We, the Responsible Party:Citizen Systems America Corporation
363 Van Ness Way, Suite 404
Torrance, CA 90501. USA
Tel: (310) 781-1460
declares that the product:
Trade Name:CITIZEN
Product Name:Printer
Model Number:PD-24
confirms to the following specifications:
Regulation:FCC Part 15B, Class B
Test Method:ANSI C63.4-2003
and therefore is in compliance with the protection requirement of FCC
Rules relating to electromagnetic compatibility.
issued on 1, April, 2005
Authorized Signature:
4
Toru Morimoto
President
DECLARATION OF CONFORMITY
We,Citizen Systems Europe GmbH
Park House
643-651 Staines Road
Feltham, Middlesex
TW14 8PA. United Kingdom
declare under our sole responsibility that the product:
Product Type:Thermal Printer
Model Name:PD-24
manufactured by : Crown Young Industries Ltd
Block 10, Tong Fu Yu Industrial Zone
Long Tian Residents Committee
Keng Zi Subdistrict Office, Long Gong District
Shenzhen 518122, P.R. China
in 2005, to which this declaration relates is in conformity with the following standards:
EMC: EN 55022 / 1998, EN61000-3-2 / 2000, EN61000-3-3 /
1995, EN 50024 / 1998
Following the provisions of EMC (89/336/EEC) based on the following documents:
SAFETY: EN60950-1
1. EMI Test Report issued by ORIX Rentec Corporation
2. Immunity Test Report issued by ORIX Rentec Corporation
(European Representative)
London, 1, April, 2005
Norimitsu Katoh
Managing Director
Citizen Systems Europe GmbH
5
Compliance Statements
FCC Compliance Statement for American Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the grantee of this
device could void the user’s authority to operate the equipment.
EMI Compliance Statement for Canadian Users
• This Class B digital apparatus complies with Canadian ICES-003.
• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Declaration for European Users
CE marking shows conformity to the following criteria and provisions.
Instructions that must be followed to prevent any risk to the user and other people and any
damage to property are indicated as shown below. The degree of risk and damage that will
occur if a user operates the machine improperly by failing to obey any of the indicated
instructions are categorized as follows. Read the User’s Manual after you fully understand this
categorization.
Danger
Warning
Precaution
Indicates a situation where there is a high probability
of the death or serious injury of a person.
Indicates that if a person uses the machine improperly
by failing to obey this instruction, there is a possibility
of death or serious injury.
Indicates that if a person uses the machine improperly
by failing to obey this instruction, there is a possibility
of serious injury or of property damage.
Meaning of symbols
This symbol indicates that something must be handled carefully.
This symbol indicates something that must not be done.
This symbol indicates something that must be done.
7
Safety Instructions
7 Precautions to be followed when handling the printer
Warning
• Do not use the printer if it becomes hot, produces smoke or a strange smell,
etc. as it could start a fire. Immediately switch off the printer and remove both
the AC adaptor and/or battery pack, if installed.
• If any foreign (metal scraps, water, or other fluid) gets inside the printer,
immediately switch off the printer and remove both the AC adaptor and/or
battery pack, if installed. Then contact your service representative.
Failure to do so could result in fire.
Precaution
• Do not put on an unstable surface as it may fall or topple over causing some
injury.
• Do not use it in any of the following locations, otherwise it will malfunction:
– In a car that is exposed to the sun, in any place exposed to direct sunlight,
near a heater etc.
– In a place where the temperature and humidity are very high or low or where
they fluctuate widely.
– In an extremely dusty place
– In a place exposed to water or other fluid
• Do not drop or hit the printer as doing so will damage it or cause it to
malfunction.
• Keep all foreign material out of the printer. This will cause it to malfunction.
• Do not use a volatile fluid (thinner, benzine, etc.) or wet cloth to clean the
printer. If you do, it will be degraded or discolored. Clean it with a dry soft
cloth.
• During printing or when it is in standby status, do not move, shake or hit the
printer. There is a danger that the power will be cut off, losing printing data.
8
7 Precautions to be followed when operating the printer
Warning
• Be extremely careful not to touch the print head or serrated tear bar when
replacing the paper. After printing, the print head can become hot and there is
a danger of it burning your hand. Also, care should be taken when handling the
cutter as it might cut your hand.
Precaution
• If you use any paper other than the designated kind, the print quality will fall
and the service life of the print head (printing unit) will be reduced.
• Do not perform printing and do not push the paper feed button while there is
no paper in the printer. The heat of the print head will deform the platen
(roller) and friction with the platen will damage the print head.
• Do not tap or rub the print head with a sharp or hard object.
• If moisture has condensed on the print head, be sure to wait until it is
completely dry before performing printing. If you print while the print head is
moist, there is a danger of damage to the print head.
9
Safety Instructions
7 Precautions when using the battery pack
Danger
• Do not use any battery pack other than the specified type.
Using a type other than the specified type may cause an explosion.
• Use only the specialized charger.
• Do not take it apart or modify it.
• Do not short circuit the terminals.
• Do not use, charge, or leave the battery pack near fire, out in the hot sun, or in
any other hot place.
• Do not place it in a fire.
• Do not hit or drop the battery pack.
Precaution
• After charging, do not repeatedly charge it again. (We recommend that after
using it, you remove it from the printer and store it, then charge it the day
before you use it again.)
• When you do not plan to use the printer for a long time, remove the battery
pack from the printer and store it in fully charged condition.
• When carrying a spare battery pack removed from the printer, always carry it in
the protective cover included with the battery pack.
• If the battery pack works for only a short time after it is charged, or if an error
occurs even though it is charged, it may have reached the end of its service life.
Buy a new battery pack.
Dispose of an unnecessary battery pack according to rules in the country
where you are using it.
• If the terminals of the battery pack are dirty, clean them with a soft cloth.
• The battery pack performs a chemical reaction, so use it considering this
characteristic.
– Charge the battery pack where the temperature is in a range from 5°C to
40°C.
