Dell 13R5P Getting Started Guide

Dell Latitude 5480

Owner's Manual

Regulatory Model: P72G Regulatory Type: P72G001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2017 - 01

Rev. A00

Contents

1 Working on your computer............................................................................................................................. 7

Safety instructions............................................................................................................................................................. 7

Before working inside your computer..............................................................................................................................7

Turning off your computer................................................................................................................................................8

After working inside your computer................................................................................................................................ 8

2 Chassis view..................................................................................................................................................9

System front view..............................................................................................................................................................9

System back view.............................................................................................................................................................10

System side view..............................................................................................................................................................10

System side view...............................................................................................................................................................11

System top view...............................................................................................................................................................12

3 Removing and installing components............................................................................................................13

Recommended tools........................................................................................................................................................ 13

Subscriber Identity Module(SIM) board........................................................................................................................ 13

Installing the Subscriber Identification Module (SIM) card...................................................................................13

Removing the Subscriber Identification Module (SIM) card.................................................................................13

Base cover.........................................................................................................................................................................14

Removing base cover.................................................................................................................................................14

Installing base cover................................................................................................................................................... 14

Battery............................................................................................................................................................................... 15

Removing battery.......................................................................................................................................................15

Installing battery......................................................................................................................................................... 15

Solid State Drive (SSD)................................................................................................................................................... 16

Removing optional M.2 Solid State Drive (SSD)....................................................................................................16

Installing optional M.2 SSD........................................................................................................................................17

Hard drive.......................................................................................................................................................................... 17

Removing hard drive assembly................................................................................................................................. 17

Installing hard drive assembly....................................................................................................................................18

Coin cell battery................................................................................................................................................................18

Removing the coin cell battery................................................................................................................................. 18

Installing coin cell battery.......................................................................................................................................... 19

WLAN card........................................................................................................................................................................19

Removing WLAN card............................................................................................................................................... 19

Installing WLAN card.................................................................................................................................................20

Memory module............................................................................................................................................................... 20

Removing memory module.......................................................................................................................................20

Installing memory module.......................................................................................................................................... 21

Keyboard............................................................................................................................................................................21

Removing keyboard trim............................................................................................................................................21

Installing keyboard trim............................................................................................................................................. 22

Removing keyboard...................................................................................................................................................22

Contents

Installing keyboard..................................................................................................................................................... 23

Heat sink........................................................................................................................................................................... 23

Removing heatsink ................................................................................................................................................... 23

Installing heat sink .....................................................................................................................................................24

System fan........................................................................................................................................................................24

Removing the system fan.........................................................................................................................................24

Installing the system fan........................................................................................................................................... 25

Power connector port.....................................................................................................................................................25

Removing power connector port.............................................................................................................................25

Installing power connector port...............................................................................................................................26

Chassis frame...................................................................................................................................................................26

Removing chassis frame...........................................................................................................................................26

Installing chassis frame..............................................................................................................................................28

System board................................................................................................................................................................... 28

Removing system board........................................................................................................................................... 28

Installing system board...............................................................................................................................................31

Touchpad panel................................................................................................................................................................32

Removing touchpad panel........................................................................................................................................ 32

Installing touchpad panel...........................................................................................................................................32

SmartCard module...........................................................................................................................................................33

Removing smart card reader board.........................................................................................................................33

Installing smart card reader board........................................................................................................................... 34

LED board......................................................................................................................................................................... 34

Removing LED board.................................................................................................................................................34

Installing LED board...................................................................................................................................................35

Speaker............................................................................................................................................................................. 35

Removing speaker..................................................................................................................................................... 35

Installing speaker........................................................................................................................................................36

Display assembly.............................................................................................................................................................. 37

Removing display assembly...................................................................................................................................... 37

Installing display assembly.........................................................................................................................................40

Display bezel......................................................................................................................................................................41

Removing display bezel..............................................................................................................................................41

Installing display bezel................................................................................................................................................ 41

Display hinge cover..........................................................................................................................................................42

