For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
2.Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3.Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4.Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended
service program that provides up to three full years of service and support coverage at a
very attractive price. CarePAK offers toll-free Canon technical support and includes
Canon’s superb InstantExchange product replacement program. For further information
about extending your Canon service and support, call (1-800-385-2155), or visit our Web
site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Canon Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your
Canon MP800R Series. All statements, technical information and recommendations in this manual
and in any guides or related documents are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to be, nor should they be
understood to be, representation or warranties concerning the products described.
Specifications are subject to change without notice.
As an ENERGY STAR partner, Canon Inc., has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
This machine supports Exif 2.2 (also called “Exif Print”).
Exif Print is a standard for enhancing the communication between digital cameras
and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data
at the time of shooting is used and optimized, yielding extremely high quality
prints.
Model Name
K10266 (PIXMA MP800R)
3
Trademarks
z “Windows” and “Internet Explorer” are trademarks of Microsoft Corporation, registered in the
United States and other countries.
z “Macintosh” and “Mac” are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
z “SmartMedia” is a trademark of Toshiba Corporation.
z “MEMORY STICK”, “Memory Stick PRO”, “MEMORY STICK Duo” and “Memory Stick Pro Duo”
are trademarks of Sony Corporation.
z “xD-Picture Card” is a trademark of Fuji Photo Film Co., Ltd.
z “MultiMediaCard” is a trademark of Infineon Technologies AG.
z “SD Secure Digital memory card” and “miniSD Card” are trademarks of SD Association.
z “IrDA Feature Trademark” is owned by the Infrared Data Association and used under license
therefrom.
z “Bluetooth” is a trademark of Bluetooth SIG, Inc.,U.S.A. and are licensed to Canon Inc.
z “Wi-Fi” is a registered trademark of the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a
certification mark of the Wi-Fi Alliance.
z Specifications are subject to change without notice.
4
How to Use the Documentation Provided
Setup Guide
(Printed documentation)
User’s Guide
(This guide)
On-screen ManualsRefer to these guides as needed for full instructions on some of the
Be sure to read this guide first.
This guide includes instructions for setting up your machine and getting
it ready for use.
Read this guide when starting to use the machine.
After following instructions in the Setup Guide, read this guide for
instructions on printing from your computer, direct photo printing from a
memory card, photo, film or selected digital cameras, copying, and
scanning.
more advanced features.
Printer Driver Guide
Refer to this guide for full instructions on setting the printer driver.
Scan Guide
Refer to this guide for full instructions on scanning operation and
settings.
Photo Application Guide
Refer to this guide for instructions on using various application
software included on the Setup CD-ROM.
Network Guide
Refer to this guide for full instructions on features of this machine,
changing and confirming Network settings and on troubleshooting.
Bluetooth User’s Guide
Refer to this guide for full instructions on printing from computers and
devices that support Bluetooth communication, and on troubleshooting
them.
5
Safety Precautions
Please read the safety warnings and cautions provided in this guide to ensure that you use your
machine safely. Do not attempt to use the machine in any way not described in this guide.
Warning
You may cause an electric shock/fire or damage the machine if you ignore any of these safety
precautions.
LocationDo not place the machine close to flammable solvents such as alcohol or thinners. If
Power supplyNever attempt to plug or unplug the machine from the power supply when your hands are
MaintenanceDo not service the machine yourself except as specifically described in this guide. If further
flammable substances come into contact with electrical parts inside the machine, it may
result in fire or electrical shock.
wet. This may result in electrical shock.
Always push the plug all the way into the power outlet. If the prongs of the power plug
come into contact with metal objects, it may result in fire or electrical shock.
Never damage, modify, stretch or excessively bend or twist the power cord. Do not place
heavy objects on the power cord. These actions may cause electrical damage and result in
fire or electrical shock.
Never plug the machine into a power socket that is shared with other equipment (extension
lead/cord, 2- or 3-way adapter, etc.). This may result in fire or electrical shock.
Plug the machine into a standard 110-120 V AC, 50/60 Hz or 200-240 V AC, 50/60 Hz,
(depending on your local electrical requirements), two-prong* grounded outlet. Operate the
machine only from the type of power source indicated on the machine’s label or a fire,
electrical shock, or malfunction may occur. If you are unsure of the type of power available,
consult your local power company.
