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Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
This guide provides site preparation recommendations, instructions for rack mounting the Dell Force10
E600i ExaScale chassis, and instructions for installing the fan tray, power modules, route processor
modules (RPMs), switch fabric modules (SFMs), and line cards.
The E600i system operates on the Dell Force10 Operating System (FTOS) software. After you complete
the hardware installation process and power up the system, refer to the FTOS Configuration Guide for the E-Series for preliminary software configuration information.
Information Symbols
Table 1-1
Table 1-1. Information Symbols
SymbolWarningDescription
describes symbols contained in this guide.
NoteThis symbol informs you of important operational information.
CautionThis symbol informs you that improper handling and installation could result in equipment damage
or loss of data.
WarningThis symbol signals information about hardware handling that could result in injury.
Related Publications
For more information about the E600i system, refer to the following documents:
•
FTOS Configuration Guide for the E-Series
•FTOS Command Reference for the E-Series
•Release Notes for the E-Series and FTOS
About This Guide|7
Page 8
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8|About This Guide
Page 9
2
The E600i System
System Overview
The E600i system requires at least one RPM and line card, and at least four switch fabric modules
(SFMs) for packet processing. The RPM is the core for routing and control operations. Routing table
entries are built on the RPM and directed to the forwarding information tables on the line cards. All
traffic destined to the E600i terminates at the RPM.
RPM software processes, such as management, Layer 2, and Layer 3 functions, are divided among three
CPUs. Independent software images run on each CPU. Each CPU has its own memory, which isolates
processes from each other, increasing reliability. Operating the E600i system with two RPMs enables
automatic failover redundancy.
Line cards perform all data forwarding operations. Each line card has Dell Force10 proprietary ASICs;
the flexible packet classification (FPC) ASIC and the Buffer and Traffic Manager (BTM) ASIC. The FPC
accepts packets, feeds packets to input/output ports, handles packet classification (access lists, Layer 2
and Layer 3 lookups) and packet marking (DSCP or 802.1p). The BTM is responsible for all queuing
operations.
The internal flash memory device shipped with the RPM contains the boot ROM and runtime images.
Each RPM accommodates an external flash memory card that can be used to copy and store system boot,
software images, and configuration files.
The E600i System|9
Page 10
Figure 2-1. E600i Chassis Front View with AC Power Supplies
y
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ESD Connector
Line Cards
SFM3
Air Filter
RPMs
AC Power Suppl
10|The E600i System
Page 11
Figure 2-2. E600i Chassis Rear View
Fan Tray
Table 2-1. E600i System Component Requirements
ComponentMinimumMaximumField-Replaceable
Backplane (factory installed)11N
Air filter (factory installed)11Y
Fan tray11Y
RPMs12Y
Line cards17Y
SFMs45Y
Power Supplies:
2500 AC Power Supply OR
DC PEMs
2
1
4
2
Y
Y
Grounding
Holes
The E600i System|11
Page 12
Table 2-1. E600i System Component Requirements
ComponentMinimumMaximumField-Replaceable
Cable management system01Y
Cable management system cover 01Y
Install the E600i Chassis
To install the E600i system:
StepTask Section
1Prepare the installation site.
Site Preparation
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2Unpack the chassis and components
3Mount the chassis in a rack or cabinet.
4Install the fan tray.
5Install the power supplies, AC or DC.
6Install the RPMs, line cards, and SFMs.
7Connect network cable
8Supply power to the chassis
Unpack the System Components
Mount the Chassis in a Rack
Mount the Chassis in a Cabinet
Install the Fan Tray
Install the AC Power Supply Units
Install the DC PEMs
Install RPMs, Line Cards, and SFMs
RPM Ports and Cables
12|The E600i System
Page 13
3
Site Preparation
This chapter describes the requirements for the room, rack, and cabinet in which you will install your
system.
•Site Selection
•Equipment Rack and Cabinet Requirements
•Power Requirements
•Storage Requirements
Site Selection
Before you begin, make sure that the area where you intend to install your system meets the following
requirements:
1 The site is in a restricted access area.
2 The site is a dry, clean, well-ventilated, and temperature-controlled room, away from heat sources
such as hot air vents or direct sunlight.
3 The site is away from sources of severe electromagnetic noise.
4 The site is near an adequate power source. Connect the system to the appropriate branch circuit
protection as defined by local electrical codes.
Equipment Rack and Cabinet Requirements
1 Ensure that the rack has adequate space in the front, rear, and sides after the system is installed to
allow proper ventilation, access to cables, and maintenance access. Allow at least 18 inches in the
front and 20 inches in the rear of the rack.
2 Ensure that the rack is bolted to the floor and/or braced to a wall or ceiling.
3 The minimum cabinet size is 30 inches deep and 24 inches wide.
4 Provide a minimum of 20 inches clearance behind the chassis to access the fan trays.
5 Air flows through the system from a filtered intake vent on the bottom front side of the chassis to an
exhaust vent at the top rear. For proper ventilation, position the chassis in an equipment rack or
cabinet so that the minimum air flow is 750 cubic feet per minute (CFM), this requires a minimum of
3 inches between the doors and the cable management system when the cabinet front doors are
closed, and a minimum of 3 inches between the chassis rear and the rear of the cabinet.
Site Preparation|13
Page 14
Power Requirements
The E600i supports either 2500W AC power supplies (PSUs), or DC Power Entry Modules (PEMs).Do
not mix and match power supplies. Your system must be powered by only AC or DC power, it cannot use
both at the same time
NOTE: Do not use different versions of power supplies. If you are replacing an AC power supply, you must
replace all the PSUs in your system with the new versions. Contact Dell Force10 Technical Support if you
have any question regarding the version of PSU used in your system.
2500W AC Power Requirements
The E600i 2500W AC power supply (CAT# CC-E600i-2500W-AC2) can operate at either 100 VAC or
220 VAC. If the E600i is connected to an 100 VAC power supply, it provides up to 1500W.
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ParameterSpecifications
Nominal Input Voltage100 - 120 VAC Requires a minimum of 3 Power Supplies Installed
Maximum AC Power Supply Input16 A @ 100 VAC per module
Maximum System Power Input4.80 KVA @ 100 VAC
.
200 - 240 VAC Requires a minimum of 2 Power Supplies Installed
12 A @ 200 VAC per module
4.60 KVA @ 220 VAC
DC Power Requirements
Each E-Series system requires at least one DC PEM to operate. Two units are recommended for full
facility redundancy.
ParameterSpecifications
Maximum DC PEM Input Current75 A
System2800 W (9600 BTU/hour)
Input Voltage-48 to -60 VDC
Storage Requirements
If you do not install all of your system components, store them in the original packaging in an
environment:
•constant temperature between -40°F to 158°F (-40°C to 70°C)
•non-condensing relative humidity between 5 and 95%
•dry, away from direct sunlight, heat, and air conditioning ducts
•dust-free
14|Site Preparation
Page 15
Chassis
This chapter provides instructions to rack mount your chassis into a standard 19-inch or 23-inch
equipment rack.
