Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe
place for future reference.
Page 2
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
• Setting Up the Machine
• Software Installation
• Network Setting (Only for the MF5770 model.)
Guides with this symbol are PDF manuals included on the
CD-ROM
accompanying CD-ROM.
Set-Up Sheet
• Introduction on Machine Use
• Copying and Printing Instructions
• Troubleshooting
• Fax Instructions
• Troubleshooting
• Software Installation and Instructions
• Printing, Scanning and PC Faxing Instructions
• Troubleshooting
• Remote User Interface Instructions
• Network Connectivity and Setup Instructions
Quick Reference Guide
User’s Guide
Facsimile Guide
(This Manual)
Only for the MF5750/MF5770 models.
Software Guide
Remote UI Guide
Only for the MF5770 model.
Network Guide
Only for the MF5770 model.
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reade r/Acrobat Reader/Acrobat is not installed on your
system, please download it from the Adobe Systems Incor porated website .
Page 3
This equipment conforms to the essential requirements of EC
Directive 1999/5/EC.
We declare that this product conforms to the EMC
requirements of EC Directive 1999/5/EC at nominal mains
input 230 V, 50Hz although the rated input of the product is
200–240 V, 50/60Hz. This equipment has been tested in a
typical system to comply with the technical requirements of
EMC Directive. Use of shielded cable is required to comply
with the technical requirements of EMC Directive.
If you move to another EU country and are experiencing
trouble please call the Canon Help Desk.
Canon® is a registered trademark, and UHQ™ is a trademark of Canon Inc.
®
is a registered trademark.
IBM
®
Microsoft
Other brand and product names may be trademarks or registered trademarks
of their respective companies.
and Windows® are registered trademarks of Microsoft Corporation.
As an ENERGY STAR
®
Partner, Canon has determined
that the machine meets the Energy Star guidelines for
energy efficiency.
Super G3 is a phrase used to describe the new
generation of fax machines that use ITU-T V.34
standard 33.6Kbps* modems. Super G3 High Speed
Fax machines allow transmission time of approx. 3
seconds* per page which results in reduced telephone
line charges.
* Approx. 3 seconds per page fax data transmission time based on Canon FAX
Standard Chart No.1, (Standard Mode) at 33.6Kbps modem speed. The Public
Switched Telephone Network (PSTN) currently supports 28.8Kbps modem speeds or
lower, depending on telephone line conditions.
Thank you for purchasing the Canon LaserBase MF5750/MF5770. Please read this manual thoroughly before
operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many
functions. After reading this manual, store it in a safe place for future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
Indicates a warning concerning operations that may lead to death or injury to persons
WARNING
CAUTION
IMPORTANT
NOTE
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are expressed in
this manual. The operation panel keys on the machine are indicated within brackets.
Press [Start].
if not performed correctly. In order to use the machine safely, always pay attention to
these warnings.
Indicates a caution concerning operations that may lead to injury to persons, or
damage to property if not performed correctly. In order to use the machine safely,
always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items
carefully in order to operate the machine correctly, and to avoid damage to the
machine.
Indicates a clarification of an operation, or contains additional explanations for a
procedure. Reading these notes is highly recommended.
Press [Image Quality].
Messages Displayed in the LCD
The following are a few examples of how messages in the LCD are expressed in this manual. The
messages are indicated within angle brackets.
• If <MEMORY FULL> is displayed, the machine cannot scan the documents.
• <NOT REGISTERED> appears if there are no numbers registered.
v
Page 8
Introduction
mlknopqrst
This chapter describes the operation panel and the standby display used for the fax function of the machine.
Customer Support
The machine is designed with the latest technology to provide trouble-free operation. If you encounter
a problem with the machine's operation, try to solve it by using the information in Chapter 7,
"Troubleshooting." If you cannot solve the problem or if you think the machine needs servicing, contact
your local authorized Canon dealer or the Canon help line.
Operation Panel
This section describes keys used when sending and receiving faxes, and setting the Menu.
For keys not described here, see Chapter 1, "Introduction," in the User’s Guide.
■ MF5770
bc defghija
1
CHAPTER
010203
04
05
07
08
10
1112
a One-Touch Speed Dialing keys
Dial fax/telephone numbers registered under one-touch speed
dialing keys.
b Coded Dial key
Press [Coded Dial], followed by a two-digit code to dial fax/telephone
number registered for coded speed dialing.
Redial /
Pause
Coded
06
Dial
Directory
09
R
Hook
COPY
/
C
FAX
SCAN
Menu
OK
c Redial/Pause key
Redials the previous number dialed manually with the numer ic
keys, and enters pauses when dialing or registering the
numbers.
dIn Use/Memory indicator
Flashes green when a fax is being received or sent, or the
extension phone is off the hook.
Lights green when there are waiting fax jobs, or a fax is
received into the memory.
PQRS
GHI
1
4
7
T
DEF
ABC
23
MNO
JKL
5
WXYZ
TUV
8
0
u
6
9
1-1
Page 9
eAlarm indicator
mlknopqrst
f FAX k ey
g Menu key
h [ (-)] or [ (+)] keys
iExposure key
1
jEnergy Saver key
k R key
Introduction
l Directory key
m Hook key
Flashes red when the machine has a problem such as a paper j am.
(The error message is displayed in the LCD.)
Switches the standby display to the Fax mode.
Customizes the way the machine operates.
Scroll through the selections so you can see oth er settings.
Adjusts the fax exposure.
Sets or cancels the energy saver mode manually. The key lights
green when the energy saver mode is set, and goes off when the
mode is canceled.
Dials an outside line access number when the machine is connected
through a switchboard (PBX).
Enables you to search for fax/telephone numbers by the name under
which they are registered for speed dialing, and then use the number
for dialing.
Enables you to dial without picking up the handset.
■ MF5750
bc defghija
nStatus Monitor key
Checks the status of copy, fax, print and report jobs.
oClear key
Clears an entry in the LCD.
p LCD
Displays messages and prompts during operation. Also
displays selections, text, and numbers when specifying
settings.
qStart key
Starts sending or receivin g faxes.
rStop/Reset key
Cancels sending or receiving faxes and other operations, and
turns to the standby display in the LCD.
s OK key
Determines the contents you set or register.
tImage Quality key
Adjusts the quality of fax image.
u Numeric keys
Enter numbers when dialing or registering fax/telephone
numbers, etc. Also, enter characters when registering names.
1-2
010203
04
05
07
08
101112
Redial /
Pause
Coded
06
Dial
Directory
09
R
Hook
COPY
FAX
SCAN
Menu
DEF
ABC
1
23
GHI
JKL MNO
5
4
PQRS
7
OK
6
TUV
WXYZ
8
9
0
T
u
Page 10
Standby Display
The standby display differs depending on which mode is selected.
The standby display in the Fax mode is as follows:
■ Fax Mode
Date & time
Receive modeImage quality
NOTE
For the standby display in the Copy mode and the Scan mode, see Chapter 1, "Introduction," in the User’s Guide.
1
Introduction
1-3
Page 11
Registering Information in Your Machine
This chapter explains how to register the information necessary for sending and receiving faxes.
NOTE
•
For details on how to enter characters or symbols when you come to step that requires you to enter a name or
number, see Chapter 2, "Operation," in the Quick Reference Guide.
•
You can print the USER DATA LIST to check the sender information you have registered. (See "Printing the USER
DATA LIST," on p. 6-6.)
Registering Sender Information
When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone
number, and the date and time of transmission may be printed in small type at the top of each page.
This information is called the Sender information or the Transmit Terminal Identification (TTI). Similarly,
you can register your details in your machine so that whenever you send a fax, the other party knows
who sent it, and when it was sent.
Below is an example of how your sender information would print on a fax sent from your machine:
01/02 2005 15:33 FAX 123 4567 YOUR NAME 001/001
Date and time of
transmission
Your fax/telephone
number.
You can select <FAX>
or <TEL> to be
displayed in front of the
number. (See <2. TEL
NUMBER MARK> on
p. 8-3.)
Our Ref. 350/PJC/EAC
THE SLEREXE COMPANY LIMITED
SAPORS LANE•BOOLE•DORSET•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 1234567
Your name
2
CHAPTER
Page number
NOTE
You can set the sender information to print inside or outside the image area. (See <1. TTI POSITION> of "Menu
Descriptions," on p. 8-2.)
2-1
Page 12
2
Registering Information in Your Machine
Entering the Date and Time
NOTE
You can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-6.)
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <TIMER SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <DATE/TIME SETTING> ➞ press [OK].
4
Use the numeric keys to enter the date (day/month/year) and time (in 24-hour format) ➞ press [OK].
DATE/TIME SETTING
01/02 '05 11:01
Enter only the last two digits of the year.
5
Press [Stop/Reset] to return to the standby display.
TIMER SETTINGS
➞
2.DATE SETUP
Registering Your Fax/Telephone Number and Name
1
Press [Menu].
2
Press [ ] or [ ] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <TEL LINE SETTINGS> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select <UNIT TEL NUMBER> ➞ press [OK].
6
Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces) ➞ press
[OK].
2-2
UNIT TEL NUMBER
123xxxxxxx
To enter a plus sign (+) before the number, press [#].
To delete a previous number, press [ (-)] or [Clear]. To delete the entire entry, press and hold [Clear].
7
Press [Menu].
8
Press [ (-)] or [ (+)] to select <UNIT NAME> ➞ press [OK].
TEL LINE SETTINGS
➞
2.TEL LINE TYPE
Page 13
9
Use the numeric keys to enter your name (max. 24 characters, including spaces) ➞ press [OK].
For details on how to enter characters or symbols, see "2.3 Enter Characters," in the Quick Reference Guide.
UNIT NAME :A
CANON
10
Press [Stop/Reset] to return to the standby display.
USER SETTINGS
➞
3.TX TERMINAL ID
Setting the Telephone Line Type
Before using the machine, make sure you have set the correct telephone line type for your telephone
line. If you are unsure of your telephone line type, contact your telephone company.
NOTE
You can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-6.)
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <TEL LINE SETTINGS> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select <TEL LINE TYPE> ➞ press [OK].
6
Press [ (-)] or [ (+)] to select the telephone line type ➞ press [OK].
