Length—95.9mm ( 3.78 inch)
Width—5.70mm ( 0.22 inch)
Height—185.00 g (0.41lb)
Weight—1.4VDC
Voltage—3.68Ahr
50 System specications
Page 51
60 WHr (4-cell):
Length—95.9mm ( 3.78 inch)
Width—5.70mm ( 0.22 inch)
Height—270.00 g (0.6lb)
Weight—7.6VDC
Voltage—7.89Ahr
60 WHr Long Life Cycle battery (polymer):
Length—95.9mm ( 3.78 inch)
Width—5.70mm ( 0.22 inch)
Height—270.00 g (0.6lb)
Weight—7.6VDC
Voltage—7.89Ahr
Power adapter
Communications
Ports, Slots, and Chassis
Type— E5 65 W or E5 90 W
Input voltage— 100 V AC to 240 V AC
Input current-maximum— 1.7 A
Input frequency— 50 Hz to 60 Hz
Output current— 3.34 A and 4.62 A
Rated output voltage— 19.5 V DC
Weight— 230 g (65 W) and 320 g (90 W)
Dimensions— 22 x 66 x 106 mm (65 W) and 22 x 66 x 130 (90 W)
Temperature range-Operating— 0°C to 40°C (32°F to 104°F)
Temperature range-Non-Operating— -40°C to 70°C (-40°F to 158°F)
Network adapter—10/100/1000 Mb/s Ethernet (RJ-45)
Wireless— Internal wireless local area network (WLAN), wireless wide area network (WWAN)
HDMI 1.4 (1)
Universal Jack
MultiMedia card reader (SD 4.0)
uSIM (external)
2 x USB 3.1 Gen1 (one with PowerShare)
DisplayPort over USB Type-C (optional Thunderbolt 3 (1)
RJ45
Optional Smartcard reader
Noble lock-Full size
DC-in
Camera
Touchpad
Type—HD xed focus
Sensor type—CMOS sensor technology
Imaging rate—Up to 30 frames per second
Video Resolution—1280 x 720 pixels (0.92 MP)
Active area
X-axis—99.50 mm
Y-axis—53.0 mm
X/Y position resolution— X: 1048cpi; Y:984cpi
Multi-touch—Congurable single nger and multi-nger gestures
System specications 51
Page 52
Internal Keyboards
12.5 inches Single Pointing, non backlit
12.5 inches Single Pointing, backlit (optional)
Physical specications
Environmental specications
Front height to Back ( Non Touch)—0.69 to 0.70 inches; 7.47 to 17.9
Width—13.03 inch; 331.0 mm
Depth—8.70 inch; 220.9 mm
Starting weight— 1.4 kg; 3.11 lbs
Temperature Specications
Operating—0°C to 60°C (32°F to 140°F)
Storage— -51°C to 71°C (-59°F to 159°F)
Relative humidity—maximum Specications
Operating—10% to 90% (non-condensing)
Storage— 5% to 95% (non-condensing)
Altitude—maximum Specications
Operating— -15.2 m to 3048 m (-50 to 10,000 ft) 0°C to 35°C
Non-operating— -15.24 m to 10,668 m (-50 ft to 35,000 ft)
Airborne contaminant level— G2 or lower as dened by ISA S71.04-1985
Display specications in detail
Table 4. 12.5 inches (16:9) AG HD WLED 200 nits eDP 1.2 TN , HD CAM/Mic, WLAN capable, Mag Alloy back, Non Touch
Feature Specication
Type HD Anti-Glare
Luminance (typical) 200 nits
Dimensions (Active Area)
Native Resolution 1366x768
Megapixels 1.05
Pixels per Inch (PPI) 125
Contrast Ratio (min) 300:1
Response Time (max) 25 msec rise/fall
Refresh Rate 60 Hz
Horizontal View Angle +/- 40 degrees
Vertical View Angle +10/-30 degrees
Pixel Pitch 0.2025 mm
Height: 155.52mm
Width: 276.62mm
Diagonal: 12.5 inch
Power Consumption (maximum) 2.9 W
52 System specications
Page 53
Table 5. 12.5 inches (16:9) AG HD WLED 200 nits eDP 1.2 TN, HD CAM/Mic, WLAN/WWAN, Mag Alloy back, Non Touch
Feature Specication
Type HD Anti-Glare
Luminance (typical) 200 nits
Dimensions (Active Area)
Native Resolution 1366x768
Megapixels 1.05
Pixels per Inch (PPI) 125
Contrast Ratio (min) 300:1
Response Time (max) 25 msec rise/fall
Refresh Rate 60 Hz
Horizontal View Angle +/- 40 degrees
Vertical View Angle +10/-30 degrees
Pixel Pitch 0.2025 mm
Power Consumption (maximum) 2.9 W
Table 6. 12.5 inches (16:9) AG HD WLED 200 nits eDP 1.2 TN, Mic only, WLAN capable, Mag Alloy back, Non Touch
Feature Specication
Height: 155.52mm
Width: 276.62mm
Diagonal: 12.5 inch
Type HD Anti-Glare
Luminance (typical) 200 nits
Dimensions (Active Area)
Native Resolution 1366x768
Megapixels 1.05
Pixels per Inch (PPI) 125
Contrast Ratio (min) 300:1
Response Time (max) 25 msec rise/fall
Refresh Rate 60 Hz
Horizontal View Angle +/- 40 degrees
Vertical View Angle +10/-30 degrees
Pixel Pitch 0.2025 mm
Power Consumption (maximum) 2.9 W
Height: 155.52mm
Width: 276.62mm
Diagonal: 12.5 inch
System specications 53
Page 54

