Canon PIXMA iX5000, PIXMA iX4000 Service Manual

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PIXMA iX5000 / iX4000

SERVICE MANUAL

Revision 0

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QY8-13AP-000

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Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.

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I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iX5000 / iX4000:

Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iX5000 / iX4000

Part 2: Technical Reference

ew technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iX5000 / iX4000

Part 3: Appendix Block diagrams and pin layouts of the PIXMA iX5000 / iX4000

Reference: This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.

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II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Grease application

(3) Waste ink counter setting

(4) User mode

(5) Service mode

Service test print, EEPROM initialization, Waste ink counter reset

Destination settings

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

3-1. Normal Color Printing

3-2. Normal Grayscale Printing

3-3. Borderless Printing

3-4. Camera Direct Printing

4. FAQ (Problems Specific to the iP4000 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

2-2. Carriage Board (Print Head Connector)

3. PIXMA iX5000 / iX4000 S

ecifications

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art 1

MAINTENANCE

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1. MAINTENANCE

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1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool

Destination settings (EEPROM settings)

Waste ink counter resetting (EEPROM settings)

Paper feed motor position adjustment

Grease application

Ink system function check

Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-adjustable.

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

At logic board replacement

To set the destination.

- At logic board replacement

- At waste ink absorber replacement

At paper feed motor replacement To adjust the belt tension. (Position the

- At carriage unit replacement

- At PS gear replacement

- At logic board replacement

- At platen unit replacement

- At carriage unit replacement

To reset the waste ink counter. None.

paper feed motor so that the belt is stretched tight.)

- To maintain sliding properties of the carriage shaft.

- To protect the printer's sliding portions (gears).

To maintain detection functionality for presence of the ink tanks and each ink tank position.

None.

Perform in the service mode.

None.

FLOIL KG-107A

None. Perform in the

service mode.

Approx.

1 min.

5 min.

1 min.

time

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment Timing Purpose Tool

Print head alignment

Print head cleaning When print quality is not satisfying.

Print head deep cleaning

Ink tank replacement

Paper feed roller cleaning

Bottom plate cleaning

At print head replacement. To ensure accurate dot placement. - Printer buttons

When print quality is not satisfying, and not improved by print head cleaning.

When an ink tank becomes empty. ("No ink error" via the computer, or ink tank LED flashing fast in red)

When necessary To clean the paper feed rollers. Printer buttons 2 min.

When the back side of the paper is smeared

- Computer (automatic settings via the printer driver)

To improve nozzle conditions.

-----

- Printer buttons

- Computer (settings via the printer driver)

Computer (settings via the printer driver)

To clean the platen ribs.

- Plain paper

- Computer (settings via the printer driver)

Approx.

time

3 min.

1 min.

2 min.

-----

2 min.

1 min.

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1-3. Product Life

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(1) Printer

(2) Print head

(3) Ink tank (target value)

Specified print volume (I) or the years of use (II), whichever comes first. (I) Print volume: 24,000 pages

Black 1,500 character pattern 13,600 pages

Color A4, 7.5% duty per color pattern 4,400 pages

A4, photo, borderless printing

4 x 6, photo, borderless printing 600 pages

Postcard, photo, borderless printing 1,800 pages

(II) Years of use: 5 years of use

Print volume: 24,000 pages

Black

1,500 character pattern

Color A4, 7.5% duty per color pattern 4,400 pages

A4, photo, borderless printing 3,600 pages

4 x 6, photo, borderless printing 600 pages Postcard, photo, borderless printing 1,800 pages

3,600 pages

13,600 pages

Pattern Ink tank used Print yield

Black text PGI-5BK Approx. 800 pages

Color chart PGI-5BK Approx. 1,400 pages

CLI-8C Approx. 710 pages

CLI-8M Approx. 470 pages

CLI-8Y Approx. 460 pages

Photo chart

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Black text: When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with the default settings in the

Color chart: When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the default settings in the Windows

Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing, with the default settings in

The print yield in the table above is an average value measured in continuous printing, using the ink tank immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed, application software, print mode, and type of paper used.

When the machine is turned on and while printing, each ink may be used for protecting the print head and maintaining print quality.

Windows XP driver, using Word 2003.

XP driver, using Photoshop 7.0.

the Windows XP driver, using Windows XP Photo Printing Wizard.

PGI-5BK Approx. 3,800 pages

CLI-8C Approx. 380 pages

CLI-8M Approx. 250 pages

CLI-8Y Approx. 250 pages

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1-4. Special Tools

1-3

Name Tool No. Application Remarks

FLOIL KG-107A

QY9-0057-000

To be applied to the sliding portions of the carriage shaft, and printer's sliding portions (gears).

In common with the S520.

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is opened, and the carriage moves to the center).

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2. LIST OF ERROR DISPLAY / INDICATION

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Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

Alarm LED

blinking in

orange

No paper. (ASF) [1000] Set the paper in the ASF, and

2 times

3 times

4 times

5 times

7 times

8 times

9 times The connected digital camera or

11 times

13 times

14 times

Paper jam. [1300] Remove the jammed paper, and

Paper output support error. [1300] Remove any obstacles, if any,

No ink. [1600]

Ink tank not installed. [1660] Install the applicable ink tank(s)

The print head is not installed [1401], or it is not properly installed (Print head temperature sensor error [1403] / Faulty EEPROM data of the print head [1405]).

Multiple ink tanks of the same color installed. [1681]

Ink tank in a wrong position. [1680] Install the ink tank(s) in the

Warning: The waste ink absorber becomes almost full. [1700]

digital video camera does not support Camera Direct Printing. [2001]

Failed in automatic print head alignment. [2500]

The remaining ink amount unknown. [1683]

Ink tank not recognized. [1684] A non-supported ink tank is

Error [Error code]

press the Resume/Cancel button.

from the paper output support, and press the Resume/Cancel button.

Replace the empty ink tank(s), or press the Resume/Cancel button.

properly, and confirm that the LED's of all the ink tanks light red.

Install the print head properly.

Replace the wrong ink tank(s) with the correct one(s).

correct position.

Pressing the Resume/Cancel button will exit the error, and enable printing.

Remove the cable between the camera and the printer.

Solution Remarks

Press the Resume/Cancel button.

- If paper is being fed at error occurrence, the error is indicated after the paper is ejected.

- If the error occurs, the print head alignment values are not changed.

- After exit from the error by the Resume/Cancel button, the automatic print head alignment will not be re-done.

An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one.

installed (the ink tank LED is turned off). Install the supported ink tanks.

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Error in paper feeding from the ASF.

