Dell 1250c User Manual
Dell™ 1250c Color Printer
User's Guide
www.dell.com | support.dell.com
Contents
Before Beginning .......................................11
A Notes, Notices, and Cautions . . . . . . . . . 13
1 Dell™ 1250c Color Printer User's Guide . 15
2 Finding Information . . . . . . . . . . . . . . . . . 17
3 Product Features . . . . . . . . . . . . . . . . . . . 21
4 About the Printer . . . . . . . . . . . . . . . . . . . 23
Front View . . . . . . . . . . . . . . . . . . . . . . . . 23
Rear View . . . . . . . . . . . . . . . . . . . . . . . . 24
Space Requirements
Operator Panel
Securing the Printer . . . . . . . . . . . . . . . . . . . 26
Ordering Supplies
. . . . . . . . . . . . . . . . . . 25
. . . . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . 27
Setting Up Printer (Printer Setup) ...........29
Contents 1
5 Connecting Your Printer . . . . . . . . . . . . . 31
Connecting Printer to Computer . . . . . . . . . . . . . 31
Turning On the Printer
. . . . . . . . . . . . . . . . . . 32
6 Loading Paper . . . . . . . . . . . . . . . . . . . . . 35
7 Installing Printer Drivers on Computers Running
Windows 41
Inserting the Drivers and Utility CD . . . . . . . . . . . 41
Installing Printer Driver . . . . . . . . . . . . . . . . . 41
For installing host-based printer driver
For installing XML Paper Specification (XPS) printer driver 41
. . . . . . 41
8 Installing Printer Drivers on Computers Running
Macintosh 45
Installing the Drivers and Software . . . . . . . . . . . 45
Adding a Printer on Mac OS X 10.5 or Later Version(s)
Adding a Printer on Mac OS X 10.4.11
Adding a Printer on Mac OS X 10.3.9
. . . . . . . 46
. . . . . . . . 46
45
Using Your Printer .....................................47
9 Print Media Guidelines . . . . . . . . . . . . . . 49
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Paper Characteristics
2 Contents
. . . . . . . . . . . . . . . 49
Recommended Paper . . . . . . . . . . . . . . . 50
Unacceptable Paper . . . . . . . . . . . . . . . . 51
Selecting Paper
Selecting Preprinted Media and Letterhead
. . . . . . . . . . . . . . . . . . 51
. . . . 52
Printing on Letterhead . . . . . . . . . . . . . . . 52
Loading Letterhead
Selecting Pre-Punched Paper
. . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . 53
Envelopes
Labels
. . . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . . . . . . . 55
Storing Print Media . . . . . . . . . . . . . . . . . . . 56
Identifying Print Media and Specifications
Supported Paper Sizes
Supported Paper Types
. . . . . . . . . . . . . . . 56
. . . . . . . . . . . . . . 57
. . . . . . 56
Paper Type Specifications . . . . . . . . . . . . . 58
10 Loading Print Media . . . . . . . . . . . . . . . . 59
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 59
Print Media Dimensions . . . . . . . . . . . . . . . . 59
Loading Print Media
Loading Envelopes
Loading Letterhead
Using the Output Tray Extension
. . . . . . . . . . . . . . . . . . . 59
. . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . 67
11 Operator Panel . . . . . . . . . . . . . . . . . . . . 69
Using the Operator Panel Buttons . . . . . . . . . . . 69
Understanding the Operator Panel Lights
. . . . . . . 71
Contents 3
Common Light Sequences . . . . . . . . . . . . . 71
Warnings . . . . . . . . . . . . . . . . . . . . . . 72
Operator Call Errors
Secondary light sequences
. . . . . . . . . . . . . . . . 73
. . . . . . . . . . . . 75
Fatal Errors . . . . . . . . . . . . . . . . . . . . . 76
Firmware Errors
. . . . . . . . . . . . . . . . . . 76
Printing a Device Settings Page
. . . . . . . . . . . . 77
Resetting Defaults . . . . . . . . . . . . . . . . . . . . 77
12 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Tips for Successful Printing . . . . . . . . . . . . . . . 79
Tips on Storing Print Media
Avoiding Paper Jams
Sending a Job to Print
Canceling a Print Job
. . . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . . . . . . 80
Canceling From the Operator Panel
Canceling a Job From the Computer Running Windows
Manual Duplex Printing (Windows Printer Driver Only)
Printing a Report Page
. . . . . . . . . . . . . . . . . 82
Printing a Printer Settings Page
The Operator Panel
The Tool Box
. . . . . . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . 79
. . . . . . . . . . . . . . . . 79
. . . . . . . . 80
81