* The shape of the plug and outlet may vary depending on the country of purchase.
Do not allow the power cord to be near objects that emit heat. The outer cover of the power
cord may melt resulting in fire or electrical shock.
Never use the machine if the power cord is bundled or knotted. Knots in the cord may
result in fire or electrical shock.
If you detect smoke, unusual smells or strange noises around the machine, immediately
unplug the machine at the power supply and contact the Canon Customer Care Center.
Using the machine in such conditions may result in fire or electrical shock.
Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected
on the plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the
dust collected on the plug absorbs moisture and may cause insulation failure and fire.
servicing is required, contact the Canon Customer Care Center.
When storing the machine, choose a location where the machine is not exposed to dust.
Dust accumulation may prevent the machine from operating properly.
Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol,
benzene or thinners. If flammable solvents come in contact with electrical components
inside the machine, it could cause a fire or electrical shock.
Always turn OFF the power and unplug the machine from the power outlet before cleaning
the machine.
If you leave on or accidentally switch the machine ON while cleaning it, it may result in
injury or damage the machine.
6
HandlingDo not attempt to disassemble or modify the machine. There are no user serviceable parts
OthersThis product emits low level magnetic flux. If you use a cardiac pacemaker and feel
inside the machine.
The machine contains high-voltage components. Never attempt any maintenance
procedure not described in this guide. Incorrect maintenance procedures may damage the
machine, or cause a fire or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also do not
spill water, liquid, or flammable substances inside the machine. If these items come into
contact with high-voltage parts inside the machine, it may result in fire or electrical shock.
If these items are dropped or spilled in the machine, turn OFF the power and unplug the
power cord immediately with dry hands. Then contact the Canon Customer Care Center.
Do not use flammable sprays near the machine.
This could cause a fire or electrical shock if the spray comes into contact with electrical
components inside the machine.
There are high-voltage components inside the machine. If you are looking inside the
machine to clear paper jams etc., do not allow metal objects such as jewelry to come into
contact with the inside of the machine. Contact may result in burns or electrical shock.
abnormalities, please move away from this product and consult your doctor.
When setting the machine near electric products with fluorescent lighting, separate the
machine at least 5.9 inches (15 cm) from electric products equipped with fluorescent
lighting. If you place it near to them, the machine may malfunction as a result of the noise
emitted by the fluorescent lighting.
When turning OFF the power, be sure to press [ON/OFF] and confirm that the Alarm Lamp
has shut off. If you pull the power plug out of the wall outlet while the Alarm Lamp is lit or
flashing, the Print Head is not protected, and you may not be able to print later.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
LocationDo not block or cover the ventilation port or any openings on the machine with objects, as
it may cause the inside of machine to overheat and cause a fire.
Place the machine on a flat, stable, vibration-free surface that is strong enough to support
its weight. If the machine topples over, it may result in injury. (For the weight of the
machine, see “Appendix” on page 164.)
Do not use or store the machine outdoors.
Do not install the machine near devices that contain magnets or generate magnetic fields,
such as speakers.
To ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm)
away from walls and other equipment.
Do not install the machine in a location that is very humid or dusty, in direct sunlight,
outdoors, or close to a heating source.
Installing in such a location may result in fire or electrical shock.
To avoid the risk of fire or electrical shocks, install the machine in a location with an
ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90%
(condensation free).
Do not place the machine on a thick rug or carpet.
If fibers or dust come inside the machine, it could cause a fire.
7
Power supplyNever remove the plug by pulling on the cord.
Pulling on the power cord may damage the cord and cause a fire or electrical shock.
When turning OFF the power, be sure to press [ON/OFF] or unplug the machine.
However, if the machine is unplugged during printing, the Print Head is not protected with
the cap that prevents the ink from drying. This may affect the print quality of the machine
when printing later.
During electrical storms, turn OFF the power and disconnect the power cord from the
power outlet.
Do not use an extension cord as this may result in fire or electrical shock.
Ensure that the area around the power outlet is kept clear at all times so you can easily
unplug the power cord if necessary. Otherwise you will be unable to disconnect the power
plug in case of an emergency, and it may result in fire or electrical shock.
Never use a power supply source other than the one rated for the machine in the country
where you purchased the machine as it may result in fire or electrical shock.