The first time the phenomenon occurs, it is indicated as the paper output support error. The second time and thereafter (such as when the phenomenon persists even after the Resume/Cancel button is pressed), it is indicated as the PS cam sensor error (service call error).

Pressing the Resume/Cancel button will exit the error without ink tank replacement, however, ink may run out during printing.

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The service call error, indicating the waste ink absorber is full, is likely to occur soon.

The error is indicated when the pattern is not printed due to no ink or non-ejection of ink, or when the sensor's AD value is incorrect.

Printing with a once-empty or refilled ink tank can damage the print head.

To continue printing without replacing the ink tank, press the Resume/Cancel button for 5 sec. or longer to record the use of a refilled ink tank.

Note:

After the above operation, the function to detect the remaining ink amount is disabled.

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15 times

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Ink tank not recognized. [1410 to 1419]

Access cover open. [1200] Close the access cover.

An error occurred in an ink tank (the ink tank LED is turned off). Replace the ink tank(s).

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2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (Power LED), or Alarm LED Lit in

Orange)

Cycles of blinking

in orange (Alram

LED) and green

(Power LED)

2 times Carriage error [5100] - Carriage unit (QM2-3361)

3 times Line feed error [6000] - Timing sensor unit (QM2-2683)

4 times Purge cam sensor error [5C00] - Purge unit (QM2-3370)

5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM2-3367)

6 times

7 times

8 times

9 times EEPROM error [6800]

12 times PG position error [5C10] - Sheet feed unit (QM2-3367)

13 times AH position error [5710]

14 times PS cam sensor error [5750]

15 times USB Host VBUS overcurrent [9000]

16 times

17 times

19 times Ink tank position sensor error [6502]

20 times

Continuous alternate blinking

Alarm LED lit

Error [Error code]

Solution

(Replacement of listed parts, which are likely to be faulty)

- Timing slit strip film (QC1-8750)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Carriage motor (QK1-1500)

- Timing slit disk film (QC1-4375)

- Feed roller ass'y (QL2-1291)

- Platen unit (QM2-3353)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Paper feed motor (QK1-1996)

- Logic board ass'y (QM2-3393 / QM3-1654)

Internal temperature error [5400]

Waste ink absorber full [5B00]

Print head temperature rise error [5200]

Valve sensor error [6C00]

Motor driver error [6D00]

Other hardware error [6500]

ROM error

- Logic board ass'y (QM2-3393 / QM3-1654)

- Ink absorber kit (QY5-0164)

- Print head (QY6-0064)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Purge unit (QM2-3370)

- Sheet feed unit (QM2-3367)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Output support unit (QM2-3358)

- Output support gear unit (QM2-3359)

- Sheet feed unit (QM2-3367)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Output support unit (QM2-3358)

- Output support gear unit (QM2-3359)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Purge unit (QM2-3370)

- Logic board ass'y (QM2-3393 / QM3-1654)

- Platen unit (QM2-3353)

- Logic board ass'y (QM2-3393 / QM3-1654)

RAM error

- Logic board ass'y (QM2-3393 / QM3-1654)

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*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste

1-6

ink amount is 7% or more, also replace the ink absorber kit (QY5-0164) when replacing the logic board ass'y.

QM2-3393: iX5000 logic board ass'y QM3-1654: iX4000 logic board ass'y

[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

2-3. Warnings

Printer (no LED indications):

Low ink

Print head temperature rise

Protection of excess rise of the print head temperature

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access cover is opened.

2-4. Troubleshooting by Symptom

Symptom Solution Remarks

Faulty operation

Paper feed

problems

Unsatisfactory

print quality

Displayed warning Remarks

Status indication only.

If the print head temperature is high when the access cover is opened, the warning is displayed

When the print head temperature falls, the warning is released.

If the print head temperature exceeds the specified limit, a Wait is inserted during printing,

The power does not turn on.

The power turns off immediately after power-on.

A strange noise occurs.

Printing stops mid-way.

Multiple sheets feed. Paper does not feed. Remove foreign material, or replace the sheet feed unit. Paper feeds at an angle. Remove foreign material,

No printing, or no color ejected.

Printing is faint, or white lines appear on printouts even after print head cleaning.

Line(s) not included in the print data appears on printouts.

Paper gets smeared.

A part of a line is missing on printouts.

Color hue is incorrect.

Printing is incorrect.

Replace the

- AC adapter, or

- logic board ass'y*1.

Remove foreign material, or attach a removed part if any.

Replace the logic board ass'y*1.

Replace the sheet feed unit.

adjust the paper guide, or

replace the sheet feed unit.

Replace the

- ink tank,

- print head*2, or

- logic board ass'y*1,

remove foreign material from the purge unit caps, if any, or

replace the purge unit.

Remove and re-install the print head, or replace the

- ink tank,

- print head*2,

- purge unit, or

- logic board ass'y*1.

Feed several sheets of paper,

perform bottom plate cleaning, or

clean the paper path with cotton swab or cloth.

Replace the

- ink tank, or

- print head*2.

Replace the

- ink tank, or

- print head*2, or

perform print head alignment.

Replace the logic board ass'y*1.

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No ejection of black ink.

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Replace the

- ink tank, or

- print head*2, or

remove foreign material from the purge unit caps, if any, or

replace the purge unit.

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Graphic or text is enlarged on printouts.

*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste

ink amount is 7% or more, also replace the ink absorber kit (QY5-0164) when replacing the logic board ass'y.

[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

When enlarged in the carriage movement direction,

clean grease or oil off the timing slit strip film, or

replace the

- timing slit strip film,

- carriage unit, or

- logic board ass'y*1.

When enlarged in the paper feed direction,

clean grease or oil off the timing slit disk film, or

replace the

- timing slit disk film,

- timing sensor unit, or

- logic board ass'y*1.

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3. REPAIR

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3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part

Logic board ass'y QM2-3393 (iX5000)

QM3-1654 (iX4000)

Ink absorber kit

QY5-0164

Carriage unit

QM2-3361

Paper feed motor

QK1-1996

Platen unit QM2-3353

Notes on replacement

- Before removal of the logic board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y.

- Before replacement, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit when replacing the logic board ass'y.

[See 3-3. Adjustment / Settings, (5) Service mode, for details.]

- The red screws securing the paper feed motor are allowed to be loosened. (DO NOT loosen any other red screws.)

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Adjustment / settings Operation check

After replacement:

1. Initialize the EEPROM.

2. Reset the waste ink counter.

3. Set the destination in the EEPROM.

4. Check the ink system function.

[See 3-3. Adjustment / Settings, (5) Service mode, for details of 1 to 4]

5. Perform the print head alignment in the user mode.

After replacement:

1. Reset the waste ink counter.

[See 3.3. Adjustment / Settings, (5) Service mode.]

