Risk of injury and damage to equipment. Attention must be
paid to the warnings on safety of persons and equipment.
Specific information
Information must be kept in mind to maintain comfort.
1.2General
Congratulations on your choice of a high quality product. We
strongly advise you to read the following instructions in order to
guarantee the optimal operation of your appliance. We are sure
that it will be entirely to your satisfaction and will meet with all
of your expectations.
`Keep these instructions in a safe place close to the appliance.
`For a proper operating of the boiler, follow carefully the
instructions.
Reference
Z
Refer to another manual or other pages in this instruction
manual.
DHW: Domestic hot water
`The manufacturer is not liable for any improper use of the
appliance or failure to maintain or install the unit correctly (the
user shall take care to ensure that the system is installed by a
qualified fitter).
`In the interest of customers, De Dietrich Thermique SAS are
continuously endeavouring to make improvements in product
quality. All the specifications stated in this document are
therefore subject to change without notice.
`Get your fitter to explain your installation to you.
15/12/08 - 300011852-001-CDTG 330
3
Page 4
2. Safety instructions and recommendations
2Safety instructions and recommendations
2.1Safety instructions
Fire hazard
Do not stock products of an inflammable nature close to
the appliance.
If you smell gas, do not use a naked flame, do not smoke,
do not operate electrical contacts or switches (doorbell,
lights, motor, lift, etc.).
1.Cut the gas supply
2.Open the windows
3.Extinguish all flames
4.Evacuate the premises
5.Contact a qualified professional
6.Inform the gas supplier
Risk of intoxication
Do not obstruct the air inlets in the room (even partially).
If you smell flue gases
1.Switch the appliance off
2.Open the windows
3.Evacuate the premises
4.Contact a qualified professional
Risk of being burnt
Avoid direct contact with the flame viewport.
Depending on the settings of the appliance:
- The temperature of the flue gas conduits may exceed 60°C
- The temperature of the radiators may reach 95°C
- The temperature of the domestic hot water may reach 65°C
Risk of damage
Do not stock chloride or fluoride compounds close to the
appliance.
Install the appliance in frost-free premises.
Do not neglect to service the appliance: Contact a qualified
professional or take out a maintenance contract for the annual
servicing of the appliance.
2.2Recommendations
Only qualified professionals are authorised to work on the
appliance and the instalation.
Before any work, switch off the mains supply to the
appliance.
Check regularly that the installation contains water and is
pressurised.
Keep the appliance accessible at all times.
Avoid draining the installation.
The appliance should be on Summer or Antrifreeze mode rather than
switched off to guarantee the following functions:
- Antifreeze protection
- Protection against corrosion on domestic hot water tanks fitted
with a titanium anode
4
DTG 33015/12/08 - 300011852-001-C
Page 5
3Description
3. Description
11
A
1. Control panel
2. Safety box
3. Multivalve gas unit (Safety valve + Main valve + Filter +
11. Maximum gas pressure switch with manual reset (Only on the
300-mbar version)
15/12/08 - 300011852-001-CDTG 330
5
Page 6
4. Operating the appliance
4Operating the appliance
4.1Control panel
4.1.1Control panel B3
1. General ON (1) / OFF (0) switch
2. Burner alarm indicator + Reset button
This light comes on when the safety control box is in safety
lockout (out of order).
3. Switch TEST-STB/
: Heating and domestic hot water are in operation
.
: Only domestic hot water is in operation
%
Position TEST-STB: Temporary action to test the safety
thermostat
4. Safety thermostat with manual reset
Set at 110° C
5. Timed circuit breaker (4 A)
6. Pump shutdown switch
7. Electronic thermostat (30 to 90 °C)
8. "Heating" on light
9. Location for flue gas thermometer (optional)
10. Switch for selecting the number of burner stages
(2-stage boilers)
11. Digital display
-Light 8 lit: Boiler temperature display
-Light
13
lit: Domestic hot water display
./%
When preparing domestic hot water
12. Electronic thermostat (10 to 80 °C)
13. "Domestic hot water" on light
14. Location for hour run meter (Option)
6
DTG 33015/12/08 - 300011852-001-C
Page 7
4.1.2Control panel DIEMATIC-m3
Electromechanical components
4. Operating the appliance
1. General ON (1) / OFF (0) switch
2. Burner alarm indicator + Reset button
This light comes on when the safety control box is in safety
lockout (out of order).
