Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place
for future reference.
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.
Guides with this symbol are pr inted manuals.
• Setting Up the Machine
• Software Installation
• Network Setting (Only for the MF 5770 model.)
Guides with this symbol are PDF manuals included on the
CD-ROM
accompanying CD-ROM.
Set-Up Sheet
• Introduction on Use
• Copying and Printing Instructions
• Troubleshooting
• Fax Instructions
• Troubleshooting
• Software Installation and Instructions
• Printing, Scanning and PC Faxing Instructions
• Troubleshooting
• Remote User Interface Instructions
• Network Connectivity and Setup Instructions
Quick Reference Guide
User’s Guide
(This Manual)
Facsimile Guide
Only for the MF5750/MF5770 models.
Software Guide
Remote UI Guide
Only for the MF5770 model.
Network Guide
Only for the MF5770 model.
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• To view the manual in PDF format, Adobe Reader/Acrobat Rea der/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not ins talled on your
system, please download it from the Adobe Systems I ncorporated website.
This equipment conforms to the essential requirements of EC
Directive 1999/5/EC.
We declare that this product conforms to the EMC
requirements of EC Directive 1999/5/EC at nominal mains
input 230 V, 50Hz although the rated input of the product is
200–240 V, 50/60Hz. This equipment has been tested in a
typical system to comply with the technical requirements of
EMC Directive. Use of shielded cable is required to comply
with the technical requirements of EMC Directive.
If you move to another EU country and are experiencing
trouble please call the Canon Help Desk.
Canon® is a registered trademark, and UHQ™ is a trademark of Canon Inc.
®
is a registered trademark.
IBM
®
Microsoft
Other brand and product names may be trademarks or registered trademarks
of their respective companies.
and Windows® are registered trademarks of Microsoft Corporation.
As an ENERGY STAR
®
Partner, Canon has determined
that the machine meets the Energy Star guidelines for
energy efficiency.
Super G3 is a phrase used to describe the new
generation of fax machines that use ITU-T V.34
standard 33.6Kbps* modems. Super G3 High Speed
Fax machines allow transmission time of approx. 3
seconds* per page which results in reduced telephone
line charges.
* Approx. 3 seconds per page fax data transmission time based on Canon FAX
Standard Chart No.1, (Standard Mode) at 33.6Kbps modem speed. The Public
Switched Telephone Network (PSTN) currently supports 28.8Kbps modem speeds or
lower, depending on telephone line conditions.
Thank you for purchasing the Canon LaserBase MF5700 Series. Please read this manual thoroughly before
operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many
functions. After reading this manual, store it in a safe place for future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
Indicates a warning concerning operations that may lead to death or injury to persons
WARNING
CAUTION
IMPORTANT
NOTE
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are expressed in
this manual. The operation panel keys on the machine are indicated within brackets.
Press [Start].
if not performed correctly. In order to use the machine safely, always pay attention to
these warnings.
Indicates a caution concerning operations that may lead to injury to persons, or
damage to property if not performed correctly. In order to use the machine safely,
always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items
carefully in order to operate the machine correctly, and to avoid damage to the
machine.
Indicates a clarification of an operation, or contains additional explanations for a
procedure. Reading these notes is highly recommended.
Press [Image Quality].
Messages Displayed in the LCD
The following are a few examples of how messages in the LCD are expressed in this manual. The
messages are indicated within angle brackets.
• If <MEMORY FULL> is displayed, the machine cannot scan the documents.
• <COL.> appears in the LCD.
vii
Illustrations Used in This Manual
Unless otherwise mentioned, illustrations used in this manual are those taken when no optional
equipment is attached to the LaserBase MF5770.
The model LaserBase MF5770 is used for illustration purposes in this manual. When there is any
difference between MF5730, MF5750 and MF5770, it is clearly indicated in the text, e.g., “Only for the
MF5770 model.”
viii
Introduction
This chapter describes the main components, the operation panel and the standby display of the machine. It also
explains how to set the energy saver function.
