Canon FB330P User Manual

CanoScan FB330P/FB630P

Color Scanner

Product Guide

How to Make Best Use of the Manuals

Open the Package

Read Safety
Precautions in the
Product Guide first.

When you have read this guide, finished setting
up the scanner and want to know how to
achieve better scanning results, read ...

Electronic Manual

Printed Manual

Briefly explains the procedures from setup and software
installation through to scanning. First-time users of this
scanner should read this guide thoroughly.

CanoCraft CS-P 3.7

User's Guide

Explains how to use the CanoCraft CS-P 3.7 capture and
editing software and the CanoCraft CS-P Copy software.

Once you’ve read this and mastered the major elements of
CanoCraft CS-P 3.7 and ScanGear Toolbox CS 2.1, read ...

Electronic Manuals

Manual for Each
Application Program

Ulead Photo Express 2.0 SE and Caere OmniPage Limited
Edition are accompanied by electronic manuals with
detailed instructions on their use.

CanoScan FB330P/FB630P

Getting Started

Electronic Manual

Detailed information on how to use ScanGear
Toolbox CS 2.1.

The manuals that accompany each of the
bundled software programs.

Want to know more about how to handle the
scanner and the software CD-ROM, read ...

Electronic Manual

CanoScan FB330P/FB630P

This Guide

Product Guide

Detailed explanation about the scanner and
the software CD-ROM.

ScanGear Toolbox CS 2.1

User's Guide

2

How to Use the Product Guide

This guide provides an in-depth explanation of individual topics related to CanoScan FB330P and FB630P
color scanners and the accompanying software CD-ROM.
If you haven’t already read the Getting Started guide, we recommend that you follow its suggestions
first before consulting this guide.

Organization of this Guide

This guide tackles the scanner and software topics that could not be accommodated in the
Getting Started guide. Each topic is intended to be read as a discrete unit. You need only
read the topics that apply. The guide is divided into four sections.

Chapter 1 Placement and Connections

How to position the scanner and connect it to your computer and printer.

Chapter 2 The Software CD-ROM

How to use the software CD-ROM and an introduction to the software and
electronic manuals.

Chapter 3 How to Use the Scanner

How to position documents for scanning and how to run the software.

Appendices

Troubleshooting tip, care, and maintenance.

*References to Windows in this guide refer to Windows

Windows NT®4.0.

®

95, Windows®98 and

3

Conventions Used in this Guide

WARNING

NOTE

Use of shielded cable is necessary to comply with the technical requirements of EMC Directive.

This symbol indicates precautions that must be taken when
operating the equipment. Ensure that you read all warnings.

This symbol indicates supplementary operating procedures and other
useful information. Read these notes at your own discretion.

4

Table of Contents

Features of CanoScan FB330P/FB630P Color Scanners .......................................... 8

Safety Precautions ............................................................................................ 10

Setup and Use......................................................................................................... 14

Components Guide ................................................................................................ 17

Chapter 1 Placement and Connections ........................19

The Scanning Unit Lock ......................................................................................... 20

Unlocking the Scanning Unit ........................................................................... 20

Locking the Scanning Unit ............................................................................... 20

Connecting to a Computer .................................................................................... 22

Connecting the Scanner to a Computer.......................................................... 22

Connecting a Printer to the Scanner ............................................................... 24

Connecting the Power Cord (Turning on the Power).......................................... 26

Chapter 2 The Software CD-ROM .................................27

How to Use the Software CD-ROM....................................................................... 28

Running the CD-ROM Menu Program ............................................................. 28

If the CD-ROM Menu Fails to Appear.............................................................. 29

About the Menu Window ................................................................................ 30

Installing the Software .......................................................................................... 32

Software Titles................................................................................................... 32

Installing the Software ..................................................................................... 33

Viewing Electronic Manuals .................................................................................. 36

What is an Electronic Manual? ........................................................................ 36

5

List of Electronic Manuals ................................................................................ 36

Software for Viewing Electronic Manuals ...................................................... 37

Viewing Electronic Manuals ............................................................................. 38

How to Operate Electronic Manuals ............................................................... 39

Displaying the CD-ROM Contents ......................................................................... 46

Troubleshooting ..................................................................................................... 49

Exiting the CD-ROM Menu Program ............................................................... 50

Chapter 3 How to Use the Scanner ..............................51

Positioning Documents .......................................................................................... 52

About CanoCraft CS-P............................................................................................ 54

CanoCraft CS-P as a Stand-Alone Application ................................................ 54

CanoCraft CS-P as a TWAIN Driver................................................................... 56

Appendices .....................................................................60

Troubleshooting ..................................................................................................... 61

Problems with Software Installation ............................................................... 61

Problems Starting Software Programs ............................................................ 62

Problems with Scanning ................................................................................... 65

Problems with Printing ..................................................................................... 69

Other Questions ................................................................................................ 70

Precautions with Printers....................................................................................... 71

The Scanner and the Printer Cannot Be Operated at the Same Time .......... 71

Using Windows Printing System (WPS) Printers ............................................. 71

What to Do if a Printer is Not Operating Correctly........................................ 71

6

Care and Maintenance .......................................................................................... 75

Major Specifications............................................................................................... 77

Index ....................................................................................................................... 79

Customer Support Help Desk ................................................................................ 81

Trademarks

• Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

• IBM, IBM PC/AT Series are trademarks of International Business Machines Corp., USA.

• Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.

• All other brand names and product names used in this manual are trademarks or registered
trademarks of their respective holders.

Caution

1. No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Canon Inc.

2. The equipment and software described in this guide are subject to change without notice.

3. Notwithstanding the considerable care taken in preparing this guide, please note that Canon Inc.
does not accept liability for any results arising from the operation of the equipment or software
mentioned herein.

4. Please note that scanning copyrighted materials, including documents and images, without
permission from the copyright holder is prohibited by law, except for personal or household use.

5. Portions of this guide are reproduced herein with the permission of Adobe Systems Incorporated.

7

Features of CanoScan FB330P/FB630P Color Scanners

You have purchased one of the world’s finest flatbed Color scanners. The 300-dot-per­inch (dpi) optical resolution CanoScan FB330P and 600-dpi optical resolution CanoScan
FB630P incorporate the following special features.

Compact Footprint

World’s smallest and slimmest A4/Letter size scanner (256 mm wide x

372.5 mm long x 39 mm high). Weighing only 1.5 kilograms (3.3 pounds),
this scanner is so light that it can easily be placed or moved to suit your
convenience.

Simple Connection to a Parallel Port

Easily connected to your computer’s parallel (printer) port with a single
cable (supplied). Your existing printer connects to the scanner’s second
parallel port, creating a daisy chain configuration. See Precautions with
Printers, p. 71 of this guide.