– Store it in a dry place where the temperature does not rise. Storing it for a
long time in a hot place will shorten its service life and cause serious selfdischarging.
– Because not using it for a long time may cause self-discharging, charge it
just before using it.
10
7 Precautions when using the charger (optional)
Precaution
• Do not modify the charger nor remove its cabinet.
• Do not damage or modify the power cord. This may cause a short circuit or
accident.
• Do not drop the charger or apply a strong shock to it.
• Use a household AC100-240V power source.
• Be very careful to keep water, metal etc. out of the inside of the battery pack.
• Do not use it in the following places.
– Near a store or place where it is exposed to direct sunlight
– Very humid places, and places where it would be exposed to oily smoke or
steam
– Place where there is violent vibration or an unstable place
• If it is used near a radio or similar appliance, it may cause noise. If this happens
use it further from the radio etc.
• If the charger will not be used for a long time, remove its power plug from the
power outlet and store it.
7 Precautions when using the specialized RS-232C cable and
USB cable
Warning
• When connecting to the printer using a cable, ensure you do cross (short) the
pins or contacts of any of the connectors with the metal parts of the cable
assembly.
Precaution
• Whilst the printer is protected from external damage as much as possible,
there is a danger that excessive static electricity damaging the internal circuits
of the printer. Take care to discharge items touching the printer before
connection or use.
• Do not leave the cable wrapped around the product for a long time. If you do,
there is danger of breakage and discoloration of the cable.
11
Safety Instructions
7 Precautions when using thermal paper (printing paper)
Precaution
When using thermal printing paper, take the following precautions. Thermal
printing paper becomes discolored or degenerates, resulting in faint printing.
• Do not put printed paper in bright light for a long period.
• Avoid high temperature, humidity, fluids, and sunlight.
• Do not use glue, adhesive, or adhesive tape containing a volatile organic
solvent to retain printed thermal paper by applying it to ground paper.
• When you want to retain the paper for a long time, we recommend that you
either use deterioration-resistant type thermal paper or make a copy on a
copier and retain the copy.
• Do not keep the paper in contact with a PVC film etc. for a long time.
• Avoid ammonia. Keep it away from paper copied on a copier that uses
ammonia.
• Do not let perspiration on your hands or oil touch the printed surface of
thermal printing paper (surface to be printed or surface that has been
printed).
• When the thermal printing paper will be stored, store it in a dark place where
the average temperature is 25°C or less and the humidity is 65% or less.
7 Precautions when installing the printing paper
Precaution
• Begin printing only after you have made sure that the printing paper is straight
where it is ejected from the printing (thermal) head. If it is not straight, the
paper will jam.
• To prevent the paper from being bent as it is fed into the printer, make sure
that the front end of the paper is as shown below.
GoodBadBad
12
Bad
Confirming the Accessories
Included Accessories
After opening the package, confirm that the printer and the following standard accessories
have been included.
(PD79910-0S)
& AC adaptor use power cord
(PD79912-0S for USA/CANADA)
(PD79913-0S for EUROPE)
* The shape of the plug of the AC adaptor cord
varies according to the country where it is sold.
Optional Accessories
& Sample Roll Paper& AC adaptor
& User's Manual
(This Volume)
& Battery pack
(PD69910-2S)
1
The following optional accessories are available for use with this printer. Purchase as needed.
& Specialized battery pack charger
(PD69923-0S for USA/CANADA)
(PD69926-0S for EUROPE)
& Roll Paper
(PD79920-0S)
& Specialized RS-232C cable
(PD79921-0S)
& Specialized USB cable
(PD79920-0S)
13
Before use
External Appearance and Part Descriptions
Front view of the printer
9
=
2
1
-
0
=
5
-
4
LED
(page 16)
6
5
7
8
3
1 FEED Button (paper feed)
If it is pressed once, it feeds one line. If it is held down, it feeds approximately 300 mm
(1 feet) then stops. But even if it is continuously held down, it feeds a specified length of
paper then stops. It will not feed if there is no paper.
2 MENU Button
It is used to set the menu.
If you turn on the power while pressing this MENU button, it enters menu setting mode.
It will not function if it is pressed while the power is on.
14
External Appearance and Part Descriptions
3 Serial Interface
To receive data serially, connect the specialized RS-232C cable (option).
4 USB Interface
To receive data from the USB interface, connect the specialized USB cable (option).
5 Strap Holder
6 Optical Receiver
Receives data transmitted by infrared transmission. (see page 29).
7 AC Adaptor Terminal Cover
This cover is used to protect the AC Adaptor terminal.
Be sure to always close the cover when not using the AC adaptor.
8 AC Adaptor Terminal
Use this terminal to connect the accessory AC adaptor.
9 Paper Check Window
Use this to check that the roll paper is properly set and check the remaining quality of
the paper roll.
0 Serrated Tear Bar
Tear the paper by pulling it toward you. Be careful not to cut yourself when tearing the
paper.
- Cover Open Button
Push buttons at two locations to open the roll paper cover to load roll paper in the
printer.
= Cover Close Unit
To close the roll paper cover, push the two locations.
1
15
Before use
External Appearance and Part Descriptions
LED panel
213
1 POWER LED
2 STATUS LED
3 ERROR LED
Functions of the LED
Each LED is illuminated continuously or flashing according to the status of the printer.
The POWER LED and the STATUS LED emit either green, orange, or yellow, and the ERROR
LED emits red in combinations that indicate the status of the printer. (See the following
page.)
