Daikin EHBH04E*6V, EHBH08E*6V, EHBH08E*9W, EHBX04E*6V, EHBX08E*6V Operation manuals

Operation manual

Daikin Altherma 3 R F+W

EHBH04E*6V
EHBH08E*6V
EHBH08E*9W

EHBX04E*6V
EHBX08E*6V
EHBX08E*9W

EHVH04S(U)18E*6V
EHVH04S(U)23E*6V

EHVH08S(U)18E*6V
EHVH08S(U)23E*6V
EHVH08S18E*9W
EHVH08S23E*9W

EHVX04S18E*3V
EHVX04S18E*6V
EHVX04S23E*3V
EHVX04S23E*6V

EHVX08S18E*6V
EHVX08S23E*6V
EHVX08S18E*9W
EHVX08S23E*9W

Operation manual

Daikin Altherma 3 R F+W

English

Table of contents

4

Space heating/cooling

Operation range

4.3

Table of contents

1 About this document 2

2 User safety instructions 2

2.1 General...................................................................................... 3

2.2 Instructions for safe operation ................................................... 3

3 About the system 4

3.1 Components in a typical system layout ..................................... 4

4 Operation 4

4.1 User interface: Overview ........................................................... 4

4.2 Possible screens: Overview ...................................................... 5

4.2.1 Home screen............................................................... 5

4.2.2 Main menu screen ...................................................... 6

4.2.3 Setpoint screen ........................................................... 6

4.2.4 Detailed screen with values ........................................ 7

4.3 Turning operation ON or OFF ................................................... 7

4.3.1 Visual indication .......................................................... 7

4.3.2 To turn ON or OFF...................................................... 7

4.4 Space heating/cooling control ................................................... 8

4.4.1 Setting the space operation mode .............................. 8

4.4.2 To change the desired room temperature................... 8

4.4.3 To change the desired leaving water temperature...... 8

4.5 Domestic hot water control........................................................ 9

4.5.1 Reheat mode .............................................................. 9

4.5.2 Scheduled mode ......................................................... 9

4.5.3 Scheduled + reheat mode........................................... 9

4.5.4 Using DHW powerful operation................................... 9

4.6 Advanced usage........................................................................ 10

4.7 Schedule screen: Example........................................................ 10

4.8 Menu structure: Overview user settings .................................... 13

4.9 Installer settings: Tables to be filled in by installer .................... 14

4.9.1 Configuration wizard ................................................... 14

4.9.2 Settings menu ............................................................. 14

5 Energy saving tips 14

6 Maintenance and service 14

6.1 Overview: Maintenance and service ......................................... 14

6.2 To find the contact/helpdesk number ........................................ 15

Documentation set

This document is part of a documentation set. The complete set
consists of:

▪ General safety precautions:

▪ Safety instructions that you must read before operating your

system

▪ Format: Paper (in the box of the indoor unit)

▪ Operation manual:

▪ Quick guide for basic usage

▪ Format: Paper (in the box of the indoor unit)

▪ User reference guide:

▪ Detailed step-by-step instructions and background information

for basic and advanced usage

▪ Format: Digital files on http://www.daikineurope.com/support-

and-manuals/product-information/

Latest revisions of the supplied documentation may be available on
the regional Daikin website or via your installer.

The original documentation is written in English. All other languages
are translations.

Breadcrumbs

Breadcrumbs (example: [4.3]) help you to locate where you are in
the menu structure of the user interface.

1 To enable the breadcrumbs: In the home screen or

main menu screen, press the help button. The
breadcrumbs appear in the top left corner of the
screen.

2 To disable the breadcrumbs: Press the help button

again.

This document also mentions these breadcrumbs. Example:

1 Go to [4.3]: Space heating/cooling > Operation

range.

This means:

1 Starting from the home screen, turn the left dial and

go to Space heating/cooling.

7 Troubleshooting 15

7.1 To display the help text in case of a malfunction....................... 15

7.2 Symptom: You are feeling too cold (hot) in your living room..... 15

7.3 Symptom: The water at the tap is too cold ................................ 15

7.4 Symptom: Heat pump failure..................................................... 15

7.5 Symptom: The system is making gurgling noises after

commissioning........................................................................... 16

8 Disposal 16

9 Glossary 16

1 About this document

Thank you for purchasing this product. Please:

▪ Read the documentation carefully before operating the user

interface to ensure the best possible performance.

