Comtrend WAP5922 User Manual
WAP-5922
AC1200 WiFi Extender
User Manual
Version A2.0, September 14, 2018
Federal Communication Commission Interference Statement
This device and its antenna must not be co-located or operating in conjunction
with any other antenna or transmitter. This device complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation. Any changes or modifications not expressly approved by the party
responsible for compliance could void the authority to operate equipment.
WiFi
To prevent interference with cordless phones, ensure that gateway is at least 5 feet
( 1.5m )from the cordless phone base station. This equipment complies with EU
radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between
the radiator & your body.
EMC Warning
This equipment complies with EU radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
Safety
1. This product is designed for indoor use only; DO NOT install the
adapter outdoors.
2. Do NOT use near water.
3. DO NOT put this product at or near hot or humid places, e.g. kitchen
or bathroom. DO NOT use any spray or liquids on it.
4. DO NOT touch the product with wet hands and DO NOT clean the
product with a wet cloth. Use a soft, dry cloth to clean the device.
5. DO NOT expose the product to lit candles, cigarettes, open flames,
high or low temperatures, etc.
6. DO NOT pull any connected cable with force; disconnect it from the
power first.
7. Ensure proper ventilation, so that air flows freely around the product.
8. If you find that the product is not working properly, please contact
your dealer of purchase and ask for help. Do NOT open the casing
9. DO NOT disassemble the product, warranty will be void.
Power Specifications
I/P： 100-240Vac, 50/60Hz, 0.16A
1
Federal Communications Commission (FCC) Statement
15.21
You are cautioned that changes or modifications not expressly approved by the part
responsible for compliance could void the user’s authority to operate the equipment.
15.105(b)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause
undesired operation of the device.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
2. This equipment complies with RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a
minimum distance of 20 cm between the radiator and your body.
2
ISED
Canadian Notice
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that
may cause undesired operation of the device.
Avis Canadien
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique
Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes :
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
Caution: Exposure to Radio Frequency Radiation.
1. To comply with the Canadian RF exposure compliance requirements, this device and its
antenna must not be co-located or operating in conjunction with any other antenna or
transmitter.
2. To comply with RSS 102 RF exposure compliance requirements, a separation distance of
at least 20 cm must be maintained between the antenna of this device and all persons.
Attention: exposition au rayonnement radiofréquence.
1. Pour se conformer aux exigences de conformité RF canadienne l'exposition, cet appareil
et son antenne ne doivent pas être co-localisés ou fonctionnant en conjonction avec une
autre antenne ou transmetteur.
2. Pour se conformer aux exigences de conformité CNR 102 RF exposition, une distance de
séparation d'au moins 20 cm doit être maintenue entre l'antenne de cet appareil et toutes
les personnes.
Operationintheband5150‐5250MHzisonlyforindoorusetoreducethepotential
forharmfulinterferencetoco‐channelmobilesatellitesystems.
Labande5150‐5250MHzestréservésuniquementpouruneutilisationà
l'intérieurafinderéduirelesrisquesdebrouillagepréjudiciableauxsystèmesde
3
satellitesmobilesutilisantlesmêmescanaux.
Forthefrequency5600‐5650MHz,nooperationispermitted
Pourlafréquence5600‐5650MHz,aucuneopérationestautorisée.
4
Preface
This manual provides information related to the installatio n and operation of this
Dual-Band Wireless Mesh Point. The individual reading this manual is presumed to
have a basic understanding of home networking terminology and concepts.
If you find the product to be inoper able or mal functioning, pl ease contact technical
support for immediate service by email at homesupport@comtrend.com
For product updates, new product release, manual revision, or software upgrades,
please visit our website at http://www.comtrend.com
Copyright
Copyright© 2018 Comtrend Corporation. All rights reserved. The information
contained herein is proprietary to Comtrend Corporation. No part of this document
may be translated, transcri bed, reproduced, in any form, or by any means without
the prior written consent of Comtrend Corporation.
NOTE: This document is subject to change without notice.
