Welcome
Copyright
Disclaimer
Trademarks
How to Use This Manual
Safety Precautions
Parts and Functions of the Printer
Front View
Rear View
Inside the Printer
Operation Panel
Paper Handling
Paper and Other Print Media
Setting the Paper Thickness Lever
Printing Area
Notes on Handling Print Media
Printing on Special Media Types
Printing Photographs
Contents
2
Using the Windows 98/95 Printer Driver
Printer Driver Basics
Windows 2000 and Windows NT Users
Preparing and Executing a Print Job
Getting to Know the Windows 98/95 Printer Driver
Making the Most of the Windows 98/95 Printer Driver
Using Maintenance Functions
Using the Macintosh Printer Driver
Printer Driver Basics
Preparing and Executing a Print Job
Print Mode Settings
Executing Special Functions
Printer Maintenance
Routine Maintenance
Prolonging the Service Life of the Printer
BJ Cartridges You Can Use With the Printer
Notes on Handling BJ Cartridges
BJ Cartridge Maintenance
When to Replace a BJ Cartridge
Printing a Nozzle Check Pattern
Cleaning the Print Head
Replacing a BJ Tank
Replacing a BJ Cartridge
Aligning the Print Head
Cleaning the Printer
Transporting the Printer
3Contents
Troubleshooting
Printout Is Unsatisfactory
Printer Does Not Start or Stops Mid-Job
Paper Jams or Does Not Feed
The POWER Light Flashes Orange
An Error Message Appears
Other Problems
Before You Call for Help
Getting Help From Canon
Specifications
General Specifications
System Requirements
Using the Optional IS-32 Color Image Scanner Cartridge
Using the Scanner
Using the Scanner With Windows
Using the Scanner With Macintosh
Scanner Problems
4Contents
Introduction
Welcome
Copyright
Disclaimer
Trademarks
How to Use This Manual
Safety Precautions
Introduction
5
Welcome
Thank you for purchasing the Canon S400 Series Color Bubble Jet™ Printer.
This
User’s Manual
printer. To maximize the life of your printer, it’s a good idea to familiarize yourself fully with
all of its functions.
This
User’s Manual
observe the instructions indicated by these symbols.
provides complete explanations of the features and functions of the
uses the following symbols to indicate important information. Always
Caution
Note
This manual uses the following symbols depending on the computer system you are using.
Always observe the instructions indicated by these symbols.
Windows
Macintosh
Indicates instructions that, if ignored, could result in personal injury or
material damage caused by incorrect operation of the equipment.
Instructions indicated by this symbol must be observed for safe operation.
Indicates useful reference information or supplementary instructions
concerning operation of the equipment. Be sure to read these notes.
®
Indicates information for Windows
Indicates information for Macintosh® users (OS 8.1 or later).
98 and Windows 95 users.
6Introduction
Copyright
Disclaimer
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with
all rights reserved. Under the copyright laws, this manual may not be
reproduced in any form, in whole or part, without the prior written consent
of CCSI.
Canon Computer Systems, Inc. has reviewed this manual thoroughly in
order that it will be an easy-to-use guide to your Canon S400 Color Bubble
Jet Printer. All statements, technical information, and recommendations in
this manual and in any guides or related documents are believed reliable,
but the accuracy and completeness thereof are not guaranteed or
warranted, and they are not intended to be, nor should they be understood
to be, representations or warranties concerning the products described.
Your printer and the software media included with your printer have been
sold to you subject to the limited warranties set forth in the warranty card
and license agreement enclosed with the respective product. All software is
licensed AS IS, as described in the license agreement enclosed with the
software media. Further, CCSI reserves the right to make changes in the
specifications of the products described in this manual at any time without
notice and without obligation to notify any person of such changes.
7Introduction
Trademarks
Canon, BCI, BJ, and Bubble Jet are trademarks, and SelectExchange is a
service mark of Canon Inc. Print Planet is a service mark of Canon
Computer Systems, Inc.
