Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Introduction
This document provides you with the information required to
administrate your product at an advanced level.
Products covered in this guide:
• Profile 52” / 55” / 65” using C60
• Profile 52” Dual / 55” Dual using C60
• Profile 42” / 52” / 55” using C40
• Codec C60
• Codec C40
User documentation
The user documentation for the Cisco TelePresence Codec C
Series has several guides suitable for various user groups.
• Installation guides:
How to install the product
• Getting started guide:
Initial configurations required to get the system up and
running
• Administering TC Endpoints on CUCM:
Tasks to perform to start using the product with the Cisco
Unified Communications Manager (CUCM)
• Administrator guide (this guide):
Information required to administer your product
• Quick reference guides:
How to use the product (remote control and Touch
controller)
• User guides:
How to use the product (remote control and Touch
controller)
• Camera user guide:
User guide for the PrecisionHD cameras
• API reference guide:
How to use the Application Programmer Interface (API),
and reference guide for the command line commands
• User guide for the TC console application:
The free TC Console application provides a graphical
interface to the advanced customizable features of the
codec.
• Physical interface guides
• Knowledge base articles
• Video conferencing room primer:
General guidelines for room design and best practice
• Video conference room acoustics guidelines:
Things to do to improve the perceived audio quality
• Software release notes
• Regulatory compliance and safety information guide
• Legal & license information
Downloading the user documentation
We recommend you visit the Cisco web site regularly for
updated versions of the user documentation.
Go to: ► http://www.cisco.com/go/telepresence/docs
Guidelines how to find the documentation
on the Cisco web site are included in the
► User documentation on the Cisco web site appendix.
Software
You can download the software for your product from the
Cisco web site. Go to:
A new visual design for the Touch user interface is
introduced.
Tap the upper lef t corner to
access the Settings menu,
features like Do not disturb
and Standby, and more
(depending on system setup).
Password protection of the Touch Administrator menu
You must sign in with the video system’s administrator
password to get access to the Administrator menu on Touch 8.
Tap the icon to activate
selfview, choose a preset
camera position, and pan/
tilt/zoom the camera.
Serviceability: Network status available for Touch 8
Network status for the Touch device is available from the
Touch interface. This information can be used to verify
that the device has an IP address and that it is receiving
and sending packets to the network. You can also detect
if packets are lost (dropped or in error). This can help
identifying network problems that may cause issues in calls.
IPv6 and dual stack support
IPv6 and dual stack operation are fully supported, also when
using ActiveControl and ICE.
Use the following settings if you want to enable dual stack
operation with IPv6 as the preferred protocol:
Conference 1 CallProtocolIPStack: Dual
(enables dual stack operation for the call protocols)
SIP PreferredIPMedia: IPv6
(selects which IP version to prefer for media if both
versions are supported on both ends)
SIP PreferredIPSignaling: IPv6
(selects which IP version to prefer for signaling if both
versions are supported on both ends)
Support for TMS phone book when provisioned by CUCM
As from TMS (Cisco TelePresence Management Suite)
release 14.4 and TC7.0, endpoints that are provisioned by
CUCM (Cisco Unified Communication Manager) can use the
TMS phone book.
Presentation will stop when the presentation source is
disconnected
If a presentation source is disconnected or goes into standby
(e.g. a PC), the presentation will automatically be ended
after 10 seconds. If the source is connected or comes out of
standby within 10 seconds, the presentation will automatically
be resumed.
An input is available for presentation only when a content
source (e.g. a PC) is connected to that input.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Introduction
System configuration changes
New configurations
UserInterface UserPreferences: <Off/On>
Video Input Source [n] Visibility: <Never/Always/IfSignal>
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Introduction
Codec C60 at a glance
The Codec C60 is the 1080p HD video collaboration engine.
Based upon the same technology as the Codec C90, the C60
delivers Full HD video, HD collaboration and superior audio for
natural communication at its finest, delivering unrivaled value.
The C60 is a standards-compliant codec for integration into
team meeting rooms, boardrooms and industry projects.
• Full High Definition Video with up to 4 HD sources, and
collaboration with optimal definition for the best video
quality every time, regardless of environment.
• Highest Quality Audio with flexibility to add up to 4
microphones directly from the codec, and superior, full
duplex audio with high quality stereo sound.
• Full APIs.
• Ensure successful, streamlined integration projects with
standards-compliant professional connectors.
Integrator package
The integrator package of the Codec C60 comes with the
PrecisionHD 1080p camera, microphone and cables.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Introduction
Codec C40 at a glance
The Codec C40 provides all the power required to transform
any conference room to a HD video collaboration room.
