Read this manual carefully.
Use this manual when you need quick reference help for the printer feature of your machine.
Page 2
Using Your Documentation
Using Your Documentation
Using Your DocumentationUsing Your Documentation
Your machine includes the following documentation. This documentation has been designed
so that you can easily use your machine to suit your particular needs.
Setting up the machine ..................................
Setting up paper ............................................
Quick guide for making copies .....................
Quick guide for sending faxes.......................
Installing the CAPT .......................................
Document and paper handling .....................
Making copies.................................................
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer language, in any form
or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,
without prior written permission from Canon.
Notice
Notice
NoticeNotice
Canon makes no guarantees of any kind with regard to this manual. Canon is not liable for
errors contained herein or for consequential or incidental damages incurred as a result of
acting on information contained in the manual. The information contained herein shall not be
reproduced in whole or in part without prior written consent from Canon.
Trademarks
Trademarks
TrademarksTrademarks
LBP, Canon, and the Canon Logo are trademarks of Canon Inc.
Microsoft
Microsoft Corporation in the United States and/or in other countries.
Other brand and product names are trademarks or registered trademarks of their respective
companies.
In this manual, Microsoft
referred to as Microsoft, Windows, and Windows NT respectively.
®
, Windows®, and Windows NT® are either registered trademarks or trademarks of
®
, Microsoft® Windows®, and Microsoft® Windows NT® are
iii
Page 4
Contents
Contents
ContentsContents
Chapter 1: Installing the Canon Advanced Printing Technology
Type Conventions Used in This GuideType Conventions Used in This Guide
Please read the list below of symbols, terms, and abbreviations used in this guide.
• Indicates a warning concerning operations that may lead to death or injury to
WARNING
persons if not performed correctly. In order to use the machine safely, always
pay attention to these warnings.
• Indicates a caution concerning operations that may lead to injury to persons or
CAUTION
damage to property if not performed correctly. In order to use the machine
safely, always pay attention to these cautions.
• Indicates an operational warning or restriction. Be certain to read these items to
IMPORTANT
operate the machine correctly, and to avoid damage to the machine.
• Indicates a note for operation or an additional explanation. Reading these is highly
NOTE
recommended.
(!p. n-nn)
A number preceded by an arrow and enclosed in parenthesis refers to a
page number in this guide which contains more information on the
topic of the previous sentence.
! Quick Start Guide
Refer to the
Quick Start Guide
for details on the topic of the previous
sentence.
! Reference Guide
Refer to the
Reference Guide
for details on the topic of the previous
sentence.
machineThe word “machine” refers to the iR1210G/iR1230G/PC1210D/
PC1230D/1270D.
defaultA setting that remains in effect unless you change it.
Your new machine has many advanced features, including the CAPT (Canon Advanced
Printing Technology). The CAPT gives you instant access to printer information. In this
documentation the CAPT is also referred to as the
Canon PC1200/iC D600/iR1200G
, as it
appears on your screen after it has been installed.
Page 6
vi
Page 7
Chapter 1
Chapter 1
Chapter 1Chapter 1
Installing the Canon Advanced
Installing the Canon Advanced
Installing the Canon Advanced Installing the Canon Advanced
Printing Technology
Printing Technology
Printing TechnologyPrinting Technology
This chapter describes the CAPT (Canon Advanced Printing Technology). It includes the
following information:
•Installing the CAPT
•Printing with the CAPT
1
1-1
Installing the Canon Advanced Printing Technology
Page 8
Installing the CAPT
Installing the CAPT
Installing the CAPTInstalling the CAPT
If you are using the iR1210G/iR1230G/PC1210D/PC1230D/1270D as a local printer
(connected directly to your computer) follow the steps below. If the iR1210G/iR1230G/
PC1210D/PC1230D/1270D is already on your network, and you want to start using it, follow
the steps in “
PC1210D/PC1230D/1270D as a network printer, follow the steps in “
iR1210G/iR1230G/PC1210D/PC1230D/1270D as a Network Printer
IMPORTANT
Network Users
• If there are any printer drivers of previous versions installed on your computer, be
sure to delete those drivers from your computer before installing PC1200/iC D600/
iR1200G.
” on page 1-23. If you want to install the iR1210G/iR1230G/
Connecting the
” on page 1-26.
1-2
Page 9
Windows 95/98/Me
Windows 95/98/Me
Windows 95/98/MeWindows 95/98/Me
For installation instructions using the CD-ROM menu, please refer to the
USB Users
USB Users
USB UsersUSB Users
Windows 98/Me Plug and Play
Windows 98/Me Plug and Play
■
Windows 98/Me Plug and PlayWindows 98/Me Plug and Play
Following is the installation procedure of plug and play for “Using USB Port” under Windows 98.
Before you install the software, make sure you do the following:
•Connect the machine to your computer (!
•Turn on the machine (!
•Start up Windows 98.
Using USB Port (USB Cable)
NOTE
In order to use the printer via USB, the following requirements need to be satisfied.
• Your computer must be equipped with a USB port and it is necessary that its operation
is approved by the manufacturer.
.
Plug and Play
1
appears. Click
is being carried out and the The
Next >
Quick Start Guide
.
Quick Start Guide
).
Add New Hardware Wizard
).
Quick Start Guide
dialog box
.
1
NOTE
Unknown
•“
Installing the Canon Advanced Printing Technology
” may be displayed as the name of the device.
1-3
Page 10
Search for the best driver for your device (Recommended)
Select
2
Hardware Wizard
and click
Next >
in the
Add New
.
3
Specify a location
Select
and click
Browse…
to select the driver in the language that you
want to install. For example, if your CD-ROM drive is drive D:, browse to
D:\English\Win9x, then click
Next >
Click
Enter the name you wish to use, then click
4
on
Next >
.
Windows driver files search for the device
Finish
.
.
1-4
Page 11
When the installation is complete, the following dialog box appears. Click OK to close the
5
dialog box. Click
Parallel Port Users
Parallel Port Users
Parallel Port UsersParallel Port Users
Finish
on the
Add New Hardware Wizard.
• If there already are LBP-460/465/660/800/810 or other printer drivers installed on
IMPORTANT
■
To install the CAPT on a local computer using Windows 95/98/Me, you can use the Windows
95/98/Me
Following is the installation procedures for “Using Parallel Port” under Windows 98.
From the
1
Double-click the
2
Next >
your computer, before installing PC1200/iC D600/iR1200G uninstall those drivers or
set them for file output, selecting
Add Printer Wizard
Add Printer Wizard
Add Printer WizardAdd Printer Wizard
Add Printer Wizard
.
Start
menu, select
Add Printer
Settings
.
icon. The
FILE:
in the port selection dialog.
Printers
, then
Add Printer Wizard
. The Printers folder appears.
dialog box appears. Click
1
Installing the Canon Advanced Printing Technology
1-5
Page 12
3
Select
Local Printer
and click
Next >
.
The Wizard displays a list of available printers. Click
4
Have Disk…
.
1-6
Page 13
Install From Disk
The
5
dialog box appears. Use
Browse…
to select the directory or enter the
path name that contains the printer software, then click OK.
For example, if you are using the CD-ROM to install the software, and your CD-ROM drive
is drive D:, the path name would be D:\English\Win9x.
Select the printer, and click
6
Next >
.
1
Installing the Canon Advanced Printing Technology
1-7
Page 14
Select the printer’s port, and then click
7
Next >
.
Enter the name you wish to use, then click
8
When the installation is complete, the following dialog box appears. To close the dialog box,
9
click OK. Click
Finish
on the
Add New Hardware Wizard
Finish
.
.
1-8
Page 15
Windows NT 4.0/2000/XP
Windows NT 4.0/2000/XP
Windows NT 4.0/2000/XPWindows NT 4.0/2000/XP
USB Users
USB Users
USB UsersUSB Users
Windows 2000/XP Plug and Play
Windows 2000/XP Plug and Play
■
Windows 2000/XP Plug and PlayWindows 2000/XP Plug and Play
Following is the installation procedure of plug and play for “Using USB Port” under Windows
2000.
Before you install the software, make sure you do the following:
•Connect the machine to your computer (!
•Turn on the machine (!
•Start up Windows 2000.
Using USB Port (USB Cable)
NOTE
In order to use the printer via USB, the following requirements need to be satisfied.
• Your computer must be equipped with a USB port and it is necessary that its
operation is approved by the manufacturer.
• Windows NT 4.0 is not available for USB.
.
Plug and Play
1
automatically detected and installed.
Log on as member of Administrators. The full control access right for the printer is necessary
2
for the installation of the CAPT.
is being carried out and the USB class driver, “USB Printing Support” is
Quick Start Guide
Quick Start Guide
).
).
1
Installing the Canon Advanced Printing Technology
1-9
Page 16
Found New Hardware Wizard
The
3
dialog box appears. Click
Next >
.
Search for a suitable driver for my device (recommended)
Select
Hardware Wizard
Unknown
•“
NOTE
Specify a location
Select
4
and click
Next >
.
” may be displayed as the name of the device.
and click
Next >
.
in the
Found New
1-10
Page 17
Found New Hardware Wizard
The
5
dialog box appears. Click
Browse…
to select the
driver in the language that you want to install. For example, if your CD-ROM drive is drive
D:, browse to D:\English\Win2000, then click
OK.