Protect Our Environment
This symbol indicates that when the equipment has reached the end of
its useful life, it must be taken to a recycling center and processed
separate from domestic waste.
The cardboard box, the plastic in the packaging, and the parts that make up this
device can be recycled in accordance with regionally established regulations. Never
dispose of this electronic equipment along with your household waste.
You ma y be subject to penalties or sanctions under the la w. Instead, ask for disposal
instructions from your municipal government.
Please be responsible and protect our environment.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a
recycling centre and processed separately from domestic waste.
The cardboard box, the plastic in the packaging, and the parts that make up this
device can be recycled in accordance with regionally established regulations. Never
dispose of this electronic equipment along with your household waste.
You ma y be subject to penalties or sanctions under the la w. Instead, ask for disposal
instructions from your municipal government.
Please be responsible and protect our environment.
5
6
TableofContents
Chapter 1 Product Information ..................................... 9
1.1 Introduction and Features ........................................ 9
1.2 System Requirements ............................................. 10
1.3 Package Contents ................................................... 11
1.4 Get familiar with your Wireless Mesh Point ............ 12
Chapter 2 Mesh WiFi-Supported Installation ............... 16
2.1 Device Setup ........................................................... 16
2.1.1 WiFi Network Setup ............................................................ 19
Chapter 3 Repeater Mode ............................................ 21
3.1 Repeater Mode Quick Installation Guide ................. 21
3.1.1 Hardware WPS button setup ......................................... 22
3.1.2 Web browser quick setup ................................................ 24
3.2 Repeater mode Advanced Settings .......................... 31
3.2.1 Connect to web configuration menu ........................ 31
3.2.2 Home ............................................................................................ 33
3.2.3 WPS Setting ............................................................................. 35
3.2.4 Advanced Settings ............................................................... 37
3.2.5 WLAN 2.4G settings ............................................................ 40
3.2.6 WLAN 5G settings ................................................................ 42
3.2.7 MAC Address Filtering ....................................................... 44
3.2.8 How to find the MAC address of your device ....... 46
3.2.9 System Utility ......................................................................... 50
3.2.10 Configuration ....................................................................... 52
Chapter 4 AP Mode ...................................................... 56
4.1 AP Mode Quick Installation Guide ........................... 56
4.1.2 Web browser quick setup ................................................ 57
4.2 AP Mode Advanced Settings .................................... 62
4.2.1 Connect to web configuration menu ........................ 62
4.2.2 Home ............................................................................................ 63
4.2.3 WPS Setting ............................................................................. 65
4.2.4 Advanced Settings ............................................................... 67
4.2.5 WLAN 2.4G settings ............................................................ 71
4.2.6 WLAN 5G settings ................................................................ 73
4.2.7 MAC Address Filtering ....................................................... 74
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4.2.8 How to know the MAC address of your device ... 77
4.2.9 System Utility ......................................................................... 80
4.2.10 Configuration ....................................................................... 82
Chapter 5 Appendix..................................................... 85
5.1 Configuring TCP/IP on PC ....................................... 85
5.1.1 Windows XP IP address setup: .................................... 85
5.1.2 Windows Vista/Windows 7 IP address setup: ... 86
8
Chapter 1 Product Information
1.1 Introduction and Features
The AC1200 Dual-Band Wireless Mesh Point has a compact design, and provides
excellent network performance to extend your Wi-Fi signal and wireless coverage.
Features of this Wireless Mesh Point include:
Easily extends the wireless signal inside your home or office.
Compact design while maintaining excellent network performance.
Supports 802.11a/b/g/n and 802.11ac standards, it can provide up to
300Mbps for 2.4Ghz on 11n mode and 866Mbps for 5Ghz on 11ac mode.
LED signal indicators to easily realize the best location placement to
extend the WiFi signal for best wireless performance.
Supports Repeater mode and AP mode.
WPS (Wi-Fi Protected Setup) hardware button for easy installation and
wireless security.
9
1.2 System Requirements
Wireless network card which is compatible with 802.11a/b/g/n and 802.11 ac
wireless network standards.
Windows XP , Windows 7, Windows 8, Windows 10 or MAC OS or Linux oper ating
system.
