CANON DR-2010C User Manual
Contents
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Cover
Introduction
Contents
Chapter 1 Before Using the Scanner
Chapter 2 Setup
User Manual
Chapter 3 Basic Operation
Chapter 4 CaptureOnTouch Settings
Chapter 5 Other Scanning Methods
Chapter 6 Scanner Driver Settings
Chapter 7 Maintenance
Chapter 8 Troubleshooting
Chapter 9 Appendix
♦ Please read this manual before operating
INDEX
this scanner.
♦ After you finish reading this manual, store
it in a safe place for future reference.
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International ENERGY STAR® Office Equipment Program
As an ENERGY STAR
determined that this machine meets the ENERGY STAR
guidelines for energy efficiency.
The International ENERGY STAR
international program that promotes energy saving through the use
of computers and other office equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office equipment,
such as computers, monitors, printers, fax, machine, copiers, and scanners. The
standards and logos are uniform among participating nations.
Trademarks
y Canon and the Canon logo are registered trademarks of Canon Inc. in the United
States and may also be trademarks or registered trademarks in other countries.
y Microsoft and Windows are registered trademarks of Microsoft Corporation in
the United States and other countries.
y Macintosh and Mac OS are registered trademarks of Apple Inc. in the United
States and other countries.
y ISIS is a trademark of Captiva Software Corporation, in the United States.
y Intel and Pentium are registered trademarks of Intel Corporation.
y ENERGY STAR
y Adobe is the registered trademark of Adobe Systems Incorporated in the United
States and/or other countries.
y imageFORMULA is a trademark of CANON ELECTRONICS INC.
y Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2009 by CANON ELECTRONICS INC. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
CANON ELECTRONICS INC.
®
Partner, Canon Electronics Inc. has
®
Office Equipment Program is an
®
is a U.S. registered mark.
®
Program
Disclaimers
The information in this document is subject to change without notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HERE
IN, INCLUDING WITHOUT LIMITATION, THERE OF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE,
OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING
OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND
HANDLING OF RESULTING SCANNED IMAGE DATA.
IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS, YOU
THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES
AND VERIFYING THAT DATA IS INTACT.
THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS
WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED
BY THE WARRANTY.
Copyright © 2009 CANON ELECTRONICS INC. ALL RIGHTS RESERVED
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Introduction
Thank you for purchasing the Canon DR-2010C/DR-2510C/DR-2010M/DR-2510M
Document Scanner. Please read this manual thoroughly before using the scanner to
familiarize yourself with its capabilities, and to make the most of its many
functions. After reading this manual, store it in a safe place for future reference.
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
(See p. 12)
Indicates the number of a reference page that contains related information.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
NOTE
Indicates a clarification of an operation, or contains additional explanations
for a procedure. Reading these notes is highly recommended.
Contents
Introduction ............................................................................... 3
Symbols Used in This Manual................................................................. 3
Chapter 1 Before Using the Scanner ..................................................6
1. Important Safety Instructions...................................................................... 6
Installation Location................................................................................ 6
AC Adapter.............................................................................................. 7
Moving the Scanner................................................................................7
Handling.................................................................................................. 8
Disposal.................................................................................................. 9
When sending the scanner for repairs .................................................... 9
2. Features of the Scanner............................................................................... 9
3. Names and Functions of Parts................................................................... 11
Chapter 2 Setup ........................................................................ 12
1. Scanner System Requirements ................................................................. 12
2. Installing the Software............................................................................... 13
Setup Disc............................................................................................. 13
Software Installation (Windows)........................................................... 14
Software Installation (Mac OS X) .......................................................... 16
Connecting the Scanner to the Computer ............................................. 18
3. Turning the Power ON............................................................................... 19
Scanner Recognition............................................................................. 19
Chapter 3 Basic Operation............................................................ 21
1. Documents................................................................................................ 21
2. Preparing the Scanner ............................................................................... 23
Preparing the Document Feed Tray....................................................... 23
Preparing the Document Eject Tray....................................................... 23
Preparing the Document Stopper.......................................................... 23
3. Placing Documents.................................................................................... 24
Feeding in the Page Separation Mode ................................................... 24
Feeding in the Bypass Mode ................................................................. 26
Placing Cards........................................................................................ 26
Placing Folded Documents.................................................................... 27
4. Scanning Methods..................................................................................... 28
5. Practical Examples .................................................................................... 29
Before using Adobe Acrobat 9.0 ........................................................... 30
6. Clearing a Paper Jam................................................................................. 31
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7. Other Functions......................................................................................... 32
Setting the Long Document Mode ........................................................ 32
Chapter 4 CaptureOnTouch Settings ................................................ 35
1. What is CaptureOnTouch?......................................................................... 35
2. Starting CaptureOnTouch..........................................................................36
Quitting CaptureOnTouch...................................................................... 37
Restarting CaptureOnTouch ..................................................................37
3. Scanner Settings ....................................................................................... 37
Basic Scanner Settings ......................................................................... 38
4. Output Method Settings............................................................................. 39
5. Scan First .................................................................................................. 40
6. Select Scan Job......................................................................................... 42
Registering/Editing Jobs ....................................................................... 42
Selecting Scan Jobs.............................................................................. 44
7. Scanning with the Job Buttons.................................................................. 46
8. Environmental Settings.............................................................................. 46