You can select from the following:
- <TOUCH TONE> for tone dialing
- <ROTARY PULSE> for pulse dialing
7
Press [Stop/Reset] to return to the standby display.
Dialing Through a Switchboard
A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected
through a PBX or other telephone switching system, you have to dial the outside line access number
first, and then the number of the party you are calling.
To facilitate this procedure, you can register the PBX access type and the outside line access number
under [R] so that you only need to press this key before dialing the fax/telephone number you want to
reach.
2
Registering Information in Your Machine
NOTE
You can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-6.)
2-3
Page 14
2
Registering Information in Your Machine
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <R-KEY SETTING> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select <PBX> ➞ press [OK].
6
Press [ (-)] or [ (+)] to select the access type of your switching system.
● If you selected <HOOKING>:
❑
Press [OK].
● If you selected <PREFIX>:
❑
Press [OK].
❑ Use the numeric keys to enter the outside line access number (max. 19 digits) ➞ [Redial/Pause] to enter a
pause ➞ [OK].
NOTE
If you do not press [Redial/Pause] before pressing [OK], you cannot complete the registration.
7
Press [Stop/Reset] to return to the standby display.
2-4
Page 15
Speed Dialing
This chapter explains how to simplify the dial ing process by assigning the recipient names and their fax/telephone
numbers to only one or two keys.
Speed Dialing Methods
Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys.
The following speed dialing methods are available:
■ One-Touch Speed Dialing
Register a fax/telephone number for one-touch speed dialing (see "Registering One-Touch Speed Dialing," on p.
3-1), then to dial the number, simply press the one-touch speed dialing key assigned to that number.
■ Coded Speed Dialing
Register a fax/telephone number for coded speed dialing (see "Registering Coded Speed Dialing," on p. 3-3), then
to dial the number, simply press [Coded Dial] ➞ enter the two-digit code assigned to that number.
■ Group Dialing
Register a group of fax/telephone numbers for group dialing (see "Registering Group Dialing," on p. 3-4), then to send
a document to all numbers in that group, simply press the one-touch speed dialing key, or press [Coded Dial] ➞ enter
the two-digit code assigned to that group.
NOTE
After you set up your speed dialing keys, we recommend that you occasionally print a list of all fax/telephone
numbers registered in the machine, and store it for reference. (See "Printing Speed Dialing Lists," on p. 3-6.)
Registering One-Touch Speed Dialing
Before you can use one-touch speed dialing (see "One-Touch Speed Dialing," on p. 4-4), you need to
register the recipients' fax/telephone numbers. You can register up to 11 one-touch speed dialing keys,
which can include group dialing numbers.
3
CHAPTER
NOTE
You can also register multiple fax/telephone numbers in each one-touch speed dialing key. (See "Registering
Group Dialing," on p. 3-4.)
3-1
Page 16
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <1-TOUCH SPD DIAL> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select a one-touch speed dialing key (01 to 11) ➞ press [OK] twice.
You can also select a key by pressing the one-touch speed dialing key.
5
Use the numeric keys to enter the fax/telephone number you want to register (max. 120 digits, including
spaces and pauses) ➞ press [OK] twice.
TEL NUMBER ENTRY
3
Speed Dialing
905xxxxxxx
6
Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including
spaces) ➞ press [OK].
NAME :A
Canon FRANCE
To continue registering one-touch speed dialing keys, repeat the procedure from step 4.
7
Press [Stop/Reset] to return to the standby display.
NAME :A
➞
1-TOUCH SPD DIAL
➞
[01]Canon FRANCE
NOTE
Use the destination labels provided with the machine to label the one-touch speed dialing keys with the recipients'
names.
Changing or Deleting an Entry
■ Changing a Fax/Telephone Number You Registered
Follow steps 1 to 4 of "Registering One-Touch Speed Dialing" (see p. 3-1). In step 5, press and hold [Clear] to
delete an entire fax/telephone number ➞ use the numeric keys to enter a new number ➞ press [OK] ➞ [Stop/Reset].
NOTE
You can also press
■ Changing a Name You Registered
Follow steps 1 to 5 of "Registering One-Touch Speed Dialing" (see p. 3-1). In step 6, press and hold [Clear] to
delete an entire name ➞ use the numeric keys to enter a new name ➞ press [OK] ➞ [Stop/Reset].
NOTE
You can also press [Clear] repeatedly to delete the registered name.
[ (-)]
or [Clear] repeatedly to delete the registered number.
3-2
Page 17
■ Deleting an Entire Entry
Follow steps 1 to 4 of "Registering One-Touch Speed Dialing" (see p. 3-1). In step 5, press and hold [Clear] to
delete the registered number ➞ press [OK] ➞ [Stop/Reset].
NOTE
•
When deleting the registered number, the registered name is cleared automatically.
•
You can also press
[ (-)]
or [Clear] repeatedly to delete the registered number.
Registering Coded Speed Dialing
Before you can use coded speed dialing (see "Coded Speed Dialing," on p. 4-5), you need to register
the recipients' fax/telephone numbers. You can register up to 100 fax/telephone numbers.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <CODED SPD DIAL> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select a coded speed dialing code (00 to 99) ➞ press [OK] twice.
You can also select a code by pressing [Coded Dial] ➞ entering the two-digit code with the numeric keys.
5
Use the numeric keys to enter the fax/telephone number you want to register (max. 120 digits, including
spaces and pauses) ➞ press [OK] twice.
3
Speed Dialing
TEL NUMBER ENTRY
149xxxxxxx
6
Use the numeric keys to enter a name for the coded speed dialing code (max. 16 characters, including
spaces) ➞ press [OK].
NAME :A
Canon ITALIA
To continue registering coded speed dialing codes, repeat the procedure from step 4.
7
Press [Stop/Reset] to return to the standby display.
NAME :A
➞
CODED SPD DIAL
➞
[ ∗ 00]Canon ITALIA
3-3
Page 18
Changing or Deleting an Entry
■ Changing a Fax/Telephone Number You Registered
Follow steps 1 to 4 of "Registering Coded Speed Dialing" (see p. 3-3). In step 5, press and hold [Clear] to delete an
entire fax/telephone number ➞ use the numeric keys to enter a new number ➞ press [OK] ➞ [Stop/Reset].
NOTE
You can also press
■ Changing a Name You Registered
Follow steps 1 to 5 of "Registering Coded Speed Dialing" (see p. 3-3). In step 6, press and hold [Clear] to delete an
entire name ➞ use the numeric keys to enter a new name ➞ press [OK] ➞ [Stop/Reset].
3
NOTE
You can also press
■ Deleting an Entire Entry
Follow steps 1 to 4 of "Registering Coded Speed Dialing" (see p. 3-3). In step 5, press and hold [Clear] to delete the
registered number ➞ press [OK] ➞ [Stop/Reset].
Speed Dialing
NOTE
•
When deleting the registered number, the registered name is cleared automatically.
•
You can also press
[ (-)]
or [Clear] repeatedly to delete the registered number.
[ (-)]
or [Clear] repeatedly to delete the registered name.
[ (-)]
or [Clear] repeatedly to delete the registered number.
Registering Group Dialing
Before you can use group dialing (see "Group Dialing," on p. 4-5), you need to register the recipients'
fax/telephone numbers. You can register up to 110 groups, which can include one-touch speed dialing
keys and/or coded speed dialing codes.
Each time you program a one-touch speed dialing key or coded speed dialing code, the amount of
group dials available is reduced by one.
3-4
NOTE
•
You can only enter the fax/telephone numbers that have already been registered for one-touch or coded speed
dialing. See the following titles:
- "Registering One-Touch Speed Dialing," on p. 3-1
- "Registering Coded Speed Dialing," on p. 3-3
•
You cannot enter numbers with the numeric keys.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <GROUP DIAL> ➞ press [OK].
Page 19
4
Specify an empty one-touch speed dialing key or coded speed dialing code that you want to set as the
group dial.
● To register a group under a one-touch speed dialing key:
❑
Press [ (-)] or [ (+)] to select a one-touch speed dialing key (01 to 11) ➞ press [OK] twice.
You can also select a key by pressing the one-touch speed dialing key.
● To register a group under a coded speed dialing code:
❑
Press [Coded Dial] ➞ use the numeric keys to enter the two-digit code (00 to 99) ➞ press [OK] twice.
5
Select the speed dialing numbers you want to register in the group ➞ press [OK] twice.
The speed dialing number refers to the one-touch dialing number or coded speed dialing number under which the
fax/telephone number is programmed.
To enter in the group a number stored under a one-touch speed dialing key, press the desired one-touch speed
dialing key(s).
To enter a number stored under a coded speed dialing code, press [Coded Dial] ➞ enter the two-digit code for the
number using the numeric keys. For multiple entries, press [Coded Dial] between each entry.
NOTE
To review the numbers you have entered, press [ (-)] or [ (+)].
6
Use the numeric keys to enter a name for the group (max. 16 characters, including spaces) ➞ press [OK].
3
Speed Dialing
NAME :1
Canon group 2
To continue registering other groups, repeat the procedure from step 4.
The name you enter here will appear in speed dialing lists.
7
Press [Stop/Reset] to return to the standby display.
GROUP DIAL
➞
[02] GROUP DIAL
Changing or Deleting an Entry
■ Deleting a Fax/Telephone Number from the Group
Follow steps 1 to 4 of "Registering Group Dialing" (see p. 3-4). In step 5, press [ (-)] or [ (+)] to display the
number you want to delete ➞ press and hold [Clear] ➞ press [OK] ➞ [Stop/Reset].
■ Adding a Fax/Telephone Number to the Group
Follow steps 1 to 4 of "Registering Group Dialing" (see p. 3-4). In step 5, simply enter the additional number as
explained.
■ Deleting an Entire Group
Follow steps 1 to 4 of "Registering Group Dialing" (see p. 3-4). In step 5, press [Clear] repeatedly until all numbers
are deleted ➞ press [OK] ➞ [Stop/Reset].
NOTE
When deleting all numbers, the registered group name is cleared automatically.
3-5
Page 20
Printing Speed Dialing Lists
You can print lists of the recipients registered for speed dialing. You may want to keep these lists near
the machine to refer to them when dialing.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <SPEED DIAL LIST> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select the list you want to print ➞ press [OK].