Next >
Click
•Click
NOTE
When the installation is complete, the following dialog box appears. Click OK to close the
6
Ye s
dialog box. Click
Parallel Port Users
Parallel Port Users
Parallel Port UsersParallel Port Users
Driver Files Search Results
on
Digital Signature Not Found
if the
Finish
on the
Found New Hardware Wizard.
.
dialog box appears.
• If there already are LBP-460/465/660/800/810 or other printer drivers installed on
IMPORTANT
■
your computer, before installing PC1200/iC D600/iR1200G uninstall those drivers or
set them for file output, selecting
Windows 2000/XP Plug and Play
Windows 2000/XP Plug and Play
Windows 2000/XP Plug and PlayWindows 2000/XP Plug and Play
FILE:
in the port selection dialog.
1
Installing the Canon Advanced Printing Technology
Following is the installation procedure of plug and play for “Using Parallel Port” under
Windows 2000.
Before you install the software, make sure you do the following:
•Connect the machine to your computer (!
•Turn on the machine (!
Quick Start Guide
Quick Start Guide
).
).
•Start up Windows 2000.
1-11
Page 18
.
Plug and Play
1
appears. Click
is being carried out and the
Next >
Found New Hardware Wizard
dialog box
Search for a suitable driver for my device (recommended)
Select
2
Hardware Wizard
Unknown
•“
NOTE
and click
Next >
.
” may be displayed as the name of the device.
in the
Found New
1-12
Page 19
3
Specify a location
Select
and click
Next >
.
Found New Hardware Wizard
The
4
dialog box appears. Click
Browse…
to select the
driver in the language that you want to install. For example, if your CD-ROM drive is drive
D:, browse to D:\English\Win2000, then click
Next >
Click
•Click
NOTE
When the installation is complete, the following dialog box appears. Click OK to close the
5
Ye s
dialog box. Click
Driver Files Search Results
on
Digital Signature Not Found
if the
Finish
on the
Found New Hardware Wizard.
OK.
.
dialog box appears.
1
Installing the Canon Advanced Printing Technology
1-13
Page 20
Windows NT 4.0 Add Printer Wizard
Windows NT 4.0 Add Printer Wizard
■
Windows NT 4.0 Add Printer WizardWindows NT 4.0 Add Printer Wizard
To install the CAPT on a local computer using Windows NT 4.0, you can use the Windows NT
Add Printer Wizard
Log on as member of Administrators. The full control access right for the printer is necessary
1
for the installation of the CAPT.
.
From the
2
Double-click the
3
Select
4
Select the printer port or ports you want to use, then click
5
Start
menu, select
Add Printer
My Computer
, then click
Settings
icon. The
Next >
Printers
, then
Add Printer Wizard
.
. The
Printers
Next >
folder appears.
dialog box appears.
.
1-14
Page 21
6
Click
Have Disk…
in the
Manufacturers/Printers
dialog box.
Install From Disk
The
7
dialog box appears. Use
Browse…
to select the directory or enter the
path name that contains the CAPT, then click OK.
For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is
drive D:, the path name would be D:\english\WinNT40.
Select your printer model from the list of printers displayed, then click
8
Next >
.
1
Installing the Canon Advanced Printing Technology
1-15
Page 22
Next >
Click
9
Next >
Select whether this printer is shared or not shared with other computers. If it is shared, select
10
all the operating systems that will use this printer. Click
to accept the default printer name, or enter the name you wish to use, then click
.
Next
>.
1-16
Page 23
11
Click
click
Ye s
if you want to print a test page, or No if you do not want to print a test page, then
Finish
.
Windows creates the
Canon PC1200/iC D600/iR1200G
When the installation is complete, the following dialog box appears. Click OK to close the
12
Canon PC1200 iC D600 iR1200G
icon is added to the
icon on the Desktop, and the
Printers
folder.
dialog.
If you opted to print a test page, the test page prints after the installation completes, and the
13
following dialog appears. If the test page printed correctly, click
Ye s
.
1
Installing the Canon Advanced Printing Technology
1-17
Page 24
Windows 2000/XP Add Printer Wizard
Windows 2000/XP Add Printer Wizard
■
Windows 2000/XP Add Printer WizardWindows 2000/XP Add Printer Wizard
To install the CAPT on a local computer using Windows 2000/XP, you can use the
Printer Wizard
.
Add
Following is the installation procedure for “Using Parallel Port” under Windows 2000.
Log on as member of Administrators. The full control access right for the printer is necessary
1
for the installation of the CAPT.
From the
2
Faxes
from
Double-click the
3
Add Printer Wizard
The
Start
menu, select
Start
menu). The
Add Printer
Settings
Printers
Printers
, then
(in Windows XP,
icon (in Windows XP, click
dialog box appears. Click
(in Windows XP, select
Printers and Faxes
Add a printer
Next >
.
Printers and
) folder appears.
Printer Tasks
in
).
1-18
4
Local printer
Select
• To check on “
IMPORTANT
, then click
recommended.
Next >
.
Automatically detect and install my Plug and Play printer
” is not
Page 25
Select the printer port or ports you want to use, then click
5
Next >
.
Have Disk…
6
7
Click
Install From Disk
The
dialog box appears. Use
in the
Manufacturers/Printers
path name that contains the CAPT, then click OK.
Browse…
dialog box.
to select the directory or enter the
1
Installing the Canon Advanced Printing Technology
For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is
drive D:, the path name would be D:\English\Win2000.
1-19
Page 26
Select your printer model from the list of printers displayed, then click
8
Next >
9
Click
Next >
to accept the default printer name, or enter the name you wish to use, then click
.
Next >
.
1-20
Page 27
Select whether this printer is shared or not shared with other computers. Click
10
Next
>.
11
Click
click
Ye s
if you want to print a test page, or No if you do not want to print a test page, then
Next >
.
1
Installing the Canon Advanced Printing Technology
1-21
Page 28
12
Click
Finish
.
•Click
NOTE
Ye s
Windows creates the
Canon PC1200/iC D600/iR1200G
When the installation is complete, the following dialog box appears. Click OK to close the
13
Digital Signature Not Found
if the
Canon PC1200 iC D600 iR1200G
dialog box appears.
icon on the Desktop, and the
icon is added to the Printers folder.
dialog.
1-22
If you opted to print a test page, the test page prints after the installation completes, and the
14
following dialog appears. If the test page printed correctly, click OK.
Page 29
Network Users
Network Users
Network UsersNetwork Users
Connecting to the iR1210G/iR1230G/PC1210D/PC1230D/
Connecting to the iR1210G/iR1230G/PC1210D/PC1230D/
■
Connecting to the iR1210G/iR1230G/PC1210D/PC1230D/Connecting to the iR1210G/iR1230G/PC1210D/PC1230D/
1270D Already on Your Network
1270D Already on Your Network
1270D Already on Your Network1270D Already on Your Network
If the iR1210G/iR1230G/PC1210D/PC1230D/1270D is already on your network you can
install it two different ways. The easiest way is using automatic network download. If network
download is not available, you can use the
Add Printer Wizard
.
Network Download
Windows 95/98/Me and Windows NT 4.0/2000/XP clients can download the drivers for the
iR1210G/iR1230G/PC1210D/PC1230D/1270D automatically.
Open Explorer and browse the network until you can see the
1
Canon PC1200/iC D600/iR1200G
printer icon.
Double-click the printer icon, or drag the printer icon to your
2
Printers and Faxes
Follow the instructions on screen.
3
• Service Pack 4 or later must be installed on Windows NT servers in order for
NOTE
Windows 95/98/Me clients to use network download.
• Windows NT 4.0/2000/XP clients cannot download the driver from Windows 95/98/
Me servers.
) folder.
Printers
Windows 95/98/Me Add Printer Wizard
To install the CAPT for a network printer you can use the Windows 95/98/Me
Wizard
From the
1
Double-click the
2
.
Start
menu, select
Add Printer
Settings
icon. The
Printers
, then
Add Printer Wizard
. The
Printers
folder appears.
dialog box appears.
(in Windows XP,
Add Printer
1
Installing the Canon Advanced Printing Technology
Network printer
Select
3
Enter the network path or print queue that you want to connect to, or use
4
Browse for Printer
the
, then click
dialog to select the printer.
Next >
.
Browse…
to open
1-23
Page 30
The Wizard displays a list of available printers. Click
5
• Depending on your network environment, the installation of the driver may be
NOTE
carried out automatically.
Have Disk…
.
Install From Disk
The
6
dialog box appears. Use
Browse…
to select the directory or enter the
path name that contains the printer software, then click OK.
If the server is a Windows 95/98/Me computer, you can enter a name for the printer, or
7
accept the default name and click
Next >
.
• If the connection fails you’ll be able to install the printer but you will not be able to
NOTE
Follow the instructions on screen to complete installation.
8
use the printer until it comes back online.
1-24
Page 31
Windows NT 4.0/2000/XP Add Printer Wizard
To install the CAPT for a network printer you can use the Windows NT 4.0/2000/XP
Printer Wizard
Log on as member of Administrators. The full control access right for the printer is necessary
1
.
for the installation of the CAPT.
