Canon FY8-13HW-000, Unit-M2, imagePASS-M2 Service Manual

Network Multi-PDL Printer Unit-M2/ imagePASS-M2

REVISION 0

JULY 2002

FY8-13HW-000

IMPORTANT

THE INFORMATION CONTAINED HEREIN IS PUBLISHED BY CANON, INC., JAPAN.

SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY DIFFER

SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND

OTHER PRINTED MATTER.

ANY QUESTIONS REGARDING INFORMATION CONTAINED HEREIN SHOULD BE

DIRECTED TO THE COPIER SERVICE DEPARTMENT OF THE SALES COMPANY.

Printed in U.S.A.

Imprimé au U.S.A.

CAUTION

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Preface

The Service Manual is intended for certified imagePASS-M2/Network Multi-PDL Printer Unit-M2 and copier service technicians installing or servicing the imagePASS-M2/Network Multi-PDL Printer Unit-M2.

About this guide

The term “iR-M2” is used in this manual to refer to the imagePASS-M2/ Network Multi-PDL Printer Unit-M2.

Memo

This guide is divided into the following topics:

• “Preface”

General information about this guide and about installing the iR-M2

• Chapter 1, “Introduction”

General information about the iR-M2.

• Chapter 2, “Preparing for Installation”

Unpacking and the steps you need to take before you install the unit

• Chapter 3, “Connecting the iR-M2”

How to connect the iR-M2 to the copier and the network and verify that the system is working correctly; overview of the Control Panel

• Chapter 4, “Service Procedures”

Removal and replacement procedures for iR-M2 components; system software installation

• Chapter 5, “Troubleshooting”

Common problems and ways of correcting them; startup error codes; diagnostic tools

iR-M2 customers should not use the technical service documentation. Do not leave your copy of the Service Manual at the customer site after you make a service call.

Memo

About the illustrations in this guide

The illustrations in this guide reflect the current shipping version of the iR-M2 at the time of publication. Components shown in these illustrations are subject to change.

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Terminology and Conventions

The terms “replace” and “replacing” are typically used throughout this manual to mean

reinstallation of existing components. Install new components only when necessary.

The term “Control Panel” refers to the area on the front of the iR-M2, including the green/red activity light, the display window (LCD—liquid crystal display), and the buttons to the right of and below the display window.

The term “system software” refers to the software installed on the iR-M2 hard disk drive.

The term “10BaseT” is used throughout this manual to refer to 10BaseTX.

The term “100BaseT” is used throughout this manual to refer to 100BaseTX.

The note format highlights important messages and additional information.

Memo

The Caution icon indicates a need for special care and safety when handling the equipment.