3
Speed Dialing
You can select from the following:
- <1-TOUCH LIST>
- <CODED DIAL LIST>
- <GROUP DIAL LIST>
Samples of the lists are shown below.
■ 1-TOUCH LIST
01/02 2005 10:32 FAX 1234567 CANON 001
************************
1-TOUCH LIST
***
************************
NO. RECIPIENT ADDRESS DESTINATION ID
[ 01] 732 2233 ADAM BOOKS,CPA
[ 02] 761 1298 JOHN BARRISTER
[ 04] 1 516 911 4411 NATALIE SMITH
[ 03] 1 914 438 3619 SEYMOUR GREEN
***
■ CODED DIAL LIST
01/02 2005 10:47 FAX 1234567 CANON 001
*****************************
CODED DIAL LIST
***
*****************************
NO. RECIPIENT ADDRESS DESTINATION ID
00] 555 1234 BILL
[
*
[
01] 14043333499 PEACHTREE,INC.
*
[
02] 16172223322 HUNT INVESTMENTS
*
[
03] 1 312 538 4005 LAKESIDE INC.
*
***
■ GROUP DIAL LIST
3-6
01/02 2005 10:07 FAX 1234567 CANON 001
***************************
GROUP DIAL LIST
***
[ 0 5] CANON GROUP [ 01] 225 7823 CANON NY
[
[
[
***************************
02] 233 7766 CANON CA
00] 876 2398 CANON TX
*
01] 613 9076 CANON OH
*
***
Page 21
Sending Faxes
This chapter describes the different ways to send faxes. It also explains how to adjust scan settings to improve the
image quality.
Sending Methods
There are two methods of sending faxes from the machine:
- Memory Sending
- Manual Sending
NOTE
•
You can also fax the documents from your computer. If you want to install the software for fax sending, see the
following:
- "Install software," in the Set-Up Sheet
- Chapter 1, "Installation," in the Software Guide
•
For details on how to send faxes from your computer, see Chapter 4, "PC Faxing (MF5750/MF5770 Models Only),"
in the Software Guide.
Memory Sending
You should normally use memory sending to send documents efficiently.
If <MEMORY FULL> is displayed, the machine cannot scan the documents. In this case, wait for the
machine to send any faxes stored in the memory, then scan the documents.
NOTE
You can register a new fax job while the machine is waiting to redial the recipient's number automatically. For
details on how to set the machine to redial automatically, see "Automatic Redialing," on p. 4-6. You can store up to
20 fax jobs or approximately 256 pages * in the memory.
* Based on the condition that the other party sends the fax by the LaserBase MF5750/MF5770. with Canon
Fax Standard Chart No. 1, standard mode.
1
Place the document on the platen glass or load it in the ADF ➞ press [FAX].
For details on the types of documents you can fax, their requirements, and how to place or load documents, see
Chapter 3, "Document Handling," in the User’s Guide.
2
Adjust any necessary settings for your document.
• Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality (Fax Resolution)," on p.
4-3.)
• Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan Density)," on p. 4-3.)
4
CHAPTER
4-1
Page 22
3
Dial the recipient's fax/telephone number.
For details on the different dialing methods, see "Dialing Methods," on p. 4-4.
4
Press [Start].
If you are using the ADF, the fax will be transmitted automatically.
If you are using the platen glass, you will be prompted when the page has been scanned. Place the next page (for
a multipage document) ➞ press [Start]. To start sending, after all the pages have been scanned, press [OK].
NOTE
To cancel memory sending, press [Stop/Reset].
You can also cancel sending using [Status Monitor]. (See Chapter 7, "Status Monitor," in the User’s Guide.)
Manual Sending
Use manual sending when you want to talk to the recipient before sending a document, or if the
4
Sending Faxes
recipient does not have a fax machine that can receive automatically.
NOTE
•
You will need to connect a telephone to the machine if you want to talk to the recipient before sending a document.
•
You cannot use the platen glass for manual sending.
1
Connect a telephone to the machine if you want to talk to the recipient before sending a document.
For details on how to connect a telephone to the machine, see "Connect telephone cable," in the Set-Up Sheet.
2
Load the document in the ADF ➞ press [FAX].
For details on the types of documents you can fax, their requirements, and how to load documents, see Chapter
3, "Document Handling," in the User’s Guide.
3
Adjust any necessary settings for your document.
• Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality (Fax Resolution)," on p.
4-3.)
• Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan Density)," on p. 4-3.)
4
Press [Hook] or pick up the handset of your telephone.
5
Dial the recipient's fax/telephone number.
For details on the different dialing methods, see "Dialing Methods," on p. 4-4.
4-2
NOTE
You cannot use group dialing for manual sending.
6
Talk through the handset to the recipient.
If you press [Hook] in step 4, you can pick up the handset when you hear the recipient’ voice.
If you hear a high-pitched signal instead of the recipient's voice, go to step 8.
Page 23
7
Ask the recipient to set his fax machine to receive faxes.
8
When you hear a high-pitched signal, press [Start] ➞ hang up the handset.
NOTE
•
To cancel manual sending, press [Stop/Reset].
•
If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The
offhook alarm can be turned off. (See <4. OFFHOOK ALARM> of "Menu Descriptions," on p. 8-2.)
Improving Faxed Images
There are several settings that allow you to improve the quality of faxed documents.
Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher the image
quality, the better the output quality at the other end, but the longer the transmission time. Adjust the
image quality according to the type of document you are sending.
1
Press [Image Quality].
2
Press [ (-)] or [ (+)] to select the resolution ➞ press [OK].
You can select from the following:
- <STANDARD> for most text-only documents. (203x98 dpi)
- <FINE> for fine-print documents (the resolution is twice that of <STANDARD>). (203x196 dpi)
- <PHOTO> for documents that contain photographs (the resolution is twice that of <STANDARD>). (203x196 dpi)
- <SUPER FINE> for documents that contain fine print and images (the resolution is four times that of
<STANDARD>). (203x391 dpi)
- <ULTRA FINE> for documents that contain fine print and images (the resolution is eight times that of
<STANDARD>). (406x391 dpi)
Adjusting the Exposure (Scan Density)
Density is the degree of differences between light and dark areas of an image.
4
Sending Faxes
1
Press [Exposure].
2
Press [ (-)] or [ (+)] to adjust the density ➞ press [OK].
EXPOSURE
-LT DK+
You can select from the following:
- Set in the middle for standard documents
- Press [ (+)] for light documents to be darker
- Press [ (-)] for dark documents to be lighter
➞
01/02 2005 TUE 15:10
FaxOnly STANDARD
4-3
Page 24
Dialing Methods
There are several ways of dialing the fax/telephone number of the party to which you want to send a
fax. They are as follows:
■ When the Fax/Telephone Number Is Not Registered in the Machine
•
Regular Dialing
• Redialing
■ When the Fax/Telephone Number Is Registered in the Machine
•
One-Touch Speed Dialing
• Coded Speed Dialing
• Group Dialing
• Directory Dialing
4
NOTE
•
If you are unsure of the registered fax/telephone number, check the destination labels, or print each list and check
the numbers. (See "Printing Speed Dialing Lists," on p. 3-6.)
•
For details on registering a fax/telephone number for speed dialing, see Chapter 3, "Speed Dialing."
•
The machine must be set to the Fax mode when dialing and your fax document must be loaded in the ADF or on
the platen glass.
Sending Faxes
Regular Dialing
When you come to a step that requires dialing a number, you can dial the number with the keys on the
numeric keypad, just like you would when dialing a telephone number.
1
Dial a fax/telephone number with the numeric keys.
NOTE
•
If you enter a wrong number, press
the digits you entered.
•
If <TIME OUT> in the <TX SETTINGS> is set to <ON>, scanning starts when you press [OK] after entering the
fax/telephone number.
2
Press [Start] to scan the document.
Press [OK] to start dialing when you set the document on the platen glass. When you set the document in the
ADF, the machine automatically starts dialing after scanning is complete.
[(-)]
or [Clear] to delete the last digit. Or press and hold [Clear] to delete all
One-Touch Speed Dialing
1
Press the desired one-touch speed dialing key (01 to 11).
The number registered under that one-touch speed dialing key is displayed.
<NOT REGISTERED> appears if no fax/telephone number is assigned to the one-touch speed dialing key you
pressed.
If <TIME OUT> in the <TX SETTINGS> is set to <ON>, scanning starts automatically.
NOTE
If you press a wrong key, press [Stop/Reset].
2
Press [Start] to scan the document.
Press [OK] to start dialing when you set the document on the platen glass. When you set the document in the
ADF, the machine automatically starts dialing after scanning is complete.
4-4
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Coded Speed Dialing
1
Press [Coded Dial] ➞ enter the desired two-digit code (00 to 99) with the numeric keys.
The number registered under that coded speed dialing code is displayed.
<NOT REGISTERED> appears if no fax/telephone number is assigned to the coded speed dialing code you entered.
If <TIME OUT> in the <TX SETTINGS> is set to <ON>, scanning starts automatically.
NOTE
If you enter a wrong code, press [Stop/Reset].
2
Press [Start] to scan the document.
Press [OK] to start dialing when you set the document on the platen glass. When you set the document in the
ADF, the machine automatically starts dialing after scanning is complete.
Group Dialing
1
Press the desired one-touch speed dialing key (01 to 11), or press [Coded Dial] ➞ enter the two-digit code
(00 to 99) to which a group of fax/telephone numbers are assigned.
The name of the group is displayed.
<NOT REGISTERED> appears if no fax/telephone number is assigned to the one-touch speed dialing key you pressed.
If <TIME OUT> in the <TX SETTINGS> is set to <ON>, scanning starts automatically.
4
NOTE
•
If you press a wrong key, press [Stop/Reset].
•
You cannot enter an unregistered fax/telephone number directly into a group.
2
Press [Start] to scan the document.
Press [OK] to start dialing when you set the document on the platen glass. When you set the document in the
ADF, the machine automatically starts dialing after scanning is complete.
Directory Dialing
Directory dialing allows you to look up the other party’s name you registered and retrieve the number for
dialing. This feature is convenient when you know the other party’s name but cannot recall the one-touch
speed dialing key, the code for coded speed dialing, or group dialing where the number is registered.
