Citizen MD381, MD281, MD277, MD276, MD258, MD257, MD235, MC920, MD866, MD382, MD865, MD380, MD379, MD280, MD378, MD377, MD279, MD278, MD260, MD271, MD269, MD244, MD241, MD234, MD237, MC919, MC923, MC922, MC918 User Manual
Loading...
Proximity FAQ Version 2.5.3 September 2014
Page 1
Proximity FAQ
1)Which iPhone® is compatible with the Proximity App and watch?
2)What are the minimum specifications needed to install and run the Proximity App?
Due to the Bluetooth® technology required, (BLE 4.0 and above), The Proximity watch and App integrate with the iPhone® 4S and higher.
oiPhone® 4S or higher
oiOS 5.1 or higher
oiTunes account to download the free Proximity App
3)Which model or style number of the iPhone® is compatible with the Proximity App?
4)How do I know which version of iOS my iPhone® is running?
5)Which iPhone® 4S models are compatible with the Proximity App?
Any version of the iPhone® 6, iPhone® 5 or iPhone® 4S running iOS 5.1 or higher.
From the settings App on your iPhone®:
oTap on General
oTap on About
oScroll to "Version"
On the back of your phone, the model number will reflect:
A1387 (iPhone® 4S - GSM and CDMA)
A1431 (iPhone® 4S China)
You may also find information specific to your iPhone® 4S:
From the settings App on your iPhone®:
oTap on General
oTap on About
oScroll to "Model"
Black Models:
16GB : MC918, MD234, MD235, MD276, MD377, MD865
32 GB MC919, MC923, MD241, MD278, MD379
64 GB MD257, MD258, MD269, MD280, MD381
White Models:
16 GB MC920, MD237, MD277, MD378, MD866
32 GB MC922, MD244, MD279, MD380
64 GB MD260, MD271, MD281, MD382
Page 2
Proximity FAQ
6) Which iPhone® 5 models are compatible with the Proximity App?
7) Which iPhone® 5C models are compatible with Proxmity and the Proximity App?
note: your Proximity must have firmware v1.1 or higher installed. We recommend firmware v2.5 in conjunction with Proximty App v2.5
8) Which iPhone® 5S models are compatible with Proximity and the Proximity App?
note: your Proximity must have firmware v1.1 or higher installed. We recommend firmware v2.5 in conjunction with Proximty App v2.5
9)Which iPhone® 6 models are compatible with Proximity and the Proximity App?
note: your Proximity watch must have firmware v2.5 or higher installed used in conjunction with Proximty App v2.5
10)Which iPhone® 6 Plus models are compatible with Proximity and the Proximity App?
nnote: your Proximity watch must have firmware v2.5 or higher installed used in conjunction with Proximty App v2.5
From the back of your iPhone®, the model number will reflect:
A1428 (iPhone® 5 GSM model)
A1429 (iPhone® 5 CDMA with GSM Model)
You may also find information specific to your iPhone®:
From the settings App on your iPhone®:
oTap on General
oTap on About
oScroll to "Model"
iPhone® 5 Black
16 GB MD297, MD654, MD656
32 GB MD299, MD658, MD660
64 GB MD662, MD664, MD667 White
16 GB MD298, MD655, MD657
32 GB MD300, MD659, MD661
64 GB MD663, MD665, MD668
From the back of your iPhone®, the model number will reflect:
A1456
A1507
A1529
A1532
From the back of your iPhone®, the model number will reflect:
A1453
A1457
A1530
A1533
From the back of your iPhone® 6 model number will reflect one of the following:
A1549
A1586
From the back of your iPhone® 6 Plus model number will reflect one of the following: A1522
A1524
Page 3
Proximity FAQ
11)Which version of Bluetooth® is required to use the Proximity App?
12)Where can I get the Proximity App v1.0 to v2.0? What is it called in the Apple® App store?
13)Do you have video setting instructions or regular instructions that I can download and/or print?
14)There is a nice looking plastic card that came with my watch. What is it?
15)What is the Time Sync feature?
16) What is the Bluetooth® Link Loss Alert Feature?
Bluetooth® 4.0 and above. This is built in to the iPhone® 4S and higher. Previous versions of the iPhone® do not feature Bluetooth® 4.0 technology.