Standby Power and Energy-Saving Features

Convenient standby power feature means that the scanner is always ready
to use. On continuous standby operation, it consumes a mere 5 watts per
hour and only 9 watts per hour in full operation. Moreover, it is designed
for high-speed, quiet operation.

8

Fine Color Tones and High Resolution

Scanning method employs proprietary Canon LIDE scanning technology in
an ultrahigh-sensitivity CIS (contact image sensor). Reading 12 bits (4,096
colors) per red, green and blue (RGB) channel, the scanner offers 8-bit
output that reproduces brilliant tones at high resolution.

WARNING

•It is illegal to reproduce currency, bills, negotiable securities and other
documents prohibited by law. Reproduction of such items may be subject
to criminal action.

•It is illegal to reproduce legal certificates, licenses, travel tickets, and
certain public and private documents prohibited from reproduction by
law. Reproduction of such items may be subject to criminal action.

•Please noted that intellectual property protected by copyright may not be
reproduced without the express permission of the copyright holder except
for personal or household use under limited circumstances.

9

Safety Precautions

Please read and take the following precautions before using the equipment.

WARNING Indicates a warning concerning operations that may lead to death or injury to

persons if not performed correctly. In order to use the equipment safely, always
pay attention to these warnings.

CAUTION Indicates a caution concerning operations that may lead to injury to persons or

damage to property if not performed correctly. In order to use the equipment
safely, always pay attention to these cautions.

About Locations

WARNING

• Do not place equipment near flammable liquids such as alcohol or thinners. If the
internal electrical parts come in contact with flammable liquids, fire or electric shocks
may result.

• Do not place the following objects on top of the equipment. If the internal electrical
parts come in contact with these objects, fire or electric shocks may result.

- metallic objects, such as necklaces

- containers with liquid, such as cups, vases and flower pots
If any of these objects or liquids enter the equipment, immediately unplug the AC
adapter and contact your retailer or Canon Customer Support Help Desk.

10

CAUTION

• Do not place the equipment in the following areas. Fires or electric shocks may result.

- Areas with high humidity

- Areas subject to direct sunlight

- Areas with high temperatures

- Areas near flame sources

• Do not place on shaky stands, unstable surfaces or surfaces subject to frequent
vibrations. If the equipment falls, it may cause injuries.

• Do not place heavy objects on the equipment. Objects may fall and cause injuries.

About the Power Supply

WARNING

• Do not damage, mutilate or modify the power cord or AC adapter. Do not place
heavy objects on, pull or excessively bend the power cord. Damaged wires may cause
fire or electric shocks.

• Do not plug/unplug the AC adapter with wet hands. You may be electrocuted.

• Do not connect excessive numbers of plugs into one electrical outlet. It could cause
fires or electric shocks.

• Do not twist or tie electrical cords together. It could cause fires or electric shocks.

• Always plug power cords or AC adapters in all the way. If not plugged in completely,
they may cause fires or electric shocks.

• As a rule, do not use electrical extension cords. They could cause fire or electric
shocks. If the use of an extension cord is necessary, do not use one longer than 15 ft.
(5 m). Make sure that the extension cord is not twisted, the connection between the

11

power cord and the extension cord is secure and the AC adapter is fully plugged in.
Do not use multiple extension cords.

• Do not use extension cords in high traffic areas where they can be stepped on or
tripped over, which may damage the cords. Damaged wires could cause fires or
electric shocks.

CAUTION

• Do not use wrong voltage outlet. It could cause fires or electric shocks.

• When unplugging the AC adapter, always pull on the main body of the adapter. Do
not pull the AC adapter out by the cord, which may damage the wires and lead to
fire or electric shock.

• Do not place objects around the AC adapter in case it needs to be unplugged during
emergencies.

General Handling Precautions

WARNING

• Do not take apart or modify the equipment. There are high voltage parts within that
could cause fire or electric shocks if exposed.

• If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual,
immediately unplug the AC adapter and contact your retailer or Canon Customer
Support Help Desk. Continued use may result in fires or electric shocks.

• Do not use flammable sprays near this equipment. Also do not spill water, liquids, or
flammable liquids on the equipment. If these fluids enter this equipment and
contact the electrical parts, fires or electric shock may result. If anything enters the
equipment, immediately unplug the AC adapter and contact your retailer or Canon
Customer Support Help Desk.

12

• When cleaning the equipment, always unplug the AC adapter. Otherwise you could
cause a fire or receive an electric shock.

• When cleaning the equipment, use a water-moistened cloth that is well wrung out.
Do not use flammable liquids such as alcohol, benzene or thinners. If a flammable
liquid enters the inner electrical parts, it may cause fires or electric shocks.

CAUTION

• Carefully close the document cover in order not to pinch your hands.

• Do not press heavily on the document cover. The document glass may break and
injure you.

• When not in use for extended periods, such as long weekends, unplug the equipment
for safety.

• When transporting the equipment, be extremely careful. Dropping it could cause an
injury.

• Wait until the equipment has cooled before placing a cover over it. Otherwise it may
cause a fire.

• Do not use the supplied CD-ROM in regular CD players. It produces excessively loud
sound that may cause hearing damage.

• Unplug the AC Adapter from the outlet at least once a year, and clean the area
around the base of the AC Adapter’s metal pins to ensure all dust is removed. If dust
accumulates in this area, it may result in a fire.

13

Setup and Use

In order to use this scanner safely, please observe the following warnings at all times.

• Please use in an area where the following temperature and humidity conditions can be
met.

Surrounding temperature: 5 degrees - 35 degrees C (41 degrees - 95 degrees F)
Surrounding humidity: 10% - 90% RH (without condensations)

• Please use where the electrical conditions (normal home outlets) can be met in your
country.

• Make certain there is plenty of clear space around the scanner.

(Below is a diagram looking straight down on the scanner).

20 cm

(8 inches)

10 cm

(4 inches)

10 cm

(4 inches)

14

• Set up the scanner so that the cable reaches from the scanner to the electrical outlet.

• Do not set up in areas where there is an excessive fluctuation in temperature or
humidity. Also do not move the equipment from high humidity areas to low humid­ity areas. Condensation may cause image errors. After moving from high humidity
areas to low humidity areas, leave the scanner enough time to gradually adapt to the
new conditions before use.

• Do not use the scanner in areas subject to direct sunlight. The humidity may rise
inside the equipment and cause damage or decreased image quality. If you have to
use the scanner in direct sunlight, make sure to use a thick curtain to block the light.