[Basic settings] Tab.............................................................................. 47
[E-mail settings] Tab............................................................................. 47
Chapter 5 Other Scanning Methods ................................................. 49
1. Scanning with CapturePerfect 3.0 ............................................................. 49
2. Basic Scanning Procedure......................................................................... 50
3. Using the Scan Panel................................................................................. 55
4. Special Scanning....................................................................................... 56
Enhancing the Text of a Document ....................................................... 56
Scanning Documents That Include Both Color and Black-and-White
Pages.................................................................................................... 56
Scanning Different Sized Documents Together..................................... 57
Skipping Blank Pages............................................................................ 57
Scanning (Single-Sided) 11" X 17"/A3 Documents................................ 57
Deskewing Documents ......................................................................... 58
Moire Reduction ................................................................................... 58
Correcting the Text Orientation of Documents...................................... 58
Reducing Bleed Through for Thin Documents and Documents
with Dark Reverse Sides ....................................................................... 58
Deleting Borders and Ruled Lines of a Specified Color
(Red/Green/Blue).................................................................................. 58
Enhancing the Red color for Black-and-White Scanning....................... 58
Creating Smaller Files ........................................................................... 59
Saving the Text Data of Documents as Search Keywords ..................... 59
Specifying Security Settings for PDF Files (Windows only) .................. 59
Chapter 6 Scanner Driver Settings .................................................. 60
1. Before Using the Scanner .......................................................................... 60
2. Scan driver settings................................................................................... 62
Scan Mode Settings.............................................................................. 64
Auto Color Detection............................................................................. 66
Paper Size Settings............................................................................... 67
Scan Resolution Settings ......................................................................68
Scanning Side Settings......................................................................... 69
Correcting Image Skewing .................................................................... 71
Moire Reduction ................................................................................... 72
Adjusting the Scan Area........................................................................73
Brightness/Contrast Adjustment ........................................................... 75
Gamma Curve Settings ......................................................................... 77
Image Contour Adjustment ...................................................................78
Image Rotation ..................................................................................... 80
Correcting Text Orientation ................................................................... 81
Removing the Document Background/Preventing Bleed Through......... 82
Omitting a Specific Color ......................................................................83
Enhancing the Red Color....................................................................... 85
Rapid Recovery System ........................................................................86
Double Feed Detection .......................................................................... 88
Feeding Options....................................................................................89
Prescan................................................................................................. 91
Registering Scanning Conditions .......................................................... 93
Checking the Version ............................................................................ 94
Chapter 7 Maintenance ............................................................... 95
1. Regular Maintenance................................................................................. 95
Cleaning the Scanner............................................................................ 95
Cleaning the Inside of the Scanner........................................................ 95
Cleaning the Sensor Glass and the Rollers............................................ 96
2. Removing and Attaching the Rollers and Document Holding Guide.......... 98
Roller Replacement Cycle ..................................................................... 98
Resetting the Counter ........................................................................... 98
Removing/Attaching the Feeding Roller ..............................................101
Removing/Attaching the Retard Roller................................................ 103
Removing/Attaching the Document Holding Guide ............................. 105
Chapter 8 Troubleshooting ..........................................................106
1. Common Problems and Solutions........................................................... 106
2. Software Troubleshooting ....................................................................... 108
3. Q & A (Useful tips) .................................................................................. 108
4
4. Uninstalling the Software......................................................................... 110
Uninstalling on Windows.................................................................... 110
Uninstalling on Mac OS X ................................................................... 112
Chapter 9 Appendix .................................................................. 113
Specifications...................................................................................... 113
Replacement Parts.............................................................................. 114
External Dimensions........................................................................... 115
INDEX .................................................................................. 117
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1. Important Safety Instructions
Chapter 1 Before Using the Scanner
1. Important Safety Instructions ...................................................... 6
Installation Location............................................................................... 6
AC Adapter .............................................................................................7
Moving the Scanner ............................................................................... 7
Handling................................................................................................. 8
Disposal .................................................................................................9
When sending the scanner for repairs.................................................... 9
2. Features of the Scanner ............................................................ 9
3. Names and Functions of Parts .................................................... 11
To ensure the safe operation of this scanner, be sure to read the safety warnings
and precautions described below.
Installation Location
The performance of this scanner is affected by the environment in which it is
installed. Make sure that the location where the scanner is installed meets the
following environmental requirements.
• Provide adequate space around the scanner for operation, maintenance, and
ventilation.
4" (100mm)
4" (100mm)
4" (100mm)
• Provide adequate space in front of the scanner for documents output after
being scanned.
• Avoid installing the machine in direct sunlight. If this is unavoidable, use
curtains to shade the scanner.
• Avoid locations where a considerable amount of dust accumulates.
• Avoid warm or humid locations, such as in the vicinity of a water faucet, water
heater, or humidifier.
• Avoid locations where ammonia gas is emitted.