The Proximity App v1.0 to v2.0 is available from the Apple® App store on your iPhone®, or from the App Store in iTunes on your personal computer. You may search for ‘Citizen Eco-Drive Proximity’ from within the Apple® App Store App. You may also visit: https://itunes.apple.com/us/App/id552860768?mt=8
Our U.S. website features basic setting interactive instruction videos as well full and abbreviated setting instructions that you may download and/or print. Visit the support section at www.citizenwatch.com. Then, on the setting
instruction page enter movement caliber W760 as your search.
That is a USB card featuring setting instructions pdf’s, basic setting interactive instructions as well as overview movies of the watch and App. Holding the card with the picture of the watch facing you and referring to the raised area under the word CITIZEN, flip the connection open towards you with your thumb. Plug into your USB port.
Time sync enables automatic and on demand updating of the time and calendar on your Proximity watch. When the time sync feature is turned ‘ON’ in the Proximity App and with an active Bluetooth® connection with your iPhone®, the time and date will be automatically updated on your watch with the time and calendar settings on your iPhone®. You may choose to turn this feature ‘ON’ or ‘OFF’.
The Bluetooth® Link Loss alert feature enables the Proximity watch to notify you when your Bluetooth® connection with your iPhone® has been lost. When the Bluetooth® link loss feature is turned ‘ON’ in the iPhone® Proximity App, the watch will vibrate and the second hand will rotate to the 9:00 position notifying you that the Bluetooth® connection between your Proximity watch and iPhone® has been lost or terminated.
You may choose to turn this feature ‘ON’ or ‘OFF’.
Page 4
Proximity FAQ
17) What is the E-mail Alert feature?
The E-mail alert enables your Proximity watch to notify you of a new e-mail. When this feature is turned ‘ON’ in the Proximity App, and there is an active Bluetooth® connection between your watch and iPhone®, the watch will vibrate and the second hand will rotate to the 10:00 position. You may choose to turn this feature ‘ON’ or ‘OFF’.
18) What is the Schedule Alert feature?
19) What is the iPhone® search feature?
The Schedule alert feature enables your Proximity watch to notify you of a calendar event. When this feature is turned on in the Proximity App, and there is an active Bluetooth® connection between your watch and iPhone®, the watch will vibrate and the second hand will rotate to the 10:00 position notifying you of a calendar event. You may choose to turn this feature ‘ON’ or ‘OFF’.
When this feature is turned on in the Proximity App, and there is an active Bluetooth® connection between your watch and iPhone®, a sound may be activated on your iPhone® by pressing and releasing both buttons on your Proximity watch at the same time. You may choose to turn this feature ‘ON’ or ‘OFF’.
20) I am getting an error "Time Sync failed". Sometimes I receive multiple notifications.
Normally, when the ‘Automatic Time Sync’ is activated within the Proximity App, time sync occurs when a change of time is generated by the iPhone® or a Bluetooth® connection occurs. However under some circumstances, the Bluetooth® connection may be lost for a very brief moment at which time the Proximity Application automatically tries to connect automatically. Technically, a successful connection has occurred, but a time sync was not initiated as the automatic reconnection does not initiate this sequence. Unfortunately, this message cannot be avoided.
Page 5
Proximity FAQ
21) I am notified of e-mails on my watch, but my iPhone® does not notify me until sometime later or vice versa.
22)What type of e-mail works with the Proximity App?
23)I have a POP3 e-mail account. Will the Proximity App work with my e-mail provider?
24)I cannot connect to Bluetooth®. I have already paired my watch to the iPhone®.
25)I cannot connect with my Proximity Watch after pairing.
26)I cannot connect with my Proximity watch.
This can be caused by timing differences between the iPhone® EMail App and the Proximity App. Your iPhone® e-mail application reaches out to (polls) your e-mail provider to see if you have any new, unread mail. The Proximity App does this same thing. However, the Apple iOS and Proximity App do so at different intervals causing this issue. Unfortunately, the Apple e-mail App, third party e-mail apps and Proximity e-mail notifications cannot be synchronized causing this advance or delayed notice.
The Proximity Application works with IMAP e-mail services. POP3 e-mail services will not work with the Proximity App. Please check with your e-mail service provider to see if your e-mail is IMAP compatible. Some e-mail service providers provide both types of e-mail access, so this may be a setting in your e-mail account.
At this time, the Proximity App is not able to recognize POP3 type e-mail accounts. You must have an IMAP e-mail service. Some e-mail service providers provide both types of e-mail access, so this may be a setting in your e-mail account. Check with your provider.