At replacement:

1. Apply grease to the sliding portions.

[See 3-3. Adjustment / Settings, (2) Grease application.]

After replacement:

1. Check the ink system function.

[See 3.3. Adjustment / Settings, (5) Service mode.]

2. Perform the print head alignment in the user mode.

At replacement:

1. Adjust the paper feed motor.

[See 3-3. Adjustment / Settings, (1) Paper feed motor adjustment.]

After replacement

1. Check the ink system function.

[See 3-3. Adjustment / Settings, (5) Service mode.]

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Platen unit: QM2-3353

Carriage unit: QM2-3361

Feed roller ass'y

Output support unit: QM23358

Purge unit: QM2-3370 Waste ink tube: QC1-6458

Output support unit: QM23358

Timing slit strip film

QC1-6394

- Replace the ink absorbers (QC18876, QC1-8877) to the new ones, since they get torn in removal and installation of the platen unit.

Attach the tube cover (QC2-2480)

properly.

- Upon contact with the film, wipe the film with ethanol.

- Confirm no grease is on the film.

After replacement

1. After the platen unit is installed,

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attach a new ink absorber to the platen unit and output support unit.

[See 3-2. Special Notes on Repair Servicing, (2) Platen unit removal and reassembly.]

At replacement:

1. To protect the waste ink tube from being pinched when reassembling the printer unit chassis into the bottom case unit, attach the tube cover.

[See 3-2. Special Notes on Repair Servicing, (3) Printer unit assembly.]

After replacement:

1. Perform the print head alignment in the user mode.

- EEPROM information print

- Service test print

- Printing via USB connection

- Direct printing from a digital camera

- Service test print

- EEPROM information print

- Service test print (Confirm ink system function.)

- Service test print

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Timing slit disk film

1-9

QC1-6229

Print head

QY6-0059

*1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.

[See 3-2. Special Notes on Repair Servicing, (1) Flexible cable and harness wiring, connection, for details.]

- Do not drop the ferrite core, which may cause damage.

- Protect electrical parts from damage due to static electricity.

- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect

the logic board ass'y from damages).

- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.

- Protect the units from soiled with ink.

- Protect the housing from scratches.

- Exercise caution with the red screws, as follows:

i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT loosen them

ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are not adjustable

To the table of contents To the top

in other cases).

in servicing).

(Wipe off any grease thoroughly

with ethanol.)

- Do not bend the film.

After replacement:

1. Perform the print head alignment in the user mode.

- Service test print

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3-2. Special Notes on Repair Servicing

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(1) Flexible cable and harness wiring, connection

Be cautious of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.

(I) Logic board ass'y wiring

(II) Paper feed motor side wiring

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(2) Platen unit removal and reassembly

)

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When the platen unit is removed from the printer unit, the ink absorbers* (QC1-8876, QC1-8877) will be cut. After the platen unit is assembled into the printer unit, attach new ink absorbers.

* The ink absorbers transfer ink off the paper edge in borderless printing to the waste ink absorber in the bottom case, and they

are attached to the platen unit through to the output support unit.

When the platen unit is removed from the printer unit, the ink absorbers will be torn. To prevent possible ink leakage due to improper ink flow via the torn absorbers, replace the ink absorbers to the new ones.

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How to attach the ink absorbers:

(I) Along the folding line marked on the absorber (the red line in the photo below), fold the ink absorber so that the double-sided adhesive will be the inside.

Ink absorbers folded

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(II) Peel off the cover sheet from the adhesive tape, attach the ink absorber to the platen unit, and insert the remaining portion of the ink absorber into the slot of the platen unit (indicated by the blue circle in the photo below).

Ink absorber on the right (same as the one on the left

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(III) Confirm that the ink absorbers come out from the slots under the output support unit (indicated by the blue circles in the photo below), then peel off the adhesive cover sheet, and attach the ink absorbers to the output support unit as shown in the photo.

Ink absorbers attached to the output support unit

(3) Printer unit assembly

At replacement of the purge unit (QM2-3370), output support unit (QM2-3358), or waste ink tube (QC1-6458), be sure to attach the new tube cover (QC2-2480).

Without the tube cover, the tube may be pinched and blocked when assembling the printer unit into the bottom case, preventing proper purging, resulting in ink leakage or strange noise.

Tube cover location:

Align the left edge of the tube cover to the small slot, as shown in the photo below.

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3-3. Adjustment / Settings

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(1) Paper feed motor adjustment

Perform the following adjustments when the paper feed motor unit is replaced:

1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure

below).

2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of

the belt or gear, or out-of-phase motor, etc.) occurs.

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Note: The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO NOT loosen them

in other cases.

(2) Grease application

No Part name

Chassis ass'y Entire surface of the slide sheet where the gap lever contacts Floil

Carriage

shaft

PS gear B1 L Chassis B1 sliding portion Floil

Paper Guide

Entire surface of the carriage shaft where the carriage unit slides Floil

Contact point of the paper guide and platen B1 on the opposite side of the home position

Where to apply grease

Grease

name

KG107A

Floil

KG107A

Number Grease amount

(mg)

42 to 84 5 1

270 to

9 to 18 1 1

18 to 36 2 1

Number

of drops*

530

locations

to apply

grease

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(3) Waste ink counter setting

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When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (ink absorber kit). The standard amount for waste ink absorber replacement is given in the table below.

Waste ink amount

Less than 7% Not required.

7% or more Required.

*1: Check the waste ink amount by service test print or EEPROM information print.

[See 3.3. Adjustment / Settings, (5) Service mode, for details.]

(4) User mode

Print head manual cleaning

Print head deep cleaning

Paper feed roller cleaning See "Standalone printer operation" below.

Nozzle check pattern printing

Print head alignment See "Standalone printer operation" below. In Custom Settings of the printer driver

Function Procedures Remarks

- Cleaning both black and color:

See "Standalone printer operation" below.

- Cleaning black or color separately, or both black and color:

Perform from the printer driver Maintenance tab.

- Cleaning black or color separately, or both black and color:

Perform from the printer driver Maintenance tab.

See "Standalone printer operation" below.

Ink absorber kit replacement

Also available from the printer driver Maintenance tab.

Maintenance tab, manual print head alignment (by selecting the optimum values) as with the conventional models can be performed.

Bottom plate cleaning Perform from the printer driver Maintenance tab. Cleaning of the platen ribs when the

back side of paper gets smeared.

Print head replacement The print head is replaceable at the same position

as for ink tank replacement. (Open the access cover. When the carriage stops at the center, the print head can be replaced.)

