Daikin EGSAH06DA9W, EGSAH06UDA9W, EGSAH10DA9W, EGSAH10UDA9W, EGSAX06DA9W User reference guide
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User reference guide
Daikin Altherma 3 GEO
EGSAH06DA9W
EGSAH06UDA9W
EGSAH10DA9W
EGSAH10UDA9W
EGSAX06DA9W(G)
EGSAX06UDA9W
EGSAX10DA9W(G)
EGSAX10UDA9W
User reference guide
Daikin Altherma 3 GEO
English
Table of contents
Table of contents
1 Installer settings: Tables to be filled in by
installer 2
1.1 Configuration wizard.................................................................. 2
1.2 Settings menu ........................................................................... 2
2 Quick actions 3
2.1 User permission level ................................................................ 3
2.2 Space heating/cooling ............................................................... 3
2.3 Domestic hot water.................................................................... 5
3 General information 6
3.1 General safety precautions ....................................................... 6
3.1.1 For the user................................................................. 6
3.2 About the documentation .......................................................... 6
3.2.1 About this document ................................................... 6
3.2.2 Meaning of warnings and symbols.............................. 7
3.3 About the system....................................................................... 7
3.3.1 Components in a typical system layout....................... 7
4 Operation 8
4.1 User interface: Overview ........................................................... 8
4.2 Menu structure: Overview user settings .................................... 9
4.3 Possible screens: Overview ...................................................... 10
4.3.1 Home screen............................................................... 11
4.3.2 Main menu screen ...................................................... 12
4.3.3 Setpoint screen ........................................................... 13
4.3.4 Detailed screen with values ........................................ 13
4.4 Turning operation ON or OFF ................................................... 14
4.4.1 Visual indication .......................................................... 14
4.4.2 To turn ON or OFF...................................................... 14
4.5 Reading out information ............................................................ 15
To read out information............................................... 15
Possible read-out information ..................................... 15
4.6 Space heating/cooling control ................................................... 16
4.6.1 About space heating/cooling control........................... 16
4.6.2 Setting the space operation mode .............................. 16
4.6.3 Determining which temperature control you are using 16
4.6.4 To change the desired room temperature................... 17
4.6.5 To change the desired leaving water temperature...... 17
4.7 Domestic hot water control........................................................ 18
4.7.1 About domestic hot water control................................ 18
4.7.2 Reheat mode .............................................................. 18
4.7.3 Scheduled mode ......................................................... 18
4.7.4 Scheduled + reheat mode........................................... 18
4.7.5 To change the domestic hot water temperature ......... 19
4.7.6 Using DHW powerful operation................................... 19
4.8 Preset values and schedules .................................................... 20
4.8.1 Using preset values .................................................... 20
4.8.2 Setting the energy prices ............................................ 20
4.8.3 Using and programming schedules ............................ 21
4.8.4 Schedule screen: Example ......................................... 21
4.9 Weather-dependent curve......................................................... 24
4.9.1 What is a weather-dependent curve? ......................... 24
4.9.2 2-points curve ............................................................. 24
4.9.3 Slope-offset curve ....................................................... 24
4.9.4 Using weather-dependent curves ............................... 25
4.10 Other functionalities................................................................... 27
4.10.1 To configure time and date ......................................... 27
4.10.2 Using quiet mode ........................................................ 27
4.10.3 Using holiday mode .................................................... 27
5 Energy saving tips 28
6 Maintenance and service 29
6.1 Overview: Maintenance and service ......................................... 29
7 Troubleshooting 30
7.1 To display the help text in case of a malfunction........................ 30
7.2 To check the malfunction history................................................ 30
7.3 Symptom: You are feeling too cold (hot) in your living room...... 30
7.4 Symptom: The water at the tap is too cold ................................. 30
7.5 Symptom: Heat pump failure...................................................... 30
7.6 Symptom: The system is making gurgling noises after
commissioning............................................................................ 31
8 Relocation 32
8.1 Overview: Relocation ................................................................. 32
9 Disposal 32
10 Glossary 32
1 Installer settings: Tables to
be filled in by installer
1.1 Configuration wizard
Setting Fill in…
System
Indoor unit type (read only)
Backup heater type (read
only) [9.3.1]
Domestic hot water [9.2.1]
Emergency [9.5]
Number of zones [4.4]
Backup heater
Voltage [9.3.2]
Maximum capacity [9.3.9]
Main zone
Emitter type [2.7]
Control [2.9]
Setpoint mode [2.4]
Schedule [2.1]
WD curve type [2.E]
Additional zone (only if [4.4] = 1, dual zone)
Emitter type [3.7]
Control (read only) [3.9]
Setpoint mode [3.4]
Schedule [3.1]
WD curve type [3.C]
Tank
Heat up mode [5.6]
Comfort setpoint [5.2]
Eco setpoint [5.3]
Reheat setpoint [5.4]
1.2 Settings menu
Setting Fill in…
Main zone
Thermostat type [2.A]
Additional zone (if applicable)
Thermostat type [3.A]
Information
User reference guide
2
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
2 Quick actions
User profile
B
0000
User
1234
Advanced user
Operation
Room
Space heating/cooling
On
On
C.1
Operation
Space heating/cooling
Tank
Off
On
On
Room
C.2
Room
1
+
–
21°C
1
a b
Room
Main zone
2
Additional zone
3
Setting Fill in…
Dealer information [8.3]
2 Quick actions
2.1 User permission level
The amount of information you can read out and edit in the menu
structure depends on your user permission level:
▪ User: Standard mode
▪ Advanced user: You can read out and edit more information
To change the user permission level
1 Go to [B]: User profile.
2 Enter the applicable pin code for the user permission
level.
▪ Browse through the list of digits and change the
selected digit.
▪ Move the cursor from left to right.
▪ Confirm the pin code and proceed.
—
To turn space heating/cooling operation ON or OFF
1 Go to [C.2]: Operation > Space heating/cooling.
2 Set operation to On or Off.
To change the desired room temperature
During room temperature control, you can use the room temperature
setpoint screen to read out and adjust the desired room temperature.
1 Go to [1]: Room.
2 Adjust the desired room temperature.
User pin code
The User pin code is 0000.
Advanced user pin code
The Advanced user pin code is 1234. Additional menu items for the
user are now visible.
2.2 Space heating/cooling
To turn room temperature control ON or OFF
1 Go to [C.1]: Operation > Room.
a Actual room temperature
b Desired room temperature
To change the desired leaving water temperature
You can use the leaving water temperature setpoint screen to read
out and adjust the desired leaving water temperature.
1 Go to [2]: Main zone or [3]: Additional zone.
2 Set operation to On or Off.
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
User reference guide
3
2 Quick actions
+
–
35°C
2
a b
Main zone
+
–
45°C
3
a b
Additional zone
X1 X2
c
d
Y1
Y2
Y3
Y4
a b
Y1
Y2
Y3
Y4
X1 X2
a b
c
d
Y1
Y2
X1 X2
2 Adjust the desired leaving water temperature.
a Actual leaving water temperature
b Desired leaving water temperature
To change the weather-dependent curve for the space heating/
cooling zones
1 Go to the applicable zone:
Zone Go to …
Main zone – Heating [2.5] Main zone > Heating WD
curve
Main zone – Cooling [2.6] Main zone > Cooling WD
curve
Additional zone – Heating [3.5] Additional zone >
Heating WD curve
Additional zone – Cooling [3.6] Additional zone >
Cooling WD curve
2-points curve
X1, X2 Outdoor ambient temperature
Y1, Y2 Desired leaving water temperature
Possible actions on this screen
Go through the temperatures.
Change the temperature.
Go to the next temperature.
Confirm changes and proceed.
More information
For more information, see also:
▪ "4.4Turning operation ON or OFF"[414]
▪ "4.6Space heating/cooling control"[416]
▪ "4.8Preset values and schedules"[420]
▪ "4.9Weather-dependent curve"[424]
2 Change the weather-dependent curve.
There are 2 types of WD curves: slope-offset curve (default),
and 2-points curve. If needed, you can change the type in
[2.E] Main zone > WD curve type. The way to adjust the
curve depends on the type.
Slope-offset curve
Slope. When slope is changed,
the new preferred temperature at
X1 is unequally higher than the
preferred temperature at X2.
X1, X2 Outdoor ambient temperature
Y1~Y4 Desired tank temperature
a WD curve before changes
b WD curve after changes
c Slope
d Offset
Offset. When offset is changed,
the new preferred temperature at
X1 is equally higher as the
preferred temperature at X2.
Possible actions on this screen
Select slope or offset.
Increase or decrease the slope/offset.
When slope is selected: set slope and go to offset.
When offset is selected: set offset.
Confirm changes and return to the submenu.
User reference guide
4
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
2 Quick actions
Operation
Tank
Off
On
Space heating/cooling
C.3
Tank
5
+
–
50°C
5
a b
Tank
X1 X2
c
d
Y1
Y2
Y3
Y4
a b
Y1
Y2
Y3
Y4
X1 X2
a b
c
d
Y1
Y2
X1 X2
2.3 Domestic hot water
To turn tank heating operation ON or OFF
NOTICE
Disinfection mode. Even if you turn OFF tank heating
operation ([C.3]: Operation > Tank), disinfection mode will
remain active. However, if you turn it OFF while
disinfection is running, an AH error occurs.