▪ Request the installer to inform you about the settings that he used

to configure your system. Check if he has filled in the installer
settings tables. If not, request him to do so.

▪ Keep the documentation for future reference.

Target audience

Endusers

Operation manual

2

2 Press the left dial to enter the submenu.

3 Turn the left dial and go to Operation range.

4 Press the left dial to enter the submenu.

2 User safety instructions

Always observe the following safety instructions and regulations.

EHBH/X04+08EA/EJ6V+9W + EHVH/X04+08S(U)18+23EA/EJ3V

+6V+9W

Daikin Altherma 3 R F+W

4P629084-2 – 2020.08

2 User safety instructions

2.1 General

WARNING

If you are NOT sure how to operate the
unit, contact your installer.

WARNING

Children aged from 8 years and above
and persons with reduced physical,
sensory or mental capabilities or lack
of experience and knowledge can only
use this appliance if they have been
given supervision or instruction
concerning the use of the appliance by
a person responsible for their safety.

Children MUST NOT play with the
appliance.

Cleaning and user maintenance MUST
NOT be carried out by children without
supervision.

WARNING

To prevent electrical shocks or fire:

▪ Do NOT rinse the unit.

▪ Do NOT operate the unit with wet

hands.

▪ Do NOT place any objects containing

water on the unit.

CAUTION

▪ Do NOT place any objects or

equipment on top of the unit.

▪ Do NOT sit, climb or stand on the

unit.

▪ Units are marked with the following symbol:

▪ Batteries are marked with the following symbol:

This means that the batteries may NOT be mixed with unsorted
household waste. If a chemical symbol is printed beneath the
symbol, this chemical symbol means that the battery contains a
heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility
for reuse. By ensuring waste batteries are disposed of correctly,
you will help to prevent potential negative consequences for the
environment and human health.

2.2 Instructions for safe operation

NOTICE

Room frost protection. Even if you turn OFF space

heating/cooling operation ([C.2]: Operation > Space
heating/cooling), room frost protection –if enabled– will

remain active.

NOTICE

Water pipe freeze prevention. Even if you turn OFF

space heating/cooling operation ([C.2]: Operation >
Space heating/cooling), water pipe freeze prevention –

if enabled– will remain active.

NOTICE

Disinfection mode. Even if you turn OFF tank heating

operation ([C.3]: Operation > Tank), disinfection mode will
remain active. However, if you turn it OFF while
disinfection is running, an AH error occurs.

NOTICE

Applicable legislation on fluorinated greenhouse gases
requires that the refrigerant charge of the unit is indicated
both in weight and CO2 equivalent.

Formula to calculate the quantity in CO2 equivalent
tonnes: GWP value of the refrigerant × total refrigerant

charge [in kg] / 1000

Please contact your installer for more information.

WARNING

The appliance shall be stored in a room without
continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
heater).

This means that electrical and electronic products may NOT be
mixed with unsorted household waste. Do NOT try to dismantle
the system yourself: the dismantling of the system, treatment of
the refrigerant, of oil and of other parts must be done by an
authorized installer and must comply with applicable legislation.
Units must be treated at a specialized treatment facility for reuse,
recycling and recovery. By ensuring this product is disposed of
correctly, you will help to prevent potential negative consequences
for the environment and human health. For more information,
contact your installer or local authority.

EHBH/X04+08EA/EJ6V+9W + EHVH/X04+08S(U)18+23EA/EJ3V
+6V+9W
Daikin Altherma 3 R F+W
4P629084-2 – 2020.08

WARNING: FLAMMABLE MATERIAL

The refrigerant inside this unit is mildly flammable.

WARNING

The refrigerant inside the unit is mildly flammable, but
normally does NOT leak. If the refrigerant leaks in the
room and comes in contact with fire from a burner, a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.

Turn off any combustible heating devices, ventilate the
room, and contact the dealer where you purchased the
unit.

Do NOT use the unit until a service person confirms that
the part from which the refrigerant leaked has been
repaired.

Operation manual

3

3 About the system

d

a

b

c

e

f

g

BC

A

b

c

a

a

b
c

a b c d e

WARNING

▪ Do NOT pierce or burn refrigerant cycle parts.

▪ Do NOT use cleaning materials or means to accelerate

the defrosting process other than those recommended
by the manufacturer.

