Dell Client Integration Pack Version 3.1 Manual

Dell Client Integration Pack for Microsoft System Center 2012 SP1 Configuration Manager And System Center 2012 Configuration Manager

Version 3.1 User’s Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are trademarks of Dell Inc. Intel®, Intel® vPro™, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat® and Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE are registered trademarks of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware trademarks or trademarks of VMware, Inc. in the United States or other countries. Business Machines Corporation.

2013 - 03

Virtual SMP

, IBM

vMotion

is a registered trademark of International

vCenter

and

vSphere

are registered

Rev. A00

Contents

Notes, Cautions, and Warnings...................................................................................................2

1 Introduction..................................................................................................................................5

What Is New.............................................................................................................................................................5

Key Features And Functionalities.............................................................................................................................5

Supported Operating Systems and Dell Devices......................................................................................................6

Supported Operating Systems On Client Systems For DCIP..............................................................................6

Supported Dell Client Computers.......................................................................................................................6

2 Using DCIP With Configuration Manager...............................................................................9

Creating Dell Windows PE Boot Image....................................................................................................................9

Creating Dell Client Driver Packages.....................................................................................................................10

CCTK Self-Contained-Executable (SCE) File...........................................................................................................10

Importing CCTK SCE Packages........................................................................................................................10

Importing OpenManage Client Instrumentation.....................................................................................................11

Managing And Updating Distribution Points..........................................................................................................11

Creating A Task Sequence.....................................................................................................................................12

Creating A Task Sequence Using The Dell Client Deployment Template........................................................12

Configuring Task Sequence Actions......................................................................................................................12

Configuring The System BIOS..........................................................................................................................13

Applying SCE On The Target System...............................................................................................................14

3 Dell Warranty Utility..................................................................................................................17

Launching The Warranty Utility..............................................................................................................................17

Configuring The Warranty Utility............................................................................................................................17

Saving The Configuration To The Registry.......................................................................................................18

Saving The Configuration To A File..................................................................................................................18

Retrieving The Warranty Information.....................................................................................................................18

Exporting Service-Tags From Configuration Manager To A CSV File....................................................................19

Copying CSV Results To A Database......................................................................................................................20

Generating Reports.................................................................................................................................................20

Reporting Services Of The Configuration Manager.........................................................................................20

Viewing Reports Using Report Builder.............................................................................................................21

4 Dell Intel vPro AMT Plugin.......................................................................................................23

Software Prerequisites...........................................................................................................................................23

Launching The Dell AMT vPRO Plugin....................................................................................................................23

Database and Password Configuration..................................................................................................................24

USB Provisioning....................................................................................................................................................24

Provisioning Using A USB Device....................................................................................................................24

Client Configuration................................................................................................................................................25

Configuring Power Profile................................................................................................................................25

Configuring The Boot Order.............................................................................................................................25

Configuring BIOS Settings................................................................................................................................26

Setting BIOS Passwords..................................................................................................................................27

Operations..............................................................................................................................................................28

Wipe Client Disk...............................................................................................................................................28

Performing Power Management......................................................................................................................29

Establishing KVM Sessions..............................................................................................................................30

Generating Reports ................................................................................................................................................30

Scheduling Reports..........................................................................................................................................31

Retrieving Reports............................................................................................................................................31

Application Preferences.........................................................................................................................................31

DB and Passwords...........................................................................................................................................31

KVM Setup........................................................................................................................................................32

Logging.............................................................................................................................................................32

Task Queue Setup............................................................................................................................................33

Task Queue.............................................................................................................................................................33

Configuring WinRM .........................................................................................................................................33

5 Troubleshooting.........................................................................................................................35

Authenticode Signature..........................................................................................................................................35

Windows XP Installation Fails................................................................................................................................35

KVM Over Wireless.................................................................................................................................................35

Hardware Inventory Report Memory Speed is reported as Zero...........................................................................36

Max Password Length Change...............................................................................................................................36

KVM Power Control to Boot to OS in S3.................................................................................................................36

Windows XP(x86) OS Deployment Hangs During Installation................................................................................36

Apply Operating System Task Sequence Action Has A Red Bang.........................................................................36

6 Related Reference....................................................................................................................37

Obtaining Technical Assistance.............................................................................................................................37

Contacting Dell.......................................................................................................................................................37

Introduction

This document describes the activities that you can perform with Dell Client Integration Pack for Microsoft System Center 2012 Configuration Manager and Microsoft System Center 2012 SP1 Configuration Manager (DCIP for Configuration Manager.)

