CANON Generic Fax Driver User Manual
Windows
Generic Fax Driver
User's Guide
USRMA-0433-03 2020-10 en Copyright CANON INC. 2020
Contents
Introduction ....................................................................................................................................................... 2
How to Use the Manual ............................................................................................................................................. 3
Notations Used in the Manual ................................................................................................................................ 4
Disclaimers ............................................................................................................................................................... 5
Copyright .................................................................................................................................................................. 6
Trademarks .............................................................................................................................................................. 7
About This Driver ........................................................................................................................................... 9
Before Use ......................................................................................................................................................... 11
Fax Sending ...................................................................................................................................................... 13
Sending a Fax from a Computer ............................................................................................................................... 14
About Communication Methods That Can Be Used with Fax Transmissions ............................................................... 18
Attaching a Cover Sheet .......................................................................................................................................... 19
Setting Condential Transmission ........................................................................................................................... 22
Managing Transmission Logs ................................................................................................................................... 24
Changing the Default Settings ................................................................................................................................. 26
Editing the Address Book ..................................................................................................................... 28
Adding the Address of a Person to the Address Book ................................................................................................ 29
Adding a Group to the Address Book ........................................................................................................................ 30
Importing/Exporting an Address Book ..................................................................................................................... 31
Editing Favorite Settings ....................................................................................................................... 34
Registering Favorite Settings ................................................................................................................................... 35
Editing the Favorite Settings List ............................................................................................................................. 36
Linking the Driver and the Device ................................................................................................ 39
Setting Device Information ...................................................................................................................................... 40
Setting the Authentication Function ........................................................................................................................ 42
Setting the User Name ............................................................................................................................................ 44
Settings List ..................................................................................................................................................... 47
Common Settings for Certain Sheets ........................................................................................................................ 48
[Select Destination] Sheet ........................................................................................................................................ 49
[Enter Destination] Sheet ......................................................................................................................................... 55
[Special] Sheet ......................................................................................................................................................... 58
[Sent Fax Information and Image] Sheet .................................................................................................................. 60
[Device Settings] Sheet ............................................................................................................................................ 61
I
Troubleshooting ........................................................................................................................................... 65
Cannot use the acquire device information function/authentication function ........................................................... 66
Cannot view or edit the Address Book ...................................................................................................................... 68
II
Introduction
Introduction
Introduction .......................................................................................................................................................... 2
How to Use the Manual ......................................................................................................................................... 3
Notations Used in the Manual .......................................................................................................................... 4
Disclaimers ............................................................................................................................................................. 5
Copyright ............................................................................................................................................................... 6
Trademarks ............................................................................................................................................................ 7
1
Introduction
How to Use the Manual(P. 3)
Disclaimers(P. 5)
Copyright(P. 6)
Trademarks(P. 7)
Introduction
2
Introduction
How to Use the Manual
This explains things that you need to know in order to use this manual.
Notations Used in the Manual(P. 4)
3
Introduction
Notations Used in the Manual
This explains symbols and settings used in this manual.
Symbols Used in This Manual
In this manual, explanations of items and operations that must be followed while using the driver are set forth
the symbols that indicate the following.
IMPORTANT
● Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the
product correctly, and avoid damage to the product.
NOTE
● Indicates a clarication of an operation, or contains additional explanations for a procedure. Reading these
notes is highly recommended.
About Settings
In this manual, setting names displayed on the computer screen are represented as shown in the following
examples.
Example:
[Send]
[OK]
4
Introduction
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
5
Introduction
Copyright
Copyright CANON INC. 2020
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
6
Introduction
Trademarks
Microsoft, Windows, Windows Server, Internet Explorer, and Microsoft Edge are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
macOS and Safari are trademarks of Apple Inc.
Other product and company names herein may be the trademarks of their respective owners.
7
About This Driver
About This Driver
About This Driver ............................................................................................................................................... 9
8
About This Driver
About This Driver
This driver is a fax driver for Windows that supports Canon multi-function devices for oce use.
Features
You can send faxes without printing documents or images created with a computer.
● Reduces work time and printing costs
● Sends clean, clear images and ne text
Main Features
Attaching a Cover Sheet
You can attach a cover sheet to data to be transmitted. Templates are already provided in the driver. The items
listed in the cover sheet can be customized. When sending to multiple destinations, you can change the
information on the cover sheet for each destination.