Mac and the Mac logo are trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.
All other product and brand names are trademarks or service marks of their
respective owners.
E
As an E
NERGY STAR
product meets the E
NERGY STAR
®
Partner, Canon U.S.A., Inc. has determined that this
NERGY STAR
®
COMPLIANT
®
guidelines for energy efficiency.
8Introduction
How to Use This Manual
To view this
included on your CD.
User’s Manual
Use this button when you wish to
enlarge the screen you are viewing.
Select this button in the tool bar , and
then click within the screen of the
User’s Manual.
, please use Adobe® Acrobat® Reader 4.0 or later, which is
Use this button to display the
previous page of the User’s Manual.
Use this button to display the
next page of the User’s Manual.
Use this button to
return to the page
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previously. This
button moves you
back from another
page.
This arrow and blue text
indicate a jump to another
location in the User’s Manual where the topic
shaded in blue is
discussed.
9Introduction
How to Use This Manual
Use this button
when you wish to
search for a word.
This column displays a table of contents for the
User’s Manual
.
Click the desired item to jump to the topic.
Click the + (or ) symbol when you wish to see detailed headings for each chapter.
Click the – (or
▼
▼
) symbol when you wish to return to the original (condensed) display.
10Introduction
Safety Precautions
Please read the safety warnings provided in this manual to ensure that you use the printer
safely. Do not attempt to use the printer in any way not described in this manual as this
could result in unforeseen printer faults or cause a fire or electric shock.
Turning off the printer
Choosing a location
Power supply
Working around the printer
Cleaning the printer
BJ® cartridges and BJ tanks
Using the printer near appliances such as fluorescent lamps
11Introduction
Safety Precautions
■
Turning off the printer
To avoid printer malfunctions, always use the POWER button to turn the printer on and off.
Do not remove the pow er cord from the po w er outlet until the printer has been turned off by
pressing the POWER button. Be sure to unplug the power cord from the power outlet after
the POWER light goes off.
■
Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
The printer could tip over or fall and cause injury.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, or close
to a heating appliance or fireplace.
To avoid the risk of fires or electric shocks, install the printer
in a location with an ambient temperature range of 41 to 95°F
(5 to 35°C) and humidity of 10 to 90% (no condensation).
12Introduction
Safety Precautions
Do not place the printer on a thick rug or carpet.
Fibers or dust entering the printer could cause a fire.
Keep the power outlet for the printer free of all obstacles so you can unplug the power cord
at any time.
Any obstacles could prevent you from unplugging the printer when
a printer fault occurs and thereby cause a fire or electric shock.
When you are carrying the printer, always use both hands and hold the printer by both
ends.
When you are moving the printer to another location, keep it stab le
so that you do not drop it and cause injury.
13Introduction
Safety Precautions
Do not place the printer close to flammable solvents such as alcohol or thinner.
If flammable solvents come in contact with electrical components
inside the printer, such substances could cause a fire or electric
shock.
■
Power supply
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Always grasp the plug when you unplug the power cord.
Unplugging the power cord by pulling on the cord itself can
damage the cord and cause a fire or electric shock.
Do not use an extension cord.
This could cause a fire or electric shock.
14Introduction
Safety Precautions
Do not use a power supply voltage other than that supplied in the country of purchase.
Using the incorrect voltage could cause a fire or electric shock. The
correct power supply voltage and frequency is:
USA/Canada: AC 120V, 60Hz
Do not attempt to plug the power cord into the power outlet or unplug the power cord when
your hands are wet.
This could cause an electric shock.
Always push the plug all the way into the power outlet.
A loose or poorly inserted plug could cause a fire or electric shock.
15Introduction
Safety Precautions
Do not damage, modify, stretch or excessively bend or twist the power cord. Do not place
heavy objects on the power cord.
Power leaking from a damaged power cord could cause a fire or
electric shock.
Do not use the printer while the power cord is bundled or knotted.