•Unpack the System Components
•Install the Equipment Rack Shelf Bar
•Mount the Chassis in a Rack
•Mount the Chassis in a Cabinet
Install the Chassis
Installing the chassis is a three-step process:
1
Unpack the System Components
2
Install the Equipment Rack Shelf Bar
3
Mount the Chassis in a Rack
or
Mount the Chassis in a Cabinet
4
Unpack the System Components
To prevent electrostatic discharge (ESD) wear an ESD-preventative wrist or foot-heal ground strap when
handling system components.
1 Remove all contents from the shipping packaging. After you remove the original packaging, place
RPMs, SFMs, and line cards on an antistatic surface.
2 Move the chassis to the rack. The packaging and contents weigh approximately 400 pounds. The
unpacked chassis and floater pallet weigh approximately 100 pounds. Use a hand cart, pallet jack, or
forklift to lift and move the chassis.
CAUTION: Lift the chassis from the bottom only. Lifting by the chassis shelves or fan tray opening might
damage the chassis.
CAUTION: Do not remove the chassis front shipping cover until you have installed the chassis; this protective
cover prevents damage to the internal framework and EMI seals.
Install the Equipment Rack Shelf Bar
The rack shelf bar (
unit additional support.
Figure 4-1
) enables you to easily position the chassis into the rack and provides the
Chassis|15
Page 16
To install a equipment rack shelf bar:
StepTask
1Determine the chassis mounting location in the equipment rack. Load the chassis into the lower half of an empty
rack to avoid a top-heavy rack. (
2Orient the bar with the arrows pointing upward. The smooth side of the bar should face outward.
Figure 4-1. Installing the Equipment Rack Shelf Bar
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Figure 4-2
).
3Attach the bar to the equipment rack using the mounting screws provided by the rack manufacturer.
Mount the Chassis in a Rack
To install the chassis in a rack:
StepTask
1Install the equipment rack shelf bar.
2If you are center or rear mounting the chassis in a 19-inch rack, ensure that the mounting brackets are properly
positioned. If your are mounting the chassis in a 23-inch rack, install the 23-inch adaptors.
3Using a hand cart, pallet jack, or forklift, align the rack mount holes with the rack holes, and sit the chassis on top of
the equipment rack shelf bar.
16|Chassis
Page 17
StepTask
4Insert rack screws in the holes that are not obscured by the front shipping cover (
Figure 4-2. Rack Mounting the Chassis
5Remove the screws attaching the front shipping cover, and remove the cover.
6Insert the remaining mounting screws and tighten to secure the chassis in the rack.
Figure 4-2
), and tighten them.
Mount the Chassis in a Cabinet
To install the chassis in an cabinet:
StepTask
1Install the equipment rack shelf bar.
2Using a hand cart, pallet jack, or forklift, align the rack mount holes with the cabinet holes.
3Insert mounting screws in the holes that are not obscured by the front shipping cover, and tighten them.
4Remove the screws attaching the front shipping cover, and remove the cover.
5Insert the remaining mounting screws and tighten to secure the chassis in the cabinet.
Chassis|17
Page 18
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18|Chassis
Page 19
5
Fan Tray
This chapter provides instructions to install and remove the chassis fan tray.
•Install the Fan Tray
•Remove the Fan Tray
The fan tray ensures proper temperature and airflow. A temperature sensor in the fan tray controls fan
speed according to
Table 5-1. Fan Speed and Temperature
Degrees CelsiusFan Speed
Less than 25°C(Low) 1800 RPM
Between 25°C and 45°C(Med) 2400 RPM
Above 45°C(High) 3000 RPM
Figure 5-1. The Fan Tray
Table 5-1
.
Fan Tray|19
Page 20
Install the Fan Tray
To install the fan tray:
StepTask
1Slide the connector end of the fan tray into the fan tray slot at the top rear of the chassis.
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2Push the tray until the connector engages the backplane and the fan tray is flush with the chassis.
3Secure the fan tray to the chassis by tightening the captive screws.
Remove the Fan Tray
The fan tray LED lights green when the system is online and the fan tray is operating normally. The LED
lights amber in case one or more fans in the tray fail. If a fan fails, you must replace the entire fan tray.
Never operate the system without a fully functional fan tray.
The fan tray is hot-swappable. While you replace the fan tray, the system operates safely for up to
approximately 1 minute at an ambient temperature of 95°F (35°C).
To remove the fan tray:
StepTask
1Loosen the captive screws on the fan tray.
2Pull the fan tray by the handles halfway out of the chassis.
3Place your hands under the fan tray, and pull it completely out of the chassis.
4If the chassis is operating, replace the fan tray within 1 minute.
20|Fan Tray
Page 21
Power Supply
This chapter provides instructions to install AC Power Supply Units (PSUs) and DC Power Entry
Modules (PEMs):
•AC Power Supply Units
•DC Power Entry Modules
E-Series systems may contain only one type of power module—AC or DC. The E600i requires a
minimum of one DC Power Entry Module or a minimum of two AC Power Supplies
Table 6-1. Minimum Power Supply Requirements
Power Supply InputMinimum (N)Redundancy
220VAC2N + 1
110VAC3N + 1
DC1N + 1
.
6
The chassis has four power supply slots (
may install AC power supplies in any slot.
WARNING: Class 1 laser product.
ATTENTION: Produit laser de classe 1.WARNUNG: Laserprodukt der Klasse 1.
Figure 6-1. Power Supply Slots
Figure 6-1
Power Supply Slot 1
Power Supply Slot 3
). You may install DC PEMs in slots 1 and 3 only; you
Power Supply|21
Page 22
AC Power Supply Units
The 2500W AC Power Supply Unit is capable of operating at either 100 VAC or 220 VAC. If the system
is connected to a 100 VAC power supply, each unit provides up to 1500W, and three power supply
modules are required to power the system; four power supply units are required for power supply
redundancy.
If the system is connected to a 220 VAC power supply, two power supply units are required for providing
power to the system, three power supply units are required for power supply redundancy, and four power
supply units are required for full facility redundancy.
Full facility redundancy requires two independent power sources (feeds) with two power supplies on
each feed. Each independent power source should have a dedicated circuit breaker sized in accordance
with your local electrical codes.
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CAUTION: Before removing and replacing a power supply unit, determine if the E600i is in full redundancy or
non-redundant mode. Operating in non-redundant mode will require a complete system power off when
removing and replacing a power supply.
NOTE: Do not mix power supplies. Installing a 2500W-AC2 power supply into a chassis with 2500W-AC
power supplies already installed may result in unpredictable behavior. FTOS version 8.3.1.2 and later will
declare an alarm when the PSUs are mixed.
Figure 6-2. AC Power Supply Unit
Handle
Status LED
Green Power On
Amber Fault
Power Switch
22|Power Supply
Locking Screws (2)
Thumb Screw
Power Cord Socket
Cord Retainer
Page 23
Power Cord Requirements
If using a power cord other then a Dell Force10 supplied power cord, the cord must terminate at a right
angle (IEC320 C19 connector) to the power module, see
Figure 6-3
. The power source end of the power
cord must have an appropriately sized plug that complies with your local electrical codes. Conductor size
must also conform to your local electrical codes.