1 Go to [C.3]: Operation > Tank.
2 Set operation to On or Off.
To change the tank temperature setpoint
In Reheat only mode, you can use the tank temperature setpoint
screen to read out and adjust the domestic hot water temperature.
1 Go to [5]: Tank.
X1, X2 Outdoor ambient temperature
Y1~Y4 Desired tank temperature
a WD curve before changes
b WD curve after changes
c Slope
d Offset
Possible actions on this screen
Select slope or offset.
Increase or decrease the slope/offset.
When slope is selected: set slope and go to offset.
When offset is selected: set offset.
Confirm changes and return to the submenu.
2-points curve
X1, X2 Outdoor ambient temperature
Y1, Y2 Desired tank temperature
Possible actions on this screen
Go through the temperatures.
Change the temperature.
Go to the next temperature.
Confirm changes and proceed.
2 Adjust the domestic hot water temperature.
a Actual domestic hot water temperature
b Desired domestic hot water temperature
In other modes, you can only view the setpoint screen but not modify
it. Instead, you can modify the settings for the Comfort setpoint
[5.2], Eco setpoint [5.3] and Reheat setpoint [5.4].
To change the weather-dependent curve for the tank
1 Go to [5.C] Tank > WD curve.
2 Change the weather-dependent curve.
There are 2 types of WD curves: slope-offset curve (default),
and 2-points curve. If needed, you can change the type in
[2.E] Main zone > WD curve type. The way to adjust the
curve depends on the type.
Slope-offset curve
Slope. When slope is changed,
the new preferred temperature at
X1 is unequally higher than the
preferred temperature at X2.
Offset. When offset is changed,
the new preferred temperature at
X1 is equally higher as the
preferred temperature at X2.
More information
For more information, see also:
▪ "4.4Turning operation ON or OFF"[414]
▪ "4.7Domestic hot water control"[418]
▪ "4.8Preset values and schedules"[420]
▪ "4.9Weather-dependent curve"[424]
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
User reference guide
5
3 General information
3 General information
3.1 General safety precautions
3.1.1 For the user
▪ If you are NOT sure how to operate the unit, contact your installer.
▪ This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall
NOT play with the appliance. Cleaning and user maintenance
shall NOT be made by children without supervision.
WARNING
To prevent electric shocks or fire:
▪ Do NOT rinse the unit.
▪ Do NOT operate the unit with wet hands.
▪ Do NOT place any objects containing water on the unit.
NOTICE
▪ Do NOT place any objects or equipment on top of the
unit.
▪ Do NOT sit, climb or stand on the unit.
▪ Units are marked with the following symbol:
This means that electrical and electronic products may NOT be
mixed with unsorted household waste. Do NOT try to dismantle
the system yourself: the dismantling of the system, treatment of
the refrigerant, of oil and of other parts must be done by an
authorized installer and must comply with applicable legislation.
Units must be treated at a specialized treatment facility for reuse,
recycling and recovery. By ensuring this product is disposed of
correctly, you will help to prevent potential negative consequences
for the environment and human health. For more information,
contact your installer or local authority.
▪ Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted
household waste. If a chemical symbol is printed beneath the
symbol, this chemical symbol means that the battery contains a
heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility
for reuse. By ensuring waste batteries are disposed of correctly,
you will help to prevent potential negative consequences for the
environment and human health.
3.2 About the documentation
▪ The original documentation is written in English. All other
languages are translations.
▪ The precautions described in this document cover very important
topics, follow them carefully.
▪ The installation of the system, and all activities described in the
installation manual and in the installer reference guide MUST be
performed by an authorised installer.
3.2.1 About this document
Thank you for purchasing this product. Please:
▪ Read the documentation carefully before operating the user
interface to ensure the best possible performance.
▪ Request the installer to inform you about the settings that he used
to configure your system. Check if he has filled in the installer
settings tables. If not, request him to do so.
▪ Keep the documentation for future reference.