Customer Support
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter
a problem with the machine's operation, try to solve it by using the information in Chapter 9,
“Troubleshooting.” If you cannot solve the problem or if you think your machine needs servicing, contact
your local authorized Canon dealer or the Canon help line.
Main Components of the Machine
This section describes the main components of the machine.
Fron t V iew
ab
c
d
e
f
g
jk
h
i
1
CHAPTER
LINE EXT.
ADF (Automatic Document Feeder)
a
Holds documents and feeds them automatically into the scanning
unit.
b Document feeder tray
Place documents.
c Document output tray
Documents come out here.
d Document guides
Adjust to the width of documents.
1-1
e Operation panel
f Output tray
g Front cover
h Multi-purpose feeder
1
Controls the machine.
Outputs printouts.
Open it when you install the cartridge, or remove jammed paper.
Used when printing paper one by one manually.
i Cassette
Holds the paper supply.
j Telephone line jack
Connect the telephone cable. (Only for the MF5750/MF5770
models.)
k External device jack
Connect an external device. (Only for the MF5750/MF5770
models.)
Introduction
a Platen glass cover
Open it when you place documents on the platen glass for copying
or scanning.
b Platen glass
Place documents.
a
b
1-2
Rear View
a
b
1
c
Introduction
d
e
USB port
a
Connect the USB (Universal Serial Bus) cable.
b Ethernet port
Connect the network cable.
(Only for the MF5770 model.)
c Face up cover
Open it when you output paper face up, or remove jammed paper.
d Power sock et
Connect the power cord.
e Extension cover
Protects paper supply in the cassette from dir t and dust.
1-3
Operation Panel
k
This section describes keys used when making copies, scanning and setting the Menu.
For keys not described here, see Chapter 1, "Introduction," in the Facsimile Guide.
■ MF5770
cde fghij
b
1
a
Introduction
010203
04
07
10
a In Use/Memory indicator
Lights green during copying or when the copy job is stored in the
memory.
bAlarm indicator
Flashes red when the machine has a problem such as a paper j am.
(The error message is displayed in the LCD.)
c COPY key
Switches the standby display to the Copy mode.
d FAX k ey
Switches the standby display to the Fax mode.
e SCAN key
Switches the standby display to the Scan mode.
f Menu key
Customizes the way your machine operates.
g [ (-)] or [ (+)] keys
Scroll through the selections so you can see oth er settings.
hEnlarge/Reduce key
Sets an enlargement or reduction ratio of the copy.
iExposure key
Adjusts the copy exposure.
jEnergy Saver key
Sets or cancels the energy saver mode manually. The key lights
green when the energy saver mode is set, and goes off when the
mode is canceled.
05
08
1112
Redial /
Pause
Coded
06
Dial
Directory
09
R
Hook
COPY
C
FAX
mon
SCAN
Menu
GHI
PQRS
OK
1
4
7
T
DEF
ABC
23
MNO
JKL
5
WXYZ
TUV
8
0
6
9
pqr sl
kStatus Monitor key
Checks the status of copy, fax, print and report jobs.
lClear key
Clears an entry in the LCD.
m LCD
Displays messages and prompts during operation. Also
displays selections, text, and numbers when specifying
settings.
nStart key
Starts copying.
oStop/Reset key
Cancels copying and other operations, and returns to the
standby display.
p OK key
Determines the contents you set or register.
qCollate/2on1 key
Sorts copies in order of pages or reduces two documents to fit
on a single sheet.
rImage Quality key
Adjusts the quality of printout.
s Numeric keys
Enter copy quantity and other numerical values.
