SERVICE BULLETIN COPIER
Issued by Canon Europa N.V.
MODEL: All GP models No.: GP-GEN-001
Date: 21.11.97
SUBJECT: SOFTWARE - FIRMWARE - HARDWARE REFERENCE MANUAL
A. Reference sheet
PCL
PostScript
CaPSL
CIS
Win311, 95
CIS
WinNT3.51
GCA
WinNT3.51
MMS
Win3.11,95
SW2000
WinNT4.0
CIS
Win3.11
CSME
Win95,NT4.0
CIS
Macintosh
IBM
OS/2 Warp
GCA
Win3.11,95
GCA
WinNT3.51
GCA
OS/2 Warp
Printer
Version 22.01 12.03
2.22
(2.3 eng.)
1.0
1.0
3.1
2.7
2.01
(2.1 eng.)
1.0
1.1
30.514
1.0
1.0
1.01
Board
P1
(PCL5)
(MDC)
√ √
Printer
Board
P2
(PCL5e)
(MDC)
√
√
√
Printer
Board
C1
(CaPSL)
(MDC)
10.24 01.32 03.04
Printer
Board
P3
(PCL5e)
(GP215)
Printer Board
(PS/PCL5e)
(GP215)
√ √
√ √
√ √
√ √
√ √
√
√
√
B1
√
√
√
√
I/F Board
IPX/SPX
TCP/IP
EtherTalk
NetBIOS
NetSpot 2.3
MPConsole 31.04
ISIS
TWAIN
17.02 02.01 31.04 2.25
B1
(MDC)
√
√
√
√ √
I/F Board
C1
(GP215)
√
NIB
E2
(MDC)
√
NIB
E2e
(MDC)
√
√
√
√
√
Axis
540+/542+
/640
(GP215/MDC)
5.38.2
√
√
√
√
COPIER - 2 - GP-GEN-001
B. Software - Printer/Fax Drivers
P
2
1
5
√ √
√ √
D
C
√
Platform
Windows 3.11
PostScript CIS 2.01
Windows 3.11 / 95
CaPSL GCA 1.0
PDL
PCL5e
PCL5e
Develo
er
MMS 3.1
CIS 2.22
Driver
Version
(2.1 eng.)
(2.3 eng.)
F
M
u
l
t
i
l
i
n
u
a
l
√ √ √ √ √
√ √
√ √
√
O
a
v
x
e
r
l
a
√
Windows 95
PortManager CSME 1.0
Windows NT3.51 PCL5e
CIS 1.0
Windows NT4.0
PostScript CSME 1.0
Apple Macintosh PostScript CIS/CSME 1.1
OS/2 PostScript IBM 30.514
CaPSL GCA 1.01
C. Software - NetSpot 2.3
(FGP-0801000)
IPX/SPX
TCP/IP
AppleTalk
NetBIOS
Win3.1/3.11&
WFW
√ √ √ √
√
PCL5e MMS 3.1
PostScript
CaPSL GCA 1.0
PCL5e SW2000 2.7
Windows 95 Windows NT
√ √ √ √
CSME 1.0
GCA 1.0
Macintosh
3.51 / 4.0
√ √
√
System 7 or
√ √ √ √ √
√
√ √
√
√
√
√
√
√ √
√
SunSolaris 2.5
or higher,
higher
SunOS 4.1 or
√ √
√
√ √
√ √
√
√ √ √
√ √
√ √
√
higher
√
√
√
COPIER - 3 - GP-GEN-001
D. Software - GP Series Scannerkit
(FGP-0601000)
ISIS
Driver
Windows
3.x/95/NT3.51/4.
0
√ √
√ √ √ √
PixView
Application
(ISIS)
Windows
3.x/95/NT3.51/4.0
TWAIN
Driver
Windows
3.x/95/NT4.0
ScanWorks
Application
(TWAIN)
Windows
3.x/95/NT4.0
COPIER - 4 - GP-GEN-001
E. Firmware
GP MDC
board name
product number
GP30F
F13-2296001
GP55II
F12-8795001
MDC A1/B1
New Core II
F23-7241702 (A1)
F23-8641000 (B1)
Printer Board P1
F61-5622700
Printer Board P2
F61-5672700
Printer Board C1
F61-5642000
Multi PDL Board A1
F61-5662700
NIB E2
F61-5633706
NIB E2e
F61-5617000
NIB TR1
F61-5663700
G3 Fax Board A1
F61-5671000 (EC)
F61-5681000 (Swiss)
Firmware version
DCContr: 03.01
IP: 20.01
IP flash: 36.03
(Ger, Fin, Swe, Nor, UK)
IP flash: 37.01
(Dan, Dut, Frn, Ita, Por,
Spa, Cru)
DC Contr: 22.01
IP: 43.01 (42.01)
Local Lang available
90.01
22.01
12.03
10.24
15.11
31.04
2.25
16.01
31.05 (Dut,Fin,Swe)
31.06 (Aus)
31.07 (Swi, Dan, Ita)
Specifications
Change EPROMs
Change EPROMs
Discontinued
(PCL5)
Connectors:
RS323C, Centronics
(PCL5e)
Connectors:
RS323C, Centronics
(CaPSL)
Connectors:
RS323C, Centronics,
LocalTalk,
SCSI (for fonts HD)
(PostScript, PCL5e)
Supported protocols:
TCP/IP, IPX/SPX,
EtherTalk.
Protocols:
TCP/IP, IPX/SPX,
EthetTalk, NetBEUI
Supported protocol:
IPX/SPX
G3 TIFF format
Upgrade method
Flash RAM via download utility
Flash RAM via download utility
Change EPROMs
Firmware upgrade is done from
PC with special RS232C cable to
the RC232C connector on the
Core Board.
To Upgrade the firmware cahange
the ROMs on the board.
Firmware upgrade is done from
PC with normal Centronics cable
straight to the Centronics port.
Change EPROM
Firmware upgrade is done from
PC with normal Centronics cable
straight to the boards connector.
Firmware upgrade is done via
network. Using MPFLASHET
Firmware upgrade is done via
network. Using NetSpot 2.3
Firmware upgrade is done via
network. Using MPFLASHTR
To Upgrade the firmware change
the ROMs on the board.
I/F Board B1
F61-5693700
31.09 (Belg, Nor)
17.02
SCSI
To Upgrade the firmware change
the ROMs on the board.
COPIER - 5 - GP-GEN-001
E. Firmware (continued)
GP 215/210
GP215
F13-2991001
Protocol Controller
Printer Board P3
F61-6512-700
Multi PDL B1
F61-6502-700
NIB E3e
F61-6527-000
G3 Fax Board C1
F61-6541-000
I/F Board C1
Firmware
version
DC Contr 36.02
IP: 49.03
(Dut, Dan, Ita,
Fin, Ger, Frn,
Nor, Spa, Swe,
UK, Pol, Por)
07.01
01.32
03.04
02.24
Uses the Image
Processor
Firmware
02.01
Specifications Upgrade method
Change the EPROMs
Use the Flash download utility
from PC using the special RC232C
connector under the front cover.
Connectors:
RS323C, Centronics
(PCL5e)
Connectors:
RS323C, Centronics, LocalTalk,
SCSI (for fonts HD)
(PostScript, PCL5e)
Protocols:
TCP/IP, IPX/SPX, EthetTalk,
NetBEUI
There is no actual firmware for
the Fax board. The information it
needs is on the IP firmware.
Uses G3 TIF format
Firmware upgrade is done from
PC with special RS232C cable to
the RC232C connector under the
Firmware upgrade is done from
PC with normal Centronics cable
straight to the board’s Parallel
front cover.
connector.
Firmware upgrade is done from
PC with normal Centronics cable
straight to the board’s Parallel
connector.
Firmware upgrade is done via
Firmware upgrade is done from
PC with special RS232C cable to
the RC232C connector under the
front cover.
Change the EPROM
network.
F61-6552-000
F. Other GP related Software and Hardware
Software /
Firmware
versions
Axis 540+ / 542+ /560
FGP-540EUR / FGP-540UK
FGP-542EUR / FGP-542UK
FGP-640EUR / FGP-640UK
NetPilot 1.7
Pserver
5.38.2
Axis 540+ is PrintServer with
the10BaseT Connection (RJ45)
and Axis 542+ is the PrintServer
with 10Base2 Connection (BNC).
the10BaseT Connection (RJ45)
Specifications
Supported protocols:
TCP/IP, IPS/SPX,
NetBEUI/BIOS, EtherTalk.
Axis 640 is PrintServer with
and 10Base2
G
P
2
1
5
G
P
M
D
C
SERVICE BULLETIN COPIER
Model: GP55-30/GP200/GP215 Windows3.1/95 PCL5e
Printer Driver v2.3
LOCATION: GP55-30/GP200/GP215 Windows3.1/
95 PCL5e Printer Driver v2.3
SUBJECT: Version 2.3 Released
1. Outline
GP55-30/GP200/GP215 Windows3.1/95 PCL5e Printer Driver v2.3 (GP PCL5e Driver v2.3) was released.
2. Details
Here are the modifications in the GP PCL5e Driver v2.3 as compared with v2.22.
1) Support for the Network Interface Board-E2e/E3e
2) “All Pages” in [Media Source] on Media tab is changed to “Other Pages”
3) Corrections for the field claims from v2.22
Descriptions are as follows;
3-1) Apply button is grayed out
3-2) Application error on PowerPoint
3-3) In Page Maker5.0, color filled pattern prints as blank
3-4) The envelope unit not indicated on the bitmap when selected
3-5) Changing permanent fonts on the other ports does not update win.ini
3-6) Envelope Unit off, auto prompts for envelopes in cassette1
3-7) PowerPoint send fax, fax dialog minimize
3-8) PowerPoint does not fax correctly at 600dpi
3-9) Tray selection may be confusing
3-10) Multi Orientation
3-11) Multi Orientation job does not print correctly in MS Word
3-12) Separated page with GP Driver 2.0
3-13) Over printing characters with GP Driver 2.0
3-14) Missing line with GP Driver 2.0
3-15) Unknown characters - GP30F Driver 2.0
3-16) Reinstallation of GP55 PCL5a driver, cancel button does not work
3-17) Selecting connect button in Control Panel / Printer enables envelope unit
3-18) Alt + tab will not return FAX UI Dialog
3-19) Installation PCL5a Printer Driver - Cancel button does not work
3-20) GP55 PCL5a/5e settings lost for Media Source if Auto Configuration = ON
3-21) GP55 Paper Deck selection in GUI is incorrect in Transparency Interleaving
3-22) Bitmap distortion
- 1 / 4 -
Canon
Issued by Canon Europa N.V.
No.: GP-GEN-002
(97QAB-0028)
DATE:21.11.97
3-23) Outgoing FAX is double - spaced
3-24) 10+2 bin Sorter is not recognized by Auto Configuration (GP55/30)
3-25) Orientation is 1 page behind in MS Word
3-26) Incorrect underlining and strike-out in Word Perfect 6.1
3-27) IBM ThinkPad lock up in Windows95 applications
3-28) White text on black background does not print or prints incorrectly
3-29) Too many permanently downloadable fonts error with PageMaker6.0
3-30) Bar graph in PowerPoint not printed right
3-31) When printing an underline with the use of the TAB key after text there appears a gap
in the underline (GP55-30 only)
3-32) The vertical text does not print correctly (PowerPoint)
3. Remaining Problems and Restrictions
1) Does not print out arc image on Designer 4.1
[Problem]
When Arc/Circle pattern is printed in the Raster mode from Designer 4.1, circle of small dots is
printed out. However, printing in the HP-GL/2 mode is conducted normally.
[Cause and Countermeasure]
Printing result with the Raster mode is the correct output according to the specifications. The
same result appears with HP printer.
2) Warning message should inform user that resolution has been reset with Reduce/Enlarge
[Problem]
Resolution is changed from 600dpi to 300dpi automatically when Reduce/Enlarge function is used,
but the warning message is not indicated.
[Cause and Countermeasure]
Limitation as designed
3) HP-GL/2 mode and Medium look the same as HP/GL2 and High
[Problem]
Quality of Graphics does not change when “Graphics Quality” is changed while HP-GL/2 is set in
“Graphic Mode”
[Cause and Countermeasure]
The operation according to the specifications. Quality of Graphics does not change in the HP-GL/2
mode.
4) Send FAX UI displays incorrect values in Option tab
[Problem]
As for FAX transmission, the paper size and print orientation on the fax cover page become the size
and orientation specified in the fax driver, on the other hand, the paper size and print orientation
in the text become the paper size and orientation specified in the printer driver. As the paper size
and print orientation of the printer driver differ from those of the fax driver, the printing result on
the cover page differs from that in the text.
[Cause and Countermeasure]
Designed as specification
5) PowerPoint Graphing Dropout
[Problem]
When printing from PowerPoint in Raster mode of the driver setting, printing imported graphics
fails. Printing in HP-GL/2 mode is conducted normally.
[Cause and Countermeasure]
Limitation
- 2 / 4 -
GP-GEN-002
6) Adobe Acrobat black backgrounds do not print well in HP-GL/2
[Problem]
When the data with black background is printed in the HP-GL/2 mode, the black background is
printed on the text and the graphic image.
[Cause and Countermeasure]
This problem lies in the application. The same problem occurs when HP printer is used. Printing in
the Raster mode is conducted normally.
7) Adobe Acrobat prints landscape slides upside down
[Problem]
When the landscape data is printed using Acrobat, it is printed upside down.
[Cause and Countermeasure]
This problem lies in the application. The same problem occurs when HP printer is used.
8) Copy option in driver not match application(PowerPoint)
[Problem]
When the number of copies on the driver UI is changed using PowerPoint 7.0, the number of copy
on print dialog in PowerPoint does not change.
[Cause and Countermeasure]
This problem lies in the application, since the problem occurs only with PowerPoint. The same
problem occurs when HP printer is used.