Be sure you have your Bluetooth® radio activated on your iPhone®.
Be sure you have the ‘Scan’ setting in the Proximity App turned to ‘ON’.
Be sure you have paired your Proximity to your iPhone®.
Page 6
Proximity FAQ
27) I cannot reconnect the Bluetooth® connection between my watch and the Proximity App after airplane mode.
We recommend updating your compatible iPhone® to the latest version of iOS (iOS 8 as of September 2014) as well as Proximity firmware v2.5.If you do not wish to upgrade, please refer to the following steps:
o Open the Proximity App.
o Turn Scan ‘OFF’ in the Proximity App.
oDouble tap the home button on your iPhone®. Your iPhone® screen will roll up to reveal currently active apps. You may need to swipe right or left, depending on how many apps are currently running.
oTap and hold the Proximity App icon. A "-" sign in a red circle will appear. Tap on the "-" sign to close the App.
oPress and release the home button on your iPhone® twice to return to the home screen.
oTap on the iPhone® Settings App from your home screen. Please note the Settings App icon may not be located on the Home (first) screen on your iPhone®.
o Scroll to and Tap on General.
o Tap on Bluetooth®.
o Swipe left to turn your Bluetooth® radio ‘OFF’.
o Swipe Right to turn your Bluetooth® radio ‘ON’.
oExit Settings (press and release the home button on your iPhone®).
oTap on the Proximity App.
continued next page
Page 7
Proximity FAQ
27) (continued) I cannot reconnect the Bluetooth® connection between my watch and the Proximity App after airplane mode.
continued from previous page
oSwipe right to turn “Scan” to ‘ON’.
oReferring to your Proximity watch, press and release the upper right button (this is the shortcut to initiate the reconnect process).
OR
oReferring to your Proximity watch, pull the crown out one ‘click’ and rotate the mode hand (6:00 position) to the connect (CT) position. Push the crown in. This will start the reconnection process.
oYou may need to turn scan ‘ON’ or ‘OFF’ several
times for a successful reconnection.
28) I cannot reconnect after turning phone |
Please refer to FAQ 16. |
completely off then on. |
|
29) Why does the Bluetooth® connection terminate |
This is a feature to conserve power on both the |
after 6 hours? |
Proximity watch and your iPhone®. This cannot be |
|
changed or manually adjusted. Once paired and |
|
you are within Bluetooth® range, simply press and |
|
release the upper right button to reconnect your |
|
watch with your iPhone®. |
30) Can the Bluetooth® connection remain active all the time?
No. The Bluetooth® connection between your Proximity watch and iPhone® will automatically disconnect after 6 hours. This is to save power on both your watch and iPhone®.
Page 8
Proximity FAQ
31) I can't get the tone to stop when I use iPhone® |
From the iPhone® lock screen: |
search. |
Swipe on the iPhone® search notification. |
|
o Tap on ‘OK’. |
|
o From the home screen, tap on the ‘Launch’ |
|
option. |
|
This will open the Proximity App. |
|
o Tap on ‘OK’ to silence the tone. |
|
From the iPhone® Home screen: |
|
o Tap on the ‘launch’ option. Do not tap on ‘close’. |
|
This will open the Proximity App. |
|
o Tap on ‘OK’ to silence the tone. |
32) I do not see a message on the iPhone® when |
In the iPhone® notifications preferences section of |
using iPhone® search. |
your iPhone® settings, be sure your notification |
|
preferences for the Proximity App are set to |
|
‘Banner’ or ‘Alert.’ |
33) Can I connect to other Bluetooth® devices with my iPhone® at the same time?
Multiple Bluetooth® devices may be connected to your iPhone®. The number of devices that can be connected is dependent on not only your iPhone®, but the type of Bluetooth® device being connected.
34) How do I get the Proximity App?
The free of charge Proximity App is available from the Apple® App Store on your iPhone® or from iTunes on your computer. Search for “Citizen Eco-Drive Proximity.”
35) How do I set up e-mail?