16
LED Indicator Table
External Appearance and Part Descriptions
Printer Status
Printing standby statusSteadyNot onNot on
(ONLINE)green
During Bluetooth linkSteadyNot on
During data receptionSteadyNot on
(all interfaces)green (orange)
No paper (it has run out)SteadyNot on
Roll paper cover openSteadyNot on
Head overheatedSteadyNot on
Motor overheatedSteadyNot on
Low batteryNot onNot on
Battery chargingNot onNot on
Battery fully chargedSteadyNot onNot on
Battery charging errorSteadyNot onOn
Battery charging warningNot onOn
During menu registrationNot onNot on
Black mark errorSteadyNot on
System errorSteadyNot onOn
POWER LEDSTATUS LEDERROR LED
(green, orange, yellow) (green, orange, yellow)
green(green)
green
green
green(yellow)
green(orange)
(green)
(yellow)
green or not on
yellow
(yellow)
(orange)
green
green
(red)
‡: LED flashes quickly
: LED flashes slowly
÷: not on
1
*1
*1
*1
*1
*1
*1: Flashes red when there is no paper or when the roll paper cover is open.
17
Before use
External Appearance and Part Descriptions
Inside the Printer
2
3
1
3
2
4
5
1 Paper Feed Roller
This feeds the paper to the paper
exit slot.
2 Paper Holder
The roll paper is placed here.
3 Cover Open Sensor Switch
Detects whether the roll paper cover is open or closed.
4 Paper End/Black Mark Detection Sensor
Detects whether or not paper is loaded.
7 About the Black Mark
This is a black sensing mark that is pre-printed on the paper’s print side. Once the black
mark is detected, you can then feed the paper as needed with more accurate detection of
the point where the paper is to be torn.
5 Thermal Print Head
This is the actual printing component.
18
Back of Printer
External Appearance and Part Descriptions
3
2
Printer Underside
1
2
1 Power Switch
Slide the switch towards you and
hold it to turn on the power.
Slide the switch towards you and
hold it again to turn off the power.
1
2 Cut sheet paper insertion
opening
This opening is used to insert the
cut sheet paper.
3 Roll paper cover
This is the cover of the roll paper.
1 Battery cover
Open the battery cover to remove
the battery pack.
2 Cut sheet paper guide cover
This should not be removed except
by service personnel. It is used to
clear paper dust and dirt from the
cut paper path.
1
19
Printer Preparation
Installing the Battery Pack
This printer is powered by the accessory battery pack and an AC adaptor. Charge and use the
battery pack after installing it in the printer.
The battery pack is not charged when it is shipped from our factory. Be sure
to charge it before using it for the first time. (Charging method: Page 21)
Do not use any battery or AC adaptor
other than the specified products.
Danger: If you install a replacement battery pack that is the wrong type,
there is danger of an explosion. When you have finished using a
battery pack, dispose of it as instructed in this manual (page 10).
1 Open the battery cover on the
back of the printer as shown in
the figure.
Slide it while lightly pressing the
triangular mark on the cover with your
finger.
Triangular mark
Battery cover
2 Check the orientation of the
battery pack, put it in place and
push it in the direction shown
by the arrow.
3 Close the battery cover and
push the part shown by the
arrow.
Be sure that the cover is properly
closed.
20
Battery cover
Battery Pack Charging Method
The battery pack installed in this printer can be charged by inserting the AC adaptor in the
printer.
1 Insert the AC adaptor power plug into an AC power outlet.
2 Connect the AC adaptor to the printer after you have installed the
battery pack in the printer.
Power outlet
Power plug
2
7 When the printer is not operat-
ing
When the AC adaptor is inserted, the
POWER LED flashes yellow and the
battery starts charging. When charging
of the battery pack is completed
normally, all LED’s are off.
Flashing (yellow)
All off
Reference
If the battery pack is completely
discharged, it takes about 4.5 hours to
charge it.
7 When the printer is operating
powered by the battery pack
Charging does not occur when the
printer is receiving data, printing, or
feeding paper (POWER LED is steady
green).
If the printer stops in power ON status
(printing standby) charging starts and
the POWER LED flashes yellow.
When charging of the battery pack is
completed normally, the POWER LED
changes from flashing yellow to steady
green.
Flashing (yellow)
Steady (green)
21
Printer Preparation
Steady
(yellow)
Steady
(red)
Battery Pack Charging Method
7 Error indications during charging
When normal charging is impossible because of problems with the printer or the battery pack
or because of the surrounding environment, an error is indicated. (See page 17)
7 Charging warning
When the charging environment
range is not satisfied
The POWER LED flashes yellow and the
ERROR LED is steady red and charging
stops. After the charging environment range
is restored, charging restarts.
If the temperature of the battery
pack or the inside of the printer is
too low or too high before starting
to charge or while charging the
battery pack:
The POWER LED flashes yellow and the
ERROR LED is steady red and charging
stops. When these temperatures are restored
to the charging range, charging restarts.
Flashing
(yellow)
Steady
(red)
7 Charging error
When there is a battery pack or
printer problem
The POWER LED is steady yellow, the
ERROR LED is steady red and charging stops
instantly.
When a charging error has
occurred, immediately stop
charging and contact the
retailer where you purchased it
or a repairman.
22
Battery Pack Charging Method
Charging with the External Charger Option
This explains charging using a separately sold charger, but be sure to read the User’s Manual
that comes with the charger before using it.
Charging method
1 Insert the charger’s power plug
into an AC power outlet.
The POWER LED lights up
steady red.
Power plug
Battery pack
2 Insert the battery pack into the
charger with its “+” and “–”
terminals oriented correctly
and slide it in the direction
shown by the arrow.
3 The charging lamp flashes green
and charging starts. When
charging is completed it turns
off.
When to charge the battery pack
When the battery pack is almost empty of charge, the POWER LED of the printer
begins to flash green (see page 17). When this happens, charge it using the external
charger or AC adapter.
If you continue to use it without charging, the power automatically cuts off, losing
printing data.
Flashing
(Green)
POWER12
Steady
(red)
Power lamp
Charging lamp 1
2
23
Printer Preparation
Flashing (Orange)
Steady
(green)
About the Power Source
Turning the Power On
When you slide the power switch towards you and hold it, all LED’s turn on, and if the printer
can print, the POWER LED glows steady green. After the POWER LED turns on, release the
switch.