• Avoid locations near volatile or flammable materials, such as alcohol or paint
thinner.
• Avoid locations that are subject to vibration.
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• Avoid exposing the scanner to rapid changes in temperature. If the room in
which the scanner is installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This may result in a noticeable
degradation in scanning quality.
• The following conditions are recommended for optimal scanning quality:
- Room temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)
- Humidity: 20% to 80% RH
• Avoid installing the scanner near equipment that generates a magnetic field
(e.g. speakers, televisions, or radios.)
AC Adapter
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• Do not connect other electrical equipment to the same power outlet to which
the scanner is connected. Also, when using an extension cord, make sure that
the extension cord is rated for the current requirements of the scanner.
• Never disassemble or modify the AC adapter, as it is dangerous.
• The power cord may become damaged if it is often stepped on or if heavy
objects are placed on it. Continued use of a damaged power cord and AC
adapter can lead to an accident, such as a fire or electrical shock.
• Do not use the power cord while it is coiled.
• Do not pull directly on the power cord. When disconnecting the power cord,
grasp the plug and remove it from the outlet.
• Keep the area around the power cord clear of objects so that the power cord can
be disconnected easily in an emergency.
• Do not use an AC adapter other than the one provided with the scanner. Do not
use the AC adapter provided with the scanner with other products.
• If you have any questions regarding the power supply, contact your local
authorized Canon dealer or service representative for further information.
Moving the Scanner
• When moving the scanner, always hold it with both hands to avoid dropping it.
The scanner weighs approximately 5.3 lb (2.4 kg).
• Make sure to disconnect the interface cable and AC adapter before moving the
scanner. If the scanner is transported with these items connected, the plugs and
connectors may be damaged.
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Handling
WARNING
Note the following precautions whenever using the scanner. Failure to do so
may result in a fire or electric shock.
• Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly
flammable substance near the scanner.
• Do not cut, damage, or modify the power cord. Do not place heavy objects on
the power cord, and do not pull or excessively bend the power cord.
• Never connect the power cord when your hands are wet.
• Do not connect the scanner to a multi plug power strip.
• Do not knot or coil the power cord as this may result in a fire or electric shock.
When connecting the power cord, make sure that the power plug is securely
and completely inserted into the power outlet.
• Do not use a power cord or AC adapter other than the ones provided with this
scanner.
• Do not take the scanner apart or modify it.
• Never try to take the AC adapter apart or modify it in any way, as this is
dangerous.
• When cleaning the scanner, turn the power switch OFF and disconnect the
power cord from the power supply.
• Clean the scanner using a slightly dampened cloth which has been well wrung
out. Never use alcohol, benzene, paint thinner, or any other flammable
substances.
• If the scanner makes strange noises, or gives off smoke, heat, or strange odors,
or the scanner does not function or other abnormalities occur when you use the
machine, immediately turn the power switch OFF, and disconnect the power
plug from the power outlet. Then, contact your local authorized Canon dealer or
service representative for further information.
• Do not drop the scanner, or subject it to impact or strong shock. Should the
scanner ever become damaged, immediately turn the power switch OFF, and
disconnect the power plug from the power outlet. Then, contact your local
authorized Canon dealer or service representative to have the unit serviced.
• Before moving the scanner, be sure to turn the power switch OFF, and
disconnect the power plug from the power outlet
CAUTION
• Do not install the scanner on a surface that is unstable or tilted, or in an area
subject to excessive vibrations, as this may cause the scanner to fall,
resulting in personal injury or damage to the scanner.
• Never place small metal objects such as staples, paper clips, or jewelry on the
scanner. These items may fall into the scanner, and cause a fire or electric
shock. Should such objects ever fall inside the scanner, immediately turn the
power switch OFF, and disconnect the power plug from the power outlet. Then,
contact your local authorized Canon dealer or service representative to have the
unit serviced.
• Do not install the scanner in a humid or dusty location. Doing so might cause a
fire or electric shock.
• Do not place objects on top of the scanner. Such objects may tip or fall over,
resulting in personal injury.
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• When unplugging the power cord, grasp it firmly by its plug. Do not pull directly
on the power cord, as this may damage or expose the cord's internal wiring,
resulting in a fire or electric shock.
• Leave sufficient space around the power plug so that it can be unplugged easily.
If objects are placed around the power plug, you will be unable to unplug it in an
emergency.
• Do not allow water or flammable substances (alcohol, paint thinner, benzene,
etc.) to spill into the scanner, as this may result in a fire or electric shock.
• Turn OFF the power switch for safety when not using the scanner for a long
period of time, such as overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet for safety when the machine
will not be used for an extended period of time, such as during consecutive
holidays.
• Do not wear loose clothing or jewelry that may get caught in the scanner while
you are using it. This may result in personal injury. Be extra careful of neckties
and long hair. If anything becomes caught in the scanner, immediately
disconnect the power cord to stop the scanner.
• Be careful when loading paper into the scanner and when removing jammed
paper. It is possible to cut your hand on the edge of a sheet of paper.