1
Press [Directory].
<NOT REGISTERED> appears if there are no numbers registered, and the display retur ns to dial entry mode.
2
Press a numeric key to enter the first letter of the name of the party you are searching for.
For example, if you want to search for a name that starts with the letter "H", press 4 (GHI) twice.
Entries starting with the letter you entered are displayed.
If the entry does not appear for the key you pressed, the entry is not registered for speed dialing. Dial the other
party's fax/telephone number with the numeric keys, (See "Regular Dialing," on p. 4-4.) or register the fax/
telephone number. (See Chapter 3, "Speed Dialing.")
• To check registered names
Pressing [ (+)] displays the names of other parties in alphabetical order.
Pressing [ (-)] displays them in reverse order.
When you reach the last name, the display returns to the first name.
3
With the name you want to dial displayed, press [OK].
The other party’s name, or the name for group dialing appears.
If <TIME OUT>in the <TX SETTINGS> is set to <ON>, scanning starts automatically .
4
Press [Start] to scan the document.
Press [OK] to start dialing when you set the document on the platen glass. When you set the document in the
ADF, the machine automatically starts dialing after scanning is complete.
Sending Faxes
4-5
Page 26
Redialing a Busy Number
There are two methods of redialing:
- Manual Redialing
- Automatic Redialing
Manual Redialing
Press [Redial/Pause] to redial the last number entered with the numeric keys used to send a fax.
NOTE
•
To cancel manual redialing, press [Stop/Reset].
•
The last number entered with the numeric keys will be deleted when you unplug and plug the power cord.
•
The number entered for a voice call is not stored for redial number.
4
Automatic Redialing
When using memory sending to send a document and the recipient's line is busy, the machine will
redial the number after an interval.
The machine allows you to customize automatic redialing settings to suit your needs. (See
"Customizing Automatic Redialing Settings" ‘on p.4-6.)
Sending Faxes
NOTE
To cancel automatic redialing, wait until the machine starts redialing ➞ press [Stop/Reset] ➞ follow the instructions
in the LCD.
You can also cancel automatic redialing using [Status Monitor]. (See Chapter 7, "Status Monitor," in the User’s
Guide.)
■ Customizing Automatic Redialing Settings
You can customize the following settings:
• Whether or not the machine redials automatically
• The number of times the machine redials
• The time interval between redialing
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <TX SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <AUTO REDIAL> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select <ON> to enable automatic redialing or <OFF> to disable it.
● If you selected <OFF>:
❑
Press [OK].
4-6
Page 27
● If you selected <ON>:
❑
Press [OK] twice.
❑ Press [ (-)] or [ (+)], or use the numeric keys to enter the number of times you want the machine to redial ➞
press [OK] twice.
You can set the machine to redial between 1 to 10 times.
REDIAL TIMES
2TIMES
❑ Press [ (-)] or [ (+)], or use the numeric keys to enter the time interval between redialing ➞ press [OK].
You can set the time interval between 2 to 99 minutes.
REDIAL INTERVAL
4MIN.
6
Press [Stop/Reset] to return to the standby display.
REDIAL INTERVAL
➞
2MIN.
TX SETTINGS
➞
4.TIME OUT
Sending the Same Document to Several Recipients
(Sequential Broadcasting)
The machine allows you to send the same document to a maximum of 112 recipients in one operation.
NOTE
If you frequently send documents to the same group of recipients, you can group these numbers for group dialing.
This will allow you to send documents to all recipients in the group at the press of one or a few keys.
1
Place the document on the platen glass or load it in the ADF ➞ press [FAX].
For details on how to place or load documents, see Chapter 3, "Document Handling," in the User’s Guide.
2
Adjust any necessary settings for your document.
• Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality (Fax Resolution)," on p.
4-3.)
• Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan Density)," on p. 4-3.)
3
Enter the fax/telephone numbers you want to send to.
● To use one-touch speed dialing:
❑
Press the one-touch speed dialing key(s). You can dial up to 11 destinations.
● To use coded speed dialing:
❑
Press [Coded Dial] ➞ use the numeric keys to enter the two-digit code. You can dial up to 100 destinations.
4
Sending Faxes
NOTE
Repeat the step above to enter the other codes if necessary.
4-7
Page 28
● To use regular dialing:
❑
Use the numeric keys to enter the fax/telephone number ➞ press [OK]. You can dial up to one destination.
Press [Redial/Pause] to redial the last number dialed with the numeric keys.
● To use directory dialing:
❑
Press [Directory].
❑ Press a numeric key which contains the first letter of the desired destination.
❑ Press [ (-)] or [ (+)] to scroll through the required names until you find the desired destination ➞ press
[OK].
NOTE
•
After entering the first one-touch speed dialing key or coded speed dialing code, you have 5 seconds to enter
another speed dialing key or code before the machine begins sending automatically. If you have entered more
than one speed dialing button or code, the machine waits for 10 seconds before it begins sending. If you do not
want the machine to send automatically, you need to change <TIME OUT> in <TX SETTINGS> in <FAX
4
SETTINGS> of the Menu. (See <4. TIME OUT> of "Menu Descriptions," on p. 8-5.)
•
To review the numbers you have entered, press [ (-)] or [ (+)].
4
After you have specified all of the destinations, press [Start].
If you are using the platen glass, you will be prompted when the page has been scanned. Place the next page (for
a multipage document) ➞ press [Start]. To start sending, press [OK].
Sending Faxes
Special Dialing
This section explains special dialing features, such as dialing an overseas number, and switching
temporarily to tone dialing.
Dialing an Overseas Number (With Pauses)
When you dial or register an overseas number, you may need to insert a pause within the number.
1
NOTE
•
Regardless of the order you used when dialing, the machine sends the document to the destinations you specified
in this order: regular dialing numbers, one-touch speed dialing numbers, then coded speed dialing numbers.
•
Only one broadcasting job will be active at any given time.
•
To cancel sending, press [Stop/Reset] ➞ follow the instructions in the LCD. When you press [Stop/Reset], sending
to all recipients will be canceled. You cannot cancel sending to only one recipient. (See Chapter 7, "Status
Monitor," in the User’s Guide.)
NOTE
You cannot insert a pause after the last number you entered for manual sending.
Place the document on the platen glass or load it in the ADF ➞ press [FAX].
For details on the types of documents you can fax, their requirements, and how to place or load documents, see
Chapter 3, "Document Handling," in the User’s Guide.
4-8
Page 29
2
Adjust any necessary settings for your document.
• Press [Image Quality] to select the fax resolution. (See "Adjusting the Image Quality (Fax Resolution)," on p.
4-3.)
• Press [Exposure] to select the scan density. (See "Adjusting the Exposure (Scan Density)," on p. 4-3.)
3
Use the numeric keys to dial the international access code.
For details on international access codes, contact your local telephone company.
NOTE
If you enter a wrong number, press
the digits you entered.
4
If necessary, press [Redial/Pause] to enter a two-second pause (P).
TEL=0P
[ (-)]
or [Clear] to delete the last digit. Or press and hold [Clear] to delete all
For a longer pause, press [Redial/Pause] again for another two-second pause. Alternatively, you can change the
length of the pause. (See <2. PAUSE TIME> of "Menu Descriptions," on p. 8-4.)
5
Use the numeric keys to dial the country code, the area code, and the fax/telephone number of the other
party.
NOTE
•
If you enter a wrong number, press [Stop/Reset] ➞ start again from step 3.
•
If you make a mistake, press
digits you entered.
6
Press [Start].
[ (-)]
or [Clear] to delete the last digit. Or press and hold [Clear] to delete all the
NOTE
•
To cancel sending after dialing has started, press [Stop/Reset] ➞ follow the instructions in the LCD.
•
To take advantage of the speed dialing features of the machine, register frequently used overseas numbers for
one-touch or coded speed dialing. (See Chapter 3, "Speed Dialing.")
Switching Temporarily to Tone Dialing
Many banks, airline, and hotels provide automated information services that require tone dialing. If the
machine is connected to a rotary pulse line, follow this procedure to set the machine temporarily for
tone dialing:
1
Press [FAX].
2
Press [Hook] or pick up the handset of your telephone.
NOTE
When using your telephone, you need to connect it to the machine. (See "Connect telephone cable," in the Set-Up
Sheet.)
4
Sending Faxes
4-9
Page 30
3
Enter a destination using the numeric keys on your telephone or using a one-touch speed dialing key,
coded speed dialing code, [Redial/Pause], or the numeric keys on the machine.
4
When the recorded message of the information service answers, press [] to switch to tone dialing.
When [] is pressed, <T> is displayed in the LCD.
If your telephone line uses tone dialing, go to the next step.
5
Use the numeric keys on the machine to enter the numbers requested by the information service.
Numbers entered after pressing [] will be dialed using tone dialing.
6
If you want to receive faxes, press [Start].
7
Hang up the handset to disconnect the call.
Tone dialing is canceled when you disconnect the call.
4
NOTE
If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The
offhook alarm can be turned off. (See <4. OFFHOOK ALARM> of "Menu Descriptions," on p. 8-2.)
Sending Faxes
4-10
Page 31
Receiving Faxes
This chapter describes the different ways to receive faxes. It also explains how to set the receive mode and to cancel
the documents the machine is receiving.
Setting the Receive Mode
Follow this procedure to set the receive mode:
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <RECEIVE MODE> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select the receive mode ➞ press [OK].
You can select from the following:
- <FaxOnly> to automatically receive faxes, all calls will be answered as fax transmission. Voice calls will then be
disconnected. (See "Receiving Faxes Automatically: FaxOnly Mode," on p. 5-1.)
- <FaxTel> to automatically switch between fax and voice calls. Faxes will be received automatically, and the
machine will ring for voice calls. (See "Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode," on p.
5-2.)
- <AnsMode> to receive faxes automatically and route voice calls to an answering machine connected to the
machine. (See "Receiving When an Answering Machine Is Connected: AnsMode," on p. 5-3.)
- <Manual> for the connected telephone to ring for fax and voice calls. Fax calls must be answered manually.
(See "Receiving Faxes Manually: Manual Mode," on p. 5-4.)