This could cause a fire or electric shock.
If you detect smoke, un usual odors or str ange noises around the printer, immediately press
the POWER button to turn off the printer and always unplug the power cord.
Continuing to use the printer in these circumstances could cause a
fire or electric shock. Call the Canon Customer Care Center.
Getting Help From Canon
16Introduction
Safety Precautions
■
Working around the printer
Do not use flammable sprays near the printer.
Gases in the spray could cause a fire or electric shock if the y come
in contact with electrical components inside the printer.
Do not put your hands or fingers in the printer while it is printing.
The printer contains moving parts that could cause injury.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners, etc.) on the top of the printer.
Such objects could fall or spill into the printer and cause a fire or
electric shock.
17Introduction
Safety Precautions
If any foreign objects (metal or liquid) enter the printer, turn off the printer, unplug the power
cord, and call the Canon Customer Care Center.
Getting Help From Canon
Continued use of the printer when a foreign object has fallen into
the printer could cause a fire or electric shock.
■
Cleaning the printer
Use a damp cloth to clean the printer. Do not use flammable solvents such as alcohol,
benzene, or thinner.
If flammable solvents come in contact with electrical components
inside the printer, such substances could cause a fire or electric
shock.
18Introduction
Safety Precautions
Always unplug the printer from the power outlet when you are cleaning the printer.
If you mistakenly turn on the printer while cleaning it, you could
touch moving internal printer components and suffer injury.
Do not attempt to disassemble or modify the printer.
The printer contains high-voltage components that could cause a
fire or electric shock.
■
BJ® cartridges and BJ tanks
For safety reasons, store BJ cartridges and tanks out of the reach of small children.
If a child inadvertently licks a BJ cartridge or BJ tank or ingests any
ink, consult a physician immediately.
19Introduction
Safety Precautions
Do not subject BJ cartridges or BJ tanks to shocks or excessive vibration.
This could cause the ink to leak out and stain your clothing or the
surroundings.
Do not touch the metal contacts on a BJ cartridge after printing.
The metal parts may be very hot and could cause burns.
■
Using the printer near appliances such as fluorescent lamps
Allow at least 6 inches (approximately 15 cm) clearance between the printer and an
appliance such as a fluorescent lamp. Electrical noise generated by a fluorescent lamp
placed too close to the printer may cause printer malfunctions.
20Introduction
Parts and Functions of the Printer
Front View
Rear View
Inside the Printer
Operation Panel
Parts and Functions of the Printer
21
Front View
Operation Panel
Operation Panel
Front Cover
Open to install/replace/
change BJ cartridges or
to remove a paper jam.
Paper Output Tray
Holds printed sheets
after they are ejected
from the printer.
Paper Guide
Ensures that sheets from the paper stack in the
auto sheet feeder feed straight into the printer.
Always align this guide with the left edge of the
paper loaded in the auto sheet feeder.
Paper Rest
Raise to support the
paper, especially a
larger paper size.
Auto Sheet Feeder
Holds multiple sheets
of paper or other
media, which are
automatically fed into
the printer one sheet
at a time.
Paper Thic kness Lever
Adjusts the gap between the
print heads and the surface of
the paper you are printing on.
22Parts and Functions of the Printer
Rear View
Power Connector
Provides a connection point
for connecting the power cord
to the AC power outlet.
Printer Cable Connector
(USB Interface)
Provides a connection point
for connecting a USB interf ace
cable to the printer.
Printer Cable Connector
(Parallel Interface)
Provides a connection point
for connecting a parallel
interface cable to the printer.
23Parts and Functions of the Printer
Inside the Printer
Cartridge Holder
Holds the BJ cartridge:
• BC-33e Color BJ Cartridge (provided)
• BC-30e Black BJ Cartridge (optional)
• BC-34e Photo BJ Cartridge (optional)
• IS-32 Color Image Scanner Cartridge (optional)
Cartridge Lock Lever
Locks the BJ cartridge into
the cartridge holder.