Target audience
Endusers
Documentation set
This document is part of a documentation set. The complete set
consists of:
▪ General safety precautions:
▪ Safety instructions that you must read before installing
▪ Format: Paper (in the box of the unit)
▪ Operation manual:
▪ Quick guide for basic usage
▪ Format: Paper (in the box of the unit)
▪ User reference guide:
▪ Detailed step-by-step instructions and background information
for basic and advanced usage
▪ Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/
▪ Installation manual:
▪ Installation instructions
▪ Format: Paper (in the box of the unit)
▪ Installer reference guide:
▪ Preparation of the installation, good practices, reference
data,…
▪ Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/
▪ Addendum book for optional equipment:
▪ Additional info about how to install optional equipment
▪ Format: Paper (in the box of the unit) + Digital files on http://
www.daikineurope.com/support-and-manuals/productinformation/
Latest revisions of the supplied documentation may be available on
the regional Daikin website or via your installer.
The original documentation is written in English. All other languages
are translations.
Daikin Online Control Heating app
If set up by your installer, you can use the Daikin
Online Control Heating app to control and
monitor the status of your Daikin Altherma heat
pump system. For more information, see:
http://www.onlinecontroller.daikineurope.com/
Breadcrumbs
Breadcrumbs (example: [4.3]) help you to locate where you are in
the menu structure of the user interface.
User reference guide
6
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
3 General information
4
Space heating/cooling
Operation range
4.3
g
A
db
a
f
e
c
BC
1 To enable the breadcrumbs: In the home screen or
main menu screen, press the help button. The
breadcrumbs appear in the top left corner of the
screen.
2 To disable the breadcrumbs: Press the help button
again.
This document also mentions these breadcrumbs. Example:
1 Go to [4.3]: Space heating/cooling > Operation
range.
This means:
1 Starting from the home screen, turn the left dial and
go to Space heating/cooling.
2 Press the left dial to enter the submenu.
3 Turn the left dial and go to Operation range.
Symbol Explanation
Before installation, read the installation and
operation manual, and the wiring instruction sheet.
Before performing maintenance and service tasks,
read the service manual.
For more information, see the installer and user
reference guide.
3.3 About the system
Depending on the system layout, the system can:
▪ Heat up a space
▪ Cool down a space (if a heating/cooling heat pump model is
installed)
▪ Produce domestic hot water
3.3.1 Components in a typical system layout
4 Press the left dial to enter the submenu.
3.2.2 Meaning of warnings and symbols
DANGER
Indicates a situation that results in death or serious injury.
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.
DANGER: RISK OF BURNING
Indicates a situation that could result in burning because of
extreme hot or cold temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
WARNING
Indicates a situation that could result in death or serious
injury.
WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate
injury.
A Main zone. Example: Living room.
B Additional zone. Example: Bedroom.
C Technical room. Example: Garage.
a Brine loop
b Indoor unit heatpump
c Domestic hot water (DHW) tank
d User interface of the indoor unit
e Dedicated Human Comfort Interface (BRC1HHDA used as
room thermostat)
f Underfloor heating
g Radiators, heatpump convectors, or fancoil units
NOTICE
Indicates a situation that could result in equipment or
property damage.
INFORMATION
Indicates useful tips or additional information.
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
User reference guide
7
4 Operation
a
b
c
a b c d e
4 Operation
4.1 User interface: Overview
The user interface has the following components:
a Status indicator
b LCD screen
c Dials and buttons
Status indicator
The LEDs of the status indicator light up or blink to show the
operating mode of the unit.
LED Mode Description
Blinking blue Standby The unit is not in operation.
Continuous blue Operation The unit is in operation.
Blinking red Malfunction A malfunction occurred.
See "7.1To display the help text
in case of a malfunction"[430]
for more information.
Item Description
a Left dial The LCD shows an arc on the left side of the
display when you can use the left dial.
▪ : Turn, then press the left dial. Navigate
through the menu structure.
▪ : Turn the left dial. Choose a menu item.
▪ : Press the left dial. Confirm your choice
or go to a submenu.
b Back button : Press to go back 1 step in the menu structure.
c Home
button
d Help button : Press to show a help text related to the current
e Right dial The LCD shows an arc on the right side of the
: Press to go back to the home screen.
page (if available).
display when you can use the right dial.
▪ : Turn, then press the right dial. Change
a value or setting, shown at the right side of the
screen.
▪ : Turn the right dial. Navigate through
the possible values and settings.
▪ : Press the right dial. Confirm your
choice and go to the next menu item.