1) Turn on the printer.

2) Press and hold the Resume/Cancel button until the Power LED blinks in green the specified number of times listed in the table below, and release it. The operation starts.

Power LED

blinking

1 time Print head manual cleaning

2 times Nozzle check pattern printing Set a sheet of plain paper (A4 or letter) in the ASF.

3 times Paper feed roller cleaning

4 times Automatic print head alignment Set a sheet of plain paper (A4 or letter) in the ASF.

5 times Bottom plate cleaning Fold a sheet of plain paper (A4 or letter) in half, then unfold and set

6 times Unspecified

7 times Head-to-paper distance setting to the widest

8 times or more Unspecified

(5) Service mode

Service test print

- Model name

- Destination

- ROM version

Function Procedures Remarks

Operation Remarks

it in the ASF with the folded ridge facing down.

See "Service mode operation procedures" below.

Set a sheet of A3 or LDR size paper.

For print sample, see 3-4. Verification Items, (1)

Service test print, <Service test print sample>.

Page 22

- USB serial number

1-17

- Waste ink amount

- Ink system function check result

EEPROM initialization

Waste ink counter reset See "Service mode operation procedures"

Destination settings

Note: At the end of the service mode, press the Power button. The paper lifting plate of the sheet feed unit will be raised.

See "Service mode operation procedures" below.

below.

See "Service mode operation procedures" below.

The following items are NOT initialized, and the shipment arrival flag is not on:

- USB serial number

- Destination settings

- Waste ink counter

If the waste ink amount is 7% or more, replace the ink absorber kit.

󲩷

1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)

3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

4) When the Power LED lights in green*1, press the Resume/Cancel button the specified number of time(s) according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

Time(s) LED indication Function Remarks

0 times Green (Power)

1 time Orange (Alarm)

2 times Green (Power)

3 times Orange (Alarm)

4 times Green (Power)

5 times Orange (Alarm)

6 times Green (Power)

7 times Orange (Alarm)

8 to 13 times Green at even

14 times Green (Power) Reserved

15 to 21 times

numbers (Power)

Orange at odd

numbers (Alarm)

Green at even

numbers (Power)

Orange at odd

numbers (Alarm)

Power off

Service test print EEPROM information print

EEPROM initialization Waste ink counter resetting

Destination settings

Print head deep cleaning Reserved 󲩷

Return to the menu selection

When the print head is not installed, the carriage returns and locks in the home position capped.

See 3-4. Verification Items, (1) Service test print.

See 3-4. Verification Items, (2) EEPROM information print.

After entering the destination settings mode, press the Resume/Cancel button the specified number of time(s) to select the destination. For detail, see "Destination settings procedures" below.

(Cleaning of both black and color)

󲩷

Return to the menu selection

*1: If the LED does not light in green (the printer does not enter the service mode), disconnect the power cord and plug it again. Then start

from step 1) to start the printer in the service mode again.

If the automatic power-on function is enabled in the printer, the printer enters the service mode for the first time, but it will never enter the service mode if the printer is turned off by the Power button. This is because the printer remains to be turned on internally if the power is turned off by the Power button. To prevent this, disconnection of the power cord is required before starting the printer in the service mode.

*2: If the Resume/Cancel button is pressed 22 or more times, the Alarm or Power LED lights steadily without any changes.

Page 23

1-18

In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.

Time(s) LED indication Destination

0 times Green (Power)

1 time Orange (Alarm)

2 times Green (Power)

3 times Orange (Alarm)

4 times Green (Power)

5 times Orange (Alarm)

6 times Green (Power)

7 times Orange (Alarm)

8 times Green (Power)

9 times or more Orange (Alarm)

Note: After setting the destination, confirm the model name and destination in service test print or EEPROM information print.

[See 3.4. Verification Items, (1) Service test print, or (2) EEPROM information print.]

To the table of contents To the top

No change of the destination

Japan Korea

US Europe

Australia

Asia China

Taiwan Return to the menu selection

Page 24

3-4. Verification Items

1-19

(1) Service test print

On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.)

iX5000 (iX4000): Model name

JPN: Destination

Vx.xx: ROM version

USB (xxxxxx): USB serial number

FA = xx xx xx: Reserved for plant use

D = xxx.x: Waste ink amount (%)

AB (C = OK Y = ...): Ink system check result

Note: The waste ink amount should be confirmed by EEPROM information print (not by service test print).

On the service test print (sample below), confirm the following items:

- Check 1, top of form accuracy: The lines shall not extend off the paper.

- Check 2, EEPROM information

- Check 3, nozzle check pattern: Ink shall be ejected from all nozzles.

- Check 4, check pattern for uneven printing due to line feeding: There shall be no remarkable streaks or unevenness.

- Check 5, check pattern for uneven printing due to carriage movement (standard mode): There shall be no remarkable unevenness.

- Check 6, check pattern for uneven printing due to carriage movement (highest print quality mode): There shall be no remarkable unevenness.

- Check 7, check pattern for paper thickness lever operation: The line shall slide at the center.

- Check 8, check pattern for straight line and carriage accuracy: There shall be no misalignment or breakage of the lines.

Page 25

1-20

Page 26

(2) EEPROM information print

1-21

Print sample:

iX5000 JPN V1.04 IF(USB2=1) D=004.5 ST=2005/12/27-18:30

ER(ER0=1000 ER1=5100) LPT=2006/02/09-09:09

PC(M=002 R=000 T=001 D=009 C=009)

CLT(BK=2006/02/25-18:30 CL=2006/02/25-18:30)

CH=00002 CT(PBK=040 C=109 M=012 Y=113) IS(PBK=1 C=1 M=1 Y=1)

P_ON(S=00009) A_REG=1 M_REG=0

UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000

F(BKbi)=000 G(CLbi)=000 H(BK-CL)=000 I(SCLbi)=000 J(C-SC)=000 K(S-SM)=000

L(NZctr)=000 M(NZedge)=000

WP=0024 CDIN(PB=000) MSD(015)

PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000)

CDPAGE(All=00000 A3=00000 A4=00000) EDGE=(All=00000 A3=00000 A4=00000)

SIZE=(A3=00020 A4=00050) 2L=00000) L=00000 PC=00013)

Head TempBK=18.5 Head TempC=17.5 Env Temp=30.0 FF(3F 3F 3F)

HDEEPROM

V0001 SN=0318-A43D

LN(00000 00000 00001 00003 00001 00000 00000) ID=00

IL=(PBK=000 BK=000 Y=001 M=001 M2=001 C=000 C2=001)

Printed items:

1. Model name 2. ROM version 3. Connected I/F (USB2) 4. Waste ink amount 5. Installation date

6. Operator call/service call error record 7. Last printing time

8. Purging count (manual/deep cleaning/timer/dot count/ink tank replacement)

9. Cleaning time (BK/CL)

10. Print head replacement count 11. Ink tank replacement count (PBK/Y/M/C) 12. Ink status (PBK/Y/M/C)

13. Power-on count (soft) 14. Automatic print head alignment by user 15. Manual print head alignment by user

16. User print head alignment values (Bkoe/Coe/Moe/SCoe/SMoe/ Bkbi/CLbi/BK-CL/SCLbi/C-SC/M-SM/ NZctr/NZedge)

17. Wiping count 18. Camera Direct Print-supported device connection record 19. Longest period where printing stops

20. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo

Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)

21. Camera Direct print pages (total, A3, A4) 22. Borderless print pages (total, A3, A4)

23. Print pages by paper size (A3, A4, 5x6, 4x6, postcard)

24. Print head temperature (BK/CL) 25. Inside temperature 26. Line inspection information

HDEEPROM

27. Version 28. Serial number

29. Lot number 30. Print head ID

31. Ink ejection level (PBK, Y, M, M2, C, C2)

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Page 27

4. PRINTER TRANSPORTATION

1-22

This section describes the procedures for transporting the printer for returning after repair, etc.

1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feed unit is raised.

2) Keep the print head and ink tanks installed in the carriage. [See Caution 1 below.]

3) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.) [See Caution 2 below.]

󲩷

Caution:

(1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black ink) is likely to dry. For this

(2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable,

Memo: If the print head must be removed from the printer and transported alone, perform the following:

(1) Attach the protective cap (used when the packing was opened) to the print head (to protect the print head face from damage due to

reason, keep the print head installed in the printer even during transportation.

or causing ink leakage, during transportation.

shocks).

To the table of contents To the top

Page 28

art 2

TECHNICAL REFERENCE

Page 29

1. NEW TECHNOLOGIES

2-1

(1) New ink tank system (PGI-5, CLI-8)

An LED is installed in each ink tank.

By the LED indication, wrong installation of the ink tanks will be prevented, and the remaining ink level can be visually recognized with the ink tanks seated in the carriage.

The combination of the new pigment-based black ink with higher resistance against bleeding or marker pens and the new dye-based inks with higher photo quality and weather resistance makes the new ink system strong in both photo and text printing.

(2) Super-photo quality printing

By the FINE technologies, 2 pl of ultra-fine ink droplet is adopted. The iX5000 / iX4000 provides excellent super-photo print quality without graininess at the maximum resolution of 4,800 dpi x1,200 dpi

printer.

, which is equal to that of a 6-color

*1: Printing at the minimum distance of 1/4800 inch between the dots.

󲩷

(3) Speed

(4) Direct Printing Function

󲩷

Approx. 42 sec. in 4 x 6 borderless printing (standard mode, Photo Paper Pro, Full Page SCID No.2)

For reference:

iX5000: 25 ppm in monochrome print and 17 ppm in color print iX4000: 18 ppm in monochrome print and 14 ppm in color print

The Camera Direct Print standard, PictBridge, is supported.

The Bubble Jet Direct is not supported..

(5) USB 2.0 Hi-Speed supported

The iX5000 / iX4000 supports USB 2.0 Hi-Speed, enabling high speed data transfer in use with the computer, OS, and USB hub. However, the parallel I/F (IEEE1284) is removed.

(6) Borderless printing supported (iX4000)

The iX4000 supports borderless printing, which the i6100 (the least-expensive in the existing A3 models) does not support.

To the table of contents To the top

Page 30

2. CLEANING MODE AND AMOUNT OF INK PURGED

2-2

To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is on), except in the following cases:

- Cleaning on arrival: Performed when the access cover is closed.

- Manual cleaning / deep cleaning: Performed manually.

Black: Pigment-based black Color: Dye-based cyan, magenta, yellow

Condition Details

On arrival of the printer

(All in sequence)

Dot count cleaning

(Black)

Timer cleaning - 0 (Black only)

Timer cleaning - 1

(Black only)

Timer cleaning - 2

(Black/Color)

Timer cleaning - 3

(All in sequence)

Timer cleaning - 4

(All in sequence)

Timer cleaning - 5

(All in sequence)

Timer cleaning - 6

(All in sequence)

At print head replacement

(All in sequence)

At ink tank replacement (Black/Color/All in sequence)

Manual cleaning

(Black/Color/All at the same time)

Deep cleaning

(Black/Color/All at the same time)

If the print head has not been capped before power-on

(All in sequence)

Amount of ink used (g)

(in the normal

temperature/humidity

environment)

First to third cleaning after shipped from the plant.

When the specified number of dots are printed since the previous Black cleaning.

If 24 to 60 hours have elapsed since the previous Black cleaning till the start of the next printing.

If 60 to 120 hours have elapsed since the previous Black cleaning till the start of the next printing.

If 120 to 336 hours have elapsed since the previous Black/Color cleaning till the start of the next printing.

If 336 to 1,080 hours have elapsed since the previous Black/Color cleaning till the start of the next printing.

If 1,080 to 2,160 hours have elapsed since the previous Black/Color cleaning till the start of the next printing.

If 2,160 to 4,320 hours have elapsed since the previous Black/Color cleaning till the start of the next printing.

If 4,320 or longer hours have elapsed since the previous Black/Color cleaning till the start of the next printing.

When the print head is removed and installed. 0.65 (Black)

When an ink tank is replaced (without the print head removal or re-installation)

- Via the operation panel (All at the same time only)

- Via the printer driver (Selectable from Black, Color, or All at the same time)

Via the printer driver (Selectable from Black, Color, or All at the same time)

0.65 (Black)

1.54 (Color)

0.20 (Black) 35 (Black)

0.20 (Black)

0.60 (Color)

0.65 (Black)

1.07 (Color)

1.08 (Black)

1.07 (Color)

2.02 (Black)

1.07 (Color)

2.02 (Black)

1.07 (Color)

1.54 (Color)

0.40 (Black)

1.07 (Color)

0.20 (Black)

0.60 (Color)

2.02 (Black)

1.07 (Color)

0.40 (Black)

1.07 (Color)

Est. required time

(not including the time

of opening the caps)

(sec.)

35 (Black)

40 (Color)

65 (All in sequence)

35 (Black)

55 (Color)

35 (All at the same time)

30 (Black)

30 (Color) 75 (All at the same

time)

40 (Black)

55 (Color)

65 (All in sequence)

Page 31

*1: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleaning - 0 is performed. However, this cleaning will

2-3

be conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be performed.