The operating requirement of this machine is as follows:
110-120 V AC, 50/60 Hz or 200-240 V AC, 50/60 Hz (depending on local electrical
requirements)
Do not plug the machine into the same circuit as appliances such as an air conditioner,
television, or copier. These devices generate electrical noise which may interfere with your
machine’s operation.
Whenever you turn OFF the power and unplug the machine, wait at least five seconds
before you plug it in again.
Use only the power cord that came with the machine. Using a different power cord may
cause electric leakage or damage to the machine.
Turn OFF the power and unplug the machine in the following conditions:
z When the power cord or plug is damaged or frayed.
z If liquid has spilled into the machine.
z If the machine has been exposed to rain or water.
z If the machine does not operate normally when you have followed the instructions in the
guides included with your machine.
z If the machine does not operate normally when you have followed the instructions
provided in “Troubleshooting” on page 125.
z If the machine has been dropped or damaged.
z If the machine exhibits a distinct change in performance, indicating a need for servicing.
Turn OFF the power and disconnect the power cord if the machine will not be used for a
long period such as during holidays.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
8
HandlingClose the Document Cover gently to avoid catching
your hand. Failing to do so may result in personal
injury.
Do not press down hard on the Document Cover when
using the Platen Glass to scan thick books. This may
damage the Platen Glass and Document Cover and/or
result in personal injury.
Do not place the following objects on top of the machine. If such objects come into contact
with internal electrical components, the machine may short-circuit, resulting in fire or
electrical shock.
z Metal objects such as jewelry and watches
z Containers of water or other liquids such as glasses, vases, or pot plants
If water does spill inside the machine, turn OFF the power immediately by pressing [ON/
OFF], and disconnect the power cord. Then, contact the Canon Customer Care Center.
Do not touch the high-voltage electrical parts as this may result in electrical shock.
Do not place heavy objects on top of the machine as these may topple over and result in
injury.
When removing paper jammed in the machine, be careful not to get ink on your hands or
clothing. If ink gets on your hands or clothing, wash them soon in running water. If you use
hot water, the ink may adhere and become difficult to remove.
After printing, do not touch the electrical contacts of the Print Head. They will be hot and
may result in burns or electrical shock.
Do not subject the machine to strong physical shock or vibration. This can damage the
machine’s components.
Before moving the machine, turn OFF the power and unplug the machine.
When moving the machine, carry the machine at both
ends.
A distinct change in performance may indicate a need for servicing.
Do not insert your hands into the machine while it is printing.
Parts inside the machine are moving and this may result in injury.
Do not turn the machine upside down.
Ink may leak out and stain clothing or the surrounding area.
Adjust only those controls that are covered by the instructions in the guides since
improper adjustment of other controls may result in damage and require extensive repair
by a qualified technician to restore the product to normal operation.
When storing or transporting the machine, do not tilt it, stand it on its side, or turn it upside
down. Doing so may cause ink to leak out.
9
Print Head/Ink tanks For safety reasons, store print heads and ink tanks out of the reach of small children.
Radio wave
interference
If a child ingests any ink, consult a doctor immediately.
Do not shake print heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the Print Head.
Since the microwave oven and the wireless LAN system use the same frequency
bandwidth, the microwave oven can be the potential source of interference when the
microwave oven is on. Placing this product close to microwave oven may result in the poor
status of radio.
10
Reading the Document
Symbols Used in This Guide
Please read the list below of symbols used in this guide. The following symbols are used to indicate
important instructions. Be sure to obey these instructions.
Warning
Indicates a warning concerning operations that may lead to death or injury to persons if not
performed correctly. In order to use the machine safely, always pay attention to these warnings.
Caution
Indicates a caution concerning operations that may lead to injury to persons or damage to property if
not performed correctly. In order to use the machine safely, always pay attention to these cautions.
Important
Indicates operational warnings and restrictions. Be certain to read these items to operate the
machine correctly and to avoid damage to the machine.
Note
Indicates notes for operation or additional explanations. Reading these is highly recommended.
Read this when the machine is connected to a Windows® system.
Read this when the machine is connected to a Macintosh® system.