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CHAPTER 1 INTRODUCTION

1 Features ........................................ 1-1

2 How the iR-M2 Operates ............. 1-2

3 Print Options ................................ 1-4

CHAPTER 2 PREPARING FOR INSTALLATION

1 Installation sequence .................... 2-1

2 Checking the customer site .......... 2-3

2.1 Copier Model ........................ 2-3

2.2 Power .................................... 2-4

2.3 Network ................................ 2-4

2.4 Parallel Port........................... 2-4

CHAPTER 3 CONNECTING THE iR-M2

1 Installation .................................... 3-1

1.1 Preliminary Checkout ........... 3-1

1.1.1 TO CONNECT POWER AND START THE

iR-M2 ............................ 3-1

1.2 Connecting to the Copier ...... 3-2

1.2.1 TO CONNECT TO THE

COPIER ......................... 3-2

1.3 Verifying the Connection ...... 3-3

1.3.1 Printing the Test Pages and

Configuration page ........ 3-3

1.4 Installing additional

options ................................... 3-6

1.5 Connecting to the network .... 3-6

1.5.1 TO CONNECT A TWISTED PAIR

CABLE .......................... 3-7

4 User Software ............................... 1-5

5 Fiery WebTools............................. 1-6

2.5 System Contact Person ......... 2-4

2.6 Setting customer

expectations .......................... 2-5

3 Unpacking the iR-M2 ................... 2-6

3.1 To Unpack the iR-M2 ........... 2-6

3.2 Front and back panels ........... 2-8

2 Control Panel ................................ 3-8

2.1 Using the Control Panel ........ 3-8

2.1.1 Activity Light ................ 3-9

2.1.2 Buttons .......................... 3-9

2.1.3 Control Panel screens

and icons ...................... 3-10

2.2 Functions Menu .................. 3-13

3 Shutting down and restarting ..... 3-15

3.1 TO SHUT DOWN THE

iR-M2 .................................. 3-15

3.2 TO RESTART THE

iR-M2 .................................. 3-16

3.3 TO REBOOT THE

IR-M2 ................................. 3-16

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iii

CHAPTER 4 SERVICE PROCEDURE

1 Before Disassembling the Unit .... 4-1

1.1 Overview ............................... 4-1

1.2 System software .................... 4-1

1.3 Accessing Internal

Components .......................... 4-3

1.3.1 TO SHUT DOWN THE

iR-M2 ............................ 4-3

2 Externals ....................................... 4-4

2.1 TO OPEN THE iR-M2 ......... 4-4

2.2 Accessing Front Panel

Components .......................... 4-7

2.2.1 TO REMOVE THE

FRONT PANEL ............ 4-7

2.2.2 TO REPLACE THE

FRONT PANEL ............ 4-8

3 Checking internal connections ..... 4-9

3.1 TO CHECK BOARD AND

CABLE CONNECTIONS .... 4-9

3.2 TO CHECK MOTHERBOARD

DIMM CONNECTIONS .... 4-12

3.3 Restoring and verifying func-

tionality after service .......... 4-13

3.3.1 TO REASSEMBLE THE

iR-M2 .......................... 4-13

3.3.2 Verifying

functionality ................ 4-15

3.4 Removing and replacing

boards .................................. 4-16

3.5 Copier interface board ........ 4-17

3.5.1 TO REMOVE THE COPIER INTERFACE BOARD

..................................... 4-18

3.5.2 TO REPLACE THE COPIER INTERFACE

BOARD ....................... 4-18

4 User interface board ................... 4-19

4.1 User interface board ............ 4-19

4.1.1 TO REMOVE THE USER INTERFACE BOARD FROM THE FRONT

PANEL ........................ 4-20

4.1.2 TO REPLACE THE USER INTERFACE BOARD IN THE FRONT

PANEL ........................ 4-21

4.2 Motherboard ....................... 4-22

4.2.1 Removing the

motherboard ................ 4-22

4.2.2 TO REMOVE BOARDS AND CABLES FROM THE MOTHER

BOARD ....................... 4-24

4.3 Replacing the

motherboard ........................ 4-26

4.3.1 TO REPLACE THE

MOTHERBOARD ...... 4-26

4.3.2 TO REPLACE BOARDS

AND CABLES ............ 4-27

4.3.3 Replacing parts on the

motherboard ................ 4-28

4.3.4 DIMM ......................... 4-28

4.4 To Replace a DIMM ........... 4-29

4.4.1 Motherboard CPU ....... 4-30

4.4.2 TO REMOVE A

CPU ............................. 4-31

4.4.3 TO REPLACE A

CPU ............................. 4-32

4.4.4 Motherboard battery .... 4-34

4.4.5 Motherboard

jumpers ........................ 4-35

4.4.6 BIOS Chip ................... 4-35

4.5 Fans ..................................... 4-37

4.5.1 Front fan ...................... 4-37

4.5.2 Back panel fan ............. 4-39

4.5.3 Power Supply .............. 4-40

4.5.4 Removing and replacing

the power supply ......... 4-42

4.6 Hard disk drive .................... 4-44

4.6.1 Proper handling ........... 4-44

4.7 CD-ROM drive ................... 4-48

4.7.1 TO REMOVE THE

CD-ROM DRIVE ........ 4-49

4.7.2 TO REPLACE THE

CD-ROM DRIVE ........ 4-50

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4.7.3 TO REMOVE THE CDROM DRIVE FROM

