Daikin EHBH04 08DA, EHBX04 08DA, EHVH04S18DA, EHVH04S23DA, EHVH08S18DA User reference guide

User reference guide

Daikin Altherma – Low temperature split

EHBH04+08DA
EHBX04+08DA

EHVH04S18DA
EHVH04S23DA
EHVH08S18DA
EHVH08S23DA
EHVX04S18DA
EHVX04S23DA
EHVX08S18DA
EHVX08S23DA

User reference guide

Daikin Altherma – Low temperature split

English

Table of contents

Table of contents

1 General safety precautions 2

1.1 About the documentation .......................................................... 2

1.1.1 Meaning of warnings and symbols.............................. 2

1.2 For the user ............................................................................... 2

2 About this document 3

3 About the system 3

3.1 Components in a typical system layout ..................................... 4

4 Operation 4

4.1 User interface: Overview ........................................................... 4

4.2 Possible screens: Overview ...................................................... 4

4.2.1 Home screen............................................................... 5

4.2.2 Main menu screen ...................................................... 5

4.2.3 Setpoint screen ........................................................... 6

4.2.4 Detailed screen with values ........................................ 6

4.3 Basic usage............................................................................... 6

4.3.1 Using the home screen ............................................... 6

4.3.2 Using the menu structure............................................ 6

4.3.3 Turning operation ON or OFF ..................................... 6

4.4 Space heating/cooling control ................................................... 7

4.4.1 About space heating/cooling control........................... 7

4.4.2 Setting the space operation mode .............................. 7

4.4.3 Determining which temperature control you are using 7

4.4.4 To change the desired room temperature................... 8

4.4.5 To change the desired leaving water temperature...... 8

4.5 Domestic hot water control........................................................ 8

4.5.1 About domestic hot water control................................ 8

4.5.2 Reheat mode .............................................................. 8

4.5.3 Scheduled mode ......................................................... 9

4.5.4 Scheduled + reheat mode........................................... 9

4.5.5 To change the domestic hot water temperature ......... 9

4.5.6 Using DHW powerful operation................................... 9

4.6 Advanced usage........................................................................ 9

4.6.1 To change the user permission level .......................... 10

4.6.2 Using quiet mode ........................................................ 10

4.6.3 Using holiday mode .................................................... 10

4.6.4 Reading out information.............................................. 10

4.6.5 To configure time and date ......................................... 11

4.7 Preset values and schedules .................................................... 11

4.7.1 Using preset values .................................................... 11

4.7.2 Setting the energy prices ............................................ 11

4.7.3 Using and programming schedules ............................ 12

4.7.4 Schedule screen: Example ......................................... 12

4.8 Weather dependent operation................................................... 13

4.8.1 Detailed screen with weather-dependent curve.......... 14

4.9 Menu structure: Overview user settings .................................... 15

4.10 Installer settings: Tables to be filled in by installer .................... 16

4.10.1 Configuration wizard ................................................... 16

4.10.2 Settings menu ............................................................. 16

5 Energy saving tips 16

6 Maintenance and service 16

6.1 Overview: Maintenance and service ......................................... 16

6.2 To find the contact/helpdesk number ........................................ 17

9 Disposal 18

10 Glossary 18

1 General safety precautions

1.1 About the documentation

▪ The original documentation is written in English. All other

languages are translations.

▪ The precautions described in this document cover very important

topics, follow them carefully.

▪ The installation of the system, and all activities described in the

installation manual and the installer reference guide MUST be
performed by an authorised installer.

1.1.1 Meaning of warnings and symbols

DANGER

Indicates a situation that results in death or serious injury.

DANGER: RISK OF ELECTROCUTION

Indicates a situation that could result in electrocution.

DANGER: RISK OF BURNING

Indicates a situation that could result in burning because of
extreme hot or cold temperatures.

DANGER: RISK OF EXPLOSION

Indicates a situation that could result in explosion.

WARNING

Indicates a situation that could result in death or serious
injury.

WARNING: FLAMMABLE MATERIAL

CAUTION

Indicates a situation that could result in minor or moderate
injury.

NOTICE

Indicates a situation that could result in equipment or
property damage.

INFORMATION

Indicates useful tips or additional information.

Symbol Explanation

Before installation, read the installation and
operation manual, and the wiring instruction sheet.