11
Legal Limitations on Use of Your Product
and Use of Images
It may be unlawful to make copies of, scan, print or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
z Paper money
z Money orders
z Certificates of deposit
z Postage stamps (canceled or uncanceled)
z Identifying badges or insignias
z Selective service or draft papers
z Checks or drafts issued by governmental
agencies
z Motor vehicle licenses and certificates of title
z Traveler’s checks
z Food stamps
z Passports
z Immigration papers
z Internal revenue stamps (canceled or
uncanceled)
z Bonds or other certificates of indebtedness
z Stock certificates
z Copyrighted works/works of art without
permission of copyright owner
12
Chapter 1
Before Printing
Main Components and Their Functions
Front View
(1)(2)
(3)
(4)
(5)
(7)
(6)
(9)
(1) Document Cover
Open this cover when loading a document on the Platen Glass.
(2) Paper Support
Supports paper loaded on the tray. Extend it before loading paper by putting your finger in
the rounded indent and pulling out the extension until it stops.
(3) Paper Guide
When loading paper, ensure that the left edge just touches this guide.
To move the Paper Guide, pinch the knob and slide in the appropriate direction.
(4) Auto Sheet Feeder
Load paper here before printing. Paper feeds automatically, one sheet at a time.
(5) Cover Guide
Align the right side of the paper to this guide.
(6) Card Slot Cover
Open to insert a memory card. For details, see “Inserting the Memory Card” on page 49.
(7) IrDA Port
Receives photo data sent from the mobile phone through infrared communication.
See “Performing Infrared Communication” on page 86.
(8) Direct Print Port
Used when printing directly from a digital camera or a digital video camcorder or a mobile
phone equipped with a camera compatible with the machine.
When using optional Bluetooth Unit*, connect it to this port. Refer to the Bluetooth User’s Guide.
*The Bluetooth Unit is not available to some regions due to the law of the countries or the
regulations. For details, contact the Canon Customer Care Center.
(8)
Chapter 1 13
Before Printing
(9) Paper Output Tray
(10)
(11)
Open this tray before copying or printing by pressing the Open button. However, even if it
is closed, the tray will open automatically when copying or printing is started.
Close the tray when it is not in use.
(16)
(15)
(14)
(13)
(12)
(10) FAU (Film Adapter Unit) Protective Sheet
Protects the FAU Lamp and the Platen Glass. The film guides used for scanning in film
are stored at the rear.
Remove when performing Film Direct Print. Always attach this cover when copying or
scanning originals other than film originals (e.g., documents or photographs).
(11) FAU Lamp
Lights up the film original when scanning films.
(12) Cassette
Load paper to be used regularly here. Paper feeds automatically, one sheet at a time.
*Legal-sized paper and 2.13" x 3.39"/ 54.0 x 86.0 mm size paper are not loadable in the
Cassette.
(13) Open Button
Press this button to open the Paper Output Tray.
(14) Operation Panel
Used to change the settings or operate the machine. See “Operation Panel Name and
Functions” on page 16.
(15) Scanner Lock Switch
Locks the internal fluorescent lamp that is located underneath the Platen Glass (scanning
lamp), to be used when transporting the machine. Make sure to unlock it before turning
the machine on.
(16) Platen Glass
Used to load a document to be processed.
14Chapter 1
Before Printing
Rear View and Interior
(20)
(22)
(23)
(27)
(18)
(19)
(17)
(28)
(17) Print Head Lock Lever
Used to fix the Print Head.
(26)
(21)
(25)
Important
Do not pull up this lever after installing the Print Head.
(18) Ink Tank Lamp
Lights or flashes red to indicate the status of the ink tank. You can check the status of
each ink tank according to the way its lamp flashes. See “Ink Tank Lamps” on page 16.
(19) Print Head Holder
Used to install a Print Head.
(20) Scanning Unit (Printer Cover)
This is the unit used to scan documents. Open when replacing the ink tanks or clearing
jammed paper.
(21) Inner Cover
Open this cover when replacing the ink tanks.
(22) Card Slot
Set the memory card here. For details, see “Inserting the Memory Card” on page 49.
(23) Access Lamp
Lights when a memory card is inserted into the Card Slot. This lamp flashes while the
machine is reading or writing data from/to the memory card. For details, see “Inserting
the Memory Card” on page 49.
(24)
Chapter 1 15
Before Printing
(24) Duplexing Transport Unit
Open when clearing jammed paper after pulling out the Cassette.