THE BRACKET.......... 4-51

4.7.4 TO REPLACE THE CD-ROM DRIVE IN

THE BRACKET.......... 4-52

4.8 Front panel components ...... 4-53

4.8.1 Jewels .......................... 4-54

4.8.2 Buttons ........................ 4-54

5 System software service ............. 4-55

5.1 Installing system

software ............................... 4-56

5.1.1 TO INSTALL SYSTEM

CHAPTER 5 TROUBLESHOOTING

1 Preliminary On-site Checkout ...... 5-1

1.1 The Troubleshooting

process .................................. 5-1

1.2 Preliminary on-site

checkout ................................ 5-2

1.2.1 Checking external connec-

tions ............................... 5-3

1.2.2 Checking internal compo-

1.2.3 Inspecting the system .... 5-5

1.3 Normal startup sequence..... 5-10

1.4 Error messages and

conditions ............................ 5-11

1.5 Printing the Test Pages ........ 5-22

CHAPTER 6 PARTS CATALOG

APPENDIX

1 Specifications .............................. A-1

1.1 Hardware Features ............... A-1

1.2 Networking and

connectivity .......................... A-1

1.3 User software ....................... A-1

2 Special Tools ............................... A-2

3 Installation Procedure .................. A-3

3.1 Unpacking and Check of In-

cluded Items ......................... A-3

3.2 lnstall the Network Interface

Adapter................................. A-4

3.3 Preliminary Adjustment ....... A-7

3.4 Installation ........................... A-8

SOFTWARE ................ 4-56

nents .............................. 5-4

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Precautions

Always observe the following general precautions when installing and servicing the iR-

M2:

1. Report any shipping damage. If there is any evidence of shipping or handling damage to the packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to file a claim, and notify your authorized service/support center.

2. Never alter an existing network without permission. The iR-M2 will probably be connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices without the knowledge and express permission of the system or network administrator or the shop supervisor.

3. Never assign an IP address in iR-M2 Network Setup. Only the network administrator should assign an IP address to a network device. Assigning the iR-M2 an incorrect IP address may cause unpredictable errors on any or all devices connected to the network.

4. Always disconnect power before opening the iR-M2.

5. Use care when handling parts of the iR-M2, as some edges on the unit may be sharp. For example, be careful when:

• Accessing the CD-ROM drive (keep the drive door closed when not in use)

• Plugging in cables at the back of the unit

• Using the power switch to power on/off the unit

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6. Follow standard electrostatic discharge (ESD) precautions while working on the internal components. Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the copier and the iR-M2 is static-free. Carpeting, leather-soled shoes, synthetic clothing fibers, silks, and plastics may generate a static charge of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board. When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding strap, grounded at the same place as the antistatic mat. If that is not possible:

• Attach a grounding strap to your wrist. Attach the other end to a good ground.

• When you unpack the iR-M2 from the carton for the first time, touch a metal area of

the copier to discharge the static on your body.

• Before you remove the access panel and handle internal components, touch a metal

part of the iR-M2.

• Leave new electronic components inside their antistatic bags until you are ready to

install them. When you remove components from an antistatic bag, place them on a grounded antistatic surface, component-side up.

• When you remove an electronic component, place it into an antistatic bag immedi-

ately. Do not walk across a carpet or vinyl floor while carrying an unprotected board.

7. Handle printed circuit boards by their opposing edges only, and avoid touching the contacts on the edge of the board.

8. Never set any liquid on or near the iR-M2 or the copier.

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vii

CHAPTER 1

INTRODUCTION

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CHAPTER 1 INTRODUCTION

1 Features

The iR-M2 adds computer connectivity and highly efficient Adobe PostScript 3 and PCL printing capability to copiers. It is optimized for high-speed network communications, processing, rasterization, and printing.

The iR-M2, as an integral part of your organization’s printing system, enables users to:

• Send images over AppleTalk, TCP/IP, and IPX networks to print on iR-M2-supported devices.

• Spool print jobs and select a printing priority for each job. Users can control spooled print jobs sent to the iR-M2 with remote user software running on networked PC and Mac OS computers.

• Print files in gray-scale and black and white.

• Use 136 resident fonts (126 Adobe Type 1 PostScript and 10 TrueType), plus two Adobe Multiple Master fonts used for font substitution when printing PDF files. Fiery Downloader™ or any third-party LaserWriter downloader, such as the Adobe Font Downloader, can be used to download additional fonts.