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1.3 Package Contents
Before you start to use this Wireless Mesh Point, please check if there’s anything
missing in the package, and contact your place of purchase to claim for missing
items:
Wireless Mesh Point (1 pcs)
Quick Install Guide (1 pcs)
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1.4 Get familiar with your Wireless Mesh Point
Interface Descriptions
B
Item Item Name Description
A LAN 10/100/1000M Ethernet LAN Port with
B Reset / WPS Reset the Wireless Mesh P oint to fac tory default
A C
Auto-MDI/MDI- X. Connect to a computer , switc h
or hub for local network sharing.
C
WiFi Output Power Switch
settings (clear all settings) or start the WPS
function. Press this button and hold for 10
seconds to restore all settings to factory
defaults, or press this button for less than 5
seconds to start the WPS function.
Switch the button to change.
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LED Activity
LEDs Behavior Description Note
Signal
Strength
LED1 on
LED2 off
LED3 off
LED1 off
1. The device is in repeater
mode, when LED2 & 3 are off
and LED1 is on. It means the
device has optimal signal
quality.
2. Device in AP mode, when
LED1 is solid on, it represents
the device is ready.
(Device ready means it
obtained an IP from the
uplink DHCP server.)
1. The device is in repeater
An optimal signal
means the Wireless
Mesh Point is placed
with proper
distance to help to
extend the
network.
Good signal:
-45 to -60dBm
Signal too strong:
LED2 on
LED3 off
mode, when LED1 & 3 are off
and LED2 is on. It indicates the
current placement is too close
to the uplink router, which is
not an effective placement of
the wireless mesh point.
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> -45dBm
LED1 off
3. The device is in repeater
signal too weak:
LED2 off
LED3 on
LED1 LED2
LED3
flashing
mode, when LED1 & 2 are off
and LED3 is on. It indicates the
current placement is too far
from the uplink router, which
potentially makes the uplink
connection weak and may
result in slow speed or
disconnection.
1. The device is not with a stable
connection. It may be in the
progress of pairing, grouping,
and or synchronising.
2. The device will not be able to
configure before these 3 LEDs
stop flashing.
< -60dBm
The device in
factory default and
powered (with
power LED on), in
this state, it is not
ready to make any
configuration, and
it needs to wait
until LED1, 2 & 3
Power
LED 4 on
LED4
flashing
LED4 off
The device is powered on.
Firmware upgrading is taking
place.
Device is powered off or no power.
are flashing.
(If only the power
LED on, the
Wireless Mesh Point
is still in booting
process.)
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WPS &
LED5 on
1. The device is successfully
Paring
status
LED5
flashing
Off
finished WPS handshaking.
2. The device is already paired or
grouped with the current
network.
The device is processing WPS PBC
handshaking.
1. The device is not performing
WPS handshaking.
2. The device is not paired or
grouped with any network.
There is a 120
second open
window to process
WPS PBC
handshaking and
after 120 seconds
time out, the LED
will turn Off.
Ethernet LED6 on
Off
Flashing
The device is connected to
another device via Ethernet cable.
The device is not connected to
another device via Ethernet cable
or no Ethernet cable is attached.
There is Ethernet traffic.
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Chapter 2 Mesh WiFi-Supported Installation
Scenario 1: Using a Comtrend Mesh WiFi-Supported Gateway
Use anywhere from 1-10 Mesh Points on a single network.
Scenario 2: Using a Non-Comtrend Mesh WiFi-Supported Gateway
Use anywhere from 2-10 Mesh Points on a single network.
Note: A minimum of 2 Mesh Points are required to create a connection for this
scenario.
2.1 Device Setup
The following steps show how to setup your Whole-Home WiFi Mesh System
using Ethernet Pairing. For additional setup options (including WPS), please refer
to the User Manual available online.
NOTE: If you are using a Comtrend WiFi Mesh-Supported Gateway, then the
Mesh Points will work in conjunction with your Gateway’s WiFi. If you are not
using a Comtrend WiFi Mesh-Supported Gateway, then the WiFi Mesh Points will
create a separate WiFi Mesh System (Note: This application will require at least
two WiFi Mesh Devices to create a Mesh System).