LCD screen
The LCD screen has a sleeping function. After a certain time of noninteraction with the user interface, the screen darkens. Pressing any
button or rotating any dial awakens the display. The time of noninteraction differs depending on the user permission level:
▪ User or Advanced user: 15min
▪ Installer: 1h
Dials and buttons
You use the dials and buttons:
▪ To navigate through the screens, menus and settings of the LCD
screen
▪ To set values
User reference guide
8
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
4.2 Menu structure: Overview user settings
[1]
Room
Room sensor offset
Setpoint range
Antifrost
Cooling schedule
Heating schedule
Schedule
[2]
Main zone
Schedule
Heating schedule
Setpoint mode
Cooling schedule
Heating WD curve
Cooling WD curve
WD curve type
[3]
Additional zone
Schedule
Heating schedule
Setpoint mode
Cooling schedule
Heating WD curve
Cooling WD curve
WD curve type
[4]
Space heating/cooling
Operation mode
Operation mode schedule
[5]
Tank
Powerful operation
Comfort setpoint
Eco setpoint
Reheat setpoint
Schedule
WD curve type
[7]
User settings
Language
Time/date
Holiday
Quiet
Electricity price
Gas price
(*)
[8]
Information
Energy data
Malfunction history
Dealer information
Sensors
Actuators
Operation modes
About
Connection status
Running hours
[B]
User profile
[C]
Operation
Room
Space heating/cooling
Tank
[1.4]
Antifrost
Activation
Room setpoint
[1.5]
Setpoint range
Heating minimum
Heating maximum
Cooling minimum
Cooling maximum
[7.2]
Time/date
Hours
Minutes
Year
Month
Day
Daylight savings time
Format
[7.3]
Holiday
Activation
From
Till
[7.4]
Quiet
Activation
Schedule
Level
[7.5]
Electricity price
High
Medium
Low
Schedule
[8.1]
Energy data
Electricity input
Produced heat
(**)
(**)
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
Setpoint screen
(*) Not applicable
(**) Only accessible by installer
INFORMATION
Depending on the selected installer settings and unit type,
settings will be visible/invisible.
4 Operation
User reference guide
9
4 Operation
+
–
a
OR
b
c
c2
c4
c1
c3
4.3 Possible screens: Overview
The most common screens are as follows:
a Home screen
b Main menu screen
c Lower level screens:
c1: Setpoint screen
c2: Detailed screen with values
c3: Screen with weather-dependent curve
c4: Screen with schedule
User reference guide
10
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
4 Operation
6
1.6
bar
26 Feb 2019
22:19
55
21
45
i
k
j1
j2
j3
18
b
c
f3
f2
g1
f1
e
h2 h3 h4 g2h1
a2a1
d
55
6
21
45
18
4.3.1 Home screen
Press the button to go back to the home screen. You see an
overview of the unit configuration and the room and setpoint
temperatures. Only symbols applicable for your configuration are
visible on the home screen.
Possible actions on this screen
Go through the list of the main menu.
Go to the main menu screen.
Enable/disable breadcrumbs.
Item Description
a Domestic hot water
a1 Domestic hot water
a2
Measured tank temperature
b Current date and time
c Disinfection / Powerful
Disinfection mode active
Powerful operation mode active
d Emergency
Heat pump failure and system operates in
Emergency mode or heat pump is forced off.
e Space operation mode
Cooling
Heating
f Outdoor / quiet mode
f1
Measured outdoor temperature
f2 Quiet mode active
f3 Outdoor brine piping
(1)
(1)
Item Description
h Main zone
h1 Installed room thermostat type:
Unit operation is decided based on the ambient
temperature of the dedicated Human Comfort
Interface (BRC1HHDA used as room thermostat).
Unit operation is decided by the external room
thermostat (wired or wireless).
— No room thermostat installed or set. Unit operation
is decided based on the leaving water temperature
regardless of the actual room temperature and/or
heating demand of the room.
h2 Installed heat emitter type:
Underfloor heating
Fancoil unit
Radiator
h3
h4
Measured room temperature
Leaving water temperature setpoint
i Holiday mode
Holiday mode active
j Additional zone
j1 Installed room thermostat type:
Unit operation is decided by the external room
thermostat (wired or wireless).
— No room thermostat installed or set. Unit operation
is decided based on the leaving water temperature
regardless of the actual room temperature and/or
heating demand of the room.
j2 Installed heat emitter type:
Underfloor heating
Fancoil unit
Radiator
j3
Leaving water temperature setpoint
k Malfunction
A malfunction occurred.
See "7.1To display the help text in case of a
malfunction"[430] for more information.
(1) If the corresponding operation (for example: space heating)
is not active, the circle is greyed out.
(1)
(1)
(1)
g Indoor unit / domestic hot water tank
g1 Floor-standing indoor unit with integrated tank
g2 Water pressure
User reference guide
11
EGSAH/X06+10(U)DA9W(G)
Daikin Altherma 3 GEO
4P569819-1A – 2019.10
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