Copier

iR-M2

Networked computers

or work stations

F01-100-01 iR-M2 printing system

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1-1

CHAPTER 1 INTRODUCTION

2 How the iR-M2 Operates

The iR-M2 enables users to print to the copier from networked PCs running Microsoft Windows, from networked Mac OS computers, and from networked UNIX workstations running TCP/IP.

The iR-M2 custom-designed boards and system software are responsible for efficient image processing and printing controls. The main functions of components and software are described below.

The iR-M2 uses specialized circuit boards, the motherboard, and the copier interface board to process image data for printing and scanning images.

The motherboard includes a 866MHz CPU that controls the image data transfer to and from the copier interface board and runs the interpreter. The interpreter rasterizes the page description file and then compresses the image pattern into memory using compression technology.

The interpreter sends compressed raster data through the image frame buffer memory to the copier interface board. The copier interface board decompresses the image data and sends it to the copier through the copier interface cable. The raster data supplied to the laser in the copier charges the drum and renders the final image on paper at full copier engine speed.

High-speed dual in-line memory modules (DIMMs) on the motherboard hold the image data during printing. The iR-M2 is configured with one 128MB DIMM for a total of 128MB of memory.

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External Devices CopieriR-M2

Networked computers

Network interface

I/O Control

BIOS

Motherboard

CPU

CHAPTER 1 INTRODUCTION

Copier

interface

board

User

interface

board

Copier

Hard disk drive

CD-ROM drive

Speaker

Reset

IDE

interface

Memory

Controller

Memory

Interpreter

Power supply

AC power

F01-200-01 iR-M2 functional diagram

PCI/

+3.3/+5/±12V DC

PCI Bus

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1-3

CHAPTER 1 INTRODUCTION

3 Print Options

The iR-M2’s efficient capabilities allow users to use a variety of applications to create and print pages of text and/or images. The iR-M2 operates over a network.

Printing over a network allows users to print documents directly from applications in which they were created. In addition, the iR-M2 offers an efficient way to print files that have been saved as PostScript, Encapsulated PostScript (EPS), Portable Document Format (PDF), or Tagged Image File Format (TIFF). These files can be downloaded directly to the iR-M2 using Fiery Downloader, one of the remote utilities for use with the iR-M2.

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CHAPTER 1 INTRODUCTION

4 User Software

The following user software is provided on the User Software CD.

Adobe PS Printer Driver Enables users to print to the iR-M2 from Windows

9x/Me, Windows NT 4.0, Windows 2000, Windows XP and Mac OS computers; also supports special iRM2 and PostScript 3 features.

PostScript Printer Files for use with the PostScript printer driver that Description files (PPDs) allow the iR-M2 to appear in popular applications’

Print and Page Setup dialog boxes. The PPD provides information about the iR-M2 and the particular copier model to the application and printer driver.

PostScript Screen Fonts PostScript screen fonts for the 136 PostScript printer (for Mac OS only) fonts installed on the iR-M2 (126 Adobe Type 1 and

10 TrueType).

Fiery Downloader Enables the user to print PostScript, EPS, PDF, and

TIFF files directly to the iR-M2 without opening the application in which they were created. Fiery Downloader also enables the user to manage the printer fonts installed on the iR-M2.

Fiery Spooler™ (Mac OS only) Enables the user to view the order and priority of

print jobs, customize printer settings for jobs, delete jobs, move jobs between queues, and view job accounting information.

Fiery Scan Plug-in modules for Photoshop that enable the user

to scan images from the copier directly into the application.

Command WorkStation software Enables the operator to control the iR-M2 functions

from Windows 9x/Me/2000/XP and Windows NT

4.0 workstations. For more information on Command WorkStation, see the Job Management Guide.

Fiery Link™ Enables the customer to monitor the status of con-

nected.

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1-5

CHAPTER 1 INTRODUCTION

5 Fiery WebTools

The iR-M2 can support Internet or intranet access with Fiery WebTools™, which include Status, WebSpooler, WebLink, and WebSetup. For more information on Fiery WebTools, see the user documentation.

Fiery WebSetup is supported on Windows computers only.