3. Switch AUTO/
/TEST-STB
!
AUTO: Automatic control
: Manual control
!
TEST-STB: Temporary action to test the safety thermostat
4. Safety thermostat with manual reset
Set at 110° C
5. Timed circuit breaker (4 A)
Display
3456
2
024681012141618202224
1
1Text and numerical display
2Graphic display bar for the programme in circuit A, B or C
Light area: Reduced temperature heating period or tank load
3
disabled
Dark area: Comfort temperature heating period or tank load
4
enabled
5Flashing cursor showing the current time
Number display (current time, adjusted values, parameters,
6
etc.)
7Number of the boiler for which the parameters are displayed
The arrows flash when setting values can be modified using
8
the + and - keys
9Circuit operation symbols
Opening the 3-way valve
>
Closing the 3-way valve
=
SUNDAY
6. Pump shutdown switch
7. Boiler thermostat (30 to 90 °C)
8. Boiler thermometer
9. Switch for selecting the number of burner stages
(2-stage boilers)
10. Connector USB
14. "Boiler" heat curve
15. Flap
16. Display
7
8
A
BC
91011
Arrows indicating the chosen time programme (P1, P2, P3 or
10
P4) for the circuit displayed, A, B, C, or the activation of the
manual summer mode
Symbols indicating that the following inputs/outputs are
11
active
DHW load pump on
Summer mode (Automatic / Manual)
#
Burner on
D
`Operation with modulating burner
Not used
`Operation with 2-stage burner
D Burner on with 1 stage
Burner on with 2 stages
Y
Displayed circuit pump on
:
A B CName of the circuit displayed
15/12/08 - 300011852-001-CDTG 330
7
Page 8
4. Operating the appliance
4.1.3Control panel K3
1. General ON (1) / OFF (0) switch
2. Burner alarm indicator + Reset button
This light comes on when the safety control box is in safety
lockout (out of order).
3. Switch AUTO/
AUTO: This position enables automatic operation of the
installation in accordance with DIEMATIC-m 3 regulation
controls.
: The boiler no longer takes orders from the DIEMATIC-m 3
!
regulation into account. The boiler is regulated by the boiler
thermostat(s).
TEST-STB: Temporary action to test the safety thermostat
/TEST-STB
!
4.2Changing the settings
4.2.1Control panel B3
Heating temperature setting: Set the boiler thermostat to the
desired setting.
Setting the domestic hot water temperature: Set the DHW
thermostat to the desired setting.
4. Safety thermostat with manual reset
Set at 110° C
5. Timed circuit breaker (4 A)
6. Pump shutdown switch
7. Boiler thermostat (30 to 90 °C)
8. Boiler thermometer
9. Switch for selecting the number of burner stages
(2-stage boilers)
10. Connector USB
8
DTG 33015/12/08 - 300011852-001-C
Page 9
4. Operating the appliance
4.2.2Control panel DIEMATIC-m3
Keys accessible when the flap is closed Keys accessible when the flap is open
Adjustment keys
MODE Various operating modes can be selected by successively
pressing key MODE:
`AUTOMATIQUE
`DAY 7/7: Forced operation at permanent Day temperature
`DAY (Until midnight): Forced operation at temporary Day
temperature
`NIGHT 7/7: Forced operation at permanent Night
temperature
`NIGHT (Until midnight): Forced operation at temporary
Night temperature
`DAYS ANTIFREEZ: Antifreeze mode for the number of
days set
`ANTIFREEZ 7/7: Permanent antifreeze mode
Restart key for a DHW calorifier load
`AUTOMATIQUE
`DHW: Restarts DHW load until midnight
`DHW 7/7: DHW load is forced permanently
After a few seconds, the display disappears but the mode is
activated.
Display key for the various counters (number of burner start-ups,
+
number of burner operating hours, etc.)
Adjustment keys
%O
$P
STANDARD
S
J
I
*
#
K
M
Enter (per 1/2 hour) the comfort temperature period or
tank load enabled (dark area).
