Canon Additional Finisher Tray-A1 Service Bulletin

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Canon Service Bulletin COPIER

Issued by Canon Europa N.V.

Location:

OPTION TRAY ASSEMBLY

Subject:

Preventing additional finisher tray from being detached

Detaile:

<Symptom>
The additional finisher tray is detached/The error code E540 is indicated

<Cause>
The additional finisher tray lifts the slide guide when coming up. At this time the slide guide inclines, and is
warped toward the direction A (see the photo bel ow) together with the upper height panel. Due to this, the
additional finisher tray comes free from the L-shape rim of the slide guide and gets on the rim.
As a result, the additional finisher tray bumps into the slide guide when coming down, leading to detachment
of the additional finisher tray or the error code E540-0001 (upper tray ascent/descent motor clock error).

F-1

Model:
Additional Finisher Tray-A1

Ref No.:

Acc-397
(F3-T01-00W-10027-01)

Date:

25-06-04

[1] Additional Finisher Tray

[2] Slide Guide

[3] Upper Height Panel

Acc-397

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<Factory Measures>
The slide guide stopper to prevent the upper height panel from being warped is included with the additional
finisher tray A1 product.
(Attach the slide guide stopper when installing the additional finisher tray A1.)

Service Work:

Attach the slide guide stopper to the finisher frame when either of the foregoing symptoms occurs. For attaching
procedure, see the attached file "Slide Guid Stopper Installation Procedure".

F-2

Service Parts:

Affected Machines:

JLE01606 and later

[1] Slide Guide Stopper

[2] Finisher Frame

Description Part Number Q'ty I.C. P.C.

Old

New

Stopper, Guide,

Slide

FC5-6994-000 0->1 Q17