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Disposal
• When disposing of this scanner, be sure to follow all local ordinances and laws
or consult with the retailer who sold you the scanner.
When sending the scanner for repairs
• When a request is made for repairs, the scanner needs to be sent to the
specified address. When sending the scanner, use the packing box in which it
came. Firmly secure the scanner with packaging material when you place it in
the packing box.
2. Features of the Scanner
The main features of the document scanner are described below.
Compact Size
The dimensions of the scanner are as follows: 11.7" (298 mm)(W) x 9.8" (245
mm)(H) x 19.5" (490 mm)(D) (with the feed tray and eject tray open).
(The size of the scanner with the feed tray and eject tray closed is 11.7" (298
mm)(W) x 6.3" (160 mm)(H) x 6.3" (160 mm)(D)).
Fast Document Feeding
The DR-2510C/DR-2510M can scan a maximum of 25 documents per minute,
and the DR-2010C/DR-2010M can scan a maximum of 20 documents per
minute in a range of sizes from business card to LTR/A4 size.
y Scanning conditions: Black and white/color, LTR/A4 portrait orientation
one-sided/two-sided, 200 dpi
High Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner enables
documents to be scanned with high image quality.
Eject Tray
The eject tray enables scanned documents to be stacked. Open the eject tray
when scanning documents that are not output smoothly. Scanned documents
can be output without opening the eject tray.
USB Link Switch
The power of the scanner can be linked to be automatically turned ON/OFF in
accordance with the power of the computer.
USB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.
Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.
Supports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on the
document type:
y Single-sided or double-sided scanning (with Skip Blank Page function)
y Continuous or single sheet feed
Card Scan
You can scan business or ID cards.
Paper Size Detection
The scanner automatically detects the size of a scanned document and
eliminates any unnecessary space around the edges of the image when storing
the image, even when storing a document of irregular size.
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Auto Color Detection
The scanner detects whether the scanned document is in color or black and
white, and saves the image accordingly.
Folio Scan
You can scan folded documents. The scanner will scan both sides and combine
the scanned images into a single image.
Deskew
The scanner straightens scanned images when it detects that the document was
placed askew.
Ultrasonic Double Feed Detection (for the DR-2510C/DR-2510M only)
Ultrasonic waves are used to detect pages that are fed at the same time as well
as the space between pages. Scanning stops if a double feed is detected.
Text Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement Mode (only for
Windows), for enhancing the text of documents with dark or uneven
backgrounds, and the Advanced Text Enhancement II mode, for enhancing the
text when both the text and background are light.
These modes may not work, depending on the type of document.
Color Drop-out
The scanner is equipped with a Color Drop-out function that enables you to
specify a color for the scanner to omit from the scanned image. Both sides are
scanned, but saving the image is skipped for scan images judged to be from a
blank page.
Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that enables you to
scan a document without storing images of blank pages, regardless of whether
each page of the document is two-sided or one-sided.
Prescan Function
The scanner is equipped with a Prescan function that allows you to adjust the
contrast and brightness of a prescanned image and then send the adjusted
image to the application software, without needing to scan the document again.
Job Function
The scanner includes three job buttons for automatically scanning and
performing operations (up to ten operations, such as saving, printing, or
mailing, can be registered) on the scanned image.
Scan First
Pressing Job Button starts CaptureOnTouch. You can then perform a scan
simply by following the on-screen guidance.
Auto Start
The scanner is equipped with an auto start function, which enables scanning to
be automatically started when a document placed in the feeder is detected.
Sleep Mode
The scanner is designed to save energy by entering the sleep mode when it is
not scanning documents.
NOTE
Some functions may not be available depending on the software you are using.
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3. Names and Functions of Parts
This section describes the name and function of each part. Make sure to read
this section and familiarize yourself with the parts of the scanner before using
the scanner.
Front View/Right-Side View
Job Buttons
These buttons can perform
Document Feed Tray
Open to place documents.
(See p.23)
Document Eject Area
Scanned documents are output
here.
Front View (With the Document Feed Tray and Eject Tray Open)
Front Unit
Open when clearing paper jams
and cleaning the scanner.
(See p.31 and p.101)
user-specified functions
assigned with the Capture
OnTouch.
(See p.36)
Power Indicator
This indicator lights green
when the scanner is turned
ON.
Document Feeder
Place the document
to scan here.
Back View
Power Switch
This switch is used to turn the
scanner ON and OFF. If you
set the switch to [AUTO], the
scanner is linked to be
automatically turned ON/OFF
in accordance with the power
of the computer.
Power Connector
Connect the supplied
AC adapter to this
connector.
Feed Selection Lever
USB Connector
Connect a USB cable that supports
Hi-Speed USB 2.0 to this
connector.
Theft Prevention Hole (Kensington)
Attach a key chain, etc. here to
prevent the scanner from being
stolen.
Feed Selection Lever
Use this lever to change the way
documents are fed. Push it up to feed
documents one at a time (page separation
mode) (See p.24). Push it down to feed
documents that are fastened together, such
as invoices, without separating them
(bypass mode) (See p.26).
OPEN button
Use to open the front
unit.