Hot key combinations

Table 7. Hot key combinations
Function key combination Latitude 7290
Fn+ESC Fn Toggle
Fn+ F1 Speaker Mute
Fn+ F2 Volume Down
Fn+ F3 Volume Up
Fn+ F4 Mic Mute
Fn+ F5 Num Lock
Fn+ F6 Scroll Lock
Fn+ F7 (optional) Increase keyboard back light brightness
Fn+ F8 Display Toggle (Win + P)
Fn+ F9 Search
Fn+ F10 Increase keyboard back light brightness
Fn+ F11 Print screen
Fn+ F12 Insert
Fn + Home WLAN on/o
Fn + End Sleep
Fn + up arrow Increase display brightness
Fn + down arrow Decrease display brightness
54 System specications
Page 55

System setup

System setup enables you to manage your notebook hardware and specify BIOS level options. From the System setup, you can:
Change the NVRAM settings after you add or remove hardware
View the system hardware conguration
Enable or disable integrated devices
Set performance and power management thresholds
Manage your computer security
Topics:
Boot menu
Navigation keys
System setup options
General screen options
System Conguration screen options
Video screen options
Security screen options
Secure Boot screen options
Intel software guard extensions screen options
Performance screen options
Power management screen options
POST behavior screen options
Manageability
Virtualization support screen options
Wireless screen options
Maintenance screen options
System logs screen options
System and setup password
Updating the BIOS in Windows
5

Boot menu

Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS.
The options are:
UEFI Boot:
Windows Boot Manager
Other Options:
BIOS Setup
System setup 55
Page 56
BIOS Flash Update
Diagnostics
Change Boot Mode Settings

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous eld.
Down arrow Moves to the next eld.
Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.
Spacebar Expands or collapses a dropdown list, if applicable.
Tab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.

System setup options

: Depending on the notebook and its installed devices, the items listed in this section may or may not appear.
NOTE