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CHAPTER 2

PREPARING FOR INSTALLATION

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CHAPTER 2 PREPARING FOR INSTALLATION

1 Installation sequence

This chapter includes the following information:

• Summary of the installation sequence

• Checking the customer site

• Unpacking the iR-M2

• iR-M2 front and back overview

Familiarize yourself with this chapter and Chapter 3 of this Service Manual before you attempt an installation. The installation sequence described in this chapter is designed to make your job as easy as possible. Installation problems are easier to avoid and diagnose if you proceed from the component to the system level and verify functionality at each stage.

F02-100-01 on page 2-2 outlines the recommended installation procedure for connecting the iR-M2 to the copier.

Because the iR-M2 is a node on the customer’s computer network, make sure you coordinate your scheduled installation with the network administrator at the customer site. Refer the network administrator to the Configuration Guide for network setup information.

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CHAPTER 2 PREPARING FOR INSTALLATION

Copier

iR-M2

Check installation requirements and

Unpack the iR-M2,

verify site conditions;

page 2-3

Connect to the copier; page3-2

Print a Test Page and Conguration Page;

page 3-4

Network administrator connects the iR-M2 to the

network and veries the connection; see page 3-6 and

Network administrator congures Setup

Network administrator installs user software on

networked computers that print to the iR-M2; see

F02-100-01 Recommended installation steps and references

page 2-6

Initial startup;

page 3-1

Mac OS

computers

Verify network operation

without the iR-M2 connected.

the Conguration Guide

options; see the Conguration Guide

Getting Started

Full iR-M2 functionality

UNIX

workstaions

2-2

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CHAPTER 2 PREPARING FOR INSTALLATION

2 Checking the customer site

Before you install the iR-M2, check site conditions and inform the customer of any

installation requirements.

2.1 Copier Model

■ What copier model is installed?

■ Is the service mode COPIER>OPTION>INT-FACE>IMG–CONT set to 4?

■ Has the INTERFACE BOARD been installed on the copier?

■ Is there space near the copier for the iR-M2?

Make sure that there is space for the iR-M2. Allow enough space at the back panel for the cables to route easily and at the side panel so that the iR-M2 does not interfere with use of or service to the copier (such as clearing a paper jam). You may need to move the copier out from the wall so that its interface connectors are accessible.

20cm / 8inch min.

Back side

20cm / 8inch min.

F02-201-01

■ Does the copier require service or adjustments?

Copy the copier test page before you install the iR-M2. After getting approval, complete the copier service needed.

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iR-M2

Front side

2-3

CHAPTER 2 PREPARING FOR INSTALLATION

2.2 Power

■ Is there a dedicated, grounded electrical outlet near the copier for the iR-M2?

Locate the grounded electrical outlet that will supply power to the iR-M2. You should not run the iR-M2 and the copier on the same circuit. Make sure to use a surge suppressor for the iR-M2 if the customer has provided one.

• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.

• Do not use an extension cord.

• Do not plug the iR-M2 into a circuit with heating or refrigeration equipment (including water coolers).

• Do not plug the iR-M2 into a switchable wall outlet. This can result in the iR-M2 being turned off accidentally.

2.3 Network

■ What is the network cable and connection type?

• Unshielded twisted pair (10BaseT/100BaseT)

• Optional Token Ring (shielded twisted pair or unshielded twisted pair?)

■ Is the network connection ready and tested for iR-M2 installation?

To verify that the network is functioning before you attach the iR-M2:

• Ask the network administrator to print a document on a shared printer over the network.

• Ask the network administrator to verify the computer and network requirements as specified in Getting Started.

2.4 Parallel Port

■ Is there space for both the iR-M2 and the PC that will be connected to the iR-M2?

2.5 System Contact Person

■ Will the person responsible for the computers and the network be available at the time

set for installation? Get a name as a contact.

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CHAPTER 2 PREPARING FOR INSTALLATION

2.6 Setting customer expectations

If the site is ready, installation takes about one hour. The customer should be informed of

the following:

• Some nodes on the network may be unavailable for up to one hour.

• The copier may be unavailable for up to one hour.

• The network administrator needs to be available during the installation for network connectivity. Equipment downtime and impact on the network can be minimized if the network administrator installs a network connector for the iR-M2 and confirms network functionality with the connector in place before the date scheduled for the iR-M2 installation.

• The network administrator should have a networked computer available during the installation. The appropriate software should already be installed. Documentation for the networked computer and the network operating software should be available.