. . . . . . . . . . 82
. . . . . . . . . . . . . . . . . 83
80
Printer Settings
. . . . . . . . . . . . . . . . . . . . . 83
Know Your Printer .....................................85
4 Contents
13 Understanding the Tool Box Menus . . . . 87
Printer Settings Report . . . . . . . . . . . . . . . . . 87
Printer Information
Menu Settings
Reports . . . . . . . . . . . . . . . . . . . . . . . 89
Printer Maintenance . . . . . . . . . . . . . . . . . . 90
System Settings
Paper Density . . . . . . . . . . . . . . . . . . . 92
Adjust BTR
Adjust Fuser
Color Registration Adjustment . . . . . . . . . . . 94
Adjust Altitude
Reset Defaults
Non-Dell Toner . . . . . . . . . . . . . . . . . . . 96
BTR Refresh Mode
. . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . . . . 88
. . . . . . . . . . . . . . . . . . 90
. . . . . . . . . . . . . . . . . . . . . 92
. . . . . . . . . . . . . . . . . . . . 93
. . . . . . . . . . . . . . . . . . . 95
. . . . . . . . . . . . . . . . . . . 96
. . . . . . . . . . . . . . . . . 97
Diagnosis
. . . . . . . . . . . . . . . . . . . . . . . . 97
Chart Print
Machine Check
. . . . . . . . . . . . . . . . . . . . . 98
. . . . . . . . . . . . . . . . . . 98
Environment Sensor Info . . . . . . . . . . . . . . 99
Developer Stir Mode
Refresh Mode
Resetting Defaults
. . . . . . . . . . . . . . . . 99
. . . . . . . . . . . . . . . . . . . 100
. . . . . . . . . . . . . . . . . . . . 100
14 Understanding Your Printer Software . . 103
Windows
®
. . . . . . . . . . . . . . . . . . . . . . . . 103
Printer Status Window
Status Monitor Console
Dell Supplies Management System
Software Update
. . . . . . . . . . . . . . . 103
. . . . . . . . . . . . . . 103
. . . . . . . . 103
. . . . . . . . . . . . . . . . . . 104
Contents 5
Quick Launch Utility . . . . . . . . . . . . . . . . 104
User Setup Disk Creating Tool . . . . . . . . . . . 105
Macintosh
®
. . . . . . . . . . . . . . . . . . . . . . . 106
Status Monitor Widget
. . . . . . . . . . . . . . . 106
15 Specifications . . . . . . . . . . . . . . . . . . . . 111
Operating System Compatibility . . . . . . . . . . . . 111
Power Supply
. . . . . . . . . . . . . . . . . . . . . . 111
Dimensions . . . . . . . . . . . . . . . . . . . . . . . 112
Memory
. . . . . . . . . . . . . . . . . . . . . . . . . 112
Page Description Language (PDL)/Emulation, Operating System, and
Interface
Environment
Cables
. . . . . . . . . . . . . . . . . . . . . . . . . 112
. . . . . . . . . . . . . . . . . . . . . . . 112
. . . . . . . . . . . . . . . . . . . . . . . . . . 113
Maintaining Your Printer .......................115
16 Maintaining Your Printer . . . . . . . . . . . . 117
6 Contents
Conserving Supplies . . . . . . . . . . . . . . . . . . . 117
Storing Print Media . . . . . . . . . . . . . . . . . . . 117
Storing Consumables
Replacing Toner Cartridges
Removing the Toner Cartridges
Installing a Toner Cartridge
. . . . . . . . . . . . . . . . . . 118
. . . . . . . . . . . . . . . 118
. . . . . . . . . . 119
. . . . . . . . . . . . 120
Cleaning Inside the Printer . . . . . . . . . . . . . . . 122
Cleaning the Color Toner Density (CTD) Sensor
Adjusting Color Registration
Performing Auto Correct
. . . . . . . . . . . . . . 126
. . . . . . . . . . . . . . 127
Printing the Color Registration Chart
Determining Values
. . . . . . . . . . . . . . . . 128
. . . . 125
. . . . . . . 127
Entering Values . . . . . . . . . . . . . . . . . . . 129
17 Clearing Jams . . . . . . . . . . . . . . . . . . . . 131
Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . 131
Identifying the Location of Paper Jams
Clearing Paper Jams From the Front of the Printer
. . . . . . . . . 132
. . . 133
Clearing Paper Jams From the Back of the Printer . . . 134
Clearing Paper Jams From the Output Tray
. . . . . . . 136
Troubleshooting .......................................139
18 Troubleshooting . . . . . . . . . . . . . . . . . . 141
Basic Printer Problems . . . . . . . . . . . . . . . . . 141
Display Problems
Printing Problems
Print Quality Problems
The output is too light
Toner smears or print comes off/Stain on back side
. . . . . . . . . . . . . . . . . . . . 141
. . . . . . . . . . . . . . . . . . . . 142
. . . . . . . . . . . . . . . . . 143
. . . . . . . . . . . . . . . 143
144
Contents 7
Random spots/Blurred images . . . . . . . . . . . 145