Before performing maintenance and service tasks,
read the service manual.

For more information, see the installer and user
reference guide.

7 Troubleshooting 17

7.1 To display the help text in case of a malfunction....................... 17

7.2 To check the malfunction history............................................... 17

7.3 Symptom: You are feeling too cold (hot) in your living room..... 17

7.4 Symptom: The water at the tap is too cold ................................ 17

7.5 Symptom: Heat pump failure..................................................... 17

8 Relocation 18

8.1 Overview: Relocation ................................................................ 18

User reference guide

2

1.2 For the user

▪ If you are NOT sure how to operate the unit, contact your installer.

▪ This appliance can be used by children aged from 8 years and

above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in

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Daikin Altherma – Low temperature split

4P495250-1 – 2017.12

2 About this document

4

Space heating/cooling

Operation range

4.3

a safe way and understand the hazards involved. Children shall
NOT play with the appliance. Cleaning and user maintenance
shall NOT be made by children without supervision.

WARNING

To prevent electric shocks or fire:

▪ Do NOT rinse the unit.

▪ Do NOT operate the unit with wet hands.

▪ Do NOT place any objects containing water on the unit.

NOTICE

▪ Do NOT place any objects or equipment on top of the

unit.

▪ Do NOT sit, climb or stand on the unit.

▪ Units are marked with the following symbol:

This means that electrical and electronic products may NOT be
mixed with unsorted household waste. Do NOT try to dismantle
the system yourself: the dismantling of the system, treatment of
the refrigerant, of oil and of other parts must be done by an
authorized installer and must comply with applicable legislation.
Units must be treated at a specialized treatment facility for reuse,
recycling and recovery. By ensuring this product is disposed of
correctly, you will help to prevent potential negative consequences
for the environment and human health. For more information,
contact your installer or local authority.

▪ Batteries are marked with the following symbol:

▪ Operation manual:

▪ Quick guide for basic usage

▪ Format: Paper (in the box of the indoor unit)

▪ User reference guide:

▪ Detailed step-by-step instructions and background information

for basic and advanced usage

▪ Format: Digital files on http://www.daikineurope.com/support-

and-manuals/product-information/

Latest revisions of the supplied documentation may be available on
the regional Daikin website or via your installer.

The original documentation is written in English. All other languages
are translations.

Breadcrumbs

Breadcrumbs (example: [4.3]) help you to locate where you are in
the menu structure of the user interface.

1 To enable the breadcrumbs: In the home screen or

main menu screen, press the help button. The
breadcrumbs will appear in the top left corner of the
screen.

2 To disable the breadcrumbs: Press the help button

again.

This document also mentions these breadcrumbs. Example:

1 Go to [4.3]: Space heating/cooling > Operation

range.

This means:

1 Starting from the home screen, turn the left dial and

go to Space heating/cooling.

This means that the batteries may NOT be mixed with unsorted
household waste. If a chemical symbol is printed beneath the
symbol, this chemical symbol means that the battery contains a
heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility
for reuse. By ensuring waste batteries are disposed of correctly,
you will help to prevent potential negative consequences for the
environment and human health.

2 About this document

Thank you for purchasing this product. Please:

▪ Read the documentation carefully before operating the user

interface to ensure the best possible performance.

▪ Request the installer to inform you about the settings that he used

to configure your system. Check if he has filled in the installer
settings tables. If not, request him to do so.

▪ Keep the documentation for future reference.

Target audience

Endusers

Documentation set

This document is part of a documentation set. The complete set
consists of:

▪ General safety precautions:

▪ Safety instructions that you must read before operating your

system

▪ Format: Paper (in the box of the indoor unit)

2 Press the left dial to enter the submenu.

3 Turn the left dial and go to Operation range.

4 Press the left dial to enter the submenu.

3 About the system

Depending on the system layout, the system can:

▪ Heat up a space

▪ Cool down a space (if a heating/cooling heat pump model is

installed)

▪ Produce domestic hot water (if a DHWtank is installed)

EHBH/X04+08DA + EHVH/X04+08S18+23DA
Daikin Altherma – Low temperature split
4P495250-1 – 2017.12

User reference guide

3

4 Operation

d

a

b

c

e

f

g

BC

A

b

c

a

a

b
c

a b c d e

+

–

a

b

c

c2c1

3.1 Components in a typical system layout

A Main zone. Example: Living room.
B Additional zone. Example: Bedroom.
C Technical room. Example: Garage.

a Outdoor unit heatpump
b Indoor unit heatpump
c Domestic hot water (DHW) tank
d User interface at the indoor unit
e User interface used as room thermostat

f Underfloor heating

g Radiators, heatpump convectors, or fancoil units

INFORMATION

The indoor unit and the domestic hot water tank (if
installed) can be separated or integrated depending on the
indoor unit type.

