Canon PIXMA MG7520 User Manual

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MG7500 series

Online Manual

Read Me First

Useful Functions Available on the Machine

Overview of the Machine

Printing

Copying

Scanning

Troubleshooting

English

Contents

Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Notes on Operation Explanations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Useful Functions Available on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect Wirelessly with Ease in "Access Point Mode". . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Print Photos Easily Using My Image Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully. . . . . . . 29

Download a Variety of Content Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Print Items with Easy-PhotoPrint+ (Web Application). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Print/Scan by Placing a Smartphone over the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connection Methods Available on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connection without Using an Access Point (Windows XP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Notice for Web Service Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Use PIXMA Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using PIXMA Cloud Link from Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Before Using PIXMA Cloud Link from Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Preparing to Use PIXMA Cloud Link from Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Application Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using PIXMA Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cloud Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cloud Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer. . . . . . . . . . . . . . . . . . . . . . . . . 61

Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 63

Preparations Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Printing Your Printer registration ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Canon Inkjet Cloud Printing Center window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Adding a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Troubleshooting Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Preparations for Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Printing from AirPrint Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Checking Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Online Storage Integration Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

How to Use Print from E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Preparing to Use Print from E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Timezone List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions. . . . . . . . . . . . 120

Printing with Windows RT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Overview of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

About the Power Supply of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Turning the Machine On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Loading Paper / Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Paper Sources to Load Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Loading Small Size Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Loading Large Size Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Other Sizes than Letter, Legal, Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Sizes for Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Printable Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Cautions When Printing on a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Before Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

How to Detach / Attach the Disc Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

How to Load Originals for Each Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Originals You Can Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Before Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Removing the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Checking the Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Checking the Ink Status with the Touch Screen on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . 209

Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Cleaning the Print Head Deeply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Cleaning the Print Heads from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Use Your Computer to Print a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Aligning the Print Head Position from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Aligning the Print Head Position Manually from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 237

Cleaning the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Cleaning the Exterior of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Cleaning the Platen Glass and Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Cleaning the Inside of the Machine (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Cleaning the Pad in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Changing the Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Changing Machine Settings from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Reducing the Printer Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Changing the Machine Settings Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Changing the Machine Settings Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

PictBridge print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Home screen background color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Cassette settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

About ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

About Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Using the Machine with the Access Point Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Setting Up the Card Slot as the Memory Card Drive of the Computer. . . . . . . . . . . . . . . . . . . . . . . . . 286

Setting Up the Card Slot as the Memory Card Drive of the Computer. . . . . . . . . . . . . . . . . . . . . 287

Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Useful Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Default Values Set at Factory (Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Connecting the Machine to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . 292

When Detecting the Printers Have the Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN. . 294

Printing Out Network Setting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

About Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Changing and Confirming Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Canon IJ Network Tool Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Changing the WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Changing the WPA/WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Changing the Settings in the Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Changing the Settings in the Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Monitoring Wireless Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Initializing the Network Settings of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Viewing the Modified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Appendix for Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Using the Card Slot over a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

About Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Tips for Ensuring Optimal Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Useful Information about Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Key Points to Successful Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Be Sure to Check Paper Settings before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Be Sure to Set Cassette Paper Information after Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Canceling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Key to Enjoying Consistent Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Precautions for Safe Transport of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Legal Limitations on Use of Your Product and Use of Images. . . . . . . . . . . . . . . . . . . . . 341

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

About the Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Printing from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Printing with Application Software that You are Using (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . 349

Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 355

Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 356

Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Scaling the Printing to Fit the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

Displaying the Print Results before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

Adjusting Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Printing with ICC Profiles (Specifying an ICC Profile from the Application Software). . . . . . 385

Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver). . . . . . . . . . . . 387

Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Adjusting Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Color Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Opening the Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

Maintenance of this Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412

Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 419

Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

Printing Using the Operation Panel of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

Printing Photographs Saved on a Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

About Advanced photo Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

Printing Photo with Trimming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Setting Items for Photo Printing Using the Operation Panel of the Machine. . . . . . . . . . . . . . . . . 432

Using Useful Display Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Using the Slide Show Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Printing Photo While Viewing the Slide Show. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438

Printing Template Forms Such As Lined Paper or Graph Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Printing Documents (PDF File) Saved on a Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443

About Disc Label Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446

Copying the Label Side of Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447

Printing Photo from a Memory Card onto the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450

Printing with Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

Notice for Web Service Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454

Downloading and Printing Template Forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Printing from a Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . 457

About PictBridge (Wireless LAN) Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

Paper setting for Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Displaying the Preview Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469

Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470

Reducing or Enlarging a Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473

Two-Sided Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475

About Special Copy Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

Copying Thick Originals Such as Books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478

Copying without Borders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Copying Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480

Copying Two Pages to Fit onto a Single Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482

Copying Four Pages to Fit onto a Single Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488

Scanning from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

Scanning with IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490

What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491

Starting IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493

Easy Scanning with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494

Scanning Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495

Scanning Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496

Scanning with Favorite Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

Scanning Items Larger than the Platen (Image Stitch). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498

Scanning Multiple Items at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502

Saving after Checking Scan Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505

Sending Scanned Images via E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508

Extracting Text from Scanned Images (OCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511

IJ Scan Utility Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

IJ Scan Utility Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515

Settings Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517

Network Selection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563

Save Settings Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565

Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568

Scanning with Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572

Image Corrections and Color Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 573

General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577

Updating the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 578

Obtaining the Latest Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 579

Before Installing the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580

Installing the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581

Useful Information on Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582

Adjusting Cropping Frames in the Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583

Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584

Data Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586

Placing Items (When Scanning from a Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587

Scanning from the Operation Panel of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589

Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine. . . . . . . . . . . 590

Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine. . . . . . . . . . . . . . . . 594

Setting Items for Scanning Using the Operation Panel of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . 597

Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599

Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility. . . . . . . . . . . . . 601

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604

Problems with Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605

Problems with the Machine While Using with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606

The Machine Stopped Working Suddenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607

Printing Speed Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610

Cannot Use the Card Slot via Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611

Cannot Use the Card Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612

Cannot Use the Machine on Replacing an Access Point or Changing Its settings. . . . . . . . . . . . 613

Cannot Detect a Machine on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614

Cannot Detect the Machine When Setting up Network Communication. . . . . . . . . . . . . . . . . . . . 615

Cannot Detect the Machine during Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . 616

Cannot Detect the Machine during Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . 617

Cannot Detect the Machine during Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . 618

Cannot Detect the Machine during Wireless LAN Setup: Check 4. . . . . . . . . . . . . . . . . . . . 619

Cannot Detect the Machine during Wireless LAN Setup: Check 5. . . . . . . . . . . . . . . . . . . . 620

Cannot Detect the Machine during Wireless LAN Setup: Check 6. . . . . . . . . . . . . . . . . . . . 621

Cannot Detect the Machine during Wired LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . 622

Cannot Detect the Machine during Wired LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . 623

Cannot Detect the Machine during Wired LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . 624

Cannot Detect the Machine during Wired LAN Setup: Check 4. . . . . . . . . . . . . . . . . . . . . . 625

Cannot Detect the Machine during Wired LAN Setup: Check 5. . . . . . . . . . . . . . . . . . . . . . 626

Cannot Detect the Machine during Wired LAN Setup: Check 6. . . . . . . . . . . . . . . . . . . . . . 627

The Machine Cannot Be Detected in the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628

The Machine Cannot Be Detected in the Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630

Other Problems with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631

Forgot an Access Point Name, SSID, or a Network Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632

The Message Is Displayed on the Computer Screen During Setup. . . . . . . . . . . . . . . . . . . . . . . 634

The Administrator Password Set to the Machine Was Forgotten. . . . . . . . . . . . . . . . . . . . . . . . . 635

Checking Information about the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636

How to Restore the Machine's Network Settings to Factory Default. . . . . . . . . . . . . . . . . . . . . . . 638

Problems with Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639

Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 640

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642

Paper Does Not Feed Properly/"No Paper" Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 643

Cannot Print on the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645

Cannot Print Properly with Automatic Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 647

Copying/Printing Stops Before It Is Completed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648

Problems with Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649

Print Results Not Satisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650

Cannot Print to End of Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652

No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks. . . . . . . . . . . . . . . . . . . 653

Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 656

Printed Paper Curls or Has Ink Blots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657

Paper Is Smudged/Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 658

Back of the Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661

Vertical Lines Are Printed on the Sides of the Printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662

Colors Are Uneven or Streaked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663

Ink Is Not Ejected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665

Problems with Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666

Problems with Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667

Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 668

Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669

Error Message Appears and the Scanner Driver Screen Does Not Appear. . . . . . . . . . . . . . . . . 670

Cannot Scan Multiple Items at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671

Cannot Scan Properly with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672

Slow Scanning Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673

"There is not enough memory." Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674

Computer Stops Operating during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675

Scanned Image Does Not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676

Scan Results Not Satisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677

Scan Quality (Image Displayed on the Monitor) Is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678

Scanned Image Is Surrounded by Extra White Areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679

Cannot Scan at the Correct Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 680

Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation

Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 681

Item Is Placed Correctly, but the Scanned Image Is Slanted. . . . . . . . . . . . . . . . . . . . . . . . . . . . 682

Scanned Image Is Enlarged (Reduced) on the Computer Monitor. . . . . . . . . . . . . . . . . . . . . . . . 683

Problems with the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 684

The Machine Cannot Be Powered On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 685

The Machine Turns Off Unintentionally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686

Cannot Connect to Computer with a USB Cable Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687

Cannot Communicate with the Machine with USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688

The Display on the Touch Screen Cannot Be Seen At All. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689

An Unintended Language Is Displayed on the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690

Cannot Remove a Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691

Print Head Holder Does Not Move to the Position for Replacing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 692

If the Output Tray Extension Comes Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693

Cannot Print/Scan from NFC Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694

Problems with Installation/Downloading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695

Cannot Install the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696

Uninstalling IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697

About Errors/Messages Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698

If an Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699

A Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700

Error Message Appears on a PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . . . . . . . 704

If You Cannot Resolve the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 706

Support Code List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707

Support Code List (When Paper Is Jammed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 710

1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711

1311. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714

1312. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717

1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719

1315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 722

1316. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725

Paper Is Jammed inside the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 728

In Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731

1001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732

1002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733

1007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734

1008. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 736

1250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737

1253. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738

1254. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739

1255. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740

1256. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741

1257. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742

1310. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744

1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745

1405. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 746

1410. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747

1411. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 748

1412. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 749

1413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 750

1414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 751

1415. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 752

1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 753

1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 754

1680. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 755

1681. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 756

1683. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757

1684. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758

1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 759

1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760

1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761

1710. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 762

1711. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 763

1830. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764

1850. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 765

1851. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 766

1855. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767

1856. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 768

1857. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 769

1858. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770

1872. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 771

1873. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 772

2111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773

2112. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 776

2121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 779

2122. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 780

2500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781

2700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 782

4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 783

4101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 784

4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785

5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787

5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 788

5101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790

5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791

5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792

5B01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 793

5B10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794

5B11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795

5C00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 796

5C20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 797

6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798

6001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799

6003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800

6500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801

6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802

6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 803

6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 804

6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805

6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 806

6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807

6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808

6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 809

6920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810

6921. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811

6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812

6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813

6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814

6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815

6934. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 816

6935. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817

6936. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818

6937. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819

6938. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820

6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821

6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 822

6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823

6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824

6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825

6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 826

6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827

6950. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828

6B20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 829

B202. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830

B203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831

B204. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832

C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833

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• The displayed screen may vary.