Power switch
Steady
(green)
Steady
Steady (green)
(green)
Steady (green)
Steady
(green)
Steady
(red)
Turning the Power Off
When you slide the power switch towards you and hold it, the POWER LED changes from
steady green to flashing orange. After this happens, releasing the power switch cuts off the
power.
Power switch
Auto Power Off (setting the power saving time) Function
The printer can automatically cut off the power to conserve the battery pack when inactive for
a specified period of time.
The set time can be changed in menu setting mode between four settings: 3 minutes, 5 minutes,
10 minutes, and invalid. (It is set at 3 minutes when the printer is shipped from the factory.)
24
When the power has been cut off by the Auto Power Off function, push the
power switch again to restore the power. Be careful because all temporary
settings in the printer (downloaded character data, text size, etc.) are reset
to the VuePrint menu settings when power is turned on again. This function
does not operate when it is powered by the AC adaptor.
Loading the Paper
The following types of paper can be printed by this printer.
• Thermal roll paper
• Thermal cut sheet paper (Copy thermal roll paper cannot be used.)
• Thermal copy cut sheet paper
Recommended Papers
Cut sheet paper (Thermal paper, label paper, copy thermal paper)
Min. sheet length:120 mm (4.72 in.)
Max. length:250 mm (9.84 in.)
Recommended designated papers
• The thickness of paper that can be used by auto sheet load ranges from
60 to 65 µm.
• If the paper thickness is 80 µm or more, it may be impossible to ensure
printing quality.
• If any paper other than the recommended designated paper is used, it may
be impossible to ensure adequate printing quality, so do not use such
paper.
• The density of the printing varies according to the type of printing paper
used. It is possible to change the printing density and the printing paper in
menu setting mode. (see page 35)
• It is possible to change the printing density and the printing paper with a
printer command. For details see Command Reference (attached
document).
2
25
Printer Preparation
Loading the Paper
Loading Roll Paper
1 Turn on the printer power and
push the cover open buttons
with both hands to open the
roll paper cover.
2 Load the roll paper by aligning
one edge of it against a paper
holder as shown in the figure
then pushing it lightly.
3 After pulling the end of the roll
paper towards you, push the
cover close locations with both
hands to close the roll paper
cover.
Pull the roll paper straight to prevent
looseness. Looseness causes paper jams.
Cover open
button
Cover open
button
Paper
holder
Paper
holder
26
If the cover is open, a cover open error (ERROR LED flashes) occurs. (see
Page 17)
When this happens firmly close the roll paper cover again.
The error is automatically cancelled.
Loading the Paper
4 Push the FEED button to feed
the paper and stop it at the
printing start position.
5 Holding the end of the roll
paper, pull it toward you and
cut of surplus paper.
Loading cut sheet paper
1 Open the cover of the cut sheet
paper insertion slot on the back
of the printer.
If roll paper is loaded, remove it.
2 Turn on printer power then
insert the paper into the cut
sheet paper insertion slot on
the back of the printer as far as
possible; it will be automatically
feed to the printing start
position.
Cover close
location
Cover close
location
2
Cut sheet paper
insertion opening
After the paper has been inserted and fed, check to make sure the paper is
loaded straight. If it is bent, it might cause a paper jam.
To prevent the paper from being bent as it is loaded, do not use paper with
its front edge torn or folded. (see Page 12)
When paper is used up during printing
When paper is used up during printing, printing stops and the ERROR LED
flashes red. When this happens, do not turn off the printer power. If you do,
any remaining printing data will be erased.
27
Operating the Printer
Connecting the printer to a PC or other
communication device
It is possible to select one of the following interface methods to receive printing data.
7 Serial interface: PC, PDA, handy terminal
7 USB interface: PC etc. equipped with a USB terminal
7 Infrared interface
7 Wireless (Bluetooth) interface (option): Devices equipped with Bluetooth
Reference
The initial setting (when shipped from factory) is infrared interface (IrDA mode). If it is a
Bluetooth version printer, the default setting is set to Bluetooth.
Connecting the accessory specialized RS-232C cable and turning on the printer power
automatically changes it to a serial interface. (If “valid” is selected with “Cable IF auto
detection”, it changes. But it is invalid if the cable is inserted while power is supplied to
the printer.)
Change the settings in Interface Selection Mode to reset the interface according to the
utilization environment. (see page 42)
28
When using each interface, it is necessary to install a driver in or to
program the device that is connected to the printer.
Connecting the printer to a PC or other communication device
Connecting with the Infrared Interface
Direct the printer’s infrared port directly towards the infrared port of the
device to be linked.
• Data may not be received correctly when transmitted in direct sunlight, under
fluorescent lamps, and in other areas with strong light.
• Data may not be received correctly after the printer has been left for an
extended period in temperatures outside the recommended storage temperature range.
• Transmission distance varies according to the device used and the surround-
ing conditions, so it may be impossible to establish a connection within the
connection range provided in the specifications. There are devices that
cannot be connected within 10 cm (0.33 feet) of the light receiver.
• A communication error may occur if it is used connected to another infrared
device.
• Transmission can be achieved within a 15°
angle horizontally and vertically up to a
distance of 20 cm (0.66 feet).
• Confirm that there are no obstacles in the
space between the printer and the device
to be connected. Data cannot be
transmitted correctly if any obstructions
are present in this space.
3
15° vertically
and horizontally
20 cm (approx. 0.66 feet)
Maximum
29
Operating the Printer
Connecting the printer to a PC or other communication device
Connecting with a Cable
7 Connecting with the RS-232C cable
Use the separately sold specialized RS-232C cable (PD79921-0S).
Precautions When Using the Connector Cable
• Do not touch the metal portion of the cable connector once
the other end is connected to the printer port.
• Static electricity poses a risk of damage to the printer’s internal
circuitry.
• Do not leave the cable wrapped around the printer for
extended periods. This may result in short circuiting and
discoloration.