"From the Proximity App:
oClick on Mail Accounts.
oTap on the "+" symbol.
oChoose one of the IMAP accounts from the list or choose ‘Other’. Please note that if you choose ‘other’ you will need to contact your e-mail provider for your IMAP server and port information.
oWhen choosing one of the built in e-mail services, enter your e-mail address, your e-mail account password and enter any account description you choose.
oIf you have chosen the ‘Other’ option, you will need to also enter your IMAP server and port information provided by your e-mail provider.
oTap on Done. The verification process will commence. Once your account information is verified, your iPhone® will return to normal
brightness. |
Page 9 |
|
Proximity FAQ
36) How many e-mail accounts can I be notified of |
You can be notified for up to 5 IMAP e-mail |
within the Proximity App v1.0 to v2.0? |
accounts. |
|
POP3 type of e-mail accounts are not compatible. |
37) Can I have separate polling intervals for each |
No, The chosen polling interval applies to all e-mail |
e-mail account? |
accounts set up in the Proximity App. |
38) Can I choose which e-mail account for |
Yes, once you have set up the IMAP e-mail accounts |
notifications? |
from within the Proximity App. |
|
o Tap on the Proximity App. |
|
o Scroll to e-mail accounts. |
|
o Choose ‘ON’ or ‘OFF’ for each e-mail account |
|
you have entered. Note, if you have only one e-mail |
|
account in the Proximity App, you still need to |
|
choose ‘ON’ or ‘OFF’. |
39) What is IMAP? |
This is known as: |
|
"Internet Message Access Protocol". |
|
This type of e-mail service is used to keep e-mail |
|
synced between multiple devices such as between |
|
your iPhone® and personal computer. |
40) My e-mail provider is not IMAP compatible. |
The Citizen Proximity App supports only IMAP |
What can I do? |
type of e-mail accounts. Other features of the |
|
Proximity App and watch may still be used. |
41) My second hand is not moving but my watch is |
The second will not move in chronograph (CHR) |
fully charged. |
or calendar (CAL) mode. |
42) My second hand is stopped at the 9:00, 10:00 or |
Your watch is in the notification mode for |
11:00 position, and my watch is fully charged. |
Bluetooth® Link Loss, E-mail, Calendar or Call. To |
|
clear this notification and return your second hand |
|
to normal operation, press and hold either button |
|
on your Proximity watch for two |
|
seconds. Your second hand will resume normal |
|
operation. |
43) My second hand is stopped at the 8:00 and my watch is fully charged.
This will only occur while the watch is pairing or reconnecting with your iPhone®. While pairing, the second hand may stay in the position for a maximum of 2-minutes.
Page 10
Proximity FAQ
44) I cannot reconnect the Bluetooth® connection between my watch and iPhone® by pressing and releasing the upper right button. My second hand just stays in one place.
45)I cannot reconnect by pressing and releasing the upper right button on my Proximity watch. The second hand continues to operate as normal and does not stop at the 8:00 position.
46)I cross my arms for a while and I lose Bluetooth® connection.
47)I usually keep my phone in my back pocket but I seem to lose connection. Why?
48)I lose Bluetooth® connection when I am less than 33 feet away.
49)CT mode does not always activate.
Be sure the Proximity App is running and you are not in the calendar (CAL) or chronograph (CHR) mode.
If you are in ‘TME’, ‘L-TM’ or ‘CT’ modes and the second hand is pointing to the 9:00, 10:00 or 11:00 positions you need to clear the last event notification from your Proximity watch.
Press and hold either button for two seconds, then release. Your second hand will resume normal operation.
This indicates your Proximity App is not running, the scan feature is not turned ‘ON” or you have not paired your watch with your iPhone®. Your watch may also be in the ‘DCT,’ ‘CHR’ or ‘CAL’ modes. The reconnect sequence commences only when in the ‘TME’, ‘CT’, ‘PR’ or ‘L-TM’ modes.
Bluetooth® is a wireless signal and can be interrupted by various objects, such as your arms or hands that could cover the watch for a period of time.
Bluetooth® is a wireless signal and can be interrupted by various objects. When you keep your phone in your back pocket, you may lean against or sit on objects that can block the Bluetooth® signals.
Bluetooth® is a wireless signal and can be interrupted by various objects and or increasing distance. The most common decline in detectable signal is solid objects, such as a doors and walls.
If after several attempts of reconnection, and you still cannot reconnect:
o Try completely powering down and restarting your iPhone®.
If that does not solve the issue:
oBe sure you have paired your Proximity watch with your iPhone® and the Proximity App is running
oIt may be necessary to delete your Proximity watch from your iPhone® Bluetooth® settings and re-pair your watch through the Proximity App.
Page 11
Proximity FAQ
50)I do not get calendar notifications.
51)The notification vibration on my Proximity watch is too light. Can I make this stronger?