NOTE: DCIP 3.1 is not backward compatible with older versions of Microsoft System Center Configuration Manager. It is recommended to use DCIP 2.0 with Configuration Manager 2007.

What Is New

This release of DCIP for Configuration Manager supports the following features:

Feature Description

Remote Wipe Remote-format your client's hard disk.

iAMT 9 The Intel AMT vPro OOB Management supports iAMT 9

Configuration Manager 2012 SP1

Windows 2012 DCIP 3.1 is supported on systems running Windows Server 2012

Windows 8 Deploy Windows 8 on supported client systems

DCIP 3.1 is supported on systems running Configuration Manager 2012 SP1

Key Features And Functionalities

Feature Description

Configuring Windows PreInstallation (PE) environment

Creating and Importing Dell Client Driver Packages

OMCI Integration This feature enables Configuration Manager to use the features available on Dell OpenManage

Client Configuration Toolkit 2.x

This feature enables Configuration Manager to configure and push the customized operating system image on the client system using the features available on DCIP. For more information on configuring the Windows PE environment, see Creating Dell Windows PE Boot Image.

This feature enables Configuration Manager to configure and push the customized driver packages onto the client system. For more information on creating Dell client driver packages, see Creating Dell Client Driver Packages.

Client Instrumentation version 8.x (OMCI) such as remote management applications, accessing managed node information, manage client state, receiving alerts for client events. For more information on OMCI integration, see Importing OMCI.

Dell Client Configuration Toolkit (CCTK) is a packaged software offering that provides BIOS configuration capability to Dell client systems such as OptiPlex, Latitude, and Precision in an operating system present environment. The feature helps configuring the BIOS for Dell client systems using the CCTK Self Contained Executable (SCE) package.

Intel AMT vPro OOB Management

Dell Warranty Information Utility

Distribution points

This is an Out-of-band (OOB) management feature using Intel AMT. It is supported through a standalone application running on the Configuration Manager server. This feature provides the core functionality to manage client systems remotely and automatically regardless of the state of the operating system. For more information on Intel AMT vPro OOB Management, see Intel

vPro OOB Management Extensions.

This feature collects the warranty information of the Dell client computers from the Dell support website and stores them on the Configuration Manager. For more information on the Dell Warranty Information Utility, see

Simplified steps to manage and update the distribution points to push Drivers and other application on to the Client systems in your network.

Dell Warranty Information Utility.

Supported Operating Systems and Dell Devices

For information, on the supported configurations for System Center 2012 Configuration Manager, see technet.microsoft.com/en-us/library/gg682077.