1 Turn off the power to the printer and the device to be connected.
2 Insert the cable connector straight into the printer’s serial port.
Make the connection being careful about the orientation of the connector. Trying to
connect the cable forcibly causes accidents.
3 Connect the other end of the cable to the serial port of the device
being connected.
4 Turn on the power to the printer and the connected device.
To a PC or other device
to be connected
30
Specialized RS-232C
cable (sold separately)
Serial Port
Connecting the printer to a PC or other communication device
7 Connecting with a USB cable
Use the separately sold specialized USB cable (PD79920-0S).
1 Turn off the power to the printer and the device to be connected.
2 Insert the connector of the cable straight into the USB port on the
printer.
* Make the connection being careful about the orientation of the connector. Trying to
connect the cable forcibly causes accidents.
3 Connect the other end of the cable to the USB port on the device to
be connected.
If the connection is done using a USB cable, select USB interface in Interface Selection
Mode.
4 Turn on the power to the printer and the connected device.
To a PC or other device
to be connected
Specialized USB
cable (separately sold)
3
USB port
31
Operating the Printer
Connecting the printer to a PC or other communication device
Connecting with a Bluetooth Interface
The Bluetooth interface is only available on a Bluetooth Version printer.
1 Bluetooth is automatically selected
in the factory. However, if you
printer’s configuration has been
changed, you may need to select it
again using the interface selection
mode. (See page 42)
Flashing (Orange)
If the Bluetooth interface is installed when
the printer is shipped from the factory, it is
not necessary to do the setting.
2 Setting the printer with the con-
nected device.
See the Users manual for each connected
device.
Wireless Communication Precautions
Many industrial, scientific, medical devices, wireless networking and items
such as Microwave ovens all operate in the same frequency band as this
Bluetooth version device. Our device is manufactured to ensure it complies
with all normal operation standards for such a device. However, we
recommend that you follow these precautions to ensure full compatibility
in your environment:
1. Before using this device, check to make sure that no other systems that are
susceptible to interference from a radio transmission device. Such systems may
also include power conservation wireless systems used to distinguish items moving
nearby.
2. If this device does cause interference, immediately stop using the device. Consult
your supplier about changing the frequency of operation or measures to prevent
interference such as installing partition walls.
32
Setting the Modes
To enter one of the setting modes, press the relevant button whilst pulling the power switch
towards you:
Menu setting modeMENU button
Interface setting modeFEED button + MENU button
Self print mode
1 With paper loaded, press and
hold the FEED button and
power switch.
After all the LED have lit up, the POWER
LED changes to flashing green.
After it changes, release all buttons.
Flashing (green)
2
Press the MENU button to
change the POWER LED from
flashing green to steady orange
and start self printing.
Steady (orange)
Even if the MENU button is pushed
during self print, self print will not be
done continuously.
To restart self print, press the FEED
button after printing is completed.
3 Turn off the power to leave self
print mode.
4
Example of printing in self print mode
33
Printer Settings
Setting the Modes
HEX Dump Print Mode
1
With the paper loaded, hold
down the FEED button and power
switch.
After all the LED have lit up, the POWER
LED changes to flashing green.
After it changes release all buttons.
Flashing (green)
2
Press the FEED button to turn off
the POWER LED and start the
STATUS LED flashing green.
green, press the MENU button,
changing the STATUS LED from
green to orange, lighting up the
POWER LED in steady green,
then when the STATUS LED turns
off, HEX dump print mode
begins.
Flashing (green) → Steady (orange)
Steady (green)
34
Setting the Modes
Menu Setting Mode
Menu setting mode is the mode used to change the settings of the printer or return to the
initial setting according to the usage environment.
Setting is done using the buttons on the printer by a dialogue method while printing each
item.
1) Printing the contents of the
present setting
↓
2) Initialization of the content of
the settings (Initialization to
the settings when the printer
was shipped.)
↓
3) Changing the contents of the
setting of each item
7 Entering Menu Setting Mode
1 Turn on the power switch while
pressing the MENU button with
paper loaded to enter menu
setting mode.
The POWER LED and STATUS LED light
up green, then printing starts and only
the STATUS LED is steady green.
2 According to what is printed on
the paper, set each item with
the printer buttons.
See “Setting Procedure” and “Menu
Setting Table” for each item’s contents
and setting procedure.
MENU button: YES
FEED button: NO
MENU + FEED button: Exit
MENU button
FEED button
Steady
(green)
Steady
(green)
4
Flashing (green)
35
Printer Settings
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
NO
NO
NO
NO
NO
EXIT
EXIT
EXIT
YES
Menu button + power ON
Do you want to
print out the default
settings?
Initialization of the content of the settings
(Initialization to the settings when the
printer was shipped.)
Printing the contents
of the present setting
Printing the
content of
the changes
End Menu.
Printer is now switching off.
Do you want to
change the settings?
Do you want
to print out the new
default settings?
Prints “End Menu” then
power is automatically cut
off.
Printer settings
Renewing
the changed
contents
Do you want to
save these settings
as defaults?
System settings
Interface settings
Do you want to
reset the printer to factory
defaults? Are you sure?
Press YES for 3
seconds.
Setting the Modes
7 Setting Procedure
When the setting
contents are
changed, the STATUS
LED flashes orange.
Be careful at this time as
accidentally cutting off the
power can corrupt the printer’s
memory.
36
YES : MENU button
NO : FEED button
Exit : MENU+FEED button
Setting the Modes
Media type
YES
Print density
YES
• Print pitch
• Font style
• Character set
• International character
• Code page
QR division
mode
YES
• Low power time
• Link off
• Black mark detection
• Return control
NO
Setting
change
YESYES
NO
Setting
change
YES
NO
Setting
change
YES
NO
Setting
change
NO
Setting
change
YES
NO
Setting
change
YES
• Interface delected
• Cable IF auto detection
• Cable IF baudrate
• Cable IF data length
• Cable IF parity
• Cable IF stop bit
• Cable IF flow control
• IrCZ baudrate
• IrCZ stop bit
• Bluetooth Mode
• BOND history deletion
NO
Setting
change
YES
4
37
Printer Settings
Setting the Modes
7 Setting contents printing
example
CITIZEN PD24 VuePrint Menu System
Press 'MENU' for Yes.