The entire output is blank . . . . . . . . . . . . . 146
Streaks appear on the output
Pitched color dots
. . . . . . . . . . . . . . . . . 147
. . . . . . . . . . . 147
Vertical blanks . . . . . . . . . . . . . . . . . . . 147
Mottle
. . . . . . . . . . . . . . . . . . . . . . . . 148
Ghosting
. . . . . . . . . . . . . . . . . . . . . . 148
Fog . . . . . . . . . . . . . . . . . . . . . . . . . 150
Bead-Carry-Out (BCO)
Auger mark
. . . . . . . . . . . . . . . . . . . . . 151
. . . . . . . . . . . . . . . 150
Wrinkled/Stained paper . . . . . . . . . . . . . . 152
The top margins is incorrect
Color registration is out of alignment
. . . . . . . . . . . . 153
. . . . . . . 154
Protrudent / Bumpy paper . . . . . . . . . . . . . 155
Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Jam
Misfeed jam
. . . . . . . . . . . . . . . . . . . . 158
Multi-feed jam . . . . . . . . . . . . . . . . . . . 159
Other Problems . . . . . . . . . . . . . . . . . . . . . 160
Contacting Service
. . . . . . . . . . . . . . . . . . . 160
Appendix ...................................................161
B Appendix . . . . . . . . . . . . . . . . . . . . . . . . 163
Dell Technical Support Policy . . . . . . . . . . . . . . 163
Online Services
Warranty and Return Policy
Recycling Information
8 Contents
. . . . . . . . . . . . . . . . . . . 163
. . . . . . . . . . . . . . . 164
. . . . . . . . . . . . . . . 164
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 164
Contents 9
10 Contents
Before Beginning
11
12
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Dell
, the
DELL
Trademarks used in this text:
Windows, Windows Server,
Microsoft Corporation in the United States and/or other countries.
XML Paper Specification (XPS)
Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such
intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;
product includes software developed by Eric Young (eay@mincom.oz.au);
2003, Dr Brian Gladman, Worcester, UK. All rights reserved. This product uses published AES
software provided by Dr Brian Gladman under BSD licensing terms;
1988-1997 Sam Leffler and Copyright
: Copyright© 1998-2004 Marti Maria.
cms)
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
The printer software uses some of the codes defined by the Independent JPEG Group.
and
Windows Vista
: This product may incorporate intellectual property owned by
logo are trademarks of Dell Inc.;
are either trademarks or registered trademarks of
©
1991-1997 Silicon Graphics, Inc.;
TIFF (libtiff)
Microsoft
AES
: Copyright©
ICC Profile (Little
,
DES
: This
: Copyright©
____________________
Notes, Notices, and Cautions 13
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication
or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii)
of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in
applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
September 2010 Rev. A00
14 Notes, Notices, and Cautions
1
Dell™ 1250c Color Printer User's Guide
Click the links to the left for information on the features, options, and
operation of your printer. For information on other documentation included
with your printer, see
To order replacement toner cartridges or supplies from Dell:
1
Double-click the icon on your desktop.
If you cannot find the icon on your desktop, follow the procedure below.
a
Navigate to
where
b
Click the file
c
Click
d
Choose
Desktop(create shortcut)
2
Visit the Dell Printer Supplies website at
Dell printer supplies by phone.
For best service, have your Dell printer Service Tag ready.
"Finding Information
x:\abc\Dell Printers\Additional Color Software\Reorder
x:\abc
is the location where the printer software is installed.
DLRMM.EXE
File
on the toolbar.
Send To
from the drop-down menu, and then click
on the submenu that appears.
" on page17.
.
www.dell.com/supplies
, or order
,
To locate the Service Tag of your printer, see "Express Service Code and
Service Tag" on page19.
Dell™ 1250c Color Printer User's Guide 15
16 Dell™ 1250c Color Printer User's Guide
Finding Information
NOTE: The USB cable is not shipped with your printer.
What are you looking for? Find it here
• Drivers for my printer
User's Guide
•My
Drivers and Utilities
The
Drivers and Utilities
documentation, and drivers for your printer. You can
use the CD to install/re-install drivers or access your
setup video and documentation.