Removing display hinge cover..................................................................................................................................42

Installing display hinge cover.................................................................................................................................... 42

Display hinges...................................................................................................................................................................43

Removing display hinge.............................................................................................................................................43

Installing display hinge............................................................................................................................................... 44

Display panel.....................................................................................................................................................................44

Removing display panel.............................................................................................................................................44

Installing display panel............................................................................................................................................... 46

eDP cable.......................................................................................................................................................................... 47

Removing eDP cable..................................................................................................................................................47

Installing eDP cable....................................................................................................................................................47

Camera..............................................................................................................................................................................48

Contents

Removing camera...................................................................................................................................................... 48

Installing camera........................................................................................................................................................ 49

Palm rest...........................................................................................................................................................................49

Removing palm rest...................................................................................................................................................49

Installing palmrest...................................................................................................................................................... 50

4 Technology and components........................................................................................................................51

Power adapter.................................................................................................................................................................. 51

Processors.........................................................................................................................................................................51

Identifying processors in Windows 10......................................................................................................................51

Verifying the processor usage in Task Manager.................................................................................................... 51

Verifying the processor usage in Resource Monitor............................................................................................. 52

Chipsets............................................................................................................................................................................ 52

Intel chipset drivers................................................................................................................................................... 53

Downloading the chipset driver............................................................................................................................... 53

Identifying the chipset in Device Manager on Windows 10..................................................................................53

Graphic options................................................................................................................................................................54

Intel HD Graphics drivers..........................................................................................................................................54

Downloading drivers.................................................................................................................................................. 54

Display options................................................................................................................................................................. 55

Identifying the display adapter.................................................................................................................................55

Changing the screen resolution............................................................................................................................... 55

Rotating the display...................................................................................................................................................55

Adjusting brightness in Windows 10........................................................................................................................56

Cleaning the display...................................................................................................................................................56

Using touch screen in Windows 10..........................................................................................................................56

Connecting to external display devices...................................................................................................................57

Realtek ALC3246 Waves MaxxAudio Pro controller...................................................................................................57

Downloading the audio driver...................................................................................................................................57

Identifying the audio controller in Windows 10.......................................................................................................57

Changing the audio settings.....................................................................................................................................58

WLAN cards..................................................................................................................................................................... 58

Secure Boot screen options.....................................................................................................................................58

Hard drive options........................................................................................................................................................... 59

Identifying the hard drive in Windows 10................................................................................................................59

Identifying the hard drive in the BIOS.....................................................................................................................59

Camera features.............................................................................................................................................................. 59

Identifying the camera in Device Manager on Windows 10................................................................................. 59

Starting the camera...................................................................................................................................................60

Starting the camera application...............................................................................................................................60

Memory features.............................................................................................................................................................. 61

Verifying system memory in Windows 10................................................................................................................61

Verifying system memory in system setup (BIOS)................................................................................................ 61

Testing memory using ePSA.....................................................................................................................................61

Realtek HD audio drivers.................................................................................................................................................62

5 System setup options..................................................................................................................................63

Contents

Boot Sequence.................................................................................................................................................................63

Navigation keys................................................................................................................................................................64

System Setup overview..................................................................................................................................................64

Accessing System Setup................................................................................................................................................ 64

General screen options................................................................................................................................................... 64

System Configuration screen options...........................................................................................................................65

Video screen options....................................................................................................................................................... 67

Security screen options...................................................................................................................................................67

Secure Boot screen options...........................................................................................................................................69

Intel Software Guard Extensions...................................................................................................................................69

Performance screen options.......................................................................................................................................... 70

Power Management screen options............................................................................................................................. 70

POST Behavior screen options...................................................................................................................................... 72

Virtualization support screen options............................................................................................................................73

Wireless screen options...................................................................................................................................................73

Maintenance screen options.......................................................................................................................................... 74

System Log screen options............................................................................................................................................ 74

Updating the BIOS ..........................................................................................................................................................75

System and setup password.......................................................................................................................................... 75