The following are Dell Force10 supplied plug types.
•EU: CEE 7/7
•UK:CEE7/7, BS 1363
•SWZ: CEE7/7, 309
•JAP: NEMA 5-20
•JAP 220: NEMA 6-20, L6-20
•US: C14, C20, NEMA 5-20, L5-20
•US 220: NEMA 6-20, L6-20, L6-30 (30A)
Install the AC Power Supply Units
To install an AC power supply unit:
StepTask
1Verify that the power switch on the power supply is in the OFF position.
2Orient the power supply handle to the left, and slide the backplane connector end into a power supply slot.
3Secure the power supply into place by tightening the two locking screws to 5 in-lbs.
4Plug an AC power cord into the socket on the front of the unit:
a Loosen the power cord retainer thumb screw.
b Rotate the retainer clockwise away from the socket and plug the power cord into the socket.
c Rotate the retainer counter clockwise over the power cord, and tighten the thumb screw to secure the power
cord.
Figure 6-3. Securing the AC Power Cord
5Plug the AC power cord into an AC outlet.
Power Supply|23
Page 24
StepTask
6Toggle the power supply switch to the ON position, and verify that Status LED lights green.
Remove the AC Power Supply
CAUTION: This unit has more than one power supply connection; all connections must be removed to
remove all power from the unit.
ATTENTION:Cette unité est équipée de plusieurs raccordements d'alimentation. Pour supprimer tout
courant électrique de l'unité, tous les cordons d'alimentation doivent être débranchés.
WARNUNG: Diese Einheit verfügt über mehr als einen Stromanschluß; um Strom gänzlich von der Einheit
fernzuhalten, müssen alle Stromzufuhren abgetrennt sein.
To remove an AC power supply unit:
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StepTask
1Determine if the system is operating in power supply redundancy. If the system is operating with non-redundant
power, removing a power supply powers down the system.
2Toggle the power switch on the on the unit to the OFF position.
3Unplug the power cord from the AC Power Supply and the AC power outlet.
a Loosen the power cord retainer thumb screw.
b Rotate the retainer clockwise away from the socket and unplug the power cord from the socket.
Figure 6-4. Removing the AC Power Cord
Thumb Screw
Cord Retainer
4Loosen the locking screws.
5Slide the power supply out of the slot.
6If you are not replacing the power supply, place a power supply blank in the empty slot.
Power Cord
24|Power Supply
Page 25
DC Power Entry Modules
48V in
Status
-48/-60Vdc 75A
CAUTION -
Use copper
conductors only
r
The system requires a minimum of one load-sharing PEM to operate, but two are recommended for
redundancy. Connect the E600i PEMs to the appropriate branch circuit protection as defined by local
electrical codes.
For full redundancy, each PEM must be attached to an independent power source with a dedicated circuit
breaker.
Figure 6-5. DC Power Entry Module
Voltage LED
Handle
Studs
48V in
Status LED
CC-E600-PWR-DC
CAUTION -
Use copper
conductors only
-48/-60Vdc 75A
Status
Over Current Protecto
Finger Barrier
Locking Screws
Cable and Connector Requirements
1 You must provide your own cables to connect to a remote power source in your equipment rack.
Verify that your cables are:
•rated for at least 80A service to allow for a fully loaded E600i system at low input voltage per
your local electrical codes
•limit voltage drop across the cable length to 0.5V or less
2 Before you make the cable connections, apply a coat of anti-oxidant paste to unplated metal contact
surfaces.
3 File unplated connectors, braided straps, and bus bars to a shiny finish. It is not necessary to file and
coat tinned connectors or other plated connection surfaces, such as on the PEM studs.
Install the DC PEMs
To install a DC PEM:
StepTask
1Make sure that the remote power source (the circuit breaker panel) is in the OFF position.
2Make sure that the over current protector (located on the PEM front panel) is in the OFF position.
Power Supply|25
Page 26
3Loosen the retaining screw and remove PEM safety cover (
r
Figure 6-6. Removing the DC PEM Safety Cover
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C
A
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Always replace safety cover
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C
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source connection. Remove all supply connections
Do not plug in while energized.
4Slide the backplane connector end of the PEM into Power Supply Slot 1 or 3. Secure the PEM to the chassis by
tighten the two locking screws.
5Secure the chassis ground connection:
Remove one outer nut and one washer from each of the six studs. The inner nut should remain tight on the stud, at
no more than 25 inch-lbs.
Locate the chassis ground connector studs on the PEM front panel (see
ground connection.
Attach the grounding cable onto the ground studs. The grounding cable must comply with your local electrical
codes in size and color (typically the color is green or green with yellow stripe), and the grounding cable must be
terminated only with a UL-listed 2-hole lug with 1/4-inch holes on 3/4-inch spacing (see
Replace the two washers and nuts.
With a 7/16-inch box or socket wrench, tighten the nuts to 25 in-lbs.
Connect the opposite end of the grounding cable to the nearest appropriate facility grounding post.
Figure 6-6
).
Figure 6-5
). The two bottom studs are the
Figure 6-7
).
Figure 6-7. Cable Connector for DC Power Entry Modules
High-strand-count
conductor
0.750
0.267''
diamete
2 Holes
Replace the DC PEM
The PEM Status LED is unlit or amber if the unit fails. In this case, replace the entire unit. There are no
field serviceable parts inside the PEM unit.
26|Power Supply
Page 27
To remove a PEM:
StepTask
1If the system is operating with power supply redundancy, you may remove either PEM at any time. If the system is
operating without power supply redundancy, power down the system before removing the PEM.
2Power off the remote power source, and then verify that the PEM status LED and Voltage LED are unlit. To be
completely sure that power is off, measure the voltage across the negative (-) and positive (+) source DC leads using
a voltmeter. The measurement across the positive and negative leads must be zero (0) volts before you proceed.
3Toggle the Over Current Protector (located on the PEM front panel) to the OFF position.
4Loosen the PEM safety cover retaining screw, and remove the cover.
5Disconnect power cables attached to the PEM.
6Slide the PEM out of the slot.
7If you are not replacing the PEM, place a power supply blank in the empty slot.
Power Supply|27
Page 28
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28|Power Supply
Page 29
7
Installing RPMs, Line Cards, and SFMs
This chapter provides instructions to install cards into the E-Series chassis and includes the following
sections:
•Install RPMs, Line Cards, and SFMs
•Remove RPMs, Line Cards, and SFMs
Route Processor Modules
The system requires at least one Route Processor Module (RPM), two RPMs provide redundancy.
Chassis slots R0 and R1 are RPM slots. They are keyed to fit into these slots and not line card slots to
prevent improper installation.
You can insert a second RPM into an online system without performance interruption or software
intervention. A second RPM provides redundant functionality and uninterrupted performance if the
system transitions from the active RPM to the standby RPM.
RPM LEDs
Table 7-1
Table 7-1. RPM LEDs
SectionLabelDescription
Management10/100
AlarmsMajorRed: a critical condition exists, such as a severe over-temperature condition, a fan tray
FlashGreen: flash memory card is in the process of a read or write process. Do not remove the
PrimaryGreen: primary
describes the RPM LED states.