General screen options

This section lists the primary hardware features of your computer.
Option
System Information This section lists the primary hardware features of your computer.
Battery Information Displays the battery status health and whether the AC adapter is installed.
Boot Sequence Allows you to change the order in which the computer attempts to nd an operating system.
Description
System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default
Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM ASize, DIMM B Size,
Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit Technology
Device Information: Displays M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address, Passthrough MAC address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, WiGig Device, Cellular Device, Bluetooth Device
56 System setup
Diskette Drive
Internal HDD
USB Storage Device
CD/DVD/CD-RW Drive
Onboard NIC
Page 57
Option Description
Boot sequence options
Boot list options
Advanced Boot Options
UEFI boot path security
Date/Time Allows you to change the date and time.
Windows Boot Manager
Legacy
UEFI—selected by default
This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled. Enable Attempt Legacy Boot is disabled by default.
Always, except internal HDD
Always
Never
System Conguration screen options
Option Description
Integrated NIC Allows you to congure the integrated network controller. The options are:
Disabled
Enabled
Enable UEFI network stack: This option is enabled by default.
Enabled w/PXE
SATA Operation Allows you to congure the internal SATA hard-drive controller. The options are:
Disabled
AHCI
RAID On: This option is enabled by default.
Drives Allows you to congure the SATA drives on board. All drives are enabled by default. The options are:
SATA-2
M.2 PCI-e SSD-0
SMART Reporting This eld controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specication. This option is disabled by default.
Enable SMART Reporting
USB Conguration
This is an optional feature.
This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices—HDD, memory key, oppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
System setup 57
Page 58
Option Description
The options are:
Enable USB Boot Support—enabled by default
Enable External USB Port—enabled by default
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
Dell Type-C Dock
Conguration
USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using
Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
Keyboard Illumination
Keyboard Backlight with AC
Keyboard Backlight Timeout on AC
Always Allow Dell Docs.This option is enabled by default.
the stored system battery power through the USB PowerShare port. This option is disabled by default
options are:
Enable Microphone—by default enable
Enable Internal Speaker—by default enable
This eld lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level can be set from 0% to 100%. The options are:
Disabled
Dim
Bright—enabled by default
The Keyboard Backlight with AC option does not aect the main keyboard illumination feature. Keyboard Illumination will continue to support the various illumination levels. This eld has an eect when the backlight is enabled. This option is enabled by default.
The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not aected. Keyboard Illumination will continue to support the various illumination levels. This eld has an eect when the backlight is enabled. The options are:
Keyboard Backlight Timeout on Battery
5 sec
10 sec—enabled by default
15 sec
30 sec
1 min
5 min
15 min
Never
The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination feature is not aected. Keyboard Illumination will continue to support the various illumination levels. This eld has an eect when the backlight is enabled. The options are:
5 sec
10 sec—enabled by default
15 sec
30 sec
1 min
5 min
15 min
58 System setup
Page 59
Option Description
Never
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns o all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
Miscellaneous Devices
Allows you to enable or disable the following devices:
Enable Camera—enabled by default
Secure Digital (SD) card—enabled by default
Secure Digital (SD) card boot
Secure Digital (SD) card read-only-mode

Video screen options

Option Description
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD
brightness is independent for battery and AC adapter. It can be set using the slider.
NOTE: The video setting is visible only when a video card is installed into the system.

Security screen options

Option
Admin Password Allows you to set, change, or delete the administrator (admin) password.
Description
NOTE: You must set the admin password before you set the system or hard drive password. Deleting the
admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
System Password Allows you to set, change, or delete the system password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
M.2 SATA SSD-2 Password
Strong Password Allows you to enforce the option to always set strong passwords.
Password
Conguration
Allows you to set, change, or delete the password on the system's M.2 SATA solid state drive(SSD).
Default setting: Not set
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Allows you to specify the minimum and max password lengths of the Administrator and System passwords.
min-4—by default, if you want to change you can increase the number
max-32—you can decrease the number
System setup 59
Page 60
Option Description
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
Disabled
Reboot bypass
Default setting: Disabled
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup Changes
UEFI Capsule Firmware Updates
TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set. If disabled the setup options are locked by the admin password.
Option "allow wireless switch changes" is not selected by default.
This option controls if the system allows BIOS updates through UEFI capsule packages.
Enable UEFI Capsule Firmware Updates. This option is enabled by default.
UEFI capsule Firmware updates—enabled by default
TPM On—enabled by default
Clear
PPI Bypass for Enable Commands
PPI Bypass for Disabled Commands
Attestation enable—enabled by default
Key storage enable—enabled by default
SHA-256—enabled by default
Disabled
Enabled—enabled by default
NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.
Computrace Allows you to activate or disable the optional Computrace software The options are:
Deactivate
Disable
Activate—enabled by default
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes are allowed
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support—enabled by default
OROM Keyboard Access
60 System setup
Allows you to set an option to enter the Option ROM Conguration screens using hotkeys during boot. The options are:
Enabled
One Time Enable
Page 61
Option Description
Disable
Default setting: Enable
Admin Setup Lockout
Master password lockout
SMM Security Mitigation
Allows you to prevent users from entering Setup when an Administrator password is set.
Default Setting: This option is enabled
This option is not enabled by default
This option enables or disables additional UEFI SMM Security Mitigation protections.
SMM Security Mitigation