NOTE
If you set <MAN/AUTO SWITCH> to <ON> in <FAX SETTINGS> of the Menu, the machine will receive faxes
automatically even when the receive mode is set to <Manual>. (See <4. MAN/AUTO SWITCH> of "Menu
Descriptions," on p. 8-6.)
5
Press [Stop/Reset] to return to the standby display.
5
CHAPTER
NOTE
You can save the toner consumption when printing out the received documents. (See Chapter 10, “Machine
Settings,” in the User's Guide.)
Receiving Faxes Automatically: FaxOnly Mode
If you want to select <FaxOnly>, check the following:
■ Select This Mode If:
•
you have a dedicated telephone line for fax use only.
• you only want to receive faxes automatically with the machine.
■ You Will Need to:
•
set <FaxOnly>. (See "Setting the Receive Mode," on p. 5-1.)
• connect the machine to a dedicated telephone line. (See "Connect telephone cable," in the Set-Up Sheet.)
5-1
Page 32
■ When You Receive a Fax Call
The machine will receive the fax automatically.
■ When You Receive a Voice Call
You will not be able to answer the call.
NOTE
•
If you connect a telephone to the machine and enable the <INCOMING RING> setting, the telephone will ring
when the machine receives a voice call, and then you can answer the call.
•
You can select the number of rings. (See <3. INCOMING RING> of "Menu Descriptions," on p. 8-5.)
Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode
■ Select This Mode If:
•
you only have one telephone line for both fax and telephone use.
• you want to receive faxes automatically as well as voice calls.
5
■ You Will Need to:
set <FaxTel>. (See “Setting the Receive Mode,” on p. 5-1.)
■ When You Receive a Fax Call
The machine will receive the fax automatically.
■ When You Receive a Voice Call
The machine will ring. Pick up the handset to answer the call.
Receiving Faxes
Customizing FaxTel
You can customize this mode to control precisely how your machine handles incoming calls. You can
adjust the time the machine takes to check whether a call is a fax or voice call, the length of time the
machine rings when it is a voice call, and the action the machine must take if no one answers a voice
call.
Follow this procedure to customize <FaxTel>:
NOTE
We recommend you leave these settings on the default settings unless you have a particular need to change
them. Certain settings can affect your ability to receive faxes.
5-2
Page 33
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <RX SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <FAX/TEL OPT. SET> ➞ press [OK] twice.
5
Press [ (-)] or [ (+)] to select the time 0 to 30 seconds that the machine takes to check whether a call is
fax or voice call ➞ press [OK] twice.
6
Press [ (-)] or [ (+)] to select the length of time 15 to 300 seconds that the machine rings when the call
is a voice call ➞ press [OK] twice.
7
Press [ (-)] or [ (+)] to select whether the machine switches to receive mode or disconnects the call if
no one answers a voice call after the specified time in step 6 ➞ press [OK].
You can select from the following:
- <RECEIVE> to switch to receive mode
- <DISCONNECT> to disconnect the call
8
Press [Stop/Reset] to return to the standby display.
Receiving When an Answering Machine Is Connected: AnsMode
If you want to select <AnsMode>, check the following:
■ Select This Mode If:
•
you only have one telephone line for both fax and telephone use.
• you want to receive faxes automatically and receive voice messages on your answering machine.
■ You Will Need to:
•
set <AnsMode>. (See "Setting the Receive Mode," on p. 5-1.)
• connect an answering machine to the machine. (See "Connect telephone cable," in the Set-Up Sheet.)
5
Receiving Faxes
NOTE
Follow the guidelines below to adjust the answering machine:
- Set the answering machine to answer on the first or second ring.
- The entire message should be no longer than 15 seconds.
- In the message, tell your callers how to send a fax.
■ When You Receive a Fax Call
The machine will receive the fax automatically.
5-3
Page 34
■ When You Receive a Voice Call
The answering machine will record any voice messages.
Receiving Faxes Manually: Manual Mode
If you want to select <Manual>, check the following:
■ Select This Mode If:
•
you only have one telephone line for both fax and telephone use.
• you receive mainly voice calls and sometimes faxes.
■ You Will Need to:
•
set <Manual>. (See "Setting the Receive Mode," on p. 5-1.)
• connect a telephone to the machine. (See "Connect telephone cable," in the Set-Up Sheet.)
• make sure the <REMOTE RX> setting in the <RX SETTINGS> menu is enabled, if you want to start receiving a
document from the telephone. (See <5. REMOTE RX> of
■ When You Receive a Fax Call
5
The telephone will ring. Pick up the handset and if you hear a beep ➞ press [Start] on the machine to receive the
fax, or enter the two-digit ID code from the telephone ➞ hang up the handset.
NOTE
•
Receiving faxes entering two-digit ID code from the extension telephone can be used only on a touch tone line.
•
If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle. The
offhook alarm can be turned off. (See <4. OFFHOOK ALARM> of "Menu Descriptions," on p. 8-2.)
"Menu Descriptions,"
p. 8-6 .)
Receiving Faxes
■ When You Receive a Voice Call
The telephone will ring. Pick up the handset to answer the call. If the caller wants to send a document after talking
to you, ask them to press the start key on their fax machine. When you hear a beep, press [Start] on the machine to
receive the fax ➞ hang up the handset.
NOTE
The telephone rings for every call, whether it is a fax call or a voice call. If you want the machine to receive faxes
automatically after ringing for a specified number of rings, enable the <MAN/AUTO SWITCH> setting. You can also
specify the number of rings before the machine receives faxes. (See <4. MAN/AUTO SWITCH> of "Menu
Descriptions," on p. 8-6.)
5-4
Page 35
Receiving Faxes While Performing Other Tasks
Since the machine is a multitasking device, it can receive faxes and voice calls while you are
performing other tasks.
• If you receive a fax while you are performing certain tasks, the machine stores the incoming fax in the
memory. Then, as soon as you finish your task, the machine automatically prints the fax. You can
receive a fax while performing the following tasks:
-Printing
- Scanning (Scan mode)*
- Scanning to send a fax*
- Printing reports or lists
- Copying
* Starts printing the fax as soon as the machine receives it, while performing these tasks.
• You cannot receive a fax while sending a fax.
Receiving Faxes in the Memory When a Problem Occurs
If the machine encounters a problem when it is receiving a fax, the machine automatically stores the
unprinted pages of the fax in the memory, and the LCD displays <RECEIVED IN MEMORY> as well as
one or more messages. When the problem is cleared, the machine automatically prints the fax which
was stored in the memory. For an explanation of the message(s) and details on the action to take, see
"LCD Messages," on p. 7-1.
NOTE
•
The machine memory can store up to 20 fax jobs or approximately 256 pages.*
* Based on the condition that the other party sends the fax by the LaserBase MF5750/MF5770 with Canon
Fax Standard Chart No. 1, standard mode. The maximum number of pages that the machine's memory can
store differs depending on the other party's machine.
•
Once the pages are printed, they are deleted from the memory.
•
If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask
them to resend the remaining pages of the fax.
Canceling Receiving
Follow this procedure if you want to stop receiving a fax before reception is completed:
1
Press [Stop/Reset] in the Fax mode.
The confirmation message will appear.
CANCEL DURING TX/RX?
< YES NO >
2
Press [ (-)] to cancel receiving.
If you change your mind and want to continue receiving, press [ (+)] for <NO>.
NOTE
You can also cancel receiving, by pressing [Status Monitor]. (See Chapter 7, "Status Monitor," in the User’s Guide.)
5
Receiving Faxes
5-5
Page 36
Reports and Lists
This chapter explains how to print out the transaction reports and the lists of settings and recipients registered in the
machine.
Summary of Reports and Lists
The table below shows the reports and lists that can be printed from the machine. Refer to the pages
indicated for more details.
Report or ListDescriptionDetails
1-TOUCH LIST
CODED DIAL LIST
GROUP DIAL LISTLists groups registered for group dialing.p. 3-6
ACTIVITY REPORT
TX (Transmission) REPORT
RX (Reception) REPORT
USER DATA LIST
Lists the fax/telephone numbers and names registered for one-touch
speed dialing.
Lists the fax/telephone numbers and names registered for coded
speed dialing.
Shows recent facsimile transactions performed by the machine.
You can enable or disable automatic printing of this report after every
20 transactions. You can also manually set the machine to print it.
Prints after transmission of a d ocument.
You can enable or disable this feature, or set the machine to pr int a
report only when an error occurs.
Prints after reception of a document.
You can enable or disable this feature, or set the machine to pr int a
report only when an error occurs.
Lists the current settings of the machine and the registered sender
information.
6
CHAPTER
p. 3-6
p. 3-6
p. 6-2
p. 6-3
p. 6-5
p. 6-6
NOTE
•
The paper sizes that can be used for reports and lists function are A4 and letter. Only papers loaded in the
cassette can be used for reports and lists function.
•
You can cancel printing the reports or lists using [Status Monitor]. (See Chapter 7, "Status Monitor," in the User’s
Guide.)
6-1
Page 37
6
Reports and Lists
ACTIVITY REPORT
Printing the ACTIVITY REPORT
By default, the machine is set to print an ACTIVITY REPORT after every 20 transactions.
Transactions in an ACTIVITY REPORT are listed chronologically.
Indicates an entry that
has appeared on a
previous report.
Recipient fax/telephone
number/Registered name for
speed dial
Number of page being sent or received
when an error occurred.
Transaction mode
Error correction mode transaction
[Stop/Reset] was pressed during transaction
AUTO RX
ECM 4 OK 00'14
MANUAL TX
ECM 1 OK 02'00
TRANSMIT
ECM 1 OK 00'17
AUTO RX
ECM 1 OK 00'14
TRANSMIT
ECM 0 NG 00'00
TRANSMIT
ECM 0 NG 00'00
Error code
Transaction duration
Number of pages that have
been sent successfully
Transaction number
0 STOP
0 #0018
NOTE
The recipient's fax/telephone number (DESTINATION TEL/ID) is not shown for the manually sent faxes.
If you want to print an ACTIVITY REPORT manually, follow this procedure:
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [OK] twice.