Enter (per 1/2 hour) the reduced temperature period or
tank load disabled (light area).
Simultaneously pressing the 2 keys,
, resets all of the time programmes.
$P
Return key
Page scrolling
Line scrolling
Scroll of boilers connected
Manual "Summer" shutdown key. The heating is
switched off and DHW production is ensured.
Fitter settings access key
DO NOT USE
%O
and
Set temperatures Day (Heating / DHW / Pool)
2%
Set temperatures Night (Heating / DHW)
2$
Access key to the slave boilers (Panel K3) in a cascade
*
(
)
+/-
If using only one boiler, this key is inactive.
Setting the gradients for circuits A, B and C
Setting the parallel offsets DECAL.// DEP.A, DECAL.// DEP.B or
DECAL.// DEP.C for the heating curves on circuits A, B or C.
If the Day setting for one of the circuits, A, B or C, is above 30°C,
you no longer have access parallel offset on this circuit.
Adjustment keys
15/12/08 - 300011852-001-CDTG 330
9
Page 10
4. Operating the appliance
4.2.3Control panel K3
Heating temperature setting: Set the boiler thermostat to the
desired setting.
4.3Stopping the boiler
- Set the On/Off switch to 0.
- Close the gas valve
Control panel DIEMATIC-m3
The panel must always be supplied with 230V voltage:
4.3.1Precautions to take if there is a danger of frost
Heating circuit:
Use a correctly dosed antifreeze to prevent the heating water
freezing. If this cannot be done, drain the system completely. In all
cases, consult the fitter.
4.4Commissioning the boiler
Initial commissioning must be done by a qualified
professional.
1. Check the water pressure in the installation. Top up with more
water if necessary.
2. Open the gas valve.
Make all other settings on the master boiler fitted with a DIEMATIC-m3 control panel
Press the
- to ensure the anti-grip of the heating pump,
- to ensure Titan Active System® operation when a titanium anode
is protecting the DHW tank.
Use the mode:
- "summer" to shut down the heating.
- "antifreeze" to shut down the boiler if you are to be absent.
Domestic hot water circuit:
Drain the domestic water tank and pipes.
Only for control panel DIEMATIC-m3:
When the boiler is switched on, the tank exchanger is purged
for one minute if a tank is connected and its temperature is
lower than 25°C.
If disgassing has already taken place, press the MODE key to
suspend disgassing.
*
key.
3. Make the settings on the control panel:
`Control panel B3:
- Turn the switch
- Turn the pump shutdown switch to
- Set the boiler thermostat to the desired setting.
- When preparing domestic hot water: Set the DHW thermostat to
the desired setting. Setting 6 (approx 60) recommended.
`Control panel DIEMATIC-m3:
- Turn the
- Turn the pump shutdown switch to
- Set the boiler thermostat to maximum (between 7½ and 9).
`Control panel K3 (Slave boiler in cascade with a DIEMATIC-
m3 boiler):
-Set switch
4. Turn the burner switch to 2 (2 stage version)
5. Check that the safety thermostat has not triggered. Remove the
safety thermostat hood and press the reset button with a
screwdriver.
6. Set the On/Off switch to 1.
TEST-STB/./% to ..
AUTO / ! / TEST STB
AUTO
/ ! /
TEST STB
9
switch to
9
to the
AUTO
AUTO
.
position.
Only for control panel DIEMATIC-m3:
On commissioning, it is necessary to select the desired
language with the + and - keys and confirm with the MODE key.
10
DTG 33015/12/08 - 300011852-001-C
Page 11
5Checking and maintenance
5. Checking and maintenance
Make the following checks at least 1 time a year:
- Safety devices
- Water level
- Checking burner safety
- Checking the safety thermostat
- Checking the downdraught thermostat
6Troubleshooting
6.1Rating plate
Before informing the fitter of a fault, make a note of the following
information:
Type of gas used
Boiler type
Date of manufacture
Year (08 = 2008, 09 = 2009, ...)
Week
Serial no. of the appliance
This information can be found on the rating plate stuck to the
front plate of the boiler.