Secure Boot screen options

Option Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
Disabled
Enabled
Default setting: Disabled
Expert Key Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are:
PK—enabled by default
KEK
db
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
Save to File—Saves the key to a user-selected le
Replace from File—Replaces the current key with a key from a user-selected le
Append from File—Adds a key to the current database from a user-selected le
Delete—Deletes the selected key
Reset All Keys—Resets to default setting
Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default
settings.

Intel software guard extensions screen options

Option
Intel SGX Enable This eld species you to provide a secured environment for running code/storing sensitive information in the
Description
context of the main OS. The options are:
Disabled
System setup 61
Page 62
Option Description
Enabled
Software Controlled
Default setting: Software Controlled
Enclave Memory Size
This option sets SGX Enclave Reserve Memory Size. The options are:
32 MB
64 MB
128 MB—enabled by default

Performance screen options

Option Description
Multi-Core Support This eld species whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores are enabled. If you disable Multi-Core Support, one core is enabled.
Enable Multi-Core Support
Default setting: The option is enabled.
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
Enable Intel SpeedStep
Default setting: The option is enabled.
C-States Control Allows you to enable or disable the additional processor sleep states.
C states
Default setting: The option is enabled.
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
Enable Intel TurboBoost
Default setting: The option is enabled.
HyperThread Control
Allows you to enable or disable the Hyper-Threading in the processor.
Disabled
Enabled
Default setting: Enabled is selected.

Power management screen options

Option
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Description
62 System setup
Page 63
Option Description
Default setting: Wake on AC is not selected.
Enable Intel Speed Shift Technology
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
Wireless Radio Control
This option is used to enable or disable Intel speed shift technoloy.
Default setting: Enable Intel Speed Shift Technology is enabled.
Disabled
Every Day
Weekdays
Select Days
Default setting: Disabled
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter
is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.
Enable USB Wake Support
Wake on Dell USB-C dock
Default setting: The option is disabled.
Allows you to enable or disable the feature that automatically switches from wired or wireless networks without depending on the physical connection.
Control WLAN Radio
Control WWAN Radio
Default setting: The options are disabled.
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a
LAN signal.
Disabled
LAN Only
WLAN Only
LAN or WLAN
Disabled
WLAN
Default setting: Disabled
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Default setting: This option is disabled
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
System setup 63
Page 64
Option Description
Enable peak shift
Set battery threshold (15% to 100%) - 15 % (enabled by default)
Enable peak shift—is disabled
Set battery threshold (15% to 100%) - 15 % (enabled by default)
Advanced Battery Charge
Conguration
Primary Battery Charge
Conguration
Type-C connector power
This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques, during the nonwork hours to improve the battery health.
Disabled
Default setting: Disabled
Allows you to select the charging mode for the battery. The options are:
Adaptive—enabled by default
Standard—Fully charges your battery at a standard rate.
ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default.
Primarily AC use
Custom
If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Conguration option.
7.5 Watts
15 Watts—enabled by default

POST behavior screen options

Option
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Keypad (Embedded)
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Description
Default setting: Enable Adapter Warnings
Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
Fn Key Only—default.
By Numlock
NOTE: When setup is running, this option has no eect. Setup works in Fn Key Only mode.
Enable Network. This option is enabled by default.
Enable Fn Key Emulation (default)
64 System setup
Page 65
Option Description
Fn Lock Options
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
Extended BIOS POST Time
Full Screen Log
Warnings and errors
Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are:
Fn Lock—enabled by default
Lock Mode Disable/Standard—enabled by default
Lock Mode Enable/Secondary
Minimal—enabled by default
Thorough
Auto
Allows you to create an extra preboot delay. The options are:
0 seconds—enabled by default.
5 seconds
10 seconds
Enable Full Screen Logo—not enabled
Prompt on warnings and errors—enabled by default
Continue on warnings
Continue on warnings and errors

Manageability

Option
USB provision
MEBX Hotkey — enabled by default
Description
Enable USB provision is not selected by default
Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.
Disabled
Enabled
Default setting: Enabled

Virtualization support screen options

Option
Virtualization This eld species whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
Description
provided by Intel Virtualization Technology.
Enable Intel Virtualization Technology—enabled by default.
by Intel® Virtualization technology for direct I/O.
System setup 65
Page 66
Option Description
Enable VT for Direct I/O - enabled by default.