• Locations to Avoid:

Uneven or stepped surfaces

High-temperature environments

15

Environments subject to shocks,

smoke, noxious fumes, water vapor or

dust

Locations near TVs or devices generat-

ing strong magnetic fields

Environments in which the air is salty or

greasy

Locations subject to strong direct

sunlight

16

Components Guide

Alignment Mark

Align document
edges here

Lock Switch

Locks and unlocks the scanning unit

Document Cover

Holds documents in place

Document Glass

Place documents here

Scanning Unit

Core component of the
scanner, comprising the light
source and sensing units
(Usually found at the front of
the scanner)

17

WARNING

• Do not tilt the scanner more than 90˚ when checking or operating the

lock.

• Always unlock the scanner before plugging in the AC adapter. Operating

the scanner in the locked state may damage the equipment.

• Lock the scanning unit before transporting it in a vehicle (p. 20).

Printer Port

Connector for printer cable when
printer is added to configuration

AC Adapter

PC Port

Port accepting the supplied
parallel cable connecting the
computer to the scanner

Power Cord

Power Terminal

AC adapter cord attaches here

18

Chapter 1

Placement and Connections

The Scanning Unit Lock ................................................................ 20

Connecting to a Computer ........................................................... 22

Connecting the Power Cord (Turning on the Power) ................. 26

19

The Scanning Unit Lock

The scanner is shipped with the scanning unit locked to prevent damage during transport.
You must unlock it to use the scanner.

Unlocking the Scanning Unit

1. Find the lock switch on the

underside of the scanner.

2. Push the lock switch toward

the unlocked mark ( ).

Lock Switch

Unlocked
Position

WARNING

• Always unlock the scanner before plugging in the AC adapter. Operating

the scanner in the locked position may damage the equipment.

Locking the Scanning Unit

Always engage the lock before transporting the scanner.

1. Turn off all connected devices, including the scanner, computer,

printer or other device.

Follow the recommended procedures to shut down and turn off the
computer, printer or other device in that order.
Unplug the scanner’s AC adapter from the electrical outlet.

20

2. Confirm that the scanning unit is at the front of the scanner.

First check to make sure that all documents have been
removed from the document glass. Then close the
document cover, and after you have plugged the power
cord plug into the scanner, plug the AC Adapter into the
electrical outlet. Check to see that the scanning unit has
correctly returned to the front of the scanner, then unplug
the AC adapter from the electrical outlet. Lastly, unplug
the power cord plug from the scanner.

3. Lock the scanning unit by

Scanning Unit

Confirm that the
scanning unit is in
this position

pushing the lock switch
toward the lock mark (

).

WARNING

Lock Switch

Locked Position

• Carrying or transporting the scanner without locking the scanning unit

may damage it. Be particularly careful to lock the scanning unit when
transporting the scanner in a vehicle.

21

Connecting to a Computer

Once you have determined the ideal placement, connect the scanner to the computer
as shown below.

WARNING

• Ensure that the computer’s power is off before attempting these procedures.

In addition, ensure that the scanner’s AC adapter is unplugged.

Connecting the Scanner to a Computer

The connectors at either end of the parallel cable are different. Check to
ensure you insert the correct one.

Parallel Cable (Supplied)

Scanner’s PC Port

22

Computer’s Parallel Port

Scanner’s PC Port

NOTE

Parallel Cable

Parallel Cable

• The parallel port will have a connector that is approximately 4 cm (1.5
inches) long and labeled Parallel or Printer. It is generally found on the
back panel of the computer.

• If a printer is already connected to the computer, detach the printer cable
from the parallel port.

23

Connecting a Printer to the Scanner

To add a printer to the configuration, connect the printer to the printer
port on the scanner.

Use the cable supplied
with the printer

Printer Port on the
Scanner

Printer Cable

PC Port on the Scanner

A parallel cable should
already be connecting the
computer to this port

24

WARNING

• Windows Printing System printers cannot be used in the configuration

above.

• For correct operation, some Epson inkjet models require further adjust-

ments to software settings after the preceding steps. Refer to the notice
titled What to Do if a Printer is Not Operating Correctly (p. 71).

• Since data is sent through the scanner to the printer, ensure that the scanner

power is on before attempting to print even when not using the scanner.

• Devices other than printers cannot be attached to the scanner’s printer port.

25

Connecting the Power Cord (Turning on the Power)

The scanner is powered by the AC adapter supplied in the package.

1. Connect the power cord plug to the power terminal on the scanner.

2. Plug the AC adapter into an electrical outlet.

Power Terminal

AC Adapter

Power Cord

Power Terminal

WARNING

• Do not use an AC adapter other than the one supplied with the scanner.

Other adapters may damage the equipment.

• There is no power switch on this scanner. The power is activated as soon as

the AC adapter is plugged into a power source. The unit can be left on
standby with the AC adapter plugged in under normal operating conditions.

•To power down the scanner, first turn off the computer and other

peripheral devices before unplugging the scanner’s AC adapter from the
electrical outlet.

26

Chapter 2

The Software CD-ROM

How to Use the Software CD-ROM .............................................. 28

Installing the Software ................................................................. 32

Viewing Electronic Manuals ......................................................... 36

Displaying the CD-ROM Contents ................................................ 46

Troubleshooting ............................................................................ 49

27

How to Use the Software CD-ROM

The CD-ROM included in the scanner package contains software and electronic manuals
that will maximize your use of the scanner. This section explains how to use the CD-ROM.

Running the CD-ROM Menu Program

The CD-ROM menu program will automatically display when you place the
disk in the CD-ROM drive.

1. Language select window will display.

Select your language.

2. The menu window is shown below.

28

If the CD-ROM Menu Fails to Appear

1. Click the [My Computer] icon on the Windows desktop.

2. Double-click the CD-ROM icon titled [Canoscan (D:)] that appears in

the My Computer window.

Although an “(D:)” appears after the CD-ROM title in this example,
indicating the name of the drive, it may be labeled with a different
letter on your system. This letter may be ignored for the purposes of this
procedure.

3. Language select window will display.

Select your language.

29

4. CanoScan Setup Utility window will display.

About the Menu Window

The following items can be selected from the menu window.

Install/Uninstall Software

Installs the software onto your computer’s hard drive that is required for
scanning. Can also be used to uninstall the software.

View the Electronic Manuals

Presents electronic manuals for the software contained on the disk.

Display the CD-ROM Contents

Displays the list of folders and files contained on the disk.

30

Troubleshooting

Presents troubleshooting tips when scanning isn’t proceeding as expected
or when you encounter a problem operating the scanner.

Exit

Closes the CD-ROM menu program.

Each of these items is described on the following pages.

31

Installing the Software

There are four software programs contained on the CD-ROM. Install them with the
procedures described on the following page.

Software Titles

CanoCraft CS-P 3.7 (Approximately 9 MB)

A specialized program required for scanning images with CanoScan
FB330P/FB630P scanners. Ensure that you install this program. (CanoCraft
CS-P 3.7 is hereafter referred to as CanoCraft CS-P.)