*2: The period of time since the previous cleaning is counted by Black and Color separately. For this reason, the cleaning mode may

differ according to Black or Color.

*3: If a black ink is removed for 10 seconds or longer, Black cleaning is performed.

If one of the color ink tanks is removed for 60 seconds or longer, Color cleaning is performed.

(Cleaning is performed according to the period of time an ink tank is removed from the print head, regardless of whether the ink tank is actually replaced or not. If the same ink tank is removed and installed back multiple number of times, cleaning is performed based on the accumulated period of time the ink tank is removed.)

In the above condition, when only the black ink tank is removed, Black cleaning is performed. When one of the color ink tanks is removed, Color cleaning is performed. Both the black and color ink tanks are removed, All-at-the-same-time cleaning is performed.

To the table of contents To the top

Page 32

3. PRINT MODE

2-4

Default setting

Selectable in the printer driver Main tab

Selectable after clicking Custom in the Main tab

Ink used BK: PGI-5BK

C: CLI-8C(5pl)

M: CLI-8M(5pl)

Print control Bi Bi-directional

Uni Uni-directional

Y: CLI-8Y(5pl)

c: CLI-8C(2pl)

m: CLI-8M(2pl)

3-1. Normal Color Printing

Paper type Item

Plain paper Print quality

Photo Paper Pro (PR-101)

Photo Paper Plus Glossy Photo Paper Plus Semi-gloss (PP-101/SG-101)

Photo Paper Plus Double sided (PP-101D)

Matte Photo Paper (MP-101)

Glossy Photo Paper (GP-401/501)

High Resolution Paper (HR-101)

Envelope Print quality

T-Shirt Transfer (TR-301)

Transparency (CF-102)

Other photo paper (swellable polymer paper)

Print contorol Ink used & resolution

Print quality Print contorol Ink used & resolution

Print contorol Ink used & resolution

Print quality Print contorol Ink used & resolution

Printer driver Custom setting

5 4 3 2 1

Custom

1pass, Bi

BK : 300x300

YMC :600x600

Standard

Fast

Standard

Fast

1pass, Bi

BK : 300x300

YMC : 600x600

3passes, Bi

YMC : 1200x1200

mc : 1200x1200

Standard 1pass, Bi

BKY : 600x600

MC : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

Standard

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

Standard

3passes, Bi BKY : 600x600 MC : 1200x600

6passes, Bi

YMC : 1200x1200

2passes, Bi

BK : 600x600

YMC :

1200x1200

8passes, Bi

mc : 1200x1200

High

4passes, Bi

BK : 600x600

YMCmc :

1200x1200

High

6passes, Bi

YMC : 1200x1200

mc : 1200x1200

High

6passes, Bi

YMC : 1200x1200

mc : 1200x1200

High

6passes, Bi

YMC : 1200x1200

mc : 1200x1200

High

6passes, Bi

YMC : 1200x1200

mc : 1200x1200

High

6passes, Bi

YMC : 1200x1200

mc : 1200x1200

High

6passes, Bi

YMC : 1200x1200

mc : 1200x1200

High

4passes, Bi

BK : 600x600

YMCmc:1200x1200

High

6passes, Bi

BK : 600x600

YMC : 1200x1200

Custom

16passes, Bi

YMC : 2400x1200

mc : 4800x1200

Page 33

3-2. Normal Grayscale Printing

2-5

Paper type Item

Plain paper Print quality

Print contorol Ink used & resolution

Envelope Print quality

Print contorol Ink used & resolution

Printer driver Custom setting

5 4 3 2 1

Custom

1pass, Bi

BK : 300x300

Fast

1pass, Bi

BK : 300x300

Standard

1pass, Bi

BK : 600x600

Standard

2passes, Uni

BK : 600x600

High

4passes, Bi

BK:600x600

High

4passes, Uni

BK : 600x600

3-3. Borderless Printing

Paper type Item

Plain paper Print quality

Photo Paper Pro (PR-101)

Matte Photo Paper (MP-101)

Photo Paper Plus Glossy Photo Paper Semigloss (PP-101/SG-101)

Glossy Photo Paper (GP-401/501)

Photo Paper Plus Double sided (PP-101D)

Print contorol Ink used & resolution

Print quality Print contorol Ink used & resolution

Printer driver Custom setting

5 4 3 2 1

Standard

Fast

Standard

3passes, Bi

YMC : 1200x1200

mc : 1200x1200

2passes, Bi Y : 600x600

MC : 1200X1200

4 pass, Bi

YMC: 1200x1200

mc : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

Standard

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

4passes, Bi

YMC : 1200x1200

mc : 1200X1200

Standard

4passes, Bi

YMC : 1200x1200

mc : 1200x1200

YMC : 1200x1200

YMC :1200x1200

High

6passes, Bi

mc : 1200x1200

High

6passes, Bi

mc : 1200x1200

High

6passes, Bi

mc : 1200x1200

High

6passes, Bi

mc : 1200x1200

High

6passes, Bi

mc : 1200x1200

Custom

16passes, Bi

YMC : 2400x1200

mc : 4800x1200

3-4. Camera Direct Printing

Paper type Item

Plain paper Print quality

Photo Paper Pro (PR-101)

Photo Paper Plus Glossy Photo Paper Plus Semi-gloss (PP-101/SG-101)

Print contorol Ink used & resolution

Print quality Print contorol Ink used & resolution

Printer driver Custom setting

5 4 3 2 1

High

4passes, Bi

BK :600x600

YMCmc :

1200x1200

High

6 ass, Bi

CMY : 1200x1200

mc : 1200x1200

High

6passes, Bi

CMY : 1200x1200

mc : 1200x1200

To the table of contents To the top

Page 34

4. FAQ (Problems Specific to the iX5000 / iX4000 and Corrective Actions)

2-6

No. * Function Phenomenon Condition Cause Corrective action

Soiling on the back side of paper (lines or streaks parallel to the paper feed direction)

1 A Print results

Carriage error during setup

2 C Setup

*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling.

- After continuous borderless printing of small sized paper (such as 4 x 6), when a larger sized paper (such as A4) is printed.

- With Photo Paper Plus Double Sided or postcards, the phenomenon is likely to be noticeable and to be complained of by users, as printing is performed on both sides of such paper.

- The protective material is not removed from inside the printer, when the printer is turned on.

In borderless printing, printing is performed to the size slightly larger than the paper size, and ink off the paper is absorbed by the platen's ink absorber. Absorbed ink may attach to the platen rib(s) after several dozen sheets are printed, causing soiling at the leading edge of paper or on the back side of paper.