Supported Operating Systems On Client Systems For DCIP

• Windows 8 32-bit

• Windows 8 64-bit

• Windows 8 32-bit Professional

• Windows 8 64-bit Professional

• Windows 7 32-bit Professional

• Windows 7 64-bit Professional

• Windows 7 32-bit Ultimate

• Windows 7 64-bit Ultimate

• Windows Vista 32-bit Business

• Windows Vista 32-bit Ultimate

• Windows XP Professional

• Windows XP x64 Professional

Supported Dell Client Computers

Latitude Series OptiPlex Series Dell Precision Series

Latitude 13 OptiPlex 160 Dell Precision 390

Latitude 2100 OptiPlex 3010 Dell Precision 690

Latitude 2110 OptiPlex 360 Dell Precision M2300

Latitude 2120 OptiPlex 380 Dell Precision M2400

Latitude 5430 OptiPlex 390 Dell Precision M4300

Latitude 5530 OptiPlex 580 Dell Precision M4400

Latitude 6220 OptiPlex 7010 Dell Precision M4500

Latitude 6430 OptiPlex 760 Dell Precision M4600

Latitude 6430ATG OptiPlex 780 Dell Precision M4700

Latitude Series OptiPlex Series Dell Precision Series

Latitude 6430S OptiPlex 9010 Dell Precision M6300

Latitude 6530 OptiPlex 960 Dell Precision M6400

Latitude D530 OptiPlex 970 Dell Precision M6500

Latitude E4200 OptiPlex 980 Dell Precision M6600

Latitude E4300 OptiPlex 990 Dell Precision M6700

Latitude E4310 OptiPlex XE Dell Precision R5400

Latitude E4310 Dell Precision R5500

Latitude E5400 Dell Precision T1500

Latitude E5400 Dell Precision T1600

Latitude E5410 Dell Precision T3400

Latitude E5420 Dell Precision T3500

Latitude E5420m Dell Precision T5400

Latitude E5500 Dell Precision T5500

Latitude E5510 Dell Precision T5600

Latitude E5520 Dell Precision T7400

Latitude E5520m Dell Precision T7500

Latitude E6220 Dell Precision T7600

Latitude E6400

Latitude E6400 ATG

Latitude E6400 XFR

Latitude E6410

Latitude E6410 ATG

Latitude E6420 ATG

Latitude E6420 XFR

Latitude E6500

Latitude E6510

Latitude E6520

Latitude XT

Latitude XT2

Latitude XT2 XFR

Latitude XT3

Latitude Z600

Using DCIP With Configuration Manager

Before you begin using DCIP for Configuration Manager, ensure that the target Dell client systems are auto-discovered and present under All Systems on the Configuration Manager console. For more information on auto-discover through Configuration Manager, see the Microsoft TechNet article at technet.microsoft.com/en-us/library/gg682144.

You can use DCIP for Configuration Manager to perform the following tasks:

• Create Dell Windows PE boot image

• Create Dell client driver packages

• Import Dell client packages

• Create a bare-metal task sequence

Creating Dell Windows PE Boot Image

To create a Dell Windows PE boot image:

1. Download the Dell WinPE Driver CAB file from support.dell.com.

2. Launch the Configuration Manager console.

3. Click Software Library.

4. Expand Overview → Operating Systems .

5. Right-click Boot Images and click Dell Client Integration Pack → Import Dell WinPE Driver Package.

The Dell Client WinPE Boot Image Wizard screen is displayed.

6. Under the Select Boot Images to Modify select the boot images into which you want to insert the drivers.

7. Select the distribution point from the list available under Select the Distribution Points to Distribute Content to distribute the Boot image automatically once it is created.

8. Import the WinPE file:

Using the WinPE drivers cab file

Under Path to WinPE drivers cab file, click Browse and select the Dell Windows PE driver CAB file. Click Open.

If a Dell Windows PE boot image already exists, a message is displayed stating that the image already exists and an overwrite is not possible. Click OK to close the dialog box and select a new version of WinPE Driver CAB file.

Using the WinPE Zip file

Under Select zip file containing WinPE tools (optional):, click Browse and select the ZIP file containing the Dell Windows PE drivers. Click Open.

NOTE: Make sure that the Zip file containing the WinPE tools is no greater than 5 MB.

10. Under Network path (UNC) of the destination directory for the images(s) click Browse to provide a path to store the Dell WinPE boot images.

11. Click OK.

A progress bar displays the import status.

12. Click Close.

A Dell Client Win7PE Boot Image(<CAB version>) x86 boot image is created under Boot Images.

Creating Dell Client Driver Packages

To create Dell client driver packages:

1. Download the operating system CAB file from support.dell.com.

2. Launch Configuration Manager console.

3. Click Software Library.

4. Expand Overview → Operating Systems.

5. Right-click Driver Packages and click Dell Client Integration Pack → Import Client Driver Package.

The Dell Client Driver Import Wizard screen is displayed.

6. Click Browse to select the Dell Driver Pack file (.CAB).

7. Then select the Architecture for creating driver packages.

8. Select the distribution point from the list available under Select the Distribution Points to Distribute Content to distribute the package automatically once it is created.

9. Under Network path (UNC) of the destination directory for the images(s) click Browse to provide a path to store the Dell Driver Packs.

NOTE: For Microsoft Windows XP operating systems, the Storage Driver Package option in the Task Sequence Editor is enabled. Select the appropriate storage driver during Microsoft Windows XP system deployment to avoid a continuous reboot with the following error: 0x0000007B (INACCESSIBLE_BOOT_DEVICE). For more information on the appropriate storage driver selection, see the Dell Tech Center site at delltechcenter.com.

10. Click OK.

The Dell Client Driver Import Wizard progress is displayed. Driver packages are created and stored under the Dell System CAB Driver Packages folder according to the operating systems architecture selected. For example, Vista CAB driver packages are stored under the Dell System CAB Driver Packages folder with the relevant name specifying the operating system, architecture, and the version of the Vista driver CAB file selected.

NOTE: Importing of drivers may take a long time. During this period, the progress bar may not be updated.

11. Click Close to exit the wizard.

CCTK Self-Contained-Executable (SCE) File

CCTK SCE file allows you to:

NOTE: CCTK SCE files are only available in Dell Client Configuration Toolkit Version 2.0 and higher.