1-4
■ MF5750
k
mon
pqr sl
k
cde fghij
b
a
010203
04
05
07
08
101112
■ MF5730
Redial /
Pause
Coded
06
Dial
Directory
09
R
Hook
COPY
FAX
SCAN
Menu
DEF
ABC
1
23
GHI
JKL MNO
5
4
PQRS
7
OK
6
TUV
WXYZ
8
9
0
T
1
Introduction
a
b
c
efghij
COPY
mon
SCAN
Menu
1
4
7
OK
pqr s
23
5
6
8
9
0
1-5
Standby Display
y
The standby display differs depending on which mode is selected.
The standby display in the Copy or Scan mode is as follows:
■ Copy Mode
1
Copy ratio
Paper size
Introduction
ExposureCopy
Image
quality
quantit
■ Scan Mode
NOTE
•
When the machine is plugged in, the LCD displays <INITIALIZING...> for a while, then the standby display
appears.
•
The standby display in the Fax mode appears only with the MF5750/MF5770 models. (See Chapter 1,
"Introduction," in the Facsimile Guide.)
1-6
Energy Saver Mode
This machine provides an energy saver function. When no operations are performed for a specified
number of minutes, the machine automatically enters the energy saver mode.
NOTE
•
The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes.
You can also turn off the energy saver function. For details on the energy saver mode settings, see <4. ENERGY
SAVER> of "Menu Descriptions," on p. 10-5.
•
The energy saver function does not activate when the machine is in the following conditions:
- When printing out copies, faxes* or other pages
- When sending or receiving faxes*
- When scanning
- While a copy job is saved in the memory or when the collate copy or other functions are operating, or when the
In Use/Memory indicator lights up
- When paper jams occur
- When an error message appears and the Alarm indicator flashes
- When no paper is loaded in the cassette
- When paper is loaded in the multi-purpose feeder
- When the message <TONER SUPPLY LOW> appears*
•
The machine will be restored from the energy saver mode in the following conditions:
- When receiving print jobs from your computer
- When receiving faxes*
- When you pick up the handset of the telephone connected to the machine*
- When receiving a call*
*Only for the MF5750/MF5770 models.
Setting the Energy Saver Mode Manually
1
Press [Energy Saver].
The LCD is turned off and the Energy Saver key lights up.
NOTE
Right after the machine is restored from the energy saver mode, wait about 15 seconds, or right after copying
finishes, wait about 2 seconds before pressing [Energy Saver].
1
Introduction
Restoring from the Energy Saver Mode Manually
1
Press [Energy Saver].
The Energy Saver key goes off and the machine enters the standby mode.
NOTE
The machine can be restored from the energy saver mode immediately. However, it may vary according to room
temperature and circumstances.
1-7
Paper Handling
This chapter describes the print media you can use with this machine, how to load them, and where the documents
come out.
Print Media Requirements
For high-quality copies, we recommend using paper and transparencies recommended by Canon.
Some types of paper available at office supply stores may not be suitable for this machine. If you have
any questions about paper and transparencies, contact your local authorized Canon dealer or the
Canon help line.
■ Paper Storage
In order to prevent paper jams, follow this procedure below:
• To prevent moisture buildup, store remaining paper wrapped tightly in its original package. Store
paper in a dry location, out of direct sunlight.
• To prevent curling, store paper flat, not upright.
• If the paper is curled, uncurl it before loading it in the cassette or multi-purpose feeder. Failure to do
so will cause paper creases and a paper jam.
■ Unacceptable Paper
Do not copy on the following types of copy stock. Doing so may result in paper jams.
• Severely curled or wrinkled paper
• Transparencies designed for full-color copiers or printers
• Paper which has already been copied using a digital full-color copier (Do not copy on the reverse
side.)
• Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.)
2
CHAPTER
IMPORTANT
Never attempt to make copies on full-color transparencies. Doing so may result in machine malfunction.
Paper TypePlain paper, Recycled paper, Heavy paper, Transparency, Envelope
* Only for the multi-purpose feeder.
2
2-1
NOTE
•
The printing speed may become slower than usual depending on the paper size, the paper type, and the number
of sheets you specify.