24Parts and Functions of the Printer
Operation Panel
POWER button
Press to turn the printer
on and off.
RESUME button
After you have removed the cause of
a printer error, press the RESUME
button to resume printing.
POWER light
Lights to indicate the status of the printer:
OffPrinter power off.
On (green)Ready for operation.
Flashing (green)Standby status or print job in progress.
Flashing (orange)Printer error. Remove the cause of the error,
then press RESUME to continue printing.
Flashing (orange and green) Service error. Contact the Canon Customer
Care Center.
Getting Help From Canon
25Parts and Functions of the Printer
Operation Panel
Note
Hold down the RESUME button until the PO WER light starts to flash.Then,
release the button.The following operations are performed, depending on
how many times the light flashes.
• If you release the button after the light flashes once:
Print head cleaning is performed.
Cleaning the Print Head
• If you release the button after the light flashes twice:
A Nozzle Check Pattern is printed out.
Printing a Nozzle Check Pattern
• You can also perform these tasks from the printer driver.
Windows
Macintosh
Using Maintenance Functions
Printer Maintenance
26Parts and Functions of the Printer
Paper Handling
Paper and Other Print Media
Setting the Paper Thickness Lever
Printing Area
Notes on Handling Print Media
Printing on Special Media Types
Printing Photographs
Paper Handling
27
Paper and Other Print Media
Plain paper and Canon Specialty Papers are recommended for use with the printer. Refer
to any instructions provided with special media for details about handling and printing.
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■
Ordinary Paper
• Plain Paper
Provides standard print quality.
You can use standard photocopier paper if its weight is within the range of 17 to
28 lb (64 to 105 g/m
• Envelopes
You can use the standard US Commercial #10 and European DL sizes.
2
). (You can also use Canon Bubble Jet Paper.)
28Paper Handling
Paper and Other Print Media
■
Canon Specialty Papers
Canon offers a range of special paper and films for the reproduction of superb images in
vibrant colors.
• Artist Canvas
Use this textured cotton canvas to add an artistic touch to your images and
artwork. It is ideal for printing photos, illustrations, and artwork.
• Back Print Film
This white translucent film is ideal for displays that use backlighting to show a
printed image in the same way as slides and stained glass. The original image is
reversed (mirrored) when printed.
• Banner Paper
This banner paper allows you to print on up to six connected sheets of letter size
paper to create party or advertising banners. It is printable on either side.
• Brilliant White Paper
Canon’s unique paper formulation gives you a bright white printing surface that
produces incredibly brilliant colors and dark, crisp black text. This paper works
great for everyday use, as well as proposals, color presentations, color charts
and graphs, flyers, and newsletters. You can print on both sides of the sheet.
(In the printer driver, select Plain Paper for the Media Type when you load this
paper.)
29Paper Handling
Paper and Other Print Media
• Bubble Jet Paper (water resistant)
The Canon Bubble Jet Paper has been developed for high quality printing with
minimal or no smearing or running when in contact with water or damp surfaces,
making it a good choice for damp or rainy environments. The paper is specially
coated and printable on both sides. (In the printer driver, select Plain Paper for
the Media Type when you load this paper.)
• Glossy Photo Cards
This is a special 4.75 × 8.5 inch sheet made of the same stock as Glossy Photo
Paper. You can print borderless photos by printing the image so that it extends
beyond the perforations and then trim off the unwanted white margins. Use this
card when you want to print a full 4 × 6 inch photo.
• Glossy Photo Paper
This high quality glossy-coated, heavy-weight paper produces vibrant, lifelike
color images. With this paper, you can print photographic quality images.
• Greeting Cards
Get the most out of your card-making software with Canon Greeting Cards.
These cards give your unique, personalized cards the look and feel of
professional cards. You can create cards , in vitations, announcements , and more .
These cards come in quarter-fold size and half-fold size.
30Paper Handling
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