4 Operation

4.1 User interface: Overview

The user interface has the following components:

▪ Installer: 1h

Dials and buttons

You use the dials and buttons:

▪ To navigate through the screens, menus and settings of the LCD

screen

▪ To set values

Item Description

a Left dial The LCD shows an arc on the left side of the

b Back button

c Home

button

d Help button

e Right dial The LCD shows an arc on the right side of the

display when you can use the left dial.

▪

▪

▪

: Press to go back 1 step in the menu structure.

: Press to go back to the home screen.

: Press to show a help text related to the current

page (if available).

display when you can use the right dial.

▪

▪

▪

: Turn, then press the left dial. Navigate

through the menu structure.

: Turn the left dial. Choose a menu item.

: Press the left dial. Confirm your choice

or go to a submenu.

: Turn, then press the right dial. Change
a value or setting, shown at the right side of the
screen.

: Turn the right dial. Navigate through
the possible values and settings.

: Press the right dial. Confirm your
choice and go to the next menu item.

a Status indicator
b LCD screen
c Dials and buttons

Status indicator

The LEDs of the status indicator light up or blink to show the
operating mode of the unit.

LED Mode Description

Blinking blue Standby The unit is not in operation.

Continuous blue Operation The unit is in operation.

Blinking red Malfunction A malfunction occurred.

See "7.1To display the help text

in case of a malfunction"on
page17 for more information.

LCD screen

The LCD screen has a sleeping function. After a certain time of non­interaction with the user interface, the screen darkens. Pressing any
button or rotating any dial awakens the display. The time of non­interaction differs depending on the user permission level:

▪ User or Advanced user: 15min

User reference guide

4

4.2 Possible screens: Overview

The most common screens are as follows:

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Daikin Altherma – Low temperature split

4P495250-1 – 2017.12

4 Operation

6

1.6
bar

18 Feb 2018

22:19

55

18
21

45

f

i

j

h

g

e

d

a

b

c

21

21

a2

a3

a1

b1

b2

g3
g1

g4
g2

h3
h1

h2

i1

i2

a Home screen
b Main menu screen
c Lower level screens:

c1: Setpoint screen
c2: Detailed screen with values

4.2.1 Home screen

Press the
overview of the unit configuration and the room and setpoint
temperatures. Only symbols applicable for your configuration are
visible on the home screen.

Outdoor
unit

button to go back to the home screen. You see an

Possible actions on this screen

Go through the list of the main menu.

Go to the main menu screen.

Enable/disable breadcrumbs.

Item Description

The temperatures are shown in circles. If the circle
is grey, the corresponding operation (example:
space heating) is currently not active.

a1

a2

: Outdoor unit

: Quiet mode active

a3 Measured ambient temperature

Item Description

Main zone

g1 Heat emitter type:

▪

▪

▪

: Underfloor heating

: Fancoil unit

: Radiator

g2 Leaving water temperature setpoint

g3 Room thermostat type:

: Daikin user interface used as room

▪

thermostat

: External control

▪

▪ Hidden: Leaving water temperature control

g4 Measured room temperature

Additional
zone

h1 Heat emitter type:

▪

▪

▪

: Underfloor heating

: Fancoil unit

: Radiator

h2 Leaving water temperature setpoint

h3 Room thermostat type:

: External control

▪

▪ Hidden: Leaving water temperature control

Domestic
hot water

i1

: Domestic hot water

i2 Measured tank temperature

Malfunction j

or : A malfunction occurred

See "7.1To display the help text in case of a

malfunction"on page17 for more information.