2
CD
CD contains setup video,
• How to use my printer
Readme files may be included on your CD to provide
last-minute updates about technical changes to your
printer or advanced technical reference material for
experienced users or technicians.
Quick Reference Guide
Finding Information 17
What are you looking for? Find it here
• Safety information
•Warranty information
Product Information Guide
CAUTION: Read and follow all safety instructions in
your
Product Information Guide
operating your printer.
How to set up my printer
Setup diagram
prior to setting up and
Troubleshooting "Troubleshooting" on page 141
18 Finding Information
What are you looking for? Find it here
Service Tag Express Service Code
xxxxxxx 000 000 000 00
Express Service Code and
Service Tag
The Express Service Code and Service Tag are located
inside the side door of your printer.
• Latest drivers for my printer
Go to support.dell.com
• Answers to technical service
and support questions
• Documentation for my
printer
support.dell.com provides several online tools,
including:
• Solutions — Troubleshooting hints and tips,
articles from technicians, and online courses
• Upgrades — Upgrade information for
components, such as printer driver
• Customer Care — Contact information, order
status, warranty, and repair information
•Downloads — Drivers
• Manuals — Printer documentation and product
specifications
Go to support.dell.com. Select your region, and fill in
the requested details to access help tools and
information.
Finding Information 19
20 Finding Information
Product Features
This chapter describes the product features and indicates their links.
3
2-Sided (Manual Duplex Print)
Manual Duplex Print is to print two or
more pages on the front and back side of
a single sheet of paper manually. This
feature allows you to reduce the paper
consumption.
For more information, see "Manual
Duplex Printing (Windows Printer
Driver Only)" on page81.
Multiple Up in the Layout tab (N-up Print)
N-up Print enables you to print multiple
pages on a single sheet of paper. This
feature allows you to reduce the paper
consumption.
For more information, see the printer
driver's help.
Product Features 21
22 Product Features
About the Printer
1
6 57101112 9 8
423
This chapter provides an overview of your Dell™ 1250c Color Printer.
Front View
4
1 Operator Panel 2 Output Tray
3 Output Tray Extension 4 Print Head Cleaning Rod
5 Toner Ac c e s s Co v er 6 Power Switch
7 Pap er Width Guid es 8 Multipurpose Feeder (MPF)
9 Front Cover 10 Length Guide
11 MPF Extension 12 Paper Cover
About the Printer 23
Rear View
1
2
10
9
8
7
6
5
1 Wall Jack Connector 2 Rear Cover Release Handle
3 USB Port 4 Security Slot
5 Rear Cover 6 Transfer Roller
7 Paper Chute 8 Paper Feed Roller
9 Tra n s fer B e lt 10 Fuser Release Lever
3
4
24 About the Printer
Space Requirements
69 mm/2.7 inches
225 mm/
8.9 inches
300 mm/11.8 inches
329.5 mm/13 inches
307 mm/12.1 inches
394 mm/
15.5 inches
295.5 mm/
11.6 inches
100 mm/
3.9 inches
Place the printer at a location such that there is adequate space for using the
printer feeder and covers.
To avoid irregular screen image or malfunctioning of your printer, avoid
placing the printer in direct sunlight with the front cover opened.
About the Printer 25
Operator Panel
For more information on the operator panel, see "Operator Panel" on page69.
Securing the Printer
To protect your printer from theft, you can use the optional Kensington lock.
Attach the Kensington lock to the security slot on your printer.
Security slot
For details, see the operating instructions supplied with the Kensington lock.
26 About the Printer
Ordering Supplies
Service Tag Express Service Code
xxxxxxx 000 000 000 00
You can order consumables from Dell on the Internet when using a networked
printer. Enter the IP address of your printer in your web browser, launch the
Dell Printer Configuration Web Tool, and click the Order Supplies at: to
order toner for your printer.
You can also order toner cartridges by the following method:
1
Click
Start All Programs Dell Printers Additional Color Laser
Software
The
Dell Supplies Management System
2
Select your printer from the
3
If ordering from the web:
a
Select a web address from the
b
Click the
The
Dell Supplies Management System
Visit Dell Printer supplies ordering web site
Dell 1250c Color Printer - Dell Supplies Management System
screen appears.
c
Enter the Service Tag, and then click OK.
The Service Tag is located inside the toner access cover of your printer.
Dell supplies web site appears.
window appears.
Select Printer Model
Select Reorder URL
.
list.
list.
.
About the Printer 27
If you order by phone, call the number that appears in the Order by Phone
section.
28 About the Printer
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