Citizen CT-S801 II Service Manual

LINE THERMAL PRINTER

MODEL CT-S801 Type II

User’s Manual

WEEE MARK

En

Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem
Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union
(Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte
elektronische Geräte und Produkte.

Ge

Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos
ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils
électroniques conformément à la législation WEEE sur le recyclage des déchets des
équipements électriques et électroniques (Directive 2002/96/EC) qui est uniquement valable
dans les pays de l’Union européenne.
Les appareils et les machines électriques et électroniques contiennent souvent des matières
dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez
de façon inappropriée.

Fr

Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter
general. Existe un sistema de recogida selectiva de aparatos electrónicos usados, según
establece la legislación prevista por la Directiva 2002/96/CE sobre residuos de aparatos
eléctricos y electrónicos (RAEE), vigente únicamente en la Unión Europea.

Sp

Se desiderate gettare via questo prodotto, non mescolatelo ai rifiuti generici di casa. Esiste
un sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione
RAEE (Direttiva 2002/96/CE), valida solo all’interno dell’Unione Europea.

It

Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er
bestaat ingevolge de WEEE-richtlijn (Richtlijn 2002/96/EG) een speciaal wettelijk
voorgeschreven verzamelsysteem voor gebruikte elektronische producten, welk alleen geldt
binnen de Europese Unie.

Du

Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige
husholdningsaffald. Der findes et separat indsamlingssystem for udtjente elektroniske produkter
i overensstemmelse med lovgivningen under WEEE-direktivet (direktiv 2002/96/EC), som
kun er gældende i den Europæiske Union.

Da

Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação
que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos (2002/
96/CE), existe um sistema de recolha separado para os equipamentos electrónicos fora de
uso, em vigor apenas na União Europeia.

Por

Pol

Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi
domowymi odpadkami. Według dyrektywy WEEE (Dyrektywa 2002/96/EC)
obowiązującej w Unii Europejskiej dla używanych produktów elektronicznych
należy stosować oddzielne sposoby utylizacji.

If you want to dispose of this product, do not mix it with general household waste. There is a
separate collection systems for used electronics products in accordance with legislation under
the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.

Declaration of Conformity

This printer conforms to the following Standards:

The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS
Directive 2011/65/EU, and the WEEE Directive 2002/96/EC.

LVD : EN60950-1

EMC: EN55022 Class A

EN61000-3-2
EN61000-3-3
EN55024

This declaration applies only to the 230-V model.

IMPORTANT: This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used in accordance with the instruction manual, may
cause interference to radio communications. It has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.

For Uses in Canada
This Class A Information Technology Equipment (ITE) complies with Canadian CAN
ICES-3(A)/NMB-3(A).
This Information Technology Equipment (ITE) does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.

Pour L’utilisateurs Canadiens
Cet Equipements informatiques (EI) de la classe A est conforme a la norme CAN
ICES-3(A)/NMB-3(A) du Canada.
Le present Equipements informatiques (EI) n’emet pas de bruite radio electriques
depassant les limites applicables aux appareils numeriques de la classe A prescrites
dans le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.

GENERAL PRECAUTIONS

 Before using this product, be sure to read through this manual. After

having read this manual, keep it in a safe, readily accessible place for
future reference.

 The information contained herein is subject to change without prior

notice.

 Reproduction or transfer of part or all of this document in any means is

prohibited without permission from Citizen Systems.

 Note that Citizen Systems is not responsible for any operation results

regardless of omissions, errors, or misprints in this manual.

 Note that Citizen Systems is not responsible for any trouble caused as a

result of using options or consumables that are not specified in this
manual.

 Except explained elsewhere in this manual, do not attempt to service,

disassemble, or repair this product.

 Note that Citizen Systems is not responsible for any damage attributable

to incorrect operation/handling or improper operating environments that
are not specified in this manual.

 Data is basically for temporary use and not stored for an extended period

of time or permanently. Please note that Citizen Systems is not
responsible for damage or lost profit resulting from the loss of data
caused by accidents, repairs, tests or other occurrences.

 If you find omissions, errors, or have questions, please contact your

Citizen Systems dealer.

 If you find any pages missing or out of order, contact your Citizen Systems

dealer for a replacement.

"Made for iPod," "Made for iPhone," and "Made for iPad" mean that an electronic
accessory has been designed to connect specifically to iPod, iPhone, or iPad,
respectively, and has been certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this device or its compliance
with safety and regulatory standards.
Please note that the use of this accessory with iPod, iPhone or iPad may affect
wireless performance.

 iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other

countries. iPad Air and iPad mini are trademarks of Apple Inc.

 EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
 QR Code is a registered trademark of DENSO WAVE INCORPORATED.
 Ethernet is a registered trademark of Fuji Xerox Corporation.

 Bluetooth
 CITIZEN is a registered trademark of Citizen Watch Co., Ltd. Japan
 All other trademarks are the property of their respective owners.
 Citizen Systems use these trademarks in accordance with the license of relevant owners.

®

is a registered trademark of Bluetooth-SIG Inc.

Copyright ©2016 by CITIZEN SYSTEMS JAPAN CO., LTD.

—1—

SAFETY PRECAUTIONS

WARNING

CAUTION

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
Improper handling may result in accidents (fire, electric shock or injury).
In order to prevent injury to operators, third parties, or damage to property, special
warning symbols are used in the User’s Manual to indicate important items to be strictly
observed.

 After having read this Manual, keep it in a safe, readily accessible place for future

reference.

 Some of the descriptions contained in this manual may not be relevant to some printer

models.

The following describes the degree of hazard and damage that could occur if the printer
is improperly operated by ignoring the instructions indicated by the warning symbols.

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

Neglecting precautions indicated by this symbol may result in injury or damage to
property.

...WHICH SHOULD BE STRICTLY OBSERVED

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic
damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate that the power supply must be grounded.

This symbol is used to indicate useful information, such as procedures,
instructions or the like.

This symbol is used to indicate prohibited actions.

—2—

PRECAUTIONS ON PRINTER INSTALLATION

WARNING

 Do not use or store this product in a place where it will be exposed to:

* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic fields.

• Neglecting these warnings may result in printer failure, overheating,
emission of smoke, fire, or electric shock.

 Do not drop any foreign object nor spill liquid into the printer. Do not

place any object on the printer either.

 Do not drop any metallic object such as paper clips, pins or screws

into the printer.

 Do not place a flower vase, pot, or anything containing water on the

printer.

 Do not spill coffee, soft drinks, or any other liquid into the printer.
 Do not spray insecticide or any other chemical liquid over the printer.

• Dropping a metallic foreign object into the printer, may cause printer
failure, fire, or electric shock. Should it occur, immediately turn the
printer off, unplug it from the supply outlet, and call your local Citizen
Systems dealer.

Do not handle the printer in the following ways:
 Do not subject the printer to strong impacts or hard jolts (e.g., being

stepped on, dropped or struck).

 Never attempt to disassemble or modify the printer.

• Neglecting to handle properly may result in printer failure,
overheating, emission of smoke, fire, or electric shock.

 Install, use, or store the printer out of the reach of children.

• Electric appliances could cause an unexpected injury or accident if
they are handled or used improperly.

• Keep the power cord and signal cables out of the reach of children.
Also children should not be allowed to gain access to any internal
part of the printer.

• The plastic bag the printer came in must be disposed of properly or
kept away from children. Wearing it over the head may lead to
suffocation.

—3—

CAUTION

Do not use the printer under the following conditions.

 Avoid locations subject to vibration or instability.
 Avoid locations where the printer is not level.

• The printer may fall and cause an injury.

• The quality of printing may deteriorate.

 Do not obstruct the printer’s air vents.
 Do not place anything on the printer.
 Do not cover or wrap the printer in cloth or blankets.

• Doing so could cause heat to build up and deform the case or start a
fire.

 Avoid using the printer near a radio or TV set or from supplying it from

the same electric outlet as these appliances.

 Avoid using the printer interconnected with a cable or cord that has no

protection against noise. (For interconnections, use shielded or a
twisted pair of cables and ferrite cores, or other anti-noise devices.)

 Avoid using the printer with a device that is a strong source of noise.

• The printer may have an adverse effect on nearby radio or TV
transmissions. There may also be cases when nearby electrical
appliances adversely influence the printer, causing data errors or
malfunction.

 Installed in any orientation other than those specified.

• Malfunction, failure, or electric shock may result.

 Connect the printer to a ground.

• Electric leakage may cause an electric shock.

 Do not connect the printer’s ground to any of the following:

* Gas piping

• A gas explosion could result.
* Telephone line ground
* Lightning rod

• If lightning strikes a large surge of current may cause fire or

shock.

* Water pipes

• Plastic water pipes should not be used for grounding. (Those

 Before connecting or disconnecting the grounding lead to or from the

approved by a Waterworks Department may be used.)

printer, always unplug it from the electric outlet.

—4—

PRECAUTIONS IN HANDLING THE PRINTER

WARNING

Please observe the following precautions for power source and power
cord:

 Do not plug or unplug the power cord with a wet hand.
 Use the printer only at the specified supply voltage and frequency.
 Use only the specified AC adapter with the printer.
 Check to make sure that the supply outlet from which the printer is

powered has a sufficient capacity.

 Do not supply the printer from a power strip or current tap shared with

other appliances.

 Do not plug the power cord into an electric outlet with dust or debris

left on the plug.

 Do not use a deformed or damaged power cord.
 Do not move the printer while its power is on.

• Neglecting to handle it properly may result in printer failure, emission

of smoke, fire, or electric shock.

• An overload may cause the power cord to overheat, catch fire, or the
circuit breaker to trip.