Indoor unit /
domestic
hot water
tank

Space
operation
mode

Disinfection
/ Powerful

Date / time e Current date and time

Holiday f

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Daikin Altherma – Low temperature split
4P495250-1 – 2017.12

b1 Indoor unit:

▪

: Floor-standing indoor unit with

integrated tank

▪

: Wall-mounted indoor unit with separated

tank

▪

: Wall-mounted indoor unit

b2 Water pressure

c

: Cooling

▪

: Heating

▪

d

: Disinfection mode active

▪

: Powerful operation active

▪

: Holiday mode active

In the home screen, press

to open the main menu screen.
From the main menu, you can access the different setpoint screens
and submenus.

Possible actions on this screen

Go through the list.

Enter the submenu.

Enable/disable breadcrumbs.

Item Description

or

Malfunctioning

Restriction: Only displayed if a malfunction
occurs.

See "7.1To display the help text in case of

a malfunction"on page17 for more

information.

Room

Restriction: Only displayed if a room
thermostat is connected to the indoor unit.

Set the room temperature.

Main zone

Shows the applicable symbol for your main
zone emitter type.

Set the leaving water temperature for the
main zone.

User reference guide

5

4.2.2 Main menu screen

4 Operation

a1

d

+

–

d

e

d

e

c

a2

b1

b2

a b

Item Description

Additional zone

Space heating/

cooling

Tank

User settings

Information

Installer settings

Commissioning

User profile

Operation

Restriction: Only displayed if there are two
leaving water temperature zones. Shows
the applicable symbol for your additional
zone emitter type.

Set the leaving water temperature for the
additional zone (if present).

Shows the applicable symbol for your unit.

Put the unit in heating mode or cooling
mode. You cannot change the mode on
heating only models.

Restriction: Only displayed if a domestic
hot water tank is present.

Set the domestic hot water tank
temperature.

Gives access to user settings such as
holiday mode and quiet mode.

Displays data and information about the
indoor unit.

Restriction: Only for the installer.

Gives access to advanced settings.

Restriction: Only for the installer.

Perform tests and maintenance.

Change the active user profile.

Turn heating/cooling functionality and
domestic hot water preparation on or off.

4.2.3 Setpoint screen

The setpoint screen is displayed for screens describing system
components that need a setpoint value.

Example:

▪ Room temperature screen

▪ Main zone screen

▪ Additional zone screen

▪ Tank temperature screen

4.2.4 Detailed screen with values

a Settings
b Values

Possible actions on this screen

Go through the list of settings.

Change the value.

Go to the next setting.

Confirm changes and proceed.

4.3 Basic usage

4.3.1 Using the home screen

About the home screen

On the home screen, you can read out the most important settings
that are meant for daily usage. The setup of the unit is displayed in a
schematic way. See "4.2.1 Home screen" on page 5 for more
information.

To go to the home screen

Press the

4.3.2 Using the menu structure

About the menu structure

Go to the menu structure to change the settings of the unit and read
out values such as the current temperature. For an overview of the
settings available to the user, see "4.9 Menu structure: Overview

user settings"on page15.

To go to the menu structure

Press to go to the menu structure.

button to return to the home screen.

Possible actions on this screen

Go through the list of the submenu.

Go to the submenu.

Adjust and automatically apply the desired
temperature.

Item Description

Minimum temperature limit a1 Fixed by the unit

a2 Restricted by the installer

Maximum temperature limit b1 Fixed by the unit

b2 Restricted by the installer

Current temperature c Measured by the unit

Desired temperature d Turn the right dial to

Submenu e Turn or press the left dial to

User reference guide

6

increase/decrease.

go to the submenu.

4.3.3 Turning operation ON or OFF

Certain functionalities of the unit can be enabled of disabled
separately. If a functionality is disabled, the corresponding
temperature icon in the home screen will be greyed out.

To turn room temperature control ON or OFF

1 Go to [C.1]: Operation > Room.

2 Set operation to On or Off.

To turn space heating/cooling operation ON or OFF

1 Go to [C.2]: Operation > Space heating/cooling.

2 Set operation to On or Off.

To turn tank heating operation ON or OFF

1 Go to [C.3]: Operation > Tank.

2 Set operation to On or Off.

EHBH/X04+08DA + EHVH/X04+08S18+23DA

Daikin Altherma – Low temperature split

4P495250-1 – 2017.12