REPORTS/LISTS
1.ACTIVITY REPORT
6-2
Page 38
Adjusting the ACTIVITY REPORT Setting
You can set the machine to turn on or off automatic printing of the ACTIVITY REPORT.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <ACTIVITY REPORT> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select the setting you want ➞ press [OK].
You can select from the following:
- <OUTPUT YES> to turn on automatic printing of the ACTIVITY REPORT
- <OUTPUT NO> to turn off automatic printing of the ACTIVITY REPORT
6
Press [Stop/Reset] to return to the standby display.
Adjusting the TX REPORT Setting
The machine can print a TX (transmission) report (TX REPORT or ERROR TX REPORT) after sending
a document. You can set it to print every time it sends a document, or only when an error occurs.
Alternatively, you can disable printing the report. By default, the machine is set to print a TX report only
when an error occurs.
■ TX REPORT
6
01/02 2005 17:52 FAX 1234567 CANON 001
*********************
TX REPORT
******
TRANSMISSION OK
TX/RX NO 0004
RECIPIENT ADDRESS 1 432 2060
DESTINATION ID
ST. TIME 01/02 17:52
TIME USE 00' 11
PAGES SENT 1
RESULT
*********************
OK
Reports and Lists
6-3
Page 39
■ ERROR TX REPORT
Error
description
01/02 2005 17:21 FAX 1234567 CANON 001
***************************
ERROR TX REPORT
******
***************************
TX FUNCTION WAS NOT COMPLETED
TX/RX NO 0005
RECIPIENT ADDRESS 20 545 8545
DESTINATION ID
ST. TIME 01/02 17:21
TIME USE 00' 00
PAGES SENT 0
RESULT
NG
# 0018 BUSY/NO SIGNAL
6
Reports and Lists
OK: Transmission successful
NG: Some or no pages sent
Number of pages sent
Transmission duration
Transmission time
Transaction number
Recipient fax/telephone number
Registered name for speed dial
NOTE
The recipient's fax/telephone number (RECIPIENT ADDRESS) is not shown for the manually sent faxes.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <TX REPORT> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select the setting you want ➞ press [OK].
You can select from the following:
- <PRINT ERROR ONLY> to print a report only when a transmission error occurs
- <OUTPUT YES> to print a repor t every time you send a document
- <OUTPUT NO> to disable printing the report
● If you selected <PRINT ERROR ONLY> or <OUTPUT YES>:
You can set whether to print the first page of the fax under the report. Press [ (-)] or [ (+)] to select <OFF>
❑
or <ON> ➞ press [OK].
- <OFF> to print no first page
- <ON> to print the first page
NOTE
Even if <REPORT WITH TX IMAGE> of <TX REPORT> setting is set to <ON>, the machine will not print the first
page of the fax when you fax the documents from your computer.
6
Press [Stop/Reset] to return to the standby display.
Error code
6-4
Page 40
Adjusting the RX REPORT Setting
The machine can print an RX (reception) report after receiving a document. You can set it to print every
time it receives a document, or only when an error occurs. Alternatively, you can disable printing the
report. By default, the machine is set not to print an RX REPORT.
01/02 2005 17:52 FAX 1234567 CANON 001
*********************
RX REPORT
******
*********************
Description
RECEPTION OK
TX/RX NO 5003
RECIPIENT ADDRESS 905 795 1111
DESTINATION ID
ST. TIME 01/02 17:52
TIME USE 00' 14
PGS. 1
RESULT
OK
OK: Reception successful
NG: Some or no pages received
Number of pages received.
If reception was not complete, it
indicates the number of page being
received when an error occurred.
Reception duration
Reception time
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <RX REPORT> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select the setting you want ➞ press [OK].
You can select from the following:
- <OUTPUT NO> to disable printing the report
- <PRINT ERROR ONLY> to print a report only when a reception error occurs
- <OUTPUT YES> to print a report every time you receive a document
6
Press [Stop/Reset] to return to the standby display.
Transaction number
Senders fax/telephone number
Registered name for speed dial
(not mentioned on the RX report)
6
Reports and Lists
6-5
Page 41
Printing the USER DATA LIST
The USER DATA LIST allows you to check the current settings of the machine as well as the registered
sender information. (See "Registering Sender Information," on p. 2-1.)
01/02 2005 13:36 FAX 1234567 CANON 001
****************************
USER'S DATA LIST
***
****************************
1. PAPER SETTINGS
CASSETTE
PAPER SIZE A4
PAPER TYPE PLAIN PAPER
MP TRAY
PAPER SIZE A4
PAPER TYPE PLAIN PAPER
2. COMMON SETTINGS
***
6
Reports and Lists
1
Press [Menu].
2
Press [ (-)] or [ (+)]] t o select <REPORTS/LISTS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <USER DATA LIST> ➞ press [OK].
REPORTS/LISTS
3.USER DATA LIST
6-6
Page 42
Troubleshooting
This chapter describes the problems you might encounter during fax operations and their remedies. It also explains
what to do if you cannot solve the problem by yourself.
LCD Messages
The following messages are displayed in the LCD when the machine performs a function or if it
encounters an error.
This section describes messages related to fax functions. For other messages, see Chapter 9,
"Troubleshooting," in the User’s Guide.
CHANGE PAPERSIZE
7
CHAPTER
CauseWhen the machine prints the reports or lists, the paper size setting is set to a size other than <LTR>,
RemedySet the paper size setting to <LTR>, or <A4> and load paper of the same size. For the TX report or
CHECK DOCUMENT
Cause 1There is a paper jam in the ADF.
RemedyRemove the document you are trying to send in the ADF. (See Chapter 9, "Troubleshooting," in the
Cause 2The ADF roller rotates without feeding documents.
RemedyFan the edge that will feed into the machine first, then tap the edge of multiple page documents on a
or <A4>.
RX report, the machine automatically prints the report(s) which was stored in the memory.
User’s Guide.)
Make sure that the document is not too lon g or too short. (See Chapter 3, "Document Handling," in
the User’s Guide.)
flat surface to even the stack.
7-1
Page 43
CHECK PAPER SIZE
7
Troubleshooting
CauseThe size of the paper in the cassette or multi-purpose feeder is different from that of the paper
Remedy 1Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS> of the Menu. For
Remedy 2If you are trying to print a report or list, set the paper size setting to <LTR>, or <A4> and load paper
DOCUMENT TOO LONG
CauseThe document is longer than 1 m, or is not feeding correctly.
RemedyReduce the length of the document to within 1 m, and then re-send it.
MEM IN USE nn %
CauseShows the percentage of the memory currently in use. This message is displayed when you set the
RemedyIf you need more space, wait for the machine to send any faxes in memory. Also print or delete any
MEMORY FULL
Cause 1The memory becomes full during sending, or receiving the fax.
RemedyWhen sending the document, divide it into a few parts or select a lower fax resolution.
specified in <PAPER SIZE> in <PAPER SETTINGS> of the Menu.
more information, see the following:
• Chapter 2, "Paper Handling," in the User’s Guide
• Chapter 5, "Copying," in the User’s Guide
Then reset the machine by opening the front cover and then closing it.
of the same size. Then reset the machine by opening the front cover and then closing it. The report
or list will then be printed automatically.
document in ADF.
documents in memory you no longer needed.
If you need more space, wait for the machine to send any remaining faxes.
If <MEMORY FULL> appears while scanning documents using the ADF, the document being
scanned stops in the ADF. In this case, clear the paper jam in the ADF. (See Chapter 9,
"Troubleshooting," in the User’s Guide. )
7-2
Cause 2The number of fax jobs can be stored in memory reached the maximum.
RemedyThe machine can store up to 20 fax jobs for each sending and receiving job, or 25 fax jobs including
sending and receiving jobs. Wait for the machine to send any faxes in memory. Also print or delete
any documents in memory.
Page 44
NOT REGISTERED
CauseThe one-touch speed dialing key or coded speed dialing code you entered is not registered.
RemedyRegister the one-touch speed dialing key or coded speed dialing code. For more information, see the
RECEIVED IN MEMORY
CauseThe machine received the fax in the memory because paper or toner ran out, a paper jam occurred,
RemedyLoad correct paper size in the cassette, replace the cartridge, or clear the paper jam. For more
REMOVE MP PAPER
CausePaper is loaded in the multi-purpose feeder.
RemedyRemove the paper from the multi-purpose feeder.
following:
• "Registering One-Touch Speed Dialing," on p. 3-1
• "Registering Coded Speed Dialing," on p. 3-3
or incorrect paper size was loaded.
information, see the following:
• Chapter 2, "Paper Handling," in the User’s Guide
• Chapter 8, "Maintenance," in the User’s Guide
• Chapter 9, "Troubleshooting," in the User’s Guide
If the machine receives the fax or prints the reports and lists when paper is loaded in the
multi-purpose feeder, they will be stored in the memory.
Error Codes
Errors in reports are recorded as error code numbers because there is not enough space to print a
detailed description of the error in the report. When errors are recorded in reports, note the error code
number, and check it against the table below to learn more about what caused the error and how to
remedy it.
#0001
7
Troubleshooting
CauseThere may be a document jam.
RemedyClear the jam.
7-3
Page 45
#0003
Cause 1A document longer than one foot is being sent from the feeder.
RemedyDivide the document into pages and resend from the platen glass.
Cause 2Data is too large and taking too long to send a document.
RemedyReduce the scan resolution and resend.
Cause 3It’s taking too long to receive a page.
7
Troubleshooting
RemedyContact the other party and have them reduce the scan resolution or split the document into
#0005
Cause 1The other party’s fax machine did not respond within 35 seconds.
RemedySend the document again. Contact the other party and have them check their fax machine. If you are
Cause 2The other party is not using a G3 fax machine.
RemedyCheck with the other party, and send the document to a G3 fax machine. If the other party does not
#0009
CauseNo paper is loaded in the cassette or the cassette is not set properly.
RemedyLoad paper in the cassette or set the cassette properly.
#0012
CauseThe other fax machine has run out of paper and its memor y is full.
RemedyContact the other party, and tell them to refill their paper cassette.
segments and resend.
making an overseas call, add pauses to the registered number.
have a G3 fax machine, try sending your document using a transmission mode that the other party
supports.