CanoCraft CS-P Copy

Installed automatically with CanoCraft CS-P. A program that allows your
computer, scanner and printer easily make a color copy.

ScanGear Toolbox CS 2.1 (Approximately 2 MB)

A program that can scan and load images directly into application pro­grams, copy images and perform other semi-automated tasks. (ScanGear
Toolbox CS 2.1 is hereafter referred to as ScanGear Toolbox.)

Ulead Photo Express 2.0 SE (Approximately 105 MB)

A graphics program that works with CanoCraft CS-P to scan and load
images, which can then be edited or retouched. The scanning functions
are only available if CanoCraft CS-P is installed.

32

Caere OmniPage Limited Edition (Approximately 18 MB)

An optical character recognition (OCR) program that works with
CanoCraft CS-P to scan and load documents, which can then be converted
into text data for editing. The scanning functions are only available if
CanoCraft CS-P is installed.

Adobe Acrobat Reader (Approximately 10 MB)

The reader program for the on-screen software manuals contained on the
CD-ROM.

WARNING

NOTE

.

WARNING

• Installation of the above programs requires approximately 144 megabytes

on your hard disk.

• Please refer to the Troubleshooting section of this guide if you experience

difficulty in installing the software (p. 61).

• Software descriptions are contained in the Guide to the Software section
of the Getting Started guide, starting on page 23.

Installing the Software

• Do not remove the CD-ROM from its drive or power the scanner down

during installation of the software unless prompted by an on-screen
message of CanoScan Setup Utility.

33

1. Confirm that the scanner is properly connected and powered up.

Place the CD-ROM in the computer drive.

Select your language from the language select window.

2. Click the [Install/Uninstall Software] button from the CD-ROM menu

that automatically appears.

The following dialog will display.

Install/Uninstall Software

3. Click the [Start Installation] button on the bottom right of the window.

34

4. Follow the instructions in the window to proceed with installation.

We recommend installing all the programs under normal circumstances.
Experienced computer users may wish to selectively install the programs.
However, the CanoCraft CS-P must be installed to operate the scanner.
Once installation of all the software is complete, follow the on-screen
instructions of CanoScan Setup Utility to restart your computer.

5. Remove the CD-ROM.

35

Viewing Electronic Manuals

You can view electronic manuals contained on the software CD-ROM.

What is an Electronic Manual?

On-screen manuals are provided in a digital format for viewing on your
computer monitor. They offer a variety of features not possible with
printed manuals, such as the ability to jump to different topics with a single
mouse click on a hyperlink or item in the table of contents or index. The
manuals also support keyword search functions. You can, of course, also
print them out on your printer.

List of Electronic Manuals

The CD-ROM contains five electronic manuals.

Product Guide (this guide)
CanoCraft CS-P 3.7

Refer to this manual for detailed instructions on how to use the
CanoCraft CS-P and CanoCraft CS-P Copy programs.

ScanGear Toolbox CS 2.1

Refer to this manual for detailed instructions on how to use ScanGear
Toolbox CS.

36

Ulead Photo Express 2.0 SE

Refer to this manual for detailed instructions on how to use the Ulead
Photo Express 2.0 SE graphics program.

Caere OmniPage Limited Edition

Refer to this manual for detailed instructions on how to use the Caere
OmniPage Limited Edition optical character recognition program.

Software for Viewing Electronic Manuals

Adobe Acrobat Reader program is supplied for viewing the manuals. The
Adobe Acrobat Reader should already have been installed on your computer
in order to read the electronic manuals. In case it is not installed, see page

33 for installation instructions.

NOTE

• Descriptions of CanoCraft CS-P, CanoCraft CS-P Copy, Ulead Photo Express

2.0 SE and Caere OmniPage Limited Edition are included in the Getting
Started guide, pages 23-30.

37

Viewing Electronic Manuals

1. Click [View the Electronic Manuals] in the CD-ROM menu.

The following window will display.

View the Electronic Manuals

2. Select the manual you wish to view.

Adobe Acrobat Reader will automatically display the selected manual.

3. Click [Return to

Click the of the Adobe Acrobat Reader Window.
The main menu will display.

the previous

menu] when you have finished viewing.

38

How to Operate Electronic Manuals

This section briefly explains how to use the major functions of Adobe
Acrobat Reader to view the electronic manuals.

Changing Pages

Page ahead or back with the buttons below.

Previous

Next

Manual Contents

39

Bookmark Display

The bookmark display shows an overview area in which each topic and
subtopic is bookmarked. Click on a bookmark to jump directly to that topic.

Select bookmark display
with this button

Click the icon of
the topic you
wish to view

40

Zoom In/Out

Zoom in or out on part of a page.

Hold the [Ctrl] and
click the zoom tool on
the page to zoom out

Click this icon to select the zoom
tool, then click on the area you wish
to magnify

41

Click a Page Reference to Jump to a Topic

Clicking on a page reference (hyperlink) takes you directly to that topic.

Clicking on a page reference takes you directly to that topic

42

Clicking on an item in the table of contents or index also takes you directly
to that topic.

Clicking on a table of contents
or index item takes you directly
to that topic

43

Jump to a Topic with a Keyword Search

Entering a keyword into the Find dialog takes you to the associated topic.

Click the [Tools] menu and select
[Find] to initiate a search

Enter a keyword
and click the [Find]
button

44

Exit Adobe Acrobat Reader

Click the close box to exit
Adobe Acrobat Reader

NOTE

• Some manuals may not contain bookmark references, or may not jump to
the selected topic when a page reference or item in the table of contents
and index is clicked.

• For more information on Adobe Acrobat Reader, please refer to the
[Reader Online Guide] in its [Help] menu.

45

Displaying the CD-ROM Contents

You can view a list of the folders and files contained on the CD-ROM.

1. Click [Display the CD-ROM Contents] in the CD-ROM menu.

The following window will display.

Display the CD-ROM Contents

2. Click the icon of a folder to view its contents.

The contents of selected folder will display.
To close the window, click its close box

3. When you have finished viewing folder contents, click [Return to the

previous menu].

The main menu will display.

on the upper right.

46

The major files on the CD-ROM are shown below for experienced and
expert users. The folders and files are arranged hierarchically from left to
right. “F” denotes a folder.

Readme Lists the latest information on the

CD-ROM contents
Setup Starts the CanoScan Setup Utility
Bin (F) Contains a file required for the

CanoScan Setup Utility
Acroread (F) English (F) Ar32e301 Installs Adobe Acrobat Reader
Ople (F) Disk1 (F) Setup
Photoex (F) Setup Installs Ulead Photo Express 2.0 SE
Manual (F) English (F) Product Product Guide electronic manual

Canocrft CanoCraft CS-P electronic manual
Ople Caere OmniPage Limited Edition

Pe2
Toolbox

Installs Caere OmniPage Limited Edition

electronic manual

Ulead Photo Express 2.0 SE electronic manual

ScanGear Toolbox CS electronic manual

47

CanoCrft (F) English (F) Disk1 (F) Readme

Setup Installs CanoCraft CS-P

Toolbox (F) English (F) Disk1 (F) Readme

Setup Installs ScanGear Toolbox CS

48

Troubleshooting

The troubleshooting facility is intended to assist you when you think there
is a malfunction or you are having problems performing a task.