Assigning a system password and setup password.............................................................................................. 75

Deleting or changing an existing system and/or setup password.......................................................................76

6 Technical specifications...............................................................................................................................77

System specifications......................................................................................................................................................77

Processor specifications................................................................................................................................................. 78

Memory specifications.................................................................................................................................................... 78

Storage specifications..................................................................................................................................................... 78

Audio specifications......................................................................................................................................................... 78

Video specifications.........................................................................................................................................................79

Camera specifications..................................................................................................................................................... 79

Communication specifications........................................................................................................................................79

Port and connector specifications.................................................................................................................................80

Contactless smart card specifications..........................................................................................................................80

Display specifications...................................................................................................................................................... 80

Keyboard specifications...................................................................................................................................................81

Touchpad specifications.................................................................................................................................................. 81

Battery specifications......................................................................................................................................................82

AC Adapter specifications.............................................................................................................................................. 82

Physical specifications.....................................................................................................................................................83

Environmental specifications..........................................................................................................................................83

7 Diagnostics.................................................................................................................................................. 84

Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................................................................................. 84

Device status lights......................................................................................................................................................... 85

Battery status lights........................................................................................................................................................ 86

8 Contacting Dell............................................................................................................................................ 87

Contents

Working on your computer

Safety instructions

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface, such as a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

Before working inside your computer

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.

WARNING

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface, such as a connector on the back of the computer.

: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the

Working on your computer 7

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

NOTE: The color of your computer and certain components may appear differently than shown in this document.

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 2 Turn off your computer. 3 If the computer is connected to a docking device (docked), undock it.

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from

the network device.

4 Disconnect all network cables from the computer. 5 Disconnect your computer and all attached devices from their electrical outlets. 6 Close the display and turn the computer upside-down on a flat work surface.

NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.

7 Remove the base cover. 8 Remove the main battery. 9 Turn the computer top-side up. 10 Open the display. 11 Press and hold the power button for few seconds, to ground the system board.

CAUTION

the display.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,

such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

12 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

: To guard against electrical shock, always unplug your computer from the electrical outlet before opening

Turning off your computer

After working inside your computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.

CAUTION

batteries designed for other Dell computers.

Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

2 Connect any telephone or network cables to your computer.

3 Replace the battery. 4 Replace the base cover. 5 Connect your computer and all attached devices to their electrical outlets. 6 Turn on your computer.

: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use

CAUTION

: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

Working on your computer

System front view

Chassis view

Figure 1. Front view

1 Dual array microphone 2 Camera 3 Camera status light 4 Dual array microphone 5 Display 6 Dattery and charge status light

: Latitude 5480 computer also has an optional IR camera module.

NOTE

Chassis view 9

System back view

Figure 2. Back view

1 Network port 2 uSim card slot (optional) 3 HDMI port 4 USB 3.0 port 5 Power connector port

System side view

Figure 3. Left view

1 Type-C connector/DisplayPort or USB 3.0/optional Thunderbolt3 2 USB 3.0 port 3 SD card reader

: Latitude 5480 computer also has an optional Smart card reader.

NOTE

10 Chassis view

System side view

Figure 4. Right view

1 Headset/microphone port 2 USB 3.0 port with PowerShare 3 VGA port 4 Noble wedge lock slot

Chassis view

System top view

Figure 5. Top view

1 Power button 2 Keyboard 3 Palm rest 4 Touchpad

NOTE

: Latitude 5480 computer also has an optional fingerprint reader.

12 Chassis view

Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Small plastic scribe

Subscriber Identity Module(SIM) board

Installing the Subscriber Identification Module (SIM) card

1 Follow the procedure in After working inside your computer. 2 Insert a paperclip or a SIM card removal tool into the pinhole [1]. 3 Pull the SIM card tray to remove it [2]. 4 Place the SIM card on the SIM card tray. 5 Push the SIM card tray into the slot until it clicks into place.

Removing the Subscriber Identification Module (SIM) card

CAUTION

turned off or the network connections are disabled.