Carry out the following maintenance at least 1 time a year:
- Cleaning main burner and ignition burner
- Cleaning of the heating body
- Cleaning painted surfaces
- Cleaning the gas filter
XX-XX
15/12/08 - 300011852-001-CDTG 330
11
Page 12
5. Checking and maintenance
6.2Error messages
6.2.1Control panel B3
MessageFaultsProbable causesAction
AL 50Boiler sensor
AL 52Domestic hot water sensor The sensor is cut
AL td
Titanium anode
AL tc
The sensor circuit has been broken or
short circuited.
The titanium anode is on an open
circuit or the tank is empty.
A short circuit has occurred on the
titanium anode or connection
reversed.
6.2.2Control panel DIEMATIC-m3
MessageProbable causesAction
SHOW REM. CTRL
REVISIONBoiler service required.Advise the installer.
DISGAS
AUX1.SENS.FAIL
AUX2.SENS.FAIL
UNIV.SENS.FAIL
DHW 2 S. FAIL
BOILER S.FAIL.
OUTSI. S.FAIL.
DHW S. FAILURE
OUTL S.A FAIL.
OUTL S.B FAIL.
OUTL S.C FAIL.
ROOM S.A FAIL.
ROOM S.B FAIL.
ROOM S.C FAIL.
SMOKE S. FAIL.
SWIM.P.A S.FAIL
SWIM.P.B. S.FAIL
SWIM.P.C. S.FAIL
SOLAR S. FAIL
ST.TANK S.FAIL
The message SHOW REM.CTRL indicates the
presence of an override on a remote control.
When connecting voltage, if the hot water tank
temperature is below 25 ºC, the boiler carries out a
domestic water exchanger purge cycle.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
The sensor circuit has been broken or short
circuited.
To cancel the overrides on all remote controls, press the AUTO key for 5
seconds.
Wait 1 minute.
Advise the installer.
If the boiler sensor fails, the burner is controlled by the boiler thermostat and
the heating and DHW circuits operate normally.
Advise the installer.
The boiler setting is equal to BOILER MAX. but can be limited by the boiler
thermostat to a lower value.
- The valve setting is no longer ensured but monitoring the maximum
temperature of the circuit after the valve is ensured.
- Valves may be manually operated.
- Reheating the domestic hot water remains ensured.
Advise the installer.
To ensure domestic hot water production, set the switch AUTO/
STB to
!
Advise the installer.
The circuit concerned goes from automatic to manual mode: The pump
operates.
Advise the installer.
The circuit concerned operates without any influence from the room sensor.
Advise the installer.
This failure has no impact on the operating modes.
Advise the installer.
Pool reheating is independent of its temperature.
Advise the installer.
Reheating domestic hot water using the solar panel is no longer ensured.
Advise the installer.
The hot water storage tank reheating operation is no longer assured.
Advise the installer.
The installation is stopped.
Advise the installer.
The installation continues to operate but domestic hot
water heating is no longer covered.
Advise the installer.
Production of domestic hot water is stopped. This may be
reactivated for 24 hours by disconnecting and
reconnecting the power supply to the boiler.
Advise the installer.
.
!
/TEST-
12
DTG 33015/12/08 - 300011852-001-C
Page 13
MessageProbable causesAction
Domestic hot water production is shut down and can be restarted using key
TA-S SHORT-CIRThe Titan Active System® is short-circuited.
TA-S DISCONNECThe Titan Active System® is on an open circuit.
TA-S FAILUREInternal problem.
The last ten failures are memorised in the paragraph #DEF.
HISTORY
. The tank is no longer protected.
Advise the installer.
Domestic hot water production is shut down and can be restarted using key
. The tank is no longer protected.
Advise the installer.
Switch off the current.
Advise the installer.
6.2.3Control panel K3
No error messages displayed. See DIEMATIC-m3 control panel
display.
6.3Incidents and solutions
5. Checking and maintenance
The burner is not working:
- Check the boiler thermostat settings.
- Shutdown by the safety thermostat due to accidental overheating
Check that the safety thermostat has not triggered. To restart the
boiler, reset the safety thermostat. Remove the safety thermostat
hood and press the reset button with a screwdriver. Carry out the
start-up operations again. Call your fitter.