Designed for any standard HD integration project, the Codec
C40 is the ideal solution for everyday video conferencing
and collaboration solution. 1080p HD video, and Multisite™
features combine to make the Codec C40 ideal for a variety
of applications.
The Codec C40 is ideal for standard meeting rooms,
executive offices and team collaboration rooms.
• Full High Definition Video with up to 2 HD sources, and
collaboration with optimal definition for the best video
quality every time, regardless of environment.
• Highest Quality Audio with flexibility to add up to 2
microphones directly from the codec, and superior, full
duplex audio with high quality stereo sound.
• Full APIs.
• Ensure successful, streamlined integration projects with
standards-compliant professional connectors.
Integrator package
The integrator package of the Codec C40 comes with the
PrecisionHD 1080p camera, microphone and cables.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Changing the system password
We strongly recommend that you set a password for
any user with ADMIN rights in order to restrict access
to system configuration. This includes the default
admin us e r.
A warning, saying that the system password is not set, is
shown on screen until you set a password.
You can read more about password protection in the
► Setting passwords chapte r.
1. Open the Change Password dialog
Hover the mouse over your user name, and
choose Change password in the drop-down list.
2. Set the new password
Enter your current and new passwords as
requested, and click Change password for the
change to take effect.
If the password currently is not set, leave
the Current password field blank.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
The interactive menu
The web interface provides access to tasks and
configurations. They are available from the main menu, which
appears near the top of the page when you have signed in.
When you hover the mouse over an item in the main menu,
you can navigate to its related sub-pages.
Main menu
Hover the mouse over a main menu item in
order to see the titles of the related sub-pages.
Click a sub-page’s title to open it. Click the
main menu item itself if there are no sub-pages.
Only pages that the user has access rights for
are shown
*
.
Click Home to return to the System Information
page.
Sub-pages
*
You can read more about user administration, user roles and access
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
System information
The video system’s Home page shows an overview of the
basic set-up and status of the system
This includes information like system name and product type,
which software version the system runs, its IPaddress, etc.
Also the registration status for the video networks (SIP and
H.323) is included, as well as the number/URI to use when
making a call to the system.
*
.
Navigate to: Home
*
The system information shown in the illustration ser ve as an
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Placing a call
You can use the Call Control page to place a call.
Even if the web interface is used to initiate the call,
it is the video system (display, microphones and
loudspeakers) that is used for the call; it is not the PC
running the web interface.
Calling
You can call someone either by choosing a contact name
in the Favorites,Directory or History lists, or by typing a
complete URI or number in the Search or Dial field. Then click
Call in the associated contact card.
Searching the contact lists
Enter one or more characters in the Search or Dial field.
Matching entries from the Favorites,Directory and History
lists will be listed as you type.
Select the correct entry in the list before you click Call.
Calling more than one
A point-to-point video call (a call involving two parties only)
may be expanded to include more participants.
If your system supports the optional built-in MultiSite feature,
up to four participants, yourself included, can join the video
call (conference).
One additional participant can join on audio-only.
Follow the same procedure to call the next conference
participant as you did when calling the first participant.
Navigate to: Call Control
Calling someone
Click a contact name, either in the
Favorites,Directory or History lists. Then
click Call in the contact card.
Alternatively, enter the complete URI
or number in the Search and Dial field.
Then click the Call button that appears
next to the URI or number.
Holding and resuming
Use the
to the participant’s name
to put him on hold.
To resume the call,
use the button
that is present when a
participant is on hold.
button next
Ending a call
If you want to terminate a
call or conference, click End
All. Confirm your choice in
the dialog that appears.
To disconnect just one
participant in a conference,
click the
participant.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Sharing content
You can connect a presentation source to one of the external
inputs of your video system. Most often a PC is used as
presentation source, but other options may be available
depending on your system setup.
While in a call you can share content with the far end, that is
the other participant(s) in the call.
If you are not in a call, the content is shared locally on your
display.
Navigate to: Call Control
Sharing content
1. Choose a Presentation source from the
drop-down list.
2. Click Start Presentation.
Stop content sharing:
Click the Stop Presentation button that is present
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Controlling your camera
You can control the camera from the Call Control page.
The camera controls (pan, tilt, zoom) are available when
the cursor is placed in the Main Source video area. Live
snapshots are automatically taken during this period.
Note that the camera controls are not availble if the system is
in standby mode.
Navigate to: Call Control
Choose which camera to control
Click the arrow to open the
drop-down list. Then choose the
camera you want to control.
Zoom
Use + and - to zoom in and out.