52)Does the watch have an audible tone in addition to the vibration when I receive an alert?
53)When using the Proximity App, my iPhone® battery seems to drain more quickly.
54)Why do I have to enter my e-mail information to the App? I already have it set up in the Apple® e-mail or other e-mail client.
55)Can I change the tone played when I use iPhone® search with my compatible iPhone®?
56)How do I pair my Proximity watch with App v20 and my compatible iPhone®?
Be sure you have this option set ‘ON’ in the Proximity App and that you have an active calendar event with an alert set.
The vibration cannot be made any stronger. This is designed to be a discrete notification.
There is no tone that is played either from the watch or iPhone upon a notification alert.
Many applications draw power at varying rates. Turn off applications that are not being used.
The Proximity App cannot interface with the built-in iPhone® e-mail client or any third party e-mail clients. It requires its own communication with your e-mail account.
No, this cannot be changed.
oOn your compatible iPhone®, first be sure your Bluetooth® radio is set to ‘ON’.
oOpen the Proximity App, Turn SCAN to ‘ON’.
oNow, on your Proximity Watch, pull the crown out one ‘click’, rotate the crown to move the mode hand located at the 6:00 sub dial to the ‘PR’ mode.
oPush the crown in one ‘click’. The pairing process commences.
oAfter a brief period, a pairing request will appear on your iPhone®. Tap on ‘Pair’. It may take up to 30 seconds to connect.
oUpon successful pairing, the hand located at
the 2:00 sub dial will rotate to show between 1:00 and 3:00, the second hand will return to normal operation and your iPhone® screen will return to normal brightness.
oYour Proximity watch is now paired with your iPhone®.
oThese steps are outlined in the built in App Help feature as well as the full setting instructions.
Proximity FAQ
57) How do I delete a previously paired Proximity |
"This is done through Bluetooth® settings on your |
watch from my compatible iPhone®? |
iPhone®. |
|
If you have an iPhone® 4S operating on iOS 5: |
|
o Tap on ‘Settings’. |
|
o Tap on ‘General’. |
|
o Tap on Bluetooth®. If the Bluetooth® setting is |
|
‘OFF’, |
|
turn to ‘ON.’ |
|
o Tap the arrow next to ‘Bluetooth®’. |
|
Find the "Eco-Drive..." designation |
|
o Tap on the arrow then |
|
o Tap on ‘Forget this Device’ |
|
If you have an iPhone® 4S operating on iOS 6 or |
|
have an iPhone® 5 or higher |
|
o Tap on settings. |
|
o Tap on Bluetooth®. |
|
If the Bluetooth® setting is ‘OFF’, turn to ‘ON.’ |
|
o Find the "Eco-Drive.." designation |
|
o Tap on the arrow. |
|
o Tap on Forget this Device. |
58) How do I disconnect the Bluetooth® connection |
You may do this in several ways: |
between my Proximity watch and my iPhone®? |
o Pull the crown out one ‘click’ rotate the crown to |
|
|
|
move the mode had at the 6:00 sub dial so that it is |
|
pointing to disconnect (DCT). Push the crown in |
|
one click. This will initiate the “disconnect” |
|
sequence. Be sure to return the mode hand to the |
|
time (TME) mode. |
|
o You may also open the Proximity App on your |
|
iPhone® and turn the ‘Proximity Connect’ feature to |
|
‘OFF.’ Then you will need to turn ‘SCAN’ off as well. |
|
o Turn your iPhone® settings to Airplane mode. |
|
o Turn the Bluetooth® radio on your iPhone® to |
|
‘OFF’. |
|
o When you power down your iPhone®, the |
|
Bluetooth® connection is automatically cancelled. |
Page 13
Proximity FAQ
59) How do I turn off Bluetooth® on the iPhone®? |
This is dependent on your phone and operating |
|
system. |
|
If you have an iPhone® 4S and are on iOS5 |
|
o Tap on the ‘Settings’. |
|
o Tap on ‘General’. |
|
o Scroll to and tap on Bluetooth®. |
|
o Turn Bluetooth® ‘OFF’ or ‘ON.’ |
|
If you using an iPhone® 4S and are on iOS 6 or are |
|
using an iPhone® 5 or higher on iOS 7 or higher |
|
o Tap on the ‘Settings’. |
|
o Tap on Bluetooth®. |
|
o Turn Bluetooth® ‘ON’ or ‘OFF.’ |
60) How do I reconnect my watch and iPhone® after |
Be sure your watch is not in the chronograph (CHR) |
pairing? |
or calendar (CAL) modes. Then be sure your |
|
Bluetooth® radio is set to ‘ON’ on your iPhone®. |
|
Now, open the Proximity App and turn ‘SCAN’ to |
|
on. Press and release the upper right button to |
|
initiate a reconnect sequence. |
61) Do I have to pair my Proximity watch with my iPhone® every day?