▪ Be aware that the refrigerant inside the system is

odourless.

WARNING

Air purging heat emitters or collectors. Before you

purge air from heat emitters or collectors, check if or

is displayed on the home screen of the user interface.

▪ If not, you can purge air immediately.

▪ If yes, make sure that the room where you want to

purge air is sufficiently ventilated. Reason: Refrigerant
might leak into the water circuit, and subsequently into
the room when you purge air from the heat emitters or
collectors.

NOTICE

Do NOT try to dismantle the system yourself: dismantling
of the system, treatment of the refrigerant, oil and other
parts MUST comply with applicable legislation. Units
MUST be treated at a specialised treatment facility for
reuse, recycling and recovery.

3 About the system

Depending on the system layout, the system can:

▪ Heat up a space

▪ Cool down a space (if a heating/cooling heat pump model is

installed)

▪ Produce domestic hot water (if a DHWtank is installed)

3.1 Components in a typical system layout

4 Operation

4.1 User interface: Overview

The user interface has the following components:

a Status indicator
b LCD screen
c Dials and buttons

a Status indicator
b LCD screen
c Dials and buttons

Status indicator

The LEDs of the status indicator light up or blink to show the
operating mode of the unit.

LED Mode Description

Blinking blue Standby The unit is not in operation.

Continuous blue Operation The unit is in operation.

Blinking red Malfunction A malfunction occurred.

See "7.1To display the help text

in case of a malfunction"[415]

for more information.

LCD screen

The LCD screen has a sleeping function. After 15 min of non­interaction with the user interface, the screen darkens. Pressing any
button or rotating any dial awakens the display.

Dials and buttons

You use the dials and buttons:

▪ To navigate through the screens, menus and settings of the LCD

screen

▪ To set values

A Main zone. Example: Living room.
B Additional zone. Example: Bedroom.
C Technical room. Example: Garage.

a Outdoor unit heatpump

b Indoor unit heatpump

c Domestic hot water (DHW) tank

d User interface of the indoor unit

e User interface used as room thermostat

f Underfloor heating

g Radiators, heatpump convectors, or fancoil units

INFORMATION

The indoor unit and the domestic hot water tank (if
installed) can be separated or integrated depending on the
indoor unit type.

Operation manual

4

EHBH/X04+08EA/EJ6V+9W + EHVH/X04+08S(U)18+23EA/EJ3V

Daikin Altherma 3 R F+W

4P629084-2 – 2020.08

+6V+9W

Item Description

+

–

a

OR

b

c

c2

c4

c1

c3

6

1.6

bar

26 Feb 2019

22:19

55

21

35

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k2
k3

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6

a Left dial The LCD shows an arc on the left side of the

display when you can use the left dial.

▪ : Turn, then press the left dial. Navigate

through the menu structure.

▪ : Turn the left dial. Choose a menu item.

▪ : Press the left dial. Confirm your choice

or go to a submenu.

b Back button : Press to go back 1 step in the menu structure.

c Home

: Press to go back to the home screen.

button

d Help button : Press to show a help text related to the current

page (if available).

e Right dial The LCD shows an arc on the right side of the

display when you can use the right dial.

▪ : Turn, then press the right dial. Change

a value or setting, shown at the right side of the
screen.

▪ : Turn the right dial. Navigate through

the possible values and settings.

▪ : Press the right dial. Confirm your

choice and go to the next menu item.

4.2 Possible screens: Overview

The most common screens are as follows:

4 Operation

Possible actions on this screen

Go through the list of the main menu.

Go to the main menu screen.

Enable/disable breadcrumbs.

Item Description

a Domestic hot water

a1 Domestic hot water

a2

Measured tank temperature

b Disinfection / Powerful

Disinfection mode active

Powerful operation mode active

c Emergency

Heat pump failure and system operates in
Emergency mode or heat pump is forced off.

d Current date and time

e Smart energy

e1 Smart energy is available via solar panels or smart

grid.

e2 Smart energy is currently being used for space

heating.

e3 Smart energy is currently being used for domestic

hot water.

f Space operation mode

Cooling

Heating

g Outdoor / quiet mode

g1

Measured outdoor temperature

g2 Quiet mode active

g3 Outdoor unit

(a)

(a)

h Indoor unit / domestic hot water tank

h1 Floor-standing indoor unit with integrated tank

a Home screen
b Main menu screen
c Lower level screens:

c1: Setpoint screen
c2: Detailed screen with values
c3: Screen with weather-dependent curve
c4: Screen with schedule

4.2.1 Home screen

Press the button to go back to the home screen. You see an
overview of the unit configuration and the room and setpoint
temperatures. Only symbols applicable for your configuration are
visible on the home screen.