• customize configurations

• export a customized configuration to apply the same settings on a target client system

• export both supported and unsupported options

• customize your BIOS configuration

Importing CCTK SCE Packages

To import CCTK SCE packages:

1. Launch the Configuration Manager console.

2. Click Software Library.

3. Expand Overview → Application Management.

4. Right click Packages, then click Dell Client Integration Pack → Import Dell CCTK SCE Package

5. Click Browse and navigate to the location of the CCTK SCE file.

NOTE: The CCTK SCE file is generated by exporting customized settings from the CCTK. For more information, see

Dell Client Configuration Toolkit User’s Guide

6. Select a distribution point from the list available under Select the Distribution Points to Distribute Content to

distribute the package automatically once it is created.

7. Click OK.

If a package already exists on the Configuration Manager, a message is displayed asking if you would like to recreate or continue. If you select No, the process does not recreate the package, otherwise the package is removed from Configuration Manager and a new package is created.

NOTE: If the following error message is displayed Invalid SCE file, then select a valid SCE package in step 5.

8. Click OK.

After the process is complete, a new package is created.

NOTE: To see the details of the newly created package, browse to Packages → Dell Client Packages on the Configuration Manager console. The newly created package is under Dell Client Packages.

9. After the wizard completes, the CCTK SCE Software Package is created under Packages. Associate these

packages with task sequence for pre-OS deployment or use them as software package during post-OS configuration.

on support.dell.com/manuals.

Importing OpenManage Client Instrumentation

To import OMCI:

1. Download the OpenManage Client Instrumentation (OMCI) application from support.dell.com.

2. Launch the Configuration Manager console.

3. Click Software Library.

4. Expand Overview → Application Management.

5. Right click Packages, then click Dell Client Integration Pack → Import Dell OMCI DUP Package.

The Dell OMCI Package Import Wizard screen is displayed.

6. Under Path to OMCI file click Browse navigate to the location where you have downloaded the OMCI application,

select it and click Open.

7. Select a distribution point from the list available under Select the Distribution Points to Distribute Content to

distribute the OMCI package automatically once it is created.

8. Click Ok.

A progress bar is displayed.

9. Click Close.

The OMCI package is installed under Packages.

Managing And Updating Distribution Points

You should update the distribution points before creating a task sequence. To update and manage distribution points:

1. Launch the Configuration Manager console.

2. Click Software Library.

3. Expand Overview → Application Management. → Packages and click Dell Client Deployment.

4. Right-click Client Custom Reboot Script and click Distribute Content.

The Distribute Content Wizard screen is displayed.

5. Click Next and follow the on-screen instructions to distribute content to the distribution points.

6. If the packages were not distribute while they were being created, repeat step 3 and step 4 to ensure that the client system is able to access the packages during an operating system installation.

Creating A Task Sequence

Task sequences are used to capture an operating system image, configure its settings, and deploy the image on a set of Dell client systems. You can create a task sequence in two ways:

• Create a Dell-specific task sequence, which has a set of pre-specified actions, using the Dell Client Deployment template.

• Create a custom task sequence where you can add custom actions to the task sequence.

Creating A Task Sequence Using The Dell Client Deployment Template

To create a task sequence using the Dell Client Deployment template:

1. Launch the Configuration Manager console.

2. Click Software Library.

3. Expand Overview → Operating Systems.

4. Right-click Task Sequences, then click Dell Client Integration Pack → Create Bare Metal Client Deployment Template.

The Create Dell Client Deployment Task Sequence window is displayed.

5. Enter the name of the task sequence in Task Sequence Name field.

6. Under Client Hardware Configuration, select the hardware items that you want to configure in this task sequence.

NOTE: If you select the Configure BIOS check box and a CCTK package has been previously created, then a task sequence template is created while configuring the system BIOS. The CCTK package is selected by default and the command line to run the SCE on the target system is populated automatically. However, if a CCTK package has not been created then a message No CCTK package has been detected. Please import CCTK SCE to be able to change BIOS configuration is displayed. You can still configure the system BIOS but a package will not be selected.

If you do not select the Configure BIOS option, the Configuring your System BIOS option is unavailable.

7. Under Network (Admin) Account, enter the domain administrator account name and password.

8. Under Operating System Installation, select the operating system installation type. The options are:

– Use an OS WIM image

– Scripted OS install

9. Select an operating system package from the Operating system package to use drop-down menu.

10. If deploying Windows XP operating system select sysprep.inf info file from the Package with Sysprep.inf info dropdown menu.

11. Click Create.

A confirmation message is displayed.

Configuring Task Sequence Actions

Select Dell Client Deployment from the Task Sequence Editor, to edit the various actions in the Task Sequence.

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