Destination Management Using an Address Book
Registering frequently-used destinations in the Address Book makes specifying destinations easier. You can
export the Address Book as a CSV format le etc. You can also import an address book that is being used by
another application.
Detailed Setting of Transmission Data
You can set the paper size as well as the page layout, which arranges the page data on each sheet of paper.
You can also specify the transmission time and set an email notication of the transmission result.
Strengthening Security
You can set the driver so that conrmation input of the specied destination is required, in order to avoid
sending the fax to a wrong destination. You can also record when, by whom, what, and to where faxes are
transmitted with the login authentication function and fax information and image storing function.
If the subaddress function is supported, you can send faxes to memory boxes at the destination.
NOTE
● If you install the Canon Driver Information Assist Service when connected locally or sharing a printer, you can
retrieve device information. In this manual, the function for retrieving device information using the Canon
Driver Information Assist Service is referred to as the device information retrieval function.
9
Before Use
Before Use
Before Use ............................................................................................................................................................ 11
10
Before Use
Before Use
● To enable the functions supported by the device you are using and send faxes, you need to set the options of
the device. The options of the device can be retrieved from the [Device Settings] sheet > [Retrieve Device
Information], but if you cannot retrieve them, set them manually in the [Device Settings] sheet.
● Depending on the device, jobs sent by fax from the driver may not be noted in the PS print server log. Also,
for jobs sent via NetWare, the logged information may not be noted correctly.
● If you select a fax board that is not compatible with the printer model you are using, and select a line that
does not match a valid line to send from, there is a possibility that the fax will be sent via a different line.
● If you set a function in the driver that is not supported by the device you are using, it may lead to an
unintended transmission result. It may also cause an inability to send faxes.
Examples thereof are shown below.
- Setting the driver so that sender designation, transmission time designation, subaddress functions,
authentication functions, or the function for [Set the number of destinations that can be specied at once
to 2000] are used, regardless of whether those functions are supported by the device you are using.
- Setting authentication modes and an IP fax communication mode that are unsuitable for the device you
are using.
● The newest driver software is posted on the Canon web site. Please verify the operating environment etc.
and download the appropriate software as required.
Canon Global Site: https://global.canon/
● The functions that you can use may vary according to the following conditions.
- The device you are using and its settings
- The rmware version of the device
- The option structure of the device
- The driver version
- The computer environment you are using
● When sending a fax from a Windows Store app, because you cannot display the fax transmission settings
screen of the driver, the number of functions you can set is limited.
● Do not change the settings related to the country or region in the operating system. Doing so may cause
problems with the display of the address book.
● The screen content, procedures, etc. displayed and described in the manual may differ from those actually
displayed.
● In this manual, examples using Windows 10 are explained.
11
Fax Sending
Fax Sending
Fax Sending ......................................................................................................................................................... 13
Sending a Fax from a Computer ......................................................................................................................... 14
About Communication Methods That Can Be Used with Fax Transmissions ................................................... 18
Attaching a Cover Sheet ...................................................................................................................................... 19
Setting Condential Transmission ..................................................................................................................... 22
Managing Transmission Logs ............................................................................................................................. 24
Changing the Default Settings ........................................................................................................................... 26
12
Fax Sending
Sending a Fax from a Computer(P. 14)
About Communication Methods That Can Be Used with Fax Transmissions(P. 18)
Attaching a Cover Sheet(P. 19)
Setting Condential Transmission(P. 22)
Managing Transmission Logs(P. 24)
Changing the Default Settings(P. 26)
Fax Sending
13
Fax Sending
Sending a Fax from a Computer
This explains the basic procedure for fax transmission from a computer of documents created in an application.
NOTE
● When using a device connected via a WSD port, enable [Use WSD] at the device.
Prerequisites
● Setting Device Information(P. 40)
If you cannot retrieve the device information, you need to manually set the options installed in the device.
Procedures
Select the print menu of the application.
1
In the displayed print screen, select the device you are using → click [Preferences].
2
Depending on the application, [Preferences] may be called "Printer properties" or "Properties."
If you do not need detailed fax transmission settings, click [Print] or [OK] and proceed to step 5.(P. 16)
14
Fax Sending
Set the necessary items in the print settings screen of the driver → click [OK].
3
If necessary, switch sheets and congure other settings.
[Select Destination] sheet > [Store Sent Fax Information and Image], [Cover Sheet] and [Detailed Settings] can
also be set when sending a fax in step 5.(P. 16)
15
Fax Sending
For details about the setting methods for the main functions, click the subsequent "Open details" below.
To arrange multiple pages on a single sheet of paper
Specify the number of pages to be arranged in [Special] sheet > [Page Layout].
To enter conrmation of the destination
Click [Special] sheet > [Security Settings] → enable [Conrm Fax Number/URI when Setting Destination] in the
[Security Settings] dialog box.
To specify the send time *
Click [Select Destination] sheet > [Detailed Settings] → enable [Set the Time to Send] to specify time in the
[Detailed Settings] dialog box → click [OK].
To send notication of the transmission result by email *
Click [Select Destination] sheet > [Detailed Settings] → enable [Job Done Notice] and set the notication
conditions and email address in the [Detailed Settings] dialog box → click [OK].
* To set these functions, the functions must be enabled beforehand in the [Device Settings] sheet. Set them by
referring to the procedures for setting device information.
Click [Print] or [OK] in the print screen of the application.
4
Specify a destination from the displayed [Fax Sending Settings] screen.
5
When specifying a destination from the address book
(1) Display the [Select Destination] sheet.
(2) Select the address book from [Address Book List] → select a destination → click [Add to Destination List].
When entering a destination directly
(1) Display the [Enter Destination] sheet.
(2) Select the communication mode to use from [Communication Mode].
(3) Select [Fax Number/URI] → specify [Fax Number] or [URI].
16
If necessary, set other items.
Fax Sending
If destinations are added to [Destination List] before changing the destination details in the address book, the
changes made in the address book are not reected. If you registered destinations from the address book with
the default settings, check whether the destinations are correct.
Click [Send].
6
Related Topics
[Select Destination] Sheet(P. 49)
[Enter Destination] Sheet(P. 55)
[Special] Sheet(P. 58)
[Sent Fax Information and Image] Sheet(P. 60)
Changing the Default Settings(P. 26)
17
Fax Sending
About Communication Methods That Can Be Used with Fax Transmissions
Communication methods that can be used with fax transmissions are determined by the fax board supported
by the device you are using and the fax settings of the destination.
Congure communication settings such as the fax board, communication mode, etc. to their appropriate
settings in the [Device Settings] sheet. Also, check the fax settings of the destination and set the address
correctly. If the communication settings are not congured appropriately, a mistransmission or transmission
error may occur.
The connection environments that correspond to IP fax communication modes that can be set with this driver
are as follows.
● Intranet
When using an IP fax compatible device or SIP server in an intranet
● VoIP Gateway
G3 fax compatible devices via a VoIP gateway
Related Topics
[Device Settings] Sheet(P. 61)
[Select Destination] Sheet(P. 49)
[Enter Destination] Sheet(P. 55)
Setting Device Information(P. 40)
18
Fax Sending
Attaching a Cover Sheet
You can attach a cover sheet to the top of the transmission data.
As well as the transmission origin and destination information, cover sheets can also be created with logos
and/or signatures.
An example of an arrangement of cover sheet items in a template is introduced below.
Arrangement Example of Items Set in a Cover Sheet(P. 20)
To Attach a Cover Sheet
Display the [Select Destination] or [Enter Destination] sheet.
1
You can display these from the fax transmission settings screen.
You can also display the [Select Destination] sheet when changing the default settings.
Click [Cover Sheet] → select [Different Sheet to Each Destination] or [Same Sheet to All
2
Destinations] from [Cover Sheet Attachment] in the [Cover Sheet] dialog box.
When you select [Different Sheet to Each Destination], the destination information is set in the cover sheet
according to the destination.
When you select [Same Sheet to All Destinations], the destination information for all members is set in the
cover sheet.
Select a template from [Style].
3
Check the set state of items in [Items to Include] → when changing items or
4
conguring detailed settings, click [Settings].
If you do not want to set items, proceed to step 6.(P. 19)
In the [Item Settings] dialog box, set the required items → click [OK].
5
Refer to the following arrangement example for set items and the positions in which they are displayed on the
cover sheet.
Arrangement Example of Items Set in a Cover Sheet(P. 20)
NOTE
● If you register the information included in the cover sheet as a default setting, you can reduce the effort
required to congure settings when sending faxes.
If you want to attach a label such as "Urgent" or "Condential", select [Insert
6
Attention Note] → select a label from [Attention Note].
You can also enter desired text in [Attention Note].
19
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