Press 'FEED' for No.
Press 'MENU' and 'FEED' together for Exit
New settings are NOT saved until you finish and
exit the menu system and choose the 'save settings
as default' option
Do you want to print out the default settings?
YES(M) NO (F)
: System settings
Low power time3 min
Link offInvalid
Black mark detectionInvalid
Return controlInvalid
:Interface settings
Interface delectedBluetooth
Cable IF auto detection valid
Cable IF baudrate9600
Cable IF data length8 bit
Cable IF parityNone
Cable IF stop bit1 bit
Cable IF flow controlXon/Xoff
IrCZ baudrate9600
IrCZ stop bit1 bit
Bluetooth ModeNormal(no pin code)
BOND history deletiion Invalid
Do you want to reset the printer to factory defaults?
Are you sure? Press YES for 3 seconds.
YES(M) NO (F)
7 Setting change procedure
printing example
Do you want to change the settings?
YES(M) NO (F)
Printer settings
YES (M) NO (F) EXIT (M+F)
: Media typeThermal media
YES (M) NO (F)
: Media typeCopy thermal media
YES (M) NO (F)
: Print density±0
YES (M) NO (F)
: Print density-2
YES (M) NO (F)
: Print pitch10cpi
YES (M) NO (F)
: Font styleRoman
YES (M) NO (F)
: Character setItalic
YES (M) NO (F)
: International character USA
YES (M) NO (F)
: Code pageUSA
YES (M) NO (F)
YES
NO
YES
NO
YES
YES
YES
YES
YES
YES
38
7 Menu Setting Table
Setting the Modes
Top Menu
Printer
Settings
Sub Menu
Media Type
Print density
Print pitch
Font style
Character set
International
character
Code page
Initial values
Thermal media
0
10cpi
Roman
Italic
USA
USA
Setting range
Thermal media
Copy thermal media
–2
–1
0
1
2
10cpi
12cpi
15cpi
proportional
17cpi
20cpi
Roman
Sans serif
Courier
Prestige
Script
Italic
Graphic
USA, France, Germany,
England, Denmark,
Sweden, Italy, Spain,
Japan, Norway,
Denmark 2, Spain 2,
Latin America, Korea,
Legal
USA, MULTILINGUAL, PORTUGAL, FRENCH-CANADA,
NORWAY, SCANDINAVIA, YUASCII, LATIN 2, CYRILLIC,
RUSSIAN, HUNGARIAN, KAMENICKY, TURKEY,
ICELANDIC, WELSH, MAZOVIA, UKRAINIAN, NEW
HEBREW, OLD HEBREW, DEC HEBREW, 437 GREEK,
GREEK 851, GREEK ABC, GREEK ELOT 928, CYPRUS,
MALTA, ARABIC EXT, UNISYS CODEPAGE, BRAZIL
ABICOMP, BRAZIL ASCII, LATIN 1, PC858, ISO LATIN
9, US ANSI, CYRILLIC ANSI, EASTEUROPE ANSI
Remarks
Selects media type.
Sets printing density. The set
values differ according to the
media type set by the paper
setting.
Selects the character size
(character pitch).
Selects the character style
(shape and appearance of the
characters).
Selects character code set.
Selects international
characters.
4
39
Printer Settings
Setting the Modes
Top Menu
Printer
Settings
System
settings
Interface
settings
Sub Menu
QR division mode
Low power time
1
Link off *
Black mark
detection
Return control
Interface selected
Cable IF auto
detection
Cable IF baudrate
Cable IF data
length
Cable IF parity
Initial values
mode 1
3 min
Invalid
Invalid
Invalid
IrDA
Bluetooth*
Valid
9600
8 bit
None
Setting range
mode 1
mode 2
3 min
5 min
10 min
Invalid
Invalid
Valid
Invalid
Valid
Invalid
Valid
Bluetooth
Cable IF
IrDA (Infrared Standard)
IrCZ (Infrared Citizen)
USB
Invalid
Valid
9600
1920 0
3840 0
115200
4800
8 bit
7 bit
None
Odd
Even
Remarks
Selects the QR Code
separation function: Mode 1
where the user separates the
data and Mode 2 where the
printer separates the data.
Sets the time until energy
saving starts. Or it can be set
to invalid.
Function that cancels auto
power off, during infrared
linking.
Sets black mark detection
printing.
If this setting is valid, a
response is sent to the FSg of
the ESC command and to the
ESC∼Y command (command to
return the status of the printer
to the host).
If the printer is a Bluetooth
version, the Bluetooth interface
is selected in the factory.
When set to Valid, the serial
interface will take priority when
the cable is connected and the
printer power is ON.
Selects communication speed.
(Valid only for RS232C
interface.)
Sets the data length.
(Valid only for RS232C interface.)
Sets the parity.
(Valid only for RS232C interface.)
40
Setting the Modes
Top Menu
Interface
settings
Sub Menu
Cable IF stop bit
Cable IF flow
control
IrCZ Baudrate
Initial values
1 bit
Xon/Xoff
9600
Setting range
1 bit
2 bit
Xon/Xoff
DTR/DSR
9600
1920 0
Remarks
Sets the stop bit
(Valid only for RS232C interface.)
Sets the flow control
(Valid only for RS232C interface.)
Sets the communication speed
of the Citizen infrared interface
3840 0
IrCZ stop bit
Bluetooth mode*
1 bit
2
Normal (no pin
code)
1 bit
2 bit
Normal (no pin code)
Bond (with pin code)
Selects the stop bit of the
Citizen infrared I/F.