Wireless screen options

Option Description
Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are:
WWAN
GPS (on WWAN Module)
WLAN
Bluetooth
All the options are enabled by default.
NOTE: For WLAN enable or disable controls are tied together and they cannot be enabled or disabled
independently.
Wireless Device Enable
NOTE: IMEI number for WWAN can be found ont the outer box or the WWAN card.
Allows you to enable or disable the internal wireless devices.
WWAN/GPS
WLAN
Bluetooth
All the options are enabled by default.

Maintenance screen options

Option
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls ashing of the system rmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
Data Wipe This eld allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not
Description
default.
enabled by default. The following is list of devices aected:
Internal SATA HDD/SSD
Internal M.2 SATA SDD
Internal M.2 PCIe SSD
Internal eMMC
BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard
drive or an external USB key.
BIOS Recovery from Hard Drive—enabled by default
Always perform integrity check—disabled by default
66 System setup
Page 67

System logs screen options

Option Description
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.

System and setup password

You can create a system password and a setup password to secure your computer.
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: System and setup password feature is disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1 In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2 Select System Password and create a password in the Enter the new password eld.
Use the following guidelines to assign the system password:
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Conrm new password eld and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
The computer reboots.

Deleting or changing an existing system and or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
System setup
67
Page 68
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, conrm the deletion when promoted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
1 Restart the computer.
2 Go to Dell.com/support.
Enter the Service Tag or Express Service Code and click Submit.
Click Detect Product and follow the instructions on screen.
3 If you are unable to detect or nd the Service Tag, click Choose from all products.
4 Choose the Products category from the list.
NOTE
: Choose the appropriate category to reach the product page
5 Select your computer model and the Product Support page of your computer appears.
6 Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7 Click Find it myself.
8 Click BIOS to view the BIOS versions.
9 Identify the latest BIOS le and click Download.
10 Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11 Click Save to save the le on your computer.
12 Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
: It is recommended not to update the BIOS version for more than three revisions. For example: If you want to update the
NOTE
BIOS from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

Updating BIOS on systems with bitlocker enabled

CAUTION
BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system re-install. For more information on this subject, see Knowledge Article: http://www.dell.com/support/article/us/en/19/SLN153694/updating-bios-on-systems-
with-bitlocker-enabled
: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the
Updating your system BIOS using a USB ash drive
If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS le using another system and save it to a bootable USB Flash Drive.
68
System setup
Page 69
NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: http://
www.dell.com/support/article/us/en/19/SLN143196/how-to-create-a-bootable-usb-ash-drive-using-dell-diagnostic­deployment-package--dddp-
1 Download the BIOS update .EXE le to another system.
2 Copy the le e.g. O9010A12.EXE onto the bootable USB Flash drive.
3 Insert the USB Flash drive into the system that requires the BIOS update.
4 Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.
5 Using arrow keys, select USB Storage Device and click Return.
6 The system will boot to a Diag C:\> prompt.
7 Run the le by typing the full lename e.g. O9010A12.exe and press Return.
8 The BIOS Update Utility will load, follow the instructions on screen.
Figure 5. DOS BIOS Update Screen

Updating the Dell BIOS in Linux and Ubuntu environments

If you want to update the system BIOS in a Linux environment such as Ubuntu, see http://www.dell.com/support/article/us/en/19/
SLN171755/updating-the-dell-bios-in-linux-and-ubuntu-environments.