L: Green: link is up
Ethernet
MinorAmber: a serious condition exists, such as an over-temperature condition, a single fan failure,
LTAllows you to test the operability of LEDs to verify that they are able to light.
A: Green: activity on port
failure, an over-current condition in a power supply, or an out-of-tolerance voltage.
The RPM LEDs are controlled by software which sets the threshold levels for triggering the
different stages of alarms.
Unlit: no major conditions.
or a line card failure. The RPM LEDs are controlled by software, which sets the threshold
levels for triggering the different stages of alarms.
Unlit: no minor alarm conditions.
Press the LT button to temporarily illuminate the LEDs on the RPM.
flash card when the In Use LED is lit.
Unlit: not in use.
Unlit: secondary (or standby)
Installing RPMs, Line Cards, and SFMs|29
Page 30
Table 7-1. RPM LEDs
StatusThis is a bi-color LED.
Green: operational
Amber: fault detected
Flashing green: booting
Unlit: in secondary mode or power is off
LocationThis LED is either lit blue or is unlit. It is used to locate a chassis and is turned on via the
command line interface.
Line Cards
Line cards provide external interfaces for connections to other network devices and are hot-swappable.
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There are seven line card slots numbered 0 through 6. The ports are numbered from the top, starting from
0.
WARNING: The line card temperatures in E600i slots 0 and 1 rise above 80 F if traffic is flowing at line rate in
a fully loaded chassis.
Line Card LEDs
Line card LEDs are described in the documentation specific to each line card. Refer to the installation
documentation that came with the card.
Switch Fabric Modules
SFMs plug into the backplane and carry traffic between line cards or between RPMs and a line card. A
minimum of four SFMs are required in order for the E-Series system to operate properly. There is an
additional slot available for a redundant SFM; if you are not operating the system with SFM redundancy,
install a blank panel in the unused slot.
30|Installing RPMs, Line Cards, and SFMs
Page 31
SFM Front Panel and LEDs
Serial
Assy
Table 7-2
describes the SFM front panel and LED displays.
Table 7-2. SFM Front Panel and LED Descriptions
LEDDescription
Active Green: active and passing traffic
Unlit: in standby mode
CC-E-SFM3
Status Flashing Green: booting
Green: operational
Flashing Amber: communication failure
Amber: fault detected
Active
Status
Unlit: no power
Switch Fabric
Assy
Serial
Blank Panels
Blank panels are required to prevent excess dust accumulation, control airflow, and prevent
electromagnetic interference. Blank panels are like line cards but do not have circuit boards or ejector
levers. The same blank panel is used for empty line card and RPM slots.
Installing RPMs, Line Cards, and SFMs|31
Page 32
Install RPMs, Line Cards, and SFMs
The installation process is the same for RPMS, line cards, and SFMs:
StepTask
1Hold the card by the edges. Avoid touching the printed circuit board and connector pins. Extend the top and bottom
card levers before you insert the card into the slot.
2Align the card with the slot guide for the appropriate (RPM, line card, or SFM) slot and gently slide it in until the
connectors engage with the chassis backplane.
3Rotate the lever(s) to seat the card in the chassis.
4Secure card in place by tightening the captive screw(s) on each card.
5Install blank panels in all unused RPM and line card slots.
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Figure 7-1. Installing RPMs and Line Cards into the E600i
32|Installing RPMs, Line Cards, and SFMs
Page 33
Figure 7-2. Installing SFMs into the E600i
Remove RPMs, Line Cards, and SFMs
You can add, replace, or remove redundant modules without interrupting the system power or system
operations. RPMs, line cards, and SFMs are hot-swappable.
To remove RPMs and line cards:
StepTask
1Determine if the system is operating with line card and RPM redundancy. If the system is operating with only one
RPM or line card, removing either halts traffic processing.
2Unplug the network interface cables connected to the line card or RPM.
3Loosen the captive screws and pull the ejector lever(s) towards you to disengage the backplane connections.
Installing RPMs, Line Cards, and SFMs|33
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StepTask
4Hold the card by the edges. Avoid touching the printed circuit board and connector pins. Slide the card out of the
slot, and store the card in the original anti-static packaging.
5If you are not planning to install a new card immediately, install a blank panel.
To remove an SFM:
StepTask
1Loosen the captive screw and pull the ejector lever towards you to disengage the backplane connections.
2Slide the card out of the slot and store it in the original anti-static packaging. System messages appear on the
console, including the following:
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3If you are not planning to install a new card immediately, install a blank panel.
%TSM-6-SFM_REMOVE: Removed SFM
Wait 5 to 10 seconds to install a new SFM or reinsert an SFM. *
NOTE: If you mistakenly insert an SFM too quickly after removing it, traffic flow is interrupted. To correct the
situation, remove an active SFM or the standby SFM, wait several seconds, and reinsert. System messages stating
that the active interfaces’ status changed and that the switch fabric is up appear when an fifth SFM is inserted
correctly and traffic is flowing.
34|Installing RPMs, Line Cards, and SFMs
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8
RPM Ports and Cables
This chapter describes standard RPM cables and adapter pin assignments.
•Connecting to the Console and Auxiliary Ports
•Connecting to the 10/100 Ethernet Management Port
There are three ports on the RPM:
•Console: A Universal Asynchronous Receiver/Transmitter (UART) port with an RJ-45 jack, is used for
system configuration and monitoring. Modem connections are not supported on this port.
•Auxiliary: A UART port with an RJ-45 jack that allows modem access to the system from a remote
location.
•10/100 Ethernet: A 10/100 Ethernet port that is the Management port, which is a channel to download
images and manage the system. You must provide a cable terminated with an RJ-45 style connector to
attach to this port.
Connecting to the Console and Auxiliary Ports
The console and auxiliary ports are asynchronous serial ports. If you connect a device to these ports, it
must be capable of asynchronous transmission. Your terminal or terminal emulation mode must be set to
VT100 with the following settings:
•9600 baud rate (to avoid autobaud input, the default is set to a 9600 bps baud rate)
•No parity
•8 data bits
•1 stop bit
•Window Terminal Emulator option set to NO
•24 lines X 80 characters
•No flow control (console port only)
•Hardware flow control (RTS/CTS) (for auxiliary port only)
Cable and Adapter Pin Assignments
Use the E-Series Console port on the RPM to connect to a terminal port, PC serial port, or a terminal
server to configure and monitor your system. Use the E-Series Auxiliary port on the RPM to connect to a
modem.
Both the Console and Auxiliary port are RJ-45 ports.
Figure 8-1
displays the pinouts in an RJ-45 port.
RPM Ports and Cables|35
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Figure 8-1. Pinouts for an RJ-45 Connector End of Adaptor
You can connect to the console using a RJ-45 to RJ-45 rollover cable and a RJ-45 to DB-9 female DTE
adapter (labeled “TERMINAL”) to a terminal server (for example, PC).
Table 8-3
lists the pin
assignments.