11
Extension Tray
Pull this tray out if the
document hangs over the edge
of the document eject tray.
Document Guides
Adjust these guides to fit the
width of the document.
(See p.24)
Document Eject Tray
Open this tray when you want to stack
output documents.
Paper Eject Stopper
Paper Eject Stopper
Use the paper eject stopper
that corresponds to the
length of the documents
you want to scan.
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1. Scanner System Requirements
Chapter 2 Setup
1. Scanner System Requirements................................................... 12
2. Installing the Software ............................................................. 13
Setup Disc............................................................................................ 13
Software Installation (Windows) .......................................................... 14
Software Installation (Mac OS X) ......................................................... 16
Connecting the Scanner to the Computer............................................. 18
3. Turning the Power ON .............................................................. 19
Scanner Recognition ............................................................................ 19
To use the scanner, your computer must satisfy the following system
requirements.
System requirements for Windows
• One of the following operating systems:
y Microsoft Windows 2000 Professional Service Pack 4 or later
y Microsoft Windows XP Service Pack 3 or later
y Microsoft Windows XP x64 Edition Service Pack 2 or later
y Microsoft Windows Vista Service Pack 1 or later
y Microsoft Windows Vista x64 Edition
• A computer that meets the following specifications:
y CPU: Pentium 4 (3.2 GHz or faster)
y Memory: 1 GB or more
y Hard disk: 1 GB or more available space
y CD-ROM drive
y Hi-Speed USB 2.0
y Monitor: Resolution of 1024 × 768 (XGA) or better recommended.
• An ISIS-compatible application or a TWAIN-compatible application that is
compatible with the above operating systems.
System requirements for Mac OS X
• Operating system
Mac OS X 10.3.9 – 10.5.6
• Supported Macintosh models
y CPU:Core 2 Duo 2.4GHz or higher
y Memory: 1GB or higher
12
IMPORTANT
• If you do not know the requirements for your computer system, contact the
store where you purchased the computer or the manufacturer of the
computer for more information.
• If you use the scanner with Windows, use the latest USB 2.0 driver made
available by Microsoft. For details, consult your local authorized Canon
dealer.
• Use the USB interface provided as standard with your computer. However,
normal operation is not guaranteed with all USB interfaces, even if present
as standard equipment on the computer. For details, consult your local
authorized Canon dealer.
• Scanning speeds are lower if your computer's standard USB interface is USB
Full-Speed (equal to USB 1.1.)
• The USB cable you are using should be the one originally included with the
scanner.
• If the CPU, memory, interface card, and other specifications do not satisfy
the installation requirements, the scanning speed may be greatly reduced
and transmission may take a long time.
• Even if the computer satisfies the recommended specifications, the scanning
speed may vary, depending on the specified scan settings.
• The scanner drivers provided with the scanner do not necessarily operate on
all ISIS (only for Windows) or TWAIN-compatible applications. For details,
contact your application software retailer.
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2. Installing the Software
This section describes how to install the required software.
Setup Disc
The following software is included on the Setup disc provided with the scanner.
• CaptureOnTouch
This is a dedicated scanning utility for this product.
• Scanner Driver
The scanner driver for using the scanner with ISIS-compatible (Windows only)
and TWAIN-compatible applications.
• CapturePerfect 3.0 (Windows only)
An ISIS compatible application developed for use with Canon document
scanners.
NOTE
The Setup disc for Windows is configured as follows. Install the software using
either [Typical Installation] or [Custom Installation].
13
Menu Screen Typical Installation
Read Manuals Custom Installation
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Software Installation (Windows)
Follow the procedure below to install the software.
IMPORTANT
• Install the software before connecting the scanner to the computer.
• Log on to Windows as an Administrator.
• Close all other applications before installing the software.
Turn the power of the computer ON.
1
Insert the Setup disc into the CD-ROM drive of the computer.
2
Click [Typical Installation].
3
Click [Install].
4
Click [Next].
5
Read the license agreement → click [Yes] to accept it.
6
NOTE
When you select [Typical Installation], all of the displayed software and the User
Manual will be installed automatically. If you want to reinstall only specific software
that you have previously uninstalled, select [Custom Installation] and specify the
software.
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When the driver installation is complete, click [Finish].
7
Click [Next].
8
Read the license agreement → click [Yes] to accept it.
9
Confirm the installation location → click [Next].
10
When the CapturePerfect 3.0 installation is complete, click [Finish].
11
Click [Next].
12
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When the User Manual installation is complete, click [Finish].
13
Click [Exit] to finish installing the software.
14
Remove the Setup disc from the CD-ROM drive.
15
Software Installation (Mac OS X)
Follow the procedure below to install the software.
Turn the power of the computer ON.
1
Insert the Setup disc into the CD drive.
2
Click [DR-2510M Installer].
3
Click [Continue].
4
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Read the license agreement and click [Continue] to accept it.
5
Click [Agree].
6
Click [Continue].
7
Click [Upgrade].
8
When the confirmation screen appears, enter the password of a user with
9
administrator rights, and then click [OK].
When the installation is complete, click [Close].
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Third-Party Software
The following software is included on the Setup disc. For details on operating the
software, refer to the Help for each software.