A user missed the step to remove the protective material which is given in the Easy Setup Instructions.

1. Perform Bottom plate cleaning (from the printer driver) up to

3 times

2. If soiling on the paper still remains after 3 times of Bottom plate cleaning, wipe the platen rib(s) and their surroundings with a cotton swab.

While following the instructions in the Easy Setup Instructions, pull the tape to remove the right and left protective material, then turn the printer off and turn it on again.

Possible call or

complaint

- Paper gets smeared.

- The back side of paper gets smeared.

- An error occurs.

- The Power and Alarm lamps alternately blink 2 times.

- A strange noise is heard.

* Occurrence level:

A: The symptom is likely to occur frequently. (Caution required) B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.

C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.

To the table of contents To the top

Page 35

art

APPENDIX

Page 36

1. BLOCK DIAGRAM

3-1

1-1. PIXMA iX5000 / iX4000

To the table of contents To the top

Page 37

2. CONNECTOR LOCATION AND PIN LAYOUT

3-2

2-1. Logic Board Ass'y

CN101 Not used

CN201 (Print head 1/2 [Carriage unit])

No.

Signal name

1 AB_PWR

2 AB_DATA

3 AB_PWR 4 AB_CLK AB clock signal BUS 5 LOGIC_GND Logic ground - 6 H_D3 Head data (SC1) OUT

7 H_D0

8 H_D1

9 H_D5

10 H_ENB0 Head heat enable signal 0 (BK) OUT 11 LOGIC_GND Logic ground -

12 DIA0

13 LOGIC_GND

14 H_D2 15 H_D4 Head data (M1) OUT 16 H_ENB3 Head heat enable signal 3 (SCol) OUT

17 H_D8

18 H_ENB1

19 H_LATCH 20 H_EEPROM_CS Head EEPROM chip select signal OUT

AB power supply

AB data signal

AB power supply

Head data (BK1)

Head data (BK2)

Head data (SM1)

Diode sensor anode 0

Logic ground

Head data (C1)

Head data (Y1)

Head heat enable signal 1 (Col-1)

Head data latch signal

Function

Input / Output

BUS

OUT

Page 38

21 H_EEPROM_SK

3-3

22 H_D10 Head data (SM2) OUT 23 LOGIC_GND Logic ground -

24 H_CLK

25 H_EEPROM_DIO

26 H_D12 27 H_D6 Head data (PBK1) OUT 28 LOGIC_GND Logic ground -

29 CR_ENCB

30 LOGIC_GND

31 CR_ENCA 32 LOGIC GND Logic ground - 33 DIA1 Diode sensor anode 1 IN 34 LOGIC GND Logic ground -

35 H_D7

36 H_D11

37 H_D9 38 H_D13 Head data (C2) OUT 39 SNS_CDR_P CDR position sensor signal (not used) -

40 THERMO

41 DIK

42 H_ENB2 43 VSEN_CDRS Power supply for CDR sensor (not used) - 44 VSEN_3.3V Power supply for sensor 3.3V OUT

45 LOGIC GND

Head EEPROM serial clock signal

Head data transfer clock signal

Head EEPROM data signal

Head data (SC2)

Carriage encoder phase B

Logic ground

Carriage encoder phase A

Head data (PBK2)

Head data (M2)

Head data (Y2)

Carriage temperature sensor signal

DIK (Logic ground)

Head heat enable signal 2 (Col-2)

Logic ground

OUT

CN202 (Print head 2/2 [Carriage unit]

No.

Signal name

1 to 3 H_GND Head ground - 4 to 6 HVH_24V Head drive power supply 24V OUT

7 to 10 H_GND Head ground -

11to 12 HVH_16V Head drive power supply 16V OUT

13 to 16 HVH_24V

17 LOGIC_GND Logic ground - 18 HVDD_3.3V Head logic drive power supply 3.3V OUT

19 LOGIC_GND 20 HVDD_3.3V Head logic drive power supply 3.3V OUT

󲩷

CN301 (AC adapter)

No. Signal name Function Input / Output

1 VH1 2 H1_GND Head ground - 3 VM Motor power supply IN

4 VM 5 M_GND Motor ground - 6 PW_CONT Power supply control signal OUT

)

Head drive power supply 24V

Logic ground

Head power supply

Motor power supply

Function

Input / Output

OUT

Page 39

CN302 (USB I/F

3-4

No. Signal name Function Input / Output

1 SNS_USB USB: VBUS power supply sense IN

2 D3 D+ USB: D+ signal BUS 4 GND Ground -

5 to 9 GND

󲩷

)

USB: D- signal

Ground

BUS

CN303 (DSC harness)

No. Signal name Function Input / Output

1 GND Ground -

2 GND 3 D+ DSC-USB: D+ signal BUS 4 D- DSC-USB: D- signal BUS

5 PWR

󲩷

CN402 (Sensor multi 1 harness)

No.

Signal name

1 VSEN_3.3V Power supply for sensor 3.3V OUT 2 GND Ground -

3 SNS_PF_PE 4 GND Ground - 5 APCL_ENCA APCL encoder phase A IN

6 VSEN_3.3V 7 APCL_ENCB APCL encoder phase B IN 8 GND Ground -

9 PF_ENCA

10 VSEN_3.3V Power supply for sensor 3.3V OUT 11 PF_ENCB PF encoder phase B IN

Ground

DSC-USB: VBUS signal

OUT

Function

PF/PE sensor

Power supply for sensor 3.3V

PF encoder phase A

Input / Output

OUT

󲩷

CN403 (Operation panel ass'y)

No.

Signal name

1 RESUME_SW Resume/Cancel button switch IN 2 LED_BIN1 Bin 1 LED display (not used)

LED_RESUME

(ORANGE) 4 LED_BIN2 Bin 2 LED display (not used) 5 POW_SW Power button switch IN

6 BIN_SW 7 LED_POWER(GREEN) Power LED display OUT 8 GND Ground -

9 SNS_FRONT_CVR

10 AB_POW Power supply for AB OUT

Function

Input / Output

Resume/Cancel LED display OUT

Bin switch (not used)

Front cover sensor

Page 40

11 DOOR Door sensor IN

3-5

12 AB_SNS AB sensor IN

13 INK_CDRS_PWM

CD-R LED control signal (not used)

14 SNS_INKS Ink sensor IN

CN404 (PE sensor / LF encoder harness)

No.