1. Connect one end of an Ethernet Cable into each Mesh Point (WAP-5922) that
you wish to have in your Whole-Home WiFi Mesh System. For this example, we
will use two Mesh Points.
2. Plug the Mesh Points into an outlet near your Network Device (Router,
Modem).
Ethernet
Cable
Steps 1-2
16
3. Connect the other end of the Ethernet Cables into your Network Device. The
pairing process will then automatically begin.
4. Wait until all WPS/Grouping LED’s light up solid (around 3 to 5 minutes). This
means the two Mesh Point’s are now in the same WiFi Mesh S ystem. If you are using
a Comtrend WiFi Mesh-Supported Gateway, then the two Mesh Points are now in the
same WiFi Mesh System as the Comtrend Gateway as well.
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5. Disconnect the Ethernet Cables and unplug the Mesh Points. Then find a suitable
location for each Mesh Point with an accessible power outlet. The Mesh P oints should
be placed in different directions between the Network Device and the areas farthest
from the Network Device.
NOTE: If you are not using a Comtrend WiFi Mesh-Supported Gatew ay , then you will
need to leave one Mesh Point connected via Ethernet to the Network Device.
The following LED’s will show you if you
have the optimal placement.
LED / Icon Status Indication
The extender has an optimal signal
Signal - Optimal First LED On
Signal - Too Strong Second LED On
Signal - Too Weak Third LED On
connection with its uplink device. The
distance in between is ideal.
The extender has too strong a signal
connection with its uplink device. The
distance in between is too close.
The extender has too weak a signal
connection with its uplink device. The
distance in between is too far.
6. Once the Mesh Points are plugged into their new locations, wait for the
WPS/Grouping LEDs to light up solid. This means they are grouped again and the
WiFi Mesh System is ready to use.
7. To add new Mesh Points to the Mesh System, simply plug the new device(s)
into an outlet and press the WPS Button for 2-3 seconds. Within two minutes,
press the WPS Button on a Mesh Point in the existing syste m. The WPS/Grouping
LED will light up solid.
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8. If you are using a Comtrend WiFi Mesh-Supported Gateway , then
the WiFi Mesh System will automatically use the original WiFi
settings on your Gateway. If you are using a Non-Comtrend
WiFi-Supported Gateway, then please reference the back of the
Mesh Point that is connected to the Gateway for the default SSID
and Password WiFi settings.
If you would like to change your network’s SSID or Password please
continue to section 2.1.1.
2.1.1 WiFi Network Setup
1. You can now use your computer’s Wireless configuration
utility to search for a Wireless Network name such as: repeater0003.
(The default SSID of this Mesh point is ‘repeater0003’, and 0003 is
for reference. It will be the last 4 digits of the device’s MAC number.)
2. Open your Web bro wser, and input ‘http://comtrend.setup’ in the address
bar.
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3. The system will prompt you to input the username and password. Default
username is ‘admin’ and password is ‘1234’. Click th e ‘OK’ button to continue.
4. After you log into the Webpage, input your WiFi network name in the ‘Device
SSID’ field, and also the password in the ‘KEY’ field for both the 2.4G Hz and 5GHz
WiFi networks. After the configurati on, click the ‘APPL Y’ button to fi nish the setup.
The devices will reboot, and when the WPS/Grouping LED s on all of the Mesh
Points light up solid, the Whole-Home WiFi Mesh System is ready.
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Chapter 3 Repeater Mode
This chapter will explain how to quickly install this device by usin g the qu ick setup
method and explain each detailed setting on the web user interface while in repeater
mode.
3.1 Repeater Mode Quick Installation Guide
For first time setup and installation, move this Wireless Mesh Point close to the
Wireless Broadband Router or Access point you wi sh to connect to. After installati on
is complete, move this Wireless Mesh Point to the place you wish to permanently
wish to use it.