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Table 8-3. Pin Assignments between the E-Series Console and a DTE Terminal Server
You can access the auxiliary port using a dial-up modem using a RJ-45 to RJ-45 rollover cable and a RJ45 to a DB-25 male DCE adapter (labeled “MODEM”).
Configure the 10/100 Ethernet management port, labeled 10/100 Ethernet on the primary RPM card in to
obtain network access to the chassis for management functions like upgrading the FTOS image.
Table 8-6. 10/100 Ethernet Management Port LEDs
LabelDescription
L (Link)Lit: Link is up.
Unlit: No connection
A (Activity)Lit: Activity on port.
Unlit: No activity
38|RPM Ports and Cables
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9
Air Filter
A factory-installed air filter is shipped with the E-Series system. The hot-swappable air filter prevents
large particles, debris, and dust from entering and circulating through the system, and ensures proper air
flow. Inspected monthly and replace them at least every twelve months.
To install the filter, orient it so that the label “This Side Up” is facing upward. Guide the filter into the slot
until it makes contact with the back of the chassis. An improperly installed air filter restricts air flow and
generates thermal problems throughout the chassis. Ensure that the air filter is oriented correctly and
seated securely in the slot.
To remove the filter, pull it straight out of the chassis. Do not operate the chassis without a filter for
longer than 3 minutes to avoid card over-temperature conditions.
Figure 9-1. Installing the Air Filter in an E600i
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40|Air Filter
Page 41
10
Using a Flash Memory Card
This appendix provides information about using an external flash memory card and contains the
following sections:
•External Flash Memory Card Overview
•Formatting an External Flash Card
•Inserting the External Flash Memory Card
•Removing the External Flash Memory Card
•Copying Files to the External Flash
•Displaying Files Stored on the External Flash
External Flash Memory Card Overview
Each RPM card is designed with a slot to accommodate an external flash memory card (slot0:). You can
use a flash card to copy the image and configuration files for storage and backup purposes. For complex
configurations, use the copies for other E-Series systems in your network. Configure your boot execution
process to use the images stored on a flash card as the primary (active), secondary (standby), or default
boot order preference. Optional external flash memory cards are shipped blank.
Inserting the External Flash Memory Card
NOTE: Only insert the external flash before system boot or after the system has completed its boot and is run-
time mode.
To install the flash memory card:
StepTask
1Press the ejector button to ensure it is in the extended position. Hold the flash card vertically (with the manufacturers
able on the left and the barcode on the right).
2Gently insert the flash card into the primary RPM flash slot until the is card is flush with the front panel. Do not
force the flash card into the slot.
3The In Use LED illuminates only during read or write operations.
Removing the External Flash Memory Card
To remove the flash memory card:
StepTask
1Extend the ejector button by pressing the ejector button. Then press the ejector button again to eject the memory
card.
2Remove the card and store it in an antistatic bag.
Using a Flash Memory Card|41
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Formatting an External Flash Card
New external flash cards must be formatted in the E-Series before use.
Flash cards used on systems other than the E-Series as well as cards formatted on PCs must be
reformatted in the E-Series flash slot before they can be used. Similar to formatting a new diskette,
formatting erases all information stored on the flash card. To format the flash card:
StepTask
1Insert the flash card into the flash slot on the primary RPM.
2In the EXEC CLI mode, enter formatslot0:
3The formatted flash card is ready to use.
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Copying Files to the External Flash
Copy files to the flash when you want keep a backup image. The In Use LED illuminates during a read or
write operation. Do not eject the flash card from the slot while this LED is lit.
To copy files to the external flash card use the following command:
Command SyntaxCommand ModePurpose
copy file-url1 file-url2EXEC PrivilegeConfigure the following parameters:
• file-url1: the file source
• file-url2: enter slot0://
Displaying Files Stored on the External Flash
Flash cards can be used to copy and store system images, boot images, and configuration files. Optional
flash memory cards are shipped blank.
To display files stored on a flash use the following command:
Command SyntaxCommand ModePurpose
dir [filesystem]EXEC PrivilegeConfigure the following optional parameters to view files on the
flash card:
• filesystem: enter either flash: for the internal flash or slot0: for
the external flash.
The default is flash: (the internal flash). To view the external
flash, enter dir slot0:
Figure 10-1. dir Command Example
Force10#dir slot0:
Directory of slot0:
1 -rwx 6478482 Sep 7 101 16:54:34 E1200.BIN
42|Using a Flash Memory Card
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FTOS supports up to a 40-character file name length, up to a 180-character local file path length, and up
to a 256-character remote file path length.
Refer to the FTOS Command Line Interface Reference for CLI commands.
Using a Flash Memory Card|43
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44|Using a Flash Memory Card
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A
System Boot
This appendix provides instructions to boot the E-Series system from the BOOT_USER prompt.
The E-Series System Boot Process
When you supply power to the E-Series system, the system performs a series of power-on self-tests.
RPM, and line card Status LEDs blink during initialization. No user interaction is required as long as the
boot process proceeds without interruption. Observe the process on your console monitor and note the
message output on the display. When the boot process is complete, the RPM and line card Status LEDs
remain online (green) and the console monitor displays the command line interface (CLI) prompt,
Force10>.
The RPM cards in the E-Series system contain an internal flash memory card (flash:). This is the default
storage area for the boot files and the startup configuration file. Upon system power up or a system reset,
the boot process uses parameters stored in non-volatile random access memory (NVRAM) to boot the
system.
Each RPM is equipped with a slot for an external flash memory card (slot0:). You can copy the image
files and configuration files to the external flash device on the primary RPM. You can also begin your
boot process by accessing a remote server containing the boot image and system image files. When you
configure your system to boot, you can specify the boot preference order: primary, secondary, or default
in the in the BOOT_USER mode and the CLI mode.
NOTE: The E-Series system supports up to a 40-character file name length, up to a 180-character local file
path length, and up to a 256-character remote file path length.
For information about the flash memory card, see
Appendix 10, , on page 41
.
Booting from the BOOT_USER Prompt
To get into the BOOT_USER mode, you can issue a break control sequence (CNTL+^) to interrupt the
automatic boot process or if you experience boot problems. This mode allows you to modify the
parameters necessary to manage the boot process. Only console port access is enabled for the
BOOT_USER mode.
System Boot|45
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To configure the chassis from the BOOT_USER prompt:
1help
or
?
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2Execute the following show commands to display important boot information:
show boot selector
The show boot selector command displays the boot ROM image currently selected and the most recently booted
ROM image.
BOOT_USER # show boot selector
ROM BOOTSTRAP SELECTOR PARMETERS:
• The BOOT_USER # prompt appears after an autoboot interruption. This is the
default boot prompt, not the CLI prompt.
• Enter help or ? to display a list of available commands and syntax.
• Enter syntax help to display syntax information and variable descriptions.
• Some display output you are given the option to continue the help screen display
<cr> or to stop q<cr>.
• You can abbreviate the boot commands by entering only the first letter of a
command word. A matching algorithm displays the commands starting with the
letter or letters you entered. For example, b displays the commands starting with
the letter b, boot change and boot selector. Entering s h displays the syntax help
information.