Pan and tilt
Use the left and right arrows
to pan the camera, and the up
and down arrows to tilt it.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Local layout control
You can choose a local layout using the Call Control page.
The term layout is used to describe the various ways the
videos from the conference participants and a presentation
can appear on your screen. Different types of meetings will
require different layouts.
Navigate to: Call Control
Change the layout
Click Change Layout, and choose your preferred
layout in the window that opens.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Capturing snapshots
The snapshot feature, which is disabled by default, allows
snapshots captured by your video system to be displayed
on the Call Control page. Captures from your video system’s
camera as well as from its presentation channel will be
displayed.
This feature might come in handy when administering the
video system from a remote location, e.g. to check the
camera view.
To use web snapshots you have to sign in with ADMIN
credentials.
Enabling the snapshot feature
The snapshot feature is disabled by default. The feature must
be enabled using the remote control and on screen menu, or
the Touch controller. The Touch controller must be directly
connected to the codec’s second Ethernet port.
Touch controller:
• Open the Settings* menu on the Touch controller and tap
Administrator. You have to log in with an administrator
user name and password to get access to the
Administrator menu.
• Tap Web Snapshots and choose ON.
Remote control and on screen menu:
• Go to the Advanced configuration menu, navigate to
Video > AllowWebSnapshots and choose On.
Navigate to: Call Control
Far end snapshots while in a call
While in a call, snapshots of the remote participant’s main
camera and presentation channel (far end) will be captured
and displayed as shown in the illustration. The snapshots are
updated approximately every 30seconds.
Far end snapshots are captured even if web
snapshots are disallowed on the far end video
system. Web snapshots are prohibited only for
encrypted calls.
* The Settings menu can be accessed from the drop down window
that appears when you tap the contact information in the upper, left
corner of the Touch controller.
down arrows to tilt it; and + and - to zoom in and out.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Accessing call information
A call state indicator is avaiable in the top bar in the web
interface. It shows whether the system is in a call or not, and
how many calls it is engaged in. You may also be notified
about incoming calls.
Call state indicator
The call state indicator is
available on all pages except
the Call Control page.
The badge indicates the number
of active calls. If the system is
idle, there is no badge.
Click the indicator to get more
details about connected calls.
Call control
Use these buttons to:
• Show call details
• Put the call on hold
• Disconnect the call
Incoming call notification
As default, a notification is given when the
system receives a call.
Check this box, if you do not want to receive
such notifications.
Opening the Call Control page
Click Open Call Control to go straight to the Call Control page.
Use these buttons to expand and
collapse all or individual lists.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Changing system settings
All system settings can be changed from the System
Configuration page
either in a drop-down list or by text following the input field.
Different settings may require different user credentials. In
order to be sure that an administrator is able to change all
system settings, the user must possess all user roles.
You can read more about user administration and user roles
in the ► User administration chap t er.
*
. The value space for a setting is specified
Navigate to: Configuration > System Configuration
Drop-down list
Click the arrow to open the drop-down
list. Choose the preferred value and click
Save for the change to take effect.
Text input field
Enter text in the input field and click
Save for the change to take effect.
*
The configuration shown in the illustration serve as an example.
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
Setting the Administrator Settings
menu password
This password restricts access to the Administrator Settings
menu that is available on-screen when using the remote
control.
When starting up the video conference system for the first
time anyone can access these settings, because the menu
password is not set.
We strongly recommend that you set a menu
password, because the administrator settings may
severely affect the behavior of the system.
Note that the menu password, as from software version
TC7.0, applies only to the on-screen Administrator Settings
menu; it does not apply to the Administrator menu on the
Touch 8 controller.
You can read more about password protection in the
► Setting passwords chapte r.
Navigate to: Configuration > System Configuration
Changing the menu password
Click Set/Change Administrator
Settings menu password to open
this dialog.
Enter the new password in the text
input field and click Set to set it.
Click Set without entering
a password to leave the
Administrator menu unprotected
(not recommended).
Cisco TelePresence System Codec C40/C60 and Profiles using C40/60 Administrator Guide
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Web interface
System status
The system status is grouped in several categories. When
you choose a category in the left column, the related status
appears in the window to the right
*
.
Navigate to: Configuration > System Status
Selecting a category
The system status is structured in
categories. Choose a category in order
to display the related status information.
Searching for status entries
Enter as many letters as needed in the search field.
All entries (value space included) containing these letters will be highlighted.
Expanding and collapsing lists
Use these buttons to expand and
collapse all or individual lists.
*
The status shown in the illustration serve as an example. The status