1. Click [Troubleshooting] in the CD-ROM menu.

The following window will display.

Troubleshooting

2. Follow the instructions on the screen to proceed through the trouble­shooting section.

3. Click [Return to

The main menu will display.

the previous

menu] when you have finished viewing.

49

Exiting the CD-ROM Menu Program

1. Return to the menu window.

2. Click the [Exit] button.

The menu window will close.

3. Remove the CD-ROM from the drive.

Handle the disk with care and store it in a safe place.

50

Chapter 3

How to Use the Scanner

Positioning Documents ................................................................. 52

About CanoCraft CS-P................................................................... 54

51

Positioning Documents

Position documents for scanning on the document glass, using the alignment mark as a
guide.

1. Lift the document cover.

2. Place the document face down on the document glass with its top
edge at the front of the scanner (the edge farthest away from the
document cover hinge). Align the edges of the document with the
alignment mark.

Bottom Edge
of Document

Top Edge of
Document

Alignment Mark

3. Close the document cover, being careful not to move the document
from alignment.

52

WARNING

• The maximum allowable size for scanning is 216 x 297 mm (85 x 116.9

inches), up to A4 size or letter size.

• This scanner is equipped with an ultra-sensitive scanning unit. Opening

the document cover during scanning or improperly closing it may not
produce proper results. When the document cover cannot be closed
because you are scanning thick documents, such as books, cover the
document glass with a dark cloth to prevent ambient light from affecting
the scan.

53

About CanoCraft CS-P

CanoCraft CS-P is the software program that works with the scanner to
load images into your computer. CanoCraft CS-P can be started two ways.

• As a stand-alone program

• As a TWAIN driver within a graphics program (see page 56 for expla­nation)

CanoCraft CS-P as a Stand-Alone Application

1. Ensure that the scanner is plugged.

See Connecting the Power Cord, page 26, for instructions on how to
power the scanner.

2. Click the [Start] button on the
Windows taskbar and select
[Programs], [Canon CanoCraft
CS-P 3.7] and [CanoCraft CS-P

3.7] in succession.

54

CanoCraft CS-P will start and display the following window. Use this win­dow to preview and scan images. For instructions for these procedures,
please see the electronic manual entitled CanoCraft CS-P User’s Guide.

55

CanoCraft CS-P as a TWAIN Driver

CanoCraft CS-P can be used as a TWAIN driver within a graphics program.
TWAIN is the acronym for a set of scanning standards. CanoCraft CS-P can
be started from within application programs that are TWAIN_32-compliant
to load images directly into the host program. For example, you can start
Ulead Photo Express 2.0 SE and use its buttons to open a TWAIN driver for
the scanner. A CanoCraft CS-P window will display.

1. Ensure that the scanner is plugged.

See Connecting the Power Cord, page 26, for instructions on how to
power the scanner.

2. Click the [Start] button on the
Windows taskbar and select
[Programs], [Ulead Photo
Express 2.0 SE] and [Ulead
Photo Express 2.0 SE] in
succession.

56

Ulead Photo Express 2.0 SE will start and its window will display.

3. Click the [File] menu and select [Acquire] and [Scanner] in succession.

57

4. Confirm that [CanoScan FB330P/FB630P] is selected in the [Select
data source:] list box and click the [Acquire] button.

The CanoCraft CS-P window will appear in the Ulead Photo Express 2.0
SE window. Use this window to scan a document.

58

NOTE

• If your system is set up for a digital camera or another scanner in addition

to this scanner, the name of that scanner may appear in the [Select data
source:] list box. In that case, click the arrow button on the list box and
select [CanoScan FB330P/FB630P].

• There is only one difference between the CanoCraft CS-P window when it

is used as a stand-alone application and when it is used as a TWAIN
driver: As a TWAIN driver, the save button becomes the scan button.

• When the scans are finished, the CanoCraft CS-P window can be closed

and the scanned images will be displayed in the Ulead Photo Express 2.0
SE window for editing or retouching. For further instructions on the use
of Ulead Photo Express 2.0 SE, please consult its electronic manual.

• Methods for starting CanoCraft CS-P from within other application pro-

grams may differ from those described above. Refer to the respective
manuals for instructions for other programs.

59

Appendices

Troubleshooting ............................................................................ 61

Precautions with Printers.............................................................. 71

Care and Maintenance ................................................................. 75

Major Specifications ...................................................................... 77

60

Troubleshooting

Please read the suggestions below when scanning isn’t proceeding as expected or
when you encounter a problem operating the scanner. If the remedies suggested
below do not solve your problem or your problem isn’t listed below, consult your
Canon vender or the nearest Canon Customer Support Help Desk (p. 81-82).

NOTE

• When you contact a Customer Support Help Desk, our technicians will

need to know about the computer connected to the scanner. Please take
time now to copy and fill in the System Information page 33 of the
Getting Started guide. Keep this information in a safe place for future
reference.

• For assistance with problems related to the installation and operation of

the software, please also refer to the Readme and Help files accompany­ing each program. These files contain important information that may
not be found in the manuals.

Problems with Software Installation

Installation is unsuccessful

Cause 1: Insufficient memory to run the installer program
Solution: Close other software programs that are running and reinstall

Cause 2: Insufficient free hard disk space
Solution: Delete or transfer unnecessary files from the hard disk and

reinstall. Refer to page 33 for the required free hard disk space

61

Nothing displays when the CD-ROM is placed in the drive

Cause : CD-ROM will not automatically run the menu program
Solution: Start the menu program manually (See p. 29)

Installation just doesn’t seem to be working

Solution: Manually install the software by clicking the [Start] button, selecting

[Run] and typing one of the command lines below into the box. If
your CD-ROM drive is labeled other than [D:], substitute the
appropriate letter, such as [E:] or [F:], in the lines below

To install CanoCraft CS-P: [D:\CANOCRFT\ENGLISH\DISK1\SETUP.EXE]
To install ScanGear Toolbox CS:
To install Ulead Photo Express 2.0 SE: [D:\PHOTOEX\SETUP.EXE]
To install Caere OmniPage Limited Edition:
To install

To read the electronic manuals on the CD-ROM, navigate to the
[D:\MANUAL] folder and open the PDF files in the respective
subfolders

Adobe Acrobat Reader:

Problems Starting Software Programs

[No Scanners detected. Please check if CanoScan FB330P/FB630P is
connected properly.] message displays

Cause 1: Scanner not detected because the AC adapter is not correctly

plugged into the electrical outlet

Solution: Plug the AC adapter securely into the electrical outlet (See p. 26)

[D:\TOOLBOX\ENGLISH\DISK1\SETUP.EXE]

[D:\OPLE\DISK1\SETUP.EXE]

[D:\ACROREAD\ENGLISH\AR32E301

.EXE

]

62

Cause 2: Scanner not detected because the power cord plug is not correctly

connected to the scanner

Solution: Reconnect the power cord to the scanner (See p. 26)
Cause 3: Scanner not detected because a parallel cable is not securely

fastened to the scanner or computer

Solution: Securely fasten the parallel cables (See p. 23)
Cause 4: DMA transmission through parallel port failed

Solution: Change the parallel port settings (See Getting Started)

CanoCraft CS-P will not start

Cause 1: Insufficient memory (RAM) available to run CanoCraft CS-P
Solution: Close other programs and run CanoCraft CS-P

Cause 2: CanoCraft CS-P Copy running
Solution: CanoCraft CS-P cannot run at the same time as CanoCraft CS-P

Copy. Close CanoCraft CS-P Copy (See CanoCraft CS-P User’s Guide)

Cause 3: CanoCraft CS-P already running within another application as a

TWAIN driver

Solution: Close the version of CanoCraft CS-P running within the other

application and restart (See CanoCraft CS-P User’s Guide)

CanoCraft CS-P Copy will not start

Cause: CanoCraft CS-P running
Solution: Close CanoCraft CS-P

63

Problems starting CanoCraft CS-P as a TWAIN driver from within
another application

Cause 1: Insufficient memory (RAM) available to start CanoCraft CS-P
Solution: Close other programs and start CanoCraft CS-P

Cause 2: CanoCraft CS-P already running as a stand-alone program
Solution: Close the version of CanoCraft CS-P that is already running

Cause 3: CanoCraft CS-P not installed
Solution: Install CanoCraft CS-P (See p. 33)

Cause 4: Application program is not TWAIN_32 compatible
Solution: Start CanoCraft CS-P from within a TWAIN_32-compatible

program

Cause 5: Printing in progress
Solution: CanoCraft CS-P cannot be started as a TWAIN driver while

printing is in progress. Start CanoCraft CS-P after printing
finishes

64

Problems with Scanning

Scanner will not scan

Cause 1: Scanner not powered up
Solution: Securely connect the AC adapter to the scanner and electrical

outlet (See p. 26)

Cause 2: Scanning unit locked
Solution: Unlock scanning unit by setting lock switch to unlocked posi-

tion (See p. 20)

Cause 3: Software incorrectly installed
Solution: Reinstall software (See p. 33)

Cause 4: CanoCraft CS-P not installed. Only Ulead Photo Express 2.0 SE

and/or Caere OmniPage Limited Edition installed

Solution: CanoCraft CS-P is required for scanning. Install it (See p. 33)
Cause 5: Printing in progress

Solution: Scanner cannot be used while printing. Initiate scan after

printing finishes

65

[Low disk space condition, the file may have been truncated.]

Cause: Scanned image cannot be saved because of insufficient disk space
Solution: Rescan after removing or transferring unnecessary files to another

disk or specify another disk as the save location

Scanning unit fails to return to ready position (front of scanner)

Cause: AC adapter out of contact with electrical outlet or scanner while

scanning unit in motion

Solution: Clear all documents and objects from the document glass, close the

document cover, unplug the AC adapter from the electrical outlet
and then plug it back in

Scan quality is poor

Cause 1: Document cover is open
Solution: Close the document cover

Cause 2: Original document floating on document glass
Solution: Gently press down on the document cover to prevent the document

from floating

Cause 3: Improperly closed or floating document cover
Solution: Hold document cover down with hand during scan

Cause 4: Dirty document glass or document cover
Solution: Clean document glass and document cover (See p. 75)

66

Cause 5: Incorrect scan settings
Solution: Rescan with adjusted settings (See the CanoCraft CS-P User’s Guide

electronic manual)

Cause 6: A power cord is too close to the scanner.
Solution: Move all power cords away from the top of the scanner and

surrounding area

Glossy color photo will not scan clearly

Cause: Optical interference created by the photo adhering to

document glass produces striped patterns

Solution 1: Gently press down on the document cover
Solution 2: Move the photo on the document glass to break the adhesion
Solution 3: Clean the document glass (See p. 75)

Stripes appear on scan of publication

Cause: Moiré effect from scan of publication at low resolution (print

screen lines highlighted by optical interference, producing
striped patterns). The appearance of this effect is dependent
upon particular combinations of screen line densities and
scanning resolutions

Solution: Rescan at different resolutions or turn on the Descreen mode

(See the CanoCraft CS-P User’s Guide electronic manual)

67

Whitened edges on image scanned from thick book

Cause: Scanner employs an ultra-sensitive scanning unit. Scanning unit

will sense even the smallest amount of light entering around
the edges of the book if the document cover cannot be
completely closed

Solution: Cover the book and document glass with a dark cloth to

prevent ambient light from affecting the scan

Slow scanning speed

Cause 1: Improper parallel port setting
Solution: Adjust parallel port setting (See Getting Started)

Cause 2: Computer can only interface with the scanner with the parallel

port setting set to the slowest mode (Nibble mode)

Solution: Faster speed not obtainable with current computer
Cause 3: Epson Printer Window in use for Epson printer

Solution: Close Epson Printer Window (See p. 73)

68

Problems with Printing

Printing fails or printing errors

Cause 1: Scanner and printer incorrectly connected or cable loose
Solution: Connect cable correctly (See p. 24)

Cause 2: Scanner not powered up
Solution: Since data is sent through the scanner to the printer, the

scanner power must be on to print. Connect the AC adapter to
the scanner and electrical outlet (See p. 26)

Cause 3: WPS (Windows Printing System) printer in use
Solution: WPS printers cannot be used when connected through the

scanner. To use both the printer and the scanner, alternately
connect the devices to the computer’s parallel port as required

Cause 4: Scanning in progress
Solution: Printer cannot be used while scanning. Initiate print after

scanning finishes

69

Other Questions

Is this scanner compatible with SCSI controllers?

Answer: No. This scanner can only interface through a parallel port

Can a Film Adapter Unit be used with this scanner?

Answer: No

Can an Automatic Document Feeder be used with this scanner?

Answer: No

Can other peripheral devices employing a parallel port connection be
connected to the scanner?

Answer: The only peripheral devices that can be connected to this

Can a externel parallel switch be used with the scanner?