Signal name

1 VSEN_3.3V Power supply for sensor 3.3V OUT 2 GND Ground -

3 SNS_PE 4 GND Ground - 5 LF_ENCA LF encoder phase A IN 6 VSEN_3.3V Power supply for sensor 3.3V OUT 7 LF_ENCB LF encoder phase B IN

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CN408 (Main_cam)

No. Signal name Function Input / Output

1 VSEN_3.3V Power supply for sensor 3.3V OUT

2 GND 3 SNS_MAIN_CAM Main cam sensor IN

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Paper empty sensor

Ground

Function

Input / Output

CN501 (Motor multi harness)

No. Signal name Function Input / Output

1 CR_M CR motor + OUT

2 CR_MN

CR motor -

3 PF_MN PF motor - OUT 4 PF_M PF motor + OUT

5 AP_M

AP motor +

6 AP_MN AP motor - OUT 7 LF_M LF motor + OUT

8 LF_MN

LF motor -

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OUT

Page 41

2-2. Carriage Board (Print Head Connector)

3-6

Signal name

No.

1, 2 A_GNDH

3 HD2_C1

4 HD8_Y1

5 VSS

6 HD6_PBK1

7, 8 B_GNDH

9 HD3_SC1

10 HD5_SM1 11 HD4_M1 Head data M1 OUT

12 HENB1

13 HD10_SM2

14 VSS

15 HD11_M2

16 DIK

17 HD0_K1

18 HENB0

19 HENB3

20 HLAT

21 HD12_SC2

22 HD7_PBK2

23 HD9_Y2

24 HENB2

25 HD1_K2

26 DIA0

27 HVDD_3.3V

28 ROM_CS

29 HCLK

30 ROM_DIO (O)

31 HD13_C2

32 B_VH_16V

Head ground

Head data C1

Head data Y1

Logic ground

Head data PBK1

Head ground

Head data SC1

Head data SM1

Head heat enable signal 1

Head data SM2

Logic ground

Head data M2

Diode sensor cathode

Head data BK1

Head heat enable signal 0

Head heat enable signal 3

Head data latch signal

Head data SC2

Head data PBK2

Head data Y2

Head heat enable signal 2

Head data BK2

Diode sensor anode 0

Head logic power supply 3.3V

Head EEPROM chip select signal

Head clock signal

Head EEPROM data signal

Head data C2

Head drive power supply 16V

Function

Input / Output

OUT

Page 42

33,34 A_VH_24V

3-7

35 HVDD_3.3V Head logic power supply 3.3V OUT

36 ROM_SK Head EEPROM serial clock signal OUT

37 ROM_DIO (I) Head EEPROM data signal OUT

38 DIA1

39 VHT

40 B_VH_24V

Head drive power supply 24V

Diode sensor anode 1

Head drive power supply 24V

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OUT

Page 43

3. PIXMA iX5000 / iX4000 Specifications

3-8

Type Desktop serial color bubble jet printer

Paper feeding method

Resolution 4,800 x 1,200dpi (Max.)

Throughput (target value)

Auto sheet feed

- 4 x 6, borderless printing: Approx. 42 sec. (standard mode, PR-101, Full Page SCID No. 2)

- Camera Direct Printing: Approx. 79 sec. (4 x 6, borderless printing, PP-101, default settings) For reference:

iX5000 Max Speed Standard Black (Fine Black) 25ppm 12.3ppm Color (Fine Color) 17ppm 9.6ppm

iX4000

Black (Fine Black) 18ppm 11.4ppm

Color (Fine Color) 14ppm 9.0ppm

Printing direction Bi-directional, uni-directional

Print width Max. 322.2mm (329mm in borderless printing)

Interface USB 2.0 Hi-Speed

ASF stacking capacity

Paper weight

Detection functions

Acoustic noise (Highest print quality)

Environmental requirements

Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m2 paper)

64 to 105g/m

Access cover open, Presence of print head / ink tanks, Opening / Closing of front door, Remaining ink amount (optical / dot count), Printing position, Paper presence, Paper end sensor, Waste ink amount, Internal temperature, Pick-up roller, Paper feed roller position, Carriage position, Head-to-paper distance, Supported camera direct printing device

- Highest print quality settings: Approx. 36.6dB

- Quiet mode: Approx. 35.2dB

During operation Temperature 5C to 35C (41F to 95F)

Non operation Temperature 0C to 40C (32F to 104F)

Max Speed Standard

Humidity 10%RH to 90%RH (no condensation)

Humidity 5%RH to 95%RH (no condensation)

Power supply

External dimensions

Weight Approx. 9.3kg, not including print head and optional units

Related standards (Printer, Adapter)

Serial number location

Remaining ink amount detection

Paper type detection Not available

Print head alignment

Power supply voltage, frequency Power consumption Standby Power-off

AC 100 to 240V, 50/60Hz Approx. 17W Approx. 0.8W Approx. 0.5W

Printer: With the paper support and output tray retracted: Approx. 601 (W) x 318 (D) x 194 (H)mm With the paper support and output tray extended: Approx. 601 (W) x 839 (D) x 372 (H)mm

Electromagnetic radiance: VCCI, CE Mark, SATO, Gost-R, C-Tick, CCC (EMC), Korea (MIC) Electrical safety: Electrical Appliance and Material Safety Law (DENAN), CB Report, CE Mark, GS, Gost-R, FT, SASO, CCC, SPRING, RPC, Korea EK Environmental regulations: RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy Star, Blue Angel, Eco Mark, Law on Promoting Green Purchasing

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is opened, and the carriage moves to the center.)

Available (automatic detection by optical method and dot count, enabled at default)

Available (automatic or manual alignment via driver utilities, or automatic alignment via the Resume/Cancel button in Camera Direct Printing, automatic alignment at default)

Page 44

3-9

Type Single head with 4 removable ink tanks (each color)

Print head

Ink color Pigment-based black, Dye-based cyan, magenta, yellow

Ink tank PGI-5BK (pigment-based), CLI-8C/M/Y (dye-based)

Weight (Net) Print head, approx. 56g

Supply method As a service part (not including ink tanks)

Part number QY6-0064-000

Black: 320 nozzles (600dpi), 30pl (pigment-based black) Color: 256 nozzles x 5 (1,200dpi), 2pl / 5pl (cyan, magenta), 5pl (yellow)

Model name and destination

PIXMA iX5000 / iX4000 Other than Japan O X O O O X X X

PIXUS iX5000 Japan X O X X X O O O

O: Usable

X: Not usable

Note: The ink tanks for the Japanese models are not compatible with those for the non-Japanese models. Be sure to use the appropriate ink tanks in servicing.

Pigment-based ink Dye-based ink

PGI-5BK BCI-9BK CLI-8C CLI-8M CLI-8Y BCI-7eC BCI-7eM BCI-7eY

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Canon PIXMA iX5000, PIXMA iX4000 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual