Canon FAX B180C, FAX B160 User Manual

FAX-B180C/B160

User’s Guide

FACSIMILES

ENGLISH

Table of Contents

INTRODUCTION

1. SETTING UP

2. PREPARING TO USE YOUR FAX

Using this guide.............................................................vii

Customer support .........................................................vii

Important safety instructions.....................................viii

Handling and maintenance......................................................viii

Location.....................................................................................ix

Power supply.............................................................................ix

Unpacking.................................................................... 1-2

Removing the shipping materials ...........................................1-3

Assembling the fax...................................................... 1-4

Attaching components............................................................1-4

Making connections.................................................... 1-5

Connecting the optional handset, telephone line and external

devices.................................................................................1-5

Connecting the AC power cord............................................... 1-7

Installing the BJ cartridge .......................................... 1-8

Guidelines............................................................................... 1-8

Installing the BJ cartridge in your fax...................................... 1-9

Loading paper............................................................ 1-11

Selecting the right kind of paper...........................................1-11

Paper guidelines...................................................................1-11

Loading paper in the multi-purpose tray...............................1-12

Setting the TEL LINE TYPE....................................... 1-13

Dialling through a switchboard (PBX)..................... 1-14

Registering the access type and the outside line access

number...............................................................................1-14

Testing the fax........................................................... 1-16

Main components of your fax..................................... 2-2

Fax controls the operation panel............................... 2-3

Guidelines for entering numbers, letters, and

symbols...................................................................... 2-5

Correcting mistakes................................................................2-7

Registering sender information................................. 2-8

Personalising your fax ............................................................ 2-8

Setting the date and time........................................................ 2-9

Registering your fax/telephone number and name............... 2-10

Registering one-touch speed dialling numbers

and names ............................................................... 2-12

Registering coded speed dialling numbers

and names ............................................................... 2-14

Registering group dialling numbers and names.... 2-15

Automatic dialling ..................................................... 2-18

Sending a document using one-touch speed dialling,

coded speed dialling or group dialling numbers ................... 2-18

Special dialling .......................................................... 2-19

Table of Contents

3. HANDLING DOCUMENTS

4. HANDLING PAPER

5. MAKING COPIES

6. SENDING DOCUMENTS

Preparing documents.................................................. 3-2

Types of documents you can scan.........................................3-2

Problem documents................................................................ 3-2

Loading documents .................................................... 3-3

Problems with multipage documents......................................3-4

Adding pages to the document...............................................3-4

Paper requirements..................................................... 4-2

Printable area......................................................................... 4-2

Loading paper......................................................................... 4-2

Copying documents.................................................... 5-2

Preparing to send a document................................... 6-2

Adjusting the quality of your documents.................................6-2

Sending methods.................................................................... 6-3

Dialling methods.....................................................................6-4

Sending documents.................................................... 6-5

Memory sending.................................................................... 6-5

Manual sending...................................................................... 6-6

Messages displayed during sending ......................................6-7

Cancelling sending...................................................... 6-8

Redialling when the line is busy................................ 6-9

Manual redialling ....................................................................6-9

Automatic redialling................................................................ 6-9

Sequential broadcasting........................................... 6-12

Sending a document to more than one location...................6-12

Documents stored in memory.................................. 6-13

Printing a list of documents in memory................................. 6-13

Printing a document in memory............................................6-13

Deleting a document from memory ......................................6-14

Delayed sending........................................................ 6-15

Sending other documents while the fax is set

for delayed sending............................................................ 6-16

Cancelling delayed sending.................................................. 6-16

iii

Table of Contents

7. RECEIVING DOCUMENTS

8. SETTINGS AND ACTIVITY REPORTS

Different ways to receive a document....................... 7-2

Receiving documents automatically: FAX ONLY MODE........ 7-3

Receiving both documents and telephone calls automatically:

Fax/Tel mode...........................................................................7-3

Receiving documents manually: MANUAL MODE................. 7-7

Receiving documents with an answering machine:

ANS.MACHINE MODE ........................................................7-9

Other features............................................................ 7-10

Receiving documents while performing other tasks ............. 7-10

Receiving documents in memory when a problem occurs ... 7-10

Polling to receive documents................................................ 7-11

Cancelling receiving.................................................. 7-12

Receiving restriction................................................. 7-13

Selecting a menu......................................................... 8-2

Activity reports........................................................... 8-7

How to print a report...............................................................8-7

Activity report..........................................................................8-8

One-touch speed dialling list ..................................................8-9

Coded speed dialling list......................................................... 8-9

Group dialling list....................................................................8-9

User’s data list......................................................................8-10

Doc. memory list...................................................................8-10

TX (Transmission) report......................................................8-11

RX (Reception) report........................................................... 8-12

Multi TX/RX (Transaction) report..........................................8-12

Restricting use of the fax.......................................... 8-13

Locking the fax .....................................................................8-13

Changing the access password............................................ 8-14

Cancelling the restriction setting........................................... 8-15

Table of Contents

9. SOLUTIONS TO COMMON PROBLEMS

APPENDIX: OPTIONS

Specifications .........................................................................................................S-1

Index ......................................................................................................................... I-1

Clearing jams............................................................... 9-2

Jams in the Automatic Document Feeder (ADF)....................9-2

Jams in the multi-purpose tray ...............................................9-3

Periodic cleaning......................................................... 9-4

Cleaning the exterior of the fax............................................... 9-4

Cleaning the interior of the fax................................................ 9-4

Testing and cleaning the BJ cartridge print head ................... 9-7

Replacing the BJ cartridge .....................................................9-8

Troubleshooting........................................................ 9-11

Paper feeding problems .......................................................9-11

Faxing problems...................................................................9-12

Copying problems................................................................. 9-16

Telephone problems.............................................................9-16

Print quality problems...........................................................9-17

General problems.................................................................9-17

LCD messages........................................................... 9-18

In case of a power failure.......................................... 9-23

During a power failure ..........................................................9-23

Memory clear report .............................................................9-23

Optional handset.........................................................A-2

Package contents...................................................................A-2

Attaching the handset to your fax...........................................A-3

Maintaining your handset .......................................................A-4

This equipment (H12240/H12241) conforms with the essential requirements of EC Directive 1999/5/EC. We declare that this product conforms with the EMC requirements of EC Directive 1999/ 5/EC at nominal mains input 230V, 50Hz although the rated input of the product is 200V-240V, 50/60Hz. If you move to another EU country and are experiencing trouble please call the Canon Help Desk.

(For Europe Only)

Copyright © 2002 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.

Trademarks

Canon and BJ are registered trademarks. UHQ is a trademark of Canon Inc. All other product and brand names are registered trademarks, trademarks or service marks of their

respective owners.

As an ENERGY STARH Partner, Canon has determined that these products meet the ENERGY STARH guidelines for energy efficiency

Using this guide

This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide.

Cautions tell you how to avoid actions that could injure you or damage your fax. In order to use your fax safely, always observe these cautions.

Notes provide advice on using your fax more effectively, describe operating restrictions, and tell you how to avoid minor difficulties. Reading these is recommended to make the most of your fax and its functions.

(see p. xx) Indicates a page number that you can refer to for more information on the

default A setting that remains in effect unless you change it. document The original sheet(s) of paper you send or receive with your fax. menu A list of settings from which you select an item to set up or change.

u and d buttons Used to select an item in a menu. Press d to select the next item, and press

transaction number When you send or receive a document, your fax automatically assigns the

TX/RX NO. TX/RX NO. is the abbreviation used for “transaction number.” TX TX Denotes Transmission. RX Denotes Reception.

TRANSMITTING OK

In addition, this guide uses brackets to identify the buttons you press when performing different functions: [Stop]

This guide contains information for two Canon models. Please note that the illustrations of the fax in this guide may differ from your model. Instructions for specific models are labelled with the fax names.

topic of the previous sentence or paragraph.

A menu has a title which appears on the LCD

u to select the previous item.

document a unique transaction number. A transaction number is a fourdigit number that will help you keep track of documents you send and receive.