Answer: No

Scanner cannot connect to a computer

Cause: Scanner connected to incompatible computer
Solution: Scanner is PC/AT compatible and not compatible with other

connection

scanner are printers employing parallel port connections

standards, such as Macintosh. Connect to a PC/AT compatible
computer

70

Precautions with Printers

The following precautions should be observed when using a printer in conjunction with the scanner.

The Scanner and the Printer Cannot Be Operated at the Same Time

The scanner and printer both use the same parallel port, making it
impossible to scan during printing or print during scanning. Attempting
to initiate a scan while printing will cause the [Printer Port is used by
another device.] message to display. Under certain conditions, initiation
of a scan command may succeed during a print job, but the printing
operation may cease and result in a printer error.

Using Windows Printing System (WPS) Printers

Windows Printing System compatible printers, such as Canon BJC-610W,
BJC-620W, LBP-460 and LBP-660 models, will not operate properly when
connected via the scanner. To use such printers, directly connect the printer
to the computer’s parallel port and alternate with the scanner as required.

What to Do if a Printer is Not Operating Correctly

The scanner uses the standard Windows parallel port driver for scanning
and printing operations. As a result, connecting printers that employ their

71

own parallel port drivers, such as Epson inkjet printers, to the scanner’s
printer port will cause the scanner or printer to malfunction. Such printers
must be handled as follows:

NOTE

• Contact the manufacturer to find out whether or not your printer uses

the standard Windows parallel port driver.

• Using Canon Printers

Use the following printer settings when connecting a LIPS4 printer to the
scanner’s printer port.

How to Adjust the Settings

1. Click the Windows [Start] menu and select [Settings] and [Printers].

2. Click the icon of the printer to select it. Click the [File] menu in the
window and select [Properties].

3. In the printer’s properties dialog, select the [Details] tab and click the
[Spool Settings] button.

4. Click the “Start printing after last page is spooled” option to make it
active and click the [OK] button.

5. Click the [OK] button in the properties dialog.

• Using Epson Printers

It is advisable to adjust the Spool Manager settings as follows to avoid
mis-operation of the scanner during printing. (This procedure is not
necessary on computers running Windows NT 4.0.)

72

How to Adjust the Spool Manager Settings

1. Click the [Start] button on the Windows taskbar and select [Programs],
[Epson] and [Spool Manager].

2. Double click the icon of the printer currently in use.

3. Click to place a checkmark beside the [Use Print Manager for this port]
option in the settings dialog.

NOTE

• Selecting the [Use Print Manager for this port] setting causes the

computer to spool all of the print data onto the hard drive before
sending it to the printer, resulting in a printing speed that is moderately
slower than if this setting is not selected.

Use of the Epson Printer Window software that accompanies Epson printers
may cause the scanner’s scan speed to drop dramatically, failure of the
scanner to be recognized by the computer and incorrect operation of
CanoCraft CS-P.
If you experience problems, please try to solve them by following the
procedures below to disable the Epson Printer Window.

How to Disable the Epson Printer Window

1. Click the [Start] button on the Windows taskbar and select [Programs]

and [Windows Explorer].

2. Use Windows Explorer to navigate to the [Windows], [Start Menu],

[Programs], and [StartUp] folders and delete the [Epson Printer Window]
icon.

73

NOTE

• Deleting the Epson Printer Window software will disable the capacity to

confirm ink levels and read error messages for the printer.

• How to Solve Problems with Other Printers That Are Operating

Incorrectly

Begin by turning off the printer’s bi-directional functions (in its status
monitor or control panel). Please refer to the instructions that accompanied
your printer for an explanation of this operation. If this does not solve the
problem, connect the printer directly to the computer’s parallel port and
alternate with the scanner as required.

74

Care and Maintenance

Clean off the dirt and dust that adheres to the exterior, document glass and document cover
of the scanner during the course of ordinary operation using the following procedures.

1. Power down the computer and peripheral devices.

2. Unplug the AC adapter from the electrical outlet.

3. Dampen a clean, soft cloth with water and wring the cloth well. Use the
well-wrung cloth to gently remove dirt and dust. Be particularly careful to
remove any traces of dirt or liquid from the document glass by wiping it
with a dry soft cloth.

• Do not dampen the connectors, ports or other metallic components on the
scanner’s back panel. Immediately remove any moisture that contacts these
components by wiping them with a dry cloth.

• Do not use a sodden cloth or apply a liquid directly to any portion of the
scanner. Any moisture that enters the interior, the underside of the document
glass or the sensors may degrade image quality and lead to malfunction

• Never use substances containing thinners or benzene on the equipment. Use
of these substances may deform, discolor or dissolve the casing.

4. Thoroughly remove any moisture or water vapor from the scanner with a
dry cloth.

• Moisture left on the document glass or cover may damage photographs and
ot

her documents as well as not produce proper image results.

s.

75

Outer Casing Document Cover

Document Glass

Thinner Benzene

Never use substances containing
thinners or benzene to clean the
equipment

76

Major Specifications

CanoScan FB330P CanoScan FB630P

Scanner Type Flatbed (stationary document type)
Scanning Element CIS (Contact Image Sensor)
Light Source Three-color RGB LEDs
Optical Resolution 300 x 600 dpi 600 x 1200 dpi
Selectable Resolution 25 to 2400 dpi
Scanning Bit Color 12 bits Input/ 8 bits output for each color (RGB)
Depth Grayscale 12 bits Input/ 8 bits output

Dithering 64 tones

Scanning Speed

Prescan Speed 15 sec.
Interface Parallel interface (IEEE 1284/ECP)
Maximum Document Size A4/Letter, 216 x 297 mm (8.5 x 11.7 inches)

*1

Color 17.1 msec./line

Grayscale 5.7 msec./line

B&W 5.7 msec./line

77

CanoScan FB330P CanoScan FB630P

Power Requirements AC Adapter (100/120/230/240 V)
Power Consumption

9 watts maximum, standby 5 watts (using supplied adapter)

*2

Dimensions (W x D x H) 256 x 372.5 x 39 mm (10.1 x 14.7 x 2.5 inches)
Weight Approximately 1.5 kg (3.3 pounds)
Operating Range Temperature 5ºC to 35ºC (41ºF to 95ºF)

Humidity

*1 Transfer time to computer is not included.
*2 Type of AC adapter depends on the area where the scanner is used.