This is because the machine's safety function works to prevent the failure due to heat.
•
Some types of paper may not feed properly into the cassette or the multi-purpose feeder.
Printing Areas
Please note that the term "printing area" represents both the recommended area for optimum print
quality and the entire area where the machine can technically print from your computer.
Printing area (light shade): Canon recommends that you print within this area.
2
■ Paper
MAX. 5 mmMAX. 5 mm
MAX. 5 mm
Paper Handling
Feeding
direction
■ Envelope
MAX. 5 mm
Feeding
direction
NOTE
Copying areas are a little larger than printing areas.
MAX. 5 mm
MAX. 5 mm
MAX. 5 mm
MAX. 5 mm
2-2
Loading Paper
This section describes how to load paper in the cassette and the multi-purpose feeder.
CAUTION
When loading paper, take care not to cut your hands on the edges of the paper.
IMPORTANT
Do not load paper from the back of the machine with the cassette in place. Doing so may damage the paper
feeding assembly inside the machine.
NOTE
•
The paper in the multi-purpose feeder is fed prior to the paper in the cassette.
•
The cassette holds up to approximately 250 sheets of 64 g/m2 paper.
Loading Paper in the Cassette
1
Pull out the cassette completely.
2
Paper Handling
2-3
2
While holding the lock release lever on the paper guide at the rear of the cassette, slide the paper guide to
the mark indicating the desired paper size.
2
Paper Handling
IMPORTANT
If the paper guide is not adjusted correctly for the size of the paper, the quality of your printouts may be adversely
affected.
3
Fan the paper stack first, then tap the edges on a flat surface to even the stack.
4
Load the paper stack in the cassette with the print side down.
When you load paper with a logo on, position the paper with the pr int side down (logo side) and load it so that the
top of the paper feeds first in the cassette.
2-4
5
While holding the lock release lever on the paper guide on the left side of the cassette, slide the paper
guide to the mark indicating the desired paper size.
The paper guides on the sides of the cassette move together.
2
Make sure the paper stack does not exceed the load limit mark (A) and it is loaded under the hooks (B) on the
paper guides.
B
B
A
B
IMPORTANT
•
Do not load different size and type of paper at the same time.
•
Do not load extra paper when there is still paper left in the cassette.
If you load extra paper while making copies, remove the loaded paper first.
Then put it together with the extra paper and tap the edges. After that, reload it in the cassette.
6
Insert the cassette into the machine.
NOTE
If you do not completely insert the cassette into the machine, paper jams may occur.
7
Specify the size and the type of the paper you load.
For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for
Cassette and Multi-Purpose Feeder)," on p. 2-8.
Paper Handling
2-5
2
Paper Handling
Loading Paper in the Multi-Purpose Feeder
Use the multi-purpose feeder when you want to copy or print on the different paper which is in the
cassette. Load paper one by one in the multi-purpose feeder.
NOTE
The paper in the multi-purpose feeder is fed prior to the paper in the cassette.
1
Slide the paper guides to the mark of the desired paper size.
IMPORTANT
If the paper guides are not adjusted correctly for the size of the paper, the quality of your printouts may be
adversely affected.
2
Insert the paper square into the multi-purpose feeder with the print side up.
2-6
NOTE
When you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the
top of the paper feeds first in the multi-purpose feeder.
3
Specify the size and the type of the paper you load.
For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for
Cassette and Multi-Purpose Feeder)," on p. 2-8.
Loading an Envelope in the Multi-Purpose Feeder
Use the multi-purpose feeder when you want to copy or print an envelope one by one.
IMPORTANT
The recommended envelopes are COM10, MONARCH, DL, and ISO-C5. Using other envelopes may affect the
quality of the printout.
NOTE
The envelope in the multi-purpose feeder is fed prior to the paper in the cassette.
1
Slide the paper guides to fit the size of the envelope you want to load.