(25) Power Connector
This is the connector used to connect the provided power cord.
(26) Rear Cover
Open when clearing jammed paper.
(27) USB Connector (for computer)
This is the connector used to connect the machine to a computer using a USB cable.
Important
While the machine is printing from or scanning images to the computer, or the computer is
in the sleep mode or standby mode, do not disconnect and connect the USB cable.
(28) Wired LAN Connection
Connects the machine to a computer with a wired LAN cable.
Note
z For information on how to install the Print Head and ink tanks, refer to the Setup Guide.
Ink Tank Lamps
z You can check the status of each ink tank according to the way its lamp flashes.
On: The machine is ready to print.
Slow flashing (about three seconds): Ink is low. Prepare a new ink tank. For details,
see “Getting the Ink Level Information” on page 108.
Fast flashing (about one second): Ink tank is empty, or the machine is not ready due to
an error.
Off: Make sure all the ink tanks are installed properly. If an Ink Tank Lamp remains unlit
even after reinstalling ink tanks, an error has occurred and the machine is not ready to
print.
Operation Panel Name and Functions
(1)
(2)
(3)
(4)
(5)
(10) (11)(12) (13) (14) (15)
(1) [ON/OFF]
Turns the machine ON and OFF. Before turning ON the machine, make sure the
Document Cover is closed.
(2) [COPY]
Switches the machine to Copy mode. Flashes when the machine is turned on.
(3) [SCAN]
Switches the machine to Scan mode. This button is used when the machine is connected
to a computer. (Refer to the Scan Guide.)
16Chapter 1
Before Printing
(6)
(7)
(16) (17)(18)(19)(20)(21)
(8)
(9)
(4) [PHOTO/FILM]
Switches the machine to Photo/film mode.
(5) [MEMORY CARD]
Switches the machine to Memory card mode.
(6) LCD (Liquid Crystal Display)
Displays messages, menu selections, and the operation status.
(7) [Menu]
Used to display menus.
(8) [Settings]
Use to configure the page size, media type, and image correction settings.
(9) [Stop/Reset]
Cancels operations. If this button is pressed during printing, the machine aborts printing.
(10) Auto Sheet Feeder Lamp
Lit when the Auto Sheet Feeder is selected.
(11) Cassette Lamp
Lit when the Cassette is selected.
(12) [Feed Switch]
Selects the paper source. Press this toggle switch to change the paper source between
the Auto Sheet Feeder and Cassette.
(13) Alarm Lamp
Lights or flashes orange, when an error occurs, or when paper or ink has run out.
(14) [Search]
Looks up target photos in the memory card using the shooting date as the search key.
See “Searching for Photos with the Shooting Date (Search)” on page 54.
(15) [Photo Index Sheet]
Switches to Photo Index Sheet mode. See “Printing by Using the Photo Index Sheet” on
page 61.
(16) [Back]
Allows you to return to the previous screen.
(17) [OK]
Finalizes your selection for the menu or setting item.
Restores the machine to normal operation after a printing error was resolved, or if paper
jams are cleared.
(18)[] [] [ ] [ ]
Scroll through menu selections, and increase or decrease the number of copies. You can
use these buttons when [ ], [ ], [ ], and [] are displayed on the LCD.
(19) [Trimming]
Use to crop the photo that is displayed. See “Printing a Specified Area (Trimming)” on
page 55.
(20) [Black]
Starts black & white copying, or photo scanning.
(21) [Color]
Starts color copying, photo printing, or scanning.
Chapter 1 17
Before Printing
Turning the Machine ON and OFF
Turn on the machine before starting printing.
Turning on the Machine
Before turning on the machine, confirm that the Print Head and ink tanks are set into place.
Note
If preparatory operations above are not yet finished, follow the Setup Guide to complete them.
1Press [ON/OFF].
[COPY] flashes green for a while, and then turns on.
Note
If the Alarm Lamp lights or flashes orange and an error message is displayed on the LCD, see
“An Error Message is Displayed on the LCD” on page 127.
Turning off the Machine
1To turn off the machine, press [ON/OFF].
The machine is off when the currently selected Mode button (e.g. COPY) stops flashing and
all Operation Panel lamps are off.