 Do not allow anything to rest on the power cord. Do not place the

printer where the power cord may be stepped on.

 Do not use or carry the printer with its power cord bent, twisted, or

pulled.

 Do not attempt to modify the power cord unnecessarily.
 Do not place the power cord near any heating device.

• Neglecting these cautions may cause wires or insulation to break,
which could result in electric leakage, electric shock, or printer failure.
If the power cord sustains damage, contact your Citizen Systems
dealer.

 Do not leave things around the electric outlet.
 Supply power to the printer from a convenient electric outlet, readily

accessible in an emergency.

• Pull the plug to immediately shut it down in an emergency.

 Insert the power plug fully into the outlet.
 If the printer will not be used for a long time, disconnect it from its

electric outlet.

 Hold the plug and connector when plugging or unplugging the power

cord or signal cable after turning off the printer and the appliance
connected to it.

—5—

CAUTION

Caution label is attached in the position shown in the following figure. Carefully read

THIS LABEL INDICATES THE
RISK OF BURNS DUE TO THE
HIGH TEMPERATURE OF THE
PRINT HEAD AND A RISK OF
BEING CUT BY THE MANUAL
AND AUTO CUTTERS WHILE
THE PAPER COVER IS OPEN.

the handling precautions before using the printer.

 Do not transport this printer with the paper roll inside.

• Printer failure or damage may occur.

To prevent possible malfunction or failure observe the following.

 Do not open the paper cover during printing.
 Avoid operating the printer without paper properly loaded.
 Avoid the use of paper not complying with specifications.

• May result in poor print quality.

 Avoid using torn pieces of paper or paper spliced with plastic adhesive

tape.

 Avoid forcibly pulling already loaded paper by hand.
 Avoid using a sharp pointed device to operate panel buttons.

 Be sure to firmly insert the cable plugs into their mating sockets.

• A cross connection may damage the printer’s internal electronics or
the host system’s hardware.

 Only use the printer with devices that have designated solenoid

specifications for the cash drawer interface connector.

• Neglecting this caution may result in malfunction or failure.

—6—

CAUTION

To prevent injury and printer failures from worsening, observe the following:

CAUTION

If the printer emits smoke, an odd smell, or unusual noise while
printing, immediately abort the current print session and
unplug the printer from the electric outlet.

Visit the following site to get documentation, drivers, utilities, and other
information.
http://www.citizen-systems.co.jp/english/support/index.html

 While the paper cover is open, be careful to not touch the manual

cutter that is in the paper eject slot.

 Do not touch the printing surface of the thermal head.
 Do not touch any of the moving parts (e.g., paper cutter, gears, active

electric parts) while the printer is working.

 In case of trouble do not attempt to repair the printer. Ask Citizen

Systems service for repair.

 Be careful that the covers do not pinch your hands or fingers.
 Be careful of the sharp edges on the printer. Do not allow them to

injure you or damage property.

• May result in electric shock, burn, or injury.

DAILY MAINTENANCE

Observe the following precautions for daily maintenance.
 When cleaning the printer, always turn it off and unplug it from the

electric outlet.

 Use a soft, dry cloth for cleaning the surface of the printer case.

For severe stains, use a soft cloth slightly dampened with water.
Never use organic cleaning solvent such as alcohol, paint thinner,
trichloroethylene, benzene, or ketone. Never use a chemically
processed cleaning cloth.

 To remove paper dust, use a soft brush.

• The thermal head is at a dangerously high temperature immediately after printing.
Allow it to cool off before starting maintenance work.

—7—

THE TABLE OF CONTENTS

1. GENERAL OUTLINE ....................................................................9

1.1 Features...........................................................................................9

1.2 Unpacking...................................................................................... 10

1.3 Model Classification ...................................................................... 10

1.4 Basic Specifications....................................................................... 11

2. EXPLANATION OF PRINTER PARTS .......................................13

2.1 Printer Appearance ........................................................................ 13

2.2 Inside the Paper Cover ..................................................................16

2.3 Other Built-in Functions................................................................. 18

3. SETUP ........................................................................................20

3.1 Connecting the AC Power Cord .................................................... 20

3.2 Connecting Interface Cables ......................................................... 21

3.3 Bluetooth Interface Board ............................................................. 23

3.4 Ethernet (LAN) Interface Board ..................................................... 25

3.5 Wireless LAN Interface Board .......................................................28

3.6 Connecting the Cash Drawer ........................................................ 32

3.7 Precautions for Installing the Printer ............................................. 34

3.8 Partition for Paper Roll................................................................... 35

3.9 Setting the DIP Switch on the Serial Interface Board.................... 36

3.10 Adjusting the Paper Near-end Sensor.......................................... 37

3.11 Loading Paper .............................................................................. 38

3.12 Calibrating the Paper Sensor ....................................................... 39

3.13 Selecting a Paper Type................................................................ 42

3.14 Attaching the Power Switch Cover.............................................. 43

3.15 Attaching the Interface Cover...................................................... 43

3.16 Removing the Interface Cover..................................................... 44

3.17 Installing a Driver ......................................................................... 44

3.18 Precautions for Creating Applications and Practical

Operations ................................................................................... 45

4. MAINTENANCE AND TROUBLESHOOTING........................... 46

4.1 Periodic Cleaning ........................................................................... 46

4.2 Clearing a Cutter Lock (1) ..............................................................47

4.3 Clearing a Cutter Lock (2) ..............................................................48

4.4 Function Test Mode ...................................................................... 49

4.5 Key Lock Function .........................................................................51

4.6 Hexadecimal Dump Printing .......................................................... 52

4.7 Error Messages ............................................................................. 53

4.8 Paper Jams.................................................................................... 55

4.9 Serial Interface Operation Precautions.......................................... 55

5. OTHER .......................................................................................56

5.1 External Views and Dimensions ....................................................56

5.2 Printing Paper ................................................................................57

5.3 Manual Setting of Memory Switches............................................ 60

—8—

1. GENERAL OUTLINE

The CT-S801II line thermal printer series is designed for use with a broad array
of terminal equipment including data, POS, and kitchen terminals.
These printers have extensive features so they can be used in a wide range of
applications.

1.1 Features

 Prints at speeds up to 300 mm/sec
 Design so compact it can be installed anywhere (maximum 3-inch (83-mm)

paper roll size)

 Choose from two models with either 3-inch (83/80 mm) or 2-inch (60/58 mm)

wide paper rolls

 Built-in power supply or AC adapter types available
 Printer status and errors indicated by LCD, LED, and a buzzer
 LCD and four buttons make it easy to change settings
 Equipped with a fast and quiet cutter
 Easy to clear cutter jams
 USB power supply OFF
 Interchangeable interface
 Built-in cash drawer kick-out interface
 Memory switches make customization possible
 Store user-defined characters and logos on user memory
 Barcode and 2D barcode printing supported
 16 level greyscale and clear printing
 Paper saving functions
 Japanese Kanji, Chinese(simplified and traditional) and Hangul supported
 Driver and utility software included
 Apple MFi certified Bluetooth communication support (Bluetooth model)
 Some models support label paper and/or black mark paper

—9—

Notes:

1.2 Unpacking

Notes:

CT-S801IIS

(Built-in power supply type)

36AD3/37AD3 AC adapter built in

AC power cord

Power switch cover

USB cable

Quick Start

Guide

CT-S801IIA

(AC adapter type)

AC adapter

(36AD2/37AD5)

AC power

cord

Quick Start

Guide

CD-ROM

USB cable

Sample

paper roll

Interface cover

Interface coverCD-ROM

Sample

paper roll

Power switch

cover

CT - S801IIS 3 RS E - BK - P L M1

Power supply
DC:No power source
S: Built-in power supply type
A: AC adapter type

Interface
PA: Parallel
RS: Serial RS-232C
UB: USB only
UH: USB with hub
ET: Ethernet (standard type)
ES: Ethernet (multi-function type)
UP: Powered USB
BT: Bluetooth
WF: WiFi W5: WiFi(5.0GHz)

Market

*1

J: Japan E: Europe
U: North America
C: China
A: Asia/Oceania

Paper width
3: 3 inch (80/83 mm)
2: 2 inch (58/60 mm)

Body case color
WH: Cool white
BK: Black

Label
:No
L: Label printing

BM sensor

:No
M1: Left side
M2: Right

side

*2

PNE sensor
:No
P: PNE sensor

Make sure the following items are included with your printer.

 Printer: 1
 Interface cover: 1
 AC power cord: 1
 Power switch cover: 1
 Sample paper roll: 1 roll
 CD-ROM: 1

 Quick Start Guide: 2
 AC adapter
 USB cable

*1: CT-S801IIA only
*2: USB interface types only

In designated markets

*1:1

*2:1

1.3 Model Classification

Model numbers indicate printer features according to the following system.

Certain combinations may not be available. Check with Citizen beforehand.

*1: AC power cord, serial I/F screw, firmware and other specifications vary according to markets.
*2: 3-inch type only

—10—

1.4 Basic Specifications

+0-1+0-1+0-1+0

-1

Item Specifications

Model CT-S801II
Print method Line thermal dot print method
Print width

Dot density 8  8 dots/mm (203 dpi)
Print speed 300 mm/s (fastest, print density 100%, 2400 dot-lines/s)

Number of print
columns

Character size

Character type Alphanumeric, international, PC437/850/852/857/858/860/863/864/865/866,

Liquid crystal display (LCD)
User memory 384 KB (capable of storing user-defined characters and logos)
Bar code types UPC-A/E, JAN (EAN) 13/8 columns, ITF, CODE39, CODE128, CODABAR (NW-7),

Line spacing 4.23 mm (1/6 inch) (changeable using commands)
Paper roll

Interface Serial (RS-232C compliant), parallel (IEEE 1284 compliant), USB, USB with hub,

Cash drawer kick-out Supports 2 cash drawers
Buffer size 4 k bytes/45 bytes
Supply voltage DC 24 V 5%
Power consumption Approximately 45 W (normal printing), 3 W (standby)
AC adapter

(36AD2/3, 37AD3/5)

*1 80 mm/640 dots, 72 mm/576 dots, 64 mm/512 dots, 54.5 mm/436 dots,

54 mm/432 dots, 52.5 mm/420 dots, 48 mm/384 dots, 45 mm/360 dots,

48.75 mm/390 dots, 68.25 mm/546 dots

150 mm/sec (1200 dot lines/sec) (for label specifications)

*2

—

Paper width

Font
Font A 53483635 1224

Font B 71644846 9  24

*3 Font A: 1.50  3.00 mm

Font C 80725452 8  16

Font B: 1.13  3.00 mm

Maximum number of characters

(columns)

83 mm 80 mm 60 mm 58 mm

Dot configuration

Font C: 1.00  2.00 mm

WPC1252, katakana, ThaiCode 11/18 (1Pass/3Pass), TCVN-3
128  32 dots STN liquid crystal, white/red LED backlight

CODE93, PDF417, QR Code, GS1-DataBar

Paper roll: 83 mm/80 mm/60 mm/58 mm  maximum 83 mm
Paper thickness: 65 to 75 m (core tube diameter: inner 12 mm/outer 18 mm)

75 to 85 m (core tube diameter: inner 25.4 mm/outer 32 mm)
85 to 150 m (core tube diameter: inner 25.4 mm/outer 32 mm:
Supported by label-printing models only)

Ethernet, Powered USB, Bluetooth(3.0), wireless LAN (802.11b/g or 802.11a/b/g/n)

*4

Rated input: AC 100 to 240 V, 50/60 Hz, 150 VA
Rated output: DC 24 V, 2.1 A

(dots)

—11—

Notes:

Item Specifications

Weight CT-S801IIS: Approx. 2 kg, CT-S801IIA: Approx. 1.6 kg
Outside dimensions CT-S801IIS: 145 (W)  192 (D)  148 (H) mm

Operating temperature

CT-S801IIA: 145 (W)  192 (D)  120 (H) mm
5 to 45°C, 10 to 90% RH (no condensation)

and humidity
Storage temperature

and humidity
Reliability Print head life: 150 km, 200 million pulses (at normal temperature/humidity,

-20 to 60°C, 10 to 90% RH (no condensation)

using recommended paper and paper thickness)
Auto cutter life: 2 million cuts (at normal temperature/humidity, using
recommended paper and paper thickness)

Safety standard

*1: When paper width is 83, 80, 60, or 58 mm.
*2: The number of printable columns is selected using a memory switch.

The numbers of columns noted in this table refer to typical models. The number of columns

varies depending on specifications.
*3: Characters appear small because the dimensions include a blank area surrounding each character.
*4: The 36AD2/37AD5 is the AC adapter packaged as an accessory with the CT-S801IIA.

The 36AD3/37AD3 is the AC adapter built in to the CT-S801IIS.
*5: Compliant if the Citizen Systems AC adapter (36AD2/3, 37AD3/5) is used.

*5 UL, C-UL, FCC Class A, TÜV-Bauart, CE Marking

—12—

2. EXPLANATION OF PRINTER PARTS

Paper cover

Rear connectors

Maintenance cover

Power switch

Operation panel

Cover open lever

(Front view) (Rear view)

Front cover

Front cover
release button

2.1 Printer Appearance

Names of parts

 Paper cover

Open to load paper.
(A label guide is attached to the paper cover of label-printing models.)

 Cover open lever

Use this lever to open the paper cover.

 Front cover

Open and close this cover to clear a cutter lock.

 Front cover release button

Press this button to open the front cover.

 Power switch

Press this switch to turn the power on or off.

 Maintenance cover

Not applicable for this product.
Not used. Do not remove.

—13—

Refer to 4.3 Clearing a Cutter Lock (2)

CAUTION

Do not open the maintenance cover.

LCD

LED Button 1 to Button 4

LOCK icon

Button 4 (MENU)

Button 1 (FEED)

PAPER LOW

Operation panel

Examples are shown in the diagram of the LCD above on the right.

 LCD

Indicates the printer’s status, button names, types of errors, and messages.

 LED

Lights green when the power is on, turns off when the power is off.
Flashes green when receiving data.
Lights red in special modes and in case of errors.
Lights orange when paper is low (paper near-end) or the print head is hot.

 Button 1 to Button 4

Functions assigned to these buttons vary depending on the active mode. The
buttons are called button 1, button 2, button 3, and button 4 in order from left
to right.

 FEED button

Press this button to feed paper.
To release a cutter lock, remove the cause of the lock, close the paper cover,
and then press the FEED button.

Refer to 4.7 Error Messages

 MENU button

Press and hold this button (for at least two seconds) to access the memory
switch setting mode.

Refer to 5.3 Manual Setting of Memory Switches

 PAPER LOW

Appears when the paper roll is near its end.

—14—

 LOCK icon

Inverted image

Interface connector
(serial, parallel, USB, etc.)

Cash drawer
kick-out
connector

Power connector (AC adapter type)

AC inlet (built-in power supply type)

This icon indicates that the MENU button is inoperative.

Refer to 4.5 Key Lock Function

LCD in the vertical or wall mounted position

You can change the memory switch settings to invert the LCD if the printer is
used in a vertical position or installed on a wall.

Refer to 5.3 Manual Setting of Memory Switches

Rear connectors

 Interface connector (serial, parallel, USB, etc.)

Connects to the interface cable.
The serial interface board is equipped with a DIP switch.

 Cash drawer kick-out connector

Connects to the cable from the cash drawer.

 Power connector (AC adapter type)

Connects to the AC adapter cable.

 AC inlet (built-in power supply type)

Connects to the AC power cord.

—15—

2.2 Inside the Paper Cover

Platen

Button to change paper
near-end sensor

Print head (thermal)

Auto cutter

Paper near-end sensor

(PNE sensor)

Paper-end sensor
(PE sensor)

Manual cutter

Paper damper

 Platen

Feeds the paper.
Do not remove the platen except to do maintenance.

 Paper near-end sensor (PNE sensor)

Detects when the paper is near the end of the roll. Adjust the position of the
sensor to determine when it detects the end of the paper is near.

 Button to change paper near-end sensor

Change the position of the paper near-end sensor to match the paper being
used.

 Manual cutter

For cutting the paper manually when printing is finished.

 Auto cutter

Automatically cuts the paper when printing is finished.

 Print head (thermal)

Prints characters and graphic data on paper (paper rolls).

 Paper end sensor (PE sensor)

Detects when there is no paper. Printing stops when this sensor detects there
is no paper.

Refer to 3.10 Adjusting the Paper Near-end Sensor

Refer to 5.3 Manual Setting of Memory Switches

—16—

 Paper damper

Paper damper stopper

Label sensor

Black mark sensor (M1)

Label sensor

Black mark sensor (M2)

Assists paper feed.

The components in the figure below are used in label-printing models and black
mark models.

 Paper damper stopper

Used to lock the paper damper.

 Black mark sensor

Detects black marks on black mark paper.
The sensor position is either M1 or M2, depending on the model
classification.

 Label sensor

Measures the length of label paper.

Refer to 1.3 Model Classification

—17—

2.3 Other Built-in Functions

CAUTION

 Buzzer

Buzzes when errors occur or when operations or command operations are
performed.

Refer to 4.7 Error Messages

 User memory

You can save user-defined logo and character data in this memory. Data
remains stored in this memory even if the printer is turned off. For
information on how to save data, refer to the Command Reference.

 Memory switch

Setting of various kinds of functions can be stored in memory. Settings
remain stored in the memory even if the printer is turned off.

 USB power supply OFF (When memory switch MSW6-3 is set to ON)

When the printer is connected to a PC by USB, turning off PC power or terminating
the USB connection causes printer USB power to turn off three seconds later.
This mode is canceled when the PC is turned back on or when a USB connection
is established.

 The POWER LED is unlit when USB power supply is OFF, and the power OFF state cannot

be identified.

 Pressing POWER while USB power is off does not turn on power immediately. After a

while, USB power supply OFF is canceled and pressing POWER turns on power normally.

 Paper saving functions

Memory switches MSW8-3 through MSW8-5 can be used to configure
the settings below, which save paper.

•Top margin suppression
The printer back feeds the paper before printing which reduces the blank space
at the top edge of the paper.
The back feed amount can be specified.

•Line gap reduce
Automatically compresses the linefeed amount between lines. The compression
ratio can be specified.

•Text compression vertical/horizontal
Makes the print size smaller.
The compression amount is specified by a combination of vertical and horizontal
compression ratios.

—18—

 Auto side shift (MSW8-6)

CAUTION

This function dissipates heat load during frequent heat generation by a vertical
ruled line or other specific head heating element.
If no data is received within 15 seconds after each cut or print, the print position is
automatically slid N* dots to the right. The original print position is returned to at
the next slide timing.
* N is the MSW8-6 setting value.

 Before configuring the top margin suppression setting, first remove any partially cut paper

from the printer. Failure to do so can cause the cut paper to be torn off by the next print
operation, which can cause printer trouble.

 Note the following precautions when using text compression.

• Compressed text is more difficult to read than the original text.

• Horizontally compressing text also makes the print range smaller, so the number of
print lines does not change. Pay close attention to the print range when using
narrow paper.

• Do not use compressed text when printing a bar code. Doing so may make the bar
code unreadable.

 If the right margin is too narrow, this may result in some print characters being cut off. This

function is disabled under initial settings. To enable this function, use MSW8-6 to specify an
appropriate value for the maximum slide amount.

—19—

3. SETUP

CAUTION

AC inlet

AC power cord

Power connector

AC inlet

AC adapter

AC power cord

Cable connector

Built-in power supply type

AC adapter type

3.1 Connecting the AC Power Cord

1. Turn off the power.

2.  For the built-in power type printer, connect the AC power cord to the AC inlet, and
insert the plug into an electric outlet.

 For the AC adapter type printer, connect the cable connector of the AC adapter to

the power connector. Next, connect the AC power cord to the AC inlet, and insert
the plug into an electric outlet.

 Use only an AC adapter that complies with the specified ratings.
 Always hold the AC adapter’s cable connector by the connector when removing or inserting

it.

 Use an AC power source that does not also supply power to equipment that

generates electromagnetic noise.

 Pulling on the AC power cord may damage it, cause a fire, electric shock, or break a

wire.

 If a lightning storm is approaching, unplug the AC power cord from the electric outlet.

A lightning strike may cause a fire or electric shock.

 Keep the AC power cord away from heat generating appliances. The insulation on the

AC power cord may melt and cause a fire or electric shock.

 If the printer is not going to be used for a long time, unplug the AC power cord from

the electric outlet.

 Place the AC power cord so that people do not trip on it.

—20—

3.2 Connecting Interface Cables

Serial interface

Parallel interface

USB interface (hub type) USB interface

Ethernet interface Powered USB interface

Front view

Pin

Bluetooth + USB

Wireless LAN + LAN

1. Turn off the power.

2. Orient the interface cable correctly and insert it into the interface connector.

10/100BASE

—21—

CAUTION

 Always unplug the AC adapter from the printer before connecting the printer to a

CAUTION

25-pin - 25-pin cable

PC Printer

Signal

Pin Pin

Signal

RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 RTS
SG 5 6 DSR
DSR 6 7 SG
CTS 8 20 DTR

9-pin - 25-pin cable

PC Printer

Signal

Pin Pin

Signal

FG 1 1 FG
TXD 2 2 TXD
RXD 3 3 RXD
CTS 5 4 RTS
DSR 6 6 DSR
SG 7 7 SG
DTR 20 20 DTR

Powered USB interface. Failure to do so may damage the host PC. For information
about installing a Powered USB interface, contact your Citizen Systems dealer.

 Check the orientation of the Powered USB cable connector before connecting it. Insert

it straight in so that the pins do not bend. Push it in until it clicks.

 When disconnecting the cable, always hold the connector.
 Be careful not to insert the USB interface cable into the cash drawer kick-out

connector.

 To connect more than one printer to a single computer via a USB interface you must change

the serial number of the USB interface.

 Hold the connector of the Ethernet interface cable perpendicular and straight when

connecting or disconnecting it. Doing it at an angle may cause the connector to
misconnect.

Use a serial interface cable with the connection layout shown below.

Place the interface cable so people do not trip on it.

—22—

3.3 Bluetooth Interface Board

SwitchStatus LED

Bluetooth status LED

The LED on the Bluetooth interface board on the rear of the printer indicates the
status below.

Status Description LED Status

Detection
standby
(Discoverable)

Connection
standby
(Connectable)

iOS connection Data session unopened

Standing by for
detection and
connection

Standing by for
connection

Communicating iOS: data session

Error Error or settings being

opened
Other OS: connection
established and
communication in
progress

configured

Unlit

Pairing operation

You need to perform the operations below the first time you establish a Bluetooth
connection for Bluetooth data communication.

A: Detect Bluetooth devices
B: Configure pairing settings

A: Detecting Bluetooth devices

Confirm that Bluetooth is enabled on the host PC before searching for Bluetooth
devices.
This product will show up as "CT-S801II_XX"(XX is last 2 digits of unique BD address.)
when it is detected.
Select this product from among the detected devices.

Note: You can search for devices and change the names.
When memory switch MSW13-5 is set to "No Response" nothing is displayed by

device detection.
You can temporarily switch this setting to device detection (detect mode) by pushing
the switch on the Bluetooth interface board. Detect mode is exited when the
connection between the host PC is terminated.

—23—

B: Configuring pairing settings

CAUTION

CAUTION

Normally, selecting the printer during device detection will transition directly to
pairing settings.

Some host PC configurations and models may not transition directly to pairing settings after
the printer is selected during device detection.

The operation required to configure pairing settings depends on whether SSP (secure
simple pairing) is enabled on the host PC.
If SSP is enabled on the host PC, pairing can be achieved without additional
operations.
If SSP is disabled on the host PC, you will be prompted to input a passkey.
Input the passkey as described below.
Passkey Last four digits of the address on the self test printout
(Letters A through F are uppercase)

Example: If the address is 01:23:45:67:89:AB
the passkey is 89AB.

If you delete paring information from the host PC without deleting the corresponding
pairing information on the printer, the printer may not show up if you detect devices
again with the host PC.
To delete printer pairing information, hold down the switch on the Bluetooth interface
board for two seconds or more.
Deleting pairing information on the printer will put the printer into discovery mode.

Auto reconnection

With iOS device Bluetooth communication, a connection between a paired iOS
device and the printer is not automatically restored after it is lost. However, when
auto reconnection is enabled, the printer tries to reconnect with an iOS device after
two-way communication is enabled and automatically restores the connection.

This function is enabled when shipped from the factory. (MSW13-6)
Auto reconnection can take some time to connect when the host is not an iOS device.

 Even if the partner device is an iOS device, the conditions below can interfere with the auto

reconnection function.

• When you want Bluetooth communication to cut off after printing is complete

• When there are multiple iOS devices printing on the same printer

Under such conditions, disable auto reconnection.

Enabling and disabling auto reconnection

To change the setting of this feature, the following method is provided.

Press the FEED button 3 times during self test -> Auto reconnect = Valid
Press the FEED button 4 times during self test -> Auto reconnect = Invalid

At the end of self test, new setting will be printed as Auto reconnect [Valid] or [Invalid]

Refer to 4.4 Function Test Mode

—24—

3.4 Ethernet (LAN) Interface Board

CAUTION

Panel button

This section provides an overview of the Ethernet (LAN) interface board. For details
about this board, refer to the separate manual.

Panel button operation

Board operations are performed using the panel button on the Ethernet board. You
can use the button to print setup information and to return the board to its factory
settings.

10/100BASE

 Printing network setup information

Press the panel button.

 Entering setting mode

Hold down the panel button. A buzzer* will sound once to indicate that setting mode
has been entered.

• You can use setting mode to read factory settings and to print firmware information.

• If you do not perform any operation for three seconds while in setting mode, a buzzer* will
sound once to indicate the board has returned to normal mode.

* Depending on settings, the buzzer may not sound.

 Returning to factory settings

Enter the board setting mode, and then hold down the panel button. This returns
the board to its factory settings.

 The board will automatically restart after this operation is complete.
 If settings are configured to obtain an IP address from a DHCP server automatically, the

new IP address may be different from the previous one.

—25—

LED Functions

10/100BASE

12

3

The tables below explain how to interpret LED indications.

1. Network transmission speed

Transmission speed LED (green)

100Mbps Lit
10Mbps/Not connected Unlit

2. Network status

Status LED (yellow)

Connected Lit
Not connected Unlit
Data transmission in

progress

Flashing

3. Board status

Status LED (green) LED (red) Description

No printer connection Unlit — Board is not connected with a printer.
Connecting with printer Lit — Board is connected with a printer.
No network connection — Unlit Board is not connected with a network.
Getting IP address — Flashing

Connected with network — Lit Network connection complete.
Resource error Alternate flashing

System error Alternate flashing

(0.5-second cycle)

(0.1-second cycle)

(0.5-second

cycle)

Getting an IP address from the DHCP
server.

Board is unable to operate normally.

Board is unable to operate normally.

—26—

Changing network settings

You can use a web browser to access a special settings page to check and change
board settings.

 Accessing the special settings page

1. Use a web browser to access the URL of the special settings page. Specify the IP
address assigned to the printer as the URL. (Example: For an IP address of

169.254.1.10, input: http://169.254.1.10.)

2. This displays the special settings page menu page.

3. Select "Print server configuration" to display the setting screen.
For details about settings, refer to the separate manual.

—27—

3.5 Wireless LAN Interface Board

CAUTION

Panel button

USB port

This section provides an overview of the wireless LAN interface board. For details
about this board, refer to the separate manual.

Connecting USB dongle

Connect the USB WiFi dongle that comes with the wireless LAN interface board to
the USB port connector.
To improve signal quality, you can also use a USB extension cable and adjust the
position of the dongle.

Panel button operation

Board operations are performed using the panel button on the rear of the LAN board.

 Enabling wireless LAN connection

Turn on the printer. Operation of this board will start about 20 seconds later.

 Printing wireless LAN setup information

Press the panel button.

 Entering setting mode

Hold down the panel button. A buzzer* will sound once to indicate that setting
mode has been entered.

• You can use setting mode to read factory settings.

• If you do not perform any operation for three seconds while in setting mode, a buzzer* will
sound once to indicate the board has returned to normal mode.

* Depending on the printer model and settings, the buzzer may not sound.

 Returning to factory settings

Enter the board setting mode, and then hold down the panel button. This returns
the board to its factory settings.