- Check the circuit breaker
- The safety control box is malfunctioning (Error warning light
illuminated)
Press the resetting button of the burner. Call your fitter.
The burner is operating but the radiators are cold:
- Bleed the radiators.
- Top up the primary circuit with water.
If it is often necessary to top up the installation with water, contact
your fitter.
- Check that the heating pump is operating correctly.
- Check the position of the 3 position switch.
Control panel B3: TEST-STB/
Control panel DIEMATIC-m3: AUTO/
Control panel K3: AUTO/
- Do not cover the radiators. Do not hang curtains in front of the
radiators.
- Insulate pipes to prevent thermal losses and condensation.
- Do not obstruct aeration grates (even partially). They help to
reduce humidity in the home. The more humid a home, the more
heating it consumes.
- Turn heating off when airing a room (5 minutes a day is sufficient)
Avoid deregulating the thermostat. Place the start/stop switch on
Off.
- Do not shut down heating completely if you are absent. Lower the
thermostat by 3-4°C.
- Use the sun's heat as much as possible.
- Take showers rather than baths. Use a water-saving shower head.
14
DTG 33015/12/08 - 300011852-001-C
Page 15
Warranty
7. Technical characteristics
You have just purchased one of our appliances and we thank you
for the trust you have placed in our products.
Please note that your appliance will provide good service for a
longer period of time if it is regularly checked and maintained.
Your fitter and our customer support network are at your disposal
at all times.
Warranty terms
Starting from the purchase date shown on the original fitter's
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the
appliance or failure to maintain or install the unit correctly (the
user shall take care to ensure that the system is installed by a
qualified fitter).
In particular, the manufacturer shall not be held responsible for
any damage, loss or injury caused by installations which do not
comply with the following:
- applicable local laws and regulations
- specific requirements relating to the installation, such as
national and/or local regulations
- the manufacturer's instructions, in particular those relating to
the regular maintenance of the unit
- the rules of the profession
France
The preceding dispositions are not exclusive of benefits for the
purchaser of the legal guarantee as stated in Civil Code articles
1641 to 1648.
Belgium
The preceding dispositions about the contractual guarantee are
not exclusive of profit if the need arises for the purchaser in
Belgium of the applicable legal dispositions on hidden defects.
Switzerland
The application of the warranty is subject to the terms and
conditions of sale, delivery and warranty of the company
marketing our products.
Poland
Warranty conditions are included in the warranty card.
Other countries
The above provisions do not restrict the benefit of the legal laws
regarding hidden defects applicable in the buyer's country.
The warranty is limited to the exchange or repair of such parts as
have been recognised to be faulty by our technical department
and does not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts
damaged by normal wear and tear, negligence, repairs by
unqualified parties, faulty or insufficient monitoring and
maintenance, faulty power supply or the use of unsuitable fuel.
Sub-assemblies such as motors, pumps, electric valves etc. are
guaranteed only if they have never been dismantled.
15/12/08 - 300011852-001-CDTG 330
15
Page 16
FR
DE DIETRICH THERMIQUE S.A.S.
www.dedietrich-thermique.fr
Direction des Ventes France
57, rue de la Gare
F- 67580 MERTZWILLER
+33 (0)3 88 80 27 00
+33 (0)3 88 80 27 99
DE
BE
CN
DE DIETRICH REMEHA GmbH
www.dedietrich-remeha.de
Rheiner Strasse 151
D- 48282 EMSDETTEN
+49 (0)25 72 / 23-5
+49 (0)25 72 / 23-102
info@dedietrich.de
VAN MARCKE
www.vanmarcke.be
Weggevoerdenlaan 5
B- 8500 KORTRIJK
+32 (0)56/23 75 11
DE DIETRICH
www.dedietrich-heating.com
Room 512, Tower A, Kelun Building
12A Guanghua Rd, Chaoyang District
All technical and technological information contained in these technical instructions, as well as any
drawings and technical descriptions supplied, remain our property and shall not be multiplied
without our prior consent in writing.
Subject to alterations.
15/12/08
AD001NU-AB
DE DIETRICH THERMIQUE
57, rue de la Gare F- 67580 MERTZWILLER - BP 30
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