• Presto! BizCard
Business card management software from NewSoft Technology Corp.
Run the following installer from the Setup disc to install.
BizCard/BCRInstaller
• Presto! PageManager
Photo and document management software from NewSoft Technology Corp.
Run the following installer from the Setup disc to install.
PageManager/PM8Installer
* Presto! BizCard is a registered trademark of NewSoft Technology Corp.
Connecting the Scanner to the Computer
Connect the scanner to the computer.
IMPORTANT
• Before connecting the scanner to the computer, verify that the power switch
of the scanner is OFF. If the power switch is in the ON position, push the
switch to set it to OFF.
• The shapes of the power plug and power cord differ depending on the country
and region.
Verify that the power switch of the scanner is OFF (O side).
1
Connect the power cord to the AC adapter.
2
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Connect the plug of the AC adapter to the power connector on the back of
3
the scanner.
Use the supplied USB cable to connect the scanner to the computer.
4
3. Turning the Power ON
When you turn the computer and the scanner ON for the first time, the Plug and
Play function of Windows recognizes the scanner and automatically installs the
required device driver.
IMPORTANT
• If you turn the power OFF, wait at least 10 seconds before turning it ON
again.
• If you will not be using the scanner for an extended period, you should
disconnect the power cord from the AC outlet for safety.
Scanner Recognition
The scanner will be recognized the first time it is connected to the computer.
Make sure that the scanner and computer are connected properly.
1
Press the power switch on the back of the scanner to turn the scanner ON
2
(I side).
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The scanner is automatically recognized as new hardware.
3
In Windows, a balloon message such as shown below appears on the task
bar. Simply wait a while, until the scanner is recognized automatically.
When the scanner is properly connected to the computer, the
(CaptureOnTouch) icon appears on the taskbar (or menu bar) as follows.
Windows taskbar
Mac OS X menu bar
If the taskbar icon appears as , the scanner is not properly connected to the
computer. Check the status of the power switch and USB cable.
NOTE
If you set the power switch on the back of the scanner to [AUTO], the scanner is
linked to be automatically turned ON/OFF in accordance with the power of the
computer.
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Contents
1. Documents
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Chapter 3 Basic Operation
1. Documents ........................................................................... 21
2. Preparing the Scanner ............................................................. 23
Preparing the Document Feed Tray....................................................... 23
Preparing the Document Eject Tray ...................................................... 23
Preparing the Document Stopper......................................................... 23
3. Placing Documents ................................................................. 24
Feeding in the Page Separation Mode .................................................. 24
Feeding in the Bypass Mode................................................................. 26
Placing Cards ....................................................................................... 26
Placing Folded Documents................................................................... 27
4. Scanning Methods .................................................................. 28
5. Practical Examples ................................................................. 29
Before using Adobe Acrobat 9.0........................................................... 30
6. Clearing a Paper Jam .............................................................. 31
7. Other Functions ..................................................................... 32
Setting the Long Document Mode........................................................ 32
The scanner can scan documents ranging in size from business cards and
checks to LTR/A4. The document sizes that this scanner can scan are shown
below.
Plain Paper
Size
Width: 1.97" to 8.5" (50 mm to 216 mm)
Length: 2.12" to 14.02" (53.9 mm to 356mm)*
Paper weight: (Page separation mode)
14 to 32 lb bond (52 to 128 g/m
Paper weight: (Bypass mode)
11 to 42 lb bond (40 to 157 g/m
* You can scan documents up to 39.2" (1000 mm) long by setting the scanner
to the Long Document mode. (See "Setting the Long Document Mode," on
p. 32.)
2
) 0.0024" to 0.0059" (0.06 mm to 0.15 mm)
2
) 0.002" to 0.0079" (0.05 mm to 0.20 mm)
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IMPORTANT
A document must meet the following criteria to be scannable:
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Business Card
Size: 1.97"x 2.12" (50 mm x 53.9 mm) or larger
Paper weight: 140 lb bond (300g/m
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) 0.0138" (0.35 mm) or less
• When scanning multiple documents of different sizes, place the documents
so that they cover the entire span of the feed rollers.
• It is recommended that documents exceeding LTR, 11.69" (A4, 297 mm) size
are fed one sheet at a time.
• Scanning documents before the ink is dry can cause problems with the
scanner. Always make sure that the ink on a document is dry before scanning
it.
• Scanning documents that are written in pencil or similar material may make
the rollers and scanning glass dirty, which can lead to smudges on the
scanned image and transfer the dirt to subsequent documents. Always clean
the internal parts of the scanner after scanning such documents.
• When scanning a two-sided document that is printed on thin paper, the
image on the opposite side of each page may show through. In this case,
adjust the scanning intensity in the application software before scanning the
document.
• It is recommended that thin documents are fed one sheet at a time.
• Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the document
and then scan the photocopy.
Wrinkled or creased
documents
Curled documents Coated paper
Torn documents
Documents with paper clips
or staples
Carbon paper
Extremely thin, translucent
paper
IMPORTANT
If a stack of business cards cannot be fed properly, reduce the number of cards
in the stack.