 The board will automatically restart after this operation is complete. After clearing settings,

you will need to re-configure wireless LAN settings.

—28—

LED Functions

12 3

The tables below explain how to interpret LED indications.

1. Wired LAN transmission speed

Transmission speed LED (green)

100Mbps Lit
10Mbps/Not connected Unlit

2. Wired LAN connection/transmission status

Connection status LED (yellow)

Connected Lit
Not connected Unlit
Data transmission in

progress

Flashing

3. Wired/Wireless LAN status

Connection status LED (green) LED (red) Description

No printer connection Unlit — Board is not connected with a printer.
Printer

connection

Resource error Alternate flashing

System error Alternate flashing

No network
connection

Connected by
wired LAN

Wired LAN
operation

Connected by
wireless LAN

Wireless LAN
operation

Lit Unlit Board is connected with a printer.

Lit Flashing

Lit Lit Network operation being performed over

Flashing

(2-second cycle)

Flashing

(2-second cycle)

(0.2-second cycle)

(1-second cycle)

Flashing

(1-second cycle)

(1-second cycle)

Lit Network operation being performed over

Getting an IP address from the DHCP
server over wired LAN.

wired LAN.
Connecting to an access point or getting

an IP address from the DHCP server over
wireless LAN.

wireless LAN.
Board is unable to operate normally.

Board is unable to operate normally.

—29—

Web Manager

The wireless LAN interface board has a Web Manager function that can be used to
connect to the board with a web browser and change board settings.

Starting up Web Manager

1. Start up a web browser.

2. In the address field, input the board's IP address and then press [Enter].

HOME Screen

This is the Web manager home screen.

Here, press the [CONFIG] button.

—30—

CONFIG Screen

This will display the Login dialog box shown below. Log in as an administrator and
then configure wireless LAN interface board settings.

 User Name

Input a board administrator user name. (Initial setting: admin)

 Password

Input the administrator user password. (Initial setting: admin)

 [Login] button

After inputting an administrator user name and password, click the [Login] button.
This displays the setting screen.

For details about settings, refer to the separate manual.

—31—

3.6 Connecting the Cash Drawer

CAUTION

Cash drawer kick-out

connector

Cash drawer kick-out cable

connector

Ground wire

Screw for ground
wire

1. Turn off the power.

2. Confirm the orientation of the cash drawer kick-out cable connector and connect it
to the cash drawer kick-out connector at the back of the printer.

3. Remove the screw for the ground wire.

4. Screw the cash drawer’s ground wire to the body of the printer.

 Connect only the cash drawer kick-out cable connector to the cash drawer kick-out

connector. (Do not connect a telephone line.)

 Signals cannot be output from the cash drawer kick-out connector while printing.

—32—

(1) Connector pin configuration

CAUTION

Cash drawer kick-out connector

Cash drawer open/
close switch

Shielded

Cash drawer Printer

No. Signal Function

1 FG Frame ground Connector used:
2 DRAWER1 Cash drawer 1 drive signal
3 DRSW Cash drawer switch input
4 VDR Cash drawer drive power supply
5 DRAWER2 Cash drawer 2 drive signal
6 GND Signal ground (common ground on

circuits)

TM5RJ3-66 (Hirose) or
equivalent

Applicable connector:

TM3P-66P (Hirose) or
equivalent

(2) Electric characteristics

1) Drive voltage: 24 VDC

2) Drive current: Approx. 1 A max. (not to exceed 510 ms.)

3) DRSW signal: Signal levels: “L” = 0 to 0.8 V, “H” = 2 to 3.3 V

(3) DRSW signal

DRSW signal status can be tested with the DLE+EOT, GS+a, or GS+r
command or at pin 34 on the parallel interface port.

(4) Drive circuit

 Cash drawers 1 and 2 cannot be operated at the same time.
 The solenoid used for the cash drawer should be 24  or more. Do not allow the

electric current to exceed 1 A. Excessive current could damage or burn out the
circuits.

—33—

3.7 Precautions for Installing the Printer

CAUTION

Horizontal position

Vertical position

Wall installation

The printer can be used horizontally, vertically, or installed on a wall. However,
the CT-S801IIS (built-in power supply type) cannot be used vertically or installed
on a wall.
Use the optional stand for vertical applications, and the optional brackets for
wall installations. Please refer to the manual for further details.

You can change the memory switch settings to invert the LCD if the printer is
used in a vertical position or installed on a wall.

Refer to 5.3 Manual Setting of Memory Switches

Refer to 2.1 Printer Appearance (LCD in the vertical or wall mounted
position)

Change the paper near-end sensor settings for vertical and wall installations.
(The factory setting for the paper near-end sensor is for horizontal installations.)

Refer to 3.10 Adjusting the Paper Near-end Sensor

Do not use the printer under the following conditions.

 Locations subject to vibration or instability.
 Locations that are very dirty or dusty.
 Locations where the printer is not level.

• The printer may fall and cause an injury.

• The quality of printing may deteriorate.

 Oriented other than as specified.

• The printer may malfunction, be damaged, or cause an electric shock.
Precautions for horizontal installations

 Do not set cutting to full cut. Doing so may cause cutter jams.

Precautions for vertical/wall installations

 Adjust the paper near-end sensor.

Precautions for vertical installations

 The optional stand may fall over when you pull on partially cut thick paper. Do not use thick paper.

—34—

3.8 Partition for Paper Roll

CAUTION

Partition

*1

*2

*1

Notes:

*1: 2-inch type (58/60 mm)
*2: 3-inch type (80/83 mm)

Set the partition to the width of the paper roll you are loading.
The partition is set at the factory to the position shown below.

 For 3-inch type: 80-mm wide paper roll
 For 2-inch type: 58-mm wide paper roll, 60-mm wide paper roll

1. Turn off the power.

2. Pull the cover open lever forward and open the paper cover.

3. Set the partition in a slot that matches the size of the paper roll you are using.
However, to use an 83-mm wide paper roll, remove the partition.
Or, when you are using a 60-mm wide paper roll with the 2-inch type, remove the
partition installed for 58-mm.

4. Refer to “5.3 Manual Setting of Memory Switches” to change the paper width
settings.

(2-sheet partition installed.)

Make sure the partition is not slanted when setting it for 58-mm or 60-mm paper rolls.

—35—

3.9 Setting the DIP Switch on the Serial

CAUTION

DIP switch

Serial interface board mounting screws

Interface Board

1. Turn off the printer and unplug the power cord from the electric outlet.

2. Remove the mounting screws of the serial interface board.

3. Remove the serial interface board from the printer.

4. Set the DIP switch according to the following table.

When setting the DIP switch, do not remove any screws except the serial interface board
mounting screws.

The function of each switch is shown below. (Shaded values are factory
settings. However, factory settings differ depending on the destination market.)

Switch no. Function ON OFF

1 Communication

condition setting
2 Hand shake XON/XOFF
3 Bit length 7 bits
4 Parity check Yes
5 Parity selection Even parity
6

Baud rate

selection

7
8 INIT Reset

According to DIP switch settings

Refer to table below.

According to memory switch

settings

DTR/DSR

8 bits

No

Odd parity

Invalid

Baud rate selection

Baud rate (bps)

2400 OFF OFF
4800 ON OFF

9600 OFF ON

1920 0 ON ON

Switch no.

67

When switch no. 1 is set to OFF, you can use a command or a memory switch
to select 1200, 38400, 57600, or 115200 bps.

—36—

Note:

3.10 Adjusting the Paper Near-end Sensor

CAUTION

Button to change paper
near-end sensor

(“A” and “B” are for horizontal installations, and “a” and “b” are for vertical or
wall installations.)

Change the settings of the paper near-end sensor to set the position at which
the near-end of the paper is detected.

1. Use a pointed object, such as a pen, to gently press the button to change the paper
near-end sensor.

2. Press and hold down the button while moving the paper near-end sensor up, down,
right and left. The sensor positions are shown below for the various diameters of the
paper roll used.

When paper thickness is 75 µm or less (Unit: mm)

Sensor position

A, a Approximately 31 18/12

*, b Approximately 23 18/12

B

C Paper near-end sensor function is off

When paper thickness is 75 µm or more (Unit: mm)

Sensor position

A, a Approximately 41 32/25.4

*, b Approximately 34 32/25.4

B

C Paper near-end sensor function is off

*: Position of sensor when shipped from factory. However, factory settings differ depending on the

destination market.

Exterior diameter when detected as

Exterior diameter when detected as

near end

near end

The diameter of the roll of paper that is detected is an estimate. Some variations may
occur depending on the paper.

Exterior/ interior diameter of core

of paper roll used

Exterior/ interior diameter of core

of paper roll used

—37—

3.11 Loading Paper

CAUTION

1. Turn on the power.

2. Pull the cover open lever forward and open the paper cover.

3. Lock the paper damper when using label paper or thick paper.

4. Load the paper roll so that the printable side of the paper is facing down, as shown
by arrow A.

5. Pull a few cm of paper straight out in the direction of arrow B.

6. Close the paper cover until you hear a click. Paper is fed and cut automatically (by
the factory setting).

Refer to 5.3 Manual Setting of Memory Switches

 Always use the specified types of paper rolls.
 Confirm that the paper roll is set correctly.
 If the paper is skewed and not coming straight out of the paper cover, open it and

straighten the paper.

 Always pull a few cm of paper straight out of the printer if you open the paper cover

while paper is loaded.

 Press on the center of the paper cover to close it securely.
 Be careful of paper cuts while loading the paper.
 Do not touch the print head, manual cutter, or auto cutter while the paper cover is

open. Doing so may cause a burn or cut.