1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray. 2 Pull the SIM card tray to remove it. 3 Remove the SIM card from the SIM card tray.

: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is

Removing and installing components 13

4 Push the SIM card tray into the slot until it clicks into place.

Base cover

Removing base cover

1 Follow the procedure in Before working inside your computer. 2 To remove the base cover:

a Loosen the M2.5*6.3 captive screws that secure the base cover to the computer [1]. b Pry the base cover from the edge and lift the base cover away from the computer [2].

NOTE: You may need a plastic scribe to pry the base cover from the edges.

Installing base cover

1 Place the base cover to align with the screw holders on the computer. 2 Tighten the M2.5 captive screws to secure the base cover to the computer. 3 Follow the procedure in After working inside your computer.

Removing and installing components

Battery

Removing battery

1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 To remove the battery:

a Disconnect the battery cable from the connector on the system board [1]. b Unroute the battery cable from the routing channels. c Remove the M2*6 captive screw that secures the battery to the computer [2].

NOTE: 6-cell battery has 2 screws.

d Lift the battery from the computer [3].

Installing battery

1 Insert the battery into the slot on the computer. 2 Route the battery cable through the routing channels. 3 Tighten the M2*6 captive screw to secure the battery to the computer. 4 Connect the battery cable to the connector on the system board. 5 Install the base cover. 6 Follow the procedure in After working inside your computer.

Removing and installing components

Solid State Drive (SSD)

Removing optional M.2 Solid State Drive (SSD)

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

3 To remove the SSD card:

a Remove the SSD bracket from the SSD card.

NOTE: The SSD bracket is shipped along with the SSD card kit.

b Peel the adhesive tape that secures the SSD card [1]. c Remove the M2*3 screw that secures the SSD to the computer [2]. d Slide and lift the SSD from the computer [3].

4 To remove the SSD clip:

a Remove the M2*3 screw that secures the SSD clip to the computer [1]. b Lift the SSD clip away from the computer [2].

Removing and installing components

Installing optional M.2 SSD

1 Insert the SSD clip into the slot on the computer. 2 Tighten the M2*3 screw to secure the SSD clip to the computer. 3 Insert the SSD into the connector on the computer. 4 Place the SSD bracket over the SSD and tighten the M2*3 screw to secure it to the computer. 5 Install the:

a battery b base cover

6 Follow the procedure in After working inside your computer.

Hard drive

Removing hard drive assembly

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

3 To remove the hard drive assembly:

a Disconnect the hard drive cable from the connector on the system board. b Remove the screws that secure the hard drive assembly to the computer.

Removing and installing components

c Lift the hard drive assembly away from the compute.

Installing hard drive assembly

1 Insert the hard drive assembly into the slot on the computer. 2 Tighten the screws to secure the hard drive assembly to the computer. 3 Connect the hard drive cable to the connector on the hard drive and on the system board. 4 Install the:

a battery b base cover

5 Follow the procedures in After working inside your system.

Coin cell battery

Removing the coin cell battery

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

3 To remove the coin cell battery:

a Disconnect the coin cell battery cable from the connector on the system board [1]. b Lift the coin cell battery to release from the adhesive and lift it away from the system board [2].

Removing and installing components

Installing coin cell battery

1 Affix the coin cell battery on the system board. 2 Connect the coin cell battery cable to the connector on the system board. 3 Install the:

a battery b base cover

4 Follow the procedure in After working inside your computer.

WLAN card

Removing WLAN card

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

3 To remove the WLAN card:

a Remove the M2*3 screw that secures the WLAN card to the computer [1]. b Remove the metal bracket that secures the WLAN cables [2]. c Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Lift the WLAN card away from the connector [4].

Removing and installing components

Installing WLAN card

1 Insert the WLAN card into the connector on the system board. 2 Place the metal bracket to secure the WLAN cables. 3 Tighten the M2*3 screw to secure the WLAN card to the computer. 4 Connect the WLAN cables to the connectors on the WLAN card. 5 Install the:

a battery b base cover

6 Follow the procedure in After working inside your computer.

Memory module

Removing memory module

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

3 To remove the memory module:

a Pry the clips securing the memory module until the memory module pops-up [1]. b Lift the memory module away from the connector [2].