Under normal circumstances, once paired simply reconnect your watch with your compatible iPhone®. Be sure your Proximity App is running and your compatible iPhone® Bluetooth® radio is on, then press and release the upper right button to initiate reconnection.
62) When does time sync occur?
Time Sync occurs under three circumstances:
oWith an active Bluetooth® connection between your Proximity watch and compatible iPhone®, and the time/date sync feature is set to ‘ON’ in the Proximity App, your iPhone® will communicate time changes to your watch such as when changing time zones.
oTime sync occurs when you reconnect or pair your Proximity watch with your iPhone®.
oTime sync occurs during an ‘on-demand time’ sync request. Note: There must be an active Bluetooth® connection between your Proximity watch and compatible iPhone®, and the time/date sync feature is set to ‘ON’ in the Proximity App.
Page 14
Proximity FAQ
63) Does using all alerts affect my iPhone® battery |
In general, using features in any App, including the |
life? |
Proximity App may affect battery life. |
64) I cannot connect my proximity watch to my |
Be sure you are using a compatible iPhone® (iPhone® |
iPhone®. |
or higher, or iPhone® 4S). |
|
We recommend using the latest version of iOS. |
|
Be sure your watch is fully charged. Also ensure |
|
there is sufficient charge on your iPhone® for |
|
Bluetooth® operation. |
|
Be sure your iPhone® Bluetooth® radio is set to on |
|
and that you have previously paired your watch to |
|
your iPhone®. |
65) Will I receive notifications of an update to the |
Yes. As with other apps you may have installed on |
Proximity App? |
your iPhone®, the App Store will notify you of an |
|
update to the Citizen Proximity App. |
66) What are the designations on the dial ring on |
Call (11:00 position)= An incoming call has been |
my Proximity watch? |
detected. |
CALL |
MAIL (10:00 position)= New E-mail or Calendar |
event has been detected. |
|
|
LL
ACT
LL (9:00 position)= Bluetooth® Link Loss between your Proximity watch and iPhone®.
ACT (8:00 position) = Acquiring a Bluetooth® connection with your iPhone®.
Page 15
Proximity FAQ
67) How do I manually set the time on my watch? I do not want to use the automatic time sync feature.
|
Multi-Function Hand |
|
Upper Right Button |
Hour Hand |
Minute Hand |
|
|
|
Crown |
24-Hour Hand |
Date of Month |
|
Lower Right Button |
Seconds/Chronograph |
Mode Hand |
Second Hand |
|
68) Does the time automatically change when I change time zones?
69)I have time sync ‘ON’, went to a different time zone, but my time does not update.
70)Why is the time on my iPhone® and watch different?
71)Why is the time on my Proximity watch not the same as on other watches?
oPull the crown out one ‘click.’
oRotate the crown to move the mode hand at the 6:00 position to the time (TME) mode.
oPull the crown out one additional ‘click.’
oPress and release the upper right button.
The second hand will move to the 12:00 position indicating the hours and minutes will be set.
oRotate the crown to set the desired time.
oPush the crown in two ‘clicks’.
With an active Bluetooth® connection between your Proximity watch and your iPhone®, and the Time Sync feature is turned ‘ON’ in the Proximity App, the time on your watch will update to match the time on your iPhone®.
If you have automatic time updating turned ‘OFF’ on your iPhone®, the Proximity App will not update the time on your watch, even though you may have this feature set to ‘ON’ in the App. Be sure this preference is set to ‘ON’ in your iPhone® settings.
You must have an active Bluetooth® connection between your watch and iPhone®, as well as the Time Sync feature turned on in the Proximity App.
Additionally, you must have the automatic time updating preference in your iPhone® settings set to ‘ON.’
Be sure to have an active Bluetooth® connection between your watch and iPhone®, as well as the time sync feature turned on in the Proximity App.
There may be time differences between various cellular carriers if you are updating your time via automatic time sync. The Proximity watch will be accurate to within +/-15 seconds per month operating without a Bluetooth® time update.
Page 16