7-4
Page 46
#0018
CauseThe other fax did not respond to redialing. The document was not sent because the other fax
RemedyWait for a while and try again. If you still cannot send the document, contact the other par ty and have
#0037
CauseThe memory is full.
RemedyPrint out the faxes received in the memory.
#0046
CauseA fax was sent from the fax machine with no TSI (Transmitting Subscriber Identification) signal, used to
RemedySet <RX RESTRICTION> to <OFF>, to receive all faxes sent.
#0995
CauseA waiting fax job has been canceled.
RemedyResend the fax if needed.
machine was busy and did not respond within 55 seconds.
them check if their fax machine is turned on. If the line is busy, wait more and try again.
identify the sending fax machine. when <RX RESTRICTION> is set to <ON>.
Faxing Problems
Sending Problems
You cannot send a fax.
7
Troubleshooting
QIs the machine overheated?
AUnplug the machine and let it cool for about 5 minutes. Then plug in the machine and try sending
again.
QDid you connect the power cord to the machine just now?
AWait for a while. After connecting the power cord, the machine cannot scan documents immediately.
QIs the machine set for the correct telephone line type (pulse/tone)?
AMake sure the machine is set for the correct telephone line type. (See "Setting the Telephone Line
Type," on p. 2-3.)
7-5
Page 47
QIs the document loaded?
7
Troubleshooting
ARemove the document, stack it if necessary, and place it on the platen glass or load it in the ADF
correctly. For more information, see Chapter 3, "Document Handling," in the User’s Guide.
QIs the one-touch speed dialing key or coded speed dialing code you entered registered for the
ACheck the one-touch speed dialing key or coded speed dialing code and make sure it is registered
feature you want to use?
correctly. (See Chapter 3, "Speed Dialing.")
QDid you dial a correct number? Or have you been provided with an incorrect number?
ADial the number again, or check that you have the correct number.
QIs the energy saver mode off?
AThe machine does not scan documents, if it is in the energy saver mode. To restore the machine
from the energy saver mode, press [Energy Saver].
QDoes the other party's fax machine have enough paper?
ACall the other party and ask them to make sure paper is loaded in their fax machine.
QDid an error occur during sending?
APrint an ACTIVITY REPORT and check for an error. (See "Printing the ACTIVITY REPORT," on p.
6-2.)
QIs the telephone line working properly?
AMake sure there is a dial tone when you pick up the handset of the telephone connected to the
machine. If there is no dial tone, contact your local telephone company.
QIs the receiving fax machine a G3 fax machine?
7-6
AMake sure the receiving fax machine is compatible with the machine (which is a G3 fax machine).
QThe other party's telephone may be busy or the other party's fax machine may be turned off. Is
BUSY/NO SIGNAL shown on the ERROR TX REPORT?
AThe fax/telephone number you dialed is busy. Try sending the document later.
AThe other party's fax machine is not working. Contact the other party and have them check their fax
machine.
Page 48
QDid the receiving fax machine answer within 55 seconds (after all automatic redialing attempts)?
AContact the other party and have them check their fax machine. For an overseas call, add pauses to
the registered number. (See "Dialing an Overseas Number (With Pauses)," on p. 4-8.)
QIs the In Use/Memory indicator lighting?
AThe In Use/Memory indicator may light, which means the extension phone is busy. Please wait until
Faxes sent from the machine are spotted or dir ty.
the extension phone becomes free.
QIs the sending fax machine working properly?
ACheck the machine by making a copy. For more information, see Chapter 5, "Copying," in the User’s
Guide.
If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty,
clean the platen glass or the read area of the platen glass. For more information, see Chapter 8,
"Maintenance," in the User’s Guide.
QIs the document loaded?
ARemove the document, stack it if necessary, and place it on the platen glass or load it in the ADF
correctly. For more information, see Chapter 3, "Document Handling," in the User’s Guide.
Cannot send using ECM (Error Correction Mode).
QDoes the receiving fax machine support ECM?
AIf the receiving fax machine does not support ECM, the document is sent in the normal mode without
error checking.
Errors occur frequently while sending.
7
Troubleshooting
QAre the telephone lines in proper condition? Or do you have a good connection?
ALower the transmission speed. (See <3. TX START SPEED> of "Menu Descriptions," on p. 8-2.)
7-7
Page 49
Receiving Problems
Cannot receive a fax automatically.
QIs the machine set to receive automatically?
7
Troubleshooting
AFor the machine to receive faxes automatically, the receive mode must be set to <FaxOnly>, <Fax/
Tel>, or <AnsMode>. (See Chapter 5, "Receiving Faxes.") If you have set <AnsMode>, confirm that
an answering machine is connected to the machine and that it is turned on with an outgoing
message properly recorded.
If you set <MAN/AUTO SWITCH> to <ON> in <FAX SETTINGS> of the Menu, the machine will
receive faxes automatically even when the receive mode is set to <Manual>. (See <4. MAN/AUTO
SWITCH> of "Menu Descriptions," on p. 8-6.)
QIs the machine's memory full?
AWait for the machine to finish any fax or print jobs stored in the memory. Then ask the other party to
resend the fax.
QDid an error occur during reception?
APrint an ACTIVITY REPORT and check for an error. (See "Printing the ACTIVITY REPORT," on p.
6-2.) You can also check the RX REPORT when it is printed automatically. (See "Adjusting the RX
REPORT Setting," on p. 6-5.)
QIs the telephone line connected properly?
AMake sure all line connections are secure. (See "Connect telephone cable," in the Set-Up Sheet.)
The machine does not switch automatically between telephone and fax receptions.
QIs the machine set to switch automatically between telephone and fax receptions?
AFor the machine to switch automatically, the receive mode must be set to <AnsMode>. (See Chapter
QIs the sending fax machine able to send the CNG signal that tells the machine that the incoming
5, "Receiving Faxes.")
Confirm that an answering machine is connected to the machine and that it is tur ned on with an
outgoing message properly recorded.
signal is a fax?
7-8
ASome fax machines cannot send the CNG signal that tells the machine the incoming call is a fax.
In such cases, you will have to receive the fax manually. (See "Receiving Faxes Manually: Manual
Mode," on p. 5-4.)
Page 50
Cannot receive a document manually.
QIs the machine set to receive manually?
AFor the machine to receive faxes manually, the receive mode must be set to <Manual>. (See Chapter
5, "Receiving Faxes".)
QDid you press [Start], or dial the remote receiving ID after hanging up the handset?
AAlways press [Start], or dial the remote receiving ID before hanging up the handset. Otherwise you
Print quality is poor.
will disconnect the call.
QAre you using the correct type of paper?
AMake sure you load paper that meets the paper requirements for the machine. For more information,
see Chapter 5, "Copying," in the User’s Guide.
QIs the sending fax machine functioning properly?
AThe sending fax machine usually determines the fax's quality. Call the sender and have them make
sure the scanning glass of their fax machine is clean.
QIs the machine in the toner saver mode?
ASet <TONER SAVER MODE> to <OFF> in <COMMON SETTINGS> of the Menu. (See Chapter 10,
Faxes do not print.
"Machine Settings," in the User’s Guide.)
QIs the cartridge installed properly?
AMake sure the cartridge is installed properly. For more information, see Chapter 8, "Maintenance," in
the User’s Guide.
7
Troubleshooting
QIs the sealing tape removed from the cartridge?
ARemove the sealing tape from the toner cartridge. (See "Install cartridge," in the Set-Up Sheet.)
7-9
Page 51
QIs any toner left in the cartridge?
7
Troubleshooting
AReplace the cartridge with a new one. For more information, see Chapter 8, "Maintenance," in the
User’s Guide.
ASelect <KEEP PRINTING> in <TONER SUPPLY LOW> in <RX SETTINGS> in <FAX SETTINGS> of
the Menu. With this setting, the machine will not store documents in the memory even if the toner
has run out. (See <7. TONER SUPPLY LOW> of "Menu Descriptions," on p. 8-6.)
QIs the correct paper loaded in the cassette?
AMake sure paper is loaded in the cassette. For more information, see Chapter 2, "Paper Handling,"
ALoad the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS> of the Menu. For
Faxed images are blotched or uneven.
in the User’s Guide.
more information, see the following:
• Chapter 2, "Paper Handling," in the User’s Guide
• Chapter 5, "Copying," in the User’s Guide
QAre the telephone lines in proper condition? Or do you have a good connection?
AECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the
telephone lines are in poor condition, you may have to try again. Then call the sender to resend the
document.
QIs the sending fax machine functioning properly?
AThe sending fax machine usually determines the fax's quality. Call the sender and have them make
Cannot receive a fax using ECM (Error Correction Mode).
sure the scanning glass of their fax machine is clean.
7-10
QDoes the sending fax machine support ECM?
AIf the sending fax machine does not suppor t ECM, the document is received in the normal mode
without error checking.
Page 52
Errors occur frequently while receiving.
QAre the telephone lines in proper condition? Or do you have a good connection?
ALower the reception speed. (See <4. RX START SPEED> of "Menu Descriptions," on p. 8-2.)
QIs the sending fax machine functioning properly?
ACall the sender and have them check that their fax machine is functioning properly.
Telephone Problems
You cannot dial.
QIs the telephone line connected properly?
AMake sure all line connections are secure. (See "Connect telephone cable," in the Set-Up Sheet.)
QIs the machine set for the correct telephone line type (pulse/tone)?
AMake sure the machine is set for the correct telephone line type. (See "Setting the Telephone Line
The telephone disconnects while you are talking.
Type," on p. 2-3.)
QIs the telephone line connected in securely?
ACheck that the telephone cables are connected securely to the jacks on the machine, the telephone
jack on your wall and the jack on your telephone. (See "Connect telephone cable," in the Set-Up
Sheet.)
7
Troubleshooting
7-11
Page 53
7
Troubleshooting
If a Power Cut Occurs
If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user
data settings and the speed dialing settings. Any sent or received documents stored in the memory are
backed up for about 3 minutes.
During a power cut, functions are limited as follows:
• You cannot send, receive, copy, scan, or print documents.
• You may not be able to make telephone calls using a telephone connected to the machine,
depending on the type of telephone you use.
• You can receive telephone calls using a telephone connected to the machine depending on the type
of telephone you use.