Sets Bluetooth mode
(Valid only for Bluetooth
interface)
BOND history
3
deletion*
invalid
Invalid
Valid
Sets Bond history deletion
(Valid only for Bluetooth
interface)
*1: Link off
Function that cancels auto power off, during infrared linking
When IrDA is set, if the OS is Windows, the host PC performs a search (BroadCast) to clarify if there is or
is not an infrared device of some kind within the infrared communication range and a list of the devices is
displayed on the screen.
When the printer is powered by batteries, there may be no response and the names may disappear from
the PC screen because the power turns off during the period set by the power saving time setting.
If this setting is valid, Auto Power Off stops functioning and the host PC no longer overlooks the printer.
*2: Bluetooth mode
The connected device side may request validation. In such a case, set Bluetooth mode to BOND from
Menu setting mode (see page 35), to perform validation. During this operation, the entry of the PIN code
on the printer side is requested. The PIN code is allotted the lowest four columns of the BD address. If Self
printing is performed (see page 33), the BD address is printed, so refer to it to make the entry.
*3: BOND history deletion
When bonding has been done by Bluetooth, five BOND histories are usually stored inside. A device
formerly bonded based on this history can be connected without a PIN code.
If this setting is set to valid, the histories stored inside can be simultaneously erased.
The printer operates as follows.
1) “Valid” in the “Bond history deletion” menu is set and the VuePrint menu is closed. Then printer power
cuts off.
2) When power has been reconnected, the printer forcibly enters BOND history deletion mode and
BOND history is erased. Next printer power is automatically cut off.
3) When the power is turned on again, the BOND history deletion setting returns to its initial setting
“Invalid,” and the printer enters normal mode.
4
41
Printer Settings
Setting the Modes
Interface Selection Mode
1 Press the power switch while
pressing the MENU button and
the FEED button to start
Interface Selection Mode.
When interface selection mode has been
started, the LEDs indicate the interface
currently selected, as shown in the
diagram opposite.
Reference
If the Sub Menu of “Cable IF auto
detection” is set to “invalid”, the ERROR
LED is off. (page 40)
IrDA
IrCZ
CABLE
Steady
(green)
Flashing
(yellow)
Flashing
(green)
Flashing
(red)
Flashing
(red)
Flashing
(red)
Steady (green)
Not on
2 Pressing the FEED button
changes the LED sequence.
The LEDs will change to show the next
interface available, according to the
sequence in the diagram. (This does not
actually select the interface.)
3 Pressing the MENU button will
cause the setting to be saved
permanently and the selected
interface to becomes the
default interface. The printer
will automatically switch off
once the setting is saved.
The setting becomes valid when the
power is turned on again.
42
USB
Bluetooth
Flashing
(yellow)
Flashing
(orange)
Flashing
(red)
Flashing
(red)
Care and Maintenance
When paper is jammed inside the printer, remove the paper with tweezers etc. Clean dirt and
paper powder from the paper feed roller and the printing head with a cotton applicator. If you
conscientiously take care of it, you will be able to use it with ease.
• When taking care of it, be careful not to touch the cutter teeth. You may
be injured.
• Never bring any hard object in contact with the head. This may result in
damage to the unit.
• The print head becomes very hot. Allow the printer to rest for a short to
protect yourself from burns.
• If any foreign object gets inside the head or the paper feed gear, it may
cause a malfunction.
Print head
Paper feed roller
Paper end/
black mark
detection sensor
5
43
Appendix
Troubleshooting
No malfunction may be indicated in the following situations. Check these points before
considering malfunction as the cause of your problem.
Problem
Printer not operating
Paper cannot feed
Error results when
executing print
command
Cannot print using
infrared transmission
Cause
• Printer is not turned on.
• Battery pack voltage falls.
• Battery pack is not adequately
charged.
• A foreign object is caught on
the gear.
• Printer is not properly connected to other device with
cable.
• Paper is jammed in the printer.
• Devices are either too close
together or too far apart.
• Infrared ports are not on axis.
Solution
• Turn on the power.
• Charge the battery pack.
• Remove the foreign object.
• Make sure the printer and the
device issuing print commands are
connected correctly with the RS232C cable, then turn on the
power to the printer.
• Check for jammed paper.
• Adjust the distance between the
two devices so that they are in the
range given in the specifications
(page 29).
• Align both ports so that they are
directly facing each other.
44
Specifications
Printer
Category
Printing Method
Print Width
Printhead
Printing speed
Paper
Paper width
Recommended
paper
Roll paper
diameter
Paper length
Media sensor
Paper handling
mechanism
Total Dot Count
Dot Pitch
Resolution
Head life
Durability
Thermal paper
Copy paper
Thermal paper
Copy thermal paper
Thermal paper
Cut sheet paper
Specification
Direct Thermal
104 mm (4.09 in.)
832 d ots
8 dots/mm
203DPI
50 million pulses (at printing rate of 12.5%, room
temp., and density setting of 0)
1P paper, label paper, 50km or more
2 sheets of copy paper (original + 1) 10km or
more
Optical interfaceIrDA mode, 1.2 standard
Serial portRS-232C mode
USB interfaceFULL SPEED mode
Wireless interfaceBluetooth (Factory option)
IrDA protocol Transfer rates∼ 115,200bps
IrCZ protocol Transfer rates9,600, 19,200, 38,400 bps
ASCII 96 Characters
International Characters (16 Languages + 1 Legal)
IBM Graphics Character
Code Page 33page
Windows Page 5page
Roman, Sans Serif, Prestige Elite, Courier Script
69 columns
But if the character size and character interval in
any of the above cases are 0:
46 columns (10CPI), 55 columns (12CPI),
69 columns (15CPI)
79 columns (17CPI), 92 columns (20CPI)
12H x 24H, 18H x 24V (10CPI), 15H x 24V
(12CPI), 12H x 24V (15CPI), 10H x 24V (17CPI),
09H x 24V (20CPI)
When the light transmitter/receivers on the
printer and host are set so they are directly facing
each other horizontally, and the angle of the
host’s transmitter to the printer’s light receiver is
±15 ° vertically and ±15 ° to the right or left.