EHBH/X04+08EA/EJ6V+9W + EHVH/X04+08S(U)18+23EA/EJ3V
+6V+9W
Daikin Altherma 3 R F+W
4P629084-2 – 2020.08

Wall-mounted indoor unit

h2 Water pressure

Wall-mounted indoor unit with separated tank

Operation manual

5

4 Operation

21

35

45

a

2

Main zone

Additional zone

Room

Malfunctioning

Space heating/cooling

+

–

21°C

1

Room

+

–

35°C

2

Main zone

Item Description

i Main zone

i1 Installed room thermostat type:

Unit operation is decided based on the ambient
temperature of the dedicated Human Comfort
Interface (BRC1HHDA used as room thermostat).

Unit operation is decided by the external room
thermostat (wired or wireless).

— No room thermostat installed or set. Unit operation

is decided based on the leaving water temperature
regardless of the actual room temperature and/or
heating demand of the room.

i2 Installed heat emitter type:

Underfloor heating

Fancoil unit

Radiator

i3

i4

Measured room temperature

Leaving water temperature setpoint

(a)

(a)

j Holiday mode

Holiday mode active

k Additional zone

k1 Installed room thermostat type:

Unit operation is decided by the external room
thermostat (wired or wireless).

— No room thermostat installed or set. Unit operation

is decided based on the leaving water temperature
regardless of the actual room temperature and/or
heating demand of the room.

k2 Installed heat emitter type:

Underfloor heating

Fancoil unit

Radiator

k3

Leaving water temperature setpoint

(a)

l Malfunction

A malfunction occurred.

See "7.1To display the help text in case of a

malfunction"[415] for more information.

(a)

If the corresponding operation (for example: space heating) is not
active, the circle is greyed out.

4.2.2 Main menu screen

Starting from the home screen, press ( ) or turn ( ) the
left dial to open the main menu screen. From the main menu, you
can access the different setpoint screens and submenus.

Submenu Description

[0]

or

Malfunctioning

Restriction: Only displayed if a
malfunction occurs.

See "7.1To display the help text in

case of a malfunction"[415] for more

information.

[1]

Room

Restriction: Only displayed if a
dedicated Human Comfort Interface
(BRC1HHDA used as room
thermostat) is controlling the indoor
unit.

Set the room temperature.

[2]

Main zone

Shows the applicable symbol for your
main zone emitter type.

Set the leaving water temperature for
the main zone.

[3]

Additional zone

Restriction: Only displayed if there
are two leaving water temperature
zones. Shows the applicable symbol
for your additional zone emitter type.

Set the leaving water temperature for
the additional zone (if present).

[4]

Space heating/

cooling

Shows the applicable symbol of your
unit.

Put the unit in heating mode or cooling
mode. You cannot change the mode
on heating only models.

[5]

Tank

[7]

User settings

[8]

Information

[9]

Installer

settings

[A]

Commissioning

Set the domestic hot water tank
temperature.

Gives access to user settings such as
holiday mode and quiet mode.

Displays data and information about
the indoor unit.

Restriction: Only for the installer.

Gives access to advanced settings.

Restriction: Only for the installer.

Perform tests and maintenance.

[B]

[C]

User profile

Operation

Change the active user profile.

Turn heating/cooling functionality and
domestic hot water preparation on or
off.

[D]

Wireless

gateway

Restriction: Only displayed if a
wireless LAN (WLAN) is installed.

Contains settings needed when
configuring the Daikin Residential
Controller app.

4.2.3 Setpoint screen

The setpoint screen is displayed for screens describing system
components that need a setpoint value.

Examples

[1] Room temperature screen

[2] Main zone screen

Operation manual

6

a Selected submenu

Possible actions on this screen

Go through the list.

Enter the submenu.

Enable/disable breadcrumbs.

EHBH/X04+08EA/EJ6V+9W + EHVH/X04+08S(U)18+23EA/EJ3V

+6V+9W

Daikin Altherma 3 R F+W

4P629084-2 – 2020.08