Add
From the
2
Faxes
from
Start
menu, select
Start
menu). The
Settings
Printers
Printers
, then
(in Windows XP,
(in Windows XP, select
Printers and Faxes
Printers and
) folder
appears.
Double-click the
3
Add Printer Wizard
The
Network printer server
Select
4
attached to another computer
Printer
Select the printer you want to connect to, then click OK. If the printer name is invalid, it
5
in Windows XP) dialog appears.
Add Printer
dialog box appears.
icon (in Windows XP, click
(in Windows XP, select
), then click
Next >
. The
Add a printer
Printer Tasks
in
A network printer, or a printer
Connect to Printer (Specify a
means the client could not connect to the network printer specified. If a suitable driver is not
found, it probably means the server is a Windows 95/98/Me computer.
Follow the instructions on screen to complete installation.
6
).
1
Installing the Canon Advanced Printing Technology
1-25
Page 32
Printer Sharing
Printer Sharing
■
Printer SharingPrinter Sharing
Printer sharing enables printing from network clients. Printer sharing with the iR1210G/
iR1230G/PC1210D/PC1230D/1270D requires that both the print server and the client devices
are using Windows 95 or later, or Windows NT 4.0 or later. The print server and client do not
need to use the same operating system, and it is possible to print from a Windows 95/98/Me
client to a Windows NT 4.0/2000/XP print server, or vice versa.
You can start printing simply by starting the server, even if the server was not running when
the client was started.
If the server is running on Windows NT 4.0/2000/XP, you can print, even if no one is logged
into the server. Please note that there is no status display on the server when no one is logged
in. The status display is shown on the client.
Connecting the iR1210G/iR1230G/PC1210D/PC1230D/1270D
Connecting the iR1210G/iR1230G/PC1210D/PC1230D/1270D
■
Connecting the iR1210G/iR1230G/PC1210D/PC1230D/1270D Connecting the iR1210G/iR1230G/PC1210D/PC1230D/1270D
as a Network Printer
as a Network Printer
as a Network Printeras a Network Printer
If you plan to share the iR1210G/iR1230G/PC1210D/PC1230D/1270D on a network, install
the print server locally, then make the following settings. See your print server system
documentation for more information.
Windows 95/98/Me Server Settings
Windows 95/98/Me Server Settings
Windows 95/98/Me Server SettingsWindows 95/98/Me Server Settings
Network Settings
Double-click the
1
Select the
2
Select
3
Select
4
Select
5
click OK.
Click
6
NOTE
Select the
7
level Access control
Click OK and then restart Windows.
8
Configuration
Service
Microsoft
File and Printer Sharing for Microsoft Networks
File and Print Sharing
• Be sure there is a check by “
printer(s)
Access Control
Network
, then click
in the Manufacturers list box.
.”
icon in the
tab, then click
Add
tab and check either “
.”
Control Panel
Add
.
.
.
I want to be able to allow others to print to my
.
in the Network Services box, then
Share-level Access Control
” or “
User-
1-26
Page 33
Printer Settings
Share-level Access Control
Open the
1
the
Enter the
2
Click OK.
3
Canon PC1200/iC D600/iR1200G Properties
Sharing
tab.
Share Name, Comment
, and
User-level Access Control
Open the
1
the
Enter the
2
Click
3
Click OK when you have finished adding users.
4
Canon PC1200/iC D600/iR1200G Properties
Sharing
tab.
Share Name
Add
, and select the users allowed to access the printer.
and
Comment
, as needed.
Password
window, then check “
as needed.
window, then check “
Shared As
Shared As
” in
” in
1
Click OK again.
5
• Do not enter space or special character in the
NOTE
Share Name
Installing the Canon Advanced Printing Technology
.
1-27
Page 34
Windows NT 4.0/2000/XP Server Settings
Windows NT 4.0/2000/XP Server Settings
Windows NT 4.0/2000/XP Server SettingsWindows NT 4.0/2000/XP Server Settings
Add Server Service (Windows NT 4.0)
Double-click the
1
Select the
2
Select the
3
Restart Windows.
4
Services
Server
Network
tab, and if the
, and click OK.
icon from the
Server
Add Server Service (Windows 2000)
From the
1
Network and Dial-up Connections
The
Right-click the
2
Local Area Connection Properties
The
File and Printer Sharing for Microsoft Networks
Select
3
Start
menu, select
Local Area Connection
Settings
Add Server Service (Windows XP)*
Control Panel
is not shown, click
Network and Dial-up Connections
, then
folder appears.
icon, then select
dialog box appears.
.
Add
.
Properties
, then click OK.
.
from the menu.
1-28
From the
1
The
Click
2
Network and Internet Connections
Click
3
Network Connections
Right-click the
4
The
Select
5
* The procedure for Windows XP is given for Category View Mode.
Start
menu, select
Control Panel
Network and Internet Connections
Network Connections
Local Area Connection Properties
File and Printer Sharing for Microsoft Networks
folder appears.
Local Area Connection
Control Panel
.
folder appears.
.
.
folder appears.
icon, then select
dialog box appears.
Properties
, then click OK.
from the menu.
Page 35
Printer Sharing Settings
Open the
1
Sharing
Enter the
2
Click OK. The printer icon changes to indicate sharing.
3
Canon PC1200/iC D600/iR1200G Properties
tab.
Share Name
as needed.
window, then check “
Shared
• Sharing settings may also be made during installation.
NOTE
Status Display
Status Display
Status DisplayStatus Display
The status of a shared printer displays on both the print server and client computer, and job
operations can execute from either.
Status display requires status exchanges between the print server and client using TCP/IP or
NetBEUI protocols. Status display is not supported if IPX/SPX is the only protocol used.
” in the
1
Installing the Canon Advanced Printing Technology
1-29
Page 36
“Canon PC1200 iC D600 iR1200G” Group
“Canon PC1200 iC D600 iR1200G” Group
“Canon PC1200 iC D600 iR1200G” Group“Canon PC1200 iC D600 iR1200G” Group
When you install the CAPT, the “
You can select the following from the
Canon PC1200 iC D600 iR1200G Help
•
Selects the Canon iR1210G/iR1230G/PC1210D/PC1230D/1270D Help file for the CAPT.
Canon PC1200 iC D600 iR1200G Status Window
•
Displays the iR1210G/iR1230G/PC1210D/PC1230D/1270D Status Window.
Canon PC1200 iC D600 iR1200G Trouble Shooter
•
Starts the Trouble Shooter program for the CAPT. It helps you solve printing problems in
Windows 95/98/Me or NT 4.0/2000/XP. (
Canon PC1200 iC D600 iR1200G Uninstallation
•
Starts the uninstall program for the CAPT. If the CAPT is not working properly, it might
help to uninstall and then install it again. (
Canon PC1200 iC D600 iR1200G
PC1200 iC D600 iR1200G
!
Chapter 4,
!
Chapter 4,
group:
Troubleshooting
Troubleshooting
” group is created.
.)
.)
1-30
Page 37
Printing with the CAPT
Printing with the CAPT
Printing with the CAPTPrinting with the CAPT
The CAPT offers bi-directional communication between the computer and machine. To take
advantage of the bi-directional communication, one end of a bi-directional parallel cable
connects to the printer and the other end connects directly to your computer.
• You must use a bi-directional cable for proper operation.
NOTE
Every time you print, the CAPT displays the
Window. This window shows you the paper moving through the machine, how long it will
take to print the document, and how much of the document has printed. From the Status
Window you can pause, resume, or delete the current print job.
If a printing problem occurs, the
automatically opens and identifies the problem.
Canon PC1200/iC D600/iR1200G
Canon PC1200/iC D600/iR1200G
Status Window
Status
1
Installing the Canon Advanced Printing Technology
Before using the CAPT, make sure you select it as your current Windows printer driver.
1-31
Page 38
1-32
Page 39
Chapter 2
Chapter 2
Chapter 2Chapter 2
Printer Properties
Printer Properties
Printer Properties Printer Properties
This chapter describes the dialogs and settings on the Printer Properties screens. It includes the
following information:
•Windows 95/98/Me Printer Properties
•Windows NT4.0/2000/XP Printer Properties and Default Document Properties
2
Printer Properties
2-1
Page 40
Windows 95/98/Me Printer Properties
Windows 95/98/Me Printer Properties
Windows 95/98/Me Printer PropertiesWindows 95/98/Me Printer Properties
With the CAPT, you initiate printing as you normally would from a Windows application. From
Print
the
to proceed to the
options.
dialog box, usually accessed from an application’s
Canon PC1200/iC D600/iR1200G Properties
File
menu, you can select
dialog box and its printing
Properties
• You can open the
NOTE
tabs displayed in the
up. Screens examples use Windows 98.
• The way you get to the dialog boxes determines how long the printing options remain
in effect:
If you start from an application's
that print job. They will not be stored when you close the application.
If you start from the
applications and remain in effect until you change those settings.
• For more information about the following features, see the online Help. To display
the online help, select the item you want more information about and press F1, or
click ? in the title bar and then select the item of interest.
Properties
Properties
Printers
dialog box from the
dialog box depends on how you have your system set
Print...
folder, the settings apply to all Windows
Printers
command, your choices apply only to
folder. The number of
2-2
Page 41
General Tab
General Tab
■
General TabGeneral Tab
Lets you print a test page or define separator pages. Refer to your operating system
documentation for more information.