• When searching from this page or the "Home" page without entering your product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to narrow down the search results, add your product's model name or your application's name to the keywords.

• Searching for Functions

Enter your product's model name and a keyword for the function you want to learn about

Example: When you want to learn how to load paper Enter "(your product's model name) load paper" in the search window and perform a search

• Troubleshooting Errors

Enter your product's model name and a support code

Example: When the following error screen appears Enter "(your product's model name) 1000" in the search window and perform a search

Note

• The displayed screen varies depending on your product.

• Searching for Application Functions

Enter your application's name and a keyword for the function you want to learn about

Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search

• Searching for Reference Pages

Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.

Example: When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a search

Notes on Operation Explanations

In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.

Useful Functions Available on the Machine

Connect Wirelessly with Ease in "Access Point Mode"

Print Photos Easily Using My Image Garden

Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully

Download a Variety of Content Materials

Print Items with Easy-PhotoPrint+ (Web Application)

Print/Scan by Placing a Smartphone over the Machine

Connection Methods Available on the Machine

Notice for Web Service Printing

Use PIXMA Cloud Link

Printing with Google Cloud Print

Printing from AirPrint Compliant Device

Checking Printer Information

Online Storage Integration Function

How to Use Print from E-mail

Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions

Printing with Windows RT

Connect Wirelessly with Ease in "Access Point Mode"

The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly.

When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance.

Using the Machine with the Access Point Mode

Print Photos Easily Using My Image Garden

Organize Images Easily

In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target photos easily when you search for them later on.

Display Recommended Items in Slide Shows

Based on the information registered to photos, Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards. The created items appear in slide shows.

If there is an item you like, you can easily print it in just two steps.

1. In Image Display of Quick Menu, select the item you want to print.

2. Print the item with My Image Garden.

Place Photos Automatically

Delightful items are created easily as the selected photos are placed automatically according to the theme.

Other Various Functions

My Image Garden has many other useful functions.

Refer to "What You Can Do with My Image Garden" for details.

Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and

Beautifully

Print without a Computer

You can enjoy disc label printing easily even without using a computer.

Refer to "About Disc Label Printing" for details.

Create Items with Applications and Print Them

Use My Image Garden to combine your favorite photos with preset themes to create and print personalized disc labels.

Refer to "Printing Disc Labels (CD/DVD/BD)" for details.

Download a Variety of Content Materials

CREATIVE PARK

A "printing materials site" where you can download all the printing materials for free. Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided. It is easily accessible from Quick Menu.

CREATIVE PARK PREMIUM

A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.

Note

• The designs of PREMIUM Contents provided in this page are subject to change without prior notice.

Print Items with Easy-PhotoPrint+ (Web Application)

You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet.

By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.

Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.

Refer to "Easy-PhotoPrint+ Guide" for details.

Print/Scan by Placing a Smartphone over the Machine

The machine supports NFC (Near Field Communication), a short-range wireless communication technology.

By placing an NFC-enabled Android smartphone over the NFC mark on the operation panel of the machine, you can print photos and documents saved on the smartphone or scan items placed on the platen of the machine.

Before Using the NFC Function on the Machine

Download and install "PIXMA Printing Solutions".

Download free from Google Play.

Important

• May not be available depending on your country or region.

• The application can be downloaded for free; however, Internet connection fees apply.

Printing with the NFC Function

Start "PIXMA Printing Solutions".

2. Select Photo Print or Document Print.

3. Select the photo or document you want to print, then set the paper size, etc. as needed.

4. Place the smartphone over the machine.

Printing starts.

Important

• If printing does not start, change the position over which to place the smartphone.

Scanning with the NFC Function

1. Place the item on the platen of the machine.

2. Start "PIXMA Printing Solutions".

3. Select Scan, then set the item size, etc. as needed.

4. Place the smartphone over the machine.

Scanning starts.

Important

• If scanning does not start, change the position over which to place the smartphone.

Troubleshooting

Cannot Print/Scan from an NFC-enabled Device

Connection Methods Available on the Machine

The following connection methods are available on the machine.

Wireless Connection

With an access point

Without an access point

Wired Connection

USB Connection

Wireless Connection

There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point. The two connection methods cannot be used at the same time.

If you have an access point (or wireless network router), it is recommended that you use the method described in Connection Using an Access Point.

When connecting another device while a device is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled.

Connection Using an Access Point

Connect the printer and a device using an access point.

• Connection methods vary depending on the access point type.

• You can change network settings such as the SSID and security protocol on the printer.

•

• When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point.

Connection without Using an Access Point

• Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function.

• When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.

• If you connect a device connected to the Internet via an access point to the printer that is in access point mode, the connection between the device and access point will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. Transmission fees for connecting to the Internet using a mobile data connection apply.

• In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.

• Network settings such as the SSID and security protocol can be changed on the printer.

When Using Windows XP:

Connection without Using an Access Point (Windows XP)

Restrictions

(Appears in a new window)

Wired Connection

Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable.