—38—

3.12 Calibrating the Paper Sensor

Paper damper

Label

Roll paper

Label sensor

Label guide

Calibrate the paper sensor to suit the actual paper you are using before using
label paper or black mark paper.
When you perform the procedure below, the printer will automatically feed the
paper loaded in it and set the sensor to the optimum sensitivity. Or, the paper
type is automatically selected.

To load label paper

1. Turn off the power.

2. Pull the cover open lever forward and open the paper cover.

3. Press in on the paper damper in the direction indicated by the arrow until it clicks.

4. Peel off the first label of the label paper.
Peel off a few labels, if they are short, so at least 5 cm of paper is uncovered.

5. Load the paper roll so that the printable side of the paper is facing down.

6. Adjust the paper position so the part from which you peeled the label is located
above the label sensor.

7. Close the paper cover.

—39—

8. While holding down button 1, turn on the power.

Black mark

Roll paper

Paper damper

Paper damper stopper

Black mark sensor

Black mark sensor

Label guide

The function test mode starts and “Self test” appears on the LCD.

9. Press button 3 ( ) five times.

“Calibrate Label” appears on the LCD.

10. Press button 4 ( ).

Paper sensor calibration starts.

11. “Online” will appear on the LCD if paper sensor calibration is successful.
If paper sensor calibration fails, an error message will appear on the LCD.

To load black mark paper

1. Turn off the power.

2. Pull the cover open lever forward and open the paper cover.

3. Slide the paper damper stopper in the direction indicated by arrow A and release the
paper damper lock.
Lock the paper damper whenever you are using black mark label paper.

4. Load the paper roll so that the printable side of the paper is facing down.

5. Check to make sure the paper is above the paper damper.

6. Adjust the paper position so no black mark is located under the black mark sensor.

7. Close the paper cover.

8. While holding down button 1, turn on the power.

The function test mode starts and “Self test” appears on the LCD.

—40—

9. Press button 3 ( ) four times.

CAUTION

“Calibrate BM” appears on the LCD.

10. Press button 4 ( ).

Paper sensor calibration starts.

11. “Online” will appear on the LCD if paper sensor calibration is successful.
If paper sensor calibration fails, an error message will appear on the LCD.

Refer to 4.7 Error Messages

Refer to 3.13 Selecting a Paper Type

 Do not allow more than 10 sheets of cut paper to collect in the paper catch tray (label

guide). More than 10 sheets of paper may cause a paper jam.

 Be sure to re-calibrate the paper sensor whenever you change to another type of black

mark paper.

—41—

3.13 Selecting a Paper Type

Select a paper type in “Paper select” in the Function Test Mode to change the
type of paper being used.

1. Load paper.

2. While holding down button 1, turn on the power.

The function test mode starts and “Self test” appears on the LCD.

3. Press button 3 ( ) three times.

“Paper select” appears on the LCD.

4. Press button 4 ( ).

“Thermal roll” appears on the LCD.

5. Each press of button 3 ( ) cycles through the paper types on the LCD as
follows:Thermal roll  Black mark  Label  Thermal roll.
Keep pressing button 3 ( ) until the paper type you want to use is displayed.

6. Press button 4 ( ).

—42—

Refer to 3.11 Loading Paper

3.14 Attaching the Power Switch Cover

Power switch cover

CT-S801IIS

Attach this cover to prevent the power switch from being used.

1. Press the power switch cover onto the power switch compartment until it clicks.

Put a screwdriver or other pointed object into the grooves on the power switch
cover to remove it.

3.15 Attaching the Interface Cover

Attach the interface cover to the back of the printer.
The shape of the interface cover is different depending on the type of power
source.

1. Press the interface cover as shown in the diagram until you hear it click.

—43—

3.16 Removing the Interface Cover

CT-S801IIS

Press in on both sides at the point indicated by A to remove the interface cover.

3.17 Installing a Driver

Drivers are included on the CD-ROM that comes with the printer.
Install the driver required by your printer.
For information about driver installation, functions, and operations, see
the information provided on the CD-ROM for each driver.
Visit the site below to download the latest driver versions and information.

http://www.citizen-systems.co.jp/english/support/download/printer/driver/

—44—

3.18 Precautions for Creating Applications and Practical Operations

If printing is done immediately after the paper is partially cut and torn off, the top of
the next print out may be distorted.
We recommend advancing the paper one line after cutting before printing.

If you are using a serial interface that has a slow data transmission speed, streaks
may appear in the printouts when you are printing graphics or gradated text, which
require large amounts of data.

USB interfaces may be susceptible to the effects of electromagnetic interference
from the host or environment.
If this is the case, try using a cable with ferrite cores on both ends, which are very
effective at eliminating EMI.

—45—

4. MAINTENANCE AND TROUBLESHOOTING

CAUTION

Platen

Sensor’s protective sheet

Print head

4.1 Periodic Cleaning

A dirty print head or platen may reduce printing quality or cause malfunctions.
Also, if paper dust collects on the sensor’s protective sheet, paper cannot be
detected correctly. We recommend cleaning the printer periodically (every 2 to
3 months) as shown below.

1. Turn off the power.

2. Pull the cover open lever forward and open the paper cover.

3. Wait a few minutes until the print head cools.

4. Use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust that is
on the print head and platen.

5. Use a cotton swab dampened with a little water to wipe off the sensor’s protective
sheet.

Make sure there are no water drops on the cotton swab before wiping.

 The print head is hot immediately after printing. Do not touch it.
 Do not touch the print head with bare hands or metal objects.
 Do not use alcohol or cleansers to clean the surface of the sensor’s protective sheet.

Doing so may fog the sensor’s protective sheet.

 Paper scraps may stick to the platen when adhesive labels are full cut depending on

the printer’s environment, the diameter of the paper roll, and the quality of the label
backing.

—46—

4.2 Clearing a Cutter Lock (1)

CAUTION

The message “Cutter lock” may appear and the auto cutter blade may remain
extended because a foreign object or paper jam is obstructing it.

If “Cutter lock” is displayed, clear the locked cutter as shown below.

1. Turn on the power.

2. Pull the cover open lever forward and open the paper cover.

3. Remove any jammed paper including any scraps of paper. (Remove the paper roll
that is loaded in the holder also.)

4. Reload the paper roll and close the paper cover.

 The print head is hot immediately after printing. Do not touch it.
 Do not touch the print head with bare hands or metal objects.

After doing the procedure in “Clearing a Cutter Lock (1)” and then opening the
paper cover, if the blade of the auto cutter is extended, do the procedure in
“Clearing a Cutter Lock (2)”.

Refer to 4.3 Clearing a Cutter Lock (2)

—47—

4.3 Clearing a Cutter Lock (2)

CAUTION

Protective sheet

Front cover release button

Cutter gear

Front cover

Paper cover

Auto cutter blade

Cover open lever

The paper cover is designed to be opened if the cutter locks by pressing the
cover open lever. If this does not open the paper cover, use the following
procedure to clear the locked cutter.

1. Turn off the printer and unplug the power cord from the electric outlet.

2. Press the front cover release button with a pointed object, such as a pen, and open
the front cover in the direction of arrow A.

Slide the front cover 3 to 4 mm in the direction of arrow A and rotate it forward.

3. Lift the protective sheet and turn the cutter gear in the direction of arrow B to return
the auto cutter to a position where the paper cover can be opened.

Turn the cutter gear until the auto cutter blade retracts in the direction of arrow C. If
the blade of the auto cutter does not move when you turn the cutter gear in the
direction of arrow B, turn it in the other direction.

4. Pull the cover open lever forward and open the paper cover.

5. Remove whatever caused the cutter to lock.

6. Close the front cover.

Rotate the front cover in the opposite direction of arrow A and then slide it until it
clicks.

7. Load a paper roll and close the paper cover.

8. Insert the power cord plug into an electric outlet and turn the power on.

Check that the LED lights green.

 Before starting to do maintenance work, be sure to turn off the printer and unplug the

power cord from the electric outlet.

 Be careful not to touch the manual cutter while the front cover is open.
 Be careful not to touch the opening for the auto cutter while the paper cover is open.
 The print head is hot immediately after printing. Do not touch it.
 Do not touch the print head with bare hands or metal objects.
 If the above procedure does not retract the auto cutter, contact your Citizen Systems dealer.

—48—

Note:

4.4 Function Test Mode

Buffer size

Serial communication
status
(USB or Serial interface
models only)

Interface

Firmware version

Memory
switch
setting

DIP switch
settings*
(USB or Serial
interface models
only)

Press and hold button 1 while turning on the printer to access the function test
mode.
Use button 3 ( ) to select a function, use button 4 ( ) to execute the function.
Except for the self test and printing memory switch settings, all functions are for
service personnel only. Do not operate those functions.

Self test

1. While paper is loaded, press and hold button 1 while turning
the power on.
The function test mode starts and “Self test” appears on the
LCD.

2. Press button 4 ( ).
Self test starts. The printer prints its model name, version, DIP switch settings,
memory switch settings, and a list of built-in fonts.

*:Printers with a USB interface do not have DIP switches, so the DIP switches all appear off on the

self test printout.

—49—

Printing memory switch settings

Notes:

1. While paper is loaded, press and hold button 1 while turning the power on.
The function test mode starts and “Self test” appears on the LCD.

2. Press button 3 ( ).
“Printing MSW” appears on the LCD.

3. Press button 4 ( ).
A list of the current memory switch settings starts printing.

The function test mode has the following sub modes.

Function Description

Self test Runs self test.
Printing MSW Prints memory switch settings.
Quick Setting

Paper select
Calibrate BM
Calibrate Label

*1: The memory switches are automatically set to their optimum settings by selecting the

manufacturer and model of the printer being replaced.