Important
When removing the power plug after turning off the machine, be sure to check that all the
lamps on the Operation Panel are not lit. If the power plug is removed from the wall outlet with
the lamps on the Operation Panel lit or blinking, the machine cannot protect its Print Head and
may be unable to print.
See “Keeping the Best Printing Results” on page 113.
Setting the Power Save Mode
The machine enters Power save mode if not operated for a certain interval. In the Power save
mode, the internal fluorescent lamp are turned off, and the selected Mode Lamp stays lit. You
can configure the interval that the machine waits before entering Power save mode. See “Power
save setting” on page 106.
When you try to copy or scan, the machine will exit from Power save mode.
If you use the machine frequently, we recommend that you set the Power save transfer time to 1
hour or 8 hours.
18Chapter 1
Before Printing
The Screen-saver Mode
The LCD goes out if the machine is not operated for 5 minutes. Press any button to restore the
display. You cannot change the period before the LCD goes out.
Loading Documents to Copy or Scan
This section describes how to load the document on the Platen Glass.
Document Requirements
The documents you load on the Platen Glass for copying or scanning must meet these
requirements:
Document
type
Size (W x L)
Thickness
z Documents
z Photographs
z Book
* For details on positive and negative 35 mm film strip and 35 mm slides, see “Photo
Printing from Photo or Film” on page 65.
Max. 8.5" x 11.7" / 216 x 297 mm
Max. 0.8" / 20 mm
Loading Documents
Load documents that you want to copy or scan on the Platen Glass. For how to load a photo,
see “Scanning a Photo” on page 65. For how to load a film, see “Scanning a Film” on page 67.
Note
Make sure any glue, ink, correction fluid, or the like is completely dry before loading the
document on the Platen Glass.
1Lift the Document Cover.
2Load your document on the Platen Glass.
z Place your document face down on the Platen Glass.
z Align the upper left corner of your document with the alignment mark on the upper left
corner of the Platen Glass.
Chapter 1 19
Before Printing
Note
z The machine cannot scan the area within about 0.04" / 1 mm from the rear edge, and
within about 0.08" / 2 mm from the left edge of the Platen Glass.
z You can also scan in originals that are up to 0.8" / 20 mm thick, such as books. Set them
on the Platen Glass in the same way as documents.
3Gently close the Document Cover.
Loading Paper
This section describes how to load paper in the Auto Sheet Feeder and the Cassette.
Paper having a “Model Number” is Canon specialty media.
You may not be able to purchase some Canon branded paper depending on your country.
*1
Paper is not sold in the US by Model Number. Purchase paper by the name.
*2
This is available only when printing from your computer.
*3
When loading a stack of paper, the printed side may be marked when it is fed in. If this
happens, load paper one sheet at a time.
*4
When Windows is being used, you can specify the print setting easily by using the Easy-Photo
Print provided with the Setup CD-ROM.
*5
Feeding from the Cassette can damage the machine. Always load in the Auto Sheet Feeder.
Note
z For specifying the page size and media type when performing copy direct printing, see
“Changing the Print Settings” on page 35.
z For specifying the page size and media type when printing photos saved on mobile
phones, see “Setting the Page Size, Media Type, and Layout When Printing from a Mobile
Phone” on page 84.
z When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm or 0.52 inches in
height) can be loaded in the Auto Sheet Feeder and Cassette respectively. Select [Plain
Paper] from [Media Type] in the printer driver.
For a detailed description of printing media types, refer to the Printer Driver Guide.
Chapter 1 21
Before Printing
z Media types you cannot use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory
results, but can also cause the machine to jam or malfunction.
z Folded, curled or wrinkled paper
z Damp paper
z Excessively thin paper (less than 64 gsm or 17 lb)
z Excessively thick paper* (more than 105 gsm or 28 lb)(non-Canon branded paper)
z Picture postcards
z Postcards affixed with photos or stickers
z Envelopes with double flaps
z Envelopes with sticker flaps
z Envelopes with an embossed or treated surface
z Any type of paper with holes
z Handling paper
z Hold the paper as closely as possible to its edges and try not to touch the print surface. Print
quality will deteriorate if the print surface is damaged or becomes dirty.
z Do not touch the print surface until the ink has dried. If prints get wet, do not touch the printed
side until they dry.
z Paper may curl or the print surface may become smudged if you use a large amount of ink for
printing. In this case, select <ON> for <Prevent paper abrasion> under <Device settings>.
