Service Bulletin
Issued by Canon Europa N.V.
COPIER
Model :
Location :
Subject :
Reason :
GP405/335
No.:
GP405-003
(FF-T01-J7-000014-01)
DATE:
07.05.99
IMAGE PROCESSER PCB ASSEMBLY
UPDATING PROM PROGRAM (IP VER. 37/VER. 23)
The IP software and the DC software have been upgraded to incorporate changes to specifications at
the users' request and to correct bugs (IP Ver. 37/DC Ver. 23), as well as to accommodate FAX
functions in some of 230V a reas.
[History of modifications]
Service Bulletin
Ver. No.
IP DC
Ver. 37 Ver. 23
Changing specifications,
Description
Correcting bugs,
Accommodating FAX
functions in some of
230V areas
Details :
GP405-001 Rev. 1 Ver. 30 Ver. 22 PS-PCL board compatibility /
correction of faults
Ver. 22.02 Ver. 20 Correction of scrambled
characters in display of
French, German and Italian.
Ver. 22.01 Correction of faults
_____
Ver. 21 Production approval
Version
<Modifications in IP Ver. 37 >
Correction of faults
No. Item Description
1 Canceling a manual feed
paper size
In the current version, when a manual feed size has been specified while
the manual feed paper size specification function is off (using book-bind
mode/transparency interleave mode), the size cannot be canceled by
turning off and then on the power.
In the upgraded version, a manual feed paper size can be canceled using
the Reset key or the auto-clear function.
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GP405-003
No. Item Description
2 Paper separation In the current version, the right side of an original is blank on its copy and
an additional blank sheet is delivered when the density is changed at the
same time as the scanning lamp turns on in the home position following a
press on the Copy Start key in page separation direct mode.
In the upgraded version, this problem has been corrected.
3 Manual feed paper size
indication
4 Control card indication In the current version, the card number and the counter reading turns '0'
5 MODEL_SZ setting In the current version, the MODEL_SZ setting is not made effective
6 Originals of mixed sizes
with DADF-B1 in use
7 Reduce mode with DADF-
B1 in use
In the current version, the message "Select a paper size" is indicated in the
manual feed paper size window.
In the upgraded version, the message reads "Select a manual feed size."
when the power is turned off and then on while a control card is kept
inside after the end of copying operation.
In the upgraded version, this problem has been corrected. (The machine is
reset by sliding out and then in the card, entering key input, and placing
originals.)
(Note, however, that counting continues normally even when the counter
indication has turned '0'.)
unless the power is turned off and then on.
In the upgraded version, it is made effective as soon as the change is
made.
In the current version, the message "Put the first page first" appears when
an A3 original is mixed after setting '26 ipm' while the DADF-B1 is in use,
suspending the job in the middle at the same time.
In the upgraded version, this problem has been corrected.
This problem is limited to when the DADF-B1 is installed.
In the current version, copying operation is performed by executing
reading and printing (in memory copying mode), with reading normally
ending earlier than printing.
When copying at 50% or lower, printing at times ends earlier than reading,
causing the machine to go awry and resetting itself.
In the upgraded version, this problem has been corrected.
Note that this problem is limited to a machine equipped with a DADF-B1.
8 Fax user name
abbreviation function
9 Fax user name
abbreviation function
10 Shift sort When a copy (fax) job with a low priority is selected while printing a job
11 Horizontally placed
postcard-size paper
In the current version, 'caller name' is not shaded when the user name
abbreviation function is prohibited.
In the current version, 'caller name' is shaded when the user name
abbreviation is prohibited. (100/120-V model)
In the current version, 'user telephone number registration' is shaded when
the user name abbreviation function is prohibited.
In the current version, 'user telephone number registration' is not shaded
when the user abbreviation function is prohibited.
with a great deal of data, the shift sort function between jobs fails, turning
out printouts without shifting.
In the current version, all outputs are shifted/sorted.
In the current version, postcard-size paper is supported only when it is
placed vertically in keeping with the specifications of the printer.
In the upgraded version, printing is executed by rotating the image (if
horizontal feed has been selected in advance).
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GP405-003
No. Item Description
12 Print job suspension In the current version, processing of images from the PDL Board take
time, allowing the execution of another job (e.g., copying) if it takes more
than 15 sec. The current specifications are designed to suspend the
ongoing print job, and a hang-up will occur if paper jams in the copier.
In the updated version, this problem has been corrected.
13 Mail box file deletion In the current version, registering a file in the mail box at a specific time
can cause deletion of the file with a delay of 1 hr for deletion.
In the current version, this problem has been corrected.
14 Text image of
communications results
reports with an image
In the current version, a text area can be affected by irrelevant data,
making the area illegible on a communications results report with an
image (A3, fax with 600x600-dpi resolution).
In the upgraded version, this problem has been corrected.
15 Tally lamp operation The green tally lamp (for data) located next to the Extension key remains
on when the printer is in standby state while staple copying is taking place.
In the upgraded version, the lamp is designed to flash.
In standby state, the lamp flashes to indicate normal operation.
Specification modifications
No. Item Description
1 Finisher tray shift
sequence
In the current version, the tray remains where it is after generating output
in fax mode.
In the upgraded version, the tray is designed to move to the 'priority on
copying' position automatically.
This change in specifications becomes available in combination with a DC
controller Ver. 23.
2 Jam removal screen In the current version, the Jam Removal screen does not provide the
notation "Remove Later" or "Remove Now."
In the upgraded version, the screen is designed to provide these notations.
3 Screen design The tab-based screens have been changed to button-based screens.
4 Shift sort settings A new function has been added so that the shift sort function may be
turned on or off in user mode.
5 Auto sleep time settings
range
The auto sleep time settings range, which is 30 min to 24 hr in the current
version, has been changed to 30 min to 4 hr.
6 Service data output In the upgraded version, a record of various counter readings and settings
(for service mode) and a record of jams/errors may be generated. (This
change has been made in response to requests from the field.)
COPIER>FUNCTION>MISC-P>HIST-PRT
7 Bottom separation
function with DADF-B1 in
use
The DADF-B1 does not possess the bottom separation function (for
originals). In the current version, the specifications have been changed so
that bottom separation cannot be selected in service mode if a DADF-B1
is installed.
8 Face-up delivery with
DADF-B1 in use
The DADF-B1 does not possess the bottom separation function (for
originals). In the current version, the specifications have been changed so
that face-up delivery cannot be selected in service mode if a DADF-B1 is
installed.
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