Flashing the BIOS from the F12 One-Time boot menu

Updating your system BIOS using a BIOS update .exe le copied to a FAT32 USB key and booting from the F12 one time boot menu.
BIOS Update
You can run the BIOS update le from Windows using a bootable USB key or you can also update the BIOS from the F12 One-Time boot menu on the system.
Most Dell systems built after 2012 have this capability and you can conrm by booting your system to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.
NOTE
: Only systems with BIOS Flash Update option in the F12 One-Time Boot Menu can use this function.
Updating from the One-Time Boot Menu
System setup
69
Page 70
To update your BIOS from the F12 One-Time boot menu, you will need:
USB key formatted to the FAT32 le system (key does not have to be bootable)
BIOS executable le that you downloaded from the Dell Support website and copied to the root of the USB key
AC power adapter connected to the system
Functional system battery to ash the BIOS
Perform the following steps to execute the BIOS update ash process from the F12 menu:
CAUTION: Do not power o the system during the BIOS update process. Powering o the system could make the system fail to
boot.
1 From a power o state, insert the USB key where you copied the ash into a USB port of the system .
2 Power on the system and press the F12 key to access the One-Time Boot Menu, Highlight BIOS Flash Update using the arrow keys
then press Enter.
3 The Bios ash menu will open then click the browse button.
4 The E5450A14.exe le is shown as an example in the following screenshot. The actual le name may vary.
70
System setup
Page 71
5 Once the le is selected, it will show in the le selection box and you can click the OK button to continue.
6
Click the Begin Flash Update button.
System setup
71
Page 72
7 A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the ash.
8 At this point the BIOS ash will execute, the system will reboot and then the BIOS ash will start and a progress bar will show the
progress of the ash. Depending on the changes included in the update, the progress bar may go from zero to 100 multiple times and the ash process could take as long as 10 minutes. Generally this process takes two to three minutes.
72
System setup
Page 73
9 Once complete, the system will reboot and the BIOS update process is completed.
System setup
73
Page 74
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
Supported operating systems
Downloading drivers
Chipset driver
Video driver
Audio driver
Network driver
USB driver
Storage driver
Other drivers

Supported operating systems

6

Software

The topic lists the operating systems supported for Latitude 7280 .
Table 8. Supported operating systems
Supported operating systems Description
Windows 10
Other
Microsoft Windows 10 Pro 64-bit
Microsoft Windows 10 Home 64-bit
Ubuntu 16.04 LTS SP1 64-bit
NeoKylin v6.0 64-bit

Downloading drivers

1 Turn on the notebook.
2 Go to Dell.com/support.
3 Click Product Support, enter the Service Tag of your notebook, and then click Submit.
: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
NOTE
4 Click Drivers and Downloads.
5 Select the operating system installed on your notebook.
6 Scroll down the page and select the driver to install.
7 Click Download File to download the driver for your notebook.
8 After the download is complete, navigate to the folder where you saved the driver le.
9 Double-click the driver le icon and follow the instructions on the screen.
74 Software
Page 75

Chipset driver

Verify if the Intel chipset and Intel Management Engine Interface drivers are already installed in the system.
Software 75
Page 76
76 Software
Page 77

Video driver

Verify if the video driver is already installed in the system.

Audio driver

Verify if audio drivers is already installed in the system.

Network driver

This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation.

USB driver

Verify if the USB drivers are already installed in the system.

Storage driver

Verify if the storage controller drivers are installed in the system.
Software
77
Page 78

Other drivers

This section lists driver details for all the other components in the Device Manager.

Security device driver

Verify if the security device driver is installed in the system.
HID
Verify if the HID driver is installed in the system.

Image device driver

Verify if the image device driver is installed in the system.
78
Software
Page 79
7

Troubleshooting

Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0

You can invoke the ePSA diagnostics by performing either of the following steps:
Press the F12 key when the system boots and choosing Diagnostics option.
Press Fn+PWR when the system boots.
For more details, see Dell EPSA Diagnostic 3.0.

Real Time Clock reset

The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power o state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release the power button.
NOTE
: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are unaected by the RTC reset:
Service Tag
Asset Tag
Ownership Tag
Admin Password
System Password
HDD Password
Key Databases
System Logs
The following items may or may not reset based on your custom BIOS setting selections:
The Boot List
Enable Legacy OROMs
Secure Boot Enable
Allow BIOS Downgrade
Troubleshooting 79
Page 80
8

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
80 Contacting Dell
Loading...