See “If printing surface abrasion is not resolved even after taking the actions above:” on
page 139. Do not print photos or documents that contain graphics on paper that curls easily.
Remove this kind of paper for printing text-only documents.
z If the paper is curled, uncurl it before printing. To uncurl the paper, see “Paper is curled.” on
page 138.
z Put unused paper back into the package, and store them out of direct sunlight in a place
where the temperature and humidity are low. Keep them on a level surface to avoid curling
and wrinkling.
z If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat,
ink may blur depending on the paper.
z Photo Paper Pro guidelines
z Do not touch the print surface until the ink is dry (approx. 30 minutes). Colors in dark images
may appear indistinct at first, but will become clearer after approx. 30 minutes.
z Images may become smudged if you place them in an album before the ink is completely dry.
It is recommended that you allow the ink to dry for 24 hours.
z Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight.
z Do not store or display printouts in hot, damp, or humid conditions. Never expose them to
heat or direct sunlight.
z Store printouts in photo albums, photo frames, or presentation binders to protect them from
direct exposure to air or sunlight.
z Do not mount printouts in an adhesive-type album as you may not be able to remove them.
z Be aware that some types of clear plastic folders and albums may cause the edges of the
paper to turn yellow.
22Chapter 1
Before Printing
About the Auto Sheet Feeder and the Cassette
(A)
You can load paper in both the Auto Sheet Feeder and Cassette.
Loading paper in the Auto Sheet Feeder is easy, and is convenient if you frequently switch to
and print on various sizes or types of paper.
Loading paper in the Cassette allows you to print without reloading paper for each job. This is
convenient for loading a certain type of paper, such as plain paper, you regularly print onto.
Loading paper in both the Auto Sheet Feeder and Cassette makes the following paper feed
methods available:
* Some types of paper cannot be used on the Cassette. See “Recommended Paper and
Requirements” on page 20.
z Changing the paper source to feed different types/sizes of paper
If you load plain paper in the Cassette and photo paper in the Auto Sheet Feeder, changing the
paper source allows you to print on both types of paper without removing and reloading paper.
To change the paper source, use [Feed Switch] on the machine or printer driver.
You can also specify the type/size of paper to be fed from the Cassette for regular use with the
printer driver. For example, you can specify that Letter-sized plain paper is always fed from the
Cassette whenever you print.
Note
z For information on page size, media type, and paper support load limit for Auto Sheet
Feeder or Cassette, see “Recommended Paper and Requirements” on page 20.
z For information on the printer driver settings, refer to the Printer Driver Guide.
(A) You can switch between paper loaded in the Auto Sheet Feeder (e.g., 4" x 6" / 101.6 x 152.4
mm) or the Cassette (e.g., A4/Letter-sized paper).
Chapter 1 23
Before Printing
z Continuous printing on the same type/size of paper by using both the
(A)
Auto Sheet Feeder and Cassette together
If the Auto Sheet Feeder or Cassette runs out of paper, the paper source automatically switches
to the other one. This is useful for printing onto a large volume of paper. To use this feature, you
can select this setting with the printer driver beforehand.
Important
z This feature can be used only when printing from a computer.
z This feature can be used only when paper of the same size and media type are loaded in
the Cassette and Auto Sheet Feeder.
Note
z For information on page size, media type, and paper support load limit for Auto Sheet
Feeder or Cassette, see “Recommended Paper and Requirements” on page 20.
z For information on the printer driver settings, refer to the Printer Driver Guide.
(A)
(A) If the Auto Sheet Feeder runs out of paper, the paper source automatically changes to the
Cassette.
Changing the Paper Source
Before printing, confirm that the location where you have loaded paper is selected as a paper
source. Press [Feed Switch] to change the paper source.
(B)
(A) Auto Sheet Feeder Lamp
(B) [Feed Switch]
(C) Cassette Lamp
24Chapter 1
Before Printing
(C)
Note
z Press [Feed Switch] so that the Auto Sheet Feeder Lamp is lit when feeding paper from the
Auto Sheet Feeder and the Cassette Lamp is lit when feeding paper from the Cassette.
z You can also select the paper source with the printer driver when printing from the
computer. For details, refer to the Printer Driver Guide.