USB Connection

Connect the printer and a computer with a USB cable. Prepare a USB cable.

Connection without Using an Access Point (Windows XP)

Restrictions

(Appears in a new window)

If the HOME button (A) on the printer is lit, touch the HOME button.

Flick the screen left or right, then tap the Setup.

Flick the screen up or down, then tap Device settings.

4. Tap LAN settings.

5. Tap Change LAN.

6. Tap Access point mode active.

Check the SSID displayed in the printer screen.

Tap Details, check the Password (network key), then tap OK.

You will use the SSID and Password (network key) in the subsequent steps.

9. Tap OK.

10. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks.

11. Select the network name (SSID) you want to use, then click Connect.

12.

Enter the Password (Network key), then click Connect.

13.

When connection is complete, click Back until the screen below appears. Proceed with the setup.

Restrictions

When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled.

Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.

Connection Using an Access Point

• Make sure that a device and an access point (or wireless network router) are connected. For details on how to check the settings, refer to the manual supplied with the access point or contact its manufacturer. As for a device already connected to the printer without using an access point, reconnect it via an access point.

• The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to the manual of your network device or contact its manufacturer.

• Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.

• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11n only." The connection between your device and the access point will be temporarily disabled while changing the setting. Do not operate the screen of this guide until the setup is complete.

• For office use, consult your network administrator.

• Take added care when connecting to a network that is not protected with security measures, as there is a risk of disclosing data such as your personal information to a third party.

Connection without Using an Access Point

Important

• If you connect a device connected to the Internet via an access point to the printer that is in access point mode, the connection between the device and access point will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. When you connect to the Internet using a mobile data connection, charges may apply depending on your contract.

• When you connect a device and the printer in access point mode, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another access point.

• You cannot connect to an access point and the printer that is in access point mode at the same time. If you have an access point, it is recommended that you use the access point to connect to the printer.

• To prevent automatic connection to the printer that is in access point mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on how to change the settings of a device, refer to the manual supplied with the device or contact its manufacturer.

• When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.

• Devices connected to the printer in access point mode cannot communicate with each other.

• Firmware updates for the printer are not available while using the access point mode.

• When a device has been connected to the printer without using an access point and you want to set it up again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen.

Connection Using a Wired Network

• This printer cannot be used over wireless and wired connections at the same time.

• When using a router, connect the printer and a device to the LAN side (same network segment).

Notice for Web Service Printing

When Using Web Service

• Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials.

• Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.

• In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.

• User registration is necessary before using the photo sharing site. When you use the photo sharing site, observe the conditions of use of the site and use the service within your own responsibility.

• All or part of the web service may not be available depending on the country or region you live in.

• Depending on your network environment, some functions on web service are not available. Even if they are available, it may take a while to print or display the contents, or communication may be interrupted while operation is in progress.

• When you use web service, your machine's name, information of your region or country, your selected language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our server. Canon is unable to identify specific customers using this information.

• Your login name and password for the photo sharing site are saved in the machine's memory (not encrypted). If you hand over the machine to anyone or dispose of it, delete your login name and password from the machine's memory in advance.

• The account information will be sent to Canon Inc. server (located in Japan), then forwarded to the service provider's server.

• Canon handles your account information as follows:

◦ Your account information will be used in personal identification process of the selected service. ◦ Canon will not provide your account information to any third party without your consent, except for

sending to the service provider or providing based on laws and regulations.

◦ After the conclusion of non-disclosure agreement, Canon may deposit your account information to

the contractor to achieve the purpose of use. ◦ Canon endeavors to secure the safety of your account information. ◦ It is at your option to enter and send your account information. However, the service that requires

to enter your account information is not available unless you enter and send it. ◦ Your account information does not remain in Canon Inc. server. At the latest, it will be deleted

when you have disconnected your printer from LAN. ◦ For details, contact a Canon-authorized sales representative in the country or region you live in.

Copyrights and Rights of Publicity

When printing from the photo sharing site:

• Observe the conditions of use of the photo sharing site when you use photos on the site.

• It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright. Additionally, reproducing or editing photographs of people may infringe on Rights of Publicity.

When printing downloaded template forms:

1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.

Except as otherwise permitted (please see "2" below), copying, modifying or distributing all or a portion of any of the materials contained on the web template printing service without prior consent of the respective rights (Rights of Publicity and Copyright) holder is strictly prohibited.

2. All of the materials provided on the web template printing service can be freely used for personal and non-commercial purposes.

Use PIXMA Cloud Link

By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:

• Print images from a photo-sharing service

• Print documents from a data management service

• Save scanned images to a data management service.

• Use Twitter to report the printer status, such as no paper or low ink levels.

In addition, you can use various functions by adding and registering apps that are linked with various cloud services.

Using PIXMA Cloud Link from Your Printer Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer

Important

• In certain countries, PIXMA Cloud Link may not be available or the available apps may be different.

• Some apps require that you have an account before you use those apps. For such apps, please set up an account beforehand.

• To find out which models support PIXMA Cloud Link check the Canon homepage.

• The screen display may change without prior notice.

Using PIXMA Cloud Link from Your Printer

Before Using PIXMA Cloud Link from Your Printer

Preparing to Use PIXMA Cloud Link from Your Printer

Using PIXMA Cloud Link

Cloud Troubleshooting

Before Using PIXMA Cloud Link from Your Printer

First, check the following content:

• Precautions

If you plan to use the web service to print documents, be sure to check these precautions beforehand.