• All commands are case insensitive.
================================
3 show bootflash
This command displays information about the current boot ROM.
BOOT_USER # show bootflash
GENERAL BOOTFLASH INFO
======================
Bootflash Partition A:
Force10 Networks System Boot
Copyright 1999-2001 Force10 Networks, Inc.
ROM Header Version 1.0
Official CP_IMG_BOOT, BSP Release 2.0.0.14
Created Fri Sep 2 18:22:47 US/Pacific 2004
Bootflash Partition B:
46|System Boot
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4 show bootvarThis command displays the current operating system boot configuration parameters.
BOOT_USER # show bootvar
PRIMARY OPERATING SYSTEM BOOT PARAMETERS:
========================================
boot device : flash
file name : /E600i-x.bin
SECONDARY OPERATING SYSTEM BOOT PARAMETERS:
5 boot change {primary |
secondary | default}
BOOT_USER # boot change primary
'.' = clear field; '-' = go to previous field
boot device : flash
file name : /E600i-6.x.bin
BOOT_USER # boot change default
'.' = clear field; '-' = go to previous field
boot device : flash
file name : /E600i-6.x.bin
If your configuration displays no preconfigured operating system boot parameters,
use the boot change command to edit appropriate fields.
• The primary operating system boot parameters are used in the first attempt to boot
the system.
• The secondary operating system boot parameters are used if the primary operating
system boot selection is not available.
• The default operating system boot parameters are used if the secondary operating
system boot parameter selection is not available. The default parameters always
reside on the internal flash device (flash:).
NOTE: These parameters, as well as other boot parameters, can be modified
in the CLI mode.
When you enter the boot change command, you are prompted for a response.
• Enter a new parameter or press the ENTER key (carriage return) to accept the
default parameter.
• Enter . (period) to clear a field.
• Enter - (dash) to edit a field above the current cursor position.
NOTE: When you enter a new parameter that extends beyond 80 characters,
you cannot use the BACKSPACE key to correct any mistakes. If you make a mistake,
you must re-enter the parameter.
BOOT_USER #
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6interface management port
config 100m
interface management port
config 10m
interface management port
config auto-negotiate
interface management port
config no auto-negotiate
interface management port
config full-duplex
interface management port
config half-duplex
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interface management port
config show
7show interface management
ethernet
interface management
ethernet ip address ip-address
ip-address-mask
BOOT_USER # show interface management ethernet
No IP address set for interface management ethernet 0/0!
• (OPTIONAL) Use these commands to set the speed and duplex settings for the
Management interface.The default setting is full-duplex and auto-negotiation.
• Use the interface management port config show command to view the
Management interface’s physical settings.
• Use the show interface management ethernet command to display the IP address
and network mask of the management Ethernet port.
• If the show command output does not display configured IP address information,
use the interface management ethernet ip address ip-address ip-address-mask
command to set the IP address of the Management Ethernet port for network (ftp/
tftp) operating system boot.
BOOT_USER # interface management ethernet ip address 1.2.3.4 255.255.0.0
Management ethernet 0/0 IP address: 1.2.3.4 255.255.0.0
BOOT_USER # show interface management ethernet
Management ethernet IP address: 1.2.3.4:ffffff00
BOOT_USER #
8show default-gateway
default-gateway ip-address
BOOT_USER # show default-gateway
No gateway IP address specified!
BOOT_USER # default-gateway ip 1.2.3.5
Gateway IP address 1.2.3.5
BOOT_USER # show default-gateway
Gateway IP address: 1.2.3.5
(OPTIONAL) Use the show default-gateway command to view gateway
information.
If your server is on the same subnet, you do not need to configure a gateway
parameter.
If your server is not on the same subnet, use the default-gateway ip-address
command to set the gateway IP address.
BOOT_USER #
48|System Boot
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9dir flash:
dir slot0:
BOOT_USER # dir flash:
Displaying files in flash:
size date time name
Use the dir flash: command to list files stored on the internal flash device.
Use the dir slot0: command to list files stored on the external flash device.
The autoboot program initializes and displays self-test results on the console screen.
NOTE: Do not press break control sequence at any time during the boot/reboot
process. Doing so causes the boot process to terminate.
11Force10> When the reboot completes, the CLI defaults to the EXEC mode.
Refer to the FTOS Command Line Interface Reference for CLI details, and to the FTOS Configuration Guide
for configuration procedures.
System Boot|49
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50|System Boot
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Alarms
The E-Series generates major and minor alarms for the following conditions:
•fan tray status
•power supply status
•RPMs status
•high temperature on RPMs
•line cards status
•high temperature on line cards
•SFMs status
•high temperature on SFMs.
A major alarm is any fault that may render the E-Series non-functional.
A minor alarm is any fault that threatens the operation of the E-Series.
B
You can monitor alarm conditions on the E-Series system through the console, LEDs, and audible alarms.
If you configure the SNMP command (
SNMP trap.
In the E-Series system, alarms are logged for each occurrence, but the system may not send an event log
for multiple occurrences. For example, whenever a module exceeds the shutdown threshold, the module
shuts down. If more than one module exceeds the warning or high temperature thresholds within a five
minute period, the system generates one event for all effected modules, but alarms are logged for each
occurrence. If the modules temperature falls to 5° lower than the warning threshold temperature, the
system clears the alarm and an SNMP trap.
Table B-1. Alarm Events and Reporting
ModuleAlarm EventAlarm LED Reported in
Fan trayMore than one fan within the module fails
or hardware failure in the module
One fan within the module failsminor (amber)minoramberno
AC Power
Supplies
Hardware failure in a non-redundant power
configuration (3 power supplies)
Hardware failure in a redundant power
configuration (4 power supplies)
snmp-server enable traps envmon), the FTOS also sends an
Status LED
event log
major (red)majoramberyes
major (red)majorred or unlityes
minor (amber)minorred or unlitno
on Module
Audible
Alarm?
Alarms|51
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Table B-1. Alarm Events and Reporting
ModuleAlarm EventAlarm LED Reported in
event log
Line CardHardware failuremajor (red)majoramberno
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenyes
Individual interface failsminor (amber)reportedamber
RPM (Non-redundant Configuration with 1 RPM)
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenno
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SFMs (Redundant Configuration with 5 SFMs)
SFMs (Non-Redundant Configuration with 4 SFMs)
RPM fails but CP is okmajor (red)majoramberyes
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenno
Any card failsminor (amber)minoramberno
Any card removedminor (amber)minorunlitno
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenno
Any card failsmajor (red)majoramberyes
Any card removedmajor (red)majorunlityes
Status LED
on Module
Audible
Alarm?
a
no
a. The interface’s Link LED is unlit.
AC Power Supplies and Alarms
During system boot, if the redundant power supply (the fourth power supply) is missing or fails, the
FTOS does not generate any alarm messages since the minimum configuration of three power supplies is
operating. Yet, if a fourth AC power supply is installed, and later one of the four power supplies is
removed or fails, the system generates a minor alarm.