9) Reinstallation does not change port assignment
[Problem]
The driver re-installed after set up program is executed while GP driver is already installed. In
this situation, when the port assignment is changed, the previous port is used after Windows is
restarted. This problem occurs only in Windows95.
[Cause and Countermeasure]
Limitation. This problem occurs because this driver runs the installer for Windows3.1 on
Windows95. The new port assignment should be executed after installing the driver.
10) Corel DRAW print job is not printed correctly in HP-GL/2 mode
[Problem]
Printing result is not correct when the Corel DRAW data is printed in the HP-GL/2 mode.
[Cause and Countermeasure]
Limitation. When printing in the Raster mode, normal printing result appears.
11) Windows3.11 machine running Access2.0 print tremendously slow
[Problem]
The data created with Access 2.0 is printed slower than it is printed with HP printer.
[Cause and Countermeasure]
Deferred
12) Unable to use port name more than 32 characters
[Problem]
If the port name that the driver is redirected to is greater than 32 characters, the entry in the
GPDRV.INI file will be truncated to 32 characters.
[Cause and Countermeasure]
Limitation as design. The port name on GP driver has a maximum limit of “31character +NULL”
13) Microsoft Works v4.0 not able to sort
[Cause and Countermeasure]
This problem lies in the application. This is because the 3 pages 3 copies data is treated as 9 pages
1 copy data when MS Works is used.
- 3 / 4 -
GP-GEN-002
14) The Network Interface Board-E3e/E2e cannot operate with the Automatic Configuration
mode when it is using NDS mode.
[Cause and Countermeasure]
Limitation as NIB board specification. The users should use Bindery mode or disable the Automatic
Configuration.
4. Combinations of ROMs and Software Versions
1) GP200/215 Series
GP200/215 IP Ver.45.02 and later
D-CON Ver.35.04 and later
PRCON Ver.7.01
PS/PCL Ver.3.04
PCL5e Ver.1.32
2) GP55/30 Series
GP55F MMI Ver.50.18 MDC NCORE Ver.90.01
IP Ver.43.01 NIB-E2 Ver.31.04
D-Con Ver.22.01 NIB-E2e Ver.2.25
PSPCL Ver.15.11
GP30F ICORE Ver.32.01 and later PCL5e Ver.12.03
IP Ver.17.01 and later
D-Con Ver.3.01
- 4 / 4 -
GP-GEN-002
SERVICE BULLETIN COPIER
Model: Printer Board-P2
LOCATION: Printer Board-P2
SUBJECT: Firmware Version Up (ver. 15.12)
1. Outline
Printer Board-P2 ( PCL5e Printer Board for GP55-30) Ver.15.12 was released.
2. Details
As Printer Board-P2 ver.15.12 was released, the modification from ver.12.03 fixes the following problem:
- The data transferring via NIB-E2/E2e has some difficulty and the printing job fails.
3. Combinations of ROMs
GP55F MMI Ver.50.18 MDC NCORE Ver.84.02 and later
IP Ver.43.01 NIB-E2 Ver.31.04
D-Con Ver.22.01 NIB-E2e Ver.2.25
PCL5e Ver.15.12
GP30F ICORE Ver.32.01 and later
IP Ver.17.01 and later
D-Con Ver.3.01
- 1 / 1 -
Canon
Issued by Canon Europa N.V.
No.: GP-GEN-003
(97QAB-0039)
DATE:19.12.97
SERVICE BULLETIN COPIER
Model: Multi PDL Board-B1
Printer Board-P3
LOCATION: Multi PDL Board-B1 / Printer Board-P3
SUBJECT: Firmware Version Up (ver. 4.01)
1. Outline
Multi PDL Board-B1 and Printer Board-P3 ver.4.01 were released.
2. Details
As Multi PDL Board-B1 and Printer Board-P3 ver.4.01 were released., the modification from ver.3.04 fixes
the following problem:
When “Multi Size/Orientation Job” is selected by the GP PCL Printer Driver and printing is executed with
“GP Envelope Feeder Attachment” installed, printing on an envelope turns upside down.
3. Combinations of ROMs
GP200/215 IP Ver.42.05 and later
D-Con Ver.35.04 and later
PRCON Ver.7.01
PS/PCL Ver.4.01
PCL5e Ver.4.01
NIB-E3 Ver.30.06
NIB-E3e Ver.2.24
4. Remarks
When printing is executed on an envelope using Post Script Printer Driver, it is necessary to execute print
after “Rotated Landscape” is selected with User Interface of the PS Driver.
- 1 / 1 -
Canon
Issued by Canon Europa N.V.
No.: GP-GEN-004
(97QAB-0040)
DATE:19.12.97