Card
Size: 2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO/JIS standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: Horizontal feeding only
Embossed cards can be scanned.
CAUTION
• If you place cards to be fed vertically, they may not be ejected properly, and
cards that get jammed may be damaged when you remove them. Take care
of the orientation when placing cards.
• Embossed cards may not be able to be scanned correctly, depending on the
type of embossment.
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2. Preparing the Scanner
Prepare the document feed tray according to the paper size and type.
Preparing the Document Feed Tray
Open the document feed tray.
Preparing the Document Eject Tray
Open the document eject tray.
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NOTE
• Documents can be scanned with the document eject tray closed.
• Open the document eject tray when you want to stack output documents.
• Use the extension tray when the document hangs over the edge of the main
tray.
Preparing the Document Stopper
Use the document stopper that corresponds with the length of the document you
want to scan.
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3. Placing Documents
There are two methods for feeding documents, the Page Separation mode and
Bypass mode. Feeding pages continuously from a stack of documents placed in
the feed tray is called the Page Separation mode. Feeding documents one sheet
at a time or feeding documents consisting of multiple pages that are attached, is
called the bypass mode.
The document feed method can be changed by moving the feed selection lever.
Feeding in the Page Separation Mode
Switch the feed selection lever to (Page Separation).
1
Fan the pages of the document to be scanned, and shift them so that the
3
top of the first page (the bottom of the front of the document) is the lowest.
(Place the document so that the top of the document is facing down.)
CAUTION
When placing documents into the feed tray, take care not to cut your hands on
the edges of the paper.
Place the document with the reverse side facing you, and the top of the
4
document facing down.
Insert the document with
the reverse side facing you
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Adjust the document guides to fit the width of the document to be scanned.
2
IMPORTANT
There is a load limit mark ( ) on the document guides. Do not stack
documents higher than this mark (approximately 50 sheets of 20 lb bond
2
) paper.) Doing so may cause a paper jam.
(80 g/m
Adjust the document guides to fit the width of the document.
5
NOTE
Before scanning, make sure that the document is not curled or creased, and that it
is placed in the feed tray correctly. Scanning an improperly placed, curled, or
creased document may damage the document or cause a paper jam.
Use the application software to start scanning.
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IMPORTANT
• Before you place a document, check to make sure it does not contain paper clips,
staples, or other small metal objects. These items may cause a fire or electrical
shock, damage the document, or cause a paper jam or scanner malfunction.
• Do not wear loose clothing or jewelry that may get caught in the scanner
while you are using it. This may result in personal injury. Be extra careful of
neckties and long hair. If anything gets caught in the scanner, immediately
turn OFF the power switch, and disconnect the power cord from the power
outlet to stop scanning.
• Always smooth out any folds or curls in your documents before placing them
into the feeder. If the leading edge of a document is curled, it may cause a
paper jam.
• If feeding stops due to a system error or paper jam while the scanner is
scanning, resolve the problem, make sure that the scanned image of the last
page that was successfully fed has been stored, and then resume scanning
the remaining document pages.
• After you finish scanning, close the document feed tray and the document
eject tray to prevent damage to the scanner while it is not being used.
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Feeding in the Bypass Mode
When scanning multiple page documents that are fastened together, such as
invoices, place the documents so that the edge that is fastened together is
facing down.
Switch the feed selection lever to (Bypass).
1
Adjust the document guides to fit the width of the document to be scanned
2
(See p.24).
Place the document with the reverse side facing you, and the top of the
3
document facing down (See p.24).
Use the application software to start scanning.
4
IMPORTANT
After you finish scanning, close the document feed tray and the document eject
tray to prevent damage to the scanner while it is not being used.
Placing Cards
Switch the feed selection lever to (Bypass).
1
CAUTION
• When scanning cards, make sure to set the feed selection lever
to (Bypass).
• The maximum number of cards that can be scanned at a time is three.
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Adjust the document guides to fit the width of the card to be scanned (See
2
p.24).
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Place the card horizontally, with the reverse side facing you, and the top of
3
the card facing down.
CAUTION
If you place cards to be fed vertically, they may not be ejected properly, and
cards that get jammed may be damaged when you remove them. Take care of
the orientation when placing cards.
Placing Folded Documents
Folio Scan enables you to scan documents that are larger than LTR/A4 and
therefore do not fit in the feeder. (The maximum size is 11" X 17"/A3.) To use the
function, fold the document in half lengthwise and place it into the feeder. The
DR-2010C/DR-2510C will scan both sides and combine the scanned images into
a single image.
IMPORTANT
• When folding the document, align the right and left sides and create a sharp,
straight fold. Otherwise the document may jam or the image may not be aligned
properly.
• The fold line itself will not be scanned. Keep this in mind if there is content
such as photos, diagrams, or text that spans the fold.
• For Folio scanning, only the Bypass mode can be used. Place documents one
at a time.
• Adjust the document guides to fit the width of the document. Otherwise, the
image may scan as skewed or shifted.
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NOTE
• When scanning folded documents, switch the feed selection lever
to (Bypass).