Loading the Print Media in the Auto Sheet Feeder
z Loading Paper
Note
For detailed information on the specialty media Canon provides for use with its various
printers, see “Recommended Paper and Requirements” on page 20.
1Flatten the four corners of the paper before loading it.
Note
z Align the edges of paper neatly before loading. Loading paper without aligning the edges
may cause paper jams.
z When paper is curled, hold the opposing curled corners and gently bend them in the
opposite direction until the paper becomes completely flat. See “Paper is curled.” on
page 138.
2Prepare to load paper.
(1) Open the Paper Support, then pull out the Paper Support Extension to support the paper.
(2) Press the Open Button to open the Paper Output Tray.
(3) Pull out the Paper Output Tray Extension completely.
Note
After printing, to put back the Paper Output Tray Extension, push it back while raising it a
little.
Chapter 1 25
Before Printing
(4) Press [Feed Switch] so that the Auto Sheet Feeder Lamp (A) lights.
(A)
(2)
(4)
(1)
(3)
Note
You can also select the paper source with the printer driver. For details, refer to the Printer
Driver Guide.
3Load the paper.
(1) Load the paper into the Auto Sheet Feeder with the print side facing UP.
(2) Align the paper stack against the Cover Guide on the right side of the Paper Support.
Important
Ensure that the Cover Guide stands when you load paper in the Auto Sheet Feeder.
(3) Pinch the Paper Guide and slide it against the left side of the paper stack.
(A)
(1)
(2)
(3)
26Chapter 1
Before Printing
Important
Do not load the paper beyond this Load Limit Mark (A).
Note
z You can use general copy paper or Canon’s Super White Paper SW-201.
z You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in
height) in the Auto Sheet Feeder. However, the paper may not be fed normally
depending on its media type or your environment where the temperature and humidity
are high or low. In that case, reduce the amount of paper to half (approx. 0.2" / 5 mm in
height).
z Remove the printed sheets from the Paper Output Tray before the count reaches 50.
z Do not touch the printed surfaces until the ink dries. For specific drying times, refer to
the instructions packaged with your media.
z Loading Envelopes
Use either European DL or US Comm. Env. #10 size envelopes.
The address is rotated automatically to match the direction of the envelope when printing.
Important
z Envelopes can be used only when printing from a computer.
z Do not use envelopes with embossed or treated surfaces, a double flap, pressure seals or
sticker flaps.
z Select either [DL Env.] or [Comm. Env. #10] according to the envelope size you are using.
z The printed image will be upside down depending on the application. If this occurs, open
the printer properties dialog box then select the [Rotate 180 degrees] check box on the
[Page Setup] tab.
For information on the printer driver settings, refer to the Printer Driver Guide.
1Load the envelope against the Cover Guide on the right side of the Paper Support
with the print side facing UP, and the rear flaps DOWN on the left.
Important
Ensure that the Cover Guide stands when you load paper in the Auto Sheet Feeder.
Note
A maximum of 10 envelopes can be loaded at once.
2Pinch the Paper Guide and slide it against the left side of the envelope.
3Press [Feed Switch] so that the Auto Sheet Feeder Lamp lights.
Chapter 1 27
Before Printing
4Select [Envelope] in [Media Type], and then select [DL Env.] or [Comm. Env. #10] in
[Page Size].
For information on the printer driver settings, refer to the Printer Driver Guide.
(A)
1
2
3
(B)
Note
z Fold the envelope flap shut (A).
z Printing direction (B).
z Loading Other Small-Sized Paper in the Auto Sheet Feeder
Important
Loading plain paper cut to 4" x 6" / 101.6 mm x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13"
x 3.39" / 54.0 x 86.0 mm (Credit Card) size for a trial printing can cause paper jams.
1Load the paper into the Auto Sheet Feeder with the print side facing UP and align
the Cover Guide on the right side of the Paper Support.
Important
Ensure that the Cover Guide stands when you load paper in the Auto Sheet Feeder.
Note
z Load the paper lengthways regardless of the direction of the document.
z You can load up to 20 sheets of 4" x 6" or Credit Card-sized paper, and 10 sheets of 5" x
7"-sized paper.
2Pinch the Paper Guide and slide it against the left side of the paper stack.
3Press [Feed Switch] so that the Auto Sheet Feeder Lamp lights.
28Chapter 1
Before Printing
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