Subject to change without notice

10%-90% (without condensation formation)

78

Index

A

AC Adapter 18, 26
Adobe Acrobat Reader 33, 37-45
Alignment Mark 17, 52

B

Bookmark Display 40

C

CanoCraft CS-P as a Stand-Alone Application

54

CanoCraft CS-P as a TWAIN Driver 56
CanoCraft CS-P Copy 32
Canon Printers 72
Care and Maintenance 75
CD-ROM 28-31, 46-48
CD-ROM Menu Program 28-31
Changing Pages 39
Cleaning 75-76
Components Guide 17
Connecting a Printer 24
Connecting to a Computer 22
Connections 22, 24, 26
Connector 22, 23
Copyright 7, 9

D

Display CD-ROM Contents 46-48

Document Cover 17, 52, 75, 76
Document Glass 17, 52, 75, 76
Document Size 53, 77

E

Electronic Manuals 30, 36
Epson Inkjet 25
Exiting the CD-ROM Menu Program 50

H

Handling Precautions 12-13

I

Install/Uninstall Software 30, 32-35
Install/Uninstall Software Button 34
Installing the Software 32-35
Insufficient Free Hard Disk Space 61
Insufficient Memory 61
Intellectual Property 9

L

Language Selection 28
Language Select Window 28
Legal Restrictions 9
List of Electronic Manuals 36
Locations 10, 14-16
Locations to Avoid 15-16
Lock Switch 17, 20

79

M

Menu Window 28, 30

N

No Scanners Detected Message 62

O

OmniPage Limited Edition 33
Optical Character Recognition 33

P

Parallel Cable 22, 23
Parallel Port Drivers 71-74
PC Port 18, 22-24
Placement 19
Positioning Documents 52-53
Power Cord 18, 26
Power Supply 11, 26
Power Switch 26
Power Terminal 18, 26
Powering Down the Scanner 26
Precautions with Printers 71
Printer Cable 24
Printer Connections 24
Printer Port 18, 24
Printer Settings 71-74

S

Safety Precautions 10
Save Button 59
Scan Button 59
Scanning Unit 17, 21, 53

Scanning Unit Lock 17, 20
Setup 14
Software Requirements 32-33
Space Around the Scanner 14
Specifications 77
Standby Operation 8, 26
Start Button 54

T

Temperature 14
Text Data 33
Thick Documents 53
Transport 18, 20, 21
Troubleshooting 61
TWAIN Driver 54, 56-59
TWAIN_32-Compliant 56

U

Unlocking the Scanner 20
Unsuccessful Installation 61

V

Viewing Electronic Manuals 30, 36

W

Windows 95 Parallel Port Driver 71
Windows Printing System (WPS) Printers

25, 69, 71

Z

Zooming In/Out in Electronic Manuals 41

80

Customer Support Help Desk

CANON (UK) LTD.

Woodhatch, Reigate
Surrey RH2 8BF, United Kingdom

For technical support, please contact Canon Helpdesk.

Helpdesk:

P.O. Box 431, Wallington, Surrey SM6 0XU
TEL: [phone]
FAX: [phone]
For sales enquiries: [phone]

CANON FRANCE S.A.

17, quai du Président Paul-Doumer
92414 Courbevoie Cedex, France

Tél. [phone] Fax. [phone]

Hotline:

Tél. [phone]

CANON DEUTSCHLAND GmbH

Europark Fichtenhain A10, 47807 Krefeld, Postfach 528,
47705 Krefeld, Germany

TEL: [phone] FAX: [phone]

CANON- Hotline-Service

Customer Support: 02151/349-555
Info-Desk: 02151/349-566
Mailbox: 02151/349-577
Telefax: 02151/349-588

CANON ITALIA S.p.A

Palazzo L, Strada 6, 20089
Milanofiori-Rozzano (MI), Italy

TEL: [phone] FAX: [phone]

Pronto Canon 02/8249. 2000

http://www.canon.it

CANON OY AB

Kornetintie, 3, 00380 Helsinki, Finland

Tel: [phone]
Help Desk: 0600-0-22606
Fax: [phone]

CANON SVENSKA AB

S-127 88, Skärholmen, Sweden

BRUHN A.S.

Vasekær 12, DK-2730 Herlev, Denmark

Hotline: [phone]
http://www.canon.dk

CANON NORGE AS

Hallagerbakken 110, Boks 33, Holmia 1201 Oslo 12, Norway

Tlf: 2262 9321 FAX. [phone]

CANON BENELUX NEDERLAND B.V.

Neptunusstraat 1, 2132 JA Hoofddorp
The Netherlands

CANON BENELUX BELGIUM N.V./S.A.

Bessenveldstraat 7, 1831 Diegem, Belgium

CANON GmbH

Zetschegasse 11, 1232 Wien, Austria

81

CANON (SCHWEIZ) A.G.

Industriestrasse 12, CH-8305 Dietlikon
Switzerland

Tel: [phone] Fax: [phone]
Hotline: [phone]

CANON ESPAÑA S.A.

C/Joaquin Costa No 41, 28002
Madrid, Spain

Teléfono de attención al cliente:
901-301301
Tel.: [phone] Fax.: [phone]

CANON AUSTRALIA PTY. LTD.

1 Thomas Holt Drive, North Ryde, Sydney N.S.W. 2113,
Australia

Info-Line: [phone]

CANON NEW ZEALAND LTD.

Fred Thomas Drive, Takapuna
P.O. Box 33-336 Auckland, New Zealand

Info-Line: 0900-522666

CANON HONG KONG CO., LTD.

10/F, Lippo Sun Plaza, 28 Canton Road
Tsimshatsui, Kowloon, Hong Kong

Tel: [phone] Fax: [phone]

CANON SINGAPORE PTE. LTD.

79 Anson Road #09-01/06
Singapore 079906

CANON MARKETING SERVICES PTE. LTD.

2, Alexandra Road, #04-01A
Delta House
Singapore 159919

Tel: [phone] Fax: [phone]

CANON MARKETING (MALAYSIA) SDN. BHD.

13A, Jalan 219, 46100 Petaling Jaya
Selangor Darul Ehsan
Malaysia

Tel: [phone]
Fax: [phone]

CANON MARKETING (THAILAND) CO. LTD.

2nd Floor, Indosuez House
152 Wireless Road, Bangkok 10330
Thailand

Tel: [phone] Fax: [phone]

CANON MARKETING (PHILIPPINES) INC.

Marvin Plaza Building,
2153 Don Chino Roces Ave,
Makati City

Tel: [phone] Fax: [phone]-9797

CANON CANADA INC.

6390 Dixie Road
Mississauga, Ontario, L5T 1P7
1-800 OK CANON (652-2666)
http://www.canon.ca

CANON LATIN AMERICA, INC.

6505 Blue Lagoon Drive Suite 325
Miami, Florida 33126, U.S.A.

CANON EUROPA N.V.

Bovenkerkerweg 59-61, P.O. Box 2262
1180 EG Amstelveen, The Netherlands

CANON INC.

30-2 Shimomaruko 3-chome, Ohta-ku
Tokyo 146-8501, Japan

I-OE-026AA © CANON INC. 1999 CREATED IN JAPAN

82