• The network administrator should install the user software shipped with the iR-M2 (user documentation is also included) onto networked PC and Mac OS computers that will print to the iR-M2.

This guide covers hardware installation and service. It provides general information on connecting the iR-M2 to the customer’s network. Network

Memo

setup and configuration information goes beyond the scope of this guide. For network setup and configuration information, refer the network administrator to the Configuration Guide.

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CHAPTER 2 PREPARING FOR INSTALLATION

3 Unpacking the iR-M2

The iR-M2 is assembled and shipped from the factory in a box that includes all necessary

cables and documentation, as shown in F02-301-01 on page 2-7.

3.1 To Unpack the iR-M2

1. Open the box and remove the packing material. You may want to save the original boxes and packing materials if you need to transport the iR-M2 at a later date.

2. Remove the contents from the top container. Inspect the contents for visible damage. The top container should include the following items:

• Bags containing one copier interface cable and one AC power cable

• Network Interface Adapter

• Media package (includes CDs for user software, user documentation and system soft-

ware CD)

System software is for service use only.

3. Give the media package to the customer or the network administrator. Let the customer or network administrator know that in order to take full advantage of the iR-M2, the user software must be installed on computers that will print to the iRM2.

4. Set aside the remaining components from the top container.

5. Remove the top container and any packing materials. Set aside the packing material and note the orientation of the iR-M2 inside the shipping container, in case you need to repack it later.

6. Carefully lift the iR-M2 out of the box. If you notice shipping damage to any component, be sure to save the shipping container in case the carrier needs to see it. Call the carrier immediately to report the damage and file a claim, then call your authorized service/support center. Be ready to furnish the se-

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CHAPTER 2 PREPARING FOR INSTALLATION

rial number printed on the back of the iR-M2.

Power cable

iR-M2

F02-301-01 Contents of iR-M2 shipping box

Copier interface cable

Media pack

Network Interface Adapter

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CHAPTER 2 PREPARING FOR INSTALLATION

3.2 Front and back panels

After unpacking the iR-M2, familiarize yourself with the front and back panels before

you connect it to the copier.

Activity light

First

Line selection

buttons

Fourth

Up button Menu button Down button

Jewel

Drive door

CD-ROM drive

Front panel

Mouse (not used) Keyboard (not used)

USB ports (not used) Serial port (not used)

Monitor (not used) Parallel port (not used) 10/100BaseT

Empty slot Copier interface board

Empty slot (reserved

for Token Ring option) Empty slot (reserved

for parallel port option) Empty slot Empty slot

Power switch Power connector

2-8

Back panel

F02-302-01 Front and back panels

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CHAPTER 3

CONNECTING THE iR-M2

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CHAPTER 3 CONNECTING THE iR-M2

1 Installation

After you unpack or service the iR-M2, power on the system and allow diagnostics to run before you connect the iR-M2 to the copier and the network. Diagnostics run automatically during startup to check the iR-M2 for internal problems.

1.1 Preliminary Checkout

The following procedure describes how to connect power and start the iR-M2.

1.1.1 TO CONNECT POWER AND START THE iR-M2

1. Connect the power cable to the power connector at the back of the iR-M2 (see F03-101-

01 below).

2. Make sure the power switch is in the off position (press 0), and then connect the other

end of the power cable to a wall outlet.

Power connector

Power switch

F03-101-01 iR-M2 power

3. Power on the iR-M2 using the power switch on the back panel. The power supply auto-

matically senses the correct voltage.

4. Allow startup to proceed without interruption while you watch the iR-M2 Control Panel.

Do not press any buttons on the Control Panel.

5. Wait for the iR-M2 to reach the Idle screen to confirm that the iR-M2 is operating prop-

erly. When the iR-M2 reaches the Idle screen, you are ready shut down and connect the network and copier interface cables. Setup options should be configured after making these connections. The network administrator is responsible for configuring Setup according to the network and user environment. Refer the network administrator to the Configuration Guide for Setup information.

The message Copier connection failure. Reboot may appear on the Control Panel the startup process is complete. After you shut down the iR-M2, connect the it to the copier, and then power back on, the message will no longer

Memo

appear.