If only three power supplies are installed and one of them fails while the E-Series is operating, the
software generates a major alarm and an SNMP trap, lights the major LED, and activates the audible
alarm.
When you operate the E-Series with three AC power supplies and six or more line cards, the software
lists a redundancy alarm on the console and in the
normally.
show alarms command output. All line cards operate
52|Alarms
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SFMs and Alarms
The number of SFMs present in the system when it boots determines the level of alarms sent when a fifth
(redundant) SFM is removed or fails. At boot time, if five SFMs are present and functioning, the E-Series
system issues no alarms. However, if one SFM fails or is removed, the system send a minor alarm stating
that four SFMs are present. The system requires four functioning SFMs to pass traffic.
At boot time, if four SFMs are present and functioning, the E-Series system issues no alarms. The system
issues no alarms if a fifth SFM is added to the system; however, if the number of functioning SFMs
changes from five to four, the system sends a minor alarm event. The system always triggers a major
alarm when the number of working SFMs reaches three.
Alarms|53
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54|Alarms
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System Specifications
This appendix contains the following major sections:
(backplane and air filter)
Weight fully loaded (backplane, air filter, fan tray,
SFMs, RPMs, and 7 line cards)
MountingFactory-installed rack mount brackets for front, center, or
Rack clearance requiredFront: 18-inches
Maximum Thermal output:
81 pounds (36.7 kg)
242 pounds (109.8 kg)
rear mounting in a standard 19-inch rack.
Optional brackets for mounting in a standard 23-inch rack
or cabinet.
Rear: 20-inches
C
NOTE: Thermal output is directly proportional
to system configuration and number of line cards.
• Maximum for fully loaded chassis120 VAC powered: 4705W (16,065 BTU/hour)
200/240 VAC powered: 4250W (14,500 BTU/hour)
DC powered: 2800W (9600 BTU/hour)
System Specifications|55
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Environmental
ParameterSpecifications
Operating
Temperature32° to 104°F (0° to 40°C)
Maximum altitudeNo performance degradation to 10,000 feet (3,048 meters)
Relative humidity5 to 85 percent, noncondensing
Non-operating
Temperature-40° to 158°F (-40° to 70°C)
Maximum altitude15,000 feet (4,572 meters)
Relative humidity5 to 95 percent, noncondensing
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AC Power Supply Unit Requirements
ParameterSpecifications
Nominal Input Voltage120 - 240 VAC 50/60 Hz
Maximum AC Power Supply Input16 A @ 100 VAC per module
12 A @ 200 VAC per module
Maximum Thermal Output (3,172 W)
Maximum Thermal Output (2,906 W)
Maximum AC Supply Input Current (based on 2500
W output for 100/120V and 200/240V lines.)
Maximum System Power Input3.5 KVA @ 100/120 VAC
Maximum Power Consumption3,422 W at 100/120 VAC
10,822 BTU/hour at 100/120 VAC
9,914 BTU/hour at 200/240 VAC
11.6 A @ 100 VAC
9.7 A @ 120 VAC
8.0 A @ 200 VAC
6.7 A @ 240 VAC
3.2 KVA @ 220/240 VAC
3,156 W at 200/240 VAC
Nominal Input Voltage100 - 120 VAC Requires a minimum of 3 Power Supplies Installed
Maximum System Power Input4.80 KVA @ 100 VAC
ParameterSpecifications
Maximum DC PEM Input Current75A
System2800W (9600 BTU/hour)
Input Voltage-48 to -60 Vdc
56|System Specifications
200 - 240 VAC Requires a minimum of 2 Power Supplies Installed
4.60 KVA @ 220 VAC
Page 57
DC Power Entry Module Requirement
ParameterSpecifications
Nominal Input Voltage-44 to 60 VDC
Maximum Current Draw (per DC PEM)100 A
Maximum Thermal Output (2,590 W)8,838 BTU/hour
Maximum Power Consumption2,840 W
SFM and RPM Power Requirements
ModulePower Requirement in Watts (in BTUs)
SFM60W (210 BTU/hour)
RPM 150W (510 BTU/hour)
Agency Compliance
The E-Series is designed to comply with the following safety and agency requirements.
USA Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These
limits are designated to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance to the
instructions, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case users will be required to take whatever measures necessary to correct the interference at their own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Dell Force10 is not responsible for
any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications
in the equipment. Unauthorized changes or modification could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canadian Department of Communication Statement
European Union EMC Directive Conformance Statement
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the
Member States relating to electromagnetic compatibility. Dell Force10 cannot accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of this product, including the fitting of non-Dell Force10 option cards.
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/
European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable
protection against interference with licensed communication equipment.
WARNING: This is a Class A product. In a domestic environment, this device may cause radio interference, in
which case, the user may be required to take adequate measures.
System Specifications|57
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European Community Contact
Dell Force10, EMEA - Central
Dahlienweg 19
66265 Heusweiler
Germany
http://www.force10networks.com/german/
Tel: +49 172 6802630
Email: EMEA Central Sales
Japan: VCCI Compliance for Class A Equipment
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This is Class A product based on the standard of the Voluntary Control Council For Interference by Information Technology Equipment
(VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required
to take corrective actions.
WARNING: AC Power cords are for use with Dell Force10 equipment only. Do not use Dell Force10 AC
power cords with any unauthorized hardware.
Korea (MIC certification)
Korea Certification
58|System Specifications
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Korea Information
Safety Standards and Compliance Agency Certifications
•CUS UL (60950-1, 1st Edition)
•CSA 60950-1-03, 1st Edition
•EN 60950-1, 1st Edition
•EN 60825-1, 1st Edition
•EN 60825-1 Safety of Laser Products—Part 1: Equipment Classification Requirements and User’s
Guide
•EN 60825-2 Safety of Laser Products—Part 2: Safety of Optical Fibre Communication Systems
•FDA Regulation 21CFR 1040.10 and 1040.11
•IEC 60950-1, 1st Ed, including all National Deviations and Group Differences
Electromagnetic Compatibility (EMC)
Emissions
•Australia/New Zealand: AS/NZS CISPR 22: 2006, Class A
•Canada: ICES-003, Issue-4, Class A
•Europe: EN55022 2006 (CISPR 22: 2006), Class A
•Japan: VCCI V3/ 2007.04 Class A
•USA: FCC CFR47 Part 15, Subpart B, Class A
Immunity
•EN 300 386 V1.3.3: 2005 EMC for Network Equipment
•EN 55024 1998 + A1: 2001 + A2: 2003
•EN 61000-3-2 Harmonic Current Emissions
•EN 61000-3-3 Voltage Fluctuations and Flicker
•EN 61000-4-2 ESD
•EN 61000-4-3 Radiated Immunity
System Specifications|59
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•EN 61000-4-4 EFT
•EN 61000-4-5 Surge
•EN 61000-4-6 Low Frequency Conducted Immunity
Product Recycling and Disposal
This switch must be recycled or discarded according to applicable local and national regulations. Dell
Force10 encourages owners of information technology (IT) equipment to responsibly recycle their
equipment when it is no longer needed. Dell Force10 offers a variety of product return programs and
services in several countries to assist equipment owners in recycling their IT products.