LCD display. The contents of the LCD display may vary depending on the current settings.

Customer support

Your fax is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the fax’s operation, try to solve it by using the information in Chapter 9. If you cannot solve the problem or if you think your fax needs servicing, contact your local authorised Canon dealer or the Canon Help Desk.

vii

Important safety instructions

Read these safety instructions thoroughly before using your fax.

Except as specifically described in this guide, do not attempt to service the fax yourself. Never attempt to disassemble the fax: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or the Canon Help Desk.

Handling and maintenance

• Follow all warnings and instructions marked on the fax.

• Do not subject the fax to strong physical shock or vibration.

• Always unplug the fax before moving or cleaning it.

• To avoid paper jams, never unplug the power cord, open the printer cover, or remove paper from the multi-

purpose tray while printing.

• When transporting the fax, be sure to remove the BJ cartridge.

• Always lift the fax as shown below. Never lift it by any of its attachments.

• Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous

voltage points or short out parts. This could result in fire or electric shock.

• Do not allow small objects (such as pins, paper clips, or staples) to fall into the fax. If something does fall

into the fax, unplug it immediately and contact your local authorised Canon dealer or the Canon Help Desk.

• To avoid spillage in or around the fax, do not eat or drink near it. If you spill liquid or if any substance

falls into the fax, unplug the fax immediately and contact your local authorised Canon dealer or the Canon Help Desk.

• Keep the fax clean. Dust accumulation can prevent the fax from operating properly.

• Unplug the fax from the wall outlet and refer service to qualified personnel under the following

conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the fax. – If the fax has been exposed to rain or water. – If the fax does not operate normally when you have followed the instructions in this guide. Adjust only

those controls that are covered by the instructions in this guide. Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to

normal operation. – If the fax has been dropped or the cabinet has been damaged. – If the fax exhibits a distinct change in performance, indicating a need for servicing.

viii

Location

• Place the fax on a flat, stable, vibration-free surface that is strong enough to support its weight (approx.

5.1 kg).

• Place the fax in a cool, dry, clean, well ventilated place. – Make sure the area is free from dust. – Make sure the location is not affected by extreme temperature changes, and always stays between 10°

and 32.5°C.

– Make sure the area’s relative humidity is always between 20% and 85%.

• Keep the fax away from direct sunlight as this can damage it. If you have to place it near a window, install heavy curtains or blinds.

• Do not use the fax near water. Make sure that no wet or humid objects come into contact with the fax.

• Do not use or store the fax outdoors.

• Do not install the fax near devices that contain magnets or generate magnetic fields, such as speakers.

• If possible, place the fax near an existing telephone outlet to avoid the expense of installing a new one.

• Place the fax near a standard 200-240 V AC power outlet.

• To ensure reliable operation of the fax and to protect it from overheating (which can cause it to operate abnormally and create a fire risk), do not block the exhaust vent and never block or cover any openings on the fax by placing it on a bed, sofa, rug, or other similar surface. Do not place the fax in a cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is provided. Install the fax approximately 10 cm away from walls and other equipment. For the dimensions of the fax, see p. S-1.

• Do not place the fax on the edge of a desk so as to prevent received documents from falling onto the floor.

• Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odours, noises) around the fax, unplug it immediately. Contact your local authorised Canon dealer or the Canon Help Desk.

• Do not allow anything to rest on the power cord, and do not place the fax where the cord will be walked on. Make sure the cord is not knotted or kinked.

Power supply

• During electrical storms, disconnect the power cord from the power outlet. (Please note that any documents stored in the fax’s memory will be deleted when you unplug the fax.)

• Whenever you unplug the fax, wait at least five seconds before you plug it in again.

• If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the fax and wipe the plug with a clean, dry cloth.

This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

SETTING UP

Unpacking.................................................................... 1-2

Removing the shipping materials ...........................................1-3

Assembling the fax...................................................... 1-4

Attaching components............................................................1-4

Making connections.................................................... 1-5

Connecting the optional handset, telephone line and

external devices................................................................... 1-5