• Network environment

The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up. For information on the LAN and Internet settings, see the manual of your network devices or contact the manufacturer.

Important

• The user will bear the cost of Internet access.

Preparing to Use PIXMA Cloud Link from Your Printer

This software is based in part on the work of the Independent JPEG Group.

THE BASIC LIBRARY FUNCTIONS Written by: Philip Hazel Email local part: ph10 Email domain: cam.ac.uk University of Cambridge Computing Service, Cambridge, England. Copyright (c) 1997-2008 University of Cambridge All rights reserved.

THE "BSD" LICENCE Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University of Cambridge nor the name of Google Inc. nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Preparing to Use PIXMA Cloud Link from Your Printer

Follow the steps described below to register the printer information to the cloud service server.

1. Check that the printer is connected to the Internet

2. From the printer home screen, select Cloud

When the registration completed screen appears, select OK

On the confirmation screen, select Next

In the License agreement and Privacy statement windows, read the statements, and then select Agree if you agree

Note

If you select Disagree, a confirmation screen of canceling the user information registration

• appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. Even if you select Disagree, you can still use this service by selecting Agree from the registration screen later. You can print the displayed information by pressing the Start button.

•

On the Time zone screen, select the time closest to your region, and then select Next

In the time zones list, select the region closest to you

For some regions, a screen for applying the daylight saving time setting may appear.

8. When a message appears notifying that the app is now available, select Open list

The registration of printer information is completed, and a list of apps is displayed. See here for the description of the apps list screen.

After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.

Using PIXMA Cloud Link

Application Management

This section explains how to add, delete, and sort apps.

Add apps

You can add your favorite apps to the printer. Follow the steps described below to add apps.

From the printer home screen, select Cloud

On the cloud's Main screen, select Add/delete

Select Register apps

From the list, select the category of the app

5. From the displayed apps list, select the app that you want to register

Note

Description of displayed icons

•

: Can be used with genuine Canon ink.

Select Register

The registration is completed and the app is added to the apps list.

To register another app, repeat the procedure from step 5. To end the app registration, select Back and return to the cloud's Main screen.

Important

• Some apps may require a linked app account before you can use the app. If this is the case, set up an account beforehand.

Delete apps

You can delete unnecessary apps from the apps list. Follow the steps described below to delete apps.

1. From the printer home screen, select Cloud

2. On the cloud's Main screen, select Add/delete

3. Select Delete registered apps

From the apps list, select the app that you want to delete

Note

• Description of displayed icons

: Cannot be used because it is not yet released, not available in your region, or does not

support your model.

: Can be used with genuine Canon ink.

Select Delete

When the deletion is finished, the app will be deleted from the apps list on the main screen.

To delete another app, repeat the procedure from step 4. To end the app deletion, select Back and return to the cloud's Main screen.

Sort apps

You can sort apps displayed on the apps list. Follow the steps described below to sort apps.

1. From the printer home screen, select Cloud

2. On the cloud's Main screen, select Add/delete

Select Sort

On the apps list, select the app that you want to sort

Note

• Description of displayed icons

: Cannot be used because it is not yet released, not available in your region, or does not

support your model.

: Can be used with genuine Canon ink.

5. Use / buttons to move the app

6. Select Done

Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.

Using PIXMA Cloud Link

This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.

Important

• The available functions differ depending on the app.

• The printing procedure differs depending on the app.

• You need to get the account and register photo and other data beforehand.

• The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app.

• Before you print, check that printer is on and is connected to the network. Then start.

Note

• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.

On the Main screen, select the app to be used

Enter the information according to the instructions on the authentication screen, and then select Log in

Important

• Some apps may not be fully displayed in the display area. If this is the case, scroll up, down, right, and left to change the display area.

: Visible area

•

The Login screen may vary between apps.

•

After logging in, you may be asked from an external service to agree to use their app. Agree if you are using the app.

3. In the displayed album list, select the album of your choice

In the displayed image list, select the image that you want to print, and then select Next

Make the necessary print settings, and then select Color

A message that indicates the completion of issuing print job appears, and printing starts.

To continue printing, select Continue, and perform the operation from Step 3.

To end the printing, select Apps. The screen returns to the apps list screen.

Important

• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.

• With premium apps that limit the number of print jobs, print jobs that cannot be printed due to expiration and other reasons are also included in the print count.

Note

• To leave a usage history of this service, from the Home window on the operation panel, select

Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save.

Cloud Troubleshooting

Cloud Windows

This section describes the Main screen of Cloud and the services available on the Main screen.

About the Main screen

When using the Cloud function, follow the steps described below first and display the Main screen.

When you select Cloud from the printer home screen, the cloud's Main screen appears.

You can use areas shown below to perform various functions, including printing photos and documents, and adding, starting, and managing apps.

(1) Display area (2) Add/delete button (3) Manage button

Important

• Some apps may require you to have an account before using the app. If this is the case, get the account beforehand.

• After selecting the app, some apps may not be fully displayed in the display area. If this is the case, scroll up, down, right, and left to change the display area.

: Visible area

• The app is not displayed if it is not yet released, or if the language not available in your region is selected in the display language setting.

(1) Display area

The display changes based on the menu you select.

Immediately after the cloud's Main screen appears, a list of the registered apps appears. To start an app, select the app that you want to use on the list.

Note

• Description of displayed icons

: Cannot be used because it is not yet released, not available in your region, or does not support

your model.

: Can be used with genuine Canon ink.

(2) Add/delete button

Use this button to add, delete, and sort apps.

Select this to add your favorite apps.