• When placing folded documents, place the document into the scanner so that
the fold is on the right side. The side of the folded document facing you will
become the right side of the combined image.
• When scanning a folded document, set [Scanning Side] on the scanner driver
settings screen to [Folio]. (See "Scanning Side Settings" on page 69.)
• The maximum size for the combined image is A3. When scanning a folded
document of a size other than the standard formats, set [Page Size] on the
scanner driver settings screen to [Auto-detection]. (See "Paper Size Settings"
on page 67.)
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4. Scanning Methods
The product comes with the following software applications. These applications
have to be installed from the supplied Setup disc.
• CaptureOnTouch
This is a scanning software application that makes it easy to perform scanning
simply by following the on-screen guidance. Assigning scan functions to the
job buttons of the unit is also done with this software.
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For details on CaptureOnTouch, refer to "Chapter 4 CaptureOnTouch Settings".
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• CapturePerfect 3.0 (Windows only)
This is scanning application for advanced users. It offers a variety of scanning
methods and functions for editing the scanned image.
For details on CapturePerfect 3.0, refer to "Scanning With CapturePerfect 3.0"
below. Also refer to "CapturePerfect 3.0 Operation Guide" in the electronic
manual.
• Scanner driver
This is the scanner driver required for using the unit. When scanning with ISIS
compatible applications (Windows only) or TWAIN compatible applications, the
scanner driver will be called up as required for making various scan settings.
For details, refer to "Chapter 6 Scanner Driver Settings".
Before starting to use the unit, you must install the software from the Setup disc.
For details on installation, see the "Reference Guide" or "Chapter 2 Setup".
5. Practical Examples
This section provides examples of settings when scanning. Refer to these
examples when specifying ISIS/TWAIN driver settings. For descriptions of
particular setting items, see "Chapter 6 Scanner Driver Settings," on p. 60.
Scanning Both Sides of Pages
• To scan both sides of pages
Set [Scanning Side] to [Duplex].
Scanning Non-Standard Size Documents
• To scan irregular size documents
To scan a document of a size other than the standard formats, set [Page Size] to
[Auto-detection].The document size will then be detected automatically.
• To register an irregular page size for scanning documents
A document size other than the standard formats can be registered with the
[Custom] option.
(See "Adjusting the Scan Area," on p. 73.)
• To scan only part of the document page
You can specify the scanning area. However, when [Paper Size] is set to [Autodetect], the scanning area cannot be specified.
(See "Adjusting the Scan Area," on p. 73.)
Scanning Multiple Batches as One Document
• To scan a document that has too many pages to be loaded all at once as
separate batches
Set [Feeding Option] to [Automatic Feeding]. When this option is selected, the
scanner detects documents and starts scanning as they are loaded, so
continuous scanning is possible by loading the document batches repeatedly.
If [Feeding Option] is set to [Panel-Feeding], and the document has been set,
scanning will not start until the start button on the scanner is pressed. This is
useful if you want to straighten documents after you have placed them in the
scanner.
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• To create separate files for each batch of documents during continuous
scanning
Select the [Feeding Option] by clicking [Automatic Feeding] or [Panel-Feeding]
and set [Batch separation] to [Auto].This function is available only under
Windows when the scanner driver was called from an ISIS compatible
application.
• To scan a batch of documents one page at a time
Set [Feeding Option] to [Automatic Feeding] or [Panel-Feeding] and scan each
document separately. After one document has been scanned, the operation
steps are as follows.
• If [Feeding Option] is set to [Automatic Feeding], load the next document. The
scanner will detect the document and scan it automatically.
• If [Feeding Option] is set to [Panel-Feeding], load the document and then
press the scan button.
Prescan
• To confirm images before scanning
Select the [Prescan] check box. The [Prescan] dialog box is displayed when
scanning starts.
(See "Prescan," on p. 91.)
Registering Settings
• Registering Your Settings
Register a name for your settings in the user preferences. When you want to
recall your settings later, select the name of your registered user preferences,
and they will be reflected in the dialog boxes.
(See "Registering Scanning Conditions," on p. 93.)
Before using Adobe Acrobat 9.0
There are two methods for scanning a document from the scanner using the
Adobe Acrobat 9.0 included with the provided Setup Disc for DR-2510C/DR2010C. One method is Presets (Black & White Document, Grayscale Document,
Color Document or Color Image), in which the scanning parameters are set
beforehand, and the other method is Custom Scan, which allows you to select
the parameters used for scanning. The Custom Scan method also provides the
option of either showing or hiding the scanner's Native Interface (the scanner's
own settings screen) while scanning.
If you use Adobe Acrobat 9.0 with this scanner and scan using the Custom Scan
method, you should display the scanner's Native Interface for the following
reasons.
• If you make scans without showing the Native Interface, it may not be possible
to scan correctly at the specified Paper Size.
• If you use Presets to scan without showing the Native Interface, it may not be
possible to scan correctly at the specified Paper Size.
By using the Job Function or the Job Scan function of CapturePerfect 3.0, you
can register scanning conditions and methods for processing scanned image
files as jobs, and scan by selecting a job.
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