2
Paper Handling
IMPORTANT
If the paper guides are not adjusted correctly for the size of the envelope, the quality of your printouts may be
adversely affected.
2-7
2
Paper Handling
Specifying the Paper Size and Type (Common for
Cassette and Multi-Purpose Feeder)
2
Insert the envelope square into the multi-purpose feeder with the print side up and the right edge (i.e.,
closer to the stamp) first.
3
Specify the size and the type of the paper you load.
For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for
Cassette and Multi-Purpose Feeder)," on p. 2-8.
Specifying the Paper Size
At the factory, the paper size has already been set to <A4>. Each time you change the paper size you
load in the cassette or the multi-purpose feeder, it is necessary to specify the paper size according to
the following.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <PAPER SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <CASSETTE> or <MP TRAY> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <PAPER SIZE> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select the appropriate paper size ➞ press [OK].
You can select from the following paper sizes: A4, B5, A5, EXECUTIV (Executive), COM10*, MONARCH*, DL*,
ISO-C5*, LTR (Letter), and LGL (Legal)*.
* Only for the multi-purpose feeder.
2-8
NOTE
Select <COM10>, <MONARCH>, <DL>, or <ISO-C5> for envelopes.
6
Press [Stop/Reset] to return to the standby display.
Specifying the Paper Type
<PLAIN PAPER> is selected as the default paper type. When using paper other than plain paper, you
can specify the paper type according to the following. Specifying the paper type can prevent poor copy
quality, or the printout not being printed correctly.
1
Press [Menu].
2
Press [ (-)] or [ (+)] to select <PAPER SETTINGS> ➞ press [OK].
3
Press [ (-)] or [ (+)] to select <CASSETTE> or <MP TRAY> ➞ press [OK].
4
Press [ (-)] or [ (+)] to select <PAPER TYPE> ➞ press [OK].
5
Press [ (-)] or [ (+)] to select the appropriate paper type ➞ press [OK].
You can select from the following paper types:
- Plain paper (64 g/m2 to 90 g/m2): <PLAIN PAPER>, <PLAIN PAPER L>*
- Heavy paper (91 g/m2 to 128 g/m2): <HEAVY PAPER>, <HEAVY PAPER H>*
- Transparency: <TRANSPARENCY>
- Envelope: <HEAVY PAPER>, <HEAVY PAPER H>*
*1 If paper curls excessively when printed with <PLAIN PAPER> selected, select <PLAIN PAPER L>.
*2 If print fixing is not sufficient when printed with <HEAVY PAPER> selected, select <HEAVY PAPER H>.
6
Press [Stop/Reset] to return to the standby display.
2
1
2
Orientation of the Document and the Paper Loading
When you load or place a document in the ADF or on the platen glass, the orientation of the document
and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below.
Platen glassADF
Document
Document
2
Paper Handling
Paper
Cassette Multi-
purpose
feeder
Copy
2-9
Selecting the Paper Output Area
Open the face up cover for face up paper output, or close the face up cover and pull out the output tray
for face down paper output.
2
Paper Handling
IMPORTANT
Do not open or close the face up cover while copying and printing.
Face down paper output delivers paper with the printed side down on the output tray. Face up paper
output delivers paper with the printed side up from the output area. Select the area depending on your
purpose by opening or closing the face up cover.
Paper Type and Paper Output Area
Select the suitable paper output area depending on the paper type and your purpose.
Paper TypePaper Output AreaThe Number of Output Sheets
Plain Paper
Recycled Paper
Heavy Paper
Transparencies
Envelopes
face up1 sheet
face downapprox. 60 sheets (64 g/m2 to 90 g/m2)
face up1 sheet
face downapprox. 30 sheets (64 g/m2 to 90 g/m2)
face up1 sheet
2
face downapprox. 30 sheets (91 g/m
face up1 sheet
face down10 sheets
face up1 sheet
face down10 sheets
to 128 g/m2)
2-10
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