See here for details on how to add apps

Delete apps

Select this to delete registered apps.

See here for details on how to delete apps

Sort

Select this to sort the apps list.

See here for details on how to sort the apps list

(3) Manage button

Use this button to manage jobs, log out of an app, show the license agreement and privacy statement, and set the time zone.

Manage jobs

From the Status list window, you can check the status of a job.

Settings

Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting.

Important

• If you cannot find your region on the list, select the one closest to your region.

Legal information

This shows the License agreement and Privacy statement. Press the Start button to print the displayed information.

Log out of all apps

You can log out at the same time from all apps that you are logged into.

Note

• Some apps may not allow you to log out when you are logged on. If you want to log in with a different account, you need to use this function to log out first.

• Once you log out, you need to log in again. You may lose the settings with some apps.

Cloud Troubleshooting

If you cannot print

Check the following if you cannot print.

• Check that the printer is connected to the Internet.

• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.

• Check that no error message is displayed on the printer's LCD monitor. If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.

Note

• With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing.

• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled. If this happens, check the printer power and the Internet connection, and then re-submit the print job.

Using PIXMA Cloud Link from Your Smartphone, Tablet, or

Computer

Before Using Canon Inkjet Cloud Printing Center

Preparations Before Using Canon Inkjet Cloud Printing Center

Using Canon Inkjet Cloud Printing Center

Adding a Printer

Troubleshooting Canon Inkjet Cloud Printing Center

Before Using Canon Inkjet Cloud Printing Center

Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.

First, check the following content:

• Precautions

If you plan to use the web service to print documents, be sure to check these precautions beforehand.

• Printer specification

Check that Canon Inkjet Cloud Printing Center supports the printer.

• Network environment

The printer must be connected to a LAN and to the Internet.

Important

• The user will bear the cost of Internet access.

• Operating requirements

For computers, smartphones, and tablet devices, see "Requirements for Canon Inkjet Cloud Printing

Center operation".

Important

• This service may not be available in certain countries or regions. Also even if the service is available, there are apps that cannot be used in certain regions.

Preparations Before Using Canon Inkjet Cloud Printing Center

Requirements for Canon Inkjet Cloud Printing Center operation

Computer

CPU x86 or x64 1.6 GHz or higher

RAM 2 GB or higher

Monitor display

Windows XP SP3 or later

Windows Vista SP1 or later

Windows 7

Windows 8

Windows 8.1

Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher

OS Browser

Internet Explorer 8* Mozilla Firefox Google Chrome

Internet Explorer 8*, 9 Mozilla Firefox Google Chrome

Internet Explorer 8*, 9, 10 Mozilla Firefox Google Chrome

Internet Explorer 10 Mozilla Firefox Google Chrome

Internet Explorer 11 Mozilla Firefox Google Chrome

Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7

* When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.

Smartphone or tablet

OS Browser Resolution

iOS 5.1 or later

OS standard browser

Android 2.3.3 or later 480 x 800 (HVGA) or higher

*Android3.x is not supported.

Important

• On the browser you are using, enable JavaScript and cookies.

• If you use the zoom function or change the font size on your browser, the web pages may not display correctly.

• If you use the translation function of Google Chrome, the web pages may not display correctly.

• If you use a proxy server outside of your country, the service may not be able to determine the correct region.

320 x 480 (HVGA) or higher

• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.

Preparations Before Using Canon Inkjet Cloud Printing Center

To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information.

Print registration information from the printer

From the home window, select Setup -> Web service setup -> Web

service connection setup -> IJ Cloud Printing Center setup -> Register with this

service

In the registration confirmation window, Select Yes

In the print settings, select the display language

4. Follow the instructions displayed in the window, and print the URL of the authentication site and the Printer registration ID

Set A4 size or Letter size plain paper and select OK. The authentication URL and Printer registration ID are printed.

Note

• You will use this printed page in the next step.

Important

• The operation to complete the registration should be done within 60 minutes.

Access the URL on the printed page, and then enter the e-mail address and

other necessary information

Important

• Do not use the Back button of the web browser while an operation is processing. The screen may not

transition properly.

Use the web browser on your PC, smartphone, tablet, or other devices to access the authentication URL

On the Login screen, select Create new account

Enter the E-mail address and Printer registration ID of the printer's owner, and then

3. select OK

The registration page URL is sent to the e-mail address entered.

Important

• There are character restrictions for the e-mail address, as shown below.

• You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!#$%&'*+/=?^_{}|~.-@).

• Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.

• If you registered a different e-mail address by mistake, you can cancel the registration by going to the printer's Home screen and selecting Setup (or by pressing the Setup button on the operation panel) -> Web service setup -> Connection setup -> IJ Cloud Printing Center setup (IJCloudPrintingCtr) -> Delete from this service.

• You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change the setting to allow receiving e-mails from "noreply@mail.cs.c-ij.com". There will be no error display even if you could not receive the e-mail because of the spam filter setting or if you entered an incorrect e-mail address.

Access the URL in the e-mail, register the information, and complete the

user registration

1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL

2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree

In the user information entry screen, enter your Password, and select Next

Enter your password for logging in to the Canon Inkjet Cloud Printing Center.

Important

• There are character restrictions for the Password, as shown below.

• The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive)

Enter the User name

Enter the name that identifies the user.

Important

•

The User name entry field has the following character restrictions:

• The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive)

5. Specify the Time zone setting, and select Next

Select your region on the list. If you cannot find your region on the list, select the one closest to your region.