2
Printer Properties
2-3
Page 42
Details Tab
Details Tab
■
Details TabDetails Tab
Specifies the printer port and time-out settings. Refer to your operating system documentation
for more information.
2-4
Spool Settings…
The installer sets the following defaults.
Page 43
Sharing Tab
Sharing Tab
■
Sharing TabSharing Tab
Specifies the printer-sharing settings. This tab is available only when file and printer sharing is
turned on. Refer to your operating system documentation for more information.
2
Printer Properties
2-5
Page 44
Page Setup Tab
Page Setup Tab
■
Page Setup TabPage Setup Tab
Specifies paper size, scaling, number of copies, orientation, and pages per sheet.
2-6
Default settings depend on the country/region of purchase.
Page Size
B5, A5, Letter, Legal, Executive, Statement, DL, COM10, ISO-C5, Monarch, and 3 custom
paper sizes. The names of the custom paper sizes are set with the
option.)
Output Size
other than
page.
Copies
Orientation
Page Layout
than 1, the image may be reduced to fit on the selected output size. When 2, 4, 8, or 9 pages
per sheet is selected
lets you select the paper size you are working with in your application. (A3, B4, A4,
Custom Paper Size...
lets you select the paper size to print on. If your output size is set to anything
Match Page Size
lets you specify the number of copies to be printed (1 to 999).
lets you select the direction of printing relative to the paper (Portrait, Landscape).
lets you select the number of pages per sheet (1, 2, 4, 8, 9). If you select more
Manual Scaling
, the image will be automatically reduced or enlarged to fit on the
disappears and
Page Order
appears in its place.
Page 45
Manual Scaling
Sheet
is selected as the
lets you shrink or enlarge images. This option only appears when
Page Layout
. Check on the check box to set a reduction or
enlargement percentage (10 to 200).
View Settings
To get a quick view of your current settings, click
Setup, Finishing, Paper Source
and
Quality
tabs. Click on the tabs in the
dialog box to view the settings for each tab.
View Settings
1 Page per
, which is located on the
View Settings
Page
2
Custom Paper Size Settings
Custom Paper Size...
on the
Page Setup
tab window allows you to define custom paper sizes
for quick selection. You can specify the name, width, and height of each size. You can have up
to 3 custom sizes.
Default settings depend on the country/region of purchase.
Printer Properties
2-7
Page 46
Selecting a Custom Paper Size Setting
Select one of the predefined sizes from the
1
If you wish, enter a unique name in the
2
Select the
3
Define the
4
Unit
of measurement (
Paper Size
using the
Millimeter
Width
Custom Paper List
Name
area.
Inch
or
)
.
(76.2 to 215.9 mm/3.00 to 8.50 inches) and
(127.0 to 355.6 mm/5.00 to 14.00 inches) settings.
Click OK to accept your changes.
5
If you wish to restore the default settings to
all
of the custom sizes, click
Restore Defaults
Overlay
An overlay allows you to add data you use often, such as a logo, to the print data from an
application. For example, when using an overlay you can automatically print your logo on
letters you create.
Overlay...
on the
Page Setup
tab accesses the settings to specify how you want the overlay
and print data printed, including the print position, size, and whether it is printed in the
foreground (on top of) or background (under) the application data.
Height
.
2-8
Page 47
Use
Browse…
to select the file that contains the overlay data.
2
Default settings depend on the country/region of purchase.
File Name
Browse…
dialog box, the
displays the currently selected overlay file name.
Opens the
Select File
File Name
dialog box. When you select a file and close the
drop-down list and preview are updated. The overlay file must be a
Windows bitmap or a Windows metafile.
Overlay Placement
lets you specify if you want the overlay to appear in back of the
application data or in front of the application data (Background, Foreground).
Position
lets you specify the position of the overlay based on its distance from the paper’s left
and top edges.
Size
lets you set the size of the overlay.
Unit
lets you select the units of measurement (Millimeter, Inch).
Restore Defaults
resets Left, Top, Width and Height to their default values.
Select File
Printer Properties
2-9
Page 48
Finishing Tab
Finishing Tab
■
Finishing TabFinishing Tab
Specifies how final output is collated and printing pages in reverse output order. Check the
check boxes to collate the document or print it in reverse output order.
2-10
Page 49
Paper Source
Paper Source
■
Paper SourcePaper Source
Specifies the paper source and paper type settings.
Specifies the resolution, halftoning method, brightness, and contrast settings.
2-12
Resolution
Halftones
dots that simulate the grey shades in the original image. Different halftone patterns give
different grey shade results.
Brightness
the overall image; increasing brightness lightens it. Brightness is expressed as a relative range
from -80% to +80%.
Contrast
Decreasing contrast lightens the dark areas and darkens the light areas; increasing it darkens
the dark areas and lightens the light areas. Contrast is expressed as a relative range from -80%
to +80%.
lets you specify the printer’s resolution in dots per inch (600,300).
is the process of converting a greyscale image to black dots and white (unprinted)
is the relative proportion of light and dark areas. Decreasing brightness darkens
is the degree of difference between the lightest and darkest areas of an image.
Page 51
Detailed Settings
Details...
accesses the settings for toner saver, and Image Refinement.
Toner Save
Image Refinement
thins the black areas of print data, so toner consumption is reduced.
is a printer technology from Canon, with which the printer automatically
senses and refines the jagged edges and ragged curves of characters and graphics.
2
Printer Properties
2-13
Page 52
Windows NT4.0/2000/XP Printer Properties and
Windows NT4.0/2000/XP Printer Properties and
Windows NT4.0/2000/XP Printer Properties and Windows NT4.0/2000/XP Printer Properties and
Default Document Properties
The CAPT for Windows NT 4.0/2000/XP has two main dialog boxes: the
dialog box and the
Printer Properties
To view the printer properties, select
Windows XP,
PC1200/iC D600/iR1200G
and select
Default Document Properties*
In the
printing options available when you print on the iR1210G/iR1230G/PC1210D/PC1230D/
1270D. To view the default document properties, select
menu in the
button on the
Printers and Faxes
Properties
Default Document Properties
Default Document Properties
Properties
Printers and Faxes
from the pop-up menu.
Printers
Canon PC1200/iC D600/iR1200G
(in Windows XP,
) folder, and select
) folder, or click the right mouse button on the
icon in the
Printers
* dialog box, you can specify the default settings for the
Printers and Faxes
Document Defaults...
* dialog box.
from the
(in Windows XP,
icon in the
File
menu in the
Document Defaults...
) folder, or click the right mouse
Printers
** from the pop-up menu.
Printers and Faxes
Printer Properties
Printers
(in Windows XP,
(in
Canon
) folder
** from the
File
2-14
You can also open an equivalent dialog box and specify the setting by selecting
Setup
from the
• The number of tabs displayed in the
NOTE
* Printing Preference in Windows 2000/XP
** Printing Preference... in Windows 2000/XP
your system set up. Screens example use Windows NT 4.0.
• For more information about the following features, see the online Help. To display
the online help, select the item you want more information about and press F1, or
click ? in the title bar and then select the item of interest.
File
menu of an application.
Properties
dialog box depends on how you have
Print
or
Page
Page 53
General Tab
General Tab
■
General TabGeneral Tab
Specifies to print a test page and separator pages. Refer to your operating system
documentation for more information.
Ports Tab
Ports Tab
■
Ports TabPorts Tab
2
Printer Properties
Lets you specify the port to which the printer is attached. Refer to your operating system
documentation for more information.
2-15
Page 54
Scheduling Tab
Scheduling Tab
■
Scheduling TabScheduling Tab
Lets you define print spooling settings. Refer to your operating system documentation for
more information.
Spool print documents so program finishes printing faster
“
immediately
Sharing Tab
Sharing Tab
■
Sharing TabSharing Tab
Specifies the printer-sharing settings. Refer to your operating system documentation for more
information.
” are set automatically when you install the printer driver.
” and “
Start printing
2-16
Page 55
Security Tab
Security Tab
■
Security TabSecurity Tab
Lets you specify security settings. Refer to your operating system documentation for more
information.
2
Printer Properties
2-17
Page 56
Paper Selection Tab
Paper Selection Tab
■
Paper Selection TabPaper Selection Tab
This printer driver supports three custom paper sizes. Using the custom forms defined on the
Forms
custom paper sizes. Form definitions must conform to the printer’s specifications.
tab in the print server’s
Properties
dialog box, you can add information about the
2-18
Selected Paper
Change Paper…
available papers, and their definitions
Width
: 76.2–215.9 mm) that were defined in the
dialog box (the
Properties
Only sizes that conform to the printer’s specifications are listed as available. When you choose
a size in the list and then click OK, the size information is copied to the selected paper in the
Selected Paper
shows the three sizes names.
opens the
Print Server Properties
from the
File
list on the
Change Paper
menu of the
Paper Selection
dialog. This dialog contains a listing of the
(Available Paper
Forms
dialog box can be accessed by selecting
Printers
(in Windows XP,
tab.
Height
has
tab in the Print Server
: 127.0–355.6 mm and
Printers and Faxes
Properties
Server
) folder).
Page 57
Page Setup Tab
Page Setup Tab
■
Page Setup TabPage Setup Tab
Specifies paper size, scaling, number of copies, orientation, and pages per sheet.