Plug this Wireless Mesh Point into a power outlet on the wall, and you should see the
‘Power’ LED light up in few seconds. If not, check if the power outlet you’re using is
working.
You can setup the wireless connection via the ‘Hardware WPS button’ or ‘Software
web browser’.
If your broadband router or access point also supports a ‘WPS button’, we
recommend you to use the WPS button to establish connection.
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Using WPS button - please go to section 3.1.1
Using Web browser - please go to section 3.1.2
3.1.1 Hardware WPS button setup
1. Press and hold the WPS button on the Wireless Mesh P oint for 2 seconds, the
‘WPS’ LED will start flashing.
WPS button
WPS LED
2. Press the WPS button on the wireless broadband router or access point you
wish to connect to within 2 minutes.
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NOTE: the WPS button position on the access point above is for reference;
different devices may have different WPS button positions or locations.
TIP: If the access point you wish to connect to does not have a hardware
WPS button, you can also use its web configuration menu’s WPS function
to establish connection. Or you can login to the WAP-5922’s web user
interface to perform quick setup (for detailed setup refer to ‘3.1.2 Web
browser quick setup’ manual)
3. When WPS connection is successfully established, the Wireless Mesh Point will
reboot immediately to make your settings take effect ; if the ‘WPS’ LED flashes
fast, a problem has occurred, please wait for 2 minutes until the ‘WPS’ LED goes
off, and start from step(1) again.
When quick installation is successful, the ‘Signal’ LED will turn on.
Signal LED
4. Please plug this Wireless Mesh Point into a power outlet on the wall in the place
you wish to use it (the ideal place will be the center of your house) and, the
wireless connection will be established automatically as long as it’s within range
of your wireless router or access point.
23
You can check the ‘Signal’ LED status to understand signal reception level.
(Please see the table on page 14 for details.)
If the Signal LED is off, it means the device is out of wireless range of your
wireless broadband router or access point. Move the Mesh Point closer to the
broadband router until the Wireless Mesh Point device can receive a signal from
the broadband router and extend its signal.
The quick installation setup is complete, you can refer to ‘3.2 Repeater mode
Advanced Settings’ to login to the web user interface for other advanced
settings.
3.1.2 Web browser quick setup
Before you can connect to the Wireless Mesh Point and start the configuration
procedures, your computer must be able to get an IP address automatically (use
dynamic IP address). If it’s set to use a static IP address, or you’re unsure, please
refer to ‘Chapter 6: 6.1 Configuring TCP/IP on PC’ to set your computer to use
dynamic IP address.
1. Use an Ethernet cable to connect your computer’s Ethernet port and the
wireless Mesh Point’s Ethernet port.
Or use your computer’s wireless configuration utility to search for an access
point named ‘repeater0003’ and get connected. (The default SSID of this
Wireless Mesh Point device is ‘repeater0003’, 0003 is for reference, it is the
last 4 digits of the device’s MAC number. Each device has a different MAC
number; please find it on your device label.)
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NOTE: this default SSID ‘repeater0003” is for reference, different devices
may have different last 4 digits.
If you are using a wireless connection in Windows Operating System and
encountered the following screen, please click “Connect the network without
setting it up” then you can successfully link to the Wireless Mesh Point. Do NOT
click “OK “.
In case you click ‘OK’, Windows Operating S ystem will ask for the security key,
please click “Cancel” to go back to this page.
NOTE: this ‘repeater0003” is for reference, 0003 are the last 4 digits of the
device’s MAC number. Each device has a different M AC number; please find
it on your device label.)
2. Open your web browser, it will redirect to the web user interface setting page.
(or you can input the default IP address in the address bar)
http://192.168.2.252
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3. The Wireless Mesh Point will prompt you to input the username and password.
Default username is ‘admin’ and password is ‘1234’. Click the ‘OK’ button to
continue.
4. All wireless access points nearby will be displayed on the list. Select one access
point you want to connect to and click the ‘Next’ button to continue. If the
access point you wish to connect to does not appear here, click the ‘Refresh’
button until it appears on the list, or try to move the Wireless Mesh P oint closer
to the access point you wish to connect to.
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