Apply daylight saving time

This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time.

Enter the Security code and select Done

Enter the code for authenticating the user.

Important

• The Security code entry field has the following character restrictions:

•

Single-byte numbers

The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed.

Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center.

Using Canon Inkjet Cloud Printing Center

Printing Your Printer registration ID

To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID.

From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID. The procedure is as follows:

Check that the printer is connected to the Internet

Important

To use this function, you must connect this printer to the Internet.

•

From the home window, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Register with this service

In the registration confirmation window, Select Yes

In the print settings, select the display language

5. Follow the instructions displayed in the window, and print the URL of the authentication site and your Printer registration ID

When you set A4 size or Letter size plain paper and select OK, the authentication site URL and your

Printer registration ID are printed.

Important

• The operation to complete the registration should be done within 60 minutes.

Canon Inkjet Cloud Printing Center window

This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer.

Description of the Login screen Description of the Main screen

Description of the Login screen

This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.

Important

• You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.

• You remain logged in for an hour after the last access.

Language

Select the language you will be using.

E-mail address

Enter the e-mail address that you entered in the user registration.

Important

• The e-mail address is case-sensitive. Make sure the case is correct.

Password

Enter the password that you entered in the user registration.

Keep login info

When you select the check box, the login screen is skipped for 14 days since the last day that the service screen was accessed.

Reset password from here

Select this if you forgot the password. Reset your password by following the instructions on the screen.

Create new account

A new registration will be added to the Canon Inkjet Cloud Printing Center. For a new registration, you need the Printer registration ID.

System requirements

This displays the system requirements for the Canon Inkjet Cloud Printing Center.

Help/legal notices (smartphone and tablet devices only)

The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed.

Software license info

The licensing information of Canon Inkjet Cloud Printing Center is displayed.

About this service

This displays the descriptions of this service.

Description of the Main screen

When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears.

With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator. Standard user can only use the functions marked by an asterisk (*).

You can use areas shown below to start*, add, and manage apps. If you are using a smartphone or a tablet, you can also print photos and documents.

If you are using a smartphone or tablet If you are using a PC

If you are using a smartphone or tablet

(1) Left context menu

(2) Printer name area (3) Right context menu (4) Display area (5) Menu area

(1) Left context menu

When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears.

Mng. printer screen (Select printer screen)

From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add

printers, and copy apps.

• Check the printer information*

The registered printer name is displayed.

indicates the currently selected printer.

indicates that an error occurred on the printer.

• Display update date/time of the printer information*

This displays the date and time the printer information was last updated.

refreshes the information.

• Copy apps

Select this to copy apps added in the selected printer to another printer.

When you select , the screen shown below appears.

Set the Destination printer and the Source printer. Then select OK.

• Change the printer name

When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.

Note

• The printer name entry has the following character limitation:

• Up to 128 characters

• Delete printers

When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer.

• Add printers

Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.

Note

• Up to 16 printers are guaranteed to operate for each e-mail address.

Manage users screen

From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings.

• User deletion

Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user

information screen.

• Adding a user

Select Add user. The user registration screen appears.

• Changing Administrator and Standard user settings

You can change the privileges of the Administrator and Standard users.

(2) Printer name area

The registered name of the printer selected is displayed.

The Administrator can change the printer name.

(3) Right context menu

When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area.

The symbol indicates that there is a new unread notice.

• Sort

This displays the screen to sort registered apps.

You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order.

• Latest notices*

This displays the latest notices. The symbol indicates that there is a new unread notice.

• User information*

This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings.

• Help/legal notices*

The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed.

• Log out*

This opens the Log out screen of the Canon Inkjet Cloud Printing Center.

(4) Display area

The display changes based on the menu you select.

(5) Menu area

The following 4 menu buttons are displayed:

• Apps*

This displays the list of registered apps in the Display area.

• Config

This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps.

The Registered screen lists registered apps. You can check the information of these apps or deregister them.

On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.

◦ When you select , the details of the app are displayed.

When you select / , you can choose to register or unregister the app.

Note

• Description of displayed icons

: Cannot be used because it is not yet released, not available in your region, or does

not support your model.

: Can be used with genuine Canon ink.

• Properties*

This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.

Important

• The Properties displayed may differ from the actual status at the display time, depending on the printer status.

• Manage jobs*

This screen displays the print status and the print history. You can check the print status by looking at Status list, and the print history by looking at History. You can also cancel print jobs and delete history information. To cancel or delete a job, select that job and then select Cancel or Delete.

If you are using a PC

(1) Mng. printer (Select printer) button (2) Manage users button (3) Printer name area (4) Menu area

(5) Notices area (6) Information area (7) Global navigation area (8) Display area

(1) Mng. printer (Select printer) button

When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears.

From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add

printers, and copy apps.

• Check the printer information*

The registered printer name is displayed.

indicates the currently selected printer.

indicates that an error occurred on the printer.

• Display update date/time of the printer information*

This displays the date and time the printer information was last updated.

refreshes the information.

• Change the printer name

When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.

Note

• The printer name entry has the following character limitation:

• Up to 128 characters

• Delete printers

When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer.

• Add printers

Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.

Note

• Up to 16 printers are guaranteed to operate for each e-mail address.

• Copy apps

Select this to copy apps added in the selected printer to another printer.

When you select , the screen shown below appears.

Set the Destination printer and the Source printer. Then select OK.

(2) Manage users button

When you select the Manage users button, the Manage users screen appears.

From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings.