Waste Electrical and Electronic Equipment (WEEE) Directive for Recovery, Recycle and Reuse of IT and
Telecommunications Products
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Dell Force10 switches are labeled in accordance with European Directive 2002/96/EC concerning waste
electrical and electronic equipment (WEEE). The Directive determines the framework for the return and
recycling of used appliances as applicable throughout the European Union. This label, as shown in
Figure C-1
, is applied to various products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
Figure C-1. The European WEEE symbol
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be
collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE
marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling and recovery of WEEE. Customer participation is important to minimize any potential effects
of EEE on the environment and human health due to the potential presence of hazardous substances in
EEE.
Dell Force10 products, which fall within the scope of the WEEE, are labeled with the crossed-out
wheelie-bin symbol, as shown above, as required by WEEE.
For information on Dell Force10 product recycling offerings, see the WEEE Recycling instructions on
iSupport at:
For more information, contact the Dell Force10 Technical Assistance Center (TAC) (see
Technical Assistance Center on page 62
).
.
Contacting the
For California:
Perchlorate Material — Special handling may apply.
See:
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division
4.5 Chapter 33. Best Management Practices for Perchlorate Materials.
60|System Specifications
Page 61
D
Technical Support
This appendix contains these major sections:
•The iSupport Website
•Contacting the Technical Assistance Center
•Requesting a Hardware Replacement
•Requesting a Hardware Replacement
The iSupport Website
iSupport provides a range of documents and tools to assist you with effectively using Dell Force10
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Force10 products, access to software upgrades and patches, and open and
manage your Technical Assistance Center (TAC) cases. Dell Force10 iSupport provides integrated,
secure access to these services.
The iSupport website (
that includes access to techtips, white papers, and user manuals. After you get an account and log in, the
available documentation expands to other types, including bug lists, error message decoder, release notes.
You can even track your own Dell Force10 inventory.
Once you are logged in, the following five tabs become available:
•Home: Summary of open cases, RMA management, and field notices (as shown below)
•Service Request: Case management
•Software Center: Software downloads, bug fixes, and bug tracking tool
•Documents: User documentation, FAQs, field notices, technical tips, and white papers
•Support Programs: Information on the suite of Dell Force10 support and professional support services.
Accessing iSupport Services
The URL for iSupport is
have a userid and password. If you do not have one, you can request one at the website:
1 On the Dell Force10 iSupport page, click the Account Request link.
2 Fill out the User Account Request form, and click Send. You will receive your userid and password
by E-mail.
http://www.force10networks.com/support/
http://www.force10networks.com/support/.
) contains a publicly available interface
To access iSupport services you must
3 To access iSupport services, click the LOGIN link, and enter your userid and password. See
Contacting the Technical Assistance Center
, below, for more.
Technical Support|61
Page 62
Contacting the Technical Assistance Center
How to Contact Dell Force10
TAC
Information to Submit When
Opening a Support Case
www.dell.com | support.dell.com
Managing Your Case
Downloading Software
Updates
Technical Documentation
Contact Information
Log in to iSupport at
Request tab.
• Your name, company name, phone number, and E-mail address
• Preferred method of contact
• Model number
• Serial Number (see
• Software version number
• Symptom description
• Screen shots illustrating the symptom, including any error messages. These can include:
Log in to iSupport, and select the Service Request tab to view all open cases and RMAs.
Log in to iSupport, and select the Software Center tab.
Log in to iSupport, and select the Documents tab. This page can be accessed without
logging in via the Documentation link on the iSupport page.
E-mail: support@force10networks.com
Web:
Telephone:
US and Canada: 866.965.5800
International: 408.965.5800
http://www.force10networks.com/support/
Requesting a Hardware Replacement
• Output from the show tech-support [non-paged] command (This report is very long, so
the storage buffer in your terminal program should be set high.)
• Output from the show logging eventlog [unit] command, where unit is the stack ID of
the member unit that experienced the failure (This report is included as a section in the
output of show tech-support.)
• Console captures showing the error messages
• Console captures showing the troubleshooting steps taken
• Saved messages to a syslog server, if one is used
http://www.force10networks.com/support/
, and select the Service
)
Requesting a Hardware Replacement
To request replacement hardware, follow these steps:
StepTask
1Determine the part number and serial number of the component. To list the numbers for all components installed in
the chassis, use the show hardware command.
62|Technical Support
Page 63
StepTask
2Request a Return Materials Authorization (RMA) number from TAC by opening a support case. Open a support case
by:
• Using the Create Service Request form on the iSupport page (see
• Contacting Dell Force10 directly by E-mail or by phone (see
Contacting the Technical Assistance Center
Contacting the Technical Assistance Center
).
Provide the following information when using E-mail or phone:
• Part number, description, and serial number of the component.
• Your name, organization name, telephone number, fax number, and e-mail address.
• Shipping address for the replacement component, including a contact name, phone number, and e-mail address.
• A description of the failure, including log messages. This generally includes:
• Output from the show tech-support [non-paged] command (This report is very long, so the storage buffer in
your terminal program should be set high.)
• Output from the show logging eventlog [unit] command, where unit is the stack ID of the member unit that
experienced the failure (This report is included as a section in the output of show tech-support.)
• Console captures showing the error messages
• Console captures showing the troubleshooting steps taken
• Saved messages to a syslog server, if one is used
).
Technical Support|63
Page 64
www.dell.com | support.dell.com
64|Technical Support
Page 65
Index
C
commands
show logging eventlog
show tech
63
63
connecting
auxiliary port
console port
35
35
contacting TAC (technical support)
D
DC PEM
DC Power
disposal, switch
25
14
60
E
European WEEE Directive
60
external flash
copying files
formatting
inserting
installing
overview
removing
when to insert external flash
42
42
41
4141
41
41
H
hardware, requesting replacement
I
iSupport
61
L
LEDs
In Use LED
SFMs
41
31
P
pin assignments
auxiliary port
37
Power Requirements
AC Power Supplies
SFM and RPM
56
57
61
62
Power Supply
DC PEMs
25
R
recycling, switch
requesting replacement hardware
60
62
S
show logging eventlog command
show tech command
63
63
specifications
chassis
storing components
support contacts
switch recycling
55
146160
system boot
BOOT_USER
break control sequence
45, 46
45
commands
46
?
boot change
default-gateway
dir flash
dir slot0
46
help
47
484949
interface management ethernet ip address
interface management port config 100m
interface management port config 10m
interface management port config auto-
negotiate
48
interface management port config full-
duplex
48
interface management port config half-
duplex
48
interface management port config no auto-
negotiate
48
interface management port config show
reload
show boot selector
show bootflash
show bootvar
show default-gateway
49
46
46
47
48
48
48
48
48
Index|65
Page 66
show interface management ethernet48
T
Technical Assistance Center (TAC), contacting
U
unpacking
15
W
WEEE
www.dell.com | support.dell.com
60
61
66|Index
Page 67
Page 68
Printed in the U.S.A.
www.dell.com | support.dell.com
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