Default settings depend on the country/region of purchase.
than 1, the image may be reduced to fit on the selected output size. When 2, 4, 8, or 9 pages
per sheet is selected
Manual Scaling
Sheet
percentage (10 to 200).
lets you select the paper size you are working with in your application. (A3,
lets you select the paper size to print on. If your output size is set to anything
Match Page Size
lets you specify the number of copies to be printed (1 to 999).
lets you select the direction of printing relative to the printer’s paper (Portrait,
lets you select the number of pages per sheet (1, 2, 4, 8, 9). If you select more
Manual Scaling
lets you shrink or enlarge images. This option only appears when
is selected as the
, the image will be automatically reduced or enlarged to fit on the
Page Order
appears in its place.
Page Layout
disappears and
. Check the check box to set a reduction or enlargement
1 Page per
Printer Properties
2-19
Page 58
View Settings
To get a quick view of your current settings, click
Setup, Finishing, Paper Source
and
Quality
tabs. Click on the tabs in the
View Settings
, which is located on the
View Settings
Page
dialog box to view the settings for each tab.
Overlay
An overlay allows you to add data you use often, such as a logo, to the print data from an
application. For example, when using an overlay you can automatically print your logo on
letters you create.
Overlay...
on the
Page Setup
tab accesses the settings to specify how you want the overlay
and print data printed, including the print position, size, and whether it is printed in the
foreground (on top of) or background (under) the application data.
Browse…
Use
to select the file that contains the overlay data.
Default settings depend on the country/region of purchase.
2-20
Page 59
File Name
displays the currently selected overlay file name.
Browse…
Opens the
dialog box, the
Select File
File Name
dialog box. When you select a file and close the
drop-down list and Preview are updated. The overlay file must be a
Windows bitmap or a Windows metafile.
Overlay Placement
lets you specify if you want the overlay to appear in the back of the
application data or in front of the application data (Background, Foreground).
Position
lets you specify the position of the overlay based on its distance from the paper’s left
and top edges.
Size
lets you set the size of the overlay.
Unit
lets you select the units of measurement (Millimeter, Inch).
Restore Defaults
resets Left, Top, Width and Height to their default values.
Select File
2
Printer Properties
2-21
Page 60
Finishing Tab
Finishing Tab
■
Finishing TabFinishing Tab
Specifies how final output is collated and sets printing pages in reverse output order. Check
the check boxes to collate the document or print it in reverse output order.
Preferences
Preferences...
lets you turn EMF Spooling on. If this is not checked, EMF Spooling will be off. This setting
is unchecked by default.
on the
Finishing
tab window opens the
Preferences
dialog box. The check box
2-22
Page 61
Paper Source Tab
Paper Source Tab
■
Paper Source TabPaper Source Tab
Specifies the paper source and paper type settings.
Specifies the resolution, halftoning method, brightness, and contrast settings.
Resolution
Halftones
dots that simulate the grey shades in the original image. Different halftone patterns give
different grey shade results.
Brightness
the overall image; increasing brightness lightens it. Brightness is expressed as a relative range
from -80% to +80%.
Contrast
Decreasing contrast lightens the dark areas and darkens the light areas; increasing it darkens
the dark areas and lightens the light areas. Contrast is expressed as a relative range from -80%
to +80%.
lets you specify the printer’s resolution in dots per inch (600,300).
is the process of converting a greyscale image to black dots and white (unprinted)
is the relative proportion of light and dark areas. Decreasing brightness darkens
is the degree of difference between the lightest and darkest areas of an image.
2-24
Page 63
Detailed Settings
Details...
accesses the settings for toner saver and Image Refinement.
Toner Save
Image Refinement
thins the black areas of print data, so toner consumption is reduced.
is a printer technology from Canon, with which the printer automatically
senses and refines the jagged edges and ragged curves of characters and graphics.
2
Printer Properties
2-25
Page 64
2-26
Page 65
Chapter 3
Chapter 3
Chapter 3Chapter 3
Checking the Status of a
Checking the Status of a
Checking the Status of a Checking the Status of a
Print Job
Print Job
Print JobPrint Job
This chapter describes how to check the status of print jobs.
You can track and control your print jobs using either of the following methods:
•The
•The Windows
Canon PC1200/iC D600/iR1200G
Tells you exactly what is happening with the current print job.
Printers
Helps you control and manage all print jobs in a queue for all printers installed in
Windows.
(in Windows XP,
Status Window
Printers and Faxes
) folder
3
Checking the Status of a Print Job
3-1
Page 66
Opening the Status Window
Opening the Status Window
Opening the Status WindowOpening the Status Window
Canon PC1200/iC D600/iR1200G
The
situations:
Status Window opens automatically in the following
•When you print a document, provided “
Status Window
•When an error occurs or user action is required.
•When Windows starts, if the Status Window was open the last time Windows was closed.
You can also open the Status Window by clicking on the Status Window icon in the Windows
taskbar and selecting the
Status Window icon
If multiple iR1210G/iR1230G/PC1210D/PC1230D/1270D machines are connected, select a
printer from the list. The Status Window opens and displays information for the selected
printer.
Option Settings
” the
Canon PC1200/iC D600/iR1200G
While Printing
dialog box of the Status Window.
” is selected for “
.
Display Printer
3-2
Page 67
Usi
Using Canon PC1200/iC D600/iR1200G Status
ng Canon PC1200/iC D600/iR1200G Status
UsiUsi
ng Canon PC1200/iC D600/iR1200G Statusng Canon PC1200/iC D600/iR1200G Status
Window
Window
WindowWindow
The Status Window is a program used to display the status of jobs and perform printer operations.
Menu bar
Printer icon
Printer status
message area
Error message
area
Tab window
Animation area
Progress bar
Tool bar
Job information
area
Status bar
3
Checking the Status of a Print Job
Window areaDescription
Menu barContains menu options to control the Status Window and the
printer.
Printer iconDisplays the current printing status and error conditions.
Printer status message area Displays the current status of the printer.
Error message areaGives a description of situations requiring action.
Animation areaShows an animated graphic indicating the current printer status.
The graphic background changes from blue (normal) to orange
when user action is required, or to red when a warning is issued.
Progress barIndicates the progress of the current job.
Tool barUse to pause, delete, or resume printing.
Job information areaDisplays information related to print jobs. The type of
information displayed changes with the selected tab.
Status barDisplays the name of the printer port and describes menu
options as you move your mouse over them.
3-3
Page 68
Using the Menu Bar
Using the Menu Bar
■
Using the Menu BarUsing the Menu Bar
Job Menu
You can select the
Status Window:
Job
menu from the menu bar of the
Canon PC1200/iC D600/iR1200G
Job
The
•
•
•
menu includes the following options:
Pause
—This temporarily halts printing of the current document. After the current page
completes printing, the printer pauses until you select Resume Job.
Resume
Cancel
—This resumes printing with the next page of the document you paused.
—This cancels printing of the document currently being printed.
3-4
Page 69
Settings Menu
You can select the
iR1200G
The
Status Window:
Settings
menu includes the following selections:
Settings
menu from the menu bar of the
Canon PC1200/iC D600/
3
Options...
•
—This opens the
Option Settings
dialog box that lets you change the settings
for the Status Window.
•
Port...
—This opens the
Port Setting
dialog box when the printer is connected to a local
parallel port. This setting is unavailable if the printer is not connected to a local parallel
port, or while printing is in progress.
Option Settings
This dialog box lets you define when and how you want the
iR1200G
Status Window to display.
Canon PC1200/iC D600/
Checking the Status of a Print Job
3-5
Page 70
Display Printer Status Window
•
While printing
•
Only when Errors Occur
•
—The Status Window opens automatically each time you print.
—lets you select when the Status Window displays.
—The Status Window opens only when an error occurs.
To manually open the Status Window, click the Status Window icon in the Windows
taskbar, and then click the
Canon PC1200/iC D600/iR1200G
.
You can change display options even as a document prints, but the changed settings do
not take effect until the next print job.
Monitor Device Status
•
Always
•
Only while Displaying Printer Status Window
•
—Status Window is continually monitoring the printer.
—lets you select when the Status Window is active.
—Status Window is monitoring the
printer only when Printer Status Window is displayed.
Only while Printing
•
—Status Window is monitoring the printer only when printing a
job.
Always Display Printer Status Window on Top
•
—places the Status Window on top of all
windows on the desktop.
Port Setting
This dialog box lets you define how your computer communicates with your printer using the
parallel port. The type of port you have depends on your computer.
3-6
Standard
•
•
ECP
—uses the parallel port as a standard parallel port.
—uses the parallel port as an ECP parallel port.
Before you make any changes, check the manual that came with your computer to determine
what type of port you have.
Page 71
Using the Help Menu
Using the Help Menu
■
Using the Help MenuUsing the Help Menu
You can select the
Status Window:
Help Topics
•
•
About...
—Displays the search window for help topics.
—Displays Status Window version information.
Help
menu from the menu bar of the
Canon PC1200/iC D600/iR1200G
3
Checking the Status of a Print Job
3-7
Page 72
Using the Toolbar
Using the Toolbar
■
Using the ToolbarUsing the Toolbar
The toolbar has three buttons that you can use to pause, resume, or delete the current print job.