6. Following a successful startup, shut down the iR-M2 (see page 3-15).

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3-1

CHAPTER 3 CONNECTING THE iR-M2

1.2 Connecting to the Copier

After completing the preliminary checkout, connect the iR-M2 to the copier. The iR-M2 communicates with the copier through a cable from the copier interface board to the interface port on the copier.

1.2.1 TO CONNECT TO THE COPIER

1. Power off the copier.

Check with the network administrator or supervisor before powering off the copier.

2. Connect one end of the copier interface cable to the interface connector on the copier

and the other end of the cable to the iR-M2 copier interface connector (see F03-102-01 below).

3-2

Slot1 Slot2 Slot3 Slot4

Slot5 Slot6

Copier interface port (RJ-45)

F03-102-01 Copier interface connection

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Copier interface cable

CHAPTER 3 CONNECTING THE iR-M2

1.3 Verifying the Connection

After you connect the iR-M2 to the copier, print the PS and PCL Test Pages and the Con-

figuration page to verify that the connection between the iR-M2 and the copier is good.

1.3.1 Printing the Test Pages and Configuration page

Before connecting the iR-M2 to the network, print the PS and PCL Test Pages and the

Configuration page.

• PS and PCL Test Pages—printing the PS and PCL Test Pages verifies that all the components of the iR-M2-to-copier interface are working. The Test Page are files that reside on the HDD (hard disk drive).

• Configuration page—printing the Configuration page can be helpful during installation, setup, and service. After you install the iR-M2 and before any default settings are changed, you can obtain a record of the defaults by printing the Configuration page. After you make the physical connection to the network, the network administrator can customize Setup options according to the network and user environment. Using the Configuration page as a guide can help speed up this process. For more information, see the Configuration Guide. Before you perform any service procedure, you should print the Configuration page, if possible, so that you can return the settings to their former configuration, if necessary.

The iR-M2 supports the iR8500/iR7200/iR105/iR85. In the meantime, be sure to execute Factory Default before you connect the iR-M2 which is

Memo

once connected to a certain copier or printer to another type of copier or printer. Executing Factory Default enables the iR-M2 to be connected to another type of or printer.

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CHAPTER 3 CONNECTING THE iR-M2

a. T O PRINT THE TEST P A GES

1. Power on the copier and allow it to warm up. The iR-M2 starts automatically when you power on the copier. Wait as the iR-M2 runs through its startup diagnostics.

2. At the Idle screen, press the Menu button once (see “Using the Control Panel” on page 3-8). The Functions menu appears.

Use the Up and Down buttons to scroll through these options. Use the line selection buttons to the right to select Print Pages.

3. Press the line selection button to the right of Print Pages. and then select PS Test Page. The iR-M2 sends the PS Test Page to the copier.

4. Press the line selection button to the right of Print Pages. and then select PCL Test Page. The iR-M2 sends the PCL Test Page to the copier.

5. Examine the quality of the Test Pages. The Test Pages confirm that the iR-M2 is functional and that the connection between the iR-M2 and the copier is good. When you examine the Test Pages, keep in mind that:

• All patches should be visible, even though they may be very faint in the 5% and 2%

range.

• Each patch set should show uniform gradation from patch to patch as the shade light-

ens from 100% to 0%. Poor image quality may indicate a need to service the copier. For more information, see the documentation provided with the copier.

3-4

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+ 111 hidden pages

Canon FY8-13HW-000, Unit-M2, imagePASS-M2 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Terminology and Conventions

Contents

Precautions

1 Features

2 How the iR-M2 Operates

3 Print Options

4 User Software

5 Fiery WebTools

1 Installation sequence

2 Checking the customer site

2.1 Copier Model

2.2 Power

2.3 Network

2.4 Parallel Port

2.5 System Contact Person

2.6 Setting customer expectations

3 Unpacking the iR-M2

3.1 To Unpack the iR-M2

3.2 Front and back panels

1 Installation

1.1 Preliminary Checkout

1.1.1 TO CONNECT POWER AND START THE iR-M2

1.2 Connecting to the Copier

1.2.1 TO CONNECT TO THE COPIER

1.3 Verifying the Connection

1.3.1 Printing the Test Pages and Configuration page