If You Cannot Solve the Problem
If you have a problem with the machine and you cannot solve it by referring to the information in this
chapter and Chapter 9, "Troubleshooting," in the User’s Guide, contact your local authorized Canon
dealer or the Canon help line.
7-12
Page 54
Machine Settings
This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference.
Accessing the Machine Settings
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [OK].
You have now accessed the settings in the USER DATA LIST.
3
Press [ (-)] or [ (+)] to select the sub menu you want to change ➞ press [OK].
NOTE
•
For details on sub menus, see "Menu Descriptions" on p.8-1.
•
If you press [Stop/Reset] before [OK] is pressed, the item you have selected will not be registered.
•
Press [Stop/Reset] to exit from Menu.
•
If you press [Menu], the display returns to the previous display.
Menu Descriptions
NOTE
•
Before changing settings, print the USER DATA LIST to check the current settings. (See "Printing the USER DATA
LIST," on p. 6-6.)
•
For details on <PAPER SETTINGS>, <COMMON SETTINGS>, <COPY SETTINGS>, <PRINTER SETTINGS>,
and <TIMER SETTINGS>, see Chapter 10, "Machine Settings," in the User’s Guide.
•
For details on <NETWORK SETTING>, see Chapter 3, “Appendix,” in the Network Guide.
FAX SETTINGS
8
CHAPTER
NameDescriptions
1. RECEIVE MODESets how the machine receives fax and telephone calls.
FaxOnly
FaxTelThe machine automatically switches between fax and
AnsModeThe machine receives documents automatically and the
ManualThe connected telephone rings when the machine
The machine automatically receives faxes, all calls will be
answered as fax transmission. Voice calls will then be
disconnected.
voice calls. Fax will be received automatically, and the
machine will ring for voice calls.
answering machine records voice calls.
receives both fax and voice calls. Fax calls must be
answered manually. If <MAN/AUTO SWITCH> is set to
<ON>, faxes can be received automatically. (See <4.
MAN/AUTO SWITCH> of “Menu Descriptions,” on
p. 8-6)
8-1
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NameDescriptions
2. USER SETTINGSThe basic operation settings in the Fax mode can be
1. TEL LINE SETTINGSSpecifies the telephone line settings.
1. UNIT TEL NUMBERYour fax/telephone number can be registered within 20
2. TEL LINE TYPESelects the telephone line type. (See "Setting the
TOUCH TONEThe telephone line is set for touch tone dialing.
ROTARY PULSEThe telephone line is set for rotary pulse dialing.
3. TX START SPEEDSets the transmission speed for all documents you
4. RX START SPEEDSets the transmission speed for all documents you
8
Machine Settings
2. UNIT NAMEYou can register your name or your company name
3. TX TERMINAL IDSets the options for the sender Information.
ONSender information will be printed in small type at the
1. TTI POSITIONSelects whether the sender Information is positioned
2. TEL NUMBER MARKYou can prefix your number with the abbreviations FAX
OFFSender information will not be printed.
4. OFFHOOK ALARMEnables/disables the offhook alarm that alerts you when
ONThe offhook alarm sounds when the handset of
OFFNo offhook alarm.
5. R-KEY SETTINGThe R-KEY setting allows you to set how the fax
PSTNThe fax is connected to the outside line.
PBXThe fax is connected through a PBX. Select one of the
specified.
digits, including spaces. (See "Registering Your Fax/
Telephone Number and Name," on p. 2-2.)
within 24 characters, including spaces. (See
"Registering Your Fax/Telephone Number and Name,"
on p. 2-2.)
top of each page.
inside or outside the image area.
OUTSIDE IMAGE: Terminal ID is printed outside the
image border.
INSIDE IMAGE: Terminal ID is printed inside the image
border.
or TEL in your sender information.
the handset is not in the handset cradle.
extension telephone is left off the hook.
connects to PBX. If your fax machine is not connected
through a PBX, you can ignore these settings.
following settings, depending on the type of PBX in
service. Two settings are available: HOOKING, PREFIX
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6. RX RESTRICTIONSets whether to receive a fax by detecting the TSI
OFFAll receptions are conducted.
ONReceives the fax only from the sending fax machine that
3. REPORT SETTINGSSets the settings related to report functions.
1. TX REPORTEnables/disables automatic printing of a transmission
PRINT ERROR ONLYPrints a report only when a transmission error occurs.
REPORT WITH TX IMAGE Enables/disables printing of the first page of the fax
OFFNo first page is printed.
ONPrints the first page.
OUTPUT YESPrints a report every time you send a document.
REPORT WITH TX IMAGE Enables/disables printing of the first page of the fax
OFFNo first page is printed.
ONPrints the first page.
OUTPUT NONo repor t is printed.
2. RX REPORTEnables/disables automatic printing of a reception
OUTPUT NONo repor t is printed.
PRINT ERROR ONLYPrints a report only when a reception error occurs.
OUTPUT YESPrints a report every time you receive a document.
3. ACTIVITY REPORTEnables/disables automatic printing of a transaction
OUTPUT YESPrints a report automatically after every 20 transactions.
OUTPUT NONo ACTIVITY REPORT is printed.
(Transmitting Subscriber Identification) signal, used to
identify the sending fax machine.
sends the TSI signal.
report.
under the report.
under the report.
report.
report after every 20 transactions.
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Machine Settings
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4. TX SETTINGSSets the transmission functions.
1. ECM TXThe ECM (Error Correction Mode) transmission is
ONAll transmissions are conducted with ECM if the other
OFFECM is turned off.
2. PAUSE TIMESets the length of the pause you insert into a dialing
3. AUTO REDIALSets whether to perform automatic redial when the
ONCustomizes the redial operation.
1. REDIAL TIMESSets the number of retries.
2. REDIAL INTERVALSets period of time between redialing.
OFFAfter the first attempt at dialing fails, redialing is not
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turned on or off.
party's fax supports ECM.
sequence.
1SEC to 15SEC (4SEC)
other line is busy or no answer.
1TIMES to 10TIMES (2TIMES)
2MIN. to 99MIN. (2MIN.)
attempted.
Machine Settings
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4. TIME OUTEnables/disables automatic scanning of documents
ONScanning begins automatically in 5 or 10 seconds after
OFFPress [Start] to scan document. Otherwise, AUTO
5. RX SETTINGSSets the reception functions.
1. ECM RXThe ECM (Error Correction Mode) reception is turned
ONAll receptions are conducted with ECM if the other
OFFECM is turned off.
2. FAX/TEL OPT. SETIf you select <FaxTel> as the receive mode, customizes
1. RING START TIMESelects the time the machine takes to check whether a
2. F/T RING TIMESelects the ring length for voice calls.
3. F/T SWITCH ACTIONSelects whether the machine switches to receive mode
3. INCOMING RINGSets whether the telephone rings when it receives a
OFFThe telephone does not ring when it receives a voice
ONThe telephone rings when it receives a voice call if a
RING COUNTSets the number of incoming rings. The telephone will
after the fax number is entered.
you enter the fax number.
CLEAR function activates and the LCD returns to
standby display after 1 minute. (See Chapter 10,
"Machine Settings," in the User's Guide.)
on or off.
party's fax supports ECM.
its settings.
call is a fax or voice call.
0SEC to 30SEC (8SEC)
15SEC to 300SEC (22SEC)
after the ring time has elapsed, or whether if
disconnects the call.
RECEIVE, DISCONNECT
voice call, enabling you to answer the call. This function
is only available when the fax receive mode is set to
<FaxOnly>.
call.
telephone is connected.
be disconnected after the specified times.
1TIMES to 99TIMES (2TIMES)
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Machine Settings
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4. MAN/AUTO SWITCHSets whether the machine switches to the document
ONThe machine switches to document receive mode after
F/T RING TIMESets the length of time to elapse before the machine
OFFThe connected extension telephone keeps ringing until
5. REMOTE RXEnables/disables remote receiving.
ONThe machine enables remote receiving.
REMOTE RX IDYou can dial code on the remote extension to start
OFFThe machine disables remote receiving.
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6. RX REDUCTIONReceives images at a reduced size.
ONImage reduction is turned on.
1. RX REDUCTIONAUTO SELECTION: Reducing size is set automatically.
2. SELECT REDUCE DIRVERTICAL ONLY: Reduction is performed in the
Machine Settings
OFFImage reduction is turned off.
7. TONER SUPPLY LOWAllows you to set how the machine responds when the
RX TO MEMORYThe machine receives all documents in the memory.
KEEP PRINTINGThe keep printing function is turned on. With this
receive mode after the connected extension telephone
rings for a specified length of time in the manual receive
mode.
the connected extension telephone rings for a specified
time.
switches to the document receiving.
1SEC to 99SEC (15SEC)
someone answers the call manually.
receiving a document.
A combination of two characters using 0 to 9, and #
is possible. The default character is 25.
FIXED REDUCTION: Reducing size is preset.
97%, 95%, 90%, 75%
vertical direction only.
HORIZ & VERTICAL: Reduction is performed in the
horizontal and vertical direction.
toner supply is low.
setting, the machine will not store documents in the
memory if the toner has run out. Re-set to <RX TO
MEMORY> after replacing the cartridge with a new one.
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6. SYSTEM SETTINGSSets the functions of FAX DEFAULT, and COUNTRY
1. FAX DEFAULTSets the default for the fax functions.
1. SCAN DENSITYSets the scan density.
STANDARDSuitable for standard documents.
DKSuitable for light documents.
LTSuitable for dark documents.
2. RESOLUTIONSets the fax resolution.
STANDARDSuitable for most text-only documents.
FINESuitable for fine-print documents.
PHOTOSuitable for documents that contains photographs.
SUPER FINESuitable for documents that contain fine print and
ULTRA FINESuitable for documents that contain fine print and
2. COUNTRY SELECT*Selects the country where you are using your machine.
* This setting is available only for some countries.
SELECT.
images. (The resolution is four times that of
STANDARD)
images. (The resolution is eight times that of
STANDARD)
automatically, 5-1
canceling, 5-5
in memory when a problem occurs, 5-5
manually, 5-4
problems, 7-8
when an answering machine is connected, 5-3
while performing other tasks, 5-5
Receiving Both Faxes and Voice Calls Automatically