Pause: Temporarily halts printing the current document. The current page finishes
printing.
Resume: Continues printing after a pause. Printing restarts with the next page of the
document you paused.
Cancel: Cancels the current print job. If you are printing several documents, the
CAPT continues to the next print job in the queue and displays the status of that
print job. To cancel all print jobs in the queue simultaneously, choose Settings from
Start
the
and Faxes
menu, then select the
Start
from
icon to display the
menu); Double-click the
Canon PC1200/iC D600/iR1200G
Printers
folder (in Windows XP, select
Canon PC1200/iC D600/iR1200G
dialog box. Select all of the
Printers
jobs and delete them.
NOTE
•When the
Print Job List
tab is selected, none of the buttons are displayed.
3-8
Page 73
Using the Tab Window
Using the Tab Window
■
Using the Tab WindowUsing the Tab Window
Print Job Details
This tab shows information related to the job that is currently printing. The following types of
information are displayed:
3
•Document Name
•User Name
•Host Name
•Approximate Time Remaining
•Approximate Finish Time
Some of this information may not be displayed, depending on the printer status.
Checking the Status of a Print Job
3-9
Page 74
Print Job Log
This tab shows information related to jobs that are completed. The following types of
information are displayed:
•Document Name
•Result
•Owner
•Pages
•Complete Time
The job history displayed in the job information area can list a history of up to 100 jobs,
beginning from the time the Status Window was started. The job logs list clears whenever you
terminate the Status Window.
3-10
Page 75
Print Job List
This tab shows information related to the jobs that have not yet started.
•Document Name
•Status
•Owner
•Started At
3
Checking the Status of a Print Job
3-11
Page 76
Network Printer Status
Network Printer Status
Network Printer StatusNetwork Printer Status
Viewing the print status
The status of a network printer can be viewed on the print server as well as the client.
For job status to be displayed in the client’s Status Window, the print server’s Status Window
must be running.
If the status option “
Window
Status Window opens automatically once printing from the server starts.
If an error occurs on the server, the client’s Status Window for that job opens automatically.
If the client’s Status Window opens automatically, it closes automatically when printing
completes or the error is cancelled, unless the user interacted with the window or its menus.
” in the
While Printing
Option Settings
” has been selected for “
dialog box of the Status Window on the client, the client’s
Display Printer Status
Performing print job operations
Print job operations (pause, resume, cancel) may be performed from either the print server or
the client for the job. After a client performs a print operation, no other operations are allowed
until the server confirms that the operation has been accepted.
Print job operations cannot be selected on any other screen except the print server or client for
the job.
If the print server’s Status Window is not running, you cannot perform job operations on the
client. The client’s Status Window displays the message “
Check Print Server
.”
3-12
Page 77
The Status Window Icon
The Status Window Icon
The Status Window IconThe Status Window Icon
If you minimise the Status Window, you can still see the printer status displayed as an icon on
the taskbar. To open the Status Window, simply click on the taskbar button. Icons also appear
in the Status Window. The table below shows the Status Window icon and the taskbar icon.
Printer Ready
Indicates that the printer is ready to print.
Printing Paused
Indicates that printing has paused.
Attention Required
When the Status Window displays an alert, the window automatically opens to
its full size. You can minimise the window again, but you will not be able to
resume printing until you take the action specified in the full-size window.
3
Warning
An error has occurred and the printer may require service. You may have to
contact an authorised service representative.
Abnormal Condition
Something is wrong with the printer or one of its connections. You will not be
able to print until the problem is fixed.
Closing the Status Window
Closing the Status Window
Closing the Status WindowClosing the Status Window
Click the close button to close the window just as you would close any other window.
If the Status Window opens automatically due to printing, or due to an error, the window
automatically closes when printing completes or the error status clears.
Messages
Messages
MessagesMessages
The CAPT gives you information about your print job and the printer itself.
Checking the Status of a Print Job
3-13
Page 78
3-14
Page 79
Chapter 4
Chapter 4
Chapter 4Chapter 4
Troubleshooting
Troubleshooting
TroubleshootingTroubleshooting
This chapter includes information to help you solve printer problems. A problem might have
one or a combination of causes, including a computer malfunction, software errors, the printer
cable, or the printer. Many printing problems are related to how your software interacts with
the printer.
If you can print a self test, but the printer does not print other jobs, or your printed output is not
what you expected, the problem is with your computer, software, or cables.
If your printer is not operating properly, try the suggestions in this chapter in the order listed.
Finding Information
Finding Information
Finding InformationFinding Information
ProblemSee page
Printer Problems4-2
CAPT Problems4-4
CAPT Messages4-6
4
Using the Trouble Shooter4-8
Uninstalling the CAPT4-10
If you have a problem with your printer and you cannot resolve it by referring to the
information in this chapter, please refer to the
Reference Guide
.
Troubleshooting
4-1
Page 80
Printer Problems
Printer Problems
Printer ProblemsPrinter Problems
ProblemCauseSolution
Printer does not
print
No power is
supplied
Paper might not be loaded.Make sure paper is loaded.
A copy job might not have
been completed due to the
Out of Paper status.
Print jobs might be stalled.Check the Canon
The cartridge might not be
installed correctly.
Your BIOS port setting
might need to be modified.
The parallel cable might not
be compatible.
Your computer might not be
working properly.
Power cord might not be
plugged in.
The print job will start automatically
when the copy job is completed. Please,
load paper.
PC1200/iC D600/
iR1200G
Check that the cartridge is installed
correctly. !
See your computer’s documentation
concerning available ports.
Make sure you are using an 8-bit,
Centronics-compatible, parallel interface
cable with bi-directional capability.
Check your computer, make sure it is
turned on and working properly.
Make sure the power cord is securely
plugged into both the machine and the
AC outlet.
Status Window for stalled jobs.
Quick Start Guide
4-2
Printer stops
printing
Printer stops
printing
AC outlet might not be
supplying power.
AC voltage might not match
printer.
Your interface cable might be
loose.
You might be working on an
application in the foreground,
in which case printing
performance might slow down.
Make sure the AC outlet is supplying
power; try another outlet if necessary.
Make sure the voltage of the AC outlet
matches the ratings on the printer.
Check your computer and your cable.
Printer performance improves if you give
your print job priority.
Page 81
ProblemCauseSolution
Printout is wrongThere might be a
communications problem
between the printer and your
computer.
The wrong printer is selected
in the Printers folder.
You might need to modify
your BIOS setup.
Printer locks up
system
Your system setup might be a
problem.
Make sure your cable connections are
secure.
Make sure your parallel interface cable is
less than 9.9 feet (3.0 m) or USB interface
cable is less than 16.5 feet (5.0 m) long.
Make sure you are not using a switch box.
Check that you have selected the correct
printer driver in Windows.
Make sure the
iR1200G
Windows XP,
Canon PC1200/iC D600/
is selected in the
Printers
Printers and Faxes
(in
) folder.
See your computer’s documentation for
details. Try changing the parallel port
mode or the parallel port address to see if
this solves the problem.
Verify that you have a high-quality
shielded interface cable.
The problem might be your BIOS. Verify
that your BIOS setup is correct. (See your
computer’s documentation for details.)
Verify that your physical memory is
working correctly.
If you have a Toshiba laptop, change this
line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe
4
Troubleshooting
Computer
indicates a device
time-out
Your computer is sending
data to the printer but the
printer is not responding.
The printer might be off,
offline, or not connected to
the computer.
Make sure the printer is not paused.
Check that the printer’s interface cable is
securely connected to both the printer and
the computer.
Make sure paper is properly loaded in the
paper tray.
Reset the printer and computer.
Try the print operation again.
Try a different cable.
4-3
Page 82
CAPT Problems
CAPT Problems
CAPT ProblemsCAPT Problems
ProblemCauseSolution
CAPT is not working
properly
Cannot use Adobe Type
Manager (ATM) fonts
Cannot print with a
printer driver other than
the Canon PC1200/iC
D600/iR1200G
The CAPT (Canon
PC1200/iC D600/
iR1200G) is not
selected as the default
printer driver for
iR1210G/iR1230G/
PC1210D/PC1230D/
1270D.
The software might not
be installed properly.
The printer driver is
connected to the same
port as the Canon
PC1200/iC D600/
iR1200G printer driver.
Specify the CAPT (Canon PC1200/iC
D600/iR1200G) as the default driver for
the iR1210G/iR1230G/PC1210D/
PC1230D/1270D.
Refer to “Using the Trouble Shooter” on
page 4-8.
To check if the CAPT is installed
correctly, try printing a page from an
application. If the print fails, the CAPT is
not installed correctly. Remove the CAPT
and install it again. For more information,
see “Uninstalling the CAPT” on page 4-
10.
Adobe Type Manager (ATM) is not
supported.
Connect the printer driver to a port
different from the Canon PC1200/iC
D600/iR1200G printer driver.
CD-ROM Menu doesn’t
appear automatically
4-4
Autorun CD-ROM
Menu checkbox is
unchecked in the CDROM menu.
Auto insert
The “
notification
is unchecked.
” checkbox
Start the CD-ROM menu manually, and
check the “
checkbox.
From the Device Manager make sure that
the “
is checked in the CD-ROM drive
Properties dialog box. For more
information, see Windows Help.