IrDA: max. 20 cm (0.66 feet)
Transfer rates
Parity
Data length
Stop bit
Reception buffer size
POWER LED green/yellow/orange, STATUS LED green/yellow/orange,
ERROR LED red
POWER button 1, FEED button 1, MENU button 1
POWER LED green/orange, STATUS LED green/orange, ERROR LED red
Battery
AC Adapter
Guaranteed operation
temperature
Guaranteed printing
temperature
Temperature during
storage
Humidity during
operation
Humidity during storage
4,800, 9,600, 19,200, 38,400, 57,600, 115,200
bps
Even, odd, none
7 or 8 bit
1 bit, 2 bit
64 KB
DC7.2V (type: lithium ion battery pack)
(Max. voltage DC8.4V)
DC8.0V (sold separately)
When the battery pack is mounted on the printer,
it can be charged using an AC adapter. But it
cannot be charged during data reception and
during printing.
Min. 25,000 lines
ASCII slide pattern continuous printing
(Conditions: fully charged battery pack, printing
density 0, usage temperature 25C° )
Auto Power Off, Low Power Detect
Battery pack: 0°C ∼ 45°C
AC adapter: 0°C ∼ 40°C
5°C ∼ 40°C
–25°C ∼ 60°C
30% ∼ 90% RH (no condensation)
30% ∼ 90% RH (no condensation)
5
47
Appendix
Specifications
Category
Obtained
standard
Power consumption
Acoustic noise
External
dimensions
Weight
Accessories
Separately sold
parts
Specification
UL60950 (3rd), CAN/CSA-C22.2No.60950 (3rd),
FCC Part 15 Subpart B (Class B)
EN60950-1, EN55022 (Class B), EN55024, EN61000-3-2, EN61000-3-3
Battery:Rated voltage 7.2V, Rated amperage 2.0A
AC adaptor: Rated voltage 8.0V, Rated amperage 2.0A
55 dB(A) (by EN ISO 7779)
147 (W) x 140 (D) x 63 (43) (H) mm
5.79 (W) x 5.51 (D) x 2.48 (1.69) (H) in. (Excluding protruding parts)
140 (5.51)
147 (5.79)
43 (1.69)
63 (2.48)
mm (inch)
Printer 540g (including battery, but without
paper)
Users Manual, Battery pack, AC adaptor, AC
adaptor use power cord, Roll paper (TF50-KSE2D: diameter 30)
Specialized battery pack charger
Specialized RS-232C cable, specialized USB cable
48
Interfaces
Serial Interface
7 Specifications
Transmission method Two way serial communication
Signal levelRS-232C
Baud rate4,800, 9,600, 19,200,
38,400, 57,600, 11,500 bps
Data length7 or 8 bit
Start bit1 bit
Stop bit1 bit, 2 bits
ParityEven, odd, none
ConnectorMD-S8100-10 (JST)
7 Pin layout
No.NameI/OPin explanation
1CTSINXON/OFF: not used
DTR/DSR: not used
2RTSOUTPull up to + 10V through 3.3 kΩ
3RXDINData beam from the host to the printer
4SGND–GND of the signal line
5TXDOUTXON/OFF : Data beam from printer to host
Transmits XON/XOFF
DTR/DSR : Not used
6DTROUTXON/OFF : Always High
DTR/DSR : High when the printer can receive
Low when it cannot receive
7IFSELCable judgement when the optional RS232C cable is connected to
the printer
8DSRINXON/OFF : Not used
DTR/DSR : High when the host can receive
Low when it cannot receive
5
* IN: signal from host to printer, OUT: signal from the printer to host
49
Appendix
Interfaces
Infrared interface
7 IrDA method
Transfer methodInfrared transfer method
Transfer waveWave length peak 850 - 900nm infrared light
CommunicationBaud rates 115,200, 57,600, 38,400, 19,200, 9,600bps
conditions
Data length8 bit
Stop bit1 bit
ParityNone
CommunicationAsynchronous/half duplex
method
Flow controlGoverned by IrDA
Transfer distanceMax. 20 cm (0.66 feet)
Theoretical rating0: Low level, 1: High level
Reception angleVertically ±15 °, right or left ±15 °
7 IrCZ method
Transfer methodInfrared transfer method
Transfer waveWave length peak 850 - 900nm infrared light
CommunicationBaud rates 38,400, 19,200, 9,600bps
conditions
Data length8 bit, 7 bit
Stop bit1 bit, 2 bit
ParityNone
CommunicationAsynchronous/half duplex
method
Transfer distanceMax. 20 cm (0.66 feet)
Theoretical rating0: Low level, 1: High level
Reception angleVertically ±15 °, right or left ±15 °
50
USB Interface
7 Specifications
Transfer methodComplies with Universal Serial Bus Specification
Transfer rateCompatible with 12Mbps (full speed) transfer rate
Reception buffer64 kB
ConnectorCAM-D89 (Mitsumi Electric)
CableIAM-C17 (Mitsumi Electric)
7 Pin Layout
Pin number Signal codeSignal nameFunction
1VBUSUSB power source USB power source (+5V)
2D-Signal line –– signal line
3D+Signal line ++ signal line
4GNDGNDGND
Wireless (Bluetooth) Interface (Option)
Transfer methodBluetooth 1.1 compliant
Frequency2.4 GHz
Modulation method FH method (Frequency hopping spectrum diffusion method)
Hypothetical10 m
interference distance
Transfer rate723.2k/57.6k bps (but the transfer rate between Bluetooth)
The communication speed between Bluetooth and the printer is
115.2kbps.
Transfer capacityUp to +4 dBm (Class 2 & Class 3)
Coding128 bit
Security levelLink
Standard PINPrepared
specification
PIN codeLower 4 digits of the BD address
ProfileSerial Port Profile
Interfaces
5
51
Printed in China
PD74948-50F
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