*2: Label-printing models and black mark models.

*1 Sets the memory switches to be compatible with

*2 Selects the paper type.

*2 Used to calibrate the black mark sensor.

*2 Used to calibrate the label sensor.

specific models.

Selected item

Paper

Manufacturer Model

CITIZEN CBM1000 58 mm — Auto

CT-S300 58 mm — WaitData Invalid 384dots —

CT-S2000 58 mm — Auto

EPSON T88 58 mm 0dot WaitData Invalid 360dots 0dot

203dpi 58 mm — WaitData Invalid 420dots —

Character

width

80 mm — Auto

80 mm — WaitData Invalid 576dots —

60 mm — Auto

80 mm — Auto

83 mm — Auto

80 mm 0dot WaitData Invalid 512dots 0dot

60 mm — WaitData Invalid 436dots —
80 mm — WaitData Invalid 576dots —

space

1dot WaitData Invalid 390dots 1dot

1dot WaitData Invalid 546dots 1dot

Automatic memory switch settings

MSW2-4

Full Col

Print

linefeed

linefeed

linefeed

linefeed

linefeed

linefeed

MSW3-7

CBM1000

Mode

Valid 432dots —

Valid 576dots —

Valid 432dots —

Valid 436dots —

Valid 576dots —

Valid 640dots —

MSW8-1

Print

Width

MSW6-2

Character

Space

—50—

4.5 Key Lock Function

Button 3

LOCK icon

Press and hold the MENU button while the printer is running to be able to
change the memory switch settings.
Activate the key lock to prevent making changes by mistake.

Setting the key lock

To set the key lock, press and hold button 3 (for at least three seconds).
MENU disappears, and the LOCK icon appears.
In this condition, it is not possible to enter the memory switch setting mode
even if you press and hold the MENU button.

Releasing the key lock

To release the key lock, press and hold button 3 (for at least three seconds).
The LOCK icon disappears, and MENU appears.

—51—

4.6 Hexadecimal Dump Printing

CAUTION

Print received data in hexadecimal. If problems such as missing or duplicated
data occur, this function allows you to check whether or not the printer is
receiving data correctly.

How to do hexadecimal dump printing

1. Load paper.

2. While the paper cover is open, press and hold button 1 while turning the power on,
and then close the paper cover.
Enter HEX dump print mode.

3. The printer prints “HEX dump print mode” followed by the received data printed in
hexadecimal numbers and some characters.

How to stop hexadecimal dump printing

Do one of the following to stop printing.

 Press button 1 (FEED) three times in a row
 Turn off the power
 Receive a reset command from an interface

 The printer prints “.” if there is no character corresponding to the data.
 None of the commands function during hexadecimal dump printing.
 If print data does not cover a complete line, press button 1 (FEED) to advance the

paper.

Print example
HEX dump print mode

61 62 63 64 65 66 67 0A 0D 0D 0D 0D abcdefg.....

0D 0D 0D .....

—52—

4.7 Error Messages

 Paper end

The end of the roll of paper is detected at two stages, paper near-end and
paper-end.
When paper near-end is detected, “PAPER LOW” appears on the LCD and the
LED lights orange. Prepare a new paper roll.
When paper-end is detected, “Paper end” appears on the LCD and the LED
lights red. Load a new paper roll.

 Paper cover open

Do not open the paper cover during printing. If the paper cover is opened, the
LED and LCD light red. Check the paper and always pull a few cm of paper
straight out of the printer before closing the paper cover. Printing resumes.
Sending a command to resume printing may be required depending on the
memory switch setting.

 Cutter lock

If the auto cutter cannot move because of a paper jam or something else, the
LED and LCD light red. Remove the cause of the trouble and press button 1
(FEED). If the auto cutter still does not operate and the paper cover does not
open, refer to “4.3 Clearing a Cutter Lock (2)”.

Refer to 4.3 Clearing a Cutter Lock (2)

 Head overheat

When you print dense characters, dark images, or for an extended time in a
hot environment, the print head temperature increases. If the print head
exceeds a specified temperature, the printer stops printing and waits for the
print head to cool. When this happens, the LED and LCD light orange. Printing
resumes automatically when the print head cools.

—53—

The situation during various errors is shown below.

Notes:

The LCD’s top line is the type of error, the bottom line is the remedy. Scroll
through messages that are longer than 16 characters.

Status Message LED Backlight Buzzer

Paper near-end PAPER LOW Orange — No
Paper-end Paper end

Front cover open Front cover open

Paper cover open Paper cover open

Cutter locked Cutter lock

Print head hot Head overheat

Memory error — Red — No
System error System error

Low-voltage error L Voltage Error

High-voltage error H Voltage Error

Black mark label error BM/Label Error

Sensor calibration error Calibration Err.

Waiting for macro to
execute *1

*1: LED may light while macro is executing.
*2: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON. Note, however, that some combinations of

settings of MSW5-1 and MSW10-6 may change the condition in which buzzer sounds.

Please replace paper roll.

Please close front cover.

Please close paper cover.

Open paper cover & remove jam.

Please wait, will continue

Please contact your dealer

Please contact your dealer

Please contact your dealer

Please check paper/calibration.

Please check paper.

Press a key

-> Executing macro

Red Red Yes

Red — Yes

Red — Yes

Red Red Yes

Orange — No

Red Red No

Red Red No

Red Red No

Red Red Yes

Red Red Yes

Flashing

green

—No

*2

—54—

4.8 Paper Jams

CAUTION

Take care to avoid obstruction of the paper outlet and paper jamming around the
outlet during printing.
If paper cannot get out of the printer, it can roll up on the platen inside the printer and
cause an error.
If the paper wraps around the platen, open the paper cover and carefully pull the
paper out.

4.9 Serial Interface Operation Precautions

While using the serial interface, certain printing conditions can cause white stripes in
printouts and feed failure. To avoid these problems, change memory switch settings
as described below.

1. Change MSW7-1 (serial baud rate) to a faster baud rate setting.

2. Change MSW10-2 (print speed) to a lower level.

Depending on the serial interface transmission speed, ambient temperature, print data duty,
and other factors, changing the above settings may not eliminate the problems.

—55—

5. OTHER

145

140

192

148

155

16

31

Built-in power supply type

145 192

120

31

AC adapter type

5.1 External Views and Dimensions

(Unit: mm)

—56—

5.2 Printing Paper

CAUTION

Printable side

83 or less

Paper width 58

+0

-1

Paper

thickness (m)

53-75 75-85

Core inner
diameter d

(mm)

12 25.4

Core outer

diameter D

(mm)

18 32

Maximum print area 48

(Initial setting)

Use the paper shown in the following table or paper of the same quality.

Paper type Product name

Recommended
thermal roll paper

a) Thermal roll paper

TF50KS-E2D, TF50KS-E or TF60KS-E from Nippon Paper
PD150R or PD160R from Ohji Paper
P220AG, HP220A, HP220AB-1, F230AA, P220AB, or PB670(2-color paper) from
Mitsubishi Paper

(Unit: mm)

Use thermal paper that is wound as follows:

 Not creased and fits tight to the core.
 Not folded.
 Not glued to the core.
 Rolled with the printable side out.

—57—

b) Label paper

CAUTION

A

B

DM

C

L

E

FJ

HI

K

G

D

d

Paper feeding

direction

Cut position

Printable side

80 or less

Roll paper specifications

(Unit: mm)

Label paper thickness (µm) 65 to 85
Label backing thickness (µm) 60 or less
Core inner diameter d (mm) 25.4
Core outer diameter D (mm) 32

Mark Item Dimensions

A Label backing width 57.5, 59.5, 79.5,

82.5 ± 0.5
B Label width (Size A) -4 ± 0.5
C Left edge of label 2 ± 0.5
D Print width (Size A) -8

E Top margin 2 ± 1

F Print length 21 to 296
G Bottom margin 2 ± 1
H

Cut position between labels

1/2 x (Size I)

I Gap between labels 4 to 30
J Label length 25 to 300
K Label pitch I + J
L Left margin 2 ± 1

M Right margin 2 ± 1

Printable area

 Note the following points when using the auto cutter. Ignoring this information can

• Make sure the paper cut length is at least 29 mm.

result in cutter lock or cutter malfunction.

• Make sure the cut position is between labels. Cut the backing paper. Do not cut label
paper (tack paper).

 Always re-calibrate the paper sensor whenever you change the label backing paper

type.

 Make sure the left and right margins of the paper are at least 2 mm each.

—58—

c) Black mark paper

Note:

CAUTION

Paper feeding

direction

Cut position

Black mark (printed on the reverse)

Printable area

A

B

DC

F

(Unit: mm)

Mark Item

A Right edge of black mark 13.4 or more 79 or more
B Left edge of black mark 0.4 or less 67.7 or less
C Black mark height 5
D Cut position in black mark 2.5
ETop margin 6.5

F Black mark pitch 30 to 300

G Bottom margin 9

Dimensions

M1 M2*

E

G

*:3-inch type only

 The black mark PCS value should be at least 0.90.

Concerning the accuracy of feeding with black mark detection, allow for an error of ±2 mm from



the reference print position, or for a maximum error of -5% from the value set for the print length.

 The print area is as shown in the illustration above when black marks are being used.

Make sure to allow for adequate margins. The printer will perform a page skip
operation if the print data runs outside of the print area.

 When pre-printing on black mark paper, print outside of the area detected by the black

mark sensor.