Autorun CD-ROM Menu
Auto insert notification
”
” checkbox
Page 83
ProblemCauseSolution
“File not found on CDROM” error when
starting the CD-ROM
Menu.
Cannot install CAPT
using USB port.
(Windows 98/Me/2000/
XP)
The program is loaded
from the hard disk
drive.
USB class driver is not
properly installed.
Remove the CDMENU.EXE file from
your hard disk drive and restart the CDROM Menu program from the compact
disc labeled “User Software”.
Perform the following steps.
1) Make sure the printer is connected to
your computer using a USB cable and the
printer is turned on.
2) Open the
Control Panel.(In Windows XP
Performance and Maintenance
System
dialog box in the
*
, click
in the
Control Panel. Performance and
Maintenance
folder appears. Click
basic information about your computer
System Properties
3) Select
click
[Device Manager]
[Universal Serial Bus Controllers]
dialog box appears.)
tab and double
For Windows 2000/XP, select
tab and click
[Device Manager]
See
.
.
[Hardware]
button.
4) Delete ONLY the following USB class
drivers under
Controller]
For Windows 98, select
iR1230G/PC1210D/PC1230D/1270D]
For Windows Me,
Printer]
Windows 2000/XP, select
Support]
and uninstall from the
[Universal Serial Bus
;
[Canon iR1210G/
[Canon CAPT USB
, and click
[Delete]
button. For
[USB Printing
[Canon CAPT USB Printer]
or
[Active]
menu.
,
In case the USB class driver is displayed
[Other device]
under
, select and delete
ONLY one the following, depending on the
OS you are using;
[Canon iR1210G/iR1230G/PC1210D/
PC1230D/1270D], [Canon CAPT USB
Printer]
[Unknown]
, or
.
5) Close the Control Panel and unplug the
USB cable.
6) Restart Windows 98/Me/2000/XP.
4
Troubleshooting
,
* The procedure for Windows XP is given for Category View Mode.
• Never delete other devices or device drivers. Windows may not operate properly.
IMPORTANT
4-5
Page 84
CAPT Messages
CAPT Messages
CAPT MessagesCAPT Messages
The CAPT displays the status of your printing environment and current print job in the Status
Window.
Alerts
Alerts identify problems that must be corrected before printing can continue. Sometimes
messages remind you to do something, such as clear jammed paper. In other cases, alerts tell
you what is wrong and how to fix it.
MessageAction
Out of paperThe printer is out of paper. Add paper. When you add paper, the
Status Window displays “
Ready to Print
” automatically.
The Cassette is Out of
Paper
The Multi-purpose Tray
is Out of Paper
Paper Jam1) Paper has jammed in the printer while printing. Follow the
Cartridge Not LoadedThere is no toner cartridge in the printer. Install a toner cartridge.
The Platen is Not in
Position
Insufficient MemoryThe print job was too complex for available memory. Discard the last
The cassette is out of paper. Add paper. When you add paper,
printing starts automatically.
The multi-purpose tray is out of paper. Add paper. When you add
paper, printing starts automatically.
instructions on the LCD screen of the machine, or refer to the
Reference Guide
automatically when the paper jam is fixed.
2) The printer cover was left open or the toner cartridge was not
properly replaced after clearing a paper jam. Close the cover
securely. !
! Quick Start Guide
The platen unit is not closed correctly. To resume printing slide the
platen unit to the correct position.
printed page, and try one or more of the following:
•Close other applications while printing this job.
•Print the job in smaller sections.
for more information. Printing resumes
Reference Guide
4-6
•Try reprinting the job with a lower resolution, such as 300 dpi.
•Reformat the most complicated pages in the print job to reduce
graphics and other complex formatting.
Page 85
MessageAction
Communication errorYour computer and printer are not communicating. This happens if
the printer power shuts off, the cable is disconnected, or the cable is
not bi-directional.
Printer ErrorThe Canon Advanced Printing Technology has detected an internal
device error.
1Unplug.
2 Reinsert the power plug into the power outlet.
3 If the same error occurs, unplug the power plug again.
4 If the error persists, contact your Canon authorised service
representative. !
Reference Guide
Device BusyThe device is being used by another job. Please wait until the job is
finished.
Port BusyThe printer port is being used by other equipment.
Printing Temporarily
Stopped
Your computer could not transfer the data to the device due to the
large amount of data, or a data transfer error occurred. Click the
Resume
button to resume printing.
4
Waiting to PrintThe current job has been interrupted by another job. Please wait until
the job is finished. Printing will begin automatically.
Energy Saver ModeThe printer is in the energy saver mode.
Incompatible DeviceThe connected device cannot be used. Make sure that the device
connected to the specified port is compatible and connected
correctly.
Fixing Unit ErrorFixing unit error.
Unplug the power plug, and then wait about 10 minutes before you
reinsert the power plug into the power outlet. If the same error
occurs, unplug the power plug again. Contact your service
representative.
Troubleshooting
4-7
Page 86
Using the Trouble Shooter
Using the Trouble Shooter
Using the Trouble ShooterUsing the Trouble Shooter
The Trouble Shooter is a utility for solving printing problems in Windows 95/98/Me or NT
4.0/2000/XP. The Trouble Shooter checks for system configuration setting errors, and if
possible, makes automatic corrections.
The Trouble Shooter does not detect problems related to hardware, such as printer cable
problems, parallel port failure, or ECP setting errors.
To start the Trouble Shooter, select the
icon in the
following and corrects related problems:
•Free disk space in the drive containing the \Windows directory and free memory
•Installed files
•Selected printer port (checks to see if usable)
•Registries
•RapidPort communication device drivers (Windows NT 4.0/2000/XP)
•Language monitor
•Printer drivers
•Status Window
Printer Properties
•
Canon PC1200 iC D600 iR1200G
•
If the Trouble Shooter encounters a problem, it displays an error message. Each message
includes several options, such as:
•How to correct the problem
•The problem cannot be corrected by the Trouble Shooter
•Continue troubleshooting
•Exit Trouble Shooter
•Display help information
If Trouble Shooter is used on a network printer client, it performs network-related checks.
Canon PC1200 iC D600 iR1200G
settings
Canon PC1200 iC D600 iR1200G Trouble Shooter
group. The Trouble Shooter checks the
program folder
4-8
Windows NT 4.0/2000/XP Trouble Shooter checks whether Spooler service has started and if
not, displays a dialog box and does not run.
Page 87
When Trouble Shooter is done checking your files, it displays a dialog box similar to the one
below.
While Trouble Shooter is running, it saves a log file with the name tshooter.tmp in your
system temp directory, such as \windows\temp or \temp.
In the Exit dialog box, Trouble Shooter prompts if you want to save the results as a text file.
Check the
extension of
Save Result
.log
.
check box and enter the desired filename. The file saves with the
When you click OK in the above dialog box, the Windows Restart dialog box appears. You
must restart Windows for corrections made by the Trouble Shooter to take effect.
• To run Trouble Shooter for the Canon PC1200/iC D600/iR1200G on the network,
IMPORTANT
both the server and the client must run on the same operating system.
4
Troubleshooting
4-9
Page 88
Uninstalling the CAPT
Uninstalling the CAPT
Uninstalling the CAPTUninstalling the CAPT
If the CAPT is not working properly, it might help to remove it and install it again. Before you
begin, be sure you have the installation software available for installation.
Before uninstalling the CAPT, make sure you close all running applications.
To uninst a l l:
Click the
1
Point to
2
Click
3
Follow the on-screen instructions.
4
Windows 95/98/Me: Click OK and your system restarts.
5
Windows NT 4.0/2000/XP: Click
NOTE
Start
button, then point to
Canon PC1200 iC D600 iR1200G
Canon PC1200 iC D600 iR1200G Uninstallation
• In Windows NT 4.0/2000/XP, you cannot uninstall the Canon Advanced Printing
Technology unless you have administrative privileges.
Programs
OK (
recommended) to restart your system.
(in Windows XP,
.
All Programs
.
).