Removing and installing components

Installing memory module

1 Insert the memory module on the memory connector until the clips secure the memory module. 2 Install the:

a battery b base cover

3 Follow the procedure in After working inside your computer.

Keyboard

Removing keyboard trim

1 Follow the procedure in Before working inside your computer. 2 Pry the keyboard trim from the edges [1] and lift it away from the computer [2].

NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.

Removing and installing components 21

Installing keyboard trim

1 Place the keyboard trim on the keyboard and press on the edges until it clicks in place. 2 Follow the procedure in After working inside your computer.

Removing keyboard

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery c keyboard trim

3 Lift the latch and disconnect the keyboard cable from the connector.

4 Turn over the computer and open the display. 5 To remove the keyboard:

a Remove the M2*2 screws that secure the keyboard to the computer [1]. b Pry the keyboard from the edge and lift it away from the computer [2].

WARNING

keyboard cable.

22 Removing and installing components

: Make sure you pull the keyboard cable routed under the computer to avoid any damage to the

Installing keyboard

1 Hold the keyboard and route the keyboard cable through the placeholder. 2 Place the keyboard to align with the screw holders on the computer. 3 Tighten the M2*2 screws to secure the keyboard to the computer. 4 Connect the keyboard cable to the connector. 5 Install the:

a keyboard trim b battery c base cover

6 Follow the procedure in After working inside your computer.

Heat sink

Removing heatsink

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

Removing and installing components

3 To remove the heat sink :

a Disconnect the system fan cable from the connector on the system board [1] b Remove the M2*3 screws that secure the heat sink on the system board [2]. c Lift the heat sink away from the system board.

Installing heat sink

1 Place the heat sink on the system board. 2 Tighten the M2*3 screws to secure the heat sink to the computer. 3 Connect the system fan cable to the connector on the system board. 4 Install the:

a battery b base cover

5 Follow the procedure in After working inside your computer.

System fan

Removing the system fan

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery c chassis frame

3 To remove the system fan:

Removing and installing components

a Disconnect the system fan cable from the connector on the system board [1]. b Lift the system fan away from the computer [2].

Installing the system fan

1 Place the system fan into the slot on the computer. 2 Connect the system fan cable to the connector on the system board. 3 Install the:

a chassis frame b battery c base cover

4 Follow the procedure in After working inside your computer.

Power connector port

Removing power connector port

1 Follow the procedure in Before working inside your computer. 2 Remove the:

a base cover b battery

3 To remove the power connector port:

a Remove the M2*3 screw that secures the display cable to the computer [1].

Removing and installing components

b Disconnect the power connector port cable from the connector on the system board [2]. c Remove the M2*3 screw to release the metal bracket that secures the power connector port [3]. d Lift the metal bracket [4]. e Lift the power connector port away from the computer [5].

Installing power connector port

1 Align the power connector port along the grooves on the slot and push it down. 2 Place the metal bracket on the power connector port. 3 Tighten the M2*3 screw to secure the power connector port to the computer 4 Connect the power connector port cable to the connector on the system board. 5 Tighten the M2*3 screw to secure the display cable to the computer. 6 Install the:

a battery b base cover

7 Follow the procedure in After working inside your computer.

Chassis frame

Removing chassis frame

1 Follow the procedure in Before working inside your computer. 2 Remove the:

Removing and installing components

a base cover b battery c WLAN card d SSD card

3 To release the chassis frame:

a Release the WLAN cables from the routing channels [1]. b Lift the latch and disconnect the keyboard cable from the connector [2].

To remove the chassis frame:

a Remove the M2*2, M2*3, and M2*5 screws that secure the chassis frame to the computer [1]. b Lift the chassis frame away from the computer [2].

Removing and installing components

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