—59—

5.3 Manual Setting of Memory Switches

Memory switches are used to set various printer settings. The memory switches
can be set manually (set by hand on the printer) or by commands. This section
explains how to perform manual settings.
Memory switch settings are done in memory switch setting mode or virtual DIP
switch setting mode. In the memory switch setting mode, you can set the values
for MSW1 to MSW13. In the virtual DIP switch setting mode, you can set the
values for MSW1 to MSW6.
For information on how to set the memory switches using commands, please
refer to the Command Reference.

Outline of procedure

1. Enter memory switch setting mode or virtual DIP switch setting mode.

2. Change settings that need to be changed.

3. Go to the save settings menu.

4. Save settings.

Memory switch setting mode

While “Online” is displayed, press and hold button 4 (MENU) for at least two
seconds. Or, while paper is loaded, press and hold button 3 and then turn on the
power.
Enter memory switch setting mode.

• Press button 1 ( ) or button 2 ( ) to select items to set.

• Press button 3 ( ) to select a value for the selected item.

• Press button 4 ( ) to go to the save settings menu.

 To set all the memory switches to the factory settings:

Press button 1 until “Factory Setting /Set” appears (after MSW13-6).
Press and hold button 4 for at least two seconds. All memory switches change to
the factory settings.

—60—

Virtual DIP switch setting mode

While paper is loaded, press and hold button 2 while turning the power on.
Enter virtual DIP switch setting mode.

• Press button 1( ) to select a memory switch number. (Switches cycle in the
following order: MSW1  MSW2    MSW6  MSW1)

• Press button 2 ( ) to move from switch 1 towards switch 8. (The selection loops from
8 back to 1.)

• Press button 3 ( ) to change between ON and OFF.

• Press button 4 ( ) to go to the save settings menu.

Save settings menu

• Press button 1 (YES) to save the settings and return to the “Online” display.

• Press button 2 (NO) to not save the settings and return to the “Online” display.

• Press button 3 (BACK) to return to the previous mode.

—61—

The function of each memory switch is shown in the following table. (Shaded
values are factory settings.)

Switch no. Function OFF ON

MSW1-1 Power ON Info
MSW1-2 Buffer Size
MSW1-3 Busy Condition
MSW1-4 Receive Error
MSW1-5 CR Mode
MSW1-6 Reserved
MSW1-7 DSR Signal
MSW1-8 Init Signal

Va li d Not Send

4K bytes 45 bytes

Full/Err Full

Print“?” No Print

Ignored LF

Fixed —
Invalid Valid
Invalid Valid

MSW2-1 Reserved —
MSW2-2 Auto Cutter Invalid

1

*

MSW2-3

Spool Print
MSW2-4 Full Col Print LineFeed
MSW2-5 Resume aft PE
MSW2-6 Reserved
MSW2-7 Reserved
MSW2-8 PNE Sensor

MSW3-1 Resume Cttr Err
MSW3-2 PE signal by PNE Valid
MSW3-3 Parallel 31 Pin
MSW3-4 Reserved
MSW3-5 Reserved
MSW3-6 Reserved
MSW3-7 CBM1000 Mode
MSW3-8 Resume Open Err

MSW4-1 Reserved

2*3

*

MSW4-1

P.Length Set

MSW4-2 Reserved

2*3

*

MSW4-2

Power on TOF

MSW4-3 Feed&Cut at TOF Invalid

2*3

*

MSW4-3

Feed&Cut at TOF

MSW4-4 Reserved

2*3

*

MSW4-4

Paper Select Thermal Roll

MSW4-5 Reserved

2

*

MSW4-5

3

*

MSW4-5

Position Detect Black Mark
Position Detect

MSW4-6 Reserved

2*3

*

MSW4-6

Measure at close Invalid
MSW4-7 Reserved
MSW4-8 Partial Only Invalid

Fixed
Valid

Invalid Valid

WaitData

Next To p
Fixed —
Fixed —
Va li d Invalid

Va li d Invalid

Invalid

Va li d Invalid
Fixed —
Fixed —
Fixed —

Invalid Valid

Close Command

Fixed —

Auto Measure Command

Fixed —

Invalid Valid

Valid

Invalid Valid

Fixed —

BM.P/Lbl.P

Fixed —

Label

Black Mark Label

Fixed —

Valid

Fixed —

Valid

MSW5-1 Buzzer
MSW5-2 Line Pitch

Va li d Invalid
1/360 1/406

—62—

Switch no. Function OFF ON

MSW5-3 USB Mode Virtual COM Printer Class
MSW5-4 Reserved
MSW5-5 GradationQuality
MSW5-6 Reserved
MSW5-7 Reserved
MSW5-8 Reserved

Fixed —

Quality Speed

Fixed —
Fixed —
Fixed —

MSW6-1 Act. For Driver
MSW6-2 Character Space
MSW6-3 USB Power Save
MSW6-4 Reserved
MSW6-5 Reserved
MSW6-6 Reserved
MSW6-7 Reserved
MSW6-8 Reserved

Invalid Valid
Invalid Valid

Invalid Valid

Fixed —
Fixed —
Fixed —
Fixed —
Fixed —

Switch no. Function Initial setting Setting value

4

*

MSW7-1

4

MSW7-2

*

Baud Rate

Data Length

MSW7-3 Stop Bit

4

MSW7-4

*

4

*

MSW7-5

Parity

Flow Control
MSW7-6 DMA Control
MSW7-7 VCom Protocol

MSW8-1 Print Width

MSW8-2 Paper Type

9600 bps 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps,

38400 bps, 57600 bps, 115200 bps

8bits 7bits, 8bits

1bit 1bit, 2bits

NONE NONE, EVEN, ODD

DTR/DSR DTR/DSR, XON/XOFF

Val id Valid, Invalid

PC Setting PC Setting, DTR/DSR, XON/XOFF

576dots

(3-inch type)

384dots

(2-inch type)

1 Color

640 dots, 576 dots, 546 dots, 512 dots, 436 dots,
432 dots, 420 dots, 390 dots, 384 dots, 360 dots

1 Color Normal, 2 Color Normal

Normal

MSW8-3 Top Margin

MSW8-4 Line Gap Reduce
MSW8-5 Reduced Char

V/H

MSW8-6 Auto Side Shift

11mm 3mm, 4mm, 5mm, 6mm, 7mm, 8mm, 9mm, 10mm,

11 mm

Invalid Invalid, 3/4, 2/3, 1/2, 1/3, 1/4, 1/5, ALL

100% / 100% 100% / 100%, 75% / 100%, 50% / 100%,

100% / 75%, 75% / 75%, 50% / 75%

Invalid Invalid, 1 dots, 2 dots, 3 dots, 4 dots, 5 dots, 6 dots,

7 dots

MSW8-7 Liner Free Mode

Invalid Invalid, 1h, 6h, 12h, 18h, 24h, 5m, 10m, 15m, 20m,

30m

MSW9-1 Code Page

MSW9-2 Int’Char Set

PC 437 PC 437, Katakana, PC 850,858, PC 860, PC 863,

USA USA, France, Germany, England, Denmark,

PC 865, PC 852, PC 866, PC 857, WPC1252,
Space page, PC 864, ThaiCode11 1Pass, ThaiCode11
3Pass, ThaiCode18 1Pass, ThaiCode18 3Pass, TCVN-3

Sweden, Italy, Spain, Japan, Norway, Denmark 2,
Spain 2, Latin America, Korea, Croatia, China,
Vietnam

—63—

Notes:

Switch no. Function Initial setting Setting value

MSW9-4 Multi-byte Char

MSW9-6 LCD Language

MSW9-7 LCD Ext Char
MSW9-8 LCD Auto Off

Invalid JIS(JPN), SJIS:CP932 (JPN), SJIS:X0213(JPN),

English English, Français, Deutsch, Italiano, Español,

Val id Invalid, Valid

Never Never, 30seconds, 5minutes

GB18030(CHN), KS Hangul(KOR), EUC Hangul(KOR),
BIG5(TWN), Invalid

Japanese, Chinese

MSW10-1 Print Density

MSW10-2 Print Speed

MSW10-3 ACK Timing
MSW10-4 Old command
MSW10-5 Buzzer Event

MSW10-6 Buzzer Sound
MSW10-7 Key Lock
MSW10-8 LCD Direction

MSW13-1 Security/Target
MSW13-5 BT Device Scan
MSW13-6 Auto Reconnect

*1: If print data is very dense, the print head is hot, data transmission is slow, or some other

conditions, the motor and printing may occasionally stop which causes white stripes in the
printout. To print high-density data, set MSW2-3 (Spool Print) to ON to reduce striping, although
this increases the time before printing starts.

For a serial interface, increase the transmission speed to prevent the motor from stopping.
*2: Label printing
*3: Black mark model
*4: The values for memory switches MSW7-X are only effective when DIP switch no. 1 is set to OFF.

100 % 70 %, 75 %, 80 %, 85 %, 90 %, 95 %, 100 %, 105 %,

Level 9 Level 1, Level 2, Level 3, Level 4, Level 5, Level 6,

Before Busy Before Busy, Same Period, After Busy

Invalid Invalid, CBM1, CBM2
Not by

C.Open

To ne 2 Tone 1, Tone 2, Tone 3, Tone 4

Invalid Invalid, Valid

Normal Normal, Inverted

Low/All Low/All, Mid/All, Mid/Paired only, Hi/All, Hi/Paired only

Discoverable No Response, Discoverable

Val id Invalid, Valid

110 %, 115 %, 120 %, 125 %, 130 %, 135 %, 140 %

Level 7, Level 8, Level 9

All Event/Error, Not by C.Open, Not by C.Open/PE

—64—

CT-S801II_UM_110EN

A10581E-1610

October 2016