4-10
Page 89
Appendix
Appendix
AppendixAppendix
Printer Specifications
Printer Specifications
Printer SpecificationsPrinter Specifications
• Hardware
Printing speed:12 pages per minute (A4-size paper)
Resolution:600 dpi
Paper sizes:
Cassette:A4
Plain paper, coloured paper, recycled paper
Maximum capacity:
2
250 sheets (80 g/m
Multi-purpose Tray: 76.2 x 127 mm to 216 x 356 mm (3” x 5” to 8-1/2” x 14”)
Uninstaller 1-30
Cartridge Not Loaded 4-6
Cassette A-1
CD-ROM Menu, doesn’t open 4-4, 4-5
Centronics interface 4-2, G-1
Checking the status of a print job 3-1
Client G-1
Collate G-2
Communication Error 4-7
Contrast 2-12, G-2
Control Panels G-2
Custom paper size 2-7
Scaling G-7
Scheduling tab, Windows NT 2-16
Security tab, Windows NT 2-17
Selecting
custom paper size 2-8
Server G-7
Page 93
Server settings
Windows NT 4.0/2000 1-28
Settings menu, using 3-5–3-6
Settings, printer sharing 1-29
Sharing tab
Windows 95/98/Me 2-5
Windows NT 2-16
Shielded G-7
Specifications, printer A-1
Speed, printing A-1
Spooling G-7
Startup time A-1
Status bar, status window 3-3
Status Window G-8
icon 3-13
menu bar 3-3
printer animation 3-3
printer icon 3-3
progress bar 3-3
status bar 3-3
tool bar 3-3
T
Tab window
print job details 3-9
print job list 3-11
print job log 3-10
using 3-9
The Canon CAPT Tools 1-30
The Cassette is Out of Paper 4-6
The Multi-purpose Tray is Out of Paper 4-6
The Platen is Not in Position 4-6
Time-out, device 4-3
Toner G-8
saver G-8
Toolbar
status window 3-3
using 3-8
Trademarks 1-iii
Transfer roller G-8
Trouble Shooter 1-30, 4-8–4-9
Troubleshooting 4-1–4-10
printer problems 4-2–4-3
removing Canon Advanced Printing Technology
(Uninstallation) 4-10
USB class driver is not properly installed 4-5
U
Uninstallation 4-10
USB
cable 1-3, 1-9
interface G-8
port 1-3, 1-9
Using
Trouble Shooter 4-8–4-9
USB Port (USB Cable) 1-3, 1-9
W
Warm-up time A-1
Warning icon 3-13
WebNetSpot G-9
Weight, paper A-1, G-9
Windows 95/98/Me 1-3
Alternating Current. The type of electrical current typically available from household wall
outlets.
Adapter
An optional device that allows you to connect your printer directly to a network.
Peer-to-peer connection.
See also
G
Alert
A message displayed in the Printer Status Window when a problem or condition caused the
Canon Advanced Printing Technology to pause printing. You must follow the on-screen
instructions before printing resumes.
BBBB
Bi-directional communications
Allows information to pass back and forth between the Canon Advanced Printing Technology
software and a local printer.
Bold
A characteristic of a printed character that indicates wider, darker representation. Also referred
to as emphasized or double-strike printing.
Brightness
The relative proportion of light and dark areas. Decreasing brightness darkens the overall
image; increasing brightness lightens it.
CCCC
Canon Advanced Printing Technology (CAPT)
Software that extends the power of the Windows operating system to a printer to speed up and
simplify printing. The Canon Advanced Printing Technology provides more printing control
and bi-directional communication between the printer and a computer running a Windows
application.
Glossary
Centronics interface
An interface standard for parallel data transmission. This printer uses a Centronics-type
parallel interface with bi-directional capability.
Client
A computer that is connected to the printer over a network. A client does not control the
printer directly. It interacts with the printer through a server.
See also
Interface port and Parallel interface.
See also
Server.
G-1
Page 96
Collate
To print multiple copies of a multi-page document in sequential page order.
Command
An instruction that tells the printer to perform a certain function. Commands are sent from the
computer to the printer via the interface cable when the printer is ready.
Contrast
The degree of difference between the lightest and darkest areas of an image. Decreasing
contrast lightens the dark areas and darkens the light areas; increasing it darkens the dark areas
and lightens the light areas.
Control Panels
The set of Windows programs you can use to change system, hardware, software, and
Windows settings.
DDDD
Default setting
A setting that is automatically used if no other setting is specified.
Desktop
The entire Windows screen that represents your work area in Windows. Icons, windows, and
the taskbar are displayed on the Windows desktop.
dpi
Dots per inch. A unit of measurement for indicating a printer’s resolution. The iR1210G/
iR1230G/PC1210D/PC1230D/1270D prints at a resolution of 600 dpi.
Driver
A program that controls how the computer and an external device interact. The printer driver
supplies Windows with information such as descriptions of the fonts and features of the
installed printer. When you print with the Canon Advanced Printing Technology, you are
using its printer driver.
EEEE
ECP
Abbreviation for Extended Capabilities Port. A bi-directional communication mode that
enables high-speed data transmission to printers and other devices.
FFFF
Fixing assembly
The device used during the print process to fix the toner onto the paper (or other media)
through applying heat and pressure. The assembly, located inside the printer, gets extremely
hot (374°F/190°C) during operation.
G-2
Page 97
Folder
A container in which documents, program files, and other folders are stored on your disks.
Formerly referred to as a
directory
.
Font
A complete set of characters of the same size and style, for example,
12-point Courier bold.
Form
A custom paper size, with width and height defined by the user.
GGGG
Greyscale image
A bitmap image that stores data for each dot as a shade of grey, rather than as black or white.
HHHH
Halftones
The process of converting a greyscale image to black dots and white (unprinted) dots that
simulate the grey shades in the original image.
IIII
Image Refinement
A printer technology from Canon, with which the printer automatically senses and refines the
jagged edges and ragged curves of characters and graphics.
Interface
The connection between two devices through which they communicate with each other. The
iR1210G/iR1230G/PC1210D/PC1230D/1270D printer features USB and parallel interface,
which makes it compatible with IBM and similar personal computers.
Interface cable
The cable, with bi-directional capability, used to create the interface between a printer and a
computer.
G
Glossary
Interface port
The port through which the printer communicates with the computer. The iR1210G/iR1230G/
PC1210D/PC1230D/1270D has a USB port and a Centronics, 8-bit, parallel interface port,
located on the side of the machine.
See also
Parallel or USB interface.
Italic
A font style distinguished by slanted characters (the upright strokes of the characters are at an
angle to the vertical axis).
G-3
Page 98
JJJJ
Jam
A situation created when paper becomes caught along the paper path. You must remove
jammed paper before you can continue printing.
KKKK
Kilobyte (KB)
A unit of measurement, representing the binary number 1024, used to describe printer or
computer memory size in thousand-byte units.
LLLL
Landscape
The printing of text and graphics along the length of the page.
Local printer
A printer that is directly connected to your computer, using a parallel or USB cable.
MMMM
Megabyte (MB)
A unit of measurement, representing one million bytes, used to describe printer or computer
memory size.
My Computer
The Windows program that you can use to browse through your computer’s filing system, and
to open drives, folders, and files. You can also use My Computer to manage your files and
your filing system, by moving, copying, renaming, and deleting items.
NNNN
NetPilot
This utility is used to control network printers.
Network
A group of computers connected by cables or other means and using software that enables
them to share equipment (such as printers) and exchange information.
Network Adapter
An optional device that allows you to connect your printer directly to a network.
Peer-to-peer connection.
See also
OOOO
Orientation
The printing of text either along the width (portrait) or length (landscape) of the page.
G-4
Page 99
Overlay
Refers to printing in which data that is common to all the pages, such as a logo, titles or table
structure, is overlaid with the print data from the application.
PPPP
Paper feed
The act of guiding a sheet of paper into the printer’s paper path.
Paper jam
A situation created when paper becomes caught along the paper path. You must remove
jammed paper before you can continue printing.
Paper path
The route that paper travels through the printer.
Paper Source
Source of paper feed. The machine has a cassette and a multi-purpose tray.
Paper Type
All kinds of paper (plain paper, coloured paper, recycled paper, transparencies, tracing paper,
thick paper, labels, envelopes, postcards etc.) are grouped under several Paper Types. You can
access this setting from the
Properties
dialog screen.
Paper Type
field on the
Paper Source
tab of the
Printer
G
Glossary
Parallel interface
An interface that transmits multiple bits simultaneously (usually in one-byte segments). Your
printer has a built-in, Centronics-type parallel interface.
See also
Centronics interface.
Parallel interface cable
A bi-directional cable, usually less than six feet long, that transfers multiple bits of
information to the printer simultaneously, speeding the transfer. Parallel interface cables are
also referred to as Centronics interface cables.
PDF
Stands for Portable Document Format. A widely used format for transmitting and viewing
documents on computers. PDF documents can be read or printed out with Adobe’s Acrobat
Reader program.
Peer-to-peer connection
A network connection between a computer and a printer (or other device) that does not go
through a server.
See also
Server, Client.
Physical RAM
Random access memory (RAM) that is physically present in the computer in the form of
memory chips, as opposed to virtual memory.
See also
Virtual Memory.
G-5
Page 100
Point size
Character height is defined in points: one point is 1/72 of an inch.
Portrait
The printing of text along the width (short edge) of the page.
Print job
A document that a Windows application has processed and sent to the Spooler to be added to
the print queue or directly to the printer.
Print Monitor
The network adapter print monitor is software that prints through the network adapter.
Print queue
A list of files that are either waiting to be printed or are currently printing. Once a file has been
printed, it is removed from the print queue.
Printer driver
A program that controls how the computer and printer interact. The printer driver supplies
Windows with information such as descriptions of fonts and features of the installed printer.
When you print with the Canon Advanced Printing Technology, you are using its printer
driver.
Printers folder
The container in which your printer information is stored.
G-6
Progress bar
In the Status Window or its icon, a horizontal bar that graphically indicates the percentage of
the print job that has actually printed.
Properties dialog box
The dialog box that contains information about a particular device, such as your printer.
Proportional spacing
The spacing of characters according to the width of each character. This variable spacing
between each character closes up awkward space and makes text easier to read.
QQQQ
Queue
A list of files that are either waiting to be printed or are currently printing. Once a file has been
printed, it is removed from the print queue.
RRRR
Random Access Memory (RAM)
The working memory of the computer in which programs and data are temporarily stored
while you use them. Resetting or shutting off the computer clears all information from RAM.
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