• User deletion

Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user

information screen.

• Adding a user

Select Add user. The user registration screen appears.

• Changing Administrator and Standard user settings

You can change the privileges of the Administrator and Standard users.

(3) Printer name area

The registered name of the printer selected is displayed.

The Administrator can use the Mng. printer functions to change the printer name.

(4) Menu area

The following 4 menu buttons are displayed:

• Sort (Apps)

This displays the list of registered apps in the Display area. Drag the app to change the order.

When you finish sorting, press the Set sort order button and confirm the order.

• Config

This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps.

The Registered screen lists registered apps. You can check the information of these apps or deregister them.

On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.

◦ When you select , the details of the app are displayed.

When you select / , you can choose to register or unregister the app.

Note

• Description of displayed icons

: Cannot be used because it is not yet released, not available in your region, or does

not support your model.

: Can be used with genuine Canon ink.

• Properties*

Important

• The Properties displayed may differ from the actual status at the display time, depending on the printer status.

• Manage jobs*

(5) Notices area

This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items.

(6) Information area

This display other information, including the privacy statement and other companies' licensing information.

(7) Global navigation area

The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings.

(8) Display area

The display changes based on the menu you select.

Using Canon Inkjet Cloud Printing Center

When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service.

1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)

On the Login screen, enter the E-mail address and Password, and then select Log in

Important

The e-mail address and password are case-sensitive. Make sure the case is correct.

•

E-mail address

Enter the e-mail address that you entered in the user registration.

Password

Enter the password that you entered in the user registration.

Keep login info

When you select the check box, the login screen is skipped for 14 days since the last day that the service screen was accessed.

Important

• If you fail to log in five straight times, you will not be able to login again for an hour.

• You remain logged in for an hour after the last access.

• The service may not function properly if you log in from multiple devices at the same time.

After logging in, you can use useful services such as adding/managing apps that work in conjunction with this product's cloud functionality and checking the ink status.

For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window".

Printing procedure

This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.

Important

• The available functions differ depending on the app.

• The printing procedure differs depending on the app.

• You need to get the account and register photo and other data beforehand.

• The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app.

• Before you print, check that printer is on and is connected to the network. Then start.

• This is available if you are using a smartphone or tablet.

Note

• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.

On the Main screen, select the app to be used

Enter the information according to the instructions on the authentication screen, and then select Log in

In the displayed album list, select the album of your choice

In the displayed image list, select the image that you want to print, and then select Next

5. Make the necessary print settings, and then select Print

A print job completion message appears, and printing starts

To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen.

Important

• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.

• With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.

Adding a Printer

With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.

The procedure for adding a printer is as follows:

1. Print the registration information from the printer to be added

From the browser on your smartphone, tablet, or computer, access the authentication site

2. URL

Select Add printer

4. When the confirmation message is displayed, select OK

5. Enter your Printer registration ID, and select OK

Note

• When you access the service from Remote UI, the Printer registration ID is entered automatically.

Enter the Password for the account you obtained beforehand, and select OK

Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen.

Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased. If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an app, the app will not be displayed in the apps list but will continue to be registered. If you switch back to the target language of the app, it will be displayed in the apps list and you will be able to start, register, or unregister the app.

If the information is not updated when you press the Update button

Because the Properties screen requires network connection with this product, the information may not be reflected immediately. Please wait awhile, and then try updating the information again. If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.

On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning.

Printing starts on its own even if you do not do anything

A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.

If you are unable to log in correctly even after entering the correct

password in iOS or Mac

If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.

Printing with Google Cloud Print

The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.).

By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print.

Preparations for Printing with Google Cloud Print

Printing from Computer or Smartphone with Google Cloud Print

Important

• LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print. Internet connection fees apply.

• This function may not be available depending on the country or region you live in.

Preparations for Printing with Google Cloud Print

To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance.

Getting Google Account

If you already have Google account, register the printer.

Registering the Printer with Google Cloud Print

Getting Google Account

First, get your Google account in order to register the printer with Google Cloud Print.

Access to Google Cloud Print with the web browser on the computer or the mobile device, then register the required information.

* The screen above may change without prior notice.

Registering the Printer with Google Cloud Print

The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering. Because the authentication URL is printed from printer when the authentication process is performed, prepare A4 or Letter-sized plain paper.

Important

• LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print. Internet connection fees apply.

• If the printer's owner changes, delete the printer from Google Cloud Print.

1. Make sure that the printer is turned on

2. From the Home screen, select Setup

3. Select Web service setup -> Connection setup -> Google Cloud Print setup ->

Note

• If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed.

When the confirmation screen to register the printer is displayed, select Yes

Select a display language on the print setting screen of Google Cloud Print

The confirmation message to print the authentication URL is displayed.

Load A4 or Letter-sized plain paper, then select OK

The authentication URL is printed.

Ensure that the authentication URL is printed, select Yes

Perform the authentication process using the web browser on the computer or the mobile device

Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions.

Note

• Perform the authentication process with your Google account which you have gotten in advance.

When the message that the registration is complete is displayed on the LCD of the printer, select OK

When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print. When authentication process is not complete properly and the error message is displayed, select OK. When the confirmation message to print the authentication URL is displayed, print the authentication URL, then perform the authentication process on the computer again.

Deleting the Printer from Google Cloud Print

If the printer's owner changes or if you want to re-register the printer, delete the printer from Google Cloud Print by following the steps below.

1. Make sure that the printer is turned on

2. From the Home screen, select Setup

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